"Arrived on site to inspect refrigerator not cooling and making a sputtering noise. Upon further inspection, I found the unit unplugged and the customer provided a video of the noise. When I removed the back cover, I found some paper caught in the condenser fan that was making the noise. Customer advised the unit was cooling, but due to the noise, they unplugged the unit. The paper was removed from the fan and the unit is cooling as designed.No water connections to the unit, job completed."

Arrived on site for door not closing properly . Found door not hitting left side interlock . Ordering interlock . Call to set return. ; ordrng 1 W11033422 (Inter lock)

"Arrived on site to test unit for not cleaning dishes, tested unit found F7E1 error, filling with water but wash motor not engaging, test voltage to motor, getting 120volts, recommended replacing sump and motor with control to fix issue, office to reschedule ; ordrng 1 W11416362 (Sump and motor assembly)"

"Arrived on site to test unit for no ice production and no water dispensing, tested unit found water line kinked on the back, reposition water line, water dispensing correctly, put ice maker into diagnostics, ice maker did not respond, cycled power to unit, tried putting ice maker into diagnostics still would not respond, replaced ice maker, tested unit,unit now running as designed, no leaks detected job complete"

Arrived on call for complaint of not heating. At the time of service the oven working properly.

"Arrived on site for range not heating up to preheat temperature. Put unit in standard bake mode at 350? while measuring temperature with a thermal K coupling. Found unit reached preheat temperature. Found average temperature at 369?. Calibrated down to clicks/ -20?.

"Arrived on site for no ice. Removed ice bin found icemaker tray stuck in harvest position,ran diagnostics ice box fan passed,ran icemaker test failed. Replaced icemaker ran harvest test passed,ran fill test passed."

"Arrived on site for a washing machine that has no power. Inspected unit and work area. Tested voltage to the unit and found 4 V AC coming through the neutral circuit to ground. Found 113.8 V coming through L1 to ground. Checked voltage going to the UI and found proper voltage.

"Arrived on site for a refrigerator that?s not freezing in the freezer section intermittently. Inspected unit and work area. Took a temperature of the freezer but soon as I arrived on site and found the freezer at 5?F. Removed evaporator cover and found no evidence of any defrost issues. The customer advised that the unit would cool but then would completely defrost itself before refreezing causing his ice to clump and not be able to dispense. They advised that they have lost food multiple times due to this issue. I checked the condenser coil?s and found them completely covered in Lent. I asked the customer the last time that they had cleaned the condenser coil?s and he advised that he didn?t remember. Cleaned off the condenser coil?s and went to the back of the unit. Found the compressor extremely hot to touch most likely due to inability of the unit to re-circulate air through the condenser coil?s and overheating the compressor. The compressor did kick on after a few minutes. I advised the customer to unplug the unit for a few hours to allow the compressor and refrigerant to cool before running the unit again. With as much lint removed from the condenser coil?s, I advise that they would continue to have this issue if they did not allow the unit to cool down properly first. Customer will leave the unit unplugged for several hours before continuing to cool the refrigerator and freezer. The unit is now working as designed. Call complete."

"Arrived on site to replace previously diagnosed thermostats and fuse, upon arrival i gained access to the unit and leveraged the lock to gain access to remove the door and take the unit out of the wall, we gained access behind the console and confirmed the fuse was bad, we replaced the fuse and now the unit is operating properly as designed, job complete."

"Arrived on site for a washing machine that is going off balance. Inspected unit and work area. The customer advised the unit is going off balance on every load and will not finish the cycle in any spin. Tested the unit and confirmed the customers complaint. Found the basket was wobbling from side to side. Went to remove the agitator and could not remove the agitator with a crowbar, flat head screwdriver?s, or a dryer belt. Unit will need a full rebuild for repair including gearcase, tub, basket, filter, hub, screws, washplate, and cam. Please contact the customer at authorization has given for a return date due to out of stock and PSP items.; ordrng 1 WP8533928 (screw) and 1 CNOTE (TWO MEN TWO HOURS) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11089264 (filter) and 1 W11219115 (TUB) and 6 WP8533953 (screw)s"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced paddle assembly and user interface and tested the unit. The unit began to work as designed. Call complete.

