We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near Hutto, TX 78634
Kimo
Job Details: 05/31/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new control and tested unit and found unit operating as designed. Job complete.
We serviced a
GE DRYER
Model DVL223EB1WW
Near Killeen, TX 76541
Tyler
Job Details: 05/31/2022
Arrived on site for dryer with knob that fell off. Upon arrival confirmed issue. Found dryer over all still functioning as well had dashboard and switch still intact. I quoted customer 26.74+///= ///28.95 for replacement of knob(wh01x10060) Customer declined stating she would have her son order knob plus some spares. Over all dryer is functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2670XEM0
Near Round Rock, TX 78681
David S
Job Details: 05/31/2022
Arrived on site for ice maker not working. I inspected the unit and work area. I jumped the ice maker and found it had failed. I quoted customer for ice maker part ///189. /// ///214.99 plus ///. He agreed. I installed a new ice maker and tested it I found it cycling as designed. Customer /// /// with /// card autho 93HAUY total ///437.32. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Round Rock, TX 78681
David S
Job Details: 05/31/2022
"Arrived on site for burning smell. I spoke to the customer and found out the complaint is the display is out again. I inspected the unit and work area. I found the shelf the wall oven is sitting on has a hole cut out of it, not allowing the unit to vent properly. I also found the wall oven gasket flat and not sealing properly. I reshaped the gasket and spoke to the customer about the reshaping when it goes flat and about the shelf needing to be solid. I replaced the thermal fuse and tested the unit. I found it working properly. I called safety I received sr#7733737015, and advised them of my findings. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Burnet, TX 78611
Jonathan S
Job Details: 05/31/2022
"Arrived on site for refrigerator gasket not sealing. Inspected unit and work area. Found gasket side not touching FC door (see SD-QUICKPIC). Found FC door sealing and gasket is cosmetic look. Adjusted gasket with heat gun. Tested door operation. All tested good, no water leaks detected during service. Spoke with customer on user care guide."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5LHGXLB02
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/31/2022
"Arrived on site for garage refrigerator not cooling and intermittently tripping circuit breaker. Inspected unit and work area. Found unit on GFCI circuit, unit is designed for GFCI. Found only lights working in unit. Tapped thermostat and unit started running, indicating a failed thermostat. /// ///225.25, part ///97.84 plus ///. Customer approved estimate. Removed failed thermostat and installed new. Assembled unit and tested operation. Found unit working as designed, no water leaks detected during service. Spoke with customer on GFCI. /// /// on /// card ///349.74 CC Auth# 9349Y4"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/31/2022
"Arrived on site for washer making a grinding sound. Inspected unit and work area. Per diagnostics mode and checked fault codes, found fault F5-E3 lid unlock fault. Ran automatic test cycle and found all components operating, no abnormal sound occurred. Inspected gearcase and pulley. Found object stuck in motor guard. Removed object and corrected guard. Tested operation, all tested good. No water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Kyle, TX 78640
Andrey
Job Details: 05/31/2022
"Arrived on site to test unit for no drain, tested unit found drain pump just humming but not pushing water out, no kinks in line and no restrictions, replaced drain pump, tested unit unit now running as designed, no leaks detected job complete"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Uhland, TX 78640
Andrey
Job Details: 05/31/2022
"Arrived on site to test unit for not running correctly, customer stated that flames are not even and rear right burner shuts off on low, adjusted all 4 burners, customer is happy with results, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS
Near Bee Cave, TX 78738
Luis
Job Details: 05/31/2022
"Arrived on site for no ice. Ran diagnostics diagnosed defective pump,replaced pump ran diagnostics all test passed"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Austin, TX 78738
Luis
Job Details: 05/31/2022
"Arrived on site. Loud vibration noise,secured water valve tubing,adjusted all tubing in compressor compartment noise no longer present"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78738
Luis
Job Details: 05/31/2022
"Arrived on site. Diagnosed a defective led module,per service pointer replaced all led modules powered unit on all leds working as designed with new updated led modules. Service fee ///139.99 plus /// total ///151.54 ///181.54 CC Auth# 3334U4.S84638"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78738
Luis
Job Details: 05/31/2022
"Arrived on site for burning smell. Installed drain line to check unit ran diagnostics valve powered on,ran pumps,ran compressor let compressor and condenser fan run,no burning smell,checked all wiring no damaged wires or burning smell coming from unit. Called safety team with finding."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78745
