Near Leander, TX 78641
Lou
Job Details: 10/21/2019
RANGE WHIRLPOOL WFE510S0HS1 "arrived on site to inspect range oven door gasket. Upon further inspection, I found the left end of the gasket was not tucked inside the cabinet like it should be. I pulled the left end out and attempted to reinstall it, but in the process of pulling it out, the gasket got caught on some metal and frayed the gasket. I am ordering the gasket ; ordrng 1 WPW10658354 (gaskt-door)"
Near Round Rock, TX 78681
Cliff
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on site to diagnose a refrigerator that is not cooling. Found oil from refrigerant all over right side of compressor compartment. Oil is also covering several lines indicating possible multiple leaks. Compressor will need to be replaced along with lines around compressor area re-welded. Office will need to set return appointment for two hour job.; ordrng 1 CNOTES (2 HOUR JOB) and 1 SF8404 (STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Near Salado, TX 76571
Chase
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW00 Arrived on site customer complaint was Fridge was not cooling properly fridge was at 55° freezer was at 37° pull the back panel off checked the compressor it’s all good compressor is scolding hot ; ordrng 1 WPW10507886 (compressor)
Near Horseshoe Bay, TX 78657
James
Job Details: 10/21/2019
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site and found bin full of thin ice. Inspected all components again and found reservoir not being filled completely with water due to short cycling of fill valve. Corrected loose connection for water sensor and verified proper placement of evaporator thermistor for ice thickness. I found thermistor has slid down to accumulator causing thermistor to read colder temp sooner than end of harvest. Secured thermistor into proper location and found unit now making proper thickness of ice. Job complete
Near Austin, TX 78726
Andy
Job Details: 10/21/2019
OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site for oven no operations. Tested and inspected unit and found failed therm fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78751
Joseph C.
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for “dented freezer door” complaint. Verified damages to freezer door. Upon installation of new door, found insulation bulging out of top front trim and top side trim rubbing upper hinge. Ordering new freezer door. .; ordrng 1 LW10728959 (dor-fip FREEZER)"
Near , TX 78611
James
Job Details: 10/21/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and installed new ui. Tested operation and found lower fan fault still coming up when unit set to bake. Called tech line and spoke to Andy #7726159201. Sending call back to product lead. Job complete
Near Buda, TX 78610
Kevin
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site and inspected refrigerator and found no ice production cover found icemaker has failed. After replacing icemaker it began cycling immediately and filled with water. Recommended to customer that first batch of ice be discarded. No water leaks from connections at time of service, job complete"
Near Austin, TX 78746
David
Job Details: 10/21/2019
MICROWAVE KITCHENAID KBMS1454BSS "Arrived on site to install previously diagnosed parts. Installed new slide and spring, and also replaced switch for left hand side. Tested unit and all is working as designed. Call complete."
Near Georgetown, TX 78633
Paul
Job Details: 10/21/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived insight for the washer with the spin light blinking. I reset the control and checked for stored error codes. I found no codes. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I went over resetting the control and holding the start button for more than 3 seconds with the customer. There were no water leaks present at the time of service. Call complete.
Near New Braunfels, TX 78130
Richard
Job Details: 10/21/2019
DRYER MAYTAG MEDX655DW1 arrived onsite for dryer not heating properly. Ran diagnostics and all functions tested good. Found that the vent hose coming from the dryer is kinked and needs to be fixed and shorten. Advised customer to shorten vent hose and correct the kinks. Complete.
Near Round Rock, TX 78665
Al
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived to install previously ordered parts.Disassembled old dishwasher, removed all required parts.Reassembled onto new tub and reinstalled the unit.Unit now operates as designed.All water lines were dry at the time of service.Job complete"
Near Leander, TX 78641
Jonathan
Job Details: 10/21/2019
REFRIGERATOR LG LSXS26366S/00 "Arrived on site for refrigerator not cooling. Found unit powered off since Wednesday. Tested control fuses and both capacitor. Powered unit on and checked fault codes and found none. Checked amp draw to compressor and found at .65 amps.tested output voltage and found 118 volts. Gained access to evaporator and found no frost pattern developing. Found failed seal system. Will need to replace compressor, filter dryer and software update.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onnsite and repaired unit water leak by clearing ice from ff Evap drain. All checks good.
