Near Cedar Park, TX 78613
Lou
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM354DSS1 "arrived on site to install previously diagnosed and ordered parts. Due to the abundance of a mold substance all inside the unit and the bad dispenser door gasket, I removed and replaced the dispenser, the vent, door gasket, and lower ad middle rack spray arms. Placed the unit in diagnostics and tested and it operated as designed showing no error codes. Advised the customer of my repairs and made recommendations for cleaning the unit and to run some cleaner through the disposal as well. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Brandon
Job Details: 09/20/2019
DISHWASHER KITCHENAID KUDS03FTPA0 "Arrived on site for customer complaint of unit leaking and door falling down, found multiple leaks, one coming from motor, and one coming from water valve, and found link was needed I replaced all parts unit tested good.
Near Cottonwood Shores, TX 78657
James
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and tested operation. I found freezer at 45 and fresh food at 54. Compressor would not start in test 4. I found inverter has failed. Installed new inverter and tested for proper cooling. Unit tests good. Job complete
Near Austin, TX 78745
Robert
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Arrived on job to replace freezer door. After replacement test operation. No leaks detected at time of service
Near Bee Cave, TX 78738
Robert
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on job for complaints of leaking. Found the drain blocked. Removed blockage and test flow. No additional leaks detected.
Near Round Rock, TX 78664
Paul
Job Details: 09/20/2019
DRYER WHIRLPOOL WED8540FW2 "(DZ) Arrived on site for dryer not heating or engaging. Performed diagnostics and found error codes F4E4 L2 voltage, F4E3 Restricted airflow. Gained access to unit and found thermal fuse open. Replaced thermal fuse and retested. All is now working as designed. Advised customer on having dryer ducting cleaned out and regularly cleaning lint as well. Call complete."
Near Austin, TX 78750
Lou
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KFCS22EVMS8 "arrived on site to inspect refrigerator not making ice. Upon further inspection, I tested temps in the FC=4 degrees and RC=39 degrees. Tested the ice maker with my jumper wire from points T-H and the unit harvested, but never dispensed water. I tested the water valve through points V-L and the IM dispensed water. I removed and replaced the ice maker and as soon as I plugged it in, it began to harvest and dispensed water into the tray. No water leaks observed during service, job completed."
Near Granite Shoals, TX 78654
James
Job Details: 09/20/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and tested operation. I found lid lock fault and lid is not closing evenly. I found top not sitting square to cabinet and lid is separating. Unit will need new lot, latch, cabinet and sound pads to repair. Office to schedule return visit for 2 hours; ordrng 1 CNOTE (2 HOURS) and 1 W10676680 (cabinet) and 3 W10834527 (ABSORBER)s and 1 W11117421 (lid) and 1 W11307244 (LATCH) and 3 WP8564458 (absorber)s and 2 WPW10078270 (screw)s and 1 WPW10612925 (nameplate)"
Near Burnet, TX 78611
James
Job Details: 09/20/2019
DRYER MAYTAG MED5630HC0 Arrived on site and installed new blower wheel. Tested operation and found unit working properly. Job complete
Near Driftwood, TX 78619
Brandon
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace adjusters, control, and clip. After replacing all parts, unit tested good."
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for only dispensing crushed ice . Found ice bucket malfunction . Replaced bucket and all checked normal . Dispensing both crushed and cubes . No water leaks detected at time of service . Job complete .
Near Round Rock, TX 78664
Paul
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE320M0ES1 "(DZ) Arrived on site to install previously diagnosed parts. Installed front left and right burners, and rear left burner. Retested burners. All is working as designed.
Near Austin, TX 78727
Paul
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH78019HZ0 "(DZ) Arrived on site to diagnose a microwave that was not heating. Verified unit was getting power. Removed unit from cabinet and removed skin. Tested capacitor and found proper capacitance. When testing Mag found the wire terminals were loose and almost came off just by touching them, creating a bad mag connection. Unplugged terminals and retightened them. Reattached and found the connection much stronger. Reassembled and tested and found mag now turning on and heating. All is working as designed at this time."