Luis
Job Details: 05/31/2022
"Arrived on site for door issues. Found unit unstable and doors misaligned,adjusted bottom hinges and door hinge screw unit even and stable."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Luis
Job Details: 05/31/2022
"Arrived on site for damaged door,replaced defective doors checked door seals good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Uhland, TX 78640
Andrey
Job Details: 05/31/2022
"Arrived on site to test unit for ripping clothes during wash, tested unit found bolt holding agitator was a little loose and agitator had a rough spot, replaced agitator, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78758
Luis
Job Details: 05/31/2022
"Arrived on site for door seal issues. Found kickplate bowed out preventing door from closing,removed kickplate found frame damaged and metal cabinet damaged,uploaded pictures called tech support per tech support customer needs to contact whirlpool customer service Sr#7733766169"
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near San Marcos, TX 78666
Andrey
Job Details: 05/31/2022
"Arrived on site to replace previously diagnosed harness, infinite switch and burner, replaced parts, tested unit, unit is now heating and running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ00
Near San Marcos, TX 78666
Andrey
Job Details: 05/31/2022
"Arrived on site to test unit for no cool, customer stated that unit is running good now but last week it stopped cooling, tested unit in diagnostics, compressor activating every time, defrost heater is heating good, good frost pattern on evaporator no issues with unit at this time but may have a potential issue developing, advised customer to monitor and if issue arise again to call us back job complete at this time"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW0
Near Temple, TX 76502
Jonathan M
Job Details: 05/31/2022
Arrived on site for a dryer that is not drying clothes. Inspected unit and work area. The customer advised that are having to run the cycle 2 to 3 times in order to get her clothes dry. Tested the unit and found the unit heating in tumbling well had very little airflow. Use the vent tester kit to test the airflow from the dryer and found poor airflow for electric dryers. Removed the vent hose and found the unit showing proper airflow for all dryers. The customer used a leaf blower in a vacuum to blow out and suck out some of the land inside of there vents going outside. Tested the unit again and the unit began to work and operate as designed. Collected service balance of ///113.66 via /// card. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near San Marcos, TX 78666
Andrey
Job Details: 05/31/2022
"Arrived on site to install previously diagnosed brackets, installed mounting brackets, unit is now stable, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near New Braunfels, TX 78130
Andrew
Job Details: 05/31/2022
"Arrived on site to test unit for right RC door gasket issues. Found gasket ripped. Replaced gasket and formed with heat gun, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Temple, TX 76502
Jonathan M
Job Details: 05/31/2022
"Arrived on site for a washing machine that is not playing cycles. Inspected unit and work area. Because were advised the unit is going well Fallons and is shutting itself down. Test the suspension and found the suspension was good. Checked the basket and found the basket had been wobbling when you pushed up and pull down on it. Checked underneath agitator and found that I was completely stripped. Quoted the customer ///34.78 for parts, ///236.50 for /// and the service fee, and ///22.38 with ///. The customer agreed to the repair. Replaced the hub and tested the unit. The unit began to work and operate as designed. Collected service balance of ///293.66 via /// card. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Jarrell, TX 76537
Gerry C
Job Details: 05/31/2022
"Arrived to inspect no ice. I found the ice maker was stalled and I removed and replaced it. The unit cycled and filed as designed. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Jarrell, TX 76537
Gerry C
Job Details: 05/31/2022
"Arrived to inspect moisture in cabinet area. I found excessive gapping at both lower corners of the RC door opening, especially the lower right and I tamped the metal back into place and sealed with mfg approved sealant. I sealed the entire lower chamber and the sides of the upper and tested. The door seal started to work as designed and I could feel slight resistance when opening the unit from the corrected sealing. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Florence, TX 76527
Gerry C
Job Details: 05/31/2022
"Arrived to inspect shaking and foot issue. I found the front left foot had come loose and was able to be reinstalled. The suspension was allowing excessive bounce when pressed down and it was more pronounced at the front of the basket, likely causing high speed hop when spinning out a large load. I removed and replaced the suspension and centered the basket assembly within the chassis. I recalibrated the unit and tested within manual and automatic service test modes and the unit operated as designed. No leaks observed during service."