"Arrived on site for washer not completing cycles. Ran diagnostics and found no error codes and unit functioning properly. Customer advised she would set the unit on Normal wash, come back and the rotary dial would be set to rinse and spin. She suspects someone in the residence is changing the settings before the load can complete. I advised the customer to purchase a surge protector due to the recent storm surges in the area that could possibly be contributing to the issues. I also calibrated the unit. Unit functioning properly.

"Arrived on site to install previously diagnosed part. Removed door and installed new door. Tested UI, both dispensers and fridge is working as designed. Job completed."

"Arrived on site for dryer taking too long to dry. Turned unit on and it tumbled and heated. I accessed the exhaust confirmed the temperatures were reaching 155 plus and cycling down, then up again. Customer did have approximately 4 feet worth of corrugated pipe behind dryer possibly causing the drying issues. Order the timer for return services due to complaint. Needs more work ; ordrng 1 WP8299778 (TIMER)"

Arrived onsite and found unit had had a blower clog causing loud operation. Cleared clog while onsite and began to operate normally with good airflow. All checks good. Advised customer on repair.

Arrived on site for a dishwasher that has a broken piece on the upper rack. Inspected unit and work area. The customer advised that they are unable to raise or lower their left side of the rack because the button won?t come up to allow it to change position. Confirm the customers complaint and replace the adjuster. Tested the unit and the unit is working as designed. Call complete.

Arrived on site for a refrigerator that is not cooling either section. Inspected unit and work area. Found the interior lights on but nothing actually running. The customer advised that his user interface has become nonresponsive. How?s your press any other buttons on the user interface all the lights came on but nothing would show the UI was actually working. Unit will need a new user interface for repair. ; ordrng 1 W10740217 (cntrl-elec)

"Arrived on site to inspect refrigerator freezer not cooling and unit making loud noise. Upon further inspection, customer advised they found ice on the back wall of the FC section. I checked the FC section evap cover and found ice on it and ice on the bottom of the FC section. I removed the evap cover and found a block of ice at the top right corner of the evaporator on the cap tube and suction lines. Using my steamer, I removed the ice and tested the FC defrost in diagnostics. Defrost bimetal is showing to be open and the defrost element is working. I removed and replaced the FC evap harness/bimetal and retested and unit is operating as designed. In test 7 of diagnostics, I changed the defrost time to 2 (8 hours). No water leaks observed during service, job completed."

Arrived on site to follow up on recent disposal install. Removed knockout so unit can drain. Tested and verified dishwasher is draining now. Call complete.

Arrived on site for a washing machine that is not allowing hot water to come in to the unit. Inspected unit and worked area. Confirmed the customers complaint and found that the unit was only pulling in lukewarm water. Checked the range the thermistor and found it within range. Was able to pour hot water from the hot water valve one in diagnostics. According to the text you told me to replace the control. Replace the control and ran it through a calibration cycle. The unit still has the same affect. When ahead and replace the valve with the thermistor just in case and tested the unit the unit still would not pull in hot water during a hot water cycle. Spoke to PR and was advised to order the temperature selector knob. .; ordrng 1 WPW10285518 (cycle select switch)

Arrived on call to replace previous diagnosed part. After installation test operation all functions working properly.

Arrived on site for vent hood filters being stuck. I found the latches still screwed in place from shipping. I removed the screws and found the latch not moving freely. I found the brackets bent. I reshaped the gasket brackets and they are now working as designed. Job complete.

Arrived on site for oven console freezing. I inspected the unit and work area. I found the unit running version 7.0 the most update version per techline is 16.0. The console sent with me was used in the box. I am ordering a new console. The office will reschedule. ; ordrng 1 W11296171 (Console)

Arrived on site for washer needing previously diagnose rebuild. Upon arrival installed previously diagnosed parts. Reassembled and tested unit. Found no leaks during tests and unit functioning as designed. Call complete.

Arrived on site to diagnose an ice machine that is leaking. Found water valve cracked and replaced valve. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.

Arrived on site to install previous diagnose door. I gained access to and replaced the door. I found on the old door where the gasket and plastic liner are separating. I reassembled the unit and ensured everything is sealing properly. Job complete.