Near , TX 78634
Paul
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for the refrigerator with the FC icing up badly again. I found the entire side of the FC from front to back and top to bottom covered in ice. The entire left side of the door was not sealing and was gapped. I removed all of the ice. I found the door closing properly and the door gasket contacting the chassis all the way around. I found the chassis to liner sealed. I suspect a warm air leak in the door due to the door liner being loose in a spot. The door needs to be replaced.
Near Round Rock, TX 78681
Al
Job Details: 09/20/2019
COOKTOP KITCHENAID KCGS950ESS02 Arrived to inspect front right burner not sparking.Confirmed the complaint and removed and replaced the cap kit.Tested the unit and unit tested as designed.Job complete
Near Austin, TX 78758
Andy
Job Details: 09/20/2019
WASHER MAYTAG MHW8000AG0 Arrived on site for washer water in gasket. Tested and inspected unit and found clogged drain holes. Cleaned out and tested. Found issues with pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 "Arrived on site for customer complaint of unit having frost on freezer tracks, I found unit not sealing on top. I adjusted tracks and raised the freezer door, unit tested good."
Near Round Rock, TX 78665
Al
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDPE334GPS0 Arrived to inspect dishwasher with moisture buildup on upper left side of unit by control.Make sure the door is sealing with the cabinet. This is usually caused by install issues.Uninstall and test unit then reinstall.Called Whirlpool Tech line and spoke with SCOTT.SR# 7725902048I uninstalled the unit from counter and adjusted the leveling feet.I noticed the customer has an eighth of an inch drop from the tile to the floor underneath contributing to the unbalanced unit.I left the dishwasher out and ran diagnostics test mode and unit did not leak.Customer will seek help for the floor repair, so unit fits in and works without leaking on the left side.Job complete."
Near , TX 78669
Andy
Job Details: 09/20/2019
DRYER MAYTAG MED8200FW2 Arrived on site for dryer still making noise. Found housing and exhaust pipe rattling. Made adjustments and added padding with no improvement. Ordering parts ordrng 1 WPW10211911 (HOUSING ) and 1 WPW10342188 (PIPE)
Near Georgetown, TX 78626
Cliff
Job Details: 09/20/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose a range with a dented panel. Found control panel dented on upper left-hand side. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78704
Wesley
Job Details: 09/20/2019
DRYER MAYTAG MED3500FW1 Arrived onnsite and found some noise during cycling. Found noises within normal range. Rotation thud of drum once per rotwtion and some metal frame friction noise. Unit appears to have been dropped on front left corner. All else checks good. Used pads to reduce noise.
Near Georgetown, TX 78626
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site for unit that has warm sides. Found excessive heat coming from compressor, removed panel and found condenser motor not running, found voltage. Replaced fan and tested good. Advised cust to leave unplugged for a few hours to cool off"
Near Austin, TX 78739
Leonardo
Job Details: 09/20/2019
COOKTOP WHIRLPOOL WCG97US6DS00 arrived on site to test unit for left front burner not igniting. Test unit and found broken ignitor. Will only need one ignitor ordering 2 to make sure we order the correct one. ; ordrng 1 W10852959 (IGNITOR ) and 1 W11220380 (IGNITOR )
Near Manchaca, TX 78652
Leonardo
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site to test unit for light not coming on. Test unit and found bad light bulb. Replaced lightbulb with customers light bulb they had and light bulb burned out right away. Test unit and found shorted socket and control board. Replaced light bulb socket and board test unit and unit test god job complete.
Near Austin, TX 78736
Wesley
Job Details: 09/20/2019
WASHER MAYTAG MVWB765FW0 Arrived on site and found unit operating as designed. Cleared errors of off balance load and recalibrated unit. All checks good. advised customer on use and care.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KSSO48QTX00 Customer informed me that she has water dripping out of the door. I went by to secure the ice dispenser door with foil tape. We will replace that door and the motor.; ordrng 1 WP2180353 (door-chute) and 1 WPW10546285 (motor)
Near Lakeway, TX 78734
Dona
Job Details: 09/20/2019
COOKTOP JENN-AIR JIC4430XS "Arrived on site for cracked cooktop, found customer had set a small bowl on the edge and it chipped a small piece off, then cracked all the way to back.
