Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Cleared clogged test unit and unit test good job complete.

Arrived onsite for a dishwasher leaking water on the floor. The customer stated it leaks water at the front left corner and the door doesnt stay down like it use to. I found both pads broken causing the door issue. I found the dispenser leaking water when running diagnostics and I showed the customer. I replaced the dispenser. Ordering 2EA friction pad. RS for Tue 9/19.; ordrng 2 WP8268961 (Friction pad)s

"Arrived on site to test unit for water remaining at the end of cycle, tested unit found unit is not installed correctly and is missing a high drain loop, water from disposal back filling into dishwasher, installed loop and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site for no ice. Ran diagnostics good air flow from ice box fan,ran harvest test passed ran fill test passed changed defrost setting to basic to allow defrost every 8 hrs of compressor run time."

"Arrived on site to test unit for water dripping from dispenser, customer stated that ice code are extremely small and not dispensing properly, removed filter and water flow returned to normal, advised customer to change filter unit is running as designed, no leaks detected job complete"

Arrived on site to test unit for unit not washing. Test unit and found and sump and motor. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.

"Arrived on site to diagnose dryer making abnormal sounds. Customer advised me that they wanted to know if / when dryer was supposed to buzz on completion. Tested timer and confirmed it is buzzing in the proper positions to signal completion, and everything is working properly. No other issues present. Call completed."

"Arrived on site for temp concerns. Checked water temp with probe,temp reading 37? ran diagnostics all test passed changed defrost setting to basic."

"Arrived on site to test unit for not cooling, customer stated that when delivered they did not turn on cooling, but they figured it out but ice is not dispensing and does not know how to remove filter, Tested dispenser and found it working properly, showed customer how to remove and install new filter, at this time unit is running as designed, job complete"

Arrived on site for oven not heating . Pulled unit out and found red wire had slipped out of wire nut . Fixed connection. Ran preheat . All heating normally. Job complete

Arrived onsite to replace failed knob. Verified failure . Knob failed internally. Replaced knob and tested. Unit is functioning properly. Job complete

"Arrived on site for dented door, upon arrival, the builder pointed out that the door has already been replaced and needs trim piece that is also dented. Inspected unit and found bottom of left side rail is Bent and Need to replace left rail. Ordering left rail. Office to reschedule ; ordrng 1 W11235463 (Left side rail)"

"Arrived on site for leaking water. Upon arrival inspected surrounding and found previous cabinet damage. During inspection cannot pull cabinet out due to being tightly fitted in cabinet. Customer said they will be having floor and cabinet redone and signed wavers for damages. Am now able to pull unit for inspection. Found small black fill hose is leaking. Also using bucket manually filled tub with water to test for other leaks and there are no other visible leaks with sump, drain pump or drain hoses. Also inspected supply line and not leaking. Ran drain cycle and all water drained correctly without leaking. Need to order fill hose office to reschedule ; ordrng 1 W11627534 (Fill hose)"

Arrived onsite and replaced the drain hose per diagnosis. All checks good. Advised on repair.

Arrived on site to install previously ordered part. Replaced capacitor W11395618. Test unit and unit is operating as designed. No leaks present at this time. Job complete

"Arrived on site for unit vibrating. Upon arrival, ran diagnostics and there are no saved error codes. Ran a spin test and found a bit more wobbling than normal. Found right rear foot is not leveled cause unit to wobble. Leveled all feet correctly. Test unit and is operating as designed. No leaks present at this time. Job complete"

RTW4516FW2 GP arrived on site to inspect washer turning off in certain cycles. Placed the unit into diagnostic mode and found F8E1 error code. Cleared code for testing. Found the cold water valve filling slowly. Inspected and found debris inside the water valve. Replaced the valve and tested and the unit passed. No water leaks observed during service. Zip tie applied to drain tube.

Arrived onsite for microwave noise and made installation adjustment to eliminate vibration. Unit is now operating as designed. All checks good.

Arrived on site to test unit for unit not washing correctly. Found calcium build up advised customer to clean unit with vinegar we will reschedule. Will need to replace sump and motor and heating element. Office to reschedule ; saved tckt

Arrived onsite for unit not powering on. Upon arrival inspected unit. Found thermal fuse and cuttoff failure. Replaced both. Tested unit and unit is functioning properly.

