"Arrived on site to inspect unit for not making ice, upon inspection found the unit not starting or having any light inside cab, checked exterior drain pump and found it shorted. Replaced exterior pump and unit started right up. Complete"

"Arrived on site to inspect unit for not cooling, upon inspection found the unit was on but the compressor would not kick, tested with new start device and cap. Compressor didnt start until fan was bypassed, ordering fan motor. Office to reschedule; ordrng 1 W10239053 (Fan)"

"Arrived on site and replaced temperature sensor diagnosed on previous visit range is now operating normally, job complete"

"Arrived on site to inspect unit for a butane smell. Upon inspection found the unit making a weird smell due to surrounding lint burning off in element, removed lint and found no issues with element. Spoke with safety and they concluded the lint must be removed and the units being covered during construction. Sr # 7732302820. Complete"

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed the unit in diagnostics showing error code F10E1-dispenser electrical issue. Cleared the code and continued with testing. The unit was operating as designed and towards the end of testing, water and suds began to come out from the left side hinge area. I opened the door and found the unit engulfed in suds (photo). I stopped testing and engaged the drain pump to remove the suds. I found the rinse aid almost empty. I removed and replaced the dispenser and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."

Arrived onsite with RJ. Tested the unit and panel was not responding. Pulled the unit out and replaced the UI console. Tested the unit. Unit tested good. No leaks at this time. Job complete.

"Arrived on site for water reservoir freezing and dispenser not working. I inspected the unit and work area. I found the set temp at 38 and fridge temperature at 38, I found the rc evaporator thermistor reading 11.2kohms and the rc ther reading 7.2 kohms, both within range. I called techline and spoke to Austin, I advised him of my findings and previous repairs completed.

Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Spoke to PR and was advised to use piercing pliers and gauges to see equalize pressure. Found equalize pressure at 55 psi. Was advised to replace the dryer, compressor, and access valve. Replaced all three and tested unit. Found a leak at the dryer. Went through another dryer and was finally able to get the unit under a vacuum. Ran the unit and found pressures were good. Checked the evaporator and found the evaporator coils frosting over. Found pressure stabilized at zero psi and 155 psi. Advise the customer to give the unit 48 hours to cool and to call back and they have any further issues. Call complete."

Arrived on site for dryer not turning on. Upon arrival found stable 240 power supply to terminal and ACU. Replaced found Ui failing to turn on. Replaced ACU & ui (new harness was included in ui). Found unit had full functionality restored. Ran normal operation and ui diagnostics tests found no failures. Call complete

On site for dryer not heating. Found heating element open. Replaced heating element and tested. Unit now functioning as designed. Call complete.

"Arrived on site for refrigerator not cooling, making p/dispensing ice or water. Upon arrival confirmed complaint. After further inspection found unit had proper polarized/stable connection. Found ui display functioning. Ice maker fan working. Both compartments at room temp. No lights on. Isolated problem to bad evap thermistor failing and out of spec. Caused dcv load failures on ui and hv controls.; ordrng 1 W11087438 (Evap rc fan asm) and 1 WPW10675033 (Hv control) and 1 Cnote (Office only reschedule if customer accepts quote and repairs quote in sd)"

On site for range front right burner not turning on. Confirmed complaint. Found harness attached to front right large burner burnt and disconnected from terminal connector. Returning with harness and switch for repair. Office to reschedule. ; ordrng 1 WB18X32554 (HARNESS WIRE MAINTOP RT) and 2 WB24X22341 (Switch)s and 1 WB24X22340 (Switch #22) and 1 WB18X32543 (Infinite harness) and 1 WB18X32541 (INF harness RT) and 1 WB18X24095 (Main top harness LT) and 1 WB18X24091 (INF harness LT) and 1 WB18X32554 (Main top harness RT)

On site for washer leaking from hole in bellow. Confirmed complaint. Replaced bellow. Ran diagnostics cycle. Unit functioning as designed. Call complete.

"On site for freezer having red light blinking. Confirmed complaint. Found right red light blinking with no alert tone. Once reset, the light automatically turns back on again even when the temperature of unit is below 19 degrees. Customer had door open when explaining problem to me. Then, I checked temperature. Unit was at 8 degrees. Unit requires new control.

Arrived on site for an ice machine that is making thin ice. Inspected unit and work area. Ran unit through diagnostics and found very little water flow coming from the fill tube. Removed the filter and still had the same issue. Replaced the inlet water valve and tested the unit. The unit began to fill and operate as designed. Call complete.

