Near Leander, TX 78641
Jonathan
Job Details: 06/28/2019
OVEN KITCHENAID KODE300ESS02 "Arrived on site for oven trim damaged. Inspected vent and found damaged. Removed vent and installed new. Tested door operation. Performed diagnostics mode, no error codes. All tested good."
Near Killeen, TX 76542
Arthur B.
Job Details: 06/28/2019
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived onsite to install new “ON/OFF switch to trash compactor from prior tech’s diagnosis. Removed and replaced switch. Reassembled and tested. Unit now works as intended. No other issues found.
Near Briarcliff, TX 78669
Robert
Job Details: 06/28/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on job to adjust burner flame. Adjusted flame and showed customer results. No gas leaks detected at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 06/28/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite for customer complaint of ice machine not making ice. Upon inspection, found grid cutter wiring broken. Tested unit and observed good ice slab forming on plate. Unit will need grid cutter to complete repair. All water connections were dry at time of service.; ordrng 1 W10919199 (grid-cuttr)"
Near Canyon Lake, TX 78133
Kevin
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 arrived on site and found cooling is off. Ran test 4 and it completed properly but compressor did not turn on. All fans are operating properly. Exposed freezer evaporator and there is no frost pattern building at all. Spoke with LM will need to bring back compressor to correct issue. Sealed system parts are still under warranty.
Near Manor, TX 78653
Joseph C.
Job Details: 06/28/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for “unit shutting off and on” complaint. inspected unit and found unit overloaded. Instructed customer on proper load and loading techniques. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Cedar Park, TX 78613
James
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL KRFF507ESS00 Arrived on site and installed new control. Tested unit and found to be functioning properly. Tested lights and found that the upper lights have failed causing lights to not function.; ordrng 1 W11205082 (MODULE)
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/28/2019
MICROWAVE KITCHENAID KCMS185JSS5 arrived on site to repair microwave who’s door is difficult to open. Replaced door latch. All functions of unit are normal.
Near Austin, TX 78737
Leonardo
Job Details: 06/28/2019
COOKTOP JENN-AIR JGD3536GS00 Arrived on site and found unit had no spark at any burners. Tested and found voltage as designed. Replaced spark module WPW10475150 tested and found unit operating as designed. Was not able to test flame due to gas shut off via customer Job complete
Near Lakeway, TX 78738
Leonardo
Job Details: 06/28/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to find unit door off hinges. Placed the door on to both hinges correctly and found unit door opens and closes as designed. Job complete
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS02 "Arrived onsite for customer complaint of French door refrigerator not cooling in RC section and not making ice. When arrived, customer had already defrosted unit. Found RC section is cooling as intended at this time. Did find however, icemaker stuck mid harvest. Unit will need new icemaker.All water connections were dry at time of service.; ordrng 1 W10908391 (icemaker)"
Near Pflugerville, TX 78660
Andy
Job Details: 06/28/2019
DISHWASHER MAYTAG MDBH979SAM0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Temple, TX 76502
Arthur B.
Job Details: 06/28/2019
DRYER WHIRLPOOL WED6620HC0 Arrived onsite to install new motor to dryer from prior visit’s diagnosis. Removed and replaced drive motor. Reassembled and tested. Dryer now tumbles and heats quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Round Rock, TX 78665
Andy
Job Details: 06/28/2019
DRYER WHIRLPOOL MEDP575GW0 Arrived on site for dryer that is dented. Inspected unit and found toe panel is dented. Removed failed part and replaced with new. Also added sound absorber. No other repairs are needed at this time.
Near Georgetown, TX 78626
Joel G.
Job Details: 06/28/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site to diagnose fridge making ice slowly. Found 42 degs in ff side and 20 degs in frz. All fans work fine, accessed evaporator and found a partial frost pattern. Issue is going to be a restriction and from other calls like this, source recommends replacing evap, drier and compressor.Verified no water leaks detected.; ordrng 1 SV8404 (2 valve) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
Near Austin, TX 78733
Tyler B.
