Near Waco, TX 76712
Arthur B.
Job Details: 07/29/2019
DISHWASHER MAYTAG MDB4949SHW0 Arrived onsite to install new console assembly to dishwasher from my prior visit’s diagnosis’s. Removed and replaced console assembly. Reassembled. All works as designed. No other issues found. All water connections were dry attime of service.
Near Driftwood, TX 78619
Robert
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of water leaking from icemaker area. Ran check for voltage to heater and in test mode voltage is good but in run mode no voltage called tech line and they said to replace UI Control. ; ordrng 1 W10894103 (cntrl-elec)
Near Austin, TX 78753
Scott
Job Details: 07/29/2019
WASHER LG WM3670HWA "Arrived on site replaced stator and motor . Checked shocks and bellows , all checked normal . Nonwater leaks detected in cabinet area . Ran diagnostics cycle all checked normal . No error codes . Job complete ."
Near , TX 78610
Leonardo
Job Details: 07/29/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for burner not igniting. Test unit and found ignitor harness not sitting correctly on valve not igniting when turning. Secured connection test unit and unit test good job complete
Near Buda, TX 78610
Robert
Job Details: 07/29/2019
DRYER WHIRLPOOL WED8500BW0 Arrived on job for complaints of noise and turning off. Found 240v from L2 and neutrally. Power cord installed correctly but socket not wired correctly.
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/29/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for the unit will not start. Found the unit is in store demo and unable to heat. Disable the demo mode and tested unit. Unit works properly and job complete.
Near Austin, TX 78731
Scott
Job Details: 07/29/2019
RANGE JENN-AIR JGRP436WP02 "Arrived on site for unit not hitting temps and long preheat times . Ran diagnostics , found unit was in wrong model number set up . Reprogrammed to correct model . Ran temp check all checked out . No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78745
Brandon
Job Details: 07/29/2019
WASHER WHIRLPOOL WTW8600YW0 "Arrived on site for customer complaint of loud noise, found bearings to be faulty.
Near Austin, TX 78703
Wesley
Job Details: 07/29/2019
REFRIGERATOR JENN-AIR JFC2290RTB02 Arrived on site and found unit operating as designed. Adjusted and leveled unit and instructed customer on design and placement of shelves and drawer components. All checks good.
Near , TX 78642
Lou
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "arrived on site to inspect refrigerator lights and water not dispensing. Upon further inspection, the customer advised that the lights are working now, but the unit doesn’t dispense water. When I opened the left RC door, I noticed that the pantry control light wasn’t on. I removed the pantry control and found a large amount of liquid inside the reservoir in the pantry door and the control connections were oxidized/corroded and one of the wires had broken off.. No water leaks observed during service, job completed."
Near Elgin, TX 78621
Steve C.
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 Arrived on site to replace the freezer door due to being warped. Replaced the freezer door and found the nameplate did not come with the new door. Will need to order the new nameplate.; ordrng 1 W10839793 (nameplate)
Near Austin, TX 78727
Andy
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for refrigerator broken part. Tested and inspected unit and found misaligned drawers. Realigned and spoke with customer on use and care and practice for best performance. No water leaks present at time of service.
Near Waco, TX 76712
Arthur B.
Job Details: 07/29/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for customer complaint of ice machine still not producing ice after control and water level sensor install. Tested unit and found recirculating pump hose was not fully secured to pump casing poor water flow to evaporator. Also found loud noise coming from water valve. Found water valve solenoid extremely hot. Removed and replaced valve. Reassembled and tested unit. Found water filling as intended as well as water flowing on evaporator. Observed slab of ice forming. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78730
Paul
Job Details: 07/29/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived onsite for the refrigerator with a no ice condition. Mr stated that the unit hadn’t made ice for two weeks and it started making ice this morning. I found the FC temp at 13 degrees on arrival. Upon further inspection I found multiple issues that would cause no ice issues. I found the condenser pact with animal hair and a large gap in the drain tube because it was twisted. I straightened the drain tube and fastened it properly and it sealed correctly. I cleaned the condenser coil and the ice maker went into a harvest. Mr also stated some ice had built up on the FC evaporator cover after the FC door had been left cracked open. Mr had removed the ice. I tested the defrost circuit and found the bimetal closed. I ran a forced short defrost and the unit worked as designed. Call complete.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/29/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived on site showing us a washer that is making unusual noise. Tested unit and found gearcase bearings worn out.
