Near Austin, TX 78759
Cliff
Job Details: 07/08/2019
WASHER UNKNOWN HLC1700AXS Arrived on site to diagnose a washing machine that will not spin. Tested unit and found no led on on motor control indicating MCU failure. Motor will need to be replaced to complete repairs. Office will need to set return date do to part availability.; ordrng 1 WH18X27723 (MOTOR)
Near Austin, TX 78717
Tyler B.
Job Details: 07/08/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived onsite for unit display out, found inner lights on, removed console and replaced. Display. NOw working and functions tested good."
Near Austin, TX 78741
Leonardo
Job Details: 07/08/2019
MICROWAVE AMANA AMV2307PFS3 Arrived on site to replace panel and control board. Replaced both parts test unit and unit test good job complete.
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL GD25DFXFW01 "Arrived on site for unit that is freezing in the fresh food section. Currently the temperature in the freezer was 1°, bottom of the fresh food section was 36°, and the top of the fresh food section was 39°. Visited with customer about vent locations and how blockage of them can cause temperature imballances. Visited with customer about vent openings for the lower crisper area and how that vent opening can create freezing temperatures in the bottom crisper’s. Cleaned and vacuumed the condenser coil‘s. All water connections were dry."
Near Leander, TX 78641
Joel G.
Job Details: 07/08/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site to diagnose microwave not coming on. Verified 120 vac at outlet. Found open fuse. Customer informed me it happened when it wasn’t in use. Found switches faulty. Replaced switches but still need two to be replaced along with interlocks. Verified operation after replacing fuse to make sure it heats fine. Per parts list, interlocks should come with switches.ordrng 1 W10138793 (fuse) and 2 W11197766 (interlock)s"
Near Cedar Park, TX 78613
Joel G.
Job Details: 07/08/2019
WASHER MAYTAG MVWB835DW1 Arrived on site to install parts ordered by previous tech. Confirmed issue. Replaced parts and verified operations. Verified no water leaks at time of svc call. Drain is secure.
Near Jarrell, TX 76537
Al
Job Details: 07/08/2019
DRYER WHIRLPOOL WED6200SW1 Arrived to inspect dryer not working.Confirmed the complaint and checked continuity on all necessary parts.The fuse had NO continuity.Removed and replaced the fuse.Customer was advised to have excessive lint buildup cleaned to prevent the same failureCustomer satisfied JOB COMPLETE
Near Georgetown, TX 78633
Joel G.
Job Details: 07/08/2019
REFRIGERATOR GE GSS25GSHECSS Arrived on site to install parts I previously ordered. Replaced and verified operations. Dispensed several cups of water and verified no water leaks at time of svc call.
Near Round Rock, TX 78665
Al
Job Details: 07/08/2019
RANGE WHIRLPOOL WFG525S0HS1
Near Austin, TX 78732
Andy
Job Details: 07/08/2019
DISHWASHER WHIRLPOOL KUDS30CXSS4 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Found unit now lights up but does not respond. Office to schedule.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10402110 (FUSE) and 1 W10416592 (HARNESS ) and 1 WPW10380685 (CONTROL ) and 1 WPW10500165 (CONTROL )
Near Robinson Ranch, TX 78729
Tyler B.
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for unit no cooling, found compressor to running, replaced start dev but noticed condenser fan was not running, found control to be failed, replaced control and tested good. No leaks on site"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/08/2019
DISHWASHER KITCHENAID KUDS30FXSS8 Arrived on site and install control board per previous technician for unit not filling with water.; ordrng 1 LOUONLY and 1 W10873429 (housing) and 1 WPW10195036 (float assembly)
Near Spicewood, TX 78669
Leonardo
Job Details: 07/08/2019
OVEN WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for oven cover paint coming off. Test unit and unit test good job complete.
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/08/2019
WASHER MAYTAG MVWC400XW1 Arrived on site for unit that would not start. Checked unit and found that the installers did not turn on The hot or the cold water nor did they secure the drain hose to the stand pipe. Corrected the situation and tested unit. Operations are now normal and water connections are all dry now.
Near Austin, TX 78735
Brandon
Job Details: 07/08/2019
ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for customer complaint of unit not producing ice, found short in bin thermistor, after replacing bin thermistor, unit tested good.
