Arrived on site for dishwasher leaking. I inspected the unit and work area. I found the dishwasher still had all of the interior packaging in It. I unpacked the dishwasher and turned the water on and plugged it in. Inran a diagnostic cycle and found the unit working as designed with now water leaks detected at this time. The unit is working as designed.

Arrived onsite for long dry times. Upon arrival test unit and got heat but no suction from blower. Removed rear panel to access blower. Found blower wheel not connected to motor. Inspected wheel and blower and are both good. Ran unit and observed element cycling correctly. Installed wheel securely to motor and test unit. Unit is operating as designed. Job complete

Arrived onsite to replace failed left front infinity switch. Replaced switch and tested. Unit is now cycling and functioning properly. Job complete

Arrived on site to install a new front panel. I replaced the panel and transferred the model serial Tag to the new panel. I reassembled the unit. It was place the maintenance shop with no water hook up. I could not verify the leak is fixed. Job complete.

"Arrived on site for dishwasher showing an error code. I inspected the unit and work area. I found no codes in diagnostic. I ran a diagnostic cycle and found the unit working as designed. Filling with water, washing, draining and heating. I put the washer into a normal operation and found it coming and working as designed. Job complete"

"Arrived on site to install previously diagnosed and ordered parts. Due to the vent assembly gasket being defective and allowing moisture to escape and flow into the control panel and short the UI, I removed and replaced the vent assembly, gasket and control panel with UI and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."

"Arrived on site to inspect unit for rust. Found outer door was rusting. Replaced outer door panel, unit working as designed. Job complete."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the door hinge springs and link kits and tested. The door continues to open/close as designed. I advised the customer that the door functions are normal. Contacted techline and spoke to Sterling and advised the complaint and repairs made and advised t(e unit is operating as designed. Sterling provided SR#7735701096. No water leaks observed during service, job completed."

"Arrived on site and inspected microwave and found installers did not remove center rack, this is causing sparking on the interior when in use. After removing rack microwave is operating normally, job complete"

Arrived on site to test unit for gas smell checked the whole unit and no detection of gas with bubble solution or the gas sniffer. Job complete

Arrived on site to test unit for no display and buttons not responding. Tried resetting the unit and still no display. Would need new control and console

"KUIX505ESS2 Arrived to inspect no production. I found the incoming water was just a trickle, with or without the filter installed. inlet valve assy and removed and replaced. All functions returned to normal and the water fill level was satisfactory. No leaks observed during service.

"Arrived on site For ice not dispensing, ice production is good and motor is moving properly. found ice buildup under ice bin lifting it up off of shaft coupler. After clearing it, ice dispenser will now work properly.

"Arrived on site for washer, inspected unit and work area. Customers complaint was not spinning out clothes. Diagnosed unit and found drain pump damaged. Replaced pump and tested unit is now operating as designed. There was leaks present from wet clothes on basket. No leaks from unit.

"Arrived on site to install new appliance manager to resolve oven not heating. Prior to installing board I double checked incoming voltages. Found L2 has 15v coming from it, not 120. This is resulting in heating elements not running. Verified this at wall outlet as well. Wires in plug feel loose as well. Advised customer to resolve the missing voltage and replace plug, and unit should work properly. Call complete."

"Arrived on site to diagnose range with orange flames coming off front right burner. Spoke with customer who said all burners are orange now. I inquired about if a humidifier is being used, and one is in use in the house. I tried adjusting the flame and found no change or dirty orifices. Advised customer that humidifier adds moisture to the air, which affects the flame quality. Once humidifier is no longer being used and levels return to normal, unit should be fine. Advised to follow up for a possible regulator repair if issue does not change even after humidifier is shut off for several days. C

Arrived onsite for a stacked washer the will not drain. Upon arrival we found that the unit had a f9e1 code stored we then gained access to and checked the drain pump filter and found that it was clogged I tested the pump with my meter and found that it was testing out of range. We replaced the pump and tested the unit and found the unit operating as designed but the customer will need to clear the stand pipe. Due to water backing up in it due to a clog somewhere down the line. I advised the customer of this and we placed the unit back it place. Job complete M15UWQ1APL1

"DW80M9550UG Arrived to instal previously diagnosed and ordered parts. I removed the failed door gasket and installed the replacement, including the door switch assembly that was included within the kit. I tested the unit and found the drive motor housing for the diverter assembly failed and the source of the leak. The drive motor is NLA per all sources and management will contact the customer for further action. No leaks of the water supply observed during service."

