Near Pflugerville, TX 78660
Andy
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRT348FMES00 Arrived on site for to install previously diagnosed part. Removed failed part and replaced with new. Checked freezer temperature and found within range. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/21/2019
MICROWAVE WHIRLPOOL WMH78019HZ1 "Arrived on site and replaced microwave door, control board, and door switches recommended by tech line previous visit. After repair microwave appears to be operating properly and is no longer hesitating, job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/21/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04
Near Cedar Park, TX 78613
James
Job Details: 06/21/2019
DRYER MAYTAG MEDB765FC0 Arrived on site and tested operation. I found no faults in memory and all functions test good in diagnostics. Instructed customer on load size with sensor cycles and if the items do not brush against the sensors the control thinks the load is dry and will end the cycle. Recommended using timed dry setting on smaller loads. Unit working as designed. Job complete
Near Wimberley, TX 78676
Leonardo
Job Details: 06/21/2019
DISHWASHER GE PDT855SSJ2SS Arrived on site to replaced gasket. Replaced gasket test unit and no leaks present at this time job complete.
Near Leander, TX 78641
James
Job Details: 06/21/2019
DISHWASHER WHIRLPOOL WDF320PADB3 Arrived on site and tested operation. Ran diagnostics and found fault for no heat. Inspected heater and found visible failure. Installed new heater and ran diagnostics to test operation. Unit tests good and all functions working properly. Job complete
Near The Hills, TX 78738
Leonardo
Job Details: 06/21/2019
OVEN JENN-AIR JJW8630CAB Arrived on site to test unit for doors not closing correctly. Test unit and found bad hinges. Will need to order new hinges WP74008014 x4. Office to reschedule; ordrng 4 WP74008014 (HINGES)s
Near Lakeway, TX 78738
Leonardo
Job Details: 06/21/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to test unit for bottom wheels coming off. Test unit and found broken wheels. Replaced 2 wheels test unit and unit test good job complete. Only used 2 wheels
Near Austin, TX 78703
Wesley
Job Details: 06/21/2019
DRYER WHIRLPOOL WED9400SB1 Arrived onnsite and found unit with ccs failure
Near New Braunfels, TX 78130
Kevin
Job Details: 06/21/2019
DRYER WHIRLPOOL WED4815EW "Arrived on site and found terminal block connector has burnt out, replaced terminal block and customer supplied a new cord and dryer is now operating properly. No lint found in cabinet at time of service, job complete"
Near Austin, TX 78744
Ron
Job Details: 06/21/2019
DRYER GE GFD45GSSM0WW "Arrived onsite install rear drum bearing, ran dryer with load tested good."
Near Waco, TX 76705
Al
Job Details: 06/21/2019
RANGE WHIRLPOOL WFG505M0BS3
Near Austin, TX 78736
Leonardo
Job Details: 06/21/2019
OVEN KITCHENAID KEBC208KSS02 Arrived on site to test unit for ovens not getting to temp. Test unit and found both ovens off on average temp. Calibrated upper and lower oven to +15 to average temp for upper at 352 and lower at 351 job complete.
Near Austin, TX 78734
Paul
Job Details: 06/21/2019
MICROWAVE KITCHENAID KEMS308SWH04 "Arrived onsite for the oven that would not shut off and kept heating after the cycle was cancelled. Mr stated the control responded to off but the temp in the oven stayed around 270 degrees for 2 days. I checked the unit for stored error codes and found none. I heated the oven in bake and convection bake to test the unit. The oven worked as designed in both modes. I shut the oven down and it cooled down correctly. Mr stated that the cooling fan had kept running when the unit wouldn’t stop heating. I explained to mr that if this had happened, 2 relays had to have stuck closed but at this time the unit is working as designed.
