"Arrived to inspect no ice. I found the ice maker was stalled and I removed and replaced it. The unit cycled and filed as designed. Operational test good, no leaks observed during service."

"Arrived to inspect moisture in cabinet area. I found excessive gapping at both lower corners of the RC door opening, especially the lower right and I tamped the metal back into place and sealed with mfg approved sealant. I sealed the entire lower chamber and the sides of the upper and tested. The door seal started to work as designed and I could feel slight resistance when opening the unit from the corrected sealing. No leaks observed during service."

"Arrived to inspect shaking and foot issue. I found the front left foot had come loose and was able to be reinstalled. The suspension was allowing excessive bounce when pressed down and it was more pronounced at the front of the basket, likely causing high speed hop when spinning out a large load. I removed and replaced the suspension and centered the basket assembly within the chassis. I recalibrated the unit and tested within manual and automatic service test modes and the unit operated as designed. No leaks observed during service."

"Arrived to inspect noise during spin and failure to spin. I found the bearings had failed and the unit will require bearing replacement. Further testing revealed the log valve assembly had restricted flow at the detergent dispenser cup and will require replacement to prevent future failure codes and inoperability.

Arrived on site to replace previously ordered parts for refrigerator. Found rails were only malfunctioning due to ice buildup and since homeowner thawed unit they are working properly. No repairs needed at this time. No leaks were found at time of service.

Arrived on site to diagnose a refrigerator that is not cooling properly. Found evap fan motor failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

"Arrived onsite to replace ORIGINAL parts ordered, after replacing magnetron and wave cover, unit tested good. Collected original balance on cc."

Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit. Advised customer on findings and venting issue will need to be resolved prior to using unit.

"Arrived onsite for customer complaint of unit not powering on, found failed console, I replaced console, unit tested good.

"Customer is replacing dishwasher, and cancelled appointment."

Arrived on site to diagnose a washer that is not cycling properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and soap usage with a water softener. No further repairs needed and no leaks were found at time of service.

Arrived on site to diagnose an ice machine that is not producing. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

"Arrived onsite for customer complaint of noise issues, found unit needed repair kit. In replaced repair kit, unit tested good.

Arrived on site to replace heating element for dishwasher. Replaced element with updated heater. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a range with an oven not heating. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.

"Arrived onsite for customer complaint of door falling down, found broken link, I replaced link kit, unit tested good.

"Arrived onsite for customer complaint of unit not spinning clothes properly, found failed hub, I replaced hub, unit tested good.

"Arrived onsite for customer complaint of unit not cooling and not dispensing water or ice. Found defrost issues in RC, and failed control. Unit needs main control and RC evaporator cover.

Arrived onsite for damaged drawer slide. Upon arrival inspected unit. Found right side slider failed. Replaced right rail (1). Tested unit and unit is functioning properly. Job complete

Arrived onsite for front center burner not igniting. Upon arrival inspected unit. Found warped burner head and igniter with overexposed tip out of insulation. Replaced burner head and repositioned ignitor back down into ceramic holder. Tested unit and unit is functioning properly. Job complete

Arrived onsite to install previously diagnosed parts. Replaced control and thermal defrost. Customer will monitor unit. Job complete

Arrived onsite for continued issues with UNIT WAS WORKING FOR A FEW DAYS--BUT IT NOW STOPPED WORKING AGAIN--MAKES NOISES LIKE ITS trying to start but its jsut noises. Upon arrival unit starts but then stops tumbling and heating once the unit has ran for a while. Talked with SW for assistance. SW recommended replacement of motor. Contacted claims for AUTHO. AHS is not going to proceed with the repairs and would like for customer to contact them. I have given the customer the contact information. Job complete

Arrived onsite for LEAKING WATER/OIL --ITS LEAKING INSIDE THE UNIT. Upon arrival inspected unit and found water dripping from valve and not oil. Need to replace fill valve. Replaced valve and test unit. Unit operates as designed. No leaks present at this time. Job complete

