Near Georgetown, TX 78633
Thomas L.
Job Details: 08/14/2019
DISHWASHER GE GDT655SSJ2SS Unit needs the main control That is located under the tub at the very front. Cannot locate on IPL.; ordrng 1 CNOTES and 1 PARTSRESEARCH
Near Jonestown, TX 78645
James
Job Details: 08/14/2019
FREEZER WHIRLPOOL EV188NYWS00 Arrived on site and tested operation. I found temperatures good in freezer and proper air flow. Freezer at 1 degree and all tests good. Instructed customer that the unit was in defrost and the sizzle was from water hitting the heater and the vapor was steam from the water turning to steam when it hit the heater. Unit tests good. Job complete
Near Austin, TX 78726
Jonathan
Job Details: 08/14/2019
WARMING DRAWER WHIRLPOOL KSGG700EBS1
Near Lakeway, TX 78734
Andy
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Arrived on site for refrigerator making noise. Tested and inspected unit and found failed diffuser. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/14/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose a range with a door that is out of position. Found left side hinge not fully inserted into receiver causing the door not to open and close properly. Reset hinge to proper position and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Joel G.
Job Details: 08/14/2019
DRYER MAYTAG MEDB835DW3 Arrived on site to diagnose dryer taking to long to dry clothes and having an air flow error. Found venting in the back crushed and vent inside wall plugged up vent inside wall was short enough and made out of steel pipe that I was able to clear it. I shortened the venting behind the dryer and informed customer to not push dryer back any further. Temp before doing this was reaching 265 degs and after 228 degs indicating good air flow now. Informed customer of regular venting cleaning.
Near Georgetown, TX 78626
Joel G.
Job Details: 08/14/2019
WASHER MAYTAG MVWB835DW0 Arrived on site to diagnose washer f6e2 indicating UI not communicating with main board. Replaced main board to try out but still had same issue. Unit will need the console replaced. No leaks detected.; ordrng 1 W10861510 (console)
Near Austin, TX 78729
Tyler B.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for control replacement. Replaced control and tested good. No leaks on site
Near Austin, TX 78739
Leonardo
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDF520PADM5 Arrived on site to replace valve. Replaced valve test unit and unit test good no leaks present at this time.
Near Round Rock, TX 78665
Jonathan
Job Details: 08/14/2019
DRYER WHIRLPOOL MEDB835DW3 "Arrived on site for dryer not turning. Per diagnostics and tested operation. Found unit humming. Disassembled unit and found broken belt. Installed belt and assembled unit. Tested operation, found vent broken at elbow, repaired with aluminum tape and tested operations. All tested good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/14/2019
DISHWASHER KITCHENAID KDFE104DSS3 Arrived on site for unit that will not dissolve soap pods. Found that the main wash motor has failed and is not circulating water. Replaced pump and tested. All operations are normal. All water connections are dry.
Near Austin, TX 78733
Leonardo
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present job complete unit washing correctly.
Near Round Rock, TX 78665
Jonathan
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previous diagnosed part. Performed diagnostics mode and monitored cycle. Removed failed UI and installed new. Tested operation, all tested good, no water leaks present."
Near Cedar Park, TX 78613
Lou
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site to inspect refrigerator not aligned. Upon further inspection, the customer advised that the unit had to be moved due to a water leak and when it was out back in place, it wasn’t leveled/squared. I leveled and squared the unit and adjusted the crisper drawers. Checked the unit out in diagnostics and all is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Brandon
Job Details: 08/14/2019
OVEN WHIRLPOOL WOD77ECOHS00 "Arrived on site for customer complaint of lower oven door being dented, I replaced door and nameplate, unit tested good.
Near Round Rock, TX 78664
Paul
Job Details: 08/14/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived onsite for the dryer not starting or operating. Ms stated the unit starts and then gets an F3E1 error. I verified the error in diagnostics. I cleared the code and tested the unit. The error came back after the unit ran for about a minute. I tested the outlet thermistor from the control and it showed open. I gained access to the thermistor and tested it on its terminals and found it reading 11.7 ohms and good. I found one of the connections extremely loose. I tightened the connection and retested from the control and it checked good at 11.8 ohms. I tested the dryer again and the unit is working as designed. Call complete.