Near Austin, TX 78660
Andy
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78664
Al
Job Details: 07/08/2019
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived to inspect microwave not powering on.Plugged the unit in to a different outlet and unit began operating as designed.Tested the unit with 2 minute water cup test and unit heated properly.CUSTOMER SATISFIED JOB COMPLETE
Near Round Rock, TX 78681
Cliff
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL ED25UEXHW01 arrived on site to diagnose a refrigerator that is over cooling. Tested unit and found refrigerator thermostat not turning off even though RC was below 30°. Replaced cold control as it was not opening contacts at correct temperatures. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Manor, TX 78653
Cliff
Job Details: 07/08/2019
DRYER WHIRLPOOL WED75HEFW0 Arrived on site to diagnose a dryer that is not completing cycles and giving error codes. Tested unit and found two user interface error codes and restricted airflow error saved in control. Replaced control panel through AEX one year warranty and tested unit. Found all is functioning properly at this time. Cleared all error codes from computer after repairs were complete.
Near Austin, TX 78752
Ron
Job Details: 07/08/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived onsite for washer not finishing the cycle, performed diagnostics found the cold water valve and line severely clogged with sediment. I was able to clear the cold water line and cleaned valve screen. Tested cold water again pressure was a lot better filled with no issues or error in the normal cycle. Customer advised they recently had this happen with their kitchen sink as well. Tested washer in a normal cycle, Progressed thru fill with no problems"
Near Morgan's Point Resort, TX 76513
Al
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived to inspect ice maker not making ice.Customer advised she uses this residence as her vacation home and turned the cooling down to conserve energy.The freezer temperature was set lower, so the ice maker never dropped the harvested ice into the ice bin.Customer now understands the dynamics of her unit.ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.JOB COMPLETE."
Near Austin, TX 78701
Ron
Job Details: 07/08/2019
DISHWASHER WHIRLPOOL WDF518SAAB0 "Arrived onsite for dishwasher not running, confirmed only 2 buttons would operate normal and rinse only. Door switch was working unit beeped each I opened or closed the door.
Near Leander, TX 78641
Joel G.
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to diagnose fridge not making ice. Verified 8 degs in ice room. Ran diags and no error codes test 56. Ran harvest test and checked fine. Ran water fill test and got no water from fill tube to ice maker. Found a frozen fill tube again. Verified 120 vac to heater. Heater will need to be replaced. Customer mentioned unit was completely shutting off intermittently and no interior lights would work until they reset power to fridge then it worked fine.Verified no water leaks at time of svc call.; ordrng 1 W10843055 (cntrl-elec)"
Near Austin, TX 78717
Tyler B.
Job Details: 07/08/2019
RANGE WHIRLPOOL WFG515S0ES1 "Arrived onsite for front burners not igniting, found igniter had fell down, was able to get back out and re install, and tested good. No gas leaks on site"
Near Georgetown, TX 78626
Cliff
Job Details: 07/08/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to diagnose a dishwasher with another rack that will not stay in place. Found left side rack stop missing from rail. Found stop in bottom of dishwasher and reinstalled it properly. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78727
Tyler B.
Job Details: 07/08/2019
RANGE WHIRLPOOL WEG745H0FS0 "Arrived onsite for unit front right burner not always igniting. And oven not always heating. Found the burner head slightly warped, replaced and tested good. Found the igniter has failed and is attempting several clicks to ignite. Unit will need igniter to complete repair. . ; ordrng 1 WPW10324262 (igntr-oven)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/08/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived on site for unit leaking water found water reservoir was wet on the incoming line. Replaced water reservoir. Tested unit. All water connections are dry.
Near Leander, TX 78641
Joel G.
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to diagnose fridge not cooling. Found temps about 2 in frz and 37 in ff side. Found ice building up in back of frz and could have been cause of higher than normal temps. Cleared and verified operation. Verified no water leaks at time of svc call.
