Service History 624

Near Buda, TX 78610
Brandon
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ "Arrived on site for customer complaint of unit leaking from filter area and filter popping out. I found faulty filter housing, I replaced filter housing, unit tested good."
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to install previously ordered parts. Replaced controls and inspected unit, and found RF drain pan cracked I. Half. Unit will need pan and evap cover to repair ; ordrng 1 W10836964 (pan-drip) and 1 W11256332 (cover-evap)"
Near , TX 78738
Richard
Job Details: 05/21/2020
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for the RF burner not lighting properly. Installed new burner caps and burner and cook top tested fine. Complete
Near Spring Branch, TX 78070
Noah D
Job Details: 05/21/2020
REFRIGERATOR GE ZISP480DXBSS "Arrived on site to inspect fridge for not cooling, spoke with Techline due to multiple trips out, Techline went through testing with me and found the heaters worked, thermistor was instructed to be changed, installed thermistor, Sr :03787306 job complete"
Near Leander, TX 78641
Lou
Job Details: 05/21/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven error codes. Upon further inspection, Customer advised that they used a few times after previous repair and sometimes it would not heat and sometimes it would operate properly. I placed the unit in diagnostics and checked error codes. I found F8E0 & F6E4. At the previous service call, it was found that the blower motor needed to be replaced and was. I followed the tech sheet for the F6E4 error code and removed and replaced the main ACU and retested on Bake at 350 degrees. Unit is operating as designed. I advised the customer of my findings and recommended that they connect the unit to WiFi. Job completed."
Near Cottonwood Shores, TX 78657
Wesley
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KSCS25INSS02 Arrived onsite and repaired unit that was intermittently not cooling by replacing the inverter.
Near Austin, TX 78750
David Z
Job Details: 05/21/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to diagnose dishwasher that was not running cycles. On arrival customer had informed let they she thinks she was able to get it ironed out in terms of operation, and likely had the control lock enabled. Advised on how to disable the control lock and properly start cycles. Found no loose connections for UI or control. Ran test cycle and verified all items are working as designed. All is now working as designed. Call complete."
Near Austin, TX 78723
Jacob
Job Details: 05/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite to replace parts ordered by previous tech. Replaced adjusters. Tested unit. Unit test good. No leaks at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site all previously diagnosed and ordered parts. Due to the FC evaporator freezing up, the deli drawer control failure and unit not making ice, I removed and replaced the UI, HV control, and evaporator motor/harness. I am ordering the part again ad will inspect before arriving at next service call. Due to the deli control being out of stock, office will need to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (TECH TO INSPECT) and 1 WPW10769076 (cntrl-elec)"
Near Driftwood, TX 78619
Leonardo
Job Details: 05/21/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for oven not working. Test unit and found bad control board. Replaced board test unit and unit test good unit heating to 350 job complete
Near New Braunfels, TX 78132
Noah D
Job Details: 05/21/2020
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for not functioning correctlyOffice to reschedule; ordrng 1 PARTSRESEARCH and 1 W11428578 (CONSOLE )"
Near Cedar Park, TX 78613
Paul
Job Details: 05/21/2020
MICROWAVE LG LMV1683ST/00 Arrived onsite for a microwave that is not heating. I found the normally closed switch defective and staying closed most of the time when the door was shut. I replaced the switch and tested the unit. The unit heated and worked as designed. After rehanging the unit ms put in a large bowl of water and tested the unit again and the water didn’t get hot. We pulled the unit back down and tested voltage at the primary side of the high voltage transformer with the wires disconnected and only had 25 volts. I found the neutral circuit failing causing the issue. I traced the harness back to a relay on the main control. I removed the harness from the relay and found it burned on the back side. I repaired the harness and tested the unit again. I was still getting a voltage drop across the relay from 123VAC to 78VAC. The control will need to be replaced. Ordering PARTS RESEARCH-MAIN CONTROL.; ordrng 1 PARTSRESEARCH (MAIN CONTROL)
Near Killeen, TX 76549
Al
Job Details: 05/21/2020
DRYER MAYTAG MEDC215EW1 "Arrived to inspect dryer not working.Found the dryer was working, but not heating.Disassembled and found the connection to the heating element wasn’t plugged in properly.Corrected the issue and unit began heating properlyJob complete"
Near Leander, TX 78641
Lou
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=8 degrees & ice box=8 degrees. Using my jumper wire, I tested the ice maker from points T-H and the IM operated as designed and filled with water. I advised the customer of my findings and recommended to allow the IM to operate for approximately 24 hours and if it failed again to notify our office. No water leaks observed during service, job completed."
