Service History 628

Near Wimberley, TX 78676
Richard
Job Details: 05/22/2020
REFRIGERATOR FRIGIDAIRE FRS26H5ASB5 Arrived onsite for the refrigerator fresh food compartment freezing food. During testing found that the refrigerator temperature control needs to be replaced.; ordrng 1 240448303 (sub 5303918283) and 1 PARTSRESEARCH (PART RESEARCH )
Near Bastrop, TX 78602
Scott
Job Details: 05/22/2020
WASHER WHIRLPOOL WFW9151YW00 "Arrived on site ,replaced door bellow . Ran diagnostics 2 times and ran a bulky load for about 30 min . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78723
Luis
Job Details: 05/22/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02 Arrived on site for defective pantry ui replaced pantry assembly powered unit on deli control working as designed
Near Round Rock, TX 78681
Paul
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for a refrigerator that the right light lever broke. I found the right RC door switch actuator had come out of the switch body. I replaced the switch and all is working as designed. Call complete.
Near Round Rock, TX 78664
Wesley
Job Details: 05/22/2020
DRYER MAYTAG MDE508DAYW Arrived onsite and repaired by replacing the fuse.All checks good. Unit is now operating as designed.
Near Austin, TX 78757
Scott
Job Details: 05/22/2020
WASHER WHIRLPOOL WFW9200SQ02 "Arrived on site for loud sound during spin cycle . Ran diagnostics and hand turned basket . Found bearing is starting to fail . Will need second man and two hrs . Ordering basket , rear outer and front outer tub . No water leaks detected .Parts research. ; ordrng 1 AUTHO and 1 PARTSRESEARCHFORBASKET and 1 TWOHRS and 1 TWOMAN and 1 W10772607 (tub-outer) and 1 W10772617 (tub-outer)"
Near Pflugerville, TX 78660
Wesley
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite and found chute gasket to have been put on incorrectly. Advised customer on proper installation and replaced icemaker which was not producing after a gap induced frost. All checks good.
Near Hutto, TX 78634
Wesley
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite and found unit operating as designed. Found condensation and dripping problems coming as result of the ice tray. Ordering ice tray to repair. ; ordrng 1 W11185686 (ICE BIN)
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 05/22/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect unit with drying issue. Ran diagnostics and dispenser not dispensing rinse aid. Replaced dispenser and tested properly
Near Buda, TX 78610
Jacob
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite for unit not cooling. Tested unit. Was noticing that the compressor was not staying on. Replaced start device. Tested unit. Compressor was staying on. No issues at this time. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise from the unit and it sounded like a washer in agitation mode. I placed the unit in diagnostics and tested all components that would potentially make insulation noises and could not duplicate the noise. I removed the back cover and inspected the compressor and condenser fan and both are good. The customer advised that the noise is coming from the right side of the unit, but there are no components on the right side that make noise other than the condenser fan. Recommended that the customer take another video if the unit makes the noise again and to make sure they open the fresh foods section doors and the freezer door and get video of the inside of the unit. No water leaks observed during service, leveled the unit, job completed."
Near New Braunfels, TX 78130
Noah D
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site to inspect fridge for issues closing doors. Upon inspection found the fridge door hitting on left side of butter tray, readjusted hinge and tested door. No problems found. Job complete"
Near Leander, TX 78641
David Z
Job Details: 05/22/2020
DRYER WHIRLPOOL WED6620HC0 "Arrived on site to install previously diagnosed parts to resolve dryer making rumbling noise. Installed new rollers, belt and idler pulley. Used both kits as one of the rollers was deformed. Installed and retested. Unit is now running quiet with no additional noise. All is working as designed. Call complete."
