"Arrived on site to replace compressor and filter drier from previous diagnosis. Replaced compressor and drier, system held vacuum for 20mins. Charged system to specs. Powered unit and pressures tested good. Unit started cooling as designed. No leaks in SS were found. Job complete."

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit UI and tested. Unit is now operating as designed. Job Completed.

"Arrived on site for customer complaint of unit not cooling, found defrost issue, I put unit into diagnostic mode and tested all thermistors, defrost sensor, and defrost heater, all passed in diagnostic mode, found failed control, I replaced control, unit tested good."

Arrived on job for complaints of clicking noise. For back plate moves use pad to correct movement. No leaks detected at time of service

Arrived on site for dishwasher not turning on. Upon arrival found unit had 120 v but power cord wasnt properly mounted to terminal. After restoring power I ran a diagnostics test but found no errors. I did find unit functioning as designed until unit got to drain cycle. Found drain pump receiving proper voltage but pump was weak and not allowing proper draining. Informed sr about repairs and that unit will need better clamps because current ones cant be reused once removed. W ordrng 1 WD19X25187 (Drain pump) and 1 Cnote/research (Spoke with sr about new clamps needed for repairs that?s needs research of part number for better clamps)

"Arrived on site to inspect the dryer not heating. Upon further inspection, I found the door switch broken and will need to be replaced. I turned the unit on and found the element illuminating at the back left vent area. I tested airflow to the unit with my vent testing kit and it showed poor airflow. I disassembled the unit and found lint on the inside of the unit. Removed the back panel and tested the element and its operating as designed. I removed the lint chute and found it clogged with lint. Using my shop vac, I vacuumed the lint from the unit and removed and replaced the dryer repair kit (4392065) 2-rollers, tension pulley and belt and reassembled the unit. Retested and unit is operating as designed except for the door switch. I am ordering the switch and office to schedule return service. No lint observed at the end of service.; ordrng 1 WP3406105 (Door switch)"

Arrived on job for complaints of no power. Found the console failed.

"Arrived on-site for dryer not turning on. Found that the power supply was giving 240v. Found timer also receiving proper power. PTS also working. Upon further inspection found white thermal fuse and high limit cutoff had both lost resistance and continuity. Heating element was not grounded out, was functioning correctly. Replaced thermal fuse and high limit cutoff(p# 279816 Tg stock). Reassembled unit and tested dryer. Found temps fluctuating between 120-180 degrees. Also found on arrival vent hose was not connected and venting out into garage. Venting going through home was blocked off with tape. Informed customer to get a dvc and have hose properly connected to wall to prevent further issues. Took photos of venting issue. Call complete."

Arrived onsite and found unit dealing with some condensation on the dispenser lighting area around the ice chute. SR#7730550900 spoke with Andy at techline and determined unit is functioning as designed.

"Arrived on site ,raised feet of unit and pulled out of hole . Placed towels surrounding fridge . Informed customer he may have to replace towels periodically.

"Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc caused by communication failure between controls and sensors. Harness, ui, and control will need to be replaced to complete repairs. Office to get autho from warranty to repair unit. ; ordrng 1 W11387386 (Ui)"

Arrived onsite to replace slide rails to the unit. Replaced rails. Tested the door. Door is shut and sealing properly. No issues at this time. Job complete

Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. Found unit making a clicking sound but not turning on the compressor. Replace starting to bison capacitor and tested unit. Unit began working as designed. Call complete.

"Arrived on site for ERROR F9E1 - NOT DRAINING. Ran drain by pressing cancel. I could hear water draining into the sink. Checked drain hose and hose didnt have a high loop. Placed in diagnostics and got F9E1 and F8E2. Cleared error codes and began a full diagnostics cycle. Dishwasher completed the diagnostics without issue. Inlet valve filling dishwasher as designed. No error codes came on. Re secured drain hose to water line to ensure it had a high loop. No leaks detected.

"Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I found the ice bin with a large block of ice inside. I removed the ice bin and tested the dispenser motor. Motor is operating as designed. I removed the ice from the bin and placed the bin back in its spot and retested the dispenser. Unit is operating as designed. I made recommendations for keeping the ice bin clean/dry of ice & water. Advised customer that the ice bin needs to be emptied approximately once per week to avoid the ice clumping inside the bin. Recommended letting the bin air dry before placing it back into the unit. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer not drying properly. Upon further inspection, I turned the unit on in Timed Dry mode and found the element does not come on in medium or high heat. I tested on Sensor Dry and got the same results. Checked the timer and found it not operating properly. Removed and replaced the timer and retested the unit and it is operating as designed on all functions. No lint observed during service, job completed."

Arrived onsite to replace door switch. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete

"Arrived on site for a washing machine that was not getting water. Upon arrival the customer stated that the real issue was it would run continuously and never stop, but this issue was intermittent. I put the unit into diagnostics mode and found error codes F9E2 for Water Ring Detected, Pump Drive System Problem and F2E1 for stuck key. I cleared the error codes. I then ran a test cycle and found it running as designed. After the cycle all steps passed. I found all components running as designed. I filled and drained the unit several times and had no issue with the drain pump. I gained access to the pressure tube and found no kinds of holes. I blew threw the pressure tube and did not find any suds or debris build up. I found his drain hose properly installed. I found customer having proper soap usage. Upon further inspection I found a leak in his valve and housing however.

Arrived onsite to replace parts to the door. Replaced parts. Tested door to unit. Door tested good. No issues at this time. Job complete

"Arrived on site to inspect unit for not turning on lightbulb, upon inspection found the customer had broken lightbulb at base, removed base. Complete ;

"Arrived on site and inspected refrigerator and found it is 80? in both sections, Inspected compressor and found it is hot to the touch and vibrating. Send pictures to CS a sealed system repair is needed. Customer also states that dispenser will not give water, there is no water filter on site to install to see if this is the issue. Recommended that homeowner get a new water filter to see if this is the reason for it not dispensing. Will also order Valve and filter housing which can be quoted for if replaced filter does not fix the issue. ; ordrng 1 W10865322 (Ff evap) and 1 W11024083 (Filter housing) and 1 W11194380 (Dual valve) and 1 W11025999 (Compressor) and 1 W11035643 (Frzr evap) and 1 W10865727 (3 way valve) and 1 W11109499 (Drier tube) and 1 WPSAV-4 (Stub) and 1 W11131873 (Orion board)"

"Arrived on site for customer complaint of freezer not freezing, found compressor and all fans running, found very little frost pattern on evaporator, found sealed system leak, ordering compressor, evaporator, filter drier, and coupler. ; ordrng 1 2188823 (Evaporator) and 1 W10879296 (Compressor) and 1 W10771114 (Filter drier) and 1 W11506635 (Coupler) and 1 Cnote (SS tech/office to reschedule) and 1 Cnote (2 hour job)"

"Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. The customer advised that the compressor does run and the unit does cool slightly. However, the unit freezer doesn?t get below 55?F and the refrigerator section barely calls at all. Confirmed customers complaint and found the compressor hot to touch and one line frozen at the evaporator capillary tube going to the first ring on the right hand side. None of the rest of the evaporator had any frost pattern on it. Spoke to PR and was advised the issue would have to be a sealed system issue. Ordered parts and office will need to contact the customer about a return date due to multiple PSP items. Service will need to be scheduled for four hours due to multiple sealed system components, lokring, and distance to call.; ordrng 1 LOKRING (LOKRING) and 1 R600KIT (R600 KIT) and 2 W10896710 (DRIER LOKRING FITTING )s and 1 W10913906 (coupler) and 1 W11107829 (DRIER) and 2 W11225184 (EVAPORATOR LOKRING FITTING )s and 1 W11262991 (DRIP TRAY) and 1 W11368877 (EVAPORATOR ) and 1 W11370574 (COMPRESSOR ) and 2 W11504419 (COMPRESSOR LOKRING FITTING)s and 1 W11504420 (COMPRESSOR LOKRING FITTING ) and 2 W11504448 (DRIER LOKRING FITTING )s and 1 W11504449 (EVAPORATOR LOKRING FITTING)"

Arrived onsite to install previously diagnosed parts. I installed the heater and main control. I tested the unit and it is working as designed at this time. No leaks detected during time of service. Job complete.

