Service History 624

Near Bee Cave, TX 78738
Robert
Job Details: 01/10/2020
COOKTOP KITCHENAID KCGS956ESS02 "Arrived on job for complaints of large flame, upon inspection we found the kit had not been converted. Converted to lp kit and tested all burners. Working to correct specifications. Complete"
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=3 degrees & RC=52 degrees. I found a large amount of ice built up on the Fc evaporator. Recent repairs have been made on this unit replacing the Evap motor harness. I tested ohms to the defrost heater and found it open. I advised the customer of my findings and attempted to remove the ice from the evaporator, but due to it being so thick, I advised the customer that it would have to be defrosted by turning the power off to the unit for at least 24 hours like he did before.. I am ordering the defrost heater, main control, and will return with the Evap motor harness and damper. Also ordering a CNOTE-AUTHORIZATION. No water leaks observed during service, office to schedule return service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10464775 (housing) and 1 WP12729123 (heater) and 1 WPW10503278 (refer elect cont brd)"
Near Georgetown, TX 78628
Lou
Job Details: 01/10/2020
MICROWAVE KITCHENAID KCMS185JSS5 "arrived on site to inspect microwave arcing and not heating. Upon further inspection, I tested the unit with a glass of water and it did not heat. When I pulled the unit from the wall and removed the top cover, I removed the magnetron and found where it was damaged and damaged the wave guide as well.
Near Austin, TX 78705
Kevin
Job Details: 01/10/2020
REFRIGERATOR JENN-AIR JS42SEDUDW15 "Arrived on site and found water is dripping from the valve area, replaced valve and found waterline is also cracked. Took one picture of crack. Will need to bring back a new waterline and all possible couplers/connectors to correct issue. No water leaks from connections at time of service.; ordrng 2 WP2198677 (connector)s and 2 WP2300868 (fitting)s and 2 WP4373559 (fitting)s and 2 WPW10271540 (fitting)s and 1 WPW10296807 (tube-water) and 1 WPW10683737 (tube-water)"
Near Tow, TX 78672
Paul
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Arrived onsite for the refrigerator that just clicks but doesn’t cool. I found the overload tripping. I tested the compressor and found it good electrically. I found the capacitor good. I tested the unit with a different start device that I had on my truck and the compressor would run but it never would drop below 7 amps. The compressor has a mechanical issue and needs to be replaced.
Near Canyon Lake, TX 78133
Richard
Job Details: 01/10/2020
RANGE WHIRLPOOL KGCU467VSS01 Arrived onsite to replace the parts previously ordered. Installed new burners. Tested with no leaks detected.
Near Canyon Lake, TX 78133
Richard
Job Details: 01/10/2020
WASHER MAYTAG MHW5500FW1 Arrived onsite for the washer continuously draining and not unlocking the door. Ran diagnostics and found the code F3 E1 pressure switch fault. We installed the pressure switch and tested washer. Everything is working properly. No leaks detected. Complete
Near Lampasas, TX 76550
Arthur B.
Job Details: 01/10/2020
MICROWAVE BOSCH HMC80251UC/01
Near Leander, TX 78641
Lou
Job Details: 01/10/2020
RANGE WHIRLPOOL WFG381LVS2 "arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed the thermal lead in the middle of the center rack and tested temps. The temps recorded were 324, 396, 337, 401, 334 for an average of 358 degrees. Customer advised that the control display will intermittently show no more than 140 degrees. I adjusted the Ignitor as it wasn’t consistently lighting the burner and retested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Waco, TX 76708
Al
Job Details: 01/10/2020
WASHER MAYTAG MVWB835DW4 Arrived to inspect washer fill issues.Ran diagnostics test mode and got F8E1 long fill error.Removed and replaced the housing.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78749
Leonardo
Job Details: 01/10/2020
OVEN WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for door not working correctly. Found broken hinge on right side. Replaced hinge test unit and unit test good job complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/10/2020
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site for oven clock having incorrect time of day. Performed diagnostics mode and checked fault codes, none found. Found unit not connected to WiFi. Instructed customer on WiFi connectivity. All tested good."
