Near Austin, TX 78758
Paul
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for the refrigerator not cooling correctly still. I ran service diagnostics and found the defrost sensor reading open again in test 5. I tested the sensor at the main control and found it reading 11K ohms. I tested the VDC output on the main control from P8-1 to P8-2 and only had 2.6VDC. The main control needs to be replaced to complete service. Ordering c-notes & W11212392 CNTRL-ELEC.; ordrng 1 C-NOTES (PSP ITEM/0 IN STOCK - THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 W11212392 (CNTRL-ELEC)
Near Taylor, TX 76574
Steve C.
Job Details: 07/01/2019
DRYER WHIRLPOOL WGD5620HW0 Arrived on site for the unit is not working properly. Tested the unit in diagnostics and received error code f3e3 thermistor shorted. Replaced the thermistor and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/01/2019
COOKTOP WHIRLPOOL KCES556HBL00 Arrived on site to install burner springs for cooktop. Upon starting to remove unit from cabinetry found hole in the granite is cut two large which has caused burner box for cooktop to sag away from glass assembly. Burner springs were not needed. Homeowner will need countertop corrected to support cooktop frame properly. No further repairs to be done at this time by Appliance Express.
Near Kingsbury, TX 78638
Scott
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for upper rack broken . Found wheel on plastic adjuster had broken off . Replaced adjusters with kit . Nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78759
Steve C.
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 Arrived on site for the unit is leaking water. Found the unit is freezing and cooling properly. But found the suction line next to the dryer has ice build up and causing a leak. Found the heat exchange is defective
Near Georgetown, TX 78633
Joel G.
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose dishwasher door not closing properly and door panel issue. Found door panel is stripped and not allowing door to close properly causing start issues. Replaced panel and verified operations. Verified no water leaks at time of svc call.
Near Round Rock, TX 78664
Andy
Job Details: 07/01/2019
REFRIGERATOR GE CFE28TSHMSS Arrived on site for refrigerator not making ice. Cycled ice maker and ice maker cycled but did not fill with water. Inspected fill tube and found ice buildup Steamed ice buildup and tested unit. All operations are normal. No water leaks present at time of service.
Near San Marcos, TX 78666
Brandon
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "Arrived on site for customer complaint of unit not cooling, found faulty start device, after replacing start device unit tested good."
Near Austin, TX 78739
Leonardo
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site to find leak underneath unit caused by sump and motor gasket failure installed new sump and motor assembly WPW10671942 unit operates as designed no leaks job complete WPW10671942 sump and motor assembly.
Near Bertram, TX 78605
Jonathan
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL ED5KVEXVB00 "Arrived on site for refrigerator not cooling. Performed diagnostics and gained access thermostat. Tested voltage to thermostat and found getting voltage but not sending voltage out. Found fail thermostat, due to normal wear and tear. Removed top console and when removing light bulb it had separated from socket. Removed failed thermostat and installed new. Measured amp draw at compressor and found at 1.7 amps as designed. All tested good, no water leaks present."
Near Buchanan Dam, TX 78609
Jonathan
Job Details: 07/01/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer making thumbing sound. Performed diagnostics and tested unit to identify noise. Found noise coming from front bearing. Disassembled unit and found object from clothing stuck in felt. Removed object and assembled unit. Tested all operations, all tested good."
Near Austin, TX 78753
Ron
Job Details: 06/28/2019
MICROWAVE GE CEB1599SJ2SS "Arrived onsite for microwave running by itself, performed diagnostics, confirmed turn table was running but was not heating. installed top switch, still had the same problem installed middle switch now the turntable runs with door open. Please order the control board, holder, and all of switches.
Near Austin, TX 78701
Ron
Job Details: 06/28/2019
DRYER WHIRLPOOL WED6620HW0 "Arrived site for dryer having a terrible smell. Performed diagnostics determined the smell was not coming from the dryer. I confirmed the smell was coming from the floor drain underneath the stacked washer and dryer, maintenance guy was in the process of correcting the smell issue"
Near Round Rock, TX 78664
Andy
Job Details: 06/28/2019
UNKNOWN UNKNOWN n/a
Near Spicewood, TX 78669
Robert
Job Details: 06/28/2019
MICROWAVE WHIRLPOOL WMH76719CS3 "Arrived on job to replace switches, interlocks and filter. After replacement test operation."