"Arrived onsite for NO HEAT AT ALL. Upon arrival test unit and unit tumbles,but no heat. Check polarity and got 240 to control. Disassembled the unit and tested all heating components. Thermistor, thermal cutoff, and fuse all are good. Tested element and reads OL. Found fractured element. Need to replace element. Replaced element and test unit. Unit operates as designed. Job complete"

"Arrive on site and inspected dishwasher and found Standing water inside tub. Ran drain pump and it removed water properly. inspected drain hose and found it is sharing connection to garbage disposal with a reverse osmosis system and there is no high drain loop in drain hose. Explained to customer how this is a potentially bad installation and can cause dishwasher to back up , Overflow, and damage floors. Added a high drain loop but still recommend it that reverse osmosis installation be changed, job complete"

Arrived onsite and repaired upper rack assembly and replaced tines. Unit is now operating as designed. Advised customer on repair and removed excess. Rust with shop vac. Tested unit. All checks good. Advised customer on repair. No persisting error codes.

Arrived on site for washer filling after spin cycle. Upon arrival confirmed issue. I then found f7e1 in diagnostics. After further testing I found control not sensing actuator position correctly. Found faulty actuator. Replaced actuator then reassembled and tested unit. Found washer fully functioning as designed and sensing correct position. No leaks present during repairs or testing call complete

"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the middle right FC module not working and the other modules were dim. Per service pointer W11606409 and Special Project Code S84638, I removed and replaced the all 12 modules in the FC and RC sections. Tested the modules and all are operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Per the service pointer W11540964 and Special Project Code S17304, I removed and replaced the element and tested the unit for leaks. Unit is operating as designed. No water leaks observed during service, job completed"

"Arrived on site to inspect ice in the bottom of the FC section. Upon further inspection, I found a slab of ice in the bottom of the freezer section and found ice built up on the drip pan under the evaporator. Using my steamer, I removed the ice from the drip pan and found a screw and what appeared to be a label (piece of paper) in the drain tube area. Removed all debris and blasted the drain tube with my steamer and blasted the drain tube at the back of the unit as well. Cleared the tube and put hot water down the tube from the evaporator side and it is now clear. No water leaks observed during service, job completed."

"Arrived on site to inspect washer tub loose and banging around. Upon further inspection, I found the front right suspension rod was damaged and the tub was sitting on the floor at the front right corner. Also found the tub ring badly damaged/broken.. I removed and replaced the suspension rods and tub ring and tested the is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator ice not dispensing. Upon further inspection, tested the ice dispenser and found the motor humming, but the shaft wasnt rotating. Removed the motor and found it seized from the ice in the ice bin melting and water leaking into the motor and causing it to rust from previous issue when the unit lost power. I replaced the motor and was able to reuse the original shaft. Reassembled the unit and tested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed parts. I was able to remove the screw and washplate and found it was not stripped. I installed the gearcase, cam, and belt. I then put the unit into diagnostics mode and ran a diagnostics cycle. I then manually activated high spin/agitate. I found no abnormal noise, no leaks, and the unit running as designed. Call complete."

Arrived on site to install previously diagnosed parts. Used my shop vac to suck any water left in the drip pan. Leveled unit back on its legs and tested. Unit is operating as designed at this time. No leaks observed during service. Job completed.

Arrived on site to install parts ordered. Installed new main water valve. Tested unit and is now operating as designed. No leaks observed during service. Job completed.

Arrived on site to install previously ordered parts. Installed right door gasket and freezer door gasket. While installing new freezer door gasket I found the door over insulated with foam. I advised CX if door continues to do the same it will need a new freezer door. I continued with repairs and used my eat gun to reform the new gaskets I installed. Advised CX to keep door shut for 6hrs. No leaks observed during service. Job completed.

