We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Georgetown, TX 78626
Maurice R
Job Details: 10/31/2022
"Arrived onsite for burnt smell in the MW. On inspection ran the MW and could smell a electrical smell while the MW was operating. Took the unit apart found diode was bad. The white wire from the transformer was burnt. Replaced the transformer,diode and capacitor. Tested unit for 2 minutes and it operated as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, TX 78739
Scott
Job Details: 10/31/2022
"Arrived on site for washer making loud noise while in spin cycle . Ran diagnostics but no noise . Ran a wash cycle with about 7 wet towels . Unit is making loud noise . Bearing is starting to fail. Ordering Tub ,stator , rotor , 2MAN ,2hrs AUTHO . No water leaks detected at time of service. Call to set return ; ordrng 1 2hrs and 1 2ndman and 1 Autho and 1 W10754108 (Tub)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, TX 78628
Kimo
Job Details: 10/31/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new glass door but then realized that there was some Residue on the inside of the glass that I could not remove. Upon further inspection I found that the upper door trim was damaged along with the door seal I am ordering gasket WPW10535778, bracket W11105139 , door trim W11232008. Outer door W11176456 and nameplate W10481433. ; ordrng 1 WPW10535778 (GASKT-DOOR) and 1 W11105139 (BRKT-GLASS) and 1 W11105139 (BRKT-GLASS) and 1 W11232008 (TRIM-DOOR) and 1 W11176456 (Outer door) and 1 W10481433 (Nameplate)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Round Mountain, TX 78663
Andrew
Job Details: 10/31/2022
Arrived on site to replace parts for dispenser motor. Found harness was good from control to bottom of unit where harness exits cabinet. Recommend replacing replay board as voltage was 35vac and slowly dropping ; ordrng 1 WP2318054 (Control(relay board))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJW00
Near Austin, TX 78704
Wesley
Job Details: 10/31/2022
Arrived onsite for no cool symptom. Found failed sealed system inefficient compressor. R600a unit. Ordering sealed system parts and front left foot assembly which is damaged and will not support the weight of the refrigerator. Will require a second man to access and install new leveling foot. ; ordrng 1 W11183254 (Hinge pin) and 1 W11370574 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 R600akit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Wimberley, TX 78676
Matthew
Job Details: 10/31/2022
Arrived onsite for refrigerator not cooling in either section. Upon arrival inspected unit. Found unit lights and fans running but not cooling. Inspected compressor compartment and found compressor was just warm to the touch. Pulled .3 amps. Checked suction and discharge lines and no heat from discharge tube. Both lines room temperature. No frost pattern developing. Unit has inefficient compressor. Ordering sealed system repair 2 hrs. ; ordrng 1 2hrs (2hrs) and 1 W11580057 (Compressor) and 1 Nitrogen (Nitrogen) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV dryer) and 1 R600kit (R600 kit) and 1 Lokringkit (Lokring kit)
We serviced a
WHIRLPOOL DRYER
Model MED7230HC2
Near Buda, TX 78610
Kevin
Job Details: 10/31/2022
"Arrived on site and attempted to replace blower wheel found original blower wheel will not separate from motor. It spins in place, Send video to KB/service management. blower housing will need to be ordered and motor, blower wheel housing, and Blower wheel can all be replaced at the same time.; ordrng 1 W10888146 (Blower housing)"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Austin, TX 78746
David S
Job Details: 10/31/2022
"Arrived on site for dryer not drying. I spoke to the customer and found out the unit wont dry on regular. Itll run for a few minuets and then shut off. I found service pointer W11485218 which clarified lf1 means the unit is in diagnostics service mode. I tested the moisture sensor through diagnostics and found no change. I am ordering the filter housing, it comes with the moisture strips and harnes. We will replace the control and filter housing at the same time. The office will reschedule when we have eta on the parts.; ordrng 1 W11211470 (Filter housing) and 1 W11109746 (Main harness)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Elgin, TX 78621
Joe Z