Near Austin, TX 78756
Joseph C.
Job Details: 10/21/2019
WINE COOLER WHIRLPOOL KUWL204EPA00 "Arrived on site for “noisy operation” complaint. Inspected unit and could not reproduce noises. Asked customer to record noises, to further help in diagnosis. Unit is performing as designed."
Near San Marcos, TX 78666
Kevin
Job Details: 10/21/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced control panel diagnosed on previous visit and it is now responding properly. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Austin, TX 78756
Joseph C.
Job Details: 10/21/2019
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and could find no tears in hoses or bellows. Ran through complete cycle, with no leaks. Request customer record when leak appears, again and what cycle(s) it appeared on. No leaks detected, at time of service."
Near Killeen, TX 76549
Al
Job Details: 10/21/2019
OVEN WHIRLPOOL WFE770H0FZ2 Arrived to inspect oven not working.Confirmed the complaint and removed and replaced the control.Reassembled and unit began operating as designed.Job complete
Near Lockhart, TX 78644
Robert
Job Details: 10/21/2019
DISHWASHER GE GDF520PGJ0WW Arrived on job for complaints of not starting. Found the harness damaged to control in door. Also replace main controll board. ; ordrng 1 WD21X22596 (harness asm door) and 1 WD21X23463 (kit svc ui front log)
Near Austin, TX 78747
Luis
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00
Near Salado, TX 76571
Chase
Job Details: 10/21/2019
DRYER WHIRLPOOL WED9550WW2 Arrived on site customer complaint was dryer would not start at all found the main board relay was broken and the thermal fuse was bad replaced the parts ran the unit dryer started Heating perfectly fine one year warranty
Near Leander, TX 78641
Lou
Job Details: 10/21/2019
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven not heating, upon further inspection, I place the unit in diagnostics and found error code F8E1-fan speed. I tested the fans in diagnostics and tested voltage on high speed and low speed ad got 124V with both speeds. I checked VDC at the P4 connection and got 8VDC. I tested the bottom oven fan and got the same results. I am ordering both (2) fans and lower oven control ; ordrng 2 W11248652 (BLOWER)s and 1 W11261167 (CONTROL)"
Near Austin, TX 78730
David
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on site to diagnose a refrigerator that had lights out in the FC and one light in the RC. Replaced LeD control due to having 6 lights out. Retested unit and all lights were still out. Replaced RC light first and still no change. Replaced bottom left and top center FC lights and was able get all lights on. All is now working as designed. Call complete.
Near Austin, TX 78746
Luis
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived on site for no cool. No frost formation on evaporator diagnosed leak in system. Replaced compressor evaporator and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Temple, TX 76502
Arthur B.
Job Details: 10/21/2019
MICROWAVE WHIRLPOOL WOC54EC0AB04 Arrived onsite for customer complaint of wall microwave not heating properly. Uninstalled unit and removed top. Found magnetron shorted. Removed magnetron and inverter. Reassembled and tested. Unit now heats as designed. No other issues found.
Near Round Rock, TX 78665
Cliff
Job Details: 10/21/2019
WASHER WHIRLPOOL WTW7500GC0 Arrived on site to diagnose a washer that is making unusual noise. Found failed gearcase bearing. Replaced gearcase and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78730
Andy
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for refrigerator both compartments not cooling. Preformed temperature test in RC and found warm. Performed temperature test in FC and found normal. Found failed harness and damper. Ordering needed parts. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10248595 (DAMPER CONTROL )
Near Horseshoe Bay, TX 78657
James
Job Details: 10/21/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site and found water dripping from fill tube when calling for water instead of a steady stream. Removed filter and water began flowing properly and filled the reservoir. Unit has a failed filter head. Job complete
Near Waco, TX 76710
Arthur B.