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site to diagnose fridge not cooling. CLled previous tech and he informed me evap didn’t have any frost on it but compressor was running. I found a good frost pattern and fans running. Replaced drier and valve and flushed system. After doing repair, noticed evap fan never kicked on. Found 120 vac to the fan, indicating faulty fan motor.Unit in garage.; ordrng 1 WP2315549 (evap fan motor)"
Near Marion, TX 78124
Kevin
Job Details: 06/21/2019
RANGE WHIRLPOOL WFG515S0ES1
Near Austin, TX 78733
Tyler B.
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KSC23C8EYY00 "Arrived onsite for unit not making ice. Removed bin and covers and found ice stuck halfway in molding, due to failed, stripper, caused line to freeze, replaced ice maker and let defrost hose. Re assembled unit than filled ice maker. No leaks on site
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/21/2019
REFRIGERATOR LG LMXS27626S.ASTCNA0 "Arrived on site to diagnose fridge not cooling. Found partial frost pattern on evap. Compressor is running fine. Tapped system and got 20 inches in vacuum on low side and 110 psi on high side indicating partial restriction. Equalization was longer than 7 minutes. Recovered system, replaced drier and added access valve on the compressor. Flushed system, pulled deep vacuum for 20 minutes, verified no leak per vacuum, recharged to specs on the high side. Customer to give unit 24-36 hours for it to get down to set temps.
Near New Braunfels, TX 78132
Luis
Job Details: 06/21/2019
REFRIGERATOR JENN-AIR JUD24FCERS00 "Arrived on site for no ice. Found shut off arm stuck in off position,adjusted shut off arm inside icemaker housing,ran icemaker through a cycle,ice dumped,water filled icemaker shut off arm working correctly."
Near Lakeway, TX 78738
Paul
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KSSO48FMX01 Arrived onsite for the refrigerator not cooling correctly in the RC. I found the FC at -1 degrees and the RC at 50 degrees. I found the compressor running but not ramping up. I found the lights dimming and the evaporator fan turning off and on. I disconnected the fan and the compressor ramped up and the lights stayed on. I replaced the fan and tested the unit. The inverter box was giving 4 blinks now meaning there was a compressor failure. I tested the compressor and got 7.8 ohms across the windings meaning it was good. I replaced the inverter and tested the unit. The inverter no longer gave the error but now the control beeps and the lights dim but the compressor won’t come on. The control is shorted and needs to be replaced.
Near Woodway, TX 76712
Al
Job Details: 06/21/2019
REFRIGERATOR JENN-AIR JFX2897DRP02 Arrived to inspect refrigerator ice maker issues.Ran diagnostics test mode and all functions of the unit are working properly.Customer instructed on unit Al water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE
Near Temple, TX 76501
Al
Job Details: 06/21/2019
OVEN WHIRLPOOL WFG320M0BW2 "Arrived to inspect inside of gas oven.Customer advised the inside try was not seated correctly.The tray recently popped out when she was cooking, which prompted her to call Whirlpool.Reassembled the unit and now unit works as designed.No gas leak detectedCustomer satisfied JOB COMPLETE"
Near Austin, TX 78734
Paul
Job Details: 06/21/2019
WASHER GE GCWN3000M0WS Arrived onsite to replace the pr virus diagnosed parts. I replaced the pressure switch and tested the unit a couple of times on fill. I found the unit working but shutting off at different levels. I tried blowing thru the pressure switch hose and could tell it was partially restricted. I cleaned the connection out at the trap on the tub. I filled the unit and drained it while blowing thru the hose. I tested the unit again and it is working as designed. I advised the customer to run a washing machine cleaner thru the unit to clean the tub and trap out. Call complete.
Near Austin, TX 78746
Steve C.
Job Details: 06/21/2019
DRYER MAYTAG MED5500FW2 Arrived on site for the unit is making noise. Tested unit and found the vent pipe is hitting the base. Adjusted the vent pipe and applied a sound pad under the vent pipe. Tested the unit and the unit is working properly. Advise customer to clean air vents every six months.
Near Austin, TX 78733
Steve C.