Near Austin, TX 78753
Ron
Job Details: 07/08/2019
FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site for stand alone freezer not cooling, confirmed temps in freezer were 56 degrees, pulled freezer out found the compressor was running but was extremely hot to the touch. Evaporator ran was running as inside the freezer. Need sealed system compressor and evaporator. Item is located building behind the home . Contacted Whirlpool Andy SR7725275106 Recommend ordering dye dryer also recommend we contact trade customer support for further warranty clarification. I spoke with CS placed order for compressor dye dryer and evaporator. Office will contact customer to reschedule. ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)"
Near Austin, TX 78723
Ron
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Onsite to to replace bullion rail and rocker switch. Installed switch and mullion rail. Confirmed mullion was getting warm
Near Austin, TX 78737
Brandon
Job Details: 07/08/2019
DRYER WHIRLPOOL WED9200SQ1 "Arrived on site for customer complaint of unit not heating, found faulty heating element, after replacing element, unit tested good.
Near Lakeway, TX 78734
Luis
Job Details: 07/08/2019
REFRIGERATOR KITCHENAID KSSC48QTS00 "Arrived on site for no cool. Removed evaporator cover found large ice ball on inlet to evaporator,diagnosed leak at evaporator assembly. Will need to replace evaporator and filter drier. Lm only; ordrng 1 CNOTE (LM ONLY) and 1 CNOTE (2HRS ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 WP2306094 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/08/2019
OVEN GE JK3500DF3BB Arrived on site and replaced lower oven door latch assembly.
Near Austin, TX 78741
Leonardo
Job Details: 07/08/2019
DISHWASHER WHIRLPOOL WDF520PADM9 Arrived on site to test unit for unit leaking. Test unit and found loose dispenser. Secured dispenser test unit an dunit test good job complete no leaks present at this time.
Near San Marcos, TX 78666
Kevin
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and inspected refrigerator and found no ice production, ran test 56 and found E2 motor loss position. Ran test 57 and icemaker did not cycle, after replacing icemaker ran test 57 again and it cycled correctly. Also ran test 45 and it filled with water correctly. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Joel G.
Job Details: 07/08/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to diagnose range oven not working. Igniter not coming on and verified 120 vac to it indicating faulty igniter. Replaced and verified temps.
Near Hutto, TX 78634
Cliff
Job Details: 07/08/2019
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site to diagnose a refrigerator that is making an unusual noise when the door is opened and closed. Found frame not able to shift due to uneven floors. Adjusted frame tension bolts and tested unit. Found all is working properly at this time and noise has been eliminated . No leaks were found at time of service.
Near Austin, TX 78729
Tyler B.
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived onsite for unit not cooling, checked inverter and found it running but very hot, replaced inverter for safety. Found evap in ref frozen, ran diagnostics and found thermistor shorted, replaced thermistor and tested good. No leaks on site"
Near Austin, TX 78733
Andy
Job Details: 07/08/2019
ICE MACHINE WHIRLPOOL KUIX305ESS1 Arrived on site to install previously diagnosed part. Installed part and tested unit. All operations are normal. No water leaks present at time of service
Near Pflugerville, TX 78660
Andy
Job Details: 07/08/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for refrigerator lights not working properly. Tested and inspected unit and found failed freezer light module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76549
Joel G.
Job Details: 07/08/2019
REFRIGERATOR LG LFX25991ST/02 "Arrived on site to diagnose fridge not cooling. Verified room temp both compartments. 6 blinks on main board indicates system issue. Checked pressures from taps put on by previous tech and verified 20 inch vacuum low side and almost 200 head pressure. When I tapped high side I found lots of black debris coming out of the system indicating a burnout. Called source, spoke w/ David, who says all system components will need to be replaced including the heat exchangers since there are kits to replace them now and it still may not work. To attempt this repair, it will take about 7-8 hours worth of labor which isn’t covered by warranty and only parts are.
Near Austin, TX 78734
Brandon
Job Details: 07/08/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for customer complaint of noise issue, found cracked blower wheel, after replacing blower wheel, unit tested good."
Near Leander, TX 78641
Joel G.
Job Details: 07/08/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose dishwasher leaking. Found it leaking from vent. Vent gasket didn’t look faulty but possible it doesn’t seal tight anymore. Put back together and found control panel doesn’t close tight with vent. Control panel and clips will need to be replaced also. Found no other leaks at time of svc call.; ordrng 2 W10815836 (clip)s and 1 WPW10733627 (console)
Near Austin, TX 78744
Brandon
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for customer complaint of unit not cooling, found compressor and fans running, found freezer was at 40 degrees, found sealed system leak. Ordering compressor, evaporator, drier, and valves. ; ordrng 1 2188823 (evaporator) and 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 Tj90sf8404 (ACCESS VALVE) and 1 W10879296 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78736
Brandon
Job Details: 07/08/2019
WASHER MAYTAG MHW5500FW0 "Arrived on site for customer complaint of unit giving error code, found water supply was interrupted and giving low flow error and drain pump was activated. Unit tested good after error codes were cleared.
