Service History 629 - Appliance Express

We serviced a

AMANA RANGE

Model AER6303MFS2

Near Seguin, TX 78155

Noah D

Job Details: 05/27/2021

"Arrived on site to inspect unit for not heating correctly, upon inspection found the unit did not send voltage to lower element due to a burnt relay, replaced control and tested, all heat worked. Complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ

Near Canyon Lake, TX 78133

Noah D

Job Details: 05/27/2021

"Arrived on site to inspect unit for not removing condensation from cab, upon inspection found the unit worked correctly but customer was cooking high moisture foods. Spoke with SW and confirmed customer must cover food. Complete"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Burnet, TX 78611

Cliff

Job Details: 05/27/2021

Arrived on site to diagnose a dryer that is not responding to user input. Found console malfunctioning

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near New Braunfels, TX 78130

Noah D

Job Details: 05/27/2021

"Arrived on site to inspect unit for not filling with water when washing, upon inspection found the valves worked correctly, customer showed me video of it washing without water, replaced control due to a bad pressure triac. Complete"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HS0

Near Burnet, TX 78611

Cliff

Job Details: 05/27/2021

Arrived on site to diagnose a range that has a door not closing properly. Found damaged hinge and it will need to be replaced to complete repairs. ordrng 1 W10347464 (Hinge kit)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, TX 78728

David Z

Job Details: 05/27/2021

Arrived on site to diagnose dryer that was making a bit of noise while running. Ran unit and only heard minor cabinet rattle. Used sound pads under the power cable to make sure it was not rattling. Found no abnormal noises otherwise and advised customer unit is good to use. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Austin, TX 78744

Jacob

Job Details: 05/27/2021

"Arrived onsite for unit filling with water and then draining immediately after and doing the same thing over again and not advancing. Put unit in diagnostics and got error codes, F3E1 pressure fault, F8E1 long fill, F1E2 motor control fault. Erased codes and tested unit in automatic diagnostics. Unit passed with no issues. Tested unit in a normal wash cycle to see where the unit stops. It filled with a lot of water and then draining but continued to stay in drain mode. Need to replace control. Did not have with me. Need to return with control. Office to reschedule ; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Spicewood, TX 78669

Brandon

Job Details: 05/27/2021

"Arrived on site for customer complaint of lights not coming on right away in RC, I reset unit, everything tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Temple, TX 76502

Wesley

Job Details: 05/27/2021

Arrived onsite and found unit operating with failed start relay.All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near San Marcos, TX 78666

Noah D

Job Details: 05/27/2021

"Arrived on site to inspect unit for not making ice correctly, Ordering correct color. Office to reschedule ; ordrng 1 W10634613 (dor-fip bl)"

We serviced a

FRIGIDAIRE RANGE

Model LGEF3045KFM

Near Killeen, TX 76549

Job Details: 05/27/2021

Arrived on site and inspected F11 continuously beeping.Confirmed the stuck key error and removed and replaced the defective control and overlay.Reassembled and unit tested as designed to customers satisfaction.JOB COMPLETE

We serviced a

KITCHENAID RANGE

Model KSGG700ESS

Near Austin, TX 78727

Justin

Job Details: 05/27/2021

Arrived on site for a range showing an error code. I put the unit into diagnostics mode and found stored error code F2E1 for stuck key. I cleared the error codes. I found the UI working as designed and advised the customer a greasy panel or wet hands can cause this error code and the unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FIEM00

Near New Braunfels, TX 78132

Noah D

Job Details: 05/27/2021

"Arrived on site to inspect unit for not making ice, upon inspection found the icemaker making ice correctly, replaced both emitter and receiver as well as the flipper door. Tested with no issue. Complete"

We serviced a

GE DISHWASHER

Model GDF520PGD0BB

Near Copperas Cove, TX 76522

Job Details: 05/27/2021

Arrived on site and inspected dishwasher not powering onThey advised the unit wasnt drying properly.I removed and replaced the float switch and unit tested as designed.JOB COMPLETE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Harker Heights, TX 76548

Tyler

Job Details: 05/27/2021

Arrived on-site for refrigerator not making ice . Upon arrival found actual temps at FC: 09 degrees and rc:38 degrees. Found compressor rc evap fan and condenser fan running. Upon inspection both evap coils I found the FC evap coil over frosted and evap fan not running. I then found theres was a short in the harness of evap fan motor. I replaced both evap fan motor in freezer and the hv control. During repairs the locking mechanism for lower right freezer shelf broke not allowing glide to set properly. ; ordrng 1 W10625067 (FC left hand rail) and 1 W10625068 (FC Right hand rail)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS965CIAM01

