Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9396 customer reviews

Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for REFRIGERATOR - NO LIGHT - NOT COOLINGPlaced in diagnostics and tested pantry lights. No response from UI to Board. Removed board and installed new board and all lights inside tested good. Ran another diagnostics and pantry lights responded to new board. Job completed. Gave customer a LB but I failed to take a photo of it.

Near Dornach Ct, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDHW01 Arrived on site to diagnose a refrigerator that is not producing ice. Found bail arm not seated properly. Reset bail arm to proper position and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Sandy Koufax Ln, Round Rock, TX 78665
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUIC15NRXS2 "Arrived on site to install previously diagnosed and ordered part. Due to the grid cutter being broken, I removed and replaced the cutter and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Breakwater Dr, Jonestown, TX 78645
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL ED5LHEXTD00 Arrived on site and inspected refrigerator and found ice door mounting points on refrigerator door are broken. A new freezer door would be needed to correct issue. Freezer door is no longer available. Sent pictures to:KB/AHS; ordrng 1 2325839US (Freezer door)

Near Ann Jene Ct, Austin, TX 78744
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, customer advised that they trouble shot the unit by unplugging it for 30 mins and once plugged in, the unit began to make ice. I placed the unit in diagnostics and tested the ice maker in test #120 and it operated as designed. I tested the fill tube in test #97 and it failed. I tested the water dispenser in test #96 and it passed. Retested test #97 and it passed. I advised the customer that the unit will need the UI and hv control due to a glitch in the controls. Also found the right door gasket it torn and will need replacing. I am ordering the hv control, UI, right door gasket, CNOTE-AUTHORIZATION & CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service due to the parts being OOS. No water leaks observed during service. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 CNOTE (AUTHORIZATION ) and 1 W10917313 (gasket-dor) and 1 W11262313 (panel-ui) and

Near Highland Oaks Dr, Leander, TX 78641
Jimmy J.

Jimmy J.

WASHER MAYTAG MVWB835DW4 Arrived on site for Not Operating or Won't Start - Has Power - Top Load Washer Found washer plug was shared with other electronics. Advised customer to keep washer on it own outlet. Placed in diagnostics and got F2E1 F0E3. Replaced lid lock due to washer not allowing proper operation along with error codes. Attempted to tart a load and selection would not start when holding down the start button. Replaced control and unit began operating as designed. No leaks detected. Job completed.

Near Oak Meadow Dr, Round Rock, TX 78681
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to inspect dishwasher leaking water. Upon further inspection, customer advised the unit is no longer leaking, but pointed out that the console and outer door panel were damaged. Customer advised that when the unit did leak, it was a large amount of water coming from underneath. They advised that someone had taken a look at the unit and found the tabs on sump weren’t latched to the tub to secure the sump/motor assembly. I found the right side tab was broken off and the front tab on the sump wasn’t latched to the tub. The sump was only being secured by the left tab. I found pieces of shredded plastic under the unit on the right side looking as if it came from the tab mount. I found the console was damaged on the right side exposing broken glass and the outer door panel was bent on the right side at the console. Also found the flooring under the unit was badly warped/raised due to the water leak. Also found the unit not mounted correctly o

Near Bunyan Cir, Lago Vista, TX 78645
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL MVWC465HW2 Arrived onsite for washer shaking excessively. Ran unit in diagnostics and found that the unit experienced unbalanced loads. Instructed customer on proper loading and cycle selection. No leaks present at this time. Job complete

Near New Sweden Church Rd, Manor, TX 78653
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GFE29HGDABB Arrived on site to install previous diagnosed part. ordrng 1 WR60X10358 (CONDENSER FAN)

Near 10 Oaks Dr, Georgetown, TX 78633
Robert J.

Robert J.

RANGE KITCHENAID KFDC506JSS00 Arrived on job to replace previously diagnosed parts. After replacement test operation still taking too long to light and continues to click afterward. Will need to replace orifice. ; ordrng 1 W11502161 (PLEASE KIT)

Near calvary Cove, Dripping Springs, TX 78620
James C.

James C.

DISHWASHER MAYTAG MDB6769PAB1 Arrived on site and inspected unit for leaks. Found door vent and dispenser leaking. Unit will need new vent and dispenser to repair. Office to schedule return services due to part availability ; ordrng 1 WPW10428211 (vent asm) and 1 WPW10428217 (dispenser)

Near Colonial St, Meadowlakes, TX 78654
Jacob S.

Jacob S.

OVEN KITCHENAID KOCE500ESS11 Arrived onsite for front part of the door having scratches. Looked at door. Found scratches. Replaced front part of the door. No issues at this time. Job complete

Near Fieldcrest Dr, Austin, TX 78704
Jacob S.

Jacob S.

WASHER MAYTAG MVWB835DC3 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit/calibration. No leaks at this time. Job complete

Near Neal St, Austin, TX 78702
Jacob S.

Jacob S.

COOKTOP KITCHENAID KCGC506JSS00 "Arrived onsite for control panel having scratches. Looked at control. Saw scratches. Attempted to put the unit apart. Found that there is caulking on the left and right of the unit, let customer know that the unit will need to be re caulked by the builder once service is finished. Need to still replace control panel. Ordered name plate. Customer would like all done at once. Office to reschedule. ; ordrng 1 W10839793 (nameplate)"

Near Fieldcrest Dr, Austin, TX 78704
Richard P.

Richard P.

WASHER WHIRLPOOL WFW96HEAU0 Arrived onsite for the washer not working properly. Ran diagnostics and found error code F6E5 lost communication between CCU and EB (expansion board). Checked wire harness and it looks good no frayed or burnt wires. Will need to replace both control boards. Ordering parts and office to schedule. ; ordrng 1 WPW10388229 (cntrl-elec) and 1 WPW10701570 (cntrl-elec)

Near Watchhill Rd, Austin, TX 78703
Paul R.

Paul R.

RANGE WHIRLPOOL WFE320M0JS0 Arrived onsite for a cooktop with the knobs turning on the opposite burners. I tested the unit and found the the rear burners turning on with the opposite sides knob. I corrected the harness at the switches. I tested the unit and it is working as designed. Call complete.

Near S Lakeline Blvd, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site and inspected refrigerator And found no ice production, attempted to cycle icemaker and it will not move. Will need to bring back the correct icemaker to complete repair. .; ordrng 1 W11284458 (Icemaker)"

Near Cilantro Way, Austin, TX 78741
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSP48QHS00 "Arrived on site for no ice. Ran ice maker through a cycle water not filling ice maker during cycle,ran forced fill water entering ice maker,diagnosed a defective ice maker. Installed a new ice maker ran harvest test passed water filled ice maker.; used 1 4317943 (ICE MAKER ) from stock"

Near Lakeway Blvd, Austin, TX 78734
Scott  M.

Scott M.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site , replaced orifice holder and burner head . All burners on cooktop are functioning properly. No gas leaks detected at time of service. Job complete"

Near Lavon Bend, Austin, TX 78717
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NRTS0 "Arrived on site for no ice. Ran diagnostics,recirculating pump not powering on,unit passed all other diagnostic test. Replaced pump ran diagnostics all test passed ; used 1 WP2313628 (PUMP) from stock"

Near Lakeway Blvd, Austin, TX 78734
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site to diagnose a refrigerator that is leaking. Found fresh food evaporator drain line clogged. Cleared drain line and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Walsh Dr, Round Rock, TX 78681
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site for refrigerator leaking from FC. Tested and inspected unit and found failed drain tube. Ordering needed part. Office to schedule return trip. Instructed customer to keep close eye on unit to prevent water damage risk. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10499597 (tube)

Near Heritage Loop, Hutto, TX 78634
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to replace cooktop. Replaced cooktop test unit and unit test good job complete.

Near Mesa Verde Dr, Austin, TX 78737
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT730PAHZ Arrived on site to install previously diagnosed parts to resolve no heat. Installed new element and retried. All is working as designed. Call complete.