Near Spicewood, TX 78669
Robert
Job Details: 06/28/2019
DISHWASHER WHIRLPOOL WDT710PAYM0 Arrived on job for complaints of leaking and running with door open. For open door issue will need to replace latch and vent gasket for leaks. Key on top of breaker box.; ordrng 1 CNOTE (AUTHO ) and 1 WP8269259 (gasket)
Near Wimberley, TX 78676
Robert
Job Details: 06/28/2019
REFRIGERATOR KENMORE 795.7105301 Arrived on job to replace icemaker. After replacement test operation. No leaks detected at time of service
Near Lampasas, TX 76550
Arthur B.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived onsite for customer complaint of SxS refrigerator getting frost build up on upper part of FC section. Upon inspection, found FC door liner is warmed causing a gap in the upper corner of the FC section. Found cabinet square. Advised customer that unit will need new FC door to complete repair. All water connections were dry at time of service.; ordrng 1 LW11202405 (dor-fip SS )"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/28/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and found counter light is on and can’t be switched off. Replaced control board and it is now operating properly. Job complete
Near Leander, TX 78641
James
Job Details: 06/28/2019
VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site and installed new controls. I found that the unit was also wired reversed polarity. Unit is still not operating and no response from ui. I will need a 2nd man due to the controls being behind the chimney. ; ordrng 1 CNOTE (2 MAN) and 1 W11282989 (LED DRIVER) and 1 W11293971 (CONTROL) and 1 WPW10716813 (cntrl-elec)
Near Bastrop, TX 78602
Steve C.
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Grind on site or the unit is not getting cold enough. Down the freezer is working properly but the fresh food section is at 54°. Found the fresh food evaporator is covered with solid ice. Found the thermistor on the evaporator has shorted.. Advise customer to defrost the unit.
Near Waco, TX 76712
Al
Job Details: 06/28/2019
REFRIGERATOR HOTPOINT HSS25ATHBCBB Arrived to inspect ice production.Checked the functions of the ice maker and unit works as designed.Unit had healthy ice inside the ice bin.All water lines were dry at the time of service.JOB COMPLETE
Near Lorena, TX 76655
Al
Job Details: 06/28/2019
REFRIGERATOR AMANA SCD25TL "Arrived on site. Found start relay failed. Inspected wiring and found neutral wire missing from wire harness. Performed voltage checks and run capacitor is no longer in unit along with missing wiring. Compressor ran for a short period of time before failing due to wiring issue. Will need compressor, start relay and wiring harness will be needed to repair unit. Harness part number is #10967601Needs more workWill need additional parts to complete repair.Compressor, process stub, drier, authorization, sealed system tech ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (AUTHORIZATION ) and 1 R0131672 (COMPRESSOR KIT) and 1 TJ90SF8404 (PROCESS STUB) and 1 WPW10143759 (DRIER)"
Near Georgetown, TX 78626
Joel G.
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to diagnose washer leaking oil. Found heavy amount of oil coming out of the gearcase and gearcase needing replaced. Replaced gearcase, calibrated unit and verified operation. Ran a cycle to confirm functions. Drain is secure and verified no water leaks at time of svc call."
Near Manchaca, TX 78652
Ron
Job Details: 06/28/2019
RANGE KITCHENAID WFC310S0ES1 Installed previously ordered parts resolved burner issues completely both burner are working
Near New Braunfels, TX 78130
Kevin
Job Details: 06/28/2019
MICROWAVE WHIRLPOOL MH1150XMQ0 "Arrived on site and found currently microwave is operating normally, disassembled microwave and inspected all components and can’t find a reason why a pop was hurting during operation. Requested that customer continue to monitor it but there is no danger using it at this time. Collected service fee, Job complete"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/28/2019
DISHWASHER WHIRLPOOL WDF120PAFS "Arrived on site and found drain hose is leaking, uninstalled dishwasher and replaced drain hose and it is now operating properly. No water leaks from connections at time of service, job complete"
Near , TX 78642
Cliff
Job Details: 06/28/2019
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site to diagnose a refrigerator that has a slow leak from dispenser. Tested all parts and functions and found no mechanical failures with dispenser at this time. Homeowner advised filter has not been changed since unit was installed. Advised faulty filter may cause symptoms the homeowner is having. Filter will need to be changed to complete repairs. No leaks were found at time of service.
