"Arrived on site for microwave oven combo for screen freezing and not allowing to make selections. Customer stated they reset unit at circuit breaker and no issue since. Inspected unit and work area. Performed diagnostics mode and checked fault code history, none stored. Performed manual components activation and tested components. Placed item in microwave and tested heating operation. Found unit operating as designed. Called Whirlpool safety team and spoke with Jennifer. Informed on service performed. (Sr# 7732619323)."

"Arrived on site to diagnose leaking dishwasher. Found leak coming from diverter on sump while unit is in use. Replaced sump and motor and retested. Verified unit working as designed with no further leaks.

"Arrived on site for refrigerator not dispensing water. Customer stated that unit is connected to filtration system. Inspected unit and work area. Found UI separated, removed UI and corrected. Bypassed filter head and tested dispenser operation, found no water. Performed diagnostics mode and tested dispenser and found control recognizing dispenser operation. Gained access to inlet valve and disconnected water line going to valve and found water. Measured voltage to valve with dispenser activated and found 120 volts. Found failed inlet valve.Removed failed IV and installed new. Tested dispenser operation while monitoring for possible water leaks. Assembled unit and tested operation again. All tested good, no water leaks detected. Informed customer to leave bypass for filter since connected to filtration system.

"Arrived on site for washing machine thats not spinning and its flashing an F7 E9 error code. Inspected unit and work area. Ran the unit through diagnostics and found an F7 E3 (motor drive module over current), F7 E9 (locked rotor), F7 E8 (motor stator over temperature), and F2 E1 (UI stuck key) error codes. Test of the unit Anna manual high-speed spin and found that the unit would not spin for more than half a second and would stop. Went through all stages of the motor testing in the taxi and found proper resistance in the motor. Checked resistance through the motor at the control and found resistance readings jumping around but staying within proper resistance ratings. Spoke to PR and was advised to replace the control due to potential issue with the control and if they did not fix the issue, and said order the harness. Replaced the control and tested the unit. The unit was able to sustain a high-speed spin for 3 1/2 minutes without a fault. Were in the unit for an auto test and the unit ran as designed. Advise the customer to run several loads and to call back if they have any further issue. Call complete."

Arrived on site to install the heater per special project. I installed the new heater and then tested the unit while monitoring amp draw. I found the heater running as designed. No leaks observed at the time of service. Call complete.

Arrived on site for dishwasher not turning on. Upon arrival confirmed complaint. Found no voltage going to terminal. Found secondary light switch wired to unit turned off. Also found after restoring power that unit had loose wire nut connections. Reconnected wiring and tested unit. Found no leaks during tests. Unit now functioning as designed. Call complete

"Arrived on site for install of previously diagnosed parts. Found the spades did not fit the new spark module. Found outputs of the ignition module open, ordered ignition module part number WB13K10051 TWICE. GE has subbed part number to WB13K10054, output terminals are 3/16 th. existing ignitor wires and new ignitor wires are 1/8 th, unable to use subbed part number. Part number sent to in house research. ; O-emld tckt"

Arrived on site to test unit for unit not heating. Test unit and found bad high voltage. Will need to replace magnetron capacitor and diode

"Arrived on site to inspect unit for not making ice, upon inspection found the unit not turning causing the issue, replaced ice-maker and tested. All functions worked normally. Complete"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the FC drawer slides and tested. Drawer is closing as designed. Due to the unit not defrosting, I tested the element and it was within ohms range. Tested voltage at the element and got 0V. Tested voltage at the hv control P1-2 to P2-7 and got 0V. I advised the customer of my findings and am ordering the HV control and CNOTE-AUTHORIZATION. Office to schedule return service due to the availability of the part. No water leaks observed during service.; ordrng 1 WPW10675033 (Hv control) and 1 CNOTE (AUTHORIZATION)"

Arrived on site to replace igniter module. Replaced module test unit and unit test good burner igniting correctly job complete.

