Service History 619

Near Spring Branch, TX 78070
Noah D
Job Details: 06/02/2020
MICROWAVE GE PEB72265F1SS AHS autho will be needed. Job complete ; (created new UIS, deleted prior attachment to UisID 166189), rqstng P&A on 1 AUTHO (AUTHO )"
Near Hutto, TX 78634
David S
Job Details: 06/02/2020
DISHWASHER AMANA ADB1400AGS1 Arrived on site for dishwasher coming uncounted. I inspected the unit and work area I found the washer missing the friction pads on the hinges. I spoke with customer and drilling new mounting holes because the only ones are stripped out. Customer agreed to making new holes. I remounted the dishwasher. I am ordering the friction pads WP8268961 to complete the repair reschedule; ordrng 2 WP8268961 (pad)s
Near San Marcos, TX 78666
Richard
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite for the refrigerator dispenser dripping water. During testing found that the water dispenser has a slight drip after using. Leaving a water stain on the freezer door. All fittings and water lines are fine. Will need to replaced water dispenser tube. Ordering the freezer door. Office to reschedule. ; ordrng 1 LW11255360 (FREEZER DOOR)
Near Lakeway, TX 78738
Jacob
Job Details: 06/01/2020
RANGE KITCHENAID KGSS907SSS03 Arrived onsite for front left burner not working. Tested unit. Found that burner was working correctly. No issues at this time job complete.
Near Kingsbury, TX 78638
Noah D
Job Details: 06/01/2020
RANGE WHIRLPOOL WFE525S0HV0 "Arrived on site to inspect oven for element overheating, replaced switch due to overheating issue and found no problems, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 06/01/2020
DRYER KITCHENAID UNKNOWN "Arrived on site to replace garbage disposal, found disposal is to rusted out and screw stripped, need an angle grinder to cut through the bolts and stainless steel in order to remove old disposal. Instructed customer to call plumber to see if they can remove the disposal."
Near Austin, TX 78748
Leonardo
Job Details: 06/01/2020
OVEN WHIRLPOOL WFE320M0ES Arrived on site to test unit for f9 erro miss wired unit. Test unit and found bad control board unit wired correctly and getting correct power. Ordering new control board W11122560 office to reschedule. ; ordrng 1 W11122560 (CONTROLBOARD )
Near Temple, TX 76504
Jonathan M
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for refrigerator that’s making weird sounds. Inspected unit and work area. Placed in in-service diagnostics and tested evaporator fan, condenser fan, air baffle, compressor, icemaker, and water dispenser for valve test. All tests ran as designed. Found no issue with unit and unit is working as designed. Call complete."
Near Temple, TX 76504
Jonathan M
Job Details: 06/01/2020
REFRIGERATOR GE DFE28JMKBES Arrived on site for refrigerator that had a broken power cord. Inspected unit and work area. Found ground connector completely broken and loose inside the power cord connector. Replaced power cord and tested unit. Unit turned on and is working as designed. Call complete.
Near Round Rock, TX 78681
David Z
Job Details: 06/01/2020
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to install previously diagnosed parts to resolve intermittent breaker popping. Installed new harness and spark module. Retested unit after and found no further breaker popping. If issue persists customer will need to contact an electrician to have wiring and outlet checked, as there is no control in this unit, just harness for spark module. Call complete."
Near Austin, TX 78757
Scott
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site ,replaced fresh food door . No water leaks detected at time of service.job complete ."
