Service History 628 - Appliance Express

Near Georgetown, TX 78626

Kayman

Job Details: 03/11/2021

RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite for range that will spark while not in use. Upon arrival I confirmed the complaint. I replaced the module and the unit now works as designed with no gas leaks detected during time of service and no sparking while in idle. I also found the right side burner knob had broken and was missing. Job complete.

Near San Marcos, TX 78666

Richard

Job Details: 03/11/2021

WASHER MAYTAG MVWC465HW2 "Arrived onsite for the washer not spinning. During testing found that there was an error F7E6 for motor fault. Inspected underneath the washer and took the cover off and found that the actuator was not hooked up . Replaced actuator and tested. All functions tested ok but the motor is noisy and I also found that the spin basket is wobbly as well. Will need to replace motor, spin basket, gear case. Ordering parts and office to schedule ; ordrng 1 W11172199 (Spin basket)"

Near Del Valle, TX 78617

Jacob

Job Details: 03/11/2021

RANGE WHIRLPOOL WFC310S0ES4 Arrived onsite for unit having cooktop light stuck on. Replaced 2 of the switches. Tested unit. Cooktop light did not come back on. No issues at this time. Job complete

Near Temple, TX 76504

Tyler

Job Details: 03/11/2021

RANGE MAYTAG MER5770AAW Arrived on site for range needing previously diagnosed infinite switchs as well as 3 burners. After installing needed parts I was able to retest after reassembly and found entire cooktop portion of range functioning as designed call complete

Near Austin, TX 78734

David Z

Job Details: 03/11/2021

DRYER WHIRLPOOL WED8500DC4 Arrived on site to diagnose dryer making noise. Ran unit and confirmed noise coming from blower. Removed front panel and blower wheel was loose. Threaded and tightened blower wheel to motor and retested. Unit is now silent and working as designed.Call complete.

Near Andice, TX 78628

David S

Job Details: 03/11/2021

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for door handle falling down. I inspected the unit and work area. I found th door handle stripped. I replaced the door handle and used loktite on the bolts. Job complete.

Near Austin, TX 78725

Matthew

Job Details: 03/11/2021

MICROWAVE AMANA AMV2307PFB4 Arrived onsite to replace previously diagnosed parts. Replaced cavity thermostat. Tested unit heating water and unit is functioning properly. Job complete

Near Georgetown, TX 78626

Kayman

Job Details: 03/11/2021

DRYER MAYTAG MDE6200AYW Arrived onsite for dryer with existing scratching noise. Upon inspection I found the idler wheel bearing getting rusty and hard to spin. I replaced the idler bearing and re assembled the unit. The unit is still making a scratching noise but I cant pin point its source. As ; ordrng 1 WP6-3705180 (Idler shaft)

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/11/2021

WASHER LG WM3470HVA "Arrived on site to install previous diagnosed part. Removed failed valve and installed new. Connected new hoses to unit that customer had on hand. Performed diagnostics mode and observed for water leaks and inlet valve operation. All tested good, no water leaks detected."

Near Round Rock, TX 78665

Jimmy J.

Job Details: 03/11/2021

WASHER GE GTW465ASN0WW Arrived on site for COMPLAINTNOTE:WASHER WILL NOT STOP FILLING WITH WATER. SHE HAS TO TURN HER WATER OFF. Found hose leaking from valve threads when I turned on the water. Disconnected the hoses and removed UI to inspect valve. Found a hairline crack in the cold side of valve. Removed valve and installed new valve. Ran through diagnostics and no error codes came on. Washer running as designed. No leaks detected. Job completed.

Near Austin, TX 78759

Justin

Job Details: 03/11/2021

RANGE JENN-AIR JDRP548HL00 Arrived on site for a range making loud noise. Upon further inspection I found the cooling fan making a loud rattle noise. I cannot get the range out on my own to inspect the fan. I am requesting a two man on the job. I am ordering the cooling fan just in case. Office to reschedule.; ordrng 1 W11248652 (Blower) and 1 TwoMan (Two Man)

Near Round Rock, TX 78681

David S

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site to install a new door. Whirlpool shipped the door directly to the customer. I replaced the door. I tested the door. The unit is working as designed. Job complete.

