Near Pflugerville, TX 78660
Andy
Job Details: 08/09/2019
WASHER MAYTAG MVWB765FW1 Arrived on site for washer making noise. Tested and inspected unit and found failed gearcase and agitator gears very rusted. Ordering agitator. No water leaks present at time of service.; ordrng 1 W11161960 (AGITATOR )
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/09/2019
RANGE WHIRLPOOL WFG525S0HS1
Near Round Rock, TX 78665
Joel G.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived on site to diagnose frost in freezer and ice maker not making ice. Found 6 degs in ice room and 2 degs in frz. Found freezer door not being shut properly and allowing moisture to get into freezer and develop frost. Ran diags on ice maker and found all tests check out fine except for test 56 E5 error code. Temp is fine but sensor is reading too warm and not allowing proper ice marker harvests. Replaced ice maker and verified operations. No leaks detected. Applied more sealant around liner in frz to prevent excess moisture getting into freezer. Used sealant I had on hand.
Near Austin, TX 78737
Robert
Job Details: 08/09/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job to install new parts 4 shocks 1 trap. Tested operation with clothes and tested good and found no leaks. Complete.
Near San Marcos, TX 78666
Kevin
Job Details: 08/09/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and replaced all previously diagnosed parts, as soon as microwave was powered on thermal fuse blew. Spoke with tech line and after inspecting components they recommended replacing capacitor and diode again. After replacing again powered on microwave and a blew another thermal fuse. Will need to bring back every item possible to correct issue.; ordrng 5 W10138793 (fuse)s and 1 W10422269 (filter) and 1 W10850446 (capactr-mg) and 1 W10892389 (cntrl-elec) and 1 W11256462 (DIODE) and 1 WPW10693025 (magnetron)"
Near Seguin, TX 78155
Kevin
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 "Arrived on site and found water dripping from icemaker box. Disassembled Icemaker box and found ice buildup all around icemaker. Took a picture. Icemaker is leaking there is too much ice for a condensation issue. Replaced ice maker. Customer will monitor it for correct operation, no water leaks from connections at time of service, job complete."
Near Hutto, TX 78634
Andy
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived on site for washer not latching. Tested and inspected unit and found failed latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Canyon Lake, TX 78133
Brandon
Job Details: 08/09/2019
REFRIGERATOR MAYTAG MFI2569VEM "Arrived on site for customer complaint of unit not cooling, found faulty start device, after replacing, unit tested good.
Near Pflugerville, TX 78660
Andy
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher not drying dishes properly. Tested and inspected unit all operations were normal. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78750
Paul
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for the washer not filling and working properly. I found no stored error codes. I ran a calibration cycle and an auto diagnostics cycle. The unit worked as designed. I ran the deep water wash cycle with ms and went over loading the unit. The unit filled with the correct amount of water and worked as designed. Call complete.
Near , TX 78738
Leonardo
Job Details: 08/09/2019
OVEN WHIRLPOOL WOS51EC7HS00 Arrived on site to test unit for fan not working. Test unit and found bad control board. Replaced board test unit and unit test good job complete.
Near Hutto, TX 78634
Andy
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for refrigerator lights not working. Tested and inspected unit and found failed light modules. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78739
Luis
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for faulty harness in freezer,customer has not received part,ordering harness,part will have to psp from manufacture. If customer receives part before us he will call into to schedule installation; ordrng 1 W11204566 (HARNESS )"
Near Austin, TX 78702
Cliff
Job Details: 08/09/2019
RANGE KITCHENAID KSEG950ESS2
Near Austin, TX 78724
Joseph C.
Job Details: 08/09/2019
MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on site for “no heat” complaint. Inspected unit and found magnetron, capacitor and diode to be faulty. Removed and replaced mag, cap and diode. Tested unit. Unit is performing as designed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/09/2019
MICROWAVE WHIRLPOOL KCMS185JSS3 Arrived on site for unit that will not open the door. Found that the bracket mounting plate is broken at the control housing
Near Round Rock, TX 78681
Jonathan
Job Details: 08/09/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for dryer not heating. Performed diagnostics and tested unit. Found no heat. Gained access to fuses and element. Found failed element. Removed element and installed new. Tested operation, all tested good."