Near Austin, TX 78717
Tyler B.
Job Details: 07/08/2019
RANGE WHIRLPOOL WFG540H0AS1 "Arrived onsite for for knobs falling off u it. Found all cracked . Replaced all knobs and tested good, no gas leaks on site"
Near West Lake Hills, TX 78746
Andy
Job Details: 07/08/2019
REFRIGERATOR JENN-AIR JF42NXFXDE00 Arrived on site for refrigerator making too much ice. Tested and inspected unit and found ice maker shut off arm not properly attached to ice maker. Reinstalled ice maker shut off arm properly and tested unit. All operations are normal. Spoke with customer on use and care of unit and practice for best performance. No water leaks present at time of service.
Near New Braunfels, TX 78130
Kevin
Job Details: 07/08/2019
DISHWASHER GE GDF620HMJ0ES "Arrived on site and found drain pump vibrates loudly once water is removed from dishwasher. Spoke to GE tech line and they said to replace the drain pump and see if the noise still happens. After replacement drain sounds normal during operation. No water leaks from connections at time of service, job complete"
Near Wimberley, TX 78676
Luis
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for no cool. Pierced system found no refrigerant in system. Removed evaporator cover,found uv dye on foam insulation on cabinet and uv dye running down suction line. Moved cap tube and tube broke indicating leak at cap tube in cabinet.
Near Austin, TX 78746
Andy
Job Details: 07/08/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site for washer leak issues. Tested and inspected unit and found no issues with unit. Found that stand pipe in wall can not keep up with draining water and starts to over flow. Spoke with customer on use and care of unit and practice for best performance. As well as recommended plumber look at standpipe drain line. No repairs are needed at this time. Instructed customer not to use unit until after issues are fixed due to risk of water damage.
Near Austin, TX 78756
Leonardo
Job Details: 07/08/2019
RANGE LG LSG4513ST00 Arrived on site to test unit for bake not working. Test unit and found bad bake ignitor. Will need to order new bake ignitor MEE61841401 and new EBR80327001 office to reschedule. ; ordrng 1 EBR80327001 (PCB ASSEMBLY ) and 1 MEE61841401 (BAKE IGNITER )
Near New Braunfels, TX 78132
Kevin
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site and inspected refrigerator and found water filter is not engaging filter head properly. Replaced filter head with a bypass end it is now working correctly. No further repair is required at this time, no water leaks from connections at time of service"
Near Round Rock, TX 78665
Al
Job Details: 07/08/2019
COOKTOP WHIRLPOOL WFE525S0HS0 Arrived to inspect front left burner outer element not working.Confirmed the complaint and removed and replaced both the switch and burner.Reassembled the unit and unit began operating as designed.All burners now work.CUSTOMER SATISFIED JOB COMPLETE
Near Austin, TX 78704
Ron
Job Details: 07/08/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not finishing cycles, performed diagnostics confirmed only error code was a f8e1 long fill found cold water and hot water coming in weak. Replaced valve cold water was corrected but hot was improved but still had low pressure recommended customer have hot water faucet checked. I as long instructed on drain line must have an air gap or washer will not drain correctly on the setup in place causing washer to stop. Lastly advised washer must be on a grounded outlet or the control will not work properly causing sporadic operation. I advised ground adapter was not sufficient,customer will have an electrician correct"
Near Austin, TX 78717
Tyler B.
Job Details: 07/08/2019
WASHER LG WM3270CW.ABWETUS "Arrived on site for unit gasket spring that came off, was able to get back on and tested good. O leaks on site"
Near Kyle, TX 78640
Kevin
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL GI6FDRXXY07 "Arrived on site and inspected refrigerator and found evaporator drain in freezer is frozen. Removed rear panel and found old style drain hose is still on refrigerator. Replaced drain hose with new P-trap and removed ice from the interior of the freezer. No water leaks from connections at time of service
Near Austin, TX 78738
Leonardo
Job Details: 07/08/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site to test unit for microwave not working. Test unit and found unit working as designed could not duplicate the problem job complete.
