Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to inspect dishwasher door not closing properly. Upon further inspection, I found the left side of the door rubbing against the tub. Adjusted the door and leveled and tested. Unit is operating as designed. No water leaks observed during service, job completed. Made recommendations for use & care as customer has a water softener. Made recommendations for detergent and rinse aid use as well."

Near Sunset Ridge Way, Leander, TX 78645
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW1 "Arrived on site and inspected washer and found it is sitting on the back porch. There is no available water connections, and the only power connection is a GFI. Set washer into a diagnostic cycle and found save error codes for long fill and lid not open between cycle. Found gear case has failed, attempted to remove agitator and it is seized, it will need to be broken off and replaced along with hub. Washer is on the back porch and needs to be first call of day only.; ordrng 1 FIRSTCALLSCHEDULE (8-11 ONLY) and 1 W10528947 (drive hub kit) and 1 W11161960 (AGITATOR )"

Near Harmon Hills Rd, Dripping Springs, TX 78620
Scott  M.

Scott M.

DRYER WHIRLPOOL NED4655EW1 "Arrived on site for poor drying . Checke voltage ,thermostats,elements . All checked normal . Ran temp checked without exhausted pipe . Ranged 120/130-180/190. With hose 120/130-230/250. Recommend cleaning out exterior exhaust . No lint build up. Job complete ."

Near Pearl Retreat Dr, Austin, TX 78753
Richard P.

Richard P.

REFRIGERATOR MAYTAG MFX2676FRZ00 Arrived onsite for the refrigerator not cooling . During testing found that the refrigerator temperature is at 80 degrees and the freezer is at 80 degrees. Checked compressor and it’s running but super hot to the touch. Sealed system repair is needed to fix the no cooling issue. Ordering parts and office to schedule. Sealed system tech needed for repairs 2hrs needed for repairs.; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 SEALEDSYSTEMREPAIR (SEALED SYSTEM TECH NEEDED FOR REPAIRS ) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)

Near Eden Ranch Dr, Canyon Lake, TX 78133
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS973CIHZ00 Arrived onsite and replaced dented right side door. Unit is now installed properly. Advised customer on repair. All checks good.

Near Terrett Trce, Austin, TX 78717
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFG505M0BB2 "Arrived on site for range that would not turn on. Upon arrival I found that the range was gas and do that there was no way for me to hook a gas line connection up to the range while in Rent-A-Center to be able to thoroughly test the unit out 100% but I was able to at least connect power to an outlet and ensure that the oven was getting120 v to main control. After running diagnostics I could not find any shorts or error codes but I did find that the bake igniter within the oven itself was missing and the wires left behind were burned. I installed a new oven igniter and then tested to see if the main control was sending full power to the Avenue nighter at first for around 10 seconds the main control was sending 120 V to the bake igniter but then after that the main control stopped responding sending power and I could no longer get the main control to work after that we will we need to return with a new main control board. ; ordrng 1 W11126814 (cntrl-elec)"

Near E Rancier Ave, Killeen, TX 76543
Tyler  G.

Tyler G.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for dishwasher not running cycles. After further inspection I found that the main control was receiving 120 V and was sending the proper power supply to the user interface and although the user interface lights would come on you were not able to select or switch the settings in any way shape or form. I tried resetting power to the machine but it did not fix the issue we will need to return with a new user interface in order to ensure that we could put the unit into a proper diagnostic else is not working; ordrng 1 W10803367 (panel-cntl)

Near Shimla Drive, Killeen, TX 76542
Al R.

Al R.

WASHER LG WT1101CW "Arrived on a CB for customer complaint unit not draining.Ran diagnostics test mode and unit fill, drained, spins on low and high speed.Found the unit drain hose going from unit to wall had no air gap causing the possible siphoning issues.Photographed the setup and advised the customer they need to repair the drain to allow air gap.Contacted DW and advised her of situation.No parts installed Unit locks, fills and drains properly Job complete"

Near Crestridge Dr, Killeen, TX 76549
Richard P.

Richard P.

RANGE WHIRLPOOL WFE505W0HZ1 Arrived onsite for the oven display not working. During testing found that the terminal block is burnt and the harness is burned. Will need to replace main harness and terminal block. Ordering parts and office to schedule ; ordrng 1 W11416047 (HARNESS ) and 1 WPW10245259 (block-term)

Near Canyon Edge, Canyon Lake, TX 78133
Robert J.

Robert J.

DRYER WHIRLPOOL WED6620HC0 Arrived on job for complaints of long drying time. Test air flow temperatures with vent connected hotter that without. Called tech line with finding 7728422430. Recommended running cycle with hose disconnected to test air flow error.

Near Kylie Way, New Braunfels, TX 78130
Al R.

Al R.

WASHER MAYTAG MVWC565FW0 "Arrived to inspect washer not washing at all.Confirmed the complaint and found the pressure hose to tub was misreading the pressure in tub due to previous tech not poking a hole in the new tub at the pressure hose.I corrected the error, reassembled and unit tested as designed to customers satisfaction.All water lines were dry at the time of service.Cleaned my work area.Job complete"

Near River Oaks Dr, Gatesville, TX 76528
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and found Freezer light and ceiling lights in fresh food are all out, access to freezer light and harness connector it is accessible. Replaced freezer light and all lights are operating properly. No water leaks detected at time of service, job complete"

Near Pale Rider Cove, Highpointe, TX 78737
Clif L.

Clif L.

WASHER WHIRLPOOL WFW9200SQA10 Arrived on site to diagnose a washer that is not spinning properly. Tested unit and found rear bearing failing on unit.

Near Gabriel Vista W, Georgetown, TX 78633
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Arrived on site to install previously diagnosed washer, adhesive for gap in where cabinet meets liner and to heat treat and shape gasket properly. Did so and tested unit. All operations are normal. No water leaks present at time of service."

Near Forest Creek Dr, Round Rock, TX 78664
Lou S.

Lou S.

DRYER WHIRLPOOL WED8620HC1 "Arrived on site to install previously ordered and diagnosed parts. Due to the console failure,removed and replaced console and tested. Unit is operating as designed. No lint observed during service, job completed."

Near High Lonesome, Leander, TX 78641
Brandon C.

Brandon C.

DRYER MAYTAG MED9800TQ0 "Arrived on site for customer complaint of unit not starting a cycle, found open thermal fuse. Element tested good and was not shorted to ground, control tested good on air dry after replacing the thermal fuse, instructed customer to have vent cleaned.

Near Electra, Lakeway, TX 78734
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7590FW1 "Arrived on site for dryer not starting . Checked voltage ,element , thermostats,fuses . All checked normal. Checke and found control and belt switch . Replaced control ,will need to to order belt switch . Cal to set return; ordrng 1 W11247665 (switch)"

Near W 5th St, Austin, TX 78703
Al R.

Al R.

RANGE AMANA AER6603SFW2 Arrived to install previously ordered part.Removed and replaced the main harness.Job complete

Near Thornton Ln, Temple, TX 76502
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to replace upper wheel tubs and upper stops from previous diagnosis. Replaced upper wheel tubs and upper stops. Tested unit, unit works good. Job complete. No leaks detected."

Near Amy Dr, Kyle, TX 78640
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived onsite for dishwasher not draining. I found the drain pump trying to run and humming. I removed the pump but didn’t find any blockage or debris. Pump was failed. I replaced the drain pump and the unit is working as designed. No leaks detected. Job complete.

Near Reindeer Way, Georgetown, TX 78626
Kayman B.

Kayman B.

WASHER AMANA NTW4516FW3 Arrived onsite to install previously diagnosed parts. I installed the gear case and drive system. Unit is working as designed. No leaks detected during service. Job complete.

Near Wolf Pack Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived onsite and found tags rattling and vibrating due to restricted position. Repaired by arranging alignment to repair noise, all checks good."

