Near Austin, TX 78717
Kayman
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM05 Arrived onsite for refrigerator making loud noise. Upon inspection. Found the condenser line was rubbing against the condenser fan blade causing the noise. I moved the line over about 2 inches and it is no longer making the noise. Job complete.
Near Austin, TX 78757
Scott
Job Details: 10/27/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for evap in fresh food freezing over . Found drip pan bowed . Following service pointer on pan. Ordering evap cover ,fan with harness , screws and evap tie straps . Also will need to change UI and control . No water leaks detected at time of service. Please call to set return .; ordrng 2 2185788 (clamp)s and 4 67006425 (screw)s and 1 AUTHO and 1 SHIMSFOREVAPDRIPTRAY and 1 W11033168 (harns-wire) and 1 WPW10389152 (support) and 1 WPW10501260 (cover-evap)"
Near Austin, TX 78728
Paul
Job Details: 10/27/2020
RANGE KITCHENAID KSEB900ESS3 Arrived onsite for a range with an F2E1 error. I removed the error and tested. The F2E1 reappeared. I changed the control panel and tested. The unit is working as designed. Call complete.
Near Burnet, TX 78611
James
Job Details: 10/27/2020
VENTHOOD WHIRLPOOL KVWB606DSS1 Arrived on site and attempted to remove blower to replace. Found blower jammed and unable to remove to replace. Customer is going to have general contractor correct installation so that blower can be replaced. Left blower with customer per request. She will contact us of contractor is unable to remove motor after removing hood
Near Bartlett, TX 76511
Tyler
Job Details: 10/27/2020
DRYER GE GTD65GBSJ3WS Arrived on site for dryer that needed a new primary control board. After installing the new board and then programming it to the gas dryer I was able to retest the unit and verify that the unit power is on and heat as needed and is now functioning as designed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/27/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of unit not washing, found error code 4-3 in diagnostics mode, found failed wash motor, I replaced wash motor, unit tested good. Called Tech Line SR# 7728378119"
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/27/2020
MICROWAVE WHIRLPOOL KMBS104ESS02 "Arrived on site for microwave display lights going out. Inspected unit and work area. Found on left side of LED lights partially out in that showing correct numbers. Will need to replace UI. ; ordrng 1 WPW10660608 (UI)"
Near Jonestown, TX 78645
Lou
Job Details: 10/27/2020
WASHER GE GUD24ESSMWW "Arrived on site to inspect washer filling with water when not turned on. Upon further inspection, I pulled the unit out (stackable) and found where the hot water hose at the valve had been leaking as per evidence of oxidation on the hose connector. I tested the valve and found the hot water valve open. I removed and replaced the valve and placed new hoses on the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Lakeway, TX 78738
Brandon
Job Details: 10/27/2020
DRYER MAYTAG MED6630HC1 "Arrived on site for customer complaint of unit not heating on sensor dry, No error codes in diagnostics mode, I cleaned off moisture sensors, and tested unit with wet rag on moisture sensors, unit tested good."
Near Austin, TX 78728
Paul
Job Details: 10/27/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onsite for a microwave/oven combo with the microwave not heating. I found the actual problem was the microwave would not do anything. I found the cavity light out. I found the 20 amp fuse blown. I visually inspected components and couldn’t see anything obvious. I replaced the fuse with one from truck stock. I found the cavity lamp transformer energized all the time and the lamp not working.
Near Buda, TX 78610
Jacob
Job Details: 10/27/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite for unit not responding when turned on after washing a load. Customer showed video of the unit lit up but not responsive when trying to change options for washing or the start button not responding. Said they had to leave it unplugged for 2 days before using again. Called Techline. Got sr#7729139867. replaced control. Tested unit. Unit test good. No leaks at this time. Job complete
Near Cedar Park, TX 78613
Kayman
Job Details: 10/27/2020
DISHWASHER MAYTAG MDB8959SKZ0 Arrived onsite to install previously diagnosed parts. I installed the sump and motor. The unit is now working as designed and no leaks were detected during time of service. Job complete.