Job Details: 10/21/2019
VENTHOOD KITCHENAID KXU2836YSS0 Arrived onsite to remove and replaced UI on venthood. Unit was uninstalled when arrived. Removed and replaced UI control provided by customer. Reassembled and tested. Unit now works as designed. No other issue found.
Near Cedar Park, TX 78613
Lou
Job Details: 10/21/2019
WASHER WHIRLPOOL WTW8500DW5 "arrived on site to inspect washer hot valve. Upon further inspection, I placed the unit in diagnostics showing error codes F3E2, F0E4, F8E1. I cleared the codes and continued with testing. Unit operated as designed but the hot water was slow to dispense. I removed the water hoses from the valve and found a large amount of debris in the valve screens and some in the hoses. I cleaned the hoses and flushed them and removed and replaced the water valve. Calibrated the unit and retested and it operated as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Paul
Job Details: 10/21/2019
DRYER LG DLE5977W "Arrived onsite for the dryer making a thumping noise. I found one of the roller defective causing the noise. I explained to the customer that since the unit had to be completely disassembled and due to the age of the unit that I recommended replacing all 4 rollers, the idler, and the belt. I replaced the rollers, idler, and the belt. I tested the unit and found it working as designed and sounding normal. Call complete."
Near Kingsbury, TX 78638
Robert
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived on job for complaints of no ice ran diagnostics and test 120 pass. Check valve no water out of valve. Water supply to valve good if calling for water dispenser but not if called for icemaker. ; ordrng 1 W11114721 (CONTROL ) and 1 W11330486 (UI CONTROL )
Near Austin, TX 78748
Leonardo
Job Details: 10/21/2019
MICROWAVE WHIRLPOOL WMH53520CS2 "Arrived on site to test unit for no power. Tested unit found the door 3 way switch was burned out. Replaced 3 way switch. Tested unit, unit test good. Job complete"
Near Austin, TX 78741
Leonardo
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to test unit for leaks. Tested unit, found drain motor was broken. replaced drain motor, tested unit, no leaks at this time. Job complete"
Near New Braunfels, TX 78130
Richard
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived onsite for the refrigerator making noise. Ran diagnostics and found that the freezer evap fan was causing the issue. Replaced evap fan and issue is gone. Complete and no leaks detected.
Near Waco, TX 76705
Arthur B.
Job Details: 10/21/2019
RANGE KITCHENAID KDRP463LSS08 "Arrived onsite for customer complaint of slide in gas range getting PF and oven not coming on. Tested unit and found unit will come out of PF but when trying to select feature, it will go back into PF. Unit will need new Zodiac control. OF to R/S due to part availability. ; ordrng 1 8186393 (cntrl-oven ZODIAC) and 1 CNOTE (NEEDS AUTHO ) and 1 WPW10638608 (fuse)"
Near Austin, TX 78746
David
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site to install previously diagnosed parts. Extracted left freezer compartment left pan stop and replaced. Installed new right pan stop as well. All is working as designed. Call complete.
Near Austin, TX 78729
David
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to install previously diagnosed parts. New door installed with emblem. Tested fitment and leveled unit. All is working as designed at this time. Call complete
Near Austin, TX 78759
Scott
Job Details: 10/21/2019
OVEN KITCHENAID KEBS177SSS00 Arrived on site for wall oven flashing error code . Ran diagnostics found stuck key pad error . Hard power reset has fixed issue for now .
Near Austin, TX 78758
Wesley
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived onnsite and found cracked ice container. Replaced container. It is now operating as designed. Advised tenant on maintenance.