"Arrived on site to inspect dishwasher not sitting flush. Upon further inspection, I found the mounting bracket had come unattached from the tub. I reattached the brackets and leveled the unit. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for microwave with hood light not turning off. Upon inspection I confirmed the complaint. I accessed the nearness to the socket and found a small burnout on the connector. No plastic melted just soot. The customer stated the light went out and now with the replacement it will not turn off. I found the replacement is a LED bulb. I advised that this bulb will not turn off due to a mis match with that style bulb and main control. I replaced the main control due to the burnout and symptoms described. I tested the unit and it is working as designed. I advised the customer replace the bulbs with a halogen bulb part#8206232A job complete.

"Arrived on site for a dryer making a loud screeching noise. Upon arrival the customer stated the sound occurs every time they run it. I ran the unit several times with a load of clothes and could not replicate the noise. I gained access to inside the unit and found the belt, wheels, and pulley all in good condition. I found the felt around the tub intact as well. Upon further inspection I found the unit with significant lint build up in the interior. I cleaned the lint with my dry vac and informed my customer on this. I assembled the unit and tested it again. The unit is still working as designed. Call complete."

"Arrived on site and found error code F6E6, water below 84 degrees will turn off heater. Ran diagnostics and unit passed all tests. Sent video to claims/AHS. Cleared error code and advised customer about running some hot water in kitchen sink before starting dishwasher. Unit functioning as designed, no leaks detected, job complete."

"Arrived on site for fridge leaking. I inspected the unit and work area. The customer showed me the filter housing is leaking. I found a pool of water in the housing cover. I I inspected the housing and filter. I did not see any noticeable damage. I am ordering the housing, Fill line and reservoir to complete the repair. ; ordrng 1 W11194438 (Filter housing) and 1 W11168758 (Reservoir) and 1 W11209890 (Water line)"

Arrived on site for dishwasher not working. I inspected the unit and found fault codes f8e4 overfill/ switch open f10e5 leaking from diverter. I inspected the heating element and found it in good condition. I inspected the float switch and found it missing the connector latch. I reconnected the float switch. I put the unit into a diagnostics cycle and found it would stop when the connector backed out. I am ordering a float switch to complete the repair. ; ordrng 1 W11545764 (Float switch)

Arrived onsite to replace previously diagnosed parts. Accessed washer and disassembled. Found faulty drain pump. Replaced failed drain pump. Tested unit and unit is functioning properly. Job complete

"Arrived on site to install previously diagnosed and ordered parts. Due to the vent fan, control and sump/motor assembly failures, I removed and replaced the all parts mentioned and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for customer complaint of gasket not sealing and causing condensation, found gasket needed to be formed, formed gasket, unit tested good."

"Arrived on site for customer complaint of unit making a noise during spin cycle, found noise coming from the shocks, ordering shocks. ; ordrng 4 W11545322 (Shocks)s"

"Arrived on site and replaced wash plate, attempted to run diagnostic cycle and found motor will not run and is giving F7E8, F7E9, F7E6 error codes. Will need to rebuild washer motor assembly again, after replacement techline should be called to report multiple failed parts. ; ordrng 1 W10915700 (Stator) and 1 W10734521 (Slider assembly) and 1 W10754448 (Clutch) and 1 W11409746 (Harness) and 1 W10915701 (Rotor) and 1 W11400681 (Control)"

"Arrived on site for customer complaint of F9E1 error code and unit not finishing cycles, I cleaned out drain filter and ran diagnostic test cycle, unit passed all tests and drained properly.

"Arrived onsite for wall oven not heating to temp. Upon inspection I found PX1-1 to PX3-2 showing 250Vac while bake was cycling. I found the same at PX3-2 to PX4-2. I found 125vac from PX3-2 to neutral. I checked the broil element and it showed open with the bake element showing 20 ohms. I found the UI not responding to touch and you have to press very hard to get a reaction. I am ordering the broil element, main control and console to complete the repair. Office to R/S ; ordrng 1 WPW10260252 (Broil element)"

"Arrived onsite for unit not washing. Tested the unit and heard no water enter the unit. Upon further investigation, found that the water was never turned on for the unit to fill. Turned on the water from under the sink. Tested the unit. Unit filled with water. Unit passed with no issues. No leaks at this time. Job complete"

