We serviced a
GE COOKTOP
Model PGP990SEN1SS
Near Georgetown, Texas 78628
Maurice R
Job Details:
11/04/2022
Arrived onsite for GE cooktop not lighting. On inspection the back left burner would spark and ignite the burner. The rest of the burner will not spark. You can get the left back burner sparking and the rest of the burners will ignite while the left back burner is sparking. The other burns will not spark individually.
We serviced a
LG DRYER
Model DLGX3471V
Near Austin, Texas 78738
Kevin
Job Details:
11/04/2022
"Arrived on site and inspected dryer and found gas flow sputters after it has ignited. After replacement started dryer on a normal cycle and it is no longer sputtering, job complete"
We serviced a
KITCHENAID COOKTOP
Model KECD806RSS04
Near Lakeway, Texas 78734
Scott
Job Details:
11/04/2022
"Arrived on site replaced left front switch . Tested unit and all rings on element are heating . No other issues found . Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Georgetown, Texas 78626
Gerry C
Job Details:
11/04/2022
"Arrived to instal diagnosed parts. I removed and replaced both actuator and the separator assembly. I tested the unit and all functions were present. I removed debris from the condenser and then squared and set the chassis. The FC door would not self close and after adjusting and lubricating the slides, the issue was resolved. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, Texas 78634
Cliff
Job Details:
11/03/2022
Arrived on site to diagnose a refrigerator with light not working. Found rc door switch broken and it will need to be replaced to complete repairs. ordrng 1 W11123941 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cedar Creek, Texas 78612
Matthew
Job Details:
11/03/2022
"Arrived onsite to replace failed tube assembly orifice holders. Upon disassembly and unboxing found incorrect holders. 2x front left and 2x rear left. Need a front right and rear right. Will need to order correct assemblies. Left front, left rear, right front and right rear all need replacement. Bringing back spud-orifice and regulator. Left unit disconnected and gas off. Notified customer not to use, house is not lived in yet. ; ordrng 1 W11050487 (Right front tube assembly) and 1 W11167099 (Right rear tube assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Riesel, Texas 76682
Jonathan M
Job Details:
11/03/2022
"Arrived on site for a refrigerator that is intermittently cooling. Inspected unit and work area. The customer advised that the unit has stopped cooling all together and is on the refrigerator temperature is in the freezer department. Found the evaporator fan and condenser fan running but the compressor not running. Took an amp draw off the compressor and found the compressor pulling 5.8 A for 30 seconds before shutting off. I am ordering all sealed system components including the dryer, compressor, access valve, and evaporator for repair. The office will need to contact the customer about a return date due to out of stock and PSP items. Please schedule service for three hours.; ordrng 1 W11580057 (Compressor) and 1 W11546605 (Evaporator) and 1 W11506635 (Coupler) and 1 Wpw10143759 (Dryer)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Hutto, Texas 78634
Maurice R
Job Details:
11/03/2022
"Arrived onsite for freezer not cooling. On inspection found temp was 32?. The compressor was extremely hot, did a amp test and the start up was 16 amps and the running was .6amps. Ordering compressor and parts. ; ordrng 1 W11209866 (Compressor) and 1 WPW10143759 (Drier) and 1 W11499658 (Fan motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near New Braunfels, Texas 78132
Andrew
Job Details:
11/03/2022
Arrived on site to test unit for not cooling. Found compressor seized up. Changed run cap and start device with no improvement. Recommend compressor replacement. Needing 2hrs on return visit. R600 and nitrogen. . ; ordrng 1 W11574734 (Compressor) and 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 W10913906 (Access valve) and 1 WPW10143759 (UV drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Austin, Texas 78759
David S
Job Details:
11/03/2022
Arrived on site for fridge deli drawer not closing properly. I inspected the unit and work area. I found the deli drawer inside the fresh food section wont close. I inspected the drawer and found the drawer stuck and not able to be disassembled. I am ordering all the drawer parts to be replaced. The office will when we have eta on parts.; ordrng 1 W11243759 (Shelf glass) and 1 WPW10346891 (Left slide) and 1 WPW10346890 (Right slide) and 1 W11257202 (Deli pan) and 1 WPW10396909 (Deli pan front) and 2 W11226546 (Rail)s
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, Texas 78660
Cliff
Job Details:
11/03/2022
