Near Pflugerville, TX 78660
Joseph C.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “noisy operation” complaint. Inspected unit and could find no errant noises. Suggested, customer attempt to record noises. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Chase
Job Details: 09/30/2019
DRYER LG DLEX2650W Arrived on site found the unit was making a lot of noise because of rollers and pulley that were messed up
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/30/2019
OVEN WHIRLPOOL WFG361LVS2 Arrived-onsite for unit needing calibration. Observed oven temperatures while baking at 350°. Found oven 35° too high. Lowered temperatures through control calibration mode.
Near Leander, TX 78641
Lou
Job Details: 09/30/2019
OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven light and fan staying on. Upon further inspection, I placed the unit in diagnostics showing no error codes. I rebooted the system and continued to have the light on ad fan blowing. I checked the sensor and it was bad. I replaced the sensor with part #W10859573 that I had on my service van. Tested unit and the fan turned off. I replaced the main control and console and retested and the light did not turn off. I contacted Techline and spoke to Dustin and advised of the issue at hand. Dustin advised that I needed to replace the light socket and if that didn’t work, replace the harness. File #7725978999. I am ordering the socket, harness and blower. Office to schedule return service.; ordrng 1 W11225360 (MAIN HARNESS) and 1 W11248652 (BLOWER) and 1 WPW10734063 (light-ind)"
Near Georgetown, TX 78633
Arthur B.
Job Details: 09/30/2019
REFRIGERATOR LG LMXS30776D "Arrived onsite for customer complaint of no cool french door refrigerator. Found compressor faulty. Removed and replaced compressor,UV drier using braising methods. Vacuumed unit down to -25. Charged unit with 4.76oz of R134a. Updated software using JIG. Reassembled and observed frost pattern. Good frost pattern forming. No other issues found. Advised to wait 24-48 hrs prior to placing items in unit. All water connections were dry at time of service."
Near Austin, TX 78704
Scott
Job Details: 09/30/2019
DISHWASHER JENN-AIR JDTSS244GP0 Arrived on site replaced tub . Nomwater leaks detected at time of service . Job complete .
Near Pflugerville, TX 78660
Joseph C.
Job Details: 09/30/2019
OVEN WHIRLPOOL WOS51EC0AB01 "Arrived on site for “no power, after clean” complaint. Inspected unit and found thermal fuse and thermal overload device blown. Removed and replaced both fuses. Tested unit. Unit is performing as designed.
Near Round Rock, TX 78665
Cliff
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washing machine that is not cycling properly. Found failed fill valve assembly. Replaced fill valve assembly and advised homeowner on water softener releasing resin balls into water system causing valve to clog prematurely. All is working properly at this time and homeowner has bypassed water softener until service has been performed. No leaks were found after services were performed.
Near Austin, TX 78732
Andy
Job Details: 09/30/2019
DISHWASHER WHIRLPOOL WDT920SADM0 "Arrived on site for dishwasher not cleaning dishes. Tested and inspected unit and found failed pump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Marble Falls, TX 78654
James
Job Details: 09/30/2019
WASHER MAYTAG MHW5630HC0 Arrived on site and tested operation. I found that the bearing begins to make a screeching sound after about 30 seconds of spinning and continues to worsen. Unit has a failed bearing causing unit to not complete spin cycle and giving off balanced and over loaded fault codes. Unit will need new tub assembly and will require 2 technicians and 2 hours to repair. Office to schedule return service ; ordrng 1 CNOTE (2 MAN) and 1 W11287253 (TUB ASSEMBLY )
Near Austin, TX 78758
Paul
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for the refrigerator with both compartments no cooling well and no ice. I found the RC at temp but the FC was only getting to 12 degrees. I tested all the thermistors in diagnostics and they were registering the correct temps. I ran test 39 using a watt meter and could not see any change in ramp speed of the compressor. I changed the Orion control out and tested. The compressor ramped up. I ran test 40 and found everything working as designed. I left the unit in step 5 until it timed out and the temp in the FC had dropped 8 degrees.Call complete.