Near Austin, TX 78750
Tyler B.
Job Details: 08/14/2019
DISHWASHER GE GDF570SSF4SS "Arrived onsite for pound unit, found pump screeching, replaced pump and tested good. No leaks on site"
Near Austin, TX 78759
Andy
Job Details: 08/14/2019
MICROWAVE WHIRLPOOL JMW2430WS02 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Kyle, TX 78640
Leonardo
Job Details: 08/09/2019
OVEN AMANA AGR5330BAS3 Arrived on site to test unit for light socket stuck. Removed light socket test unit and unit test good job complete.
Near Austin, TX 78729
Cliff
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Left on site to diagnose a refrigerator that is making abnormal noise. Found diffuser motor failing. Replaced diffuser and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Lago Vista, TX 78645
James
Job Details: 08/09/2019
ICE MACHINE KITCHENAID KUIC18NNTS1 Arrived on site and installed new valve. Tested operation and found unit working properly and no water leaks found after repair. Job complete
Near West, TX 76691
Arthur B.
Job Details: 08/09/2019
WASHER MAYTAG MVWB835DW4 "Arrived onsite for customer complaint of drain pump running when not on. When arrived, found water inside tub. Found water valve not closing. Removed and replaced water valve, drain water out of tub and ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Bastrop, TX 78602
Scott
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for ice maker not making normal batches . Found IM getting hung up . ReplacedIM ran harvest all checked normal . No water leaks detected at timeof service. Job complete.
Near Waco, TX 76710
Arthur B.
Job Details: 08/09/2019
DRYER MAYTAG MEDX6STBW1 Arrived onsite for dealer complaint of dryer not starting. Removed back panel and found thermal fuse open. Removed and replaced thermal fuse. Reassembled and tested. Dryer not heats and tumbles as intended. No other issues found.
Near Austin, TX 78737
Luis
Job Details: 08/09/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site for no ice. Ran diagnostics found defective icemaker not running through a forced cycle. Installed a new icemaker ran through a cycle passed ran fill test passed u it working as designed.
Near Round Rock, TX 78665
Jonathan
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator freezer not working. Performed diagnostics and tested light. Found light switch not opening. Inspected light switch and found frozen in closed position. Inspected gasket seal. Found unit sealing. Tested all other operations. All tested good, no water leaks present. Spoke with customer on user care guide."
Near Belton, TX 76513
Al
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived to install previously ordered part.Removed and replaced the inverter box.Reassembled and unit now works as designed
Near Austin, TX 78746
Tyler B.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL KSBP25FKSS01 "Arrived on site for no ice, found ice maker motor seized. Replaced ice maker and tested good, no leaks on site Ice maker
Near Austin, TX 78723
Joseph C.
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “not operating” complaint. Inspected unit and found pump/motor and control shorted. Removed and replaced control and pump/motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/09/2019
REFRIGERATOR GE GSH25JSXNSS Arrived on site for icemaker that would not stop making ice. The icemaker was installed this January. Found that the shut off arm was binding and the ice could not push it to the off position. Got the ice bell arm to unbind and it now moves freely.
Near Belton, TX 76513
Al
Job Details: 08/09/2019
DRYER WHIRLPOOL WED4815EW1 Arrived to inspect dryer not working properly.Confirmed the complaint and removed and fuse and timer.Tested the unit and unit tested as designed.No lint buildup observed at the time of service.Job complete
Near Austin, TX 78727
Cliff
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW8500CC0 Arrived on site to diagnose a washer that is not turning on. Tested unit and found failed control panel. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Joel G.
Job Details: 08/09/2019
REFRIGERATOR GE GFE29HSDASS Arrived on site to install faulty fan motor I previously ordered. Replaced and verified operation. No leaks detected.