Job Details: 06/21/2019
ICE MACHINE KITCHENAID KUID308ESS1 Arrived on site for the units is not filling up with water. Tested the unit and found the valve will make a humming noise but no water will go into the unit. Replaced the valve and tested the unit. Unit works properly and all water connection were dry at the time of service.
Near Lakeway, TX 78734
Paul
Job Details: 06/21/2019
DISHWASHER WHIRLPOOL KDTE104ESS0 Arrived onsite for the dishwasher that is not running. I found the pump motor with voltage to it but it was not running.
Near Spicewood, TX 78669
Paul
Job Details: 06/21/2019
REFRIGERATOR LG LFXS30766S/02 "Arrived onsite for the refrigerator not cooling correctly. I found the compressor drawing 1.62 amps and no frost line. The compressor is hot and sounds like it’s coming apart on the inside and it is very hot. I suspect either the compressor is not pumping or the unit has a leak. Ordering c-notes, TCA35911910 COMPRESSOR,SET ASSEMBLY, ADH73150210 DRIER ASSEMBLY, ADL73341415 EVAPORATOR ASSEMBLY, & TJ90SF8404 ACCESS FITTING.; ordrng 1 ADH73150210 (DRIER ASSEMBLY) and 1 ADL73341415 (EVAPORATOR ASSEMBLY)and 1 TCA35911910 (COMPRESSOR,SET ASSEMBLY) and 1 TJ90SF8404 (ACCESS FITTING)"
Near Killeen, TX 76549
Joel G.
Job Details: 06/21/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 "Arrived on site to diagnose dishwasher not draining. Ran diags, no error codes, components work just fine. Found that plumbing at sink it causing water to back up when dishwasher is used. Dishwasher is working fine but customer will need a plumber to repair house plumbing to allow proper drain. Verified no water leaks at time of svc call."
Near , TX 78653
Scott
Job Details: 06/21/2019
DISHWASHER WHIRLPOOL ADB1400AGS0 "Arrived on site for no drain DW . Found plug still in disposal . Removed plug , ran test cycle all checked good . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78717
James
Job Details: 06/21/2019
OVEN WHIRLPOOL GGG390LXB01 Arrived on site and tested operation. I found that the lower oven average temperature is 340 degrees when set to 350. Tested upper oven and found it to have an average temperature of 350. Calibrated lower oven up 10 degrees. Unit tests good. Job complete
Near Austin, TX 78748
Ron
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived onsite to install previously diagnosed part, installed replacement control. Confirmed all sensors passed test in diagnostic mode. I also inspected compressor compartment did not find any issues. Refrigerator is working as designed at this time."
Near Buda, TX 78610
Leonardo
Job Details: 06/21/2019
RANGE WHIRLPOOL WFG505M0BS0 Arrived on site to test unit for light not turning off. Test unit and found bad board and socket. Test unit after replacing parts and unit test good light turning on and off job complete.
Near Pflugerville, TX 78660
Andy
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator not making ice. Tested and inspected unit and found ice bin full of ice. Tested FC temperature and found at 8° ran cycle and ice maker cycled. Called tech line and spoke with Adrian (SR# 7725157017) Made aware of stated issue and what was found. Was instructed to check door switch’s and they tested good. Was instructed to check wire harness at bottom of freezer door to check for damage and found non. Was asked if evaporator motor in freezer was running and it was. Was informed that unit is operating as designed. No repairs are needed at this time. No water leaks present at time of service.
Near Austin, TX 78728
Steve C.
Job Details: 06/21/2019
OVEN WHIRLPOOL WEG750H0HZ0 Arrived on site to replace the control and control panel due to unit bake will not ignite. Replaced both parts and tested the unit. Unit works properly and no gas leak present.
Near Austin, TX 78746
Steve C.