Near Ayinger Ln, Austin, TX 78728
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose a microwave that is not heating. Found failed magnetron in unit. Replaced magnetron and tested unit. Found all is functioning properly at this time.

Near Holiday Creek Ln, Georgetown, TX 78633
Richard P.

Richard P.

COOKTOP JENN-AIR JIC4536XS00 "Arrived onsite for the cooktop not working. During testing found that the left side module was not good . Replaced module and was not able to test. Found that the customer has a four prong outlet in the wall. There is a 3 prong power cord hooked up to the cook top. Advised customer to have an electrician come out and change the wall outlet to a 3 prong outlet. ;

Near Mountain Springs, Canyon Lake, TX 78133
Paul R.

Paul R.

OVEN KITCHENAID KOCE500ESS06 Arrived onsite for a micro/oven combo with the microwave cavity light not working. I found the light bulb burned out. I replaced the bulb and the light is working as designed. Call complete.

Near Colina Cove Dr, Kingsland, TX 78639
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for a defective defrost thermistor. Defrosted evaporator replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Ran diagnostics good air flow,changed defrost setting to basic"

Near Monarch Dr, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for no cool. Unit powered on fans running compressor not powering on,good voltage to inverter 120vc and 7vdc diagnosed a defective inverter. Installed a new inverter,powered unit on compressor powered on.

Near W 37th St, Austin, TX 78731
Tyler  G.

Tyler G.

DRYER AMANA NED4655EW1 Arrived on site for a dryer that I had a timer that we’re not and would not heat. After further inspection I found a timer was stuck and breaker to dryer was also faulty. I replace the timer and tested the unit out. Unit is now heating and functioning as designed. I did inform the customer that if she would have any other issues that she should call electrician out to double check the breaker. Call complete

Near Willowbrook St, Copperas Cove, TX 76522
Wesley P.

Wesley P.

OVEN JENN-AIR JJW2830IL00 Arrived onsite for town upper gasket and replaced gasket with one that had been sent to customer. Advised customer on repair. All checks good.

Near Whitehurst Cove, Round Rock, TX 78681
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT710PAHZ0 Arrived on a 2/2 with a loose handle on a dishwasher.Confirmed and tightened it.Customer satisfied.All water lines were dry at the time of service.Job complete

Near Turtle Dove Dr, Temple, TX 76502
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL EL88TRRWS03 Arrived onsite for a refrigerator that is leaking water from under the crisper drawers onto the kitchen floor. I found the drain tube restricted. I removed all the water and cleared the tube. Call complete.

Near Clearwater Dr, Kingsland, TX 78639
James C.

James C.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and found freezer operating properly and fresh food at 55 degrees. Found fresh food evaporator completely frozen solid. Verified no air leaks to rear panel. Instructed customer that the unit will need to thaw unplugged for 48 hours and to place towels around u it to catch any over flow of water from drain pan. Will return with all necessary parts to repair as the unit will be thawed and components can be accessed for proper testing;

Near Vista Heights Dr, Leander, TX
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW0 "Arrive onsite for a washer to replace the previous diagnosed parts. I replaced the cold water inlet valve and ran the diagnostics cycle. The unit filled properly, completed the cycle, and worked as designed. There were no water leaks present at the time of service. Call complete."

Near Industrial Blvd, Marble Falls, TX 78654
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for an ice machine that’s still not making ice after the recirculating pump was replaced. I powered the unit on and tested. The reservoir filled with water but the reservoir drain pump is not working. I watched it during its first cycle and the compressor and condenser fan came and it harvested a slab of ice. I suspect the unit is melting the ice from the reservoir overfilling. I replaced the reservoir drain pump. Call complete.

Near Legends Pkwy, Kingsland, TX 78639
Al R.

Al R.

DISHWASHER FRIGIDAIRE FBD2400KB12B Arrived to inspect dishwasher not draining.No electricity so I removed and replaced the drain pump.Unit now has a new drain pump.Job complete

Near S General Bruce Dr, Temple, TX 76504
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ Arrived onsite for refrigerator not making ice. Upon inspection and a conversation with the customer I found the diffuser also failing and staying open causing food to freeze on the diffuser side of the RC section. I shifted my focus to the bottom of the freezer door hinge where the water line and electrical connections run through the door. I found 2 or 3 of the wires had broken causing the failed ice maker. will need a new freezer door and diffuser to complete repair. Will need (W11236851) diffuser (WPW10457601) cover (LW11037733) freezer door. Will also need AUTHO for repair.. ; ordrng 1 LW11037733 (dor-fip) and 1 W11236851 (diffuser) and 1 WPW10457601 (support)

Near Briarton Ln N, Round Rock, TX 78665
Andy  B.

Andy B.

MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site to install previously diagnosed appliance manager, fuse and filter board. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."

Near Cameron Rd, Coupland, TX 78615
Clif L.

Clif L.

WASHER WHIRLPOOL WFW9450WR00 Arrived on site to diagnose a washer that is not completing cycles. Tested all parts and components and found pressure switch and latch assembly both misregistering. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Prairie Creek Trail, Georgetown, TX 78633
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KFCS22EVMS8 Arrived onsite for unit not making ice. Tested unit. Found that switch inside freezer is bad and rail mullion need to be replaced. Orders parts. Rescheduled with customer. . ; ordrng 1 W11177238 (rail-mulln) and 1 W11396033 (SWITCH )

Near Olympia Fields Loop, Austin, TX 78747
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Arrived on site and found ice build up on the right hand side of the freezer. Found an air gap in the door gasket and a small tear. Removed ice replace door gasket and added silicon around perimeter of freezer where liner meets exterior cabinet. Took one picture before and one picture after. No water leaks from connections at time of service, job complete"

Near Blue Heron Run, Wimberley, TX 78676
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on job for complaints of not washing and light on front blinking. Found the door switch not closing properly. Adjusted catch for door. Door now closing properly. No leaks detected at time of service.

Near Legend Meadows, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found no saved error codes, customer has video of washer moving and shaking during a load. Sent this video to CS, then ran spin in test 12 and washer is operating normally, took video and also sent to CS. Spoke with techline once cellphone service was available and reported. Discussed correct loading with customer to minimize unbalanced loads. Job complete 7728371651"

Near Fox Run Dr, Austin, TX 78737
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Arrived on site to perform sealed system repair for refrigerator. Replaced switching valve, compressor, and filter dryer. Verified unit held vacuum and I charged it with proper amount of refrigerant. All is working properly at this time and no leaks were found at time of service."

Near Cypress Springs Way, Georgetown, TX 78633
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived onsite for refrigerator not cooling. Tested system. Could compressor faulty. Ordering compressor W11209866 and drier W11107829 and ordering lock ring kit. ; ordrng 1 LOCKRINGKIT (LOCK RING KIT ) and 1 W11107829 (DRIER ) and 1 W11209866 (compressor)

Near Benji Path, Austin, TX 78724
Leonardo C.

Leonardo C.

MICROWAVE GE PSB2201NSS01 "Arrived on site to test unit for not heating. Tested unit, switches tested good, found bad magnetron, capacitor, and diode. Replaced mag, cap and diode. Tested unit, unit works good. Job complete."

Near Sycamore Valley Rd, Dripping Springs, TX 78620
Tyler  G.

Tyler G.

DRYER MAYTAG MED6230HW0 Arrived on site for dryer that need a new control board unfortunately when I arrived at Buddy’s to make repair they did not have any power outlet for me to be able to connect a 240 V dryer too. I did double check other hardware and everything seems to be working OK so once they resell the unit the unit should work as designed but I did let them know that because there was no power supply on site that it is not guaranteed but to call us back if they were any other issues. Call complete

Near E Hwy 190, Copperas Cove, TX 76522
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of noise. Found blower wheel off again. Replaced wheel and used lock tight on threads.

