Arrived onsite and found failed capacitor causing failure to complete cycle. Replaced capacitor W11395618 with truck stock. All checks good. ; used 1 W11395618 (Capacitor) from stock

Arrived on site for defective leds removed defective leds installed updated led modules per service pointer all leds working as designed. Autho S84638

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the main control and the RC evaporator cover. I mounted the thermistor with zip ties. I powered the refrigerator up and found it working as designed. Call complete. Technical Service Pointer #: W11376817A.

Arrived on site for a refrigerator that is not dispensing ice intermittently. Inspected unit and work area. The customer advised that sometimes the ice gets stuck in the ice chute when they dispense cubed ice. Check the ice container and found all the cubes were proper sizes and there was no clumping going on in the ice container. Tested the unit five times and was able to dispense cubed ice as designed. I did not find any obstructions inside the ice shoot or the ice container causing the issue. I called Whirlpool Techline and spoke to Andrew SR# 7735137927. He advised that the issue would most likely be due to ice clumping in the ice container and that the reason why we cannot replicate it right now is because the ice is not clumped. Checked all door gaskets and found all door gasket sealing properly. He advised that this is a Yusen care issue and the consumer will need to dump the ice bin out once every week to two weeks and to make note for the repair. Call complete.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the outer glass, middle glass, and clips and tested the unit. The unit began to work and operate as designed. Call complete."

Arrived onsite for broken oven handle . Found the unit with the broken handle and replaced it.

Arrived onsite for a rang with a right rear burner that is not ingraining. Upon inspection I found this to be true I adjusted the burner and tested and found no change. I replace the burner head and tested the unit and found unit operating as designed. Job complete no gas leaks at this time

"Arrived on site for dishwasher not cleaning the dishes. I inspected the unit and work area. I found standing water in the dishwasher. I gained access to the drain line and found it didnt have a high loop. I corrected the drain line and found the water supply turned off. I turned the water supply on and tested the unit. I found the valve working, the pump working and the unit heating. It is now working as designed p. Job complete."

Arrived on site and replaced previously diagnosed icemaker assembly with inlet valve. Unit now working as designed. No leaks detected. Job complete.

Arrived onsite to replace door seal. Replaced seal and tested. Seal is seated properly and no leaks present at this time. Job complete

Arrived on site to test unit for door falling. Test unit and found broken pads. Replaced pads test unit and unit test good job complete.

Arrived on site to test unit for unit not heating correctly. Test unit and found black wire from power cord connected to white wire to unit. Removed the black wire and secured it to the black wire to unit test unit and unit test good job complete.

Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present job complete.

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did confirm that the customers model and serial ranges were within the service pointer and replace the heater. Tested the unit and the unit worked as designed with no leaks present. Call complete.

"Arrived on site for a washing machine that is making excessive noise when in use. Inspected unit and work area. The customer advised that it sounds like the motor is shorting out when the unit is running and thought there would be an issue due to the excessive noise in the washer mix when in use. Ran the unit through diagnostics and did not find any stored error codes. Ran the unit to an auto test and the customer advise the sound it was making when the unit was in agitation. Did explain to the customer that the sound that I was hearing was normal and not sound like a failed functional part. I called Whirlpool Techline and spoke to Butch SR# 7735145460. He had me run through a couple checks and all tests ran as designed. He advised that this is normal for these washers and to not make any repairs. He advised that the customer may contact customer service for further assistance but on the repair side, there was nothing else we can do. Call complete."

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, dryer, and coupler and charge the unit with 120 psi of nitrogen. Could not hear any leaks at the evaporator and found pressure holding. Vacuumed down the unit and found the unit held a vacuum at -31 psi for 15 minutes. Charge to the unit and found the unit cooling and operating as designed. Call complete."

"KRMF706ESS05 Arrived to inspect vibration. I found the lower air dam for the condenser was vibrating on the lower unit pan. I corrected the placement issue and secured the panel. Further testing revealed the issue was resolved. The drain tube was starting to form gapping and I sealed and re-mounted. The chassis required squaring and after, the doors operated as designed. No leaks observed during service."

Arrived on site for dryer not tumbling. I inspected the unit and work area. I found the belt slipped off the motor pulley. I reseated the belt and ensured it is in proper position. Job complete.