Near Austin, TX 78739
Richard
Job Details: 10/27/2020
DISHWASHER WHIRLPOOL KDTM404ESS3 Arrived onsite for the dishwasher lower spray arm is broken. Replaced lower spray arm and heating element and dishwasher tested fine and no leaks detected complete
Near Georgetown, TX 78633
Tyler
Job Details: 10/27/2020
REFRIGERATOR GE GSL25IGREBS Arrived on site for refrigerator Not cooling. Upon arrival customer stated that they noticed the past couple weeks the unit felt like it was not cooling properly and after inspecting the freezer evaporator coil I found that the unit had a defrost issue and had too much ice build up after checking in and diagnosing the heater by the board and defrost thermostat I found that the thermostat as well as the defrost heater were both broken not allowing it to defrost when it needed to. ; ordrng 1 WR50X10068 (BIMETAL THERMOSTAT) and 1 WR51X10055 (DEFROST HEATER )
Near New Braunfels, TX 78130
Noah D
Job Details: 10/27/2020
REFRIGERATOR AMANA ASI2575GRS02 "Arrived on site to inspect fridge for not cooling, upon inspection found the diagnosis from previous tech correct, spoke with Techline to document issue.
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/27/2020
REFRIGERATOR KENMORE 106.577127 "Arrived on site for refrigerator making high pitch sounds. Inspected unit and work area. Measured temperature in RC at 47° . Measured in FC and found at 0°. Removed diffuser and measured resistance on both thermistor. Gained access to to evaporator and found good frost pattern and found work as designed. Checked air baffle in fezzes for blockage. Removed diffuser and found damper loose and not connected to motor. ; ordrng 1 WP2301101 (DIFFUSER )"
Near Kingsland, TX 78639
James
Job Details: 10/27/2020
MICROWAVE KITCHENAID KOCE500ESS11 Arrived on site and installed new ui. Tested operation and found unit working properly. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/27/2020
DISHWASHER KITCHENAID KDTM354ESS2 "Arrived on site for customer complaint of upper rack falling off, found broken adjusters. I replaced adjusters. Unit tested good."
Near Belton, TX 76513
Al
Job Details: 10/27/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site and inspected dishwasher (not drying).Ran diagnostics test mode and found the unit fils, washes, drains and dries as designed.Advised the customer the inside of the unit is plastic and plastic doesn’t absorb heat like the stainless steel tubs do.Unit preformed properly.Job complete"
Near Killeen, TX 76541
Al
Job Details: 10/27/2020
DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site and inspected dishwasher not draining.Confirmed the complaint and found the drain pump metal chopper pieces broke off of drain pump causing the unit not to drain.Removed and replaced it and reassembled and unit tested as designed.No leaks.Job complete
Near Killeen, TX 76541
Al
Job Details: 10/27/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and inspected refrigerator not cooling.Freezer section was at proper temperature.Refrigerator section had a massive ice buildup behind the deli drawer causing the deli drawer not to close properly.Defrost waiver signed by customer.Returning with all previously ordered parts.Needs more work.;
Near Austin, TX 78738
Robert
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on job to replace previously diagnosed parts. After replacement of icemaker it filled with water as normal. No leaks detected at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 10/27/2020
OVEN KITCHENAID WOS51EC0AS02 "Arrived on site to install previously diagnosed and ordered parts. Due to the thermal fuse and TOD failures, I removed and replaced both parts and tested. Unit is operating as designed.
Near Round Rock, TX 78681
Tommy
Job Details: 10/27/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for dishwasher lower arm, having fallen on heating element. Found arm was not locked in and was destroyed. Replaced arm and tested unit and diagnostics unit tested good no signs of leaks detected during service."
Near Austin, TX 78738
Brandon
Job Details: 10/27/2020
DISHWASHER KITCHENAID KDTE334GBS0 "Arrived on site for customer complaint of broken dispenser, I found dispenser broken again, I replaced dispenser, unit tested good."
Near Canyon Lake, TX 78132
Andrew
Job Details: 10/27/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to replace float from previous diagnosis. Replaced float, tested unit, unit works good. Customer said contractor was going to properly secure unit once repair was made."
Near Austin, TX 78751
Matthew
Job Details: 10/27/2020
WASHER WHIRLPOOL WFC7500VW2 "Arrived onsite to replace previously diagnosed parts. Replaced dispenser, tested unit and unit is functioning properly. No leaks present at this time. Job complete."
Near Georgetown, TX 78633
Cliff
Job Details: 10/27/2020
WASHER LG WM2277HS Arrived on site to replaced door boot customer provided. Replaced boot and tested unit. Found all is working properly at this time. No leaks were found after services was performed.
