Near San Marcos, TX 78666
Brandon
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived on site for customer complaint of ice clumping together, found air leak in left side door as well as ice door, ordering left side door, ice door and UI. Water valves tested good, filled ice maker to capacity, the problem is with temperature inside ice bucket. Ice fan working and temperature from ice fan duct is great. Size of ice cubes were normal, they are just melting due to air leak. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10702031 (door-ice) and 1 W10889614 (panel-ui) and 1 W11034290 (dor-fip)"
Near Georgetown, TX 78626
James
Job Details: 11/05/2019
WASHER MAYTAG MVWB835DC0 "Arrived on site and tested operation. I found fault for overload, inlet thermistor and drain pump fault. Ran diagnostics and found unit drains properly but the gear case is making a grinding noise in spin and popping when stopping agitator in both directions. Unit will need new valve, gear case and clutch to repair. ; ordrng 1 W11165546 (VALVE)"
Near Del Valle, TX 78617
Joseph C.
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM03 "Arrived on site for “no ice production and no water dispensed” complaint. Inspected unit and found dispense solenoid, on inlet valve, to be unresponsive. Removed and replaced inlet valve. Found filter head to be clogged and leaking, when filter is removed. Ordering new filter housing. Will need authorization. Office to set return schedule, due to need for authorization.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION) and 1 W10862461 (housing (GREY))"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/05/2019
WASHER LG WT7300CW.ABWEUUS Arrived on site for unit not starting and door lock locking and in locking. Found door lock to test good. Found failure to be in PCB’s. Removed and replaced PCB’s . Tested the unit and tested good. No leaks on site
Near New Braunfels, TX 78130
Richard
Job Details: 11/05/2019
WASHER MAYTAG MHW6000AW0 Arrived onsite for the washer with long drain time. Upon arrival washer has been taken apart by customer. Partially put washer back together to run diagnostics. Found that the pressure switch was the issue Complete
Near Austin, TX 78748
Leonardo
Job Details: 11/05/2019
OVEN WHIRLPOOL WEE750H0HZ1 Arrived on site to test unit for fan staying on too long. Tested unit. Unit test good. Instructed customer that fan will stay on cooling electronics till temperature gets below 170 degrees. Job complete
Near Austin, TX 78703
Luis
Job Details: 11/05/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for cooling issue. Found fresh food evaporator incased,defrosted evaporator replaced defrost thermistor,secured the,roster to correct location on suction line using foil tape and a zip,added sealer around water lines,found at bottom of fresh food section large gaps between air channel housing,added sealer around housing, replaced temperature thermistor. ; used 1 W10316760 (THERMISOR) from stock"
Near Austin, TX 78703
Luis
Job Details: 11/05/2019
ICE MACHINE WHIRLPOOL WUI95X15HZ "Arrived on site for no ice. Ran diagnostics all test passed,good water flow,pump working Evap plate frosting. Ran unit through a normal operating cycle,ice forming on evaporator plate. Shut unit off ran diagnostics passed,found ice thickness set to lowest setting,changed ice thickness setting"
Near Austin, TX 78731
Andy
Job Details: 11/05/2019
DRYER LG DLEX4370K Arrived on site for dryer lent filter issues. Inspected unit and found failed lent filter. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78746
Leonardo
Job Details: 11/05/2019
MICROWAVE WHIRLPOOL KEMS308GSS0 Arrived on site to fix microwave door. Tested unit and found that door frame has to be replaced
Near Austin, TX 78731
Cliff
Job Details: 11/05/2019
REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site to replace controls for refrigerator. Replace dispenser control and main control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78723
Joseph C.
Job Details: 11/05/2019
DRYER WHIRLPOOL WGD8500DC4 "Arrived on site for “gas smells in dryer, after drying load” complaint. Inspected unit and could find no evidence of leakage, after cycles complete. Recommended to customer, to have load nearly finished, if we have to return for call. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78731
Andy
Job Details: 11/05/2019
WASHER LG WM4370HKA "Arrived on site for washer noise. Tested and inspected unit and found failed drain pump. Unit is also leaking at bellow. Will need bellow as well as bellow tool. Could not locate on parts break down. Ordering parts research for part, will need bellow tool as well. 2 hour job 1 SEENOTE (2 HOUR JOB )"
Near Round Rock, TX 78665
David
Job Details: 11/05/2019
WASHER LG WT7100CW.ABWETUS "Arrived on site to diagnose a washer that was making a clanking noise while agitating. Performed diagnostics and did find a louder metallic clang present when moving the wash plate. Gained access to bottom side of unit and found the retaining nut on the driveshaft slightly loose, allowing the rotor to clank around. Put locktite on nut and secured it much tighter. Retested unit and clanking sound is completely gone and washer is agitating as normal. No water leaks found at time of service. Call complete."