Near Vista Rock Dr, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to inspect washer tripping breaker. Upon further inspection, customer advised that the unit will run for approximately 4-5 mins and the breaker will trip. Once they turn it back on at the breaker, the unit will show the time it had on the display when the breaker tripped. Other times, the unit operates just fine. I found the unit is on a GFCI breaker and outlet. I placed the unit in diagnostics showing error code F7E0-Loss of power. Cleared the code and continued with testing. Unit operated as designed. Following the tech sheet for the error code, I tested the main control and tested VDC at pins at J18-3 & J18-1 and got less than +5VDC. I removed and replaced the main control and calibrated. Retested and unit operated as designed. I recommended that the customer have someone check the breaker and replace it with a more up to date breaker if needed. No water leaks observed during service, job completed."

Near Pinot Noir St, Leander, TX 78641
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer not filling. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill. Ran automatic test cycle and measured voltage to inlet valve at 120 volts. Performed manual test mode and found control not sending voltage to valve. Ran in normal operation on normal cycle and found activating. Found failed inlet valve. Returned on site to replace inlet valve. Removed failed valve and installed new. Performed diagnostics mode and activated automatic test cycle. Monitored operation and observed for possible water leaks. All tested good, no water leaks detected.

Near Independence Creek Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Arrived on site for ice build in freezer and moisture in fresh food. Found freezer compartment fully of frost and ice,moisture in fresh food. Hinge side of cabinet damaged large gap on hinge side of cabinet,called tech support and ran a video chat,per tech support appears unit has been dropped

Near Green Terrace Cove, Lakeway, TX 78734
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KBFO42FTX08 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found failed defrost bi-metal. Wire harness for freezer evaporator will need to be replaced to complete repairs. Office will need to get authorization from home warranty and set a return appointment.; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 1 W10482185 (harns-wire)

Near Gabriel Vista E, Georgetown, TX 78633
Jimmy J.

Jimmy J.

OVEN KITCHENAID KOSE500ESS04 "Arrived on site for ONCE UNIT REACHES TEMP THEN WILL DROP AND NOT GO BACK TO SET TEMP - TRIED TO CALIBRATE DIDNT WORKRemoved old sensor and installed new sensor. Ran temps, after 30 minutes it wouldn’t get past 250 degrees. Oven display temp reached 350 and oven began to cycle the down temp.

Near Lookout Cir, Hutto, TX 78634
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived onsite for improper latching and error in cycle. Upon inspection found unit was having trouble latching. Replaced latch, tested unit and unit is functioning properly. Job complete."

Near Duty St, Manor, TX 78653
Wesley P.

Wesley P.

WASHER MAYTAG MHW5500FC0 "Arrived onsite and found unit with intermittent leaking valve into the tub. Ordering valves and 2 man, as units are stacked. Office to reschedule. ; ordrng 1 2MAN"

Near Crowncrest Dr, Austin, TX 78759
James C.

James C.

RANGE JENN-AIR JGRP548HL00 Arrived on site and tested operation. Found very large yellow and orange flame. Found broiler has 145 orifice and should have a 90. Installed correct orifice and tested operation. Unit tests good. Job complete

Near Pack Saddle Dr, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

RANGE KENMORE 362.713219 "Arrived on site ,replaced igniter . Tested oven unit is preheating up normally . No gas leaks detected at time of service. Job complete ."

Near Tattershall Ln, Austin, TX 78727
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to diagnose dishwasher that was not draining at times and not cleaning super well. Found error code for drain failure. When I ran the unit it passed all diagnostic tests, but the drain was backing up into the sink, and then running back into the unit. Advised the customer to have their garbage disposal and pipes cleaned to allow the unit to properly drain. Recommended running affresh to clean out lime scale buildup, and to use rinse aid / high temp options. At this time all is working as designed and failure is due to unit not being able to drain into sink. Call complete."

Near Venezia View, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE70FXSS4 Arrived on site to replace adjuster. Replaced part test unit and unit test good job complete

Near Vista Ln, Austin, TX 78703
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW7500GC2 And on site for water dripping issue and control panel not working properly. Tested and inspected unit and found failed UI main control and inlet valve. No water leaks present at time of service.

Near Finstown St, Hutto, TX 78634
Noah D.

Noah D.

DRYER WHIRLPOOL MEDC465HW "Arrived on site to inspect dryer for scratching noises, upon inspection found the wheels grinding. replaced wheels and found no extra noise. Complete"

Near Willowbrook, New Braunfels, TX 78130
Paul R.

Paul R.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived onsite for a cooktop with the LF burner not lighting correctly and the grates are broke. I cleaned the orifices and adjusted the ignitor on the LF burner. The burner light correctly. I went over cleaning the unit with the customer. T. Ordering W11214957 grate kit. Office to RS.; ordrng 1 W11214957 (Grate kit)

Near Zelma Dr, Cedar Park, TX 78613
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL KSCS25FTMS02 Arrived onsite for the refrigerator leaking water from freezer. During testing found that the freezer drain tube was clogged causing the issue.Removed ice build up in drain pan and removed drain tube and got the clog out. Put everything together and issue has been resolved.

Near Upson St, Austin, TX 78703
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED9400SU0 "Arrived on site for customer complaint of unit making noise, found debris in blower wheel, I removed debris, unit tested.

Near Lochwood Bend Ct, Bee Cave, TX 78738
Noah D.

Noah D.

WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for leaking during operation, upon inspection found the valve cracked ; ordrng 1 W11210463 (VALVE)"

Near Lexington Pass, Canyon Lake, TX 78133
Clif L.

Clif L.

COOKTOP WHIRLPOOL KCED600GBL01 Arrived on site to diagnose a cooktop that is not sitting flush in cabinet. Found cabinet top made out of uneven tile which will prevent unit from sitting properly. Installed foam stripping under glass to help with appearance. No further repairs can be done at this time and job is complete.

Near Hidden Glen Dr, Round Rock, TX 78681
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL KSDG950ESS2 Arrived on site to test unit for rack coming out. Test unit and found bad rack ordering new rack will just deliver at front door. Office to reschedule. ; ordrng 1 W11225131 (SLIDING RACK )

Near Travis Heights Blvd, Austin, TX 78704
Paul R.

Paul R.

RANGE KITCHENAID KSGG700ESS1 Arrived onsite for a range that will not ignite the broil burner in convection bake and the customer can hear the broil ignitor when set to broil or convection broil but the burner doesnt light and they smell gas. I explained to the customer that the broil element does not come on in convection bake. I called tech line and spoke with JK SR# 7729295075 to verify this. I tested the broil and convection broil functions and the burner ignited on either the first or second click every try. I let the unit reach the broil temperature set point to see if the burner would reignite. The burner ignited every time. I checked the relay logic for convection bake and found the broil element never getting power. I found the convection element having power the entire time never cycling to broil. I replaced the main control. Call complete.

Near Eagle Wing Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for unit shutting itself on and off. Replaced main control,powered unit on same issue,replaced Orion control unit still shutting on and off,called tech support,checked voltage at Orion harness good ran diagnostics on all dc components unit all passed per tech support checked all harness good,damaged or break in a wire in the liner cabinet

Near W Koenig Ln, Austin, TX 78756
Tyler  G.

Tyler G.

REFRIGERATOR FRIGIDAIRE FRS26F4CQ0 Arrived on site for refrigerator not cooling properly. Upon arrival I found that the refrigerator was not cooling due to a defrost issue inside of the freezer section. And after bypassing the defrost thermostat I was able to verify that the defrost control board is also not sending power to the heater in order to defrost the ice. The defrost thermostat itself is also shorted. Office will need to reschedule due to needing to verify icemaker kit plus adaptive defrost control availability; ordrng 1 5303918476 (adc iv kit) and 1 UNKNOWN (RESEARCH ICEMAKER KIT + ADAPTIVE DEFROST CONTROL AVAILABILITY )

Near TX-138, Florence, TX 76527
Leonardo C.

Leonardo C.