Arrived on site for refrigerator needing previously diagnosed ui and hv controls. Upon arrival reconfirmed prior complaint and installed needed parts. Reassembled and tested unit. Found it functioning as designed. Call complete

Arrived on site for a dishwasher thats not completing cycles and is going dead. Inspected unit and work area. The customer advised that the unit is shutting off within 5 to 10 minutes into the cycle and is going into a dead state. He advised that he can flip the breaker and itll turn back on. He advised that it has run a few fall cycles but more often than not it seems to shut down. Ran unit through diagnostics and tested the unit several times and could not get it to shut down by testing any of the loads. Checked underneath the unit and did not find any leaks present. Removed the dishwasher from the cabinet and found two drips coming from the heater. Replaced the heater and tested the unit. The unit ran as designed for 15 minutes with no leaks present and did not shut off. Advise customer to run the unit and call back if he has any further issues. Call complete.

Arrived on site for wall oven giving f8e0 & F8e1 errors. Upon arrival reconfirmed issue. Found after further tests that unit had a failing ACU (not able to sense motor speed) plus both blower motors ohms reading were completely out of spec range. Customer approved then I reassembled unit with all 3 parts. Tested unit at 350 temp and found it fully functioning as designed call complete

Arrived on site for refrigerator needing previously diagnosed inverter as well as 3ay silonoid. Upon arrival I contacted trade care team regarding diagnostics from previous trip. Replaced both needed parts and informed customer to reach out if any new issues arise. Call complete

"Onsite for washer/dryer stackable unit leaking. Started cycle and heard grinding noises coming from gearcase. Found drain pump leaking, siphon break corroded and leaking, pressure hose dry rotted and cracked, multiple hoses dry/cracked, able to stop basket turning by hand, suspension rods worn out, unable to remove spanner nut due to it being fused, and slight crack in outer tub. Unit requires major rebuild with multiple components needed (all parts ordered and drain pump). AUTHO. 2 TECHS. ; ordrng 1 WP356363 (Siphon) and 1 WP356471 (Cap) and 1 WP285655 (Top siphon clamp) and 1 WP616099 (Clamp bottom) and 1 280120 (Hose tub to pump) and 2 WP371502 (Clamps)s and 1 WP696710 (Drain hose) and 1 WP285655 (Clamp) and 1 WP285655 (Clamp) and 1 W11213338 (Hose connector) and 1 WP596669 (Clamp) and 1 WP285655 (Clamp) and 1 WP692699 (Hose siphon) and 1 W10820043 (Basket drive) and 1 3360629 (Gearcase) and 1 285320 (Siphons break kit) and 1 W10207783 (Suspension) and 1 W10863713 (Support) and 1 285203 (Bearing kit) and 1 W10834213 (Pressure hose) and 1 63782 (Tub discontinued) and 1 WP389140 (Basket drive block) and 1 W10814296 (Center post gasket) and 1 WP63840 (Agitator filter) and 1 WP3349098 (Agitator) and 1 WP21366 (Spanner) and 1 3351985 (Basket) and 1 2TECHS2HOURS (2 TECHS 2 HOURS) and 1 AUTHO (AUTHO)"

"Arrived on site for door issues. Found left side of freezer door not sealing,removed door found slide not fully retracting to closed position,removed drawers found liner screw prevent slide from closing. Reinstalled screw full from slide to liner on both sides reinstalled drawers and door,checked door operation good freezer door sealing as designed.

Arrived onsite for dishwasher dispenser being broken. Upon arrival found unit was within year warranty. Replaced unit dispenser and tested and unit is now operating as designed. Job Completed.

Arrived on site for unit leaking water. Found drain pump mounts were not secured to washer base.Also the filter cap was loose. Secured the drain pump mounts to washer base and secured the filter cap. Tested the unit and no leaks are present at this time. Advised customer to not over load washer with heavy item such as throw rugs. Job complete

"Arrived on site for very low or no water dispensing . Found valve and filter housing failed . Replaced valve and housing . Dispensing is now normal flow . No water leaks detected at time of service. Job complete"

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found ice in the bin and the unit cycling with a sheet of ice on the evaporator and about to drop to the cutter. After the ice dropped to the cutter, I placed the unit in diagnostics and tested each component and all are operating as designed. I turned the unit back on and watched as it cycled and it continues to operate properly. No water leaks observed during service, job completed."