Job Details: 10/31/2022
"Arrived onsite for Stove trips GFCI outlet. When any button is pressed the stove arc flashes. Igniters do not work. Upon arrival inspected unit and found harness is pinched between top panel and chasis. Uploaded pic to SD. Ordering harness W10914403, also front left burner only sparks intermittently. Ordering electrode WPW10515459. ; ordrng 1 WPW10515459 (Electrode) and 1 W10914403 (Wiring harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78733
David S
Job Details: 10/31/2022
Arrived on site to replace both fridge doors. I replaced the doors and found the right door gasket was torn and the door itself had a scratch on it. I am ordering both to complete the repair. ordrng 1 13107887SQ (Right door) and 1 W10830162 (Gasket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78737
Leonardo
Job Details: 10/31/2022
Arrived on site to test unit for upper and lower rack rusting. Found rust on both racks. Ordering both racks also found door falling ordering new pads ; ordrng 1 W10909088 (Upper rack) and 1 W10161215 (Lower rack) and 2 WP8268961 (Pads)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Round Rock, TX 78681
Paul
Job Details: 10/31/2022
Arrived onsite for a dishwasher leaking water from underneath. I ran the diagnostics cycle and found F9E4 & F9E1 stored codes. I found the diverter leaking water. The sump and motor need to be replaced. Ordering W10861526 sump and motor. ordrng 1 W10861526 (PUMP&MOTOR)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Driftwood, TX 78619
Luis
Job Details: 10/31/2022
"Arrived on site. Arrived tested dispenser no operation and no lights ,removed deli ui found defective ui and harness disconnected harness to deli door tested water and ice passed all lights on. Diagnosed unit will need new deli ui and door; ordrng 1 W10815669 (Deli door) and 1 WPW10769076 (Deli ui)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Pflugerville, TX 78660
Cliff
Job Details: 10/31/2022
"Arrived on site to replace previously ordered parts for washer. Replaced control and found drive system binding and grinding. Motor, belt, and cam will need to be replaced to complete repair ordrng 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24HM01
Near Austin, TX 78704
Wesley
Job Details: 10/31/2022
Arrived onsite and verified repeat symptoms of door opening from jolt upon closing triggering the manual open. Called whirlpool techline. Spoke with kirt. Suggested installing a dampener piston. Sr# 7734942698 ordering piston and returning with other parts to repair. ; ordrng 1 W11201804 (Piston)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78736
Kevin
Job Details: 10/31/2022
"Take picture of model and serial on return trip, Arrived on site and found no power showing on display, power to control board is correct from source. Control and control panel will need to be replaced, inspected lower assembly and found gear case is also leaking oil. Gear case and drive assembly will need to be replaced.; ordrng 1 W11478526 (Control) and 1 W11419171 (Control) and 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10902814 (Wash plate)"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Austin, TX 78744
Matthew
Job Details: 10/31/2022
Arrived onsite for range panel warped. Upon arrival inspected unit. Found heat caused panel to warp affecting keypad functionality. Console panel W10879587 will need replacement. .; ordrng 1 W10879587 (UI)
We serviced a
JENN-AIR COOKTOP
Model JEC8430ADS
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/31/2022
Arrived on site for cooktop meeting previously diagnosed front left burner. Upon arrival confirmed issue and install the card part. Then reassembled and tested unit and found front light burning out fully functioning as designed.
We serviced a
WHIRLPOOL DRYER
Model MGD6630HW3
Near Austin, TX 78735
Scott
Job Details: 10/31/2022
Arrived on site for dented door . Found door in good shape but front panel is dented right underneath door . Ordering front panel and badge . No gas leaks detected. Call to set return ; ordrng 1 W11491471 (Front panel) and 1 W10908007 (Badge)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRXS0
Near Austin, TX 78746
Luis
Job Details: 10/31/2022
"Arrived on site for loud noise. Found water leaking from cap connection to water pan,adjusted and tightened cap ran diagnostics all test passed.