Near New Braunfels, TX 78130
Luis
Job Details: 07/29/2019
REFRIGERATOR FRIGIDAIRE MFI2665XEM8 Arrived on site for door issues. Door not sealing adjusted freezer door checked door seal good.
Near Austin, TX 78739
Luis
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM1 "Arrived on site for failed heater on fill tube. Removed fill tube installed new fill tube assembly,ran icemaker through a cycle water filled icemaker."
Near New Braunfels, TX 78130
Luis
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site for noise compaint. Found condenser coil vibrating on cabinet. Adjusted condenser coil,adjusted mounting bracket powered unit on noise no longer present."
Near Round Rock, TX 78665
Joel G.
Job Details: 07/29/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose dishwasher no drying well and spray arm had fallen off. Customer put the spray arm back on and hasn’t fell since. I verified spray arm is fine and snaps in place. Ran diags, no error codes and heater comeS on just fine and all functions work well. Informed customer of the plastic tubs and plastics do not dry all the way even when using rinse aid but after cycle is done, door needs to be left open to allow better drying. Customer understands. No leaks detected."
Near Kyle, TX 78640
Luis
Job Details: 07/29/2019
FREEZER WHIRLPOOL WRX735SDHZ02 "Arrived on site for freezing in fresh food and ice build up in freezer. Found gasket not making contact in ice bin housing liner. Installed gasket correctly to prevent cold air from migrating into fresh food. Found magnetic strip not fully inserted to corners of gasket,also found liner pulled away on freezer door ordering new freezer door and gasket; ordrng 1 W11307257 (FZR DOOR SS) and 1 WPW10714545 (GASKET)"
Near Kyle, TX 78640
Kevin
Job Details: 07/29/2019
DRYER WHIRLPOOL GEW9200LW1 "arrived on site and inspected dryer and found thermistor reading is off, confirm control board and wiring is correct.no interior lint buildup found in dryer, job complete."
Near Leander, TX 78641
James
Job Details: 07/29/2019
WASHER MAYTAG MVWB725BW0 Arrived on site and tested operation. I found unit has an f51 error. Inspected drive system and found retaining bolt for rotor has backed out. Used blue lock tite to secure bolt and tested operation. I found the error did not return and unit working properly. Job complete
Near Austin, TX 78727
Andy
Job Details: 07/29/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to install previously diagnosed parts. Inspected unit and found rust due to manufacture defect. (See SD-QuickPic) Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Temple, TX 76504
Arthur B.
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite form customer complaint of SxS refrigerator leaking water in RF section. Found ice maker mold leaking water. Removed and replaced icemaker assembly. Observed water filling. Found no leaks. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Al
Job Details: 07/29/2019
DRYER WHIRLPOOL MEDB835DW4 "Arrived to inspect unusual dryer noise.Confirmed a humming noise inside the unit.During disassembly I found a damaged black sock logged in the blower wheel.Removed the item, reassembled and unit tested as designed.No lint buildup observed at the end of service.Customer satisfied Job complete."
Near Round Rock, TX 78664
Steve C.
Job Details: 07/29/2019
DRYER MAYTAG MGDB765FC0 "Arrived on site for the unit is not heating. Tested the unit and unit will rotate and tumble but no heat. All connections and fuses check good. Replaced the control and still nothing works. The unit will need a new motor, main harness, motor switch and blower wheel. ; ordrng 1 W10847984 (belt switch) and 1 W10907916 (harns-wire) and 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)"
Near Dripping Springs, TX 78620
Robert
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace gasket for icemaker door. After replacement test operation.
Near Austin, TX 78724
Joseph C.
Job Details: 07/29/2019
RANGE GE JGBP33CEH3CC "Arrived on site for “surface burners not igniting” complaint. Inspected unit and found spark module faulty. Ordering new. No leaks detected, at time of service.; ordrng 1 WB13K25 (spark module)"
Near Manor, TX 78653
Joseph C.
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker inlet valve heater shorted. Removed and replaced freezer door. Refilled unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78704
Wesley
Job Details: 07/29/2019
RANGE WHIRLPOOL SVE47100B
Near Hutto, TX 78634
Steve C.