Near Round Rock, TX 78665
Andy
Job Details: 01/10/2020
WASHER WHIRLPOOL MVWB835DW4 Arrived on site for washer not agitating and water dripping into unit. Tested and inspected unit and found all spin and agitation operations are normal found and over load error code. Also Found failed inlet valve. Removed failed part and replaced with new and instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78737
Luis
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KFCP22EXMP5 "Arrived on site for no ice. Icemaker running through a cycle and not sending power to valve,jumped icemaker to give power to valve and water started filling icemaker, diagnosed faulty icemaker,installed updated icemaker,powered unit on icemaker ran through a cycle and filled with water.
Near Bastrop, TX 78602
Cliff
Job Details: 01/10/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose a range with a display that is not operational. Found main control shorted out. Replaced main control and found all is now functioning properly.
Near Austin, TX 78738
Robert
Job Details: 01/10/2020
DRYER WHIRLPOOL WED7500GW0 "Arrived on job for the latch not working, upon inspection we found the latch bent out of place, replaced latch and strike. Tested. Complete"
Near Robinson, TX 76706
Al
Job Details: 01/10/2020
WASHER MAYTAG MHW6630HC0 Arrived to inspect front load washer leaking.Ran diagnostics test mode and noticed the units front leveling feet were all the way down.I adjusted them to maximum position and unit tested as designed with no leaks.All water lines were dry at the time of service.Job complete
Near Austin, TX 78730
David
Job Details: 01/10/2020
DOWNDRAFT KITCHENAID KIRD861HSS/0 Arrived on site to diagnose downdraft range with blower stuck in up position. Performed diagnostics and tested unit. Got no response out of fan switch or power button. Checked all switches and all tested good. Redid all connections in the wire nuts and switches. Retested unit and unit now had power and function. Tested unit several times and all working as designed.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/10/2020
OVEN KITCHENAID KEMS309BSS00 Arrived on site for oven combo unit having intermittent cooking failure. Customer stated that sometimes unit will not leave preheat mode and sometimes will say at temperature and oven temperature will drop. Performed diagnostics mode and found no fault codes. Spoke with customer on service pointer W10689408. Called tech support and spoke with Kathy (SR#7726858948). Found intermittent door not closing. Spoke with customer on door and user care guide. All tested good at time of service.
Near Austin, TX 78702
Kevin
Job Details: 01/10/2020
WASHER WHIRLPOOL WFC8090GX0
Near Jarrell, TX 76537
Dylan T.
Job Details: 01/10/2020
WASHER WHIRLPOOL MVWB765FW3 Arrived on site customer complaint was washing machine was dripping inside the washer fan of had a bad water valve need to order the part; ordrng 1 W11172234 (housing)
Near New Braunfels, TX 78132
Richard
Job Details: 01/10/2020
ICE MACHINE JENN-AIR JIM158XYRS2 Arrived onsite for the Jenn Air ice machine not making ice. Called techline and ran diagnostics. Found that the water level sensor was no good. Replaced pump and tested unit. Everything is working properly. Ice maker now has enough water to make ice.
Near Canyon Lake, TX 78133
Richard
Job Details: 01/10/2020
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave door ajar error. Replaced all door switches and fuse that was ordered. Tested microwave and all functions worked good. Complete.
Near Bastrop, TX 78602
Cliff
Job Details: 01/10/2020
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to diagnose a microwave that is giving multiple symptoms. Tested unit and found main control and display board both shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78739
Luis
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL GD5NVAXSB01 "Arrived on site for not dispensing ice. Tested dispenser motor and ice door motor not powering on,removed housing tested unit found no power to motors diagnosed faulty control. Ordering a new control; ordrng 1 WP2303843 (CONTROL)"
Near Georgetown, TX 78633
Jonathan
Job Details: 01/10/2020
DISHWASHER GE GSD5320D01BB Arrived on site to install previous diagnosed part. Removed unit to gain access to wash motor assembly. Removed failed motor and installed new. Tested unit and found water leaking from hose chamber. .; ordrng 1 WD24X10015 (hose chamber)
Near Smithville, TX 78957
Cliff
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived on site to diagnose a refrigerator that is leaking in the freezer. Tested unit and found fill tube for icemaker not aligned properly. Reset line to proper position and found all is working properly at this time. No leaks were found after services were performed.
Near West Lake Hills, TX 78746
Leonardo
Job Details: 01/10/2020
RANGE JENN-AIR JGRP436WP02 Arrived on site to test unit for f1e1 error. Found error code on board. Test unit and found bad console. Will order new console WPW10464535. ; ordrng 1 WPW10464535 (CONSOLE )
Near Austin, TX 78746
Luis
Job Details: 01/10/2020
ICE MACHINE KITCHENAID KUDF204ESB00 Arrived on site for icemaker issues. Found broken tab that holds shut off arm on fill cup. Diagnosed unit would a new icemaker installed a new icemaker ran icemaker through a cycle water filled icemaker unit working as designed.