RANGE KITCHENAID KFGG500ESS2 "Arrived on site to test unit for door not closing correctly. Test unit and found bad hinges, ordering new hinges office to reschedule. ; ordrng 2 W11162113 (HINGES )s"

Near Echo Ln, Austin, TX 78745
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KSRK25FVMK00 "Arrived m site for refrigerator not dispensing ice. Inspected unit and work area. Found ice door not connected to door mechanism. Per diagnostics mode and tested dispenser operation. Found auger motor not turning shaft. Gained access to motor and tested voltage. Found 120 volts. Gained access to ice door and inspected, found nothing broken. Reinstalled ice door and found that it had shaped in place correctly. Will need to replace auger motor to repair. Removed failed motor and installed new. Assembled unit and tested operation. Found auger shaft turning and ice door opening and closing correctly. No ice in bucket at time of service. All tested good, no water leaks detected during service.

Near Daisy Path, Georgetown, TX 78633
James C.

James C.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site and tested operation. Found unit would not power on. Found proper voltage to unit but external pump has power off to unit. Bumped pump and it began to function. Tested unit for ice making and found reservoir not filling up completely. Found water level sensor bad in recirculating pump. Unit will need new recirculating pump and external pump to repair. ; ordrng 1 W10825875 (pump)

Near Legends Pkwy, Kingsland, TX 78639
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite and calibrated unit. All checks good. Unit is now operating as designed.

Near W 55th St, Austin, TX 78751
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and installed new ice maker and ice door. Customer asked abound a handle that is squeaking. Found handle set screws on deli drawer are cross threaded and I was not able to,correct. Unit will need a new handle to complete repair. Office to schedule return services due to part availability. ; ordrng 1 W11045125 (handle)"

Near Spyglass St, Meadowlakes, TX 78654
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite and replaced wiring harness. Unit is now operating as designed. Advised customer on repair.

Near Flagstaff Dr, Austin, TX 78759
David  Z.

David Z.

DRYER WHIRLPOOL MEDX655DW1 Arrived on site to follow up on dryer not heating. Customer told me on arrival that the unit never heated after tech worked on it last visit. Tested all safety devices and found thermostat open and not providing power to heating element. Unit needs new thermostat to resolve. Also found unit to have 250 - 250 volts running constantly. On repair unit should be ran and have voltage tested. ordrng 1 WP8318268 (thermostat)

Near Prosecco Path, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on job to replace previously diagnosed parts. After replacement test operation icemaker powered on and filled with water.

Near Eck Ln, Austin, TX 78734
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite and customer stated that failure may have been caused by complete air blockage. Removed blockage. Unit control is dead. Verified voltage to the control through the fuse. Advised customer that ordering control ; ordrng 1 W11388040 (CONTROL )

Near S Meadows Dr, Austin, TX 78758
Andrew  H.

Andrew H.

DRYER WHIRLPOOL WETLV27HW1 "Arrived on site to test unit for burnt terminal block. Replaced terminal block, found torn shirt wrapped around blower wheel causing unit to trip. Also noticed unit is not receiving proper voltage. I was getting 210v(took pic). Advised management to have electrician correct issue. Thermal, cutoff, and heat element all tested good. Job complete."

Near Thorpe Ln, San Marcos, TX 78666
Brandon C.

Brandon C.

DRYER LG DLEX4370W "Arrived on site for customer complaint of unit not heating and giving an error code, found exhaust thermistor unplugged, I plugged in thermistor, and retested unit, tested good.

Near Flat Top Ranch Rd, Austin, TX 78732
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS51EC0AB01 "Arrived on site for oven not operating normally. Ran diagnostics,no error codes . Buttons were hard to activate . Did hard and control reset . Unit is heating normally now . Job complete ."

Near Capri Isle Ln, Austin, TX 78717
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC15NRTS3 "Arrived on site to replace valve, after replacing, unit was getting water, now the circulation pump failed, ordering pump assembly. ; ordrng 1 2313702 (water pump)"

Near Soleil Ct, Austin, TX 78734
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSCS25INSS02 "Arrived on site to inspect refrigerator ice maker freezing up. Upon further inspection, the customer advised that the unit is making ice it so just not dispensing. When I went to remove the ice bin, I found it frozen stuck and could not get it out. After steaming the ice and getting it free, I found the ice chute door is not closing securely and allowing warm air into the ice chute and up into the ice bin and melting the ice and once it closes, the melted ice freezes up and blocks the chute. I removed the chute assembly and replaced it with a new assembly. Tested the unit and it is operating as designed. No water leaks observed during service, job completed. I recommended that the customer remove the ice bin a few times per month, depending on ice usage and clean the ice bin out and underneath the bin and allow it to air dry completely before putting it back in the refrigerator."

Near Rock Canyon Cove, Marble Falls, TX 78654
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived onsite for the refrigerator not cooling. Replaced compressor and dryer and added Freon. Found that pressures will not hold keeps going into a vacuum. Started looking for leaks and found that there is a leak coming from in front of the cabinet where the freezer door hinge is located. Complete Sr 7729300114

Near Wittenburg, Kyle, TX 78640
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for fans not working . Ran diagnostics,no error code . All fans working . Microwave and oven heating properly. No failures found . Job complete ."

Near Windroot St, Austin, TX 78728
Jimmy J.

Jimmy J.

MICROWAVE WHIRLPOOL WMH53521HB0 "Arrived on site for The microwave does not register that the door is closed. Therefore the light inside wont turn off, and we are unable to start the microwave. Found lower interlock damaged. Installed new lower interlock and microwave is operating as designed. Job completed. Gave customer a Leave Behind but failed to take a photo of it."

Near Harvester Ln, Round Rock, TX 78664
Matthew  Z.

Matthew Z.

DRYER MAYTAG MGDX655DW2 "Arrived onsite for dryer not drying. Upon inspection found failed fuse. Replaced fuse, tested unit and unit is functioning properly. Job complete"

Near Losoya Cove, Austin, TX 78754
Matthew  Z.

Matthew Z.

MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived onsite to replace previously diagnosed parts. Replaced control, socket and bulb. Tested unit and unit is functioning properly. Job complete"

Near Primrose Petal Dr, Manor, TX 78653
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE304GPS1 Arrived on site to follow up on dishwasher not secured. Used provided parts to secure brackets to cabinet. Unit is missing toe kick fasteners. Ordering 2 toe kick fasteners to ship direct to customer. Call complete.; ordrng 2 WPW10503548D2C (FASTENER D2C)s

Near Bel Paese Bend, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE LFHB2741PF0 "Arrived on site for water issues. Tested dispenser no water,found unit pressurized at head housing,replaced housing tested dispenser diagnosed due to defective housing water line froze in fresh food section. Changed temperature settings in fresh food to allow water line to defrost."

Near Milla Cir, Austin, TX 78748
Matthew  Z.

Matthew Z.

RANGE AMANA AER6303MFB2 "Arrived onsite for cooktop and oven not working. Upon inspection found incoming voltage issues. At L1 to neutral measured 247vac, L2 to neutral 123vac, L1toL2 123vac, neutral to chassis 123 vac. Notified customer to seek electrician to correct issue. Left unplugged for safety. Job complete"

Near Talus Rd, Manor, TX 78653
Robert J.

Robert J.

WASHER WHIRLPOOL WTW7000DW3 Arrived on job to replace previously diagnosed parts. After replacement test operation both hot and cold valves are working properly. No leaks detected at time of service.

Near Moss Rose Ln, Driftwood, TX 78619
Brandon C.

Brandon C.

RANGE KITCHENAID KCGC506JSS00 "Arrived on site for customer complaint of cooktop not being flush with cabinet, I tried adjusting the cooktop bull nose, unit is all the way adjusted, tested good, but still some gaps on both sides of cooktop where it meets the cabinet."

Near Baldovino Skyway, Briarcliff, TX 78669
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL IX6HHEXDSM01 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice had formed in fill tube due to air present in system. Removed ice and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Big Bend Trail, Georgetown, TX 78633
Brandon C.

Brandon C.

DRYER ELECTROLUX EFMG517STT0 "Arrived on site for customer complaint of loud noise and drum not turning sometimes, found underwear in blower wheel, I removed underwear, unit tested good."

Near Water Ln, Austin, TX 78732
James C.

