Near Pflugerville, TX 78660
David
Job Details: 12/03/2019
WASHER GE GTW460ASJWW "Arrived on site to diagnose a washer that was not finishing cycles. Talked to customer and was told the unit is just constantly spinning and draining at the end of a cycle and does not finish, just repeats over and over. Performed diagnostics and found no errors. Replaced main control. Unit is now working properly. Call complete."
Near Marble Falls, TX 78654
James
Job Details: 12/03/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on site and tested operation. I found that the unit has off balanced load error and would not balance when testing empty on spin cycle. Inspected unit and found tub assembly separating along top side of tub. Unit will need new tub assembly and shocks to repair. Recommended customer not use the unit until repaired due to risk of water leak. Repair will require 2 technicians and 2 hours to complete. Office schedule return services. ; ordrng 1 W11287251 (TUB ASSEMBLY )
Near Elm Mott, TX 76640
Dylan T.
Job Details: 12/03/2019
WASHER WHIRLPOOL WFW3090JW0 7726528581 case number Arrived on site customer complaint was unit will not start call tech-support they told me to check all the connections on the main control board if it still doesn’t start to replace the main control board all lines are ; ordrng 1 W11334214
Near Horseshoe Bay, TX 78657
James
Job Details: 12/03/2019
REFRIGERATOR KITCHENAID KFCS22EVMS7 "Arrived on site and tested operation. I found that the unit is running but will not cool. Freezer at 47 and fresh food at 60. Compressor making an odd sound and found to be extremely hot to the touch. Unit has failed compressor causing cooling loss. Parts are covered by manufacturer but labor is not. Unit will need new compressor, drier and stub to repair. Office to schedule return service for 2 hours SS repair; ordrng 1 CNOTE (2 HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"
Near Hutto, TX 78634
David
Job Details: 12/03/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to diagnose a wall oven with a display darkening with lines through it. Performed diagnostics and found no errors present. Replaced UI / Console and retested. Unit is now working as designed. Connected customers WiFi to unit. Call complete.
Near Pflugerville, TX 78660
David
Job Details: 12/03/2019
WASHER WHIRLPOOL WTW8040DW4 "F8E1, F3E2, F0E3. Arrived on site to diagnose a washer with a very slow hot fill. Performed diagnostics and found F8E1 error present for long fill. Ran diag cycle and saw water just trickling in on the hot side. Replaced water inlet valve and retested. Unit is now filling as designed. No leaks found at time of service. Call complete."
Near Pflugerville, TX 78660
David
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site to diagnose a freezer with a possibly leaking icemaker. Examined icemaker and found it leaking where the mold meets the housing in the front of the unit. Replaced icemaker. Filled icemaker and found no further leaks coming from it. All is working as designed at this time.
Near Waco, TX 76705
Dylan T.
Job Details: 12/03/2019
OVEN KITCHENAID KOSE900HBS00 Arrived on site customer complaint was oven will not preheat took the unit apart found that there was the wrong power going to the main control board and the heating element was not turning on in test mode need to order parts in return with correct parts; ordrng 1 W10764078 (elmnt-brol) and 1 W10850871 (cntrl-elec) and 1 W10890118 (cntrl-elec) and 1 W11317255
Near Hutto, TX 78634
Cliff
Job Details: 12/03/2019
REFRIGERATOR GE PGCS1NFZCSS Arrived on site to replace mullion for refrigerator. Replaced part and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Temple, TX 76502
Dylan T.
Job Details: 12/03/2019
MICROWAVE WHIRLPOOL WMH78019HZ1 Customer says she needs to be rescheduled; schdld next appmnt for 12/4 WED !
Near Manor, TX 78653
Cliff
Job Details: 12/03/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found gasket misshaped. reshaped gasket and tested unit. Found all is working properly at this time. No leaks were found after services were performed.
Near , TX 78634
Cliff
Job Details: 12/03/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher with a broken dispenser. Found dispenser door broken. Replaced dispenser and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78664
David
Job Details: 12/03/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site to investigate refrigerator with reports of rust. Examined doors and found several rust spots on all 3 doors. Ordering 1 W10821257 door, 13094739SQ door, 13094747SQ, 1 W10839793 Nameplate. Advised customer of 6 - 8 week time on door orders. Office to reschedule when doors are shipped.; ordrng 1 13094739SQ (dor-fip ss) and 1 13094747SQ (dor-fip ss) and 1 W10821257 (dor-fip ss) and 1 W10839793 (nameplate)"
Near Pflugerville, TX 78660
Cliff
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWS02 arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found bin level control shorted out. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 12/03/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that is taking several cycles to dry clothes. Found clogged external vent causing a lack of airflow through unit. Homeowner will need to have vent cleaned to complete repair.