Near Austin, TX 78748
Luis
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for loud noise. Diagnosed compressor making a whistling noise,removed compressor and drier,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Only sound from compressor is normal operating sound"
Near Austin, TX 78735
Kevin
Job Details: 01/10/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced bellow clamp, ran test 12 And washer is now operating normally. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
Dylan T.
Job Details: 01/10/2020
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site customer complaint was microwave would he need to install the magnetron diode and cap
Near Killeen, TX 76549
Arthur B.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRSA88FIHN00 Arrived onsite to install new housing and harness to SxS refrigerator. Removed evaporator cover used steamer to remove all ice build up. Removed and replaced harness. Removed and replaced housing. Installed customer provided water filter. Reassembled and verified air flow and frost pattern. Good pattern forming. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78751
Leonardo
Job Details: 01/10/2020
OVEN WHIRLPOOL KEBS207BSS01 Arrived on site to test unit for upper oven not heating correctly. Found last tech calibrated lower oven not upper. Found bad sensor replaced sensor test unit and unit test good job complete. Unit getting to 350
Near Waco, TX 76707
Al
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer not draining.Confirmed the complaint and removed and replaced the pump.Found small nail in old pump.Reassembled and unit tested as designed and drained.All water lines were dry at the time of service.Job complete
Near Cedar Creek, TX 78612
Cliff
Job Details: 01/10/2020
DRYER MAYTAG MEDB835DC4 "Arrived on site to diagnose a dryer that is not turning on. Tested unit and found no mechanical failures at this time. Advised homeowner a light touch on the electrostatic panel is all that is needed, and pushing too hard can cause it to misregister button press. Job is complete and no further repairs are needed."
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2020
WASHER MAYTAG MVWB765FC2 "arrived on site to inspect washer control board. Upon further inspection, the customer advised that the unit is not putting enough water into the tub to wash. I placed the unit in diagnostics showing error code F8E1-long fill, F7E9-locked rotor, F0E3-overload. Cleared the codes and continued with testing. Unit operates as designed except the cold water valve was not allowing much water into the unit. I removed the cold water hose and found a large amount of debris in the screen. I removed and replaced the valve and retested and the unit operated as designed. No water leaks observed during service, job completed. Due to the customer having a water softener, I made recommendations for use and care and detergent use."
Near Pflugerville, TX 78660
Andy
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS00 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found no voltage going to dispenser motor. Inspected and found broken wire harness at bottom of FC door.
Near Austin, TX 78725
Wesley
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived onnsite and found unit drain obstructed. Cleared obstruction and reset. Tested and all works as designed. Advised customer on use and care.
Near Austin, TX 78727
David
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site to diagnose gasket issue on door. Found RC door gasket had separated from the door on the top only. Adhesive / foam had failed and gasket was loose. Applied adhesive to top edge of door and glued gasket back into place along the top. Used painters tape to hold down gasket and allow adhesive to fully cure. Advised to wait 24 hours for adhesive to dry. all is working as designed. Call complete.
Near Austin, TX 78749
Leonardo
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for broken dispenser door. Installed dispenser test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "arrived on site to inspect refrigerator ice maker not dispensing ice. Upon further inspection, I found a large clump of ice in the chute and was formed up into the ice bin. Once I got the ice removed, I removed the bin and found more ice stuck to the bottom of the bin. I cleared the ice and cleaned off the water and put the ice bin back in the door. Test3d the dispenser and it is operating as designed. I advised the customer that when using the crushed ice selection, broken pieces of ice will get under the bin and eventually form together causing a larger piece which in turn will cause the bin to get stuck. I advised the customer also that even when using the cubes selection, the cubes can still get wedged in the bin and get crushed causing the same issue. I recommended that they pull the bin and clean it every so often depending on use to keep it from getting build in it and getting stuck. Also, pieces of ice will get stuck in the ice door and cau
Near Round Rock, TX 78665
Andy
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer shaking. Tested and inspected unit and found suspension. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Manor, TX 78653
Wesley
Job Details: 01/10/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived onnsite and tested thoroughly for low flow symptoms and found all operating as designed. All checks good, tested and reset unit. Advised customer on use and care."