We serviced a
UNKNOWN WASHER
Model MVWB300WQ2
Near Georgetown, TX 78626
Gerry C
Job Details: 05/31/2022
"Arrived to inspect noise during spin and failure to spin. I found the bearings had failed and the unit will require bearing replacement. Further testing revealed the log valve assembly had restricted flow at the detergent dispenser cup and will require replacement to prevent future failure codes and inoperability.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Taylor, TX 76574
Cliff
Job Details: 05/31/2022
Arrived on site to replace previously ordered parts for refrigerator. Found rails were only malfunctioning due to ice buildup and since homeowner thawed unit they are working properly. No repairs needed at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Taylor, TX 76574
Cliff
Job Details: 05/31/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found evap fan motor failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMO3067UD
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/31/2022
"Arrived onsite to replace ORIGINAL parts ordered, after replacing magnetron and wave cover, unit tested good. Collected original balance on cc."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Taylor, TX 76574
Cliff
Job Details: 05/31/2022
Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit. Advised customer on findings and venting issue will need to be resolved prior to using unit.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/31/2022
"Arrived onsite for customer complaint of unit not powering on, found failed console, I replaced console, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB1
Near Taylor, TX 76574
Cliff
Job Details: 05/31/2022
"Customer is replacing dishwasher, and cancelled appointment."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW
Near Georgetown, TX 78626
Cliff
Job Details: 05/31/2022
Arrived on site to diagnose a washer that is not cycling properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and soap usage with a water softener. No further repairs needed and no leaks were found at time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Georgetown, TX 78626
Cliff
Job Details: 05/31/2022
Arrived on site to diagnose an ice machine that is not producing. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model MEDB765FC0
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/31/2022
"Arrived onsite for customer complaint of noise issues, found unit needed repair kit. In replaced repair kit, unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Georgetown, TX 78628
Cliff
Job Details: 05/31/2022
Arrived on site to replace heating element for dishwasher. Replaced element with updated heater. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
GE OVEN
Model JGBP35WEA6WW
Near Georgetown, TX 78633
Cliff
Job Details: 05/31/2022
Arrived on site to diagnose a range with an oven not heating. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS02FRSS3
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/31/2022
"Arrived onsite for customer complaint of door falling down, found broken link, I replaced link kit, unit tested good.
We serviced a
KENMORE WASHER
Model 110.2513241
Near Austin, TX 78737
Brandon
Job Details: 05/31/2022
"Arrived onsite for customer complaint of unit not spinning clothes properly, found failed hub, I replaced hub, unit tested good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23R6201SR/AA
Near Buda, TX 78610
Brandon
Job Details: 05/31/2022
"Arrived onsite for customer complaint of unit not cooling and not dispensing water or ice. Found defrost issues in RC, and failed control. Unit needs main control and RC evaporator cover.
We serviced a
WHIRLPOOL WARMING DRAWER
Model JWD3030EX00
Near Austin, TX 78746
Matthew
Job Details: 05/31/2022
Arrived onsite for damaged drawer slide. Upon arrival inspected unit. Found right side slider failed. Replaced right rail (1). Tested unit and unit is functioning properly. Job complete
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Austin, TX 78746
Matthew
Job Details: 05/31/2022
Arrived onsite for front center burner not igniting. Upon arrival inspected unit. Found warped burner head and igniter with overexposed tip out of insulation. Replaced burner head and repositioned ignitor back down into ceramic holder. Tested unit and unit is functioning properly. Job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFFH21F7HWJ
Near Elgin, TX 78621
Joe Z
Job Details: 05/31/2022
Arrived onsite to install previously diagnosed parts. Replaced control and thermal defrost. Customer will monitor unit. Job complete
We serviced a
FRIGIDAIRE DRYER
Model FLXE6960EW1
Near Austin, TX 78741
Joe Z
Job Details: 05/31/2022
Arrived onsite for continued issues with UNIT WAS WORKING FOR A FEW DAYS--BUT IT NOW STOPPED WORKING AGAIN--MAKES NOISES LIKE ITS trying to start but its jsut noises. Upon arrival unit starts but then stops tumbling and heating once the unit has ran for a while. Talked with SW for assistance. SW recommended replacement of motor. Contacted claims for AUTHO. AHS is not going to proceed with the repairs and would like for customer to contact them. I have given the customer the contact information. Job complete