"Arrived on site for no control function. Getting correct voltage at outlet . Plugged unit back in , control gave a very loud buzz for a second but died . Replaced control and overlay . Unit preheated normally and all burners working . Job complete"

"Arrived on-site for oven sparking and broken pieces inside unit. Upon arrival inspected unit and found broil element was broken due to age/normal wear and tear. Oven sensor ohmed at 1.08 within specs on schematics. Replaced broil element, Reassembled unit, Tested oven, broil and bake both turn on and unit heats to temp. Call complete."

Arrived on job to replace cover in refrigerator. After replacement test operation. No leaks detected at time of service.

"Arrived on site for water leaking,found while dispensing water some water leaking from filter housing,removed door and drawers found waterline not fully seated into housing. Installed line fully to housing tested water dispenser no leaks,reinstalled drawers and fresh food door tested water dispenser unit working as designed."

Arrived on job to replace cooktop. After replacement customer inspected.

"Arrived on site to diagnose fridge with cooling issues, upon arrival customer informed us that the freezer and refrigerator were not cooling properly until this week when they started getting back down to proper temperature. Checked temp in freezer and found idle 12?. Accessed the damper and found it was not blocked. Accessed the back of the unit and found the compressor fan was seized, was able to manually start it again.

"Arrived on site and replaced motor timer diagnosed on previous visit after replacement dryer is not heating, job complete"

Arrived on job for complaints of frost in freezer and light not working. Removed ice front door switch and used silicone to close gaps so air won?t get in freezer.

"Arrived on site to diagnose refrigerator not making ice. Upon arrival customer informed us that the ice maker stopped working on the 19th and has started working again recently as of this week and informed us that the led modules are out in the refrigerator compartment and freezer compartment. Put unit into service diagnostics and found ice maker testing fine. Took temperature of the freezer compartment and found it to be 4?, checked temperature in the refrigerator compartment and found 26?. We replaced the freezer led module (W11462342) from van stock and now all of the modules operate as designed. Found ice build up at the drain tube under the fresh food evap and that the drip pan is warped. Put unit into basic defrost, Steamed out the drip pan made sure the drain tube was clear of debris and ice, ordering the drip pan for return service ; ordrng 1 W11457241 (Drip pan)"

"Arrived on site to replace control on previously diagnosed microwave, found that the relay was split in the previous control and that the new control that we have is missing a connector input for the microwave to the control, inspected the wiring and found wiring to be fine, inspected the socket and found it to be good as well. Ordering a new control for return visit, office to reschedule when part arrives.; ordrng 1 W10892389 (Control)"

Arrived on site to test unit for unit not drying. Test unit and found heating element working correctly and glass dishes and silver ware drying correctly. Advised customer plastic or Tupperware will not dry as good as glass. Job complete.

"Arrived on sight to diagnose washer that customer stated would not drain or spin in specific cycles. After speaking with customer learned that unit had specified issue during the bedding and heavy load settings. After setting the unit in diagnostic found error code F8 E 1 long fill no fill error. Observed that the unit was filling the cold water very slow. Checked water pressure at the wall. After removing the water lines from the cold side of the unit I found that there was sediment in the cold water valve and cleared it. I then tested the cold fill again and found that it was now filling faster. I instructed the customer that the rinse cycle is always cold water and that the bedding and delicates uses more water then a normal cycle. With the cold flow restricted, the unit was timing out on the rinse fill, causing it to prematurely cancel the load. With restored water pressure unit should be working as designed.

Arrived onsite for dryer with shattered inner door panel. Upon inspection I confirmed the complaint. I recommend replacing both panels because I believe that tension between the 2 panels caused the glass to shatter.