"Arrived onsite for washer not cleaning clothes properly. Upon arrival tested unit and found not actuating. Inspected underneath unit and found faulty actuator. Per Whirlpool service pointer, must replace actuator. Replaced actuator and tested. Unit is functioning properly. No error codes at this time. Job complete"

"Arrived on site to inspect unit for leaking air into ice maker causing clumping, upon inspection found the ice door cracked on top section causing issue, replaced ice-door and tested. No issues found. Complete"

Arrived on site for washer not turning on.

Arrived on site to diagnose a dryer that is not starting. Found contacts on plug corroded preventing proper contact with outlet. Cleaned contacts and all is working properly at this time.

Arrived on site to replace previously ordered parts for refrigerator. Replaced icemaker and fill tube and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose an ice machine that is not producing. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a dishwasher that is not responding to user input. Found ui shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site for customer complaint of unit not starting, found start button not responding on console, ordering part. ; ordrng 1 Cnote (Office to reschedule)"

"Arrived on site to inspect unit for not cooling normally in the freezer, upon inspection found the units freezer vent are blocked with some food, instructed customer on how to properly stock the unit and cleaned the customer condenser coils. All functions worked with no issues. Complete"

"Arrived on site to inspect unit for a ice maker falling off the screws, upon inspection found the screws stripped out and the ice maker flooded with water causing a short. Ordering new ice maker and screws, office to reschedule. ; ordrng 1 4317943 (ICEMAKER) and 2 489478 (Screw)s"

Arrived on site for complaints of MW not starting and making a clicking noise. Found failed interlocks. Found the part sent was incorrect. Spoke to PR. Will need the correct interlocks to complete repair. Office to reschedule.; ordrng 1 W11551761 (Interlock) and 1 W11551558 (Interlocks)

"Arrived on site to test unit for loud noise while in spin. Found failed gearcase. Replaced gearcase and slider, tested unit, unit now working as designed. No leaks detected. Job complete."

"Arrived on site to replace motor and spray arm, I replaced spray arm and was unable to gain access to motor due to install issue, informed customer to have dishwasher made accessible for us to work on. ; ordrng 1 Cnote (Customer will call to reschedule)"

Arrived on site to install previously diagnosed parts. Installed new white glass door and bushing. Door opens and closes as designed. Job completed.

"Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Found ice buildup on RC evaporator. Performed diagnostics mode and tested operation. Found evaporator fan not running, possible due to ice. Found evaporator thermistor opened. Will need to replace thermostat with fan scroll. Found no ETA available on parts. Office to schedule return. Spoken with customer on defrosting unit 24hours before service. ; ordrng 1 W11098695 (Fan scoll) and 1 W10316760 (Thermistor)"

Arrived onsite and customer had defrosted unit well. replaced the freezer evap harness. Unit is now operating as designed. All checks good. Advised customer on repair.

"Arrived to inspect top oven heating issues. Found the touchpad not accepting commands. Also ordering main control due to the key pad issues and control and will return with the igniter. Needs more work, Office to reschedule return services. ; ordrng 1 WB27X25332 (CONTROL BOARD) and 1 WB27X21183 (DISPLAY/TOUCHPAD)"

"Arrived on site and found refrigerator is unplugged. Resident AFCI states breaker tripped several days ago and would not reset, Recently they tried resetting it again and it will now stay in the on position. Checked for ground fault at power cord on refrigerator and did not find any problems. Plugged in refrigerator with amp meter and found Starting amp draw 8.4, run amp draw 1.1-1.6. Sent a copy of Service pointer discussing AFCI nuisance tripping, resident will allow refrigerator to cool since refrigerator was unplugged on arrival.

Arrived on site for washer not spinning to close out correctly and leaking water. Upon arrival confirm issue after further inspection I found that the drain pump was the cause of leak and had internally rusted out and cracked and after further testing also found that the coupler had broken and failed. After reassembling the unit with a new drain pump as well as a coupler I was able to reassemble and test the unit and found everything functioning as designed with no leaks and unit fully spinning call complete

"Arrived to inspect F1E4 MW Relay issues when customer turned on unit at the breaker box and door is closed, the unit only hums and gives the error code F1E4 MW Relay error. Micro computer is needed. Also ordering authorization ; ordrng 1 W10824822 (CONTROL BOARD)"

"Arrived to inspect lower oven powering on unintentionally, couldnt duplicate the issues, but according to Technical Service Pointer #: W11525545 Rev B customer needs to connect the unit to WiFi for an update OTA (over the air) from whirlpool that corrects this issue.

