We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Liberty Hill, TX 78642
Lou
Job Details:
04/26/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit on and the unit warm. Found the compressor very hot and showing 1.02amps. Placed my gauges in the unit and checked pressures and found them very low. Gained access to the evaporator and found a pinhole leak on the left side in the coil. I vacuumed the system and removed and replaced the evaporator and UV drier and vacuumed the system again. Pressures held at -30/0. Installed 4.8oz of R134a refrigerant and monitored pressures. Pressures held at 2/190. Reassembled the unit and no water lines connected to the unit. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Lakeway, TX 78738
Luis
Job Details:
04/26/2021
"Arrived on site for freezer drawer issues. Found plastic bracket not inserted to upper glide rail,installed bracket to glide rail tested upper drawer operation good.
We serviced a
WHIRLPOOL DRYER
Model WED8300SW1
Near Georgetown, TX 78628
Jonathan S
Job Details:
04/26/2021
"Arrived on site for dryer having F1 error code and not starting cycle. Inspected unit and work area. Measured incoming voltage and found correct. Gained access to control and found failed relay on control (see SD-QUICKPIC). Assembled unit and left unplugged. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Pflugerville, TX 78660
Andy
Job Details:
04/26/2021
Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM02
Near Georgetown, TX 78628
Jonathan S
Job Details:
04/26/2021
"Arrived on site for refrigerator FC door having dent. Inspected unit and work area. Removed damaged door and installed new door ( customer had door on hand). Tested door operation. All tested good, no water leaks detected."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Round Rock, TX 78664
Jimmy J.
Job Details:
04/26/2021
"Arrived on site for WON'T START, CLOSES DOOR AND HITS START AND THE START AND EXPRESS WASH FLASH BUT WON'T START. Found door was not placed on the proper hinge notch on the left side. Adjusted left side hinge to correct notch and leveled dishwasher inside enclosure. Customer provided screws to mount the top mounts to the base of the counter. Ran through diagnostics and no error codes came on. Completed full diagnostics cycle and heated properly at end of diagnostics. No leaks detected. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Austin, TX 78737
Kevin
Job Details:
04/26/2021
"Arrived on site and sound customer experienced oven showing that it was off after use but continuing to heat, spoke with techline and they said this is likely due to pending software update discussed in Service pointer W11525554, wi-Fi on oven will have to be turned on to receive software update. SR#7730599141"
We serviced a
UNKNOWN DRYER
Model NED5800HW0
Near Round Rock, TX 78665
Jimmy J.
Job Details:
04/26/2021
"Arrived on site for Long Dry Times - Dryer - Send?Vent Test Kit - W11224254. Found blower wheel came off. Resecured blower wheel to motor stem but wheel wouldnt tighten all the way down onto the motor stem threads. Ordering a new blower wheel. Also ordering a new motor just in case the new blower wheel doesnt thread on all the way, meaning the threads on the motor stem could be damaged causing the blower wheel not to thread down all the way. ; ordrng 1 W11086656 (Motor) and 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near Georgetown, TX 78628
Jonathan S
Job Details:
04/26/2021
"Arrived on site for microwave not heating. Inspected unit and work area. Tested operation while measuring amp draw. Found magnetron drawing amps. Tested capacitor and found failed high side. Removed failed high side and installed new. Tested operation and found working. Assembled unit and tested operation. All tested good.