Near Canyon Lake, TX 78133
Richard
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived onsite for the freezer with ice build up. Installed new freezer door but could not install gears that was ordered. Previous technician ordered the wrong set of gears.; ordrng 1 12002497 (gear (left)) and 1 12002497 (gear (left))"
Near Killeen, TX 76549
Jonathan M
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL ED5JHEXTS10 "Arrived on site to install previously diagnose parts. Inspected unit and work area. Customer advised that the unit is still leaking from the evaporator down to the bottom of the freezer and that the issue has not been corrected. Inspected drain pan and found drain pan completely warped and water not being able to flow to the drain tube. Will need heat shield including the drain pan in order to complete repair. Office will need to contact American home shield for authorization and if authorization is given, will need to contact customer about reschedule date.; ordrng 1 C-NOTE (AUTHORIZATION ) and 1 W10274575 (shield)"
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 06/01/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for light not turning off and oven not working. Test unit and found bad control board. Ordering new board W11258611. Office to reschedule. ; ordrng 1 W11258611 (CONTROL BOARD )
Near Kingsland, TX 78639
James
Job Details: 06/01/2020
RANGE KITCHENAID KSEG700ESS0 Arrived on site and found unit still not heated. Tested element and fuses. Ran test mode and tested voltage to elements and found bake element not getting 125 volts. Found relay n control has failed. Installed new control and lower pan. Tested operation and found unit working properly. Job complete
Near Austin, TX 78757
Scott
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site ,replaced fresh food door . No water leaks detected at time of service.job complete ."
Near Killeen, TX 76543
Al
Job Details: 06/01/2020
DISHWASHER FRIGIDAIRE FDB1050REC2 "Arrived to inspect dishwasher not working properly.Confirmed the complaint and attempted to turn the unit on, but unit never powered on. Customer advised all the lights are out and unit hasn’t worked since the control stopped working.Ordering the control module, returning with the valve and motor.Unit couldn’t be diagnosed properly without powering on.Office to reschedule with customer ; ordrng 1 154712101 (CONTROL MODULE )"
Near Kempner, TX 76539
Al
Job Details: 06/01/2020
WASHER GE GFW480SPK0RR "Arrived to install previously ordered parts.Removed and replaced the valve and control and unit began operating as designed.Noticed the customers drain isn’t working due to the setup the customer has, doesn’t provide an air gap for unit to work as designed.Job complete"
Near Killeen, TX 76549
Jonathan M
Job Details: 06/01/2020
MICROWAVE WHIRLPOOL WMH31017HZ2 Arrived on site for microwave that won’t turn on. Inspected unit and work area. Tested microwave and found no power at the user interface. Use extension cord to try another outlet and found the same issue. Remove top panel and tested thermal fuse. Found it open. Replace thermal fuse and tested unit. Unit is working as designed. Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/01/2020
REFRIGERATOR JENN-AIR JFFCC72EHL01 "Arrived on site for customer complaint of water being warm coming out of dispenser, found unit working as designed, explained how water filter, valve, and reservoir work. She also pointed out how the door seal was cracking. Ordering right side door seal. ; ordrng 1 W10917313 (gasket-dor)"
Near Austin, TX 78746
Luis
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to install parts previously diagnosed. Replaced deli door and deli control,powered unit on tested deli control unit working"
Near Georgetown, TX 78626
Wesley
Job Details: 06/01/2020
RANGE WHIRLPOOL WFC150M0EB4 Arrived onsite and found burner out. Replaced burner using element kit. All checks good. Unit is now operating as designed.
Near Austin, TX 78728
Eman J.
Job Details: 06/01/2020
WASHER MAYTAG MVWC465HW2 "Arrived onsite for washer with broken part. Found agitator broken, replaced agitator. Tested system everything works as designed."
Near Austin, TX 78738
Brandon
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL JDB9800CWX2 "Arrived on site to replace failed control panel, I replaced control panel, unit tested good.
Near Temple, TX 76502
Jonathan M
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for refrigerator that’s not cooling the refrigerator section. Inspected unit and work area. Place unit and service diagnostics and refrigerator compartment evaporator fan would not turn on. Removed evaporator cover and found failed evaporator fan. Unit had damage to the evaporator cover and drain pan. Defrosted unit and replaced evaporator fan and cover today and ordering part for drain pan. Office will need to contact customer about next visit due to part being out of stock. ; ordrng 1 W10836964 (pan-drip)"
Near Luling, TX 78648
Jacob
Job Details: 06/01/2020
WASHER WHIRLPOOL MVWB765FW3 Arrived onsite to replace parts ordered by previous tech. Replaced valve. Tested unit. Unit test good. No leaks at this time. Job complete
Near Temple, TX 76502
Jonathan M
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Arrived on site for refrigerator that has a loose shelf. Inspected unit and work area. Found shelf had a roller missing on the right side causing the drawer to lean to the right. ; ordrng 1 W11243759 (shelf-glas)
Near Georgetown, TX 78633
Wesley
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KFXS25RYMS4 Arrived onsite and found unit filter housin*damaged from wear. . Unit is now operating as designed. Advised customer on repair. All checks good.