We serviced a
KITCHENAID DISHWASHER
Model KUDP01DLBT3
Near Austin, TX 78749
Leonardo
Job Details: 10/31/2022
Arrived on site to replace fill valve and water line. Couldnt take water line under sink advised customer to get a Plummer and call back when its off to replace water line and fill valve. ;
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXTS0
Near Marble Falls, TX 78654
Lou
Job Details: 10/31/2022
"Arrived on site to inspect ice machine making loud pitched whining sound. Upon further inspection, the customer advised that when the valve comes on it begins to make a loud whining noise and the unit is not making ice but its still cold inside. I turned the unit on and tested and while the valve was dispensing water, I found the grid cutter wires broken (photo). I removed and replaced the grid cutter and inlet valve and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Kimo
Job Details: 10/31/2022
Arrived onsite to replace previously diagnosed parts. Upon arrival I installed new evap fan motor. And the drain pan. And tested unit and found unit operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ETSS00
Near Wimberley, TX 78676
Matthew
Job Details: 10/31/2022
Arrived onsite to replace faulty ice maker. Replaced ice maker and tested. Unit harvested and filled properly. No leaks present at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MHWZ600TK00
Near Belton, TX 76513
Tyler
Job Details: 10/31/2022
Arrived on site for washer giving an F 24 error code indicating a water temple. Upon arrival confirmed issue and found that cause of failure had been because hot and cold side hoses were incorrectly installed. Instructed customer on how to resolve issue then reassembled and tested water in front of the window functioning as designed. Call complete
We serviced a
MAYTAG WASHER
Model MVWB955FW1
Near Salado, TX 76571
Gerry C
Job Details: 10/31/2022
"Arrived to inspect lid lock malfunction. I entered service mode and found F5E2, F7E0 and F5E1 stored in memory. The lid latch assy was broken and required replacement. During inspection I found the gear case had failed and flung oil in a radial pattern around the inside of the chassis. The rotor teeth were damaged due to the gear case failure and it and the slider would require replacement as well. Further testing showed the inlet valve assembly was badly restricted, requiring replacement. Due to the overall required parts, the CX elected to not have any repairs to the unit. No leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near West Lake Hills, TX 78746
David S
Job Details: 10/31/2022
"Arrived on site for whirlpool washing showing error code f6e3. I inspected the unit and work area. I found fault code for stuck key error and acu hmi communication error. I gained access to the hmi and found the board corroded. I tested voltage from the control to the hmi and found good voltage being sent.I replaced the hmi. I cleared the error codes. I ran a encoder test and found it working. I ran a normal cycle and found the unit still operating as designed, several minuets after the unit started. Job complete."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Round Rock, TX 78681
Vincent
Job Details: 10/31/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer not spinning. Tested unit and found belt broken. Replaced parts and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Austin, TX 78732
Paul
Job Details: 10/31/2022
Arrived onsite for a washer with a broken lid. I found the lid broken on the left side and the left hing bad that caused the lid to break. replace the left hinge and the lid. I replaced both. The lid is opening and closing as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ
Near Austin, TX 78727
Vincent
Job Details: 10/31/2022
"Arrived on site for dishwasher, inspect the unit and work area. Customer is complaining door gasket came off. I inspected door gasket and they looked to be good. I inserted the gasket back in place and tested. There were no leaks present during service, job completed.
We serviced a
GE REFRIGERATOR
Model CVE28DP2NBS1
Near Spicewood, TX 78669
Kevin
Job Details: 10/31/2022
"Arrived on site and found icemaker is making noise of motor does not turn. Replaced icemaker and its cycled properly but did not fill with water. Spoke with SW and ran through several tests in diagnostic cycle. Icemaker valve well actually but there is no water. Icemaker valve is either frozen or valve Has failed. valve is unavailable and fill tube heater may be only replaceable by purchasing a new door.
We serviced a
MAYTAG RANGE
Model MGR6875ADS27
Near Johnson City, TX 78636
Andrew
Job Details: 10/31/2022
Arrived on site to test unit for upper oven not baking. Found top oven turning itself off and unable to turn back on unless power is cycled. Recommend replacing control W10172705. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Leander, TX 78641
Kimo
Job Details: 10/31/2022
Arrived onsite for washer that is not filling or going into wash. Upon arrival I perform a diagnostics test and found that the unit would not fill with water the water valve would hum bit no water would flow. I check that the water was turned on and found that it was. Upon further inspection I found that there was some corrosion in the water feed lines. I cleared them. I installed new valve and tested unit and found unit operating as designed no leaks at time of service. Job complete. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KECC566RBL01
Near Austin, TX 78750
Paul
Job Details: 10/31/2022
Arrived onsite for a cooktop with the RR burner not heating to possibly replaced ordered parts. I found the heater open. I replaced the heater. I tested the unit and found it working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS07
Near Austin, TX 78746
David S
Job Details: 10/31/2022
"Arrived on site to install previous diagnose gaskets. I installed the new gaskets, the doors are now sealing properly.
