"Arrived on site to install previously diagnosed parts to resolve dead microwave. I checked voltage at the control and was able to find a reading of 120, but unit would not power on. I checked and also found 91v at neutral. Replaced the control and filter board. I checked the outlet and found its only reading 82v on my voltage tester. I tested the unit on another outlet and found it working as designed with no issues. Microwave outlet is bad, causing the unit not to work properly. Advised customer to have an electrician come out and fix the outlet, and can use the unit on an extension cord. Unit now working as designed. Call complete."

Arrived on site to replace previously ordered parts for range. Replaced control and tested unit. Found all is functioning properly at this time.

"Arrived to instal previously diagnosed and ordered parts. I evacuated the system and then removed and replaced the compressor, service port and dye drier. I vacuumed the system and found inconsistencies with readings and then pressurized the system and tested. After finding no leaks in either evaporator or within any accessible tubing, I re-vacuumed and then charged the system. The unit started cooling and I advised the customer to contact us if there are further issues. No leaks observed during service."

Arrived onsite for previously diagnosed parts. Installed magnetron & diode in the unit. The customer had a video of the MW making a loud noise. The noise sounds like the magnetron was struggling.

Arrived on site to replace door for refrigerator. Replaced fc door and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

"Arrived on site to follow up on washer that leaked immediately following service. I thoroughly examined the area in and around the washer for leaks. I found no water leaks in the rear of the unit or the drain. I found water and soap trails coming from the bellow area due to large amount of crust and hair on the door and bellow. I ran the unit with the lid off and checked for leaks. Found a slight drip coming from the steam box pressure hose around the clamp. I adjusted the clamp to stop the leak. I also cleaned the bellow to allow for a better seal. I ran multiple cycles including a clean washer cycle for over an hour and did not get any other leaks from the unit. Unit had a large amount of suds, likely due to old soap buildup which can get in the pressure line and trigger the IE error. TG also informed the customer of the very low pressure he verified at times during the cycles, which needs a plumber to resolve. Low pressure can also trigger the IE error, which is a pressure / water error. Advised customer to run cleaning cycles to remove soap buildup and unit should return to normal function. At time of service completion there were no codes or leaks found. Call completed."

"Arrived on site for refrigerator needing previously diagnosed control, harness, and thermistors. Upon arrival confirmed issue insured all ice was gone from evap coil and installed parts. Informed customer to give unit 24 hrs to cool. Call complete"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, dryer, and coupler. Ran the unit under a vacuum for 15 minutes and found the pressure hold for 15 minutes. Charge the unit up with 56 g of R600. Tested the unit and found the unit cooling and operating as designed. Advised the customer to keep an eye on the unit over the next 30 days and the car back if any other issues persist. Call complete."

Arrived onsite for - SP W11632927 - Special Project S153AWB. Talking with the customer and the experience he was having with the unit I replaced the Capacitor on the unit. customer said that the noise was happening at the beginning of the spin cycle. Tested unit and it is working as designed. No water leaks detected during service.

Arrived onsite for door hinge needs replacement. Upon arrival inspected unit and found left rear ofAnd found that left rear corner of lid has failed. Inspected and tested hinges and are goo. need to replace lid. Replaced lid and the lid. Lid open and closes correctly. Job complete

"Arrived on site to test unit for no drying dishes, put unit through diagnostics, all components are activating properly, heater is engaging, stated to customer to use rinse aid at all times and prop door to allow it to air dry, unit is running as designed no leaks detected job complete"

"Arrived on site to test unit for RF burner constantly clicking, center front burner flames not changing and LF burner no simmer. Found both outside front burners had summer orifices clogged. Cleared restriction and adjusted center front flame height. Unit now working as designed. No leaks detected. Job complete."

Arrived on site to test unit for pots not working. Found customer no using induction cookware. Job complete

Arrived on site to install new double valve due to recently replaced valve failing. Replaced valve and tested unit. Verified unit working as designed. Call completed with no water leaks.