Near E Torrey St, New Braunfels, TX 78130
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site ,found connection for humidity sensor broken off control board . Replaced control board . Tested and got door error code next . Found wire broken on interlock . Unable to change interlock due to screws rounded out . Ordering interlock screws . Parts research needed on interlock mounting screws . ; ordrng 2 8169479 (screw)s and 1 PARTSRESEARCH and 1 W10536989 (thermistor)"

Near Virginia Dare Ln, Austin, TX 78754
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived onsite to replace part ordered by previous tech. Replaced gasket. Unit test good. Let customer know to give gasket sometime to form to cabinet. No issues at this time. Job complete

Near Clay Allison Pass, Austin, TX 78749
Andy  B.

Andy B.

MICROWAVE LG lMV1683ST/00 "Arrived on site for microwave not operating properly. Tested and inspected unit and found failed switch board assembly, control and fuse as well as plugs in incorrect spots from prior company. Removed failed parts and replaced with new and plugged wires in correct spots. Tested unit and all operations are normal. No other repairs are needed at this time."

Near Mountain View Dr, Pflugerville, TX 78660
Brandon C.

Brandon C.

RANGE KITCHENAID KDRP463LSS07 "Arrived on site to remove control for rebuild, on this model, the top needs to be removed in order to access control, found screws that hold the burner heads in place were rusted out, we would have had to drill them out and replace all orifice holders

Near Brooks Hollow Rd, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR KENMORE 795.7504361

Near Buckman Mountain Rd, Austin, TX 78746
Eman J.

Eman J.

RANGE WHIRLPOOL WFC150M0EB4 Arrived onsite for previous diagnosed parts. Replaced main harness and control electric. Tested system. Everything works as designed. Job complete.

Near Plato Path, Austin, TX 78724
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good

Near San Gabriel St, Austin, TX 78705
Paul R.

Paul R.

RANGE WHIRLPOOL WFE510S0AB0 Arrived onsite for a range with the RF burner only working on high and the oven light not working. Ms stated the oven lamp burns out within minutes of replacing it. I found the RF infinite switch not cycling and staying on from the medium heat setting to the high setting. I replaced the switch and tested the burner. The burner works as designed. I found the oven cavity lamp socket burned up causing the customers bulbs to fail. I replaced the light socket assembly. The light is working as designed. Call complete.

Near Blue Cove Dr, Granite Shoals, TX 78654
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for customer complaint of unit not completing cycle, found multiple issues, found unit timed out at C1 in diagnostic cycle, found leak coming from drain area. Unit is on a riser and need two techs to remove unit to work on. Will need control, pressure sensor, drain pump, door boot, and pump hose.

Near Sea Eagle View, Austin, TX 78738
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit leaking. Looked at unit. Found that cold line to unit was not secured tightly. Tightened cold water hose. Tested unit. No leaks at this time. Job complete

Near W Slaughter Ln, Austin, TX 78749
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 arrived on site and disassembled refrigerator and replaced harness to pantry UI, after reconnecting to power all lights have returned and pantry UI is operating. Customer also has a complaint about small puddle of brown water on the left hand side, showed customer weep hole at the bottom of left fresh food door and explained this was where it was coming from and why it happens, took picture.

Near SW Oaks, Austin, TX 78737
Robert J.

Robert J.

WASHER WHIRLPOOL WETLV27FW0 Arrived on job for complaints of not filling with water. Found the washer only filling in rinse cycle. Found temperature switch not allowing fill in wash cycle will need switch. .; ordrng 1 W11103597 (swtch-temp)

Near Sundance Parkway, New Braunfels, TX 78130
David  Z.

David Z.

REFRIGERATOR KITCHENAID KFXS25RYBL2 Arrived on site to install previously diagnosed icemaker to resolve no ice condition. Installed new icemaker and included harness. Retested and reset fridge. All is now working as designed. Call complete.

Near Pickfair Cove, Austin, TX 78750
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for freezer LEd having died. Replaced 1 module. Unit is now lighting properly. All checks good.

Near Fisher Island Dr, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for no cool. Removed evaporator cover found partial frost pattern on evaporator diagnosed a refrigerant leak in the system,unit will need a compressor, evaporator,uv drier and process stub

Near Elm St, Austin, TX 78703
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite for refrigerator not making ice and not cooling in the RC section. Upon inspection I found the compressor running and a good frost pattern on the evaporator but the evap fan was not running. I replaced the fan motor and it kicked on right away. The customer stated that no water was getting to the dispenser or ice maker. I inspected the valve and water line. Water was passing through the line to the valve but not going from the valve to the dispenser or ice maker. Ordering a valve (WPW10179146). ; ordrng 1 WPW10179146 (valve-inlt)

Near Grist Mill Loop, Georgetown, TX 78626
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived onsite for the refrigerator not cooling. During testing found that the refrigerator is surging on and off causing the evaporator fan to work intermittently. Replaced evap fan, control, bi metal , inverter. And issue was not resolved. Tried to use the display control and it was not working properly. Compressor ohm out good. May need to replace dispenser control . ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 WP2303843 (ref disp cont bd)"

Near Upland Ct, Canyon Lake, TX 78133
James C.

James C.

REFRIGERATOR WHIRLPOOL GI6SARXXF06 Arrived on site and tested operation. Found water dispenser continues to drain after getting water. Found water line not seated completely into new valve. Corrected issue and tested. Dispenser now working properly. Found water also leaking back down from ice maker fill tube. Found fill tube grommet has a hole in it causing poor ice maker performance. Unit will need new ice maker fill tube to complete repair. Turned ice maker off to stop water leaking until repair. ; ordrng 1 W11415785 (FILL TUBE)

Near Laurel Glen Blvd, Leander, TX 78641
Kayman B.

Kayman B.

OVEN WHIRLPOOL WGE745C0FS01 Arrived onsite for oven temps not matching the display. Request for calibration. Upon arrival I put the unit into preheat at 350. With my multi meter thermal lead in the center of the oven rack for best results I recorded the average of 6 temperatures 3 on the high side and 3 on the low due to the fluctuation of the temps during heating. I was not able to test the average because the unit would not reach temp according to the display. But it did reach temp according to my meter. I went to the outlet to test voltage and I found that the outlet was only putting out 120V when 240V is the correct voltage. Advised customer of my findings. Will need to have outlet serviced. Job complete.

Near Ebony Dove St, Round Rock, TX 78664
Tyler  G.

Tyler G.

DRYER AMANA NED4655EW1 Arrived on site for dryer making clanking noise when spinning after further inspection I found that the idler pulley within the dryer itself was bent out of place and so I replaced idler pulley and retest the dryer everything is working as designed there’s no more clanking noise. Call complete

Near Pete Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool. Powered unit on,diagnosed control constantly resetting itself due to a defective main control. Installed a new main control powered unit on compressor and fans powered on.

Near Frontier Trail, Austin, TX 78745
Brandon C.

Brandon C.

WASHER MAYTAG MHW5500FW0 "Arrived on site for customer complaint of unit not washing properly, found error codes F8e1 and f0e1, cleared codes and ran diagnostic test cycle, unit passed every test in diagnostic test cycle.

Near Adelanto Ct, Austin, TX 78738
Eman J.

Eman J.

RANGE AMANA AER6303MFB2 Arrived onsite for range not reaching temp. Tested system. Found harness faulty. Ordering harness main W11458879; ordrng 1 W11458879 (HARNESS MAIN)

Near Manor, TX 78653
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site for customer complaint of top rack falling off, found both adjusters broken, I replaced both adjusters, unit tested good.

Near Summit Glory Trail, Briarcliff, TX 78669
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW8500DW2 Arrived on site for washer leaking water. Tested and inspected unit and found failed water valve leaking. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near W 5th St, Taylor, TX 76574
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Arrived to inspect side by side refrigerator with now several rust stains on unit freezer and refrigerator doors.I photographed the rusted stains on both compartments.Ordering authorization for both doors and ordering doors if approved.Office to reschedule with customer for return service for PSP parts.Needs more work.; ordrng 1 807460053 (FREEZER DOOR COMPLETE ) and 1 807460176 (DIP REFRIGERATOR DOOR COMPLETE )

Near Samson Dr, Lorena, TX 76655
Kevin B.