"Arrived on site to test unit for noise, tested unit found a screw stuck in the front seal causing it to periodically get stuck in the drum bearing ceasing drum burning belt, removed screw and replaced belt and pulley from repair kit, tested, unit is now running as designed, job completed"

Arrived on site to test unit for burner not staying on all the way. Test unit and found unit working as designed. Advised customer of new regulations for the electrical ranges.

Arrived on site to diagnose dishwasher that had issues with door closing. On arrival customer said the trim was just peeling off and they are going to glue it back on and does not keep repair services. Call complete.

Arrived on site to test unit for not starting wash cycles. Customer stated he tried cancelling work order as unit is currently working properly. Was allowed to test unit and found no stored error codes. Visually inspected connections and found hot valve not connected. Secured connection and unit working as designed. No leaks detected. Job complete.

"Arrived onsite for a DW that is stuck in normal cycle and wont let you cancel the cycle. Upon arrival and speak with the customer I found that the actual is was the the unit had water in it but they had not used the DW before as they had just moved in. I checked that there was no leaks and that there was no water left in the unit and found none, I ran the unit several times and found that the unit ran fine ever time."

Arrived onsite for previously diagnosed parts. Installed the control panel and tested unit. I heated the unit to 250? the error message never came up.

Arrived on site for front right burner to high on low setting. Upon arrival test all burners on unit and indeed right front is too high on low setting. Adjusted front right valve and is now correct . No leaks present at this time. Job complete

Arrived onsite for previously diagnosed parts. Installed the light bar into the vent hood. Tested lights and they turn on high and low.

JJW3430DS03 GP arrived on site to inspect oven with malfunctioning ui panel and light turning on by itself. Upon arrival i attempted to place the unit into service mode and immediately discovered that the keys were not functioning properly. Removed and replaced the ui panel and tested. The unit is operating as designed.

Arrived onsite for an ice machine that is completely dead and will not turn on. I found the external drain pump not passing neutral and causing the issue. I replaced the external drain pump and tested the machine. I found the machine powering on and working as designed. There were no water leaks present at the time of service. Call complete.

"Arrived on site for range needing previously diagnosed switchs, receptacles, and burners, as well as a switch screw. Upon arrival reconfirmed failure. Installed parts and tested cooktop. Found all burners working as designed. Call complete"

"Arrived on site. Replaced right side door hinge,stop,bushing and extension assembly tested door operation good door sealing as designed"

Arrived onsite for a dryer that in not heating. Upon inspection I found that the unit did not have good airflow. And the heating element separated. I replaced the heater and tested the unit and found unit operating as designed. I advised the customer to have a vent cleaning company come out to clean the vents in the home

"Arrived on site to test unit for not going out of spin cycle, tested unit found motor relay stuck on causing unit to go into spin cycle as soon as you plug it in, replaced control and tested, unit is now running as designed, no leaks detected job complete"

Arrived onsite to perform tech line recommendations. Flushed system with nitrogen and replaced dryer. Pulled vacuum and held. Charged per spec and tested. Unit is running normally. Amp draw at 1 amp. Pressures are in line. Notified customer to monitor temperature over 24-48 hrs. Job complete

"Arrived on site for no ice production, upon arrival inspected unit and found very little ice in container. Customer states that the ice found has been there for a while and no other ice has been made. Inspected icemaker and there is no water in tray. Cycled power to unit and reset icemaker. Unit harvested correctly and filled with water correctly. Unit is operating correctly. Customer will monitor unit for 24 hours to watch for ice production. Job complete"

"Arrived on site to replace previously diagnosed lower harness, replaced harness but motor connector is different, verified model and found that the parts are ordered on a wrong engineering number, will need to replace with control, correct lower harness, shift actuator and motor, office to reschedule ; ordrng 1 W11497303 (Motor) and 1 W11481722 (Actuator) and 1 W11607637 (Control) and 1 W11665967 (Lower harness)"

WZF34X20DW04 GP arrived on site to inspect freezer not freezing. Upon inspection I found the door was grinding on the hinge possibly preventing the unit from closing and there were gaps between the liner and the cabinet allowing airflow. Raised the door and verified clearance of the hinge and sealed the gaps. Checked for a proper seal. No water connected to the unit.