Arrived onsite for the console not responding. Tested the unit and console would not respond to powering it in. Put the unit in diagnostics and console started working once again. Put unit in a quick wash cycle. Unit finished all the way through with no issues at this time. Job complete

Arrived on site for back right burner not listing properly. I inspected the unit and work area. I found debris in the back right burner orfice. I cleared the debris. I aSo found the front left orfice not installed correctly. I removed the orfice and installed it so that it points upwards and not tilted. I tested the burners and they are all working as designed now. Job complete.

"Arrived on site for no lights. Diagnosed a defective led module,replaced upper left side led module in freezer section,after replacement all leds working as designed."

"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker fill tube chute leaking water, I installed the chute insert and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect unit for not allowing cooking due to a f2e0 code for a shorted keypad. Upon inspection found the error code blocking use, checked connection and reset breaker, use came back for a bit then error reappeared. Ordering keypad board (console) and harness. Ordering parts. Office to reschedule ; ordrng 1 W11029431 (Console) and 1 W10575120 (Harness)"

"Arrived on site for dryer not heating. Inspected unit and work area. Verified failure and air flow. Gained access to timer and measured voltage. Found timer not sending voltage to element. Found failed timer.

Arrived on site for unit making noises. Ran unit through diagnostic and found no error codes. Ran the unit through a test cycle and all components are functioning properly. Ran normal cycle and heard a faint humming sound coming from wash motor when energized. The noise does not have any effect on wash performance. Unit is functioning as designed at this time. No leaks present at this time. Job complete

Arrived on call for complaint of tripping breaker. Checked the connection and they are correct. The issue is within the home. Customer to have builder repair.

Arrived on site to test unit for not washing. Test unit and found wash motor stopping after so long. Replaced sump and motor test unit and unit test good job complete.

Arrived onsite for crooked display assembly and replaced the console to repair. Unit is now operating as designed.

Arrived on call to replace previous diagnosed parts. After installation test operation. Light working properly.

Arrived on site to install previous diagnose parts. I gained access to the sump and motor assembly and replaced it with new. I reassembled the unit and tested it. It is now working as designed. Job complete.

"Arrived on site to inspect unit for not heating normally and sparking, upon inspection found the back right element charred, replaced all elements and tested. Complete"

"Arrived on site to install previous diagnosed parts. Removed failed hoses and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service."

Arrived on site for dryer not tumbling. I inspected the unit and work area. I found a rag stuck in the blower wheel. I removed the blower wheel. I reassembled the unit. I tested the unit and it is working as designed.

Arrived on site for unit not draining. Found disposal plug had not been removed. Removed disposal plug. Tested unit and unit drains correctly. No leak present at this time. Job complete

Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.

Arrived on site to install adjustor and sump and motor to resolve multiple issues with unit. Replaced adjusters with updated adjustor kit. Replaced sump and motor and retested unit. Found wash motor coming on and running as designed. No leaks found. Call complete.

Arrived onsite and found unit operating with control failure symptom of short cycling the load and unresponsive controls. Replaced control and tested. Unit is now operating as designed. Advised customer on repair.

Arrived on site to follow up on oven that is keeping the light on. Tested plunger and found switch wasnt engaging most of the time. Removed panel and checked switch and found screw at the rear of switch was backed out. Tightened screw and retested. Unit working as designed.

"Arrived onsite for the unit not dispensing water at a good pressure. Looked at the unit and found the pressure was not good. When removing the filter, heard water started to leak out of the housing. When attempting to turn off the water from the wall, the valve from the wall side would not close and it was stuck open. Let customer know that a plumber needs to come out and fix the issue before continuing with the fix. Rescheduled with customer. ;

"Arrived on site. Removed evaporator cover,checked continuity on heater good,checked bimetal good diagnosed a defective control not running through a defrost cycle,

Arrived on site to install previously diagnosed parts. Removed both adjusters and installed new adjusters. Installed right side retainer clip. Door was closing crooked so I adjusted the feet to allow the door to close flush. Had customer test the new adjusters. Showed customer how retainer clips worked. Job completed.

Arrived on site to diagnose a freezer that is not defrosting on occasion. Found control resetting intermittently causing defrost timing to fail. Control will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W11496873 (Control box)

Arrived onsite and discovered leak coming from cracked valve.Unit is now operating as designed. Advised customer on repair.

"Arrived on site and inspected cooktop found liquid propane kit was correctly installed but customer would prefer the flame size lower. Adjusted all flame heights on all burners and cooktop is working properly, job complete"

Arrived on site to install previous diagnose parts. I gained access to the heating element. I replaced the wire kite and the heating element. I reassembled the unit and tested it. It is working as designed.