Job Details: 07/29/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for the unit will not turn on. Found the unit is unplugged. Plug the unit back in and found the drain pump will constantly be on. Found the control is resetting. The unit stopped draining and calibrated the unit. Unit works properly and all water connection were dry at the time of service.
Near Austin, TX 78732
Paul
Job Details: 07/29/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for the dishwasher with the door not closing properly. Ms stated the door doesn’t stay close when the unit is running. I found a bur on the door catch and the door hinges bent. I replaced the catch and the hinges. The unit is working as designed. Call complete.
Near Austin, TX 78746
Scott
Job Details: 07/29/2019
COOKTOP KITCHENAID KCGD506GSS00 Arrived on site for big yellow flames . Found unit need to be converted to propane . Used customers looking kit that came with unit . After conversion unit has proper flame on all burners . Nogas leaks detected at time of service . Job complete .
Near Austin, TX 78730
Paul
Job Details: 07/29/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived onsite for the microwave to replace the previous diagnosed parts. I replaced the MW AM. I found the UI that was sent used. The box bands had been cut off, the box was taped, the inner bands had been cut off and the control removed from the bag. I tested the unit and the cavity light still would not come on and the F6E8 reappeared. I changed the oven appliance manager and had the same results. I explained to the customer that we would need to get with techline and get the call RS.
Near Austin, TX 78741
Brandon
Job Details: 07/29/2019
DRYER WHIRLPOOL WED4850HW "Arrived on site for customer complaint of unit not tumbling, I found broken belt, I replaced repair kit, unit tested good."
Near San Marcos, TX 78666
Leonardo
Job Details: 07/29/2019
COOKTOP LG LRE3061BD/00
Near Buda, TX 78610
Leonardo
Job Details: 07/29/2019
COOKTOP WHIRLPOOL WEE510S0FW0 Arrived on site to replaced board. Replaced board test unit and broiler and bake working job complete.
Near Austin, TX 78727
Andy
Job Details: 07/29/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on site for washer making noise tested and inspected unit and found loose agitator. Removed and reseated and tighten properly. Tested unit and all operations are normal. No water leaks present at time of service.
Near Salado, TX 76571
Joel G.
Job Details: 07/29/2019
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to diagnose ice machine getting too hot and damaging cabinets. Ran diags, verified all functions are correct and work fine. Called source, spoke w/ Rick, and says ice machine needs to have 15 inches across, 34 inches minimum top to bottom and 24 inches front to back of clearance but ice machine itself is fine. Says only reason this would ever happen is if it’s not installed properly. No leaks detected."
Near Austin, TX 78734
Paul
Job Details: 07/29/2019
REFRIGERATOR MAYTAG MFX2876DRM00 Arrived onsite for the refrigerator that starts dispensing water on its oWn and will also dispense ice on its own sometimes. I tested the unit multiple times for ice and water and the unit worked correctly every time. The unit never failed. Mr stated that if it happens again he will video it. Mr stated that after it happened the last time he unplugged the unit and shut the water off but since he re-powered the unit It hasn’t failed. I suspect multiple issues with the diodes in the harness to the valves and a UI issue that was corrected when the unit was power cycled but cannot get the issue to repeat at this time. I explained this to mr and also stated that the unit might have a bad valve or water pressure issue. The water pressure was slightly higher than normal but not high enough that it should have cause the water dispensing issue. Mr also stated he only opened the wall valve up a 1/4 turn and would leave it this way to see if this solves the issue
Near Austin, TX 78759
Wesley
Job Details: 07/29/2019
ICE MACHINE WHIRLPOOL KUIC15PHZS Arrived on site for needed bin thermistor. Advised customer on function and bypassed external drainpump due to pump failure. All else checks good. Advised that in line filter was 7 years old and needed to be replaced for proper filling function.
Near Killeen, TX 76542
Al
Job Details: 07/29/2019
DRYER WHIRLPOOL NED4655EW1 "Arrived to inspect dryer not cutting off.Problem was actually in the outlet.Voltage checks were L1/L2=0, L1/N=121, L2/N=119Customer notified of electrical repair and will contact an electrician for repairs.Customer also had washer on GFCI.Job complete"
Near Kyle, TX 78640
Kevin
Job Details: 07/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found vent is leaking, disassembled door and found gasket for vent has failed. Replaced deflector and vent and it is now operating properly. No water leaks from connections at time of service, job complete"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to level doors on refrigerator. Adjusted hinges and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Luis
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for food freezing. Checked door gasket good,removed icemaker assembly found foam gasket between icemaker housing and liner warped. Repaired foam gasket installed icemaker housing installed foam gasket seal correctly in liner."
