Near Manor, TX 78653
Joseph C.
Job Details: 06/27/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “sump filling with water” complaint. Inspected unit and found drain line without pronounced drain loop. Inserted more pronounced loop. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78681
Paul
Job Details: 06/27/2019
WASHER MAYTAG MHW3505FW1 Arrived onsite for the washer with a control board issue. I found the control panel not responding with 5VDC to it. The control panel will need to be replaced. I replaced the control panel and tested the unit in diagnostics. The unit had a stored F6E3 error because the control panel had failed. I ran the auto diagnostics cycle. The unit completed the cycle and is working as designed. Call complete.
Near Austin, TX 78737
Luis
Job Details: 06/27/2019
REFRIGERATOR MAYTAG MFC2062FEZ02 "Arrived on site for freezing in fresh food. Found damper control making loud noise,found air leaking around damper when damper control is closed. Installed new damper control,added sealer around damper housing. Powered unit on tested damper control good,had damper closed checked for air around housing no air unit working as designed. ; used 1 212643 (SEALER) from stock"
Near Austin, TX 78735
Robert
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on job for complaints of no ice found icemaker stopped in mid harvest. Replaced icemaker and test new ice maker also stopped in mid cycle. Check power supply to icemaker 0v. Ordered Control and switches ; ordrng 1 W10870822 (cntrl-elec) and 1 WPW10235503 (cntrl-elec)
Near Leander, TX 78641
James
Job Details: 06/27/2019
DISHWASHER JENN-AIR JDTSS246GP0 Arrived on site and inspected unit for burning. I found a soap pod had fallen onto the heater and burned due to water being turned off to unit. Cleaned up residue from pod and leveled unit and turned water on. Tested operation and found unit working properly. Recommended customer to switch to a liquid soap. Job complete
Near Lakeway, TX 78734
Andy
Job Details: 06/27/2019
DISHWASHER JENN-AIR JDTSS243GX0 Arrived on site for dishwasher making loud noise. Tested and inspected unit and found bent hinges. Made minor adjustments and tested unit. All operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78681
Paul
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for the refrigerator with the RC not cold enough. The customer also stated the unit was not making ice and the freezer was not as cold as it should be either. I found the FC at 22 degrees and the RC at 53 degrees. I explained to the customer this was the reason for no ice. I found the RC evaporator covered in frost and ice build up. I checked the version on the main control in service step 128 and found 8.0.0. I found the left hand RC door closure defective causing the door to gap and the old version evaporator cover on the RC evaporator. The unit will need to be defrosted, the drain line checked and cleared if needed, the evaporator cover replaced, and the door closure replaced
Near Austin, TX 78749
Ron
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived onsite for icemaker not making ice, observed some ice in the bin. Performed diagnostics cycled icemaker observed some bind in motor as it was turning, water valve worked correctly. installed replacement ice, tested good"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/27/2019
OVEN WHIRLPOOL WFE540H0ES1 "Arrived on site and found terminal block has failed, after replacing oven is now operating properly. Job complete"
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/27/2019
DISHWASHER WHIRLPOOL WDF330PAHB1
Near Austin, TX 78731
Tyler B.
Job Details: 06/27/2019
RANGE JENN-AIR JGRP436WP02 "Arrived onsite for unit not making touch or timer tones, replaced control screen and tested good.no gas leaks on site"
Near Leander, TX 78641
Lou
Job Details: 06/27/2019
WASHER LG WT5170HV "arrived on site to inspect washer shaking. Upon further inspection, customer advised that the unit was washing on the delicate cycle and when it began to spin, it was spinning so fast that it’ll would hit the side of the unit. Customer advised that the load wasn’t very big. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I tilted the unit back and checked underneath and everything looks normal/new. I ran the unit through diagnostics one more time and same results. I tested the unit on a rinse/spin mode and the unit operated as designed. I checked the suspension rods and all for were good. Unit is balanced and level as well. I contacted LG Techline and spoke to Alex. I advised Alex of my findings listed above and Alex advised that the unit will begin to vibrate at 700 RPM’s and once it gets to 1100 RPM’s, it will smoothen out. He advised that clothes can sometimes get clumped up causing the unit to be
Near Austin, TX 78744
Ron
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite to install previously ordered parts, installed the replacement door lock and cap. Washer Filled washed ,drained, and spun with no problem, tested good no leaks."