We serviced a
WHIRLPOOL WASHER
Model GTWN4250D1WS
Near Austin, TX 78744
Joe Z
Job Details: 05/31/2022
Arrived onsite for LEAKING WATER/OIL --ITS LEAKING INSIDE THE UNIT. Upon arrival inspected unit and found water dripping from valve and not oil. Need to replace fill valve. Replaced valve and test unit. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Austin, TX 78744
Joe Z
Job Details: 05/31/2022
"Arrived onsite for NO HEAT AT ALL. Upon arrival test unit and unit tumbles,but no heat. Check polarity and got 240 to control. Disassembled the unit and tested all heating components. Thermistor, thermal cutoff, and fuse all are good. Tested element and reads OL. Found fractured element. Need to replace element. Replaced element and test unit. Unit operates as designed. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78734
Kevin
Job Details: 05/31/2022
"Arrive on site and inspected dishwasher and found Standing water inside tub. Ran drain pump and it removed water properly. inspected drain hose and found it is sharing connection to garbage disposal with a reverse osmosis system and there is no high drain loop in drain hose. Explained to customer how this is a potentially bad installation and can cause dishwasher to back up , Overflow, and damage floors. Added a high drain loop but still recommend it that reverse osmosis installation be changed, job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWS2
Near Salado, TX 76571
Wesley
Job Details: 05/31/2022
Arrived onsite and repaired upper rack assembly and replaced tines. Unit is now operating as designed. Advised customer on repair and removed excess. Rust with shop vac. Tested unit. All checks good. Advised customer on repair. No persisting error codes.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Killeen, TX 76543
Tyler
Job Details: 05/31/2022
Arrived on site for washer filling after spin cycle. Upon arrival confirmed issue. I then found f7e1 in diagnostics. After further testing I found control not sensing actuator position correctly. Found faulty actuator. Replaced actuator then reassembled and tested unit. Found washer fully functioning as designed and sensing correct position. No leaks present during repairs or testing call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Georgetown, TX 78633
Lou
Job Details: 05/31/2022
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the middle right FC module not working and the other modules were dim. Per service pointer W11606409 and Special Project Code S84638, I removed and replaced the all 12 modules in the FC and RC sections. Tested the modules and all are operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78633
Lou
Job Details: 05/31/2022
"Arrived on site to install previously diagnosed and ordered part. Per the service pointer W11540964 and Special Project Code S17304, I removed and replaced the element and tested the unit for leaks. Unit is operating as designed. No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV01
Near Georgetown, TX 78633
Lou
Job Details: 05/31/2022
"Arrived on site to inspect ice in the bottom of the FC section. Upon further inspection, I found a slab of ice in the bottom of the freezer section and found ice built up on the drip pan under the evaporator. Using my steamer, I removed the ice from the drip pan and found a screw and what appeared to be a label (piece of paper) in the drain tube area. Removed all debris and blasted the drain tube with my steamer and blasted the drain tube at the back of the unit as well. Cleared the tube and put hot water down the tube from the evaporator side and it is now clear. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Georgetown, TX 78633
Lou
Job Details: 05/31/2022
"Arrived on site to inspect washer tub loose and banging around. Upon further inspection, I found the front right suspension rod was damaged and the tub was sitting on the floor at the front right corner. Also found the tub ring badly damaged/broken.. I removed and replaced the suspension rods and tub ring and tested the is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Georgetown, TX 78633
Lou
Job Details: 05/31/2022
"Arrived on site to inspect refrigerator ice not dispensing. Upon further inspection, tested the ice dispenser and found the motor humming, but the shaft wasnt rotating. Removed the motor and found it seized from the ice in the ice bin melting and water leaking into the motor and causing it to rust from previous issue when the unit lost power. I replaced the motor and was able to reuse the original shaft. Reassembled the unit and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Austin, TX 78748
Justin
Job Details: 05/31/2022
"Arrived on site to install previously diagnosed parts. I was able to remove the screw and washplate and found it was not stripped. I installed the gearcase, cam, and belt. I then put the unit into diagnostics mode and ran a diagnostics cycle. I then manually activated high spin/agitate. I found no abnormal noise, no leaks, and the unit running as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Leander, TX 78641