Near Austin, TX 78735
Luis
Job Details: 05/22/2020
REFRIGERATOR BOSCH B21CL80SNS/04 "Arrived on site for cooling complaint. Attempted diagnostics,control kicking itself out of diagnostics,entered diagnostics found during test unit not powering off and running test ordering main control ; ordrng 1 11016442 (CONTROL)"
Near Canyon Lake, TX 78133
Richard
Job Details: 05/22/2020
DISHWASHER AMANA ADB1400AGS1 Arrived onsite for the dishwasher not draining. During testing found that the drain pump is no good. Replaced drain pump and dishwasher tested fine and no leaks detected. Complete
Near Copperas Cove, TX 76522
Al
Job Details: 05/22/2020
REFRIGERATOR GE GSH25JSXN Arrived to install previously ordered part.Removed and replaced the bucket assembly.Job complete
Near Andice, TX 78628
Tyler B.
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived to inspect unit with ice dispenser issues. Customer stated dispenser would jam up, and sometimes randomly dissing water and ice. During random hours. Found left door was once replaced and was missing secured mounts for door harness. This caused door wires to stretch and short, unit will need freezer door replacement. Found ice container cracked. Replaced container ; ordrng 1 LW11026362 (dor-fip)"
Near Austin, TX 78737
Jacob
Job Details: 05/22/2020
DRYER WHIRLPOOL MEDB835DW3 Arrived onsite for unit making noise. Tested unit. Found loud screeching noise. Replaced repair dry wheels to unit. Tested unit. Unit test good. No issues at this time. Job complete.
Near , TX 78132
Noah D
Job Details: 05/22/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to inspect oven for skipping time due to amount of time talking to Techline about software update.i replaced console and connected to WiFi to give best chances of fixing clock issues. Complete
Near Pflugerville, TX 78660
Eman J.
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived onsite for refrigerator tripping breaker. Refrigerator is working as designed it tripping breaker. Job complete.
Near Marion, TX 78124
Noah D
Job Details: 05/22/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site to inspect forge for UI and defrost issues, evap was frozen over and I took off evap cover unsuccessfully, customer was unaware of having to defrost fridge. Instructed customer to defrost for the correct installation of the evap cover, fridge was put back in normal condition with evap cover. Office to reschedule ; saved tckt"
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/22/2020
COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site for customer complaint of gas leak, found leak coming from regulator and valves, I replaced regulator and manifold, unit tested good."
Near Temple, TX 76502
Jonathan M
Job Details: 05/22/2020
WASHER MAYTAG MVWB765FW3 Arrived on site for washer that’s making a loud noise. Inspected unit and work area. Placed in service diagnostics and found no stored error codes. Ran unit through an auto test and found a slight knocking noise coming from the back of the unit. Lift it up washer and removed stater. Found clutch not tightly screwed in and a little loose. Tighten screws to form better fitting and tested unit in a manual high speed and medium speed spin cycles. Unit was quiet and working as designed. Advised customer to make sure the drain hose isn’t touching up against the back of the unit due to vibration against the washer. Unit is working as designed. Call complete.
Near Austin, TX 78759
Eman J.
Job Details: 05/22/2020
DRYER WHIRLPOOL WED4815EW "Arrived onsite for dryer taking multiple times to dry. Tested dry, dry is heating as it should. I recommended the customer get someone out to look at her vent. Job complete."
Near Austin, TX 78738
Luis
Job Details: 05/22/2020
ICE MACHINE UNKNOWN RF15IR "Arrived on site for no ice. Unit not powering on,unable to run a diagnostics due to no control on panel,voltage to switch and exiting switch,checked voltage out of control no voltage. Diagnosed a faulty control,unable to locate parts customer is going to contact the manufacture"
Near Austin, TX 78750
David Z
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL GI6SARXXF02 "Arrived on site to diagnose icemaker that was not making any ice. On arrival customer explained to me he had found water leaking from the top. Checked top of unit and found the fill tube elbow had split and leaked water. Ordered new water tube.Call complete. W11415785; ordrng 1 W11415785 (WATER LINE )"
Near Salado, TX 76571
Al
Job Details: 05/22/2020
WASHER WHIRLPOOL WTW8040DW0 Arrived to inspect washer leaking.Ran a quick load and lifted the unit to inspect the drain pump and drain hose.Found the valve defective.Removed and replaced the the valve.Unit now works as designed without leak.Job complete
Near Austin, TX 78744
Leonardo
Job Details: 05/22/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to test unit for unit not working. Test unit and found lower switch holder not making connection with door. Secured lower switch holder test unit and unit test good job complete.