Near Dripping Springs, TX 78620
Robert
Job Details: 06/27/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on job for complaints of error codes F9E0. Confirmed code in diagnostics. Reset and ran test on heating.
Near Horseshoe Bay, TX 78657
Jonathan
Job Details: 06/27/2019
ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for ice machine not producing ice and making humming noise. Performed diagnostics mode and found no water getting through inlet valve. Tested voltage at valve and found within range. Pulled unit out and inspected water. Tested water coming out of valve. Found faulty valve. Removed water valve and installed new. Tested operation and found clogged filter. All else tested good, no water leaks present.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/27/2019
WASHER WHIRLPOOL MVWB850YG1 Arrived on site for unit that is giving the unbalanced failure during operation. Found that the code is being thrown for two reasons. The bearings and seals have failed in the tub which is cracked and is leaking. And the rotor is cracked and wobbling. Unit will need new outer tub and rotor to make unit operational
Near Austin, TX 78704
Wesley
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and installed auger motor. Unit is now operating as designed. All checks good. No balance. Advised customer on repair.
Near Austin, TX 78736
Brandon
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of frost inside of freezer section, found air leak caused by loose freezer door hinge, after adjusting and tightening door hinge, unit tested good."
Near Lampasas, TX 76550
Arthur B.
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite for customer complaint of top mount refrigerator RC door opens when FC door is closed. Found RC gasket not seating good. Used heatgun to form gasket. Door now stays closed. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Lou
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator temps/no ice production. Tested temps in the FC=25 degrees & RC=43 degrees. Removed the freezer drawers and found ice/frost built up on the Evap cover and evaporator. The majority of the buildup was under the fan and around the bimetal. I removed and replaced the Evap fan motor & harness and tested the unit and the evaporator began to frost as designed. Due to the Fc door gasket being compressed more at the bottom right corner, I adjusted the right bracket to correct the compression. Adjusted the defrost timer in diagnostics. No water leaks observed during service, job completed."
Near Austin, TX 78735
Luis
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for cooling issue. Found unit not defrosting,checked thermistor,thermistor ohmed good. Replaced main control and ui control,secured thermistor with foil tape. Found compressor making odd noise,removed compressor,installed a new compressor. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Austin, TX 78735
Luis
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for cooling issue. Found freezer evaporator not running. Removed cover found harness making weak connection and not fully inserted into liner harness. Installed harness correctly to liner harness fan powered on.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/27/2019
REFRIGERATOR GE ZISB480RJ Arrived on job to replace solenoid for dispenser door. Customer is also having temperature issues and found the evaporator frosted.
Near Buda, TX 78610
Brandon
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for customer complaint of unit not washing, found water was turned off at house valves, I turned on water, unit tested good"
Near Lakeway, TX 78734
Andy
Job Details: 06/27/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site to install previously diagnosed parts. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78759
Wesley
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and installed unit nameplate and shims. All checks good. Unit is now level.
Near Georgetown, TX 78628
Joel G.
Job Details: 06/27/2019
REFRIGERATOR JENN-AIR JS42PPDBDA Arrived on site to diagnose heavy frost in frz and ff side not cooling properly. Previous companies had replaced gasket and evap fan motor thinking air leak. I found air damper frozen and not allowing proper air flow to ff side. Defrosted damper ran diags and found all components working as intended. Informed customer to give unit at least 48 hours for fridge to get down to set temps. Don’t see parts needing replaced at this time but informed customer This is where we need to start. Customer to monitor unit. Found no leaks at time of svc call.
Near Round Rock, TX 78665
Joel G.
Job Details: 06/27/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site to diagnose washer not starting a r pressing start. Ran diags and found locked rotor error code. Tried running a spin cycle and didn’t start a spin, exited diags , reentered diags, ran spin and worked fine. Stator and rotor need replaced. Drain is secure. Verified no water leaks at time of svc call.; ordrng 1 W11134159 (gearcase) and 1 W11195971 (stator) and 1 W11260238 (rotor)"
Near Austin, TX 78753
Tyler B.