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Wimberley, TX 78676
Andrew
Job Details:
04/26/2021
Arrived on site to test unit for not cooling. Found evap motor connection was not connected correctly and burnt. Bypassed by installing butt connectors. Dabbed silicone into ends of butt connectors and wrapped with foil tape. Advised customer to leave unit off for 24hrs to allow compressor to cool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Georgetown, TX 78626
Lou
Job Details:
04/26/2021
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I tested temps in the FC=8 degrees and RC=33 degrees at the top shelf and 39 degrees approximately midway down. I found the ice cream soft, but other items frozen in the FC section. I found the beverages on the top shelf up against the left side wall as were the beverages in the 2nd shelf. Also found food items placed all the way back against the back wall restricting air flow. Placed the unit in diagnostics and and tested and the unit is operating as designed. I made recommendations for food/beverage placement and explained how the unit cools. No water leaks observed during service, job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Leander, TX 78641
Wesley
Job Details:
04/26/2021
Arrived onsite and found fridge with perfect seal. Unit pressurizes after being opened. Advised customer on how to operate a smooth open while under seal pressure.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78739
Kevin
Job Details:
04/26/2021
"Arrived on site and inspected washer and found actuator is not attached to cam kit, this is discussed in service pointer W11531483. A new one will be needed to correct the issue.; ordrng 1 W10815026 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Georgetown, TX 78628
Jonathan S
Job Details:
04/26/2021
"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found fill cup frozen. Attempted to cycle ice maker and found no response. Measured incoming voltage and found correct. Measured resistance on motor and found failed ice maker. Removed failed ice maker and installed new. Monitored ice maker cycle. All tested good, no water leaks detected."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNZS0
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
04/26/2021
Arrived on site to diagnose an ice machine that is not producing. Found failed compressor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Round Rock, TX 78664
Andy
Job Details:
04/26/2021
Arrived on site for refrigerator light not working. Tested and inspected unit and found failed LED module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HS1
Near San Marcos, TX 78666
Andrew
Job Details:
04/26/2021
"Arrived on site to replace hinges from previous diagnosis. Replaced hinges, tested unit, unit works good. Job complete."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Manor, TX 78653
Matthew
Job Details:
04/26/2021
"Arrived onsite to replace previously diagnosed parts. Replaced inner hose, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Buda, TX 78610
Richard
Job Details:
04/26/2021
Arrived onsite for the dryer not heating. During testing found that the hi limit thermistor was no good. Replaced hi limit thermistor and cut off thermistor. Dryer tested good and is heating. Did a venting test and it popped up to be poor on the venting.Complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78731
Matthew
Job Details:
04/26/2021
"Arrived onsite for dishwasher not heating and detergent not dissolving. Upon arrival put unit in diagnostics and found stored Error codes 6/6 water temperature, 6/1 no low water, 7/1 no heat. Tested unit and found heater is energizing. Water level is low. Heating issue caused by water temperature and level. Unit will need Valve and potentially control replaced. Office to reschedule.; ordrng 1 W11175771 (valve-inlt)"
We serviced a
WHIRLPOOL DRYER
Model WFC8090GX0
Near Austin, TX 78737
Robert
Job Details:
04/26/2021
Arrived on job for complaints of not heating. Ran diagnostics and found code for overheating. Checked sensor and found out of range. Also will bring control if needed. ; ordrng 1 W11260742 (cntrl-elec) and 1 W11269200 (sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Temple, TX 76502
Tyler
Job Details:
04/26/2021
Arrived on site for refrigerator freezing everything up in the freezer section near the door according to the customer upon arrival. Upon further inspection I arrived and found that there was little to no ice inside the shelving of the freezer door and upon further inspection found that the freezer and fresh food sections were set to zero and 37? but the actual temperatures were zero and 39? in both compartments indicating that both units were cooling as design customer also stated that a week before showing up they had noticed that the ice and started to go away on its own but could not figure out what was causing it upon further inspection of the doors I found no issues with the door gasket ceiling or any other indications if there any hot air leaks. At this time unit does seem to be functioning as designed with no ice building up inform customer to keep an ion it to ensure that the problem does not come back also instructed him to take temperature readings at least 2 to 3 times a day in the event that there is an issue that comes up we can gauge whats going on with the unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD02
Near West Lake Hills, TX 78746
Luis
Job Details:
04/26/2021
"Arrived on site for no cool. Compressor and fans running no frost formation on evaporator diagnosed a leak in the system unit will need a new compressor,evaporator and filter drier.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ02
Near Georgetown, TX 78626
Lou
Job Details:
04/26/2021
"Arrived on site to inspect refrigerator leaking water from dispenser. Upon further inspection, customer advised that the unit isnt leaking water from the water dispenser but from the ice chute area. When I opened the right RC door, I found water debris on the ice chute and on the bottom side opening of the ice bin. Removed the ice bin and found water leaking from the fill tube chute area. Removed the ice maker and found the fill tube chute clogged with ice. Removed the ice and found insulation/fill tube debris inside the chute/ice. Removed the debris and placed ice maker back into place and tested ice maker. Cycled power to the unit to reset controls and Ice maker is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA1
Near Austin, TX 78746
Matthew
Job Details:
04/26/2021
Arrived onsite to replace previously diagnosed parts Replaced sump and motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near New Braunfels, TX 78132
Noah D
Job Details:
04/26/2021
"Arrived on site to inspect unit for not allowing water through, per last tech i added the pressure reduced and new supply line. Tested unit with no issues or leaks. Complete"
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
04/26/2021
Arrived on site to diagnose a range that has a burner no lighting. Found right front ignitor not wired. Rewired ignitor properly and tested unit. Found all is functioning properly at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Round Rock, TX 78664
Jimmy J.