"Arrived on site for a wall oven that is flashing an F6 E6 error code. Inspected unit and work area. The customer showed me 10 videos of what happens with her unit and advise that shes has multiple codes that are becoming present. I ran the unit through diagnostics and found an F6 E6 (Upper appliance manager lost communication) and F6 E9 (lower appliance manager lost communication) error codes. The customer stated that this generally happens after steam is blowing out on top of the user interface from the top oven and that the control panel will be unresponsive for 3 to 4 hours before she can use the oven again when this happens. She also stated that when she runs the unit up to 400? on both ovens and turn down the light, sometimes the unit will shut off as well. I checked voltage and polarity and found proper voltage and polarity. Did find that the unit was on its own designated breaker. I tested the unit and diagnostics and could not get any component to fail. I called Whirlpool techline and spoke to Rob SR# 7737300365. Based on everything that I told him, he advised that there were two issues. He stated that one of them is the user interface because the software on it had been updated on those user interfaces, and that that would be what is causing part of the problem. He also stated that the steam coming up and over the user interface is a clear indicator that, theres too much moisture content in the upper oven and advised me to tell the customer that they will need to cover any high moisture foods that they cook in the upper oven. He stated that with as much steam was going over the user interface, that it it into the control area, and potentially cause issues with the controls to short circuit. Ordering the user interface in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11598136 (UI)"

"Arrived onsite for a DW that is having issues with the door falling open on its own, and when it is opened it goes way past 90*. And the lower rack will roll of of it. Upon inspection I found that the latch and strike was not locking together well, I replaced them with new ones and found the the door snaps shut better. I the adjust the the door hinge springs so that there is more tension on the door and tested the unit and found unit operating as designed."

ArI iced onsite for dishwasher that is raking from condensation collecting on the granite counter top above it. Called Steve with techline and documented. Advised on adjusting the installation to ensure within specs. Unit is installed properly. But we have a definite condensation leak due to the combination of the dishwasher and the granite. Installed diffusing strip above dishwasher on cabinet. Call dropped with techline before sr# number was given. Second attempt to reach techline was made but no response within 15 minute threshold.

"Arrived on site to test unit for dryer running after cycle completed, customer stated that time is not counting down and if not turned off it will stay on for hours, replaced console and advised customer to monitor if issue persists to call us back, at this time unit is running as designed, job complete"

"Arrived on site for washer making a clunking noise and not spinning. Upon arrival confirmed issue and found rotor screw had come loose from rotor. Added locktight and tightened screw, found unit working as designed and noise gone with no leaks. Call complete"

"Arrived onsite for unit not cooling properly. Upon arrival inspected unit. Customer stated he turned unit off for 48 hrs due to ice buildup on back panel, then turned it back on and its been cooling ok. Inspected unit and found unit not going into defrost. Disassembled and found brown heater wire not secured. Frost was starting to build again. Secured harness and tested. Unit is now defrosting and functioning properly. Job complete"

Arrived onsite and replaced the blower wheel and motor. Unit is now operating as designed. All checks good. Advised customer on repair.

Arrived onsite to install previously diagnosed part. Upon arrival I installed the new ui and tested got it connected to the WiFi and tested the unit and found unit operating as designed

"Arrived on site for a refrigerator that is leaking water into the ice container area. Inspected unit and work area. Did confirm the customers complaint and found water leaking from the icemaker area causing the issue. Found that the ice door was not creating a good seal as well. ordering the icemaker, ice store, heater, facia, and dual valve just in case. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11637688 (Fascia heater) and 1 W11658802 (Icemaker) and 1 W11171728 (Ice door) and 1 W11579561 (Dual valve)"

Stacked unit. Duct had come loose due to improper installation during warrantied washer drain filter service. Advised customer on needed installation improvements as a courtesy. No charge.

Arrived onsite for broken upper door trim and found the unit is stainless and will need the upper door panel and trim assembly replaced. Ordering part. Office to reschedule. ; ordrng 1 W10877562 (Stanless upper door panel/trim)

Arrived onsite for a dishwasher that will not drain during a regular cycle. I found a stored F9E1 error. I found the drain pump motor getting hot and failing. I replaced the drain pump and tested. The dishwasher is working as designed. There were no water leaks present at the time of service. Call complete.

Arrived onsite and tested unit for operation. Unit is now operating as designed. All checks good. Unit is now operating as designed.