Near Austin, TX 78725
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “not cooling” complaint. Inspected unit and found faulty thermistor and control. Removed and replaced thermistor and control. Unit is performing as designed. No leaks detected, at time of service."
Near Seguin, TX 78155
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site for cooling issue and no water dispensing. Found with filter removed water would dispense,diagnosed faulty housing. Replaced filter housing tested water dispenser working. Defrosted evaporator and replaced thermistor per prev tech diagnosis,powered unit on checked air flow to fresh food good."
Near Austin, TX 78733
Tyler B.
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM404ESS2 Arrived on site for unit not closing door. Found upkeeps rack adjuster broken also found unit leaning forward. Corrected position and will need adjusters to complete repair Adjuster ordrng 2 WPW10546503 (adjuster)s
Near Temple, TX 76502
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC704FPS02 Arrived onsite for customer complaint of French door refrigerator not dispensing water. Found water valve not opening. Removed and replaced dual valve in RC section. Reassembled and tested water. Water now dispenses as designed. No other issues found. All water connections were dry at time of service.
Near Del Valle, TX 78617
Joseph C.
Job Details: 09/20/2019
WASHER GE GTW460ASJ0WW "Arrived on site for “loud noise during spin cycle” complaint. Per my previous diagnosis, removed and replaced auger and agitator plate. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78739
Robert
Job Details: 09/20/2019
WASHER WHIRLPOOL MVWB855DC3 Arrived on job for complaints of noise. Found suspension weak tub movement causing noise. Order basket too out of round. ; ordrng 1 W10811960 (spin basket) and 1 W11130356 (suspension)
Near Austin, TX 78736
Wesley
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and restored existing gasket to repair air gap. Unit is now operating as designed.
Near Austin, TX 78738
Luis
Job Details: 09/20/2019
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for slushy ice then no ice. Ran diagnostics found weak water flow to reservoir,valve extremely hot, tested compressor found compressor would power on then shut itself off. Installed new water valve good pressure diagnosed unit will need compressor assembly job will need 2HRS ; ordrng 1 2HRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10783194 (OVERLOAD) and 1 W10843121 (DRIER) and 1 WP2217224 (RELAY) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10605286 (COMPRESSOR )"
Near Kyle, TX 78640
Leonardo
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE515S0ES2 Arrived on site to test unit for not surface light on. Test unit and found bad elements. Will order new element W10823729 and W11171119 and W11047722. Customer will call to reschedule reschedule ; ordrng 1 W10823729 (LEFT FRONT ELEMENT ) and 1 W11047722 (RIGHT FRONT) and 1 W11171119 (LEFT REAR/RIGHT REAR )
Near Round Rock, TX 78665
Paul
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 (DZ) Arrived on site to install previously diagnosed parts. Found top RC lights and freezer light shut off with doors open. Replaced Freezer led light due to its location on the light chain and found all lights are now working . All items working as designed. Call complete.
Near Spicewood, TX 78669
Dona
Job Details: 09/20/2019
OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site for oven not reaching correct temp. Found when unit set to 350 or 450 would only go to 325 or 425 on interface. Found units WiFi on and remote enabled. Customer does not use these. Turned both off set time and date afterwards checked temps and found preheating correctly at both temps. All operations check good.
Near Andice, TX 78628
Lou
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher tripping breaker. Upon further inspection, i found that the unit is plugged into a GFCI outlet and has a GFCI breaker. Advised customer that whirlpool does not approve of the GFCI outlet/breaker. Found when plugging the unit into the outlet it trips the breaker ad even switching to a different outlet, it still tripped the breaker. I removed the junction box cover and found that whoever installed the unit, connected the ground and neutral to the power source neutral. I re-wired the unit and retested and it operated as designed. Advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Dona
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no ice production, found ice was producing but housing cracked causing water to go out of icemaker and into bin not allowing it to turn motor and not make full ice. Replaced icemaker, verified unit called for water. All connections dry. Water dispensing and dispenser motor working."