Near Round Rock, TX 78681

Jimmy J.

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived on site to install previously diagnosed part. Removed hinge and installed new hinge. Door has a slight improvement based on the customers inspection. The cam is allowing the door to stay open in one spot on the cam as designed. Once the door gets past the halfway point on the cam it swings open as designed. Unfortunately the customers pantry door is in the path of the door as it swings open causing is to hit the door knob. Explained to customer the door is opening and closing on the cam as it is designed to do. Unfortunately, no further repairs can be done to make the door/cam not swing as it is doing. Job completed."

Near Liberty Hill, TX 78642

Cliff

Job Details: 03/11/2021

WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washer with a broken valve. Found cold water inlet broken and replaced it. All is working properly at this time.

Near Hutto, TX 78634

Andy

Job Details: 03/11/2021

RANGE WHIRLPOOL WEG745H0FS0

Near Uhland, TX 78640

Richard

Job Details: 03/11/2021

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not working. During testing found that that the start button was not working. Took panel off and inspected the push button control and found that it was not aligned correctly. Adjusted the control panel and put back together. Dishwasher tested good and no leaks detected complete

Near Hutto, TX 78634

Andy

Job Details: 03/11/2021

DISHWASHER MAYTAG MDB8969SDM2 Arrived on site to install previously diagnosed sump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near The Hills, TX 78738

Robert

Job Details: 03/11/2021

DISHWASHER KITCHENAID KDTM704ESS0 Arrived on job to replace bottle wash and nozzle. After replacement test operation. No leaks detected at time of service

Near Lampasas, TX 76550

Job Details: 03/11/2021

REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on site to install previously ordered part.R&R the Panel UI.Unit tested as designed.Job complete

Near Austin, TX 78752

Matthew

Job Details: 03/11/2021

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for washer leaking from the rear. Upon inspection found failed drain hose. Need to order and replace. Office to reschedule. .; ordrng 1 W11392677 (DRAIN HOSE )

Near Andice, TX 78628

Jonathan S

Job Details: 03/11/2021

MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to install previous diagnose parts. Removed felt wire harness and install new . Assembled unit and tested operation. All tested good.

Near Austin, TX 78756

Matthew

Job Details: 03/11/2021

DISHWASHER JENN-AIR JDB2150AWP Arrived onsite for dishwasher not washing. Upon inspection found the dishwasher was getting water but the wash motor would not energize. Customer had plumbing issues that may have lead to motor failure. Pump was ROW. Need pump and ordering inlet valve just in case.

Near Kyle, TX 78640

Richard

Job Details: 03/11/2021

WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer console not working properly. During testing found that error codes F5E4 for lid lock. F2E1 for UI stuck key. Tried to activate the lid lock through diagnostics and it did not work correctly. When I took the washer out of diagnostics tried to start a quick cycle and the console would not allow me to select a different cycle it was stuck on normal. Will need to replace console and lid switch.

Near Leander, TX 78641

Tommy

Job Details: 03/11/2021

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for previously diagnosed parts. Upon arrival found unit only required ice door. As freezer was operating as designed motor evap was not required. Turned ice maker back on. Job Completed

Near Austin, TX 78723

Matthew

Job Details: 03/11/2021

RANGE JENN-AIR JDRP536HL00 Arrived onsite for oven door not closing properly. Upon inspection found right side hinge partially failed. Replaced both right and left side hinges. Tested unit and unit is functioning properly. Job complete

Near Austin, TX 78701

Jacob

Job Details: 03/11/2021

ICE MACHINE KITCHENAID KUIC18NNTS1 Arrived onsite for unit making noise even after the unit has made ice. Upon investigation. Found that the wires had corroded from the main harness. Looked up part for the main harness. Job complete.