Arrived on site for dryer not turning on. Upon arrival confirmed issue and found a stable 240 V connection. after further inspection I found at the door switch had broken causing unit not to think door was shut for the start. Installed new door switch reassembled and tested the unit and found dryer fully heating and turning on as designed call complete

Arrived onsite to install previously diagnosed parts and found that the new evap motor was broken in box I am ordering another one. 1xwp2315549 WP2315549 and returning with the other parts to complete call. ; ordrng 1 WP2315549 (Evap motor)

"Arrived on site for E01 AND F08 ERROR CODES - UNIT STOPS MID CYCLE AND NOT SPINNING CLOTHES DRY. Placed in diagnostics and F8E1, F1E1 came on. Cleared error codes and ran quick diagnostics cycle. C6 took more time than it should to complete the cycle. Gained access to rear and found pressure hose was damaged with a hole and no longer mounted to clip being reason for F8E1. Also found main control faulty based on diagnostics test and error code F1E1. for control (WPW10701570) and hose (W11044559)

Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and after further testing I found u it had major defrost issue in fc. Verified thermistor was still operating within specs. Found both fans and compressor running. Found control failing to send power to unit. Replaced Control and removed all ice from evap coil. Informed customer to give unit 24-48 hrs to stabilize temps and fill ice bin back up. Call complete

"Arrived on site for dryer not heating. Upon arrival confirmed complaint and found stable power supply from outlet. After further inspec I found element and both high limiter and cutoff and shorted. Also found when oktage was applied that timer wasnt sending corr3ct power to element. Replaced cutoff kit, element, and timer. Reassembled and tested unit. Found dryer fully functioning as designed. Call complete"

"Arrived on site for a washing machine that wont drain, agitate, or spin, inspected unit and work area. Confirmed the customers complaint and ran the unit through diagnostics. Found an F7 E5 (shifter fault) error code. Tested the unit and found the shifter not registering the unit spinning when called to spin. Replaced the shifter and tested the unit. The unit began to work as designed. Call complete."

"Arrived on site for customer complaint of unit not powering on, found unit is hard wired and high in the cabinet, will need two techs to remove unit to change parts. I was able to test power and fuses, power and fuses tested good, ordering control, and console. ; ordrng 1 W11451816 (Console) and 1 Cnote (2 techs) and 1 Cnote (Office to reschedule)"

Arrived on site for a dishwasher that is not completing cycles. Inspected unit and work area. The customer advised the unit is stopping within the first few minutes or at least the first 20 minutes of the cycle. They advised that the unit does not seem to complete the cycle and its intermittent as to when it actually shuts off. They did indicate that the unit flashes the clean LED when it does not finish the cycle. Ran through diagnostics and found an F9 E1. Check the drain portion of the dishwasher and did confirm that the dishwasher had issues draining properly. Checked the garbage disposal and found the garbage disposal full of junk. Cleaned out the garbage disposal and tested the unit again. The dishwasher still had an issue. Checked the drain pump and found debris inside the drain pump area remove the debris and test the unit several times. The unit is now working as designed. Call complete.

"Arrived on site to replace previously diagnosed ice chute, ice door separator and Permagum. Placed Permagum around ice chute and ice door. Replaced ice door, tested unit, unit working as designed. Advised customer to monitor. No leaks detected. Job complete."