Near Hays, TX 78610
Leonardo
Job Details: 06/01/2020
RANGE WHIRLPOOL AGR5330BAS3 Arrived on site to test unit for front burner not igniting. Test unit and found both burners taking a long time to ignite. Ordering new igniter WPW10209656. Office to reschedule. ; ordrng 2 WPW10209656 (IGNITER )s
Near Austin, TX 78757
Eman J.
Job Details: 06/01/2020
OVEN WHIRLPOOL KEBS109BSS00 "Arrived onsite for oven not powering. Tested system found the fuse was faulty. Replaced the fuse, everything works as designed.
Near New Braunfels, TX 78130
Richard
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for the dishwasher not washing. Ran diagnostics and found that the sump and pump motor is not working. Replaced sump and pump and dishwasher tested fine and no leaks detected complete.
Near Kingsland, TX 78639
James
Job Details: 06/01/2020
RANGE KITCHENAID KSEG700ESS3 Arrived on site and tested operation. Found right rear element intermittently operating. Found thermal probe on element has failed. Installed new and found element not regulating temps properly. Installed switch and element now operating as designed. Job complete
Near Austin, TX 78754
Eman J.
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite for refrigerator not dispensing water. Tested system found Mullen faulty. Replaced Mullen, still having issues with dispenser. Notice intention in the door were the switch is. Ordering spacers WP2177331 and switch W11396033. Rescheduled customer; ordrng 2 W11396033 (SWITCH)s and 2 WP2177331 (plastic-sq)s"
Near Kingsland, TX 78639
James
Job Details: 06/01/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and installed new hub assembly. Calibrated unit and tested operation. Unit tests good. Job complete
Near Austin, TX 78734
Luis
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived on site for door concerns. Tested both fresh food doors doors opening and sealing correctly,when left side door closed right side door will slightly open then close due to normal operation of mullion securing in housing."
Near Georgetown, TX 78633
Wesley
Job Details: 06/01/2020
DISHWASHER BOSCH SHXM78W56N/01 Arrived onsite and replaced insulation
Near Leander, TX 78641
Lou
Job Details: 06/01/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to inspect microwave noises. Upon further inspection, I turned the fan on and could hear something rattling. Turned the fan off and the noise stopped. I removed the unit from the wall and found the damper was loose and was rattling against the vent above it. I adjusted the damper and the vent and placed the unit back on the wall and retested. Unit is operating as designed with no rattling noises. Job completed."
Near Georgetown, TX 78628
Lou
Job Details: 06/01/2020
DRYER KENMORE 110.877217 "Arrived on site to inspect dryer noises. Upon further inspection, I found the blower wheel was broken. I removed and replaced the blower wheel and tested. Unit is operating as designed with no unusual noises. No lint observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 06/01/2020
OVEN AMANA AER6303MFS2 "Arrived on site to inspect range not level. Upon further inspection, I found the front left leg where it screws into the chassis is stripped and cracked. Replaced the leg and checked the unit to make sure it’s level. Customer advised that the front right burner doesn’t boil water. Using a small pot (melting burner) with water, I tested the burner. After a few minutes, the water began to boil. Customer then stated that the water stops boiling if they add pasta to the pot. I advised that once food substance is added, it will not continue to boil, but only keep the food warm as stated in the owners manual page 7. Unit is operating as designed. Job completed."