Job Details: 06/27/2019
OVEN WHIRLPOOL WOD93EC0AS03 "arrived on site for unit with poor heating. Ran diagnostics and sensors checked good, ran auto tested and passed, ran bake test on upper and lower, found low heat due to drip cloths on hidden bake elements, removed and tested good Return customer.
Near San Marcos, TX 78666
Kevin
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and inspected refrigerator and found interior lights are off and door open indicator is showing on user interface. Refrigerator is cooling properly. Customer has found that moving around left pantry drawer bin causes interior lights to come on briefly. Removed bin and found pantry drawer Harness is damaged. Harness has been pinched by rail movement and is causing a short.No water leaks from connections at time of service collected diagnostic fee.; ordrng 1 W11170612 (PANTRY DOOR HARNESS)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/27/2019
WASHER WHIRLPOOL WFW9150WW00 Arrived on site for unit giving long fill error code. Tested unit to find that the unit is overfilling on some cycles but not others. Unit will need a new control board.
Near Austin, TX 78746
Tyler B.
Job Details: 06/27/2019
DISHWASHER KITCHENAID KDTM354DSS "Arrived onsite for unit not Turing on, found power at board but none sending out, replaced control and tested, also found touch panel not responsive. Replaced panel. And tested good with no leaks on site Control and panel covered under k-aid 5yr.
Near Austin, TX 78749
Luis
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for freezing in fresh food. Removed diffuser found diffuser door not sealing correctly allowing air to enter when diffuser door is closed,diagnosed faulty diffuser. Installed new diffuser assembly,powered unit on tested diffuser unit working as designed."
Near Blanco, TX 78606
Robert
Job Details: 06/27/2019
OVEN JENN-AIR JDRP536WP03 Arrived on job for complaints of error code. Confirmed code and found the display corrupted. Replaced display per TEC sheet. After replacement test operation.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/27/2019
REFRIGERATOR AMANA ASI2575GRB01 Arrived on site for the unit door handle came off. Found the door handle was placed on top of the unit. Reattach the door handle and the door handle is secured. Unit working properly and all water connections were dry at the time of service.
Near Austin, TX 78727
Tyler B.
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for refrigerator freezing foods, found diffuser stuck open, replaced and tested good, no leaks on site"
Near New Braunfels, TX 78132
Kevin
Job Details: 06/27/2019
DISHWASHER JENN-AIR JDB9000CWP3 "Arrived on site and found customer is experiencing leaking during cycle, replaced upper rails, customer will monitor dishwasher for correct operation. No water leaks detected at time of service, job complete"
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/27/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for the unit is not filling up with water properly. Tested the unit in diagnostics and received error code F8e3. Replaced the pressure switch and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/27/2019
WASHER MAYTAG MVWB835DW1 "Arrived on site and found Console is unresponsive, washer will enter diagnostic cycle, found error code F6E2 for communication failure between UI and control.No water leaks from connections at time of service."
Near Bertram, TX 78605
Jonathan
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator, water developing in bottom of RC. Inspected RC evaporator and found normal frost pattern. Tested evaporator drain and found working properly. Removed top and found moisture buildup at water line going to dispenser (to door hinge). Called tech support and spoke with Ed (SR# 7725206996). He stated to inspect line for cracks if none found add permit gum around line. Inspected line and tested for leaks none found. Added permit gum to line. Tested all other operations. All tested good, no water leaks present."
Near Austin, TX 78759
Wesley
Job Details: 06/27/2019
RANGE GE JK5500SF5SS Arrived onnsite and found sensor out of range in lower oven allowing excessive heat in lower oven. Replaced sensor and reset control. All checks good during test. Unit is now operating as designed.
Near Round Rock, TX 78681
Joel G.
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to diagnose fridge having condensation on items in ff side. Temp is at 37 degs, set at 36 degs which is perfect. Informed customer that since there is humidity in the air, once a door is opened and it touches items, condensation will build up. This is completely normal with refrigerators. All is fine. Verified no water leaks at time of svc call."
Near Austin, TX 78724
Joseph C.