Job Details:
04/26/2021
Arrived on site for LEAKING WATER FROM VENT THAT ASSOCIATED WITH ICE MAKER. PUDDLE DAILY. Found fridge legs were raised causing the fridge to lean forward. Adjusted legs to ensure fridge sits even on all four corners. Ran diagnostics to test ice harvest and it passed. Ran test to call for water and no leaks were detected. Inspected ice chute gasket and it was seated properly. Ran ice box fan test and it passed. Customer showed me area where water was dripping into door shelf. Found water was dripping from ice maker container. Explained that this was normal if the doors are opened often which will makes the ice melt and drip water down to shelves. Ran test for Fridge and Freezer fans. Both fans ran as designed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Killeen, TX 76543
Al
Job Details:
04/26/2021
Arrived on site and inspected washer tub issues.Confirmed the complaint and found the malfunction happened when customer was washing a king comforter.Removed and replaced all 4 suspension rods and calibrated the unit and unit tested as designed.Customer satisfied JOB COMPLETE
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Wimberley, TX 78676
Andrew
Job Details:
04/26/2021
Arrived on site to test unit for not starting. All aspects tested good but when starting voltage drops in L2 to 18vac. Advised customer electrician needs to test unit under load. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78737
Robert
Job Details:
04/26/2021
Arrived on job for complaints of no spin. Ran diagnostics and found code f0e9 and f0e5 both for unbalanced load with a note that the cycle will stop and not finish if not correct. Called Susie and she recommended to call tech line again. Called tech line they had me verify all three spin speeds. Asked customer to load washer with normal load for sheets. Customer did use proper amount of soap but mixed sheets and clothing and some small towels. Customer then set to heavy duty cycle. As washer ran the sheets balled up in washer this will cause a off balance load. Instructed customer to wash on bulky cycle and sheets should be separated for better results.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Kyle, TX 78640
Kevin
Job Details:
04/26/2021
"Arrived on site and inspected refrigerator and found sense setting up a service call customer service had recommended setting freezer temperature down one level. It is now set at two bars, refrigerator is set at three bars. Customer states freezing and fresh food section has stopped since this adjustment was made. Also recommended that tile items not be set in front of damper on the top shelf. Customer also has a clicking noise coming from the lower hinge cam as it moves. If issue continues will need to replace both pieces of hinge cam, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM
Near Austin, TX 78730
David Z
Job Details:
04/26/2021
Arrived on site to diagnose refrigerator with flickering light. Found upper module in RC flickering brightly. Replaced RC top light module and retested. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78730
David Z
Job Details:
04/26/2021
"Arrived on site to diagnose dishwasher that was not running, and has issues with the top rack. Found the t rack had broken adjusters. Unit wasnt starting due to door not being able to fully close due to unlevel and unseated top rack. Replaced adjusters and tested. Door closes fully and unit is working as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Copperas Cove, TX 76522
Al
Job Details:
04/26/2021
Arrived on site and inspected dryer not starting.Confirmed the complaint and checked voltage and got 242/121/121.Disconnected the vent tube and found water inside the ventilation system.Removed and replaced the faulty thermal fuse and unit tested as designed.Left ventilation tube off until customers can have ventilation system professionally cleaned.Thermal fuse was truck stock.JOB COMPLETE ; used 1 Wp3392519 (Fuse) from stock
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Kyle, TX 78640
Jacob
Job Details:
04/26/2021
Arrived onsite to replace wire harness. Replaced harness. Tested unit. Control would not turn on. Replaced control. Tested unit. Get 240v. Unit is working as designed. No issues at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Georgetown, TX 78628
Jonathan S
Job Details:
04/26/2021
"Arrived on site to install previous diagnosed part. Found unit will need to be completely uninstalled to access drain pump. Uninstalled unit and removed drain pump and installed new. Tested operation and found same results. Cleared drain line and found unit working. Found clogged drain line. Tested operation, all tested good. No water leaks detected during service."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH00