Near Bastrop, TX 78602
Joseph C.
Job Details: 08/09/2019
WASHER WHIRLPOOL CHW9150GW0 "Arrived on site for “washer not spinning” complaint. Inspected unit and found basket locked up, in tub and motor faulty. Removed and replaced basket/tub assembly and motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Lampasas, TX 76550
Al
Job Details: 08/09/2019
DISHWASHER KITCHENAID KDFE104HBL0 Arrived to inspect door issues.Service tested the unit and door did not latch all the way.Removed and replaced the latch and strike.Reassembled and unit tested as designed.All water lines were dry at the time of service.Jon Complete
Near Bastrop, TX 78602
Scott
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW8000DW5 Arrived on site for not filling . Found valve had failed . Replaced valve . Unit is now filling as normal . No water leaks detected at time of service . Job complete .
Near Nolanville, TX 76559
Al
Job Details: 08/09/2019
DRYER ROPER RED4516FW0 Arrived to inspect front right panel issues.Confirmed the complaint and disassembled and corrected the issue.Unit now operates as designed.No excessive lint buildup observed.JOB COMPLETE
Near McQueeney, TX 78123
Kevin
Job Details: 08/09/2019
COOKTOP KITCHENAID KCED600GBL01 "Arrived on site and found cooktop has not been installed into location, appliance is still in shipping box. replaced cracked cooktop surface but could not test. Installers will need to return to complete install, job complete"
Near McQueeney, TX 78123
Kevin
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site and found right hand door is lifted, found installers have raised foot up to maximum. Lowered fresh food door and they are now leveled properly. No water leaks detected at time of service, job complete"
Near Canyon Lake, TX 78133
Brandon
Job Details: 08/09/2019
MICROWAVE WHIRLPOOL WMH31017HW2 "Arrived on site for customer complaint of light not working, found faulty control and light bulb had broken, I replaced control and bulb. Unit tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site and found unit Evap fully frosted over. Defrosted unit and replaced thermistor. Unit is now operating as designed. Fans and heater work.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived onsite for unit with ic building up in chute and bucket. Found door sealing good. Found ice build up under chute causing motor to rust, found ice door not sealing, replaced motor and ice door and tested good, no leaks on site"
Near Austin, TX 78756
Scott
Job Details: 08/09/2019
UNKNOWN UNKNOWN NISSAN
Near Georgetown, TX 78628
Jonathan
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for refrigerator not producing ice. Performed diagnostics mode and tested ice maker fault codes, found fault code E2. Cycled ice maker and found not responding. Ran motor test and found failed motor.Removed failed ice maker and installed new. Tested ice maker and found operating. Ran fill cycle and monitored for leaks. All tested good, no water leaks present."
Near Kyle, TX 78640
Kevin
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDT970SAHB0 "Arrived on site and found adjusters are squeaking on upper rack, replaced them with kit and no further repair is required at this time. No water leaks detected at time of service, job complete"
Near Austin, TX 78737
Luis
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for no ice. Found fill tube elbow split unit will need a new fill tube line. ; ordrng 1 67006317 (FILL TUBE)
Near Austin, TX 78737
Luis
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for no ice. Found fill tube elbow split unit will need a new fill tube line. ; ordrng 1 67006317 (FILL TUBE)
Near Waco, TX 76712
Arthur B.
Job Details: 08/09/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site for customer complaint of dishwasher not washing dishes. Upon inspection found pump not moving water. Removed and replaced sump and motor assembly. Reassembled and tested unit. Unit now fills,washes,drains and heat as intended. No other issues found. All water connections were dry at time of service."
Near Georgetown, TX 78626
Thomas L.
Job Details: 08/09/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for unit under baking. Unit would not calibrate properly. Replaced control and tested. Temperatures were now correct.
