Arrived on site to replace previously ordered parts for cooktop. Replaced center burner valve and tested unit. Found all is functioning properly at this time.

"Arrived on site to inspect refrigerator with condensation building up. Upon further inspection, I found moisture on the mullion (photos), moisture on the shelves and moisture on the shelves on the door. I found the unit not level I placed the unit in diagnostics and tested the mullion in test 63 and found it getting 12.46VDC. I tested ohms the mullion and its showing 15ohms. Also, customer pointed out a burn mark in the top of the RC section (photo) which was covered with permagum and foil tape. I removed the tape and permagum and took another photo for the file and called techline to report. There is an SR number from previous service. I spoke to Travis and advised of my findings of the moisture build up, previous repairs and the burn mark in the RC liner and Travis advised to order the liner repair kit. I advised the liner is grey and Travis advised he would get all info documented in the previous SR#7735758790 and to give the customer the SR number and have them contact customer service for further assistance. I advised the customer of my findings and provided them with the SR number. I leveled the unit as the chassis was twisted and possibly keeping the RC door from sealing properly. No repairs made and no water leaks observed during service, job completed."

Arrived onsite and found unit operating with fast door swing due to leveling. Repaired by leveling. Unit is now operating as designed. Swapped handles to correct orientation. Unit is now operating as designed.

Arrived onsite for microwave not starting some of the time. Determined cause to be customer letting microwave door fly shut causing pop open on the left side. Made adjustments to the level and coached customer on the baseline habit being following the door closed with hands to best care for the switches and hinges. Advised customer on repair. Unit operates properly 10/10 times when the soft close method is applied. Unit does not have a propensity to disengage the switch u less the door is slammed shut hands free.

Arrived onsite to complete repairs. Determined cause of noises to be the pulley wheel. Determined the front drum seal to be complete and only needed to be shaped. Replaced compressor fan. Unit is now operating as designed. Advised customer on the repair.

"Arrived on site to install previous ordered parts. Replaced control W11513246, and drain pump W11399437. Test unit and now drains. Ran a automatic cycle and makes grinding sound during agitating. Found cam has failed. Need to replace cam replaced cam W10721967 With prescreened part from call 368930. Test unit and is operating as designed. No leaks present at this time. Job complete"

"Arrived on site to install previous ordered parts. Replaced basket, suspension, and gearcase. Test unit and is operating as designed. No leaks present at this time. Job complete"

Arrived on site to install previously diagnosed part. Upon arrival I installed the new fuse and tested the unit and found unit operating as designed job complete

"MVWB835DW0 Arrived to inspect washer stalling during cycle. Service mode had F8E1 as the only stored code and I cleared for testing. All functions were present within manual test mode and I found no faults. The cold was slightly slower during fill than the hot, but appeared to be within MFG requirements. Automatic test mode revealed the unit continuously filling and I interrupted the cycle for inspection. I found the water level pressure line at the board end had belled and came loose. I removed the swollen portion and reattached the line, ensuring a positive connection. All further testing was normal and the unit resumed normal operation. No leaks observed during service. Warranty applied to service."

Arrived on site. Removed freezer door installed new freezer door checked door operation good.

"Arrived on site for Squeaking or Squealing Noise. Upon arrival, ran diagnostics and there are no save error codes. Ran components test and squeaking coming from under machine during spin. Inspected under components under machine. Found cam pulley is worn and belt is loose. Need to replace cam and belt. Replaced cam W10721967 and beltW11239857. Test unit by spinning unit with load of service towels and continues to make a lower pitched whistling sound when basket is stopping. Inspected motor and is good. Replaced gearcase W11449840. Test unit and is now operating correctly. No leaks present at this time. Job complete"

Arrived on site to install previously diagnosed parts. On arrival installed the pump on the dishwasher and ran unit in diagnostics mode. It passed diagnostics and no water leaks were detected during service.

"Arrived on site for cooktop flame going out. On inspection found that the orifices were the same size on all the burners, .74mm change the large burner to 103 mm and the center burner to .94. Informed the customer that the burner were being starved for fuel having the smaller orifice installed. The gas regulator was set not natural gas, switched the it to LP. No gas leakes detected during service."