"Arrived on site for a washing machine that is not filling with water. Inspected unit and work area. Tested the unit in manual filling and found both hot and cold not pulling in any water. Checked water pressure on the cold water valve and found proper water pressure. Checked water pressure on the hot water valve and found no water coming through whether the valve is open or not. Went ahead and replace the water valve but did explain to the customer of that without hot water, she may still encounter issues. Advise the customer to try the unit on top cold for the short period until they get their hot water supply issue fixed. Tested the unit and diagnostics and was able to get cold water to flow properly through the washer. All other functions of the unit were working as designed. The unit is now working as designed. Call complete."

Arrived on site for range flashing error code . Found control not responding to any commands . Replaced ui main control. Tested all burners and preheated oven . Job complete.

Arrived on site and found customer intermittently experiences drain error. Found both dishwashers are sharing a drain connector to garbage disposal and there is also a reverse osmosis system training here as well. Showed customer that This is likely the cause of their experience. Left dishwasher also does not have a high drain loop. Reverse almost this train will need to be relocated. Documented installation type with tech line 7735105701

Arrived onsite to replace previous diagnosed parts and to check the unit for no ice. I replaced the left and right pantry door gaskets. Ms stated the icemaker never made ice. I found an E5 error. I ran the harvest and fill test and all worked as designed. I tested the fill tube heater and found it good. I found the icebox fan working as designed. I replaced the icemaker. There were no water leaks present at the time of service. Call complete.

Arrived on site to replace compressor for refrigerator. Replaced compressor and filter drier and followed r600 procedures for vacuum and charging. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site for refrigerator not allowing lower door to seal. Upon arrival confirmed issue and found cause of failure was door to door being misaligned on hinge. Adjusted door and found unit sealing as designed with no failures. Call complete

"Arrived on site for microwave, inspected unit and work area. customer complaint was the microwave not heating. Tested unit and found it not heating. Removed unit and found bad magnetron and capacitor was reading to specs but it looked inflated. Replace mag, cap, and diode. Unit is now heating and operating as designed. Job completed."

Arrived on site for a dishwasher that is leaking. Inspected unit and work area. Did confirm the customers complaint and found the pump and motor not sitting properly inside of the dishwasher. Went to set the washer motor in place and found that the brackets holding the wash motor in place were broken. Replaced the wash motor assembly and tested the unit. The unit began to work and operate as designed with no leaks present. Call complete.

Arrived on site to test unit for not drying properly. No stored error codes. Ran diagnostics with no issues and verified element engaging with proper voltage. Advised customer on use of jet dry and purging cold water prior to starting unit. No leaks detected. Job complete.

Arrived on site for refrigerator not allowing mullion bar to shut properly when closed. Upon arrival confirmed issue and found spring in bar failing. Replaced mullion and tested door. Found unit closing and functioning as designed. Call complete

"Arrived onsite for f3e2 and tested sensor bars from the control and found proper continuity. Inspected vent to the outside for proper airflow and determined airflow is good. Advised customer on findings and cleared error codes. Customer stated mostly not drying towels and throws using sensor cycles. Advised customer on using timed dry with custom settings for thorough drying of larger items, as there can tend to be premature end times with towels and bedding. All else checks good."

Arrived on site to test unit for flames to high on low. Adjusted all burner flames test unit and unit test good job complete.

Arrived onsite for a washer that is still tearing holes in the clothing. I found the wash plate bolt that was tightened on the previous visit still tight. I inspected the entire inside of the basket and wash plate. There are no burrs in the unit. I went ahead and changed the capacitor per techlines recommendation on the previous visit just in case it is breaking down during use. Before replacing the capacitor I tested it again and it showed 45mf. I ran a calibration and a diagnostics cycle. The unit completed the cycle and worked as designed. No water leaks were present at the time of service. Call complete.

"Arrived on site and found freezer door switch is jamming, Replaced freezer switch and Discussed with customer possibility that it may get frost in it which could also cause it to get stuck. At this time no one is working properly, job complete"

"Arrived on site to replace previously diagnosed UI, replaced UI tested unit unit now functioning as designed, job complete"

Arrived on site and replaced previously diagnosed harness. Unit now working as designed. Job complete.