Job Details: 06/28/2019
ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site for tube and therm and filter replacement. Replaced tube cleaned parts and replace thermistor will need to return with the filter to complete repair ;
Near Lampasas, TX 76550
Arthur B.
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW8040DW4 Arrived onsite for customer complaint of top load washer not agitating and not filling. Ran diagnostics and found error codes F8E1 (Long Fill). Also found agitator spinning freely. Removed and replaced washplate and valve assembly. Cleared error codes and calibrated unit on step 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78633
James
Job Details: 06/28/2019
REFRIGERATOR GE PFSS6PKXESS Arrived on site and installed new water reservoir assembly. Tested operation and found unit now working properly and no water leaks found. Job complete
Near Robinson, TX 76706
Al
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW8040DW4 Arrived to inspect washer Long fill error.Confirmed the complaint.Removed and replaced the valve and latch.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE
Near Seguin, TX 78155
Brandon
Job Details: 06/28/2019
WASHER WHIRLPOOL WET4027HW0 "Arrived on site for customer complaint of washer not starting, found power getting to control, could not get unit to enter diagnostic mode or start a cycle, found faulty control. ;1 W11367652 (CONTROL)"
Near Bastrop, TX 78602
Steve C.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the unit will make a clicking noise on the compressor. Found the start relay is defective. Replace the start relay and tested the unit. The compressor is on and is working properly. Advise customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service.
Near Austin, TX 78736
Ron
Job Details: 06/28/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for dryer not running, found broken motor pulley and frayed belt. Attempted to remove the motor but blower wheel is melted on cannot remove. I spoke with Chase advised will need to order blower housing and rear bulkhead. Office get AUTHORIZATION and reschedule the call with customer. I will need the motor, blower wheel, repair kit and pulley ; ordrng 1 W11178668 (bulkhead) and 1 W11233063 (shield) and 1 WP8577230 (housing)"
Near Austin, TX 78746
Tyler B.
Job Details: 06/28/2019
DRYER MAYTAG MED5500FW2 "Arrived on site for unit giving check vent,found vent built in home is square, air hits a straight stop. Causes error to come. Removed vent and no issues, noise was pesdistule .used pads"
Near Leander, TX 78641
James
Job Details: 06/28/2019
COOKTOP KITCHENAID KICU569XBL00 Arrived on site and tested operation. I found unit has f60 fault. Tested ui and found unit also has f47 fault. Verified continuity in harnesses and boards. Unit will need new ui and both controls.
Near Seguin, TX 78155
Brandon
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL MBF2258XEW3 "Arrived on site for customer complaint of unit not producing ice, found arm bar had come loose, I inserted arm bar, unit tested good."
Near Austin, TX 78734
Paul
Job Details: 06/28/2019
DISHWASHER KITCHENAID KUDS01FLSS6 Arrived onsite for the dishwasher with the control panel not working. I found the start button on the control panel worn thru and the start switch on the UI frozen and defective. The control panel and the UI need to be replaced to complete service. I replace the control panel and the UI. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78705
Wesley
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived onnsite and repaired unit operating with cracked freezer seal. Heat treated. Unit is now operating as designed.
Near Kyle, TX 78640
Brandon
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for customer complaint of frosting inside freezer, found cabinet needed sealing, I sealed cabinet with adhesive, unit tested good."
Near Austin, TX 78758
Scott
Job Details: 06/28/2019
DISHWASHER HOTPOINT HDA3600R00BB "Arrived on site for unit not draining . Timer wasn’t advancing . Could manually advanced and unit will fill ,wash,rinse,drain,dry . Only if timer was being turned .ordering timer . ; ordrng 1 WD21X10379 (timer)"
Near Pflugerville, TX 78660
Andy
Job Details: 06/28/2019
REFRIGERATOR MAYTAG MZD2768GEW Arrived on site for refrigerator not cooling and freezer thawing. Performed temperature test and found 66° in RC and 41° in freezer. Found ice buildup on evaporator and not going into defrost. Found failed heater/Therm assembly as well as shorted defrost control
Near Spicewood, TX 78669
Luis
Job Details: 06/28/2019
REFRIGERATOR LG LFXS30766S/02 "Arrived on site for no cool. Pierced low side,pressure reading +40 on low side diagnosed faulty compressor. Removed compressor and filter drier installed a new compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Pflugerville, TX 78660
Andy
Job Details: 06/28/2019
WASHER GE WNXR2100T6WW Arrived on site for washer not advancing properly and flooding laundry room. Tested and inspected unit and found damaged harness. Could not reproduce unit leaking or flooding. Advised customer that without being able to reproduce leak we run the risk of not addressing issues properly. Unit is also starting to rust out. Talked to customer about options and risk of more damage if leak issues are not properly addressed.