Near Leander, TX 78641
Jonathan
Job Details: 11/05/2019
REFRIGERATOR FRIGIDAIRE LFHG2251TF "Arrived on site for refrigerator freezer not making ice and having frost buildup. Performed diagnostics and tested door operation. Found door not sealing on left side. Inspected rails and found left rail not in correct position. Removed door and corrected door rail. Assembled unit and tested door operation. Cycled ice maker and found overfilling. Adjusted water intake on ice maker. Tested unit. All tested good, no water leaks detected."
Near Georgetown, TX 78626
James
Job Details: 11/05/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site and found door glass does not appear warped but the right side of the frame is not aligning properly with top trim. Unit will need right trim and support bracket as well as top trim to correct alignment issue; ordrng 1 W11105139 (brkt-glass) and 1 W11176456 (GLASS) and 1 W11232008 (TRIM RT ) and 1 W11389703 (SUPPORT)
Near Austin, TX 78749
Robert
Job Details: 11/05/2019
WASHER MAYTAG MVWB765FW2 Arrived on job for complaints of noise. Found gearcase cause of noise. Unable to pull basket. Reschedule for Friday.
Near Belton, TX 76513
Arthur B.
Job Details: 11/05/2019
WASHER AMANA NTW4516FW3 Arrived onsite for customer complaint of top load washer not starting. Found lid latch clicking when arrived. Removed and replaced lid latch assembly. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78665
David
Job Details: 11/05/2019
REFRIGERATOR FRIGIDAIRE FFSS2315TS0 "Arrived on site to diagnose noise coming from freezer compartment. Definitely heard noise coming from FC Evap fan. Re,laced back panels and found ice buildup around the fan and motor, but a normal acceptable frost pattern on the Evap. Removed icemaker and upper panel and saw that water had been running down the back wall around the fill tube. Reseated and adjust fill tube to make sure it was a secure fit, and applied a light amount of silicon around the tube to reduce splash. Lowered the water fill setting in the icemaker itself to reduce water levels. Retested and no water is running down the back wall. All is working as designed. Call complete."
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/05/2019
DRYER LG DLEX3370V.ASSEEUS "Arrived on site for clothes catching on lint trap. Found assy warped, replaced filter and guide and tested good"
Near Austin, TX 78737
Leonardo
Job Details: 11/05/2019
DISHWASHER FRIGIDAIRE FPID2498SF "Arrived on site to test unit for not draining. Tested unit, found that a piece of food was stuck in the drain motor. Removed drain motor to get food out test unit and unit test good no leaks present at this time job complete."
Near New Braunfels, TX 78132
Kevin
Job Details: 11/05/2019
WASHER WHIRLPOOL WFW95HEDW0 "Arrived on site and found error code F9E1 Long drain time. Removed rear panel of washer and found a clothing item in the drain catch blocking water flow. Remove clothing item and requested customer run a complete cycle to verify normal operation.
Near Austin, TX 78758
Scott
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for cooing issues . Found evap covered in frost . Fan is working . Found diffuser hanging up . Ordering diffused , control and will bring back UI control . ; ordrng 1 AUTHO and 1 W11212392 (CONTROL) and 1 W11317276 (DIFFUSER )"
Near New Braunfels, TX 78130
Richard
Job Details: 11/05/2019
WASHER WHIRLPOOL MHWE550WW01 Arrived onsite for the washer not spinning and draining. Ran diagnostics and found that the drain pump is working good. And no error codes. Customer stated that the washer will intermittently not drain and spin at the end of the wash cycle have to put it in a drain and spin cycle to drain water and spin clothes dry. Replaced pressure switch and flow meter switch. Need to order main control board. Got authorization to replace both switches and control and pump. Drain pump was not needed and the control was the wrong control. Ordering correct control board. ; ordrng 1 WPW10326991 (cntrl-elec)
Near Austin, TX 78748
Robert
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on job for complaints of not making ice. Found ice bin full and it harvest including filling with water.