Near Georgetown, TX 78628
Cliff
Job Details: 10/27/2020
DISHWASHER JENN-AIR JDB9000CWP3 Arrived on site to diagnose a dishwasher with upper rack rail broken. Found right side track separated. Replaced rail and tested unit. All is working properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 10/27/2020
ICE MACHINE WHIRLPOOL WUI75X15HB00 "Arrived on site to inspect icemaker for not operating, upon inspection found the icemaker overflowing, replaced recirculating pump and drain pump, all functions returned. Complete"
Near Austin, TX 78756
Jacob
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Arrived onsite for unit not giving good pressure when dispensing water and ice cubes looking hollow. Tested unit. Hear the water line sputtering and unit not putting out a steady flow of water. Removed water filter. Tested unit. Pressure and noise returned to normal. No leaks at this time. Job complete
Near New Braunfels, TX 78133
Andrew
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to test unit for ice maker not producing. Fill tube heater ohm good. Ran service test 66(fill tube heater)good. Test 79(ice bin switch state)- good. Left and right door switch state tested good. Found ice maker not responding when put into diagnostics. All other functions tested good. ; ordrng 1 W11099789 (icemaker)
Near Harker Heights, TX 76548
Al
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL ED5PVEXWS06 "Arrived on site and inspected side by side refrigerator not cooling.Confirmed the complaint and found the compressor would click (amp reading 10.87 and would drop to .08)Condenser fan, evaporator motor were operating.72 degrees in both compartments.Used Skype thread to document steps taken for diagnoses.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW8000DW4 "Arrived on site for: Visibly Failed, Broken or Missing Parts - PRE-ID LidUpon inspection found top left glass and molding separating. Removed damaged lid and installed new lid. Placed in cycle to ensure lid locks upon drum spin. Washer operating as designed.
Near Austin, TX 78734
Brandon
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KSSC48QVS04 "Arrived on site for customer complaint of unit not dispensing ice, found guide on ice shaft kept moving out of position, I replaced shaft, unit tested good."
Near The Hills, TX 78738
Brandon
Job Details: 10/26/2020
WASHER WHIRLPOOL WFW5620HW2 "Arrived on site to replace door liner and inner door, after replacing, unit tested good."
Near Leander, TX 78641
Jonathan S
Job Details: 10/26/2020
DRYER WHIRLPOOL WED8500DC3 "Arrived on site to install previous diagnosed parts. Removed failed wire harness, cutoff and thermistor. Vacuum lint from dryer. Assembled unit and tested operation. All tested good.
Near New Braunfels, TX 78132
Noah D
Job Details: 10/26/2020
WASHER WHIRLPOOL CAE2745FQ1 "Arrived on site to inspect washer for not operating, per last tech I switched latch and all functions returned. Complete."
Near Austin, TX 78754
Matthew
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived onsite for refrigerator led lights out and dim. Replaced led module but module would not respond. Re installed original part and did turn on. Replacement module is defective, will need to order again. Office to reschedule. ; ordrng 1 W11043011 (module)"
Near Georgetown, TX 78628
James
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site and found middle spray arm has failed. Installed new and verified operation. Unit tests good. Job complete
Near Killeen, TX 76541
Tyler
Job Details: 10/26/2020
WASHER WHIRLPOOL CAM2742TQ3 Arrived on site for washer that we feel would not do anything else.
Near La Grange, TX 78945
Andrew
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to test unit for not finishing or starting wash cycles. Found error code F8E1. Found cold water valve would intermittently responding. Verified every time I turned cold water valve on it was getting proper voltage. Replaced inlet valve, erased error code, tested unit, unit works good. Ran diagnostics perfectly. Unit is operating as designed. No leaks detected. Job complete."
Near Buda, TX 78610
Richard
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB00 Arrived onsite for the refrigerator freezer leaking water. During testing found that the evaporator drain pan is leaking. Will need to replaced drain tube and funnel. Customer also had a complaint about the ice maker ice clumping up. Found that the ice maker is leaking water into the ice bin causing the issue. Will need to replace ice maker. Ordering parts and office to schedule ; ordrng 1 W10503218 (funnel) and 1 W11099789 (icemaker) and 1 W11252097 (extension)
Near Pflugerville, TX 78660
Cliff
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Arrived on site to diagnose a refrigerator that is forming ice in the freezer compartment. Tested unit and found door sitting too low not allowing gasket to meet cavity properly. Adjusted door position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78735
Kevin
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site and inspected refrigerator and found icemaker is leaking. Replaced icemaker and cycled it and the new one filled properly without leaking. Job complete
Near Del Valle, TX 78617
Matthew
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM03 "Arrived onsite for refrigerator leaking from valve. Upon inspection found water tube line to tight putting pressure on the valve connector causing leak. Adjusted tube reconnected tube to valve, tested unit and unit is functioning properly. No leaks present at this time. Job complete."