"Arrived onsite for washer that is allowing water to drip into the basket. Upon inspection I found the unit dry not dripping then I tested the water inlet valves and found the operating as designed, but a few drops fell into the basement after the valves shut off I wanted 10-15mins with the customer present and found that unit didnt not continue to drip. I performed a-few more tests and found unit operating as designed. Job complete

"Arrived on site and uninstalled dishwasher and set it to wash on a quick cycle. I observed a dishwasher for 30 minutes and it did not leak anywhere. Sent multiple videos to KB/service management

"Arrived on site. Found large gap at corner of fresh food door gasket,remolded door gasket checked seal good

"Arrived on site. Found unit not defrosting,advanced timer heater not powering on,removed cover found broken neutral wire from heater to harness,repaired broken wire heater powered on. Advised customer to defrost unit 48 hrs due to excessive ice build up.

"Arrived on site to replace previously diagnosed control and door, it does not effect function of the unit, unit is now functioning as designed, job complete"

"Arrived on site for a washing machine that is leaking while in use. Inspected unit and work area. Checked underneath the washer and found no evidence of water leaking from the gearcase or drain pump areas. Found water residue on the back wall of the washer. Can you do access to the control area and found water residue inside the valve housing indicating a bad gasket seal for the valve. I did explain to the customer that the valve would have to be replaced for repair. Replaced the valve and tested the unit. The unit began to work and operate as designed with no leaks present.Call complete."

"Arrived on site for fridge clicking and temps at times will get warmer then normal. Compressor is pulling correct amps . Replaced start relay Unit is starting consistently. No water leaks detected at time of service.

"Arrived on site for pantry UI dead . Dispenser not responding and light in fridge out . Found pantry UI harnes corroded in door . Unplugged ui and light and ice will now dispense , still no water . Valve is working in diagnostics to dispense water . No water leaks detected at Time of site . Job complete"

"Arrived on site to install previous diagnosed parts installed UI and didnt work, installed the control board and all power came back on.. Unit is now operating as designed. No leaks observed during service.

"Arrived on site to inspect microwave noises. Upon further inspection, the customer advised that the unit began to make a loud humming noise so they turned it off and unplugged the unit. Also, the control panel fascia is cracking around the number keys. I researched the control panel and found it. I advised the customer of my findings and also advised that I could repair the issue with the noise as its one of the heating components.

"Arrived onsite for DOOR IS LOCKED SHUT AFTER STORMS CAN'T GET IT OPEN. Arrived onsite with 2nd man. Test unit and drain pump operates continuously. Drain pump is loud . Door remains locked. Need to replace control and pressure switch. Also recommended replacement of drain pump due to being completely clogged with debris and operating loud. Replaced pressure switch, drain pump and control. Test unit and unit is operating as designed. No leaks present at this time. Job complete.

"Arrived on site and inspected refrigerator and found no ice production. Attempted to cycle icemaker and it is just constantly turning never stops and never asked for water. Jumped water valve and it filled icemaker. Recommended replacing icemaker after replacement confirmed correct operation by cycling icemaker and it filled with water, job complete

Arrived onsite for light bulb broken. Upon arrival inspected unit and found screw portion of bulb inside housing. Removed bulb and Inspected housing. Housing is good. Checked voltage at housing from control and is correct. Need to replace bulb. Replaced bulb. Test unit and unit operates as designed. Job complete .