We serviced a
GE ICE MACHINE
Model UNC15NJBII
Near Belton, TX 76513
Gerry C
Job Details: 10/31/2022
"UNC15NJBII Arrived to inspect noise. I found a service flash that demonstrated the exact noise the CX heard and it was likely due to required cleaning for this chassis. I sent copies of the process and part number to the CX. During testing, I found the drain pump ran for an extended time, which may be normal for this chassis, but flow appeared to be somewhat slow. I advised the CX if the unit does not drain fully, to contact us and we will be able to order and replace the drain pump if needed
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Del Valle, TX 78617
Joe Z
Job Details: 10/31/2022
Arrived onsite for NO POWER. Upon arrival inspected and test unit. Unit would not respond to any commands. Checked polarity and is good. Lid to unit is locked and cannot get picture of model and serial numbers. Got 120 at control.
We serviced a
WHIRLPOOL MICROWAVE
Model KEMC308KSS04
Near Austin, TX 78732
Paul
Job Details: 10/31/2022
Arrived onsite for a microwave/oven that is showing door when trying to start the unit. I found the 20 amp ceramic fuse open. I tested the door switches that were replaced and they checked good. I put my mini breaker on the fuse holder and tested the unit. The unit completed the cycle and worked as designed but after the cycle was complete and the unit was setting idle the breaker tripped. I replaced the fuse from my truck stock and had to reset the breaker 3 times to get it to stay on. I reinstalled the oven in the wall and was picking up tools and the breaker tripped again. I explained to the customer that the breaker needs to get replaced before they try to use the unit.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Briarcliff, TX 78738
Kevin
Job Details: 10/31/2022
"Arrived on site and customer has a video of washer chiming, set washer into a diagnostic cycle and found saved error code F5E2. Customer has a video of control panel chiming, a new control panel is needed to correct issue.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Dripping Springs, TX 78620
Andrew
Job Details: 10/31/2022
"Arrived on site to test unit for constant PF and tripping breaker. Found drain pump seized causing breaker to trip and prompting PF when breaker reset. Removed pump and found extremely clogged with ziplock bag and other items. Cleared pump and hoses, tested unit Ian diagnostics twice. Unit working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH1
Near Temple, TX 76501
Gerry C
Job Details: 10/31/2022
"Arrived to inspect debris within unit. I entered service test mode and found F6E1 and F8E1 stored in memory. I found debris within the sump area, covering the turbidity sensor and causing false readings. I cleared the debris and ran the unit through several service test mode automatic cycles and it operated as designed without generating any further errors or service mode testing errors. No leaks observed during service.
We serviced a
KENMORE RANGE
Model 790.7323331
Near Marble Falls, TX 78654
Lou
Job Details: 10/31/2022
"Arrived on site to inspect range oven not working. Upon further inspection, I tested the bake and broil functions (both use same burner) and found the control relays clicking but the ignitor would not illuminate. I tested the ignitor and found it bad. I removed and replaced the ignitor and retested the oven and cooktop burners and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Kingsland, TX 78639
Lou
Job Details: 10/31/2022
"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, the customer advised that the ice maker has stopped making ice twice since they the unit. I tested temps in the FC=5 degrees. I found the e bin full of ice. When I opened the RC door, I found the unit rocking left to right. Also found the u;it doors dont close properly. I leveled the unit and tested the ice maker and unit is operating as designed. I recommended that the customer monitor the ice production and if they see that it is not making ice again to call it in for service. No water leaks observed during service, job completed."
We serviced a
MAYTAG OVEN
Model MGR8670WS1
Near Austin, TX 78745
Leonardo
Job Details: 10/31/2022
Arrived on site to test unit for oven not working. Test unit and found bad control board.