Near Troy, TX 76579
Al
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW7500GW0 Arrived to inspect LF error.Ran diagnostics test mode and confirmed the complaint.Removed and replaced the housing.Calibrated the unit and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
DRYER MAYTAG MEDC465HW0 Arrived on site for long dry times . Found air restriction with vent test kit . Also found wet lint in exhaust tube . Removed lint . Recommended having vent to outside cleaned . Job complete.
Near Georgetown, TX 78628
Jonathan
Job Details: 09/20/2019
VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site for vent cover coming down. Inspected unit and found left clip broken. Replaced both clips and tested operation. All tested good.
Near Manor, TX 78653
Cliff
Job Details: 09/20/2019
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to diagnose a range with a burner that was not sitting properly. Found drip pan not adjusted correctly. Reset drip pan to correct position. Tested unit and found all is functioning properly at this time.
Near Leander, TX 78641
Lou
Job Details: 09/20/2019
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven error code. Upon further inspection, the customer advised that when they press t(e light button to turn the light on the unit display will shut off and show a picture of a plug with a red line through it and restart ad they have to reprogram the unit. Customer also advised that the builder is having an electrician scheduled to look at the breaker due to other breaker issues in the neighborhood. I placed the unit in diagnostics and checked error codes and found none. I tested the unit on Bake @350 degrees ad the unit heated as designed. Customer advised that they have been using the unit with no problems other than the unit rebooting itself and having to reprogram it. I advised the customer that due to the area issue with the breakers, once the electrician determines if their breaker is bad or not and if the unit continues to reboot itself to call and schedule a service call to inspect the unit further. No mechanical issu
Near Austin, TX 78749
Leonardo
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT970SAHB0 Arrived on site to test unit for not drying. Tested unit and found heating element working. Advised customer to use jet dry to help the unit to dry better. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for light not working in microwave. The information provided was for an over the range microwave. However this customer has a built-in oven microwave combination. This bulb is the bulb in the microwave and the microwave has to be removed from the wall to do the repair.; ordrng 1 2HOURJOB and 1 W10886919 (lmp-basles) and 1 W11110951 (cntrl-elec) and 1 W11261167 (CONTROL) and 1 WPW10490593 (housng-lmp)
Near Briarcliff, TX 78669
Dona
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dripping underneath, ran unit for 30 minutes and was not able to duplicate any water leakage. Reseated seal as it was not fully inserted and could have been cause of drips. All water connections dry unit is running to mfg spec."
Near Cedar Park, TX 78613
Chase
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site. Refrigerator was running and not cooling at all in either section. Compressor is running. Evacuated system and there was refrigerant in the system. Replaced compressor, uv drier and access valve. Charged with 5 oz of R134A. Unit began cooling. Ending pressures 140 psi high and -2 psi low. Job complete"
Near McGregor, TX 76657
Al
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC0AS05 Arrived to inspect wall oven with a blown broil element.Removed and replaced the broil element.Tested the unit and noticed the oven broil wasn’t turning on.Customer will need a new control.Ordering control .; ordrng 1 W10839510 (CONTROL )
Near Manor, TX 78653
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site to seal freezer door gasket. Used silicone and sealed door gasket properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Fischer, TX 78623
Brandon
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MFI2665XEB6 "Arrived on site for customer complaint of frost build up inside bottom of freezer section, found unit was sealing good, instructed customer to defrost unit for 48 hours and if problem continues recommend replacing door."
Near Austin, TX 78725
Joseph C.
Job Details: 09/20/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “noisy operation” complaint. Inspected unit and found debris in drain pump. Removed drain pump and cleared debris. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
Tyler B.