Near Leander, TX 78641
Cliff
Job Details: 06/28/2019
COOKTOP WHIRLPOOL WFE550S0HZ0 Arrived on site to diagnose a range that has a burner that is not regulating temperature. Tested unit and found right front burner always on high. Failure due to shorted infinite switch. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Jonathan
Job Details: 06/28/2019
OVEN KITCHENAID KEBC208KBL04 "Arrived on site for oven door stained after cleaning service cleaned oven. Customer had 2 of the 4 piece of glass to replace. Inspected glass that customer had and found scratches on front glass was able to use inner glass. Removed all glass and clean inner frame and all inner brackets. Installed glass and door. Tested door operation. All tested good.
Near Round Rock, TX 78664
Wesley
Job Details: 06/28/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived onnsite and installed panel. Unit now operating as designed. All checks good,"
Near West Lake Hills, TX 78746
Luis
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KBSN608EBS01 "Arrived on site for freezer and one fresh food led strobing. Called tech support,per tech support replaced aurora control,found same issue,removed freezer top led,installed new led module leds working correctly after replacement.; used 1 W10908166 (LED MODULE) from stock"
Near Cedar Park, TX 78613
Jonathan
Job Details: 06/28/2019
WASHER MAYTAG MVWB835DW1 "Arrived on site for washer having intermittent leak. Customer stated that no matter what cycle unit will sometimes leak. Performed diagnostics mode and checked fault codes. Found fault code F0-E5 off balance load and F9-E2 water ring detected. Ran valve and found on hot water leaking at back left. Inspected leak and found coming inlet valve housing. Will need to replace housing with dispenser drawer. Advised customer not to use until repair is complete.; ordrng 1 W10919352 (DISPENSER DRAWER) and 1 W11172234 (HOUSING )"
Near Lago Vista, TX 78645
James
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW4950HW1 Arrived on site and tested unit. Customer had videos of unit vibrating and the tub hitting cabinet with a load of towels. Checked unit for level and found to be level. Tested unit in spin with no load and found it would not balance properly. Spun basket by hand and found that the basket is warped. Unit will need new basket and suspension and possibly new gearcase once basket installed and tested.ordrng 1 W11172199 (BASKET)
Near Spicewood, TX 78669
Paul
Job Details: 06/28/2019
MICROWAVE KITCHENAID KEMS308SSS00 Arrived onsite for the oven with the broil element not heating up correctly. I found the inner broil element shorted out. I replaced the broil element and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78738
Paul
Job Details: 06/28/2019
WASHER WHIRLPOOL LSR8233EQ1 "Arrived onsite for the washer that makes a whistling sound during agitation. I tested the washer and it sounded normal. I loaded it with towels and found the noise coming from underneath the unit from the drive during agitate under a load. I visually inspected the unit underneath and found all of the components in good shape. I did remove a lot of dust and dirt build upI did find the agitator cam worn out and not working correctly. The pump turns freely, the clutch is working as designed, and the gear case is turning smooth and not binding. The gear case had a small trail of oil on the side but nothing on the customers floor which is not unusual for this unit. After putting the unit back together I tested the unit again under a load and could not get the noise to repeat. I suspect the basket drive block loose and the agitator cam needs to be replaced. I checked the drive block and found it tight. I replaced the agitator cam and retested the unit adding more
Near Maxwell, TX 78656
Brandon
Job Details: 06/28/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of timer not advancing, found faulty timer. I replaced timer, unit tested good."
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/28/2019
WASHER MAYTAG MHW3505FW1 Arrived on site and replaced broken rotor bolt. Unit now operates properly with no water leaks.
Near Kempner, TX 76539
Arthur B.
Job Details: 06/28/2019
DRYER WHIRLPOOL WED49STBW1 "Arrived onsite for customer complaint of dryer sounding like and airplane taking off. Removed back panel and air tower. Found pencils,screw lodged in blower wheel. Removed all obstructions and reassembled. Tested unit. Unit now tumbles and heats quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Austin, TX 78758
Scott
Job Details: 06/28/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for dead dryer . Checked voltage at terminal block . No power . Found breakers were tripped . Reset breaker . Unit powered up and is heating . No lint build u t time of service . Job complete .