Near Austin, TX 78703
Jacob
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL KDTM404ESS3 "Arrived onsite for unit not having any power. Checked voltage from outlet, voltage was correct at 120v , also checked to the unit. Voltage correct again 120v. Could not change out any parts to the unit. Parts sent with were not the correct parts for the unit. Re ordered parts with correct model and serial. Office to reschedule. ; ordrng 1 W10834770 (harns-wire) and 1 W10913613 (cntrl-elec) and 1 W11024091 (console)"
Near Austin, TX 78759
Wesley
Job Details: 10/26/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite and was advised that unit would turn the light on intermittently. Like a slow connection at the control or spotty relay. Ordering control. Office to reschedule. ; ordrng 1 W11122560 (cntrl-elec)
Near Leander, TX 78641
Kayman
Job Details: 10/26/2020
WASHER WHIRLPOOL MVWB835DW0 "Arrived onsite for washer leaking from back left side, upon inspection I found a stored error code for off balanced load. I accessed the water inlet valve and ran a diagnostics test. Immediately the valve started spraying water out and I could see a rust line where the water had been running out.The washer is now working as designed and no leaks were detected during time of service. Job complete."
Near Austin, TX 78748
Richard
Job Details: 10/26/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for the microwave exterior light not working. During testing found that the wrong bulb was installed. Replaced bulb with the right one and issue was not resolved. Replaced control panel and issue was not resolved. Checked for power going to the light socket and while turning the light on and off found no voltage going to socket will need to replace main control board. Ordering parts and office to schedule ; ordrng 1 W10892389 (cntrl-elec)
Near Georgetown, TX 78633
Tyler
Job Details: 10/26/2020
MICROWAVE KITCHENAID KEMS308SSS05 Arrived on site to install previously diagnosed bake element. After installing necessary part as able to retest the unit and verify that it would go past the 240° and up to the preheat attempt that it was selected to. Unit now functioning as designed call complete
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/26/2020
OVEN WHIRLPOOL WFE525S0JS0 Arrived on site for cooktop having scathes. Inspected unit and work area. Identified scratches. Removed damaged cooktop and installed new. Tested operation. All tested good.
Near San Marcos, TX 78666
Andrew
Job Details: 10/26/2020
MICROWAVE WHIRLPOOL AMV2307PFS-3 Arrived on site to replace parts from previous diagnosis.Job complete.Sr#7729120684
Near Georgetown, TX 78633
James
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL KDFE104HBL1 Arrived on site and tested operation. Found no faults in memory and all functions test good. Found rinse aid dispenser empty and recommended filling to aid in drying. Instructed customer on best practices for optimal drying with new H.E. Dishwashers. Unit operating as designed. Job complete
Near Georgetown, TX 78628
Tyler
Job Details: 10/26/2020
OVEN WHIRLPOOL W0D51EC0AS01 Arrived on site for wall oven that would not turn on after Self cleaning feature was used. Upon arrival there was no power to the unit even though the breaker is on so I disassembled and checked the thermal fuse that protects the motherboard in the front and found that it had a broken internally and lost continuity. After disassembling the unit further I also found at the lower ovens TOD sensor Had also internally broken and lost continuity. After installing both parts and getting customers approval I retested the unit and found that both ovens are now preheating to 350 just fine and there are no error codes or anything else indicating any other issues. Call complete
Near Cedar Park, TX 78613
Lou
Job Details: 10/26/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the error code F8E0 and the console not responding properly, I removed and replaced the blower and console (UI) and tested. Unit is operating as designed. I provided the SAID# and model/serial numbers to the customer to set up WiFi if they choose to do so. Job completed."