"Arrived onsite for washer still making noise. On inspection found that the gearcase was bad. I replaced gearcase and stator, running unit in diagnostics mode. Washer is operating as designed, No loud noise during diagnostics. Will inform customer to run a load in The unit to fully test the machine. No water leaks detected during service."

Arrived onsite for noise complaints and tested unit for improper noises. Unit is now operating as designed and quietly. Leveled and centered to optimize performance. Advised customer on findings and advised on design and noise expectations.

Arrived onsite for washer making noise during spin cycle. Upon arrival inspected unit. Ran test and found unit would make noise at the beginning and end of the spin cycle but not during. Inspected underneath unit and found little tension on belt. Belt spiked off easily. Replaced loose belt. Tested unit and unit is functioning properly. No noise at this time. Job complete

Arrived on site to test unit for center burner burning yellow. Test unit and flame is nice and blue at this time. Couldnt find anything wrong with the unit at this time. Job complete.

Arrived on site to test unit for door not closing. Test unit and couldnt duplicate problem door is closing correctly at this time.

Arrived onsite to replace shattered oven door. Replaced door and tested. Unit is functioning properly. Job complete.

Arrived on site to test unit for unit not draining. Test unit and found unit draining correctly but unit filling up with water from OR system. Advised customer to get RO fix job complete.

Arrived on site for PRIOR 90 SAME ISSUE REWORK - oven racks will not slide easily and the trim on the on the door . Arrived onsite and called techline. Explained to techline finding. Sent a couple photos per instructions. Uploaded pictures to SD. Inspected unit for damage that may have caused issue and there is no evidence of damage. Tech could not recommend to me any repairs and has asked for customer to contact customer service. Tech gave SR#7735792016. Job complete

"Arrived on site to test unit for excessive shaking, tested unit found feet has been extended all the way out causing is to wobble, adjusted feet and leveled unit, tested in high spin, unit is now functioning properly, has a little vibration but within whirlpool standards, all components tested good in diagnostics, job complete"

"Arrived on site to test unit for not spinning/agitating. Found motor was humming when spin and agitate activated. Replaced bad run cap, calibrated unit, unit now working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for upper rack wheels broken. Replaced adjusters, unit working as designed. Job complete."

Arrived on site to test unit for door falling off and burners not igniting properly. Found left side door hinge was not set into place properly and lock engaged. Disengaged lock and set door properly. Door now working as designed. Adjusted burner heads as stated in service pointer W11643965. Burners now working as designed. No leaks detected. Job complete. SR#7735716415

"Arrived on site to test unit for not spinning clothes out. Found errors f0e5(off balance) and f0e9(off balance pause). Completed diagnostic cycle with no issues. When selected heavy duty cycle, most common used setting, noticed spin was off. Per device pointer W11617330 advised on loading procedures. Spoke with Techline and was advised to replaced capacitor as a precautionary. No leaks detected. Job complete. SR#7735790103"

"Arrived on site to test unit for RC not cooling, tested unit found FC evaporator completely frozen over, heater not engaging in diagnostics, defrosted evaporator, replaced control, defrost thermistor and UI as precautionary, tested unit, heater is now engaging, and evap deva good frost pattern, u it is now running as designed, advised customer to allow 24 hours before loading items in unit, job complete"

"Arrived on site to test unit for ice bin not coming out, tested unit found ice bin release is functioning properly, demonstrated to customer 15-20 times, advised customer to try removing bin and noticed that the button is not being pressed hard enough, advised customer to press in the middle of button for proper release, unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for LO/LF error code, tested unit found hot water line kinked restricting proper water flow, adjusted water lines and tested, all components are now functioning properly, no leaks detected job complete"

Arrived on site for icemaker noises. Tested unit and found a bad icemaker. Replaced with new one and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

"Arrived on site. Removed freezer door,slides and brackets,added adhesive to liner gaps between plastic liner and cabinet,installed new slides,brackets and freezer door checked door seal good."