Near Austin, TX 78703
Wesley
Job Details: 07/29/2019
WASHER MAYTAG MVWB765FW3 Arrived onnsite and replaced bad valve. Unit is now operating as designed. Found standpipe to be clogge and NeEd’s plumber prior to use or there will be flooding. Advised customer accordingly. All checks good.
Near Austin, TX 78747
Robert
Job Details: 07/29/2019
WASHER MAYTAG MVWB835DW2 Arrived on job for complaints of not starting. Found start button not working.After replacement test operation. No leaks detected at time of service
Near Kingsland, TX 78639
Cliff
Job Details: 07/29/2019
DRYER WHIRLPOOL WED5620HW0 Arrived on site to diagnose a dryer that is not responding properly to user input. Found failed control panel causing issue. Control panel will need to be replaced to complete repairs..; ordrng 1 W11378949 (PANEL)
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/29/2019
WASHER MAYTAG MVWB765FW3 Arrived on site to repair unit that intermittently will not start or turn off the end of cycle light. Tested unit and found lid lock failure code stored. Also found weak water inlet pressure.Also the control would not allow me to enter diagnostics. Replaced failed component and tested. All water connections were dry.
Near Austin, TX 78757
Wesley
Job Details: 07/29/2019
DISHWASHER IKEA IUD7555DS3 Arrived on site and found unit operating with leak in drain hose. Ordering drain hose to repair. ; ordrng 1 WPW10545278 (hose-drain)
Near Dripping Springs, TX 78620
Robert
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on job for complaints of noise. Found condenser fan blade not balanced. Replaced fan blade and test. Noise normal now.
Near Austin, TX 78725
Joseph C.
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “uneven doors that don’t seal and freezing in fresh foods area” complaint. Inspected unit and found doors uneven, not allowing doors to seal properly. Adjusted doors to level condition. Instructed customer on proper shelf loading. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 07/29/2019
COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on site and found setting indicators missing from around knobs making it that the burner setting could only be visible and not set based on indicators. Installed new top and tested. Unit tests good. Job complete
Near Austin, TX 78702
Wesley
Job Details: 07/29/2019
DRYER WHIRLPOOL MGD6000AG1 Arrived on site and found lights and button function but no motor or heat function.
Near Austin, TX 78722
Joseph C.
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KFCS22EVMS5 "Arrived on site for “water flooded icemaker and floor” complaint. Inspected unit and found icemaker and dual valve to be faulty. Removed and replaced icemaker and fill ted unit. Unit is performing as designed. No leaks detected, at time of service."
Near Lakeway, TX 78738
Paul
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KSSO48FMX01 Arrived onsite for the refrigerator that is cold in the freezer but warm in the refrigerator. I found the freezer at 5 degrees and the refrigerator at 50 degrees. I found no air flow into the RC from the FC. I found the dampener open. I found the sealed system working as designed. I disassembled the back wall of the freezer and found the foam block that prevents air from returning to the evaporator on the right side of the evaporator flipped 90 degrees allowing air to get by it and not go in the refrigerator. The frost pattern on the coil was good. The unit is working as designed and when we left there was 33 degree air coming thru the dampener. Call complete.
Near Austin, TX 78745
Leonardo
Job Details: 07/29/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not working. Test unit and found board not responding. Replaced board test unit and found glow ignitor not working correctly. Replaced ignitor test unit and unit pre heated to 350 job complete.
Near Austin, TX 78735
Leonardo
Job Details: 07/29/2019
RANGE JENN-AIR JES1450DS0 Arrived on site to test unit for bottom drawer not closing. Test unit and found drawer had come off the glides. Secured drawer to glide test unit and unit test good job complete
Near Austin, TX 78748
Brandon
Job Details: 07/29/2019
WASHER LG WT7600HKA "Arrived on site for customer complaint of noise during cycle, found nail between tub and basket. I removed tub and nail, unit tested good.
