Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new sump&motor and tested the unit and found unit operating as designed. No leaks

"Arrived on site to test unit for burners not igniting. Found center rear, center front, right rear and front rear orifices seemed to have silicone substance. Removed silicone and unit now working as designed. No leaks detected. Job complete."

"KRFF507HPS03 GP arrived on site to inspect refrigerator door ice maker not making ice. Temperatures read FC=-2 RC=31. Too cold in the RC. Placed the unit into diagnostics and ran service test 3(evaporator fan and air baffle motor test). Found the fan blowing but the air baffle not operating normally until the circuit breaker was flipped. Checked the ice bucket and found small oddly shaped ice cubes. Dismantled the ice machine and found the ice tray only partially filled, a small amount of ice in the fill tube indicating a slow water flow and the heating element loosely fitted to the fill tube. Tested the fill level by filling a cup with the ice maker water line and pouring it into the ice maker and it produced the appropriate amount of water. Inspected the connectors and found pin 1 in connector P3 in the cabinet side of the plug was severely damaged causing the entire P3 connector to be not properly seated causing intermittent connections with the other pins. Likely affecting the fill tube heater. Attempted to repair it and it seems to be operating as designed. No water leaks observed during service."

"Arrived on site for washer, inspected unit and work area. Customers complaint was washer not unlocking and no power. At arrival washer was in garage due to not working and customer brought a temporary one. I replaced the control board and power did come back but the UI was unresponsive and will need to be replaced. I rescheduled to return on 08/08/23. No leaks where observed during service. ; ordrng 1 W11478526 (Console)"

Arrived onsite for dishwasher not cleaning dishes. On inspection there was no water movement in diagnostics mode. Installed new pump and that fix the water issue. On further inspection found the was no amps to the heating element. Replaced it. The unit had error F4E3 and F7E1 in memory. Unit operating as designed and no water leaks detected during service.

Arrived on site to test unit for not drying properly. Unit does not have m/s sticker. Advised customer to contact whirlpool for missing sticker. Ran diagnostics with no issues. All components working as designed. Customer stated contractor advised her to continue calling till unit gets upgraded. Advised customer unit would not be upgraded as unit is working as designed. Advised customer to have contractor or appliance vendor upgrade for her. No leaks detected. Job complete.

"Arrived on site for washer, inspected unit and work area. Customers complaint was the lid strike was broken. I replaced the strike and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

Arrived on site for lid not locking . Ran diagnostics and latch would just click but not lock . Replace latch . Re ran diagnostics. All checked normal. Job complete. No water leaks at this time

"Arrived on site to test unit for error f2e1(stuck button). Unable to do anything without error prompting. Replaced faulty console, tested unit to 350 with no issues. Job complete."

Arrived on site and found customer is experiencing intermittent water dispenser operation. Currently it is working correctly. Found water line is likely freezing from cold air escaping between rear bulkhead in fresh food section and fan shroud Styrofoam. Sealed gap with permagum and it should correct experience. Call complete

"Arrived on site to inspect dishwasher with door not closing properly. Upon further inspection, the customer advised that the door gasket doesnt appear to be sealing properly against the door. I inspected the door gasket and found calcium deposit build up and water along the gasket (photo). I placed the unit in diagnostics showing no error codes and tested. Unit is opening as designed, but there is a little more water on the gasket and it appears worn and there is no leaks found. As a precaution, I removed and replaced the door gasket and retested the unit and it continues to operate as designed and there is no water on the gasket. No water leaks observed during service, job completed."

"Arrived on site for a washing that is making noises during agitation and spin. Inspected unit and work area. The customer showed me a video of the sound. Check underneath the washer and found the cam bolt barely sitting on the lower end of the driveshaft, causing the cam to slip down and to grind against the cover shield. Also found the belt completely worn due to this issue. Went ahead and replace both the belt and cam assembly and tested the unit. The unit began to work and operate as designed. Call complete."