Near Killeen, TX 76543
Al
Job Details: 05/21/2020
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Called Frigidaire and spoke with ROBERT FILE #83604665Advised him about the error code.He walked me through diagnostics and reset the evaporator fan.I was told to check for obstructions.There was a melted ice block near the evaporator motor.I cleared the obstruction and unit now operates as designed.Frost pattern observed.Customer told to wait 24 hours for unit to reach optimal temperatures.Job complete
Near Georgetown, TX 78626
David Z
Job Details: 05/21/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to diagnose a microwave that was popping the breaker every time it was plugged in. Performed diagnostic on unit. On removal from wall found that the right mounting screws was not attached to anything and just dangling. When MW was down found that the right minting screw had been forcefully pushed through the top cover and dislodged the mounting bracket on the outer cover. Removed cover and saw the screw had knocked several wires loose and was causing the unit to cause the breaker issue. Redid and resecured all connections and installed the mounting bracket into the case. Retested unit after reinstall and found all is now working as designed. Advised superintendent of issue, and let them know a new hole needs to be drilled for the right mounting screw since it doesn’t reach the nut on the case. All is now working as designed. Call complete."
Near Austin, TX 78746
Kevin
Job Details: 05/20/2020
WASHER MAYTAG MHW8630HC0 "Arrived on site and inspected washer and found customer is using sanitize cycle as a wash cycle. Explained how cycle works and recommended using a full wash cycle instead. No errors found in diagnostics all functions check good, job complete"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived to inspect unit not cooling, found compressor not running, replaced start dev and tested properly"
Near Austin, TX 78748
Kevin
Job Details: 05/20/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and found bake burner isn’t igniting, replaced igniter and control board and it is now operating properly. Job complete"
Near Leander, TX 78641
Tyler B.
Job Details: 05/20/2020
DISHWASHER KITCHENAID KDTE104ESS2 Arrived on site for pump and adjuster replacements. Removed and. Replaced sump and adjusters and tested properly
Near Austin, TX 78704
Jacob
Job Details: 05/20/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for un8t freezing over in refrigerator. Looked at unit found that the drain hole had a small gap. Put some silicone over the hole. Let customer know to let unit thaw for 24hrs to I freeze the unit. No issues at this time. Job complete
Near Austin, TX 78749
Kevin
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRB329DMBM01 "Arrived on site and inspected refrigerator a removed rear pane and found a line vibrating against cabinet while running. Created more space around line and noise has stopped. No water leaks detected at time of service, job complete."
Near Austin, TX 78727
Paul
Job Details: 05/20/2020
WASHER MAYTAG MVWX500BW0 Arrived onsite for a washer that started making a grinding noise during the spin cycle. I checked for stored error codes and found an F1E2 motor fault error. I checked all the wiring connections and found them good. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I ran the manual heavy agitate and high speed spin going in between the two multiple times and the unit worked as designed.Call complete.