Near Elgin, TX 78621
Cliff
Job Details: 12/03/2019
OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site to diagnose a range with f9 error. Found rodent infestation has ruined oven insulation and shorted main control. As pest damage is not covered I quoted customer for repair. No further repairs to be done at this time.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/03/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived onsite for customer complaint of dishwasher not draining. Found new garbage disposal was installed and plug not removed. Removed plug from disposal and tested unit. Unit now fills,washes,drain and heats as designed. No other issues found. All water connections were dry at time of service."
Near Gatesville, TX 76528
Arthur B.
Job Details: 12/03/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 Arrived onsite to install new compressor an RC evaporator. Removed and replaced both compressor and RC evaporator. Vacuumed unit down and charged with 5.5oz or R134a refrigerant. Found both high and low side in vacuum. Called WPL Techline Bruce SR#7726535928 and advised restriction in cabinet. Unit is non repairable. Advised customer. No further work performed.
Near Round Rock, TX 78664
David
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to diagnose a refrigerator with dim lights. Performed diagnostic and found 5 top lights in RC dim, and found freezer compartment light completely out. Need to return with LED module W11205083 to complete repair. Scheduled return visit for Thursday 12/5. ; schdld next appmnt for 12/5 THU !"
Near Hutto, TX 78634
Cliff
Job Details: 12/03/2019
DRYER WHIRLPOOL WED7000DW2 Arrived on site to diagnose a dryer with paint coming off the drum and getting on clothing. Due to adhesion failure of paint drum will need to be replaced to complete repairs. Return date set for 12/05/19.; ordrng 1 W10899578 (drum)
Near Hutto, TX 78634
Cliff
Job Details: 12/03/2019
WASHER WHIRLPOOL MVWB765FC3 "Arrived on site to diagnose a washer that is making abnormal noise. Found excess movement in gear case driveshaft. Due to seized rotor bolt, gear case, rotor, stater, and clutch as well as all screws will need to be replaced to complete repairs. Do the part availability office will need to set return appointment.; ordrng 1 W10752189 (screw) and 6 W11027980 (screw)s and 1 W11134159 (GEARCASE ) and 1 W11195971 (STATOR) and 1 W11260238 (ROTOR)"
Near Killeen, TX 76549
Arthur B.
Job Details: 12/03/2019
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer not starting. Removed back panel and found thermal fuse blown once again. Removed and replaced fuse. Attached stocking to end of dryer vent to allow proper venting until house venting is addressed. No other issues found.
Near Killeen, TX 76542
Arthur B.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived onsite for customer complaint of icemaker lever broken. Removed and replaced FC icemaker,reassembled. Icemaker now works as designed. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78734
Andy
Job Details: 12/03/2019
COOKTOP WHIRLPOOL KCGS556ESS02 Arrived on site for cooktop not heating. Tested and inspected unit and found failed LP kit. Left with customer for licensed plumber to install and instructed on use and care and practice for best performance and that kit must be installed by licensed plumber. No gas leaks present at time of service.
Near Austin, TX 78734
Andy
Job Details: 12/03/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer not operating. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78750
Andy
Job Details: 12/03/2019
COOKTOP KITCHENAID KCED600GBL01 Arrived on site for cooktop not heating and knob shocked customer. Inspected unit and found unit miss wired (See SD-QuickPic) Called tech line and spoke with Robert (SR# 7726532339) made aware of issue and what was found. Described how unit is wired and was instructed that this is incorrect. There is no J box and incoming power is 120 volts and unit is a 240 volt unit. Instructed customer on use and care and practice for best performance and to have electrician come fix issues. Left the breaker off and instructed customer not to use as this is a safety issue. No repairs are to be done at this time.