Arrived on site to diagnose an oven that has damaged light. Found light lens cracked and it will need to be replaced to complete repairs. Documented issue with safety team. Office to set return appointment. File# 7734943768; ordrng 1 W11450856 (Lens)
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS20
Near Austin, Texas 78759
David S
Job Details:
11/03/2022
"Arrived on site for damage to the back on a wall oven. I inspected the unit and work area.when I arrived the customer was using the microwave. I pulled the unit from the cabinet and found the top and bottom back covers dented in. I found the vent cover under the unit dented. I removed the dented panels and found the bracket for the blower motor dented as well. I tested the oven elements, temperature sensor, and harness. I found all in range and nothing shorted to chassis. I ran a bake cycle at 350 degrees. I found the oven heating to 350 with no issues. The unit is working as designed. The office will when we eta on the parts. ; ordrng 1 W11166802 (Chassis divder) and 1 W10655463 (Left bracket) and 1 W11134657 (Rear cover bottom) and 1 W11244446 (Duct cover underneath) and 1 W11171004 (Cover rear top) and 2 WPY706189 (Screws)s"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near San Marcos, Texas 78666
Andrew
Job Details:
11/03/2022
Arrived on site to test unit for not heating properly. Venting is not restricted. Found what appeared to be arcing on element connections. Replaced element and cutoffs. Found motor is not spinning properly. Recommend replacing motor. ; ordrng 1 279827 (Motor)
We serviced a
WHIRLPOOL OVEN
Model KOCE900HSS02
Near Austin, Texas 78732
Vincent
Job Details:
11/03/2022
"Arrived on site for micro combo, inspected unit and work area. CX complaint was not working. I verified and had stored error code F6E8. Called techline and spoke to Austin SR#7734966443 and tested a few connectors and found to have a bad appliance manager for microwave. Im ordering parts and returning on 11/08/22 AM. ; ordrng 1 W11325789 (MICROWAVE APLIANCE MANAGER)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Leander, Texas 78641
Kimo
Job Details:
11/03/2022
"Arrive on site MW With malfunctioning bulb. On arrival I found that the bulb is burnt out I am ordering the bulb and returning with the control and panel. Set return trip for the 11/07/22.; ordrng 1 8206232A (40W LIGHT BULB, MW)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Elgin, Texas 78621
Joe Z
Job Details:
11/03/2022
Arrived onsite for Wash Cycle Not Advancing . Upon arrival ran diagnostics and got F7-E6 motor circuit open. Inspected capacitor and is out of capacitance. Need to replace capacitor. Replaced capacitor and unit now spins. Also found that intermittently you have to unplug control to reset it. For unit to operate.Need to replace control per SP W11624962. Ordering control W11556725. Office to schedule.; ordrng 1 W11556725 (Control)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Kyle, Texas 78640
Kevin
Job Details:
11/03/2022
Arrived on site and inspected oven and found lights will turn on when door is open but not when button is pressed on control panel. Control panel would need to be replaced.; ordrng 1 W11600354 (Control panel)
We serviced a
MAYTAG OVEN
Model MER7700LZ0
Near Woodway, Texas 76712
Tyler
Job Details:
11/03/2022
Ive been on site for rains not turning oven functions on. Upon arrival confirmed issue and found no errors in diagnostics but I did find stealth bake element had blown leading to unit initially not heating. After installing bake element reassemble tested unit but found a power loss directly at the control going down to the bake element and will need with customer wants availability of part is known; ordrng 1 W11548762 (Control)
We serviced a
KENMORE DISHWASHER
Model 665.12783K310
Near Austin, Texas 78727
Vincent
Job Details:
11/03/2022
"Arrived on site for dishwasher, inspected unit and work area. Tested unit and found it leaking from diverter. I will be ordering the sump & motor assembly. Returning tech to collect the diverter and sump that we previously installed, per CS. Leaks where observed during service. ; ordrng 1 WPW10455260 (Sump&motor)"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near San Marcos, Texas 78666
Andrey
Job Details:
11/03/2022
"Arrived on site to test unit for noise, test unit found motor has slipped out from the mounting bracket shredding the mounting it self, blower wheel and belt, unit is also missing 2 front panel mounting clips, replaced motor, blower wheel and repair kit, advised customer not to run unit because it will cause damage to the unit, ordering parts ; ordrng 2 WP98234 (Clip)s and 2 W10854425 (Clip front panel)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDF0
Near Belton, Texas 76513
Tyler
Job Details:
11/03/2022