Near Round Rock, TX 78681
Jonathan
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for refrigerator freezing items in RC. Customer stated that freezer was frosting up and would no cool in RC. When arrived unit was in defrost cycle. Inspected unit and work area. Found ice buildup on top of freezer. Measured air temperature in RC at 41.4. Performed diagnostics mode and tested all operations and tested loads. Found unit operating. Checked between cabinet and cavity and found gap. Added food grade Whirlpool approved silicone to gap. Tested door seal. All tested good, no water leaks present."
Near Lago Vista, TX 78645
James
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and tested operation. I found fresh food at 41 degrees and freezer at 21 degrees. Freezer evaporator fan is making a loud noise due to the freezer evaporator is frozen solid. Tested defrost circuit and found 120 volts to heater but the heater is not cycling on. Due to the amount of ice build up on evaporator the unit will need to be off for 48 hours to defrost evaporator. The unit will need a new heater; ordrng 1 W11109595 (motor-evap) and 1 WP12729128 (heater)
Near Austin, TX 78747
Robert
Job Details: 08/09/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF Arrived on job for icemaker dispensing cube lce only. Found that the lever for ice bin door stuck in the open position. Corrected the issue and tested fine and no leaks. Complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site for frosting in the freezer. There is frosting and looks like some condensation it has frozen on the roof of the freezer and at the fan motor shroud. Everything is healing well. It almost seems as though there’s an airflow issue. Evaporator fan motor is somewhat klanky sounding and running slower than normal. ordrng 1 W10865431 (motor-evap)
Near Cedar Park, TX 78613
Lou
Job Details: 08/09/2019
DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer not operating. Upon further inspection, I attempted to turn the unit on and nothing happened. Customer advised that the element continued to stay on even after the unit was turned off. I removed the back cover and element and found where the element had grounded itself to the housing. I checked ohms to the fuse and it was bad, also. Verified ohms to the cutoffs. I removed and replaced the element ad fuse and retested and the unit operated as designed. I advised the customer of my findings and repairs. No lint observed during service, job completed."
Near Austin, TX 78736
Robert
Job Details: 08/09/2019
MICROWAVE KITCHENAID KHMS2056SSS0 Arrived on job for microwave not heating. Found error code F9.Q. Unplug and reset per tech sheet. Error code came back on. Tech sheet stated to replace control panel assembly. Parts on order ; ordrng 1 WP8206635 (cntrl-elec)
Near Georgetown, TX 78628
Jonathan
Job Details: 08/09/2019
WASHER FRIGIDAIRE FFTW1001PW "Arrived on site for washer loose agitator. Customer stated that had a load of towels in unit and would not complete cycle. Inspected unit and work area. Found suspension rods and agitator in place. Drained existing water in unit. Ran through rinse and spin cycle. Performed diagnostics mode and tested operation. Measured resistance on clutch and motor (clutch was 6 to ohms, motor was 28 to 31 ohms). Called tech support and spoke with mark. Tested fault codes and found over fault. Spoke with customer on user care guide. All tested good, no water leaks present.
Near Manor, TX 78653
Joseph C.
Job Details: 08/09/2019
OVEN WHIRLPOOL MGR8674AS0 Arrived on site for “unable to remove oven bulb cover” complaint. Inspected unit and found bulb cover stuck in receptacle. Removed cover and replaced bulb.
Near Canyon Lake, TX 78132
Brandon
Job Details: 08/09/2019
OVEN JENN-AIR JJW2430DS01 "Arrived on site to replace console, after replacing unit tested good. I couldn’t push oven further then it sits now."
Near Crawford, TX 76638
Arthur B.
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite for customer complaint of top load washer console damage not allowing knobs to move. Confirmed issue. Removed and replaced console panel. Reassembled and tested. All functions, features work as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78738
Paul
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KSSC48QVS05 Arrived onsite for the refrigerator with the ice maker leaking water. I found the mold leaking. The ice maker needs to be replaced. I replaced the ice maker. There were no water leaks present at the time of service. Call complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/09/2019
OVEN WHIRLPOOL WFE530C0ES0 Arrived on site to diagnose a range that is sparking. Found terminal block and Power cord burnt. .; ordrng 1 WPW10245259 (block-term)
Near Austin, TX 78701
Leonardo
Job Details: 08/09/2019
RANGE KITCHENAID KSGG700ESS0 "Arrived on site to test unit for unit giving F8E0. Fan to slow, replaced fan Test unit after replacing fan and unit test good job complete."