Near Buda, TX 78610
Leonardo
Job Details: 11/05/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace panel. Opened box and found damaged panel. Will order new panel W11097777. Office to reschedule ; ordrng 1 W11097777 (PANEL)
Near Austin, TX 78745
Leonardo
Job Details: 11/05/2019
DISHWASHER IKEA IUD8555DX3 arrived on site to test unit for unit leaking. Test unit and found unit leaking from float housing. Ordering new W10873429 housing and gasket WP8531743; ordrng 1 W10873429 (HOUSING ) and 1 WP8531743 (GASKET)
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/05/2019
DISHWASHER GE GDT695SGJ2BB Removed leaking wash motor and removed wet insulation. Replaced both parts and tested. All operations are normal. All water connections are dry.
Near Leander, TX 78641
Lou
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to install previously diagnosed and ordered part(s). Per Techline’s recommendation, I removed and replaced the ice door assembly and tested the unit and it dispensed ice as designed; however, crushed ice was still coming out with the cubed even when not selecting the crushed option. I removed the ice bin and removed the ice and cleaned the remaining crushed ice from the bin and the dispenser area. I put a few cubes in the bin and reinstalled it and tested it. I could see that ice cubes were getting caught in between the first auger arm and the teal plate at the bottom of the ice bin and getting crushed. I removed and replaced the ice bin ad when installing the new bin, I found ice on the ice motor coupler. Removed the ice and retested and the ice maker dispensed the ice cubes as designed with only a few broken/crushed pieces. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Austin, TX 78733
Luis
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for loud noise. Diagnosed diffuser making loud noise while opening and closing,removed faulty diffuser installed new diffuser powered unit on tested diffuser good unit working as designed"
Near Spicewood, TX 78669
Brandon
Job Details: 11/05/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for customer complaint of rattling noise, I could not duplicate issue at time of service."
Near Round Rock, TX 78681
Paul
Job Details: 11/05/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer not starting or operating. I found the pressure sensor in the control defective. One time it would overfill the washer and the next time the washer would fill correctly but the drain pump would stay on. I found the pressure hose good. I replaced the control, calibrated and tested the unit. The unit completed the cycle and worked as designed except for the hot water. The customer is having the hot water heater replaced at this time so it couldn’t be tested. I explained to the customer they would need to only use the tap cold setting until the water heater has been replaced. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78757
Wesley
Job Details: 11/05/2019
DISHWASHER KITCHENAID KDTE254ESS0 Arrived onnsite and replaced pump and motor to repair leak. All checks good. Unit is now operating as designed.
Near Austin, TX 78759
Scott
Job Details: 11/05/2019
REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for light not coming on when right side door was opening unless tapped . Replaced switch ,all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78730
Cliff
Job Details: 11/05/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 Arrived on site to diagnose a dishwasher that is making unusual noise. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on normal operating noises and procedures. No further repairs are needed and no leaks were found at time of service.
Near Georgetown, TX 78628
James
Job Details: 11/05/2019
DISHWASHER KITCHENAID KDTE204EBL0 Arrived on site and inspected unit for leaks. I found water has been leaking from diverter on sump assembly and has corroded the harness connections. Unit will need new harness and sump to repair. ordrng 1 W10744908 (harns-wire)
Near Leander, TX 78641
Lou
Job Details: 11/05/2019
WASHER GE GTW680BSJ2WS "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase, belt and pulley and in the process of reassembling the unit, the washplate bolt head sheared off. I attempted to remove the shaft of the bolt and the threads damaged in the gearcase shaft. No water leaks observed during service.; ordrng 1 WH38X27333 (TRANSMISSION)"
Near Austin, TX 78745
Luis
Job Details: 11/05/2019
REFRIGERATOR FRIGIDAIRE FGUS2642LF0 Arrived on site for water and ice issues. Found switch sticking to housing causing water to consistently leak after depressing paddle switch. Diagnosed unit will need new dispenser module. Installed new module tested water no dice unit working as designed.