"Arrived on site to replace UV drier and coupler, after replacing unit tested good, will need to wait and see if the problem continues to determine if and where the leak is coming from."

Arrived onsite and found evidence of frosting over freezer evap due to heater not coming on. Freezer door is sealing fine. Ordering evap harness.

"Arrived on site and inspected refrigerator and found both freezer and fresh food section temperatures are set to maximum, found freezer temperature is currently -7? fresh food temperature is 39?. Found evaporator drain is frozen over, took one picture. Evaporator fan is currently running normally, frost pattern looks good, took one picture. Cleared evaporator drain removing all ice at the bottom of the freezer. Confirmed at this time Ice dispenser is working properly and water dispenser is working properly. Due to previous technicians diagnosis and discussion with homeowner they insisted that the evaporator motor and control board diagnosed by previous technician be replaced anyway.

Arrived on site to test unit for right knobs not locking. Found broken knobs replaced knobs. Test unit and unit test good job complete.

Arrived onsite for refrigerator asking buzzing noise. Upon inspection I found that when the compressor kicks on it makes a buzzing noise as if metal on metal is vibrating somewhere. I removed the real panel and the unit stopped making noise. I could not recreate the noise while the panel was off. I reinstalled the panel and still no more noise. I left a piece of sound pad between the panel and chassis of the unit. The water dispenser is still dripping intermittently and I can see a water trail going down the door so I called techline to report. They gave me SR#7730844106 and advised that due to the timeframe between drips there are no repairs needed at this time. No leaks detected during time of service. Job complete.

"Arrived on site for customer complaint of unit not making ice in RC door, found thermistors tested good, temperatures tested good, ice fan tested good, bin switch tested good, fill tube heater tested good, found ice maker failed harvest test, timed out. Ordering ice maker, all controls and left side door. Called techline SR #7728401061; ordrng 1 W11115534 (Ice maker) and 1 W11293313 (UI board) and 1 W11227903 (UI control) and 1 W11093037 (Control) and 1 Cnote (Office to reschedule) and 1 W11110291 (Door)"

Arrived onsite for dishwasher not heating and dispenser broken upon inspection I found the unit passed all functions in diagnostics except the dispenser door due to the latch being broken or chipped off I also found one of the upper rack stoppers missing. I replaced the dispenser and stopper. I tested the unit and it is working as designed at this time and no leaks were detected during time of service. Job complete.

Arrived onsite for previously diagnosed parts. Replaced unit cutter. Job Completed. No signs of leaks.

"Arrived onsite to install previously diagnosed parts. I installed the panel, display and main control. The display restored so I I tested a cup of water and the unit is working as designed at this time. Job complete."

"Arrived on site for food freezing on top shelf . Customer did mention a loud ratcheting or clacking noise . Ran diagnostics & temp checks . All checked normal. Dampener was very loud opening and closing . Replaced dampener . Reran diagnostics , all checked quieter and normal. No water leaks detected at time of service. Job complete ."

"Arrived on site to replace regulator,center burner valve and knobs from previous diagnosis. Found regulator and valve were good. Found leak from nipple attached to regulator. Removed nipple and applied thread sealant. Replaced knobs as all were broken. Tested unit, unit works good. No leaks detected. Job complete."

Arrived on job for complaints of burner not working properly. Burners working properly for me but customer said will not stay at low. Called tech line 7730845149. TEC line said to replace all 4 burners. Replaced the 2 I had and ordered remaining. ; ordrng 1 WPW10259865 (elmnt-surf) and 1 WPW10259868 (elmnt-surf)

Arrived on site for a microwave that?s tripping a breaker. Inspected unit and work area. Confirmed customers complaint and test and switches. Found the secondary switch not making and breaking causing the issue. Replaced switch and tested unit. Unit began working as designed. Call complete.

Arrived onsite and found dirty Burner heads preventing good ignition. Advised customer on repair.