We serviced a
WHIRLPOOL MICROWAVE
Model JMW3430DP02
Near Round Rock, TX 78681
Vincent
Job Details: 10/31/2022
"Arrived on site for microwave combo. Inspected unit and work area. CX complaint was brown otter glass on microwave door. CX had already paid office to order glass
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Round Rock, TX 78664
Vincent
Job Details: 10/31/2022
"Arrived on site for washer, inspected unit and work area. Replaced gearcase, basket and washplate. Replaced parts and tested. Unit is now operating as designed. No leaks where observed during service. Job completed
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Wimberley, TX 78676
Matthew
Job Details: 10/31/2022
"Arrived onsite for washer not spinning clothes out completely at the end of the cycle. Upon arrival inspected unit. Ran diagnostics and found no stored error codes. Ran auto test and all passed without error. Ran individual spin test and drain test and passed. Ran a normal load without error and a quick cycle without error. Lid lock is functioning. Customer stated has used a new cleaning person. I instructed that if the cleaner is using to much detergent or overloading the unit, this can cause the clothes not to spin out properly. Customer will monitor. All components check fine. Job complete.
We serviced a
LG WASHER
Model WM3670HWA
Near Austin, TX 78746
David S
Job Details: 10/31/2022
Arrived on site for the dryer not working. Customer told me about their LG washing machine not draining. I inspected the unit and work area. I found the filter full of debris restricting water flow. I removed the debris and tested the unit. I found it working and draining as designed.
We serviced a
GE MICROWAVE
Model JVM3160RF3SS
Near Del Valle, TX 78617
Joe Z
Job Details: 10/31/2022
"Arrived onsite for TRIPS THE BREAKER WHEN HITS START TO USE. Upon arrival checked polarity and is correct. Got 120VAC . Test unit by heating cup of water for 30 seconds,Five times. Then heated a plate of food for minutes. Unit heated Correctly during all test with no unusual noises. Unit is operating as designed. Cannot duplicate the issue. Advised customer that breaker may be coming week and may need an electrician to check it out. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XSS00
Near Austin, TX 78738
Leonardo
Job Details: 10/31/2022
Arrived on site to test unit for F47 error code. Test unit and found bad module. Replaced module test unit and unit test good job complete.
We serviced a
GE DRYER
Model DRSR495EG8WW
Near Cedar Park, TX 78613
David Z
Job Details: 10/31/2022
Arrived on site to follow up on dryer that had a failed motor. Was able to remove motor and separate the blower wheel. Replaced motor and blower wheel. Reassembled and tested. Verified all working as designed. Call complete.
We serviced a
GE DISHWASHER
Model GDF540HSF2SS
Near Cedar Park, TX 78613
David Z
Job Details: 10/31/2022
Arrived on site to install float switch to resolve disabled heater. Verified overload was not tripped. Installed float switch and tested heater. Verified all working as designed. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Marble Falls, TX 78654
Lou
Job Details: 10/31/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the transformer failure, I removed and replaced the transformer and tested. During testing, I found the new recirculating pump that had recently been replaced had failed. I removed and replaced the recirculating pump and retested and unit is operating as designed. Per customer approval, No water leaks observed during service, job completed."
We serviced a
GE DISHWASHER
Model GDT605PSM6SS
Near Leander, TX 78641
David Z
Job Details: 10/31/2022
Arrived on site to diagnose dishwasher with upper spray arm issues. On arrival found the upper spray arm and conduit had been knocked off / removed from unit. Found parts were still intact and could be reused. Reassembled upper rack and spray arm components. Call complete.
We serviced a
SAMSUNG DRYER
Model DVE45R6300W/A3
Near Briarcliff, TX 78669
Kevin
Job Details: 10/31/2022
"Arrived on site and inspected dryer and found steam nozzle has broken off of rear panel. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Liberty Hill, TX 78642
David Z
Job Details: 10/31/2022
"Arrived on site to diagnose oven that had no power after a broil cycle. Examined unit and tested thermal fuse. Power was out to unit on arrival. Thermal fuse was open, causing the failure. Replaced thermal fuse and tested. Found oven working properly. Checked for errors and found none present. Ran blower and found good airflow. Fuse likely failed due to being hit with steam
We serviced a
GE DISHWASHER
Model ZDT800SSF5SS
Near Austin, TX 78746
David S
Job Details: 10/31/2022
Arrived on site to install a new float switch. I gained access to the float switch. I cleared the error codes. I fill the tube with water and let it run the heater for two minuets. The unit is now heating as designed.