Arrived on site for leaking dishwasher. Found vent housing cracked . Ordering housing . ; ordrng 1 W11228135 (Vent)

"Arrived on site to diagnose refrigerator not making any ice. On arrival checked icemaker and found a sheet of ice under the shelf in the FC. Removed evap cover and found an ice formation behind the panel due to fill tube issue. Found the fill tube was shoved into the fill bucket so tight that water was shooting out the slit in the top of the fill tube. Sliced off a small amount of tube to allow the icemaker to fill properly and removed some of the ice. Due to how thick the ice was I advised the customer on unplugging the unit for 24 hours to allow that ice to melt. I did test and found the icemaker is filling now, but slowly, so there is still likely some ice in the line. Advised customer to follow up with us if the icemaker isnt producing after they plug it in and we can change out the valve and fill tube. Call complete."

I arrived on site to install previously diagnosed parts. I installed the new valve and then tested the unit. I found the water reservoir now frozen. I cleared the reservoir. The unit is now working as designed. Call complete.

"Arrived onsite for refrigerator not cooling. Unit is stand alone fridge. Upon inspection found unit at 45-50 degrees. Disassembled unit and found ice ball at top right corner of evaporator. Unit has sealed system issue. Unit will need compressor, evaporator, dryer and valve replacement.

Arrived on site to replace console. Replaced console and tested unit. All buttons on keypad work as designed. unit test good. Job complete

"Arrived on site for a dryer that was not heating. Upon arrival the customer stated at first the unit was completely unresponsive, and they reset the breaker and the unit would then turn on. Although, the unit would not heat. I tested the unit and found no heat at all. I checked voltage at the wall and terminal block. Both were good. I then gained access to the inside of the unit and found the purple heater wire burned off. Per the GE service bulletin the wire needs to be replaced with a specific wire kit and the element.

"Arrived on site to install previously diagnosed part. Removed belt switch and installed new belt switch. This commercial model must have the door switch connected in order to test the motor. At first I couldnt get the dryer to turn on, but after connecting the door switch to test the dryer it began running and heating as designed.

"Arrived on site to diagnose refrigerator that was making loud noises when dispensing water. Ran unit and could hear almost a jackhammer like sound coming from the unit. Customer showed me that if they push on the filter housing or tinker with the filter or remove it, the noise stops. Recommended replacement of filter housing, sounds like seal / valves are failing and causing airation and noise.

"Arrived on site to inspect oven leaking air and microwave turntable not working. Upon further inspection, I tested the microwave with a cup of water and when I pressed start, the turntable did not turn unless I pressed the turntable on/off key. I checked turntable settings in the settings mode and found it turned off in settings. Turned it back on and retested and it is operating as designed. Customer advised the oven is releasing hot air from under the door. I advised the unit cooling fan vent is directly under the door and tested the oven on Bake at 350 degrees. I demonstrated to the customer the air coming out from under the door. I inspected the oven door gasket and found it good as I was able to reform it.

"Arrived on site to diagnose microwave not starting but with power, upon arriving to the unit I gained access and found that the unit has no power, I gained access to the wall and verified voltage and polarity and found it to be good, I gained access to the microwave and found that the fuse is open and needs to be replaced, likely due to grease build up. ; ordrng 2 W10138793 (Fuse)s"

Arrived on call for complaint of not fully drying. Air flow good temperature good ordered sensors ; ordrng 2 WP3387223 (Sensor)s and 1 WP8577274 (Thermistor) and 1 W11491477 (Control)

"Arrived on site and found control panel buttons not responding.

Arrived on site for washer leaking and not spinning. Upon arrival confirmed complaint it found unit still spinning. Found cause of no spin was lid switch being faulty. After further testing found water leaking from both tub assemblys and trans.