Near Pflugerville, TX 78660
Eman J.
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Arrived onsite for refrigerator not cooling. Tested system found refrigerant on the compressor and evaporator with a ball of ice on the top left of evap over thermistor with no fros Tom rest of coil. Customer needs a sealed system. Ordering compressor W11125124, dryer WPW10143759, evaporator W10858281.Office will reschedule customer. ; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"
Near Pflugerville, TX 78660
Wesley
Job Details: 05/22/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite and replaced control calibrated unit. All checks good. Unit is operating as designed after control replacement.
Near Austin, TX 78750
Eman J.
Job Details: 05/22/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite to install previous diagnosed parts. Before installing wasn’t able to remove bolt from wash plate. Ordering dive hub kit W10528947,screw W10752187, washplate W10752283, basket W10752719, ring tub W10849477, screw WP8533953, filter WPW10215093. Parts need AUTHO. Office will reschedule. ; ordrng 1 AUTHO (AUTHO ) and 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W10849477 (ring-tub) and 1 WP8533953 (screw) and 1 WPW10215093 (clean out filter)"
Near San Marcos, TX 78666
Richard
Job Details: 05/22/2020
VENTHOOD WHIRLPOOL UXT5536AAS3 Arrived onsite for the vent hood not working. During testing found that the power cord was not not wired . Took vent hood apart and wired power cord and put back together and vent hood tested good. Complete
Near Pflugerville, TX 78660
Wesley
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite and found valve failing and allowing trickle freeze. Replaced valve. Unit is now operating as designed.
Near Moody, TX 76557
Jonathan M
Job Details: 05/22/2020
WASHER WHIRLPOOL WFW9550WW00 "Arrived on site for washer that won’t spin out the clothes intermittently. Inspected unit and work area. Placed in in-service diagnostics and found an F01 (communication error between the CCU and EEPROM) error code. Checked control for loose connections and made sure all connections were tight. Placed unit in an automatic cycle and unit ran as designed. I called tech line and spoke to Butch SR# 7727881124. He advised that the F01 code could be due to a power outage or a tripped breaker. He advised that if the unit was running properly outside of the jeans cycle, the issue could Either be an overloading issue, and unbalanced load issue, or just that the heavier items won’t be as dry as the shirts. Unit is working as designed. Call complete."
Near Moody, TX 76557
Jonathan M
Job Details: 05/22/2020
DRYER WHIRLPOOL WED9550WW1 "Arrived on site for dryer that’s intermittently making a noise halfway through the cycle. Inspected unit and work area. Placed in it and a normal dry cycle and tested unit. Unit ran as designed. I removed the blower wheel housing and checked for any debris around the blower wheel. Nothing was found. I spun the basket by hand and found the rollers were smooth. I called Techline and spoke to Butch SR# 7727881124. He advised that if there was a problem with the machine, the issue would present itself within the first couple minutes after the dryer was tumbling and heating. He advised to make no repairs and unit is working as designed. Call complete"
Near Waco, TX 76710
Jonathan M
Job Details: 05/22/2020
WASHER WHIRLPOOL WTW5600XW1 Arrived on site for washing machine that had a broken dispenser into housing. Inspected unit and work area. Found housing cracked on the left front corner and dispenser tray broken into three pieces. Replaced both housing and dispenser drawer and tested unit in a quick wash. Unit is working as designed. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 05/22/2020
DRYER GE GFDN110GL0WW "Arrived on site for customer complaint of really loud noise, found noise coming from valve assembly near the coils, by GE instructions, I replaced the valve assembly, unit tested good."