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78749
Kevin
Job Details: 10/31/2022
"Arrived on site and inspected dryer and found connection at terminal block from power cord is loose. Incorrect power cord was used and connector worked itself loose overtime. Replaced terminal block and recommended Tenant to recommend to homeowner that the correct type of power cord
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062DEM00
Near Austin, TX 78750
Vincent
Job Details: 10/31/2022
"Arrived on site for refrigerator, inspected unit and work area. Installed all parts ordered my previous tech. Recovered the refrigerant and unbraced all connections and removed the old evap and compressor. Installed athe new compressor and new evap and ohm the heater and was good. Braced the connections and new access valve and new dryer. Vacuumed the system for 15 min and then charged it with 5.00oz of R134. Inspected the frost pattern and was good. Reassembled unit and asked CX to allow 24hrs to cool. No leaks where observed during service job completed.
We serviced a
GE REFRIGERATOR
Model ZISB480DRJ
Near Dripping Springs, TX 78620
Luis
Job Details: 10/31/2022
Arrived on site. Replaced defective inverter powered unit on compressor powered on
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ00
Near Austin, TX 78759
Wesley
Job Details: 10/31/2022
Arrived onsite and found the freezer door had become out of alignment. Removed ice and realigned by timing the gears. Advised the customer on preventing timeline failure and correcting alignment before ice obstructs the Unit is now operating as designed. Serviced covered under the call back period for same issue.
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Austin, TX 78757
Wesley
Job Details: 10/31/2022
Arrived onsite for washer not spinning. Tested unit and was unable to enter diagnostics through repeated attempts. Unit drains and the door locks and did observe a quarter turn during sensing at the beginning of a cycle. After resetting was able to run a spin calibration and automatic diagnostics. No apparent failure beyond a logic glitch that required a reset to repair.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM2
Near Buda, TX 78610
Leonardo
Job Details: 10/31/2022
Arrived on site to replace console. Replaced console test unit and unit test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Cedar Creek, TX 78612
Joe Z
Job Details: 10/31/2022
"Arrived onsite for Surface Burner Flames Too High. Upon arrival,inspected unit and found that conversion from natural gas to propane needs to be done. Advised customer that a plumber needs to be called to install conversion kit to all 5 cooktop burners as well as oven and also regulator screw needs to be adjusted. No leaks present at this time. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIO18NNZS2
Near Killeen, TX 76549
Tyler
Job Details: 10/31/2022
Arrived on site for ice machine needing previously diagnose compressor evaporator and other related sealed system parts. Upon arrival installed required parts. Pulled vacuum and Ensured there are no leaks in the system and then recharged unit with 5 1/2 ounces of refrigerant. Allowed units run one harvest cycle and found ice been created on evaporator plate. Inform customer to give you a 24 hours to fill been. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Braunfels, TX 78130
Andrey
Job Details: 10/31/2022
"Arrived on site to replace previously diagnosed cabinet wrap and console, replaced parts, unit is now functioning as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Austin, TX 78746
David S
Job Details: 10/31/2022
"Arrived on site for whirlpool front load washing machine taking too long to fill. I inspected the unit and work area. I found fault code F8e1 long fil in diagnostics. I found the cold water valve not opening all the way. I checked the water pressure from the wall on both hot and cold, I found it good. I made sure the water lines internally were clear. I replaced the cold water valve and tested the unit it is now working as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near San Marcos, TX 78666
Andrey
Job Details: 10/31/2022
"Arrived on site to test unit for no light and no heat in oven, tested unit found console flickering, light is not activating and igniters not sparking, customer stated that they had a lighting strike in back yard and after it did not work, replaced control igniters are now sparking and lights are working but console still flickering, replaced console, tested unit, u it now functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Round Rock, TX 78681
David Z
Job Details: 10/31/2022
"Arrived on site to follow up on refrigerator that was not cooling. On arrival unit was off and unplugged. Ran unit and checked pressures. Unit felt a little low, only 50 psi high side. Compressor turned off 5 Seconds after coming on and wouldn't stay on. Ran compressor from diagnostic. Compressor does run, but seems low on charge. Checked for leaks with black light and didn't find any. Evacuated system and vacuumed out. Pressurized with nitrogen and found no leaks, and confirmed nitrogen was moving through system fully. Charged to mfr specs. Retested and found pressures up. Advised to follow up if cooling does not return to normal, or unit stays off abnormally long. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78665
Vincent
Job Details: 10/31/2022