Near Leander, TX 78641
Lou
Job Details: 05/20/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven door leaking warm air. Upon further inspection, I found the door gasket had hardened at the bottom left side and was not sealing the door correctly allowing warm air to leak. I am ordering the door gasket and scheduled return ; ordrng 1 WPW10282960 (gasket-ovn)"
Near Georgetown, TX 78628
Wesley
Job Details: 05/20/2020
WASHER MAYTAG MHW8200FC Arrived onsite and found unit operating as designed except a dispenser issue due to a broken load and go seal. Ordering drawer to repair. ; ordrng 1 WPW10250742 (drawer)
Near Austin, TX 78705
Leonardo
Job Details: 05/20/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
Near Georgetown, TX 78628
Paul
Job Details: 05/20/2020
WASHER ELECTROLUX EFLW317TIW1 Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the drive belt.Call complete.
Near Austin, TX 78705
Leonardo
Job Details: 05/20/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
Near Austin, TX 78705
Leonardo
Job Details: 05/20/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
Near Austin, TX 78705
Leonardo
Job Details: 05/20/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
Near Austin, TX 78704
Eman J.
Job Details: 05/20/2020
DRYER MAYTAG MED5630HW0 Arrived onsite for dryer making rattling noise. Tested system found that screws were loose at bottom of dryer. Tighten screws. Tested system no noise. Job complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 05/20/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site to inspect dishwasher for not draining during operation, found the owi sensor failed in diagnostics, replaced sensor and tested all parts and draining, all functions returned, no leak detected. Complete"
Near Dripping Springs, TX 78620
Robert
Job Details: 05/20/2020
WASHER MAYTAG MVWB765FW3 Arrived on job for complaints of lf code and not starting. Ran diagnostics and found the hot water off. And a code for stuck button. Replaced console and turned on hot water. No leaks detected at time of service
Near Leander, TX 78641
Lou
Job Details: 05/20/2020
REFRIGERATOR GE GFSF6KKYEBB "Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling in the RC section and ice on the evap cover, I removed the evap cover and using my steamer, I removed the remaining ice on the evaporator. Removed and replaced the thermistor, damper control assembly, evap cover assembly and main PCB. Tested unit and it began to cool immediately. I advised the customer to give the unit at least 12 hours to fully cool. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Brandon
Job Details: 05/20/2020
RANGE GE CGS700P2M2S1 "Arrived on site to replace faulty control, I replaced control, unit tested good."
Near Austin, TX 78724
Jacob
Job Details: 05/20/2020
WASHER WHIRLPOOL WFW5090JW0 Arrived onsite to replace UI Panel and control board. Did not have parts to replace. Message parts department. Office to reschedule; saved tckt
Near Liberty Hill, TX 78642
James
Job Details: 05/20/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site and tested operation. Found shifter fault in memory. Ran diagnostics and found gear case making a grinding sound and skipping when agitating. Unit has failing gear case caused by failed shifter. Also found due to over heating if drive components the agitator is seized to the drive tube and will have to be cut off to replace gear case. Unit will need new agitator, gear case and wash plate to repair.
Near Austin, TX 78729
Scott
Job Details: 05/20/2020
WASHER MAYTAG MVWB765FW3 Arrived on site for clothes twisting up . Found clothes stuck under wash plate / agitator. Replaced agitator due to base being slightly warped . Ran calibration and diagnostics wash . All checked normal . No water leaks detected at time of service.job complete .
Near Austin, TX 78702
Leonardo
Job Details: 05/20/2020
RANGE KITCHENAID KFGC500JSS00 Arrived on site to test unit for bake not working. Test unit an dunit test good. Bake igniting right away heated to 350 job complete.
Near Austin, TX 78724
Jacob
Job Details: 05/20/2020
DRYER WHIRLPOOL WHD5090GW0 Arrived onsite to replace parts. Did not perform service. Did not have parts for washer. Will need 2 man. Office to reschedule.; saved tckt
Near Austin, TX 78738
Brandon
Job Details: 05/20/2020
OVEN BOSCH HBL5451UC/01 "Arrived on site for customer complaint of oven not working and not displaying anything. I found faulty display intros replaced spray control,unit tested good.