Near Austin, TX 78746

Kevin

Job Details: 03/11/2021

MICROWAVE KITCHENAID KOCE500ESS11 "Arrived on site and inspected magnetron and found it checks good, replaced inverter and it is still not heating and now gives an F1E5 error instead of F6E8. Replaced magnetron and this did not change experience. Spoke with techline and they recommended redoing all components at once. 7730216798; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter) and 1 W11157180 (Harness)"

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/11/2021

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher friction pad broken off again. Inspected unit and work area. Found both friction pads broken off. Customer had brought 2 friction pads and let us use 1 for repair. Gained access to door hinges and installed new friction pads. Tested door operation. All tested good, no water leaks detected. Spoke with customer on door operation and to leave cracked when not in use. Also shown customer how silverware tray can sit on front of dish rack. All tested good, no water leaks detected."

Near Cedar Park, TX 78613

Justin

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL WRX986SIHZ02 Arrived on site for refrigerator with door no closing properly. I tested it and found the mullion hitting the right door when you open the right door first and then try closing the doors. I found the unit unleveled and leveled unit. I tested it again and the mullion was still hitting the right door when closing. The operation was fine if you open the left door first. It only occurs if you open the right door first. I found the mullion not snapping back very well and getting stuck. I called techline and spoke with Chris and received SR# 7730218889. He walked me through taking mullion off and I found the wire on the mullion stuck between the liner and causing the mullion to lean out. I adjusted the wire and reinstalled the mullion. The door is now working as designed. Call complete.

Near Lakeway, TX 78734

Robert

Job Details: 03/11/2021

DISHWASHER KITCHENAID KDPM604KPS0 Arrived on job to replace drain motor. Dishwasher not accessible. Customer will make it accessible. Talked with customer about dishwasher and consulted with PR. We will also replace harness. ; ordrng 1 KDPM604KPS0 (HARNESS ) and 1 W11084867 (HARNESS )

Near Temple, TX 76502

Jonathan M

Job Details: 03/11/2021

REFRIGERATOR GE GSS25QSWASS "Arrived on site for a refrigerator thats not making ice. Inspected unit and work area. Removed icemaker cover and found the icemaker blinking indicating either a power failure, or issue with the icemaker itself. Reset the unit icemaker and the unit started to spin. The icemaker only turned a third of the way around and stopped indicating that it either did not finish the prior cycle or a motor failure. I went ahead and replace the icemaker however, due to the temperature is in the freezer section and the type of icemaker it is, was unable to jump the unit again to watch the unit Phil. Advise the customer to wait at least 24 hours for ice. Call complete."

Near Austin, TX 78741

Kevin

Job Details: 03/11/2021

DRYER FRIGIDAIRE AGQ6700FS2

Near , TX 78636

Brandon

Job Details: 03/11/2021

DRYER MAYTAG MEDX655DW1 "Arrived on site to replace fuse and heating element, after replacing, unit tested good.

Near Cedar Park, TX 78613

Tommy

Job Details: 03/11/2021

DISHWASHER MAYTAG MDB8959SKZ0 "Arrived onsite for previously diagnosed parts. Upon arrival replaced drain and tested, unit is operating as designed. Job Completed."

Near Lago Vista, TX 78645

Lou

Job Details: 03/11/2021

WASHER WHIRLPOOL CET9000GQ2 "Arrived on site to inspect washer error codes. Upon further inspection, placed unit in diagnostics showing error code F27. Attempted to clear the code, but unit failed and drain pump continuously operated. I found the hot water turned off at the wall and turned it back on. Attempted diagnostics again and it failed. I disconnected the cold water hose and put water into the unit due to the door being locked and unit has a large amount of suds. Once I had the suds cleared from the unit, I blew through the sensor tube and it was clear. Removed and replaced the water level sensor and retested and unit is operating as designed. No water leaks observed during service, job completed."

Near Austin, TX 78745

Luis

Job Details: 03/11/2021

REFRIGERATOR KITCHENAID 106.5178341 "Arrived on site for a defective filter housing,replaced filter housing,tested housing operation good.

Near Austin, TX 78731

Kevin

Job Details: 03/11/2021

WASHER WHIRLPOOL WTW7040DW0 "Arrived on site and inspected washer and found saved error codes for lid latch failure, set washer into a diagnostic cycle found lid latch will not engage. A new one will be needed to complete repair. ; O-emld tckt"

Near Austin, TX 78745

Luis

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL WRFA35SWHZ00 Arrived on site for no ice. Found gears in motor defective replaced icemaker assembly icemaker ran through a cycle and filled with water.