"Arrived on site to inspect washer hot water not working. Upon further inspection, I placed the unit in diagnostics showing error code F2E3. Cleared the code and continued with testing. I found when the valve switches from cold to hot, there is no hot water. Following the tech sheet for the error code (main control not matched with UI), I tested the console and found the Final Spin LED flashing. Tested the switches and found the water temp switch harness not fully connected. Reconnected the harness and retested in diagnostics. Unit is operating as designed. According to the tech sheet for the for codes, the unit will need to perform at least 10 wash cycles before the error will clear. I recommended that the customer monitor the unit for those 10 cycles and contact our office if the unit continues to fail. No water leaks observed during service, job completed."

"Arrived on site for filter falling down , found cover wouldnt latch . Replaced cover . Filter is staying in position . No water leaks detected at time of service. Job complete"

Arrived onsite for unit not cooling. Looked at the unit and found no cooling in the refrigerator. Pulled the back cover off he freezer and saw a big ball of ice buildup on the top right hand side. Concluding a sealed system repair.

"Arrived on site to diagnose induction cooktop with 1 burner not running. On arrival customer showed ,e the burner throws an F12 error for low current on burner. Per tech sheet recommendation is to replace hot plate. Replaced hot plate and retested. Found error still present. Replaced module and programmed unit. Verified unit working as designed and no errors or problems on any element. Call complete."

Arrived onsite for washer not draining upon arrival found unit draining wiring had fallen out and been damaged. Spliced wiring in tightly and tested unit is now operating as designed. Job Completed.

"Arrived on site and inspected dryer and found wiring for door switch is disconnected and sticking out into drum. Cleared wiring and reset it into location, replaced door switch, and dryer is now working properly, job complete"

Arrived onsite and found unit operating with a rubbing scraping wound from a component contacting the drum. Returning with the repair kit and second tech to access the stack unit in the tight closet. ; saved tckt

Arrived onsite to replace rc door gasket. Removed torn gasket and installed new one. Unit is now operating as designed.job complete

Arrived onsite and found large dual burner not operating and found that harness was detached but no other damage from a short. Reconnected harness and tested unit. All checks good. Advised customer on the repair. All checks good.

"Arrived on site for WHEN ITS AGITATING IN THE BEGINNING ITS A VERY LOUD SWISHING NOISE--SOUNDS LIKE WATER IS elsewhere in the unit, like outside the tub somewhere. Placed in diagnostics and F21 came on. Checked drain hose and no kinks present. Completed diagnostics and drained as designed. Ran diagnostics a second time and no issues with draining. Spun basket manually and heard coins inside. Informed customer of coins and explained they will eventually work there way down to the filter trap and no make anymore noise. This could be what the customer was hearing in agitation. Otherwise washer is running as designed. No leaks detected.

Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced heater assembly. Tested unit and found all is functioning properly at this time.

"Arrived on site for front felt had come out of dryer . Found front support had been worn thru bye drum .

Arrived onsite for dishwasher not turning on. Upon inspection I found that the unit was indeed not turning on. I check Ed power at the wall and found good voltage there. I gained access to under unit to check connections and found that the main connection that supplies the unit with power had come loose I re connected it and found that unit now turns on I ran a diagnostics cycle and found unit operating as designed. Job complete

Arrived onsite and found unit glide obstructed by a liner screw backing out. Repaired screw. Unit now shuts properly. Reseated icemaker. Unit is now operating as designed. All checks good.

"Arrived on site for no ice. Diagnosed obstruction in fill tube and cup,removed icemaker assembly,removed obstruction in fill cup and fill tube,reassembled unit icemaker ran through a cycle,dumped ice and filled with water."

"Arrived on site for refrigerator not dispensing water. Inspected unit and work area. Verified failure, removed filter and inserted filter bypass and found filter head at fault. Will need to replace filter head assembly to correct. Removed filter head and installed new. Assembled unit and tested water dispenser. Had customer dispense water while monitoring back of unit. All tested good, no water leaks detected during service.