Job Details: 06/27/2019
OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site for “not heating in oven” complaint. Inspected unit and found rear lower frame to bent and pulled from burner bar. Removed internal components and bent frame back acceptable tolerances and reinstalled all internal components. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78757
Wesley
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and found unit symptom of paddle sticking. Ordering paddle parts to repair. ; ordrng 1 W11087492 (switch) and 1 W11109510 (pad)
Near Liberty Hill, TX 78642
Lou
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the FC=0 degrees, RC=31 degrees. Customer advised that the light in the FC section won’t come on and sometimes the ice cream will be soft and then it gets hard again. Also, they’ve had food freeze in the RC section. I tested the damper and the motor was loud. When I removed the damper cover, I found it open when it was supposed to be closed. Due to the intermittent temps in the FC section, I removed and replaced the main control and the damper. Programmed the control ad tested and the unit is operating as designed. No water leaks observed during service, job completed. I leveled the unit as well."
Near Austin, TX 78728
Tyler B.
Job Details: 06/27/2019
WASHER AMANA NTW4516FW1 "Arrived onsite for unit not draining, removed pump and found sock stuck. Removed and tested good, no leaks on site
Near , TX 78747
Ron
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived onsite found agitator loose and bolt backed out. Installed washplate and agitator. Instructed customer washing bulky items and towels separately. Washer tested good. I also recommend using deep water wash for towels or heavier items / loads instead of auto sensing
Near Round Rock, TX 78665
Joel G.
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Arrived on site to diagnose fridge making loud noise and not dispensing water fast enough. Found ice maker faulty and ice bin and motor very loud when turning. Customer needs water filter replaced but also found valve and filter head faulty.Verified no water leaks detected.; ordrng 1 W11043013AUTHO (valve) and 1 W11185686AUTHO (ice-contnr) and 1 W11346622AUTHO (FILTER HEAD ASSY) and 1 WPW10300024AUTHO (icemaker) and 1 WPW10317991AUTHO (motor)
Near Austin, TX 78717
Andy
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and found unit still over filling. Ordering pressure hose and will return shut off water valves at wall at customer requested. No water leaks present at time of service.; ordrng 1 W10846364 (HOSE)
Near Meadowlakes, TX 78654
Jonathan
Job Details: 06/27/2019
DISHWASHER WHIRLPOOL WDT790SLYM3 "Arrived on site for dishwasher not draining. Inspected unit and sump. Found food buildup on filter and screen. Tested drain cycle and found drain pump getting voltage. Inspected drain at garbage disposal. Removed drain line to run snake through. Found knock out punch still in garbage disposal. Removed punch and cleared drain line. Performed diagnostics mode, error code 6-4 float switch fault. Monitored test cycle and found unit operating correctly. Shown customer how to remove filter to clean. Spoke with customer on user care guide and recommend to run cleaning cycle once a month according to user care guide."
Near Austin, TX 78754
Joseph C.
Job Details: 06/27/2019
MICROWAVE AMANA AMV2307PFS0 "Arrived on site for “burning smell/no heat” complaint. Inspected unit and found mold/mildew in cabinet and on power cord. Screws had rust on them and backsplash wrapper top had layer of moisture on them. This is indicative of water infiltration of duct venting. Found capacitor, diode and magnetron to be faulty and replaced them. Made customer aware of need to address moisture issue. This is the model home. Unit is performing as designed."
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site for frosting in freezer compartment. The top right corner of the freezer gasket is not sealing properly and will need to be replaced as this is causing the frosting in the freezer compartment. The customer also informed me that the icemaker quit working. The icemaker compartment was 26° due to the fact that the icebox fan motor was not operating. The icemaker also had an E5 failure code. Will order the icebox fan motor, Icemaker, and control board to resolve the no ice situation. All water connections are currently dry.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11294907 (ICEMAKER) and 1 WPW10675033 (cntrl-elec)"
Near Manor, TX 78653
Joseph C.
Job Details: 06/27/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for “moisture buildup in dryer” complaint. Inspected unit and performed dryer vent test with test kit. Unit has blockage in home venting. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/27/2019
OVEN GE JK3500DF3BB Arrived on site to test unit with defective lower oven door latch. Found that the lower oven door latch was stuck in the latched position but with the door open. Unit will need a new latch for the lower oven. This will be a two-man job that will take about 90 minutes.