Near Austin, TX 78738

Luis

Job Details: 05/27/2021

"Arrived on site for no power to valve or auger motor. Replaced ui and main control,tested dispenser same issue,wires at hinge good, unit will not run a measure fill,ran diagnostics paddles and ui passed,tested switches both freezer and fresh food read open with switches physically depressed,called tech support checked wiring diagnosed broken wire in cabinet

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Georgetown, TX 78628

Lou

Job Details: 05/27/2021

"Arrived on site to install previously diagnosed and ordered part. Due to the outer door panel being damaged, I removed and replaced the panel and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Salado, TX 76571

Wesley

Job Details: 05/27/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5RHEXNL03

Near Canyon Lake, TX 78133

Noah D

Job Details: 05/27/2021

Arrived on site to inspect unit for not allowing dispensed water without a leak. Upon inspection found the lines running from reservoir cut by condenser fan. Ordering lines and fan. Fan was not running causing extreme compressor heat. Office to reschedule ; ordrng 1 2188727 (motor-cond) and 1 2217199 (reservoir)

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Austin, TX 78752

Scott

Job Details: 05/27/2021

Arrived on site for long fill times . Found low water flow . Will need new water valves . Wil need second man. No water leaks detected at time of service. Call to set return ; ordrng 1 2NDMAN

We serviced a

KITCHENAID REFRIGERATOR

Model KUWS24LSBS02

Near Austin, TX 78734

Robert

Job Details: 05/27/2021

Arrived on job for complaints of not cooling. Found the compressor working no frost pattern. Will have SS tech replace compressor. ; ordrng 1 8201787 (compressor) and 1 W10143759 (drier (service)) and 1 W10913906 (coupler)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20ETSS00

Near Burnet, TX 78611

Cliff

Job Details: 05/27/2021

Arrived on site to diagnose a refrigerator that is making unusual noise. Found damper failed and replaced it. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW05

Near Harker Heights, TX 76548

Job Details: 05/27/2021

"Arrived on site and inspected Older model whirlpool duet front load washer.Customers complaint was there was water remaining in the tub and that it just started making a funny noise.Began a quick wash and discovered the funny noise was the customers tub bearings were failing causing the to malfunction.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Round Rock, TX 78665

David Z

Job Details: 05/27/2021

"Arrived on site to diagnose refrigerator that had temps going up in both RC and FC. On arrival found unit was unplugged and completely defrosted. Can not diagnose issue with unit not running. Checked thermistors and fans via diagnostic menu and found all passed. Found some water under the pantry UI with slight discoloration in the connectors. Advised customer to leave the unit running for several days so that we are able to make a diagnosis. Customer will follow up if issue returns.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Austin, TX 78731

Robert

Job Details: 05/27/2021

Arrived on job for complaints of shaking ran diagnostics no codes. Ran test cycle no shaking washer performance good.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS2

Near Austin, TX 78737

Leonardo

Job Details: 05/27/2021

Arrived on site to test unit for no power. Test unit and found bad fuse. Replaced fuse test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Belton, TX 76513

Tyler

Job Details: 05/27/2021

"Arrived on-site for fridge leaking and building up ice on the freezer floor. Upon arrival, confirmed customer complaint. Customer also stated unit was not producing ice. Inspected unit, found freezer floor covered in slate of ice, found no ice in the bin, confirmed water dispenser working properly, tested ice maker and found valve not dispensing water to ice tray, found debris in drain line. Cleared drain line, replaced water inlet valve. Reassembled and tested unit-functioning as designed. No leaks after repair. Call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, TX 78741

Jacob

Job Details: 05/27/2021

Arrived onsite for unit not washing. Checked the wires in the junction box. Unit was miss wired. Re wired the unit. Tested unit. No issues at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, TX 78741

Jacob

Job Details: 05/27/2021

Arrived onsite for door having damage. Looked at the door and saw top left had been bent. Replaced door panel. Also the top 4 screws are missing. Need to order new screws. Office to reschedule ; ordrng 4 WPW10348408 (screw)s