"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and when I pressed the start button and the drum would begin to turn, the unit made a bump noise. I lifted the top panel and tested again and found the belt worn and loose and beginning to fray causing it to slip when the drum would first begin to turn. I removed and replaced the belt from the dryer repair kit provided for today and retested and the unit is operating as designed with no further noises. No lint observed during service, job completed."

"Arrived on site and inspected dishwasher and found im owner is stating dishes are not drying properly, there is no rinse aid in the dispenser. Recommended that homeowner add rinse aid and see how drying operation is after. If there is still a concern a harness, control board, and heating element will be needed to correct issue"

Arrived onsite and found unit with failed recirculating pump sensor. Replaced recirculating pump. All checks good. Unit is now operating as designed. All checks good. Advised customer on repair.

"Arrived on site to inspect washer with no water entering into tub. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and found the cold water valve not functioning. Advanced through testing and remaining components are operating as designed. I removed and replaced the inlet valve and calibrated the unit. Tested the unit in diagnostics and it is operating as designed. No water leaks observed during service, job completed."

Arrived on site for a disposal that was not working. You could hear the disposal motor humming but not initiating. This indicates a bad disposal.Office to reschedule.; ordrng 1 84211601 (Disposal)

"Arrived on site to diagnose microwave screen that is not displaying anything, upon arrival customer informed us that the display works intermittently but functionality is still there. Gained access to the control and checked for loose connections, found none. Gained access to the control interface and found no issues as well. Ordering the control and control interface, office to reschedule for return visit. ; ordrng 1 W11192682 (Control interface) and 1 W11182110 (Control)"

"Removed damper cover,disconnected damper,air migrating around housing,added sealer to sections of cold air entering,reassembled unit adjusted temp setting."

Arrived onsite for refrigerator freezing. Upon arrival found unit damper would not close. Remove and replaced and tested. Unit is now operating as designed. Job Completed.

"Arrived on site for liner issues. Found liner uneven,shelves unable to fit correctly on liner,shelves falling off liner stubs,deli drawer sits to low on one section of liner. Called tech support measured shelving and liner per tech support information being sent to product review team.

"Arrived n site for not dispensing water. Tested dispenser no water,checked voltage good voltage reading 120 replaced valve same issue,found unit freezing in fresh food,due to freezing in fresh food caused water filter to freeze and split. Checked damper operation good,replaced upper thermistor. Customer will need to replace filter,if unit continues to freeze in fresh food will need damper and damper housing."

"Arrived on site for oven not heating properly . And now not heating at all. Found no voltage coming from the board . Replaced control , unit is preheating normally . No gas leaks detected at time of service.

Arrived on site for a washing machine making a loud noise. Upon arrival the customer stated it sounds like a loud helicopter noise. I manually span the tub and you could ear the shaft/bearings struggle. The customer also stated they have begun to have issues on agitate. I put the unit into diagnostics mode and found stored error code F2E1 for stuck key. I activated the low-high spin and you could hear the bad gear case. I gained access to the bottom of the unit and removed the stator to verify the stator/rotor were good. I found a bad gear case.I advised the customer not to use the unit at this time otherwise it will get worse. Call complete.

"Arrived on-site for dryer making squeaking noise. Upon arrival confirmed noise and disassembled and inspected interior of unit. Found motor assy and idler functioning as designed. Then found the four glide tabs (2 white 2 green) and the drum bearing worn down causing noise. Able to install bearing assy and gliding tabs with customer approval.

Arrived on site to diagnose washer that is constantly draining. When unit is plugged in the drain pump constantly runs. Held down cancel and was able to get unit to stop. Ran unit through diagnostic and verified proper function. Also ran unit through calibration. Unit is now working as designed. No parts needed at this time. If issue restarts control can be replaced. Call complete.

Arrived onsite for unit not cooling correctly and frost buildup on fresh food evaporator. Removed ice buildup and found evaporator completely frozen over. Defrosted unit. Inspection drain line and was cleared. Evaporator fan is functioning. Found unit had defrost issues due to faulty HV control and thermistor. Replaced both. Unit is functioning properly.