Near Cedar Park, TX 78613
David S
Job Details:
04/26/2021
"Arrived on site for sealed system repair. I gained access to the dryer and punctured the system. I found a full charge in the system. I installed a new uv dryer, access valve, and evaporator. I pulled a vacuum for 15 minuets and found the vacuum holding. I out a measured charge into the system and found it holding. I powered the unit on i and found good pressures. I found a good frost pattern on the evaporator. The unit is working as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL0
Near Austin, TX 78735
Kevin
Job Details:
04/26/2021
"Arrived on site and inspect the dishwasher and found it is full of dirty water, found drain pump is running but water will not Drain. Found two pieces of glass and what appears to be a small piece of concrete inside drain pump. Found garbage disposal is clogged that connection from dishwasher and cleared it.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Kingsland, TX 78639
Tommy
Job Details:
04/26/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit drain pump and tested unit is now operating as designed. Job Completed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near New Braunfels, TX 78130
Noah D
Job Details:
04/26/2021
"Arrived on site to inspect unit for not starting all the time, upon inspection found the unit starting but not consistently, replaced push to start button per PR and all functions returned. Complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Horseshoe Bay, TX 78657
Tommy
Job Details:
04/26/2021
"Arrived onsite for drain pump, upon arrival found unit drain pump was damaged, replaced drain pump and tested. Unit is now operating as designed. Job Completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Lakeway, TX 78734
Brandon
Job Details:
04/26/2021
"Arrived on site for customer complaint of unit powering on and off, found failed drain pump, I replaced pump, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Canyon Lake, TX 78132
Noah D
Job Details:
04/26/2021
"Arrived on site to inspect unit for not cleaning dishes, upon inspection found the unit did not pump water due to the fact it was not being supplied to unit. Turned on water and all functions returned. Complete"
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Canyon Lake, TX 78133
Noah D
Job Details:
04/26/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the units tray broken and causing leak. Replaced icemaker and tested unit, no problems found. Complete"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KES
Near Austin, TX 78732
Brandon
Job Details:
04/26/2021
"Arrived on site for customer complaint of intermittent noise issues, I tested baffle, fan motors, compressor, and defrost system, all tested good at time of service. Customer had video of noise, sounded like the frost/ice hitting the heating element and sizzling during automatic defrost. Tested good, normal noise."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78628
Jonathan S
Job Details:
04/26/2021
"Arrived on site for washer having a burning small. Customer stated fault only happened once and has done 3 loads since then with no issues. Also stated that it was a heavy load. Beach towel that were left out in the rain. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found F7-E7 motor not able to reach target speed. Ran automatic test mode and tested all components. Ran manual test mode and ran high spin to attempt to recreate motor fault also switching to agitation back to high spin. Tested motor resistance and found within range. Inspected gearcase and cam. All tested good, no water leaks detected. Spoke with customer on user care guide and operation."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Leander, TX 78641
Wesley
Job Details:
04/26/2021
Arrived onsite and replaced control and ui together per last tech diagnosis. All checks good. Unit is now operating as designed.
We serviced a
FRIGIDAIRE OVEN
Model BGGF3042KFK
Near Austin, TX 78749
Kevin
Job Details:
04/26/2021
"Arrived on site and inspected range and after disassembling cooktop surface found someone has spilled clarified butter enough that it saturated insulation around oven. Cleaned it off as best as possible. No parts can be replaced that will correct this issue, job complete. Took pictures"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Niederwald, TX 78640
Robert
Job Details:
04/26/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. If noise continues will need to replace gearcase.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78738
Brandon
Job Details:
04/26/2021
"Arrived on site for customer complaint of unit not completing cycles l found actuator and control needed replacing, I replaced both parts, unit tested good."