Arrived on site for LED modules. Replaced modules out and tested unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Maurice R
Job Details: 10/31/2022
"Arrived onsite for previously diagnosed parts. Installed the door, tested the door and working as designed. No gas leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS00
Near Salado, TX 76571
Gerry C
Job Details: 10/31/2022
"Arrived to inspect heating issue. I found the unit averaged 14 degrees above the set temperature in the upper chamber and induced a -15? offset and instructed the CX how to change it if needed. I also advised the CX how to utilize a baking sheet in the lower rack level, below other baking pans, to facilitate a more even temperature within the chassis. Operational test good. Warranty applied to this service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ04
Near Austin, TX 78751
Wesley
Job Details: 10/31/2022
Sr#7734940302 arrived onsite and confirmed complaint of frozen water line. Determined water line is not serviceable and is freezing in the conduit over the icebox indicating insufficient liner insulation. Documented with techline rep Andy. Designated for review as non repairable. Customer to follow up with whirlpool customer care on non repair solution.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Bastrop, TX 78602
Joe Z
Job Details: 10/31/2022
Arrived onsite to install previously ordered parts. Replaced water fill valve W11210459. Test unit and unit now operates as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Marble Falls, TX 78654
Lou
Job Details: 10/31/2022
"Arrived on site to inspect ice machine noises. Upon further inspection, I found the unit full of ice and the ice bin thermistor functioning properly. I placed the unit in diagnostics and tested and found the recirculating pump making the groaning noise. I removed and replaced the pump and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pflugerville, TX 78660
Cliff
Job Details: 10/31/2022
Arrived on site to diagnose a washer that is leaking. Found evidence of leaking from fabric softener dispenser and replaced dispenser. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Georgetown, TX 78626
Maurice R
Job Details: 10/31/2022
"Arrived onsite for previously diagnosed parts. Installed the control board and drain pump. Tested unit. In. Diagnostics mode, the unit operating as designed. No water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near New Braunfels, TX 78132
Andrey
Job Details: 10/31/2022
"Arrived on site to test unit for UI chiming and losing power for a few seconds, customer stated that it only happened once since the repair, attempted to mimic issue but no success, found no loose connections or any Corrosion on wires, unit is making ice and cooling properly, ice maker and FC fans are running properly, heater is heating, all functions of the unit are running properly, called tech line and presented all my test and diagnostics that was done, tech line cant recommend any repair at this time but wait and see if problem returns, advised customer site it only happened once, monitor the unit and if it happens again call us back, at this time unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Leander, TX 78641
Kimo
Job Details: 10/31/2022
"Arrived on site for the washer with code stored, for water level, slow drain. Upon inspection I found that none of the Conditions that would suck to be his coat off Werepresent. I replaced the control and tested the unit and found unit operating as designed no leaks job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Blanco, TX 78606
Andrew
Job Details: 10/31/2022
"Arrived on site to test unit for loud noise when spinning/agitating. Found cam retention nut was loose causing belt to rub against cover. Also found run capacitor was leaking. Replaced cam assembly, belt and run capacitor. Unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Bastrop, TX 78602
Joe Z
Job Details: 10/31/2022
Arrived onsite for WATER NOT DISPENSING AND ALL LIGHTS TURN OFF INTERMITTENTLY- NOW THERES NO POWER OR LIGHTS. Upon arrival inspected and test unit. Found that main control and UI are intermittently not responding to each other. Need to replace control and UI. Contacted claims for AUTHO. AUTHO was made. Replaced control and UI. Test unit and unit now is operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Kyle, TX 78640
Leonardo
Job Details: 10/31/2022
Arrived on site to replace sump and motor. Replaced sumpAnd motor test unit and unit test good job complete unit washing and draining correctly.
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Austin, TX 78736
Kevin
Job Details: 10/31/2022
"Arrived on site and inspected washer and found F9 E1 error code showing, inspected drain pump and found catch is clogged with pocket debris. After clearing drain catch washer is draining properly and will complete a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Austin, TX 78745
Scott
Job Details: 10/31/2022
"Arrived on site , replaced acu control. Ran diagnostics and all checked normal. No lint build up . Job complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2459VF1A
Near Austin, TX 78738
Leonardo
Job Details: 10/31/2022
Arrived on site to test unit for unit making noise. Test unit and found drain motor making noise. Removed drain motor nothing stuck in there. Test unit and unit test good after just removing drain pump.