Kevin B.

REFRIGERATOR GE GFD28GYNCFS "Arrived on site for dispenser paddle is scratched, freezer door is hard to open, and there is frozen water droplets/condensation on the corners of the freezer door. Took pictures. dispenser switch is working properly, scratches are cosmetic spoke with GE tech assist and claims this is not covered under warranty as long as it is working. Found installers did not lower front feet and entire fridge moves when freezer door is attempted to be opened. After lowering front feet refrigerator will no longer move, customer is still unhappy at the amount of effort required to open freezer door. Sent a video opening freezer door multiple times to DW. Spoke with GE tech assist and they recommended adding silicone between freezer liner and outer cabinet to remove any air gaps. Freezer door is sealing properly, GE tech assist reference number 04211103"

Near Dripping Springs, TX
Tyler  G.

Tyler G.

WASHER WHIRLPOOL MVWB855DC3 Arrived on site for washer that would not drain properly. After further inspection and running diagnostics I found that the drain motor itself Had bad bearings so I replace a drain pump and retest of the unit there were no leaks before during or after repair and unit is now working as designed. Call complete

Near Bowen Cir, Copperas Cove, TX 76522
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator ice maker not making ice. Ran diagnostics and found error code E5 for a bad ice maker thermistor. Replaced ice maker and it tested good and filled with water. Ice box fan tested good as well also did a reset on the refrigerator after replacing ice maker. Complete

Near Sarah, Canyon Lake, TX 78133
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT112CZJW00 Arrived onsite for unit not cooling/freezing properly. Tested unit. Found sealed system issue. Submitted sealed system check list. Ordered parts. Office to reschedule. .; ordrng 1 W11107829 (DRIER) and 1 W11370574 (COMPRESSOR )

Near Libyan Cir, Austin, TX 78745
Paul R.

Paul R.

WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for a washer making a humming noise and nothing else works. I found the tub full of water and the pump humming but not running. I replaced the pump and tested the unit in the automatic diagnostics cycle. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. Call complete.

Near Gregory Ln, Burnet, TX 78611
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL JBL2088HES Arrived on site to installed end cap to resolve broken pantry lid. Installed new right side end cap. Retested and all is now working as designed.

Near Tallowood Dr, Austin, TX 78731
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site and found motor dead. Ordering sump and motor, advised customer on the repair needed. Office to reschedule.; ordrng 1 W11085683 (pump&motor)"

Near Mogano Cove, Austin, TX 78717
Tyler  G.

Tyler G.

WASHER GE GUD27ESSM1WW "Arrived on site to repair dear casing. After disassembling and getting new keys ready for insulation I found that I had a hard time getting the washer not that holds the gear case on the inside of the tub out. After some time trying to remove the washer not I was unable to proceed any further with repair we will need to come back with a new outer tub as well as innertub part numbers to be ordered for those are listed below and we do need to verify and research that these part numbers come with the inner and outer tub (WH49X27327, WH49X27329) we will also need to bring back with us a GE washer nut tool to remove inner washer nut from the gear case Office to reschedule after verifying that we can get access to both tubs that we need; ordrng 1 GEWASHERTOOL (TOOL) and 1 WH49X27327 (kit basket 27 hub nu) and 1 WH49X27329 (kit tub 27 hub nut w)"

Near FM970, Florence, TX 76527
Leonardo C.

Leonardo C.

OVEN GE JT5000SF3SS "Arrived on site to replace fan cover and convection fan duct from previous diagnosis. Replaced fan cover and convection fan duct. Tested unit, unit still making small rattling not as loud. Rattling does not affect the operation of the unit."

Near Pratolina Dr, Austin, TX 78739
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not drying. Ran diagnostics and found no issues with the dishwasher. Heater is working just fine. Advised customer on care and operation of dishwasher. Complete

Near Live Oak Dr, Canyon Lake, TX 78133
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to install previously diagnosed controls, removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Kenney Fort Crossing, Round Rock, TX 78665
Al R.

Al R.

WASHER MAYTAG MVWB765FW3 Arrived to inspect same LF error code.Confirmed the complaint and found the housing valve defective.Removed and replaced it.Reassembled and unit tested as designed.Job complete

Near Cindy Ann St, Lorena, TX 76655
Lou S.

Lou S.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F3E1. Cleared the code and continued with testing. Unit operated as designed. Following the tech sheet for the error code, I found that the control has the proper VDC (5+) at the J28 connector. I removed and replaced the level sensor switch ad retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Ladera Tr, Jonestown, TX 78645
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived onsite to replace parts ordered by previous tech. Replaced valve. But could not replace fill valve, valve sent was not correct one. Office to reschedule.; ordrng 1 RESEARCH (FILL TUBE)"

Near Springtown Way, San Marcos, TX 78666
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for the refrigerator door switches not working properly. Ran diagnostics and found that the main control board is not relaying to the UI that the doors are a open or closed in diagnostics.

Near Glenn Dr, Canyon Lake, TX 78133
David  Z.

David Z.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previous diagnosed parts. Installed console, inner door, lamp bulb. Retested and door is good now, but bulb still isn’t coming on for microwave. Ordering another bulb, housing, and controls. ; ordrng 1 W10886919 (lmp-basles) and 1 W11261167 (cntrl-elec) and 1 W11325603 (CONTROL) and 1 WPW10490593 (housng-lmp)"

Near Leipziger Dr, Austin, TX 78728
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to inspect ice maker issues.Ran test 56 and there were no reports.Ice maker motor lost home position.Removed and replaced the ice maker and fan.Reassembled and unit tested as designed.

Near Westwood Hills Blvd, Temple, TX 76502
Andy  B.

Andy B.

DRYER MAYTAG MEDB725BW0 Arrived on site to install previously diagnosed element and Thrmst-fix. Removed failed parts and replaced with new. Tested unit and all operations are normal.

Near Drake Ln, Taylor, TX 76574
Brandon C.

Brandon C.

VENTHOOD UNKNOWN WVU37UC6FS1 "Arrived on site for customer complaint of noise issue when fan was running, found fan blade was hitting the duct work, I adjusted the duct, unit tested good."

Near Sitlington Ln, , TX 78669
James C.

James C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and installed new sump and motor assembly. Rand diagnostics and found unit tests good and all water connections dry at time of service. Job complete

Near American Ave, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived onsite for a refrigerator not cooling correctly and it’s a 62 degrees with frost build up in the rear of the compartment. I found the coil frosted over causing the poor cooling due to no air flow. I ran a forced defrost in diagnostics and found the heater working as designed. I defrosted the coil and tested the resistance on the evaporator thermistor. At 75 degrees it showed 216 ohms but it did not give me the resistance readings on the tech sheet. I called techline and spoke with Ed SR# 7728426140. Ed stated at 75 degrees the thermistor should have read 2.7K ohms and the thermistor is defective. Ed stated to remove the bracket and foil tape along with zip tie the new thermistor. I replaced the thermistor removing the bracket using foil tape and a zip tie. Call complete.

Near Kingsland, TX 78639
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the RC thermistor failure and UI failure, I removed and replaced the thermistor and UI and cycled power to the unit at the breaker. Tested unit and it is operating as designed. No water leaks observed during service, job completed."

Near Venture Blvd S, Leander, TX 78645
David  Z.

David Z.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to examine unit with broken outer glass. Found handle was off the unit and outer glass had shattered. Replaced outer glass and nameplate. Retested and all is now working as designed. Call complete.

Near Hart Ln, Austin, TX 78731
Kayman B.

Kayman B.