We serviced a
GE RANGE
Model n/a
Near Cedar Park, TX 78613
David S
Job Details:
04/26/2021
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78728
David Z
Job Details:
04/26/2021
Arrived on site to install previously diagnosed control to resolve oven popping breaker. Replaced appliance manager and retested unit. Unit powered on and is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Round Rock, TX 78665
Jimmy J.
Job Details:
04/26/2021
"Arrived on site for dw not drying dishes. Placed in diagnostics and no error codes came on. Ran through diagnostics cycle without issue. All components activated as designed and heating element was hot at end of diagnostics cycle. Found rinse aid dispenser was completely empty and rinse aid dial was turned all the way to five. Customer provided their own rinse aid, so we topped it off. Adjusted dispenser dial to two instead of five to work with customers water softener for best drying performance based on that water softener has salt and is being utilized as designed. No leaks detected. Job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS2
Near New Braunfels, TX 78132
Noah D
Job Details:
04/26/2021
"Arrived on site to inspect unit for not creating ice, upon inspection found the unit filled and kept filling indicating a bad water level sensor, I found a broken wire on grid section, ordering grid and returning with pump. Office to reschedule ; ordrng 1 W10783275 (GRID)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Austin, TX 78747
Jacob
Job Details:
04/26/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Lorena, TX 76655
Jonathan M
Job Details:
04/26/2021
Arrived on site for a dishwasher that won?t clean dishes. Inspected unit and work area. Placed unit in service diagnostics and found an F7 E1 (no heat) and F6 E4(float switch open) error code. Found a plastic top under the float switch and removed the obstruction. Ran the unit through an auto test and found the unit not heating during the heat cycle. Inspected heater elements and found it broken right in the middle. I was not sent with a heater so the office need to order heating element for repair. .; ordrng 1 W10518394 (heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78731
David Z
Job Details:
04/26/2021
Arrived on site to diagnose dishwasher with control panel issue. Found control panel broken on left side by vent. Replaced with new panel. Unit is working as designed with no other damage. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ00
Near Austin, TX 78717
Kayman
Job Details:
04/26/2021
Arrived onsite for refrigerator with cracked bin in the RC. Upon inspection I found the bin in question. I replaced the bin. Job complete.
We serviced a
GE WASHER
Model GUD27ESSMWW
Near Austin, TX 78729
David Z
Job Details:
04/26/2021
"Arrived on site to follow up on dryer not drying and making noise. On arrival found the motor running but drum not turning. Checked belt and found belt had come off tensioner. There is play in the front of the drum where it meets the guide, likely causing the belt to come out. Reseated belt so customer can use, but they are going to replace. Call complete,."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Austin, TX 78749
Kevin
Job Details:
04/26/2021
"Arrived on site and inspected microwave and found counter light bulb connection is loose, after resetting took a short video of it working properly.
We serviced a
GE DRYER
Model DPSE810GG4WT
Near Austin, TX 78748
Kevin
Job Details:
04/26/2021
"Arrived on site and inspected dryer ran it empty and it heated for 3 minutes then paused for 1 minute then on for 1 minute off for 1 minute. Dryer reaches 150 drops to 120 and then turns back on. After several cycles it dropped slowly to 90 degrees and stayed at that temperature without igniting again.
We serviced a
GE MICROWAVE
Model JE1640GB01
Near Waco, TX 76712
Jonathan M
Job Details:
04/26/2021
Arrived on site for a microwave that is not heating. Inspected unit and work area. Tested unit and confirmed customers complaint. Found the unit making a vibrating grinding sound as it was attempting to heat. Check door switches in all door switches checked good. Checked the magnetron and found no evidence of a burn out or improper resistance through the magnetron. Replace diode and tested unit. Unit still would not heat. Replaced capacitor and tested unit. Unit still would not eat. Spoke to CS and was advised to replace the magnetron as well to ensure the transformer was not at fault. Replace magnetron and unit begin working as designed. Call complete.