Near Lakeway, TX 78734
Paul
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Arrived onsite for the refrigerator making a loud grinding noise. I found the RC evaporator completely frosted over and the lower crisper pan frozen in place. The evaporator fan is making the noise the customer was hearing but it’s not running properly and I suspect it’s damaged. The customer has no place to move the product to in order to defrost the unit on its own. Will need to weigh the call for 2 hours, defrost the evaporator, replace the fan scroll because it will get damaged while removing it, check the drain pan line for restrictions and will possibly need to replace the control and thermistors. Ordering W11172798 CNTRL-ELEC, W10862067 FAN-SCROLL, & 2EA. W10316760 THERMISTOR KIT.; ordrng 2 W10316760 (THERMISTOR KIT)s and 1 W10862067 (FAN-SCROLL) and 1 W11172798 (CNTRL-ELEC)"
Near Salado, TX 76571
Joel G.
Job Details: 06/28/2019
COOKTOP KITCHENAID KCES956HBL00 "Arrived on site to diagnose cooktop coming on on its own. Verified faulty control boards. Replaced both, rest unit according to model and verified operation.
Near Troy, TX 76579
Al
Job Details: 06/28/2019
DRYER WHIRLPOOL WED8000DW4 Arrived to install previously ordered parts.Disassembled the unit.Removed and replaced the blower wheel and motor.Reassembled the unit and the unit began operating as designed.No lint observed at the time of service.JOB COMPLETE Called Whirlpool Tech line and spoke with Rick SR #7725209954.Issue documented
Near Austin, TX 78721
Luis
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for no cool. Pierced system found unit low on refrigerant. Replaced evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Checked both compartments with a uv light found no traces of dye in system"
Near Austin, TX 78704
Wesley
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site and determined sealed system to have leaked causing poor cooling condition.
Near Austin, TX 78746
Tyler B.
Job Details: 06/28/2019
REFRIGERATOR GE ZISB42DCA "Arrived onsite for ice maker and ice bucket replacement. Replaced ice maker and bucket and tested good, no leaks on site"
Near Leander, TX 78645
James
Job Details: 06/28/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and tested operation. I found that the door would not close and when opening completely would make a dragging sound. Inspected hinges for obstructions and found that the left hinge was not seated on the hinge pin. Corrected hinge position and tested. I found that the rear manifold was not locked into place causing it to miss the upper rack spray manifold. Corrected and found door now closing properly. I also found that the insulation blanket is missing from unit when I pulled it out to correct hinge. Instructed customer that they would need to contact whirlpool in regards to the insulation due to it being a part that should have been installed at time of installation. Ran diagnostics and found unit working properly and all water connections dry at time of service. Job complete
Near Elgin, TX 78621
Steve C.
Job Details: 06/28/2019
COOKTOP KITCHENAID KICU569XBL00 Arrived on site to replace each user interface due to the unit will randomly switch to different heat settings on its own. Replaced the user interface display and tested unit. Unit working properly and drop complete.
Near Round Rock, TX 78681
Tyler B.
Job Details: 06/28/2019
WASHER MAYTAG MVWB835DW3 "Arrived onsite for u it giving lf error, replaced valves and tested and still got error . Replaced control and tested good. No leaks on site"
Near Austin, TX 78730
Paul
Job Details: 06/28/2019
ICE MACHINE KITCHENAID KUIC18PNTS2 Arrived onsite for the ice machine to replace the previous diagnosed parts. Ms stated the unit made ice the entire time since the previous visit with no problems. I replaced the reservoir drain pump and tested the unit. The unit is working as designed. Call complete.
Near Georgetown, TX 78633
Joel G.
Job Details: 06/28/2019
REFRIGERATOR GE GSS25GSHECSS "Arrived on site to install frz door I previously ordered. Replaced and verified operation. While dispensing water, can hear filter head having an issue and filter not mounting all the way. Valve, reservoir and filter head need replaced.No leaks detected.; ordrng 1 WR17X11440AUTHO (water tank assm) and 1 WR17X20860AUTHO (mwf manifold & tubes) and 1 WR57X10032AUTHO (valve,water)"
Near Georgetown, TX 78633
Joel G.
Job Details: 06/28/2019
WASHER SAMSUNG WF350ANP/XAA "Arrived on site to diagnose washer not spinning and smelling burnt. Found spin basket completely broken off shaft and beating. Can’t turn by hand and grinds. To repair this, we will need the spin basket, outer tubs, bellow and shocks plus 2 techs and 3 hours labor.