Near Austin, TX 78726
Paul
Job Details: 06/01/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived onsite for a wall oven displaying an F8E1 oven low fan speed error to replace the previous diagnosed parts. I replaced the cooling fans and the rear two wire harness because is was badly frayed. While replacing the lower fan I found the gray wire to the motor speed control pinched and the sheet metal had cut it where it was grounding out. After replacing the motors and the harness I tested the oven getting the same results. I suspect the lower oven control to be shorted from the wire touching the chassis. Will need to replace the lower oven AM and further test. I am also ordering other parts just in case. Ordering parts authorization, W11261169 CNTRL-ELEC & W11297709 CONSOLE.; ordrng 1 W11261169 (CNTRL-ELEC) and 1 W11297709 (CONSOLE)"
Near Austin, TX 78703
Luis
Job Details: 06/01/2020
ICE MACHINE KITCHENAID KUIA18PNLS11 "Arrived on site to install parts prev diagnosed. Installed new harness and pump,ran diagnostics all test passed,checked water connections no leaks.
Near Austin, TX 78734
Jacob
Job Details: 06/01/2020
DISHWASHER KITCHENAID KDTM404KPS0 Arrived onsite for unit leaking water. Tested unit in quick wash cycle. Could not find leak. No issues at this time. Job complete
Near Austin, TX 78739
Luis
Job Details: 06/01/2020
REFRIGERATOR GE PFSS5NJWASS "Arrived on site for water leaking. Found broken water line from valve to fill tube,removed damaged line installed waterline to valve."
Near Killeen, TX 76549
Jonathan M
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL DU980QPDB3 Arrived on site for dishwasher that’s leaking water into the unit and is not washing well. Inspected unit and work area. Found drain hose pushing water uphill to the drain garbage disposal. Found no loops in the line to stop incoming water from the sink or garbage disposal from back flowing into the dishwasher. Customer advised that they just had a garbage disposal replaced. Used metal tape to fix the drain hose and advised customer to get an o-clamp to properly hold the drain hose. Ran unit through a normal wash to see it fill and start to wash. Unit filled with water and sprayed through both spray arms. Placed unit in drain and found unit draining properly. Unit is working as designed. Call complete.
Near Austin, TX 78744
Kevin
Job Details: 06/01/2020
WASHER MAYTAG MVWC565FW0 Arrived on site and replaced all parts diagnosed on previous visit when attempting to replace agitator found mounting bolt has deteriorated and is rounding on the corners when attempting to reconnect agitator. A new agitator mounting bolt will be needed; ordrng 1 W10752187 (screw)
Near Temple, TX 76502
Jonathan M
Job Details: 06/01/2020
REFRIGERATOR GE GFE26GSHESS Arrived on site for refrigerator that’s still leaking. Inspected unit and work area. Customer advised that the issue was not that it was leaking anymore but that the last technician turned off the water to the unit while he was working and now the water was not dispensing out of the dispenser. Inspected unit and work area. Found water valve in the back turned off. Turned on water and tested unit. Unit display that the customer needed to replace the filter and that the water dispenser was turned off. Was able to tinker around with the filter a little bit and get a few drops to come out but I did advise customer he will need a new filter.
Near Florence, TX 76527
Jonathan M
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Call downside to install previously diagnosed parts. Inspected unit and work area. Replaced control panel and tested unit. Unit is working as designed. Call complete.
Near Robinson, TX 76706
Jonathan M
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Right on site for refrigerator that’s not calling the refrigerator section. Inspected unit and work area. Found evaporator cover completely frosted over and evaporator fan not running. Removed ice buildup and tested unit evaporator fan still would not come on. Replaced evaporator fan harness and reassembled unit. Tested unit and unit is working as designed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for customer complaint of noise issue, found unit to be working as designed at time of service.
Near Round Rock, TX 78665
David S
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHB01 Arrived on site to install and sell a water filter. I showed the customer how to remove the old filter and install the new one.
Near Lampasas, TX 76550
Al
Job Details: 06/01/2020
MICROWAVE GE PVM1870DM3BB Arrived to install previously ordered parts.Removed and replaced the panel and board.Reassembled and unit tested as designed.Job complete
Near Manor, TX 78653
Eman J.
Job Details: 06/01/2020
RANGE WHIRLPOOL WFE525S0JS0 "Arrived onsite for previous diagnosed parts. Install panel, tested system. Everything works as designed. Job complete."