"Arrived onsite for replacement of lid latch. Upon arrival ran diagnostics and got error code F7-E1 basket speed sensor fault. Ran manual test . During test found agitator operates but basket does not during spin test. Test capacitor and is within capacitance. Found that could not turn basket by hand. Gearcase is locked up. Was able to free up gearcase with force turning basket. Test unit and basket now turns but is extremely loud. Need to replace gearcase, wash-plate due to being seized on shaft, cam, and belt due to being worn.

Arrived onsite for washer leaking. Upon arrival inspected unit. Tilted unit and inspected underneath. Did not see any signs of water. Ran auto test and during drain cycle water overflowed from standpipe. External blockage is present.

"Arrived on site for unit flashing 9-1 error code . Found water in tub. Ran diagnostics got long drain error . Drain pump failed and shorted out control . Replaced control , ordering drain pump . Removed water from tub . Left unit unplugged and drain motor unplugged . No water leaks detected at time of service. ; ordrng 1 W11399437 (Drain pump)"

Arrived onsite for repeat defrost issue of frosted evap and cooling issues and verified the heater is operating in forced defrost. But it is not operating long enough or often enough to maintain a defrost on the evap. Ordering controls to repair function. Office to reschedule due to parts availability. ; ordrng 1 W11566894 (Ui)

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was not cooling well. Took temps on FC 02? RC 34?. I inspected freezer for frost and found the evaporator cover full of ice. I tested the defrost in diagnostics and found 120v going to the heater. I then ohm the heater and found it open. Unit will need a new defrost heater with with harness. I advised customer that I need to order parts and there is no eta at this time. Office to order parts and reschedule when parts are available. Advised customer to defrost unit 48 hrs before our arrival. ; ordrng 1 W11650662 (Heater)"

Arrived on site for MW sparking. On inspection found the paint bubbling up next to the turn table. Called WP and they said try the paint on the unit. Ordering paint for the unit.Sr7735683192; ordrng 1 WP261869 (Paint)

Arrived on site for washer not working correctly. Upon arrival confirmed issue and found f7e1 in diagnostics.after further tests I found unit had stable 120 connection and ACU was outputting correct voltage. Found actuator shifting between agitation/spin. Found cap not holding capacitance and not allowing voltage to get to motor properly. complete repairs with new capacitor; ordrng 1 W11158830 (Capacitor)

Arrived on site and found right front burner only has a simmer flame. Found gas line from manifold to orifice holder was twisted until it crimped and broke. Took pictures. A new one will be needed to complete repair.; ordrng 1 W10892422 (Orifice holder)

Arrived on site for a refrigerator that has frosting up in the freezer section. Inspected unit and work area. The customer advised that the freezer had frosted up one time but has since not been an issue. They did advise that they were having issues with the icemaker again not making ice. I ran the unit through diagnostics and found all tests pass except when I came to the ice maker error codes. The icemaker error codes showed an E5 indicating a bad icemaker thermistor. The customer also complained about frost buildup between the ice door and the heater facia. Ordering the ice door and icemaker for repair. The office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11579560 (Icemaker) and 1 W11171728 (Ice door)

Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor not coming on. I found the start device receiving power. I replaced the start device and still found the compressor not getting out of start up. I am. Ordering a sealed system to complete the repair. The office will reschedule when we have an eta on parts.; ordrng 1 W11370574 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11559685 (Drip tray) and 1 W11368877 (Evaporator) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler)

Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor not coming on. I found the start device receiving power. I replaced the start device and still found the compressor not getting out of start up. I am. Ordering a sealed system to complete the repair. The office will reschedule when we have an eta on parts.; ordrng 1 W11370574 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11559685 (Drip tray) and 1 W11368877 (Evaporator) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler)

"Arrived on site for burner not igniting. On inspection found the front right burner would not ignite. Adjusted the burner head, it started to ignite but it took several sparks to ignite. I found the igniter switch spring was not working correctly. Ordering new switch W11344433; ordrng 1 W11344433 (Spark harness)"