Arrived on site for door concerns. Adjusted hinge assembly tested door operation unit working as designed customer concerned about door swinging open when opened a little over 90? informed customer that is the design of the unit.

Arrived onsite for a DW that will not wash. Upon inspection I found 4fe3 stored upon running a diagnostic cycle I found that the sump&motor did not run. I replaced the sump&motor and tested the unit several times and found unit operating as designed. No leaks job complete.

Arrived on site to install previously diagnosed parts. Upon arrival I installed new ice box ice door and ice maker. And tested unit and found unit operating as designed. Job complete.

"Arrived on site for a DW that is not filling with water. Upon inspection I found that there was no codes stored, I ran a diagnostics cycle and found that the unit operated normally. I then started a normal cycle and found the the unit contained to operate as before. I did briefly go over detergent and rinse aide use. Un it operating as designed. Job complete."

"Arrived onsite for a MW that is showing F2e1 key stuck. Upon arrival I found this cod stored, I the power cycled unit as per tech sheet and tested the unit and found the code came back. I replace the control and tested the unit using a cup of water and hearing it up do 30sec. And then again for a minute and the unit performed with out issue. The unit was not connected to Wi-Fi and the customer wished it to be so, I gave the customer the whirlpool Wi-Fi team number and advised them to contact them for help. Job complete."

Arrived on site to test unit for handle coming off. Test unit and found loose handle. Secured handle correctly testUnit and unit test good job complete.

Arrived on site for a refrigerator that does not have any legs. Inspected unit and work area. The customer advised the installers were having a hard time getting the unit leveled. They advise that they needed a new feet for the refrigerator. Did advise the customer that this unit only has rollers not feet. Did adjust the rollers on her unit to level out her refrigerator. The unit is working as designed. Call complete.

"Arrived on site for washer not completing cycles. Upon arrival confirmed issue and found f1e1 in diagnostics. Found unit had stable and correctly polarized outlet, and found ACU just randomly stopping. Replaced ACU and reassembled and tested unit, found no leaks and washer working as designed. Call complete"

Arrived on site for range not turning on. Upon arrival confirmed issue and found no power to unit and breaker tripped. After further disassembly I found broil element harness had made contact with chassis frame. Required harness connection and found unit could work as designed with no failures. Call complete

"Arrived on site for washer not completing cycles. Upon arrival confirmed issue and found f1e1 in diagnostics. Found unit had stable and correctly polarized outlet, and found ACU just randomly stopping. Replaced ACU and reassembled and tested unit, found no leaks and washer working as designed. Call complete"

Arrived on site and installed new spark module and igniter to resolve poorly igniting burner. Tested unit and found drastic improvement in frequency of lighting attempts. Advised customer there are no simple adjustments that we can make to adjust the position of the manifold pipe or valves. Unit working as designed at this time. Repair completed.

Arrived on site to diagnose a microwave that is making unusual noise. Found fan blade out of round and it's rubbing on housing. Replaced fan motor assembly and tested unit. Found all is functioning properly at this time.

Arrived onsite and replaced the modules and display to repair unit with module failure. Now the unit is presenting f63 error and c91 errors. Called techline to report issue and spoke with sterling. Sr#7735792109Assisted with configuring as the error codes were a result of incorrect program being assigned. Programmed correctly and tested function all is operating as designed.

Arrived onsite and found some noise and shaking due to the rotor bolt being loose. Restored by securing bolt. Calibrated and advised customer on repair and use and care. All checks good.