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Buda, TX 78610
Jacob
Job Details:
04/24/2021
Arrived onsite for unit making noise during use. Upon further inspection. Found that a piece of metal was stuck between the door bearing and the drum. Removed piece of metal. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near West Lake Hills, TX 78746
Jacob
Job Details:
04/24/2021
Arrived onsite for lights in refrigerator and freezer not working. Upon further inspection. Found that the freezer light is not working. Ordered part. Office to reschedule. ; ordrng 1 W10695459 (module)
We serviced a
KENMORE REFRIGERATOR
Model 106.5176351
Near San Marcos, TX 78666
Andrew
Job Details:
04/24/2021
"Arrived on site to test unit for frost build up in RC. Found drain line was clogged causing frost build up. Defrosted evap and cleared line, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78745
Jacob
Job Details:
04/24/2021
Arrived onsite for lights at the top of the unit and freezer had gone out. Looked at the unit and saw the lights were out. Module is still on order. Office to reschedule ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Waco, TX 76705
Jonathan M
Job Details:
04/24/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced tracks and adjusters and tested unit. Unit is not working as designed. Call complete.
We serviced a
GE MICROWAVE
Model DVM71955F1SS
Near Georgetown, TX 78633
Lou
Job Details:
04/24/2021
"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of water for 30 secs. Once done, the water was room temp. Pulled the unit from the wall and tested the mag, cap, diode. Found the mag, diode open.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Georgetown, TX 78628
Lou
Job Details:
04/24/2021
"Arrived on site to inspect refrigerator water dispenser leaking. Upon further inspection, I tested the dispenser and found that water will drip after done dispensing. I removed and replaced the water fitting and retested and the unit is operating as designed with no further drips. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Austin, TX 78705
Jacob
Job Details:
04/24/2021
"Arrived onsite for unit not heating in the oven. Tested unit. Unit would not heat. Checked voltage, unit got 240v. Checked bake and broiler and fuse, all Checked good. Found the control needed to be replaced.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Kyle, TX 78640
Jacob
Job Details:
04/24/2021
Arrived onsite for unit not having any power. Checked the u it. Upon further investigation. Found that the fuse went out. Replaced fuse. However could not test the unit as the unit had no power coming from the outlet. Let customer know to contact an electrician. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near San Marcos, TX 78666
Andrew
Job Details:
04/24/2021
Arrived on site to test unit for grease build up on cabinets above microwave. Found damper door was obstructed preventing proper ventilation. Also found cabinet doors are sticking out above grille vent area causing grease build up. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Georgetown, TX 78626
Lou
Job Details:
04/24/2021
"Arrived on site to install previously diagnosed and ordered part. Pre previous techs diagnosis, I removed and replaced the inlet valve and tested. I found a good amount of ice in the bin and the ice maker with ice in it. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78130
Andrew
Job Details:
04/24/2021
"Arrived on site to test unit for not draining properly. Found actuator was not hook into shifter. Replaced actuator. Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
KENMORE WASHER
Model 110.246323
Near Buda, TX 78610
Jacob
Job Details:
04/24/2021
Arrived onsite for unit not drain ping and spinning. Checked drain pump. Nothing clogged in the in the drain pump. Upon further inspection. Found that the lid switch was broken. Replaced lid switch. Tested unit. Unit tested unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near New Braunfels, TX 78132
Andrew
Job Details:
04/24/2021
"Arrived on site to test unit for error code f3e0(open sensor). Sensor was not open but replaced anyway. Tested unit, same error code prompting. Continuity through harness is good. Resistance from senor is good. Needing control to fix unit. Office to reschedule. ; ordrng 1 W11317846 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Austin, TX 78745
Jacob
Job Details:
04/24/2021
Arrived onsite for unit being erratic. Put unit in diagnostics for error codes. Found F5E1 lid switch fault. Put unit though automatic diagnostics 2 times. Error code disappeared. Could not find issue with the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Braunfels, TX 78130
Andrew
Job Details:
04/24/2021
"Arrived on site to test unit for frost buildup in FC. Found gasket in pantry door not sealing properly causing air leak into FC from return vents. Found pantry rails were off on right side causing gap. Fixed rails, tested unit, unit works good. Customer also complained of ice maker stopped working. Found cube kept feeler arm up in the off position preventing ice maker from completing cycle from thinking ice bin was full. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Georgetown, TX 78633
Lou
Job Details:
04/24/2021