Near Austin, TX 78703
Wesley
Job Details: 06/28/2019
RANGE KITCHENAID KSGG700ESS1 documented findings of normal noise range from blower fan. No further recommendations.
Near Austin, TX 78739
Leonardo
Job Details: 06/28/2019
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site and found unit top rack not sliding in or out correctly. Inspected to find tracks were damaged causing the rack to not operate correctly. Replaced both side tracks and right side rack adjuster. unit upper rack operations are as designed. Job complete.
Near Manor, TX 78653
Joseph C.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for “frost buildup in freezer” complaint. Inspected unit and found freezer door not sealing , due to door being too low to make good contact with cabinet. Raised freezer door. And adjusted gasket, for better fit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for no ice production. Found that the freezer temperature was too warm to cycle the icemaker. The warm temperature was a result of a leaking fresh food evaporator. Replaced fresh food evaporator. Customer will need to give the unit time to reach proper temperatures before it begins to make ice. All water connections were dried.
Near Austin, TX 78759
Scott
Job Details: 06/28/2019
OVEN WHIRLPOOL KEBS107SSS02 Arrived on site for no beeping and clocks time was gone . Found sound was turned off and cook timer on . Turned sound back on and cleared timer feature . All checked normal and no error codes .
Near Hutto, TX 78634
Andy
Job Details: 06/28/2019
COOKTOP IKEA ICR555DB00 Arrived on site for cooktop with crack. Inspected unit and found scratch on cooktop not by burners. (See SD-QuickPic) Contacted office and was made aware that warranty will not cover this.No repairs are to be done at this time.
Near Wimberley, TX 78676
Robert
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on job for complaints of warm temperature. Found compressor not running. Check ohms and got 6 at each point bad compressor.
Near Waco, TX 76710
Al
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect ice bin stuck in refrigerator.Confirmed the complaint, removed and replaced the ice bin assembly.Unit now operates as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE"
Near Austin, TX 78723
Joseph C.
Job Details: 06/28/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site for “frozen display screen” complaint. Inspected unit and found console display screen to be frozen and all controls frozen, as well. Ordering new console ui. Also, found unit to be missing lower vent pieces. 1 W11261164 (cntrl-elec) and 1 W11351648 (CONSOLE UI (STAINLESS) EXPART) and 2 WPW10254050 (screw)s and 1 WPW10351279 (vent-oven)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS576FIDW01 Arrived on site for unit that has a nonworking filter. Found that the filter is not seating properly into the filter housing. The filter housing door is out of alignment and not allowing filter to press fully into housing. Aligned door and tested unit. All functions are normal. All water connections are dry.
Near Austin, TX 78732
Paul
Job Details: 06/28/2019
DISHWASHER KITCHENAID KDTE254ESS0 "Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the pump & motor, control, and control panel. I tested the unit and it is working as designed. There were no water leaks present at the time of service.Call complete."
Near Brushy Creek, TX 78717
James
Job Details: 06/28/2019
OVEN KITCHENAID KODE300ESS04 Arrived on site and found outer glass shattered with no visible impact marks. Replaced outer glass and tested for proper fit and operation. Unit tests good. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for unit indicating that the door is open when door is closed. The upper left hinge cover is cracked and no longer fits on the hinge properly which is allowing the read switch to move thus indicating the door is open when indeed it is closed. ; ordrng 1 W10921527 (cover) and 2 W11214483 (SCREWS)s
Near Cedar Park, TX 78613
Jonathan
Job Details: 06/28/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not drying dishes. Inspected unit and found no rinse aid in dispenser. Performed diagnostics mode, no error codes. Monitored tested cycle and measured amp draw to element, found heater drawing 6.5 amps as designed. Measured incoming water temperature at 120°. Checked for hot temperatures at end of test cycle and found heater operating. Spoke with customer on rinse aid and user care guide. All tested good, no water leaks present."