Near Kingsland, TX 78639
James
Job Details: 09/30/2019
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and tested operation. Customer stated the unit will turn itself off and is sometimes difficult to get it to turn back on and has to unplug unit then plug back in for unit to turn on. I also found door gasket torn on hinge side causing air leak. Installed new control and will return with door gasket to complete repair; ordrng 1 W10574476 (gasket-dor)
Near New Braunfels, TX 78130
Brandon
Job Details: 09/30/2019
DRYER AMANA NED4655EW1 "Arrived on site for customer complaint of timer not turning, found faulty timer motor, I replaced timer, unit tested good."
Near Georgetown, TX 78633
Arthur B.
Job Details: 09/30/2019
DISHWASHER KITCHENAID KDTE404DSS0 "Arrived onsite for customer complaint of dishwasher not coming on. Found control board is DOA. Removed an replaced control. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Waco, TX 76712
Chase
Job Details: 09/30/2019
OVEN KITCHENAID KODE500ESS04 Arrived on site to change out the oven door brought in the new oven door took the plastic off of it and found numerous scratches on the front of it I need to order a new one for customer the number in the notes are the ones that we should call when we’re on the way ; ordrng 1 W10771242 (glass-door)
Near VLG O THE HLS, TX 78738
Andy
Job Details: 09/30/2019
WASHER MAYTAG MHW6630HC0 Arrived on site for washer dripping water when soap dispenser is pulled out. Called tech line and spoke with Mark (SR#7725982262) Made aware of what was done and what was found. Was instructed that this is not abnormal for this unit and that no repairs should be done for this. Instructed customer on this. Did however find that bellow was misaligned and holding water. Made adjustments and tested unit and found all operations are normal. No water leaks present at time of service.
Near Holland, TX 76534
Chase
Job Details: 09/30/2019
MICROWAVE WHIRLPOOL WMH76719CS3 Arrived on site checked microwave a part found it had a blown fuse replaced part ran unit with a mug of water in the microwave everything work great customer was happy
Near Kyle, TX 78640
Kevin
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site and inspected refrigerator and found fresh food evaporator is frozen over, took picture. refrigerator will need to be defrosted, customer has read and signed defrost waiver. Evaporator cover will need to be replaced on next visit. No water leaks from connections at time of service, job complete"
Near Austin, TX 78717
Lou
Job Details: 09/30/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not draining and rust spots. Upon further inspection, the customer advised that there’s still water inside the unit. When I opened the door, I found water droplets in the tub. I checked the rinse aid dispenser and it was empty. I found some rust spots on the bottom of the tub in the front right corner and on the bottom right corner of the door. Ran the unit through diagnostics showing no error codes and the unit operated as designed. Used my multimeter to test amp draw from the element and it showed 7-9amps as designed. I contacted Techline and spoke to TJ and advised of my findings. Techline advised to use rinse aid and turn hot water on at the sink to purge hot water before turning unit on and leave door open approximately 3-4 inches to allow air into unit to assist with drying. Provided File #7725981895."
Near Austin, TX 78726
Andy
Job Details: 09/30/2019
DRYER LG DLEX3700W Arrived on site for for dryer heating issues. Tested and inspected unit and found issues with heater assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Georgetown, TX 78633
Chase
Job Details: 09/30/2019
REFRIGERATOR LG LFX25971ST Arrived on site found the door gaskets need to be replaced customer already had them took old Ones off put the new ones on open and close door several times to customer needs to be closed for a little bit for the door gaskets to readjust
Near Hutto, TX 78634
Cliff
Job Details: 09/30/2019
WASHER LG WM3180CW
Near Leander, TX 78641
Lou
Job Details: 09/30/2019
DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer tripping breaker. Upon further inspection, I opened the door and pressed the door switch closed and turned the unit on. The unit operated as designed and I could see/feel the element on as well. I tested voltage at the outlet and at the terminal block on the unit and got 249V. I checked the wiring on all components and all was good. I verified ohms to all components and again all were good. I removed the element to inspect and found the center metal plate was blackened and beginning to warp so I replaced it and retested. Unit operated as designed. I advised the customer to have someone take a look at the breaker due to it possibly being weak. No lint observed during service, job completed."