Near Round Rock, TX 78681
Paul
Job Details: 06/27/2019
DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived onsite for the dishwasher with dispenser not opening and rinse aid spilling out on the floor. I found the dispenser solenoid had gotten hot and the top of the dispenser housing over the coil broke causing rinse aid to leak out of the arm. I replaced the dispenser and tested the unit. I found the dispenser solenoid energized and soon as the unit started filling and energized the entire time at the beginning of the cycle meaning the control triac has failed. The control also needs to be replaced. ; ordrng 1 W10595569 (CNTRL-ELEC)
Near Hutto, TX 78634
Joel G.
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to diagnose washer making noise. Found washer making a scraping noise but nothing was scraping. Ran motor separately and it was ok basket out and ran again and still made noise with motor hooked to transmission. Replaced transmission, actuator and cam and verified operation. Informed customer of normal sounds washer makes. Recalibrated unit and verified no water leaks at time of svc call. Drain is secure.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRF736SDAW11 Arrived onsite for customer of ice container not releasing and plastic found. Removed ice from container and found ice container had a hole causing container to get stuck. Removed and replaced ice container. Tested dispenser. All work as intended. No other issues found. All water connections were dry at time of service.
Near Temple, TX 76504
Al
Job Details: 06/27/2019
WASHER MAYTAG MVWB835DW4 Arrived to inspect unit leaving stains on comforter.
Near Austin, TX 78726
James
Job Details: 06/27/2019
FREEZER KITCHENAID KSSC48FMS02 "Arrived on site and inspected unit for sealed system leaks. I found the compressor very hot and pan heater connections have due leaking from them. Unit needed new compressor, dryer process stub and repair to heater connections. Installed new and removed factory crimp connections from heater and soldered the joints together. Pulled vacuumed to clear the system and tests for leaks. Unit held vacuum and charged with 7.75oz 134a. Unit cooling properly and all functions test good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/27/2019
REFRIGERATOR LG LSXS26366D/02 Arrived on site for no ice production. Tested customer settings to find them at zero and 37. Found that the freezer was it 2°. Use test switch to cycle icemaker and it did cycle and filled properly. However the unit is only making approximately 20 cubes in a 24 hour Time frame. Replace icemaker as it is not recognizing temperatures properly thus improper cycling. All water connections are dry.
Near Georgetown, TX 78633
Lou
Job Details: 06/27/2019
OVEN JENN-AIR JJW8330DDW "arrived on site to install previously diagnosed and ordered part. Due to the fan not turning off, previous tech ordered the main control. I removed and replaced the main control and tested. After turning the power on at the breaker, the fan came on and would not turn off. I tested voltage at the control to the TOD and got 1V. I tested ohms to the TOD and found it open. Also tested the sensor and it tested good. I advised the customer of my findings The unit was left turned off at the breaker. I will return with the main control & sensor.; ordrng 1 74008265 (thermostat)"
Near Killeen, TX 76549
Arthur B.
Job Details: 06/27/2019
REFRIGERATOR LG LFX25991ST/02 Arrived onsite for customer complaint of french door refrigerator not cooling either sections. Removed unit cover and attempted to jump compressor. Found compressor is locked up. Unit will need new compressor. Compressor is covered under 10 year warranty. Unit unplugged at this time.; ordrng 1 TCA35271204 (COMPRESSOR)
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/27/2019
WASHER GE GFWS2600F0WW Removed and replaced control board that was in operable. Operation is now normal and water connections are dry.
Near Austin, TX 78736
Leonardo
Job Details: 06/27/2019
MICROWAVE KITCHENAID KEMC308KSS0 Arrived on site to find screws were too big. Parts dept will research.;
Near Lakeway, TX 78734
Andy
Job Details: 06/27/2019
DRYER MAYTAG MEDB765FW0 Arrived on site for dryer door making noise. Tested and inspected unit and found left hand hinge rubbing creating noise. Made adjustments to door hinge and tested unit. All operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78681
Paul
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived onsite for the refrigerator with a no ice condition. I found the ice bin completely full when I arrived. Mr stated the problem is erratic and one time it’s full and the next time he goes to get ice there’s only a few cubes in the bin. I found the freezer temp at -1 degrees when set at 0 degrees. I ran service test 37 and found the icebox thermistor good. I ran service test 36 and found the icebox fan not running properly and not getting up to speed with voltage to it. I tried it multiple times and the fan motor was erratic, working one time and the next time not getting to proper speed. The fan needs to be replaced. Ordering WPW10308033 MOTOR-EVAP.; ordrng 1 WPW10308033 (MOTOR-EVAP)"
Near Austin, TX 78744
Ron
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "arrived on site for refrigerator not cooling. Performed diagnostics refrigerator/freezer was not cooling. Pulled refrigerator out determined the compressor was not running, could hear start device clicking. Installed replacement start device refrigerator is now cooling. I advised customer to give refrigerator 24 hrs to reach temps"
Near Belton, TX 76513
Arthur B.