Near Spicewood, TX 78669
Robert
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KBCO24LSBX04 Arrived on job for complaints of leaks. Found drain in freezer blocked.Removed blockage and test also removed ice in bottom of freezer. No leaks detected at time of service.
Near Austin, TX 78757
Scott
Job Details: 06/28/2019
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site for oven door not opening properly . Found hinge locking tab bent and misshapen badly . Replaced both hinges . Door is now fuctioning properly . Job complete .
Near San Marcos, TX 78666
Brandon
Job Details: 06/28/2019
RANGE WHIRLPOOL WGG755S0BS01 "Arrived on site for customer complaint of broil not working properly, and left rear burner not working, found faulty broil ignitor, and faulty burner valve, ordering parts. ordrng 1 WPW10206287 (valve-brnr) and 1 WPW10324738 (igntr-oven)"
Near Austin, TX 78758
Scott
Job Details: 06/28/2019
OVEN IKEA IGL730CS0 Arrived on site for for range throwing f1-e1 error code . Found voltage fluctuations to UI from control. Replaced control and preheated oven . All checked good . No gas leaks detected at time of service . Job complete .
Near Austin, TX 78737
Leonardo
Job Details: 06/28/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site and found unit working as designed. Removed unit to test operations as customer had concerns about the operation of the unit. Customer stated that he had an electrician out and modification at the power supply was made. Unit now has correct voltage and is operating correctly as designed. Tested unplugged and replugged all relay connections and wire connections to find all connections test ok. Tested microwave heated water. Job complete
Near Austin, TX 78723
Joseph C.
Job Details: 06/28/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site for “not starting or operating” complaint. Inspected unit and found console broken. Removed and replaced console. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/28/2019
DRYER MAYTAG MEDC465HW0 Arrived onsite for customer complaint of dryer stays running when door is open and light not coming on. Found door switch stuck in closed position. Removed and replaced door switch. Reassembled and tested unit. Unit now turns off and on as intended. Light also comes on when door is open as well. No other issues found.
Near Austin, TX 78738
Luis
Job Details: 06/28/2019
REFRIGERATOR GE ZISS420DXASS "Arrived on site for fan not operating. Installed new fan motor powered unit on fan powered on. Ran icemaker through a cycle,icemaker passed harvest,water filled icemaker.
Near Round Rock, TX 78681
Jonathan
Job Details: 06/28/2019
DRYER SAMSUNG dv361ewbewr/A3 "Arrived on site for dryer shutting down in mid cycle and not allowing to power on 30 to 40 minutes after unit cools down. Performed diagnostics mode and checked temperature on UI on display with vent disconnected. Called Samsung tech support and spoke with Steve, monitor temperature and tested live voltage. Unit was operating as designed. Continued to run and unit finally powered off. Called Samsung tech support , due to no wire diagram. Tested voltage at dead state and found main control at fault. Called Samsung global parts and spoke with Kathy
Near Elgin, TX 78621
Steve C.
Job Details: 06/28/2019
DRYER WHIRLPOOL WED5100SQ0 Arrived on site for the unit will not turn on. Tested the unit and found the unit has 240 V. Checked all connections and fuses and found the thermal fuse has no continuity. Replaced the thermal fuse and tested unit. Unit works properly and advise customer to clean air vents every six months.