Arrived on site to install previous diagnose part. I gained access to the control UI. I replaced the UI. I reassembled the unit and tested it. It is now working as designed. Job complete.

Arrived on site for refrigerator with door swing problems. Inspected unit and work area. Inspected unit and found cam a bit work out and also found refrigerator not properly leveled. Replaced cam and leveled unit correctly. I explained this model is not spring loaded so they would have to hold the door for it not to swing open. Unit is operating as designed. No leaks where observed during service. Job completed.

"Arrived on site for oven, inspected unit and work area. CX complaint was smaller oven was not working. Tested unit and found it not responding. Called techline and while waiting for them to answer I found the problem it was the mode selector knob that was not actually selecting the appropriate mode. I spoke to Ed SR#7735147990 and informed him about my findings. Unit is now operating as designed. No leaks where observed during service. Job completed."

Arrived onsite to install previously ordered parts. Replaced outer glass assembly and name plate. Door is now correct. Job complete.

"Arrived on site for dishwasher not turning on. Upon arrival confirmed issue but found f4e3 in diagnostics. I then verified motor had stable 120v connection. Confirmed motor failure and replaced sump asm. Reassembled and tested unit, found no leaks and dishwasher functas designed. Call complete"

Arrived onsite to install previously ordered parts. Replaced door ice separator assembly. Test unit and and all components operate correctly. No leaks present at this time. Job complete

Arrived onsite for damaged cook top. Upon arrival inspected unit and found cooktop is warped/ bent and not staying securely mounted to range. Need to replace cooktop. Replaced cook top. Unit is operating as designed. Job complete

"Arrived onsite for Dryer will not sense that the door is properly closed, and will not start.. upon arrival inspected unit and found fractured door switch. Replaced door switch and test unit. Unit is operating as designed. Job complete"

Arrived onsite for SOUNDS LIKE FAN MAY BE RUBBING ON SOMETHING WHEN IT IS ON. Upon arrival test unit and fan blade is rubbing . Found vent hood housing screw was too long causing fan blade to touch. Adjusted screw. Test unit. Unit is now operating as designed. Job complete

Arrived onsite for article caught between basket and wash plate. Removed wash-plate and was able to remove clothing. Inspected shaft and wash plate and are good. Job complete

Arrived on site to repair ice machine needing previously diagnosed system. Upon arrival reconfirmed issue and found leak in evaporator then remove dry air compressor in evaporator plate. Old vacuum after placing parts found the leaks and charge system with 5.5 ounces of refrigerant and found psi levels at 50 equalized. Found ice machine cooling is designed to inform customer to give unit 24 hours to fill been. Call complete

Arrived onsite for Vibrating and shaking The whole unit All the time. Upon arrival ran diagnostics and there are no saved error codes. Inspected suspension and is good. Ran components test and unit is spinning correctly during all spin speed test. Ran a drain and spin test with clothing correctly placed in basket unit . Found banging noise is from drain hose hitting the back panel of the unit.

Arrived on site for washer not turning on. Upon arrival found no errors in diagnostics. Found unit had been stuck in flood mode due to small amount of debri in pressure trap. Cleared debri and tested u it. Found no leaks and washer functioning as designed. Call complete

Arrived on site to diagnose a dishwasher that is not draining. Found drain line not installed properly causing it to kink. Reinstalled line properly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to replace previously ordered parts for refrigerator. Replaced front cover for freezer drawer and all is working properly at this time. Drawer wasn't in need of replacement. No further repairs needed and no leaks were found at time of service.

Arrived on site to diagnose a dryer that is not drying properly. Found thermistor and himit t-stat malfunctioning and replaced both parts. Tested unit and found all is functioning properly at this time.

Arrived on site to diagnose a dishwasher that is not draining. Found plug in garbage disposal was not removed during installation. Removed plug and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.

