Service History 61

We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 11/04/2021
"Arrived on site for Long Dry Times - Dryer. Found dryer was running upon arrival. Had customer remove clothes from inside. All clothes that came out were dry so we know the dryer is heating. Removed air hose from wall and found a huge ball of lint inside the wall vent. Removed all lint from inside the wall vent. This will allow the dryer to push out the air properly and allow the dryer to cool down faster and heat up quicker. Recommended they call dryer vent wizard if the dryer stopped drying the clothes again. Also, the air hose was very long and getting kinked when dryer was pushed against the wall. Advised customer to get a shorter vent or keep the dryer where I left it to prevent the air hose from getting kinked. If the air hose gets kinked this too will cause the dryer to take a long time to dry the clothes. The air flow must be able to escape through the wall vent and push out to the roof. If at anytime the air is blocked the dryer will take a very long time to dry items. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78737
Jacob
Job Details: 11/04/2021
Arrived onsite for unit not powering on. Looked at the unit and found the tub had some how busted open at the top. Ordered parts. Office to reschedule.took pictures and of lease agreement ; ordrng 1 REQUEST (2MAN) and 1 REQUEST (2HR) and 2 W10896675 (spring)s and 1 W10921996 (DRUM ASSEMBLY ) and 4 W11094464 (DAMPER ASSEMBLY )s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 11/04/2021
Arrived on site for NOT MAKING ICE--OR NOT CONSITANTLY MAKING ICE--ALMOST TRIPPING ITSELF--BUT STILL COOLING FREEZING OK. Found ice cubes in mold. Ran harvest and cubes fell. Harvest continued and water filled mold as designed. Ran a second time and GFCI breaker tripped causing fridge to turn off. Customer had ice maker turned off when I arrived because they believe the ice maker is causing the fridge to lose power. Removed ice maker and jumped harness to call from water and test valve to see if this is what is making the fridge to trip. Tested valve five separate times and didnt trip. Inspected harness below freezer door and it was it great shape. Wiggled this harness to see if fridge would trip and it didnt. Ice maker is shorting out and causing fridge to lose power after it cycles.
We serviced a
KITCHENAID OVEN
Model KODE300ESS02
Near Georgetown, TX 78633
Lou
Job Details: 11/04/2021
"Arrived on site to inspect wall oven error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F2E1-stuck key. I cleared the code and tested the unit and it is operating as designed. The see that they can reset the unit at the breaker and the unit will operate properly, but soon after, the error code will come back.I removed and replaced the control panel and tested the unit and it is operating as designed. I placed foil tape at the bottom the panel to help stop moisture/steam from going into the control panel per customers request. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, TX 78749
Luis
Job Details: 11/04/2021
"Arrived on site for freezer not freezing. Found evaporator incased in ice,diagnosed unit not running through a self defrost replaced main control and ui,defrosted evaporator."
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Pflugerville, TX 78660
Wesley
Job Details: 11/04/2021
Arrived onsite and found unit had experienced an oversudsing problem again. Advised customer on maintenance and instructions to help users not trigger a suds related long drain. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Temple, TX 76502
Tali W
Job Details: 11/04/2021
On site for range lower convection fan being intermittently noisy. Found evidence of fan blades scraping backing plate. Replaced fan blade. Tested in diagnostics. Unit no longer making any noise. Unit functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Austin, TX 78738
Luis
Job Details: 11/04/2021
"Arrived on site for odor complaint. Strong odor from behind unit,powered unit off,found odor strong with condenser fan running,odor is not electrical. Added bleach and water to drain pan to remove any smell in drain pan."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Elgin, TX 78621
Matthew
Job Details: 11/04/2021
"Arrived onsite for washer not filling with water. Upon arrival put unit in diagnostics and found stored error code for Over suds, F7E6 motor fault, F7E7 can?t reach RPM. No reference to non-fill. Ran cold and hot valve, tested good. Ran auto test and passed. Customers complaint was insufficient water for load. Reset unit and calibrated. Added laundry and tested as normal load. Unit filled with adequate water level. Instructed customer in proper cycle selections for optimal use and explained that all loads will be different depending on the size and cycle selections due to unit sensing mechanisms. Job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Bee Cave, TX 78738