Arrived onsite to install previously diagnosed parts. Replaced freezer door. Tested all functions of UI including water and ice dispenser. All checks good. Job complete

Arrived on site to install previous diagnose part. I gained access to the pulley assembly and replaced it with new. I reassembled the unit and tested it. I found it working as designed.

Arrived on site to possibly install previous diagnose parts. I gained access to the control and found the keypad ribbon connector broken and the main control shorted at the ribbon connection. I replaced the ribbon and main control. The customer powered the unit back on and I tested it. I found it working as designed. Job complete.

"Arrived on site and inspected dryer and found blower wheel is cracked, attempted to remove or wheel but it will not separate from motor shaft. Will need to bring back lower wheel housing. Blower wheel will need to be broken off and housing will be damaged in the process.; ordrng 1 W10888146 (Blower wheel housing)"

Arrived onsite for not dispensing ice and found a stripped yolk. Ordering yolk and motor to repair. Office to reschedule. ; ordrng 1 W11310391 (Motor) and 1 WP63052-2 (Yoke)

"Arrived onsite and tested unit for noise. Was advised by customer that the noise is a bouncing tub during the spin cycle. Tested empty. Unit is stable and smooth. Tested with small towel load. Unit spins out properly. Advised customer that replacing the shock absorbers may improve tolerance for off balance loads, but it may still be necessary to manually adjust an off Balance load to prevent banging during the spin cycle. Provided quote for shock absorbers, customer will consider before agreeing to repair."

Arrived onsite and found control display dead. Advised customer on wait time for new control. Ordering control to repair. Office to reschedule.; ordrng 1 WP6610456 (Control) and 2 WP8053334 (Drawer glide)s

"Arrived on site and inspected refrigerator and found door gasket is tearing and needs to be replaced

Arrived on site to test unit for console not responding. Recommend replacing console and control. Office to reschedule. ; ordrng 1 DC92-02005A (Control) and 1 DC97-20256A (Console)

Arrived on site to test unit for shorted keypad. Test unit and found bad console. Will order new console; ordrng 1 W11236887 (Console)

Arrived on site to test unit for unit not working. Test unit and found unit miss wired. Black wire mixed with red on L1 and black and red wire together on L2. It should be red to L1 and black to L2 not mixed. Fixed wireds test unit and unit flashing. Test power at L1 and getting 116v L2 getting 115v. When you got to L1 to L2 unit not getting 220. Will need to order control board and module and electrician will also need to check the outlet. Office to reschedule ; ordrng 1 W10808072 (Display) and 1 W10886867 (Module) and 1 2hoursjob (2 hour job)

Arrived on site to test unit for console not taking commands. Test unit and found touchscreen not responding. Turned power off to the unit for 2 minutes turned power back on and console still not responding. Ordering new console office to reschedule ; ordrng 1 W11296171 (Console)

Arrived on site to test unit for not washing properly and not heating. Found error code f7e1(no heat). Found spray arms are extremely clogged preventing from washing properly. Also found element not engaging. Recommend replacing spray arms and heater. Office to reschedule. ; ordrng 1 WPW10491331 (Spray arm) and 1 WPW10498900 (Spray arm)

Arrived onsite for dishwasher leveling issues and UI separating. Upon arrival inspected unit. Found after leveling the dishwasher is not catching the corners of the seal. Did find UI panel bowing at center. Called tech line for assistance SR#7733772140. Tech recommended if affecting the functionality of the unit the UI can be replaced. Ordering UI. Office to reschedule ; ordrng 1 W11302460 (UI panel)

"Arrived on site for a dryer with the sensor dry not working. Upon arrival the customer stated that if they run sensor dry the unit will just run forever, while before it would stop and complete the cycle. I ran the sensor dry with nothing in the unit and found that it would never shut off. I gained access to the sensor and found one of the sensors to ground shorted. I also found the unit had poor airflow and advised the customer on getting the vents cleaned. I am ordering the sensor to replace. Office to reschedule. ; ordrng 1 W10853313 (Sensor)"

Arrived on site for refrigerator parsley call Lisa. Upon arrival confirm this issue and after further inspection found the temps and both departments at 50 and 15 on arrival. Found items in FC frozen over. Inspected previous work and found no signs of die near the evaporator coils or compressor compartment. Around no leaks with pressure and bubble checks. Then found that the unit had signs of a low side leak in the liner of the system causing a partial restriction as well.