"Arrived on site to test unit for no heat, tested unit found breaker tripped, reset breaker checked all sensors and heat element, everything is running good, tested vent and found complete restriction, removed vent from unit and demonstrated to customer suction with vent off and on, advised customer to call back her vent cleaners, vent has a restriction and needs to be removed before using unit, provided customer with dryer vent wizard number, at this time job complete"

"Arrived on site to test unit for not operating properly, customer stated that cycles would end but clothes inside would be wet and covered in suds, system would tell her to do cleaning cycles back to back but still suds are present, tested unit found no error codes in system ran diagnostics cycle, all components are functioning properly, customer has a water softener causing excessive suds, showed customer how to adjust detergent dispenser settings, unit has a automatic dispenser that cant be removed so customer cant manually adjust detergent, advised customer to Dilute detergent 50/50 with water, run a clean cycle with vinegar and also a empty cycle to clear out all excessive soda buildup in tub, customer will call us back if no improvement, at this time job complete"

Arrived onsite and tested microwave for not heating properly. Preemptively secured interlocks due to evidence of normal loosening of the mounting screws. Tested mug with 2 cups of water and unit heated water sufficiently in the first minute boiled water within 3 minutes. Advised on findings and repair of the interlocks. All checks good. Unit is operating as designed.

"Arrived onsite for unit not operating, not responding to inputs. Found breaker off and found control lock engaged upon restoring power. Exited control lock and checked diagnostics for errors. No stored errors. Unit will begin cycle properly. Advised maintenance on findings. Door lock is engaging and disengaging as designed."

Arrived onsite and replaced freezer door. Also found that an additional possible cause could be that 5e humidity control was not on and there was condensation collecting and dripping off of the mullion into the freezer door switch housing. Turned on humidity control. All checks good.

Arrived onsite for all burners on high and no adjustment. Upon arrival inspected unit. Made adjustment to all burners so that flame transitions from low to high. Burners are now functioning properly. Job complete

"Arrived to inspect no cool. I found the unit not cooling and I pressurized to 140 psi and monitored. Seeing no change in 10 minutes, I lowered the pressure to 120 so I could monitor on both gauges accurately, for an additional 10 minutes. Seeing no change, I thoroughly swept the system from both directions with nitrogen and R/Rd the compressor and vacuumed to 340 microns. Holding vacuum for an additional 15 minutes, I charged with the MFG prescribed refrigerant charge and tested. The unit cooled as designed. No leaks observed during service. I contacted the MFG and advised of the 2nd compressor and findings. file#7735148787."

"Arrived on site to inspect dryer error codes. Upon further inspection, the customer advised that theyve had two other repair companies service the unit and could not repair the unit and advised that previous techs disassembled the unit. I placed the unit in diagnostics showing error code F9E2. I cleared the code and continued with testing and the unit operated as designed. I performed another diagnostics test and again the unit operated as designed. I tested the unit in a timed dry mode for 10 mins and the unit operated as designed. I tested one more time in diagnostics and timed dry mode and the unit continued to operate properly. I contacted techline and spoke to Andrew and advised of the compliant, prior service, and my findings. Andrew advised that the float switch might have been stuck, but if the unit is operating properly, not to replace any parts. Provided SR#7735140500. I advised the customer of my conversation with tech support and recommended that they dry a load and see what happens. Advised that if the unit fails again to contact our office and schedule service. No water leaks observed during service, job completed."

"Arrived on site for refrigerator making noises. Inspected unit and work area. Tested unit and found a bad filter housing and a bad filter. Gained access to replace filter housing and replaced it. Unit is now operating as designed. No leaks where observed during service. Job completed.

Arrived on site for poor washing performance. Found weak wash motor and drain tube clogged with grease . wash motor and drain tube . also unit is not heating up and control is no longer available. No water leaks detected at time of service.

Arrived onsite for refrigerator door popping open consistently. Found door needed adjustment and liner near hing had snapped causing a structural binding that tended to prevent the door from closing consistently. Adjusted level and lubricated the binding. Unit is now operating as designed and closing consistently.

"Arrived on site for no ice. Checked wires at door harness found no damage to wires,ran diagnostics thermistor test passed,bucket test passed,ran harvest test passed dumped ice,ran fill test passed icemaker filled with water. Found no issues with icemaker in diagnostic test.

Arrived on site and replaced all led modules per service pointer W11606409 using s-code S84638. Unit now working as designed.

"Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the hub assembly and tested the unit. The unit began to work and operate as designed. Advised the customer that if any further issues persist, they would need a new gear case and transmission assembly and will be liable for the additional repair cost of they choose to continue repair

"Arrived on site. Replaced compressor,evaporator,drier and recirculating pump,vacuumed system down unit kept vacuum recharged system to manufacture spec ran diagnostics weak water flow from valve,replaced valve,ran diagnostics all test passed good frost formation on evaporator plate. Sealed system parts covered by manufacture. used 1 W10897719 (Valve) from stock"

Arrived on site to test unit for unit turning off on middle of cycle when unit was running. Test unit and found unit accidentally unplugged under sink thats why it stopped and didnt drain. Plugged unit in test unit and unit test good job complete.

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit turned off. Turned on and placed in diagnostics. Tested the unit and found the recirculating pump is bad. I removed and replaced the recirculating pump and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived to inspect continuous ice production issue. I measured temperature and the FC showed -8?F, plenty cool for ice production. I heard the unit attempt to cycle and fill and the ice that was dropped was hollow and very wet, indicating a likely short-cycled ice production. The RC measured at 33? and was set to 42. I removed the water supply line and found a large amount of debris from the supply within the home. I flushed with approximately five gallons of water and found no more visible signs of debris. I noted the ice maker would short cycle after about 10 minutes repeatedly. I R/Rd the ice maker and tested. The CX requested the filter and I added it to the charge. I added a 6? offset increase to both the FC and RC chambers. No leaks observed during service."

"Arrived on site for fresh food section warmer then normal. Fran diagnostics and found evap fan not working . Replaced fan and all checked normal. No water leaks detected at time of service job complete

Arrived on site for unit not cooling properly no ice production. Customer stated unit would intermittently show PO on ui. Unit has never been pulled out. Pulled unit out and found p2-7(pink wire) defrost wire broken entering cabinet. Provided customer with SR#. Job complete. Sr#7735146820

Arrived on site to install previous diagnose part. I gained access to the console and replaced it with new. I tested the console and found it working properly.

Arrived on site to install previous diagnose part. I gained access to the console and replaced it with new. I reassembled the unit and tested the buttons. The unit is working as designed.

"Arrived on site to inspect washer not draining. Upon further inspection, I found the dryer stacked on top of the washer located in the garage (photo). I placed the unit in diagnostics showing error code F9E1-long drain. Cleared the code and continued with testing and when the drain pump came on at the beginning of diagnostics, I could hear that it was struggling to drain the water from the unit. I canceled testing and pulled the unit out and removed the back panel to gain access to the drain pump. I removed the drain pump filter and found a large amount of debris inside the filter (photo). I removed the debris and re-installed the filter and retested and unit is operating as designed. I secured the drain hose at the drain pipe (photo). No water leaks observed during service, job completed."

"Arrived on site to inspect microwave venthood light. Upon further inspection, I found the bulb had broken free from the base and the base was still inside the socket. I removed the old base and installed a new bulb and tested. Unit is operating as designed. Job completed."

"Arrived on site to install previous diagnose parts. I replaced the felt seals, the guide wheels, pulley and belt. I reassembled the unit and tested it shortly. I found the basket tumbling and heating. I advised the customer to not run the unit for 24 hours to let the glue cure on the seals.

"Arrived on site for dryer, inspected unit and work area. CX complaint was water sitting in tub. Entered diagnostics and found error code F3E2. Tested unit and found it operating as designed. CX had explained that she had cycled power to it and it was operating better after that. I called techline and explained what had happened and said that unit is operating as designed. No leaks found during service.

"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer not turning on. Tested and found faulty motor. Unit will need new motor and rebuilt kit.

"Arrived on site for wall oven having inconsistent temperature. I inspected the unit and work area. I ran a temp test. I found the bake element coming on, and the broil element coming on. I set preheat too 350 degrees. I found the unit 10 degrees lower then set point. I recalibrated the oven and reshaped the gasket. The unit is working as designed.

Arrived on site for wall oven giving f8e1 only when both/lower (only also) ovens were used. Upon arrival confirmed issue. Found during diagnostics tests lower fan motor continuously failing to stay at steady speed even with proper power supply. I installed required motor. Reassembled and tested both ovens. Found no issues after 30 minutes of run time.