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived on site for the unit is not freezing food. Tested the unit and found the unit is working properly and it is making ice. Selected the option to have the unit go into manual defrost instead of automatic defrost due to some ice build up in the back.All water connection were dry at the time of service.
Near Austin, TX 78741
Ron
Job Details: 06/21/2019
RANGE WHIRLPOOL WEE510S0FS2 "Arrived onsite for door falling apart found, door taken apart inner door not fully latched due latch engaged /console Reassembled door still have glass moving around. Tested latch in test mode received no response. Placing order for latch, control board W10894098, and console pn W10893947( ordrng 1 W10078370 (rod-latch) and 1 W10893947 (panl-cntrl) and 1 W10894098 (cntrl-elec) and 1 WP9761013 (latch-door) and 1 WPW10107820 (latch-door)"
Near Austin, TX 78703
Wesley
Job Details: 06/21/2019
DISHWASHER WHIRLPOOL KUDE70FXSS5 Arrived on site and found unit bearing failed in both tracks. Replaced tracks. All checks good. Unit is now operating as designed.
Near Cedar Park, TX 78613
James
Job Details: 06/21/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and inspected unit for leaks. I found that the leak is running out the front and rear of unit and is oily feeling. Tipped unit back and found oil dripping out of gearcase. Unit will need a new gearcase, cam, and belt to repair; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (BELT)"
Near Austin, TX 78757
Cliff
Job Details: 06/21/2019
WASHER WHIRLPOOL WFW7590FW0
Near Austin, TX 78746
Steve C.
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KSSP48QJS00 I am on site for the units is not freezing properly. Customer advised that the freezer is not getting as cold. Tested the unit and found the compressor is extremely hot. Found the start really was loose. Secure the start relay and tested the unit. The compressor turned on and is working properly. All water connections were dry at the time of service.
Near The Hills, TX 78738
Paul
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for the refrigerator not cooling properly in the RC. I found the RC at 52 degrees and the coil frosted up. I ran multiple test and all test worked and checked out properly. I suspect the evaporator cover leaking warm air to the evaporator. I replaced the evaporator cover and cleaned the drain line. I tested the unit and it is working as designed. Call complete.
Near Waco, TX 76711
Arthur B.
Job Details: 06/21/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived onsite for customer complaint of top mount refrigerator not cooling both sections. Upon removing evaporator cover, found strong odor of Freon in FC section. Removed evaporator cover and use black light to find dye. Found dye on upper right top corner of evaporator near line connections. Found pin hole leak on evaporator. Ordering evaporator for R/V. Turned unit off at this time. No water source connected to unit at time of service.; ordrng 1 W10836706 (evaporator)"
Near Austin, TX 78723
Joseph C.
Job Details: 06/21/2019
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site for “no power to unit” complaint. Inspected unit and found cavity fuse had blown and fused(grounded)to cabinet. This caused interlocks and noise filter board to blow, as well. Removed and replaced noise filter, interlocks, fuse and cavity fuse. Tested unit. Unit is performing as designed. Reinstalled unit."
Near Dripping Springs, TX 78620
Robert
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of no ice and moisture on top of freezer door. Ran diagnostics and and got E2 code for icemaker and ran test for harvest also failed. Replaced icemaker and ran both harvest and fill test pass. Freezer doors bows will need to replace door. ; ordrng 1 CNOTE (AUTHO ) and 1 LW10547320 (dor-fip ss)
Near Austin, TX 78749
Luis
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for ice build up in freezer. Found right side of door gasket not sealing to cabinet causing warm air to enter freezer. Remolded freezer door gasket,checked door seal good,gasket sealing to cabinet correctly."
Near Robinson, TX 76706
Al
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived to inspect side by side refrigerator not dispensing or making ice.Confirmed the complaint and removed the kick plate and observed and photographed the broken black and brown wires that provide power to the ICE MAKER were broken.Will order freezer door and return with the ice maker to complete the repair.NEEDS MORE WORK ; ordrng 1 LW11038922 (DOOR -FIP WHITE)
Near Austin, TX 78746
Steve C.