Luis
Job Details: 11/04/2021
"Arrived on site. Found tube disconnected from recirculating pump,installed tube,ran diagnostics all test passed."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Spicewood, TX 78669
Brandon
Job Details: 11/04/2021
"Arrived on site for customer complaint of RC door not closing properly, found the hinges were not springing into place properly, ordering hinges. ; ordrng 1 W10691136 (Hinge) and 1 W10691534 (Hinge bottom) and 1 Cnote (Office to reschedule) and 1 Cnote (2 techs)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Georgetown, TX 78626
Lou
Job Details: 11/04/2021
"Arrived on site to inspect dishwasher heating element. Upon further inspection, the customer advised that the unit wont start and continues to beep so they unplugged the unit. I found water in the float switch reservoir. Removed the water and cleaned the float. Plugged unit in and placed in diagnostics showing error code F8E4. Cleared the code and continued with testing. Unit operated as designed. Per service pointer W11540964, I removed and replaced the heating element and retested to verify no leaks. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
JENN-AIR COOKTOP
Model JGCP436HM00
Near Spicewood, TX 78669
Brandon
Job Details: 11/04/2021
"Arrived on site for customer, complaint of left two burners sparking after lit, found burner heads loose, I tightened burner heads, the two left burners are now testing good. Also found front center burner head causing uneven flame as well as front right burner, found no regulator on unit, ordering regulator and burner heads as well as LP kit. ; ordrng 1 W11106948 (Regulator) and 2 W11319683 (Burner heads)s and 1 W11238041 (Lp kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDB03
Near Austin, TX 78704
Scott
Job Details: 11/04/2021
Arrived on site for no cool fridge . Ran amp draw was 7.5 draw . Will need new compressor.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78731
Taylor M
Job Details: 11/04/2021
"Arrived on site to diagnose dryer making loud noise during operation, I gained access to the unit and found that the noise is primarily coming from the blower wheel housing and the housing needs to be adjusted using sound pads. ordrng 2 W11113654 (Sound pad kit)s"
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near Round Rock, TX 78664
Tommy
Job Details: 11/04/2021
Arrived onsite for washer F3 E1 error code. Upon arrival removed top and found unit pressure hose has small cut in it. Ordering hose. Control and switch jic.; ordrng 1 W11044559 (Pressure hose)
We serviced a
WHIRLPOOL OVEN
Model RBS305PRS00
Near Round Rock, TX 78665
Tommy
Job Details: 11/04/2021
Arrived onsite for oven locking down F3 E2 error code. Upon around found unit sensor was misreading unit causing intermittent issues. Replaced and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model FRG4120SW2
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/04/2021
"Arrived on site for dryer not heating. Inspected unit and work area. Tested operation to verify failure. Removed front and bypassed door switch. Found unit igniting flame. Assembled unit and found every other cycle was getting strong gas smell. Called Frigidaire tech support and spoke with Randy. He stated that the burner assembly needs to be replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Wesley
Job Details: 11/04/2021
Arrived onsite for unit not drying well and tested unit. Found unit operating as designed with no error codes. Instructed on use and care principles for best drying results. Ad used on change in performance of dry function following epa requirements on energy efficiency.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Temple, TX 76502
Tali W
Job Details: 11/04/2021
"On site to install previously diagnosed part. Replaced FC door. Reassembled, leveled doors, and checked for proper sealing. Informed customer to dispose of first couple batches of ice and water from dispenser. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78703
Luis
Job Details: 11/04/2021
"Arrived on site for water leaking. Removed kickplate,found water droplet forming from line to fitting,removed fitting.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Austin, TX 78754
Scott
Job Details: 11/04/2021
"Arrived on site for element not cycling off . Found element shorted out , which caused new switch to fail . Replaced element and switch for right front . Tested and element is cycling properly . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Round Rock, TX 78665
Tommy
Job Details: 11/04/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit friction sleeves and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Driftwood, TX 78619
Jacob
Job Details: 11/04/2021
We serviced a
WHIRLPOOL WASHER
Model LSR7233EQ0