Near Austin, TX 78758
Wesley
Job Details: 10/21/2019
DRYER WHIRLPOOL WED560LHW0 Arrived onnsite and used dryer pads to reduce operational noise. Unit is otherwise operating as designed.
Near Austin, TX 78734
Andy
Job Details: 10/21/2019
DISHWASHER JENN-AIR JDB9200CWX3 "Arrived on site for dishwasher with failed tracks, Skyped office and tracks are covered under warranty. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Near Kempner, TX 76539
Al
Job Details: 10/21/2019
DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer not operating.Confirmed the complaint and removed and replaced the door switch.Reassembled and unit tested as designed.Job complete
Near Marble Falls, TX 78654
Jonathan
Job Details: 10/21/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site for to redirect wire harness as Whirlpool instruct to. Pulled unit to gain access to wire harness. Redirect wire harness from away from UI. Performed diagnostics mode and checked fault codes. Found fault codes F6-E4 User interface fault. Monitored unit and found failure still occurring. Called tech support and spoke with Joel. Went over failure.
Near Round Rock, TX 78665
Al
Job Details: 10/21/2019
WASHER MAYTAG MVWX655DW0 Arrived to inspect wash plate issues.Removed and replaced the wash plate hub and screw.Calibrated the unit and unit began operating as designed.Job complete
Near Pflugerville, TX 78660
Scott
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 ordrng 1 W10900868 (HINGE ) and 1 WP2182181 (thimble)
Near Lakeway, TX 78734
Luis
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL MFI2269VEM7 "Arrived on site for no cool. Powered unit on,display flashing and ice dispenser flap opening and closing,diagnosed faulty main control. Installed a new main co troll powered unit on,programmed new control compressor and fans powered on.
Near Round Rock, TX 78665
Chase
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site customer complaint was unit would not heat put in test mode rent unit everything seem to work great no error codes in the system heating element was hot and pulling 8a to 12a all lines are dry
Near Georgetown, TX 78626
Cliff
Job Details: 10/21/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose a dryer that is not starting. Tested unit and found open thermal fuse preventing power in circuit. Thermal fuse will need to be replaced to complete repairs. ordrng 1 WP3392519 (fuse-thrml)
Near Pflugerville, TX 78660
Al
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived to inspect cosmetic issues.Confirmed the complaint and removed and replaced both the tray and the grille.Customer satisfied.Job complete.
Near Georgetown, TX 78628
Lou
Job Details: 10/21/2019
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range not heating evenly. Upon further inspection, the customer advised that the unit isn’t coming on fast enough. Customer advised that he looked it over and didn’t see anything wrong with it. I removed the oven bottom panel and turned the oven on Bake at 350 sheesh and the Ignitor came on and the burner lit within 20 seconds. I reinstalled the bottom panel and using my multimeter I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 448 degrees. My next three readings were 336, 399, 342 for an average of 359 degrees. I tested the cooktop burners and all were operating as designed. I advised the customer of my findings and advised no repairs were needed. No gas leaks detected during service, job completed."
Near Manor, TX 78653
Joseph C.
Job Details: 10/21/2019
OVEN WHIRLPOOL WFG371LVS0 "Arrived on site for “broiler not converted to propane” complaint. Inspected unit and found broil inlet fitting chewed up from faulty attempt to set orifice. Removed and replaced fitting. Tested unit. Flame is correct for broil. No leaks detected, at time of service."
Near Austin, TX 78746
David
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Arrived on site to install previously diagnosed parts. Called Whirlpool tech line to describe issue and fixes. Customer was dissatisfied with the gap left where the icemaker cover panel contacts the door. Picture in SD mobile. Tech line recommend replacement of the full door. Reference SR7726157617. Ordering LW11037733 Door. Will have office schedule return when door arrives. Also ordering panel cover W11126296 in the event there is a gap in the replacement. Office to schedule return visit. ; ordrng 1 LW11037733 (dor-fip) and 1 W11126296 (cover-frnt)
Near Austin, TX 78753
Joseph C.