Near Austin, TX 78744
Robert
Job Details: 11/05/2019
WASHER AMANA NTW4605EW0 Arrived on job to replace basket and gearcase. Found agitator stuck to shaft will need to break it off. ; ordrng 1 W10908289 (agitator)
Near Leander, TX 78641
Jonathan
Job Details: 11/05/2019
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for washer not allowing hot to unit. Performed diagnostics mode and found fault code F8-E1 inlet valve fault. Ran automatic test cycle and found valve activating but no water. Found hot valve to unit turned off. Turned hot water on and tested. All tested good, no water leaks detected."
Near Manor, TX 78653
Joseph C.
Job Details: 11/05/2019
WASHER LG WM0642HW/01 "Arrived on site for “not filling with enough water” complaint. Inspected unit and found massive amount of suds during empty cycle. Instructed customer to run 6 cycles of hot water, with no clothes and only hot water. Ordering new pressure sensor and hose.; ordrng 1 6600FA1704X (PRESSURE SWITCH (EXPART)) and 1 MEJ62305102 (PRESSURE HOSE)"
Near Austin, TX 78730
Cliff
Job Details: 11/05/2019
OVEN JENN-AIR JJW2830WP2 Arrived on site to diagnose an oven that is giving error codes. Found fan speed error saved through diagnostics but all fans fully functional. Control panel will need to be replaced to complete repairs. .; ordrng 1 W10617330 (panl-cntrl)
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/05/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site for door that falls down. Inspected unit to find defective door hinge pads. Replaced both the left and the right door hinge pads. Operation is now normal. All water connections are dry.
Near New Braunfels, TX 78132
Richard
Job Details: 11/05/2019
RANGE WHIRLPOOL WFE515S0ES2 Arrived onsite for the oven RF burner catching fire. Took pictures. RF burner tested fine and not damaged . Looks to be that there was grease on the burner which caused the flame. Which burn the microwave.
Near Austin, TX 78739
Brandon
Job Details: 11/05/2019
DRYER WHIRLPOOL GEQ9800PW2 "Arrived on site for customer complaint of unit not stopping when door is open, found broken door switch, I replaced switch, unit tested good. Customer also complained of long cycle times, found exhaust temperature to be good 160 degrees, instructed to have vent cleaned.
Near Austin, TX 78735
Leonardo
Job Details: 10/29/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to test unit for not draining properly. Tested unit and found that the check valve in the drain hose stuck. Secured check valve. Tested unit, unit test good, no leaks at this time. Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/29/2019
REFRIGERATOR/TOP GE GTS18GTHNRWW "Arrived on site for customer complaint of noise issue, found evap fan motor hitting evap cover, I adjusted cover so fan motor wasn’t hitting, unit tested good."
Near Round Rock, TX 78664
Paul
Job Details: 10/29/2019
RANGE KITCHENAID KSEB900ESS3 Arrived onsite for the range heating unevenly. I tested the temperature in the oven with the set point at 350 degrees. The initial preheat temp max was at 405 degrees which is normal for this unit. The first cycle was between 349-361. I put a -10 degree offset in the control and tested again. The unit is cycling between 346 & 358 leaving the unit with a 352 degree average temp. The unit is working as designed. New build and the contractor was not available to sign the ticket. Call complete.
Near Austin, TX 78721
Joseph C.
Job Details: 10/29/2019
OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site for “oven not coming on” complaint. Inspected unit and found lower rear frame to be severely bent out. This pulled orifice for lower(bake)burner bar, out of burner bar. Bent frame back to within tolerances and reinstalled burner bar over orifice. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78664
Paul
Job Details: 10/29/2019
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for the dryer with long dry times. Mr stated that after I was here on the previous visit they did remove the wire mesh and clean the house duct. I found the dryer set on timed dry and no heat was selected when I powered the unit on. I set the unit to high heat and tested the temp. I found the unit averaging 149 degrees with the flex hose connected and the temps were cycling up and down fast indicating there are no restrictions. I tested the unit in a heavy duty cycle and had the same results. I did find the dryer a little to low in the rear preventing the clothing from touching the sensor bars correctly so I lowered the front feet. I went over checking the temp selection with the customer. Call complete.
Near Lakeway, TX 78738
Andy
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to install previously diagnosed parts. Removed failed part and replaced with new. Tested unit and found door had same issue as prior door small holes in liner. Called tech line and spoke with Joel (SR# 7726234823) was made aware this is not issue with door. This is how door is designed, it is vent holes for air to escape when door is spray foam. Made aware to customer and spoke with on use and care and practice for best performance. No water leaks present at time of service."