Arrived to inspect gas freestanding range gas smell. Powered the oven on and found the bake and broil both work properly. The smell was from the bake igniter reigniting during the normal bake cycle. The natural smell is normal. No leaks detected. Job complete

"Arrived on site for a dryer that is making an electric sound and is shutting down th dryer after starting a cycle. Inspected unit and work area. The customer advised that the unit after she initially starts it will run for about 2 to 3 minutes but will be making a labored sound and as soon as that electric sound happens, the timer will continue to run but nothing else happens for the complete rest of the cycle. She advised that itll be several hours until the unit will work and then unplugging or flipping off the breaker and flipping it back on does not do anything. I checked voltage going to the unit and found proper voltage and polarity at the plug. The customer advised they recently had the breaker replaced. Tested the unit a time dry cycle and found the unit running as designed for over 10 minutes without making the same sound. Attempted to replicate the issue several more times and could not replicate the issue. I called Whirlpool Techline and spoke to Austin SR# 7732683699. He advised that based on the sound of the complaint, the issue would most likely be with the overload tripping on the motor due to too little voltage or too much voltage being supplied when this is happening. But because voltage is showing correct right now it is most likely that that is why the unit is working as designed. He advised to have the customer call back if further issues persisted but to first check with an electrician about the electrical supply prior to having return service. Checked all connections underneath unit to the motor and could not find any pinched wiring or connection issues. The unit is working as designed. Call complete."

Arrived on site for Clunk or Clunking Noise - Top Load Washer. Placed in diagnostics and got F0E7. No other error codes came on. Cleared error code. Ran diagnostics and washer performing as designed. Placed in drain and spin. Ran full cycle to hear noise. Had customer come in to listen for clunking noise and identified as the belt slipping a bit when going into spin from agitate. Removed belt and installed new belt. Had customer listen for noise in component activation and it was gone with new belt installed. Job completed.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the main control and oven sensor and tested. Unit is operating as designed. Job completed."

Arrived on site to inspect ice maker arm not cycling properly. Confirmed the complaint and replaced the defective ice maker.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, UV dye drier and access valve and vacuumed the system. Pressures held at -30/0. Installed 4.8oz of R134a refrigerant and monitor pressures. Pressures were good at -1/120 and unit is cooling as designed. Recommended that the customer not place anything in the unit until they get back from vacation (10 days). No water connections to the unit, job completed."

Arrived for dryer with long dry time. Upon arrival customer informed me that she runs the dryer on low temp. I performed and airflow test and found that it is good. And found unit heating. Unit operating as designed. I advised customer to use medium or high temp to dry her clothes. Job complete.

"Arrived onsite and tested fridge for chemical smell and taste throughout affecting unsealed food and ice and dispensed water. Cooling well. No cooling issue. Fridge is also clean. Detected hint of bleach flavor in the water which narrowed problem to a water system issue. Airborn smell could be reasonably attributed to ice in bin. Advised customer that aside from flushing water system conventionally, there are no approved treatments or repairs for water system cleansing.

Arrived on site to install missing bail arm extension. Installed extension to properly manage ice bucket level. Unit now working as designed. Call complete.

"Arrived on site to test unit for dispenser not working properly, tested unit found dispenser door broken, replaced dispenser, ran unit for 15 min to make sure dispenser opened, unit is now running as designed, no leaks detected job complete"

"Arrived on site to inspect unit for leaking, upon inspection found the unit leaking (per video shown) on the left corner. Replaced parts ordering by previous tech and tested, no leaks found during testing but customer called and stated it was leaking again, spoke with N.E.W and got claim updated. Ordering gasket, clear door, lower spray arm per service management team. Ordering needed parts. Office to reschedule ; ordrng 1 W10300924 (Gasket) and 1 Cleardoorfordiagnostic (Clear door for diagnostic) and 1 W10629546 (Lower spray arm)"

Arrived onsite for to cold in freezer. Upon arrival checked temperature. Freezer temperature at 2-4 degrees. Customer complained due to frost buildup on food product on the upper rack of the freezer. Unit has warm air migration. Upon inspection found gap in liner on upper portion of freezer compartment. Sealed gap. Customer will monitor. Job complete

Arrived on for dryer making noise when in uses. Upon inspection I found the belt loos/stretched. I installed new belt and tested unit and found that the noise had gone. Job complete.