Near San Marcos, TX 78666
Kevin
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and found small amount of ice production, temperature in freezer is 12-13 degrees. Ice bin has 3-4 batches of ice in it, customer says the bin was full two days ago. Ran test 56 and no error codes, 57 and icemaker cycled, ran test 45 and icemaker filled, ran test 37 and fan is running,After discussing situation with tech line, LM and CS lowered overall freezer temperature 2° to see if this will improve situation. If this does not correct issue may need to consider replacing every possible part, including control boards and ice level infrared sensors, before a sealed system is performed."
Near Austin, TX 78735
Luis
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KSSC48QVS03 "Arrived on site for icicles on icemaker diagnose water leaking from icemaker housing also found paint chipping in housing. Installed a new icemaker, assembly.
Near Cedar Park, TX 78613
Lou
Job Details: 08/09/2019
DRYER WHIRLPOOL WED7500GW0 "arrived on site to inspect dryer timer not working properly. Upon further inspection, I placed a towel inside the unit and started it on a normal cycle for 50 mins. After approximately 3 mins, the towel had gone to the back of the drum and the timer dropped to 2 mins due to the towel not hitting the sensors. I explained how the dryer operates and advised that the customer place a larger load in the dryer, but the clothing has to rub against the sensors in order for it to operate the entire time selected. I made recommendations for use and care. No lint observed during service, job completed."
Near Austin, TX 78702
Wesley
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found unit needed to be pulled out from the wall to reduce noise. All checks good after install adjustment.
Near Georgetown, TX 78626
Joel G.
Job Details: 08/09/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to diagnose lower oven rack stuck. Not sure how it got stuck or how it happened. I was able to take rack out but there is paint scratched off on rail. Informed customer all we can do on service side is to apply touch up paint but customer wants oven replaced. Called source, spoke w/ Mark, who says only thing we can do is apply touch up paint but customefile#7725563146. R/s 8/16/19.; ordrng 1 W10482084 (tuchup)"
Near Austin, TX 78704
Wesley
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onnsite and found two freezer bins and a shelf damaged in install. No water damage. No call to techline. Ordering bins and shelf and returning with water line jic. Customer intends to install line prior to return service. ; ordrng 1 W10858802 (bin-freezr) and 1 WPW10493169 (bin-freezr) and 1 WPW10709175 (shelf-glas)
Near Austin, TX 78739
Luis
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to install parts ordered. Installed updated evaporator cover,secured thermistor to correct location on suction line using a zip tie,installed updated main control.
Near Marion, TX 78124
Kevin
Job Details: 08/09/2019
MICROWAVE KITCHENAID KOCE500ESS06 "Arrived on site and found left door switch is not engaging if door is closed to gently. Showed customer how switch will engage and microwave will start if door is closed evenly. If issue persists new door switches may be needed ordering the entire harness, Would include switches. Job complete"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for motor evap install and roller. Found unit complete frosted . Cleared ice and replaced evap motor. Found now issues with rollers, leveled unit, no leaks on site"
Near Nolanville, TX 76559
Al
Job Details: 08/09/2019
COOKTOP GE JP3536SJ1SS Arrived to inspect cooktop not powering on.Verified the complaint and checked power at the breaker box and saw the oven breaker was tripped in the off position.The unit never powered on.Job complete
Near Georgetown, TX 78628
Jonathan
Job Details: 08/09/2019
WASHER MAYTAG MVWB835DC4 "Arrived on site for washer not submerging laundry in water. Customer stated when washing bed sheets on normal there will be dry spots. Performed diagnostics mode and checked error codes, found none. Performed encoder test and all keys passed. Ran automatic my cycle and monitored. Found all functions working. Spoke with customer on bedding cycle and user care guide. All tested good, no water leaks present."