Job Details: 09/20/2019
FREEZER WHIRLPOOL WRS588FIHV00 Arrived onsite for unit with cooling fluctuations. Ran diagnostics and found no error. Found evap clear. Set the unit to 8hr defrost and tested good.
Near San Marcos, TX 78666
Robert
Job Details: 09/20/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on job for complaints of not starting. Found terminal block damaged. ; ordrng 1 279320 (terminal block)
Near Andice, TX 78628
Lou
Job Details: 09/20/2019
DRYER WHIRLPOOL WED5620HW0 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and it began to vibrate badly. I removed the front panel and drum and found where the blower housing and collar assembly were vibrating against each other. I adjusted the collar and added some noise reducer/sealant in between the collar and housing. Also added sealant/noise reducer to the exhaust pipe at the blower housing and at the back of the exhaust pipe where it meets the back panel and duct collar. Reassembled the unit and retested and the unit is much quieter. I advised the customer of my findings and repairs. No lint observed during service, job completed."
Near Austin, TX 78748
Leonardo
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE745H0FS0 Arrived on site to test unit for bake not working unit not getting hot. Test unit and found loose connection at bake element. Secured connection test unit and unit test good
Near Georgetown, TX 78628
Lou
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 "arrived on site to inspect refrigerator noises. Upon further inspection, as soon as I walked into the home, I could hear the unit making the noise. I found the unit not leveled and the condenser coil was vibrating on the bracket under it. I adjusted the coil and placed a noise reducer in between the bracket and coil at the front of the unit and at the back near the compressor. Placed the unit in diagnostics and tested and the unit showed no error codes and operated as designed. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Robert
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of not finishing cycle. Found the cold water supply too low. Customer will call plumbing to correct. No leaks detected at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven controls not responding . Found UI would not respond to touch commands . Replaced UI ,ran diagnostics all checked normal . Preheated and shut off . Job complete ."
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KFIS27CXMS0 Install facia heater kit to remove condensation in fresh food section at icemaker compartment and ice bin. All water connections were dry.
Near Johnson City, TX 78636
Brandon
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site for customer complaint of unit not responding to touch, found faulty console, I replaced console, unit tested good."
Near Austin, TX 78738
Andy
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found I was unable to enter diagnostics. Also found water tube heater wires broken. Ordering needed part. Office to schedule. Authorization is needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W11039890 (CONTROL )
Near Georgetown, TX 78628
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived on site to diagnose a refrigerator that is over cooling in the fresh food section. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on airflow through unit and conditions which items may freeze. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78626
Cliff
Job Details: 09/20/2019
WASHER LG WM2016CW Arrived on site to replace main control for washer. Replaced control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78747
Scott
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site ,found panel dented . replaced draw panel. No other issues found . Job complete"
Near Austin, TX 78724
Cliff
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to diagnose an oven that has no display. Found touchscreen on console not operating properly. Replaced console and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78747
Scott
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF550SAHS Ordering correct panel,Nonwater leaks detected at time of service . .; ordrng 1 W11230548 (DOOR PANEL SS )
Near Waco, TX 76710
Al
Job Details: 09/20/2019
VENTHOOD KITCHENAID KXU2836YSS0 Arrived to inspect vent hood fan buttons struck.Confirmed the complaint and photographed the unit.Unit will need to be uninstalled for any work to be preformed.Customer will try to coordinate a time and date for unit to be uninstalled.Customer will be out of town for next 3 weeks and will call back to reschedule.; saved tckt
Near Pflugerville, TX 78660
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived on site to diagnose a refrigerator that has an icemaker that is leaking. Found icemaker slightly overfilling. Adjusted fill settings on icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Spicewood, TX 78669
Dona
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site to replace spin basket for off balance, found basket is seized to gearcase will need gearcase replaced as well to remove basket. All water connections dry. ; ordrng 1 W10811956 (GEARCASE)"
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for unit not cooling. Upon arrival unit was working as designed with no iced up evaps. Customer stated unit would randomly get warm. Ice would melt, spoil milk etc . Ran diagnostics and found no errors. Checked control version and found unit to have old version controls. Replaced controls and tested all functions and tested good."