Arrived on site for refrigerator needing previously diagnosed valve. Upon arrival reconfirmed failure and installed valve. Tested unit and found lower ice maker fill as designed with no leaks. Informed customer to give unit 24 hrs to fill bucket. Call complete

Arrived on site for a washing machine that is leaking water into the basket when the unit is not in use. Inspected unit and work area. I did confirm the customers complaint and found water dripping into the basket while the unit was not in use. Check the water pressure in front. Adequate water pressure. Replaced the inlet valve and tested the unit. Still found water trickling into the basket when it wasnt in. Use indicating the valve sent with me was not good. Re-ordering the valve and reschedule the customer to 9/18.; ordrng 1 W11165546 (Valve)

"Arrived on site. Powered unit off,replaced defective icemaker,powered unit on ran harvest test passed ran fill test passed."

Arrived onsite for a refrigerator that is leaking water from underneath. I found the line feeding the reservoir at the isolation valve not pushed all the way in the valve and leaking. I inserted the line properly in the valve and tested the dispenser again and there were no more water leaks present at the time of service. Call complete.

"Arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I found the customer is not using rinse aid and has a water softener system. I placed the unit in diagnostics showing no error codes and tested. While testing, I tested amp draw to the components and found the element getting 7-9 in wash and drying cycles of diagnostics. At the end of testing, I poured water onto the element to demonstrate to the customer that the element is operating properly. I made recommendations for use and care, as well as, detergent and rinse aid use. I contacted techline and spoke to Steve and advised of the complaint and my findings. Steve provided SR#7737302171. No water leaks observed during service, job completed."

Arrived on site for door issues. Adjusted fresh food door hinge tested door operation unit working as designed.

"Arrived onsite for unit not spinning. Upon arrival inspected unit. Found in spin only the agitator would spin. Disassembled and found hub rounded out. Replaced hub , calibrated and tested. Unit is functioning properly. Job complete n"

"Arrived on site to test unit for not drying dishes, ran diagnostics cycle and found all components engaging properly and heater is getting hot, showed customer that heater is heating, noticed that customer is not using rinse aid, stated to customer that unit is designed to be used with rinse aid all the time, advised customer that propping door open at the end of cycle will help dishes dry better, unit is running as designed no leaks detected job complete"

"Arrived on site for dishwasher not working, cleaning dishes. Upon arrival found no errors in diagnostics. Found unit would turn on and run but wouldnt allow water to fill. Found cuttoff under sink off. Restored water pressure to unit and found no leaks and dishwasher functioning as designed. Call complete"

Arrived on site to diagnose washer banging and walking. Examined unit and found basket is within serial range for service pointer W11684122. Checked basket and found out of spec. Ordered new basket per SP. Office to schedule when basket arrives.; ordrng 1 W11172199 (Basket)

"Arrived onsite for previously diagnosed parts. Installed new latch, the lid now locks. Ran unit n diagnostic mode, unit completed diagnostic mode. No water leaks detected during service."

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and checked for ice maker error code in test 56 and found E2-motor lost position. I tested the motor in test 57 and 59 and both tests failed. Unit is operating as designed, otherwise. I am ordering the RC ice maker and HV control and office to schedule return service due to the availability of parts. No water leaks observed during service. Returning tech will need to replace the ice maker and hv control. ; ordrng 1 W11658802 (Ice maker) and 1 W11224256 (Hv control)"

"Arrived on site to test unit for not operating properly, tested unit found shift actuator not shifting causing it not to agitate, replaced control and shift actuator W11481722 from job 390244 and tested, unit is now running as designed, no leaks detected job complete"

"Arrived onsite for washer making noise. On inspection found that the pulley had broken off the gearcase spindle. I tried to remove the cam nut and it would not come off. I installed a new gearcase,cam & belt. Tested the unit in diagnostics mode, completed the diagnostic cycle and no water leaks detected during service."

Arrived onsite to replace faulty clamp. Replaced clamp and tested. Unit is now functioning properly. No leaks present at this time. Job complete

Arrived on site to test unit for no ice production in RC ice maker. Found evap and ice maker working. Found error e2(motor lost position). Recommend replacing ice maker. Office to reschedule. ; ordrng 1 W11658802 (Ice maker)

Arrived onsite and found door switch lever snapped. Replaced the door switch. Unit is now operating as designed.