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/20/2020
DISHWASHER THERMADOR DWHD94BP/36 "Arrived on site for customer complaint of unit not washing dishes, I found faulty wash motor, after replacing wash motor, the spring/rope broke. Dishwasher tested good, will need rope/spring. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (PART RESEARCH DOOR SPRING WITH ROPE)"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/20/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived to inspect unit with stop broken, replaced stops, customer pointed out rack wheels look to be bending, found unit part number subs for metal adjuster kit. And will need to return ; ordrng 1 W10712395 (adjuster)"
Near Leander, TX 78641
Lou
Job Details: 05/20/2020
REFRIGERATOR KITCHENAID KRFF305ESS02 "Arrived on site to inspect refrigerator door not closing. Upon further inspection, I found the mullion not making good contact with the pivot plate. I adjusted the mullion and tested and it’s catching the pivot plate as designed. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
Wesley
Job Details: 05/20/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived onsite and tested unit for leaking and found gasket out of place only and no evidence of current leaking. Secured existing gasket to repair. Advised customer on findings all checks good. Was advised that leak could be from sink issue.
Near The Hills, TX 78738
Brandon
Job Details: 05/20/2020
COOKTOP WHIRLPOOL WCE77US0HS01 "Arrived on site for customer complaint of front right burner not working, found faulty switch. I replaced switch."
Near Luling, TX 78648
Richard
Job Details: 05/20/2020
WASHER WHIRLPOOL MVWB765FW3 "Arrived onsite for the washer not filling up with water. During testing found that the water valve is no good. Will need to order parts. ; ordrng 1 W11165546 (valve)"
Near Austin, TX 78734
David Z
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF535SMBB00 "Arrived onsite to diagnose refrigerator with crisper drawer that was cracked. Examined unit and draw and found drawer was warped causing it to crack, along with the center rail. Replaced crisper drawer and center rail and retested. All is now working as designed. Call complete."
Near Leander, TX 78641
Tyler B.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Arrived to inspect unit not making ice or dispense water, found unit was not fully bled through water dispenser. Was AB,e to bleed and tested properly. Found ice maker fill tube froze, was able to cleaner and fill ice maker. No leaks on site"
Near Spicewood, TX 78669
Brandon
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to replace evaporator cover and control, I replaced parts, unit tested good.
Near Austin, TX 78732
Luis
Job Details: 05/20/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Arrived on site for water complaint. Tested dispenser no water flow,disconnected tubing entering reservoir,good water flow diagnosed frozen water tank. Reconnected tubing to water tank recommended options to defrost water tank. ; used 1 WP2300868 (FITTING) from stock"
Near Kyle, TX 78640
Richard
Job Details: 05/20/2020
WASHER MAYTAG MVWB835DW1 "Arrived onsite for the washer with burning smell. During testing found that the drain pump is running continuously causing the pump to get hot causing the smell. Upon inspection found that there is a lot of oil coming from gear case as well. All wire connectors looked good found no burnt wires. Will need to replace rotor,stator,drain pump,gear case, clutch
Near Lockhart, TX 78644
Richard
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRT348FMEB00 Arrived onsite for the refrigerator not cooling. Replaced compressor and dryer and added 4.16oz of Freon. Refrigerator tested good and good frost pattern. Complete
Near Leander, TX 78641
Wesley
Job Details: 05/20/2020
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived onsite and found cooktop cracked. Replaced cooktop. Unit is now operating as designed. All checks good.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL GI6FARXXY07 "Arrived to inspect unit not making ice, found ice maker would not rotate. Found ice maker was replaced 6 months ago. Removed and replaced the ice maker and tested properly."
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/20/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of control panel not working, I replaced control panel, unit tested good."