Near Spicewood, TX 78669
Paul
Job Details: 08/09/2019
REFRIGERATOR LG LMXS30776S/00 "Arrived onsite for the refrigerator with a no cool condition. I found all the sealed system components working but no cooling. I found what looked like dye splatter on and around the compressor by a service tap. I checked for leaks on the RC coil and found none. The compressor is not hot and is drawing low amperage. I suspect a leak and possibly the compressor not pumping. Ordering the compressor and both evaporators JIC. Ordering c-notes, TCA35911910 COMPRESSOR,SET ASSEMBLY, ADH73150208 DRIER ASSEMBLY, & TJ90SF8404 ACCESS FITTING.; ordrng 1 ADH73150208 (DRIER ASSEMBLY) and 1 C-NOTES (ORDERING SS TECH, 2 HOUR JOB, OFFICE TO SCHEDULE THE RETURN VISIT. NEED RESEARCH FOR BOTH EVAPORATORS. ) and 1 TCA35911910 (COMPRESSOR,SET ASSEMBLY) and 1 TJ90SF8404 (ACCESS FITTING)"
Near Austin, TX 78738
Luis
Job Details: 08/09/2019
REFRIGERATOR JENN-AIR JS42PPDUDB00 "Arrived on site for dispenser display not functioning,no ice and no water. Diagnosed faulty main control unit will need updated control kit. ordrng 1 CNOTE (LM ONLY) and 1 W10789107 (CONTROL) and 1 WPW10151236 (DISPENSER )"
Near Austin, TX 78739
Luis
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for ice build in freezer. Found left side corner,gasket not making contact with cabinet,installed a new freezer gasket,remolded gasket checked door seal, gasket sealing correctly to cabinet."
Near Austin, TX 78748
Robert
Job Details: 08/09/2019
WASHER WHIRLPOOL MHW6630HW0 Arrived on job for complaints of not spinning. Ran diagnostics. Ran spin test and it failed. Per tech sheet replaced control board. Tested good no leaks. Complete.
Near New Braunfels, TX 78132
Brandon
Job Details: 08/09/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for customer complaint of upper rack broken, found tracks and adjusters needed replacing, I replaced parts, unit tested good."
Near Leander, TX 78641
James
Job Details: 08/09/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and tested operation. I found that the console is not registering input properly. I also found that the sound feature is not working to indicate unit preheated. I also found that the door gasket is deformed at bottom right hinge and is not sealing to door properly. Unit will need new ui, control and door seal to repair. ; ordrng 1 W10839510 (cntrl-elec) and 1 W10864141 (panl-cntrl) and 1 WPW10282960 (gasket-ovn)"
Near Bastrop, TX 78602
Scott
Job Details: 08/09/2019
DRYER MAYTAG MEDC300BW0 Arrived on site for no heat dryer . Found thermal fuse had failed .replaced fuse and unit is operating as normal . No lint build up at time of service . Job complete.Did recommend to be careful when pushing dryer back not to pinch vent hose .
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/09/2019
REFRIGERATOR LG LMXS30776S
Near San Marcos, TX 78666
Leonardo
Job Details: 08/09/2019
MICROWAVE FRIGIDAIRE FFMV162LBA Arrived on site to test unit for door broken. Replaced door.Test unit and unit test good job complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL GD5RVAXVY02 Arrived on site and foundice maker not cycling with ice stuck in mold. Emitter board seems fine. But unable to cycle new icemaker either. Replaced icemaker.
Near San Marcos, TX 78666
Leonardo
Job Details: 08/09/2019
RANGE FRIGIDAIRE FFGF3023LBF Arrived on site to test unit for front burners not igniting. Found burner heads clogged. Unclogged burner heads test unit and unit test good job complete.
Near Hutto, TX 78634
Andy
Job Details: 08/09/2019
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site for range not heating. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Wesley
Job Details: 08/09/2019
WASHER MAYTAG MVWC565FW1 Arrived on site and tested unit for failure. Found no error codes and found unit operating as designed in diagnostics. Reset control and calibrated. All checks good. Advised customer on findings.