Arrived on site for washer making rattling noise. Upon arrival customer showed video of noise during the spin cycle. After further inspection found foreign objects had already passed through and escaped drain system and couldnt replicate noise on sight. Customer also pointed out all sound functions gone when ui was activated or cycle was over. Was able to reschedule customer for 06/06/22 to complete repairs with new ui panel. ; ordrng 1 W11478519 (Ui fascia)

"Arrived on site to inspect refrigerator ice maker with ice clumping. Upon further inspection, I found the ice cubes joined with extra ice and customer advised that they dont have an issue with it, but family had mentioned it. I tested the ice maker and its harvesting properly and water is dispensing for 7 seconds as designed. I advised the customer that I could quote them for the ice maker and they advised that they dont have an issue with the ice, but wanted to make sure there wasnt anything else wrong with it. They advised that they dont have a problem with using the scope to break the ice apart. Customer pointed out that the right RC door gasket was torn as well. I advised that with the gasket torn, the door wont seal properly and they will start to see condensation building up inside the fresh foods section; ordrng 1 W10830162 (Right RC door gasket)"

Arrived on site to replace previously ordered parts for refrigerator. Found unit tripped breaker right after icemaker filled. Also noted rubber interior of water line from wall to refrigerator is braking down and clogging valves. Both valves and icemaker will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11482025 (Valve) and 1 W11483245 (Icemaker)

"Arrived on site for microwave that has multiple issues. The customer advised that the cavity light for the microwave has been out for a while and that the unit user interface has not let up in several months. They did advise that the unit was allowing them to run cycles intermittently even with a dad user interface panel. Since then, theyve had no power to the unit at all and it has not been working. I did confirm the no power issue and attempted to test the unit several times. The unit would not work. Tested the unit on another outlet with an extension cord and still had the same issue. Due to the complaints and ability to use the unit without the inner user interface being lit up, ordering the user interface, and control as well as returning with all parts sent today. Unit will need multiple parts in order to fix this issue and the office will need to contact the extended warranty for authorization for the repair due to multiple parts and potential high cost for repair. Please contact the customer if authorization is given for a return date. I spoke to PR and was advised that we would need a second man on the return trip due to the installation of the unit and absence of a wall mount.

Arrived onsite for refrigerator not dispensing water properly I confirmed that the water was dispensing water slowly I called techline and told Drew of my findings and he adjusted that I checked the water pressure at the wall found that good. Upon further inspection I found that there was a kink in the filter head lines. I replaced the filter head assembly and tested unit and found unit operating as designed. I replaced both doors gasket but the right one was damaged in box I am ordering another one and rescheduled to 06/06/22 Sr#7733776977.; ordrng 1 W10830274 (Door gasket)

Arrived onsite for refrigerator not cooling. Upon in I found no frost pattern. I ran unit in diagnostics mode and checked amp draw at the compressor and found it pulling .6amps and as it continued to run it started pulling.9amps. Ordering 1x sealed system. 2hrs. Office to reschedule ; ordrng 1 Sealedsystem (Sealed system 2hrs)

Arrived onsite for refrigerator not cooling in rc. Upon inspection I found Rc temps at 40* fc temps at 8* upon further inspection I found ice buildup at the back of rc. I tested the rc thermistor and found that it passed. I check the bi-Metal in rc and found that it was corroded I also found the back cover missing I installed new harness and tested unit and found unit operating as designed.ordrng 1 WPW10577369 (COVER-BACK) and 1 D2cWPW10577369 (D2c)