Near Austin, TX 78737
Leonardo
Job Details: 10/26/2020
VENTHOOD GE ZV750SY4SS Arrived on site to test unit for light or fan not working. Test unit and found unit getting power but not responding ordering new control board and display assembly office to reschedule. ; ordrng 1 NEEDAUTHO (NEEDS AUTHO) and 1 WB27X10553 (CONTROL BOARD) and 1 WB27X10620 (DISPLAY CONTROL ASSEMBLY )
Near Austin, TX 78756
Leonardo
Job Details: 10/26/2020
DISHWASHER KITCHENAID KDTM604KPS0 Arrived on site to test unit for unit not draining correctly and white spots on dishes and tub. Found heating element covered in white residue. Will order new heating element office to reschedule ; ordrng 1 W11412298 (HEATING ELEMENT )
Near Dripping Springs, TX 78620
Robert
Job Details: 10/26/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on job to replace previously diagnosed parts. Ordered correct color. ; ordrng 1 W11296171 (CONSOLE )
Near Georgetown, TX 78633
James
Job Details: 10/26/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA Arrived on site and tested operation. Found ice maker failed mid harvest. Jump started ice maker and it began to cycle. Found heater not coming on and ice maker leaking after filling. Installed new ice maker and tested operation. Unit tests good. Job complete
Near Austin, TX 78728
David Z
Job Details: 10/26/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to diagnose cooktop that has low flames on rear. Found left rear burner head rusted on bottom causing issues. Adjusted valve on right burner and replaced left burner head and retested. Unit is now working as designed. Call complete.
Near Austin, TX 78739
Luis
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for loud noise. Ran diagnostics,freezer fan powered no odd noise,ran ice box fan and fresh food fan same no odd noise during operation. Ran icemaker harvest test passed,ran fill test passed. Changed freezer setting to see if it prevents any of the fans from freezing"
Near Austin, TX 78752
Richard
Job Details: 10/26/2020
REFRIGERATOR FRIGIDAIRE FFTR2131QE0 Arrived onsite for the refrigerator not cooling. During testing found that there is a sealed system issue. Will need a sealed system repair.
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/26/2020
OVEN WHIRLPOOL WGE745C0FS01 Arrived on site to install previously diagnosed parts that failed. Installed two new burners for the right side and heated up as designed. Job completed.
Near Round Rock, TX 78664
Cliff
Job Details: 10/26/2020
MICROWAVE WHIRLPOOL KHMS2056SSS0 Arrived on site to Replaced previously ordered parts for microwave. Upon inspecting unit found LCD control module failed.
Near Round Rock, TX 78681
Kayman
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW8900BW0 Arrived onsite for a bearing replace.After installing the bearings I found the shaft that was sent with me is off center or bent and I was not able to seat it in the tub correctly for proper install. I am ordering a new bearing kit for repair. Ordering (W10435302).; ordrng 1 W10435302 (bearing)
Near Austin, TX 78759
Wesley
Job Details: 10/26/2020
DISHWASHER KITCHENAID KDPM354GPS0 Arrived onsite and repaired door function by alignment of hinge slots which were opposite. Advised customer on repair. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78633
James
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site and found fresh food upper lights and freezer light out. Replaced failed module in freezer and tested operation. All lights functioning properly. Job complete
Near Austin, TX 78737
Kevin
Job Details: 10/26/2020
WASHER MAYTAG MVW7232HW0 "Arrived on site and found homeowner had several questions about cycles on the washer, loading and soap usage. Explained all functions of the washer, no fault found with washer. Job complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect fridge for not making ice, upon inspection found the E5 code and no issues with water supply, was not provided icemaker, ordering icemaker. Office to reschedule ; saved tckt"
Near San Marcos, TX 78666
Andrew
Job Details: 10/26/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to test unit for hinge issues. Found left hinge was broken. Replaced hinges, tested unit, unit works good. Job complete."
Near Georgetown, TX 78628
James
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on site and tested operation. Found evaporator fan not running. Accessed fan and found motor has fallen out of shroud. Found shroud warped causing failure. Moved rear plate to inside of shroud to wedge motor in place until replacement parts arrive so that the unit will cool properly. Office to schedule return services due to part availability. ; ordrng 1 2254454 (bracket) and 1 W10850162 (orifice)
Near Dripping Springs, TX 78620
Robert
Job Details: 10/26/2020
DISHWASHER KITCHENAID KDPM804KPS0 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
Near Andice, TX 78628
Jonathan S
Job Details: 10/26/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range LED lights not working on display. Inspected unit and work. Found left side of control not displaying. Removed failed control and installed new. Tested all operations. All tested good.