COOKTOP WHIRLPOOL W5CG3625XS00

Near Malaga Dr, Georgetown, TX 78628
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site to follow up on refrigerator that was making noise. Steamed and removed FC Evap cover. Found a large amount of ice built up on the top section only. Steamed ice off and replaced harness. Zip tied thermistor in proper place on Evap. Reassembled and verified everything is working good. If issue returns then Ui replacement will likely be needed, since it seems it may be cutting defrost cycle early. All is working as designed. Call complete."

Near Robert I Walker Blvd, Austin, TX 78728
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KFCS22EVMS7 "Arrived onsite for refrigerator not making ice. Upon inspection I found the ice maker getting water but would not harvest indicating a failed ice maker motor. The ice maker that was sent with me is the incorrect ice maker so I will need to order a ice maker (W10884390)..; ordrng 1 W10884390 (icemaker)"

Near Malaga Dr, Georgetown, TX 78628
James C.

James C.

COOKTOP WHIRLPOOL WCG97US6HS Arrived on site and tested operation. Found that the burners are not going low enough on low setting. Adjusted all valves and found unit tests good. Job complete

Near Honeywood Dr, Leander, TX 78641
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite and adjusted unit to repair. All checks good. Builder inspected at time of service.

Near Horse Trap Ln, Austin, TX 78717
David  Z.

David Z.

ICE MACHINE KITCHENAID KUID508HPS00 Arrived on site to examine ice machine that had a broken handle and belt door. On arrival unit was still in its packing. Door handle was broken off on one side and outer door shell was bent. Disassembled door and installed a new outer door shell and new handle. Was able to get it all back together and aligned. All is now working as designed. Ordered a nameplate to be shipped direct to customer since one was not preassigned for this job. Call complete.; ordrng 1 W10909682D2C (nameplate D2C)

Near Los Indios Trail, Austin, TX 78729
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site and found harness has been spliced and control has visibly failed. Installed new control and harness. Also installed new filter board due to failed fuse. Tested operation and found unit working properly. Job complete

Near Quynn Ln, Leander, TX 78641
Eman J.

Eman J.

RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite for previous diagnosed parts. Replaced main harness. Tested system. Everything works as designed. Job complete.

Near Andrew Jackson St, Manor, TX 78653
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ2 "Arrived on site to inspect microwave light not turning off. Upon further inspection, I found the venthood light not turning off. I found that the main control relay had shorted out. I removed and replaced the control and tested. Unit is operating as designed. Job completed."

Near Follett Ct, Leander, TX 78641
David  Z.

David Z.

ICE MACHINE KITCHENAID KUIS15NRXB2 "Arrived on site to diagnose one ice machine that is not producing ice. Performed diagnostic on unit. In opening the door I did see a finished ice sheet sitting on the cutter grid. Found that one of the wires on the grid had broken, and grid was not heating.Replaced cutter grid. All is now working as designed. Call complete."

Near N Hills Dr, Austin, TX 78731
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for unit not making ice. When taking out the ice maker. The wires for the connector were already ripped out of the connector not making contact to make ice. Unit also shut off 2 seconds after taking out ice maker. Ordered parts. ; ordrng 1 W10838084 (harns-wire) and 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec)

Near E Riverside Dr, Austin, TX 78741
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found no refrigerant in system. Unit is leaking refrigerant in the RC evaporator. RC evaporator, compressor, and filter dryer will all need to be replaced to complete repairs. Office to set return appointment for three hour job.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Running Water St, Georgetown, TX 78633
Brandon C.

Brandon C.

DRYER MAYTAG MED8200FW2 "Arrived on site for customer complaint of unit not starting all the time when pressing and holding the start button. I ran diagnostic test twice on UI functions, once in front of customer, unit tested good, no error codes found."

Near Prosecco Pl, Austin, TX 78738
Brandon C.

Brandon C.

WASHER MAYTAG MHW8200FW0 "Arrived on site for customer complaint of error code F1E1 and unit stopping mid cycle. Found error codes F1E1 and f8e3 in diagnostic mode, I cleared error codes and tested ACU as described in tech sheet, unit passed all tests, out had correct polarity and power. Diagnostic cycle passed all tests. Informed customer they could run unit on a different outlet, or have outlet checked for loose wiring."

Near Prosecco Pl, Austin, TX 78738
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for broken adjusters and replaced adjusters with kit. Also found clip in silverware basket broken. Replaced basket. Unit is now operating as designed. Advised customer on repair. And advised on use and care.

Near Columbia Falls Cove, Round Rock, TX 78681
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDF330PAHS3 arrived onsite for dishwasher spray arm not working. Tested system. Found pump and motor faulty. Replaced pump and motor. Tested system. Found upper spray arm faulty. Replaced spray arm. Tested system. Everything works as designed. Job complete.

Near Benjamin Harrison St, Manor, TX 78653
Andy  B.

Andy B.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for range not heating properly. Tested and inspected unit and found unit not heating in bake or broil due to failed control. Ordering needed part. Office to schedule return trip. .; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE and 1 W11122555 (cntrl-elec)

Near Cameron Rd, Coupland, TX 78615
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017HZ2 Arrived on site and found cooktop light constantly on. Found relay on control stuck in closed position. Installed new control and tested operation. Unit tests good. Job complete

Near Oak Ridge Cir, Georgetown, TX 78628
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site to install damper to resolve short cycling damper issue. Installed new damper held down switch for door and verified cycling does stop now instead of always running. All is working as designed. Call complete.

Near Bracken Ct, Austin, TX 78731
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived on job to replace icemaker. After replacement test operation ; ordrng 1 W11194380 (VALVE )

Near Vintage Way, New Braunfels, TX 78132
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived onsite for freezer frosting over. Defrosted system. Found control and thermostat faulty. Replaced parts. Tested system. Found gasket not sealing completely. Ref worked gasket. Tested system. Everything works as designed. Job complete.

Near Castleman Dr, Austin, TX 78725
Eman J.

Eman J.

MICROWAVE KITCHENAID KMHS120EBS1 Arrive onsite for dead mw. Tested system. Found fuse faulty. Replaced fuse. Tested system. Everything works as designed. Job complete.

Near Gaelic Dr, Austin, TX 78754
Eman J.

Eman J.

RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for elements not working. Tested system found top left burner and switch faulty. Replaced parts. Tested system. Everything works as designed. Job complete.

Near Henry A Wallace Ln, Manor, TX 78653
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site to diagnose one refrigerator with ice dispenser not dispensing. Customer informed me that the dispenser door would ice over regularly and not open until they got the ice out. Ordering new ice door and dispenser motor. Could not verify which was allowing the air leak, replacing both doors. Office to reschedule when all parts are available. ; ordrng 1 W10702031 (door-ice) and 1 W11189145 (door-ice) and 1 W11244274 (door-ice)"

Near Prairie Clover Path, Austin, TX 78732
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found it is unplugged by homeowner and is not running. After reconnecting to power found 120 V to inverter but compressor is not running. Spoke with tech line and they recommended replacing inverter 7728423391. After speaking with tech line found pantry UI is not showing any power and found harness is damaged. Will also bring these back if needed Inverter , pantry UI harness, pantry UI, harness labor labor; ordrng 1 W11087200 (invrtr-box) and 1 W11170612 (PANTRY UI HARNESS) and 1 WPW10769076 (cntrl-elec)"

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Andy  B.

Andy B.

REFRIGERATOR IKEA ID5HHEXTS01 Arrived on site for refrigerator not dispensing water and leaking. Tested and inspected unit and found water tube in door is broken inside door and whole door will need to be replaced to fix issue. I

Near Wyeth St, Taylor, TX 76574
Clif L.

Clif L.

MICROWAVE WHIRLPOOL KOCE500ESS01 Arrived on site to replace turntable ring for microwave. Replaced part and tested unit. Found all is functioning properly at this time.

Near San Marino Trail, Georgetown, TX 78633
Jacob S.

Jacob S.