"Arrived on site to inspect washer not getting enough water. Upon further inspection, I placed the unit in diagnostics showing error code F0E3. Cleared the code and continued with testing and found the unit operating as designed. Tested the valve I.n manual test mode and the valve continues to operate properly. I calibrated the unit and retested again and it continues to operate as designed. I made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed."

Arrived on site for range needing previously diagnosed panel. Upon arrival reconfirmed failure and installed part. Found door functioning as designed and safe to open. Call complete

"Arrived on site. Found washer with 000 flashing on the display. It would not enter diagnostic mode, it wouldn't cancel or start a cycle. Found control panel shorted causing the issue. Replaced control panel. Part was replaced under 90 days ago and will be returned as defective. Ran all test cycles and all checks good. Job complete."

"Arrived onsite to replace faulty drain pump and control board. Replaced both, calibrated control and tested. Unit is now functioning properly. Job complete"

"Arrived on site for right side RC door gasket has failed. Upon arrival, inspected unit and found magnet on top right corner of door has failed. Need to replace gasket. Replaced 1 gasket W10830274. Formed gasket with heat gun. Unit is operating as designed. Job complete"

"Arrived on site for not powering on. Upon arrival, test polarity and failed. There is no voltage from supply. Found breaker on off position. Restored power. Ran unit on all cycles and unit starts and heats as designed. Job complete"

Arrived on site for dishwasher that had a spray arm fall and melt. Inspected unit and work area. Confirmed the customers complaint and replaced the lower spray arm. Tested the unit and the unit is not working as designed. Call complete.

"Arrived onsite to replace unit console for glitching issues. Unit was pulled just enough to clear console. Replaced console. Tested and unit is functioning properly. Notified customer that he will have to redownload the app and set up WiFi. While attempting to reinstall, found unable to get unit back in flush with the cabinet. Notified customer to get builder to reinstall. Job complete"

"Arrived on site to install parts diagnosed by previous tech. Installed console and ui and tested, unit is now operating as designed. No leaks where present at the time of service. Job completed."

Arrived on site to test unit for tripping. Found wire pinched causing arcing. Fixed wire and secured out of the way. Unit now working as designed. Job complete. SR#7736900546

"Arrived on site to test unit for loud noise, tested unit found loud grinding noise coming from cam, inspected under unit and found cam teeth are broken, gear case leaking oil, replaced gear case, belt, cam and shift actuator as precautionary, tested unit, unit is now running as designed, no leaks detected job complete"

Arrived on site. Replaced damaged doors and nameplate. Job complete

"Arrived on site and found door has already been replaced, broken door is still sitting on the floor next to the complete oven, took pictures. Attempted to call builder for clarification, SW called builder for clarification and no answer both times, job complete."

"Arrived on site for defrost issues. Upon arrival, unit is unplugged but still full of ice covering evaporator. Thawed out all remaining ice. Found connection to heater is disconnected. Secured connection and ran force defrost. Unit is operating as designed. Job complete"

Arrived on rite to diagnose washer throwing F2E2 error. Tested unit and found no response from the UI. Replaced UI and still got F2E2 error. I reseated all the ribbon cables and retested. Error still present. Ordering control since error persists through 2 UI panels. Reordering UI as well to have on hand. Office to schedule when we can get part. ; ordrng 1 W11624938 (Control) and 1 W11478524 (Ui)

Arrived on site to install previously ordered parts. Replaced front and rear left burner heads and caps. Also replaced bake igniter. Test unit and unit is operating as designed. No gas leaks present at this time. Job complete

"Arrived on site for gasket issues. Found defective right side door gasket,removed gasket installed new door gasket checked door seal good."

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new damper and right door gasket. Unit is now operating as designed.