Arrived on site to diagnose a refrigerator that has lights not working. Found failed freezer led module and replaced it per service pointer. All is working properly at this time and no leaks were found at time of service.

Arrived on job to replace previously diagnosed part. After replacement test operation.

Arrived onsite for unit making noise during operation. Tested unit. Heard noise. Upon further inspection. Found that the rear rollers were squeaking and also saw that the belt was worn. Suggested to customer to also replace the belt. When ahead with repair. Replaced both rollers and belt. Tested unit. Unit tested good. No issues at this time. Job complete.

"Arrived on site for dishwasher door falling down. Inspected unit and work area. Found both friction pads broken. Per diagnostics mode, no error codes. Monitored test cycle and found all components working as designed. Will need to replace pads to correct door issue. Installed new friction pads on both hinges. Tested door operation. All tested good, no water leaks detected. Spoke with customer on user care guide and soap usage with home water softener system.

"Arrived onsite for unit had banged the wall during a cycle. Looked at the unit and saw that the front panel of the unit had separated from the cabinet of the unit. Fixed cabinet, also the unit was out of balance. Re balanced the unit. Looked under the unit and saw that the belt was not properly seated. Seated belt properly. Tested unit. Unit tested good. No leaks at this time.

Arrived onsite to replace previously diagnosed parts. Replaced actuator. Tested unit and unit is functioning properly. Job complete

Arrived on site to test upper rack and 3rd falling. Found adjuster on upper rack and left adjuster on 3rd rack broken. Replaced upper adjusters ordering 3rd rack adjuster. Office to reschedule. ; ordrng 1 W11231345 (3rd rack adjuster left side)

"Arrived onsite for washer intermittently leaking. Customer explained, happens occasionally more so on bulky load. Ran diagnostics and recorded over suds. Ran test and filled unit full of water to inspect for leaks. No leaks found. Inspected bellow and hoses, found no leaks. Already performed service pointers provided by whirlpool for leaks. Called tech line for assistance. No leaks detected at this time. SR#7730839216. Job complete"

"Arrived onsite for refrigerator making loud sound. Upon arrival found unit heater on fc evap was not operating. Spoke with customer on ordering cover, harness and heater and that unit would need a 24 hour defrost. Also found unit left side of freezer drawer, bent ordering new. Office to reschedule upon arrival.; ordrng 1 W10882092 (Element) and 1 W11241580 (Bracket)"

"Arrived on site for not making ice . Unit is making ice . Checked door harness ,bin switch , checked normal. Ran harvest ,ice maker was hanging up on flex . Replaced and ran harvest and fill test all checked normal. No water leaks detected at time of service. Job complete ."

"Arrived on site for no ice. Ran diagnostics E5 error diagnosed a failed thermistor on icemaker ,replaced icemaker power cycled unit ran harvest test passed ran fill test passed."

"Arrived on site to inspect icemaker for not making ice consistently, upon inspection found the unit did make ice just sporadically. Checked temps and found freezer under temp by 5 degrees . Changed temps and tested. Instructed customer to watch unit. Complete"

Arrived on site to diagnose a washer that is not cycling. Found lock assembly broken and replaced it. All is working properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a washer that is not cycling. Found lock assembly broken and replaced it. All is working properly at this time and no leaks were found at time of service.

"Arrived on site and inspected dryer and found it is not heating, disassemble dryer and sound heating element has failed and cut off has failed. After replacements dryer is heating properly, job complete"

"Arrived on site for noise complaint. Diagnosed long periods of cool down causing ice to form around fan motor,ran diagnostics thermistors and fan passed,changed defrost setting to basic,ran defrost cycle"

"Arrived on site for customer complaint of freezer not cooling properly, found thermistors not reading correct temperatures. Fan motors tested good. Ordering controls and thermistors. Returning tech to replace controls and test thermistors again in diagnostic mode. ; ordrng 1 WPW10317076 (Control) and 1 W10746274 (Control) and 1 WPW10224292 (Harness) and 1 12791419SP (Thermistor)"