Arrived on site to diagnose a washer that is shaking during spin. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best loading process to help with balancing loads. No leaks were found at time of service.

"Arrived on site to test unit for grinding noise, tested unit found wash plate grinding during agitation, , customer accepted, replaced wash plate, ran diagnostics cycle, all components are functioning as designed, no leaks detected job complete"

"Arrived on site to replace dented door, verified that door was needed, inspected new door and replaced, builder will give the nameplate to customer, left name plate with builder job complete"

"Arrived onsite for washer leaving lint behind at the end of the cycle. Upon arrival inspected unit. Customer took pictures. Debris left on upper section of basket and tub ring area. Ran fill, agitate , spin and drain test. All are functioning properly. Found no evidence of unit deterioration. Suspected external debris entered unit and took some time to clear. Most recent loads have not shown debris. Customer will monitor.

"GDT695SSJ5SS Arrived to inspect draining issue. I found debris within the pump haousing and it had galled the housing walls. I removed and replaced the pump assembly and tested. The issue was corrected and the unit operated as designed. No leaks observed during service.

"Arrived onsite for water is leaking from under the cabinet. Upon arrival filled tub with water. Inspected tub for leaks and is good. Ran forced drain and no leaks from pump or hoses. Ran a quick cycle and inspected dispenser, Found that intermittently water splashes from over fabric softener dispenser. Need to replace tub ring per service pointer W11651001. Ordering tub ring office to reschedule ; ordrng 1 W11590590 (Tub ring)"

"Arrived to inspect noise. I found the unit would squeal loudly anytime there was rotation of the basket or wash plate. I found the gear case was in the early stages of seal failure and oil was just starting to leak into the splutch area. No leaks observed during service. Schedule With 360966, office to contact the customer for scheduling.; ordrng 1 ScheduleWith360966 (Schedule With 360966) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11454741 (Gear Case) and 1 W11428524 (Capacitor 45?F)"

"Arrived on site and inspect refrigerator and found two loose doorhandles, Customer is also experiencing cheddars from the water line collection on the top of the Water and ice dispenser door. There are also little imperfections on the rail track that the top freezer door right on the bottom freezer door. This makes a rattling noise when moved. Corrected door handles, added Perma gum around waterline connection and this did not correct issue. Will need to bring back a water pressure regulator and in-line waterline to correct issue. Will also bring back both freezer drawers.; ordrng 1 W10394073 (Water line) and 1 W10704090 (Freezer bin) and 1 W10594047 (Freezer bin) and 1 8212547RP (PEX water line) and 1 W10786952 (Pressure regulator)"

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that both sections have stopped cooling and the unit has been making a clicking sound every three minutes. Remove the back cover and found the compressor scorching hot to touch and was pulling 9.3 A prior to shutting down. The unit will need a new compressor, dryer, and coupler for repair. The office will need to contact the customer about a return date due to limited parts availability. Please schedule service for three hours.; ordrng 1 W11574734 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen)"

"Arrived onsite for washer not spinning. On inspection found that the unit did not agitate or spin. Checked voltage to the actuator in had 5VDC, checked the cap and it was 45.7u found error F7E5 Installed new actuator. Tested again still no spin cycle. Ordering motor and capacitor W11428524. ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor)"

"Arrived on site for a wall oven that wont turn on. Inspected unit and work area. The customer advised that the unit will turn on but the inside buttons inside of the white screen will not work. Did confirm that the home button, light button, and menu options button were functional but The inner screen would not except any selections. Checked wiring and found all wiring secured and connected. The unit will need a new user interface for repair. Ordering the user interface in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11297709 (UI)"

Arrived on site to diagnose a cooktop with a burner not lighting. Found ignitor clip missing and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 8286863 (Clip)

"Arrived on site for cooling complaint. Found fresh food evaporator heavily incased in ice. Ordering drip pan and harness to cover repair per service pointer,customer will defrost unit; ordrng 1 W11457241 (Drip pan)"

Arrived onsite for dishwasher not draining. Upon arrival inspected unit. Found that issue was actually wash motor failed. Unit does fill and drain. Diagnostics showed 4/3 motor failure and confirmed with test. Office to reschedule ; ordrng 1 W11025157 (Sump and motor) and 1 W10906426 (Control)