DISHWASHER FRIGIDAIRE FFBD2412SS0A Arrived onsite for unit leaking. Did see floor had previous water stain looked like was leaking in between the door. Tested unit. Could not replicate the issue. Let customer know possibility that the dishes may be placed in odd ways causing the water to drip out. No leaks at this time. Job complete

Near N Bluff Dr, Austin, TX 78745
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KVUC600JSS0 Arrived onsite to test unit for damage. Tested unit found damaged damper. Unit not installed. Left damper with unit. Unable to test unit being uninstalled. Job complete.

Near Lund St, Austin, TX 78704
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range not heating properly. Performed whirlpool temperature test at 350° and watched high and low swing cycles and found average temperature at 352° all operations are normal. No gas leaks present at time of service.

Near Birdwatch Loop, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR GE GTS22WCPCRBB Arrived on job to replace control. After replacement test operation air flow good. No leaks detected at time of service

Near Sandhill Crane, New Braunfels, TX 78130
Scott  M.

Scott M.

DRYER MAYTAG MED6630HW0 Arrived on site for leaking dryer . Found valve on steamer having a drip . Customer prefers just to have the steam not hooked up to water . No repair needed . Water will be disconnected from dryer . . Job complete .

Near Greenlee Dr, Austin, TX 78703
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of freezer light not working and upper fresh food lights not working, found failed module in freezer section, I replaced module, unit tested good."

Near Waterfall Dr, The Hills, TX 78738
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite and repaired ice maker with adjustments to existing position. All checks good nit is now operating as designed.

Near W Whitestone Blvd, Cedar Park, TX 78613
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested manually. The unit operated as designed and showed no error codes. I turned the unit on and when the water began to dispense into the reservoir, the water dispensed slowly and the filter head began to drip/leak. Due to the slow fill and leaking, I am ordering the filter head ad will return with all prescreened parts. Unit turned off before leaving. No water leaks observed at the end of service. ; ordrng 1 W11266112 (housing)"

Near Stagecoach Cove, Lago Vista, TX 78645
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for refrigerator no cool in both sections. Upon inspection I found a good amount of oily substance under and near the compressor. I also found that the compressor is pulling 2.5 amps while running which is slightly high. The compressor is running but no evidence cooling in both compartments and no frost pattern. This unit will need a sealed system repair. Ordering (W11116006) fresh food evaporator. (W10832994) compressor (WPW10143759) drier (W11094466) 3 way valve (W10913906) access valve. (W11087200) inverter just Incase. Requesting SS tech and 2 hour job for sealed system repair. Office to RS with customer. ; ordrng 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11094466 (valve) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)

Near Jerusalem Dr, Round Rock, TX 78664
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher noises. Upon further inspection, the builder advised that the inspector said the unit is too loud and maybe missing the sound insulation wrap. I find the sound shield in place but not wrapped correctly. I place the unit in diagnostics and tested showing no error codes. Unit is operating as designed. I pulled the unit out and adjusted the shield and retested. Unit continued to operate as designed with normal sounds. No water leaks observed during service, job completed."

Near Capra Ln, Leander, TX 78641
Robert J.

Robert J.

WASHER WHIRLPOOL MHW8630HW2 Arrived on job to replace control and harness. After replacement test operation all functions working properly. No leaks detected at time of service

Near Hunters Trail, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for damaged panel. Tested unit found damaged panel. Unable to install new one due to damage on the new panel. Ordering part#W11097777. .; ordrng 1 W11097777 (PANEL)

Near Sentinel Dr, Austin, TX 78747
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HW3 "Arrived on site to inspect microwave not venting. Upon further inspection, I tested the unit fan and could hear it coming on, but could not hear the damper opening. I pulled the unit from the wall and found the damper badly bent. I removed and replaced the damper and retested and the unit is operating as designed. Job completed."

Near Camille Ct, Lago Vista, TX 78645
Kevin B.

Kevin B.

DISHWASHER GE PDP715SYN0FS "Arrived on site and reset TCO per recommendation, Confirmed connections to heating element are correct. Advise customer to use less detergent, run hot water before starting cycle, and use dishwasher magic to remove all soap buildup. No water leaks from connections at time of service, job complete"

Near Via De Noria Rd, Wimberley, TX 78676
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on job for complaints of freezing temperature. Check thermistor, in range recommended replacement of control and UI. ; ordrng 1 W11269232 (CONTROL UI ) and 1 W11399844 (CONTROL )"

Near Pader, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for cooling compliant. Unit powered itself off,diagnosed a defective control. Installed a new main control added adhesive to gaps between liner and cabinet"

Near West Gate Blvd, Austin, TX 78745
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRFC300EBS01 Arrived onsite for unit making a noise inside refrigerator. Heard unit making a noise. Found that the control damper was half working. Replaced control damper. Tested unit. Unit test good. No issues at this time. Job complete

Near Blossom Valley Stream, Buda, TX 78610
Robert J.

Robert J.

RANGE WHIRLPOOL WFG525S0HV1 Arrived on job to replace igniter and panel. Replaced panel but igniter wrong part. Ordered burner head. ; ordrng 1 WPW10515455 (burnr-head)

Near Esser Crossing, Canyon Lake, TX 78132
Scott  M.

Scott M.

DRYER AMANA NED4655EW1 "Arrived on site for drum loose . Found nails stuck in front felt forcing drum off felt . Removed nails ,all checked normal. No lint build up at time . Job complete ."

Near Ed Bluestein Blvd, Austin, TX 78723
James C.

James C.

DRYER GE GTD42EASJ2WW Arrived on site and installed new base and top bearing. Tested operation and found unit working properly. Job complete

Near S Frontier Ln, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN506ESS01 Arrived on site for door issues. Found bushing on hinge to spring not fully secured to hinge causing arm extension not to operate keeping switch closed. Installed bushing to hinge correctly tested door operation unit working as designed.

Near Cusseta Ln, Austin, TX 78739
Clif L.

Clif L.

WASHER WHIRLPOOL KAWS677EQ0 Arrived on site to diagnose a washing machine with the timer that is not turning properly. Found no mechanical failures or repairs needed at this time. No leaks were found at time of service.

Near Old Chisholm Trail, Georgetown, TX 78633
Jacob S.

Jacob S.

WASHER MAYTAG MVWC565FW1 Arrived onsite for unit not starting to pour in water. Tested unit. Found that drain motor was not working and control would not let unit start. Replaced drain motor and control. Tested unit. Unit test good. No leaks at this time. Job complete

Near Collins Creek Dr, Austin, TX 78741
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to test unit for not cleaning. Tested unit found bad inlet valve causing unit to not receive water. Replaced valve, tested unit, unit works good. No leaks detected. Job complete."

Near Canyon View Rd, Dripping Springs, TX 78620
David S.

David S.

REFRIGERATOR LG LFX28968ST/02 Arrived on site to install previously diagnosed parts. I gained access to the drain tube and replaced with new. No water leaks detected. Job complete.

Near Cortina Ln, Round Rock, TX 78681
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0JS0 "Arrived on site to test unit for damaged cooktop. Tested unit found cooktop was scratched. Replaced cooktop, tested unit, unit works good. Job complete."

Near Comal St, Austin, TX 78702
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0JS0 "Arrived on site to test unit for damaged control panel. Tested unit found dent on control panel. Replaced panel, tested unit, unit works good. Job complete."