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Austin, TX 78741

Jacob

Job Details: 05/27/2021

Arrived onsite for unit having an error code of F3E0 and cook top broken. Ordered parts. Office to reschedule ; ordrng 1 W11034825 (cooktop) and 1 W11204517 (cntrl-elec)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Lakeway, TX 78738

Robert

Job Details: 05/27/2021

Arrived on job to replace damaged grill. Found replacement part damaged took picture and ordered replacement. ; ordrng 1 W11028271 (grill-uppr)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Buda, TX 78610

Kevin

Job Details: 05/27/2021

"Arrived on site and found temperature in freezer is 1?, temperature in fresh food at the moment shows 50?. Customer says freezer temperature was -40? measured on his analog thermometer. replaced control board, control panel, freezer thermistor, and diffuser per CS, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Austin, TX 78756

Scott

Job Details: 05/27/2021

"Arrived on site for no cool fridge . Found start relay would just click , compressor not running . Replaced start device . Compressor kicked on . Unit started to cool. No water leaks detected at time. Job complete ."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Temple, TX 76502

Wesley

Job Details: 05/27/2021

Arrived onsite and replaced the actuator to repair. Unit new style actuator had slipped connection to the cam lever. All checks good.

We serviced a

WHIRLPOOL WASHER

Model NFW5800HW2

Near Spicewood, TX 78669

Brandon

Job Details: 05/27/2021

"Arrived on site for customer complaint of unit not completing cycles, found failed cold water valve, I replaced valve, unit tested good."

We serviced a

SAMSUNG DRYER

Model DV210AEW/XAA

Near Austin, TX 78721

Matthew

Job Details: 05/27/2021

Arrived onsite for dryer not starting a cycle. Upon inspection found belt snapped. Will need to order and replace belt. Belt #6602-001655.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Harker Heights, TX 76548

Tyler

Job Details: 05/27/2021

"Arrived on-site for dryer not heating and not drying clothes. Upon arrival, tested wall outlet found 240v. Unit does power on and run, but does not heat. Disassembled unit and verified proper ohm readings for: thermal fuse, thermal fix, high limit cutoff, high limiter. Found heating element was reading open due to cracked coil. Replaced heater, tested unit- functioning as designed. Temp readings: 120-160 degrees. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Austin, TX 78758

Scott

Job Details: 05/27/2021

"Arrived on site after another company came out and replaced valve and actuator . They had left the water turned off . Ran diagnostics, found gear case Is still making noise . Replaced gear case and cam ( splutch ) due to some teeth showing wear and tear . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Austin, TX 78717

Justin

Job Details: 05/27/2021

"Arrived on site for a dishwasher not dispensing soap properly. Upon arrival the customer stated usually it works as designed, but a few times a week the soap will stay in the dispenser. I found the customer often puts tall wooden spoons or utensils by the dispenser. I advised the customer and showed her how this can block the soap from coming out. The customer agreed this is very possible. I put the unit into diagnostics mode and found stored error code F9E1 for diverter not finding position. During the test cycle I found the sump and motor skipping around and not running correctly. I installed the new sump and motor and tested the unit in diagnostics again. The unit is now running as designed. No leaks observed at the time of service. Call complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS0

Near Austin, TX 78738

Leonardo

Job Details: 05/27/2021

Arrived on site to test unit for unit leaking. Test unit and unit full of calcium due to hard water. Will need new sump and motor and gasket and spray arms and tubing

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC1

Near Austin, TX 78717

David S

Job Details: 05/27/2021

arrived on site for dryer making a rattling noise and intermittently clicking. We inspected the unit and work area. We gained access to the interior of the cabinet. We found the lint duct clip missing and the guide wheels and pulley covered in lint. We cleared the lint and replaced the guide wheels and pulley. I am ordering the lint duct clip and 2 screws to complete the repair. Office to reschedule return visit.; ordrng 1 W10414388 (Lint clip) and 2 W10850756 (Screws)s

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Austin, TX 78752

Scott

Job Details: 05/27/2021

Arrived on site for cracked cook top. Found thermal crack on front burner left side. Replaced cook top . Tested unit all checked normal. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Killeen, TX 76543