Vincent
Job Details: 05/31/2022
Arrived on site to install previously diagnosed parts. Used my shop vac to suck any water left in the drip pan. Leveled unit back on its legs and tested. Unit is operating as designed at this time. No leaks observed during service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Leander, TX 78641
Vincent
Job Details: 05/31/2022
Arrived on site to install parts ordered. Installed new main water valve. Tested unit and is now operating as designed. No leaks observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Leander, TX 78641
Vincent
Job Details: 05/31/2022
Arrived on site to install previously ordered parts. Installed right door gasket and freezer door gasket. While installing new freezer door gasket I found the door over insulated with foam. I advised CX if door continues to do the same it will need a new freezer door. I continued with repairs and used my eat gun to reform the new gaskets I installed. Advised CX to keep door shut for 6hrs. No leaks observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78747
Joe Z
Job Details: 05/31/2022
Arrived onsite to install previously diagnosed parts. Replaced freezer door. Tested all functions of UI including water and ice dispenser. All checks good. Job complete
We serviced a
LG DRYER
Model DLG3401W
Near Cedar Park, TX 78613
David S
Job Details: 05/31/2022
Arrived on site to install previous diagnose part. I gained access to the pulley assembly and replaced it with new. I reassembled the unit and tested it. I found it working as designed.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Cedar Park, TX 78613
David S
Job Details: 05/31/2022
Arrived on site to possibly install previous diagnose parts. I gained access to the control and found the keypad ribbon connector broken and the main control shorted at the ribbon connection. I replaced the ribbon and main control. The customer powered the unit back on and I tested it. I found it working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Austin, TX 78738
Kevin
Job Details: 05/31/2022
"Arrived on site and inspected dryer and found blower wheel is cracked, attempted to remove or wheel but it will not separate from motor shaft. Will need to bring back lower wheel housing. Blower wheel will need to be broken off and housing will be damaged in the process.; ordrng 1 W10888146 (Blower wheel housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Belton, TX 76513
Wesley
Job Details: 05/31/2022
Arrived onsite for not dispensing ice and found a stripped yolk. Ordering yolk and motor to repair. Office to reschedule. ; ordrng 1 W11310391 (Motor) and 1 WP63052-2 (Yoke)
We serviced a
MAYTAG WASHER
Model MHW6000AG0
Near Nolanville, TX 76559
Wesley
Job Details: 05/31/2022
"Arrived onsite and tested unit for noise. Was advised by customer that the noise is a bouncing tub during the spin cycle. Tested empty. Unit is stable and smooth. Tested with small towel load. Unit spins out properly. Advised customer that replacing the shock absorbers may improve tolerance for off balance loads, but it may still be necessary to manually adjust an off Balance load to prevent banging during the spin cycle. Provided quote for shock absorbers, customer will consider before agreeing to repair."
We serviced a
WHIRLPOOL RANGE
Model RF368LXPB0
Near Harker Heights, TX 76548
Wesley
Job Details: 05/31/2022
Arrived onsite and found control display dead. Advised customer on wait time for new control. Ordering control to repair. Office to reschedule.; ordrng 1 WP6610456 (Control) and 2 WP8053334 (Drawer glide)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Lakeway, TX 78738
Kevin
Job Details: 05/31/2022
"Arrived on site and inspected refrigerator and found door gasket is tearing and needs to be replaced
We serviced a
SAMSUNG WASHER
Model WA52M7750AV/A4
Near Seguin, TX 78155
Andrew
Job Details: 05/31/2022
Arrived on site to test unit for console not responding. Recommend replacing console and control. Office to reschedule. ; ordrng 1 DC92-02005A (Control) and 1 DC97-20256A (Console)
We serviced a
JENN-AIR OVEN
Model JJW2430DS03
Near Austin, TX 78756
Leonardo
Job Details: 05/31/2022
Arrived on site to test unit for shorted keypad. Test unit and found bad console. Will order new console; ordrng 1 W11236887 (Console)
We serviced a
JENN-AIR RANGE
Model JIS1450DS
Near Austin, TX 78704
Leonardo
Job Details: 05/31/2022
Arrived on site to test unit for unit not working. Test unit and found unit miss wired. Black wire mixed with red on L1 and black and red wire together on L2. It should be red to L1 and black to L2 not mixed. Fixed wireds test unit and unit flashing. Test power at L1 and getting 116v L2 getting 115v. When you got to L1 to L2 unit not getting 220. Will need to order control board and module and electrician will also need to check the outlet. Office to reschedule ; ordrng 1 W10808072 (Display) and 1 W10886867 (Module) and 1 2hoursjob (2 hour job)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78745
Leonardo
Job Details: 05/31/2022