"Arrived on site for dishwasher not dissolving soap or cleaning dishes. Upon arrival confirmed Ed failure. Found f4e3 in diagnostics and checked power coming from ACU to motor, found 116.3 v from ACU but motor not running. Will need office to reschedule once Availability of motor is known. Ordering w11613479"

"Arrived on site for dishwasher, unit was in garage not installed to water on electrical supply. Build needs to install unit properly in order to test. Office to schedule when builder installs unit. ; O-emld tckt"

"Arrived on site to test unit for broken handle, tested unit found one tightening screw is stripped on the handle , replaced and tested, unit is now functioning as designed, job completed"

"Arrived on site for no ice and water in ice bin. Ran diagnostics BF error code with bin removed frozen fill tube and water leaking from icemaker. Replaced fill tube and defective icemaker,ran diagnostics icemaker passed ran fill test passed no leaks"

Arrived on site to test unit for water accumulation in ice bin. Found drain hose was pinched. Advised customer to remove 20ft of hose and run pvc behind unit to allow gravity drain to work at optimal performance. No leaks detected. Job complete.

"Arrived on site and inspected dryer and found belt is broken. After replacing a dryer is working properly, confirmed airflow is good, job complete"

"Arrived on site for refrigerator to cool8ng properly in rc side of unit. Upon arrival found temps at 40/9 rc/fc. Unit was in defrost on arrival. Found unit in defrost on arrival. Found Start up amp draw was 1.4amps. Found fc thermostat installed in incorrect spo on evap and had ice built up in wiring of thermistor, replaced fc thermistor and also found diffuser thermistor reading at 36 degrees when unit was still at 40. Rescheduled customer for 08/03/23 to complete repairs. Ordering W11645127 defuser; ordrng 1 W11645127 (Defuser)"

Arrived onsite to replace failed upper rack. Replaced rack and tested. Unit is functioning properly. Job complete

"Arrived on site for microwave p, inspected unit and work area. Customers complaint was the microwave having rumbling noises. I tested the unit and found the turn table ring defective and will need to be replaced. Im ordering the parts and reschedule to return on 08/03/23; ordrng 1 W11252182 (Turn table ring)"

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the ice container and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for dryer not starting . Found door switch latch broken .replaced door switch . Unit is now functioning properly. No other issues found. No lint build up. Job complete

"Arrived onsite for washer making a grinding noise. On inspection I heard the noise during diagnostics mode. I checked the pump to make sure there was on obstruction in the way, it was clear. I pulled the gearcase out in found oil on the bottom of seal. Installed the new gearcase, clutch and belt. Retested the unit in diagnostics mode and did not hear the grinding anymore. The units is operating as designed and no water leaks detected during service."

"Arrived on site for not cooling in both sections. Upon arrival inspected unit and is hot in both cabinets. Ran diagnostics and during compressor test. Compressor turns on , then shuts off. Found compressor pulls 11 amps. Need to replace compressor. Ordering compressor, access valve, and Uv drier. Office to reschedule ; ordrng 1 W10507884 (Compressor) and 1 WPW19143759 (UV drier) and 1 W11506635 (Access valve)"

WRB322DMBM03 Arrived on site and replaced rusted door. Job complete.

"Arrived on site to test unit for not cooling, do to previous sealed system s anted entire unit with UV light, found no refrigerant leaks, exposed evaporator and found that the heater connection has popped out causing unit not to defrost freezing evaporator, removed molex connection and installed a butt splice and shrink wrapped the connector, heater is now engaging, advised customer to monitor and if issue persists recommend replacing heater harness assembly, control, thermistor and UI, at this time unit is running as designed job complete"

"Arrived on site fo dishwasher not turning on. Upon arrival found unit had stable power but no errors I. Diagnostics. Ran normal wash cycle and found u it working as designed without leaks or failure, informed customer if issue occurred again to let us know but couldnt confirm complaint on arrival u it working as designed call complete 737-618-5326"

Arrived on site for a refrigerator. That is not making ice again. Inspected unit and work area. Did confirm the customers complaint and found no ice in the ice container. Customer advised they tried to jump the icemaker with the test switch and unplug it and plug it back in with no fix. Went ahead and replaced the icemaker and tested unit. The unit began to work and operate as designed. Call complete.