Job Details: 06/21/2019
ICE MACHINE KITCHENAID KUIC15PLXS3 Arrived on site for the unit will not make ice. Tested the unit and found no water will go into the reservoir. Found the valve is defective by the solenoid not opening. Replace the valve and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Wimberley, TX 78676
Leonardo
Job Details: 06/21/2019
OVEN WHIRLPOOL WOS51EC7HW01 Arrived on site to test unit for broiler not working. Test unit and found loose connection at board for broiler. Secured connection at board test unit and unit test good job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KSSC48QMS01 Arrived on site for no ice condition. Found that the icemaker fill cup was frozen. Removed ice with steamer. All water connections are dry.
Near Bastrop, TX 78602
Scott
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB02 "Arrived on site for top shelf items freezing . Replaced diffuser, siliconed cabinet liner . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Andy
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator leaking water. (Noted floor damage on arrival, See SD-QuickPic)Tested and inspected unit and found clogged drain tube. Removed drain tube and cleaned out drain tube as well as drains in cabinet of refrigerator and freezer. Reinstalled drain tube and sealed where tube and cabinet meets. Tested unit and all operations are normal. No water leaks present at time of service."
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Near Austin, TX 78723
Joseph C.
Job Details: 06/21/2019
OVEN KITCHENAID KOSE500ESS03 "Arrived on site for “rattling noises, when using oven” complaint. Inspected unit and found vent fan faulty. Removed and replaced fan. Tested unit. Unit is performing as designed. Unit is only held up, in front, by two screws."
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/21/2019
REFRIGERATOR LG LFXC24726S/03 Arrived on site to replace the control board due to the unit not going into a proper defrost cycle. Replace the control board and tested the unit. Unit working properly and all water connections were dry at the time of service.
Near Round Rock, TX 78665
Andy
Job Details: 06/21/2019
DISHWASHER KITCHENAID KUDD01DPPA1 Arrived on site for dishwasher running non stop. Tested and inspected unit and found failed circuit board and control allowing voltage to pass.
Near Driftwood, TX 78619
Leonardo
Job Details: 06/21/2019
COOKTOP WHIRLPOOL KGCU463VSS02 Arrived on site to test unit for burners igniting. Test unit replaced burner head. Test unit and unit test good job complete.
Near Austin, TX 78759
Tyler B.
Job Details: 06/21/2019
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 "Arrived on site for refrigerator leaking. Removed back cover and found all water connections dry, found compressor line completely frozen causing water to leak unit will need ss repair to complete repair. No leaks on site ; ordrng 1 CNOTE (DYE DRIER) and 1 CNOTE (PARTS AUTH ) and 1 W10309989 (compressor) and 1 WP2188822 (evaporator) and 1 WPW10143859 (FILT DYE)"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/21/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found very little airflow through lint screen. Removed rear panel and confirmed all components are operating properly. Inspected exit on home and found several handfuls of lint blocking airflow. After clearing airflow has returned and dryer is operating properly.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/21/2019
DRYER WHIRLPOOL GEW9250PW1 "Arrived on site and found dryer drum light is on but there is no response from user interface. Confirmed thermal fuse, cut off, and element are in good repair. Confirmed voltage at terminal block is correct. Checked connections from user interface to control board and they are seated properly. Per tech line recommendation checked continuity between pins 9 and 12 on user interface and found it is unresponsive. They recommended replacing User interface at minimum and possibly control.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/21/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of stopping in mid cycle. Ran diagnostics and got code for LF. they had me test valve. Replaced both valve and control after ran calibration. No leaks detected at time of service. Job complete.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/21/2019
COOKTOP MAYTAG MEC8830HB00 "Arrived on site and found cooktop surface is broken, replaced it and confirmed it is operating properly. No further repair is needed at this time, job complete."