Near Dale, TX 78616
Kevin
Job Details: 07/08/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site and replaced start switch diagnosed by previous technician, customer requested that we inspect lint trap because an item has fallen down and is causing it to rattle against fan blade. Customer has a pile of pencils, craft materials, and random things sitting directly in front of lint trap. Explain to them edit is very likely one of these items he would fall into the dryer. Explained that this would not be covered under warranty it is not a fault of the machine
Near Austin, TX 78732
Andy
Job Details: 07/08/2019
WASHER WHIRLPOOL WFW94HEXW1 Arrived on site for washer not operating and F6-E2 And F6-E1 error codes. Tested and inspected unit and found failed motor control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Joel G.
Job Details: 07/08/2019
RANGE ELECTROLUX EW30ES65GSF Arrived on site to diagnose gasket around control panel loose. Gasket is glued onto main top and showed customer.
Near Round Rock, TX 78664
Al
Job Details: 07/08/2019
WASHER WHIRLPOOL WTW7500GW2 Arrived to inspect washer not filling properly.Ran diagnostics test mode and confirmed the issue.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED.JOB COMPLETE
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/08/2019
OVEN WHIRLPOOL GW397LXUS06 Arrived on site for unit that has some selections that will not work. Found that the unit has a failed touch panel. Will order a new touch panel. ; ordrng 1 WPW10207928 (swtch-memb)
Near Lakeway, TX 78734
Leonardo
Job Details: 07/08/2019
OVEN JENN-AIR JJW3830DP02 Arrived on site to test unit for panel not working. Test unit and found bad ui. Replaced panel test unit and unit test good job complete.
Near New Braunfels, TX 78132
Kevin
Job Details: 07/08/2019
DRYER MAYTAG MED5500FC0 "Arrived on site and inspected dryer and found thermal fuse has failed, also found dryer vent was kinked and crushed and recommended that it be replaced. Also found restricted airflow error. Vent to exterior has not been serviced in two years and recommended that this be done before dryer is used again otherwise risk of thermal fuse failing again.
Near Austin, TX 78734
Andy
Job Details: 07/08/2019
MICROWAVE JENN-AIR JMW3430DP02 Arrived on site for microwave UI issues and close door error. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78759
Cliff
Job Details: 07/08/2019
WASHER WHIRLPOOL MHW5500FW0 ARRIVED ON site washing machine that is Leaving clothes wet at the end of the cycle. Found control board miss registering and balance loads. Her service plan or replace control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78749
Luis
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF06 "Arrived on site for no ice. ICEMAKER not running through a forced cycle diagnosed faulty icemaker,installed updated icemaker kit powered unit on water filled icemaker unit working as designed"
Near Coupland, TX 78615
Cliff
Job Details: 07/08/2019
DRYER MAYTAG MEDC215EW1 Arrived on site to diagnose a dryer that is taking too long to dry clothes. Found external venting clogged causing the unit to have lack of air flow. Advise customer of findings and advise having external venting cleaned every six months to prevent fire hazards and to improve dryer performance.
Near Round Rock, TX 78665
Al
Job Details: 07/08/2019
OVEN WHIRLPOOL WOS51EC0AS00 Arrived to inspect wall oven no power issues.Confirmed the complaint and removed and replaced the control.Reassembled and tested the unit and unit tested as designed..JOB COMPLETE
Near Austin, TX 78729
Tyler B.