We serviced a
WHIRLPOOL RANGE
Model KFDC558JSS01
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/31/2022
"Arrived on site to inspect range cooktop burners not igniting. Upon further inspection, I tested the cooktop burners and found the front right burner doesnt ignite properly. I removed and replaced the front right burner (W11344539) and retested and it is igniting properly. I adjusted the flames on all burners and retested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Leander, TX 78641
Kimo
Job Details: 10/31/2022
"Arrived onsite for a dryer that is not drying cloths properly needs to run a few cycle to get cloths completely dry. Upon arrival I performed an airflow tested and the unit pasted, the unit is also heat as normal. I contacted techline and spoke with cliff and advised of my findings and it was suggested the the unit may be overloaded causing the unit to turn off prematurely because the wet cloths at the back of the dorm are not getting a chance to tumble to the front and touch the moisture sensor. And that the cx should try running smaller loads or time dry. Sr#7734938987. Job complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX335HPS00
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/31/2022
"Arrived on site to inspect ice machine noises. Upon further inspection, I placed the unit in diagnostics and tested. I found when the water dispenses, there is a loud whining noise. I removed and replaced the water inlet valve and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Wimberley, TX 78676
Matthew
Job Details: 10/31/2022
Arrived onsite for dishwasher rack fallen down. Upon arrival inspected unit. Found upper rack hanging down from rails. Found adjuster needed replacement. Also found failed right stop. Replaced adjuster with kit and right stop (1). Tested unit and unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502EPA02
Near Johnson City, TX 78636
Andrew
Job Details: 10/31/2022
Arrived on site to test unit for over temp prompting. Found UI not responsive on arrival. Verified proper voltage and o UI. Replaced UI and unit started to instantly cool. Advised customer to monitor and allow unit to cool down properly as door was open for above average time so it may chime over temp again till temp satisfied. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Manor, TX 78653
Joe Z
Job Details: 10/31/2022
Arrived onsite to install previously ordered parts. Replaced cord W10831279 and harness W10832781. Test unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Del Valle, TX 78617
Joe Z
Job Details: 10/31/2022
"Arrived onsite for Squealing or Hooting Noise. Upon arrival,ran diagnostics and got no stored error codes. Ran automatic test cycle and unit is operating correctly. After series of questions with customer. She stated that unit would make squeaking sound while draining with any size load. Customer states that unit will make squeaky sound every single time. Ran another cycle with clothes. During spin found that the lid makes a clicking and squeaking sound. Noise stops when touching the lid. Removed lid and reattached being sure it is securely mounted. Test unit and no longer hearing squeak. No leaks present at this time. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Austin, TX 78730
Wesley
Job Details: 10/31/2022
Arrived onsite and found weak ice production due to failing inlet valve W10897719. Repaired unit by replacing inlet valve. All checks good. Unit is now operating as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Lakeway, TX 78734
Luis
Job Details: 10/31/2022
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated led modules all leds working as designed. Repair covered under autho S84638"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/31/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the bin thermistor being bad, I removed and replaced the bin thermistor and tested. Unit is full of ice (photo). Bin thermistor is reading within range. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS00
Near Austin, TX 78749
Luis
Job Details: 10/31/2022
1945Arrived on site. Diagnosed a defective icemaker replaced icemaker ran harvest test passed icemaker filled with water
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Austin, TX 78703
Wesley
Job Details: 10/31/2022
Arrived onsite and replaced the external drain pump W11539855. Unit is now operating as designed. Advised customer on repair. All checks good. Unit is now operating as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, TX 78734
Luis
Job Details: 10/31/2022
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated led modules all leds working as designed. Repair covered under autho S84638"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Harker Heights, TX 76548
Tyler
Job Details: 10/31/2022
Arrived on site for washer not allowing lead to lock or advanced through cycles. Upon arrival confirmed issue and found F52 in diagnostics. Upon further testing found that lid lock had failed and after installing new lid lock I reassembled and tested washer and found it fully functioning as designed with no failures. Call complete
We serviced a
WHIRLPOOL OVEN
Model JGRP536HL01
Near Austin, TX 78731
Wesley
Job Details: 10/31/2022
Arrived onsite for unit not sealing on the left side. Documented findings with Andrew at techline. Unit designated non repairable for evident damaged to the frame on the left side. Sr#7734935223