Near Buda, TX 78610
Leonardo
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not draining. Test unit and found drain motor humming. Removed motor and found glass stuck In drain motor. Removed glass test unit and unit test good no leaks present at this time.
Near Austin, TX 78702
Wesley
Job Details: 01/10/2020
DRYER WHIRLPOOL WED5620HW0 Arrived on site and found unit blower obstructed. Cleared obstruction. All checks good. Unit is now operating as designed.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/10/2020
DRYER SAMSUNG DV45K6200EZ/A3 "Arrived on site for dryer not turning. Performed diagnostics and disassembled unit to inspect belt. Found broken belt cases by broken pulley. Removed failed idler pulley and installed new. Assembled unit and installed belt. Tested dryer operation and all tested good.
Near Leander, TX 78641
Lou
Job Details: 01/10/2020
RANGE WHIRLPOOL WFG505M0BB2 "arrived on site to inspect range oven light. Upon further inspection, i found the oven light globe had separated from the base and the base was still in the socket. I attempted to remove the base but wasn’t able to. I removed and replaced the socket and put a bulb in and tested. The light is operating as designed. I tested the cooktop burners and oven burners and all are operating as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 01/10/2020
DRYER WHIRLPOOL WED6200SW1 "arrived on site to inspect dryer not heating. Upon further inspection, the customer advised that unit was recently repaired, but it’s still not heating/drying clothing. I opened the unit door and pressed the door switch closed and turned the unit on. I did not see the element illuminate in the back left corner vent area. I removed the back cover and found a connection to the thermistor not fully connected. Adjusted the connection and retested and unit operated as designed. Using my vent test kit, I placed the card at the back right vent area and tested the unit with no heat. The card did not fall after testing two times. I removed the vent tube from the back of the unit and retested and the card fell off showing good air flow. I advised the customer of my findings and recommended they have a professional check the vents. No lint observed in the unit, job completed."
Near Driftwood, TX 78619
Leonardo
Job Details: 01/10/2020
DISHWASHER MAYTAG MDB7959SHZ0 Arrived on site to test unit for unit not cleaning. Dishes test unit and found float stuck in the up position making unit think it’s full of water. Secured float test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78726
David
Job Details: 01/10/2020
RANGE KITCHENAID KFGU706VSS01 "Arrived on site to diagnose dropin cooktop that was constantly beeping even when not in use. Performed diagnostic and only item that can beep is the UI since there is no main control, and it beeps when the panel is locked and unlocked. Recommended replacement of the cooktop since the UI is built into it. Part is discontinued and not servicible. Customer request I reassemble the unit, since another company had disassembled it partially. Reassembled unit and connected gas line. Tested unit and all is working as designed at he time of testing. No gas leaks found at time of service.
Near Bastrop, TX 78602
Cliff
Job Details: 01/10/2020
DRYER WHIRLPOOL WGD4950HW0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed igniter. Replaced burner assembly and tested unit. Found all is functioning properly at this time.
Near Salado, TX 76571
Arthur B.
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived onsite for customer complaint of French door dual evaporator refrigerator stopped cooling. Removed back unit cover and found compressor extremely hot to touch. Unit will need to have compressor replaced. Ordering compressor kit. OF to R/S. Unit unplugged at this time.; ordrng 1 CNOTE (2HR CALL) and 1 W11025999 (compressor)
Near Austin, TX 78728
David
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to diagnose a washer making loud noise when spinning. Performed diagnostics and found noise coming from bottom of unit. Found gearcase had leaked oil and coated the belt and pulley in oil, and belt is slipping. Replaced gearcase and cleaned off belt and pulley. Retested unit and found still squealing. Belt needs to be replaced along with the clutch pulley. Ordering 1 WPW10006384 belt. Will also return with clutch/cam kit. ; ordrng 1 WPW10006384 (drive belt)"
Near Hewitt, TX 76643
Al
Job Details: 01/10/2020
DRYER WHIRLPOOL MEDB855DC4 Arrived to inspect squeaking dryer.Confirmed the complaint and replaced the Repair kit.Reassembled and unit tested as designed with not squeaking noises.Customer satisfied.Job complete
Near Round Rock, TX 78665
Andy
Job Details: 01/09/2020
DRYER WHIRLPOOL WED8500DC4 Arrived on site for dryer error code. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF736SDAB11 "Arrived on site for evap motor replacement, removed and replaced and tested good"
Near Georgetown, TX 78628
Cliff
Job Details: 01/09/2020
REFRIGERATOR FRIGIDAIRE FGHC2345LF5 Arrived on site to diagnose a refrigerator with water systems not working. Tested unit and found reservoir over cooled and dispenser waterline frozen in door. Homeowner will perform manual thought on unit to correct temperature issues. No repairs were performed today. No leaks were found at time of service.