Near Jonestown, TX 78645
James
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and removed agitator. Once removed I found the screws that retain the hub are stripped out and can not be removed. Unit will need new basket as well to repair. ; ordrng 1 W10752719 (basket) and 6 WP8533953 (screw)s
Near Austin, TX 78701
Wesley
Job Details: 09/20/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and installed the new top on washer. All checks good.
Near Buda, TX 78610
Brandon
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of no lights in both compartments, found freezer module to have failed, I replaced with correct part number module, unit tested good.
Near Pflugerville, TX 78660
Paul
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW7320YW0 (DZ) Arrived on site to install previously diagnostics parts. Installed new tub hub and cleaned shaft thoroughly. Tested unit after install and verified that it is now agitating and spinning. No water leaks found at time of service. Call complete.
Near Austin, TX 78734
Andy
Job Details: 09/20/2019
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site for washer not operating. Found that unit was actually in demo mode. Took unit out of demo mode and tested. Found unit is not filling with water. Removed top panel And and checked voltage at valve and found valve is getting 120 volts. Found water valve is bad. Also found failed sensor. Removed failed sensor and will order valve. Office to schedule, 2 man job. No water leaks present at time of service. ; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (2 HOUR) and 1 W11044834 (VALVE )"
Near Austin, TX 78717
Lou
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher dispenser issues. Upon further inspection, the customer advised that she noticed the detergent pod not dissolving all the time and the unit not heating. Placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. During testing the motor stopped in the middle of the test cycle and did not come back on. The drain pump and element operated as designed. I advised the customer of my findings and am ordering the element and CNOTE-LSO PER CUSTOMER REQUEST and will return with the sump/motor assembly No water leaks observed during service.; ordrng 1 W10518394 (heater)"
Near Austin, TX 78750
Lou
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTE254ESS0 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. Unit began to operate as designed, but I found that the diverter gasket is leaking underneath. I removed and replaced the sump/motor assembly and retested and unit operated as designed with no water leaks observed at the end of service. Job completed."
Near Austin, TX 78738
Robert
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KRFC704FSS01 Arrived on job for complaints of leaks. Found drain in refrigerator blocked. Removed blockage and test.
Near Austin, TX 78729
Paul
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF997SDDM00 (DZ) Arrived on site to diagnose ice maker not making ice. Performed diagnostics and found error for motor lost position. Cycled and tested and motor still not returning to home position. Ice maker needs to be replaced Call complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/20/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived on site for unit that has a failing display. Check unit and found that some of the numbers will not display therefore the oven cannot be set properly. Replace control and all operations are now normal
Near Round Rock, TX 78681
Al
Job Details: 09/20/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived to inspect gas range with igniting issues.Confirmed the complaint and removed and replaced the burner head.Tested unit and unit tested as designed.Job complete
Near New Braunfels, TX 78132
Kevin
Job Details: 09/20/2019
COOKTOP WHIRLPOOL G9CE3675XS01 Arrived on site and found customer is experiencing cooktop turning on when not in use and randomly turning off when in use. Could not duplicate during diagnosis but spoke with tech line and they recommended replacing control board and user interface. Replaced both no further repair is needed at this time. Control board and control panel represent all internal parts 7725913258
Near Cedar Park, TX 78613
Lou
Job Details: 09/20/2019
WASHER MAYTAG MVWB765FW3 "arrived on site to inspect washer not operating. Upon further inspection, the customer advised that the unit will power up, but won’t start. She demonstrated and I found that they were not holding the start button long enough. I advised to hold the button until they heard the bell. I placed the unit in diagnostics and tested. Unit operated as designed. I manually tested the spin and it operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Jonathan
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MSD2572VEB01 Arrived on site for to install previous diagnosed part. Found wrong hinge on hand. Inspected unit and found top hinges are backwards. Corrected hinges and tested door operation and found working as designed. ; ordrng 1 SEENOTE (SEE NOTE)
Near Austin, TX 78702
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KRFC300EBS01 "Arrived on site for “damaged right fresh foods door” complaint. Per previous diagnosis, removed and replaced right fresh foods door. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78702
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KRFC300EBS01 "Arrived on site for “damaged left fresh foods door” complaint. Did find left fresh foods door with damage to lower left skin. Ordering new left fresh foods door. Office to set return schedule,. No leaks detected, at time of service.; ordrng 1 W10919641 (dor-fip (LEFT))"
Near Austin, TX 78727
Dona
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KSC23C8EYW02 "Arrived on site for refrigerator not cooling, replaced thermistor and evap motor and cover. Verified temps were dropping. Operations check good. Let customer know unit could take 24 to 48 hours to cool. all water connections dry."