Arrived on site for no drain dish washer . Found piece of plastic stuck in drain hose blocking check valve . Removed plastic . Ran diagnostics all checked normal. No water leaks detected at this time. Job complete

"Arrived on site for no cool fridge . Found fill tube not in fill cup on icemaker ,causing water to leak down and cover return vents with ice . Removed ice and cleared tubes . Readjusted fill to to proper placement in cup. No other leaks or issues found . Job complete ."

"Arrived on site for no cool fridge . Found bottom of fridge dented and bent allowing air to fresh food section and frosting up air Chanel . Tried bending back into position but still leaving an air gap . Called tech line , passing it over for exchange . Sr 7736956207. Job complete"

Arrived onsite for range tripping breaker. On inspection the range would trip the breaker when you plugged the unit in. Gain access to the back of the unit and found that the connection to the DSI board was 1 pin off. I unplugged the DSI board and plugged the unit in and the breaker did not trip. I then plugged the connector in right and the unit still did not trip the breaker. I turn the unit on and heated the oven to 350?. The unit is operating as designed and no gas leaks detected during service.

Arrived onsite for microwave lighting issue. Customer is out of warranty but is going to contact whirlpool customer care to appeal due to registration of microwave being many months before certificate of occupancy.

"Arrived on site to replace previously diagnosed console, removed from package and found that it is the wrong color, ordering correct console, office to reschedule ; ordrng 1 W11600370 (Stainless console)"

Arrived on site for no drain dishwasher . Found drain line clogged due to low loop on hose at disposal side . Replaced both drain hoses . Ran diagnostics all checked normal. No water leaks detected at this time. Job complete

"Arrived on site for range, inspected unit and work area. Customers complaint was bitch front burners not allowing to adjust temps. Found both infinite switches bad and replaced them. Unit is now operating as designed. Job completed."

"Arrived on site and inspected range and found several knobs are loose. Customer removes them after every use to prevent a small child from turning on Range. Explained that internal sleeve on the knob will be loose and constantly Removing and reinstalling will weaken knobs. Knobs are not designed to be constantly removed, job complete"

Arrived on site and replaced previously diagnosed console and control. Tested unit to 350 with no issues. Job complete.

Arrived onsite for cooktop burner making a popping noise after being on for 15 to 20 minutes. I installed the new burner head and turn the burner on for 20 minutes and the popping noise never happened. Customer will call back if the issue continues. No gas leaks detected during service.

Arrived on site to install fill tube extension to resolve leaking icemaker. Verified no leak on fill. Repair completed.

"Arrived on site for loud noise and no cool in fresh food section. Found damper making loud noise no air flow entering fresh food section,removed cover found middle and upper portion of evaporator incased in ice. Ordering damper,60? bimetal and heater. ; ordrng 1 W11566485 (Heater) and 1 WP2182381 (Bimetal)"

"Arrived on site for cooling issue. Found middle to upper section of evaporator incased in ice unit not fully defrosting,defrosted evaporator replaced defrost bimetal with 60? bimetal. ; used 1 Wp2182381 (Bimetal) from stock"

Arrived onsite for a refrigerator that is making a loud noise. Upon inspection I found that the noise was coming from the condenser fan blades making contact with the fan Bracket. I adjusted the breaker so that the fan blades are no longer making constant and the noise is now gone.

Arrived onsite for a MW that has no power upon installation I found that the 20amp fuse had fail. I replace the it and tested the unit and found that power returned but when testing the unit I found that the turn table would not turn and the control had burn marks at the 4902 relay which is the relay for the turn table. I replace the control and found that the same reason popped on the new control I am ordering an new control and the turn. And having office reschedule ; ordrng 1 W11545876 (CNTRL-ELEC) and 1 W10850446 (CAPACTR-MG) and 1 W11256462 (DIODE) and 1 W11540981 (TRANSFORMR) and 1 W10818686 (MAGNETRON) and 1 W10642989 (MOTOR-TURN)

"Arrived on site to test unit for not washing dishes properly, tested unit found all components are working properly, customer stated that dishes are coming out dirty and wet at times, noticed customer does not use rinse aid, advised customer to use it because it improves unit performance also following proper loading procedures per owners manual at this time unit is running as designed, no leaks detected job complete"