Near Georgetown, TX 78628
Cliff
Job Details: 01/09/2020
DRYER GE GTD42EASJ2WW arrived on site to diagnose a dryer with a broken shaft. Found timer knob shaft broken. Replaced timer and tested unit. Found all is functioning properly at this time
Near Georgetown, TX 78633
Paul
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL KFIS29BBMS02 Arrived onsite for the refrigerator still not cooling. I found the FC and RC temps good. I took a photo of the FC temp with the control set at 0 degrees. Ms stated the issue is the ice is still melting. I found the ice clumped in the center of the ice bin around the auger and in the lower part of the bin around the cutter blades. The outer ice in the bin was dry and smaller indicating it was evaporating. I checked the ice door and found it closed properly. I advised the customer on crushed ice use and explained some things with the ice door separator for them to watch for since they use a lot of crushed ice. The unit is working as designed at this time. Call complete.
Near Blanco, TX 78606
Kevin
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW01 arrived on site and inspected refrigerator and found evaporator drain is blocked by ice, took pictures. Used steamer to remove ice and ensure drain is clear. Took a picture. No further repair is required at this time, this refrigerator does not have water connections"
Near Blanco, TX 78606
Kevin
Job Details: 01/09/2020
OVEN KITCHENAID KODE300ESS04 "Arrived on site and inspected oven and adjusted calibration settings. After Justin oven is operating normally, no further repair is required at this time, job complete"
Near Austin, TX 78754
Scott
Job Details: 01/09/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on site for unit not cooling . Customer had unplugged unit for 2 day and has been running unit again since the 27th . No issues since restarting unit . Did find new frost on rails In freezer . Found freezer door isn’t sealing properly . Ordering freezer rails . Please call to set return . No water leaks detected at time of service .job complete .; ordrng 1 AUTHO and 1 W10795844 (BRACKET ) and 1 W10795848 (BRACKET )
Near Round Rock, TX 78665
Andy
Job Details: 01/09/2020
OVEN KITCHENAID KEBS207ESS00 Arrived on site for oven not coming on. Tested and inspected unit and found failed fuse and lower oven broil element.Ordering needed part. .; ordrng 1 W10804429 (elmnt-brol)
Near Austin, TX 78730
David
Job Details: 01/09/2020
WASHER WHIRLPOOL NTW4516FW "Arrived on site to diagnose a washer that was moving around and vibrating harshly when in high speed spin. Ran unit with wet sheets unit and did verify movement and also some squeaking.could hear inner basket rubbing. Tightened gearcase nut and checked connections and everything is tight. Basket feels like it’s warped and rubbing either on the tub or ring. Ordering new W10371566 tub, W10554251 basket, and WPW10531289 tub ring. Recommend 2nd tech due to being in a closet and having limited space to work, which will be easier with a 2nd person. Office to schedule 2MAN. ; ordrng 1 2MAN (2MAN) and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 WPW10531289 (tub ring)"
Near Spicewood, TX 78669
Leonardo
Job Details: 01/09/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit not getting to temp. Test unit and found unit off about 10°. Calibrated oven to +10°. Test unit and unit test good job complete
Near Salado, TX 76571
Al
Job Details: 01/09/2020
WASHER LG WM3270CW Arrived to inspect front load washer not draining.Confirmed the complaint and removed and replaced the drain pump.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete.Customer satisfied
Near Salado, TX 76571
Al
Job Details: 01/09/2020
DISHWASHER BOSCH SHP65T55UC/07 "Arrived, installed part, reassembled and unit tested as designed.Job complete"
Near Austin, TX 78741
Luis
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for cooling issue. Found small refrigerant leak at manufactures weld joint from factory,repaired manufactures weld joint vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. C sticky note. Sealed system repair"
Near Austin, TX 78727
David
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT111SFDW "Arrived on site to install previously diagnosed parts. Installed levelers on bottom of unit, none were there previously. Leveled unit. All is working as designed. Call complete."