"Arrived on site to diagnose refrigerator that was not cooling in either compartment. On arrival unit was unplugged. Customer said they had noticed some frost on the evaporator cover, which likely means it had a defrost issue. When I moved the unit to give it power I did find water on the ground, so pan was full. When plugged in unit is cooling properly. I checked the defrost circuit and found the connector for the brown wire for the heater unseated, so heater could not be powered. Repaired connector and tightened. Unit should now be working as designed. Customer advised to leave unit in failure state so we can more accurately troubleshoot if issue returns. Call complete."

Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping and cam damaged. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a dishwasher with an upper sprayer that melted on heater. Found no failures to sprayer mount or manifold. Advised customer a dish in unit may have rotated collar on sprayer causing issue. Replaced sprayer and tested unit and documented with safety. All is working properly at this time and no leaks were found at time of service. File# 7735069591

"Arrived on site for loud noise. Customer played recording of noise,diagnosed noise from recirculating pump,replaced defective pump ran new pump no odd or loud noise from pump."

Arrived onsite for washer making noise is agitating cycle. Upon arrival inspected unit. Put unit in diagnostics and found no stored error codes. Ran test cycle and could hear noise. Disassembled unit and found obstruction in between drive shaft and agitator. Removed obstruction and tested. Unit is now functioning properly. No excessive noise at this time. Job complete

Arrived on site to test unit for steam sprayer staying on. Customer stated she never used steam feature. Removed water supply from dryer. Ran ventilation test and found air circulation restricted. Advised to have venting leading to exterior cleared. Job complete.

"Arrived on site for a dryer that is not operating. Inspected unit and work area. The customer advised that whenever he tries to start a load, the unit does nothing. Checked voltage at the wall and found proper voltage with the unit idle. Checked the thermal fuse and found it showing continuity. Tested voltage from line one to neutral When they push to start was pressed and found voltage dropped from 124.4 V down to 1.6 V. Tested voltage on the line two side to neutral and found voltage go from 124.4 V to 244 V. Check voltage at the plug and confirmed the same issue. Advise the customer that his problem is an electrical supply issue and will need to be corrected to fix his issue. The unit is working as designed. Call complete."

Arrived on site for dryer not turning drum. Upon arrival confirmed issue and found belt had broken. After inspection of other hardware I replaced belt and found dryer functioning as designed. Call complete

"Arrived on site to replace valve found water shut off at wall and line was kinked . Unlinked supply line and turned water on. Ran harvest , All checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for washer needing previously diagnosed control, gearcase, and slider. Upon arrival reconfirmed issue and installed all 3 parts. Reassembled and tested unit. Found no failures, leaks, or errors. Informed customer unit was ready for use. Call complete"

"Arrived on site for control buttons frozen . Found control unresponsive . Removed control and found control wasnt properly set in housing and button control wasnt pushing on control. Shifted control into proper position . Now control is responding to commands . Double checked and no ice or frost in either sections . Couldnt duplicate any issues with ice maker or dispenser at time of service . No water leaks detected at time of service. Called tech line , same sr #. Job complete."

"Arrived on site and inspected microwave and found fan blades are making noise while spinning. Removed vent cover and found debris stuck in fan blade. After clearing fan blade it is now quiet and running normally, job complete"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the Fc evap cover engulfed in frost/ice. I checked the bottom of the FC door at the gasket and chassis and found that there is still a gap causing airflow into the freezer section. I placed the unit in diagnostics and tested defrost and it is operating as designed. Checked the defrost thermistor and it is good. Contacted techline and spoke to Andrew and provided the SR number and sent another photo of the gap. Andrew advised that the file would be sent for review and attached to the same SR#7734912856. I advised the customer that they would normally hear from someone within 24-48 business hours but due to the holidays, it most likely wont be until the following Monday. Unit will need to be defrosted again. No water leaks observed during service, job completed."