Arrived on site for refrigerator not dispensing ice properly. Upon arrival confirmed issue. Found bucket had health/full amount of ice. Found cause of failure was loosened auger teeth/motor threading. Found after tightening auger tooth still slowly slipping. d customer for 11/08/22 to complete repairs with new auger motor and tooth. ; ordrng 1 WPW10317991 (Auger motor) and 1 WP63052-2 (Fork)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Manchaca, Texas 78652
Scott
Job Details:
11/03/2022
"Arrived on site for washer stuck in spin cycle and burning smell. Ran diagnostics got 7-1, 7-6,7-7,0-5 . Found cap leaking . Replaced cap and ran diagnostics wash unit passed but motor is getting super hot . Ordering motor ,belt , cap just in case new one fails again and actuator. No water leaks detected at time of service. Call to set return ; ordrng 1 W11026785 (Motor) and 1 W11239857 (Belt) and 1 W11395618 (Cap) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Austin, Texas 78744
Scott
Job Details:
11/03/2022
"Arrived on site for frost building up in freezer on left side . Found a lot of ice build up in rails and basket on . Ran Im harvest and four that ice maker is leaking . Replaced both rails . Ordering IM . Door is closing properly now . Left IM unplugged. No water leaks detected at time of service. Cal, to set return ; ordrng 1 W11456887 (Ice maker)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near New Braunfels, Texas 78132
Andrew
Job Details:
11/03/2022
Arrived on site to test unit for light staying on. Found cooktop light was staying illuminated. Recommend replacing control. . ; ordrng 1 W11545876 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Killeen, Texas 76549
David Z
Job Details:
11/03/2022
"Arrived on site to install new broil element and infinite switch. Replaced parts and retested unit. Found switch is not good. Broil element is now fully running even when not set to broil, and being energized by the control. Control appears to have a shorted relay causing the circuit to remain closed and constantly power the broil, it's much hotter than before. Ordering control to resolve. ; ordrng 1 W11567368 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, Texas 78723
Matthew
Job Details:
11/03/2022
Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Charged unit with nitrogen to check for leaks and found leaking at discharge line. Cleared unit. Replaced dryer and corrected leak. Pulled vacuum and held. Charged per spec and ran unit. Allowed to run 15 minutes. Unit cooling and holding. No leaks present at this time. Job complete
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Copperas Cove, Texas 76522
David Z
Job Details:
11/03/2022
"Arrived on site to follow up on refrigerator that is not cooling properly. Examined unit and found that the freezer evap is completely frozen over again. Thermistor was secured on last visit. Ordering updated control and evap harness to resolve. Harness has connectors that likely separate when iced up, new control resolves defrost issues as well. Office to schedule when all parts arrive. ; ordrng 1 W11546681 (Freezer Harness) and 1 W11546690 (Control) and 1 W11546610 (Heater) and 1 W11437914 (Thermistor Clip)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Leander, Texas 78641
Kimo
Job Details:
11/03/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new fc door and rc right door gasket and made sure that they were sealing up properly. The new door however did not come with a nameplate. I am ordering 1x nameplate. ; ordrng 1 W10876598 (NAMEPLATE)
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ01
Near Dripping Springs, Texas 78620
Kevin
Job Details:
11/03/2022
"Arrived on site and inspected refrigerator and found it is 60? in both sections. Found frost pattern is good but evaporator fan is barely spinning. Voltage to fan loader is good, also found water dispenser will not run. Found Reservoir is frozen, reservoir will likely thaw in between visits but will bring one back anyway in case it cracked.; ordrng 1 WP2315549 (Evaporator fan motor) and 1 WPW10366790 (Reservoir)"
We serviced a
SAMSUNG WASHER
Model WA45H7200AW/A2-01
Near Austin, Texas 78757
David S
Job Details:
11/03/2022
Arrived on site for Samsung washing machine going out of balance. I inspected the unit and work area. I put the unit into service mode and verified all Components are working. I pushed down on the inner basket and found the shocks returning to normal position unevenly.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWW1
Near Georgetown, Texas 78628
Kimo
Job Details:
11/03/2022
"Arrived onsite for dishwasher that has power but will not run. Upon inspection I found that the door lock was not plugged in, I plugged the door lock back in and attempted to run a cycle and found that the unit still would not run. I then bypassed the door lock and ran a light wash cycle and found that the unit ran as designed. I ran the drain pump a total of 3x through out all my tests. ordrng 1 WPW10404412 (LATCH-DOOR)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cedar Park, Texas 78613