Near Austin, TX 78745
Leonardo
Job Details: 07/29/2019
OVEN ELECTROLUX FFEW2425QSC Arrived on site to test unit for panel not secured on right side. Test unit and found panel not sitting correctly on shell. Secured panel test unit and unit test good job complete.
Near Austin, TX 78735
Brandon
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KSSC48QVS05 "Arrived on site for customer complaint of unit frosting in freezer section, found air leak, gasket not creating a seal. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WP2266901 (gasket-fip)"
Near Buchanan Dam, TX 78609
Lou
Job Details: 07/29/2019
MICROWAVE KITCHENAID KMHC319EBS2 "arrived on site to install previously diagnosed and ordered part. Per technician CL’s diagnosis, I removed and replaced the main control board due to failure and tested. Unit operated as designed. Job completed."
Near New Braunfels, TX 78130
Kevin
Job Details: 07/29/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and inspected dishwasher and found rinse aid dispenser is not working. Replaced dispenser assembly. Dishwasher is now correct no water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/29/2019
WASHER GE GTWN4250D1WS arrived on site for noisy operation during agitation. Tested unit to find that the outer tub is leaking badly into the shaft assembly. Both tub and shaft assembly will need to be replaced.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/29/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site to diagnose dryer building up condensation. Ran unit and verified proper cycle temps. Laundry room is 68 degs and after drying a load, it will build up condensation. AC fan is blowing right on top of dryer also. Informed customer that the dryer can not produce any condensation as long as venting is clear, and per temps, it’s fine. Can turn AC vent off to prevent the air from blowing into laundry room but apart from that, nothing else can be done. Informed customer of regular venting."
Near Austin, TX 78727
Andy
Job Details: 07/29/2019
DRYER WHIRLPOOL WED49STBW1 Arrived on site for dryer not operating. Tested and inspected unit and found unit has failure issues with fuse and cutoff. Unit also has incoming voltage issues. Removed failed parts and replaced with new and instructed customer to have electrician come out for voltage issues. No other repairs are needed at this time.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/29/2019
WASHER LG WM3670HWA "Arrived early to inspect a unit that vibrates badly in spin. Loaded unit with towels and observed wash, drain , and spin cycles. All operations were normal. all water connections were dry."
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/29/2019
MICROWAVE WHIRLPOOL WMH78019HZ1 Arrived on site to repair unit that is giving failure codes to the customer. She believes it was the stuck keypad code. She continually has to unplug the unit and re-plug the unit to be able to use it. Diagnosed unit to have a faulty control board. Replace control board and unit operate properly.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/29/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job for lower rack not able to pull out to load. Found wheels broken will need to replace wheels.; ordrng 4 W10195417 (wheel)s
Near Leander, TX 78641
James
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and tested operation. I found that the ice maker would not cycle in test mode. Installed new ice maker and tested operation. Unit tests good. Job complete
Near Hutto, TX 78634
Steve C.
Job Details: 07/29/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for the unit upper rack not working properly. Found the track on the left side completely broke off. Also found the adjusters on the upper rack is broken. Will need to replace both adjusters and both tracks. If needed will use the dish rack for the next visit. All water connections were dry at the time of service.; 1 W11259785 (track LEFT)
Near Burnet, TX 78611
Lou
Job Details: 07/29/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer noises and temps. Upon further inspection, the customer advised the unit was making a loud noise when drying and it’s getting too hot. I tested temps in the unit on high temp setting and the max temp was 295 degrees. I raised the top panel and removed the front panel and drum and found a round object wedged in between the bearing ring and drum seal and was hitting the gaps in the bearing ring causing the noise. Removed the debris and lint. Also found that the belt is worn and fraying. I removed and replaced the dryer kit consisting of the belt, 2 rollers, and the pulley. i verified ohms to the element, fuse, and cutoffs. Tested the unit and it operated as designed. Cleaned lint from unit, job completed."
Near Austin, TX 78746
Scott
Job Details: 07/29/2019
OVEN JENN-AIR PRG4810NP
Near Austin, TX 78726
James
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KBFS25EWMS10 "Arrived on site and installed new compressor, drier, stub, discharge tube and drain pan. Vacuumed system to clear and test for leaks. Charged system with 5 oZ 134a and tested for proper cooling. Temperatures coming down in freezer and fresh food. Instructed customer that the unit will take 24 hours to reach temperature and up to 48 hours for ice production. Job complete"
Near Georgetown, TX 78626
Joel G.