Near Austin, TX 78750
Andy
Job Details: 12/03/2019
REFRIGERATOR KITCHENAID KBFS22EWMS7 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for customer complaint of French door refrigerator getting PO error and cooling issues. Found RC evaporator all over and UI panel shutting on and off. Found unit will need new UI assembly and RC evaporator with harness. Customer wants to purchase new unit. All water connections were dry at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM Arrived onsite for customer complaint of French door dual evaporator refrigerator not cooling in both section and not making ice. Found both evaporators with thick ice over covers. Also found UI not responsive and will not enter diagnostics. Unit will need defrosted prior to installing new UI kit and harness. Also returning with ice maker. R/S for 12/5. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO)
Near Austin, TX 78734
Andy
Job Details: 12/03/2019
OVEN JENN-AIR JJW3830DP02 Arrived on site for oven not operating properly. Tested and inspected unit and found failed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Lakeway, TX 78738
Andy
Job Details: 12/03/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for dishwasher leaking. Ran unit approximately 30 minutes with no leaks. Checked for error codes and found none. Instructed customer on use and care and practice for best performance. Instructed customer on loading dishwasher and soap use. Instructed to watch unit so as to prevent any possible water damage if issue arises again and to leave unit loaded so tech could see. Could not find any issues with unit. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78750
Andy
Job Details: 12/03/2019
MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal.
Near Temple, TX 76504
Arthur B.
Job Details: 12/03/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for customer complaint of front load washer getting Lo Flo error. Ran diagnostics and confirmed error code F8E1. Ohm out valve and found 1120ohms. Called David SR#7726530824 and advised to change pressure switch and hose. Ordering pressure hose. R/S for 12/4. All water connections were dry at time of service.; ordrng 1 W11314654 (hose pressure)
Near Killeen, TX 76542
Arthur B.
Job Details: 12/03/2019
DISHWASHER AMANA ADB1400AGW1 Arrived onsite for tenant complaint of console cracked on dishwasher. Confirmed issue. Ordering console. R/S 12/5. All water connections were dry at time of service.; ordrng 1 W10827956 (console)
Near Austin, TX 78750
Andy
Job Details: 12/03/2019
ICE MACHINE KITCHENAID KUIC18PNTS0 Arrived on site for ice machine not making ice. Tested and inspected unit and found broken cap tub. Called and spoke with CS and was instructed that with this unit would need complete rebuild.
Near Austin, TX 78750
Andy
Job Details: 12/03/2019
DISHWASHER WHIRLPOOL KUDE70FXSS5 Arrived on site for dishwasher leaking water. Tested and inspected unit and found sump motor assembly leaking. Customer also wants new insulation on bottom panel replaced as well. Ordering part. Customer stated that she would like this Wednesday appointment if possible as she stated that was day she expected us and that she just happened to be home when I called today and she now has that spot open. I stated I could not do that and that I would put her as ASAP customer within what the office can work with. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11172908 (PANEL INSULATION )
Near Austin, TX 78746
Luis
Job Details: 11/26/2019
REFRIGERATOR KITCHENAID KBSD618ESS01 Arrived on site for panel issues. Found defective panel ordering new panel and nameplate ; ordrng 1 W10839793 (NAMEPLATE) and 1 W10873128 (TOP PANEL)
Near Cedar Park, TX 78613
Tyler B.
Job Details: 11/26/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB00 "Arrived on site for unit not cooling well, found evap clear, thermistors tested good at board. Replaced bored and unit began cooling down more. No leaks on site"
Near Austin, TX 78727
Tyler B.
Job Details: 11/26/2019
MICROWAVE WHIRLPOOL WMHA9019HZ01 Arrived onsite for unit with malfunctioned display. Replaced door and tested and tested good
Near Austin, TX 78717
Scott
Job Details: 11/26/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for unit blowing back into house . Dropped MW down ,dampener and motor are positioned and fuctioning properly . Out side flap maybe not fuctioning properly . Recommended to customer to have builder check flap. Job complete ."
Near New Braunfels, TX 78130
Richard
Job Details: 11/26/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for the washer lid not locking. Ran diagnostics and found that the lid latch was not locking. Replaced lid latch and washer tested good. No leaks present. Complete
Near Cedar Park, TX 78613
Tyler B.