Near Austin, TX 78738
Robert
Job Details: 06/21/2019
FREEZER WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of not dispensing ice and lights not working replaced light in freezer and now lights working properly. No 120v to auger motor will need control. ; ordrng 1 W10843055 (cntrl-elec)
Near Wimberley, TX 78676
Robert
Job Details: 06/21/2019
WASHER LG WT1101CW Arrived on job for complaints of unbalanced load. Call TEC line and the noise in spin is bad gearcase. ; ordrng 1 AEN73131403 (GEARCASE ) and 1 MEL61841406 (PLATE)
Near Temple, TX 76504
Arthur B.
Job Details: 06/20/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of bottom of door sticking out when closed. Found bottom screw that holds inner door to outer door loose scraping the frame. Secured screw and tested door. Door now sits flush to frame. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Leander, TX 78645
James
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Observed temp reading from temp logger and found the unit has an average temp of 2 degrees. There was 2 cycles that the unit went up to 6 degrees and 8 degrees but on the next reading the temps were back down to 0 degrees. Unit is operating properly and freezer temps are correct to set temperature. Job complete
Near Austin, TX 78734
Andy
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW02 Arrived on site for refrigerator not dispensing water. Upon arrival customer informed me that water works and that ice maker is not making ice. Preformed temperature test and found within range. Tested and inspected unit and found ice buildup at fill tube. Defrosted ice buildup and sealed around fill tube to avoid outside air from fill tube. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78749
Leonardo
Job Details: 06/20/2019
DISHWASHER WHIRLPOOL KDTE204DSS0 Arrived on site to test unit for unit leaking from diverter motor. Replaced sump and motor. Test unit no leaks present unit working as designed job complete.
Near Austin, TX 78725
Joseph C.
Job Details: 06/20/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for “broken orifice tubes” complaint. Removed and replaced all orifice tubes. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78752
Tyler B.
Job Details: 06/20/2019
WASHER WHIRLPOOL WFW9750WW01 "Arrived on site for door latch replacement, after further investigation, found door latch was not correct issue, issue was in relay on control board.
Near Austin, TX 78732
Andy
Job Details: 06/20/2019
DISHWASHER JENN-AIR JDTSS244GS0 Arrived on site for dishwasher not closing correctly. Tested and inspected unit and found bent door strike creating closing issues. Made adjustments to door strike and tested unit. All operations are normal. No water leaks present at time of service.
Near Hutto, TX 78634
Wesley
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived onnsite and found f3e2 and shorted valves. Replaced housing assembly unit is now operating as designed. All checks good.
Near Austin, TX 78738
Leonardo
Job Details: 06/20/2019
COOKTOP WHIRLPOOL KICU509XSS23 Arrived on site to test unit for f47 error code. Replaced module test u it and u it still giving error. Will need to order new module and replace module and display at same time. Ordering W10857232 module rescheduled for Monday ; ordrng 1 W10857232 (MODULE )
Near Belton, TX 76513
Al
Job Details: 06/20/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived to inspect microwave lighting issues.Confirmed the complaint and removed and replaced the 3 way switch.Reassembled the unit and unit began operating as designed.Preformed a 2 minute water test and unit passed.Customer satisfied.JOB COMPLETE.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site and replaced high voltage control board and user interface recommended by tech line on previous visit. After replacement function is not restored. Spoke with tech line again and they recommended disconnecting main harness that leads to icemaker assembly. After disconnecting lights have returned and compressor is running, tech line recommended rebuilding icemaker assembly. Need to do ice box fan, icemaker, solenoid, harness, auger motor and damper ordrng 1 W10884720 (harns-wire) and 1 WPW10196393 (damper control assy) and 1 WPW10300024 (icemaker) and 1 WPW10308033 (motor-evap) and 1 WPW10309866 (solenoid) and 1 WPW10309868 (motor)"
Near Austin, TX 78704
Scott
Job Details: 06/20/2019
WASHER MAYTAG MVWB865GW0 Arrived on site installed console . Ran calibration and diagnostics . Not checked normal . Job complete . No water leaks detected at time of service . Job complete .