Near Austin, TX 78731
David Z
Job Details: 05/20/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site to diagnose one refrigerator building frost in the FC, and RC with some condensation. Performed diagnostic on both compartments. Found FC door was not closing and resulting in a large amount of frost building. Right side RC door gasket was folded, allowing for a gap where the door closes. Melted down all ice in FC and retried door. Found door is now properly closing. Did see a gap on the top side of the FC door gasket. Was able to heat and mold the gasket to close. Was able to heat and mold the right side RC door gasket as well, and door now properly seals. Customer also informed me the water dispenser doesn’t dispense much. Found reservoir frozen, and a slight drip from the filter head, but should not stop it from working. With the air leaks sealed up and the fridge going back to normal, advised to defrost RC to thaw the reservoir. If FC starts leaking again we would need to return with slides and brackets. If customer still has i
Near Austin, TX 78731
David Z
Job Details: 05/20/2020
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to diagnose microwave that had an issue with the clock display. Found hay the display had a bad pixel / digit, causing the 2nd digit to almost always be stuck on 8. Called tech line to find correct part # to replace the display board. PER STERLING AT TECH LINE - the UI Control board is segmented and can be broken to install the pieces in the proper areas. So the display board will disconnect from the board and can be installed. This is the repair we need to make, so board needs to be disconnected / split, and this is as designed. Will bring UI board and main control.;
Near Austin, TX 78704
Luis
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL KSSC42FTS18 "Arrived on site to install parts from previous diagnosis. Replaced compressor,installed a heat exchanger,replaced evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. AUTHO AUTHO for labor KQ7BJ00NL2"
Near Austin, TX 78759
Scott
Job Details: 05/20/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site for washer not starting . Unit was unplugged . Plugged washer in and drain pump was in safe mode ,kept running . Reset unit . Ran diagnostics,only error code was over suds . Unit ran diagnostics wash normally , no drain issues present . Did instruct customer on soap usage and also to use the clean cycle periodically. No water leaks detected at time of service. Job complete ."
Near New Braunfels, TX 78130
Noah D
Job Details: 05/20/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to inspect dishwasher for not filling with water, replaced water valve and switch and tested with no water returned checked water at line and found restricted water flow to unit. Instructed customer to have valve checked for operation. Complete"
Near Georgetown, TX 78626
Wesley
Job Details: 05/20/2020
REFRIGERATOR KITCHENAID KFIS29BBMS02 Arrived onsite and found unit had been turned off for days. Prior report indicated hi 50f in both compartments and a ball of ice on the freezer Evap. Diagnosing as week compressor and possible coolant leak. Ordering dye dryer and compressor to repair. ; ordrng 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer)
Near Austin, TX 78731
David Z
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL ET22DMXBN00 "Arrived on site to diagnose refrigerator they had a broken door handle, made an occasional squeaking noise and had water pooling in the bottom of the RC. Performed diagnostics and checked for source of noise. Noise didn’t repeat when I was there. Door handle part is discontinued. The pooling water in the RC is the result of ice building in the top of the RC where the separator for the FC and RC meets I’m the rear of the compartment. The seals for the compartment separator are no longer holding and as a result have created an air leak. The plastic is brittle and the sealing foam is extra hard, and will make any kind of attempt to repair result,in more damage. Parts are not available for any of the compartment separator pieces.; ordrng 1 2157255 (DIFFUSER GASKET) and 1 2159734 (GASKET) and 1 2172896 (INSULATION)"
Near Austin, TX 78746
Kevin
Job Details: 05/20/2020
DRYER MAYTAG MED8630HC0 "Arrived on site and inspected dryer and found door is damaged, replaced door and confirmed it is operating properly, job complete"
Near Copperas Cove, TX 76522
Al
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL JFC2070KRS Arrived to inspect French door refrigerator cooling issues.Found the thermistor and HV control will need to be replaced.Ordering the thermistor kit and rail mullin and will return with the HV control.Needs more work.; ordrng 1 12002355 (THERMISTOR KIT) and 1 WP12722803B (RAIL MULLIN )
Near New Braunfels, TX 78130
Noah D
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site to inspect gasket for frost issues, upon inspection found the upper part of gasket misshaped and causing frost buildup. Replaced gasket and checked for air gap no leaks found. Complete"
Near Austin, TX 78731
David Z
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site to diagnose refrigerator that was making a loud ticking noise. Performed diagnosis to find source of noise. Could not hear on the side, but could hear coming from rear of unit. Pulled out unit and found the source of the noise to be tape securing the hoses to the bAck/ labels in the rear that were crinkling when airflow was going over them, and the design of the cavity actually made the sound echo and amplify. Removed loose and detached tape and secured labels and retested unit. No more noise is coming from the rear. All is working as designed. Call complete."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/20/2020
WASHER MAYTAG MVWB835DW4 Arrived to inspect unit with LF error and customer stated she would have to power on unit by turning knob and power button not working. Replaced console and was able to get into diagnostics and test mode and found valves to be jammed. Removed and replaced housing and tested properly
Near Waco, TX 76712
Jonathan M
Job Details: 05/20/2020
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for a washer that has a locked lid and won’t turn on. Inspected unit and work area. Placing an in-service diagnostics and found an F1 E2 (main control fault), F8E1 low/no fill), F0 E2 (over suds), and F2 E1 (UI stuck Key). Tested the full motor circuit and found the motor within range. After several checks, found the control was at fault.