Near Round Rock, TX 78681
Thomas L.
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for unit not spinning. Try to enter diagnostics the control would not allow diagnostics replaced control. During diagnostics lid would not unlock replace lid lock. Unit also had a failed actuator. Replaced actuator and tested. Unit now works properly with no water leaks.
Near New Braunfels, TX 78130
Robert
Job Details: 09/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of not draining. Found drain hose blockage. Replaced hose and test. No leaks detected at time of service
Near Cedar Park, TX 78613
Chase
Job Details: 09/30/2019
WASHER LG WM8100HVA.ASSEEUS Arrived on site inspected door found the door had a huge scratch in it replaced door ran unit everything work great all lines are dry
Near Austin, TX 78731
Tyler B.
Job Details: 09/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for unit wi5h broken rack adjusters, removed and replaced with new set. And tested good."
Near Austin, TX 78735
Robert
Job Details: 09/30/2019
RANGE GE JB645RKSS Arrived on job for complaints of temperature too warm. Found one burner staying on too long replaced switch.
Near Austin, TX 78737
Robert
Job Details: 09/30/2019
REFRIGERATOR LG LFXC24726S/02 Arrived on job for complaints of temperature too warm. Confirmed all fans working and compressor running but not cooling. Will need SS tech ; ordrng 1 CNOTE (SS TECH )
Near Austin, TX 78717
Lou
Job Details: 09/30/2019
MICROWAVE WHIRLPOOL WMH53521HZ2 "arrived on site to inspect microwave fan noise. Upon further inspection, I turned the venthood fan on and could hear a rattling noise on the low speed. I removed the unit and found the damper vibrating on part of the vent. I adjusted the damper and vent housing and retested and the unit operated as designed. Job completed."
Near New Braunfels, TX 78132
Kevin
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site and inspected refrigerator and found ice dispenser bin is broken it is not making contact with drive motor. Replaced ice bin ensuring it is making contact with motor coupling. Ice will now dispense properly, no water leaks from connections at time of service, job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 09/30/2019
DRYER LG DLEX4270V "Arrived on site and found no saved error codes, ran heat test cycle and everything passed. No lint buildup in dryer at time of service"
Near Austin, TX 78734
Andy
Job Details: 09/30/2019
ICE MACHINE WHIRLPOOL GI15NDXZS1 "Arrived on site for ice machine low ice production. Tested and inspected unit and found every thing running and operating. Found compressor to be running hot. Tested amp draw and found compressor is pulling 3.2 amps. Ordering parts and SS. 2 hour job. Office to schedule. No water leaks present at time of service. ordrng 1 SEENOTE (2 HOUR ) and 1 SEENOTE (SS) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 WPW10200037 (DRIER ) and 1 WPW10605286 (COMPRESSOR )"
Near Dripping Springs, TX 78620
Robert
Job Details: 09/30/2019
MICROWAVE GE PEB7227SL1SS Arrived on job for complaints of door not opening. Found the post on the switch holder broken.