Kimo
Job Details:
11/03/2022
Arrived onsite for a washer that is not going into wash. Upon inspection I found that unit was not sending signals to the motor to start wash. I replace the control and tested the unit and found unit operating as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Austin, Texas 78723
Matthew
Job Details:
11/03/2022
"Arrived onsite for refrigerator not cooling in either section. Upon arrival inspected unit. Found light on and fans running. Checked compressor and found cold to the touch. Suction and discharge line room temperature. Verified compressor receiving power. Ohmed winding but no signs of burnout. Compressor is locked. Attempting to start but not cranking. ///ed customer for for compressor replacement. ///ed 834.75 plus ///. Ordering compressor, non UV dryer and access valve and condenser. Need 3hr sealed system. Parts are covered. ; ordrng 1 W11592009 (Compressor) and 1 W11548259 (Condenser) and 1 W11506635 (Access valve) and 1 W10843121 (Non UV dryer) and 1 OillessGauges (Oil less gauges) and 1 Nitrogen (Nitrogen) and 1 3hrs (3 hrs)"
We serviced a
WHIRLPOOL DRYER
Model WED500DW2
Near Hutto, Texas 78634
Maurice R
Job Details:
11/03/2022
Arrived onsite for dryer not spinning.on inspection found belt was broken and the wheels did not spin freely. Replaced belt and wheels and tested unit and it is working as designed.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Hutto, Texas 78634
Maurice R
Job Details:
11/03/2022
"Arrived onsite for washer not draining. On inspection the tub had about 15 gallons of water in the basket. Drain all the water and flip the unit up, pulled the connector off the pump tested the pump and it read 19 ohms. Then I saw the pinched wire of the pump connector, when I touched the wire it split in two. Took closer look at the other wire in it was damaged to. The damage came from the lid of the connector crimped the wires when it was closed from the factory. Repaired the wires and tested the unit in diagnostics mode and it operated as designed. No water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, Texas 78750
Kimo
Job Details:
11/03/2022
Arrived onsite to leave refrigerator. Upon arrival I installed shims and leveled refrigerator. Cx happy with results. Job complete
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS01
Near Austin, Texas 78734
Vincent
Job Details:
11/03/2022
"Arrived on site for cooktop, inspected unit and work area. CX complaint burner flames where not all the same. Tested unit and found burner caps not seated properly and adjusted the flame as well from the valve. Unit so now operating as designed. No leaks where observed during service. Job completed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near New Braunfels, Texas 78132
Andrew
Job Details:
11/03/2022
"Arrived on site and replaced previously diagnosed motor and run capacitor. No change in performance. Found when starting agitate voltage to motor drops and control resets itself. Replaced control, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78723
Wesley
Job Details:
11/03/2022
Sr#7734973129 Scott. Found proper voltage but no motor function. Replaced the control and the motor and fuse to repair issue. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Harker Heights, Texas 76548
Tyler
Job Details:
11/03/2022
Arrived on site for for previously diagnosed defrost is she related parts. Upon arrival installed required uI harness control etc. Resembled and tested unit and found it fully functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Pflugerville, Texas 78660
David S
Job Details:
11/03/2022
Arrived on site to install a new right side door. I replaced the dented door with a new one. I left the plastic wrap on the door as the tenant was sleeping. Either maintenance or the tenant can removed the clear plastic. The is closing as sealing as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Austin, Texas 78753
Wesley
Job Details:
11/03/2022
"Arrived onsite for leaking fill tube. Replaced the fil tube WP2174755 to repair. All checks good, advised customer on repair."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, Texas 78704
Wesley
Job Details:
11/03/2022
Arrived onsite with JR and found unit unresponsive and not operating. Found power supply interrupted. Restored power supply and tested in diagnostics. Found f0e1 f5e3 and f8e3. Cleared error codes and tested a diagnostic cycle. Unit is now operating as designed. Verified proper function and hookups. Advised tenant on findings and that ongoing intermittent shorting of the breaker would more likely indicate and problem with the smart gfci technology in the breaker.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGET3066UF
Near Taylor, Texas 76574
Cliff
Job Details:
11/03/2022