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site to install parts I previously ordered. Found bin is too small and will not fit properly. Looked up parts on multiple sites and it is the correct part number but bin isnt. Pls see pics for reference to make sure we get correct part. Office to r/s with customer. ; ordrng 1 WPW10558423RESEARCH (ice-contnr)
Near Burnet, TX 78611
Lou
Job Details: 07/29/2019
COOKTOP KITCHENAID KCES956HBL00 "arrived on site to inspect cooktop not working. Upon further inspection, I tested each burner on the cooktop and found that the front left, middle and back right burners did not operate. I removed the glass cooktop and inspected the burners and connections and all looked good. Put the cooktop back on and turned off the unit at the breaker and then back on. Retested the burners and all operated as designed. I advised the customer of my findings and that the control had been reset. Job completed."
Near Austin, TX 78729
Andy
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for refrigerator freezer warming and cooling. Tested and inspected unit and Called techline and spoke with Mike on findings (SR#7725456501) Was instructed that if needed to install data logger on unit to see where to go from there. Upon further inspection found bad controls and bi metal. Removed failed parts and replaced with new. Instructed customer that unit should be working properly. But if issues arrive we will need to install data logger. All operations appear to be normal. No water leaks present at time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 07/29/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for “dented range panel” complaint. Inspected unit and found range panel dented. Removed and replaced range panel. Unit checks good. No leaks detected, at time of service."
Near Buda, TX 78610
Luis
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for no cool in fresh food. Found fresh food evaporator incased in ice. Defrosted evaporator,replaced thermistor,secured thermistor to correct location on flat end of copper suction line using foil tape and a zip. Installed new fan scroll assembly. Added sealer around water lines. Reassembled unit checked air flow good."
Near Austin, TX 78731
Scott
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KUID308ESS1 "Arrived on site for ice machine not making ice . Ran diagnostics and found water valve had failed. Replaced valve . IM tray is filling normally now . Unit was starting to make a sheet of ice . No water leaks detected at time of service . Job complete."
Near Liberty Hill, TX 78642
Lou
Job Details: 07/29/2019
RANGE WHIRLPOOL WFG320M0BB2 "arrived on site to inspect range oven leaking air from door. Upon further inspection, I found that the door was not installed correctly as the right hinge was not seated correctly. I removed the door from the unit then reinstalled it and both hinges were seated correctly and the door closed to make a good seal. Also, I found that the right top corner of the door sticks out further than the left. I found the outer door glass is slightly warped and creates a gap in the top right corner. I made several attempts to correct it, but it would not seal. I am ordering the outer door glass in black, both hinges, insulation and a CNOTE-LSO PER CUSTOMER REQUEST.No gas leaks detected during service.; ordrng 2 W10857234 (hinge-door)s and 1 W11025151 (insulation) and 1 WPW10535776 (glass-door BLACK)"
Near Austin, TX 78731
Scott
Job Details: 07/29/2019
MICROWAVE KITCHENAID KMBP100ESS01 "Arrived on site ,replaced control panel . Tested unit ,heated cup of water up . Job complete ."
Near Round Rock, TX 78665
Joel G.
Job Details: 07/29/2019
RANGE AMANA AGR5330BAS3 "Arrived on site to diagnose stove getting too hot up top by upper cabinet. When oven is in use, it will vent from the top and heat will rise and create warmer temps at the top. I added insulation to door. All of this is completely normal and informed customer. No leaks detected. Customer understands no repairs can be made to correct this issue as this is how it’s designed."
Near Meadowlakes, TX 78654
Cliff
Job Details: 07/29/2019
DRYER MAYTAG MEDC465HW0 Arrived on site to diagnose a dryer that is taking too long to dry. Found clogged external venting causing element to overheat and shut down prematurely. Homeowner will need to have external venting clean to complete repair. There are no mechanical failures with the dryer and no further repairs to be done by appliance express at this time.
Near Austin, TX 78752
Joseph C.