Near San Marcos, TX 78666
Kevin
Job Details: 09/30/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced dispenser drawer diagnosed by previous technician, after replacement ran a test cycle and washer is operating properly. No water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Al
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect water dispenser stuck open. Tested the pad with approximately 4 cups of water and couldn’t duplicate the issue. Unit dispenses as designed without issues. All water lines were dry at the end of service.Job complete
Near Marble Falls, TX 78654
James
Job Details: 09/30/2019
WASHER MAYTAG MVWB835DW4 Arrived on site and found unit had long fill error and thermistor fault. I found valve and thermistor failure. Installed new and tested operation. Unit tests good. Job complete
Near Belton, TX 76513
Chase
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site pull the fridge out pulled back panel off Compressor is running and it is warm pulling 2amps. Either has a restriction or the compressor is bad ordering part to go back out customer needs to be called to get back on the scheduling part is ordered ; ordrng 1 W10507884 (compressor)
Near Georgetown, TX 78626
Lou
Job Details: 09/30/2019
WASHER MAYTAG MHW8630HC0 "arrived on site to inspect washer no operation. Upon further inspection, the customer advised that he can turn the unit on, but after pressing start, the unit does nothing. I placed the unit in diagnostics showing no error codes and when the door lock was supposed to engage, it never locked. The display was flashing a lock signal and I never heard the lock. I removed the top panel and found that the door lock was not connected. I reconnected the lock and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78739
Robert
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job for complaints of not cooling in refrigerator. Found cover in refrigerator frozen. Will need to defrost and replace harness. ; ordrng 1 WRF767SDEM01 (SUPPORT )
Near Pflugerville, TX 78660
Al
Job Details: 09/30/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to inspect unit turn off as customer attempted to set temperature. Confirmed the complaint, removed and replaced the console. Reassembled and unit began operating as designed. Job complete"
Near Pflugerville, TX 78660
Al
Job Details: 09/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived to inspect dishwasher leaking. Ran diagnostics mode and couldn’t get the unit to duplicate the leak. Did notice the left leveling leg was not even with the right, possibility causing the intermittent leaking. Leveled the unit and tested again, unit did not leak.All water lines were dry at the end of service.Job complete"
Near Buda, TX 78610
Robert
Job Details: 09/30/2019
WASHER MAYTAG WTW5000DW1 Arrived on job for complaints of leaks found drain pipe backing up causing water to leak on floor.
Near Austin, TX 78753
Joseph C.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL MZD2665HEB "Arrived on site for “fresh foods area not cooling” complaint. Inspected unit and found defrost element with no continuity. Cleared ice from evaporator. Ordering new defrost element. No leaks detected, at time of service. Request customer shut off unit and open freezer door 24 hours before tech arrives.; ordrng 1 WP67004188 (heater- ev)"
Near Austin, TX 78701
Joseph C.
Job Details: 09/30/2019
RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site for “”cooktop on “ light will not shut off” complaint. Customer could not remember where unit got moved to. Will need to reschedule. No leaks detected, at time of service.; O-emld tckt"
Near New Braunfels, TX 78130
Robert
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on job to replace fan scroll. After replacement test operation fan working properly. No leaks detected at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site to complete sealed system repair for refrigerator. Replaced compressor, filter dryer, and access valve. Called unit into vacuum and verified unit help vacuum. Charged unit with manufacturers recommended amount of refrigerant. All checks good at this time and no leaks were found at time of service."
Near Taylor, TX 76574
Cliff
Job Details: 09/30/2019
REFRIGERATOR FRIGIDAIRE FFSS2325TS Arrived on site to diagnose a refrigerator that is condensating and freezing in the freezer. Tested unit and found dispenser door seal not attached to holder. Reset all parts and components to proper position and found all is not working properly. No water was hooked up to unit at time of service.