Near San Marcos, TX 78666
Kevin
Job Details: 06/28/2019
WASHER MAYTAG MHW5630HC0 "Arrived on site and inspected washing machine and found error code for off-balance load, customer was attempting to wash only one item. Explained to customer how very small loads can cause this and recommended only washing with full-size loads to prevent it being off-balance. No water leaks from connections at time of service, job complete"
Near Austin, TX 78736
Luis
Job Details: 06/28/2019
RANGE WHIRLPOOL WEE510S0FS1 "Arrived on site for broken glass. Found hinges failed causing door to slam on floor and damage inner glass,inner liner,hinges and trim,a,so found excessive glass in insulation. Replaced inner glass,trim,inner liner,insulation spacer and hinges. Tested door operation unit working as designed"
Near Canyon Lake, TX 78133
Kevin
Job Details: 06/28/2019
REFRIGERATOR MAYTAG MSD2576VEM00 "Arrived on site I found refrigerator is unplugged, after reconnecting to power compressor will start for a few seconds but overload trips.observed this happening several more times. Replaced start device and the compressor is running normally. no water leaks from connections at time of service job complete"
Near Austin, TX 78701
Luis
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for no cool. Found excessive oil in fresh food compartment,traced oil to manufacture weld joint on evaporator assembly,found broken drain pan also. Diagnosed unit will need new fresh food evaporator and drain pan,installed new fresh food evaporator. During reassembly of fresh food compartment found broken pin on liner harness
Near Austin, TX 78729
Tyler B.
Job Details: 06/28/2019
COOKTOP KITCHENAID KECD867XBL02 "Arrived onsite for cooketop and harness replacement. Replaced top and harness and tested all functions with no issues,"
Near Bastrop, TX 78602
Steve C.
Job Details: 06/28/2019
WASHER MAYTAG MVWB835DW0 Arrived on site for the unit will not turn on. Tested the unit and found the control panel has a short. Replace the control panel and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78681
Joel G.
Job Details: 06/28/2019
WASHER LG WD100CV Arrived on site to install part ordered by previous tech. Installed and verified operation. Lower washer is what needed serviced. Drain is secure. Verified no water leaks detected.
Near McQueeney, TX 78123
Brandon
Job Details: 06/28/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site for customer complaint of unit not working, found gearcase had failed, ordering gearcase, hub, and drive pulley. ; ordrng 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10721967 (drive pulley)"
Near Waco, TX 76710
Al
Job Details: 06/28/2019
WASHER WHIRLPOOL WFW87HEDW0 "Arrived to inspect front load washer smell.Ran diagnostics test mode and during the drain cycle, the unit had a fowl odor from the drain pipe.Disassembled the unit and checked the rotor. Rotor works properly.Customer told to run AFFRESH through the unit to combat the fowl water smell.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE"
Near Leander, TX 78641
Jonathan
Job Details: 06/28/2019
DRYER LG DLEX8000V Arrived on site for dryer not powering on. Customer stated that unit was working then they moved unit and it is no longer working. Performed diagnostics mode and tested unit. Found unit started and was heating. Pulled unit out to test voltage and it stop working. Tested voltage at terminal block and found no voltage at L1. Tested at wall outlet and found correct. Plugged unit in and unit started working. Moved power cord and found unit would shut down. Found short in power cord.
Near Manchaca, TX 78652
Ron
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site. Last vist unit was unplugged upon arival and complaint was that it was turning of and on. This visit unit had been plugged in prior and found that it is a complete no cool. Fans and compressor are running but there is no frost pattern at all on evaporator.Ordering compressor, evaporator, process stub and uv drier.
Near San Marcos, TX 78666
Kevin
Job Details: 06/28/2019
OVEN WHIRLPOOL WGG745S0FS00
Near Georgetown, TX 78628
Tyler B.