Arrived on site for dryer not heating. Upon arrival confirmed issue and found stable 240 connection throughout all hardware. I then found element coil broken. Replaced element. Also found door seal torn once customer pointed it out and will need office to reschedule once Availability of parts is known.; ordrng 1 W10906683 (Door seal) and 1 Unknown (High heat dryer glue)

Arrived on site for double oven lower oven door glass shattered. Inspected unit and work area. Found unit not mounted to cabinet. Found outer glass broken. Taped glass up to keep from falling. Found outer door and name badge need to complete repair. Found no eta on outer door. Office to schedule return when ETA is available.; ordrng 1 W11354870 (Outer door) and 1 W10518672 (Name badge)

Arrived on site for dryer timer not advancing and now unit will no longer power on. Inspected unit and work area. Measured incoming voltage and found L1 missing. Had cud reset circuit breaker and found it corrected voltage. Tested operation and found timer not advancing. Measured voltage at timer and found correct. Will need to replace timer assembly. Off to schedule return when ETA is available.; ordrng 1 WPW10185982 (Timer)

"Arrived on site for cooling complaint. Per customer unit will cool then defrost and cool again,ran diagnostics good air flow from both compartments,signs of defrosting in freezer and refreezing. Ordering updated control kit. ; ordrng 1 W11533213 (Control)"

"Arrived on site for no cool. Powered unit on compressor attempting to power on then shuts off,installed new starter same issue diagnosed a defective compressor. Ordering compressor and lockring tools. ; ordrng 1 w10843121 (Drier) and 1 W11504445 (Drier coupler) and 1 W11504449 (Drier coupler) and 1 W11370574 (Compressor) and 1 W11504415 (Compressor coupler) and 1 W11504431 (Compressor coupler) and 1 W11506619 (Compressor coupler) and 1 W11506635 (Access valve) and 1 R600 (R600) and 1 Lockringkit (Lockring kit) and 1 3hrs (3 hrs)"

"Arrived on site for washer not completing cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill and F5-E1 lid switch. Attempted to preform test mode and was getting CL for close lid when lid was closed. Will need to replace lid switch and continue to test, may need inlet valve. Schedule return for Friday the 3rd. May need authorization to repair. ; ordrng 1 W10404050 (Lid switch) and 1 W11158805 (Inlet valve) and 1 AUTHneeded"

"Arrived on site to test unit for not Cooling, tested unit found evaporator frozen over, put unit into diagnostics, bi-metal is closed, activated heater in long defrost, heater is heating and has a good resistance on it, spoke to office, was advised to replaced UI, also recommend replacing control, ordering part, office to reschedule ; ordrng 1 W11567495 (Control board)"

"Arrived onsite for CONVECTION FAN STOPPED WORKING. Upon arrival customer has removed fan cover ahead of time and mentioned that fan operates when spin manually,but makes noise. Customer stated that the noise has sense went away but would like for us to go ahead and replace.; ordrng 1 WB26K10004 (Motor)"

"Arrived on site for washer not unlocking door. Upon arrival confirmed issue and found f38 (air trap clog) in diagnostics. Found no clogs in air trap and after further testing I found drain motor had failing internal bearings not pumping water out well enough. Was able to reschedule customer er for 06/07/22 to complete repairs with new drain motor, call complete ; ordrng 1 137240800 (Drain motor)"

Arrived on site for dryer continuously tumbling after being stopped. Upon arrival confirmed issue and found motor was off when door was open but blower wheel came detached from motor and was still spinning once unit was off. Replaced blower wheel and reassembled and tested dryer. Found noise completely gone and working as designed. Call complete ; ordrng 1 WP697772 (Blower wheel (Tg stock) dont order)