"Arrived on site to inspect washer not responding. Upon further inspection, I attempted to place the unit in diagnostics and the control panel failed to respond. I tested the control panel harness and it is good and found the service LED flashing on the main control. I removed and replaced the control panel (W11319991 ) and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to replace previously diagnosed control, HV control, LED control, deli UI,Control UI, ice box fan, RC evaporator fan harness and support, FC evaporator motor harness, replaced parts tested unit the pulsating on the 12 volt Circuit is now gone, evaporator developed a good frost pattern, at this time unit is running as designed, customer will monitor and if any issues return will call us back, no leaks detected job complete"

"Arrived on site for dryer, inspected unit and work area. customer complaint was dryer not drying. Tested unit and found the vents clogged and unit not heating. Disassembled unit and tested the element and it showed open. Replaced element and used my shop vac to clean all debris inside unit. I recommended customer to get vents cleaned. Unit is now operating as designed."

Arrived on site and replaced previously diagnosed console. Unit now working as designed. Advised customer to connect unit to WiFi. Job complete.

"Arrived on site to install broken/ missing part, customer received oven vent and it needed to be installed, installed vent, job complete"

Arrived onsite for freezer freezing over. Upon arrival found temperatures ideal. After inspection found fill tube to ice maker pinched and causing water to leak in cabinet and freeze. Corrected fill tube and tested. No leaks present at this time. Unit is functioning properly. Job complete

Arrived on site to test microwave not working. Its not a combo unit microwave its separated from the oven. Did not work on unit did not collect anything

Arrived on site to test unit for RC not cooling properly. Found thermistors in range. Found damper opening and closing as designed. Unit would cool then go into defrost cycle every 3mins. Per service pointer W11512008A replaced control. Unit starting to cool. No leaks detected. Job complete.

"Arrived onsite and repaired, the unit by replacing the bin. Unit is now operating as designed. All checks good."

Arrived onsite and found oven door gasket failed allowing heat to escape. Replaced gasket and tested. Unit now functioning properly. Job complete

"Arrived on smite for cooktop, inspected unit and work area. customer complaint was same issue from last time. Had error code f47. Powered unit off and replaced the module. I then programmed it to #23 and and tested. Unit is now operating as designed. Job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the RC ice maker leaking, I removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite and found unit unplugged and in storage opened evap cover and found one of the harness clips to the heater backed out and shorting the circuit. Restored connection. No parts needed. Advised maintenance on repair.

Arrived onsite to replace the previous diagnosed parts. I replaced the upper convection fan and the upper temperature potentiometer. I calibrated the oven and tested. The upper oven is working as designed Call complete.

"Arrived on site for lint screen and housing broken. Replaced housing and lint screen . Cleaned lint out of dryer .

"Arrived on site for dishwasher smoking and tripping breaker. Upon arrival confirmed issue and found the cause failure had been the control board spontaneously combusting and catching fire. Thoroughly inspected rest of unit and found no failures in the motor heating element drain motor or valve. I did find however that the main harness was completely burnt and ruined along with the entire main control board and housing it was put in being completely melted. called and reported findings to safety department and spoke with Steve Sr#7735074782, M14YWV0WL1. Customer stated they want to call whirlpool before continuing with any repairs and I provided in the file number to contact whirlpool with. Call complete"

"Arrived to inspect door stuck shut and error code. The unit showed F21 steadily upon arrival and the door was stuck shut. The unit had failed several days prior and I had to remove a regular load of clothes water from the tub. I found the drain pump would not engage and upon removal, was able to see the impeller was canted and locked up. After replacing the pump assy, the unit operated as designed

Arrived on site to test unit for unit not finishing cycle. Test unit and found bad control board shutting off. Will need new board customer

Arrived onsite for a cooktop to replace previous diagnosed parts. I replaced the left center and center burner valves. I cleaned the orifices. I tested the cooktop and all is working as designed. There were no gas leaks present at the time of service. Call complete.