Near Round Rock, TX 78664
Wesley
Job Details: 05/22/2020
DISHWASHER WHIRLPOOL IUD7555DS3 Arrived onsite and found unit with weak latch. Replaced latch. Unit is now latching as designed. Advised customer on repair. All checks food
Near Cedar Creek, TX 78612
Scott
Job Details: 05/22/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer not drying load . Found blower wheel was not on shaft . Replaced wheel. Tested unit, dryer is now blowing and is heating . No lint build up at time of service . Job complete ."
Near Austin, TX 78731
David Z
Job Details: 05/22/2020
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to install previously diagnosed posed parts to resolve no heat issue. Installed new cavity thermostat and retested. Retested with bowl of water at 1 minute. Unit is now heating and working as designed. Call complete.
Near Lakeway, TX 78734
Kevin
Job Details: 05/22/2020
WASHER LG WM2277HS "Arrived on site and inspected washer and found bearing noise during spin
Near Manor, TX 78653
Scott
Job Details: 05/22/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not starting . Found door switch has failed . Replaced switch . Unit is now starting and heating . No lint build up at time of service . Job complete .
Near Austin, TX 78732
Kevin
Job Details: 05/22/2020
WASHER MAYTAG MAH6500AWQ "Arrived on site and inspected washer and found the belt is off, sound belt will is deteriorated and there’s metal shavings and gear oil leaking from the tub. Washer it is damaged beyond repair, it will need to be replaced, job complete"
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 05/22/2020
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived to inspect unit with heating issues. Found valve needed adjusted, and tested properly"
Near Buda, TX 78610
Jacob
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL GI6FARXXY08 Arrived onsite for Unit not producing ice. Tested unit. Found that ice maker had gone bad. Replaced ice maker. Tested unit. Unit test good. No leaks at this time. Told customer to give it about 12 hrs. To allow unit to make ice.
Near , TX 78676
Robert
Job Details: 05/22/2020
RANGE UNKNOWN RGV2-486GDN Arrived on job for complaints of flames too high and gas smell. Installed convert to small oven but pressure too hi and ignition too big surface burners correct color but too large will need regulator to complete repairs; ordrng 1 REGULATOR
Near Cedar Park, TX 78613
Paul
Job Details: 05/22/2020
OVEN GE JT5500SF5SS Arrived onsite for a oven to replace the previous diagnosed parts. Per the mini manual with what was happening with the control panel I replaced the main control and the control panel. I tested both upper and lower ovens finding both cooling fans working as designed. Neither oven ever displayed any error codes. Call complete.
Near Jarrell, TX 76537
Al
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived to inspect buzzing noise.Confirmed the complaint and used sealer to eliminate the noise.All water lines were dry at the time of service.Job complete
Near Leander, TX 78641
Tyler B.
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to inspect unit with freezer light out. Replaced and tested properly
Near Canyon Lake, TX 78133
Richard
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL ED27DQXXN02 Arrived onsite for the refrigerator fresh section not cooling. During testing found that the thermostat and defrost timer are not working properly. Replaced thermostat and timer and refrigerator tested fine. Complete.