"Arrived on site for refrigerator not cooling/leaking. Upon arrival found unit unplugged and at room temp. Plugged unit in and found all fans, and compressor running. Allowed unit to run and found evap coil evenly frosting over evenly. Found no signs of dye in compressor or evap compartments. Found fill tube between liner fill line and ice maker missing causing water to dump into fc and rc. Rescheduled customer to complete repairs with tube WP2174755.; ordrng 1 WP2174755 (Tube)"

"Arrived to inspect cooktop issue. I found a defect within the cooktop surface, requiring replacement. The left rear drawer slide was missing as well. Office to order the parts and contact the customer to arrange return service. Unit is within 30 days of installation and has not been leased yet. ; ordrng 1 W11175876 (Cooktop) and 1 W10807828 (GLIDE-DRWR)"

"Arrived on site to diagnose a dishwasher with a rack not staying in position. Found third level rack stop broken, and it will need to be replaced to complete repairs ordrng 1 W11545307"

"Arrived on sit for dishwasher not completeling the cycle. I inspected the unit and work area i found fault. Codes F4e3 wash motor failure f5e1 door stick open f7e1no heat. I ran a diagnostic cycle. I found the unit filling. The diverted valve moving, but the wash motor not running. I found good voltage to the wash motor. The unit is heating a draining. It needs a new motor assembly. I am ordering the assembly. The office will reschedule.; O-emld tckt"

"Arrived on site for refrigerator not cooling/leaking. Upon arrival found unit unplugged and at room temp. Plugged unit in and found all fans, and compressor running. Allowed unit to run and found evap coil evenly frosting over evenly. Found no signs of dye in compressor or evap compartments. Found fill tube between liner fill line and ice maker missing causing water to dump into fc and rc. ordrng 1 WP2174755 (Tube)"

Arrived onsite for microwave oven combo not powering on. Upon arrival inspected unit. Panel was not responsive. Checked breaker and was not tripped but flipped to power cycle. Upon powering up the unit turned on. Panel powered on and cavity lights turned on. Tried running a test but unit began failing. Panel kept restarting with power indicator. Spoke to JC and checked supply at board. Found missing L2. Was receiving 125 vac. Due to glitching ordering UI and control. Notified customer that the supply must be checked to insure 240 vac is present to the unit. Office to reschedule. Please insure supply voltage is fixed before rescheduling. ; ordrng 1 W11297728 (Console UI)

"Arrived on site to test unit for unit leaking. Test unit and found damaged tub due to rust creating unit leak. Will need new tub, tub covered under warranty will also need to replaced sump and motor.ordrng 1 WPW10681506 (Tub) and 1 2hourjob (2 hour job)"

"Arrived on site to diagnose washer not draining. Examined unit and found some water still remaining. Attempted to drain via cycle and could not get unit to drain. Replaced drain pump since pump was unresponsive and had some rust on it. Retested in diagnostics and spin cycle, and unit still would not drain indicating a failure in the control as well. Unit needs new control, and drain pump already replaced. Ordering control and replacement drain pump to retest. ordrng 1 EBR76262102 (Control) and 1 5859ea1004f (Drain Pump)"

Arrived on site to test unit for F47. Test unit and found bad module. Part might be covered under warranty fir 5 years ; ordrng 1 W10857232 (Module) and 1 Checkifpartiscovered (Check if part is covered)