Near San Marcos, TX 78666
Robert
Job Details: 11/04/2021
Arrived on call for complaint of not spinning. Found the gearcase leaks and will need also basket drive and clutch because of oil leak. Should also return with coupler and agitator dogs. Need authorization.; ordrng 1 W10820043 (Basket drive) and 1 285785 (Clutch) and 1 3360629 (Gearcase)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Austin, TX 78734
David Z
Job Details: 11/04/2021
"Arrived on site to diagnose dishwasher not running wash cycle. Found unit is filling, but pods are just getting cooked. Ran unit and found the motor is not coming on, diverter just clicks. Replaced sump and motor assembly to resolve. Tested unit and verified all is working as designed with no water leaks. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near San Marcos, TX 78666
Robert
Job Details: 11/04/2021
Arrived on call for complaint of not making ice. The ice maker was in a harvest at that time and completed cycle including activating valve but no water flowing. Removed cover and ran test 19 heater test it passed 120v to heater. Left the heater on for a bit then ran test 45 fill test and the water flows properly. The control UI not working properly will need control to complete. ; ordrng 1 W10848301 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78731
Luis
Job Details: 11/04/2021
"Arrived on site for light issues. Diagnosed a defective led module,replaced upper right led freezer all leds working as designed after replacement. ; used 1 W11462342 (Led module) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL0
Near Cedar Park, TX 78613
David S
Job Details: 11/04/2021
Arrived on site to install previous diagnose parts. I gained access to the racks and installed a new lower rack and wheel. I replaced the upper rack tracks. I reassembled the unit and it is now working as designed. Job complete.
We serviced a
KITCHENAID RANGE
Model KSEB900ESS3
Near Taylor, TX 76574
Tommy
Job Details: 11/04/2021
Arrived onsite for F2 E1 error code. Upon arrival reset at breaker and found unit temporarily working. Also found unit cooktop chipped and damaged. Ordering new cooktop along with console.; ordrng 1 W10814038 (Cooktop)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78731
Taylor M
Job Details: 11/04/2021
"Arrived on site to diagnose dishwasher leaking, I gained access to the unit and the customer informed me that it was leaking near the diverter, I put the unit into service diagnostics and found that it was leaking at the diverter seal, I removed the pump and motor and replaced it, the unit is now operating properly as designed with no leaks observed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Austin, TX 78737
Luis
Job Details: 11/04/2021
Arrived on site for noise complaint. Found main control shutting its.elf on and off diagnosed unit will need the main control. ; ordrng 1 W10802701 (Control)
We serviced a
AMANA DRYER
Model NED5800HW0
Near Leander, TX 78641
Kayman
Job Details: 11/04/2021
Arrived onsite to install previously diagnosed parts. Upon inspection I found L2 to neutral shooting up to 225 Vac when start is pressed I checked L1 to neutral and found it dropping to 24 Vac. I talked to PR and after some troubleshooting steps we determined that there is a voltage issue with neutral at the outlet. No repairs done at this time. I advised the Customer of my findings. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Bastrop, TX 78602
Matthew
Job Details: 11/04/2021
Arrived onsite to replace previously diagnosed part. Replaced faulty actuator. Calibrated and tested. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78738
Kevin
Job Details: 11/04/2021
Arrived on site and inspected unit for no power. Found no continuity within power cord, on the black wire. Replaced power cord provided by the customer. Tested unit, unit tested good. No water leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Wimberley, TX 78676
Jacob
Job Details: 11/04/2021
"Arrived for unit not spinning. Looked at the unit and put it in diagnostics and there were no error codes, ran automatic diagnostics and unit passed with no issues. Let customer know that nothing has been found wrong with the unit. Helped him with the option selections, and that the clothes do need to be separated and when washing and if the unit cannot get the clothes balanced that the unit may not go into fast spin mode. Let customer know that if it continues to try and get video of it and show the next technician is issues persists. No leaks at this time. Job complete"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/04/2021
"Arrived on site to diagnose a dryer that will not turn on. Found belt broken and it will need to be replaced to complete repairs. Also ordering motor, idler, and blower in case needed. Return date set for 11/9.; ordrng 1 661570V (Belt) and 1 W10837240 (Idler) and 1 279787 (Motor) and 1 WP697772 (Blower)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/04/2021