"Arrived on site to diagnose refrigerator not cooling on either compartment. I examined the unit and found the evaporator completely encased in ice and over 1.5 inches of ice on the freezer side of the cover as well. I put the unit in forced defrost and checked output at control. I found 120v present going to defrost heater, but defrost heater is not heating. Due to the immense amount of ice present, advised the customer on the proper procedures to defrost the unit so that we can access the heater assembly and replace. Return visit set for 9/19.; schdld next appmnt for 9/19 TUE !"

"Arrived on site to diagnose dryer making a metallic whining sound when in use. Tested unit and confirmed abnormal noise, sounded like it was coming from blower area. Disassembled unit and found a wadded up dryer sheet had wedged itself between the blower wheel and the housing, and the noise was the wheel rubbing against it. I removed the dryer sheet and tested the unit. Confirmed sound was gone."

"Arrived on site to inspect range error codes. Upon further inspection, I found F2E1-shorted key, on the control display. I placed the unit in diagnostics and tested the unit and it operated as designed. I tested the cooktop and all burners operated as designed. I tested the oven on bake at 350 degrees and it operated as designed. I pulled the unit out and inspected the P11 connection. Disconnected the ribbon from the P11 connector and checked and it is good. Reconnected the ribbon and placed back in diagnostics and the unit continues to show the error code. I am ordering the main control and office to schedule return service due to the availability of the part. No gas leaks detected during service.; ordrng 1 W11620481 (Main control)"

Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good no leaks present at this time

"Arrived on site for arrange. That is turning off when the timer is turned off. Inspected unit and work area. The customer also explained that the unit does not seem to hold temperature inside of her oven as when she uses her oven multiple times cooking the same components, hes getting inconsistent Results with her food. Tested the unit several times with the timer. Turning the timer off and turning it back on. I could not replicate the issue. The customer tried it herself and showed me what happens but I found the customer was not turning off the timer first and then turning it back on. I explained the customer that she hast to hit the timer set/off button twice before she can reset her timer. I checked the temperature instead of the oven at a 350?F bake cycle. Found temperatures fluctuating between 325?F and 361?F. Averaging the temperature at 343?F. The customer advised that even though the temperature shows that to be correct, she is still burning several of her items. I called whirlpool techline and spoke to Kurt SR# 7737090152. He advised that based on all of our checks, the unit is working as designed and the customer would need to re-calibrate the unit if she believes that the unit is over cooking her items. Went ahead and re-calibrated the oven for her by turning the unit down 10?. I did explain to the customer how to calibrate her oven and that she may need to adjust the calibration depending on how she felt the unit was cooking. The unit is working as designed. Call complete."

MVW4505MW1 GP arrived on site to inspect washer constantly filling and draining. Placed the unit into diagnostics and found F8E1 error code. Tested the valves and found the cold water valve plugged with debris. Removed and replaced the water valve and tested and the unit passed with no water leaks observed during service. Advised customer of my findings.

Arrived on site for unit not operating. Door is locked. Upon arrival inspected unit. Once powered on drain pump runs continuously with out any water or suds. Need to replace control. Replaced control and test unit by running a quick cycle. Unit operates as designed. No leaks present at this time. Contacted techline and spoke with Bruce. File was updated SR# 7737300659

Arrived onsite for previously diagnosed parts. On inspection found that the fan and the harness were different. On further inspection I saw that the fan had pulsating voltage to it. I turn the FC temp switch off and the fan keep running. I then turn the RC temp switch off and the fan stopped pulsating. I waited a few minutes and turn the RC switch back on and the fan came on and stayed on. The pulsating stopped. The RC is now cooling and we will return with the RC switch.; ordrng 1 5303918214 (Bi-metal)

"Arrived onsite for a washer that will not spin/agitate. Upon arrival I ran the unit in diagnostic and found this to be true. Upon further inspection I found that the gearcase was leaking and will need to be replaced, along with the hub I suspect that the teeth hav stripped off of it. I could not get the agitator screw off, I am ordering it and returning with gearcase. Schedule return 09/19/23; ordrng 1 W10752187 (SCREW) and 1 W11550891 (AGITATOR)"

"WMH31017HS10 GP arrived on site to inspect a dented microwave. Inspected and found the door bent on the left, right and top. The inner structure is also bent preventing the door from creating a proper seal. Vent cover, control panel and the wrapper is damaged. Customer stated that the unit came out of the box in this condition. Attempted to call tech line but they were closed. Office to contact tech line to report findings and saved images."