"Arrived on site and replaced all parts diagnosed by previous technician for cosmetic rust repair, job complete"

Arrived on site to test unit for door coming apart on top right hand corner. Found handle price broken. Office to reschedule. ; ordrng 1 W11449263 (Handle assembly) and 2 WPW10200660 (Screw)s

"Arrived on site for not cooling properly. Found evaporator fan not running and ice on bottom of freezer compartment,removed cover found frozen drain and lead not inserted to harness,cleared ice from drain,inserted lead fully to harness fan powered on. Turned off breaker to refrigerator to allow drain to defrost."

"KFGC506JSS05 Arrived to inspect ignition issues. I found the unit had difficulties igniting several burners. I performed adjustments on the affected burners and the issues were resolved. Operational test good, no gas leaks detected during service."

"WED4815EW1 Arrived to inspect failure to spin. I found the basket was leaning to the inner left of the chassis and corrected via leveling legs. I calibrated the unit and advised the customer on detergent usage. Operational test good, no leaks observed during service."

"Arrived on site for not cooling in both sections. Upon arrival, inspected unit and is just slightly cool. In both cabinets. Test compressor and is operating but only pulling .31 amps. Removed evaporator cover and found only a small amount of frost on top corner of Evaporator. Need to have sealed system repair. This is a R600 system. Ordering compressor, Uv drier, access valve, R600 kit, and nitrogen. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 2hrweigh (2 hr weigh)"

"Arrived on site for washer, inspected unit and work area. Customers complaint was washer not working. The washer was on standby and not responsive. I will order the control board, Ui and the latch if needed. I rescheduled the customer to return on 08/02/23. No leaks where observed during service. ; ordrng 1 W11481108 (Control) and 1 W11481116 (UI control) and 1 W11394572 (Latch)"

"Arrived onsite to install previously diagnosed pats. Upon arrival I installed the new gearcase,belt and pulley. And tested the unit and found unit operating as designed no leaks. Office to contact PLEASE CALL CHRIS @ 512-828-0555 to collect the balance as I could not due to the appointment office being closed by the time I was finished with the repair."

Arrived on site and inspected vent hood and found blower motor will not turn on. Replaced user interface buttons and this had no positive effect. Attempted to inspect upper assembly and found chimney is riveted in place Builder/installer did not use the screws like they are supposed to. Also top rivets are approximately 10 feet off the ground And not reachable. Vent hood is inaccessible and no further diagnosis can be done. Homeowner contacted builder but they did not answer the phone. Job complete

"Arrived on site ,replaced door . Adjusted gaskets . Job complete"

"Arrived on site to inspect cooktop gas leak. Upon further inspection, I found the gas source turned off and turned it on. I removed the drawers below the unit to expose the gas line and regulator and immediately smelled the gas odor. I tested the unit and all burners are operating as designed. I removed the knobs and listened/smelled for gas leaks and found none. Using my liquid gas leak detector, I tested the gas line and found the gas line connector at the coupling to the regulator was not tightened (photo) and found bubbles coming out on the right side of the connection. I tightened the line and retested with my leak detector and found no further leaks. I advised the builder of my findings. I contacted Whirlpool Safety and spoke to Lashonda and advised of my findings. She advised notes have been documented to SR#7736909080. No gas leaks detected at the end of service, job completed."

"Arrived on site to test unit for excessive shaking, tested unit found multiple dents in unit and wall do to excessive vibration of unit unit is leveled properly per service pointer inspected basket and did not find a barcode, will need to replace basket and suspension on return visit, ordering basket, office to reschedule ; ordrng 1 W11172199 (Basket)"

Arrived on site for refrigerator not making ice upon arrival confirmed complaint and found during ice maker harvest that unit wasnt filling with water. After further testing I found ice maker valve had stopped opening up. Replaced valve and found ice maker working as designed call complete

Arrived onsite for a refrigerator leaking. The customer showed me where water was leaking at the rear of the RC evaporator cover and running down the liner. I found a piece of brown masking tape had fell in the drain trough causing water to dam up and freeze then divert the water to the rear of the cover and leak. I removed the tape and cleared the ice. The unit will drain correctly now. Call complete.