Near Austin, TX 78746
Kevin
Job Details: 05/22/2020
ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site and replaced water pan, and recirculating pump diagnosed on previous visit . After replacement ice machine is operating normally but will take 48 hours minimum to make any noticeable ice. Sent a video to DW of icemachine running. Job complete"
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 05/22/2020
RANGE WHIRLPOOL KSGG700ESS1 Arrived to inspect unit with no bake. Atarted bake and found few clicks before lighting. Found burner tube had been pulled off office under unit during installation. Was able to correct t and teste. Now lighting properly but covetion fan not operating. Will need to complete repair ; ordrng 1 W11048093 (fan-convct)
Near Crawford, TX 76638
Jonathan M
Job Details: 05/22/2020
DISHWASHER FRIGIDAIRE fghd2433kb1 Arrived on site for a dishwasher that would not make selections or start a cycle. Inspected unit and work area. Was unable to get unit in service diagnostics. Checked voltage going to the control and found proper voltage was unable to check voltage going to use interface replace control and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78734
Robert
Job Details: 05/22/2020
REFRIGERATOR KITCHENAID KSSC48QMS00 Arrived on job to replace fitting After replacement test operation no leaks detected.
Near Austin, TX 78732
Kevin
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site and replaced all parts diagnosed by previous technician, refrigerator has been unplugged to defrost and will now take 24 to 36 hours to begin cooling, job complete"
Near Burnet, TX 78611
Tyler B.
Job Details: 05/22/2020
DRYER WHIRLPOOL WED4950HW "Arrived to inspect unit with long dry times. Found unit to be mis wired at power box, corrected and tested properly"
Near Copperas Cove, TX 76522
Al
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 "Arrived to install previously ordered parts.Removed and replaced the the UI.Also removed the auger motor.Checked for voltage at the blue and grey wires with my multi meter and there was no voltage present.Noticed the flickering on the UI continues when OPTIONS button is pressed. The options button won’t allow me to complete the 3,2,1 press.Removed the kick plate and found the water fill lines that comes from underneath the unit is broken.I photographed the waterlines that were damagedCalled Whirlpool Tech line and spoke DUSTINSR#7727887366
Near Georgetown, TX 78633
Lou
Job Details: 05/22/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher leaking water from the vent area. Upon further inspection, the customer advised that once the unit is done with a wash cycle, when they open the door, water comes out the vent area and puddles on the floor. I removed the outer door panel and placed the unit in diagnostics showing no error codes. I found dry water residue on the inside o father inner door panel coming from the vent gasket area and traveling along the door panel. Also found moisture built up on the inside o father outer door panel. Contacted techline and spoke to Joel and advised of my findings. Joel advised that the customer must wait for the entire drying cycle to finish before opening the door to allow any/all water drain from the deflector area. Also advised that if I had the vent to replace it due to the it leaking at the gasket area. Provided file number #7727885148. I advised the customer of tech lines recommendations. I removed and replaced
Near Horseshoe Bay, TX 78657
James
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and found fresh food evaporator still partially frozen. Disassembled unit and cleared ice to access evaporator. Found evaporator thermistor has shorted.Installed new harness and tested. Unit tests good. Job complete
Near Austin, TX 78735
Jacob
Job Details: 05/22/2020
MICROWAVE WHIRLPOOL WML55011HS1 Arrived onsite for previous paint peeling off. Re painted cavity inside unit. No issues at this time. Job complete
Near Wimberley, TX 78676
Robert
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 "Arrived on job for complaints of not cooling. Found the start device not working. Replaced start device and compressor started properly and continues working, no leaks detected at time of service."
Near Kyle, TX 78640
Kevin
Job Details: 05/22/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site and replaced parts diagnosed by previous technician, send a 10 second video of washer spinning CDW it is not making any noise. Also took a picture of the washer location door can’t open properly there is a wall 1 foot in front of it. Washer is likely getting Unbalanced load due to this recorded location to tech line, job complete 7727879480"
Near Kingsland, TX 78639
James
Job Details: 05/22/2020
DRYER WHIRLPOOL WED4800BQ1 Arrived on site and tested operation. Found heater has shorted to ground causing the hi limit and exhaust fuses to fail. Installed new heater and fuses. Tested operation and found unit working properly. Job complete
Near Spicewood, TX 78669
Brandon
Job Details: 05/22/2020
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for customer complaint of unit not producing ice, found recirculating pump had failed.