Near Austin, TX 78717
David Z
Job Details: 06/01/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site to diagnose range with issues using control panel. Performed diagnosis and error checks. Found code F6E0 for UI, no other errors. Panel was fairly unresponsive as well. Ordering W11339755 console to resolve issue. Office to reschedule when part is available as it is showing out of stock. ; ordrng 1 W11339755 (CONSOLE)"
Near Austin, TX 78731
Kevin
Job Details: 06/01/2020
ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on site and replaced grid cutter diagnosed on previous visit after replacement, ice machine is operating normally, job complete"
Near Robinson, TX 76706
Jonathan M
Job Details: 06/01/2020
WASHER MAYTAG MVWB765FW3 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced agitator and tested unit. Unit still made a clicking sound as it was agitating. Removed router and found oil leaking from the gear case. Replaced gearcase and tested unit. Unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator leaking water form the freezer section. Upon further inspection, I found a large block of he bottom of the FC section. Removed the ice and found a large block of ice in the evap drip pan. Once I got the ice out of the drip pan, I found that the ice traveled into the drain area. Using my steamer, I removed the ice from the drain and while in the process, a piece of insulation blew out of the drain. I checked the drain tube at the back of the unit and it was clear of debris. Advised the customer of my findings. Cleaned up all water with my wet vac. No water leaks observed at the end of service, job completed."
Near Austin, TX 78750
David Z
Job Details: 06/01/2020
DISHWASHER KITCHENAID KDFE104HBL0 "Arrived on site to diagnose dishwasher that had odors coming from it. Performed diagnostic and found standing water slightly above sump. Tested unit and all components check good, and unit drained fine. Created drain hose loop under sink to prevent any kind of back feed. Removed drain pump and resecured, as well as all lower end connections. Retested and all is working as designed at this time. Call complete."
Near Leander, TX 78641
David Z
Job Details: 06/01/2020
REFRIGERATOR LG LFX28978ST/02 "Arrived on site to diagnose refrigerator not cooling in either compartment. Performed diagnostic and found all compartments at room temp. Found compressor on and drawing .71 amp, but no frost pattern present. Removed Evap and found no frost pattern. Ordering sealed system job, AHS AUTHO as well. Office to reschedule once AUTHO is given and sealed system can be scheduled. Filled out sealed system checklist.; ordrng 1 ADL73741401 (EVAPORATOR) and 1 AUTHO (AHS AUTHO) and 1 RESEARCHACCESSVALVELG (PARTS RESEARCH - LG ACCESS VALVE FOR SEALED AYSTEM) and 1 RESEARCHDYEDRIER (RESEARCH - DYE DRYER FOR LG SEALED SYSTEM) and 1 TCA38151706 (COMPRESSOR)"
Near Cedar Park, TX 78613
David Z
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KRFF707ESS Arrived on site to diagnose leaking ice bucket. Examined bucket and found where stress fractures were allowing ice to melt through bottom of bucket. Replaced ice container. All is now working as designed. Call complete.
Near Austin, TX 78738
Jacob
Job Details: 06/01/2020
OVEN WHIRLPOOL RBS305PVS03 Arrived onsite for unit shut off during self cleaning mode. Tested unit. Found that fuse behind the UI panel was no good. Replaced fuse. Tested unit. Unit test good. No issues at this time. Job complete.
Near Lockhart, TX 78644
Jacob
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRF560SEYB00 "Arrived onsite for unit leaking water out the front of the unit. Tested unit. Found that nipple to drain tube was clogged and not allowing water to escape. Removed clog. Let tenant and owner of the home know of the issue, also to let the unit thaw in the freezer for 24hrs.