Arrived onsite for previously diagnosed parts. On arrival found the pump was not working. Installed the pump and tested unit. Got a H20 error pulled the unit back out and found the hose was pinched. I put the unit back in diagnostics mode and was looking for water leaks and noticed water streaming in the right back corner. On inspection found that the unit had a seam that was leaking at the top right corner. Informed the customer that the dishwasher tub needed to be replaced. Ordering a new tub W11409865. There were water leaks detected during service. 3rd party warranty needs to approve the parts. ; ordrng 1 W11409865 (Tub) and 1 W11537778 (Heating element)

"Arrived on site to test unit for no ice production, customer stated that RC is not cooling also, tested unit found defrost system failed, FC evaporator cover frozen over, ran ice maker through diagnostics, ice maker completed cycle and filled with water, defrost issue is effecting ice production, will need control box, FC thermistor and evaporator harness, ordering parts, office to reschedule ; ordrng 1 W11546609 (Control box) and 1 W11546681 (Evaporator harness) and 2 W10384183 (Thermistor)s"

"Arrived on site for cooktop, inspected unit and work area. customer complaint was cooktop broken. customer states cooktop was broken when delivered. Cooktop was uninstalled and unable to test. I explained to customer we will need the unit to be installed before we return to install glass. ; ordrng 1 W11051484 (Cooktop glass)"

Arrived on site to test unit for not keeping temps properly. Tested unit and found no issues with unit. Advised against using hanging thermometers as they cannot keep up with temp fluctuations. Job complete.

"Arrived on site and found bake cycle will trip gfci on right oven only. Broil cycle works fine. Left oven bake works fine. Checked ignitor wire for damage and it is fine. Spoke with tech line and they recommended replacing control board. After replacing powermax control nothing changed. If bake is started with door open it will ignite but as soon as door is closed gfci trips. Same with convection bake. Broil, and convection roast work fine and do not trip gfci. Spoke with techline again and the recommended replacing UI, will also bring DSI and power max extension. 7735110870; ordrng 1 W11355250 (Control) and 1 W11406541 (Control)"

"Arrived on site to diagnose refrigerator that was not cooling in either compartment. Examined unit and found warm Temps on both compartments. Compressor was not running at time of service. Could hear the start device clicking and compressor not starting. Checked compressor and found it was hot and locked up, due to sealed system failure. Verified lines are steel and not aluminum, no lok rings needed. Ordering R600 sealed system parts. Office to schedule.; ordrng 1 W11635510 (Compressor) and 1 R600Kit (R600 Kit) and 1 W11546692 (Evap) and 1 Wpw10143759 (Dryer) and 1 W11506635 (Access Valve)"

Arrived on site for right front burner not lighting or taking long time to ignite . Found bottom of cap rough and not allowing cap to sit properly . Ordering caps . No gas leaks detected at time of service. Call to set return ; ordrng 1 W11121390 (Caps)

Arrived on site for water still leaking from washer . Ordering per service pointer W11651001 new tub ring . Also reordering faucet switch assembly and bezel . Call to set return . C-NOTE ; ordrng 1 W11094304 (Ring tub) and 1 W11094976 (Bezel) and 1 W11175629 (Faucet switch)

Arrived on site to test unit for no ice production. Found water level sensor thinking reservoir is full when empty. Also found compressor kicking on and off intermittently. Recommend compressor replacement. Needing 2hrs and SS tech on return visit. ordrng 1 WPW10605286 (Compressor) and 1 WPW10200037 (Dryer tube) and 1 W10913906 (Access)

"Arrived on site to diagnose oven throwing an F1E0 code. On arrival found code is present, which is a code for display board failure. I was able to cancel the error and check in diagnostic mode, and found an F2E1 error for stuck key. Ordering a console / UI assembly to resolve. ordrng 1 W11600643 (Control Panel)"