"Arrived on site for washer, inspected unit and work area. Customer complaint was washer stop working when power outage arrived. Unit was full of water, I gained access to the control and tested voltage to ui and nothing, found bad control board. Im ordering control and returning with UI. Used harness to connect directly to drain pump and empty the water in tub. No leaks where observed during service. ordrng 1 W11419171 (Control) and 1 W11478526 (Panel UI)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=26 degrees and RC=45 degrees. I removed the FC evap cover and found no frost pattern on the evaporator and it was wet. I tested amp draw to the compressor and found it at .51amps. I placed my gauges in the drier and compressor and found the compressor side in a deep vacuum and the drier side showing just above 50psi. I checked for leaks and found none. I advised my customer of my findings and advised the unit would need a sealed system repair. I am ordering the compressor kit, UV dye drier, access valve, NITROGEN, evaporator, CNOTE-2 HOUR SERVICE, and office to schedule return service. Unit left unplugged for safety and no water connections to the unit. ; ordrng 1 W10507884 (Compressor kit) and 1 WP2188823 (Evaporator) and 1 WPW10143759 (UV dye drier) and 1 W11644054 (Precooler) and 1 W11506635 (Access valve) and 1 NITROGEN (NITROGEN) and 1 CNOTE (2 HOUR JOB)"

Arrived on site for Ge cooktop not turning back on after the power outages. I inspected the unit and work area. I gained access to the main control. I visually inspected the control and found it shorted. I spoke to the customer about the control and that it is on back order.. They are aware of the potential long wait time for the control. The office will reschedule when we have eta on the part.; ordrng 1 WB23T10024 (Main control)

"Arrived on site to diagnose oven with no power to panel. Customer had cooked some potatoes and door was open a bit, console blinked out shortly after. Checked thermal fuse and found fuse open, likely failed due to heat / steam from the potatoes.

"Arrived on site for refrigerator, inspected unit and work area. Customer complaint was stoped cooling and stoped making ice. I ran unit in diagnostics on step 4 and passed I inspected for any frost build up and noting. I inspected the deli harness and found it broken, also inspected the deli ui and it was still operating properly. Im ordering a sealed system repair. . Sealed system is under warranty. C-NOTE Office to schedule call for a sealed system repair and deli harness repair for 3hrs. no leaks observed during service. ordrng 1 W11170612 (Harness) and 1 WPW10608485 (FC EVAPORATOR) and 1 W10832994 (Compressor) and 1 W10630535 (RC Evaporator) and 1 WPW10143759 (UV Dryer) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 Sealedsystemrepair (Sealed system repair C-NOTE)"

"Arrived on site to test unit for excessive noise, tested unit found vibration coming for evaporator motor, replaced motor and applied sound pads around mounting to dampen sound part number w11113654, stated to customer the some sound is normal and at times it can sound louder then usual at this time unit is running as designed, job complete"

"Arrived on site to test unit for damage, tested unit found left side of front panel dented, replaced panel,job complete"

"Arrived on site to test unit for noise, customer stated that the noise happened a few times like it was ceasing, tested unit found slider not disengaging properly, removed rotor and found it cracked on stem causing it to cease, also customer had drain hose pushed in the sewer causing water to Siphon, replaced slider, clutch and rotor, secured drain hose properly, tested unit unit is running as designed, no leaks detected job complete"

"Arrived on site to replace previously diagnosed evaporator motor, replaced part, tested unit unit now running as designed, job complete"

"Arrived on site to replace previously diagnosed led module, replaced part tested unit unit now running as designed, job complete"

"Arrived on site to test unit for not filling enough water, customer stated that it does not put enough water in unit , tested unit found unit filling as designed, explained to customer on functionality of the unit and to read through owners manual, unit is running as designed, no leaks detected job complete"

Arrived on site to test unit for OL error. Found no stored error codes. Found control not recognizing water levels and not measure load sizes properly. Replaced control and completed diagnostics with no issues. Advised to download Maytag app and connect unit to WiFi. No leaks detected. Job complete.

Arrived on site for dryer making a scraping noise . Found pieces of cardboard had fallen down lint trap to blower wheel. Removed debris for housing . Unit is performing normally . Job complete

Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete.

Arrived on site to replace console. Replaced console test unit and unit ray good job complete.