Arrived onsite for refrigerator dented door. Upon arrival inspected unit for damage. Found that unit did not need door replaced. Job complete

Arrived onsite to replace faulty control board. Replaced board and tested. Unit is now functioning properly. Customer will monitor. Job complete

Arrived onsite for oven with long preheat times. Upon arrival inspected unit. Ran bake cycle and did not attempt to ignite. Tried broiler and same. Disassembled and found wiring harness not secured and panel pinching harness. Secured harness. Tested unit and unit is functioning properly. Job complete

"Arrived on site to install previously ordered parts. Replaced right and left housing,both covers,2 positioners, and both adjusters. Top rack now slides in and out correctly . No leaks present at this time. Job complete"

"Arrived on site for not igniting correctly and orange tips on all burners. Upon arrival inspected unit and tips of all burners are yellow and right front burner not igniting properly. Replaced front right burner and test and now igniting properly. As far as the yellow flame tips, inspected all burners and conversion was done. Found that the customer is using a humidifier in the home. Explained that the humidifier changes the air quality causing the yellow tips. No leaks present at this time. Job complete"

"Arrived on site and inspected dishwasher and found noise customer is hearing is wash motor running. Sound is measured at 42-46 db on decibel meter. Explained this is normal and it will happen during the entire cycle and cannot be changed, reported customers experience to tech line dishwasher is operating as intended. Documented with techline, 7735795820"

"Arrived on site and found customer experienced F8E4 error, removed lower kick plate and found water in tray. Removed water and set dishwasher to run on a normal cycle and observed it for 30 min and didnt see any leaking. Customer will continue to monitor operation and if a callback happens all possibilities for leaking should be ordered. Job complete"

"Arrived on site to test unit for not no drain no power, tested unit found it full of water control unresponsive and shorted drain pump, removed all water, replaced control and drain pump, tested unit through diagnostics, all components engaging properly, unit is now functioning as designed, no leaks detected job complete"

Arrived on site and found customer complaint is left fresh fruit door is sometimes left open. Explain to customer that door does not have a self close feature and must be actively close by whoever opens the refrigerator. Both doors should be completely open and completely closed east time refrigerator is accessed. Job complete

"Arrived on site and inspected dryer and found no airflow showing on airflow meter, temperature is good, took pictures. Removed vent hose from rear of dryer and it is full of water, apartment maintenance is not present, But showed apartment resident and informed apartment management on the phone. Vent to the exterior of the building will need to be cleaned/cleared before dryer is used again, job complete"

"Arrived on site to test unit for not making ice, tested unit found ice maker stuck mid cycle and would not respond to diagnostics, replaced ice maker and tested, ice maker is now functioning properly, advised customer to allow 24-48 hours to start ice production, unit is now running as designed no leaks detected job complete"

"Arrived onsite for a refrigerator with a broken mullion and the doors not sealing correctly anymore. I found the center door mullion had come off the upper and lower clips. The mullion was still in good shape but the left door was to low not allowing the mullion to contact the pivot block correctly. I found the right door hinge bent down , the closures worn, and the right door gasket tornrdrng 2 WP12028505AP (Closer)s and 1 W10135097 (CENTER HINGE ASS&-AP PNT)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found both compartments warm. The customer advised that they could hear an abnormal noise when the compressor would come on or attempt to turn on. I pulled the unit out and measured amp draw to the compressor and found 9 amps and it was very hot. I cycled power to the unit and heard the start device click and the compressor making an electrical humming noise then shut off. I advised the customer of my findings and per service pointer #W11634348, I am ordering the compressor, UV dye drier and access valve and office to schedule return service. Unit left unplugged for safety. No water leaks observed during service.; ordrng 1 W11574734 (Compressor) and 1 WPW10143759 (UV dye drier) and 1 W11506635 (Access valve) and 1 CNOTE (2HR JOB) and 1 NITROGEN (NITROGEN) and 1 R600KIT (R600 KIT)"

"Arrived on site for washer, inspected unit and work area. Customer complaint was washer leaking.. Replaced valve and tested. Unit is now operating as designed. Advised CX to replace water lines due to the age.