Near New Braunfels, TX 78130
Robert
Job Details: 06/20/2019
DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of not working. No display check voltage 120v at Control. Replaced control and test still no operation. Replaced console and test operation normal.
Near Austin, TX 78759
Scott
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site , replaced fresh food and freezer doors . All checked good . Will need to order shims and nameplate again ( had a dent on center ) . No water leaks detected at time of service . Please call to set return .; ordrng 2 4387828A (shim)s and 1 W10909682 (BADGE )"
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/20/2019
WASHER SAMSUNG WA48J7700AW/A2 Arrived on site for unit entering the out of balance failure code. Entered diagnostics and all functions worked properly until it tried to spin. When it tried to spin the motor started to grind and tripped the out of balance failure code.
Near Buda, TX 78610
Robert
Job Details: 06/20/2019
WASHER MAYTAG MHW6630HW0 "Arrived on job for complaints of leaks. Found the hot water valve damaged. Replaced valve and test, hose is also damaged will need to have supply hose replaced."
Near Leander, TX 78641
James
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and tested operation. I found very little water flow from dispenser. Removed filter and found filter head valves leaking indicating a failed filter head. Installed new filter head assembly and tested operation. I found the unit now has no water flow through filter but the filter head tests good. Instructed customer that they would need a new filter with the new filter head. Job complete
Near Austin, TX 78736
Luis
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for no cool. Pierced low side pressure reading +25 diagnosed faulty compressor. Replaced compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly
Near Austin, TX 78727
Wesley
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived onnsite and tested unit for retaining water. Found unit with no errors and draining properly. Found customer concerned with sound of balance ring liquid. Unit is operating as designed. Advised customer on use and care.
Near Leander, TX 78641
Lou
Job Details: 06/20/2019
DISHWASHER KITCHENAID KDTE204GPS0 "arrived on site to inspect dishwasher stopping during wash. I placed the unit in diagnostics showing no error codes. Unit went through test mode and operated as designed. I found that the unit was plugged into a GFCI outlet and was not plugged in all the way. I contacted Techline and spoke to Ed and explained my findings. Ed advised that the unit cannot be plugged into a GFCI outlet or be on a GFCI breaker. He provided During test mode, I verified amps to the element and in the process found that the right leg was badly bent causing the door to rub as its opened/closed. I advised the customer that I would be ordering a unit tub and the office would contact to schedule return service. I am ordering the tub ad will return with prescreened parts...sump/motor, sensor, main control and console and a CNOTE-2 HOUR JOB. No water leaks observed during service; ordrng 1 CNOTE (2 HOUR JOB) and 1 WPW10681507 (tub-dishwr)"
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/20/2019
MICROWAVE WHIRLPOOL KMHS120EBS2 "Arrived on site to diagnose microwave with damaged cavity. Looks like grill touched cavity and created a short. Will need gray touch up paint.; ordrng 1 W10134625 (tuchup)"
Near Pflugerville, TX 78660
Wesley
Job Details: 06/20/2019
DISHWASHER FRIGIDAIRE FFCD2413UB Arrived onnsite to find alignment corrected by maintenance. However existing latch broken out of place. Rebuilt latch. Unit is now operating as designed.
Near , TX 78620
Leonardo
Job Details: 06/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2
Near Georgetown, TX 78626
Joel G.
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL ED5HHGXTQ00 "Arrived on site to install parts ordered by previous tech. Verified faulty compressor. Replaced compressor, drier and valve, pulled a deep vacuum and verified no leak per vacuum. Recharged to specs on the high side. Taped incoming water line to water line on fridge to prevent kink but customer to monitor it for leaks. No water leaks present. Customer to give unit 24-36 hours for unit to get down to set temps.