Arrived on site to diagnose a dishwasher that is not starting. Found door latch past closed position preventing contact with strike. Reset latch to proper position and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Bastrop, Texas 78602
Matthew
Job Details:
11/03/2022
Arrived onsite for oven controls not responding and stuck screen. Upon arrival inspected unit. Found unit in Spanish and in sabbath mode. Needed to disable sabbath mode prior to resetting language. Programmed to English and tested. Unit is functioning properly. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Austin, Texas 78731
Luis
Job Details:
11/03/2022
"Arrived on site for thin ice. Ran diagnostics weak water flow diagnosed a defective valve,replaced water valve ran diagnostics all test passed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB06
Near Elgin, Texas 78621
Joe Z
Job Details:
11/03/2022
Arrived onsite for Clicking Noise at Start. Found the blower damper was not secured to top of unit. Secured damper. Unit now operates as designed. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, Texas 78660
David S
Job Details:
11/03/2022
Arrived on site for whirlpool dishwasher service pointer W11540964. I verified the model and serial number fall in range of the service pointer. I installed the heating element according to the service pointer. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
JENN-AIR OVEN
Model JMW2427DS02
Near The Hills, Texas 78738
Leonardo
Job Details:
11/03/2022
Arrived on site to test unit for console not responding to commands and making noise like is getting turned off. Found shorted keypad replaced console test unit and unit test good job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elgin, Texas 78621
Joe Z
Job Details:
11/03/2022
"Arrived onsite for not heating. Upon arrival,tested unit and element will not energize. Checked polarity at terminal block and not getting 240. Found 1 of the prongs on plug is slightly bent. Corrected plug and now getting 240.test unit and now operates correctly. Job complete"
We serviced a
MAYTAG OVEN
Model MER8800FZ2
Near Mount Calm, Texas 76673
Jonathan M
Job Details:
11/03/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced in the oven door gasket and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS00
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
11/03/2022
Arrived on site to replace latch and sensor. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hutto, Texas 78634
Maurice R
Job Details:
11/03/2022
"Arrived onsite for previously diagnosed parts. On inspection found the freezer was at -1 today, it was at 16 degrees on first visit. Replaced the icemaker, informed CX that it will take 24 hrs to produce ice. Customer is going to defrost the freezer over the holidays. No water leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Elgin, Texas 78621
Joe Z
Job Details:
11/03/2022
"Arrived onsite to install previously ordered parts. Rd wiring harness W10914403, and electrod WPW10515459. Test unit .All cooktop burners operate correctly. Test oven by preheating to 350. Unit is operating as designed. No gas leaks present at this time.Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB
Near New Braunfels, Texas 78130
Andrew
Job Details:
11/03/2022
Arrived on site and replaced drain hoses per previous tech. Unit working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hutto, Texas 78634
Gerry C
Job Details:
11/03/2022
"WRS555SIHZ06 Arrived to inspect no cool. I found the low side return had failed at the compressor and I removed and replaced the compressor, drier and service port. The drier was standard and not a dye drier and I installed the dye version. I nitrogen and leak tested all joints that were accessible and found no deficiencies. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Austin, Texas 78752
Luis
Job Details:
11/03/2022
"Arrived on site for a defective compressor. Replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL DRYER
Model MED7230HC2
Near Buda, Texas 78610
Kevin
Job Details:
11/03/2022
"Arrived on site and replaced all parts diagnosed on previous visit, dryer is now running properly, job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Austin, Texas 78703
Luis
Job Details:
11/03/2022
"Arrived on site. Found thin sheet of ice formed then melted before getting to grid cutter,replaced water sensor that is installed in pump,ran unit through a normal cycle ice formed on plate,watched unit drop ice sheet then fill and start new cycle"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elm Mott, Texas 76640
Jonathan M
Job Details:
11/03/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did confirm the customers model and serial are within the range of the service pointer and replaced the heater. Tested the unit and the unit worked as designed with no leaks present. Call complete.