"Arrived onsite for washer making a loud screeching or grinding noise in spin. Upon inspection I found the unit un installed in the garage. I lifted the unit and inspected the gearcase. I found the cam, and pulley on the motor damaged and the belt shredding. I found yellow oil all over the cam. I attempted to remove the wash-plate but found it seized to the gear case. I spoke to CS and he advised ordering the gear case, basket, tub, washplate, hub, hub screws, filter, filter screws, belt, cam, actuator, and motor with 2 technicians and weighed for 2 hours for a full tub job. I also found the lid cracked badly so I will replace that as well. Office to R/S once authorization is granted. ; ordrng 1 W11117421 (Lid) and 1 WPW10006384 (Belt) and 1 W10752719 (Basket) and 1 W10528947 (Hub) and 6 WP8533953 (Hub screw)s and 1 WPW10215093 (Filter drain) and 2 WP8533928 (Screw filter)s and 1 W11219115 (TUB)"

Arrived on site for washer with a locked door and not operating correctly. Upon arrival confirmed complaint. Was able to unlock door manually from door latch assembly. Afterwards I restored power and found F8e1 error. Tested inlet calve in diagnostics but found no issue. (Also found unit in flood mode upon initial start up) after further tests I found drain pump starting to fail slowly. ; ordrng 1 WPW10605427 (Drain pump) and 1 Cnote (Please read Tg att. Note)

Arrived onsite and found shorted icemaker and repaired unit by replacing icemaker. Advised customer on repair. Advised customer on the repair. All checks good.

Arrived on site for refrigerator with stuck/misaligned door

Arrived on site and found unit not defrosting. Replaced damper and thermistor. Advised customer to let unit defrost by unplugging for at least one day. If issue continues we will need the HV control board - W11558182

Arrived onsite and found evidence of a clogged drain extension. Ordering drain tube and evap cover and pan if needed. Off ice to reschedule. ; ordrng 1 W11256332 (Evap cover) and 1 W11457241 (Evap pan) and 1 W11084807 (Tube)

Arrived onsite for range with oven not igniting. Upon inspection I found the unit seemingly igniting as designed. I ran bake multiple times before I was able to recreate a failure. I found the ignitor would intermittently not spark when called for. Gas would release but no spark. I could hear the spark or clicking.The customer agreed so I replaced the part and tried to recreate failure. I was not blue to get the unit to fail and it is working as designed at this time. Job complete.

Arrived onsite and found unit underside light circuit failed from split component on the control

Arrived onsite and found washer making scraping sound while spinning. Advised gained access to tub and found underwire caught in the basket. Removed obstruction and found unit to be operating as designed. Advised customer on repair.

"Arrived on site and found washer is in a spa. This is not a commercial grade appliance, and warranty is voided, due to commercial usage. Found Gearcase is failing, washer will need a complete rebuild.

"Arrived onsite to replace the bake element to the unit. Replaced element. Tested the unit. Unit did get hot once again, how ever the unit did take a while to get up to 350. Ordered a sensor. Needs authorization before returning. Ordered part. Office to reschedule ; ordrng 1 REQUEST (AUTHORIZATION ) and 1 WPW10181986 (sensor)"

Arrived onsite for unit not draining. The head of maintenance said that the unit is working as it should and remain with no issues. He did see the error codes. Couldn?t test the unit as it was not hooked to test. Went ahead and ordered the timer. Office to reschedule ; ordrng 1 W11334214 (TIMER)

Arrived on call for complaint of door locked. Found door locked and drain pump running. Was able to get door open and pump to stop. Ran test load and got communication error.

"Arrived on site to diagnose dryer that was not heating. Ran unit and found no heat. Checked lint screen and felt no suction. Checked safety devices and found high temp cutoff open.Verified with customer present that unit is heating, and also showed them the failed airflow reading. Advised repair can not be warrantied due to clogged vents and to avoid unit usage until vents are cleaned.

Arrived onsite to install previously diagnosed parts. I installed the tub ring and tested the unit in spin. The unit is working as designed at this time and seems to be perfectly balanced. Job complete.

Arrived on site for fresh food section cooler than normal. Freezer temp normal. Found frost build up in air channel . Fan and dampener are working . Ordering rails . No water leaks detected at time of service. Call to set return ; ordrng 2 WPW10120018 (Rails)s

Arrived on call to replace previous diagnosed part. After installation test operation. Ran test 57 pass check codes none and checked bucket location and level.