"Arrived onsite for a refrigerator that is not cooling. Upon inspection I found temps at 69* in rc 67*fc. No frost pattern. And the compressor would kick on and off constantly. I am ordering ss 1 EBR73304210 (PCB ASSEMBLY,MAIN) and 1 TJ90SF8404 (Non Whirlpool access valve) and 1 WPW10143759 (FILTER-DRIER WITH DYE), used 1 TCA38151706 (COMPRESSOR,SET ASSEMBLY) from stock"

Arrived on site to replace previously diagnosed sump assembly. Found new part was damaged in box. Customer also wanting to move forward with recommended upper manifold. Ordering new sump and upper manifold ; ordrng 1 WPW10591570 (Sump) and 1 WPW10571949 (Upper manifold)

"Arrived on site for refrigerator, inspected unit and work area. Customer complaint was freezer door not closing properly. Inspected unit and found that the freezer door rails need to be replaced and the door gasket. Im ordering parts and returning tech to level unit if possible. ; ordrng 1 W10436252 (Freezer door gasket) and 2 WP13055901 (Freezer door slider)s"

"Arrived on site for built in microwave, inspected unit and work area. Customers complaint was no feedback from console. Tested unit and found it needing the console and UI, also returning with appliance manager.. UI & console are covered under warranty. ; ordrng 1 W10696354 (Panel-cntrl) and 1 W10891908 (Manager appliance)"

Arrived onsite to unit 213. Found both freezer and refrigerator door needed replacement. Replaced freezer door on hand from call 364299 . Ordering RC door to complete the repair. ; ordrng 1 LW10912075 (Rc door)

"Arrived on site for a refrigerator that is still not making ice. Inspected unit and work area. Ran unit through diagnostics and checked all diagnostic tests pertaining to the unit making ice. Found all tests pass except for the icemaker error codes. Found an E5 error code indicating a bad ice maker thermistor again. I called Whirlpool Techline and spoke to Rich SR# 7735796935. He had me take temperature on the freezer and found the freezer at 0?F. He had me run a couple other checks and advise that at this point, the only other issue that could be causing this is the high voltage board. Advised to only replace the high voltage board on this next trip in to call back if any other issues persist. Ordering the high voltage control in the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11224256 (Control)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=26 degrees in setting of -5 and RC=36 on setting of 33 degrees. I disassembled the FC section and removed the evap cover and found a ball of ice on the cap tube area in the upper right corner (photo). Pulled the unit out and checked the sealed system repair for any leaks and found none. Tested amp draw to the compressor and found .58amps I advised the customer of my findings and am ordering the compressor, evaporator, UV dye drier, access valve, R600 KIT, NITROGEN and CNOTE-2HOUR JOB. Office to schedule return service. Recommended the customer turn the power off to the unit for safety. No water leaks observed during service.; ordrng 1 W11574734 (Compressor kit) and 1 WPA10143759 (UV dye drier) and 1 W11506635 (Access valve) and 1 R600KIT (R600 kit) and 1 NITROGEN (NITROGEN) and 1 CNOTE (2 HOUR JOB) and 1 W11598434 (Evaporator)"

Arrived on site for a washing machine that is not spinning and closed. Inspected unit and work area. Ran unit through diagnostics and found an F7 E1 (basket speed fault) error code. Written unit through manual diagnostics and attempted to run the unit and a high-speed spin. Heard the unit drain but then the unit would flash the F7 E1 error code. Replace the actuator and tested the unit again. Still had the same issue. Replaced the capacitor and tested the unit. Still had the same issue. I checked the harness to try to find any potential shorts and could not get a reading on resistance to the shifter from the control. Ordering both the control and the lower harness and the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11557935 (Control) and 1 W11591637 (Lower harness)

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to replace the gearcase, cam, actuator, main control. In the process of removing the agitator, the first bolt stripped and could not be removed. I attempted several times to remove the agitator and bolt with no progress. I contacted the office and advised of the issue and also advised the customer of the issue. I advised that the agitator would more than likely break when I go to remove it and would need to order the parts to replace it. I am rescheduling to order more parts and get authorization from extended warranty. I am ordering the bolts (2), retainers (2), auger dogs assembly, agitator auger, agitator coupler, agitator base and CNOTE-AUTHORIZATION and will return with all prescreened parts. Unit left unplugged for safety and office to schedule return service. No water leaks observed during service.; ordrng 2 W10772621 (Bolt)s and 2 W10715784 (Retainer)s and 1 W11158175 (Auger dogs assembly) and 1 W11480892 (Agitator auger) and 1 W11561052 (Agitator coupler) and 1 W11418231 (Agitator base) and 1 CNOTE (AUTHORIZATION)"