"Arrived on site for not washing correctly. Upon arrival, ran diagnostics and got error code F4-E3 motor not operating. Inspected harness connection to motor and is secured. Am getting correct voltage to motor. Need to replace sump and motor. Replaced sump and motor W11025157. Test unit and is operating a designed. No leaks present at this time. Job complete"

"Arrived on site and replaced previously diagnosed deflector, vent gasket and vent. Unit working as designed. No leaks detected. Job complete."

Arrived onsite for a washer that has a broken water inlet valve. Upon arrival I inspected the unit and found that the hot water side of the inlet valve broken. I replaced the whole inlet valve and tested the unit and found unit operating as designed. No leaks

WED8500BC0 GP arrived on site to inspect dryer not latching properly. Inspected and verified customer complaints. Removed and replaced the door latch and tested to make sure the problem was resolved.

Arrived on site for a refrigerator that is not cooling again. Inspected unit and work area. The customer advised that the unit had been working great up until about a week ago when it started doing the same thing I did before. Did confirm the customers complaint and replaced the start device. Tested the unit and the unit began to cool and operate as designed. Call complete.

Arrived on site for a dryer that is snagging clothes on the front grill. Inspected unit and work area. I did confirm the customers complaint and found several strands from clothes stuck underneath the grill. Replaced the front grill and cleaned off the rest of the unit. Everything is working an operating as designed. Call complete.

Arrived on site to replace console. Replaced console and found damaged on right side. Will order new console job complete. ; ordrng 1 W11624798 (Console)

"Arrived on site for a dishwasher that has a hard time. Pulling out the top rack. Inspected unit and work area. I did confirm the customers complaint and found the right side getting stuck. Checked the slides and found the slides were installed correctly and no, bowing going on inside the unit. Found the roller on the right hand side had not been properly inserted into the slide and was, bumping into the slide rail. Was able to pull out top rack and reinserted it onto the slide. Just the unit and the unit began to work and operate as designed. Call complete."

Arrived onsite for dryer making a noise. On inspection found the blower wheel has a crack in it. The wheel is hitting the housing when spinning making the noise. Ordering a new wheel WP697772 set to return on 09/27/23; ordrng 1 WP697772 (Blower wheel)

"Arrived on site for unit making a grinding noise. Upon arrival, test unit and found noise coming from gearcase. Need to replace gearcase. Replaced gearcase W11449840, belt W11239857, and cam W10721967. Test unit and is operating as designed. No leaks present at this time. Job complete"

"Arrived on site to test unit for right rear burner not turning on. Found bad burner, replaced burner test unit and unit test good job complete."

"Unit 419Arrived on site. Found large gaps on freezer door seal,remolded gaskets checked door seal good"

"Arrived onsite to perform sealed system repair , compressor replacement. Disassembled and found oil in the lines. Flushed with nitrogen. Replaced dryer and compressor. Pulled vacuum and held. Charged per spec and unit is now running. Notified customer to give 24-48 hrs for temp to stabilize. Job complete"

Arrived onsite and found unit operating with frost build up from ice chute failure. Replaced chute and used food grade silicone lubricant to improve ice door seal function. Advised customer on repair and maintenance.

Arrived onsite and found upper fridge s gasket pulled loose and misshapen. Installed properly and heat treated for good seal. Unit is now operating as designed. All checks good.

Arrived onsite and replaced filter head and replaced the damper control. Advised customer on repair. All checks good. Advised customer on use and care.

Arrived onsite and found the switches ordered did not arrive as depicted as the needed retention nut not included. SR researching part to determine repair viability. Office to reschedule. ; ordrng 2 Research (Nut #15)s

Arrived onsite and tested unit for incorrect temps. Found unit is now operating as designed. And within proper factory set ranges. Advised customer on findings. Advised customer on design and use and care principles.

"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R600 47g . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."

Arrived on site to install wash basket per service pointer. Installed new wash basket and calibrated and ran a diagnostic cycle. Washer is now operating as designed. No leaks where observed during service. Job completed.

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was the dishwasher not cleaning dishes. Found the wash motor not running. Replaced sump and motor and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site for washer, inspected unit and work area. Installed new bel and cam and tested, unit is now operating as designed. No leaks where observed during service. Job completed."