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “start button not working” complaint. Inspected unit and found area around start button, on ui, shorted out. Called Tech-Line and spoke with Chris (Ref# 7726156654). Found signs of water intrusion inside door and on ui. Per Chris, ordering new vent assembly, door gasket and ui.No leaks detected, at time of service.; ordrng 1 WPW10469574 (vent asm) and 1 WPW10524469 (gasket)"
Near Austin, TX 78730
David
Job Details: 10/21/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site to diagnose a freezer with a Buzzing sound and no ice condition. Performed console diagnostics and found readings for bimetal and thermistor to be normal. Inspected freezer compartment and found FC Evap covered in ice, with fan blade hitting ice. Checked FC thermistor in unit and found resistance to be very low. Defrosted unit and replaced motor for fan as well as harness with bimetal and thermistor. Retested unit and verified defrost heater is coming on. Reassembled FC. All is working as designed at this time. Call complete."
Near Georgetown, TX 78626
Paul
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I confirmed that the mullion heater was only getting 3 volts and not heating properly but the previous tech ordered the main control and the mullion heater is powered from the UI. Need to replace the UI. Ordering W10901007 CNTRL-ELEC. ordrng 1 W10901007 (CNTRL-ELEC)
Near Georgetown, TX 78633
Paul
Job Details: 10/21/2019
DISHWASHER KITCHENAID KUDC10FXSS3 Arrived onsite for the dishwasher with no lights coming on. I found voltage to the main control but no voltage out of the main control to the control panel. The control needs to be replaced. I explained to the customer that the control panel could have taken out the circuit on the main control if something is shorted in the control panel. I replaced the control and had voltage out of the main control to the panel. I replaced the control panel also and tested the machine in the diagnostics cycle. The unit completed the cycle and is working as designed. Call complete.
Near Round Rock, TX 78681
Lou
Job Details: 10/21/2019
MICROWAVE KITCHENAID KOCE500ESS08 "arrived on site to inspect microwave/oven combo error codes. Upon further inspection, I placed the unit in diagnostics showing error code F1E5-inverter board. I removed the unit from the wall and inspected the connections as described in tech sheet. I found that the outside of the wave guide was damaged. I removed the magnetron and found it damaged. I took photos of the magnetron and wave guide and advised the customer that I would have to contact our Techline . I reassembled the unit and placed it back in its space. Job completed."
Near Austin, TX 78733
Leonardo
Job Details: 10/18/2019
RANGE KITCHENAID KSIB900ESS2 Arrived on site to test unit for cooktop not working. Test unit and found bad module and display. Ordering new display W11208294 and new module W10886867. Will need 2 hours office to ; ordrng 1 W10886867 (MODULE ) and 1 W11208294 (DISPLAY )
Near New Braunfels, TX 78132
Richard
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived onsite for the refrigerator not dispensing ice or water. Ran diagnostics and found that the water valves were no good. Replaced both valves and the ice dispenser motor is no good. Ordering motor. ; ordrng 1 W11202789 (motor)
Near Leander, TX 78641
Jonathan
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived on site to install previous parts. Removed FC and RC door. Installed new doors. Adjusted gasket with heat gun. Removed label with heat gun and installed on new door. Found scratches on new FC door (see SD-QuickPic). Will need to reorder FC door. Office to schedule appointment when ETA is available. . ; ordrng 1 LW10648583/STAINLESSSTEEL (FC DOOR) and 1 SEENOTE (OFFICE TO SCH) and 1 WPW10481433 (LABEL)
Near Austin, TX 78717
Arthur B.
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived onsite to install new sealed system to French door refrigerator from prior tech’s diagnosis. Removed compressor. Installed new compressor,dye drier and process stub using braising methods. Vacuumed unit down. Charged with 5.0oz of R134a refrigerant. Reassembled and observed frost pattern. Good pattern forming and good air flow. No other issues found. All water connections were dry at time of service."