Near Austin, TX 78749

Luis

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL WRS325FNAM01 "Arrived on site for defective leds,replaced fresh food and freezer led powered unit on all leds working as designed.

Near Austin, TX 78724

Matthew

Job Details: 03/11/2021

WASHER WHIRLPOOL NTW4516FW3 Arrived onsite for washer stuck in drain mode. Upon inspection found washer was siphoning and would not allow customer to start a cycle. Corrected drain hose in standpipe. Ran auto test diagnostics and all passed. Allowed customer to start a normal load and unit was performing as designed.

Near Bastrop, TX 78602

Andy

Job Details: 03/11/2021

OVEN WHIRLPOOL WFG550S0HZ1

Near Austin, TX 78749

Richard

Job Details: 03/11/2021

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for the refrigerator not cooling. Replaced evaporator fan, cover, drip pan. All functions tested good complete.

Near Leander, TX 78641

Tommy

Job Details: 03/11/2021

MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived onsite for unit not starting upon arrival found unit started but was a no heat. Ordering a cap diode and Mag. ; ordrng 1 W10754299 (Mag) and 1 W11224803 (Thermostat) and 1 W11256462 (Diode) and 1 W10850446 (Cap)

Near Austin, TX 78705

Jacob

Job Details: 03/11/2021

OVEN JENN-AIR JJW2430DP01 Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete

Near Austin, TX 78733

David Z

Job Details: 03/11/2021

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site to install new frame and support to resolve collapsed frame. Replaced frame only, support came with frame. Retested and verified all is working as designed. Also installed evap shims in RC evap due to slightly bowed drain pan. All is now working as designed. Call complete."

Near The Hills, TX 78738

Leonardo

Job Details: 03/11/2021

RANGE JENN-AIR JIS1450DP2 Arrived on site to test unit for unit falling. Test unit and found bad hinges. Ordering new hinges office to reschedule. . ; ordrng 2 W11226493 (Hinges)s

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL WRF757SDHZ02 "Arrived on site for refrigerator having water collecting at bottom of ice container. Inspected unit and work area. Found fault due to ice maker overfilling. Found unit connected to a reverse osmosis. Traced water to osmosis, turned water pressure down to osmosis. Lowered leveling feet. Performed diagnostics mode and ran ice maker harvest cycle and fill. All tested good, no water leaks detected. Spoken with customer on service performed and user care guide."

Near Leander, TX 78641

Tommy

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL WRT549SZDB00 Arrived onsite for ice maker not making ice. Upon arrival found unit was operating as designed unit had been switched recently. Found arm wasnt reset and unit plug was not connected securely. Connected and tested unit receiving water and rotating as well as cooling correctly. Job Completed.

Near Austin, TX 78734

Robert

Job Details: 03/11/2021

MICROWAVE GE JVM1650SB004 Arrived on job for complaints of fan and lights not working. Found the interior lights working but the underneath are not as well the vent fan not working. Both power through the control . Will need to replace control to complete ; ordrng 1 WB27X10382 (pcb assy)

Near Salado, TX 76571

Wesley

Job Details: 03/11/2021

WASHER MAYTAG MVW6200KW0 "Arrived onsite and did further testing. Sounded like a belt squeak only, eliminated squeaking with belt adjustment and replacement of actuator. All checks good. Unit is now operating as designed."

Near Austin, TX 78732

David Z

Job Details: 03/11/2021

DRYER WHIRLPOOL WGD9620HC0 "Arrived on site to diagnose dryer making noise when running. Ran unit and found loud thunderous noise when unit is in motion. Removed front panel and lint screen duct and insulated the blower housing, where it contacts floor plate. Retested unit and found noise has significantly diminished. Braced vent piping and could not reduce noise further. Unit is now working as designed. Call complete."

Near Austin, TX 78738

Luis

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL KRSF705HPS01 "Arrived on site for no water or ice. Diagnosed frozen water tank,found gap between fan scroll and air tower causing cold air to seep out and freeze water tank,repaired gap,defrosted water tank."

Near Liberty Hill, TX 78642

Cliff

Job Details: 03/11/2021

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to replace ui for oven combo. Replaced ui and tested unit. Found all is functioning properly at this time.