Arrived on site to test unit for console not taking commands. Test unit and found touchscreen not responding. Turned power off to the unit for 2 minutes turned power back on and console still not responding. Ordering new console office to reschedule ; ordrng 1 W11296171 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Canyon Lake, TX 78132
Andrew
Job Details: 05/31/2022
Arrived on site to test unit for not washing properly and not heating. Found error code f7e1(no heat). Found spray arms are extremely clogged preventing from washing properly. Also found element not engaging. Recommend replacing spray arms and heater. Office to reschedule. ; ordrng 1 WPW10491331 (Spray arm) and 1 WPW10498900 (Spray arm)
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS244GL
Near Austin, TX 78731
Matthew
Job Details: 05/31/2022
Arrived onsite for dishwasher leveling issues and UI separating. Upon arrival inspected unit. Found after leveling the dishwasher is not catching the corners of the seal. Did find UI panel bowing at center. Called tech line for assistance SR#7733772140. Tech recommended if affecting the functionality of the unit the UI can be replaced. Ordering UI. Office to reschedule ; ordrng 1 W11302460 (UI panel)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78747
Justin
Job Details: 05/31/2022
"Arrived on site for a dryer with the sensor dry not working. Upon arrival the customer stated that if they run sensor dry the unit will just run forever, while before it would stop and complete the cycle. I ran the sensor dry with nothing in the unit and found that it would never shut off. I gained access to the sensor and found one of the sensors to ground shorted. I also found the unit had poor airflow and advised the customer on getting the vents cleaned. I am ordering the sensor to replace. Office to reschedule. ; ordrng 1 W10853313 (Sensor)"
We serviced a
LG REFRIGERATOR
Model LMXS30796D/00
Near Copperas Cove, TX 76522
Tyler
Job Details: 05/31/2022
Arrived on site for refrigerator parsley call Lisa. Upon arrival confirm this issue and after further inspection found the temps and both departments at 50 and 15 on arrival. Found items in FC frozen over. Inspected previous work and found no signs of die near the evaporator coils or compressor compartment. Around no leaks with pressure and bubble checks. Then found that the unit had signs of a low side leak in the liner of the system causing a partial restriction as well.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Killeen, TX 76543
Tyler
Job Details: 05/31/2022
Arrived on site for washer making rattling noise. Upon arrival customer showed video of noise during the spin cycle. After further inspection found foreign objects had already passed through and escaped drain system and couldnt replicate noise on sight. Customer also pointed out all sound functions gone when ui was activated or cycle was over. Was able to reschedule customer for 06/06/22 to complete repairs with new ui panel. ; ordrng 1 W11478519 (Ui fascia)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Georgetown, TX 78633
Lou
Job Details: 05/31/2022
"Arrived on site to inspect refrigerator ice maker with ice clumping. Upon further inspection, I found the ice cubes joined with extra ice and customer advised that they dont have an issue with it, but family had mentioned it. I tested the ice maker and its harvesting properly and water is dispensing for 7 seconds as designed. I advised the customer that I could quote them for the ice maker and they advised that they dont have an issue with the ice, but wanted to make sure there wasnt anything else wrong with it. They advised that they dont have a problem with using the scope to break the ice apart. Customer pointed out that the right RC door gasket was torn as well. I advised that with the gasket torn, the door wont seal properly and they will start to see condensation building up inside the fresh foods section; ordrng 1 W10830162 (Right RC door gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Taylor, TX 76574
Cliff
Job Details: 05/31/2022
Arrived on site to replace previously ordered parts for refrigerator. Found unit tripped breaker right after icemaker filled. Also noted rubber interior of water line from wall to refrigerator is braking down and clogging valves. Both valves and icemaker will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11482025 (Valve) and 1 W11483245 (Icemaker)
We serviced a
GE MICROWAVE
Model PEM31SM4SS
Near Temple, TX 76501
Jonathan M
Job Details: 05/31/2022