Near Liberty Hill, TX 78642
James
Job Details: 10/18/2019
WASHER MAYTAG MVWC465HW2 Arrived on site and tested operation. Customer showed me the sheet with the bleach stain. Ran diagnostics and found no faults. Unit cycles as designed. Recommended customer run deep water wash cycle when using bleach to help dilute the bleach better. Unit working as designed. Job complete
Near Briarcliff, TX 78669
Brandon
Job Details: 10/18/2019
COOKTOP KITCHENAID KGCU484VSS02 "Arrived on site for customer complaint of griddle taking to long to heat up to temperature, found unit working as designed, unit takes a long time to heat up due to being 110 volts. SR# 7726145179"
Near Leander, TX 78641
Jonathan
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY7 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Found customer had pulled unit out for service. Performed diagnostics mode and tested ice maker operation. Attempted to advance cycle and found ice maker not responding. Tested motor resistance and found opened. Removed failed ice maker and installed new. Monitored ice maker cycle. All tested good, no water leaks detected. Offered to push unit back in location but asked for waiver to be sign before moving, due to possible damages on floor under unit.
Near Liberty Hill, TX 78642
James
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and installed new freezer door. Customer stated the unit has started making a beeping sound. I found deli control blank and removed to inspect. I found moisture has gotten into the control housing and corrosion is in harness and on control. Unit will need deli drawer and deli control to repair. Office to schedule return service ; ordrng 1 W10815674 (dor-fip ss) and 1 WPW10677119 (cntrl-elec)
Near Cedar Creek, TX 78612
Scott
Job Details: 10/18/2019
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site for unit fan making strange noise and sparking . Found customer only had it spark once and used microwave with rack in while heating with single item . Outside dampener was responsible for blower making noises .job complete .
Near Austin, TX 78717
Lou
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=65 degrees & RC=62 degrees. Placed the unit in diagnostics and ran test #4. The FC Evap never frosted up other than the top front coil. The compressor and condenser fan came on. Once I took the unit out of the diagnostics, the compressor sounded as if it shut off. I am ordering the compressor, Fac evaporator, dryer, access valve, CNOTE-2HR JOB, CNOTE-AUTHORIZATION. No water leaks observed during service. Office to schedule return service. ; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (AUTHORIZATION SEALED SYSTEM) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Austin, TX 78747
Luis
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for faulty evaporator thermistor. Customer defrosted unit,removed cover,installed a new fan motor that includes both thermistors,secured thermistor to correct location on suction line using foil tape and a zip tie,secured cover with 4 screws. Reassembled unit changed defrost setting to basic,checked air flow good."
Near Liberty Hill, TX 78642
James
Job Details: 10/18/2019
WASHER WHIRLPOOL MVWB865GW0 Arrived on site and tested operation. I found no faults in memory and ran test 51. Found gearcase making a slight bearing sound in spin and clicking in agitation. Inspected gear case and found new gear case has failed. Unit will need gear case replaced again to repair. ; ordrng 1 W10811956 (GEAR CASE)
Near Georgetown, TX 78626
David
Job Details: 10/18/2019
REFRIGERATOR KENMORE 253.6880201 "Arrived on site to diagnose a refrigerator that had no function. Opened fridge and found both compartments hot. Pulled fridge out to check power source and found protected outlet was tripped. Building had lost power on Monday, and outlet was tripped. Reset outlet and refrigerator came on immediately and compressor kicked on. Verified cooling in both compartments. All is working as designed at this time. Call complete."
Near Bastrop, TX 78602
Scott
Job Details: 10/18/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived on site for no cold water . Found hoses on wrong valves . Reversed supply hoses . Ran diagnostics . Correct water temps . All checked normal . Job complete.
Near Round Rock, TX 78664
Arthur B.