Job Details: 11/26/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for unit with display malfunction. Removed and replaced panel and control and tested good
Near Austin, TX 78759
Wesley
Job Details: 11/26/2019
OVEN KITCHENAID KODE500EBS04 Arrived onnsite and cleaned oven interior and replaced broil element. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Canyon Lake, TX 78133
Richard
Job Details: 11/26/2019
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived onsite for the icemaker not making ice, upon inspection we found no power to the icemaker, we then tested the power outlet and found a open neutral in the plug, instructed customer on potential fixes. Complete"
Near Austin, TX 78705
Wesley
Job Details: 11/26/2019
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite for unit not operating. Confirmed power but no other response. Returning with controls and fuse and requesting second man due to tight closet space and wood flooring. Office to reschedule ; ordrng 1 2NDMAN
Near New Braunfels, TX 78130
Richard
Job Details: 11/26/2019
WASHER WHIRLPOOL WFW6620HW0 "Arrived onsite for the washer not filling with water, upon inspection and troubleshooting we found no water entering the basket, we checked the water valves and found they were in the off position, after turning them on it restored water to the washer, we then ran another test cycle which worked with no problem. Customer was not aware of the sensing cycle, instructed customer. Complete"
Near Lago Vista, TX 78645
Paul
Job Details: 11/26/2019
DISHWASHER KITCHENAID KDTE234GBS0 Arrived onsite for the dishwasher not draining correctly. I found the unit draining correctly and explained to the customer that a small amount of water would remain in the pump. I went over cleaning the filter and rinse aid use with the customer. The unit is working as designed. Call complete.
Near Austin, TX 78728
Tyler B.
Job Details: 11/26/2019
WASHER WHIRLPOOL NTW4516FW3 Arrived onsite for gearcase and basket replacement. Removed gearcase and tub and replaced and tested good. Ow spinning properly. Advised cust of loading with new units for future benefit.
Near Canyon Lake, TX 78133
Richard
Job Details: 11/26/2019
REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived onsite for the refrigerator being too cold, upon inspection we found the damper door stuck open, as well as the temp being too cold in the refrigerator, we then switched out the damper door and thermistor per Previous techs diagnosis, after install we retested the unit and it passed. Complete"
Near Austin, TX 78753
Wesley
Job Details: 11/26/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Arrived on site and installed left cover. Ice had since resumed production and valve is. It needed. All checks good.
Near Chimney Oaks At Lake Travis, TX 78654
Paul
Job Details: 11/26/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer that won’t spin. Inspected unit and work area. Ran through diagnostics and found F0E5 code - off balance load. I ran the unit through a diagnostics cycle and found the spin cycle to be unbalanced because the whole tub is loose. We will need to replace the Gearcase, cam, hub, impeller, and bolt screw due to screw being stripped as well. I ordered W11035751 (Gearcase), W10902814 (Impeller), W10752187 (screw), and C-notes. RS for Mon 12/2. ; ordrng 1 C-NOTES (CUSTOMER WOULD LIKE A MORNING APPT IF POSSIBLE. THE EARLIER THE BETTER. ) and 1 W10752187 (SCREW) and 1 W10902814 (IMPELLER ) and 1 W11035751 (GEARCASE)"
Near Leander, TX 78641
Tyler B.
Job Details: 11/26/2019
OVEN WHIRLPOOL RBD305PRS00 "Arrived onsite for unit with display going out. Set bake and unit would start to heat, after time display would start to dim out but still heat, unit pre heated both upper and lower and beeped. Also found after about 10 mins after going dim, display would come back on and seemed to stay on. Advised customer issue Is control would need rebuilt to correct.
Near New Braunfels, TX 78132
Richard
Job Details: 11/26/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for the refrigerator not cooling, previous technician diagnosed the evap fan, we replaced the evap fan and cover assembly, fridge tested fine, no leaks. Complete"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 11/26/2019
RANGE WHIRLPOOL WEE510S0FS2 "Arrived onsite for unit with damaged door. Arrived and found unit will need trims , vent, from glass, and inner liner that is bent. Office RS took pics of damage; ordrng 1 CNOTE (OFFICE RS) and 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 WP9761344 (liner-door) and 1 WPW10310922 (trim-vent)"
Near Lago Vista, TX 78645
Paul
Job Details: 11/26/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived onsite for the refrigerator with a no ice condition. I found the ice maker with an E2 motor lost position error. I ran test 56 and the motor would not function. Getting all the parts that could cause the issue. Only the FC icemaker was prescreened. Ordering W11294907 ICEMAKER, W10898445 CNTRL-ELEC, & W10870822 CNTRL-ELEC. RS for Mon 12/2.; ordrng 1 W10870822 (CNTRL-ELEC) and 1 W10898445 (CNTRL-ELEC) and 1 W11294907 (ICEMAKER)"
Near Austin, TX 78717
Tyler B.