Arrived onsite for a freezer with the over temp light staying on. I checked the temp inside the freezer and found it at 0 degrees and the over temp light was on. I could not get the over temp light to reset using the control. I cycled power and was able to get it to reset and turn off. The customer stated that they did reset the light but after about three hours it had come back on. The customer stated that nothing in the freezer has ever thawed or become soft. I explained to the customer that I would order another control and to monitor and see if the light comes back on. If it doesnt turn back on then it should be good and the call should be cancelled. Ordering W11579401 control. Office to RS.; ordrng 1 W11579401 (Control)

Arrived on site for fridge making rattling noise . Found compressor feet failing and allowing compressor to rattle . Ordering feet . No water leaks detected at time of service. Call to set return ; ordrng 4 W10806346 (Compressor feet)s

"Arrived onsite for Not Cooling - Both Sections . Upon arrival inspected unit and found compressor energizing , then turning off after a couple seconds. Test compressor and found common to ground showing resistance. Contacted SW for assistance. Suspecting a burn out. Returning tech Check for possible burnout. This is a r134a system.Ordering complete sealed system components including compressor,evaporator,condenser,access valve,UI drier, nitrogen, tube kit. Office to reschedule ; ordrng 1 WPW10466675 (Compressor) and 1 876765 (Tube kit) and 1 WPW10608485 (Evaporator) and 1 W10559262 (Condenser) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (UV drier) and 1 W10913906 (Access valve)"

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, the customer advised that the drain screen is missing and the lower spray arm is not attached and the unit is not cleaning the dishes well. I inspected the unit and found the screen missing and the lower spray arm not attached properly. Re-attached the spray arm and placed the unit in diagnostics showing error code F7E1-incoming water temps too low. I cleared the code and continued with testing. I tested amp draw at the harness mat the junction box and found the element is showing 7-9amps during wash and drying cycles of diagnostics. All of the other components are within amp draw range as well. Customer advised that they have a water softener system. I made recommendations for use and care, as well as, detergent and rinse aid use (see photo of LBH). No water leaks observed during service. Returning tech see sticky note; ordrng 1 WPW10463906 (Screen)"

Arrived onsite for Broken or Missing Parts. Upon arrival inspected unit and found ice tray detached from icemaker. Need to order icemaker. ordrng 1 W10873791 (Ice maker)

Arrived onsite for a refrigerator not cooling correctly in either compartment. I found out the unit is getting partially cold in the FC but the RC is at room temp except at the bottom. I found 123VAC to the evaporator fan and its not running. The fan will need to be replaced. The customer will not be back until December 25th. Ordering WP2315549 evaporator fan. Office to RS.; ordrng 1 WP2315549 (Evaporator fan)

Arrived onsite and found fresh food sectionn 65 degrees. Found freezer at 10f. Found evap frozen through with over an inch of ice. Called techline to report findings. Spoke with Bruce and with drew. Sr#7735106970 found thermistors in range and found the heater circuit open line from the control. Ordering sealed system repair to replace evap and heater assembly. ; ordrng 1 R600 (Evap heater circuit open line from control) and 1 R600 (LOKRING required Aluminum cap tube)

"Arrived on site. Removed front cover found ice slabs made and sitting on grid cutter,found broken wire on fgrid cutter and found water leaking from drain cap. Unit will need a new cap and grid cutter ; ordrng 1 WP2185696 (Cap) and 1 WP2313637 (Grid cutter), states that autho needed"

"Arrived on site for washer, inspected unit and work area. customer complaint was washer not draining or spinning properly. Stored error codes F0E3 F8E1 F2E1. Called techline and spoke with Andrew sr#7735110171 and suggested to replace control board. Im ordering control and scheduled customer to return on 11/30/22 and office will contact customer with time frame. No leaks where observed during service.

Arrived on site for washer giving IE error towards end of cycle. Upon arrival confirmed issue and found cause of failure was cold side inlet valve. After getting customer authorization made repair and tested unit on 3 cycles and verified no errors were occurring. No leaks present. Call complete

"Arrived to inspect ice dispensing continuously. I found the actual issue with the unit was the auger motor for the ice bin was that part running and the ice being dumped out was actually due to the pressure of the ice from the auger and not from being commanded open by the UI. I tested at P13 of the main board and found a closed circuit to the auger motor at all times, allowing line VAC to pass through anytime the door switch was closed. No leaks observed during service. ; ordrng 1 WPW10404689 (Main Control)"