Near Georgetown, TX 78626
James
Job Details: 10/26/2020
RANGE WHIRLPOOL AER5630BAS0 Arrived on site and found right side screw for handle has come out. Located screw and reinstalled. Verified operation of door. Unit tests good. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 10/26/2020
REFRIGERATOR GE DSE25JSHBCSS "Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I tested the ice dispenser and could hear the motor humming, but not ice was being dispensed. I removed the ice bin and retested and found the dispenser motor/auger coupling seized. I was able to free up the motor, but there is rust on the motor. Also, the customer provided a video of the water dispenser tube leaking while dispensing water. I tested the water dispenser and it operated as designed, but I could see water marks on the back of the dispenser hosing where it appears that water is leaking from the fill tube. Also found that the ice dispenser door is not sealing and allowing warm air up into the chute. Also found the door stop, thimble and cam are worn. Due to the water dispenser tube being molded into the door, I am ordering the door, door stop, thimble, cam, ice dispenser door, arm, spring, solenoid, dispenser motor, coupling, cover motor back, door gasket and C
Near Round Rock, TX 78665
Cliff
Job Details: 10/26/2020
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site to diagnose a range
Near Austin, TX 78753
Luis
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no cool. Removed fresh food evaporator cover found uv dye on evaporator,traces dye to weld joint from manufacture due to leak oil got on cover,housing and drip pan and caused plastic to break ordering cover,housing and drip to complete evaporator replacement. Will need 2 hrs and send original tech.Whirlpool covering parts AUTHO: WT1ZM00APL1; ordrng 1 2HRS and 1 SENDDSTOCOMPLETEHISJOB and 1 W11188493 (COVER) and 1 W11435997 (HOUSING ) and 1 W11457241 (DRIP PAN)"
Near Pflugerville, TX 78660
Scott
Job Details: 10/26/2020
DRYER AMANA NED4655EW1 "Arrived on site for no heat and customer mentioned timer wouldn’t advance . Checked voltage at terminal block . Found one leg was dropping off unless plug in outlet was twisted to get both legs of power ,then drop when power cord was let go . Also ran air flow check and found restriction ,recommended vent cleaning . All else checked normal with dryer . Job complete"
Near Leander, TX 78641
Lou
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher with condensation on walls after cycle complete. Upon further inspection, customer advised that once the unit is done with a washing cycle, they’re having to wipe down the sides and top due to condensation. The customer advised that their dishes are getting dried. I advised the customer that the condensation is normal. I placed the unit in diagnostics showing no error codes. Continued with testing and placed my multimeter on the black wire at the junction box to test amp draw to the components. All components are operating as designed. The element is showing 7-9amps during the wash and dying cycles of testing. I contacted techline and spoke to Scott and advised of my findings. Scott advised that the condensation is normal and might get better with time once the rinse aid has been able to coat the entire inner tub. Provided file #7729125388. I made recommendations for use and care as well as detergent and rinse aid
Near Austin, TX 78739
Leonardo
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not filling with water. Test unit and found bad control board.
Near Austin, TX 78753
Matthew
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for washer leaking. Put unit in diagnostics and found no stored error codes. Ran auto test cycle and when unit was in drain mode I noticed that the leak was coming from where the drain hose entered the drain pipe. Customer has installed a hose clamp that almost completely seals the drain hose into the drain pipe causing issues. Instructed customer that seal and clamp need to be removed and only allow the drain hose to set in the drain pipe about 4-5 inches. If not the back flow of water will continue to cause leaks. Job complete
Near Austin, TX 78734
Brandon
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of ice not working, found broken wires at cabinet,Called tech line. SR# 7729122126"
Near Austin, TX 78704
Jacob
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived onsite to replace parts ordered by previous tech. Replaced fan scroll and control hv. No issues at this time. Job complete
Near Round Rock, TX 78681
Cliff
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replace pump for dishwasher. Replaced part and tested unit. Found all is working properly at this time and no leaks were found after service was performed.