Near Pflugerville, TX 78660
Cliff
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site to diagnose a refrigerator that is freezing the ice bucket over. Tested unit and found water valve seeping in the icemaker assembly causing it to overflow. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Leander, TX 78641
Lou
Job Details: 10/29/2019
RANGE WHIRLPOOL WFG525S0HZ1 "arrived on site to inspect range temps and door issues. Upon further inspection, I found the unit oven door not secured. When I removed the door, I found the right hinge damaged. I removed and replaced the hinges and placed the door back on and it operated and secured as designed. I tested temps in the oven on Bake at 350 degrees. My temp reading at preheat was 468 degrees. My next three readings were 341, 379, 352 for an average of 357 degrees. I advised the customer of my findings and repairs. No gas leaks detected during service, job completed."
Near Round Rock, TX 78665
Paul
Job Details: 10/29/2019
OVEN WHIRLPOOL WOS51EC0AS03 Arrived onsite for the oven that is completely dead. I found the thermal fuse open causing the issue.The unit is working as designed. I went over closing up the hole in the bottom of the cabinet with Mr and explained this would stop the rear fuse from blowing. I also went over reshaping the door gasket periodically to prevent the thermal fuse from blowing. Call complete.
Near Troy, TX 76579
Dylan T.
Job Details: 10/29/2019
OVEN WHIRLPOOL AER6303MFB2 Arrived on site customer complaint was oven would not preheat or do anything pull the unit out pull the back off found that the wires were burned replace the wire harness and fuse tested the unit all work great
Near Temple, TX 76502
Dylan T.
Job Details: 10/29/2019
DRYER MAYTAG MEDX655DW1 Arrived on site customer complaint was dryer will not heat took the back off found it had a bad heating element replaced the part ran the unit everything work great
Near Austin, TX 78703
Wesley
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived onnsite and replaced freezer door. All checks good.
Near Killeen, TX 76542
Al
Job Details: 10/29/2019
DRYER MAYTAG MEDB835DW3 Arrived to install previously ordered part.Removed and replaced the control.Reassembled and unit tested as designed and also heated properly.Job complete
Near Austin, TX 78721
Joseph C.
Job Details: 10/29/2019
WASHER WHIRLPOOL WDT710PAYM3 "A river on site for “no heat/dry and smells” complaint. Inspected unit and found heating element faulty. Removed and replaced heating element. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78735
Leonardo
Job Details: 10/29/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to test unit for left rear burner flame too high to simmer. Tested unit found that all burner flams to normal on low. Let customer know to use left rear burner as her simmer burner. Tested unit. Unit test good. Job complete
Near Austin, TX 78747
Robert
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on job to replace refrigerator door. After replacement test operation.
Near Georgetown, TX 78626
Jonathan
Job Details: 10/29/2019
OVEN WHIRLPOOL WFG320M0BB2 Arrived on site to replace knob. Left at front door as prior arrangement was made.
Near Austin, TX 78749
Kevin
Job Details: 10/29/2019
WASHER WHIRLPOOL WTW4800BQ0 "Arrived on site and inspected washer and found saved error codes for basket speed fault, ran all functions in manual diagnostic cycle and everything passed. Sent video of washer spinning and pic of motor assembly to CS. Apt resident is not home to speak to. No problem found with washer, no water leaks detected at time of service, job complete.
Near Austin, TX 78741
Robert
Job Details: 10/29/2019
DRYER AMANA NED4655EW1 Arrived on job for complaints of not starting. Found fuse open. Replaced fuse and thermostats test dryer temperature
Near Austin, TX 78737
Kevin
Job Details: 10/29/2019
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site and found customer is experiencing time jumping, not staying connected to Wi-Fi, and other general overall functions not working correctly. Spoke with tech line and they said this is all due to a software update that is needed, software update has not been finalized yet and may not be until December. Until this time oven is expected to not work properly SR7726232796"
Near The Hills, TX 78738
Brandon
Job Details: 10/29/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of unit vibrating and making noise, found unit not level, I leveled unit, tested good, no error codes."
Near Waco, TX 76710
Dylan T.