Job Details: 07/08/2019
RANGE WHIRLPOOL WFG525S0HS0 "Arrived onsite for unit not accepting touch. Found control faulty, replaced control and tested all functions good. O leaks on site"
Near Manchaca, TX 78652
Luis
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived to unit 1311 for no cool. Compressor running no frost on evaporator,pierced system unit low on refrigerant diagnosed leak in system. Installed new evaporator, compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly
Near New Braunfels, TX 78130
Kevin
Job Details: 07/08/2019
FREEZER KITCHENAID WRV986FDEM "Arrived on site and found customer has a Lowe’s extended warranty, took a picture of receipt. Found condensation on top of freezer door gasket and will need to add gasket strips per tech line. If you have never done this before speak to CS for KB or instructions. Icemaker is also leaking into bin also took a picture and will order this as well. No water leaks detected at time of service ; ordrng 2 A3189395 (gasket)s and 1 W10886939 (icemaker)"
Near Austin, TX 78753
Ron
Job Details: 07/05/2019
RANGE GE JGBS66DEK3BB "Arrived onsite to replace previously ordered parts, installed new socket and control board. Tested range on bake, reached 350 degrees with no problems"
Near Kyle, TX 78640
Leonardo
Job Details: 07/05/2019
UNKNOWN UNKNOWN 1.23E+12
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Left on site to diagnose a refrigerator that is not sealing properly. Tested unit and Found Center mullion not closing due to doors not being level. Leveled unit and noted ice dispenser motor not opening and closing properly. Ice dispenser motor will need to be replaced to complete repairs..; ordrng 1 W11189145 (ICE DOOR BRACKET) and 1 W11204892 (SEPARATOR)
Near Austin, TX 78703
Ron
Job Details: 07/05/2019
FREEZER WHIRLPOOL EV161NZTQ002 "Arrived onsite for not cooling and making a loud noise. Freezer was currently running and cooling. Customer explained she accidentally left door, Sunday causing ice cream to melt. Closed the door within 24hrs freezer started making noise. Customer unplugged for 24 hrs now it is running properly. Performed diagnostics confirmed freezer temp of 8 degrees everything was frozen solid. I advised unit possibly had ice build up unplugging for 24 hrs resolved it. Confirmed seals were in good shape as well"
Near Austin, TX 78734
Paul
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL ED5LHAXWB02 Arrived onsite for the refrigerator that’s not dispensing water or making ice. I found the water dispenser paddle jammed and not hitting the micro switch. I corrected the arm and tested the dispenser. The unit worked but had poor water flow because the filter is defective. I removed the filter and the unit worked as designed. I tested the ice maker and found no voltage to it from the receiver. The emitter and receiver needs to be replaced.. I replaced the emitter and receiver controls and tested the unit. The new receiver is not seeing the emitter. Reordering the control & c-notes.ordrng 1 C-NOTES (CUSTOMER REQUEST AFTER 12:00 APPOINTMENT) and 1 W10757851 (CONTROL)
Near Georgetown, TX 78633
Jonathan
Job Details: 07/05/2019
DISHWASHER GE GDT695SSJSS "Arrived on site for GE dishwasher top rack making noise. Inspected unit and rack. Checked for all bearings in place. Checked for service pointer on unit, found none. Called GE each support and spoke with Chuck. Found rack not binding up and pull out as designed. Check said that normal. Case#190703-001-291. Customer can contact GE customer service at 1-800-386-1215.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to replace the harness thermistor due to unit not cooling. Replaced the thermistor and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78723
Scott
Job Details: 07/05/2019
DISHWASHER KENMORE 665.1595879 Arrived on site for leaking DW . Found barrier in door has failed . Job complete.
Near Kyle, TX 78640
Kevin
Job Details: 07/05/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found timer is not advancing, replaced timer and dryer is now operating properly. Found no airflow through windscreen and recommended to customer that it be cleaned before dryer is used again. Job complete."
Near Austin, TX 78735
Leonardo
Job Details: 07/05/2019
DISHWASHER KITCHENAID KDTE704DSS1 "Arrived on site tested unit to find unit door upper installation mount loose and interfering with door operation. The installation mount has double sided tape that is wearing out. Adjusted the unit mount to allow unit door operation. Unit washes fills, drains, as designed. Job complete."
Near Cedar Park, TX 78613
James
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on site and tested operation. I found water lines making a hammering sound when calling for water in dispenser. I found that the filter is not seating properly due to a bushing installed on left side of mounting plate causing the release button to get stuck on the lower grille. Corrected issue and tested. Unit now working properly. Job complete
Near Nolanville, TX 76559
Arthur B.