Tyler

Job Details: 05/27/2021

"Arrived on-site for fridge not cooling. Upon arrival, confirmed complaint, customer also stated he heard a fan blade noise. inspected unit, found FC was cooling to temp spec, RC was barely cool. Inspected behind FC evap cover and found fan motor running, but mounting bracket was snapped in half due to ice build up around fan and evap. Upon return replace both RC and FC thermistors, main control due to original defrost issue that let to broke bracket, and fan bracket. Office to reschedule when part availability is known. ; ordrng 1 W10850162 (FC fan shroud/bracket)"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Killeen, TX 76549

Job Details: 05/27/2021

Arrived on site and inspected dryer with door issues.Found the catch was broken and customer had to tape the door closed for unit to work.Removed and replaced the catch and unit tested as designed.Customer satisfied JOB COMPLETE

We serviced a

GE REFRIGERATOR

Model GFSS6KKYCSS

Near Killeen, TX 76542

Job Details: 05/27/2021

Arrived back on site and inspected the unit still not producing ice.Pressed the reset button and ice maker cycled and filled.Informed the customer he needed to replace the water filter for his unit to work as designed.JOB COMPLETE

We serviced a

GE REFRIGERATOR

Model GTL21KCXABS

Near Waco, TX 76701

Jonathan M

Job Details: 05/27/2021

Arrived on site for refrigerator that?s not making ice. Inspected unit and work area. Turn the icemaker on and found the unit motor turning but ice was not coming out of it. Checked the icemaker mold and found no water or ice debris indicating the unit never has had water. The customer advised the unit has not made ice since she moved in. Check the water supply line at the wall and found the water supply valve broken. Was able to move it somewhat and allow water to flow freely to the icemaker. The unit did fill slightly and completed a harvest cycle. Advised customer to get in touch with her apartment complex to fix the valve at the wall. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Killeen, TX 76543

Tyler

Job Details: 05/27/2021

"Arrived on site for refrigerator not making ice. Upon arrival found freezer temp (actual) was at 0 and rc at 37. Upon further inspection of the ice maker I found unit stuck upside down in a harvest mode. I found icemaker receiving proper voltage. During tests 44&45 I found unit filled in test 45 but in test 44 I ran multiple times and got mixed reading on the error codes appearing indicating a bid switch. After repeated tests I found unit finally started functioning as designed. W11126296 ice bin cover assy, W10918003 rocker switch/ice maker on/off, W11123943 ice bin switch; O-emld tckt"

We serviced a

ELECTROLUX DISHWASHER

Model EIDW6305GS1

Near Belton, TX 76513

Tyler

Job Details: 05/27/2021

"Arrived on-site for dishwasher not cleaning and not drying dishes. Upon arrival, inspected unit, entered diagnostics and found heater was not turning on. Tested amp draw at p10 on main control: 0A. Also, main control was not sending any voltage to heater line. Heater had 11.8 ohms. Found burn marks and rust on main control. After authorization, replaced main control. Tested unit, heating and functioning as designed. No leaks before during or after repair. Call complete."

We serviced a

HOTPOINT REFRIGERATOR

Model HSS25GFTAWW

Near Killeen, TX 76549

Job Details: 05/27/2021

Arrived on site to inspect side by side refrigerator with refrigerator compartment cooling issues.Landlord met me at the vacant unit SIDE A and discovered the electricity was not on at the time of service.Needs more work ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Waco, TX 76711

Jonathan M

Job Details: 05/27/2021

"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer advised the unit wasn?t filling with hot water for a while and that she changed it to a setting that was allowing her to fit complete cycles. However, she advised that certain cycles won?t finish if she put them on (bulky, whites, etc.) Ran the unit through diagnostics and found no stored error codes. Ran the unit for an auto test in the unit ran as designed. Spoke to PR and was advised to run the cold fill valve until the unit was full of water. He advised that if it completed filling the washer tub that the issue would be with the control. Ran the test in the unit ran as designed. Replaced the control and tested the unit in an auto test in manual tests. The unit running as designed. Call complete."

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Waco, TX 76711

Jonathan M

Job Details: 05/27/2021

Arrived on site for a dryer that is overheating. Inspected unit and work area. Ran the unit through a test and found the unit will not cycle between heating and not heating. Replaced cycling thermostat and tested the unit. The unit began working as designed with the correct temperature and began cycling between heating and not heating. Unit is now working as designed. Call complete.