"Arrived on site for ice build on the top right of the fridge. I inspected the unit and work area. I found ice build up in the top right corner of the freezer door. I tested the door tracks and found the, pulling the door closed as designed. I found the fc fan not turning off when the door is opened and the light not coming on. I tested the switch and nothing changed. I forced the unit through a defrost and found the defrost heater coming on but the fc fan still running. I power cycled the unit and retested it. The fc switch now works and the light comes on. I put the unit back through a defrost, and found the fc fan turning off during defrost now. I spoke to the customer about the unit possibly needing a hv control. I told the customer that sometimes they need to be power cycle like computers to let the controls to reset. If they call back for the same issue they will need an hv control.

Arrived on site for dryer not heating properly. Ran temp and air flow test . Found air restriction. Vent tube is crushed . Recommended having vent tube replaced .

"Arrived on site and found door gasket peeling off. Installed new door gasket and tested unit. Unit tested good, no water leaks detected, job complete."

Arrived on site for oven not heating. I inspected the unit and work area. I tested the oven and found the ignitor not coming on. I gained access to the ignitor connector and found the ignitor showing 15 Mohms. I tested voltage to the ignitor when calling for heat and found 120 vac. I installed a new ignitor and tested the unit. It preheated to 350 when set and cycled an average of 353 degrees. The unit is working as designed. Job complete.

Arrived onsite for unit having some water left over in the unit. Let customer know that water at the bottom of the unit is normal as it keeps the seals moist and that if there is water left in the unit on the walls is normal until the customer decides to use rinse aid and it will help with all drying issues. No leaks at this time. Job complete

Arrived on site for unit not shutting off . Talked to tenent . Timer doesnt advance and not getting hot when drying . Checked voltage at terminal block . Found one leg of power dropping off . Recommended having electrician check outlet and breaker . No water leaks detected at time of service. Job complete

Arrived on site for no ice. Diagnosed a defective icemaker unit will need a new icemaker ; ordrng 1 WPW10300022 (IcemKer.)

Arrived on site for unit not closing correctly. Tested unit and found customer was holding back on handle and not letting handle make correct contact with door switches. Advised customer to let door close completely and not hold back handle allowing the door to securely connected with door switches. Tested unit and it works as designed. Job complete

"Arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed the cancel button to turn the drain pump on and I could hear it humming, but not draining the water. I removed the drain pump and found a piece of glass in the drain area. Removed the debris and tested the drain pump and it is operating as designed. No water leaks observed during service, job completed."

Arrived on site to replace door for freezer. Replaced door and all is working properly at this time.

"Arrived on site for microwave sparking. Upon arrival found no errors. After further tests found unit heated bowl of ice for 10 minutes, and had no signs of sparks. Inspected all high voltage equipment and wave form funnel. Found no burns or evidence of damage/failures. I did find some knicks in paint within cavity of unit. Will need office to reschedule once availability of paint needed for repairs is known.; ordrng 1 8212473 (Touch up paint (uni. Silver)) and 1 72113 (Touch up paint (plat.))"

"Arrived on site for light issues. Found freezer leds off diagnosed a defective led module,replaced lower left side freezer led,all leds working as designed after replacement.

"Arrived on site and inspected dryer for not heating. Tested unit with vent tester and found airflow to be good. Found heater working properly, used thermal coupler and the temperature topped out at 205. Checked voltage at the block and found proper voltage. Also checked continuity at the heating element, cutoff, and the fuse and everything is working correctly. Unit functions as designed.

"Arrived on site and inspected the range and found Igniter was burned out.Installed new igniter and tested unit. Unit tested good, heating to 350.

Arrived onsite for the left door hinge causing the door to fall and rub and the customer had in issue with the ice maker not working in crushed ice mode. Looked at the door and it looked like a piece the door sits on was missing or broken off. Customer showed that when putting the dispenser ice control in crushed it would blink and get an error message. Ordered parts. Office to reschedule ; ordrng 1 REQUEST (AUTHORIZATION ) and 1 WR01X10196 (screw 8-18 hi/lo 5/8) and 1 WR01X11032 (scr 10-24 ab rnt 20) and 1 WR02X13634 (stop door rh/lh asm) and 1 WR11X38266 (LH CLOSURE ) and 1 WR55X30486 (pcb asm led icon ui)

"Arrived on site to replace previously diagnosed console membrane, upon arrival I gained access to the unit and removed the console skin, i removed and replaced the console membrane. After replacing the unit membrane I verified functionality, the unit is operating properly as designed. Job complete."