Job Details: 11/26/2019
WASHER LG WT1501CW.ABWEVUS Arrived on site for tub ring replacement. Removed damaged ring and replaced and tested good. No leaks on site
Near Cedar Park, TX 78613
Tyler B.
Job Details: 11/26/2019
DRYER WHIRLPOOL MEDB835DW4 "Arrived on site for noisy unit. Ran u it and Found wheel cracked, replaced and tested good"
Near , TX 78641
Paul
Job Details: 11/26/2019
VENTHOOD UNKNOWN UXT5536AAS3 Arrived onsite for the vent hood to replace the previous diagnosed parts. I replaced the blower and the blower control. I tested the unit and it is working as designed. Call complete.
Near Canyon Lake, TX 78133
Robert
Job Details: 11/26/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM Arrived on job for complaints of ice maker making mounds of ice. Tested unit. Found water leaking from ice maker. Replaced ice maker. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78753
Wesley
Job Details: 11/26/2019
WASHER MAYTAG MVWB765FW3 "Arrived onnsite and found noise from unit with loose rotor bolt. Tightened bolt. Unit is now operating as designed. Advised customer on repair, in event of repeat symptoms, gearcase and rotor will be needed."
Near Leander, TX 78641
Paul
Job Details: 11/26/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for the refrigerator with temperature concerns in the RC. I found the coil completely frosted up and no air movement. I ran test 3 and the evaporator fan was working as designed. I tested the thermistors in the RC and they passed. The unit is having control issues causing a defrost issue. The main control, UI, & harness will need to be replaced.
Near Canyon Lake, TX 78133
Richard
Job Details: 11/26/2019
COOKTOP JENN-AIR JGCP548HL00 "Arrived onsite for the range being bent, after inspection we found that the range is in fact bent, took pictures . I am not sure that it’s repairable. Called tech line and they stated that it can be repaired. Sr# 7726480007. Ordering panel. ; ordrng 1 W11253779 (CONSOLE) and 1 W11253779 (CONSOLE)"
Near Kyle, TX 78640
Robert
Job Details: 11/26/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of seal broken. Tested unit. Found that bellow was ripped. Replaced bellow. Tested unit. No leaks at this time. Job complete
Near Austin, TX 78702
Wesley
Job Details: 11/26/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived onnsite and found knife melted to element, removed knife and cleaned element. Unit is now operating as designed. All checks good. Advised customer on repair"
Near Austin, TX 78758
Wesley
Job Details: 11/26/2019
COOKTOP KITCHENAID KICU509XBL00 Sr#7726482547 customer using cookware too small for large burner. Replaced parts prior to calling techline. Unit is now operating as designed. Advised customer on repair and findings.
Near Austin, TX 78703
Wesley
Job Details: 11/26/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and found display completely unresponsive. Returning with control and UI and ordering second man due to stacked in tight closet. Office to reschedule. ; ordrng 1 2MAN
Near Austin, TX 78756
Wesley
Job Details: 11/26/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived onnsite and replaced recirculation pump which had failed. Unit is now operating as designed. All checks good.
Near Austin, TX 78727
Scott
Job Details: 11/26/2019
COOKTOP WHIRLPOOL SC8720EDW0 "Arrived on site replaced switches per previous tech . Replaced all switches . Tested burners all are igniting . No gas leaks detected at time of service . Did had to clean out right front burner holes of junk . No gas leaks detected at time of service .
Near Austin, TX 78757
Wesley
Job Details: 11/26/2019
REFRIGERATOR FRIGIDAIRE FFET1022QW Arrived onnsite for cosmetic liner repair. Applied customer’s product to seal.
Near Austin, TX 78758
Scott
Job Details: 11/26/2019
WASHER WHIRLPOOL WTW7500GC2 Arrived on site for unit not going into wash cycle . Ran diagnostics got lock/ latch error codes . Replaced latch . Ran calibration and wash tests . All checking normal . No water leaks detected at time of service . Job complete .