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM3

Near Killeen, TX 76543

Job Details: 05/27/2021

Arrived on site and inspected dishwasher heater stuck on.Confirmed the complaint and found the relay on the control was causing the heater to stay on the entire wash cycle.Removed and replaced it and unit tested as designed.Customer satisfied.Job complete

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Temple, TX 76502

Tyler

Job Details: 05/27/2021

Arrived on site for washer making a knocking noise. Upon arrival reconfirmed customer complaint. Found during high speed agitation that there was a faint knocking noise anytime washplate changed directions. Ran a loud of 3 towels in unit during a normal quick wash cycle and found an odd knocking noise imitating from the gearcase compartment and washplate areas of unit. Found gearcase properly mounted. Found after further inspection that the gearcase has slightLy stretched splines causing inner gear case to knock when rotated. Called whirlpool techline and spoke with Chris sr# 7730648976. Techline stated noise was normal but did say if needed we could replace gearcase as well as slider again. Office to reschedule once availability of parts is known; ordrng 1 W11423759 (Gearcase) and 1 W10734521 (Slider)

We serviced a

JENN-AIR TRASH COMPACTOR

Model TC607X4

Near Waco, TX 76708

Jonathan M

Job Details: 05/27/2021

Arrived on site for a trash compactor that?s a little hard to shot and is shaky. Inspected unit and work area. The customer advised that her old crash compactor used to be a lot easier to shut and that this one seems to have to push in on it in order to get it to close. I tested it and the unit is opening and closing as designed.Customer just wanted her unit checked before she used it because this seemed different to her than ones prior. Advise customer that this unit is working as it should. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW0

Near Belton, TX 76513

Wesley

Job Details: 05/27/2021

"Arrived onsite and found motor fault codes. Tested and found capacitor will run motor full speed from standby for about 30 seconds before stopping. Possible capacitor, also possible motor windings short under load and heat. Ordering motor and capacitor and returning with control and actuator. ; ordrng 1 W10832724 (Motor) and 1 WPW10006355 (Actuator)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Temple, TX 76502

Tyler

Job Details: 05/27/2021

"Arrived on-site for washer making noise and not draining. Upon further inspection, found F7E6 motor fault. In diagnostics, tested agitate and spin cycles. Found unit stuck in spin position, not shifting to allow agitation. Also found shaft of actuator disconnected from cam. Office to reschedule due to part availability. ; ordrng 1 W10913953 (Actuator)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Waco, TX 76710

Jonathan M

Job Details: 05/27/2021

Arrived on site for an ice machine that?s not making ice. Inspected unit and work area. The customer advised that the unit is making ice but the unit is barely filling and causing the ice cubes to be very thin shavings.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Bellmead, TX 76705

Jonathan M

Job Details: 05/27/2021

"Arrived on site for arrange that is flashing an F1E0 error code. Inspected unit and work area. Could not replicate the issue. However, the customer showed me a video of the unit flashing that code for an internal board failure. Customer advised it only happens when she?s using her cooktop and it doesn?t do it every single time. I did remove the back cover to inspect for any potential damage to the control. Checked voltage at the wall and found proper voltage going to the unit. ..; ordrng 1 W11528177 (CONTROL)"

We serviced a

FRIGIDAIRE DISHWASHER

Model LFBD2409LM0A

Near Woodway, TX 76712

Jonathan M

Job Details: 05/27/2021

"Arrived on site for a dishwasher that is leaking. Inspected unit and work area. Removed bottom cover and ran the unit through a normal wash cycle. Found the unit leaking from the inlet hose on the unit where it connects to a conversion fitting. Found evidence of massive rust buildup on the inlet waterline. Due to the amount of rust buildup found on the water line, I did not feel confident in moving the line without it breaking. Advised customer to replace the water line and possibly fitting due to rust build up for full repair. Unit is working as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Waco, TX 76712

Jonathan M

Job Details: 05/27/2021

Arrived on site for a refrigerator that has no lights. Inspected unit and work area. Found the freezer light out in the freezer section and replace the module. Found unit lights all came on. Did find a dim light in the refrigerator section so I did replace that as well to avoid further issues. Call complete.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Temple, TX 76502

Wesley

Job Details: 05/27/2021

Arrived onsite and found over flow error. Found leak switch installed and depressing the switch while dry. Adjusted switch position to correct. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, TX 78633

Jonathan S

Job Details: 05/27/2021

"Arrived on site for dishwasher having bottom spray arm melted to heating element. Inspected unit and work area. Removed arm from heater and cleaned heater with wire brush. Performed diagnostics mode and monitored test operation. Measured amp draw to element at 7. amps. Continued to monitor test operation and checked element at end of cycle. All tested good, no water leaks detected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Round Rock, TX 78665