Near Waco, TX 76710

Jonathan M

Job Details: 03/11/2021

MICROWAVE MAYTAG MMV5156AAW Arrived on site for a microwave that wont hear. Inspected unit and work area. Tested unit and found unit seemingly trying to heat but not heating at all. Remove top cover and tested resistance to the magnetron and found proper resistance. Found the magnetron warm to touch. Replace capacitor and diode and tested unit. Unit still would not heat. Tested voltage going to the transformer and found proper voltage. Ordering high-voltage control and magnetron just in case. Office will need to contact extend the warranty for authorization and contact the customer if if and when parts of made available.; ordrng 1 WP53001044 (magnetron) and 1 WPW10275736 (transformr)

Near Austin, TX 78738

Brandon

Job Details: 03/11/2021

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to replace heating element, after replacing, unit tested good.

Near Georgetown, TX 78626

Kayman

Job Details: 03/11/2021

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite to install previously diagnosed parts. I installed the heater element and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

Near Johnson City, TX 78636

Brandon

Job Details: 03/11/2021

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of unit not having any lights, and no ice, found unit was not registering any of the door switches, I replaced main control, power supply control, led control, and UI control. Found a short in the wire harness on cavity of unit, called techline SR# 7730219971"

Near Killeen, TX 76542

Job Details: 03/11/2021

RANGE GE JB650ST1SS "Arrived on site for front left burner issues.Found the infinite switch was causing the indicator light issues.The element was lit, but wasnt cycling properly causing the malfunction.Ordering the front left WB24T10153 infinite switch.Office to schedule return services.Needs more work.Will return with all previously ordered parts ; ordrng 1 WB24T10153 (Front LEFT INFINITE SWITCH)"

Near Round Rock, TX 78665

Jimmy J.

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The ice maker is not working ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY. Removed ice maker and installed new ice maker. Last visit the ice box fan was blowing but the air flow was not as strong as I preferred. Removed ice box fan and installed new ice box fan. Informed customer to dump any ice the ice maker produces tonight tomorrow morning. Heard water fill the ice tray mold. No leaks detected. Job completed."

Near Seguin, TX 78155

Noah D

Job Details: 03/11/2021

RANGE GE JSP42DN3BB "Arrived on site to inspect oven for error codes during operation, upon inspection found the f2 and F3 error codes for a shorted sensor, replaced both and tested. No problems found. Complete"

Near Austin, TX 78738

Robert

Job Details: 03/11/2021

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on job for complaints of not turning on. Found the panel not responding to touch. Replaced panel and test.

Near Harker Heights, TX 76548

Wesley

Job Details: 03/11/2021

WASHER GE GHWN8355D0MC "Arrived onsite for leaking in tub while on standby. Also rattling loudly in an off balance spin pattern even when the basket is empty. Will need suspension rods and valve, as well as replacement for warped spin basket and gearcase. Will need soft close counter balance for the lid. As well as clamp kit and clamp tool. Autho required. Double job count requested. ; ordrng 1 WH45X10125 (Spin basket) and 1 WH38X21094 (Gearcase) and 1 Wh49X20000 (Clamp kit) and 1 WH01X20168 (Soft close counter balance) and 1 Wx05x10025 (Clamp pliers)"

Near Belton, TX 76513

Wesley

Job Details: 03/11/2021

WASHER WHIRLPOOL WTW7040DW0 "Arrived onsite and found leak coming from valve housing. Ordering valve to repair, advised cueromer on findings. All else checks good. ; ordrng 1 W10632533 (Valve housing assembly)"

Near Round Rock, TX 78664

Jimmy J.

Job Details: 03/11/2021

DRYER WHIRLPOOL WGD4850HW0 "Arrived on site for The dryer is not working. Ran temps and dryer was on,y heating to room temp. Tested voltage at the wall and got 120. Tested continuity on thermal fuse and thermostats. All good. Took OHM readings at the valve coil and readings were off. Removed valve coil and installed new valve coil. Ran dryer and it is heating as designed. Also removed a large amount of lint from the lint tower. Informed customer to consistently remove any lint in lint catcher after every load is completed. No further repairs needed. Job completed."