Job Details: 06/27/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived onsite for customer complaint of dishwasher upper rack falling off. Found track broke. Removed and replaced both LH and RH upper rack tracks. Reassembled. Rack now works as intended. No other issues found. All water connections were dry at time of service.
Near Temple, TX 76504
Al
Job Details: 06/27/2019
DRYER WHIRLPOOL WED4815EW1 Arrived to inspect dryer making thumping noises.Confirmed the complaint and disassembled the unit and checked the drum.Noticed the drum is extremely warped.Also removed and replaced the normal repair kit.Ordering the drum to complete the repair.; ordrng 1 W10899578 (DRUM COMPLETE )
Near Leander, TX 78641
James
Job Details: 06/27/2019
DISHWASHER WHIRLPOOL KDTM704ESS1 Arrived on site and installed new ui and control. Tested operation and found unit working properly and all functions test good. Job complete
Near Killeen, TX 76542
Arthur B.
Job Details: 06/27/2019
WASHER MAYTAG MVWC565FW1 Arrived onsite for customer complaint of top load washer not spinning clothes out properly and leaking water on floor. Ran diagnostics and found no error codes. Filled unit. Did find drain hose has pin hole leak causing water to leak on floor. Advised customer of findings. . All water connections were dry at time of service.
Near Austin, TX 78717
Andy
Job Details: 06/27/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for microwave not operating. Tested and inspected unit and found blown fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78736
Luis
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no ice. Removed icemaker found broken wires to heater fill tube,diagnosed frozen fill tube will need to order new fill tube assembly; ordrng 1 W11366500 (FILL TUBE)"
Near Austin, TX 78727
Tyler B.
Job Details: 06/27/2019
WASHER WHIRLPOOL WFW92HEFW0 "Arrived onsite for unit door locked, found drain pump clogged . Cleared and tested good, no leaks on site"
Near Austin, TX 78744
Luis
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL ER8YHMXSL00 Arrived on site for cooling issue. Removed evaporator cover found no ice ball on evaporator frost pattern on evaporator. Removed compressor cover found compressor compartment extremely hot and condenser fan not running. Diagnosed unit will need condenser fan motor. Will bring sealed system parts also Incase needed. Need AUTHO for fan motor. and 1 WP2188875 (CONDENSER FAN)
Near Marble Falls, TX 78654
Jonathan
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to install previous diagnosed parts. Removed rails and installed new. Tested door operation, tested good. Tested all other operations. Customer also stated that the right deli drawer is not opening closing correctly. Removed and disassembled. Corrected drawer rails. Tested drawer opening and closing. All tested good, no water leaks present."
Near Burnet, TX 78611
Jonathan
Job Details: 06/27/2019
REFRIGERATOR LG LFX31925SB/00
Near Round Rock, TX 78664
Joel G.
Job Details: 06/27/2019
DRYER WHIRLPOOL WGD8000DW4 "Arrived on site to install parts ordered by previous tech. Replaced parts, ran unit and still same outcome, didn’t change anything. Found the main control board was the issue. Found it shorted and not powering any components. Replaced, and verified operations.I reconnected and tightened venting at dryer. Informed customer of regular venting cleaning and fire hazards."
Near Austin, TX 78737
Brandon
Job Details: 06/27/2019
DRYER WHIRLPOOL MED5500FW2 "Arrived on site for customer complaint of noise issue, found noise coming from roller wheels, I replaced repair kit, unit tested good."