David Z

Job Details: 05/27/2021

"Arrived on site to diagnose refrigerator not cooling in either compartment. On arrival found FC is cold, and RC is cool. Found RC evaporator completely frozen over. Following steps for service pointer W11092686 which targets Frozen RC evap. Ordering parts for service pointer, evap cover, and evap motor. Customer advised to defrost unit 48 hours prior, and line with towels to prevent water damage. ; ordrng 1 W11457241 (Drip Pan Kit) and 1 W11188493 (Evap cover)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Buda, TX 78610

Andrew

Job Details: 05/27/2021

"Arrived on site to replace RC and FC evaporators, compressor and filter drier. Replaced parts, system held vacuum for 20mins. Charged unit to specs. Nice frost pattern building on both evaporators. No leaks detected from SS. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS

Near Hutto, TX 78634

Jimmy J.

Job Details: 05/27/2021

Arrived on site for Light wont come on. Tested bulb housing and it was working as designed. Control will need to be replaced.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Round Rock, TX 78665

David Z

Job Details: 05/27/2021

"Arrived on site to diagnose refrigerator that had no water to ice maker and water leaking on floor. After speaking with customer Learned that the Ice maker had leaked water on separate occasions. Removed the ice maker cover in door and found that there was large ice blockage from failed harvest cycle and ice maker was no longer able to harvest.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Manor, TX 78653

Matthew

Job Details: 05/27/2021

Arrived onsite to replace previously diagnosed parts. Replaced top with left and right hinge. Tested unit and unit is functioning properly. Job complete.

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Liberty Hill, TX 78642

Tommy

Job Details: 05/27/2021

"Arrived onsite for dishwasher no power upon arrival found unit had power, found unit would loose power due to wire nuts not being on all the way tightened. Job Completed"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near McDade, TX 78650

Matthew

Job Details: 05/27/2021

Arrived onsite for washer being off balance. Upon inspection found suspension rods failed. Replaced suspension set. Customer also complained about a clicking noise when cycling. Found lid latch came loose and locking mechanism was having trouble. Secured latch. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA71CIHZ01

Near Spicewood, TX 78669

Brandon

Job Details: 05/27/2021

"Arrived on site for customer complaint of unit not producing ice, found unit was full of ice when I arrived, unit tested good. Found RC door handle was stripped at set screw, ordering handle and set screws. ; ordrng 1 W11416489 (Handle) and 1 W11366418 (Set screws)"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Austin, TX 78737

Brandon

Job Details: 05/27/2021

"Arrived on site to replace main control, after replacing unit would power on, found unit would not lock lid, I replaced latch and ran dmls Calibration, unit locked lid and when it went to activate motor the control popped and started smoking, called techline, they want us to replace main control again as well as drain pump. Ordering control, pump, and in line filter. SR# 7730794473; ordrng 1 W11419171 (Control) and 1 W11033573 (Line filter) and 1 Cnote (Office to reschedule)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Kyle, TX 78640

Andrew

Job Details: 05/27/2021

"Arrived on site to test unit for not cooling but customer was instructed to turn breaker off for 10 mins. and has been working fine since. Found evap motor, thermistors, condenser motor all tested good. Cap press or amp draw was .8amps. Found condenser was obstructed with dog hair. Removed pet hair and advised customer to a monitor and clean condenser if needed to ensure proper air flow. No leaks detected. Job complete."

We serviced a

AMANA MICROWAVE

Model AMV2307PFB4

Near Kyle, TX 78640

Leonardo

Job Details: 05/27/2021

Arrived on site to test unit for light not turning off. Found bad control board replaced board test unit and unit test good job complete.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Bastrop, TX 78602

Matthew

Job Details: 05/27/2021

Arrived onsite for dryer not tumbling. Upon inspection found failed belt and pulley. Replaced drive assembly kit. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Briarcliff, TX 78669

Brandon

Job Details: 05/27/2021

"Arrived on site for customer complaint of unit not dispensing ice, found ice bin was inserted properly, I adjusted ice bin and tested unit, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Austin, TX 78703

Luis

Job Details: 05/27/2021

"Arrived on site for water dripping from dispenser. Removed kickplate reinserted lines to union,tested water dispenser no leaks and no longer constant dripping."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS09