Near Pflugerville, TX 78660
Wesley
Job Details: 11/26/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived onsite for gas smell during bake. and found no stick sheet was covering venting on oven burner cover. Removed and tested, finding unit not to be leaking gas, advised customer on findings and instructed on use and care. All checks good."
Near Austin, TX 78728
Scott
Job Details: 11/26/2019
WASHER WHIRLPOOL MVWC200XW3 Arrived on site for leaking washer ran diagnostics and found no error codes or any failures with washer . Did find drain stand is backing up when draining . Informed maintenance department at the complex. Tried reaching out to son .Nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78717
Scott
Job Details: 11/26/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for door sometimes popping open during wash . Replaced door latch and well as upper tracks . Door is now closing and staying closed properly . No error codes or water leaks detected at time of service . Job complete .
Near Austin, TX 78717
Scott
Job Details: 11/26/2019
COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site for center and right rear burners not lighting . Kind something had boiled over and clogging both orifices . Cleaned orifices out . Tested burners ,all checked normal . No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78729
Scott
Job Details: 11/26/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Dampener door is not opening and closing and will need control. . Will need to replace dampener
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site and replaced right fresh food section door gasket as it was not sealing properly. All water connections are dry.
Near Bertram, TX 78605
Thomas L.
Job Details: 11/26/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on site for no ice condition. Found in the freezer temperature was at 0°. Then icemaker mold filled with ice but the motor has failed and stalled. Removed and replaced failed icemaker. New icemaker cycled and filled properly. All water connections are dry.
Near Austin, TX 78748
Kevin
Job Details: 11/26/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site and inspected washer and found no saved error codes, ran all functions in Manual diagnostic reset all connections and did not find any issues. Could not duplicate the noise customer experienced. No worries may have been caused by normal operation. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Austin, TX 78722
Joseph C.
Job Details: 11/26/2019
MICROWAVE KITCHENAID KOCE507ESS09 "Arrived on site for “F1E5 error code” complaint. Per my previous diagnosis, removed and replaced harness and oven appliance manager. Found that new harness was received defective. Ordering a few for return visit. Return for repairs on 12/04. ; ordrng 3 W11157223 (harns-wire)s"
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/26/2019
FREEZER FRIGIDAIRE FGFU19F6QFD Removed and replaced fan motor due to Noisey bearings. No water connected to unit.
Near Austin, TX 78721
Joseph C.
Job Details: 11/26/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “not heating” complaint. Inspected unit and found heater harness not engaging control. Reattached harness to control and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/26/2019
WASHER LG WT7600HWA Arrived on site for noisy operation and poor performance. Tested unit to find impeller bolt loose. Tighten impeller bolt and tested unit. Unit is no longer noisy.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/26/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site to repair unit for water fill error codes. Entered technician diagnostics mode and cleared failure codes. Ran pre-program diagnostics tests and operations were all normal and all water connections were dry.
Near Austin, TX 78745
Kevin
Job Details: 11/26/2019
DRYER WHIRLPOOL WED4950HW0 "Arrived on site and inspected dryer and found no airflow through lint trap, removing vent hose from rear of dryer restores airflow. Dryer is heating normally. Recommended to apartment management that maintenance clean the vent to the exterior to prevent any damage to the dryer. Unit is new and there is no lint found at time of service, job complete."
Near Austin, TX 78719
Kevin
Job Details: 11/26/2019
WASHER WHIRLPOOL WTW4955HW0 "Arrived on site and found error code for Shifter fault, basket speed fault, washer will enter a diagnostic cycle but will not complete a calibration or an automatic test cycle. It will spin in a manual diagnostic cycle. Washer will also not progress through a drain and spin normal cycle. Spoke with tech line and they recommended bringing back a new actuator even though it has already been replaced and a control board. ; ordrng 1 W10913953 (actuator) and 1 W11230135 (CONTROL)"
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/26/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site for noisy operation. Found vibrating noise when compressor was running. Found that the process stub and the filter dryer were vibrating against the cardboard condenser cover. Corrected and operation sound levels are normal. All water connections are dry.