"Arrived onsite for washer not spinning correctly. Put unit in diagnostics and found stored error code Fault code 26 unbalanced load. Ran test cycle and found noise coming from underneath unit. Found belt worn. Replaced cam and belt and tested. Noise stopped. Ran spin test and did reach full spin RPM. Customer also complained about beeping noise from console. Stated previous company replaced control board. Checked programming and found control not programmed correctly. Was on version 12 and should have been on 11. Reprogrammed and saved. Still heard some intermittent beeping. Reset unit and beeping stoped. If symptoms persist recommend replacing main control, console and ordering lid switch. Job complete"

"Arrived on site to inspect cooktop burners arcing. Upon further inspection, the customer advised that the front left burner will be on and the back left burner will begin to arc. I tested the front left burner and found when the ignitor arcs, all of the other burners ignitors arc which is normal. I did find that while the front left burner is on, the other burners will arc. I found service pointer W10540279-A and it states that due to this issue fo the other ignitors arcing while using the front left burner to replace the burner head. I am ordering the front left burner head, burner cap, griddle cover and ignitor harness. Office to schedule return service due to the availability of parts. No gas leaks detected during service.; ordrng 1 W11106799 (Front left burner head) and 1 WPW10256034 (Front left burner cap) and 1 W10160195 (Griddle cover) and 1 W10116181 (Ignitor harness) and 1 W10116174 (Harness)"

"Arrived on site to inspect dishwasher not working. Upon further inspection, the customer advised that the unit is tripping the breaker intermittently. I inspected the breaker to find it a GFCI breaker and when turning power back on, it has a red LED flashing meaning the breaker needs to be replaced (photo). I cycled power and placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. During testing, I tested amp draw to the components and all are within amp draw range. I made recommendations for use and care as the customer has a water softener system, as well as, recommendations for detergent and rinse aid use. Also recommended that they have a certified electrician look at the breaker. No water leaks observed during service, job completed."

"Arrived on site to inspect unit for a broken wheel on the adjuster. Upon inspection found the left hand sides wheel snapped causing the issue, replaced the left hand side adjuster and tested. Complete"

Arrived on site for a range with the UI not functioning properly. Upon arrival the customer showed me that the 0 and 9 key were not working on the UI. I installed the new membrane and then tested the unit. It is now working as designed.

Arrived on site for a range with the lower oven that was not working. I gained access to the ignitor and then tested the unit. I found the lower oven bake ignitor not getting red at all. Upon further inspection I found the ignitor harness broken. I installed the new ignitor and then tested the unit. I found the unit now working as designed

Arrived onsite to replace parts as previously ordered by previous tech. Upon further testing of the unit. Only found that the heating element needed to be replaced. Replaced heating element. Tested the unit. Unit tested good. Job complete

Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Spoke to TG and was advised to replace the light switch. Replaced light switch and tested the unit. The unit still wouldnt light. Replaced one of the light assemblys. Found that light turn on but the other not illuminate. Replaced the other and both lights began to work as designed. Checked the motor and found the motor making a weird sound as the fan was running.

"Arrived on site for customer complaint of upper rack grabbing gasket, found upper rack bowed in left side, ordering upper rack, I installed new gasket. ; ordrng 1 W10728863 (Upper rack)"

"Arrived on site for customer complaint of unit not powering on, found power getting to UI console, found failed console, I replaced console, unit tested good."

"Arrived on site and inspected refrigerator and found icemaker is not filling, found correct voltage to valve but it is not operating. A new one will be needed to correct the issue.

"Arrived onsite for unit not agitating or spinning once again. Tested the unit, unit tested good. Passed automatic diagnostics. Upon further inspection, found that inside the lock that there was alot of detergent poured into it. Home care provider said that they have been pouring detergent down it for a while. Let them know that its not the correct spot for pouring detergent. Let them to clean the lock soon to help with the lock possibly not locking to finish the loads correctly. No leaks at this time. Job complete"

"Arrived on site to inspect dishwasher rack issues. Upon further inspection, the customer devised that the upper rack and 3rd level rack doesnt pull out well and the door doesnt stay open. I tested the door and it is opening as designed. I pulled the upper rack out and found it rubbing against the left side of the tub and pulling on the gasket. I adjusted the rack and tested and it is operating as designed. I tested the 3rd level rack and it is normal/operating as designed. I placed the unit in diagnostics showing no error codes and continued with testing. Unit is operating as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."