Near Jonestown, TX 78645
James
Job Details: 08/09/2019
WASHER MAYTAG MVWX655DW0 Arrived on site and tested operation. I found unit has water in tub and not draining. Inspected pump and found no obstructions. I found harness has come loose from pump. Secured harness and tested operation. Unit tests good. Job complete
Near Round Rock, TX 78681
Jonathan
Job Details: 08/09/2019
WASHER MAYTAG MVWB765FW4 "Arrived on site for washer not starting cycle. Performed diagnostics mode and checked fault codes, found no fault codes. Ran automatic test cycle. Found unit operating. Spoke with customer on starting cycle and had customer starting cycle. All tested good, no water leaks present."
Near Pflugerville, TX 78660
Cliff
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB00 Arrived on site to diagnose a refrigerator with a freezer door that is not closing properly. Found upper portion of freezer door slightly rubbing on cabinet for refrigerator. Adjusted hinges and tested unit. Found all is functioning properly at this time.
Near Buda, TX 78610
Brandon
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Arrived on site for customer complaint of water dispensing on its own, and pantry UI not working, found faulty controls and faulty pantry cover with UI, I replaced control kit and cover, unit tested good."
Near Seguin, TX 78155
Kevin
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and found washer is noisy while draining found debris in pump and after clearing washer is operating normally. No water leaks detected at time of service, job complete"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 08/09/2019
DISHWASHER GE GHDT168V00SS "Arrived on site for unit not washing, ran u it and found unit filling but not pumping, replaced pump and motor and tested good.no leaks on site"
Near Georgetown, TX 78633
Joel G.
Job Details: 08/09/2019
COOKTOP KITCHENAID KCGS956ESS02
Near , TX 78738
Leonardo
Job Details: 08/09/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for no display. Reset unit test unit and unit test good job complete.
Near Wimberley, TX 78676
Brandon
Job Details: 08/09/2019
OVEN KITCHENAID KOSE500ESS02 "Arrived on site to replace console, after replacing console, unit tested good.
Near Austin, TX 78731
Paul
Job Details: 08/09/2019
OVEN KITCHENAID KOCE507EWH08
Near Killeen, TX 76549
Al
Job Details: 08/09/2019
OVEN WHIRLPOOL WFE505W0HB1 Arrived to inspect no heat on a range oven.Verified the complaint and powered the unit on and pre heating stayed on screen.Removed and replaced the control.Removed the rear terminal block cover and noticed the terminal block was burned and damaged.Ordering the terminal and harness.Customer will supply the 4 prong range cord.Office to reschedule with customer.Needs more work.; ordrng 1 W11134842 (MAIN HARNESS ) and 1 WPW10245259 (TERMINAL BLOCK )
Near Austin, TX 78730
Paul
Job Details: 08/09/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for the dishwasher that is leaking water at the front left corner. I found the diverter leaking on the sump. Need to replace the sump and motor. I replaced the pump and tested the unit. The unit is working as designed. Call complete.
Near Lago Vista, TX 78645
James
Job Details: 08/09/2019
DRYER MAYTAG MED5500FC1 Arrived on site and tested operation. I found the spray nozzle constantly spraying water. Tested valve and got a reading out of range. Tested voltage to valve and found trace of voltage constantly to valve with unit off. Installed new control and valve. Tested operation and found unit working properly. Job complete
Near Fort Hood, TX 76544
Al
Job Details: 08/09/2019
DRYER WHIRLPOOL WED4850HW0 Arrived to inspect dryer issues.Confirmed the rear seal came off the unit and was damaging all of the customers clothes.Order a drum assembly with seal already attached.Office will reschedule with customer as soon as the PSP drum arrives.Needs more work; ordrng 1 W10899578 (DRUM ASSEMBLY COMPLETE )
Near Lago Vista, TX 78645
James
Job Details: 08/09/2019
DRYER MAYTAG MED5500FW1 Arrived on site and inspected unit. I found that the door seal has come off. Installed new door and tested. Unit tests good. Job complete
Near Liberty Hill, TX 78642
Lou
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW7300DW0
Near Spicewood, TX 78669
Paul
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KBFO42FTX03 Arrived onsite for the refrigerator that has frosting issues on the FC door. I found 2 issues with the unit. The top FC drawer was not installed correctly on the rails and the liner at the top had an air gap allowing air to get in from the RC. I sealed the liner and installed the drawer correctly. Call complete.