Near Austin, TX 78738

Leonardo

Job Details: 05/27/2021

Arrived on site to test unit for unit giving f1e5. Test unit and found bad microwave board and inverter and magnetron. Ordering new board office to reschedule. ; ordrng 1 W11325786 (Microwave board) and 1 2hours (2 hours)

We serviced a

AMANA COOKTOP

Model AGR5330BAS3

Near Leander, TX 78641

Lou

Job Details: 05/27/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to all of the burner gas line tubings being damaged, I removed and replaced all tubing and checked gas connections for leaks. No leaks found. Tested the unit and it is operating as designed. No gas leaks detected during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Cedar Park, TX 78613

Kayman

Job Details: 05/27/2021

Arrived onsite for refrigerator with door ajar alarm going off constantly. Upon inspection I found the plastic on the door slightly sunken in. I found the left side closure causing the door to get stuck about 3 inch from closing. There is an issue with the closure latch getting stuck on the hinge. A previous tech with us was out for a different appliance and advised that the door switch would need to be replaced. I am ordering a latch(W10918008) and switch(W11396033) for repair though the latch may just need some adjusting. Office to R/S due to part availability. ; ordrng 1 WP12028505AP (Closure) and 1 W10918008 (Latch) and 1 W11396033 (Switch) and 1 WPW10191119 (Stop)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Leander, TX 78641

Kayman

Job Details: 05/27/2021

Arrived onsite for dishwasher with no power. Upon inspection I found the breaker tripped. I turned the breaker on and tested the unit. I was able to invoke diagnostics and it ran through each cycle with no issues I accessed the control and found all connectors secured and no evidence of a burn out or leakage anywhere. I inspected the owi and it looks good with no water or evidence of a leak within the sensor. I reassembled the unit and tested again. I could not recreate any failures at this time and the unit is working as designed. No leaks detected during time of service. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Leander, TX 78641

Kayman

Job Details: 05/27/2021

Arrived onsite for refrigerator making buzzing noise and not cooling. Upon inspection I found FC=-1 RC=64 I found the RC evaporator with ice coming out of the bottom. I found svc pointer W11329116C that pertains to the issues t hand. The customer will need to defrost the unit 48 hours before our next visit to ensure the RC evaporator is free of ice for the repair.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Austin, TX 78759

Scott

Job Details: 05/27/2021

Arrived on site for long dry times . Found cycling thermostats failing. Replaced thermostat. Found also restricted air flow . Recommended exterior vents get cleaned . Job complete

We serviced a

GE COOKTOP

Model JGP337SEJ3SS

Near Austin, TX 78738

Leonardo

Job Details: 05/27/2021

Arrived on site to test unit for unit sparking even when off. Found shorted harness. Replaced harness test unit and unit test good job complete.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW01

Near Bertram, TX 78605

Cliff

Job Details: 05/27/2021

"Arrived on site to diagnose a refrigerator that was not defrosting. Upon arrival no failures were present and homeowner informed me issue only happened twice, 6 months apart. Advised homeowner issue is most likely a door didnt shut completely causing air leak. No further repairs needed and no leaks were found at time of service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Austin, TX 78745

Kevin

Job Details: 05/27/2021

"Arrived on site and inspected refrigerator and found no ice production, cycled Icemaker and Motor did not run. Replaced icemaker and cycled it again and New one cycled and filled with water properly, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Round Rock, TX 78681

David S

Job Details: 05/27/2021

"Arrived on site to diagnose ice maker not working, upon arrival customer informed us that the motor on the ice maker dispenser was seized with ice. Put unit into service diagnostics and tested unit with test 56 for ice maker position, found it out of home position but ran a full test and unit operated as designed, checked fill test to the ice maker and found it to be good. Checked temperature to the freezer and found that the freezer is cooling properly. Tested the unit for cubed and crushed ice and operated as designed. Gained access to the motor housing and found nothing pointing to air leaks. Unit is operating as designed. Job complete."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Austin, TX 78737

Brandon

Job Details: 05/27/2021

"Arrived on site for customer complaint of unit not spinning, found failed actuator, I replaced actuator, unit tested good. Ran calibration cycle, no leaks."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS01

Near Liberty Hill, TX 78642

Tommy

Job Details: 05/27/2021

Arrived onsite for unit UI not responding to touch. Upon arrival found unit didnt respond.