Arrived on site to replace door for microwave. Replaced door and all is working properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Niederwald, TX 78640
Leonardo
Job Details: 11/04/2021
Arrived on site for burners turning off on lowest setting.tested unit and found front left and front right burners would turn off on lowest setting. Found burner valves out of adjustment. Adjusted both the front left and front right burner valves. Tested all 5 burners on lowest setting. All 5 burners tested good. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Wimberley, TX 78676
Jacob
Job Details: 11/04/2021
Arrived onsite to replace part previously ordered. Replaced part. Tested the unit. No issues at this time. Job complete. Customer had a concern about the drip tray still not matching the color and also that the UI panel is not registering quick enough when the doors are opened or closed. Ordered parts. Office to reschedule ; ordrng 1 W10317261 (tray-drip) and 1 W10855773 (cntrl-elec)
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/04/2021
"Arrived on site to replace previously ordered parts for dryer. Replaced bearing slides, harness, and lint screen. Found thermistor in range and not needed. Thermistor on unit is @130k ohms and new one @ 129k ohms. Did note noise is still present due to a misshapen drum. Drum will need to be replaced to complete repairs and office to have autho provided and set return appointment. ; ordrng 1 WE21X23869 (Drum), states that autho needed"
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Austin, TX 78728
Taylor M
Job Details: 11/04/2021
"Arrived on site to replace previously diagnosed console with intermittent button functionality. I gained access and removed the console and replaced it, I ran the unit in a quick cycle and verified that the unit is now operating properly as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Austin, TX 78749
Kevin
Job Details: 11/04/2021
"Arrived on site and replaced previously diagnosed parts. Installed new motor, housing, blower wheel, blankets, seal, and sound pads. Tested unit with customer and unit tested good. Dryer is now working and sounding as designed."
We serviced a
JENN-AIR OVEN
Model JJW2730DS03
Near Austin, TX 78746
Leonardo
Job Details: 11/04/2021
Arrived on site for oven F2E1 stuck keypad code. Tested unit and found F2E1 stuck keypad code. Console needs to be replaced.Office to reschedule.; ordrng 1 W11236888 (Console)
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near McDade, TX 78650
Matthew
Job Details: 11/04/2021
Arrived onsite for dryer door not closing properly. Upon inspection found failed latch. Replaced latch and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 11/04/2021
"Arrived on site for 1639745300, ice maker not working ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY. Placed ice maker in harvest using jumper and it wouldnt turn motor. Found bail arm in up position and was stuck not allowing bail arm to be pushed downward into on position. Ran diagnostics and ice maker wouldnt harvest. Removed ice maker and removed ice in mold then tried harvesting again. Motor in Ice maker has failed. Ordering new ice maker to return and complete the repair. Returning with all parts. ; ordrng 1 WPW10300022 (Ice maker assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EHL01
Near Leander, TX 78641
Kayman
Job Details: 11/04/2021
Arrived onsite for refrigerator not dispensing water. Upon inspection I found when pulling the filter the unit will dispense but if you let it rest it will stop working shortly after indicating a incoming pressure issue. I will need to order the pressure reduction valve and water line to complete the repair; ordrng 1 W10786952 (Valve pressure reduce) and 1 8212547RP (Water line) and 1 W11312191 (Inlet valve) and 1 W11535162 (Dual valve)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near West Lake Hills, TX 78746
Leonardo
Job Details: 11/04/2021
Arrived on site for water leaking. Tested unit for leaking water and found water leaking from sump gasket. Sump and motor needs to be replaced. Noticed The new sump and motor was damaged when opened from the box. Reordering the sump and motor.Office to reschedule ; ordrng 1 WPW10591570 (Sump and motor)
We serviced a
JENN-AIR OVEN
Model JJW9527AAW
Near Leander, TX 78641
Kayman
Job Details: 11/04/2021
Arrived onsite for wall oven losing power or not heating. Upon inspection I confirmed the complaint. I cycled power and attempted to put the unit in diagnostics but I could not get a response from the control panel. I tried 2 more times but could not get it to respond. I found the clock numbers very dim indicating a failure within the switch membrane on the unit likely causing the intermittent power failures with the heat cycle.