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/27/2019
REFRIGERATOR LG LFXS29766S/00 Arrived on site for display not working. Previously the compressor failed and was replaced. During that failure the ice bin melted and damaged the display on the left fresh food section door. That display needs to be replaced. The compressor has failed again and it will need to be replaced also..; ordrng 1 2HOURSEALEDSYSTEM and 1 COSTAPPROVAL and 1 LEFTDOORUSERINTERFACE and 1 PARTSRESEARCH and 1 SF8404 (VALVE) and 1 TCA35911910 (COMPRESSOR)
Near Austin, TX 78738
Leonardo
Job Details: 06/27/2019
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to find unit operational tested and found door latches correctly. The door on the unit door when opened is not staying suspended as designed. Unit only has one pad existing and will need to order WP8268961 to repair. ; ordrng 2 WP8268961 (PAD)s
Near Leander, TX 78641
James
Job Details: 06/27/2019
DISHWASHER GE GSD2200G02WW Arrived on site and installed new sump assembly. Tested operation and inspected unit for leaks. I found no leaks and unit operating properly. Job complete
Near The Hills, TX 78738
Robert
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job for complaints of warm temperature and icemaker not working. Found evaporator cover frozen. Called tech line 7725200729 they recommend sealing cabinet with silicone. Ran test #39 and thermistor showing open. Ordered thermistor and control. ; ordrng 1 W10841140 (adhesive) and 1 w10902214 (thermistor)
Near Austin, TX 78704
Wesley
Job Details: 06/27/2019
WASHER WHIRLPOOL WFC7500VW2 Arrived on site for no drain symptom. Cleared water and rubber bands from drain. All checks good. Unit is now operating as designed.
Near Temple, TX 76501
Al
Job Details: 06/27/2019
DRYER WHIRLPOOL WET4024HW0 Arrived to inspect dryer on stacked unit not working.Confirmed the complaint and checked the voltage at the outlet and got the following readings L1/L2=0L1/N=0l2/N=121Advised customer the results of the voltage readings.Plugged in the unit and checked voltage at the unit and go the exact same readings.All components checked properly.Customer aware of the electrical issues and will contact an electrician for repairs.JOB COMPLETE
Near Austin, TX 78750
Andy
Job Details: 06/27/2019
DRYER WHIRLPOOL WED7000DW2 Arrived on site for dryer making loud noise. Tested and inspected unit and found issues with rollers not turning properly. Removed failed parts and replaced with new. Tested unit and all operations are normal. Found unit also was not heated. Found wire came loose from cut off. Reconnected wire and tested unit. All operations are normal. No other repairs are needed at this time.
Near Lakeway, TX 78734
Andy
Job Details: 06/27/2019
WASHER MAYTAG MVWB765FW2 Arrived on site for washer making clicking noise. Tested and inspected unit and found some rusting issues on agitator and on gearcase where they meet as well as signs of gearcase failure. Gearcase and agitator will need to be replaced. Ordering agitator No water leaks present at time of service.; ordrng 1 W11161960 (AGITATOR )
Near New Braunfels, TX 78130
Kevin
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site and found small amounts of condensation on the left-hand top of the freezer door. Freezer also has some frosting but not enough to prevent cooling or keep door from opening. Some of the original silicon added between liner and outer cabinet has come off. Replaced it and will need to bring back left pantry door, freezer Door and gasket. No water leaks from connections at time of service.; ordrng 1 NEEDAUTHO and 1 W10407216 (gasket-fip) and 1 W10815669 (dor-fip ss) and 1 W10815701 (dor-fip ss)"
Near Dripping Springs, TX 78620
Robert
Job Details: 06/27/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on job for complaints of leaking. Found sump seal leaking. . ; ordrng 1 WPW10605057 (pump and motor assy)
Near Killeen, TX 76543
Arthur B.