Near Austin, TX 78704
Leonardo
Job Details: 08/09/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to test unit for unit not heating. Replaced switches and cap and diode and control board and found unit still not heating. Can hear clicking noise called techline and per techline they want me to replaced filter ordering new filter 461964885341. Will also need another magnetron w10776925 Office to reschedule file#7725566834; ordrng 1 461964885341 (FILTER) and 1 w10776925 (MAGNETRON )
Near Austin, TX 78759
Cliff
Job Details: 08/09/2019
COOKTOP KITCHENAID KCGS356ESS00 Arrived on site to diagnose a cooktop with a scratched stainless top assembly. Found unit scratched across top and replaced top assembly. All is working properly at this time and no further repairs are needed
Near Pflugerville, TX 78660
Andy
Job Details: 08/09/2019
WASHER MAYTAG MVWB765FW1 Arrived on site for washer making noise. Tested and inspected unit and found failed gearcase and agitator gears very rusted. Ordering agitator. No water leaks present at time of service.; ordrng 1 W11161960 (AGITATOR )
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/09/2019
RANGE WHIRLPOOL WFG525S0HS1
Near Round Rock, TX 78665
Joel G.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived on site to diagnose frost in freezer and ice maker not making ice. Found 6 degs in ice room and 2 degs in frz. Found freezer door not being shut properly and allowing moisture to get into freezer and develop frost. Ran diags on ice maker and found all tests check out fine except for test 56 E5 error code. Temp is fine but sensor is reading too warm and not allowing proper ice marker harvests. Replaced ice maker and verified operations. No leaks detected. Applied more sealant around liner in frz to prevent excess moisture getting into freezer. Used sealant I had on hand.
Near Austin, TX 78737
Robert
Job Details: 08/09/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job to install new parts 4 shocks 1 trap. Tested operation with clothes and tested good and found no leaks. Complete.
Near San Marcos, TX 78666
Kevin
Job Details: 08/09/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and replaced all previously diagnosed parts, as soon as microwave was powered on thermal fuse blew. Spoke with tech line and after inspecting components they recommended replacing capacitor and diode again. After replacing again powered on microwave and a blew another thermal fuse. Will need to bring back every item possible to correct issue.; ordrng 5 W10138793 (fuse)s and 1 W10422269 (filter) and 1 W10850446 (capactr-mg) and 1 W10892389 (cntrl-elec) and 1 W11256462 (DIODE) and 1 WPW10693025 (magnetron)"
Near Seguin, TX 78155
Kevin
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 "Arrived on site and found water dripping from icemaker box. Disassembled Icemaker box and found ice buildup all around icemaker. Took a picture. Icemaker is leaking there is too much ice for a condensation issue. Replaced ice maker. Customer will monitor it for correct operation, no water leaks from connections at time of service, job complete."
Near Hutto, TX 78634
Andy
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived on site for washer not latching. Tested and inspected unit and found failed latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Canyon Lake, TX 78133
Brandon
Job Details: 08/09/2019
REFRIGERATOR MAYTAG MFI2569VEM "Arrived on site for customer complaint of unit not cooling, found faulty start device, after replacing, unit tested good.
Near Pflugerville, TX 78660
Andy
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher not drying dishes properly. Tested and inspected unit all operations were normal. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78750
Paul
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for the washer not filling and working properly. I found no stored error codes. I ran a calibration cycle and an auto diagnostics cycle. The unit worked as designed. I ran the deep water wash cycle with ms and went over loading the unit. The unit filled with the correct amount of water and worked as designed. Call complete.
Near , TX 78738
Leonardo
Job Details: 08/09/2019
OVEN WHIRLPOOL WOS51EC7HS00 Arrived on site to test unit for fan not working. Test unit and found bad control board. Replaced board test unit and unit test good job complete.
Near Hutto, TX 78634
Andy
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for refrigerator lights not working. Tested and inspected unit and found failed light modules. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78739
Luis
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for faulty harness in freezer,customer has not received part,ordering harness,part will have to psp from manufacture. If customer receives part before us he will call into to schedule installation; ordrng 1 W11204566 (HARNESS )"
Near Austin, TX 78702
Cliff
Job Details: 08/09/2019
RANGE KITCHENAID KSEG950ESS2
Near Austin, TX 78724
Joseph C.