Arrived on site to install previously diagnosed parts. Found belt was shredded beyond use. Found speed sensor and shifter were hanging loose and would no longer stay mounted. Will return with gear case and hub nut. All parts will need authorization. ; ordrng 1 WH01X27538 (Autho Belt) and 1 WH12X26330 (Autho Speed sensor) and 1 WH03X30517 (Autho Shifter) and 1 Authorization (Authorization)

"Arrived on site for stack washer door not unlocking. Inspected unit and work area. Found floor torn beside unit. Had customer sign damage waiver for moving appliance. Attempted to perform diagnostics mode, no response. Found drain pump running with no standing water or clothes in unit. Pulled unit out and unlocked door with manual release. Found no access to pressure hose or switch. Will need to return with second tech . Office to schedule return when ETA is available on parts. Returning with control, analog pressure switch and pump. ; ordrng 1 2ndtech (Stacked unit)"

Arrived on site for DISHWASHER NOT WORKING. Ran diagnostics and no error codes came on. Ran through diagnostics cycle and all cycles completed as designed. Heating element heated and sizzled water after drain pump finished draining. All spray arms spin. Rinse aid dispenser was empty. While I inspected the drain hose for a high loop I didnt see any rinse aid or dishwasher detergent under the sink.

"Arrived on site to install previously diagnosed parts. Found freezer completely covered in ice and frost. Freezer door would not close and it had about an inch gap between gasket and cabinet. Used steamer to remove frost. Removed both rails and drain tube. Installed new rails and drain tube. Powered on fridge and fridge lost power. Found ice maker was shorting out fridge, so I disconnected ice maker and fridge powered on as designed. Ordering a new ice maker W10632400 to return and complete the repair. Showed resident how to open and close freezer door from the center of the handle to prevent the rails from wearing out and also prevent the freezer door from closing properly if not opened from center of handle. ; ordrng 1 W10632400 (Ice maker) and 1 W10632400 (Ice maker)"

Arrived on site for dishwasher not draining. Inspected unit and work area. Verified failure and removed standing water with shop vac. Disassembled drain pump and found small pice of glass in housing. Assembled pump and tested operation. Found pump not getting voltage. Traced voltage from control and found broken wire. Repaired wire harness and tested. Found unit still not draining but pump activating. Disassembled pump housing and smoothed surface and reassembled. Tested operation and found draining.

"Arrived on site to test unit for oven door slamming close. Found broken hinges. Replaced both hinges test door and door test good. Also found left front burner dirty, cleared burner head test unit and unit test good job complete."

Arrived onsite and found unit sump and motor failed and wash cycle not operating.

Arrived on site to diagnose a refrigerator that is leaking from icemaker. Found water valve seeping and replaced it. Tested unit and found all is functioning properly at this time.

Arrived onsite for dishwasher leaking. Upon arrival spoke with customer found leak was coming from water line not unit itself tightened water line connections and tested unit is now operating as designed. No signs of leaks during service

"Arrived on site and inspected dryer and found 120V from L1 to ground and 120V from L2 reading from L1 to L2 shows 0 V. The reading is same when checked at the outlet. Recommended to homeowner that power be corrected at the outlet, dryer shouldnt be working if issue continues Element and control should be sent again for prescreened.

Arrived onsite for ice build up in deck of freezer. Gained access to the fc fan and evap and found ice see pix. I steamed ice off and tested heating element and found that it was good. I also found that the drain was clear. I put the unit in normal defrost as it was in adaptive before.

Arrived on site for fridge not cooling. I inspected the unit and work area. I found the defrost heater on heating the whole unit up. I rotated the defrost timer and found the compressor coming on and cooling. I found the timer not advancing. I found good voltage to the timer. I replaced the defrost timer. The unit is working as designed job complete.

"Arrived on site to inspect dishwasher control panel not working properly. Upon further inspection, I found the control panel not responding. I attempted to place in diagnostics and it failed. I removed the control cover and found the service LED solid and not blinking. I tested voltage to the UI and found it getting 13VDC. Also found the sump motor clamp rusted as a sign of it leaking water, in which, I found a small area under the unit where water had leaked and dried. I am ordering the UI, sump motor kit and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service. Unit left unplugged for safety and no water leaks observed at the end of service. ; ordrng 1 WD21X23463 (UI) and 1 WD26X23258 (Pump motor) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"I inspected the unit and work area. I gained access to the interior of the microwave. I found the fuse broken. I inspected the micro switches and found the, in good condition. I used my resettable fuse and found the unit powering on. I tested the unit and found it not heating. I inspected the wave guide and found the wave guide damaged. Fusing the magnetron to fail and the fuse to trip.