Near Georgetown, TX 78626
Thomas L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL KFXS25RYMS4 Arrived on site for no ice condition. Been icebox compartment at 29° because the icebox fan is not running. Will order motor and left door switch. Water connections are dry.; ordrng 1 W11396033 (SWITCH) and 1 WPW10308033 (motor-evap)
Near Austin, TX 78748
Scott
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for washer not completing cycle and flashing LF code . Ran diagnostics error codes 0-3,0-5,2-1,8-1. and found poor filling . Replaced water valve . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78681
Thomas L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for icemaker leaking water again. The icemaker module motor is turning to slow which is allowing too long a fill cycle which causes the icemaker to overfill and leak into the bin
Near Cedar Park, TX 78613
Lou
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=9 degrees. I placed the unit in diagnostics and checked test 56 for the ice maker and found E2-IM motor lost position. I removed and replaced the ice maker and retested and the unit operated as designed. The ice maker filled as soon as I plugged it in and I tested the motor as well. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Robert
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job for complaints of not cooling. Found not cooling in both compartments. Ran diagnostics and test #4 compressor and fans running but no frost pattern. ; ordrng 1 CNOTE (SS TECH ) and 1 TJ90SF8404 (STUB) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Austin, TX 78744
Scott
Job Details: 09/30/2019
DRYER LG DLE1101W "Arrived on site for dryer not shutting off . Found it unit was stopped either bye opening door or stop button ,control would stop and go into sleep mode but dryer would keep running . Found sticking start button on pcb assy , also a stuck relay on pcb main . Replaced main control and UI control . Tested unit all checks normal . Job complete . Recommended vent cleaning service to customer ."
Near Georgetown, TX 78628
Lou
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the four lights in the water box cover not on and the light in the FC section out. I removed and replaced the module in the FC section and the lights came on. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Austin, TX 78724
Joseph C.
Job Details: 09/30/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for “clothes not drying completely, on automatic mode” complaint. Per my previous diagnosis, removed and replaced thermistor and overlay. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78747
Scott
Job Details: 09/30/2019
MICROWAVE AMANA AMV2307PFS0 Arrived on site for door not closing . Found cam had fallen off upper interlock and blew fuse . Replaced interlock and fuse . All is checking normal now . Job complete .
Near Cedar Park, TX 78613
Lou
Job Details: 09/30/2019
DISHWASHER KITCHENAID KDTE334GPS0 "arrived on site to inspect dishwasher no water flow. Upon further inspection, I placed the unit in diagnostics showing error codes F6E4 & F6E1. Cleared the codes and continued with testing. Unit operated as designed but had a large amount of detergent debris in the water/tub. I found a piece of metal wiring and other debris that is keeping the check valve open and not allowing it to close. I advised the customer of my findings. I am ordering the drain tube w/check valve No water leaks observed during service.; ordrng 1 WPW10545278 (hose-drain)"
Near Austin, TX 78730
Tyler B.
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for unit shaking during spin. False safety call. Found basket came off front right shock, must have not been installed fully, re installed shock, ran cycle and tested good no leaks on site"
Near Taylor, TX 76574
Cliff
Job Details: 09/30/2019
WASHER MAYTAG MHWE201YW00 Arrived on site to diagnose a washer that is making unusual noise. Tested all parts and components and found no mechanical failures at this time. Advised homeowner that noise they are hearing is drain pump cavitating and his normal operation. No further repairs are needed and no leaks were found at time of service.
Near Kingsland, TX 78639
James
Job Details: 09/30/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. I found unit is heating but not dropping temperature correctly. Inspected vent and found to be almost completely restricted. Instructed customer that the vent in wall is clogged and will need to be cleaned out before using unit due to fire hazard. Job complete
Near Austin, TX 78758
Tyler B.
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for slide install, found slides didn’t not need replaced, found timing rod was off by 3 teeth on right side rail, removed door and basket, reset timing rod on matching teeth and tested good. Now operating as designed ."
Near Waco, TX 76708
Chase
Job Details: 09/30/2019
DRYER AMANA NED4655EW1 "Arrived on site took the top off the dryer and found that belt and pulley need to be replaced let customer know that we’re gonna be coming back out with parts ; ordrng 1 341241 (belt,drive) and 1 WP691366 (pulley-idr)"
Near Austin, TX 78729
Lou
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "arrived on site to inspect refrigerator frost build up in FC section. Upon further inspection, I found a large amount of frost/ice built up in the FC section. I found a large gap in the door gasket on the left side near the top corner. Using my heat gun, I reshaped the gasket to where it molds to the chassis and advised the customer to not open the FC door for several hours to allow the gasket to fully seat/mold against the chassis. Cleared the frost from the FC section. No water leaks observed during service, job completed."