Job Details: 08/09/2019
MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on site for “no heat” complaint. Inspected unit and found magnetron, capacitor and diode to be faulty. Removed and replaced mag, cap and diode. Tested unit. Unit is performing as designed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/09/2019
MICROWAVE WHIRLPOOL KCMS185JSS3 Arrived on site for unit that will not open the door. Found that the bracket mounting plate is broken at the control housing
Near Round Rock, TX 78681
Jonathan
Job Details: 08/09/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for dryer not heating. Performed diagnostics and tested unit. Found no heat. Gained access to fuses and element. Found failed element. Removed element and installed new. Tested operation, all tested good."
Near Round Rock, TX 78681
Jonathan
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for refrigerator freezing items in RC. Customer stated that freezer was frosting up and would no cool in RC. When arrived unit was in defrost cycle. Inspected unit and work area. Found ice buildup on top of freezer. Measured air temperature in RC at 41.4. Performed diagnostics mode and tested all operations and tested loads. Found unit operating. Checked between cabinet and cavity and found gap. Added food grade Whirlpool approved silicone to gap. Tested door seal. All tested good, no water leaks present."
Near Lago Vista, TX 78645
James
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and tested operation. I found fresh food at 41 degrees and freezer at 21 degrees. Freezer evaporator fan is making a loud noise due to the freezer evaporator is frozen solid. Tested defrost circuit and found 120 volts to heater but the heater is not cycling on. Due to the amount of ice build up on evaporator the unit will need to be off for 48 hours to defrost evaporator. The unit will need a new heater; ordrng 1 W11109595 (motor-evap) and 1 WP12729128 (heater)
Near Austin, TX 78747
Robert
Job Details: 08/09/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF Arrived on job for icemaker dispensing cube lce only. Found that the lever for ice bin door stuck in the open position. Corrected the issue and tested fine and no leaks. Complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site for frosting in the freezer. There is frosting and looks like some condensation it has frozen on the roof of the freezer and at the fan motor shroud. Everything is healing well. It almost seems as though there’s an airflow issue. Evaporator fan motor is somewhat klanky sounding and running slower than normal. ordrng 1 W10865431 (motor-evap)
Near Cedar Park, TX 78613
Lou
Job Details: 08/09/2019
DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer not operating. Upon further inspection, I attempted to turn the unit on and nothing happened. Customer advised that the element continued to stay on even after the unit was turned off. I removed the back cover and element and found where the element had grounded itself to the housing. I checked ohms to the fuse and it was bad, also. Verified ohms to the cutoffs. I removed and replaced the element ad fuse and retested and the unit operated as designed. I advised the customer of my findings and repairs. No lint observed during service, job completed."
Near Austin, TX 78736
Robert
Job Details: 08/09/2019
MICROWAVE KITCHENAID KHMS2056SSS0 Arrived on job for microwave not heating. Found error code F9.Q. Unplug and reset per tech sheet. Error code came back on. Tech sheet stated to replace control panel assembly. Parts on order ; ordrng 1 WP8206635 (cntrl-elec)
Near Georgetown, TX 78628
Jonathan
Job Details: 08/09/2019
WASHER FRIGIDAIRE FFTW1001PW "Arrived on site for washer loose agitator. Customer stated that had a load of towels in unit and would not complete cycle. Inspected unit and work area. Found suspension rods and agitator in place. Drained existing water in unit. Ran through rinse and spin cycle. Performed diagnostics mode and tested operation. Measured resistance on clutch and motor (clutch was 6 to ohms, motor was 28 to 31 ohms). Called tech support and spoke with mark. Tested fault codes and found over fault. Spoke with customer on user care guide. All tested good, no water leaks present.
Near Manor, TX 78653
Joseph C.
Job Details: 08/09/2019
OVEN WHIRLPOOL MGR8674AS0 Arrived on site for “unable to remove oven bulb cover” complaint. Inspected unit and found bulb cover stuck in receptacle. Removed cover and replaced bulb.
Near Canyon Lake, TX 78132
Brandon
Job Details: 08/09/2019
OVEN JENN-AIR JJW2430DS01 "Arrived on site to replace console, after replacing unit tested good. I couldn’t push oven further then it sits now."