Near Lakeway, TX 78734
Brandon
Job Details: 05/20/2020
WASHER WHIRLPOOL MVWX655DW2 "Arrived on site for customer complaint of water in detergent trays after cycle, and making noise during spin cycle. Found detergent dispenser is working as designed, explained to customer of use and care. Found piece of old washer under the unit causing noise during spin. I calibrated unit, tested good."
Near Liberty Hill, TX 78642
Wesley
Job Details: 05/20/2020
COOKTOP KITCHENAID KICU569XBL26 Arrived onsite and found unit operating completely dead. Replaced both modules and UI. Programmed and powered on. Unit is now operating as designed.
Near West Lake Hills, TX 78746
Kevin
Job Details: 05/20/2020
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 "Arrived on site and inspected microwave oven combo and found interior light bulb has failed. Also found multiple saved error codes of F6E0, took pictures customer is also experiencing Microwave power relay showing occasionally on display, spoke with techline and they recommended replacing control board, control panel, and light bulb. 7727868063; ordrng 1 W10886919 (lmp-basles) and 1 W11033422 (interlock) and 1 W11261165 (CONTROL BOARD ) and 1 W11299282 (UI)"
Near Killeen, TX 76542
Al
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Arrived to inspect ice maker issues.Removed and replaced the defective ice maker.Reassembled and unit tested as designed.
Near Leander, TX 78641
Lou
Job Details: 05/20/2020
WASHER LG WT1001CW "Arrived on site to install previously diagnosed and ordered part. Due to the drain pump failure, I removed and replaced the drain pump and tested in diagnostics. Unit operated as designed. No water leaks observed during service, job completed"
Near Buda, TX 78610
Jacob
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB01 Arrived onsite for door gasket to unit being damaged. Gasket is pulling away from the door. Ordered new door. Office to reschedule.; ordrng 1 LW10912374 (dor-fip)
Near West, TX 76691
Jonathan M
Job Details: 05/20/2020
WASHER MAYTAG MVWB765FW3 "arrived on site for washer that is producing an LS code. Inspected unit and work area. Placing it in service diagnostics and found an F0 E3 (overload), F0 E4 (spin limited by water temperature), F8 E1 (long/no fill), and F3 E2 (inlet water temperature fault) error codes. Ran unit through manual Phil test and found the cold water valve buzzing but not drying in water. Replaced housing and tested unit. Unit is working as designed. complete."
Near Waco, TX 76705
Jonathan M
Job Details: 05/20/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site for washer that will not complete cycles. Inspected unit and work area. Placed unit and service diagnostics and found an F7E7 (motor did not reach target RPM), F2 E1 (UI stuck key), F8 E3 (overflow condition), and F9 E1 (long drain) error codes. I called Techline and spoke to Andrew SR# 7727867625. He advised that the drain hose was causing the F7 E7 and F9 E1 codes. He advised that oversuds for the heavier items could have caused the overfill due to the sensor not being able to recognize the fill level. I advised customer about what he said and she advised that she uses the powered for heavier loads to help make sure it gets out all the stuff out of the blankets. Unit is working as designed. Call complete."