"Arrived on site and replace spark module, cooktop will now stop igniting once burner has lit, job complete

Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No further repairs needed and no leaks were found at time of service.

"Arrived to inspect heating issue. The customer would have to start the bake process after every initial heating cycle, as the unit would not relight. I tested the temperature sensor and found it within range. I then tested the bake hot surface igniter and found it at 163 at room temperature. The broil was 94 and the replacement bake igniter was 80. I removed and replaced the bake igniter and tested. The air shutter was set all the way open and there was excessive unburnt fuel and noise and I corrected. I believe this was a contributing factor to the early failure of the igniter. The unit heated to the set temp and then cycled off. Subsequent ignition pulses operated as designed. No gas leaks detected during service.

"Arrived on site. Replaced power supply control powered unit on all lights powered on,compressor and fans powered on.

Arrived onsite to replace faulty compressor. Replaced compressor dryer and access valve. Pulled vacuum and held. Charged unit per spec and ran unit. Found unit also needed inverter. Ran unit and compressor is running properly. Check for frost pattern and was good. Recommended customer monitor temperature for 24 hrs before loading. Job complete

"Arrived on site for refrigerator making noises, inspected unit and work area. customer showed video of unit making noises and I could not pin point where it was coming from. I took temps and RC 30? FC 07. Found ice build up on cap tube in the fc evap. Will need UI, CONTROL, HARNESS.

Arrived onsite to diagnose a dryer that had power but would not start. Tested door switch and found light corresponding to switch and belt tension on drum. Tested power at the outlet and found only one leg. Reset breaker which had not tripped. Power restored to both legs. Unit is now operating as designed. Explained findings to customer and that ongoing or repeat symptoms would require the electrical supply to be repaired. All else checks good.

"Arrived onsite for MW caught on fire. The door is melted, the turntable is melted. The inside of the MW is scorched and melted (see pics)SR 7735112358. Safety team is going to replace the MW. Informed the customer to contact WP CUSTOMER SERVICE. FOR REPLACEMENT."

"Arrived on site to follow up on dishwasher that was dead shortly after control replacement. Tested unit and found diagnostic light is on, but UI is unresponsive. Per directions from SW, power cycled unit several times after verifying the CSM was not tripped. After 6 power cycles the unit powered on, which per directions requests to update software with Module WD98R5957301 from GE. The unit is working at this time. Customer advised we do not have this module and it's on back order from GE until January at this time. Customer will follow up mid Jan to see if we have module to update. Customer requested I replace the bezel on the UI with their part, which they are aware has several broken tabs. I was able to get the bezel on successfully, but advised there's no warranty since clips are broken. Call complete, customer will follow up in Jan for status on update module. I also advised to get in touch with GE if we can not get the module easily. Call complete."

Arrived on site to test unit for no power. Test unit and found opened thermal fuse not allowing power to control boards. Replaced thermal fuse . Test unit and unit pre heated to 350? job complete.

Arrived on site to test unit for oven not getting to temp on bake but working on convection bake. Test unit and found bad console and board.

Arrived on site to test unit for right front burner staying on high. Test unit and found and switch. Replaced switch. Test unit and found unit working as designed job complete.

Arrived onsite to assess leaking fridge. Upon arrival powered unit. Was checking ice maker for potential leaks but noticed that compressor kept kicking off on overload. Inspected unit and found fridge is having compressor failure. We cannot move forward with a good repair. Job complete

"Arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed the cancel button and engaged the drain pump and could hear the pump come on, but no water was being extracted from the unit. I removed the water using my shop vac. I removed the drain pump and tested it and it is operating as designed. When I inspected the drain hose, I found the proper hose connected to the unit, but it was modified going through the cabinets and to the disposal. I advised the customer that the actual drain hose that comes with the unit is good and clear, but there is possibly clogging in the modified drain hose. I recommended that the customer have a plumber inspect the modified hose and drain that the hose connects to under the sink. I recommended that the customer not use the unit until the drain hose has been corrected. No water leaks observed during service, job completed."