Near Kempner, TX 76539

Job Details: 03/11/2021

RANGE WHIRLPOOL WFE525S0JZ0 Arrived on site to install previously ordered main control.R&R it and unit began operating properly.Customer witnessed the repair.Customer satisfied Job complete

Near New Braunfels, TX 78132

Andrew

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Arrived on site to test unit for filter head leaking. Replaced filter head, tested unit, unit works good. No leaks detected. Job complete."

Near Waco, TX 76708

Jonathan M

Job Details: 03/11/2021

REFRIGERATOR GE TFX30PRYAWW Arrived on site for a refrigerator thats not cooling properly. Inspected unit and work area. Removed evaporator cover and found only two lines across the evaporator frosted indicating a leak or restriction. Ordering sealed system components including evaporator and office will need to contact extended warranty for authorization. office will need to have extended warranty find the correct components and contact customer if authorization is given and parts are made available.; ordrng 1 W10913906 (coupler) and 1 WR85X306 (ref evaporator asm) and 1 WR87X10226 (ref comp kit)

Near Waco, TX 76708

Jonathan M

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for fridge raider thats making a rattling sound. Inspected unit and work area. Customer advised that shes getting two different rattles. One is happening when she opens the door to her refrigerator section. The other is well compressor runs. Tested air damper control and found the diffuser making it louder than normal sound. Replace the diffuser and added some sound pads to the compressor. Tested unit and unit is now working as designed. Call complete.

Near Temple, TX 76501

Jonathan M

Job Details: 03/11/2021

DRYER MAYTAG MGDX655DW2 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed front panel and replaced igniter. Tested resistance through the coil valve and found proper resistance. Reassembled unit and tested unit. Unit again tumbling and heating as designed. Call complete.

Near Temple, TX 76502

Tyler

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL WRS970CIHZ00 Arrived on site for refrigerator needing previously diagnosed main control. After installing needed part i reassemble unit then ran test 44&45 and insured ice maker was fully harvesting and filling as designed. Call complete

Near Temple, TX 76501

Tyler

Job Details: 03/11/2021

WASHER WHIRLPOOL WTW5105HW0 Arrived on site for washer giving if7e1 error code and needing a previously diagnosed main control and possibly other parts of parts. Upon arrival I know I was able to verify the F7e1error was still continuing and although the shifter was functioning as designed I was finding that the unit was still giving an error F7e1 after the main control is put in after further diagnosis I found the shifter although being activated was not allowing the tachometer built into it to relay back to the main control that it was functioning as designed I ended up replacing the actuator is well and reassembled and tested the unit and found a f7e1error no longer appeared and unit was fully completing cycles as designed with no leaks before during or after repair complete

Near Harker Heights, TX 76548

Tyler

Job Details: 03/11/2021

REFRIGERATOR ELECTROLUX E23CS78EPS0 "Arrived on site for refrigerator not cooling. Upon arrival I went over previously diagnosed parts but found sealed system was functioning as designed. Upon further inspection I found evap coil was frosting up evenly. I did check the defrost heater, bimetal, and control since customer had previously defrosted fridge before arrival. I found the bimetal was rusted out and the heater had lost all continuity. I ended up replacing the main control, bi metal thermostat and defrost heater. Found unit was fully funct as designed. Gav3 customer 24 hr cooling instructions. Call complete"

Near Killeen, TX 76549

Job Details: 03/11/2021

DRYER WHIRLPOOL WED5600SQ0 "Arrived on site and inspected dryer not heating and turning off.Found the timer and element were defective.R&R, reassembled and unit now works properly to customers satisfaction.Customer to have ventilation system cleaned.Job complete"

Near Temple, TX 76502

Jonathan M

Job Details: 03/11/2021

WASHER WHIRLPOOL WTW5000DW3 Arrived on site for a washing machine thats not filling. Inspected unit and work area. Placed in and service diagnostics and confirmed that the unit was not cooling in cold water. Replaced water valve and tested unit. Shana began to work as designed. Call complete.