"Arrived on site for noise complaint. Ran diagnostics,evaporator fans from both sections running no odd noise from fans,checked covers no ice build up,compressor running no odd noise. Found deli ui unresponsive,removed drawer found broken wires in harness unit will need harness assembly. Will also order fan motor and deli ui in case needed.; ordrng 1 W11170612 (Harness) and 1 WPW10769076 (Deli ui) and 1 W11087438 (Fan motor ff)"

Arrived onsite for the drawer sticking out slightly past the top oven door and would not sit correctly. Pulled the drawer out and found a bend on the right side. Was able to bend it straight. Called tech line. Said that the small gap in the bottom drawer is normal as the heat needs to rise out when in use. Got sr#7732368092. Let customer know of what tech line has said that it was normal for this unit to stick out the way it does. No issues at this time. Job complete

Arrived on site for dryer not heating. Inspected unit and work area. Measured incoming voltage and found 240 volts. Disassembled unit and found heating element opened/failed. Removed failed element and installed new. Assembled unit and tested operation. All tested good.

Arrived onsite to replace rc door gasket. Removed torn gasket and installed new one. Unit is now operating as designed.job complete

Arrived onsite and tested unit for flame issue and was able to determine there is no problem with height or quality Explained to the customer that change from blue to orange most often is caused by change in indoor humidity and there is not a quality or safety difference. Customer is using a humidifier some of the time.

"Arrived on site for latch not engaging . Ran diagnostics got acu and lock errors . When trying to engage lock unit would power off . Tested and found no water entering unit . Recommended and quoted for control, latch and valve replacement.No water leaks detected at time of service.; ordrng 1 W11188329 (Valve)"

Arrived on site to test unit for error code f8e0. Found fan starting but shutting off. Did a hard rest and unit still doing the same thing. Ordering new console and will replace console board and cooling fan. Office to reschedule. ; ordrng 1 W11296171 (Console stainless)

"Arrived on site to install previously diagnosed and ordered part. Due to the back left burner element going bad, I removed and replaced the element and tested. Unit is operating as designed. Unit was pulled out from its space and customer was to put it back at their request."

Arrived onsite to install customer provided parts. Upon inspection of unit found outer oven door glass smashed. I managed to remove watch was left of the glass and installed new glass. door operating as designed. Job complete

Arrived on site and inspected dryer and found customer is experiencing long dry times. Dryer is heating properly but airflow is showing restricted. Take pictures. Removing vent hose corrected airflow on meter Vent to the exterior of the home will need to be cleaned by a service. Job complete

"Arrived on site to install previous diagnose parts. I gained access to the motor, blower wheel and pulley. I replaced all with new. I reassembled the unit and tested it. The customer loaded the dryer and we ran it. The unit is working as designed.Job complete."

"Arrived on site to follow up on refrigerator not dispensing ice. Ran unit and could hear motor running, but no ice coming out. Removed bucket and checked motor and found the yolk is loose on the motor and stripped out. Ordering all pieces to replace motor and yolk to resolve. ; ordrng 1 WPW10309864 (Icemaker Divider) and 1 W11310391 (Auger motor) and 1 W11378860 (Washer) and 1 WP63052-2 (Impeller) and 1 WP67006341 (Damper Gaslet) and 1 W10346971 (Solenoid Bracket) and 1 W10118612 (Divider)"

"Arrived on site for WHIRLPOOL REFRIGERATOR , ICE MAKER IS NOT MAKING ICE. Placed in diagnostics and ran test 56. No errors. Ran test 57 and ice maker harvested as designed. Ran ice maker motor test and it passed again. Ran test 45 and no water came into mold during water fill test. Ran test 58 and it passed. Customer recently changed the filter. Found filter was an off brand. Recommended they purchase everydrop brand filter #2. Customer had another brand new off brand filter so we installed it to see if the water fill test would work with a different filter. Ill be ordering the filter housing W11194438, ice maker heater W11087201, and dual valve WPW10341329 to return and complete the repair. Before leaving I checked the temps. The fridge was set to 36 and the freezer was set to -4. Changed temps back to recommended temps. Informed customer this could possibly be the reason it wasnt making ice. Having temps to cold could cause the water line to freeze. Parts will need authorization. ; ordrng 1 W11194438 (Filter housing) and 1 W11087201 (Heater) and 1 WPW10341329 (Dual valve) and 1 Autho (Authorization)"

Arrived onsite for washer making high pitch squeak. Upon arrival found belt was causing squeak. Replaced and tested unit is now operating as designed. Job Completed.

Arrived on site for dishwasher needing previously diagnosed inlet hose from valve tube. Upon arrival installed needed part after confirming prior diagnosis. Reassembled and tested unit. Found no leaks during tests. Unit functioning as designed.