Job Details: 10/29/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived on site customer complaint was it was dripping from the icemaker sound at the left door was not closing all the way because the flap on the door was not set correctly show the customer how to close the door properly so the ice maker gasket will seal all Lines are dry
Near Round Rock, TX 78681
Thomas L.
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to repair unit for leaking water. The customer showed me that she is seeing water leak from the top right ceiling of the fridge. The water leak was coming from the water filter housing. The line on the right was not fully inserted. Re-inserted line and tested all other lines as well. Unit now works without water leaks. All water connections were dry after repair.
Near San Marcos, TX 78666
Kevin
Job Details: 10/29/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and replaced timer diagnosed by previous technician, after replacement started dryer on a timed cycle and observed it stop normally. job complete"
Near Austin, TX 78757
Wesley
Job Details: 10/29/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived onnsite and found unit operating with demo mode. Restored function and advised customer on how to remove from demo. All checks good
Near Waco, TX 76708
Dylan T.
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site customer complaint was icemaker will not make ice found it was just in the off position put the arm down show the customer how to do it all lines are dry
Near Pflugerville, TX 78660
Scott
Job Details: 10/29/2019
WASHER WHIRLPOOL MVWX600XW0 Arrived on site for unit not running and burning smell . Found latch failed . Also found motor failing . Did also mention unit may need more parts due to sitting for several years .
Near Austin, TX 78737
Robert
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on job for complaints of not making ice. Found the water supply low recommendation to replace filter.
Near Austin, TX 78703
Wesley
Job Details: 10/29/2019
DISHWASHER WHIRLPOOL KDFE104HPS Arrived onsite and replaced both hoses Per customer request wrapped both hoses in mesh. All checks good.
Near Cedar Park, TX 78613
Lou
Job Details: 10/29/2019
WASHER WHIRLPOOL WTW4950HW1 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed. I manually tested the spin and agitate modes and during high speed spin, I could hear a tapping noise. I removed the drum and tested in spin mode again and could hear the gearcase making a tapping noise. I removed and replaced the gearcase and cam and calibrated. Retested and the unit operated as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 10/29/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 Arrived on site and found unit operating as designed. Advised customer on findings. All checks good.
Near Lakeway, TX 78734
Brandon
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site to replace freezer door, after replacing, found door is bowed and not closing, I tried to form gasket, that did not help, ordering new freezer door. Returning tech needs to mark door as defective. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 LW10691266 (dor-fip)"
Near Austin, TX 78746
Luis
Job Details: 10/29/2019
REFRIGERATOR KITCHENAID KSSC42QMS01 Arrived on site for cooling issue. Checked temp 18° in freezer and 44° in fresh food good air flow to fresh food,removed evaporator cover found evaporator a little more then half with frost,checked Evap with a uv light no signs of dye,removed compressor cover no traces of dye leaking,checked pressure reading -7 on low side added 2 o.z. Of refrigerant pressure reading 0 left gauges on good pressure checked evaporator good frost pattern."
Near Austin, TX 78749
Leonardo
Job Details: 10/29/2019
RANGE WHIRLPOOL WFG525S0HV1 "Arrived on site to test unit right front burner not igniting. Tested unit and found that burner cap was not installed correctly. Tested unit. Unit test good, no leaks present at this time. Job complete"
Near Uhland, TX 78640
Robert
Job Details: 10/29/2019
RANGE WHIRLPOOL WFC150M0EB1 Arrived on job for complaints of burners not working. Found receptacles damaged. Replaced receptacles and test.
Near New Braunfels, TX 78130
Richard
Job Details: 10/29/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite for the oven not heating properly. During testing found that the control board was not supplying the correct voltage to the heating elements. Tested all components and they tested good. Replaced control board and oven tested good. Complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/29/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for customer complaint of unit not making ice, found broken fill tube wire, I replaced fill tube, unit tested good.
Near Pflugerville, TX 78660
Cliff
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found wiring for fill tube heater broken. Replaced filter heater and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near The Hills, TX 78738
Brandon
Job Details: 10/29/2019
DRYER WHIRLPOOL WED92HEFU0 "Arrived on site for customer complaint of unit making loud banging noise, found drum was cracked and out of round as well as roller wheels. Ordering drum and repair kit. ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10541657 (drum)"
Near Austin, TX 78723
Joseph C.