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. But the unit had been unplugged. The customer advised that he unplug the unit on Sunday morning because the unit had stopped cooling on Thursday and it continue to climb and spoiled his food. He unplugged it because he didnt see a point in keeping the unit plugged in. Found the compressor and evaporator fans kick on immediately as unplug the Internet. Took a nap draw after compressor and found pulling .925 A. I checked resistance through the heater and found the heater within range. Spoke to JC and was advised that because the unit was unplugged, we could not determine if there was an issue with a Control or if it was a defrost issue. He also advised that it may have caused a small leak at the evaporator the first time that the unit frosted up. I was advised to have the customer keep the unit plugged in and reschedule the customer to 7/31; schdld next appmnt for 7/31 MON PM"

"#0711Arrived on site for temperature issues. Per customer food would freeze with setting at 34 and if setting increased to 37 temp reading on customers thermometer reading 50. Ran diagnostics thermistors passed,checked average temp reading at 35 changed defrost setting to basic advised customer if they want to measure actual temp reading to check water temp with a glass placed in fresh food section after 24 hrs"

"Arrived on site for not making ice. Ran diagnostics diagnosed a defective recirculating pump replaced pump ran diagnostics all test passed good water flow,water circulating over plate compressor powered on good frost formation."

"Arrived on site for ice machine shutting off and turning on bye itself . Ran diagnostics,unit powered off . Removed unit from cabinet and found power cord was pinched under unit and has sever pinches . Replaced external pump with cord . Ran diagnostics all checked normal. No water leaks detected at this time. Called safety . Same reference number 7736886683. Job complete"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the defrost heater in Thermistor and tested the unit. Im gonna begin to work and operate as designed. Call complete.

"Arrived on site for a range that is not heating inside the oven. Inspected unit and work area. Did confirm the customers complaint and found that the igniter would glow, but that the gas valve was never turned on. Check the amp draw off of the igniter, and found it week. Replaced the glow igniter and tested the unit. The unit began to work and operate as designed. Call complete."

"Arrived onsite for oven making a load noise in convection mode. When the temperature hit 425? the noise appeared. Installed new motor and heated the unit to 425? the noise was not there until I open and closed the door. Order the convection fan cover and another motor. The unit could not be worked on in the upper oven because of the heat. The blade in the oven needs to be replaced for it is tested due to how long it takes to,cool the oven down to safely working on the convection fan in the oven. ; ordrng 1 W10860984 (Fan motor) and 1 W11234761 (Convection fan cover)"

Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the third rack nuts and the caps. I tested the machine and there were no water leaks present at the time of service. Call complete.; ordrng 1 W11573757 (Tub plug) and 1 C-note (Parts is to be given to MS to mail to the customer)

Arrived on site to test unit for RC getting too cold and freezing items. Found thermistor by damper not connected. Secured connection and unit completed all functions in diagnostics. Advised customer to monitor and if issue persists recommend damper and thermistor replacement. No leaks detected. Job complete.

Arrived on site and customers actual experience is water leaking on floor and breaker tripped. My name stole dishwasher to observe it while running and found water is leaking from motor assembly it pours on the ground too quickly to see Exactly where Ill just bring back entire motor assembly. Also sound blanket is missing well bring that back as well.; ordrng 1 W11416363 (Sump and motor) and 1 W11553445 (Sound blanket)

Arrived on site to test unit for leaking. Found whole unit leaning forward and left side down about 1/2. Leveled unit and ran diagnostics with no issues. No leaks detected. Job complete.

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised the noise is coming from inside the unit and will happen when opening the RC doors. I placed the unit in diagnostics and tested the damper in test 3 and immediately the unit began to make the noise and the customer identified the noise as the same one theyve been hearing. I advised the customer that its the damper and described the dampers functions. I tested the unit in diagnostics and found no further issues. I am ordering the damper and scheduled return service for 08/02/23. No water leaks observed during service.; schdld next appmnt for 8/2 WED !"