Near Red Rock, TX 78662
Jacob
Job Details: 06/01/2020
DRYER WHIRLPOOL WED8500DC4 Arrived onsite for unit leaking water. Tested unit. Saw the valve was leaking water. Replaced valve. Tested unit. Unit test good. No leaks at this time. Job complete
Near Red Rock, TX 78662
Jacob
Job Details: 06/01/2020
WASHER WHIRLPOOL WTW8500DC5 Arrived onsite for unit getting LF error code. Put unit in diagnostics mode. Got F5E4 Re tested unit. Unit was tripping GFCI. Called Techline. Suggested that possibly the GFCI is tripping due to amp draw. Also suggested to replace valve. Got SR#7727949547. Replace housing. Tested unit. Unit test good. No issues at this time. Job complete
Near Lorena, TX 76655
Cliff
Job Details: 06/01/2020
DRYER MAYTAG MEDC465HW0 Arrived on site to diagnose a dryer that will not turn on. Tested parts and components and found erratic behavior from timer and door switch. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Temple, TX 76502
Cliff
Job Details: 06/01/2020
WASHER MAYTAG MVWB835DW1 Arrived on site to diagnose a washer that is leaking. Found valve assembly leaking through thermistor. Replaced valve and tested unit. Found out was functioning properly at this time. No leaks were found after services were performed.
Near Kingsbury, TX 78638
Noah D
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Repair cannot be made to level the refrigerator because of the flooring. No further repairs"
Near Lockhart, TX 78644
Jacob
Job Details: 06/01/2020
REFRIGERATOR BOSCH B36CL80ENS/02 "Arrived onsite for unit missing an LED light under the middle drawer. Previous tech, did not put back led under new drawer. Ordered parts. Rescheduled with customer ; ordrng 1 10007092 (DIODE-LED) and 1 10007093 (LIGHT BAR)"
Near Leander, TX 78641
David Z
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site to diagnose a refrigerator not making any ice. Performed diagnostic. Found icemaker would not cycle or trigger the water valve when jumped. Provided estimate for new icemaker and harness, Replaced icemaker and harness and retested. All is now working as designed. Unit cycled and filled. No water leaks found.
Near New Braunfels, TX 78130
Richard
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator water dispenser leaking water. During testing found that the water dispenser portion was not working properly. Replaced separator and issue has been resolved. Complete
Near Killeen, TX 76542
Jonathan M
Job Details: 06/01/2020
WASHER WHIRLPOOL MHW5100DC0 "Arrived on site for washer that is leaking. Inspected unit and work area. Found outer tub broken where the Bello sits.
Near Horseshoe Bay, TX 78657
James
Job Details: 06/01/2020
ICE MACHINE KITCHENAID KUIS18NNXB1 Arrived on site and found unit fills with water but recirculating pump is not running. Tested sealed system and found evaporator plate frosting properly. Found harness to pumps has corroded and will need to be replaced along with new pumps to repair. ; ordrng 1 WP2313705 (pump) and 1 WPW10340992 (harns-pump)
Near Meadowlakes, TX 78654
James
Job Details: 06/01/2020
REFRIGERATOR MAYTAG MFI2569VEM Arrived on site and found fresh food set to 41 and temp at 34. Tested thermistors and found thermistor reading 51 degrees. Found thermistor out of range and installed new. Tested operation and found unit working properly. Job complete
Near Round Rock, TX 78665
David S
Job Details: 06/01/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site to install previous diagnosed parts. I could not get the blower wheel loose from the motor I am ordering the blower wheel WP694089, and blower housing WP8577230 to complete th repair. Please place customer on cancelation list for sooner service. ; ordrng 1 WP694089 (wheel) and 1 WP8577230 (housing)"
Near Austin, TX 78730
Kevin
Job Details: 06/01/2020
OVEN KITCHENAID KOST100ESS01 on site and replace control board and console diagnosed on previous visit, after replacement oven is operating and heating normally collected remaining labor, job complete"
Near Georgetown, TX 78633
Wesley
Job Details: 06/01/2020
WASHER WHIRLPOOL WFW9550WW00 Arrived onsite and tested washer for noise. Provided customer instruct on unit operating properly and on possible bearing failure under heavy weight. Unit is operating as designed.