"Arrived on site to inspect washer not spinning/draining. Upon further inspection, I placed the unit in diagnostics showing error code F0E2-Suds. Cleared the code and continued with testing. The unit operated as designed with no further error codes. I manually drained the unit and checked the WL sensor/tube and found it clear. I found where water has been leaking from the dispenser and water streaks on the right side unit under the console (photos). Per service pointer W11481741, I am ordering the dispenser assembly and due to the error code, I am ordering the WL sensor. Office to,schedule return service and will return with all prescreened parts. No water leaks observed during service other than the dry water streaks present.; ordrng 1 W11465533 (Dispenser assembly) and 1 W11316246 (WL sensor)"
We serviced a
GE RANGE
Model CGS990SET7SS
Near San Marcos, TX 78666
Andrew
Job Details:
04/24/2021
"Arrived on site to replace control and TOD. Installed parts, tested unit, unit is now receiving proper voltage. Igniter actually blew while testing. Needing lower oven igniter to complete. Office to reschedule.; ordrng 1 WB13K10043 (range igniter glow b)"
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near Georgetown, TX 78633
Lou
Job Details:
04/24/2021
"Arrived on site to inspect washer lid lock light flashing. Upon further inspection, I found the lid lock light on. I placed the unit in diagnostics and checked for codes and found F1E1-control. Cleared the code and continued with testing. Unit operated as designed in diagnostics. Tested the control at the J7 connector and got 125V. Tested at the J2 connector and did not get the recommended voltage DC. Tested the lid latch at connector J15 and it was within range of ohms. No water leaks observed during service, job completed."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Gatesville, TX 76528
Jonathan M
Job Details:
04/24/2021
Arrived on site for refrigerator that?s still not cooling properly. Inspected unit and work area. Found the freezer temperature at 40?. Checked pressures and found the low side sitting in a vacuum at -20 psi in the high side sitting at 75 psi. This would indicate low refrigerant in the unit. Used a black light to check for a leak and found no indication of any leaks at the evaporator or underneath the unit. Added some refrigerant charge and unit held pressures for over 35 minutes. Advise customer to keep an eye on it and to advise if there are further problems. Unit began to cool and was down to 35?F prior to leaving. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Waco, TX 76705
Jonathan M
Job Details:
04/24/2021
Arrived on site for a refrigerator that has a gasket that separating and a freezer door that won?t close properly. Inspected unit and work area. Found the freezer door had not been aligned prior to the screws going in. Adjusted the door to form better fitting. Found refrigerator door gasket not completely pressed in causing the gasket to pull out when the door was open. Re-positioned gasket and tested unit. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ01
Near New Braunfels, TX 78130
Andrew
Job Details:
04/24/2021
Arrived on site to test unit for no water. Door harness tested good. Water pressure is correct at 55psi. Valve is not opening up to ice maker or dispenser. Needing valve to fix issue. Office to reschedule.; ordrng 1 W11512399 (INLET VALVE) and 1 WPW10341320 (valve-inlt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHB01
Near New Braunfels, TX 78130
Andrew
Job Details:
04/24/2021
"Arrived on site to test unit for leaking from front of FC. Found drain tube was obstructed with foam. Cleared drain tube. Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18NNJB8
Near Waco, TX 76708
Jonathan M
Job Details:
04/24/2021
An ice machine that is not making ice. Inspected area. Tested unit in at icemaker running as designed except cooling. Checked condenser for lint build up and found minimal build up. Inspected compressor and found rust build up and a hissing spun on one of the evaporator lines. Spoke to PR and he advised to order all sealed system components since the unit lost all refrigerant. Ordering parts and office will need to contact AHS for authorization and contact the customer for a return date if authorization is given. ; ordrng 1 W10843121 (filter dryer) and 1 WP2313624 (condenser) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Waco, TX 76708
Jonathan M
Job Details:
04/24/2021
Arrived on site for refrigerator that?s not making ice. Inspected unit and work area. Found the unit halfway stuck in a harvest and not moving. Went to jump the icemaker and found the unit attempting to turn but not actually turning. Checked voltage going to the icemaker and found proper voltage. Ordering icemaker and office will need to contact the customer for a return date due to out of stock and PSP items. ; ordrng 2 W11284458 (icemaker)s
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Lorena, TX 76655
Jonathan M
Job Details:
04/24/2021
Arrived on site for a microwave that won?t turn off the hood lamp. Inspected unit and work area. Found the unit not cycling power as it should to the light. Replaced control and tested unit. Unit begin working as designed. Call complete.