Near Taylor, TX 76574
Cliff
Job Details: 09/30/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that is not starting. Tested unit and found only half power at wall outlet.
Near Round Rock, TX 78681
Thomas L.
Job Details: 09/30/2019
REFRIGERATOR FRIGIDAIRE FFFH20F2QWC Arrived on site for no cool condition. Found unit totally packed with food. The food in the lower portion is frozen. The food in the upper portion is starting to thaw. The evaporator area is completely frozen over. The frozen evaporator is caused by a door gasket that is totally torn on the bottom which is letting garage temperature air into the freezer. Unit will need a new door gasket. I informed the customer that after we install the new door gasket she will need to totally defrost the unit.; ordrng 1 5304506131 (gasket) and 1 COSTApprovalneeded
Near Austin, TX 78749
Robert
Job Details: 09/30/2019
ICE MACHINE KITCHENAID KUIC18PNXS2 Arrived on job for complaints of not making ice. Found the grid damaged and condenser covered in dust. Removed dust and replaced grid. No leaks detected at time of service.
Near Austin, TX 78749
Robert
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on job for complaints of food freezing in refrigerator. The area affected is near damper door. Instructed customer temperature sensitive food should not be stored in that section. Called tech line and documented the service call 7725978869. Replaced both control boards on refrigerator.
Near Dripping Springs, TX 78620
Robert
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace control and harness l after replacement light reset. No leaks detected at time of service.
Near Pflugerville, TX 78660
Al
Job Details: 09/30/2019
OVEN WHIRLPOOL WFE505W0HS1 Arrived to inspect gasket. Removed and replaced it. Job complete
Near Round Rock, TX 78665
Al
Job Details: 09/30/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived to inspect leaking dishwasher.Cus had a small bowl on the right side of unit. There was water from the dishwasher inside the bowl.I looked underneath the unit and noticed the right side leveling leg was not even with the left hand side.I raised the unit up so both left and right side of the unit were even.I used my leveler to validate the measurements.I ran the unit through diagnostic test mode and allowed each cycle to complete.The unit did not drip one drop of water after my adjustmentAll water lines were dry at the end of service.Job complete
Near Austin, TX 78704
Scott
Job Details: 09/30/2019
MICROWAVE JENN-AIR JMDFS24GS01 Arrived on site for microwave making noise . Home owner didn’t know anything about it assumes builder sent service request in . Couldn’t find anything wrong with MW. Job complete .
Near Austin, TX 78731
Paul
Job Details: 09/30/2019
VENTHOOD KITCHENAID KVWB606DSS1 Arrived onsite for the vent hood that turns on and off intermittently. Ms stated she knew the unit would do this if it gets a certain temperature but she stated the unit goes to boost and constantly cycles on and off. I found the unit was set for a gas cooktop. I explained to me that the auto sensing function could be turned off and she wanted me to turn it off. I turned off auto sensing and we tested the unit boiling a pot of water because ms stated it always happens with steam more than just heat. The unit worked as designed and the fan never came on. I did advise ms to run the fan when using the cooktop because the chassis of the fan gets super hot and could damage the control.
Near Waco, TX 76705
Chase
Job Details: 09/30/2019
DRYER ROPER RES7745PQ0 Arrived on site found the door switch was broken needs to be replaced let customer know and reschedule him; ordrng 1 3406109 (sub 3406107)
Near Austin, TX 78727
Joseph C.
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for “dented right fresh foods door” complaint. Per previous diagnosis, removed and replaced right fresh foods door. Tightened freezer door handle and leveled unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78745
Scott
Job Details: 09/30/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site ,replaced evap cover per previous tech diagnoses . Ran diagnostics ,all checked normal . Job complete ."