Near Round Rock, TX 78665
Andy
Job Details: 06/28/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for to install previously diagnosed parts. Upon removing inner door from box found that it is damaged. Ordering new door ; ordrng 1 W10687342 (DOOR)
Near Leander, TX 78641
Cliff
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washing machine with a selector switch not working. Found shaft for water temperature switch broken. Water temperature switch will need to be replaced to complete repairs.; ordrng 1 WPW10285518 (cycle select switch)
Near Austin, TX 78748
Ron
Job Details: 06/28/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived site for not filling, performed diagnostics stored were 6-1 low water and 6-4 open float switch. Confirmed float was operational no issues. Replaced water valve, dishwasher filled tested good no leaks"
Near Pflugerville, TX 78660
Andy
Job Details: 06/28/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for range with gasket coming off. Tested and inspected unit and found loose seal. Applied high heat glue and reseated seal. Advised customer not to use oven for a few hours to let glue set well. No gas leaks present at time of service.
Near Pflugerville, TX 78660
Andy
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for making noise. Tested and inspected unit and found copper tubing rubbing on metal part of unit. Made adjustments and used sealer to keep unit from rubbing. Tested unit and all operations are normal. No water leaks present at time of service.
Near Bastrop, TX 78602
Steve C.
Job Details: 06/28/2019
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site for the unit has a burning smell. Tested the unit and found the terminal block plastic melted. Replace the terminal block and tested unit. Unit works properly and job complete.
Near Round Rock, TX 78664
Wesley
Job Details: 06/28/2019
MICROWAVE WHIRLPOOL WMH31017HB0 "Arrived onnsite and found unit with voltage to and through fuse. No lights no operation. Replaced control and fuse, no change. No voltage to control. Ordering filter board to repair. ; ordrng 1 WMH31017HB0 (FILTER BOARD)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KFIS20XVMS00 "Arrived on site to install previous diagnosed part. Removed starting device and installed new. Powered unit up and measured amp draw, found compressor drawing 1.2 amps as designed. All tested good, no water leaks present.
Near Austin, TX 78759
Scott
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for no interior lights . Replaced fresh food . Lights came on but very weak , no light in freezer . Replaced freezer led , lights came on . Both sections are lighting as normal . No water leaks detected at time of service . Job complete ."
Near Lago Vista, TX 78645
James
Job Details: 06/28/2019
DISHWASHER KITCHENAID KDTE254ESS1 Arrived at inspected unit for leaks. I found that the floor in front of unit on left side is buckled and took photo of the damage. I found evidence of a leak at lower track rail connector on front side. Installed new and found new part is defective due to lower front hole it too large and the screw will not secure into it. I will need to reorder the track to repair. Instructed customer that the unit cannot be used because it will leak. Control panel has been locked as a reminder.; ordrng 1 W10822165 (track LH)
Near Austin, TX 78733
Tyler B.
Job Details: 06/28/2019
DRYER WHIRLPOOL WED86HEBW0 "Arrived onsite for unit lint screen not going in all the way found housing warped, replaced and tested good.
Near Georgetown, TX 78628
Tyler B.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived onsite for u it making noise again, found noise to be from diffuser again, replaced and tested good. No leaks on on site"
Near Austin, TX 78751
Joseph C.
Job Details: 06/28/2019
DISHWASHER WHIRLPOOL WDF750SAYM3 "Arrived on site for “poor wash performance” complaint. Inspected unit and found various articles in filter. Cleared filter and performed test cycle. Found unit to be performing as designed. No leaks detected, at time of service."
Near Elgin, TX 78621
Steve C.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the connection to the start device was extremely loose. Secure the connection to the start device and tested the unit. The compressor turned on and is working properly. No water connections to the unit.
Near , TX 78653
Joseph C.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived on site for “frosting in freezer” complaint. Inspected unit and found ri in gasket. Mullion was faulty, as well. Removed and replaced freezer gasket and set to fit. Ordering new mullion. No leaks detected, at time of service.; ordrng 1 12722815B (rail-mulln EXPART) and 1 EXPART (EXPART)"
Near Leander, TX 78641
Cliff
Job Details: 06/28/2019
FREEZER MAYTAG MZF34X16DW00 "arrived on site to diagnose a freestanding freezer that is not cooling. Found refrigerant leak in system has contaminated sealed system. Drain pan heater, evaporator, and compressor would all need to be replaced to complete repairs. Compressor is only part covered by manufacture.
Near Austin, TX 78701
Wesley
Job Details: 06/28/2019
DRYER MAYTAG MED6630HW0 Arrived onnsite and found loose screws on drum clacking against frame panel. Replaced screws. Unit is now not being noisy. All checks good.