Arrived onsite to install previously ordered parts. Replaced main control . Test unit by washing a load of laundry on a normal cycle. Unit is operating as designed. No leaks present at this time. Job complete

Arrived onsite for squeaking. Upon arrival test unit and found squeaking coming from support wheels and belt idler. Need to repair with kit. Replaced kit and test unit. Unit operates as designed. Job complete

Arrived onsite for vent hood making noise. Upon arrival inspected unit. Found debris caught in fan blades making noise. Removed debris. Tested and found that unit is not installed properly causing the upper panel to bow inwards and rub against the fan assembly. Customer will contact builder to adjust. Showed customer that when panel is in correct position the unit operates correctly. Customer understood and will call builder. Job complete

Arrived onsite for washer latch locked. Upon arrival inspected unit. Found latch non responsive. Power to latch was good. Replaced latch. Tested unit and unit is functioning properly. Job complete.

Arrived onsite for dishwasher not completing cycle. Upon arrival inspected unit. Ran diagnostics and found stored error code for wash motor not running. Ran unit and confirmed motor failure. Replaced motor. Tested unit and unit is functioning properly. Job complete

Arrived onsite and found unit operating with with no simmer function due to valves not being tuned to conversion from natural gas. Tuned the valves. Unit is now operating as designed. All checks good. Advised customer on repair.

Arrived on site to replace previously ordered parts for oven. Replaced sensor and found all is functioning properly at this time.

Arrived on site for previously diagnosed parts. Installed the service pointer w11092686 and the evap fan. Informed customer to let the refrigerator cool down before putting anything into the unit. No water leaks detected during service.

Arrived onsite for a refrigerator with a door not closing correctly. I found the spring in the RC center door mullion defective. I replaced the mullion and the doors work as designed. Call complete.

Arrived on site to diagnose dishwasher leaking water when in use the last couple cycles. Ran unit and found no evidence of leak from under unit. Level on unit looks good as well. Could see thick hard water deposits and possible leak spots on the door gasket on the left side. Replaced door gasket. Customer will run a couple cycles and follow up if leak persists. Call complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Went to remove the blower wheel and found that the blower wheel was completely stripped and seized onto the motor. Had to chisel out the blower wheel and replaced both motor and blower wheel. Checked all rollers and idler pulley. Found all to be functioning and working as designed. Reassemble the unit and tested the unit on a time dry cycle. The unit begin to work and operate as designed. Call complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the leveling feet and tested the unit. The unit begin to work and operate as designed with no abnormal sounds present. Call complete.

Arrived on site. Power cycled unit ran diagnostics all test passed ran external drain pump multiple times water filled drain pump and drained correctly multiple times.

"Arrived on site for not dispensing water. Diagnosed a frozen water tank,removed evaporator cover added sealer to gaps between fan scroll and air tower defrosted water tank and fill tube,ran diagnostics icemaker passed harvest and passed fill,tested water dispenser unit now working as designed. ; used 1 212643 (Sealer) from stock"

Arrived on site. Found excessive damage to unit uploaded pictures called tech support sent pictures to tech support per tech support customer to contact Jenn air customer relations @ 800-jennair and give file #File # 7735684847

Arrived onsite for unit having stopped and entered an emergency drain. Found a sudsing leak that caused the overfill switch to trip and command an emergency drain. Tested. Unit is now operating as designed without leaking. All checks good.

"Arrived on site and found saved Error codes F3E3, F0E4 again. Replace valve assembly and found cold water side on original is partially clogged. This may have been what is causing error code. Ran a diagnostic cycle after replacement and they completed properly, job complete"

"Arrived on site and found washer was making noise during cycle and then not running properly at all. Replaced actuator, belt, capacitor, and cam kit, and washer will now complete a diagnostic cycle. If issue continues will need agitator, motor, and gearcase.job complete"

"Arrived on site for dishwasher making a grinding noise. I inspected the unit and work area. I ran a diagnostic cycle, I found no fault codes. I found the water filing, the wash motor coming on and the drain pump working as designed. I could not recreate the noise. I gained access to the drain pump housing and found no debris or anything stuck in the drain pump. I found the drain chopper intact. I ran the unit several times and could not get the unit to produce an unusual noise. The unit is working as designed job complete."