Job Details: 06/27/2019
REFRIGERATOR LG LSXS26336S00 "Arrived onsite to install new compressor to SxS refrigerator from prior tech’s diagnosis. When arrived, customer Sr advised that unit has been cooling for over 3 days now. Found bucket full of ice and cooling as intended. Advised customer unit will need new control to correct issue Advised to monitor unit. All water connections were dry at time of service.; ordrng 1 ABQ73984011 (CONTROL)"
Near Round Rock, TX 78681
Paul
Job Details: 06/27/2019
COOKTOP JENN-AIR JGCP436WP01 "Arrived onsite for the cooktop that continues to click when the RR burner is used and doesn’t click all the time when the RF burner is used. I found the main ignition module not sensing the flame because the burner orifice and the head is dirty. I found a defective ignition wire on the RF burner causing it to ground out on the chassis and not light correctly every time. The orifice on the RR burner will need to be cleaned and the ignition harness will need to be replaced. ordrng 1 C-NOTES (TECH TO INSPECT HARNESS) and 1 W10507834 (HARNS-WIRE)"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found no frost pattern on fresh food evaporator, sent pictures of frost pattern to LM, requested ordering fresh food evaporator, process stub, and service dryer. No water leaks detected at time of service; ordrng 1 SF8404 (STUB) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Near Cedar Park, TX 78613
Lou
Job Details: 06/27/2019
WASHER WHIRLPOOL WFW9150WW01 "arrived on site to inspect washer with water in dispenser. Upon further inspection, I placed it in diagnostics showing error code F8E1. Cleared the code and continued with testing. Unit operated as designed and there was minimal water in the dispenser. Due to the error code, I checked the hose connections, the valves, the valve screens, the sensor tube and the sensor and all checked good. I ran the unit though diagnostics two more times and both times there was approximately 1/4 inch water in the bleach dispenser area. I contacted Techline and spoke to Kurt and advised of my findings. Kurt recommended to replace the dispenser due to possible calcium buildup in the water line ports which are causing the water to be directed to the wrong areas of the dispenser. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
Lou
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice clumping. Upon further inspection, I tested temps in the FC=9 degrees & RC=43 degrees. Customer advised that there is frost on the front of the ice bin and the ice will melt and freeze in one clump. I tested the ice door and it operated as designed. I found that the temp setting was too low and when the fc door was opened, frost built up on the ic bin door and on the sides of the fc door. The temp setting in the room was 72, meter showing 76 in front of the unit. I placed the unit in diagnostics and tested and it’s operating as designed. I leveled the unit and put the settings at factory recommendations. No water leaks observed during service, job completed."
Near Austin, TX 78747
Scott
Job Details: 06/27/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for dead dryer . Found one of the legs on dryer cord burned up . Looks like wasn’t properly installed . Checked thermostats and fuses and heater , all checked normal . Will need to order terminal block kit and 4 prong power cord,ordrng 1 279320 (terminal block) and 1 WX09X10019 (5' 30amp 4 wire drye)"
Near Leander, TX 78641
James
Job Details: 06/27/2019
VENTHOOD WHIRLPOOL GXW7336DXS Arrived on site and inspected vent hood for leaks. Customer stated they found the water dripping after it had rained and the builder found condensation building up in the lines. Inspected unit for air leaks and found none. Instructed customer that they should have the roof cap inspected for potential leak. Unit working as designed. Job complete
Near Austin, TX 78756
Joseph C.
Job Details: 06/27/2019
DRYER WHIRLPOOL WET3300XQ1 "Arrived on site for “noisy operation” complaint. Inspected unit and found blower wheel broken. Ordering new blower wheel. No leaks detected, at time of service.; ordrng 1 WP697772 (blower wheel)"
Near Austin, TX 78745
Luis
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL W5TXEWFWQ01
Near Temple, TX 76502
Al
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived to inspect refrigerator not cooling. Confirmed the complaint and checked the temperatures and bother we’re 60 plus degrees.Removed the rear panel and checked the condenser fan and compressor.Both were working.Removed the freezer evaporator cover and photographed the evaporator, which had no frost pattern.Checked the drain pan and felt for oil residue and found none.Ordering the compressor, dye drier and access valve.CNOTE for Sealed System Tech and 2 hours.OFFICE TO RESCHEDULE WITH CUSTOMER.; ordrng 1 876764 (ACCESS VALVE ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 W10507884 (COMPRESSOR ) and 1 WPW10143759 (UV DRIER)"
Near Austin, TX 78741
Scott
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW4950HW1 "Arrived on site for for noIse . Ran diagnostics , nonerror code . Ran wash test all checke normal . Job complete . Nonwater leaks detected . Couldn’t duplicate ."