Near Bastrop, TX 78602
Steve C.
Job Details: 06/28/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for the units or not agitate or spin. Tested the unit and found when the unit is spinning the agitator goes out of place. Down the unit will need a new gear case and inner basket.
Near Austin, TX 78728
Andy
Job Details: 06/28/2019
REFRIGERATOR LG LSXS26326S02 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Heated and seated gasket. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Cliff
Job Details: 06/28/2019
DRYER WHIRLPOOL WED8500DC4 Arrived on site to diagnose a dryer that is making abnormal noise. Tested unit and found belt has slipped off idler pulley causing abnormal operation. Remounted belt and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78681
Joel G.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to diagnose a warped liner. Where drawer doesn’t fit, from wall to wall it is 17 1/2 inches and where it does fit, wall to wall it is about 18 inches in ff side. Called source, spoke w/ Andrew,
Near Marion, TX 78124
Brandon
Job Details: 06/28/2019
REFRIGERATOR GE GFE28HSHBSS "Arrived on site for customer complaint of fresh food section not cooling, found faulty fresh food fan motor, I replaced fan motor, unit tested good."
Near Austin, TX 78757
Scott
Job Details: 06/28/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site for handle falling off . Found screw holes had been stripped out . Replaced handle . Unit door is now opening and closing properly .job complete .
Near Pflugerville, TX 78664
Joel G.
Job Details: 06/28/2019
RANGE WHIRLPOOL WFE525S0HB1 Arrived on site to install parts I previously ordered. Verified operation after installing.
Near Killeen, TX 76541
Arthur B.
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for customer complaint of top load washer not spinning clothes out. Tested unit, found inner basket wobbling. Attempted to remove washplate. Found washplate seized. Will need to order outer tub,inner wash basket,and hub. Returning with gearcase and cam kit. Unit unplugged as this time. All water connections were dry at time of service.; ordrng 1 W10512161 (tub asm) and 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10752719 (basket)"
Near Austin, TX 78723
Joseph C.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for “water leaking from unit” complaint. Inspected unit and found rail mullion covered in moisture, while switch was on. Found inlet valve leaking at dispenser side. Removed and replaced inlet valve. Tested good. Ordering new mullion and humidity control switch. No leaks detected, at time of service.; ordrng 1 67003940 (rocker switch) and 1 WP12722803AP (rail-mulln (GREY))"
Near Spring Branch, TX 78070
Kevin
Job Details: 06/28/2019
DISHWASHER FRIGIDAIRE FFBD2408NB8C "Arrived on site and replaced motor and pump assembly and dishwasher is no longer leaking. Confirmed all functions are operating properly, job complete"
Near Maxwell, TX 78656
Brandon
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for customer complaint of unit not finishing cycle, found faulty drain pump, after replacing pump unit tested good."
Near New Braunfels, TX 78130
Brandon
Job Details: 06/28/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for customer complaint of unit not drying, found customer not using rinse aid, found heater was turning on, instructed customer to use rinse aid and sank rinse."
Near Bastrop, TX 78602
Steve C.
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW7040DW0 "Arrived on site for the unit is making noise and not working properly. Tested the unit in diagnostics and received error codes F6e2, f3e2 and f2e1. Found the wash plate is stripped. Replaced the wash plate and valve housing per shorted thermistor on the valve. Calibrated the unit and all water connections were dry at the time of service."
Near Bee Cave, TX 78738
Leonardo
Job Details: 06/28/2019
MICROWAVE GE PEB7227SL1SS Removed built in unit from wall and found switch holder assembly WB14X10049 hinge peg broken will order ; ordrng 1 WB14X10049 (BOARD LATCH)
Near Pflugerville, TX 78660
Wesley
Job Details: 06/28/2019
RANGE WHIRLPOOL WFE320M0ES1 Arrived onnsite and replaced large burner. All is now operating as designed. Short in large burner before repair.
Near , TX 78747
Ron
Job Details: 06/28/2019
DRYER WHIRLPOOL WGD4850HW0 "Arrived onsite for dryer not heating performed diagnostic determined dryer was heating, but was cycling 118 to 152. Removed vent received temps of 115 to 208 inside the drum. Instructed customer on having the home vent checked for restrictions"
Near Del Valle, TX 78617
Joseph C.