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Austin, Texas 78734
Vincent
Job Details:
11/03/2022
"Arrived on site for oven, inspected unit and work area. Installed the board for upper oven and tested unit is now operating as designed, reinstalled unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS0
Near Buda, Texas 78610
Leonardo
Job Details:
11/03/2022
Arrived on site to test unit for unit not washing. Test unit and unit filling with water and spraying water. Could not duplicate the problem at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Round Rock, Texas 78665
Maurice R
Job Details:
11/03/2022
Arrived onsite for dishwasher error F8E4. On inspection ran the unit in diagnostics mode but could recreate the issue. CX said that it happen over night and she got up and under the unit. She plugged the unit back in the next day the F8E4 was still there. I could see where water was under the unit leaked out of the over flow switch. CX going to run the unit during the day to try in isolate the issue. Ran the unit in diagnostics mode twice to make it error out with no success. The unit may of had a power outage while running at night that may have caused the issue. No water leaks detected during service.
We serviced a
JENN-AIR OVEN
Model JJW3430DP03
Near Lakeway, Texas 78734
Vincent
Job Details:
11/03/2022
Arrived on site to install previously diagnosed parts. Cx got a concession. Installed new UI and tested. Unit is operating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Austin, Texas 78729
David S
Job Details:
11/03/2022
Arrived on site for water dispenser not working. I inspected the unit and work area. I found the water dispenser working. I found the unit working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Fort Hood, Texas 76544
David Z
Job Details:
11/03/2022
"Arrived on site to diagnose dryer that is not heating at all. Ran unit and confirmed no heat. Checked voltage and found all voltage and polarity good. Checked safety devices and found all good. Found heating element open, coil snapped. Replaced element and cleaned out lint. Advised customer unit isn't venting well. Found vent was crushed on the outside, keeping flap from fully opening causing restriction. Advised to have base maintenance replace the outside vent. Unit now heating and working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Georgetown, Texas 78626
Maurice R
Job Details:
11/03/2022
Arrived onsite for washer not spinning. On inspection I found the connector for the actuator was unplugged. I reconnect the connector and ran the unit in diagnostics mode. When it got to the agitation cycle it did 2 movement and let out a loud screeching noise. Shut the unit off and flipped it back to get underneath the unit. The actuator was moving back and forth between agitate and spin cycle. Switch out the actuator in tested again same noise. Ohmed out the wires for the actuator and they were good. Replaced the control board and i calibrated the unit. Ran the unit in diagnostics mode and it operated as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Mart, Texas 76664
Jonathan M
Job Details:
11/03/2022
Arrived on site for a washer that is leaking when the unit is not in use. Inspected unit and work area. Did confirm the customers complaint and found the issue with a weeping valve. Replaced the inlet water valve and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Copperas Cove, Texas 76522
David Z
Job Details:
11/03/2022
"Arrived on site to diagnose microwave that had been damaged in grease fire. Examined unit and found control panel and trim were burnt and unusable. Door also burnt, along with bottom panel. Called findings into safety and advised unit needs new control, bottom panel, door, possible wiring. No concession given for repair, customer will replace unit. Call complete."
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Seguin, Texas 78155
Andrey
Job Details:
11/03/2022
"Arrived on site to test unit for loud noise, tested unit found top door switch not making full contact, adjusted switches and advised customer to push door close from the center to ensure all switches are activated properly, demonstrated to customer how it needs to be done MW is heating and running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Leander, Texas 78641
Kimo
Job Details:
11/03/2022
"Arrived onsite to install previously diagnosed part. Upon arrival I installed new harness, T-block and nuts. I tested unit and found unit operating as designed. Job complete"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Elgin, Texas 78621
Joe Z
Job Details:
11/03/2022
Arrived onsite for not turning. Upon arrival test unit and control is not responsive.. need to replace control.replaced-control test unit and is operating as designed. No leaks present at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Coupland, Texas 78615
Cliff
Job Details:
11/03/2022
Arrived on site to diagnose a washer that is making unusual noise. Found actuator not shifting fully causing wear to cam and belt. Replaced all three parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS03
Near Dripping Springs, Texas 78620
Kevin
Job Details:
11/03/2022
"Arrived on site and replaced freezer harnesses and control kit recommended by tech line on previous visit. There is no built-up frost in the freezer at this time only the previous amount of frozen water droplets. Found damage to the freezer liner caused by heat from capillary tube and took a picture, Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, Texas 78660
David S
Job Details:
11/03/2022
"Arrived on site for whirlpool dishwasher not powering on. I gained access to the terminal block and found no power. I flipped the breaker and still found no power. I found the dishwasher connected to the light switch. Ince it was turned on the dishwasher powered up. I ran the unit through a diagnostics cycle and found it filling, washing and the heating element is working. The unit is working as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Austin, Texas 78749
Leonardo
Job Details:
11/03/2022
Arrived on site to replace heating element for special project. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, Texas 78747
Scott
Job Details:
11/03/2022
"Arrived on site ,replaced rotor screw . Ran diagnostics all checked normal. Had back off during test ,no water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
11/03/2022
Arrived on site to test unit for unit over 25?. Test unit and calibrated unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Harker Heights, Texas 76548
Tyler
Job Details:
11/03/2022
Arrived on site for washer not agitating/spinning correctly. Upon arrival confirmed issue and found f7e1 and diagnostics indicating a motor related issue. Upon further investigation I found that the cam assembly has slipped down along with actuator falling out of place. Replaced actuator cam and capacitor. Reassembled and tested unit and found no leaks and unit now pull the cycling through all settings is designed. Call Complete
We serviced a
GE REFRIGERATOR
Model ZISS420DRJSS
Near Austin, Texas 78746
Luis
Job Details:
11/03/2022
"Arrived on site for no water. Tested dispenser no water flow,removed coupling at door hinge no water,jumped power straight to valve and disconnected waterline good water flow,removed drawers found frozen water tank. Gave customer options to either defrost fresh food section or tech can defrost line for a fee customer opted to defrost them selves."
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near San Marcos, Texas 78666
Andrey
Job Details:
11/03/2022
"Arrived on site to test unit for gasket falling off, customer stated the the gasket at the back of the drum was hanging and now its completely gone, tested unit found gasket missing, installed new gasket, unit is now working properly, advised customer to not run unit for the next 12 hours to allow adhesive to cure, at this time job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Austin, Texas 78759
David S
Job Details:
11/03/2022
Arrived on site for whirlpool microwave having no power. I inspected the unit and work area. I found the plug loose at the outlet. I plugged in my watt meter and tested the unit. I found it working as designed. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB0
Near New Braunfels, Texas 78130
Andrew
Job Details:
11/03/2022
Arrived on site and replaced heating element per special project. Unit working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS00
Near Spicewood, Texas 78669
Leonardo
Job Details:
11/03/2022
Arrived on site to test unit for unit giving f9e0 error miss wired unit. Test unit and found loose connection at board. Secured connection test unit and unit test good job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Austin, Texas 78750
Kimo
Job Details:
11/03/2022
Arrived onsite to install previously diagnosed parts upon arrival I installed new door switch cam and tested doors and found them operating as designed no popping and door operation smooth. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near West, Texas 76691
Jonathan M
Job Details:
11/03/2022
Arrived on site for a dryer that has a torn door gasket. Inspected unit and work area. Confirm the customers complaint and replaced the door gasket. Advised customer to give the adhesive at least 12 hours to dry. Tested the unit in the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Niederwald, Texas 78640
Leonardo
Job Details:
11/03/2022
Arrived on site to test unit for unit leaking. Test unit and found drain hose pinched not allowing unit to drain correctly making unit over fill and leak. Corrected drain hose test unit and unit test good job complete. No leaks present at this time.
We serviced a
KITCHENAID OVEN
Model KFGD500ESS01
Near Round Rock, Texas 78665
Gerry C
Job Details:
11/03/2022
"Arrived to inspect no cooktop without power. The CX was unsure of the correct operation of the unit due to incorrect information published within MFG documentation. I advised the CX there are several methods of cooktop lockout and this one is solenoid driven, and must have line VAC present to maintain gas supply to the cooktop. I demonstrated by igniting one of the burners and unplugging the unit, causing the cooktop gas supply to be interrupted and the flame to extinguish. Operational test good, no gas leaks detected during service. Warranty applied to this service."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Hutto, Texas 78634
Cliff
Job Details:
11/03/2022
Arrived on site to diagnose a washer that is Not cycling properly. Found cold water valve for home faulty a plumber will need to correct issue. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kyle, Texas 78640
Kevin
Job Details:
11/03/2022
"Arrived on site and inspected refrigerator and found no ice production, Cycled icemaker and motor is working properly. Attempted to fill icemaker and valve actuated But tray did not fill. Found fill tube is frozen Used steamer to clear ice and icemaker will now fill properly. If issue continues a new freezer door will be needed"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorena, Texas 76655
Jonathan M
Job Details:
11/03/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the basket, tub, filter, hub, gear case, cam, agitator, and screws and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Austin, Texas 78748
Kevin
Job Details:
11/03/2022
"Arrived on site and found saved error codes F0E0, F5E4. Ran all functions in manual diagnostic cycle and found capacitor has failed again. Replaced capacitor again and washer is operating properly. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Liberty Hill, Texas 78642
Kimo
Job Details:
11/03/2022
"Arrived onsite for a rang with a oven door gasket that would not stay in place. Upon inspection I found that the oven door gasket would not stay in place on the right side. It was also Brought to my attention that oven door seemed to to be warped. Upon further inspection I found that the was slightly uneven I adjusted the door and got it within reason from left to right, i the replace the door gasket and checked the door for a good seal and found that the door was sealing up just fine. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, Texas 78749
Scott
Job Details:
11/03/2022
"Arrived on site ,replaced main control. Ran calibration and diagnostics test . No error codes . Passed both . No water leaks detected at time of service. Job complete."