Arrived onsite for a washer with temperature issues. I found the machine water hoses connected correctly per code but the customers supply lines were backwards. I switched the hoses at the machine and the machine is working as designed now. There were no water leaks present at the time of service. Call complete.

"Arrived on site and found customer experience sparking from infinite switch. Found left rear infinite switch has burned out no other issues. Replaced it and all burners are working properly. If cooktop hot light on control board does not go away on its own will need to bring back remaining three infinite switches and control board, job complete 7736889031"

"Arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I found the cuetomer is not using rinse aid (photo). I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. While testing, I checked amp draw to the components of the unit and found the element is providing 7-9amps during wash and drying cycles during diagnostics (photo). Once testing was complete, I demonstrated to my customer that the element is heating by pouring some water onto the element and it sizzled and produced steam. I contacted techline and spoke to Jonathan and advised of the complaint and my findings. Jonathan recommended advising the customer of rinse aid and use and care and provided SR#7736945709. I made recommendations for use and care, as well as, detergent and rinse aid use to my customer. Unit is operating as designed. No repairs needed at this time and no water leaks observed during service. Job completed."

"Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. Ran unit through diagnostics and found that the water would fill inside the unit, but would not actually recirculate. Went to remove the wash motor and found that evidence of water leaking from the heater. Got authorization for both the washer motor and heater replacement. Replaced both parts and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call completed."

Arrived on site to test unit for buttons not working on console. Found the 4 and 7 were not responding properly. Ran diagnostics with no issues. No stored error codes. Recommend console and display replacement. Needing autho and office to reschedule. ; ordrng 1 W10803488 (Control) and 1 W11179272 (Display)

"KDFM404KPS0 GP arrived on site to inspect dishwasher stuck in cycle of turning on and off. Inspected the unit and found the following error codes F8E4 (float switch open/overfill) F10E2 (vent wax motor) F8E2 (fill valve electrical problem). Found the drip pan not mounted and found water inside of the overflow, drain loop placed just at the bottom of the sink. Based on the color of the water its possible that the sink has been back flowing into the dishwasher. No mounting screws were found upon arrival. Unit was also not properly leveled. Corrected these issues and tested the unit and its is operating as designed with no water leaks observed during service."

"Arrived on site for refrigerator not making ice/not cooling properly. Upon arrival confirmed complaint and found temps in fc at 39 degrees. Found amp draw to compressor at 0.5 amps as well as no heat transference from condenser coil or drier but compressor was over heated. Inspected evap coil and found very little moister/ice build up on 10% of the coil while te rest of dryer and warm. Informed customer of sealed system failure and will need office to reschedule once availability of parts is known. Ordering W11580057 compressor, W11546692 evap coil, WPW10143759 uv drier, W10913906 access valve. ; ordrng 1 W11580057 (Compressor) and 1 W11546692 (Evap coil) and 1 R600 (R600) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve)"

"Arrived onsite for inspection with clear door to identify source of leak. Ran diagnostics and found stored error code 6/1, 8/1, 3/4(not listed). Ran test and lower spray arm is free spinning but upper spray arm has low flow and not turning properly. Looks to be either a broken upper spray arm or a weak motor. Returning with spray arms. Customer requesting first call on Aug. 2nd. First call of the day. ; ordrng 1 WPW10448645 (Upper spray arm) and 1 WPW10327455 (Third level) and 1 W10622462 (Tall zone manifold)"

Arrived on site to install parts. I advised the office to inform maintenance or tenants to defrost the refrigerator for 32 hrs and allow 24hrs to cool. No leaks where observed during service. ; ordrng 1 W10916494 (Service kit)

Arrived onsite for a DW that will not wash dishes on the top rack upstairs in I found F6e1 (low or not water in unit)code stored upstairs inspection I found that the water flow was very weak. I adjusted the water flow by turning up the water at the water inlet valve under the sink and tested the unit and found the unit operating as directed no leaks