We serviced a
WHIRLPOOL DRYER
Model WED9400SU0
Near Bastrop, TX 78602
Matthew
Job Details: 11/04/2021
Arrived onsite for dryer giving error code F01 control failed. Confirmed error code and replaced control. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Round Rock, TX 78664
Jimmy J.
Job Details: 11/04/2021
"Arrived on site for WONT DRY COME AND FIX THANK YOU. Ran diagnostics and no error codes came on. Ran through diagnostics cycle and dishwasher is filling, wash arms spin, diverter turns, drain pump drained and heating element heats. Found customer is not using rinse aid. Went over the users manual with the customer new showed him rinse aid is essential for proper drying. Also explained how plastics most times will always need to be hand dried and any dish ware with concave bottoms may hold water once dishwasher completes. Customer plans on buying rinse aid to test dishwasher as soon as he can. Found bits of food in the bottom bulkhead around filter trap and recommended keeping any food out of the dishwasher to prevent clogging the drain pump, sump and motor, and drain tube. No leaks detected. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Wimberley, TX 78676
Jacob
Job Details: 11/04/2021
"Arrived onsite for unit making noise when the compressor is running and the ice maker arm not going down when shut off. Let customer know that the ice maker arm doesn?t move when shut off, and that the new ice maker has a shut off switch to turn the ice maker off but the arm will not move when turn off. Looked at the unit for making excessive noise. Upon further inspection, found the coils at the bottom of the unit were chattering off chassis of the unit. Put pads in between and unit quited down. No issues at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Jarrell, TX 76537
Jonathan S
Job Details: 11/04/2021
"Arrived on site to install previous diagnosed. Removed failed element and installed new. Found element had minor rust on element and most like would not cause circuit breaker to trip. Removed failed control and installed new. Performed diagnostics mode and monitored test cycle and observed for possible water leaks. Measured amp draw to element and found 7.5 amps. Found circuit breaker did not trip in test mode. Informed customer if unit continues to trip circuit breaker to contact electrician to breaker replaced. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL OVEN
Model JMC2427DS01
Near Spicewood, TX 78669
Brandon
Job Details: 11/04/2021
"Arrived on site for customer complaint of F1E6 error code, found failed humidity sensor, ordering sensor and bringing mag tube and AM control. Called techline SR# 7732160230; ordrng 1 W10460457 (Sensor) and 1 461967847321 (Magnetron) and 1 W10711277 (Appliance manager) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
David S
Job Details: 11/04/2021
"Arrived on site to install previous diagnose part. I removed the old sump and motor, and installed a new one. I reassembled the unit and tested it. The unit is working as designed no more leaks.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Marcos, TX 78666
Robert
Job Details: 11/04/2021
"Arrived on call for complaint of not heating. Checked voltage good, Element good, high limit good found fixed thermostat open. Replaced thermostat and test."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 11/04/2021
Arrived on site for Washer not draining. Placed in diagnostics and F9E1. Found bottom of washer full of water. Activated diagnostics components and ran drain pump. Drain pump did not come on. Gained access to drain pump and found harness connector wasnt plugged into drain pump. Reconnected drain pump and washer began draining immediately. Ran through auto diagnostics and washer completed all cycles as designed. No leaks detected. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QJW00
Near Spicewood, TX 78669
Brandon
Job Details: 11/04/2021
"Arrived on site for customer complaint of freezer frosting up, found failed gasket, I replaced gasket, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hutto, TX 78634
Tommy
Job Details: 11/04/2021
Arrived onsite for washer not washing and making clicking sound. Upon arrival found shift actuator slipped from position installed. Tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Pflugerville, TX 78660
Wesley
Job Details: 11/04/2021
Arrived onsite and replaced the main control and unit began to work as designed. Advised customer on repair. All checks good.
We serviced a
GE RANGE
Model JGBC20BEA1
Near Austin, TX 78749
Leonardo
Job Details: 11/04/2021
Arrived on site to replace oven burner and oven ignitor.; ordrng 1 WB16K10043 (Bake burner) and 1 WB13K21 (Glow igniter)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78626
Jimmy J.