Job Details: 07/05/2019
COOKTOP GE JP3536SJ1SS "Arrived onsite for customer complaint of cooktop not coming on. Removed cooktop, upon inspection and found RR infinite switch shorted. Unit will need new RR infinite switch to complete repair. No other issues found and left breaker on off position.; ordrng 1 WB24X22340 (switch infinite cont RR)"
Near Austin, TX 78726
Paul
Job Details: 07/05/2019
WASHER LG WM9000HVA.ASSEEUS "Arrived onsite to replace the previous diagnosed parts. I found the black wire at the molex connector side of the tub light has shorted out. I reset the circuit breaker, disconnected the light, and tested the unit in diagnostics. The unit worked as designed. Need to replace the tub light to complete service. Ordering C-notes & EAQ61400802 LAMP,LED.; ordrng 1 C-NOTES (OFFICE TO SCHEDULE THE RETURN VISIT.) and 1 EAQ61400802 (LAMP,LED)"
Near Lakeway, TX 78734
Paul
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for the dishwasher not cleaning the dishes. I found the pump motor trying to run but it was locked up. I replaced the the pump and motor. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/05/2019
WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washing machine that is making abnormal noise. Tested all parts and components and found no mechanical failures or abnormal operation with washer at this time. No further repairs are needed. Advised homeowner on expected noise and best operation of machine to prevent out of balance loads. No leaks were found at time of service.
Near Round Rock, TX 78681
Al
Job Details: 07/05/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived to inspect error codes. Confirmed the complaint and removed and replaced the blower and control.Reassembled the unit and the unit began operating as designed.JOB COMPLETE
Near Liberty Hill, TX 78642
James
Job Details: 07/05/2019
WASHER WHIRLPOOL WFW8620HC0 Arrived on site and tested operation. I found no function from ui. Tested voltage and found proper voltage at outlet but no voltage at control. I found the L1 power in at line filter not plugged in and not locked into molex connector. Secured connection in molex and plugged L1 into line filter. Tested operation and found ace has a slow blink indicating a failed component. Ran diagnostics and found the clean washer button is not responding and the ui will turn it self off and on. Installed new ui and tested. I found same issue and unit will not advance through diagnostics. Unit will also need acu to complete repair. ; ordrng 1 W11322880 (CONTROL)
Near Marble Falls, TX 78654
Cliff
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker leaking and not cycling. Replaced icemaker and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04
Near Round Rock, TX 78664
Al
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived to inspect door damage.Customer advised the only damage to he unit was on the name plate.I removed and replaced the name plate.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE
Near Leander, TX 78641
James
Job Details: 07/05/2019
WASHER LG WM3370HWA Arrived on site and installed new ui. Ran diagnostics and found unit working properly. Customer requested to level unit but all leveling feet have been removed from pedestal and I cannot level the unit. Job complete.
Near Austin, TX 78735
Kevin
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived on site and found still no production from icemaker, didn’t find any voltage to icemaker and when attempting to cycle manually motor does not turn. Found black wire with white tracer does not have continuity. Took picture. Will need to bring back new harness.; ordrng 1 W10838084 (harns-wire)"
Near Leander, TX 78641
Tyler B.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived onsite for light not working, found switch shorted, removed and replaced switch and tested good."
Near Taylor, TX 76574
Jonathan
Job Details: 07/05/2019
RANGE AMANA NED4655EW1 "Arrived on site to install previous diagnosed parts. Removed failed motor and installed new. Tested operation, all tested good."
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site to replace compressor for refrigerator. Upon arrival noted refrigerant lines sitting up against the back cover and frame of refrigerator causing abnormal vibration and noise. Adjusted all lines and leveled unit. Found all is functioning properly at this time and no further repairs are needed. No leaks were found at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 07/05/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site and inspected dryer and found all components are operating properly but control board is not sending power to heating element on L 1. Replaced control board and dryer will now heat properly. No lint found in cabinet at time of service, job complete."
Near San Marcos, TX 78666
Robert
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on job to replace harness. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78734
Paul
Job Details: 07/05/2019
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for the dryer making a thumping sound when it starts up and stops. I tested the unit and could hear the noise the customer was talking about. I removed the drums and tested the unit and could still hear the noise coming from the vent. I found debris in the periscope vent that had gotten past the filter and it was hitting the top of the vent when the unit was turned on and dropping to the bottom when it was turned off. I removed the debris and tested the unit. The unit sounds good and is working as designed. Call complete.