Near Killeen, TX 76542
Al
Job Details: 05/22/2020
DISHWASHER IKEA IDT830SAGS0 Arrived to inspect dishwasher not filling with water.Ran diagnostics test mode and unit didn’t fill.Checked the valve underneath the sink and water was off.Re tested and unit tested as designed and filled.All water lines were dry at the time of service.Job complete.
Near Copperas Cove, TX 76522
Al
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL ET8WTKXKB09 Arrived to install previously ordered part.Removed and replaced the defective evaporator motor.Reassembled and unit began to cool as designed.Job complete
Near Leander, TX 78641
Lou
Job Details: 05/22/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to inspect microwave noises. Upon further inspection, the customer advised that the unit is continuing to make the rattling noise when being used. Customer advised that the noise is coming from the main control area. I’ve inspected the mag/cap/diode at the previous call and all were good. I removed and replaced both interlocks with all switches and tested the unit. Unit operated as designed with no unusual noises. Job completed."
Near Austin, TX 78759
David Z
Job Details: 05/22/2020
WASHER ELECTROLUX EWFLW65HSS "Arrived on site to diagnose washer that was not spinning clothes and had a locked door. Called Electrolux / Frigidaire tech line to gain info on running diagnostic, manual did not contain instructions. Ran through diagnostic mode and found 4 pressure switch errors. Once I ran through all diagnostic tests and had manually opened door, the door started working again. Unit is still not spinning, and per tech line is either being caused by the pressure switch or the main control. .; ordrng 1 134640601 (CONTROL) and 1 134762010 (switch,pressure)"
Near Round Rock, TX 78665
Wesley
Job Details: 05/22/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite and replaced door. Unit is now operating as designed. All checks good.
Near Austin, TX 78730
Kevin
Job Details: 05/22/2020
REFRIGERATOR GE ZISS420DRJSS "Arrived on site and found compressor is not running, condensor fan is running evaporator fan is running, all interior lights and user interface displaying properly. Replaced inverter and after cycling power compressor has started. Customer will monitor refrigerator over the next 24 to 36 hours to ensure it is cooling properly, job complete"
Near Round Rock, TX 78681
David S
Job Details: 05/22/2020
WASHER MAYTAG MHWE300VF00 Arrived on site for washer making a thumping noise. I inspected the unit and work area. I put the unit through diagnostics and found a long drain fault. I tested the unit and it drained just fine. I could not recreate the noise. I had the customer put some towels in the washer and ran it through a rinse and spin cycle. The unit was making a slight thump noise while it was getting up to speed in the spin. I spoke with customer the cause is likely an unbalanced load. There is a possibility hat the shocks are going bad but since the unit didn’t have a unbalanced load fault it’s unlikely.
Near Dripping Springs, TX 78620
Robert
Job Details: 05/22/2020
DRYER LG DLE5977W Arrived on job to replace Tensioner pulley. After replacement test operation. Noise level normal.
Near Austin, TX 78738
Robert
Job Details: 05/22/2020
WASHER MAYTAG MHW5500FC1 "Arrived on job for complaints of not draining., found the drain pump not working but 120v supply. Replaced pump and test. No leaks detected at time of service."
Near Horseshoe Bay, TX 78657
James
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site and installed new compressor, drier and stub. Charged system with 3.7oz 134a and tested operation. Unit tests good. Job complete"
Near Austin, TX 78722
Leonardo
Job Details: 05/22/2020
DISHWASHER WHIRLPOOL WDP370PAHB0 Arrived on site to test unit for unit not drying. Found drain hose clogged. Unclogged drain hose test unit and unit test good job complete.
Near Wimberley, TX 78676
Richard
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01 Arrived onsite for the refrigerator ice maker frozen over. During testing found that the ice maker was leaking. Which was causing the issue. Replaced ice maker and tested. Everything working good and no leaks present. Complete
Near New Braunfels, TX 78130
Noah D
Job Details: 05/22/2020
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to inspect oven for not responding, replaced console per last visit and retested. No issues found. Job complete"
Near Burnet, TX 78611
Tyler B.