Arrived onsite for refrigerator with icemaker that is not producing upon inspection I found Ice box temps at 12* fc at 6* upon further inspection I found all Functions of icemaker works in diagnostics. I called techline and spoke with Leon about my findings and he Just to replace the UI and power cycled unit after replace the ui on return. Office to reschedule. sr# 7733767555.; ordrng 1 W11578046 (Ui)

Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor and fans off. I found the rc and fc at room temperature. I gained access to the compressor and power cycled the unit. I found the compressor not coming out of start up. I put in a test start device and found the same. I am ordering a sealed system repair. Service management will order necessary parts. The office will reschedule when we have eta on the parts. ; O-emld tckt

"Arrived on site for a refrigerator not getting any water. Upon arrival the customer stated they tried changing the filter but found it still not working. I tested the unit and found the valve would energize, but no water dispensed. I gained access to the reservoir and found it empty. I gained access to the back of the unit and verified there was water at the wall. This indicates a faulty inlet valve. I am ordering the valve and the office will reschedule. ; ordrng 1 AJU34125555 (Inlet Valve)"

Arrived on site for microwave display not working. I I inspected the unit and work area. I found the display LEDs not working. I am ordering the console. Reschedule for Friday 6/3/22.; ordrng 1 W11197501 (Console)

Arrived onsite for range cooktop flames to high. Upon arrival inspected unit. Found flame length would not change when valve was changed from low to high. Adjusted valve individually. Tested unit and unit is functioning properly. Flame is now reduced when on low settings. Job complete

"Arrived on site. Replaced the evaporator,drier and compressor, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

"Arrived on site for refrigerator, inspected unit and work area. Found icemaker chute full to the top with ice I removed ice and tested unit is operating as designed. No leaks observed during service, job completed."

Arrived onsite to install previously diagnosed pats. Upon arrival I installed new console and control. I tested unit and found unit operating as designed. No leaks. Job complete.

"Arrived on site for LG refrigerator, inspected unit and work area. At arrival CX explained that unit stop dispensing ice and water. I inspected unit and resented all filter lights and found the user interface locked. I removed the locked setting from the UI and unit is now operating as designed. No leaks observed during service. Job completed."

"Arrived on site and replaced motor, harness, control board and shield. Washer will now spin without giving error code and will also complete a diagnostic cycle. No further repair is required at this time, job complete"

"arrived on site for washer, inspected unit and work area. I entered in diagnostics and found error code F7E6 stored. I then tilted unit backwards and removed belt cover and found the actuator out of place. I removed it and installed it correctly. I then ran a diagnostics cycle and unit is operating as designed. No water leaks observed during service. Job completed."

"Arrived on site and inspected refrigerator and found it is working properly, homeowner says freezer door was left open overnight, refrigerator was beeping for several hours likely due to either over temperature alarm, or frost behind freezer door switch not allowing it to read as door is closed. After a day refrigerator corrected itself and is now working properly, job complete"

"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the grid cutter and tested. Operational test good, no leaks observed during service."

"Arrived to inspect water from ice bin area. I found the doors incorrectly aligned and the cabinet was not squared. I corrected the cabinet and door misalignment and found the ice maker housing was not fully pressed back during manufacturing, causing the ice bin to facia gasket to bind and fold on the inner corner. I corrected the ice maker housing issue and flipped the gasket 180* and verified the folding was corrected. Single evaporator unit, is not affected by the drain tube issue. No leaks observed during service."

Arrived onsite for refrigerator not cooling. Upon arrival I found the refrigerator run and cooling 7*fc 37*after the doors where opened. I inspected the evap and found no ice buildup. I checked the controls by putting it in diag mode and found nothing out of the ordinary. I leaved refrigerator and cleaned the condenser off before leaving.

Arrived onsite for a range oven that is not heating properly. Upon inspection I found that the spark ignitors are working and the flames on both back and broil burners are good. I did find out that the cx uses a sheet of oven paper to keep the bottom of the oven clean. These was covering the vent at the bottom of the unit keep the heating from Circulating through the oven properly in back. I removed it and temp tested oven and found the temp within specs. Job complete.