Arrived on site to replace bottom cooling fan. Replaced fan test unit and both ovens preheated to 350? job complete.

"Arrived on site for oven, inspected unit and work area. Gained access to replace control. Replaced control and tested. Unit is now operating as designed.

Arrived on site for dryer. Inspected unit and work area. customer complaint was not blowing air. customer stated he got vents cleaned by some company. I checked the vent tube and it was clogged up with lint. Tested unit without vent tube and it was operating as designed. I instructed customer to get them cleaned professionally. I charged customer a second appliance discount.

Arrived onsite for an ice machine that is still making thin wet ice. I tested the ice machine and found two issues. The fill valve is not letting enough water in and the sensors in the pump are not allowing the water to fill the reservoir all the way up to full potential.replace the fill valve and the recirculation pump. The unit is working as designed. There were no water leaks present at the time of service. Call complete

"Arrived onsite for temperature control knob not functioning properly. Upon arrival inspected unit. Tested and found Knob inverted , not accurate with the dial placement. Reversed knob and tested. Unit is now functioning properly. Job complete .

"Arrived on site to inspect dryer not heating. Upon further inspection, I removed the bottom front panel and found the metal plate in the center of the element was badly warped. I disassembled the unit and found the unit with a large amount of lint inside (before photo). Removed the element and found the coil broken. Also found all four rollers and the tension pulley with a large amount of oil debris built up on the axles and the drive belt worn. I removed the lint and vacuumed the remainder of the unit. Removed and replaced the rollers (4), tension pulley, belt and element and reassembled the unit and tested. Unit is operating as designed. No lint observed at the end of service (after photo), job completed."

"Arrived on site. Loud noise while dispensing water,installed bypass noise no longer present diagnosed a defective filter head,replaced filter head ran dispenser no loud noise checked connections no leaks.

"Arrived on site to diagnose microwave that's not heating and making some noise. Tested unit and could hear the magnetron buzzing very loudly indicating failure. Call complete."

"Arrived onsite for Not powering on. Upon arrival found unit stacked and in tight space. Customer removed dryer to make washer accessible. Test unit and console is not responding. Checked polarity and is good. Getting 120 to control. Control sending correct voltage to console. Need to replace console Replaced console. Test unit. Unit now operates as designed. No leaks present at this time. Job complete.

Arrived onsite for miswired error code f9e0. Found visible damage to the main control of unknown cause. Repaired by replacing Main control. Tested unit and found function to be restored to normal operation. Advised customer on repair.

"Arrived onsite for control not responded/ not operating. Upon arrival inspected unit. UI is powered on and lit displaying 2:15, just not responding to any buttons pushed unplugged unit to reset control and there is no change. Replaced UI control W11484625 and still no change. Need to replace main control. Ordering main control. Office to reschedule ; ordrng 1 W11524805 (Control)"

"Arrived on site to install previously diagnosed parts, inspected unit and work area. At arrival I found that the song parts where ordered. Im ordering the slides for freezer door and return with diagnosed parts. I cleaned the condenser and also found that the refrigerator was not leveled on the legs witch can cause for improper door closure. I did not install door gasket until next visit due to customer having to use refrigerator today and I explained it would need to be shit for 6 hrs to allow gasket to form. Scheduled customer to return on 11/28/22, they prefer from 8-12 time frame if possible. ; ordrng 2 WPW10120018 (Slides)s"

"Arrived on site to install previously diagnosed and ordered part. Upon arrival, I was to remove and replace the front right burner valve. When I went to replace it, I found the part sent was incorrect. I tested the unit and found the ignitor continues to arc when the flame is on all settings. I inspected the orifices and found the simmer orifice was incorrect. I changed the orifice and retested and the burner continued to malfunction. Per service pointer #W10540279-A, I am ordering the burner head and also ordering the correct dual burner valve and orifice holder. Office to schedule return service. No gas leaks detected during service.; ordrng 1 W10495853 (Burner head) and 1 W10846622 (Orifice holder rt front) and 1 WPW10371235 (Dual burner valve)"