Near Austin, TX 78745
Kevin
Job Details: 11/26/2019
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site and inspected washer and found it is operating normally. Explain to customer how much water should be expected to be used for a cycle, correct loading of clothing to prevent unbalanced load and correct amount of detergent to use. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Lou
Job Details: 11/26/2019
MICROWAVE WHIRLPOOL WMH78019HZ1 "arrived on site to install previously diagnosed and ordered part. I removed the unit cover and as I was removing the connections to the convection fan assembly, I found that one of the connections to the element was broken. I was able to get a new connector placed on the harness. I removed and replaced the convection fan assembly and tested the unit and it operated as designed. Reassembled the unit and left it sitting on the table per customer request as they are remodeling the home. Job completed."
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/26/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for door that pops open. Replaced weak latch and tested. Unit will need a new tank and door hinges. Office will reschedule; ordrng 1 2HOURJOB and 1 8534853 (arm,hinge right) and 1 8534854 (arm,hinge lf) and 1 W10681491 (tub-dishwr)"
Near Austin, TX 78741
Leonardo
Job Details: 11/26/2019
OVEN WHIRLPOOL WFE525S0HS1 Arrived on site to test unit for glass cracked. Found glass broken replaced glass test unit and unit test good job complete.
Near Austin, TX 78748
Leonardo
Job Details: 11/26/2019
OVEN WHIRLPOOL WFG525S0HS1 Arrived on site to test unit for unit not getting to temp. Test unit and found sensor reading 109 degrees at room temp. Replaced sensor test unit and unit reading 69 degrees at room temp. Test unit by heating to 350 and unit test good job complete.
Near Buda, TX 78610
Leonardo
Job Details: 11/26/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace panel. Replaced panel removed blue film and found dent on stainless. Ordering new panel w11097777 office to reschedule ; ordrng 1 w11097777 (PANEL )
Near Cedar Park, TX 78613
Lou
Job Details: 11/26/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying the dishes. Upon further inspection, I found that the customer is not using rinse aid. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. Using my multimeter, I tested amp draw at the black wire in the junction box. All components tested good with the element showing 7-9amps during wash cycle and dry cycle of diagnostics. I advised the customer of my findings and make recommendations for use and care and recommendations for detergent and rinse aid use. No water leaks observed during service, job completed."
Near Austin, TX 78744
Leonardo
Job Details: 11/26/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site to test unit could not get access to unit. Leasing office do not have correct key to open door. They will call to reschedule. ; saved tckt
Near Leander, TX 78641
Lou
Job Details: 11/26/2019
OVEN WHIRLPOOL WOS51EC0AS02 "arrived on site to inspect oven no operation. Upon further inspection, I found that pressing any button on the UI the display would show a function not available error. I checked error codes and found F1E0 & F1E1. Following the tech sheet, I removed and replaced the main control and retested and again the display showed the error code. I checked both the control panel and UI control board and neither were responding. I removed and replaced the user interface console containing both the control panel board and user interface boards and retested and the unit operated as designed. I advised the customer that to repair the unit it required all three parts, main control board, user interface board and user interface console board . I advised the customer that the parts/labor have a one year warranty. Job completed."
Near Georgetown, TX 78626
David
Job Details: 11/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for icemaker not producing ice. Performed diagnostics and found that the fill valve was not filling unit. Replaced fill valve and retested. Unit is now filling and properly cycling. No water leaks found at time of service. Call complete.
Near Austin, TX 78739
Leonardo
Job Details: 11/26/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for console not responding. Found console not letting you select temp. Ordering new console W11296171. Rescheduled for Friday the 13th per customers request. ; ordrng 1 W11296171 (CONSOLE )
Near Austin, TX 78737
Luis
Job Details: 11/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for defective handles.installed new handles tested door operation unit working as designed. Repair covered under AUTHO WN7JR00APL1
Near Georgetown, TX 78633
Lou
Job Details: 11/26/2019
OVEN KITCHENAID KODE300ESS02 "arrived on site to inspect wall oven error codes. Upon further inspection. I placed the unit in diagnostics and checked error codes. The unit showed F2E1, F1E1, F1E0. I cleared the codes and cycled the power to the unit. Tested the unit and it continued to show the error codes. I checked the UI connection and it was good. Due to the error codes, and following the tech sheet, I removed and replaced the ACU (main control) and user interface (UI) and retested the unit. Unit operated as designed showing no further error codes. I advised the customer that parts/labor are warrantied for one year. Job completed."
Near Austin, TX 78739
Luis
Job Details: 11/26/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for damaged door. Installed new left side door checked door seal good,adjusted right side door,both doors level"