"Arrived on site to inspect unit for not spinning on high without a clicking sound. Upon inspection found the fan cracked causing the issue, when checking the new blower fan I found the whole thing was broken apart, ordering new fan. Office to reschedule ; ordrng 1 W11100651 (BLOWER)"

Arrived on site to replaced regulator. Replaced regulator test unit for leaks no leaks present job complete.

"Arrived on site to inspect dryer stopping during a cycle. Upon further inspection, I tested the unit and it came on and I could hear the burner turn on. I turned the unit off and then tested again and this time while pressing the start button, the unit failed to come on, but I could hear the relay clicking. I tested voltage and the unit is getting 123V. When I went to test voltage at the burner relay, I got 0V and the unit failed to turn on.I removed and replaced the main control and retested and unit is operating as designed. No lint observed during service, job completed."

Arrived on site to follow up on cooktop with no working high setting on downdraft. Replaced harness going to motor due to burnt wire and retested. Verified unit is now working as designed.

"Arrived on site for dishwasher not draining. Customer stated unit has never drained. Inspected unit and work area. Found knockout punch still in garbage disposal. Removed punch and drained unit. Performed diagnostics mode, found error code F6-E4 float switch due to unit not draining. Monitored test operation and found all components operating as designed. Removed access plate and inspected. Unit tested good, no water leaks detected during service."

Arrived on site to test unit for console not turning cycles off and not being able to sinc unit to whirlpool app. Found control cycling elements as designed. Control is doing what its supposed to. Found console acting erratic. Advised customer new SAID# would need to be updated into app for proper connectivity.

Arrived onsite for dishwasher not draining properly. Found unit is draining properly. Customers issue was standing water droplets surrounding tub. Customer was not using rinse air. Instructed customer on continual use of rinse aid and the time needed (30 consecutive washes)to start seeing the benefits of the rinse aid. Job complete

"Arrived on site to diagnose an oven that is giving error code. Found f8e0 error code saved in control and oven not alerting homeowner when temp has been reached. Ui and cooling fan will need to be replaced to complete repairs. Office to set return appointment and have autho provided for repair.; ordrng 1 W10672895 (Ui) and 1 Authoneeded (Autho needed), states that autho needed"

Arrived onsite to replace previously diagnosed part. Replace freezer led module. All lights are now functioning properly. Special project #: S191AQ Parts & Labor. Job complete

"Arrived on site for complaints of dishwasher not working. Found unit stuck in drain mode. Found float switch open. Will need new float switch, bracket, float stem, and timer to complete repairOffice to reschedule. No water leaks detected.; ordrng 1 Wd21x10013 (Timer) and 1 Wd12x335 (Stem) and 1 Wd12x10023 (Bracket) and 1 Wd21x479 (Float switch)"

Arrived on site to inspect dishwasher for failures. Ran diagnostics and didn't find any failures to unit at this time. Advised customer on findings and no leaks were found at time of service.

Arrived on site to test unit for door handle falling off. Secured handle to front panel test unit and unit test good job complete.

"Arrived on site and found dishwasher is not mounted. Only the right hand side mount was being used and It has broken. The left hand side mount is still good and reattached dishwasher to Cabinet. Homeowner complaint is also about residue left on glassware. If you wet your finger the residue wipes right off. This is excess soap, took a short video of dishwasher running and how much soap buildup is still in it is visible. Recommended that a machine cleaner, dishwasher magic, lemme shine be used to remove salt buildup inside dishwasher. Dishwasher is functioning normally, job complete"

Arrived onsite for ice buildup in rc. Upon inspection I found drain pan bowed. Will need drain pan shims to complete call. Customer also want to replace back panel ordering 1xwpw10577369..; ordrng 1 WPW10577369 (COVER-BACK) and 2 Shims (Shims)s

"Arrived on site and inspected range and found residents are experiencing it not igniting. While attempting to measure amp draw on igniter gas ignited and is now heating properly. Started oven multiple times and sent a short video to PR. It is possible the gas valve is starting to fail.