Arrived on site to replace control board and console. Replaced both. Test unit and unit test good job complete.

Arrived on site for washer vibrating badly while spinning . Ran spin test and unit was getting out of balance . No oil on gearcase . Found spanner nut loose causing basket to pitch . Tightened down nut . Re ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

"Arrived on site ,replaced hose on valve . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site , replaced sump and motor as well as filter screens . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

Arrived on site for freezer making loud noise. Upon arrival confirmed issue and sound and after further inspection found cause was due to high side line from compressor rubbing against chassis frame leading to vibrational noise. Repositioned line and found noise no longer occurring. Call complete

"Arrived on site for an oven range that is smoking. Inspected unit and work area. The customer advised that they have already pulled the thing apart and they could not find where any of the burning was coming from. I did disassemble the unit anyway and did confirm that there was no burnt wires, controls, or any grounding of any kind or inside the unit.The customer then complained about her one of her burners not turning off. I did test all four burners and it find them cycling as designed. The unit is working as designed. Call complete."

Arrived on site for dishwasher not shutting off and water in tub. Upon arrival confirmed issue. Found unit in a dishwasher form of flood motor not allowing unit to reset due to tub being full of water. I then found drain line clogged and not allowing unit to drain. Removed clog and repositioned drain line to prevent back filling. Found dishwasher could fully cycle as designed with no failures. Or leaks. Call complete

Arrived on site for a dishwasher that is making a popping sound whenever the door is closed. Inspected unit area. Confirmed the customers complaint and found that the bottom tote leave have not been installed properly. Next the installation and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for an oven that is not boiling. Inspected unit and work area. Ran unit through diagnostics and tested the broiling feature. Found the unit kick on as designed. I asked the customer how they were broiling and the customer advised they leave the door open. I did indicate to the customer that leaving the door open will basically shut the power to the elements off and that they need to do that with the door closed. Showed customer the functions of her unit including how to calibrate it in case if needed. The unit is working as designed. Call complete.

Arrived on site for range not allowing oven to work or RR burner turning on correctly. After further inspection I found both back inf. Switch sparking wildly internally within switchs as well as bake element broken. Found no other major failures with control or power supply. I reassembled and tested oven with new element. Found oven working as designed call complete

"Arrived on site for dryer taking to long to dry. Upon arrival confirmed issue. After further testing I found element grounding out when heated for to long. Also found tstat ohming of out of range and failing, replaced both element and stat and found venting through home completely clear. Retested u it and found temps flucate as designed. Call complete"

Arrived onsite for washer in RV not spinning in normal wash. Upon inspection I found that the unit seemed to have been stuck in no spin. I put unit in diagnostics mode and ran a cycle and found unit operating as designed. I ran unit in normal cycle and found that the unit will now wash and spin now. No leaks found job complete.

"Arrived on site to test unit for FC evap frosting over. Found heater engaging and connections were good. Evap thermistor in range. Evap motor engaging properly. Gaskets sealing properly and no air leaks. Damper opening and closing properly. RC thermistor in range. Replaced control and evap thermistor. Tested unit, unit working good. No leaks detected. Job complete."

"Arrived on site for a washing machine that is flashing an F9 E1 (slow drain) error code. Inspected unit and work area. Ran the unit through diagnostics and found an F7 E4 (basket re-engagement failure), F9 E1 (long drain), and F0 E7 (clothes detected in clean washer cycle) error codes. I attempted to run drain pump and could not hear it start. Check resistance with the drain pump and found that it had shorted out causing a main control failure. Replaced both drain pump and main control and tested the unit. The unit began to work and operate as designed. Call complete."

Arrived on site to test unit for right RC door gasket damage. Customer stated he has extended warranty on unit. Verified with claims and advised customer to contact extended warranty for dispatch. No service provided. No fee collected. Job complete.