James C.

VENTHOOD KITCHENAID KVUB606DSS1 Arrived on site to install new control and ui. ; ordrng 1 W11282983 (cntrl-elec)

Near Par Three Ct, Horseshoe Bay, TX 78657
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 Arrived onsite and cleared clog from EVAP drain. All checks good. Unit is now operating as designed. Advised customer on repair.

Near Grand Oak Dr, Austin, TX 78750
Robert J.

Robert J.

COMPACTOR WHIRLPOOL GC900QPPB6 Arrived on job to replace previously diagnosed parts. After replacement test operation switch not responding. Will order new switch ; ordrng 1 WP9871824 (switch-off)

Near Eck Ln, Austin, TX 78734
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL GS6SHEXNS00 Arrived on site for refrigerator possibly leaking. Upon arrival customer informed me that every few days some water will pool in a small puddle in kitchen and he thinks it might be from the refrigerator. Tested and inspected unit and found no signs of leak from refrigerator. Water is turned off at wall and found no issues in FC such as drain tube issues or ice or frost buildup. No signs of any kind pointing to water leaking from refrigerator. Did point out ice dispenser door is damaged but customer stated that is not an issue. No signs of water running down door and he keeps a rag there and it doesn’t get wet. Instructed customer to keep close eye on unit and on use and care and practice for best performance. No repairs are needed at this time.

Near Gettysburg Loop, Elgin, TX 78621
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dishwasher top rack wheel broken. Inspected unit and work area. Found broken adjuster and will need kit to repair. Removed failed adjuster and installed adjuster kit. Tested rack and door operation. Performed diagnostics mode, no fault codes. All tested good, no water leaks detected during service."

Near Georgetown, TX 78633
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Nicole Way, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FPS04 "Arrived on site for no cool. Power cycled unit compressor not powering on,ran diagnostics all fans and thermistors passed,ran compressor test failed no voltage to compressor ordering an Orion and main control. ; ordrng 1 W11330486 (UI PANEL ) and 1 W11336586 (CONTROL ORION) and 1 W11450890 (CONTROL HV)"

Near Gebron Dr, Austin, TX 78734
Clif L.

Clif L.

VENTHOOD WHIRLPOOL UXB0600DYS0 Arrived on site to diagnose a vent hood with a motor that is not operational. Found failed motor assembly. Replaced motor and tested unit. Found all is functioning properly at this time.

Near Midwood Ln, Round Rock, TX 78681
Wesley P.

Wesley P.

REFRIGERATOR FRIGIDAIRE FRT21LR7ABH "Arrived onsite and found unit freezer is not cooling well enough to consistently produce ice. Adjusted food for better flow, but advised customer that likely early stages of cooling failure.

Near Pheasant Roost, Austin, TX 78758
Richard P.

Richard P.

OVEN WHIRLPOOL WFG505M0BS3 Arrived onsite for the oven not heating properly. During testing found that the temp sensor was not reading correctly when ohmed out. Replaced temperature sensor and oven tested good. Complete

Near Cimaizon Dr, Austin, TX 78725
David  Z.

David Z.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to diagnose a washer that was binding up clothes around the agitator and sometimes stopping. Found error codes F8E1 basket speed fault, F0E2 over suds , F7E7 motor not reaching rpm, F2E1 stuck key. Customer also informed that they can hear it screech under heavier loads. Found belt screeching, cam making a small grind, and agitation sounds weak. Ordering motor, cap, belt and cam to resolve a weak bottom end making noise and causing weak agitation. Customer request DZO. ; ordrng 1 AUTHO (AUTHO) and 1 W10890624 (motor-drve) and 1 W11158830 (capacitor) and 1 WPW10006384 (drive belt)"

Near Winged Elm Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for customer complaint of moisture on mullion and dripping, found humidity control was not activated, I turned on humidity control, unit tested good."

Near Hiline Rd, Austin, TX 78734
Jonathan  S.

Jonathan S.

REFRIGERATOR AMANA 596.755024 "Arrived n site for refrigerator not cooling in RC. Inspected unit and work area. Found no cold air getting to the RC. Performed diagnostics mode and tested all operations. Found evaporator fan motor not running. Gained access to fan and found good frost pattern. Measured voltage to fan and found 120 volts. Spin fan by hand and it started to turn at slow speed. Removed failed fan and installed new. Performed diagnostics mode and tested fan operation. Found fan running at high speed. Assembled unit and continued to test all operations again. All tested good, no water connected to unit at time of service. Left ice maker out at customer request, he stated he wanted to clean before installing.

Near Sedro Trail, Georgetown, TX 78633
Scott  M.

Scott M.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for knob not turning . Found far left knob heat damaged . Valve is in good shape . Informed customer knob is not covered Whirlpool considers this a cosmetic issue . No other issues found with cook top . No gas leaks detected at time of service. Job complete .

Near Windroot St, Austin, TX 78728
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL WFE505W0HW1 "Arrived onsite for for malfunctioning control panel. Replaced panel, tested unit and unit is functioning properly. Job complete"

Near Elm Grove Dr, Cedar Creek, TX 78612
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for washer not spinning. Ran diagnostics and found F7E1 basket speed fault. Ran auto test cycle and all passed but spin cycle would not engage under load cycle. Call tech line for assistance and recommended replacing the actuator. SR#7729294586. While gaining access to actuator found evidence of rodent activity. Actuator would not be covered. replaced actuator. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

Near Pope Bend S, Cedar Creek, TX 78612
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site and inspected refrigerator and found water dispenser hose is loose behind control panel, re attached line but customer still doesnt like water pressure from dispenser. Will need to bring back pressure regulator to correct issue.; ordrng 1 W10786952 (Pressure regulator) and 1 8212547RP (Waterline)"

Near Far W Blvd, Austin, TX 78731
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer noises. Upon further inspection, customer had the unit operating and I could hear a squeaking noise. I lifted the top panel and could hear the noise coming from the back of the unit. I found a screw at the back left corner that connects the back panel to the left side panel was loose and when the unit was in motion and vibrating the panels were rubbing against each other causing the noise. I tightened the screw and retested and unit is operating as designed. No lint observed during service, job completed."

Near Hero Way W, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL KDFE104HPS0 "Arrived on site and inspected dishwasher and found customer has a decibel meter and dishwasher is reading at 60db, replaced wash motor to see if this will make a difference and dishwasher is still measuring the same db level. DishWasher is operating as intended and cannot be changed, Reported customer experience with techline 7729293087 job complete"

Near Island Wood Rd, Austin, TX 78733
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site to diagnose a refrigerator that is freezing items in the RC. Tested unit and found all parts and components working properly. Advised homeowner on item placement provide proper airflow through unit. No further repairs are needed and no leaks were found at time of service.

Near Kitty Hawk Rd, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to diagnose a refrigerator that is cutting off and on repeatedly. Power cycled unit and all has been working properly. Job is complete and no leaks were found at time of service.

Near Rock Dock Rd, Georgetown, TX 78633
Brandon C.

Brandon C.

OVEN WHIRLPOOL KODE500ESS04 "Arrived on site for customer complaint of upper convection fan motor making noise when In use, found motor mount screws loose, I tightened screws, unit tested good."

Near Horseback Hollow, Austin, TX 78732
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTM404EWH "Arrived on site to inspect dishwasher for not opening dispenser was cracked on the door, replaced detergent dispenser, all functions returned. Complete"

Near Ash Juniper Dr, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for a no cool refrigerator. I tested the pressures finding the low side pressure was in a 12 psi vacuum and the high side was 95 psi indicating a leak. I found the condenser completely corroded and leaking. The condenser will need to be replaced. I unplugged the unit for the customer until we can return. Ordering W11442050 condenser. Office to RS.; ordrng 1 W11442050 (condenser)

Near MacKenzie Ln, Cedar Park, TX 78613
Noah D.

Noah D.