Job Details: 11/04/2021
"Arrived on site for I started a load and it just turned off. It did not trip the circuit breaker, I tried to Please wear a mask covering your mouth and nose the entire time you're in our home. No power and wouldnt respond to pressing cycle selections. Removed junction box cover me wires werent secured. Killed power and secured wires into junction box properly. Powered back up and dishwasher turned on. Placed in diagnostics and no error codes came on. No leaks detected. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fischer, TX 78623
Andrew
Job Details: 11/04/2021
"Arrived on site to test unit for no ice production, tested unit found ice maker fill tube frozen, removed ice, ran diagnostics with tech line, found unit functioning as designed at this time, was advised by tech line to replace Triton UI to ensure heater nagging properly and valve for water weeping. Office to reschedule. -SR#7732158912; ordrng 1 W11533213 (Triton UI) and 1 W11312191 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Braunfels, TX 78130
Noah D
Job Details: 11/04/2021
"Arrived on site to inspect unit for not dispensing water due to a switch issues, checked the door and found the left door bent causing issues, attached cardboard shim and ordering door, office to reschedule ; ordrng 1 W11435353 (DOOR)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Austin, TX 78731
David Z
Job Details: 11/04/2021
Arrived on site to install new lower hinge and spacer to resolve broken and drooping door. Found the pin on the lower hinge was broken off. Installed hinge and spacer and tightened hinges. Tested and verified door is opening and closing as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Bertram, TX 78605
Cliff
Job Details: 11/04/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found start device for compressor failed and replaced with new one from personal stock. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/04/2021
"Arrived n site for range with possible gas leak. Customer stated that there was a box in the broil compartment and she was not aware of and unit has been working since box was removed. Tested all operations and monitored with gas leak detector. All tested good, no detection of gas leak.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ1
Near Manor, TX 78653
Wesley
Job Details: 11/04/2021
Arrived onsite and found missing front door glass and trim. Ordering trim and screws to secure glass and returning with glass to repair. Office to reschedule. ; ordrng 1 W10761018 (Trim) and 1 W10761014 (Trim) and 3 WP355214 (Screws)s and 1 WP8523177 (Lower trim)
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Austin, TX 78731
David Z
Job Details: 11/04/2021
"Arrived on site to diagnose washer that was not finishing cycles and making a quiet hissing sound. On arrival customer said the noise was present. I checked the noise and it sounded like a fan. Checked the vent and could feel air flowing out. Checked panel and found the fresh hold option was enabled, which causes the fan to stay on and the unit tumble for up to 24 hours. This is the fresh hold feature working. Advised how to disable it. Unit is working as designed. Call complete."
We serviced a
UNKNOWN VENTHOOD
Model UXT5230BDS1
Near Round Rock, TX 78681
Tommy
Job Details: 11/04/2021
Arrived onsite for vent hood filter stuck. Found filter damaged replaced and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Manor, TX 78653
Wesley
Job Details: 11/04/2021
Arrived onsite for door popping open during cycle after hinge repair. Found front panel slightly misaligned after initial failure. Corrected alignment for proper door operation. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Leander, TX 78641
David S
Job Details: 11/04/2021
Arrived on site to install the previous diagnosed part. I installed a new top rack. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS2
Near Austin, TX 78733
Leonardo
Job Details: 11/04/2021
Arrived onsite for bottom rack not washing. Tested the unit and found too much suds. Cleared out some of the suds and tested the unit. Sump and motor is working correctly with plenty of pressure. Unit test good. Job complete
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Spicewood, TX 78669
Brandon
Job Details: 11/04/2021
"Arrived on site for customer complaint of trim being broken, I replaced trim, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ1
Near Manor, TX 78653
Wesley
Job Details: 11/04/2021
Arrived onsite and found unit would not heat up properly because the flame could not sustain with an obstructive mat over the ports in the base panel. Removed mat and tested function. All checks good. Unit preheats and reignites without issue. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
David S
Job Details: 11/04/2021
"Arrived on site to install previous diagnose parts. I installed a new steam vent, deflector, and outer vent cover. Job complete."