Near Leander, TX 78641
Lou
Job Details: 09/30/2019
DISHWASHER FRIGIDAIRE FGID2466QF4A "arrived on site to inspect dishwasher error codes. Upon further inspection, when I opened the door to the unit, I pressed start and there were no error codes. Customer advised that they didn’t know that it wasn’t showing the PF (power failure) error code anymore. I started the unit and it began to operate as designed. I tested voltage at the junction box and got 125V. No water leaks observed during service, job completed."
Near Austin, TX 78747
Scott
Job Details: 09/30/2019
MICROWAVE KITCHENAID KEMS378SSS05 "Arrived on site for unit heating but not turning and fan not blowing for microwave . Ordering microwave appliance mang and main control . ordrng 1 WPW10119143 (cntrl-elec)"
Near Austin, TX 78727
Joseph C.
Job Details: 09/30/2019
WASHER WHIRLPOOL WFW9600TA01 Arrived on site for “filling and draining water and door will not unlock” complaint. Inspected unit and could find no issues.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/30/2019
DRYER MAYTAG MEDB765FW0 Arrived on site to inspect unit that is not venting properly per customer. Found dryer is venting properly and visited with customer about venting of dryers. Dryer venting and house venting are clean as they are both new.
Near Austin, TX 78751
Joseph C.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived on site for “right crisper drawer not going in all of the way” complaint. Inspected unit and found shelf pushed in too far, not allowing drawer to fully close. Adjusted shelf. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78753
Joseph C.
Job Details: 09/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “not powering on” complaint. Per my previous diagnosis, removed and replaced UI. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78717
Lou
Job Details: 09/30/2019
WASHER LG WM4370HWA "arrived on site to inspect lg washer making noises and off balance. Upon further inspection, I placed it into diagnostics and tested. When the unit began the clockwise slow spin, I could hear a squeaking noise. I stopped testing and removed the back panel to expose the rotor ad found the back panel damaged and the rotor rubbing against it. Also found the harness to the stator rubbing on the back panel which had pulled it loose. Reinstalled harness, rerouted the wiring and instlalled the rear cover and retested. Unit operated as designed and no more noises and the unit was balanced. No water leaks observed during service, job completed."
Near , TX 78681
Thomas L.
Job Details: 09/30/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for door that has a loose handle and a door that falls down too fast. Tighten loose doorhandle. Replaced broken fiction pads on hinges. Unit now operate properly with no water leaks.
Near Georgetown, TX 78628
Lou
Job Details: 09/30/2019
DRYER AMANA NED4655EW1 "arrived on site too inspect dryer not turning off. Upon further inspection, the customer advised that they have to turn the unit off manually to stop it; otherwise, it will continue to run. I found that the timer had gone bad as it wold not advance in time I removed and replaced the timer and tested and the unit is operating as designed. No lint observed during service, job completed."
Near Killeen, TX 76549
Al
Job Details: 09/27/2019
DISHWASHER WHIRLPOOL WDF520PADM6 "Arrived to inspect no heat from unit.Found the customer runs the unit before bedtime and was concerned there was no steam when its opened house after unit stops washing.I ran diagnostics test mode and unit tested as designed.Unit filled, washed, drained and heater activated.All water lines were dry at the time of service.Job complete"
Near Bastrop, TX 78602
Cliff
Job Details: 09/27/2019
DRYER GE GTD65EBSJWS Arrived on site to diagnose a dryer that will not turn on. Tested unit and found bad breaker or electrical issue causing only half power to unit. Homeowner will need electrician to diagnose and correct electrical issue to complete repair.
Near Georgetown, TX 78628
Jonathan
Job Details: 09/27/2019
REFRIGERATOR LG LFX31925ST/05 Arrived on site for refrigerator not cooling. Gained access to evaporator and found incomplete frost pattern( see SD-QUICKPIC). Found restriction in seal system. Customer stated that compressor was replaced 6 months ago. At time of service customer does not have prof of purchase. Called tech support and spoke Terrance. He had on file that fresh food evaporator was replaced and it is 2013 model. Customer will need to contact LG to get an RN# for warranty repair. Customer will need to contact LG for RN#. ; ordrng 1 SEESTICKYNOTE (SEE NOTE)
Near Bastrop, TX 78602
Cliff
Job Details: 09/27/2019
REFRIGERATOR MAYTAG MFI2570FEB02 Arrived on site to diagnose a refrigerator That is not dispensing water properly. Tested unit and found low flow through door and slow ice production. Replaced water valve and filter housing and found no change. Advise him on her own plumbing issue and no further repairs can be done. Homeowner will need a plumber to correct issue to resolve water issue.