Near Comal St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site for freezer door frozen shut. Unable to open freezer door advised customer to defrost unit

Near Redbud Trail, West Lake Hills, TX 78746
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite for the dishwasher front panel with a dent in it. Upon inspection found that the front panel had a dent. Replaced panel and dishwasher tested fine complete

Near Mallow Dr, New Braunfels, TX 78130
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite for the dishwasher front panel with a dent in it. Upon inspection found that the front panel had a dent. Replaced panel and dishwasher tested fine complete

Near Mallow Dr, New Braunfels, TX 78130
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DC4 Arrived on site for washer not starting . Ran diagnostics got latch error code . Tried and failed manually engaging lock . Ordering latch . No water leaks detected at time of service. .; ordrng 1 W10861642 (latch)

Near Dessau Rd, Austin, TX 78754
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived in site for frost build up in the freezer. I inspected the unit and work area. I found the light switch frozen closed. I removed the ice and the light came on. I inspected the door gasket and found part of it not sealing to the freezer door properly. I inspected the drain tube and evaporator and found everything sealing properly. I am ordering a freezer gasket to complete the repair.; ordrng 1 W10571967 (frz door gasket (gr))

Near Beryl Woods Ln, Austin, TX 78728
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to test unit for unit not heating and unit stoping at 8 seconds left. Could not pull unit out due to right side door broken keeping unit from coming out hitting cabinet. Will need 2 man job advised customer we will need to man and may still not be able to get unit out. ; saved tckt

Near Firethorn Dr, Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRSC703HPS00 Arrived on site and parts are not correct and will need to be reordered; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11172798 (CONTROL)

Near Montebello Rd, Austin, TX 78746
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite to test unit for not making ice. Replaced bail arm and extension due to ice maker not completing full cycle. Retested unit and ice maker did complete full cycle. Made customer aware that if issue continues, the wire harness may need to be replaced. Job complete."

Near Nature View Loop, Driftwood, TX 78619
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KRFF707ESS00 Arrived on site to diagnose refrigerator where ice bucket is now longer seating. Took dispenser apart and found shaft seated fine. Found that the screw that holds the bottom collar onto the auger shaft is stuck backed out. Tried retightening but it won’t move. Ordering a new ice bucket assy to be shipped to customer since a technician is not necessary to install. Call complete.; ordrng 1 W11129522D2C (ice-contnr D2C)

Near Ridgestone Dr, Austin, TX 78731
Al R.

Al R.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived to inspect long drain issues.Placed the unit in diagnostics test mode and unit had the following error codes.F9E1F3-E1F8-E3F5-E2Disassembled the unit, removed and replaced the water level sensor, cleaned out the air trap assembly that was caked with debris.Removed and replaced the pump.Reassembled and tested the unit and unit tested as designed with no issues.All water lines were dry at the time of service.Cleaned work area.

Near Mustang Creek Rd, Salado, TX 76571
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher heating element broken. During inspection found that the heating element is broken. Will need to order the heating element office to schedule. ; ordrng 1 W10518394 (heater)

Near Carriage Loop, New Braunfels, TX 78132
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived onsite for unit right side door not shut properly or by itself. Tested unit. Did not find any issues with the doors or leveling of the unit. No issues at this time. Job complete

Near Reindeer Dr, Austin, TX 78754
Noah D.

Noah D.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site to inspect dryer for not starting, replaced console per last visit, tested for all functions, no problems found. Complete"

Near Canyon Lake, TX 78130
Lou S.

Lou S.

DRYER WHIRLPOOL WED5300SQ0 "Arrived on site to inspect dryer not working. Upon further inspection, I found the door switch was broken. Using my jumper wire, I tested the unit and it is operating as designed minus the door switch. I removed and replaced the door switch and retested and the unit is operating as designed. No lint observed during service, job completed."

Near Kickapoo Creek Ln, Georgetown, TX 78633
Scott  M.

Scott M.

DISHWASHER FRIGIDAIRE FBD2400KB12B "Arrived on site for dishwasher not starting . Found door latch had failed . Replaced latch , unit is now operating as designed . No water leaks detected at time of service . Jon complete"

Near Mablo Ridge Dr, Pflugerville, TX 78660
Scott  M.

Scott M.

RANGE FRIGIDAIRE FCRC3012ABA Arrived on site for top elements. Unit is doing exactly doing as designed with new elements . Job complete .

Near Mablo Ridge Dr, Pflugerville, TX 78660
David S.

David S.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to install previous diagnosed parts. I removed the front left and right rear burner heads and replaced with new. I tested the burners and they both ignite properly. Job complete.

Near Winnow Way, Pflugerville, TX 78660
David S.

David S.

OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site for oven not working after broil. I inspected the unit and work area. After talking to the customer about how they are broiling, I found out they are leaving the door cracked during a broil. I spoke to the customer about how the unit is designed on the it actually pulling in air right under the control panel to cool the controls and if the door is open during a broil it will pull in hot are and blow the thermal fuse. I gained access to the thermal fuse and found it opened. I am ordering a thermal fuse WPW10545255 and .; ordrng 1 WPW10545255 (fuse-thrml)"

Near Lazy River Bend, Cedar Park, TX 78613
Al R.

Al R.

DISHWASHER GE GDT665SSN2SS Arrived to inspect GE dishwasher not starting.Confirmed the complaint and found the unit was stuck in drain cycle.I cycled the power at the breaker.Unit reset itself and now operates as designed.Customer satisfied.Job complete

Near County Rd 2337, Lampasas, TX 76550
Lou S.

Lou S.

COOKTOP JENN-AIR JGC8430BDW Arrived on site to deliver a cooktop knob. Job completed.

Near Hidden Springs Trail, Georgetown, TX 78633
David S.

David S.

REFRIGERATOR KITCHENAID KFIV29PCMS00 "Arrived in site to install previous diagnosed parts. I installed new control kit. I tested the water dispenser and found no water coming out. I water valve is turned on. I tested the dispenser switch, it showed good continuity. I tested the water valves and showed a constant 12v to both and nothing changed when I toggled the dispenser. The office will reschedule during the week, so we can call techline. ; ordrng 1 W10859326 (harns-wire) and 1 WPW10341329 (water valve assy) and 1 WPW10455331 (valve)"

Near Jester Wild Dr, Austin, TX 78750
Jacob S.

Jacob S.

WASHER MAYTAG MVWB750WR1 Arrived onsite for unit not pouring in cold water. Tested unit. Found that valve is not responding to put In Cold water. Replaced valve to unit. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Ava Ln, Austin, TX 78724
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBFS20ETSS00 Arrived onsite to test unit not making ice. Tested unit and unit would not harvest ice. Need to replace icemaker with harness. Veggie drawer was broken WPW10143396 and deli end cap WP12656105. Need authorization.; ordrng 1 WP12656105 (endcap) and 1 WPD7813010 (harns-wire) and 1 WPW10143396 (pan-crispr)

Near Pine Siskin Dr, Buda, TX 78610
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found error E5 for ice maker time delay. Tested ice box fan and it’s not working properly. Tested ice maker and it is working just fine and filled with water. Found that there is an air leak on the top left hand side where the ice maker compartment meets with the liner causing a lot condensation. Ice compartment and liner gaskets will need to be replaced. Ice box fan , HV board, UI will need to be replaced to fix the ice making issue.

Near Kopplin Rd, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FGHD2368TF Ordering ui; ordrng 1 5304512624 (UI) and 1 5304513303 (UI)

Near Derecho Dr, Austin, TX 78737
David S.

David S.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for oven showing error code f8e0. I inspected the unit and work area. I found the unit showing error code f8e0 and f6e4. I tested voltage from the control to the blower motor and found it sending good voltage every time. I replaced the main control due to the mismatch error code. I am ordering the blower motor and the main repair harness just in case. Both are expart the office will schedule when we have an eta on parts.; ordrng 1 W11225368 (harns-wire) and 1 W11248652 (blower)

Near Brushy Creek Rd, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

DRYER ROPER RED4516FW0 Arrived on site for dryer that won’t heat. Inspected unit and work area. Customer advised that the unit would not heat and the timer would not count down. Removed terminal block cover and found power cord L2 line burnt up and completely detached from the terminal block. Checked terminal block to ensure no damage done to the terminal block or the L2 line and found everything in tact. Advised customer they would need to buy a new power cord to resolve their issue. Call complete.