"Arrived onsite for a pro style range that nothing will work on. The customer stated she told the call taker to change the complaint to everything is working except the convection fan. I tested the unit in convection fan mode and found the fan not responding. Ordering W10794440 fan motor, W11029221 door latch, and W11394663 appliance manager control and will pull the oven to troubleshoot when parts are on hand. RS for Tue 2/28 per customers request.; ordrng 1 W11394663 (Appliance manager control) and 1 W11029221 (Latch) and 1 W10794440 (Fan motor)"

"Arrived onsite to install previously diagnosed parts upon arrival I found that I could not get the Agitator bolt off, I replace the clutch and slider and tested the unit and found no change. I am ordering the bolt and agitator and rescheduling for 02/27/23. I may have to brake the agitator to replace the gears. ; ordrng 1 W11550891 (AGITATOR) and 1 W10752187 (Agitator bolt)"

"WCG55US6HS00 Arrived to inspect noise and potential gas leak. I found no sources of gas leaking from the unit and the noise the customer heard, described and verified after recreating, was from the wiring harness connector that was making a frying sound. I was able to temporarily secure the connector and the issue stopped, but the harness should be replaced. Office to order part and contact the customer to arrange return service. Service management will need to report findings to Safety, or contact tech GC for completion. No gas leaks detected during service. ; ordrng 1 W11561443 (Harness, Main)"

"Arrived to instal previously diagnosed and ordered parts. I found the issue with the center burner was the supply line to the orifice holder was damaged during manufacturing and will require replacement. No gas leaks detected during service. ; ordrng 1 W11557818 (Center Oriface Holder)"

Arrived on site to diagnose a refrigerator that is over cooling in the rc. Found thermistors and air damper all functional indicating control issue. Control will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W11455229 (Control)

"Part requested wasn't sent for appointment, ordering Orion control and return date set for 2/24.; ordrng 1 W11336586 (Orion control)"

Arrived on site to install previous ordered parts. Upon arrival found that ordered sump and motor. Need drain pump. Ordering drain pump. Office to reschedule ; ordrng 1 W10914557 (Drain pump)

"Arrived on site for fan making noise. On inspection the fan blades are again, this half of the fan is missing. Informed the builder that we will have to come back with a new fan; ordrng 1 W11100651 (Fan)"

"Arrived onsite for dishwasher handle lose. Found the handle was lose, tried to tighten it and the bolt broke. Ordering new bolts and nuts for the handle. No water leaks detected during service.; ordrng 1 W11157086 (Stud)"

Arrived on site tested water valve water leaking in fresh food section removed cover found water leaking from valve diagnosed a defective valve ordering a new valve. ; ordrng 1 W11247961 (Valve)

Arrived on site for water leaking. Found dried water residue on right side of drain pump checked water connections no leaks from water line connections found water in air gap tubing in drain pump customer informed tech that when water leaks machine is off diagnosed a defective drain pump ordering a new drain pump; ordrng 1 W11539855 (External drain pump)

Arrived on site for icemaker not dispensing ice.on inspection found that the auger gear was stripped out. Removed the washer off the old motor and was installing the new when realized that I had the wrong motor. Ordering the correct motor to finish the job.; ordrng 1 WPW10309868 (Auger motor)

"Arrived onsite for right from burner not operating properly. Tested and found shorted infinity switch. Burner will turn on but will not cycle, it will run continuously until turned off. Ordering Front right dual infinity switch. Also bring right front burner. Office to reschedule ; ordrng 1 WPW10312185 (RF infinity switch) and 1 W11517959 (RF burner)"