Near Austin, TX 78744
Robert
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on job for complaints of door not correct. Found the door adjustment too high. Corrected door adjustment. No leaks detected at time of service.
Near Austin, TX 78758
Paul
Job Details: 09/27/2019
WASHER MAYTAG MVWC565FW1 "Arrived onsite for the washer not powering on. I found water still in the basket and the control non-responsive with no power to the drain pump. I replaced the control and the drain pump only hummed and was not pumping. I replaced the pump, calibrated the unit, and ran the auto test. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete."
Near Wimberley, TX 78676
Brandon
Job Details: 09/27/2019
RANGE WHIRLPOOL WFC310S0EB3 "Arrived on site for customer complaint of cooktop not getting hot enough, found unit is working as designed, informed customer of how the new burners with limiters work. Unit tested good."
Near Temple, TX 76502
Arthur B.
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site for customer complaint of side-by-side refrigerator not cooling in both sections. Found start device clicking on and off. Removed and replaced start device. Reassembled and tested. Found unit began cooling immediately. Good frost pattern forming on evaporator. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Al
Job Details: 09/27/2019
DISHWASHER WHIRLPOOL WDF520PADM6 "Arrived to inspect no heat from unit.Found the customer runs the unit before bedtime and was concerned there was no steam when its opened house after unit stops washing.I ran diagnostics test mode and unit tested as designed.Unit filled, washed, drained and heater activated.All water lines were dry at the time of service.Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/27/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site for customer complaint of units flames being to high even on low, I adjusted 4 out of 5 burner valves, unit tested good."
Near Austin, TX 78737
Leonardo
Job Details: 09/27/2019
DISHWASHER WHIRLPOOL GU2475XTVB1 Arrived on site to test unit for not starting. Tested unit found control and keypad not working. Shorted control pad and keypad need to replaced both need autho WPW10175239 office needs to reschedule.; ordrng 1 NEEDAUTHO (NEED AUTHO) and 1 WPW10175239 (PANEL )
Near Killeen, TX 76549
Al
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived to inspect cooling issues.Temperatures in the freezer were 8-12.Unit was not producing ice.There was not frost buildup in the freezer of ff section.Customer advised she had Modern Appliance Tech out a few months ago, who added what she called FREON to the unit due to the pinhole sized leak the technician advised was in the refrigerator.After adding refrigerant to the unit, customer says the unit began producing ice and temperatures were steady at 0 degrees.Cycled ice maker and motor came on, fill test passed.Unit will need sealed system repair.No frost buildup inside unit.Compressor, drier, stub, CNOTE SS Tech, 2 hours; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 W10276644 (COMPRESSOR ) and 1 sf8404 (STUB) and 1 w10143759 (DRIER)"
Near Waco, TX 76710
Chase
Job Details: 09/27/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site found the oven door was just out of place readjusted it open and close door several times everything works great
Near New Braunfels, TX 78130
Kevin
Job Details: 09/27/2019
VENTHOOD WHIRLPOOL WVU37UC0FS0 Arrived on site and inspected vent heard and found motor is running but fan blade it is not turning. Disassembled vent hood And found fan blade is jammed. Re-centered it and it will now turn freely. Job complete
Near Austin, TX 78717
Chase
Job Details: 09/27/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site. Checked all cooktop burners for properl function. Each burner is sparking properly and lighting immidietely. All flame heights check good. Refit all burner caps to ensure proper ground. All checks good, job complete"