Near Scroggins Dr, Waco, TX 76705
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 During operation of unit. Found that parts of the housing and exit pipe where chattering against each other. Used pads to quite the noise. Also let maintenance know that the vent hose was too short and crushed. Needs to be replaced. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for water collecting under the pantry drawers in the RC section. Upon inspection I found water standing in the reservoir under the pantry drawers and ice build up in the front of the freezer door in the FC section the customer stated that they had someone come out and defrost the drain pan recently then the unit worked for 6 months and stopped draining and collected water again. I accessed the back of the unit to check to drain tube for debris. I found the drain pan bone dry. I also found a decent sized air gap on the rubber piece that connects the drain tube to the chassis. This gap can let air to get up into the evaporator drain causing ice to form and block the drain hole. I advised the customer on how to defrost the unit to free the drain for water to flow correctly. . I also advised the customer to let us know if the issue returns shortly after defrosting and we will come out and do some more tests. Specifically on the pantry UI a

Near Arezzo Dr, Round Rock, TX 78665
Lou S.

Lou S.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site to inspect washer door not closing. Upon further inspection, I attempted the close the door and it would not latch. Placed the unit in diagnostics and it showed error codes F5E1 & F5E4. Cleared the codes but the door latch would not open and the door continued to not close. Looking at the latch, I found that the actual latch itself was damaged. I removed and replaced the latch and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Chambers Creek Ct, Georgetown, TX 78633
Brandon C.

Brandon C.

DISHWASHER UNKNOWN UDT555SAHP0 "Arrived on site for customer complaint of unit door handle falling off, found the nut that the set screw screws into was not in the proper position which caused the set screw not to set properly. I adjusted the nut and tightened down the set screw, unit tested good."

Near 4 Points Dr, Austin, TX 78726
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KBFS25ETSS00 Arrived onsite for the refrigerator doors not sealing properly. Found that both door gaskets are torn. Ordering parts and office to schedule. ; ordrng 2 W11368721 (GASKET)s

Near Wild Cat Roost, New Braunfels, TX 78132
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of gas leak, bubble tested regulator and incoming gas line connections, tested good, found leak coming from manifold, ordering manifold. ; ordrng 1 W10594396 (manifold)"

Near Sowing Oak Dr, San Marcos, TX 78666
David S.

David S.

DISHWASHER KITCHENAID KUDC10FXSS4 Arrived on site to install previous diagnosed parts. I gained access to the control and control panel and replaced new. I replaced all 4 wheels sets new. Unit is operating as designed no water leaks detected.

Near Cortina Ln, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSC48QVS10 Arrived on site for no ice. Ran diagnostics on optics test passed,found icemaker stuck in mid harvest diagnosed a defective icemaker. Installed a new icemaker,icemaker ran through a cycle and filled with water.

Near Bella Montagna Cir, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for no lights in freezer section. Diagnosed a defective led module in freezer,removed defective module installed a new led module powered unit on all leds working as designed. ; used 1 W11462342 (LED MODULE) from stock"

Near Chatelaine Dr, Austin, TX 78746
David  Z.

David Z.

FREEZER WHIRLPOOL WRX735SDHZ00 "Arrived on site to diagnose refrigerator with frost building in freezer section. Checked freezer compartment and found all the frost in the front of the compartment around the door. Found a gap,in the door gasket on the top side where it meets the liner. Provided customer 2 options. First option is that I attempted to mold the door gasket with a heat gun to seal. Other option was if gasket does not seal we can replace. Used a heat gun and sealed gasket to liner. Seal is holding. Advised customer to leave closed for several hours to let gasket firm up.

Near S Bell Blvd, Cedar Park, TX 78613
Brandon C.

Brandon C.

FREEZER WHIRLPOOL WZF34X18DW03 "Arrived on site for customer complaint of frost build up on inside on top of freezer. Found door seal was not sealing properly, I adjusted door upwards, unit sealed and tested good."

Near Brandi Cir, Kyle, TX 78640
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived onsite and found unit wiring improper on back side. Restored function by correcting wiring to compressor and fan. Unit is now operating as designed.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Al R.

Al R.

DRYER WHIRLPOOL WED9620HW0 Arrived to inspect dryer drying issues.Found the customer has loads so small the dryer sensors aren’t properly reading the dampness of the clothes.Restored factory settings and unit tested as designed.No report codes found.Job complete

Near Salado Creek Rd, Salado, TX 76571
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWC360AW0 "Arrived on site for washer that’s not spinning out clothes. Inspected unit and work area. Placed an in-service diagnostics and found an F0 E2 (oversuds condition) and F9 E1 ( long drain) error codes. Around the unit to an auto test and unit worked as designed. Please do not in a manual high speed spin speed test and a manual agitation test. Unit worked as designed. I said call tech line and spoke to Red SR# 7728409833. He advised that since we had both F0 E2 and F9 E1 codes, that would verify an oversuds issue. He asked me to let him know what kind of soup they were using and I mention they were using 10x concentrate laundry pods. He mentioned that ways way too much soap and if the unit couldn’t get rid of all the suds, the unit would try to flush out the suds again. If the unit could not get rid of the suds, the unit would not spin out correctly. He advised to have the customer switch to basic HE pods and if that didn’t work, switching to basic HE liquid soap

Near Las Moras Dr, Temple, TX 76502
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to test unit for oven not igniting. Tested unit found ignitor was not sparking. Replaced ignitor, tested unit, unit works good. Job complete."

Near Pannier Ln, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QVS02 Arrived on site for no cool found ui dead,no power to ui,replaced main control kit,powered unit on ui not functioning,good voltage to ui after control replacement unit will need control boxLm only; ordrng 1 LMONLY (LM ON,Y) and 1 WPW10468941 (CONTROL BOX)"

Near Chalk Knoll Dr, Austin, TX 78735
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived on site for ice maker not working. I inspected the unit and work area. I found error code e2 for the ice maker. I tested the ice maker harvest and found it not working. I did an ice maker fill test and found the valve working. I inspected the ice maker it’s self and found no ice build up or blockage. I power cycled the unit. And tested the ice maker, it harvested and filled as designed. Job complete no water leaks detected.

Near Lazy River Bend, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for unit turning on by itself. Found bad console replaced console test unit and found bad control board too. Replaced board and found both parts shorted again. Will order console and control and replace both at same time. ; ordrng 1 W113022464 (PANEL) and 1 W11305297 (CONTROL)

Near Highlander Cove, Lakeway, TX 78734
Lou S.

Lou S.

RANGE WHIRLPOOL WFG525S0HZ1 "Arrived on site to inspect range oven door not closing. Upon further inspection, I found the door not staying closed. I found that the spring hinge was broken. I removed and replaced the hinge and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Spring Canyon Trail, Round Rock, TX 78681
Leonardo C.

Leonardo C.

REFRIGERATOR WHIRLPOOL MDB8959SKZ0 "Arrived on site to test unit for not draining. Tested unit found drain motor jammed up. Unjammed drain motor. Tested unit, unit works good. Job complete."

Near Berkman Dr, Austin, TX 78723
Eman J.

Eman J.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for previous diagnosed parts. Replaced light. Tested system. Everything works as designed.

Near Madison Ave, Austin, TX 78757
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ET20NKXAW01 "Arrived on site to inspect refrigerator side panels hot. Upon further inspection, I found the side panels and the top of the unit were extremely hot. I pulled the unit out and found the condenser fan not working. I turned the blades and the fan motor came on. Due to the 27 yrs of dust accumulation, the fan motor got gunked up and stopped working. I unplugged the unit and cleaned the fan blades and motor and around the fan motor. Also cleaned off the condenser coils and back cover. Plugged the unit back in and the condenser fan motor came on immediately. I advised the customer of my findings. No water connected to the unit, job completed."

Near Parker Dr, Georgetown, TX 78628
Richard P.

Richard P.

RANGE WHIRLPOOL WW30430P Arrived onsite for the oven display not responding properly. During testing found that the overlay/keypad is causing the issue.

Near Mountain Laurel Dr, New Braunfels, TX 78132

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