"Arrived on site for washer, inspected unit and work area. Customer complaint was unit not working. Tested unit in diagnostics and found no stored error codes. Ran unit in diagnostics and found it working properly. Unit is operating as designed and no leaks where observed during service. Job completed."

"Arrived on site for dryer, inspected unit and work area. On my last visit I think the connector came lose from sensor. Unit is now operating as designed. Job completed."

"Arrived on site to inspect washer dispensing a lot of detergent and spinning out the water from the clothing. Upon further inspection, the customer advised that they have a water softener system and theyre using a detergent provided by the manufacturer. I removed the top panel and placed the unit in diagnostics and manually tested the dispenser and pump. I removed the dispenser drawer in order to monitor the detergent flow from the pump and found it operating as designed. I contacted techline and and spoke to Adrian and advised of the complaint and my findings. I questioned if the detergent dose could be calibrated as I could not find it in the owners manual and Adrian walked me through the steps of calibrating it by pressing Temp and Soil together and waiting for the numbers to appear. Once the numbers appeared, I calibrated the unit to 6 and tested. Unit is operating as designed and pumping a minimal amount of detergent now. Adrian provided SR#7735686445. I demonstrated to the customer on how to calibrate and recommended they leave it on 6 due to the water softener system. No water leaks observed during service, job completed."

Arrived on site to install previously diagnosed part. Inspected unit at work area. Replaced the motor and tested the unit. The unit began to heat and tumble and operate as designed. Call complete.

Arrived on site to test unit for filling with water and not advancing through cycles. Found error f8e1(no/long full). Found valves opening and closing as designed. Found water level switch in control not recognizing water levels. Replaced control and completed diagnostics with no issues after calibration was done. No leaks detected. Job complete.

Arrived on site to test unit for not starting. Found start button not responding. Verified connections were secure and receiving proper voltage. Replaced console under APEX 1yr warranty. Unit now working as designed. No leaks detected. Job complete.

Arrived on site to test unit for excessive shaking. Found no stored error codes. Customer provided photo of washer pulled out about 18 from wall after completed cycle. Replaced suspension and control. Unit completed diagnostics with no issues. No leaks detected. Job complete.

Arrived onsite to replace a dishwasher heater for Special Project S17304. I replaced the heater and tested the unit. All is working as designed and there were no water leaks present at the time of service. Call complete.

Arrived onsite for a dishwasher that is still leaking out of the front on the right side. I found the toe kick sound barrier insulation completely soaked with water. I tested the unit and found no leaks in the service cycle. The customer was using Cascade pods with Dawn. I loaded the dispenser with a pod and ran a cycle. About 10 minutes after the dispenser opened the unit started leaking water and suds from the front of the unit. I found the tub full of suds allowing water to run over the tub seal. The customer grandson took a photo of the suds to show Ms Baker. I talked with Ms Baker on the phone and explained what was causing the leak and advised trying a different pod or changing to liquid detergent. There were no other water leaks present at the time of service. Call complete.

"Arrived on site for a defective compressor,replaced defective compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"

"Arrived on site to test unit for not draining, test unit found drain pump humming but not eliminating water, replaced pump, tested unit through diagnostics,all components activating drain pump is draining, no leaks detected job complete"

"Arrived on site to install agitator, installed agitator, tested unit, unit running as designed job complete"

"Arrived on site to test unit for squeaking noise, tested unit found blower fan is stripped on the motor shaft, replaced blower and motor, tested unit, unit is now running as designed, rumblings and squeaking noise is now gone, job complete"

"Arrived on site to test unit for loud noise when dispensing water, tested unit found water pressure at 75psi compared to 50psi on previous visit, installed pressure regulator and tested, unit is dispensing water properly, noise is now gone fill pitcher with water noise is not returning, customer happy with results job complete"