Job Details: 10/18/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer taking too long to dry clothes. Tested unit and found clogged venting on roof. Advised to have venting cleaned out for proper ventilation. Customer agreed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near McQueeney, TX 78123
Kevin
Job Details: 10/18/2019
RANGE WHIRLPOOL KDRS483VSS03 "Arrived on site and set left oven to preheat it reached 350 degrees in expected time. Customer experienced it not heating but a power outage has cycled the unit since that time. Observed it reach correct pre-heat temperature, no further repair is needed at this time. If situation continues tech line will need to be contacted
Near Austin, TX 78717
Lou
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "arrived on site to inspect refrigerator frost build up. Upon further inspection, the customer opened the FC door and I found ice built up across the top of the cabinet at the door. I closed the door and found a gap in the door gasket at the top left corner. I placed my flashlight inside the FC section and closed the door and could see the gap even better (photo). I placed my level at the top left corner of the unit and found that the cabinet was badly warped upon repair. Also found that the center mullion on the top left corner was badly warped as well causing a gap in the RC door gasket. I contacted Techline and spoke to Scott and advised him of my findings No water leaks observed during service, job completed."
Near Canyon Lake, TX 78133
Richard
Job Details: 10/18/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that sump motor is not working. Replaced sump assembly and dishwasher tested good no leaks detected. In the process of removing the top rack the holder clips broke. Ordering adjusters. ; ordrng 2 WPW10546503 (adjuster)s
Near Austin, TX 78745
Robert
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on job for complaints of noise. Found damper door causing noise. Replaced damper and test operation. No leaks detected at time of service
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/18/2019
WASHER GE GTW680BSJ5WS Arrived onsite for customer complaint of top load washer leaking water on bottom. Tested unit and lifted top. Removed tub ring and found debris clogged inside recirculating pump. Removed debris and tested. Found recirculating pump works as designed and no longer leaks. All water connections were dry at time of service.
Near Austin, TX 78757
Tyler B.
Job Details: 10/18/2019
DRYER WHIRLPOOL WED5000DW1 "Arrived on site for unit not drying, found unit to be missing 120v after breaker was recently replaced. Advised to have electrician come back and double check connections and call back if still issue"
Near Spring Branch, TX 78070
Richard
Job Details: 10/18/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Arrived onsite for the refrigerator freezer having frost build up . Upon inspection found that the freezer door gasket was not sealing properly causing the issue. Took door gasket off and reposition it and gaps are gone and door gasket is sealing good. Complete.
Near Georgetown, TX 78633
Paul
Job Details: 10/18/2019
DISPOSAL WHIRLPOOL INSINKERATOR 187A Arrived onsite for the disposal that’s jammed. I was able to unjam the unit and remove a piece of the customers old countertop that was replaced. I tested the disposal and there were no water leaks present at the time of service.
Near Austin, TX 78749
Robert
Job Details: 10/18/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ Arrived on job for complaints of leaks. Found the tub top back leaking. Ordered tub.; ordrng 1 WPW10681507 (tub-dishwr)
Near Florence, TX 76527
Al
Job Details: 10/18/2019
DRYER WHIRLPOOL WED5000DW2 Arrived to inspect damaged drum.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.Customer satisfied Job complete
Near Austin, TX 78727
Tyler B.
Job Details: 10/18/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for hv replacement. Replaced all high voltage parts and thermistor and tested good, no more errors"
Near Georgetown, TX 78626
David
Job Details: 10/18/2019
RANGE KITCHENAID KSEB900ESS3 Arrived on site to diagnose a range with an F1E1 error present. Error not listed in tech sheet. Cut breaker power for 1 min to power cycle. Retested unit and error still present. Display message was showing internal error. Replaced main control. Retested unit and all is now functioning as designed. Call complete.