Near Pflugerville, TX 78660
David S
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived on site for water leaking into the fridge from the freezer. I found the fill tube damaged and leaking water when making ice. The fill tube that came with the kit will not work. I am ordering the fill tube W11292468 to complete the repair. Rescheduled for .; ordrng 1 W11292468 (fitting)
Near Austin, TX 78702
Eman J.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived onsite for refrigerator freezer door not sealing. Tested system, found gasket faulty. Re work gasket. Door is sealing properly. Ice build up in the railing caused them to bow out. Ordering bracket left WPW10284684, bracket right W10284685, slide W11265130, rail left WPW10516603, rail right WPW10516602, slide W11265130, shaft W11028221, gear 12002497. Scheduled customer for Friday may 22; ordrng 1 12002497 (gear (left)) and 1 W10284685 (bracket( RIGHT)) and 2 W11028221 (shaft)s and 1 W11265130 (slide) and 1 W11265130 (slide) and 1 WPW10284684 (bracket( LEFT HAND)) and 1 WPW10516602 (slide rail (rht frz)) and 2 WPW10516603 (slide rail (lft frz))s"
Near Austin, TX 78735
Luis
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to install parts previously diagnosed. Replaced evaporator and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Checked compressor and freezer compartment no traces of dye in both compartments."
Near Austin, TX 78746
Kevin
Job Details: 05/20/2020
WASHER LG WM3370HWA "Arrived on site to replace control recommended by LG tech line. After replacing control tested unit and found it filling the drum over half way full. The pressure hose, pressure switch and control have all been replaced. There are no more recommended repairs for this issue.
Near New Braunfels, TX 78132
Noah D
Job Details: 05/20/2020
ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site to inspect Icemaker for no production, upon inspection found The on Nd off button blinking indicating a failed bin thermistor, replaced thermistor and tested. No problems found and ice production began. Complete"
Near Austin, TX 78723
Jacob
Job Details: 05/20/2020
DISHWASHER WHIRLPOOL WDF550SAHB "Arrived onsite to replace part. Customer said the unit is working properly a few days after the original fix. Tested unit. Found unit was working properly. Customer said that the spray arms looked like they ere not spraying properly. Checked spray arms, had food stuck in them. Removed food from spray arms. Tested unit. Unit test good. No leaks at this time. Job complete."
Near Seguin, TX 78155
Noah D
Job Details: 05/20/2020
ICE MACHINE WHIRLPOOL GI15NDXXB1 "Arrived on site to inspect icemaker and install water level sensor, installed sensor and all functions returned with no leaks. Evap started frosting and recirculating pump worked. Job complete"
Near Manor, TX 78653
Andy
Job Details: 05/20/2020
RANGE WHIRLPOOL WFG525S0JS0 Arrived on site for range damage panel. Inspected and found damaged panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Seguin, TX 78155
Noah D
Job Details: 05/20/2020
WASHER ROPER RTW4640YQ1 "Arrived on site to inspect washer for bouncing and issues spinning, upon inspection found the tub ring broken and a motor relay error code. Ordering control as well as tub ring. Will need autho. Office to reschedule ; ordrng 1 W10215107 (TUB RING) and 1 W10484681 (CNTRL )"
Near Driftwood, TX 78619
Robert
Job Details: 05/20/2020
WASHER MAYTAG MVW7230HC0 Arrived on job for complaints of damaged parts. Found the bezel and latch damaged not locking. ; ordrng 1 W11215091 (BEZEL ) and 1 W11394572 (LATCH )
Near Kyle, TX 78640
Richard
Job Details: 05/20/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for the range RR burner not lighting. During testing found that the cap was causing the issue. Replaced rr cap and burner worked good. All burners tested fine complete
Near Kyle, TX 78640
Jacob
Job Details: 05/20/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived onsite for unit not washing. Tested unit. Found that sump and motor was not responding. Ordered parts. Rescheduled with customer.; ordrng 1 W11305296 (cntrl-elec)
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/20/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for bracket replacement. Removed and replaced the bracket and tested properly, door now sealing evenly"
Near Austin, TX 78757
Scott
Job Details: 05/20/2020
RANGE WHIRLPOOL WMH31017HS4 Arrived on side for microwave heat too much. Wave guide checked normal . Ran temp check with two cups water . Took temp with prob . Temps were right in Whirlpool specs . No other issues .job complete .