"Arrived on site for refrigerator needing previously diagnosed, ui/hv controls, and two deli drawers. Upon arrival installed all needed parts. Reassembled and tested unit. Found entire unit turning on and starting to cool as designed. Informed customers to give unit 24 hrs to cool and stabilize temps. Call complete"

"Arrived on site to diagnose microwave with venting concerns, i gained access to the unit and tested the vent and found that the blower is working properly and can differentiate the speed settings and is opening and closing properly. I gained access to the two bolts and lowered the unit on its hinges to verify that the damper is properly set, I found that the direction of the damper for the exhaust into the vent housing is proper. The unit is operating properly as designed I informed the customer of my findings, job complete."

"Arrived onsite for UI being intermittent and unresponsive. Unit had been unplugged for days and when plugged back in, worked as designed. Saved error code of F6E3. Cleared error code and ran calibration.

"Arrived on site for customer complaint of loud vibration noise, found unit needed to be leveled."

"Arrived on site for dishwasher leaking water. Inspected unit and work area. Found left heater but loose and lots of play between nut and gasket. Tightened heater nut and preformed diagnostics mode. Monitored test cycle and observed for possible water leaks. All tested good, no water leaks detected during service."

"Arrived on site for washer not draining, found actual complaint is not spinning water out of clothes. Found customer had mixed load of towels and a sheet. Informed customer to wash sheets on bulky cycle. Performed diagnostics mode and checked fault codes. Found error code F0-E5 off balance load and F8-E6 water hazard. Found on home valves they are marked wrong, cold is hot and hot is cold. Corrected hoses to back of unit. Called Whirlpool tech support and spoke with Robert. Went over prior service. Found all tested good, no water leaks detected during service. (Sr#7732190518)."

"Arrived on site to diagnose oven that seemed to be not heating fully, and off by 20 or more degrees. Ran temperature checks and found preheat got to 365, but cycles were only going from 270 - 310, even after adding 30 degrees. Replaced temp sensor and reran checks. Unit is now running between 330 and 370. Unit working properly.

Arrived on site for oven for long preheating times. Tested unit for long preheating time by preheating oven to 350. Oven averaged temp at 355 within 15 minutes. unit works as designed. Advised customer to use actual unit temperature and not aftermarket thermometers. Showed customer how to calibrate temperature in the future if needed.Job complete

"Arrived on site for washer showing IE error code. I inspected the unit and work area. I put the unit through a diagnostics cycle. I found no water entering. I found the water turned off. I turned the water back on, and put the unit through a diagnostics cycle. It worked as designed. I put a small load and ran a quick wash. The unit is working as designed. Job complete."

"Arrived onsite for the unit making noise. Tested the unit in automatic diagnostics, heard the unit noise but nothing was ordinarily loud. Customer showed the video during wash cycles and heard the noise but the noise seemed normal once again. Attempted to take off the stator but the bolt was too tight almost causing my torx head to break, called me tech line to report findings and wanted customer to put in clothes to wash to hear the noise but customer had nothing to wash. Tech line said then there is nothing wrong with the unit for now. Said for customer to call customer service back. No other issues at this time. Job complete"

"Arrived on site for freezer not freezing. Inspected unit and work area. Found unit at ambient temperature. Gained access to compressor and measured amp draw and found low amps indicating a leak in sealed system. Will need to replace complete sealed system to properly repair.

"Arrived on site for no cool. Diagnosed a leak in the system,replaced the evaporator,compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost formation good."

"Arrived onsite for unit turning on randomly to spin. Tried to put the unit in diagnostics and unit start to spin and stopped. When trying to started diagnostics. The water valve would not start to put in water, advancing to the end of the automatic diagnostics then the unit would start a spin cycle without actually starting a cycle. Called tech line to report findings. Suggested to replace lower harness. Got sr#7732190911. Ordered part. Office to reschedule ; ordrng 1 W11417071 (LOWER HARNESS )"