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Austin, Texas 78744
Scott
Job Details:
11/03/2022
Arrived on site for not drying clothes . Found unit will tumble but not heat . Checked voltage at terminal block and found its dropped a leg of power . Flipped breaker and still losing leg of power . Recommended to customer have an electrician check outlet and breakers . No lint build up at time of service. Job complete Lleg? al lugar por no secar la ropa. La unidad encontrada girar? pero no se calentar?. Se revis? el voltaje en el bloque de terminales y se encontr? que se hab?a ca?do un tramo de energ?a. Interruptor volteado y a?n perdiendo fuerza. Se recomienda al cliente tener un tomacorriente y disyuntores de verificaci?n electricista. No se acumula pelusa en el momento del servicio. trabajo completo
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Round Rock, Texas 78681
Gerry C
Job Details:
11/03/2022
"WRT112CZJZ00 Arrived to inspect cooling issue. I found the unit would not cool as it should and the capillary tube from the dye drier to the cabinet was very cold and coated with condensation. This denoted a restriction and I removed and replaced the drier and tested. The restriction was within the capillary tube area that is compressed by the Lokring connector and the connector caused the issue. The unit cooled as designed and all functions were present. The condensate pan would not fit in place due to incorrect sound deadening material placement and after correcting, the pan clipped into place. No water connections to unit."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Dripping Springs, Texas 78620
Kevin
Job Details:
11/03/2022
"Arrived on site and replaced blower wheel, blower housing, Seal kit, motor, and feet. Dryer is now running quietly, job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB05
Near Elgin, Texas 78621
Joe Z
Job Details:
11/03/2022
Arrived onsite to install previously ordered parts. Replaced door lower hinge cam. Door still opens to the same distance. Contacted techline. It is determined that the design of the pantry door is too close Refrigerator.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Georgetown, Texas 78626
Lou
Job Details:
11/03/2022
"Arrived on site to inspect range oven making popping noises. Upon further inspection, I inspected all of the harnesses for any breaks in the wiring and found none. Tested the cooktop and found all burners are operating as designed. Removed the oven door and gained access to the bake burner and found it good. I did find the burner shutter door on the bake and broil burners wide open and allowing too much gas to escape the burner. I closed the doors approximately half way and tested the burners and they are functioning . Reassembled the unit and tested the unit in Bake mode at 350 degrees and the unit is operating as designed. During preheat and approximately 5 mins after preheat, I could hear popping noises from the metal being heated and expanding. Placed the unit in diagnostics and checked for error codes and found none. I advised the customer of my findings and the noises theyre hearing are normal. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, Texas 78628
Lou
Job Details:
11/03/2022
"Arrived on site to inspect washer not cleaning. Upon further inspection, I found the unit full of water and non-responsive. I unplugged the unit and waited. Removed the control panel and plugged the unit back in and pressed the start button and the unit cancelled and began to drain the water. In doing this, I found the control and drain pump are operating as designed. Once the water was drained from the tub, I tilted the unit back and found the actuator that of the new designed and the actuator arm was not engaged with the cam shifter. I removed and replaced the actuator and calibrated the unit. Retested in diagnostics and the unit is operating as designed. I made recommendations for use and care. No water leaks observed during service, job completed."