"Arrived onsite and found control failure, replaced control also found pump unable to pump under load. Ordering pump to repair. All else checks good. Ordering pump to repair. ; ordrng 1 W10876600 (Pump)"

Arrived onsite for refrigerator making buzzing noises. Upon inspection I found the rear of the unit in the compressor was vibrating or buzzing loudly as if metal was touching metal somewhere. I accessed the rear panel and found a zip tie on the condenser line at the compressor and the steel line at the dryer touching the suction line. I moved the foam cover so that the steel line was no longer touching. I tightened the zip tie and the noise went away. All my other efforts did not work. There is no more abnormal sounds at this time and no leaks detected during time of service. Job complete.

"Arrived on site and inspected washer and found it is noisy during operation, found rotor is not attached mounting bolt is missing, Gearcase is leaking oil, Gearcase will need to be replaced and possibly also rotor, stator, clutch, slider, and agitator. ; ordrng 1 W11195971 (Stator) and 1 W11161960 (Agitator)"

Arrived on site for a vent hood not working. I tested the unit and could hear the motor hum but not run. I checked voltage at the wall and motor finding it good. This indicates a bad fan motor.I am ordering the vent motor. Office to reschedule.

"Arrived on site for customer complaint of upper and lower tacks losing ball bearings, found upper and lower tracks need replacing, also found leak coming from sump assembly

Arrived onsite for ramping of the evap motor. When fan starts spinning. Advised customer this function is normal. Adjusted heaters to 100% operation and defrost to 8hr schedule. All checks good. Advised customer repair to optimize and reduce fan noise.

"Arrived on site to repair previously diagnosed range, replaced control and tested the bake and broil. Unit is operating as designed. Job complete."

"Arrived onsite for unit not heating. Tested unit. Unit not heating. Upon trying to get the unit down from the wall. The hooks on the brackets are too far bent, keeping the unit from being removed from the wall. Let customer know that they would need to get the original installation crew to get unit off before returning and then we may work in the unit.

Arrived on site to diagnose washer that has no power running. On arrival found F6E2 error on control panel. Unit needs a new control and console to resolve. Unit will need 2 man job to unstack units. Office to schedule 2 man job. Ordering console and control.; ordrng 1 W11325580 (Console) and 1 W11322879 (Control)

Arrived on site for a dishwasher getting no water. Upon arrival the builder stated they already had a plumber out to verify water at the wall. I put the unit into diagnostics mode and found no stored error codes. I ran a test cycle and checked voltage to the valve and found proper voltage. I found the unit filling and running as designed. I then ran a normal cycle and found it filling and beginning as designed. I informed the builder snd he requested I leave the unit running for him. No leaks observed at the time of service. Call complete.

"Arrived on site to install previous diagnosed parts. Gained access to UI and LED. Removed failed and installed new. Powered unit on and tested light operation. Performed diagnostics mode and tested components. Found all working. Called Whirlpool tech support and spoke with Rich. Informed of failure and repair. (SR#7730842139). All tested good, no water leaks detected."

"Arrived onsite and installed new sensor harness per techline advice from previous visit, all checks good. Unit is now operating as designed with no errors."

"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F1E1. Cleared the code and continued with testing. During testing, I found a large amount of suds in the tub. Following the tech sheet, I tested voltage at the filter and got 120V. Tested voltage at the control at the J8 connector and got 120V. Unit completed diagnostics with no further errors. I found the customer is using the rapid loader and the settings were incorrect. Also, the customer has a water softener system. I made recommendations for use and care, as well as, detergent use. No repairs needed at this time as the unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site and inspect the dishwasher and found customer has removed water manually, confirmed drain pump is running when requested, confirmed drain hose is clear and knock out has been removed from garbage disposal and garbage disposal has not been recently replaced. Filled dishwasher with water three times and it drained correctly three times, could not find A reason why the customer experienced it not draining properly."

Arrived on job for complaints of refrigerator section warm. Found the evaporator blocked with ice. Open cover and found its ice not frost nor draining properly. Removed all the ice and made sure drain cleared.