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/04/2021
"Arrived on site to test unit for oven not heating, no power, tested unit found unit is not receiving proper voltage, verified with homeowner voltage not correct in outlet, advised electrician needed to fix issue, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Austin, TX 78738
Kevin
Job Details: 11/04/2021
"Arrived on site and inspected unit for water leaking. Found water pooling up at bottom of washer, took picture. Traced water leak up to the dispenser. Ran unit through all functions in manual diagnostics cycle and could not duplicate the water leak.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LM0B
Near Austin, TX 78739
Jacob
Job Details: 11/04/2021
Arrived onsite for unit not powering on. Tested the unit and unit would not power on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/04/2021
Arrived on site for Leaking from the Ice Maker - Bottom Freezer Refrigerator - PRE-ID Water Valve. Found fill tube frozen over at tip again. Checked voltage at harness to heater and it was receiving the 12 volts. Ohmed out heater and it was out of range. Ordering a new fill tube heater W11496599 to return and complete the repair. ; ordrng 1 W11496599 (Fill tube heater)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78737
Leonardo
Job Details: 11/04/2021
"Arrived on site to replace sump and motor. Customer is requesting a certified plumber to disconnect water lines. Advised customer to call KitchenAid to see if they can get a certified plumber for Her.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Austin, TX 78717
David S
Job Details: 11/04/2021
Arrived on site for freezer being to cold. I inspected the unit and work area. I gained access to the control and checked the thermistor ps. They are reading correctly. I put the unit into diagnostics and forced the defrost heater on. It cam on and the evaporator fan is working. I replaced the main control as it is not making the unit go through a defrost. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD560LHW1
Near Del Valle, TX 78617
Scott
Job Details: 11/04/2021
"Arrived on site for poor drying . Igniter is coming on and heating . Ran temp and air flow test , found air flow restriction. Recommended to apt office to have maintenance clean exterior venting . No lint build up in dryer. No gas leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78741
Leonardo
Job Details: 11/04/2021
"Arrived on site for unit not staying on and turning off after 3 to 4 seconds. Tested unit and found unit would not stay on. Checked switches and switches tested good. Found bad control board,replaced control board. Tested unit by heating water for 30 seconds. Unit works good. Job complete"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Georgetown, TX 78628
Lou
Job Details: 11/04/2021
"Arrived on site to inspect dryer not venting properly. Upon further inspection, the customer pointed out a large amount of lint built up behind the washer/dryer near the dryer vent tube. I found the vent tube at the back of the dryer had come loose and lint was escaping into the laundry room. I adjusted the tube and tightened the clamp and tested airflow to the unit using my vent test kit. The unit vent test passed as its getting good airflow. Lint was cleaned up from behind the unit. I recommended that the customer have their center checked/cleaned at least once per year depending on use fo the unit. No lint observed at the end of service, job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB01
Near Austin, TX 78732
David Z
Job Details: 11/04/2021
"Arrived on site to diagnose refrigerator not cooling. On arrival found unit was turned off. Turned unit on and never heard compressor lock on. Checked inverter and found 3 blinking lights, indicating inverter failure. Replaced inverter and tested unit. Verified all functions are working properly and unit is cooling.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2542VEB01
Near Copperas Cove, TX 76522
Tyler
Job Details: 11/04/2021
Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival reconfirmed complaint and found unit had no charge left to recover. Replaced unit with new compressor and uv drier. Pulled vacuum on unit. Recharged system with 5.0oz of refrigerant per unit design. Run unit for 20 minutes and found no failures or drops in pressure (0/130). Found unit dropping in temperature. Informed customer to give unit 24 hrs to stabilize temps. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Georgetown, TX 78626
Lou
Job Details: 11/04/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC= -4 degrees. I placed the unit in diagnostics and tested the ice maker and it failed. I removed the ice maker and tested the fill tube and found it frozen. I cleared the filk tube and removed and replaced the ice maker and retested and the unit is operating as designed. I turned the temperature up in the FC section to help prevent the fill tube from freezing again. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model RF362LXTS1