REFRIGERATOR FRIGIDAIRE FGHF2366PF8A "Arrived on site to inspect icemaker for not producing, upon inspection and speaking with customer found the icemaker had been disabled but after resetting fridge on Sunday it came back. All functions tested correctly. Complete"

Near Lorne Rd, Canyon Lake, TX 78133
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to install previously diagnosed and ordered part. Due to,the console UI failure, I removed and replaced the console and tested. Unit is operating as designed. Job completed."

Near Hidden Ridge Pl, Jonestown, TX 78645
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE515S0ES2 Arrived onsite and replaced switch. Unit is now operating as designed.

Near Middle Fiskville Rd, Austin, TX 78751
Andrew  H.

Andrew H.

OVEN WHIRLPOOL WOS72EC0HV00 Arrived on site to test unit for UI issues. Found unit not connected to WiFi. Assisted customer with connecting unit to Wifi. Once unit was connected WiFi it started to update itself. Tested unit, unit works good. Cycled power to unit. Tested unit again, unit works good. Job complete."

Near Scull Rd, San Marcos, TX 78666
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on site and sound lower rack wheels are falling off. All of them will need to be replaced if possible send new wheels directly to customers home. A technician is not needed to attach them to the lower rack, job complete; ordrng 6 W10195416V (D2C wheels)s"

Near Beardsley Ln, Austin, TX 78746
Jimmy J.

Jimmy J.

WASHER MAYTAG MVWB765FC1 "Arrived on site for Not Operating or Won't Start - Has Power - Top Load WasherInstalled previously diagnosed lid lock, but original lid lock tested good. Washer is working as designed. No further action needed, washer working as designed. Job completed."

Near Co Rd 101, Hutto, TX 78634
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to test unit for oven not working. Test unit and found f9 error code. Checked all power and power looks good ordering new control board. Office to reschedule. ; O-emld tckt

Near Camino Vaquero Pkwy, Austin, TX 78748
David  Z.

David Z.

OVEN WHIRLPOOL WOC54EC0HS04 Arrived on site to check microwave oven combo with scrapes in stainless. Found damage on Mw door. Replaced microwave outer door and retested. Unit is now working as designed. Call complete.

Near Euless Ln, Leander, TX 78641
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4815EW1 Arrived on site for washer not operating properly. Tested and inspected unit and found failed suspensions and control. Ordering needed parts. Office to schedule return trip. Authorization needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10780045 (suspension) and 1 W11124765 (cntrl-elec)

Near Carole Cove, Bastrop, TX 78602
Andrew  H.

Andrew H.

WASHER GE GTW685BPL0DG Arrived on site to replace parts from previous diagnosis. Replaced all four rods and shocks. And tub cover as well. Put unit into diagnostics and unit runs good. No leaks detected. Job complete.

Near Flamingo Ct, Canyon Lake, TX 78133
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite and found unit freezer freezing up from air gap. Upon further inspection found that new door installed had major warp in liner for underside gasket. Called techOne to document. Ordering new freezer door and gasket to repair. Sr#7728287497; ordrng 1 W11307257 (FREEZER DOOR) and 1 WPW10714545 (GASKET)

Near Tree Fern Ln, Austin, TX 78750
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for oven not heating properly . Found control and sensor failing . Replaced both parts and ran temp check . All checked normal . Job complete .

Near Hedera Dr, Austin, TX 78717
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to test unit for oven not working. Test unit and found f9 error. Test voltage and all test good ordering new board. Office to reschedule. ; ordrng 1 W11122560 (CONTROL BOARD )

Near Bastrop Hwy, Austin, TX 78741
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL ADB1400ADB3 "Arrived onsite for unit not having any power. Looked at unit. Upon inspection, found that the black wires for power were not connected. Re connected the black wires. Tested unit. No leaks at this time. Job complete"

Near Brahmin Dr, Austin, TX 78724
Wesley P.

Wesley P.

DRYER WHIRLPOOL MGDX655DW2 Arrived on site and found timer would be needed to correct issue of timer not advancing. Advised customer on needed part. ; ordrng 1 WPW10642928 (TIMER)

Near Mc Phaul St, Austin, TX 78758
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site for ,replaced main harness and power cord . Tested and unit is functioning normal. Job complete ."

Near Austin, TX 78717
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for customer complaint of unit not starting cycle, found unit is stacked, will need two techs to unstack. Ordering control parts, motor, valve, sensor and pump. ; ordrng 1 CNOTE (2 TECHS) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11044834 (valve) and 1 W11044837 (rotor) and 1 W11044838 (stator) and 1 W11044866 (switch-wl) and 1 W11046209 (pump-water) and 1 W11334214 (CONTROL)"

Near Hudson Bend Rd, Austin, TX 78734
James C.

James C.

MICROWAVE WHIRLPOOL KOCE500ESS11 Arrived on site and found microwave door glass shattered. Installed new outer glass and verified operation. Unit tests good. Job complete

Near Ancient Oaks Dr, Marble Falls, TX 78654
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced icemaker and tested unit. Unit is now working as designed. Call complete.

Near Schaeper Rd, Robinson, TX 76706
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRSC703HBS00 "Arrived on site and inspected refrigerator and found fresh food evaporator is frosted over, took pictures. Removed evaporator cover and screw mount popped out of rear bulkhead that secures evaporator cover in place. Took pictures.

Near Moon Shadow Dr, Austin, TX 78735
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KSSC42FTS04 Arrived on site to install previously diagnosed inverter box on built-in refrigerator. After installing the needed part I was able to return on and verify the unit is now sending power to the compressor and it is turning on and running I informed the customer that it will take at least 24 hours for the temperatures to stabilize but the unit is now functioning as designed call complete

Near Hilltop Cir, Salado, TX 76571
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite for a dishwasher thats leaking again from the same place it was previously. The customer stated water is weeping out between the outer door and control panel under the vent and running down the outer door. I tested the incoming water temp and found it at 116 degrees. I installed the clear test door and ran the unit in the diagnostics cycle. I found some water spraying towards the vent area from the lower spray arm. I found the upper spray arm turning about 1/2 the speed of the lower arm. I removed the filter and cleaned it. I found the outer door upper return lip bent causing some pressure to be put on the control panel pressing it away from the inner door. I corrected the lip. I found the vent gasket sealing all the way around between the outer and inner door. I went over loading dishes with the customer at the upper and lower front left corners of the machine. The customer is going to use the machine and will be in contact if it still l

Near Faith Dr, Andice, TX 78628
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM504EPA1 Arrived on site to diagnose dishwasher with dangling rack. Found left adjuster tab broken off. Unit needs new adjuster for left side. Talked to MS in office and was advised to just replace the adjusters. Replaced adjusters. Retested and unit is working as designed.

Near Lime Creek Rd, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Arrived on job for complaints of noise.

Near Bell Springs Rd, Dripping Springs, TX 78620
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to inspect fridge for not making ice, upon inspection found the icemaker working brought diagnosis, door had not been leveled which caused clumpy ice, leveled doors and replaced UI for previous issues. Complete"

Near Red Cloud Peak, Canyon Lake, TX 78133
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, dye dryer, and coupler and placed unit under a 30 inch vacuum. Unit held a vacuum for 15 minutes. Charged unit and unit ran up to 140 psi on the high side from 125 psi and the low side stayed flat at zero psi. Unit is working as designed. Call complete."

Near Orchard Ln, Waco, TX 76705
James C.

James C.

MICROWAVE GE PEB9159SJ1SS Arrived on site and tested operation. Found turn table operating while door open. Unit is heating and functioning properly with door closed. Accessed switches and found upper switch stuck in closed position. Installed new switch and tested operation. Unit tests good. Job complete

Near Firecracker Ln, Kingsland, TX 78639
Tyler  G.

Tyler G.

OVEN WHIRLPOOL KSGG700ESS1 Arrived on site for oven that was not staying lit correctly. Put arrival I found that the DSI module was sending power most of the time to the igniter in the bake area of the oven. But occasionally due to wear and tear the board was not always sending power I also found that the sparker inside the break area of the oven was also worn down from usage and not able to hold a charge to allow proper sparking every other time oven was being used. Office to reschedule due to parts being out of stock; ordrng 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven)

Near Don Dr, Jarrell, TX 76537
Brandon C.