We serviced a
IKEA DISHWASHER
Model IDF330PAGW0
Near Georgetown, TX 78626
Lou
Job Details:
04/24/2021
"Arrived on site to inspect dishwasher not working. Upon further inspection, I found power to the unit. Placed it in diagnostics showing error code F4E3. Cleared the code and continued with testing. The motor failed to operate. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS01
Near Liberty Hill, TX 78642
Tommy
Job Details:
04/23/2021
"Arrived onsite for unit console staying on not cancelling and screen blanking. Upon arrival found unit hard to get into diagnostics as UI relays were sticking UI screen also had streak running through, checked connection. Connection is good. Ordering UI and control. Office to reschedule upon receiving parts.; ordrng 1 W11297709 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78751
Jacob
Job Details:
04/23/2021
Arrived onsite for unit still giving F9E1 error code. Went ahead and replaced the the vent. Tested unit in diagnostics 2 times. No error code returned. No leaks at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL1
Near Austin, TX 78746
Richard
Job Details:
04/23/2021
Arrived onsite for the dishwasher not working properly. Replaced the sump and pump motor and heating element. Dishwasher tested good and no leaks detected complete.
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB01
Near Georgetown, TX 78628
Jimmy J.
Job Details:
04/23/2021
"Arrived on site for Customer states gasket is not sealing properly at the top and getting ice build-up. Found top of door gasket was well seated in the door, but not molding to the fridge cavity as designed. With this, frost build up was taking shape in this area of the top cavity section. Used heat gun to reshape the gasket against the cavity to allow for a proper seal. Inspected remainder of gasket to ensure it was seated and sealing properly. The remainder of the gasket is seated and sealing as designed. Took a short piece of foil tape to hold the door shut for 24 hours and allow new seal at top of fridge to set. Fridge running as designed. Job completed."
We serviced a
KENMORE DRYER
Model 110.6613241
Near Austin, TX 78737
Brandon
Job Details:
04/23/2021
"Arrived on site for customer complaint of unit not starting a cycle, found element shorted to ground and blown thermal fuse. I replace element and fuse, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Austin, TX 78729
David Z
Job Details:
04/23/2021
"Arrived on site to follow up on dishwasher that was leaking. On arrival customer told me the leaks had stopped when they turned down the valve on their wall. Checked water pressure and found 98 psi of water at inlet valve. Used clear door and found that when the unit fills it is spraying out the inlet hole due to the high pressure, and causing the water level to be high. Reduced valve and pressure and unit is now longer leaking. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV01
Near Austin, TX 78725
Kevin
Job Details:
04/23/2021
"Arrived on site and inspected refrigerator and found no ice production, found fill tube is frozen and cleared it. Prescreened Icemaker broken in box. Also found water dispenser flow is weak, removed filter and added a bypass and dispenser is now correct. Cycled original Icemaker and it will now run and filled with water. If issue continues will need a new Icemaker"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB1
Near Jarrell, TX 76537
Wesley
Job Details:
04/23/2021
Arrived onsite and repaired unit operating with water hose kink. Restored water to unit to repair functionality. All checks good.
We serviced a
KITCHENAID OVEN
Model KSGG700ESS0
Near Dale, TX 78616
Noah D
Job Details:
04/23/2021
"Arrived on site to inspect unit for not heating, upon inspection found the unit lit but extinguished itself immediately, checked polarity and found 48v on one side and 70v on the other, customer must have outlet fixed. Tested on a good outlet with no problems.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near New Braunfels, TX 78132
Andrew
Job Details:
04/23/2021
Arrived on site to replace valve from previous diagnosis. Found unit was misdiagnosed. Inlet tube is obstructed preventing unit from receiving water. Attempted to clear line with no success. Needing inlet tube.Office to reschedule; ordrng 1 W11257051 (tube-water)