Near Temple, TX 76502
Tali W
Job Details: 11/04/2021
"On site for range door not closing properly, not keeping temp, and oven light flickering. Found door closing properly, but light flickering on and off. When exposing the back of unit, found black side wiring on terminal block melted and burnt. Due to safety hazard from burned wiring, not able to test unit at this time. Also, found rear left infinite switch burnt out. Unit needs: light switch, rear left infinite switch, main harness, terminal block, power cord, oven temp sensor, and main control. Office to reschedule. ; ordrng 1 WP3149404 (Rear left switch) and 1 WP9757262 (Light switch) and 1 WP9761958 (Terminal block) and 1 PT400 (Power cord) and 1 W10117606 (Main harness discontinued) and 1 AUTHO (AUTHO)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Killeen, TX 76549
Al
Job Details: 11/04/2021
"Arrived on site to inspect dishwasher not washing. Unit fills, sits and drains. I ran diagnostics and unit displayed F6/ E4 float switch stuck open. I heard the dispenser open, but the wash motor never came on due to the error code. Ordering the switch, control and sump and motor. Office to reschedule return services.; ordrng 1 WPW10591570 (SUMP ASM, PUMP MOTOR(M028)) and 1 WPW10195039 (SWITCH) and 1 W10906430 (BOARD (M035))"
We serviced a
WHIRLPOOL OVEN
Model RBD305PDB8
Near Lakeway, TX 78734
David Z
Job Details: 11/04/2021
"Arrived on site to diagnose oven that loses power at panel and throws an error. Found F2E6 error present on arrival, which is a shorted keypad button error. Ribbon cable / membrane is failing on aged unit, which is discontinued and 0 available stock. Ordering console to see if AHS can get. Advised if panel is removed ribbon cable can fail further and make unit completely Inoperable. Office to schedule if AHS can get panel. ; ordrng 1 4451973 (Console)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Austin, TX 78757
David Z
Job Details: 11/03/2021
"Arrived on site to diagnose dishwasher with door that has no tension on it and comes straight down. Examined unit and found the springs stretched out and ropes damaged.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Leander, TX 78641
Tommy
Job Details: 11/03/2021
Arrived onsite for dishwasher not draining. Found unit drain pump motor burning out. Replaced and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78704
Jacob
Job Details: 11/03/2021
Arrived onsite to replace parts ordered by previous tech. Replace parts. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 11/03/2021
Arrived on site to diagnose an ice machine that is leaking. Found valve to filter line broken causing leak. Replaced line and tested unit. Found all is working properly at this time. No leaks were found after service was performed.
We serviced a
MAYTAG DRYER
Model MEDB855DC
Near New Braunfels, TX 78130
Noah D
Job Details: 11/03/2021
"Arrived on site to inspect unit for not drying without loud noise, upon inspection found the unit making a squeaking noise in the left area of door. Replaced all wheels and idler pulley. All functions returned with no issue. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHGXML15
Near Killeen, TX 76549
Al
Job Details: 11/03/2021
Arrived on site and inspected side by side refrigerator cooling issues. Accessed the evaporator and discovered an inch of frost on the bottom rung of the evaporator. Checked the compressor and found .55 amp draw at the compressor. Customer advised she had the compressor replaced 1.5 years ago. The temperatures were 65/68. Evaporator fan and condenser fans were both working. Unit will require a sealed system repair. Ordering required parts to complete and sealed system technician and 2 hours. ; ordrng 1 W10309994 (Compressor) and 1 WP2188823 (Evaporator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 11/03/2021
Arrived on site to replace doors for refrigerator. Replaced fc and rc door and badge. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Bastrop, TX 78602
Matthew
Job Details: 11/03/2021
"Arrived onsite for washer shaking excessively during spin cycle. Upon arrival customer showed video of unit shaking. Previous company had been out several times, replacing the inner basket, suspension rods (twice), and other components. Ran diagnostics and found no stored error codes. Tested suspension and felt good. Ran spin test and found unit spinning off center. Suspected bent gearcase shaft. Replaced gearcase. Calibrated and tested . Unit seems to be functioning properly. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Round Rock, TX 78681
Wesley
Job Details: 11/03/2021
"Arrived onsite and replaced icemaker. Advised customer to expect ice within 3 days. Tested unit, all checks good."