Near Austin, TX 78744
Leonardo
Job Details: 10/26/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for water inside unit. Found water coming from heat from outside. Called techline and techline said it’s not the unit job complete File#7729118942
Near Austin, TX 78746
Kevin
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KBFC42FTS05 "Arrived on site customer is experiencing a small puddle of water at the corner of the cabinet next to the built-in refrigerator. Found a leak in the waterline running through the cabinet. Recommended that customer replace the waterline section with a coupler to remove the leaking section.job complete"
Near Austin, TX 78737
Leonardo
Job Details: 10/26/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for not being able to connect to WiFi. Checked all connection test unit and unit still not connecting to WiFi. Ordering new console office to reschedule. ; ordrng 1 W11297709 (CONSOLE )
Near Kyle, TX 78640
Robert
Job Details: 10/26/2020
WASHER GE WCSR4170G6WW Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
Near Jarrell, TX 76537
James
Job Details: 10/26/2020
FREEZER KENMORE 253.160821 Arrived on site and tested operation. Found temperature at -4 but display is out and beeps randomly. Unit has failing control.. ; ordrng 1 216979600 (control) and 1 5304507200 (gasket-door)
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW8000DW4 "Arrived on site for error code F0E9. Customer informed me of a new noise coming from the machine. I ran a normal cycle and immediately heard the squeak. Pulled belt off splutch assembly and found flywheel nut wasn’t tightened down all the way causing the splutch assembly to rotate lopsided. Tightened the splutch assembly nut and the assembly spun better than it did prior to tightening. Unfortunately, the splutch is still lopsided after tightening and still makes a noise of plastic to plastic rub. Ordered new splutch kit assembly to correct issue. This friction may be what the F0E9 was diagnosing as an unbalanced load. ; ordrng 1 W10721967 (drive pulley)"
Near Leander, TX 78641
Jonathan S
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW8040DW0 "Arrived on site for washer making noises and lid not staying up. Performed diagnostics mode and checked fault codes, no fault codes. Ran spin test and found failed gearcase. Found left lid spring broken. ; ordrng 1 W10861714 (DOOR SPRING)"
Near Austin, TX 78717
Kayman
Job Details: 10/26/2020
OVEN KITCHENAID KOCE507ESS09 Arrived onsite to install previously diagnosed parts. I installed the outer door panel and glass. I tested the unit and it seems to have improved with the outer door replace. Job complete.
Near Austin, TX 78703
Jacob
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL KDFE104DSS0 Arrived onsite for unit not washing dishes. Tested unit. Found that the pump and motor was no longer working. Replaced pump and motor. Tested unit. Unit test good. No leaks at this time. Job complete. Was able to get home owners authorization.
Near Leander, TX 78641
Jonathan S
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for refrigerator making a knocking noise. Customer stated the sound seems like it’s moving around and will do most of the day. Inspected unit and work area. Performed diagnostics mode and tested components. Found freezer temperature at -9°. Ran test 40 and monitored operation found no abnormal noises in sealed system operation. Ran each working components. Ran startup cycled and monitored unit in normal operation. Did found unit making normal popping noise that is stated in user care manual on page 34 under unusual noises. No abnormal occurred when performing testing and normal run mode. All temperatures tested good. No water leaks detected.
Near Pflugerville, TX 78660
Cliff
Job Details: 10/26/2020
RANGE WHIRLPOOL WGG555S0BS06 Arrived on site to inspect range for gas leak. Found unit leaking gas at main manifold connection. Tightened all connections and tested unit. Found all is functioning properly at this time. No leaks were present after services were performed.
Near Leander, TX 78641
Kayman
Job Details: 10/26/2020
VENTHOOD KITCHENAID UVL6036JSS0 Arrived onsite to replace the vent hood fan blower. The part was damaged in box and I will need to re order and R/S. Ordering fan blower. ; O-emld tckt
Near Austin, TX 78735
Luis
Job Details: 10/26/2020
ICE MACHINE JENN-AIR JUIFX15HX00 "Arrived on site for icemaker issues. Diagnosed a defective hose,replaced hose assembly,tested unit no water leaks unit passed all diagnostics. ; used 1 W11038865 (HOSE) from stock"
Near Austin, TX 78728
David Z
Job Details: 10/26/2020
OVEN WHIRLPOOL WFG530S0ES1 "Arrived on site to diagnose range that customer feels is giving off a gas smell. Performed diagnosis on unit. let’s going to bake manifold and ran unit. Found no gas leaks. Customer showed me they would be using the top burners and can smell an odor. Found the door was the exhaust / heat smell coming from the oven vent. Turned one one burner and did not ignite it so customer could differentiate between the exhaust smell and actual gas. Unit is working as designed with no failures found.Call complete."
Near Austin, TX 78733
Kevin
Job Details: 10/26/2020
ICE MACHINE KITCHENAID KUIS18NNZB0 "Arrived on site and inspected ice machine and found “cleaning needed” lit and “replace filter” blinking. Ice production is good, sent short video to KB/office.