Job Details: 07/29/2019
WASHER WHIRLPOOL MVWB765FW3 "Arrived on site for “drain pump stays on” complaint. Inspected unit, and found finishing nail to lodged in drain pump impeller. Removed nail. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near New Braunfels, TX 78130
Kevin
Job Details: 07/29/2019
DISHWASHER WHIRLPOOL WDF760SADM2 "Arrived on site and inspected dishwasher and found no power showing on display, customer also asked why dishwasher might have a constant sour aroma. Inspected drain hose and found no high drain loop installed or corrected by previous technician visits. After correcting drain hose power has been restored and cycle shows 30 minutes remaining, canceled remaining cycle and replaced control board. Control board and labor is covered under one year of manufacture warranty from a previous replacement in January. Ran a diagnostic cycle and dishwasher completed properly. No water leaks from connections at time of service, job complete."
Near Lorena, TX 76655
Arthur B.
Job Details: 07/29/2019
REFRIGERATOR AMANA ASI2575GRS01 Arrived onsite for customer complaint of SxS refrigerator not cooling. Removed evaporator cover and found evaporator fan motor not running. Found good frost pattern. Removed and replaced evaporator fan motor assembly. Reassembly. Found good air flow coming from evaporator. No other issues found. All water connections were dry at time of service.
Near San Marcos, TX 78666
Leonardo
Job Details: 07/29/2019
MICROWAVE WHIRLPOOL WML55011HB2 Arrived on site to test unit for unit not responding. Test unit and found bad control board. Replaced board test unit and unit test good job complete.
Near New Braunfels, TX 78132
Kevin
Job Details: 07/29/2019
WASHER MAYTAG MVWX655DW0 "Arrived on site and found washplate is no longer attached to gearcase, attempted t remove mounting screw and it is seized. Gearcase has failed and washplate and hub had to be broken to be removed. A new gearcase, hub, washplate, and motor parts will be needed to correct issue. No water leaks detected at time of service. Washplate is already in customer home.; ordrng 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W11035751 (gearcase) and 6 WP8533953 (screw)s and 1 WPW10006384 (drive belt)"
Near Killeen, TX 76542
Al
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00
Near Dripping Springs, TX 78620
Robert
Job Details: 07/29/2019
MICROWAVE WHIRLPOOL KOCE500ESS06
Near Austin, TX 78726
Paul
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRT541SZDZ00 Arrived onsite for the refrigerator to replace previous diagnosed parts. I replaced the door and nameplate. The rest of the hardware was good. I heated the gasket to get it to seal properly and taped the door closed. I explained to the customer to leave the door closed fo 3 hours. Call complete.
Near Austin, TX 78717
Andy
Job Details: 07/29/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven fan speed error code. Tested and inspected unit and found control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Cedar Park, TX 78613
James
Job Details: 07/29/2019
MICROWAVE IKEA IBMS1455DS00 Arrived on site and tested operation. I found start button not working. Inspected button and found clips on outer ring have broken and the circuit board has come off. Installed new outer ring and secured circuit board to ring. Tested operation and found unit working properly. Job complete
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site to replace the icemaker per the error code e5. Replace the icemaker and advise the customer to wait 24 hours. All water connections were dry at the time of service.
Near Belton, TX 76513
Al
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 Arrived to inspect ice maker not working.Confirmed the complaint and tested the unit test 59 and ice maker motor never tired on.Removed and replaced the ice maker.Reassembled and unit now works as designed.Ice box fan was working.All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78705
Wesley
Job Details: 07/29/2019
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and found power to unit but no control function. All else checks good. Ordering control and console to repair. ; ordrng 1 W11331275 (CONTROL) and 1 W11378949 (CONSOLE)
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/29/2019
WASHER LG WM4270HWA Arrived on site to repair unit that does not dispense fabric softener. Check unit and found loose harness that cold water valve. Replaced and tested. All water connections are dry.
Near Austin, TX 78748
Robert
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on job for complaints of noise from icemaker. Found bail arm not secured in place causing noise. Corrected arm placement and test. No leaks detected at time of service.
Near Austin, TX 78750
Andy
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site to install previously diagnosed parts. will need to order needed parts and get authorization for labor. Office to schedule. 2 hour authorization is needed.; ordrng 1 SEENOTE (2 HOUR ) and 1 SEENOTE (AUTH NEEDED FOR PARTS AND 2 HOUR) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 4 W10908166 (LIGHT MOD)s