"Arrived on site for cooktop not burning evenly and having a gas smell. Upon arrival the customer stated that the real issue was the flame did not have enough high to low fluctuations. I tested the unit and found that the valves needed to be adjusted for flame height. I adjusted the valves and then had the customer verify it is now a good fluctuation. I also found the customer on propane, and their prior unit had been gas. I informed the customer that the propane flames will be different than the gas, and the gas has greater fluctuation in height. I found the unit working as designed.

"Arrived on site and found F01 showing on display. homeowner has never used oven, uses it only for storage. Error code is showing because temperature sensor has failed. Used an old temperature sensor to clear error code, no prescreened parts. Oven is technically working however temperature reading is likely to be off. customer asked about replacing igniters specifically front metal is not working. I found all orifice holder mounting screws are rusted and or stripped.

Arrived to inspect dishwasher issues.

Arrived on site for a refrigerator that is not cooling the refrigerator section. Inspected unit and work area. Check the freezer in found massive defrost issue inside the freezer section with frost building up 4 to 6 inches off of the evaporator cover. Faster so bad that it was enveloping several items inside the freezer. Ran the unit through diagnostics and found the defrost sensor out. ; ordrng 1 W11545823 (Harness) and 1 WP2315549 (Evaporator motor) and 1 WPW10495967 (Heater)

"Arrived onsite and tested unit for ongoing ice sticking in the chute and clogging. Mechanically the unit is sound. The ice door is sealing and will hold water during test. Unit constantly jams with ice cubes. And they stick to the chute worse after some moisture is present from the shards of the last call for ice. Techline unavailable with scheduled training meeting at time of service. Other than large ice cube theory, which would indicate the control is not timing the fill properly. No further recommendations for repair."

Arrived on site for Not Heating - Electric Dryer. Took temp and dryer was not heating. Tested fuse and it was getting continuity. Gained access to element and found coils had broken. Removed element and installed new element. Tested dryer and it is heating as designed. Job completed.

Arrived on site to install new heating element to resolve deteriorating bushings per SP W11540964. Installed new heater and verified no leaks or water damage present. Call complete.

Arrived onsite and repaired dryer by replacing dented front panel. Unit is now operating as designed.

"Arrived on site to inspect unit for not closing normally, upon inspection found the units latch cracked on the latch assembly. Ordering latch assembly. Office to reschedule ; ordrng 1 W11414731 (Latch)"

Arrived onsite for dishwasher with bracket on top shelf broke/leaking. Upon inspection I found that the upper rack wheels broken. Upon further inspection I found that the vent wax motor is leaking. I am ordering 1x wpw10428211 vent and 2x w11157085 wheels. Rescheduled for 01/13/22; ordrng 1 WPW10428211 (Vent) and 2 W11157085 (WHEEL-UPER)s

Arrived on site to replaced burner head and caps. Replaced both parts test unit and unit test good job complete

Arrived on site to test unit for right rear burner sparking. Found element burnt. After multiple attempts and no signal was unable to document with safety team on findings. Attempted to drive around with no improvement on signal. for element. Job complete.

"Arrived on site for no lights diagnosed defective led modules,replaced both freezer,2 upper leds in fresh food compartment and lower left led module,all leds working as designed.

Arrived onsite for the Inuit not heating. Tested the u it and it would not turn on in bake. Replaced the control and the igniter and the unit heated up once again. Did notice that the oven gasket seal has ripped apart. Ordered a new seal. Rescheduled with customer ; ordrng 1 WPW10535778 (Oven gasket seal)

Arrived onsite and found unit gaskets coming loose and causing sealing issues. Restored gaskets to good working order. Unit is now operating as designed. Advised customer on repair.

Arrived on site to diagnose a refrigerator with lights not working. Found failed led modules and replaced them. All is working properly at this time.

"Arrived on site to diagnose dishwasher that was not starting or running cycles. If you open the door start just blinks. Found no response at all from the start or cancel buttons, so you cant actually engage a cycle. Unit needs a new switch membrane and possibly control.

"Arrived on site for no upper lights in fresh food section. Diagnosed a defective led module,replaced upper back led module,after replacement all leds working as designed.