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW5000DW0 "Arrived on site for unit not spinning correctly, found washplate stripped, replaced wash plate and tested good, no leaks on site"
Near San Marcos, TX 78666
Kevin
Job Details: 06/28/2019
OVEN WHIRLPOOL WGG745S0FS00 Arrived on site to replace blower igniter Took one picture of both original and ordered igniters together. Will need to re-order the correct part.; ordrng 1 WPW10324738 (igntr-oven)
Near Austin, TX 78748
Leonardo
Job Details: 06/28/2019
RANGE KITCHENAID KEHU309SSS0 Arrived on site removed unit from wall. Tested lower oven thermostat sensor to find defective. Replaced sensor. The touch display was damaged and not displaying correctly. Replaced the display board and tested unit to find unit heats and display operation is as designed. Job complete
Near Wimberley, TX 78676
Robert
Job Details: 06/28/2019
WASHER LG WT1101CW Arrived on job to replace gearcase. Nut seized to gearcase. Will need to replace tub and basket and 2 man.; ordrng 1 4020FA4208J (NUT) and 1 AAJ73189801 (BALANCE ASSY) and 1 AJQ72911907 (BASKET) and 1 CNOTE (2 MAN) and 1 CNOTE (2 HOURS ) and 1 FAF30370601 (WASHER)
Near Marble Falls, TX 78654
Jonathan
Job Details: 06/27/2019
MICROWAVE GE PVM9005SJSS "Arrived on site for microwave not heating. Performed diagnostics and tested unit while measuring amp draw. Found microwave not drawing amps. Followed flow chart and tested primary switch. When pulled switch from housing found not click in place and not activating switch when door is closed. Inspected housing and found nothing broken. Inserted switch and tested unit, found unit working correctly. All tested good. Spoke with customer on user care guide."
Near Manchaca, TX 78652
Leonardo
Job Details: 06/27/2019
OVEN WHIRLPOOL WFC310S0ES1 Arrived on site to find oven door not closing correctly. Found unit door hinge assembly damaged not allowing oven door to close. Replaced unit oven door hinge. Test unit after replacing hinges and unit test good. Job complete
Near Austin, TX 78745
Ron
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW4955HW1 "Arrived onsite to install previously ordered tub, installed washer tested good no leaks. The pump was making a rattling noise found a piece of plastic in the pump outlet hose removed, washer is testing great now no rattling"
Near Austin, TX 78757
Wesley
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site and replaced control. All checks good after programming and repair.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/27/2019
OVEN MAYTAG MEW7627AB01 Arrived on site for the unit is not working. Tested the unit and found when pressing a selection the unit will display feature not available. Reset the breaker and tested the unit. Unit works properly
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/27/2019
VENTHOOD UNKNOWN WVU37UC6FS Arrived on site to replace the blower fan due to noise. Replaced the blower fan and tested unit. Unit works properly and job complete.
Near Austin, TX 78725
Ron
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived onsite for not making ice complaint, performed diagnostics found icemaker in the off position. Advised customer and grandson that bailing arm needs to be turned down to turn on the icemaker. When the arm is up ice maker is turned off . I turned icemaker on and after 5 mins I could hear icemaker filling with water."
Near , TX 78653
Steve C.
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on site for the unit will not advance through cycles. Tested the unit and found the cold water valve from the valve is off. Turn the valve on and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78717
Andy
Job Details: 06/27/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer door assembly not closing properly. Tested and inspected unit and found door seal is ripped and hinges are misaligned. Removed door seal and replaced with new. Made adjustments to door hinges and tested unit. All operations are normal. No other repairs are needed at this time.
Near Austin, TX 78753
Tyler B.
Job Details: 06/27/2019
DRYER MAYTAG MEDX655DW1 "Arrived onsite for unit collecting water, found this to be due to restricted vent, advised Cust that the complex will need to clean her vent, found cutoff popped, replaced and tested good,"
Near Austin, TX 78753
Tyler B.
Job Details: 06/27/2019
WASHER MAYTAG MVWB765FW3 "Arrived onsite for u it not filling with water or washing correctly. Ran unit and found water filling slow, and also found agitation very weak. Replaced housing and control and tested good, no leaks on site"
Near Killeen, TX 76543
Arthur B.
Job Details: 06/27/2019
WASHER MAYTAG MVWB766FW0 Arrived onsite for customer complaint of top load washer stuck on “Drain & Spin” cycle. Entered diagnostics and found error code F2E1 (Stuck Key). Cleared error codes and conducted UI button test. All buttons pass. Tested unit. Unit now works as intended. All water connections were dry at time of service.
Near Austin, TX 78744
Scott
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for basket sitting lower then normal . Replaced all suspensions rods . Ran diagnostics all checked normal , no error codes . No water leaks detected at time of service . Job complete."