We serviced a

MAYTAG WASHER

Model LAT9406AAE

Near Round Rock, TX 78681

David S

Job Details: 05/27/2021

"Arrived on site to diagnose washer making loud noises during cycle. Customer informed us that she believes the unit is making the loud noise due to being un-level, put unit into a cycle and manually into a spin, unit shakes due not being leveled correctly, lowered the feet on the unit to where it does not shake and create excess noise anymore.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Liberty Hill, TX 78642

Cliff

Job Details: 05/27/2021

Arrived on site to diagnose an oven that is not turning off. Found unit needed software update per service pointer. Updated unit and all is working properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Austin, TX 78731

Luis

Job Details: 05/27/2021

"Arrived on site for no cool. Pierced low side pressure reading +20 found oil on evaporator diagnosed a defective compressor and leak at evaporator,replaced compressor,evaporator and installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC

Near Austin, TX 78738

Robert

Job Details: 05/27/2021

Arrived on job for complaints of noise. Found the idler pulley damaged. Replaced pulley and test. Noise level normal.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS2

Near Liberty Hill, TX 78642

Tommy

Job Details: 05/27/2021

Arrived onsite for microwave light staying stuck on upon arrival found unit control and light and housing burnt out staying on constantly. Office to ordering micro control W10892389 if customer calls back. ; ordrng 1 W10892389 (Control)

We serviced a

WHIRLPOOL DRYER

Model GEW9250SU0

Near Austin, TX 78701

Jacob

Job Details: 05/27/2021

Arrived onsite for unit not heating properly. Tested unit. Felt some temperature of heat it was really low. Checked outlet plug. Saw that the unit was only getting 120v. Flipped breaker to see if it would reset the plug. Still getting 120v.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Austin, TX 78703

Luis

Job Details: 05/27/2021

"Arrived on site for ice build up. Found fresh food evaporator incased in ice,ran diagnostics thermistor reading open. Defrosted evaporator replaced fan assembly that includes thermistor. Per service pointer secured thermistor to correct location on suction line using foil tape and a zip tie,secured evaporator to liner wall using clamps and zip ties,installed cover secured with 4 screws,added shims to level drain pan.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Austin, TX 78726

Justin

Job Details: 05/27/2021

"Arrived on site for a refrigerator making a loud noise. Upon arrival the customer stated it was a humming noise and had a video. It sounded like a loud fan noise. I checked temps in the unit and found the FC at 3?F and the RC at 38?F. I put the unit into diagnostics mode and activated the FC evap fan, the RC evap fan, the baffle, the ice box fan, harvest the IM, ran a fill on the IM and none made any abnormal noise. I then ran test four and could still not replicate the noise. I could not replicate the noise and found the unit running as designed at the time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Georgetown, TX 78633

Lou

Job Details: 05/27/2021

"Arrived on site to inspect refrigerator not making ice and not dispensing water. Upon further inspection, I tested temps in the FC=1 degree. I found the ice bin with ice in it, but very small cubes. Tested the water dispenser and the water came out in a trickle. Tested the ice maker fill tube and it only filled the first 3 spaces in the tray. As I was about to pull the unit m its space, I found the water line kinked at the back of the unit. Pulled the unit out and adjusted the water line as I pushed the unit back into its space. Taped the line to the back of the unit to keep it upright and relieved the unit. Retested the dispenser and it is operating as designed.

We serviced a

KENMORE WASHER

Model 110.2235251

Near Georgetown, TX 78633

Lou

Job Details: 05/27/2021

"Arrived on site to inspect washer not getting water. Upon arrival, I asked the customer about their cold water valve and they advised that they noticed that the cold water pressure has dropped at all faucets in the home. I recommended that they have a plumber check their water lines in the home due to the cold water pressure being low. I advised the customer that the washer is operating as designed but due to the cold water pressure being low, the unit is taking too long to fill and therefore the unit will shut down and drain the water and not spin.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Manor, TX 78653

Matthew

Job Details: 05/27/2021

Arrived onsite for lid lock issue. Upon inspection found failed lid. Will need to order and replace lid. Bringing latch back just in case. Office to reschedule ; ordrng 1 W11101059 (lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHB01

Near The Hills, TX 78738

Robert

Job Details: 05/27/2021

Arrived on job for complaints of not cooling. Found refrigerator working properly customer said it just started working again. Asked customer to keep an eye on refrigerator and let us know if it continues.