Arrived on site to test unit for cooking light not working. Test unit and found bad control board not sending power to light. Ordering new board; ordrng 1 W11342846 (Control board)

"Arrived on site to diagnose dishwasher that is not starting any loads, and was blinking. On arrival tried to test unit and found the UI panel was dead. Checked voltage at outlet and found good voltage. Examined control and found diagnostic light blinking. Ordering a new control and ui to resolve, so further troubleshooting and repair can be made. ; ordrng 1 W11506012 (Control)"

"Arrived onsite for MW no sound. customer said that the door has been changed out but there was a wire that had to be repaired before it was installed. Called WP tech line and they said to change the door out. That is where the speaker is located. Ordering the door, I installed the control board.Sr 7735100797; ordrng 1 W11446919 (Grill vent) and 1 W11186013 (MW door)"

Arrived on site to follow up on refrigerator that wasn't dispensing any water. Replaced rear valve since flow was still weak from last visit. Unit still would not dispense. Disconnected reservoir and verified I had flow out the reservoir into the dual valve. Disconnected the line at the dual valve and found no water dispensing. Dual valve solenoid had failed in replacement valve. Ordering new dual valve. ordrng 1 WPW10341329 (Double Valve)

Arrived on site to test unit for cooktop light not turning off. Recommend replacing control. Office to reschedule. ; ordrng 1 W11552018 (Control)

"Arrived on site to test unit for error code, tested unit found shorted key error code , and console unresponsive, did not find any loose connection, cycled power to unit, unit started to power on and shorted key error pops up, will need console to fix issue, ordering console, stated to customer that console is on back order minimum of 4-8 weeks out, office to reschedule ; ordrng 1 W11236888 (Console)"

"Arrived on site to inspect oven/microwave combo unit with microwave not working. Upon further inspection, I found the control panel would not respond to touch. I cycled power at the breaker and placed the unit in diagnostics and checked error codes. I found F6E4. Cleared the code and tested the components. Unit is operating as designed except the microwave light does not come on and the unit is not connected to WiFi. Customer advised that they get the open door error when using the microwave. I found the right side of the MW door not closing properly. I assisted the customer in connecting the unit to WiFi. I am ordering the microwave lamp, main control (F6E4), both microwave door hinges, the inner door, and the interlock assembly. Also ordering a CNOTE-SCHEDULE RETURN SERVICE WITH TICKET #360519. Unit is currently operating, but the mentioned parts will need to be replaced (see sticky note before proceeding with repairs). ; ordrng 1 W11261167 (Main control) and 1 W10886919 (Lamp) and 2 W10874474 (Hinges)s and 1 W11600214 (Inner door) and 1 W11033422 (Interlock assembly)"

"Arrived on site to inspect refrigerator freezer door handle coming off. Upon further inspection, I found the FC door handle had separated from the mounting screw. I found the handle mounting screw was stripped and wouldnt tighten. I removed and replaced the handle and tightened the remaining door handles. Also found the right RC door gasket badly torn (photo). I am ordering the gasket and office will need to schedule return service with ticket #360512. No water leaks observed during service.; ordrng 1 W10830274 (Rt RC door gasket) and 1 CNOTE (SCHEDULE WITH TICKET 360512)"

Unit was moved to vacant 2116. Arrived on for unit not draining and rusted. Upon arrival inspected unit. Found latch not secured. Secured latch and tested. All components seem to be functioning correctly. Will order tub due to rusting. Bringing latch and drain pump. ordrng 1 W11307244 (Latch) and 1 W11172199 (Tub)

Arrived onsite for Error signal on screen. Upon arrival inspected unit and Ran diagnostics and got error code F1-E0 control failure. Need to replace control. Ordering control ; ordrng 1 W11583303 (Control)

Arrived on site to replace blower. Found blower was the wrong one. Its the double blower not single. Ordering single blower office to reschedule ; ordrng 1 WPW10294006 (Blower)