Job Details: 05/22/2020
DISHWASHER KITCHENAID Kdte104ess3 "Arrived to inspect unit with loud noise, started unit and seem to run as designed, ran diagnostics and found water level errors, float must have been stuck up causing no fill. All operating as designed during vistit"
Near Austin, TX 78724
Leonardo
Job Details: 05/22/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for upper spray arm broken. Found spray arm broken replaced spray arm test unit and unit test good job complete.
Near Bastrop, TX 78602
Scott
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for unit unit not cooling properly in fresh food . Customer stated food would either freeze or or temps were way above normal in fresh food . Found frost build up on upper part of evap . Fan is running but no air flow . Replaced diffuser. No water leaks detected at time of service . Job complete .
Near Bruceville-Eddy, TX 76524
Jonathan M
Job Details: 05/22/2020
DISHWASHER WHIRLPOOL WDF110PABB4 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced wire harness and tested unit. Unit is working as designed. Call complete.
Near Georgetown, TX 78633
Lou
Job Details: 05/22/2020
RANGE WHIRLPOOL WGE555S0BS01 "Arrived on site to inspect oven not working. Upon further inspection, I found the unit display not on. As I pulled the unit from the wall, I checked the power cord to see how much slack there was and found the plug not fully inserted into the outlet. Once I got the unit out from the wall, I checked the plug and found that it was not making good connection with the outlet and as I went to unplug it from the outlet, there was no resistance from the outlet. I adjusted the plug terminals and plugged it back into the outlet and the unit came on. I checked the main control and the terminal block ad both were good. I tested voltage at the outlet and terminal block and got 242V. It appears that when the unit was moved to complete renovations, the cord was jerked out of the wall and caused the terminals to bend as not make good connection with outlet. Recommended that the customer have an electrician inspect the outlet if the unit continues to malfunction. Job com
Near Georgetown, TX 78633
Lou
Job Details: 05/22/2020
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to inspect washer not completing cycles. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill/no fill. I cleared the code and continued with testing. When unit was filling at the beginning of testing, the cold valve/water was barely coming out. I tested the valve and it was open. I removed and replaced the water valve and calibrated the unit. Retested and unit is operating as designed. No water leaks observed during service, job completed.
Near Lorena, TX 76655
Jonathan M
Job Details: 05/22/2020
WASHER WHIRLPOOL WTW8500DC6 "Arrived on site for washing machine and that was showing an F6 E2 error code. Inspected unit and work area. Unit would not turn on. Power reset the machine and tried to turn on the machine. Unit would not turn on still. Tested voltage from control and found control receiving proper voltage and sending 5 V DC to the console. Replaced consul with truck stock console (part number W11095624). Unit began to turn on and light up. Placing it in service diagnostics and found an F6 E2 (communication issue between UI and ACU), F6 E3 (communication issue between ACU and UI). I tested unit in an auto test and unit ran as designed. Call complete."
Near Round Rock, TX 78664
David S
Job Details: 05/22/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for dishwasher leaking into the kitchen. I inspected the unit and work area I found the drain hose had come detached, and found standing water under the unit. I Vacuumed up the standing water and dried the under side of the unit. In reattached the drain hose, and ran the unit through a test cycle. The unit filled and drained with no leaks. Unit is operating as designed. Job complete. No water leaks detected."
Near Jarrell, TX 76537
Al
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived to inspect damaged left door.Confirmed the complaint and removed, transferred all parts and replaced it.All water lines were dry at the time of service.Job complete"
Near McGregor, TX 76657
Jonathan M
Job Details: 05/22/2020
REFRIGERATOR FRIGIDAIRE FGHC2345LF2 Arrived on site for refrigerator that won’t make ice. Inspected unit and work area. Tested icemaker and found motor turning and dumped ice. I did notice that the freezer door would not close fully and there was an air gap along the door gasket. Reformed door gasket with heat gun and advise customer to give the unit 24 hours to start making ice. Call complete.