Near Austin, TX 78737
Richard
Job Details: 01/09/2020
WASHER WHIRLPOOL WFW8620HC2 Arrived onsite for the washer spinning but not moving to wash cycle. Ran diagnostics and found long fill error code. Upon inspection found that the water valves were not open. Opened the valves and tested washer. Everything is now working properly. Also discussed with customer the function of the child lock which was on when we arrived. Everything is working to manufacture specs. Complete.
Near Austin, TX 78744
Richard
Job Details: 01/09/2020
DRYER WHIRLPOOL WGD5000DW3 Arrived onsite to install new burner assembly ordered by previous technician. Was unable to complete job due to the need of gas pipe sealant.
Near Austin, TX 78748
Leonardo
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not drying correctly. Test unit and found heating element working as designed. Advised customer to use jet dry to help the unit dry dishes better job complete
Near Georgetown, TX 78633
Cliff
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to replace previously ordered parts. Replaced heater and main control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
Tyler B.
Job Details: 01/09/2020
WASHER MAYTAG MHW3505FW0 "Arrived on site for unit with door locked, found water level errors. Removed and replaced the water sensor and tested good"
Near Leander, TX 78641
Tyler B.
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for unit that would randomly turn off lights and dispenser would randomly dispense water on to floor, due to cust supplied video narrows down to control failure. Removed and replaced control and tested diagnostics and tested good. Control covered under k-aide warranty"
Near Bee Cave, TX 78738
Leonardo
Job Details: 01/09/2020
DISHWASHER KITCHENAID KDTM404ESS1 Arrived on site to test unit for uni tripping breaker. Test unit and could not duplicate problem. Turned heater on and heater working correctly. Checked all connections and all test good.
Near Austin, TX 78727
David
Job Details: 01/09/2020
WASHER AMANA NTW4516FW3 Arrived on site to diagnose washer with reported non functional agitator. Inspected unit and found basket was leaned to front left due to disconnected suspension rod. Found unit was missing the bushing / ball for that suspension rod and had nothing to connect to. Replaced with extra bushing from truck stock. Unit is now working as designed. Call complete.
Near Horseshoe Bay, TX 78657
Jonathan
Job Details: 01/09/2020
ICE MACHINE KITCHENAID KUID508HPS00 Arrived on site for ice machine LED Interior light not working. Performed diagnostics and tested DC voltage to LED light and found failed LED assembly. Will need to replace LED control. .; ordrng 1 W10492487 (light)
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/09/2020
DISHWASHER KITCHENAID KDTM404ESS3 "Rived on site and found door panel is damaged, replaced door panel and dishwasher is now correct. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Paul
Job Details: 01/09/2020
MICROWAVE WHIRLPOOL WOC54EC0AS03 Arrived onsite for the microwave displaying an F1E1. The unit was working when I arrived. I found the F1E1 stored in the control. I erased the code and did a power reset. Ms cooked some rice in the unit and it worked as designed. The unit never failed. I explained if the unit failed again that the control would need to be replaced.
Near Austin, TX 78747
Richard
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not draining upon inspection discovered the customer had instructed a new garbage disposal and did not remove the knockout for the dishwasher drain hose. Thus causing the dishwasher not to drain. Everything tested good no leaks detected.
Near Austin, TX 78748
Leonardo
Job Details: 01/09/2020
MICROWAVE WHIRLPOOL WMH32519HZ3
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/09/2020
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site and found flames are too high when set on simmer, adjusted all valves and cooktop is now correct, job complete"
Near Austin, TX 78753
Scott
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for led lights dim or out . Found freezer light module failed. Replaced light ,all lights now working. No water leaks detected at time of service job complete"
Near Liberty Hill, TX 78642
Paul
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor and the drier. I added an access valve to the compressor. I vacuumed the system and it held a -30 psi vacuum. I charged the system with 4.9 oz’s of R134A. I tested the unit and found it working as designed. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 01/09/2020
WASHER MAYTAG MVWB855DC3 Arrived to install previously ordered parts.Installed latch and consoleUnit tested as designed.Job complete
Near Lago Vista, TX 78645
Lou
Job Details: 01/09/2020
DRYER LG DLEX3875V "arrived on site to inspect dryer turning on when the door is closed without pressing the power button. I verified the door switch was good. Contacted lg Techline and spoke to Keith and advised of the issue. Keith advised that the problem isn’t in the door switch, but in a relay on the main control board. He provided a part number of EBR62707601 and advised that lg would be sending an email with return information as they want the old board returned to them so they can inspect it. No lint observed during service; ordrng 1 EBR62707601 (PCB MAIN)"
Near Elgin, TX 78621
Andy
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer lid issues. Upon arrival customer informed that is not the issue. The issue is that the unit is draining on its on non stop. Tested and inspected unit and found failed control. no water leaks present at time of service.; ordrng 1 W11116590 (cntrl-elec)
Near Austin, TX 78738
Luis
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site to install door manufacture provided to customer. Removed damaged door,installed new door transferred icemaker to new door. Checked door seal good.