Near Killeen, TX 76549

Job Details: 03/11/2021

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site with TG to install previously ordered part.R&R the tub, reassembled and unit tested as designed without any leaks.Customer satisfied.Job complete."

Near Waco, TX 76708

Jonathan M

Job Details: 03/11/2021

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for a dishwasher thats not washing dishes. Inspected unit and wash area. Placed unit in service diagnostics and found an F4 E3 (wash motor not running) error code. Ran the unit through an auto test and found the recirculation pump not running. Replace the sump and motor and tested unit. Unit is not working as designed. Call complete.

Near Georgetown, TX 78626

Kayman

Job Details: 03/11/2021

RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite for range showing error codes. Upon inspection I found F6E1 stored in the unit for oven over temp. The techsheet advised me to inspect P3 on the control board. I found the P3 connector not clipped on and half way seated on the control. I secured the connector and tested the oven sensor. The sensor was within range. The customer explained that they havent had any error codes pop up since the initial complaint. They have also been able to cook food normally. I advised them to keep an eye on the unit and let us know if any issues arise. I tested the ovens preheat and it is working as designed at this time. Job compete.

Near Killeen, TX 76542

Paul

Job Details: 03/11/2021

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for a refrigerator to replace a failed new compressor. I replaced the compressor and drier. I installed a low side service tap on the compressor. I pulled a 30 psi vacuum and the vacuum held. I charged the system with the factory spec 6 ozs of R134A. I ran service test 4 and tested the unit. I had good pressures and good refrigerant flow. The unit is working as designed. Call complete.

Near Waco, TX 76708

Jonathan M

Job Details: 03/11/2021

WASHER AMANA NTW4516FW3 Arrived on site for a washer that is leaking out of the back. Inspected unit and work area. Found water leaking from where the solenoid meets the rest of the water valve indicating a faulty valve. Replaced water valve and tested unit. Unit is now working as designed. Call complete.

Near New Braunfels, TX 78132

Noah D

Job Details: 03/11/2021

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher for not operating, upon inspection found the pump not responding to diagnostics mode. Ordering pump. Office to reschedule ; ordrng 1 W10917114 (PUMP )"

Near Killeen, TX 76549

Job Details: 03/11/2021

WASHER ROPER RTW4640YQ1 Arrived on site and inspected washer clicking noises during agitation cycle.Ran diagnostics and found the cam screw was loose and had dropped the cam and belt down causing the malfunction noises.I tightened the screw after adding lock tight.Reassembled and unit tested as designed without any issues.Job complete

Near Lakeway, TX 78738

Robert

Job Details: 03/11/2021

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on job for complaints of smell and bottom rack moving around. Found some residual plastic on heater and track damaged for lower rack. ; ordrng 1 W10822165 (track) and 1 W10822166 (track) and 1 WPW10473807 (support) and 1 WPW10473809 (support)

Near Canyon Lake, TX 78132

Andrew

Job Details: 03/11/2021

RANGE WHIRLPOOL WFE505W0HB2 Arrived on site to instal missing surface element. Installed element. Retaining springs were not ordered. Needing retaining springs to fix issue. Office to reschedule.; ordrng 2 WPW10225448 (spring)s

Near Killeen, TX 76542

Wesley

Job Details: 03/11/2021

OVEN GE JT3500SF3SS Arrived onsite for f97 error. Replaced lower blower fan assembly. Unit is now operating as designed without error. All checks good.

Near Whitney, TX 76692

Jonathan M

Job Details: 03/11/2021

WASHER WHIRLPOOL WTW5000DW3 Arrived on site for a washing machine thats making a squeaking sound as it begins a cycle. Inspected unit and work area. Placed unit in service diagnostics and found unit making a slight squeaking noise when it began. Checked in at the unit and found no evidence of any oil leaks. Checked all components of the drive and found all working properly. Ran the unit through high-speed spin in the unit was running as designed. Went through education and found the agitator making kind of a grinding sound. Went ahead and replaced the agitator due to a stripped spline. Unit is working as designed. Call complete.