Near Austin, TX 78703
Leonardo
Job Details: 06/27/2019
OVEN JENN-AIR JJW2430DS01 Arrived on site to find unit displays communication interruption error. Reset unit at breaker to find no change in error. Replaced control W10260060 and W11179310. Tested unit to find unit error corrected and unit operates as designed. Unit preheated to 350° Job completed.
Near Austin, TX 78746
Tyler B.
Job Details: 06/27/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived onsite for unit not washing, found pump and failed, replaced pump and motor and tested good, no leaks on site"
Near Austin, TX 78741
Leonardo
Job Details: 06/27/2019
MICROWAVE AMANA AMV2307PFS3 "Arrived on site to find the unit control panel not responding, opened prescreened control panel and found part is white where the unit needs stainless steel. Will order new panel W10918931.; ordrng 1 W10918931 (CONTROL PANEL STAINLESS STEEL )"
Near Temple, TX 76504
Al
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived to inspect ice maker not making ice.Confirmed the complaint and checked the ice maker motor after jumping the ice maker.Unit motor did not rotate, so I removed and replaced it.Reassembled the unit and the unit began operating as designed.Valve sent water to ice maker.Customer told to wait for ice production..ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.JOB COMPLETE"
Near Austin, TX 78739
Luis
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KSSC36QTS02 "Arrived on site for not dispensing ice issue. Tested dispenser no ice,motor is powering on. Removed ice bin found coupling on shaft slipped further down not allowing shaft to engage bin,installed coupling to correct location installed ice bin tested ice dispenser unit working as designed"
Near Austin, TX 78758
Wesley
Job Details: 06/27/2019
DRYER WHIRLPOOL WED4950HW0 Arrived onnsite and found poor airflow causing unit to dry slowly. Unit otherwise functioning properly. All checks good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/27/2019
DRYER WHIRLPOOL DLEX7177WM "Remove and replace noisy moving support rollers, idler pulley, and drive belt. Dryer is clean as well as venting."
Near New Braunfels, TX 78130
Kevin
Job Details: 06/27/2019
WASHER MAYTAG MVWC416FW1 "Arrived on site and inspected washer and did not find any saved error codes, ran all functions in manual diagnostic and everything is operating properly. Pressed customer for more information on their experience and they said washer is taking forever to wash the clothes and shouldn’t be taking as long as it is. Explain to customer that washer does not have a timer function and cycle will complete when it is finished. Documented call with tech line"
Near Georgetown, TX 78628
Joel G.
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WZF79R20DW03 Arrived on site to diagnose frz with a faulty gasket. Replaced verified operation. Unit in garage and informed customer of normal condensation build up it might accumulate on gasket.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site and found temperature in freezer is 14 degrees test 47 shows 11, 48 shows 2 and will not change. Removed ice maker cover and inspected switch and found it is not working. Jumping switch will allow icemaker to cycle and fill with water. No water leaks from connections at time of service, job complete."
Near Leander, TX 78641
James
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site and installed new housing. Tested operation and found unit working properly. Job complete
Near Driftwood, TX 78619
Leonardo
Job Details: 06/27/2019
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for flames to high. Test unit and found house gas is propane and unit set to natural gas. Advised customer to get Plummer to replace orifices to propane
Near Austin, TX 78748
Luis
Job Details: 06/27/2019
REFRIGERATOR IKEA ISC23CDEXB00 "Arrived on site. Ran unit through diagnostics found ui unresponsive at times,removed ui found loose connection on ui,removed ui reinstalled ui correctly ran diagnostics changed defrost setting to basic,unit will run through a defrost cycle every 8 hours of compressor run time,checked thermistors passed,checked diffuser operation good. Unit working as designed."
Near Austin, TX 78733
Tyler B.
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived onsite for u it with 2 lights out. Replaced both lights that were out, all lights now working properly"
Near Austin, TX 78717
Andy
Job Details: 06/27/2019
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site for microwave with white light blinking. Tested and inspected unit and found no abnormal blinking. Customer stated that there is issues with the unit not keeping time. Found issues is due to when house loses WiFi connection. Instructed customer on use and care of unit and practice for best performance. No repairs are needed at this time.