"Arrived on site for microwave that has multiple issues. The customer advised that the cavity light for the microwave has been out for a while and that the unit user interface has not let up in several months. They did advise that the unit was allowing them to run cycles intermittently even with a dad user interface panel. Since then, theyve had no power to the unit at all and it has not been working. I did confirm the no power issue and attempted to test the unit several times. The unit would not work. Tested the unit on another outlet with an extension cord and still had the same issue. Due to the complaints and ability to use the unit without the inner user interface being lit up, ordering the user interface, and control as well as returning with all parts sent today. Unit will need multiple parts in order to fix this issue and the office will need to contact the extended warranty for authorization for the repair due to multiple parts and potential high cost for repair. Please contact the customer if authorization is given for a return date. I spoke to PR and was advised that we would need a second man on the return trip due to the installation of the unit and absence of a wall mount.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Round Rock, TX 78665
Kimo
Job Details: 05/31/2022
Arrived onsite for refrigerator not dispensing water properly I confirmed that the water was dispensing water slowly I called techline and told Drew of my findings and he adjusted that I checked the water pressure at the wall found that good. Upon further inspection I found that there was a kink in the filter head lines. I replaced the filter head assembly and tested unit and found unit operating as designed. I replaced both doors gasket but the right one was damaged in box I am ordering another one and rescheduled to 06/06/22 Sr#7733776977.; ordrng 1 W10830274 (Door gasket)
We serviced a
LG REFRIGERATOR
Model LMXC23796D
Near Pflugerville, TX 78660
Kimo
Job Details: 05/31/2022
Arrived onsite for refrigerator not cooling. Upon in I found no frost pattern. I ran unit in diagnostics mode and checked amp draw at the compressor and found it pulling .6amps and as it continued to run it started pulling.9amps. Ordering 1x sealed system. 2hrs. Office to reschedule ; ordrng 1 Sealedsystem (Sealed system 2hrs)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Hutto, TX 78634
Kimo
Job Details: 05/31/2022
Arrived onsite for refrigerator not cooling in rc. Upon inspection I found Rc temps at 40* fc temps at 8* upon further inspection I found ice buildup at the back of rc. I tested the rc thermistor and found that it passed. I check the bi-Metal in rc and found that it was corroded I also found the back cover missing I installed new harness and tested unit and found unit operating as designed.ordrng 1 WPW10577369 (COVER-BACK) and 1 D2cWPW10577369 (D2c)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Fort Hood, TX 76544
Tyler
Job Details: 05/31/2022
Arrived on site for dryer not heating. Upon arrival confirmed issue and found stable 240 connection throughout all hardware. I then found element coil broken. Replaced element. Also found door seal torn once customer pointed it out and will need office to reschedule once Availability of parts is known.; ordrng 1 W10906683 (Door seal) and 1 Unknown (High heat dryer glue)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Burnet, TX 78611
Jonathan S
Job Details: 05/31/2022
Arrived on site for double oven lower oven door glass shattered. Inspected unit and work area. Found unit not mounted to cabinet. Found outer glass broken. Taped glass up to keep from falling. Found outer door and name badge need to complete repair. Found no eta on outer door. Office to schedule return when ETA is available.; ordrng 1 W11354870 (Outer door) and 1 W10518672 (Name badge)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Bertram, TX 78605
Jonathan S
Job Details: 05/31/2022
Arrived on site for dryer timer not advancing and now unit will no longer power on. Inspected unit and work area. Measured incoming voltage and found L1 missing. Had cud reset circuit breaker and found it corrected voltage. Tested operation and found timer not advancing. Measured voltage at timer and found correct. Will need to replace timer assembly. Off to schedule return when ETA is available.; ordrng 1 WPW10185982 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78733
Luis
Job Details: 05/31/2022
"Arrived on site for cooling complaint. Per customer unit will cool then defrost and cool again,ran diagnostics good air flow from both compartments,signs of defrosting in freezer and refreezing. Ordering updated control kit. ; ordrng 1 W11533213 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Austin, TX 78746
Luis
Job Details: 05/31/2022
"Arrived on site for no cool. Powered unit on compressor attempting to power on then shuts off,installed new starter same issue diagnosed a defective compressor. Ordering compressor and lockring tools. ; ordrng 1 w10843121 (Drier) and 1 W11504445 (Drier coupler) and 1 W11504449 (Drier coupler) and 1 W11370574 (Compressor) and 1 W11504415 (Compressor coupler) and 1 W11504431 (Compressor coupler) and 1 W11506619 (Compressor coupler) and 1 W11506635 (Access valve) and 1 R600 (R600) and 1 Lockringkit (Lockring kit) and 1 3hrs (3 hrs)"
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW3
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/31/2022