Near Austin, TX 78746
Joseph C.
Job Details: 06/20/2019
WASHER WHIRLPOOL MHW5630HW0 "Arrived on site for “leaking from bottom of dispenser” complaint. Inspected unit and found no cuts or cracks in dispenser or hosing. Raised back feet to create negative bias to unit. Ran test cycle and quick wash cycle. Unit is performing as designed. No leaks detected, at time of service."
Near Marble Falls, TX 78654
Cliff
Job Details: 06/20/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose the dryer with the long dry times. Tested unit and found clogged external venting preventing proper airflow through unit. Advised homeowner on duct cleaning company to call to have external venting clean. No further repairs are to be done by a appliance express at this time.
Near Georgetown, TX 78633
Joel G.
Job Details: 06/20/2019
REFRIGERATOR LG LFXC24726S/02 "Arrived on site to install parts I previously ordered. Recovered system, replaced compressor, drier, valve pulled vacuum to 30 inches, verified no leaks per vacuum, and recharged to specs on the high side. Customer to give unit 48 hrs for it to get down to set temps and start making ice. Verified no water leaks at time of svc call.
Near Marble Falls, TX 78654
Cliff
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to diagnose a refrigerator that is building ice in the freezer. Found freezer door rails not retracting door properly causing an air leak and frost accumulation. Door rails will need to be replaced to complete repairs.; ordrng 2 WPW10120018 (slide rail (frz))s"
Near Leander, TX 78641
James
Job Details: 06/20/2019
DISHWASHER GE GSD2200G02WW Arrived on site and tested operation. I found that the unit is full of water and the motor will not run. Attempted to manually turn motor and found that assembly is locked up. Unit will need new sump and motor assembly to test further. I will also need the connecting boot for the sump to housing. ; ordrng 1 CNOTE (AUTHO)
Near Austin, TX 78703
Leonardo
Job Details: 06/20/2019
DISHWASHER KITCHENAID KDTM404ESS2 Arrived on site to test unit for unit not draining. Test unit and found board not sending signal to drain motor. Test unit and unit test good job complete.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/20/2019
OVEN WHIRLPOOL WGG755S0BS01 "Arrived on site for the unit is not working properly. Customer advised that the upper oven will not work.. Tested the unit and found the lower oven is working properly. Also found the middle burner will not turn. Tested the unit and found the middle burner valve in stuck. Tested the upper oven and the control panel went blank when pressing start. Found the unit will need a new control board, control user interface, both igniters, gas valve and manifold. ; ordrng 1 CNOTE (AUTHO) and 1 W10528787 (swtch-memb) and 1 WPW10204705 (manifold) and 1 WPW10539964 (cntrl-elec) and 1 WPW10546238 (valve-gas)"
Near Austin, TX 78731
Tyler B.
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived onsite for nameplate. Installed name plate. No leaks on site
Near Killeen, TX 76549
Al
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived to inspect dispenser not dispensing ice or water.Discovered and photographed the gap in the left door causing switch not engage the switch.Ordering SHIMS.Needs more work.; ordrng 4 WP2177331 (SHIMS FOR RIGHT DOOR )s
Near Hutto, TX 78634
Joel G.
Job Details: 06/20/2019
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to install parts I previously ordered. Replaced control. Harness that connects from UI to main board is also broken,All else is working fine.; ordrng 1 W11025616 (harns-wire) and 1 W11176109 (harns-wire)"
Near Briarcliff, TX 78669
Leonardo
Job Details: 06/20/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not washing or draining correctly. Test unit and found glass in drain motor. Removed glass test unit and unit test good job complete.
Near Austin, TX 78735
Luis
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 arrived on site for unit not powering on,found no power to ui,diagnosed faulty main control. Installed new main control powered unit on,tested ui unit working as designed."
Near Cedar Park, TX 78613
Lou
Job Details: 06/20/2019
RANGE WHIRLPOOL WFG505M0BS3