Near Crawford, TX 76638
Arthur B.
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite for customer complaint of top load washer console damage not allowing knobs to move. Confirmed issue. Removed and replaced console panel. Reassembled and tested. All functions, features work as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78738
Paul
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KSSC48QVS05 Arrived onsite for the refrigerator with the ice maker leaking water. I found the mold leaking. The ice maker needs to be replaced. I replaced the ice maker. There were no water leaks present at the time of service. Call complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/09/2019
OVEN WHIRLPOOL WFE530C0ES0 Arrived on site to diagnose a range that is sparking. Found terminal block and Power cord burnt. .; ordrng 1 WPW10245259 (block-term)
Near Austin, TX 78701
Leonardo
Job Details: 08/09/2019
RANGE KITCHENAID KSGG700ESS0 "Arrived on site to test unit for unit giving F8E0. Fan to slow, replaced fan Test unit after replacing fan and unit test good job complete."
Near Spicewood, TX 78669
Paul
Job Details: 08/09/2019
REFRIGERATOR LG LMXS30776S/00 "Arrived onsite for the refrigerator with a no cool condition. I found all the sealed system components working but no cooling. I found what looked like dye splatter on and around the compressor by a service tap. I checked for leaks on the RC coil and found none. The compressor is not hot and is drawing low amperage. I suspect a leak and possibly the compressor not pumping. Ordering the compressor and both evaporators JIC. Ordering c-notes, TCA35911910 COMPRESSOR,SET ASSEMBLY, ADH73150208 DRIER ASSEMBLY, & TJ90SF8404 ACCESS FITTING.; ordrng 1 ADH73150208 (DRIER ASSEMBLY) and 1 C-NOTES (ORDERING SS TECH, 2 HOUR JOB, OFFICE TO SCHEDULE THE RETURN VISIT. NEED RESEARCH FOR BOTH EVAPORATORS. ) and 1 TCA35911910 (COMPRESSOR,SET ASSEMBLY) and 1 TJ90SF8404 (ACCESS FITTING)"
Near Austin, TX 78738
Luis
Job Details: 08/09/2019
REFRIGERATOR JENN-AIR JS42PPDUDB00 "Arrived on site for dispenser display not functioning,no ice and no water. Diagnosed faulty main control unit will need updated control kit. ordrng 1 CNOTE (LM ONLY) and 1 W10789107 (CONTROL) and 1 WPW10151236 (DISPENSER )"
Near Austin, TX 78739
Luis
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for ice build in freezer. Found left side corner,gasket not making contact with cabinet,installed a new freezer gasket,remolded gasket checked door seal, gasket sealing correctly to cabinet."
Near Austin, TX 78748
Robert
Job Details: 08/09/2019
WASHER WHIRLPOOL MHW6630HW0 Arrived on job for complaints of not spinning. Ran diagnostics. Ran spin test and it failed. Per tech sheet replaced control board. Tested good no leaks. Complete.
Near New Braunfels, TX 78132
Brandon
Job Details: 08/09/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for customer complaint of upper rack broken, found tracks and adjusters needed replacing, I replaced parts, unit tested good."
Near Leander, TX 78641
James
Job Details: 08/09/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and tested operation. I found that the console is not registering input properly. I also found that the sound feature is not working to indicate unit preheated. I also found that the door gasket is deformed at bottom right hinge and is not sealing to door properly. Unit will need new ui, control and door seal to repair. ; ordrng 1 W10839510 (cntrl-elec) and 1 W10864141 (panl-cntrl) and 1 WPW10282960 (gasket-ovn)"
Near Bastrop, TX 78602
Scott
Job Details: 08/09/2019
DRYER MAYTAG MEDC300BW0 Arrived on site for no heat dryer . Found thermal fuse had failed .replaced fuse and unit is operating as normal . No lint build up at time of service . Job complete.Did recommend to be careful when pushing dryer back not to pinch vent hose .
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/09/2019
REFRIGERATOR LG LMXS30776S