Near Lakeway, TX 78738
Robert
Job Details: 08/09/2019
OVEN KITCHENAID KDRS483VSS04 "Arrived on site for oven temperature too hot or too cold. Checked oven temperature at 300, 350,400. All three temperatures checked out to be accurate. Customer instructed on cooking methods on cooking meals for better results. Found no gas leaks. Oven working properly. Job complete."
Near Lakeway, TX 78738
Robert
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KBSN602ESS01 Arrived on job for no water coming on. Tested icemaker no water being dispense checked water valve there was no 120vac going to water valve. Found that there was a loose connector in wire harness. Fixed the loose connector and and tested water valve and icemaker both are working good. Water is being supplied. Found no water leaks. Complete.
Near Austin, TX 78704
Wesley
Job Details: 08/09/2019
DRYER MAYTAG MEDB765FC0 Arrived onnsite and repaired without motor by resetting the pulley switch permanently. All checks good. Unit is now operating as designed.
Near Austin, TX 78745
Robert
Job Details: 08/09/2019
WASHER GE HLC1700AXW Arrived on job for washer not starting. Found error code FC displayed on control panel which means failed control board. Talked to DW and she sent over tech sheet for FC code. Ran procedures on tech sheet and confirmed that the control board is not working. Ordered control board.; ordrng 1 WH18X27222 (CONTROL )
Near Austin, TX 78759
Cliff
Job Details: 08/09/2019
DRYER MAYTAG MEDC465HW Arrived on site to diagnose a dryer that is making noise. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on roller movement and noise as well as design of dryer. No repairs are needed and all is functioning properly.
Near Austin, TX 78730
Tyler B.
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site for no ice. Found ice maker mold stuck in dump position. Replaced ice maker and tested good, no leaks on site"
Near Leander, TX 78641
Jonathan
Job Details: 08/09/2019
MICROWAVE KITCHENAID KOCE500ESS08 Arrived on site for microwave door sagging. Inspected unit and work area. Found door not setting correctly on right left hinge. Removed hinge screw and corrected door. Assembled unit and tested. All tested good.
Near Leander, TX 78641
Jonathan
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site to install previous diagnosed part. Gained access to thermistor assembly. Removed remaining ice buildup. Removed thermistor and inspected connector found minor corrosion, cleaned with wire brush. Installed thermistor assembly. Tested operation and found working as designed. All tested good, no water leaks present. Spoke with customer on corrosion and user care guide.
Near Round Rock, TX 78665
Cliff
Job Details: 08/09/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to diagnose a microwave with a turntable that is not operating. Tested unit and found turntable motor locked up. Replaced turntable motor and tested unit. Found all is functioning properly at this time.
Near Leander, TX 78641
James
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site and tested operation. I found ice maker not functioning in diagnostics. Tested for voltage and found no voltage to ice maker. Inspected harness and connections and found that the harness has broken at lower hinge. Unit will require new freezer door to repair.
Near Austin, TX 78726
Paul
Job Details: 08/09/2019
MICROWAVE KITCHENAID KBHS109BSS00 "Arrived onsite for the microwave to replace the previous diagnosed parts. I found the door switches and interlocks good. I found the 250ma fuse on the AM open. The AM needs to be replaced to further test and possibly complete service. I replaced the AM and tested the unit. The unit powered on, accepted commands on the control panel,, but when start was pressed it beeped but nothing came on. After further testing I found the 12VAC circuit on the UI transformer open. The UI transformer needs to be replaced. ordrng 1 W10354050 (TRANSFORMER MICROWAVE UI)"
Near Waco, TX 76706
Arthur B.
Job Details: 08/09/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer too hot. Removed back panel and found element grounded out. Removed and replaced element and cutoff. Reassembled and tested. Dryer now heats as intended. Advised also to have venting clean due to clog on outside. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Pflugerville, TX 78660
Andy
Job Details: 08/09/2019
DRYER WHIRLPOOL WED87HEDW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I tested temps in the FC=9 degrees and RC=43 degrees. Due to ice built up on the ice maker housing, I removed and replaced the ice maker housing adaptor and sealed it with some sealant. Checked the ice maker on test 56 and it showed no error code. Tested harvest on test 57 and it operated as designed. Tested the fill tube on test 45 and the ice maker filled. I inspected the both evaporators and both had good frost patterns. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Austin, TX 78748
Leonardo
Job Details: 08/09/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for knob broken. Replaced knob test unit and unit test good. Job complete.