Brandon C.

WASHER WHIRLPOOL KDTM404KPS0 "Arrived on site for customer complaint of middle rack falling off, found broken wheel on adjuster, ordering adjuster. ; ordrng 1 W11268086 (ADJUSTER)"

Near Mansfield Dam Ct, Austin, TX 78734
Noah D.

Noah D.

OVEN AMANA AOCS3040E "Arrived on site to inspect oven for not heating correctly, upon inspection found the oven was a little low, calibrated up 15 degrees. Instructed customer on proper rack placement and cooking functions. Complete"

Near Heimer Lange Rd, Spring Branch, TX 78070
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found no frost pattern and compressor pulling 0.37 amps. SS repair is needed. Office to schedule return trip. 2 hour job. Lock ring. No water leaks present at time of service.; ordrng 1 LOCKRING (LOCK RING ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (SS REPAIR) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)

Near Farm to Market 535, Smithville, TX 78957
Robert J.

Robert J.

WASHER WHIRLPOOL WFC7500VW2 Arrived on job for complaints of not spinning. In test mode washer spins in all speeds but in drain and spin cycle won’t and time will not advance. Checked door switch and found soot around area. Replaced switch and washer made it all the way to 13 minutes before stopping and never reached full spin speed.

Near Hudson Bend Rd, Austin, TX 78734
Matthew  Z.

Matthew Z.

OVEN WHIRLPOOL WFE515S0JS0 Arrived onsite for range oven not heating properly. Ran test to calculate cycle temps and found unit needed calibration. Calibrated unit +25 degrees. Retested cycle temps and found improvement in target temperature of 350. Job complete

Near Robert Taft St, Manor, TX 78653
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for a refrigerator that has a falling air tower to the icemaker. Inspected unit and work area. Confirmed customers complaint and attempted to refit the air tower due to not having the right part. Found the clips were engaged but the unit would still fall due to the weight of the air tower. I called Techline and spoke to Bruce SR# 7729298459. He advised that if the court would not hold inside the liner to place permit gum inside the holes to tighten the fitting. to the holes and refit in the air tower. Unit is now holding it is working as designed. Call complete.

Near Dayton Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for a washing machine that is putting stains on clothes. Inspected unit and work area. Customer advised that the unit itself is not staining the clothes but that it’s not taking out the stains on her clothes. She advised that the unit really doesn’t wash very well and was making a knocking sound as it goes into a spin especially with larger items. Advise the customer that the unit is in fact working as designed but that her quilts are causing the unit to go off balance. I advised her to only run clothing items and no fighting over the size of a full-size bed in this unit due to issues with off-balance loads. Unit is working as designed. Call complete."

Near W Avenue T, Temple, TX 76504
Andy  B.

Andy B.

DRYER WHIRLPOOL MEDB835DW4 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Walnut St, Bastrop, TX 78602
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KRSF705HPS00 Arrived on site for refrigerator needing previously diagnosed defrost control parts. Upon arrival I was able to disassemble and install the new parts and reassembled the unit for testing verify that there are no new air codes coming up and that the unit is not functioning as designed inform customers it will take at least 24 hours for the unit to drop down to the temperature that needs to be. Call complete

Near Loving Cove, Belton, TX 76513
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site and inspected refrigerator and found all LEDs are out, ice and water dispenser arent working, pantry UI is out. Replaced hv control and UI and this had no effect. Spoke with techline and found wiring in left fresh food door has failed. Will need to bring back all controls, door and Icemaker 7729299197; ordrng 1 WPW10769076 (Pantry UI) and 1 WPW10624574 (Hv control) and 1 WPW10675033 (Hv control) and 1 W10804160 (Led power supply) and 1 W10815693 (Left door) and 1 W11294907 (Icemaker)"

Near Crimson Shade St, Austin, TX 78744
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator not sealing properly. Upon arrival I found that the first few doors as well as freezer door all feeling fine the customer complaint was that the gasket was starting to tear apart and was exposing the magnet near the top right corner on the right side fresh food door. We will need to return with a new fresh food right side door gasket office to reschedule due to Part being out of stock.; ordrng 1 W10830055 (gasket-fip FF RIGHT SIDE )

Near Kirk Ave, Killeen, TX 76543
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to install previously diagnosed parts. Removed failed dispenser motor and replaced with new. Found shaft rusted on and will not remove. Will need to order part. Attempted to remove failed gasket and replaced with new but found gasket will not go on door properly and that new door with gasket will be needed to complete repairs properly. Customer also pointed out that FC ice maker is still not working properly. Ordering needed parts. Office to schedule return trip. Authorization needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10815685 (dor-fip ss) and 1 W10822606 (motor) and 1 W10886931 (icemaker) and 1 W11347434 (PLATE) and 1 WPW10291905 (seal) and 1 WPW10347114 (shaft)

Near Winchester Rd, Bastrop, TX 78602
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Spoke with customer over the phone regarding having the ice bucket that was sent to them and installed customer stated that unit is now functioning as designed and they haven’t noticed any issues with the unit malfunctioning. Customer did state that they did have a door alarm issue with the fridge then decided to run by and see if there’s a way to reset the refrigerator to get the alarm to start working properly upon arrival I ran a quick factory reset on the fridge and inform the customer to go ahead and continue using the fridge and if something new would happen to let us know. Call complete

Near Coventry Dr, Temple, TX 76502
Richard P.

Richard P.

DISHWASHER WHIRLPOOL DU920QWDB0

Near Francis Ave, Austin, TX 78703
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL KBSD608ESS01 "Arrived on site and inspected refrigerator and found customer is getting some crushed ice when set to cubed. Explained that Dispenser will always give a little crushed, up to 20%. This is also the same when set to crushed. It will dispense up to 20% cubed. Dispenser is operating normally at this time. Also recommended to remove ice van periodically and check for clumping, job complete"

Near Big View Dr, Austin, TX 78730
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to inspect dishwasher for not washing correctly, upon inspection found the lower part of pump not spinning, valve was also not opening completely

Near Coyote Trail, Spring Branch, TX 78070
Clif L.

Clif L.

DISHWASHER WHIRLPOOL DU810DWGU1 Arrived on site to diagnose a dishwasher that is not draining properly. Found homeowners plumbing clogged preventing proper flow from dishwasher and water from sink to back up into dishwasher. Homeowner will need plumber to clear clog in plumbing to complete repairs.

Near Beagle Ct, Killeen, TX 76543
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator with scratched handle. Uninstalled old pantry drawer handle and reinstalled new one. Unit functions as designed. Call complete.

Near Briarcrest Dr, Georgetown, TX 78628
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site ,replaced latch. Ran diagnostics.all checked normal . No water leaks detected at time of service. Job complete ."

Near W St Johns Ave, Austin, TX 78752
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site for fridge not cooling. I inspected the unit and work area. I found the fridge cooling properly when I arrived. I spoke to the customer and found out there was ice build up on the back of the fridge hen it wasn’t cooling and than it started to cool right and the ice was gone. I found the unit in adaptive defrost. I spoke to the customer about the difference between active and basic defrost. I changed the unit to basic defrost. I also found the damper control loud and making noises when opening and closing. I am ordering the damper control to complete the repair. The office will schedule when we have an eta on the part.; ordrng 1 WPW10594330 (DAMPER)

Near Fairview Dr, Round Rock, TX 78665
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL ED5LHAXWB00 Arrived onsite for the refrigerator freezer with frost build up. During testing found that the freezer door gasket is torn at the bottom and the refrigerator door gasket is also torn at the bottom.

Near E Fannin St, Luling, TX 78648
Richard P.

Richard P.