Near Georgetown, TX 78633
Paul
Job Details: 05/20/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for a refrigerator not cooling in either compartment again. Mr stated the heard a noise like an air leak and a few hours later it started warming up. I checked the sealed system with a UV light and found the factory solder joint between the steel condenser line and copper tube that goes to the compressor had failed. I cleaned the dye up and soldered the lines. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.3 oz’s of R134A. The unit is cooling down and working as designed. Call complete.
Near Killeen, TX 76549
Al
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived to inspect French door refrigerator not cooling.Customer advised she has AHS.I called the office and spoke with Erika.She provided me with the number to AHS for customer to get call dispatched.No work preformed
Near Austin, TX 78739
Robert
Job Details: 05/20/2020
REFRIGERATOR KITCHENAID KFIS27CXMS5 Arrived on job for complaints of mold on door strip. Found the mullion not working properly. Ran diagnostics and found mullion not heating. Ordered mullion. ; ordrng 1 WP12722815AP (rail-mulln)
Near Round Rock, TX 78681
David S
Job Details: 05/20/2020
DISHWASHER KITCHENAID KDFE104DSS1 "Arrived on site for dishwasher not running. I inspected the 7nit and work area. I found error codes F6E4,F4E3, F6E1, F8E2. I found a spoon and fork under the float switch not allowing the tube to fill with water. I cleared the fault codes. I removed the, both and ran the unit through a test cycle. Unit operated as designed, no error codes found at the end of the test cycle. Job complete."
Near Liberty Hill, TX 78642
Wesley
Job Details: 05/20/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived onsite and replaced the block. Unit is now operating as designed. Advised customer on repair.
Near Lakeway, TX 78734
David Z
Job Details: 05/20/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site to diagnose icemaker not making any ice. Performs diagnostic on unit. Ran test 120 for door icemaker test. Unit did not move and timed out. Went to replace icemaker and found new icemaker was both broken and also not the correct part, found no engineering digit present. Updated model #. Ordering correct part, W11262316. ; ordrng 1 W11262316 (icemaker)"
Near Belton, TX 76513
Jonathan M
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for refrigerator that won’t close the filter cover. Inspected unit and work area. Found filter base cover not making connection with the housing. Replaced filter base cover and adjusted the filter base bracket. Filter cover now closes and opens properly. Unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 05/20/2020
VENTHOOD GE CV966T3SS "Arrived on site to inspect venthood lights not working. Upon further inspection, I found the lights flickering as if they had a bad connection or a short in the harness. I verified voltage to the transformer and from the transformer and voltage was good. While testing the lights, the left light harness fell into my hand. I found that the harness connection to the transformer had come undone. Being as the connections are soldered to the transformer, the transformer will need to be replaced. I am ordering transformer and two (2) bulb assemblies, CNOTE-LSO PER CUSTOMER REQUEST & CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. Office to schedule return service due to lights being out of stock. ; ordrng 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 WB17X10031 (transformer w/harnes) and 1 WB25X27226 (lamp asm)"
Near Driftwood, TX 78619
Robert
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job to install fitting. After replacement test operation all functions working properly. No leaks detected at time of service.