Job Details: 06/28/2019
DISHWASHER WHIRLPOOL WDF110PABB4 "Arrived on site for “door not opening all of the way” complaint. Inspected unit and found unit sitting crooked in cabinet. Door was rubbing tub, on right side and hooking onto cabinet, on left side. Adjusted unit to fit more squarely, in cabinet. Unit is performing as designed. No leaks detected, at time of service.
Near Holland, TX 76534
Joel G.
Job Details: 06/28/2019
MICROWAVE GE PVM9005SJ3SS "Arrived on site to diagnose microwave coming on as soon as door is closed. Found door is shorted, main board is shorted and also interlock switches. Door is psp and switch and interlock not pulling up on parts diagram.; ordrng 1 RESEARCH125ONPARTSDIAGRAM (INTERLOCK) and 1 RESEARCH129ONPARTSDIAGRAM (SWITCH) and 1 WB03X10348 (microwave lever swit) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (microwave switch) and 1 WB56X26201 (microwave control pa) and 1 WB56X30488 (stainless door with)"
Near Hewitt, TX 76643
Al
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW7300DW0 "Arrived to inspect LF error code.Confirmed the complaint, removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the end of service JOB COMPLETE."
Near Kempner, TX 76539
Arthur B.
Job Details: 06/28/2019
WASHER WHIRLPOOL GSX9750PW0 "Arrived onsite to install parts to top load washer from prior tech’s diagnosis. Replaced gearcase,motor,pump and capacitor. Upon reassembly, found connector at motor harness is broke and bare wire is showing for the white wire to motor. Reassembled. Unit unplugged at this time.; ordrng 1 3957017 (HARNESS ASSEMBLY.)"
Near Leander, TX 78641
Jonathan
Job Details: 06/28/2019
OVEN KITCHENAID KODE300ESS02 "Arrived on site for oven trim damaged. Inspected vent and found damaged. Removed vent and installed new. Tested door operation. Performed diagnostics mode, no error codes. All tested good."
Near Killeen, TX 76542
Arthur B.
Job Details: 06/28/2019
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived onsite to install new “ON/OFF switch to trash compactor from prior tech’s diagnosis. Removed and replaced switch. Reassembled and tested. Unit now works as intended. No other issues found.
Near Briarcliff, TX 78669
Robert
Job Details: 06/28/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on job to adjust burner flame. Adjusted flame and showed customer results. No gas leaks detected at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 06/28/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite for customer complaint of ice machine not making ice. Upon inspection, found grid cutter wiring broken. Tested unit and observed good ice slab forming on plate. Unit will need grid cutter to complete repair. All water connections were dry at time of service.; ordrng 1 W10919199 (grid-cuttr)"
Near Canyon Lake, TX 78133
Kevin
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 arrived on site and found cooling is off. Ran test 4 and it completed properly but compressor did not turn on. All fans are operating properly. Exposed freezer evaporator and there is no frost pattern building at all. Spoke with LM will need to bring back compressor to correct issue. Sealed system parts are still under warranty.
Near Manor, TX 78653
Joseph C.
Job Details: 06/28/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for “unit shutting off and on” complaint. inspected unit and found unit overloaded. Instructed customer on proper load and loading techniques. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Cedar Park, TX 78613
James
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL KRFF507ESS00 Arrived on site and installed new control. Tested unit and found to be functioning properly. Tested lights and found that the upper lights have failed causing lights to not function.; ordrng 1 W11205082 (MODULE)
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/28/2019
MICROWAVE KITCHENAID KCMS185JSS5 arrived on site to repair microwave who’s door is difficult to open. Replaced door latch. All functions of unit are normal.
Near Austin, TX 78737
Leonardo
Job Details: 06/28/2019
COOKTOP JENN-AIR JGD3536GS00 Arrived on site and found unit had no spark at any burners. Tested and found voltage as designed. Replaced spark module WPW10475150 tested and found unit operating as designed. Was not able to test flame due to gas shut off via customer Job complete
Near Lakeway, TX 78738
Leonardo
Job Details: 06/28/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to find unit door off hinges. Placed the door on to both hinges correctly and found unit door opens and closes as designed. Job complete
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS02 "Arrived onsite for customer complaint of French door refrigerator not cooling in RC section and not making ice. When arrived, customer had already defrosted unit. Found RC section is cooling as intended at this time. Did find however, icemaker stuck mid harvest. Unit will need new icemaker.All water connections were dry at time of service.; ordrng 1 W10908391 (icemaker)"