Near Austin, TX 78739
Luis
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KFIS27CXMS5 Arrived on site to install parts previous tech ordered. Removed defective mullion installed a new mullion
Near Bee Cave, TX 78738
Brandon
Job Details: 06/01/2020
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for customer complaint of unit not making ice, found no water getting to reservoir due to blockage in water tube. Ordering water tube.; ordrng 1 WPW10678299 (tube)"
Near Marble Falls, TX 78654
James
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site and found unit cooling. Found freezer at -7 and fresh food at 35. Unit operating properly at this time. Compressor may have had too much pressure in high side when failed start device was replaced and now that the compressor is starting and running properly the unit is cooling. Job complete
Near Dale, TX 78616
Jacob
Job Details: 06/01/2020
RANGE THERMADOR PRD606RESG/03 Arrived onsite to replace part ordered by previous tech. Replaced display module. Tested unit. Unit test good. No issues at this time. Job complete
Near Lockhart, TX 78644
Jacob
Job Details: 06/01/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for unit making a loud clunking clicking noise. Put unit in test mode. Found no error codes. Upon more testing. Found that cam was making extra clicking noise. Replaced cam. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78633
Wesley
Job Details: 06/01/2020
FREEZER WHIRLPOOL WZF34X16DW00 Arrived onsite and found unit operating with fans and compressor running but no frost pattern and .5 amps. Internal temp at 60f. Advised customer that compressor would be needed to repair loss of cooling and repair
Near Georgetown, TX 78628
Lou
Job Details: 06/01/2020
RANGE WHIRLPOOL WFE770H0FZ2 "Arrived on site to install previously diagnosed and ordered part. Due to the unit shorting out at the terminal block and the terminal block melting, I removed and replaced the terminal block and tested and unit is operating as designed. Job completed"
Near Killeen, TX 76542
Jonathan M
Job Details: 06/01/2020
MICROWAVE MAYTAG MMV1174FB2 Arrived on site to install previously diagnosed parts. Area. Replaced microwave door and tested unit. U it is working as designed. Call complete.
Near Austin, TX 78731
Kevin
Job Details: 06/01/2020
RANGE KITCHENAID KDRU763VSS00 "Arrived on site I inspected range and found F to be zero showing on user interface. Replaced user interface/switch membrane and range is now responsive and operating normally.
Near Georgetown, TX 78628
Lou
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL Wdt720padm2 "Arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit operated as designed until the element failed to come on. I could hear the relay on the control open, but the element did not heat. Checked amp draw and it was zero. I removed and replaced the element and retested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 06/01/2020
FREEZER WHIRLPOOL WRS555SIHZ00 "Arrived on site to inspect refrigerator ice maker working sporadically. Upon further inspection, the customer advised that the ice maker works sometimes and sometimes it won’t. I checked temps in the FC=10 degrees. I found the “replace filter” indicator light on and customer said they haven’t changed the filter. I placed the unit in diagnostics and tested the ice maker. The IM harvested properly and water the tray. I found ice in the bin as well. Customer also advised that they have been opening the FC door a lot to get ice from the bin and get food from the FC section. I advised the customer that the more they open the door, the longer the ice cycles will take to make ice due to the temp changes. I recommended that the customer replace the filter
Near Waco, TX 76710
Cliff
Job Details: 06/01/2020
WASHER WHIRLPOOL WTW5600XW1 Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found during previous repair technician accidentally removed pressure tube and wiring from control. Rewired unit and reset pressure tube to the proper position. All is working properly at this time. No leaks were found at time of service.
Near Spring Branch, TX 78070
Richard
Job Details: 06/01/2020
OVEN KITCHENAID KEBS207BSS00 Arrived onsite for the oven not working. During testing found that the fuse had blown again and that the upper blower was the cause of the fuse going out. Replaced upper blower and fuse and oven tested good. Complete
Near Leander, TX 78641
Lou
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed unit in diagnostics showing no error codes. Customer has a water softener system in their home and the unit is connected to this system. I continued with testing and the unit continues to operate as designed. Water temps are good, dispenser is opening, all three spray arms are clear of debris and functioning properly, heating element is functioning and at correct amp draw of 7-9amps during wash and drying cycles. No error codes at the end of testing. I advised the customer of my findings and recommended that they rinse their dishes before putting them into the dishwasher. Recommended detergent use and recommendations for use & care. No water leaks observed during service, job completed."