Near Marion, TX 78124

Noah D

Job Details: 03/11/2021

OVEN GE JTP15WA5WW "Arrived on site to inspect oven for not heating correctly, upon inspection found the oven was about 20 degrees colder them normal at 350, calibrated up 20 and found no issues, instructed customer on rack placement. Complete"

Near New Braunfels, TX 78130

Noah D

Job Details: 03/11/2021

ICE MACHINE WHIRLPOOL WUI75X15HB00 "Arrived on site to inspect Icemaker for not making ice and melting ice in unit. Upon inspection found the unit not stopping to recirculate, replaced rec pump and tested with no issues. Complete"

Near Canyon Lake, TX 78130

Andrew

Job Details: 03/11/2021

RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site to test unit for cracked cooktop. Needing cooktop to fix issue. Office to reschedule.; ordrng 1 W11183708 (cooktop)

Near New Braunfels, TX 78130

Noah D

Job Details: 03/11/2021

ICE MACHINE KITCHENAID KUIC18PNTS2 "Arrived on site to inspect icemaker for not creating any ice, upon inspection found the exterior drain pump shorted due to power outages causing a constant drain. Plugged in ice machine to wall without pump and all functions returned. Exterior drain pump is needed due to the drain line being attaching into a sink.; ordrng 1 1901A (PUMP )"

Near New Braunfels, TX 78132

Andrew

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL WRF757SDHZ02 "Arrived on site to test unit for dented door and burn mark on ice bin. Replaced RH door, tested unit, unit works good. No leaks detected. Job complete."

Near Leander, TX 78641

Tommy

Job Details: 03/11/2021

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived onsite for unit doors being damaged. Upon arrival customer informed me both doors were great unit. Wasnt making ice,ice maker was off unit also was loud in rear due to vibrating used zip tie to kill noise. Job completed."

Near Round Rock, TX 78664

Kayman

Job Details: 03/10/2021

n/a

Near Buda, TX 78610

Brandon

Job Details: 03/10/2021

UNKNOWN ADMIRAL HUGGING

Near Temple, TX 76502

Wesley

Job Details: 03/10/2021

MICROWAVE WHIRLPOOL WMH53520CH6 Arrived onsite and found unit operating with shorted light circuit causing light to stay on. Replaced control. Unit is now operating as designed. Advised customer on repair.

Near Taylor, TX 76574

Jimmy J.

Job Details: 03/10/2021

OVEN WHIRLPOOL ACR4303MFW3 "Arrived on site for CLOCK WONT SET AND THE OVEN WONT SHUT THE OVEN /WILL NOT HEAT UP. Found F1E1 error code. Placed in diagnostics and same error code came on, faulty control. Removed control and installed new control. Oven heating as designed. No further repairs needed. Job completed."

Near Killeen, TX 76549

Job Details: 03/10/2021

RANGE WHIRLPOOL RF362LXTB3 "Arrived on site and inspected range not heating in the oven.Confirmed the complaint and inspected the voltage at the outlet and got 242/120/122Checked harness, bake and broil elements all checked properly.Unit will require the main control to complete the repair.Part was not available at the time of the call, but was ordered.Office to schedule return services when part arrives.Needs more work.; O-emld tckt"

Near Kyle, TX 78640

Kevin

Job Details: 03/10/2021

WASHER WHIRLPOOL WTW4955HW "Arrived on site and replaced valve assembly diagnosed on previous visit, ran an automatic test cycle and everything passed. No water leaks detected at time of service, job complete."

Near Austin, TX 78731

David Z

Job Details: 03/10/2021

DRYER WHIRLPOOL WED560LHW1 Arrived on site to diagnose dryer not drying. Found no issues present with unit. Started and ran with heat as normal. Likely just a loose plug. Call complete.

Near Leander, TX 78641

Lou

Job Details: 03/10/2021

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install previously diagnosed and ordered parts. Due to the UI and hv control failures, I removed and replaced the controls and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Near Austin, TX 78731

David Z

Job Details: 03/10/2021

VENT HOOD WHIRLPOOL n/a "Arrived on site to diagnose vent hood that does not have power or run the motor. Ran unit and heard nothing. Found the grease filter was bent upwards and pressed against the fan blade, so blade could not turn. Removed filter and tested with power switch flipped. Fan is running now. Bent filter back and reinstalled. Unit is now working as designed. Call complete."