Near McGregor, TX 76657
Chase
Job Details: 10/18/2019
COOKTOP JENN-AIR JGCP436WP02
Near San Marcos, TX 78666
Kevin
Job Details: 10/18/2019
OVEN WHIRLPOOL WOS51EC0HS "Arrived on site and inspected oven and found control panel is unresponsive, replaced control panel and recommended to customer that it be connected to Wi-Fi in order to update correctly. If not connected to Wi-Fi control panel ken error out and be unresponsive. Job complete"
Near Round Rock, TX 78681
Paul
Job Details: 10/18/2019
REFRIGERATOR LG LFX21976ST02 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor and charged the unit with 4.96 oz’s of R134A. I updated the main control with the new software. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 10/18/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose a microwave that is making unusual noise. Found debris stuck in blower motor. Removed all debris and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Lou
Job Details: 10/18/2019
MICROWAVE WHIRLPOOL WOC54EC0HS00 "arrived on site to inspect microwave/oven wall unit display not working. Upon further inspection, I attempted to place the unit in diagnostics but it failed. I cycled the power to the unit and then attempted diagnostics again and was able to get into it. The unit showed no error codes and when I pressed on a button, the response was intermittent. I removed and replaced the console and retested. Unit is operating as designed. Job completed."
Near Crawford, TX 76638
Chase
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site customer complaint was Handle was just falling off tightened up the handle open and close the door everything was great
Near Leander, TX 78641
Jonathan
Job Details: 10/18/2019
WASHER MAYTAG MVWB865GW0 "Arrived on site for washer not responding. Inspected unit and found stuck on cycle and would not cancel out or let you change settings. Performed diagnostics mode and checked faults codes. Found fault F2-E1. Attempted to perform encoder test and found multiple keys not responding. Contacted office for authorization to install console (MS), received authorization. Removed failed console and found console was white and needed gray. Removed control/UI from new console and installed on old housing. Performed diagnostics mode and performed encoder test. Ran calibration cycle and automatic test cycle. All tested good, no water leaks detected."
Near Manor, TX 78653
Joseph C.
Job Details: 10/18/2019
RANGE WHIRLPOOL WFC310S0ES3 Arrived on site for “right rear element not coming on” complaint. Inspected unit and found right rear element had shorted infinite switch. Removed and replaced right rear element and infinite switch. Tested unit. Unit is performing as designed.
Near Dripping Springs, TX 78620
Luis
Job Details: 10/18/2019
REFRIGERATOR GE PWE23KSKLSS "Arrived on site for water issues found damaged water line causing small leak,repaired damaged water line,tested water dispenser unit working as designed."
Near Austin, TX 78751
Cliff
Job Details: 10/18/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 arrived on site to perform sealed system repair for refrigerator. Upon inspecting unit found capillary line going to evaporator corroded and leaking
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/18/2019
COOKTOP WHIRLPOOL WFC150M0EB3 Arrived onsite for customer complaint of range not heating properly. Found unit is coil style range. Advised that uL has regulated the way coil ranges operate. All elements work as designed. No other issues found.
Near Bee Cave, TX 78738
Brandon
Job Details: 10/18/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site to replace control previous tech ordered, after replacing I could not test, unit was not hooked up."
Near Liberty Hill, TX 78642
James
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and tested operation. I found new filter not sealing to housing properly and water leaking out. I found o-rings on new filter good. Installed new housing and reinstalled filter. Unit longer leaking from housing. Job complete
Near Austin, TX 78702
Wesley
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onnsite and replaced control. All checks good. Unit is now operating as designed.
Near Austin, TX 78738
Luis
Job Details: 10/18/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for no ice. Icemaker running through a cycle no water to icemaker. Voltage to icemaker,removed tubing jumped power to valve no water exiting valve diagnosed faulty main water valve(brown solenoid). Advising customer of possible increase in price if second valve is needed and if unit needs to be pulled out.; ordrng 1 W11225845 (VALVE) and 1 W11246413 (VALVE)"