Near Round Rock, TX 78664
David S
Job Details: 06/01/2020
DISHWASHER WHIRLPOOL IUD7555DS3 "Arrived on site for dishwasher not closing properly. I inspected the unit and work area. I replaced the strike and still found the same issue. I gained access to the inner panel and inspected the hinges, I found the door and hinges misaligned. I removed and reinstalled the hinges, and realigned the door. I tested the door operation. The door is now remaining closed every time and is latching as designed. Job complete. No water leaks detected."
Near Leander, TX 78641
Lou
Job Details: 06/01/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site to inspect washer lid coming off. Upon further inspection, I found the back left corner of the lid, at the hinge, was cracked and causing the lid to not close properly. I removed and replaced the lid and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
David S
Job Details: 06/01/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven having no power. I inspected the unit and work area. I found the thermal fuse to be bad. I replaced the thermal fuse with new and powered the unit on. I tested the unit and unit operated as designed. I spoke with the customer about not leaving the oven door open while it was cooling, that doing so will, cause that fuse to pop. I also spoke to the customer about reshaping the gasket once a month to prevent any heat from escaping the top of the oven. Job complete."
Near Austin, TX 78732
Luis
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KBSD606ESS01 "Arrived on site for no cool and friction noise. Found unit not entering defrost,ran diagnostics heater not powering on. Removed cover found harness not connected to heater,installed harness heater powered on and started defrost. Removed bottom grill found left side of unit at an angle,fro action noise is due to harness sleeve rubbing against door hinge screw,advised customer to have unit uninstalled and test door operation,if noise is still present to install and call back if no noise then installation issue"
Near Austin, TX 78738
Brandon
Job Details: 06/01/2020
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Arrived on site for customer complaint of lights not working in freezer compartment, found failed module, I replaced module, unit tested good."
Near Austin, TX 78731
Kevin
Job Details: 06/01/2020
REFRIGERATOR JENN-AIR JFC2290VEP5 "Arrived on site and inspected refrigerator and found both gaskets are Terry and are black along the edges. Also found left end cap Is broken and deli tray cover is missing. I need to bring back all four pieces to correct refrigerator. Customer may not wish to replace fresh food door gaskets but will make that decision on the next visit. ordrng 1 W10830046 (gasket-fip) and 1 WPW10122078 (endcap)"
Near Leander, TX 78641
David Z
Job Details: 06/01/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 "Arrived on site to diagnose microwave that had a non functioning light. Performed diagnosis and found no power at socket, exploded bulb, and char mark on housing. Replaced housing and bulb and retested. Still not powering on. Replaced control and retested. All is now working as designed. Call complete."
Near Austin, TX 78733
Kevin
Job Details: 06/01/2020
OVEN KITCHENAID KEMS308/378 "Arrived on site and found door is not closing properly, model and serial tag is missing. A new inner oven door and both hinges would be needed to correct the issue. Without the entire model number we cannot determine what exact parts fit this unit, job complete"
Near Pflugerville, TX 78660
David S
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to install previous diagnosed parts. I inspected the unit and work area. I found rails working as designed, and pulling the freezer door closed. I found the gasket on the freezer was not molded properly, I remolded the gasket. I also found the unit out of level. I leveled the unit and tested the door operations. All designed as operated. No water leaks detected."
Near Austin, TX 78746
Jacob
Job Details: 06/01/2020
RANGE JENN-AIR JGS1450FP0 Arrived onsite for unit java broken glass door. Saw broken glass to the outer portion of the door. Replaced front panel glass. No issues at this time. Job complete
Near Austin, TX 78735
Kevin
Job Details: 06/01/2020
OVEN JENN-AIR JJW3830IM00 "Arrived on site and inspected ovens and found a screw punched through top handle on left hand side, will bring back all door components to ensure a repair on the next visit; ordrng 2 W11132942 (SPACER)s and 1 W11250935 (HANDLE) and 2 W11313010 (WASHER)s and 1 W11325162 (DOOR) and 2 WP488130 (nut)s"