Near Round Rock, TX 78681
Joel G.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived on site to install parts ordered by previous tech. Found heavy corrosion at the heat exchanger but attempted to repair. Replaced evaporator and compressor with drier and valve. When pulling system in a vacuum I found a restriction. Replaced drier again, flushed system and couldn’t clear restriction.
Near Waco, TX 76705
Arthur B.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of icemaker not dispensing on french door refrigerator. Found impeller stripped on dispenser motor shaft. Removed and replaced dispenser motor along with new impeller. Reassembled and tested. Found icemaker now dispensers as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78741
Leonardo
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDT720PADM Arrived on site to test unit for unit not heating. Test unit and found bad heating element. Test unit for leaks not leaks present unit heating correctly job complete.
Near Austin, TX 78703
Luis
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "arrived on site for no ice. Found bail arm raised to off,lowered bail arm,icemaker ran through a cycle,ice dumped in bin,water filled icemaker unit working as designed."
Near Austin, TX 78759
Cliff
Job Details: 08/09/2019
REFRIGERATOR GE PSHS6PGZBESS Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found fresh food and freezer fans not running due to shorted control board. Also ordering fan motors in case needed. Office will need to have a job authorized by home warranty company.; ordrng 1 CNOTES (NEED AUTHO) and 1 WR49X10251 (cover asm ff inlet) and 1 WR55X11033 (board main combined) and 1 WR60X10318 (motor dc evap fan as)
Near Austin, TX 78704
Wesley
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived onsite and found bimetal open in diagnostics and forced defrost not activating the heater. Evap frozen over, ordering defrost and heater and returning with bimetal. ; ordrng 1 W10857624 (heater)"
Near Canyon Lake, TX 78133
Brandon
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL GX5SHDXVD01 "Arrived on site for customer complaint of unit not cooling properly, found no power getting to fan motor, I replaced control, unit tested good."
Near Georgetown, TX 78628
Joel G.
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to to diagnose dishwasher not washing. Ran diags and found no water filling. Found motor loud when trying to wash. Found water turned off to the dishwasher. Verified operations and no leaks detected.
Near Round Rock, TX 78664
Joel G.
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW8000DW5 Arrived on site to diagnose washer not advancing. Found latch failure. Replaced and found gear loud. Replaced parts and found proper operations. No leaks detected. Drain is secure.
Near Austin, TX 78738
Paul
Job Details: 08/09/2019
RANGE WHIRLPOOL KDRS463VSS04 Arrived onsite for the range with yellowing burners and not going to the lowest setting. I found a choke had fallen out of the LF burner causing the flames to yellow tip. I removed the choke because it shouldn’t have been in that burner head. The left front burner is the only one with the simmer orifice and the only burner that should have a simmer knob but the customer had simmer knobs on both left burners. I explained to ms that she had the wrong knob for the RR burner. The knob needs to be replaced. Ordering c-notes & W11103351 KNOB.; and 1 W11103351 (KNOB)
Near Waco, TX 76705
Arthur B.
Job Details: 08/09/2019
WASHER GE GFW450SPMDG
Near Wimberley, TX 78676
Brandon
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDT720PADW2 "Arrived on site for customer complaint of unit leaking, I ran diagnostic test cycle, did not find any leaks.
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site to replace control board for ice box fan not running. This control or power it up but only at a very slow speed during diagnostics where is the original control powered it up to full speed. Will order the control again along with the user interface.; ordrng 1 W11039890 (cntrl-elec) and 1 W11333076 (CONTROL)
Near Hutto, TX 78634
Andy
Job Details: 08/09/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for dented cooktop. Inspected unit and found cooktop is dented on left hand side (See SD-QUICKPIC) Contacted office and was made aware that it is covered. Removed damaged part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/09/2019
OVEN WHIRLPOOL WOS51EC7HS01 "arrived on site to inspect wall oven control panel not responding. Upon further inspection, the customer advised that the control panel has been responding intermittently and the most recent time she had turned it on and walked away. When she came back a few minutes later, the display showed 100 degrees and when she opened the door, it was room temp inside the unit. I placed the unit in diagnostics and it showed error code F6E4-UI/ACU status mismatched. I cleared the code and tested and unit came on and began to heat. Due to this error code, I am ordering the UI panel and will return with the main control (ACU). . ;1 W11297725 (CONSOLE)"
Near Austin, TX 78749
Robert
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived on job for vibration or unbalanced on washer. Calibrated washer and tested and vibration is still there. Need to order spin basket.; ordrng 1 W10752283 (washplate) and 1 W10811957 (spin basket)
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/09/2019
MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site to repair unit that is not venting properly. Lowered microwave to find that there was a gap between the vent of the microwave and the venting of the house which is causing airflow back into the room which is the customers concern.