Near Austin, TX 78705
Leonardo
Job Details: 09/20/2019
OVEN WHIRLPOOL WFG320M0BS3 "Arrived on site to replace control board. Replaced control board. Tested oven, oven tested to 350 degrees. Job complete."
Near Austin, TX 78746
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for greasing railed and sealing drain. Sealed and greased railed and tetsed goo.s unit still have intermittent water dispenser issues. Removed and reinstalled filter and worked again, 20 mins later stoped, removed filter again and worked, unit will need housing and possible valve to complete repair ; ordrng 1 W10906054 (housing) and 1 W11194380 (valve)"
Near Austin, TX 78704
Wesley
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 Arrived onnsite and found frozen fresh food Evap. Also found floor model misalignment to fresh food doors that could not be corrected. Attempted to alleviate customer will do 3 day defrost. No further service requested at this time.
Near Austin, TX 78749
Robert
Job Details: 09/20/2019
DRYER AMANA NED4655EW1 Arrived on job for complaints of not drying. Found vent to apartment blocked. Customer will hav maintenance clean vent.
Near Blanco, TX 78606
Brandon
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of RC liner cracking, and slow ice production, found ice door was leaking warm air into ice compartment and RC liner cracked. Ordering ice door and liner repair kit. ; ordrng 1 8201700 (repair kit) and 1 W11176526 (ICE DOOR)"
Near Austin, TX 78704
Wesley
Job Details: 09/20/2019
WASHER WHIRLPOOL WFW5090JW0 arrived onnsite and found unit in demo mode. Called techline for assistance. Was helped by Ed. All checks good, unit is now operating as designed."
Near Buda, TX 78610
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit,installed new fan motor assembly, secured thermistor to correct location on suction line using foil tape and a zip tie,secured original cover with 4 screws,2 on top and 2 in the middle section.used 1 W11087438 (FAN MOTORR) from stock"
Near Buda, TX 78610
Robert
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on job for complaints of no light underneath. Found no 120v to socket., replaced control and test. Operation normal."
Near Wimberley, TX 78676
Brandon
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Arrived on site for customer complaint of unit not cooling in both sections, found fans and compressor running, found no frost on either evaporator, found sealed system leak. Ordering compressor, evaporators, valve, access valve, filter drier, and condenser. ; ordrng 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE) and 1 W10155907 (compressor) and 1 W10248589 (evaporator) and 1 W10627646 (condenser) and 1 W10630535 (evaporator) and 1 WPW10143759 (dryer)"
Near Round Rock, TX 78681
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site to replace previously ordered parts. Replaced evaporator, filter dryer, process stub, RC wiring harness, door and control kit. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
Near Salado, TX 76571
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for customer complaint of FC section not cooling on French door dual evaporator refrigerator. Found RC section cooling but set at lowest setting of 33F on UI. Ran test 4 and found Freon not flowing on FC evaporator. Possibly from factory, unit was not charged with right amount of refrigerant. Advised customer that sealed system need to be evacuated, process stub and dye drier added to allow proper amount of Freon to be added and to find form leaks All water connections were dry at time of service."