Near Taylor, TX 76574
Andy
Job Details: 01/09/2020
WASHER KENMORE 11029822800 Arrived on site for washer not draining. Tested and inspected unit and found unit does drain and spin but leaves some water in unit due to failed sensor switch. No water leaks present at time of service.; ordrng 1 WPW10292584 (switch-sen)
Near Lago Vista, TX 78645
Lou
Job Details: 01/09/2020
WASHER WHIRLPOOL WFW95HEDC0 "arrived on site to inspect washer dispenser issues. Upon further inspection, the customer advised that the dispenser is full of water after every wash. They advised that when it happened previously, they found debris in the drain pump filter. I removed the filter and found no debris. Placed the unit in diagnostics showing error codes F9E1, F8E3. Cleared the codes and continued with testing. When the cold #1 valve was to come on, it failed. Also, the dispenser was full after testing. Due to the valve failure and the dispenser staying full, I removed and replaced the inlet valve and dispenser and retested. Unit operated as designed with no error codes. I advised the customer of my findings and repairs via text as they weren’t available at the time of repairs. No water leaks observed during service, job completed. Customer not available to sign receipt."
Near Pflugerville, TX 78660
Cliff
Job Details: 01/09/2020
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to replace previously ordered parts. Replaced outer panel and tested unit. Found all is working properly at this time. Badge was not needed. Job is complete.
Near Austin, TX 78704
Wesley
Job Details: 01/09/2020
WASHER WHIRLPOOL WFW5090JW0 "Arrived onnsite and was unable to enter diagnostics. All other indicators point to failed acu, ordering acu to repair. Advised rep. Office to reschedule ; ordrng 1 W11334605 (CONTROL)"
Near Georgetown, TX 78633
Cliff
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to diagnose a refrigerator with a cracked bin in the freezer. Inspected unit and found homeowner was seeing the seam where the plastic was molded and no cracks were found. No repairs are needed and all is functioning properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/09/2020
FREEZER KITCHENAID KRFC302ESS02 "Arrived on site and inspected refrigerator and found magnet housing for icemaker drawer is cracked, a new one will be needed. No water leaks from connections at time of service; ordrng 2 W10121002 (magnet-dor)s"
Near Killeen, TX 76549
Al
Job Details: 01/09/2020
REFRIGERATOR FRIGIDAIRE LFFH20F3QW Arrived to inspect Frigidaire freezer not working.Confirmed the complaint and removed and replaced the control.Reassembled and unit began cooling.Customer told to wait 24 hours before adding food.Job complete
Near Austin, TX 78746
Luis
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for noise complaint and ice build up. Found fresh food evaporator incased in ice. Diagnosed faulty thermistor,defrosted evaporator installed new harness secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Ran diagnostics good air flow. Tested water dispenser high pressure to valve,no shut off valve installed behind refrigerator advised customer shut off valve was present lowering pressure out of valve would remove noise."
Near Georgetown, TX 78633
Paul
Job Details: 01/09/2020
OVEN KITCHENAID WOS51EC0AS01 Arrived onsite for the oven completely dead. I found the thermal fuse blown. I replaced the thermal fuse and tested the oven. The oven is working as designed. I went over reshaping the door gasket with the customer. Call complete.
Near Killeen, TX 76549
Al
Job Details: 01/09/2020
WASHER GE GTWN4250DWS "Arrived to inspect washer issues and install previously ordered parts.Noticed the lid switch is working as designed.Through my research I feel the unit will need a gear case sensor, 2MAN for gear case, AUTHORIZATION..Unit performs without water and every other load. Customer has to do manual drain and spin even after control was replaced.Needs more work.SEE PARTS RESEARCH FOR ADDITIONAL PARTS NEEDED; ordrng 1 CNOTE (RESEARCH GEAR CASE AND SENSOR, MOTOR, ) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE2HOURS,2MAN"