REFRIGERATOR AMANA ASI2575GRS05 Arrived onsite for the refrigerator compressor not turning on. During testing found that the start device was no good installed new start device from stock and compressor started to work. While putting on the the back panel I got shocked. Called tech line and we inspected the power cord harness and it checked good. Ohmed out the compressor and it’s bad allowing 120 volts to travel through the low side copper tubing to chasing ground causing the electrical shock. Will need to replace the compressor. Sealed system repair needed. 2 hrs for the repair and sealed system tech needed. Ordering parts and office to schedule Sr.7729283879 ; ordrng 1 ACCESS (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 W11179385 (drier-tube)

Near W Market St, Lockhart, TX 78644
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KCMS2055SSS1 Arrived on site to test unit for unit making humming noise when door closes with out starting the unit. Test unit and found bad switch and mag and cap and diode. Will order new switch 4392027 and new cap WP8184813 and new diode WPR9800486. Office to reschedule. ; ordrng 1 4392027 (SWITCH) and 1 WP8184813 (CAPACITOR) and 1 WPR9800486 (DIODE)

Near Sir Ivor Cove, Austin, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site to replace adapter kit, after replacing, set unit to basic defrost, unit tested good.

Near Adirondack Summit Drive, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL RF114PXSB1 Arrived on site to replace gasket. Replaced gasket test unit and unit test good job complete.

Near Cayenne Ln, Austin, TX 78741
Lou S.

Lou S.

DISPOSAL WHIRLPOOL WDF330PAHS4

Near Serpens St, , TX 78628
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for refrigerator making ice but not dispensing it. Upon inspection I found the bin full of ice and the customer advised me it started working again. The ice bin was stuck so I had to tap on the sides to free it. I found water tray in the ice maker was free and clear so the inlet was not blocked. I found the solenoid would intermittently make a abnormal buzzing noise when switching from crushed to cubed and engaging. The solenoid worked most of the time for me. I advised that the ice that the bin get stuck might have caused the solenoid and arm to bind up somehow and also get stuck. Unit is working as designed at this time. No leaks were detected during time of service.

Near Silverstone Ln, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC42QVS03 "Arrived on site for customer complaint of ice door broken, found motor connector fell off of ice door housing, and motor not opening all the way. I was able to reconnect connector to motor and ice door housing, found ice door not opening all the way.

Near Feritti Dr, Austin, TX 78734
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for unit having issues intermittently. Upon inspection of the unit. Found that the deli control board was corroded. Let customer know of the issue and that more parts may need to be replaced to fix the issue. No issues at this time. Job complete

Near Swift Current Rd, West Lake Hills, TX 78746
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WETLV27HW1 "Arrived on site to test unit for shutting off during operation. Found broken bolt on terminal block nut. Replaced nut, secured connections. Tested unit, unit works good. No leaks detected. Job complete."

Near Thorpe Ln, San Marcos, TX 78666
Kayman B.

Kayman B.

RANGE WHIRLPOOL WCG55US0HS Arrived onsite for range with burners that go out on low setting. Upon inspection I found the LF burners (smallest) flame would go out on the low setting. I removed the knob and used my 1/16 flat head screwdriver to adjust the valve. With my adjustment the smallest burner will noW stay lit while on the lowest setting. No gas leaks detected during time of service. Job complete.

Near Hezekiah Ln, Leander, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite to replace parts to unit. Looked at unit. Customer didn’t unthaw the top refrigerator portion of the unit as previously asked. Ice gotten worse since last visit. Let customer know once again to allow unit to unthaw once again before returning. Rescheduled with customer. ; ordrng 1 REQUEST (2HR)

Near Middle Creek Dr, Buda, TX 78610
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WFW86HEBC Arrived onsite to replace valve. Replaced valve tested unit and unit is functioning properly. Ran test cycle and processed without error codes or stoppage. No leaks present at this time. Job complete

Near Windsor Rd, Austin, TX 78703
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Replaced LED driver board and tested unit. Unit lights would still not come on. Attempted to replace deli drawer user interface and found water inside the deli drawer housing. Also found one of the wires disconnected from one of the connectors going to the deli UI. Attempted to reconnect broken wire and was unable to. Ordering door and Office will need to contact customer about reschedule date due to out of stock and PSP item.; ordrng 1 W10815669 (dor-fip ss)

Near NW H K Dodgen Loop, Temple, TX 76504
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found our C evaporator having defrost failure due to miscommunication between thermistor and controls. Thermistor, user interface, and main control will all need to be replaced to complete repair. Office will need to have repairs authorized.; ordrng 1 AUTHONEEDED (AUTHO NEEDED ) and 1 CLONLY (CL ONLY ) and 1 W10316760 (thermistor) and 1 W11172798 (cntrl-elec) and 1 W11340158 (UI)"

Near Olive Ln, Harker Heights, TX 76548
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control panel and tested unit. Unit is now working at design. Call complete.

Near Beulah Blvd, Belton, TX 76513
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL WCE55US6HB00

Near Beulah Blvd, Belton, TX 76513
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL WCE55US6HB00

Near Beulah Blvd, Belton, TX 76513
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 (JO) Arrived on site for refrigerator getting to cold and freezing customers product. Took temperatures and refrigerator got down to 25° when set at 37°. Preformed diagnostics mode and found diffuser making rattling noise and having trouble closing causing unit to get to overly cold. Advised customer on user care for putting product into refrigerator. Removed old diffuser and installed new one. Put unit back into diagnostics and unit worked as designed. Call complete.

Near Hanging Star Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

VENTHOOD KITCHENAID UXL6036YSS0 "Arrived on site to replace vent hood motor, after replacing unit tested good.

Near Rush Pea Cir, Austin, TX 78738
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose refrigerator with lights out in RC and freezer. Found freezer module failed. Replaced freezer module and retested. All lights are now on and working properly. Call complete.

Near Leafwood Ln, Austin, TX 78750
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF540PADM2 Arrived onsite for unit not washing. Tested unit. Upon testing noticed the pump would not turn o to spray. Sump and motor bad. Replaced sump and motor. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Cypress Forest Dr, Kyle, TX 78640
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to take pictures for Techline. Took pictures. Complete

Near Mission Dr, New Braunfels, TX 78130
Al R.

Al R.

OVEN FRIGIDAIRE FGEF3042KFB Arrived onsite to inspect range not heating on bake cycle. Confirmed the complaint and found the connection to the right side of the bake element was burned and damaged causing the issues. I cut the damaged connection and added a new connection to the unit. Reassembled and unit now heats as designed. Customer satisfied. Job complete

Near Bent Tree Dr, Nolanville, TX 76559
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2430DP01 Arrived on site to replace console. Test unit and unit test good job complete.

Near Red River St, Austin, TX 78705
Jonathan  S.

Jonathan S.

DRYER KENMORE 417.8112231 Arrived on site for dryer making loud noise. Upon arrival customer started unit to let us hear noise. Verified sound as blower wheel failure. Gained access to blower wheel housing and found it cracked in two different spots and stripped from blower bolt.Call complete.; ordrng 1 137551110 (BLOWER HOUSING)

Near Half Hitch Trail, Georgetown, TX 78633
Jacob S.

Jacob S.

OVEN KITCHENAID KOSE500ESS03 Arrived onsite for broiler to unit not getting up to temperature. Tested unit. Broiler working as designed. Tested rapid bake up to 500 degrees. Unit got up to temperature in 10min time. Then turned on the broil function. Broil was working at this time. No issues at this time. Job complete

Near Dayridge Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

OVEN WHIRLPOOL KODE500ESS05 "Arrived on site to install logo, installed logo"

Near Baldovino Skyway, Briarcliff, TX 78669
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL ADB1400AGB1

Near Conyers Ln, Austin, TX 78725
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for oven not heating. Test unit and found broiler and bake not working. Test board and ui and sensor and found bad sensor. Replaced sensor test unit and unit test good job complete.

Near Beechnut Dr, Mustang Ridge, TX 78610
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FRT8S6ESBD Arrived onsite for a refrigerator door not sealing properly. Confirmed the complaint and found the hinge loose at the bottom right corner of the refrigerator compartment. Tighten the 2 screws and unit door now closes as designed. Customer satisfied.Job complete

Near Mountain Ave, Copperas Cove, TX 76522
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and made sure that apartment maintenance accompanied me to washer in question. Found resident is not home, there is a single large bathmat in the washer that is soaking wet. I asked apartment maintenance to his knowledge if this was the only thing being washed. Explained again that this would definitely cause an unbalanced load and the washer would not be able to spin it out. set washer into a diagnostic cycle and it will now get up to speed on the spin. Apartment maintenance confirmed that it was not doing this with the large bathmat being washed.