Near Bastrop, TX 78602
Scott
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Arrived on site for top shelf item freezing . Ran temps in several spots in fresh food . 43,34, 32 at vent . Ordering control , will return and install UI and thermistors . No water leaks detected at time of service . Please call to set return .; ordrng 1 W11196400 (CONTROL) and 1 W11214887 (UI)"
Near Seguin, TX 78155
Kevin
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM "Arrived on site and found ice is not dispensing, found motor is rusted and after replacing it will still not dispense. After replacing motor will still not turn, found wires at bottom of freezer door are broken, a new door will be needed to correct the issue. No water leaks detected at time of service, job complete ; ordrng 1 LW10639122 (dor-fip)"
Near Leander, TX 78641
Lou
Job Details: 08/09/2019
OVEN WHIRLPOOL WOD51EC0HS00 "arrived on site to inspect oven UI console. Upon further inspection, the customer advised that they were cooking in the unit and when they opened the door all the way, steam came out of the unit and fogged up the display and the display began to jump back and forth between time and temp. I advised the customer that when cooking to make sure they keep all food covered to keep any/all moisture from rising into the console. I placed the unit in diagnostics ad found error codes F6E4-UI/ACU status mismatched. I removed and replaced the main control (ACU) and the console and tested. The unit operated as designed
Near Leander, TX 78641
Lou
Job Details: 08/09/2019
DISHWASHER KITCHENAID KDTE104ESS2 "arrived on site to inspect dishwasher not washing. Upon further inspection, the customer advised that the unit dispenses water into the tub, but the dishes don’t clean ad she can’t hear the motor come on. I placed the unit in diagnostics showing error codes F7E1. I cleared the code and continued with testing. I placed my multimeter on t(e black wire at the junction box to test amps while the unit tested. The unit dispensed water into the tub and the motor never came on. I could hear the diverter moving, but no motor and no amps showing when the motor was to come on. I advanced testing and the dispenser opened, the drain pump came on and the element heated. I advised the customer of my findings and advised that I would be replacing the sump/motor assembly. I removed and replaced the sump/motor assembly and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78717
James
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site and found right pad has broken off again. Installed new pad and applied a very small amount of grease to pad to allow pad to slide betting on ,teal surface. Door still falls open but at a slower rate. I also added tension to both springs. Instructed customer that the grease on the pads will help with longevity of pads against the metal surface and as the grease wears off the tension will increase. Unit working as designed. Job complete"
Near Elgin, TX 78621
Andy
Job Details: 08/09/2019
RANGE GE JGB660SEJ4SS Arrived on site for range tripping breaker. Tested and inspected unit and found unit tripping breaker and loose door gasket. Inspected unit and found no issues with unit leading to tripping breaker. Found that breaker is GFCI/AFCI . Fixed gasket issues and instructed customer that unit is not intended for such breaker and that if allowed a standard breaker is recommended. No other repairs are needed at this time.
Near Austin, TX 78746
Wesley
Job Details: 08/09/2019
RANGE JENN-AIR JGRP436WP01 Arrived on site and installed control with TB. Determined that the spark module also needs to be replaced. Ordering spark module. Please send TB and WP for return visit. Returning with valve. ; ordrng 1 WPW10331686 (module-spk)
Near Austin, TX 78747
Luis
Job Details: 08/09/2019
REFRIGERATOR LG LFXC24726D/00 Arrived on site for cooling issue. Found E rf error code. Error code due to fan motor not powering on. Unit will need fan assembly. Customer is going to try and defrost unit and call back if problem continues.