Job Details: 10/29/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for “not spinning and not draining” complaint. Inspected unit and could find no issues and no codes. Cleared debris from bellows and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78758
Cliff
Job Details: 10/29/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on site to replace timer for washer. Replaced timer control board and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78681
Thomas L.
Job Details: 10/29/2019
OVEN KITCHENAID KEBK171BSS00 Arrived on site to repair unit that does not operate at all. Tested unit to find it totally in operable. Tested power to unit which was good. Tested thermal fuse in control panel to find it has failed. Removed and replaced control panel fuse. Unit now heats to 350 properly.
Near Killeen, TX 76549
Al
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived to inspect unit dripping from ice dispenser.Turned on water and unit operated as designed.It is believed the ice door was opened and that’s where the water was leaking from.Unit works properly.All water lines were dry at the time of service.Job complete
Near Killeen, TX 76542
Al
Job Details: 10/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to inspect unit continuously cutting on and off.Confirmed the complaint and removed the freezer evaporator cover and unit was heavily frosted up.I used my steamer to defrost the unit.After defrost the evaporator fan came on and began coolingReassembled and unit began cooling.
Near Buda, TX 78610
Leonardo
Job Details: 10/29/2019
RANGE WHIRLPOOL WFG320M0BB2 "Arrived on site to test unit for. It starting. Tested unit found that no gas was getting to the unit. No issues at this time, job complete"
Near Georgetown, TX 78628
Jonathan
Job Details: 10/29/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site for washer leaking from bottom. Performed diagnostics mode and checked fault codes, no faults. Tested inlet valve and found no leaks, found minor water markings from valve. Inspected gear case and found major oil leak. Removed gearcase and found water getting inside gear case. Removed failed gear case and installed new. Ran calibration cycle and test cycle. All tested good, no water leaks detected."
Near Pflugerville, TX 78660
Scott
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site for Ice maker leaking . Found bottom bracket on IM broken and one of side screws not in hanger on IM . Causing water to build up at cup . Replaced maker . Ran harvest all checked normal . Nonwater leaks detected . Job complete .
Near Austin, TX 78727
Andy
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78746
Luis
Job Details: 10/29/2019
REFRIGERATOR KITCHENAID KSSS42DWW02 "Arrived on site for water leaking. Tested water dispenser found water leaking from copper tube connection diagnosed prints failed in connection,removed cooper connection installed whirlpool connector to both water lines,tested water dispenser no leaks.used 1 WP2198677 (CONNECTOR) from stock"
Near Hewitt, TX 76643
Dylan T.
Job Details: 10/29/2019
DISHWASHER WHIRLPOOL WDT730PAHB0 Arrived on site customers complaint was unit would not wash thought it was a bad subassembly replace the part ran the unit no leaks all lines are dry
Near Manor, TX 78653
Scott
Job Details: 10/29/2019
RANGE WHIRLPOOL WFC150M0EB4 Arrived on site for f9 error code . Checked voltage at terminal block after checke in breakers . Found outlet is dropping a leg . Advices to have electrician check outlet and breaker . Job complete .
Near Pflugerville, TX 78660
Cliff
Job Details: 10/29/2019
DISHWASHER WHIRLPOOL WDF540PADW0 Arrived on site to diagnose a dishwasher with odor complaint. Tested all parts and components and found no mechanical failures at this time. Advised customer on best procedures for washing and cycling unit to prevent odors from occurring. No repairs are needed and no leaks were found at time of service.
Near Austin, TX 78735
Robert
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL KSSS48QJX00 Arrived on job for complaints of no ice and rust in ice bin. Confirmed the rust. Checked on availability of complete ice bin and individual parts now available called parts to check other availability and none available.
Near Austin, TX 78759
Cliff
Job Details: 10/29/2019
WASHER WHIRLPOOL WFW85HEFW1 Arrived on site to diagnose a washing machine that is immediately turning off after power is pressed. Reset control through diagnostics and found unit is now working properly. No further repairs are needed and no leaks were found at time of service.
Near Buda, TX 78610
Robert
Job Details: 10/29/2019
DISHWASHER MAYTAG MDB8959AWW5 Arrived on job for complaints of leaking. Ran test no leaks detected separate door and checked for signs of water none remove kick plate and checked underneath.