Near E Riverside Dr, Austin, TX 78741
Noah D.

Noah D.

REFRIGERATOR FRIGIDAIRE FFSS2614QS6A "Arrived on site to inspect fridge for not cooling in fridge area, upon inspection found the return vent clogged. No airflow found. Steamed vent and airflow returned. Complete"

Near Gray Cloud Dr, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER MAYTAG MVW7232HW0 "Arrived on site and found customer is a Spanish speaker. inspected washer and found no saved error codes, ran all functions in diagnostic cycle and everything passed, customer concern is due to water level and they were already explained this is normal on the previous visit. Washer is operating as intended reported situation to techline. 7729285904"

Near E Slaughter Ln, Austin, TX 78747
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GX5SHTXVB00 "Arrived on site to diagnose a refrigerator that is leaking after previous repair. Found filter head mounting plate broken and not holding filter head in place. Also noted leak coming from fliter outlet line connector on water valve. Ordering new filter head assembly, water valve, and mounting plate all three parts to be replaced on return visit. Office will need to set return appointment due to part availability. Water is turned off to unit at this time and filter has been removed to prevent leaking until repair can be completed. Customer request CL only for return.; ordrng 1 CLONLY (CL ONLY) and 1 WP67001668 (plate- fil) and 1 WP67006524 (housing) and 1 WP67006531 (valve-inlt)"

Near Red Rock Dr, Belton, TX 76513
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Arrived onsite for unit not staying consistently cool or freezing. Looked at unit. Upon inspection, found that the motor evaporator was not working. Replaced motor evaporator. Fan came on instantly. No leaks at this time. Job complete"

Near S IH 35 Frontage Rd, Buda, TX 78610
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Arrived on site and installed new fan motor, bracket and shroud. Tested operation and found unit working properly. Job complete"

Near Serrano St, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site. Installed a new freezer door and nameplate per tech support,checked door seal good."

Near Farm to Market Rd 1826, Austin, TX 78737
Lou S.

Lou S.

REFRIGERATOR GE DSE25JSHBCSS "Arrived on site to install previously diagnosed and ordered parts. Due to the water dispenser tube leaking, the ice door not sealing correctly, ice dispenser motor failed and auger seized onto motor shaft, I removed and replaced the left FC door, closing cam, door stop, ice dispenser door, arm, spring, solenoid, dispenser motor, auger, solenoid, motor cover and tested. Unit is operating as designed. Advised customer of all parts replaced and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Forest Trail, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit was leaking from the front of the unit. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed with no leaks showing. I checked the water level and it was good. I found a large amount of suds in the tub after testing. Recommended that the customer clean the unit with a cleaner and switch to a liquid detergent due to oversudsing. I found the 3rd rack rails were broken as well. I am ordering the 3rd rack rails No water leaks observed during service. 3rd rack left out of unit due to rails broken.; ordrng 1 W10913628 (track LEFT) and 1 W10914507 (track RIGHT)"

Near Peaceful Valley Rd, Liberty Hill, TX 78642
Noah D.

Noah D.

WASHER MAYTAG MVWC565FW2 "Arrived on site to inspect washer for drain issues, replaced control board and found no issues, tested for all functions, no problems found. Complete"

Near Ristrello, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

DRYER AMANA NED4600YQ0 "Arrived on site for a dryer that would not heat. Inspected unit and work area. Tested voltage at the wall and found proper voltage. Tested components on the back and found the thermal cut off was open. Replace thermal cut off and tested unit. Unit is now working as designed but found an airflow issue with the venting as the temperatures weren’t cycling correctly and was taking a while for the temperatures to drop indicating airflow restriction. I checked the blower wheel housing and exhaust vent for blockage and found none. I advised the customer that the reason for there park going out was the venting issue with their vents going out of the building. I advised her to submit a service request to clean out their vent.

Near US-84, Waco, TX 76712
David S.

David S.

COOKTOP WHIRLPOOL WCG97US6HS Arrived on site to install previous diagnosed part. I removed the orfice and found it to large for the burner. I installed the correct orfice and adjusted the flame. The cooktop is now working as designed.

Near Blarney Ln, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site to install previously diagnosed and ordered part. Due to the FC door switch rocker being broken off of the housing, I removed and replaced the switch and tested. Unit is operating as designed. No water leaks observed during service, job completed. Contacted apartment maintenance and advised of the repair."

Near Ridgeline Blvd, Cedar Park, TX 78613
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF320PADW1 Arrived onsite for the dishwasher not working. During testing found that there is no voltage going to the dishwasher causing the issue. Advised customer to call an electrician to take a look . Complete

Near Cherylton Dr, Red Rock, TX 78662
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSDB900ESS Arrived on site to test unit for shorted keypad. Test unit and found bad console. Replaced console . Test unit and unit test good job complete.

Near W San Antonio St, Lockhart, TX 78644
Andrew  H.

Andrew H.

REFRIGERATOR GE PDS22SBSBRSS "Arrived on site to test unit for not cooling and UI not responding. Found proper voltage to control board but control board not put out any voltage. Replaced main board, tested unit, unit works good. Advised customer to put a glass of water in freezer and once water is frozen solid to go ahead and use unit. Job complete."

Near Hacienda Pl, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE775H0HZ1 Arrived on site to test unit for f9 error. Found black wire disconnected at control. Secured connection test unit and unit test good job complete.

Near FM 672, Lockhart, TX 78644
David  Z.

David Z.

WASHER SAMSUNG WF42H5000AW/A2 "Arrived on site to diagnose washer with odor and buildup that may not be draining properly. Tested unit and found a slow drain. Drained unit fro, trap tube and checked trap. Found hair and buildup causing the slow drain. Found bellow coated in mildew and buildup causing the odor.Drained unit and cleaned the trap and clogged bellow drain holes. Advised tenant on how to clean unit and to run several affresh cycles to remove any buildup fro, behind the basket. Retested and unit is draining strong. All is working as designed.

Near Payne Ave, Austin, TX 78757
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2830DP01 "Arrived on site to replace console, after replacing, unit tested good,

Near General Williamson Dr, Austin, TX 78734
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site to follow up on rattle coming from unit. On arrival checked condenser. Found where previous tech had used a sound pad to insulate the condenser rattling against the bottom of the cabinet. Pad had shifted. Pushed and reinforced pads to keep them from shifting. Also saw that unit was off Level and condenser could also rattle against the floor. Lifted and Leveled unit as best I could. Unit now has sufficient space for condenser in between both cabinet and floor. I did not hear any noise with condenser fan and compressor both running. All is now working as designed. Call complete.

Near Elfcroft Dr, Austin, TX 78758
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite for refrigerator with frost in the FC upon inspection I found a small amount of frost build up in the front and on the roof of the FC consistent with air leak frost. I noticed that very intermittently the left side of the door can have a small gap in the gasket if closed softly. I accessed the rear panel of the unit to inspect the drain tube. I found the tube slightly separating from the frame of the unit which could also let air in to create frost. I used silicone to better seal the tube. I explained to the customer to shut the FC firmly with most force going forwards the middle of the door to ensure it closes all the way. The unit is working as designed at this time and no leaks detected during time of service. Job complete.

Near Glen Canyon Dr, Round Rock, TX 78681
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to replace dispenser, after replacing, I ran a quick cycle, unit tested good, no leaks.

Near Bella Toscana Ave, Lakeway, TX 78734
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace board. Replaced board test unit and unit heating correctly heated oven to 350 job complete.

Near Emerald Garden Rd, San Marcos, TX 78666
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site , replaced left side freezer door . Door is now dispensing water and ice properly . No water leaks detected at time of service. Job complete ."

Near Bandera Rd, Austin, TX 78721
David  Z.

David Z.

DISHWASHER WHIRLPOOL ADB1400AGB1

Near Sawtooth Ln, Austin, TX 78729

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