Arrived on site for continued issues of drain pump running continuously. Replaced control and not difference. Contacted techline for assistance. After series of test fount cannot blow through pressure hose while connected to tub. Discontented hose from tub and now can blow through hose. Teach recommended replacing tub. Tech gave SR# 7735793224. Ordering tub and 2 hours. Office to reschedule ; ordrng 1 W10371566 (Tub)

"Arrived on site to test unit for operation issues, tested unit found stripped hub, failed gear case, cam got loose damaged belt and shield, need to replace cam, belt, shield, shifter,gear case, hub and wash plate if it does not come off properly,ordering parts, office to get authorization and reschedule ; ordrng 1 W10528947 (Hub) and 1 W10902814 (Wash plate) and 1 W11454734 (Gear case) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 WPW10427633 (Shield)"

"Arrived on site to test unit for not spinning. Belt popped off due to faulty motor pulley. Ordering motor pulley and motor as a precautionary, also ordering belt. Recommend replacing pulley and belt. Office to reschedule. ; ordrng 1 WP8066184 (Pulley) and 1 341241 (Belt)"

Arrived on site to test unit for not advancing past sense mode. Found strike was broken preventing unit from starting. Replaced run cap because leaking oil. Recommend replacing strike ; ordrng 1 W11457841 (Strike)

"Arrived on site to replace cover and front panel, panel that was in the box was not correct, reordering part office to inspect before scheduling service, will replace top cover and panel on return visit, office to reschedule ; ordrng 1 279443 (Front panel)"

Arrived on site to get new model number and ordering heat lamp. Office to reschedule ; ordrng 1 WPW10294005 (Heat lamp bulb)

Arrived on site to test unit for melted plastic smell. Test unit and found filtered melted on to element. Ordering new filter and element to be replaced. Office to reschedule ; ordrng 1 W10872845 (Filter)

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was not dispensing ice. Tested unit and found the ice bucket not properly sitting and the shaft are worn so they are not making a correct contact. Im ordering the ice bucket and auger coupling. I rescheduled to return on 03/08/23 that when customer can have someone in his home available. No leaks where observed during service. ; ordrng 1 Icebucket and 1 WP2220458 (Coupling)"

Arrived on site for refrigerator not dispensing ice correctly. Upon arrival confirmed issue and found ice freezing together in bucket. Found cause of air leak was dispenser ice door not closing fully and causing air to leak into compartment. Rescheduled customer for 02/24/23 to complete repairs with new separator. ; ordrng 1 W11423787 (Seperator)

Arrived on site to diagnose a microwave that isn't turning on. Found fuse in unit open and replaced fuse. Tested unit and found all is functioning properly at this time. ; O-emld tckt

Arrived on site for L3 error code. Upon arrival inspected unit and got tE code for heating error. Per manufacturers instructions. Power cycled the unit. Restored power and test unit. Test unit by running a quick cycle. Unit is operating as designed. No leaks present at this time . Job complete.

"Arrived on site. Found trim piece from door assembly disconnected,installed trim plate checked door operation good"

Arrived on site to check dishwasher for water standing inside the unit. Bulder said water had drained out. No issues found with unit. Job complete"

Arrived on site for washer needing previously diagnosed controls. Upon arrival reconfirmed issue and installed both parts. Found unit working as designed. Call complete

"Arrived on site to follow up on dryer that was rumbling and making noise when running. Tested unit and found no abnormal noises, everything running properly. Advised customer to get a video. I adjusted one leg that was slightly off level. I did notice on last repair that the felt seal doesn't slide as smoothly as it used to, and if it's hot it may be creating the noise they experience. Advised to get video and call back if issue returns. Repair complete."

Arrived onsite for a washer that would not detach the soap dispenser. Upon inspection I found no codes stored and all functions worked. I replaced the control due to the seemingly intermittent nature of the issue. I then tested the unit several time and found unit operating as designed. Job complete

"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase failure leaking oil, I removed and replaced the gearcase, slider and clutch and calibrated the unit. Tested in diagnostics and and they unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R134 4.5oz . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."

Arrived onsite and repaired noisy spot by identifying cracked slider. Replaced cracked slider. Unit is now operating as designed and quietly.