Near Round Rock, TX 78664
David S
Job Details: 05/22/2020
DRYER MAYTAG MEDB765FC0 "Arrived on site for dryer building up lint. I spoke with customer about having the vents cleaned. I tested the unit and found it had good air flow, there are no kinks in the dry vent to the wall. Unit is heating and tumbling properly. The unit is operating as designed. Job complete."
Near Round Rock, TX 78665
David S
Job Details: 05/22/2020
OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site for oven no having power. I inspected the unit and found the thermostat, tod. And control area all working. I found the thermal fuse was blown. I replaced the thermal fuse and powered the unit back on. The unit is operating as designed."
Near Buda, TX 78610
Leonardo
Job Details: 05/22/2020
DISHWASHER KITCHENAID KDTE204ESS2 Arrived on site to test unit for not washing. Test unit and found bad wash motor. Replaced wash motor Test unit and unit test good no leaks present.
Near Horseshoe Bay, TX 78657
James
Job Details: 05/22/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and tested operation. Found both rear orifices had tape covering top of orifice. Removed tape and tested operation. Unit tests good. Job complete
Near Austin, TX 78759
David Z
Job Details: 05/22/2020
DISHWASHER KENMORE 665.13173K701 Arrived on site to diagnose dishwasher that had a door falling down. Performed diagnostic and found the link on the left side had snapped. Customer had their own link kit provided. Removed broken link and replaced left and right side. Tested and all is working as designed.Call complete.
Near Lago Vista, TX 78645
Paul
Job Details: 05/21/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived onsite for a freezer to possibly replace sealed system components. I found the system completely charged and the compressor not pumping. I recovered the refrigerant and replaced the compressor. I installed a UV drier and low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.6 oz’s of R134A. I tested the unit and found it working as designed. Call complete.
Near Austin, TX 78741
Kevin
Job Details: 05/21/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found customer is experiencing close not spinning out during the wash cycle. inspected washer and found no saved error codes, inspected drain catch and there is no debris. Ran a rinse and spin and it is operating properly. Found normal cycle spin speed is set to off, reported issue to techline system is down and and SR number can’t be given. there is nothing wrong with the washer. No water leaks detected at time of service, job complete"
Near Austin, TX 78735
Kevin
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and inspected refrigerator and found ice dispenser shaft is getting stuck to the bottom of the ice bin and lifting out of motor. Replaced shaft and it will now operate properly. No water leaks from connections at time of service, job complete"
Near Horseshoe Bay, TX 78657
Wesley
Job Details: 05/21/2020
DISHWASHER KITCHENAID KDTM404KPS0 Arrived onsite and replaced front panel. Unit is now cosmetically correct. Advised customer on use and care.
Near Austin, TX 78701
Jacob
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite to replace both left and right doors for damage. Looked at unit. Saw damage. Replaced both doors. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78741
Luis
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for door issues. Diagnosed defective slides to freezer door not allowing door to fully open or close. Installed 2 new slides tested door operation good,checked door seal good"
Near Taylor, TX 76574
Andy
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for refrigerator not cool in FC or RC. Tested and inspected unit and found failed compressor. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 8201675 (compressor) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Hutto, TX 78634
David S
Job Details: 05/21/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for microwave not heating and making a noise. I called Techline spoke to Bryan sr# 7727875749. Advised Bryan of the situation, that the interlocks have been replaced twice, the control has ben replaced once, and the mag cap and diode. Tchoine advised the unit is wired correctly for the switches and we should replace the transformer, mag, cap and , diode I replaced them and could still hear the 4902 relay clicking. I am ordering a new control W10892389 to complete the repair. Rescheduled ordrng 1 W10892389 (cntrl-elec)"