"Arrived on site for washer not completing cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill and F5-E1 lid switch. Attempted to preform test mode and was getting CL for close lid when lid was closed. Will need to replace lid switch and continue to test, may need inlet valve. Schedule return for Friday the 3rd. May need authorization to repair. ; ordrng 1 W10404050 (Lid switch) and 1 W11158805 (Inlet valve) and 1 AUTHneeded"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near San Marcos, TX 78666
Andrey
Job Details: 05/31/2022
"Arrived on site to test unit for not Cooling, tested unit found evaporator frozen over, put unit into diagnostics, bi-metal is closed, activated heater in long defrost, heater is heating and has a good resistance on it, spoke to office, was advised to replaced UI, also recommend replacing control, ordering part, office to reschedule ; ordrng 1 W11567495 (Control board)"
We serviced a
GE RANGE
Model C2S985SET6SS
Near Austin, TX 78744
Joe Z
Job Details: 05/31/2022
"Arrived onsite for CONVECTION FAN STOPPED WORKING. Upon arrival customer has removed fan cover ahead of time and mentioned that fan operates when spin manually,but makes noise. Customer stated that the noise has sense went away but would like for us to go ahead and replace.; ordrng 1 WB26K10004 (Motor)"
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Killeen, TX 76542
Tyler
Job Details: 05/31/2022
"Arrived on site for washer not unlocking door. Upon arrival confirmed issue and found f38 (air trap clog) in diagnostics. Found no clogs in air trap and after further testing I found drain motor had failing internal bearings not pumping water out well enough. Was able to reschedule customer er for 06/07/22 to complete repairs with new drain motor, call complete ; ordrng 1 137240800 (Drain motor)"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Killeen, TX 76542
Tyler
Job Details: 05/31/2022
Arrived on site for dryer continuously tumbling after being stopped. Upon arrival confirmed issue and found motor was off when door was open but blower wheel came detached from motor and was still spinning once unit was off. Replaced blower wheel and reassembled and tested dryer. Found noise completely gone and working as designed. Call complete ; ordrng 1 WP697772 (Blower wheel (Tg stock) dont order)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Round Rock, TX 78665
Kimo
Job Details: 05/31/2022
Arrived onsite for refrigerator with icemaker that is not producing upon inspection I found Ice box temps at 12* fc at 6* upon further inspection I found all Functions of icemaker works in diagnostics. I called techline and spoke with Leon about my findings and he Just to replace the UI and power cycled unit after replace the ui on return. Office to reschedule. sr# 7733767555.; ordrng 1 W11578046 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cedar Park, TX 78613
David S
Job Details: 05/31/2022
Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor and fans off. I found the rc and fc at room temperature. I gained access to the compressor and power cycled the unit. I found the compressor not coming out of start up. I put in a test start device and found the same. I am ordering a sealed system repair. Service management will order necessary parts. The office will reschedule when we have eta on the parts. ; O-emld tckt
We serviced a
LG REFRIGERATOR
Model LSXS26396S/00
Near Austin, TX 78748
Justin
Job Details: 05/31/2022
"Arrived on site for a refrigerator not getting any water. Upon arrival the customer stated they tried changing the filter but found it still not working. I tested the unit and found the valve would energize, but no water dispensed. I gained access to the reservoir and found it empty. I gained access to the back of the unit and verified there was water at the wall. This indicates a faulty inlet valve. I am ordering the valve and the office will reschedule. ; ordrng 1 AJU34125555 (Inlet Valve)"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Cedar Park, TX 78613
David S
Job Details: 05/31/2022
Arrived on site for microwave display not working. I I inspected the unit and work area. I found the display LEDs not working. I am ordering the console. Reschedule for Friday 6/3/22.; ordrng 1 W11197501 (Console)
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Manor, TX 78653
Matthew
Job Details: 05/30/2022
Arrived onsite for range cooktop flames to high. Upon arrival inspected unit. Found flame length would not change when valve was changed from low to high. Adjusted valve individually. Tested unit and unit is functioning properly. Flame is now reduced when on low settings. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM00
Near Austin, TX 78737
Luis
Job Details: 05/30/2022
"Arrived on site. Replaced the evaporator,drier and compressor, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Horseshoe Bay, TX 78657
Vincent
Job Details: 05/30/2022
"Arrived on site for refrigerator, inspected unit and work area. Found icemaker chute full to the top with ice I removed ice and tested unit is operating as designed. No leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Leander, TX 78641
Kimo
Job Details: 05/30/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new console and control. I tested unit and found unit operating as designed. No leaks. Job complete.