Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 12/12/2019
DRYER WHIRLPOOL WED9550WW1 Arrived on site for unit displaying communication error code. The user interface continues to flash off and on. Communications or Tate that indicating a failing user interface which is no longer available.
Near Austin, TX 78729
Andy
Job Details: 12/12/2019
OVEN KITCHENAID KFGD500ESS04 Unit is covered under warranty (KNMLI00APL1) Arrived on site for range error code. Tested and inspected unit and found failed sensor removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78745
Kevin
Job Details: 12/12/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site and found debris in drain pump has damaged impeller , after replacing the drain pump washer is now operating normally. No water leaks from connections at time of service, job complete"
Near Taylor, TX 76574
Cliff
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found sealed system has a restriction. Removed refrigerant and pulled deep vacuum for extended period. Unit held vacuum, which verified no leaks in system. Charged unit with 4.3 oz of refrigerant. All is working properly at this time. No water hooked up to unit."
Near Austin, TX 78749
Kevin
Job Details: 12/12/2019
DRYER WHIRLPOOL MED6630HW0 "Arrived on site and found rattling during operation from motor mount area, disassemble dryer and added sound pads between motor mount and bottom dryer panel. After reassembling dryer rattling has significantly improved but is still present. There is no other adjustment or repair that can address the issue, no lint found at time of service, job complete"
Near Austin, TX 78748
Leonardo
Job Details: 12/12/2019
DISHWASHER MAYTAG MDB6949SDM Arrived on site to test unit for upper racks falling. Test unit and found broken adjusters. Replaced left and right adjuster test unit and unit test good job complete no leaks present at this time.
Near Leander, TX 78641
Lou
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=28 degrees and RC=58 degrees. I found the evaporator covered with ice/frost and the diffuser non-functional. I tested the bimetal through diagnostics and it is showing to be open. No water leaks at the time of service. I will return with diffuser ad bimetal harness and all prescreened parts."
Near Austin, TX 78702
Luis
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for no cool. Diagnosed fresh food evaporator in cased in ice. Per service W11329116C replaced fresh food evaporator cover,secured cover to correct location on suction line using a zip tie,installed updated control. Ran diagnostics changed defrost setting to basic. Repair covered u dear project code S27311 2xL"
Near Manor, TX 78653
Cliff
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to diagnose a refrigerator that is tripping the breaker. Tested unit and found control board possibly has internal short. Replaced control board and tested unit. Found all parts and components fully functional and no water hooked up to unit at time of service.
Near Georgetown, TX 78633
James
Job Details: 12/12/2019
MICROWAVE UNKNOWN KB6524PS Arrived on site and found right side of console has come loose. Found clip broken but uni has spot for screw to retain console. Installed screw and tested. Unit tests good. Job complete
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/12/2019
REFRIGERATOR GE PYE22PSHFSS Arrived on site for no cool condition. Fresh food section evaporator fan motor has failed thus the warm temperature in Fresh food section. Replaced fan motor. All water connections are dry.
Near Georgetown, TX 78628
James
Job Details: 12/12/2019
RANGE WHIRLPOOL WFG525S0JS0 Arrived on site and found console dented. Installed new console. Job complete
Near Georgetown, TX 78633
James
Job Details: 12/12/2019
WINE COOLER KITCHENAID KBCS24RSBS00 Arrived on site and tested operation. U it cooling properly but no display from divider. Tested voltage to divider and found no voltage. Unit will need new transformer to repair voltage. Instructed customer that once the voltage is corrected I will be able to verify operation of the display on the divider.
Near Georgetown, TX 78626
Tyler B.
Job Details: 12/12/2019
WASHER WHIRLPOOL MVWB835DW4 Arrived onsite for noisy unit. Found teeth on rotor and clutch grinned down. Found slide would hit inside of clutch . Due to mid drilled holes in gearcase cause slide and clutch to rub against. Replaced gearcase clutch and rotor and replaced washplate to confirm repair
Near Round Rock, TX 78664
Dylan T.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site customer complaint was unit wasn’t cooling check temperature in the freezer it was at -1° check the fridge was at 37.5 unit seems to be working as manufacture design
Near Round Rock, TX 78665
Paul
Job Details: 12/12/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived onsite for the washer not draining. I found an F5E2 stored error code. I tested the unit in the diagnostics cycle and the pump shut off. I found the door had come loose from the door strike. I found one side of the door strike not snapped in place. I corrected the door strike and finished testing the unit. The unit is working as designed. Call complete.
Near Austin, TX 78732
Scott
Job Details: 12/12/2019
ICE MACHINE KITCHENAID KUIS18NNXB2 Arrived on site for no ice . Found grid cutter wire broken . Replaced cutter grid . Unit is making sheet of ice bye time repair was complete . No water leaks detected at time of service . Job complete .
Near Austin, TX 78758
David
Job Details: 12/12/2019
COOKTOP IKEA ICI500XB01 "Arrived on site to diagnose a cooktop that was not functioning properly. Details given from the customer were that the rear left hotplate would click on and off continuously sometimes when a pot or pan was moved, like it could not detect the cookware was there. Saw this in a video as well. Second issue was that sometimes that rear left element would shut down if the rear right element was turned on. Called tech line and was advised to replace both rear hotplates instead of another module. Ordering 1 W10328387 hotplate and 1 WPW10328391 hotplate.. ; ordrng 1 W10328387 (hot plate) and 1 WPW10328391 (hotplate)"
Near Austin, TX 78725
Joseph C.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “noisy operation and doors uneven” complaint. Inspected unit and found condenser to be making contact with lower frame. Insulated condenser from lower frame and adjusted cabinet, to level doors. Unit is performing as designed. No leaks detected, at time of service."
Near Jonestown, TX 78645
Jonathan
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived on site to refrigerator having water in bottom of unit. Performed diagnostics and cycled ice maker. Found water chute not reaching fill funnel on ice maker. Made correction and tested ice maker. Found operating as designed. Removed damaged door and installed new. Removed major ice on back panel and freezer bottom.
Near Austin, TX 78746
David
Job Details: 12/12/2019
DISHWASHER KITCHENAID KDTM404ESS3 "F9E4, F2E1. Arrived on site to diagnose a dishwasher that was stopping mid cycle and not completing. Fund error codes F9E4 lower spray Arm error and F2E1 stuck key errors again. Ordering a new sump W10861526, new spray arm W10860176, and control W11305305 to resolve. Customer will need to call office to reschedule. They are traveling and unsure what date they will be back. ; ordrng 1 W10860176 (arm-spray) and 1 W10861526 (pump&motor) and 1 W11305305 (cntrl-elec)"
Near Killeen, TX 76549
Al
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived to inspect side by side refrigerator compartment not cooling and water dripping into refrigerator section.Accessed the freezer section and noticed a massive ice buildup from the ice maker.I cleared the ice and unit began cooling the refrigerator section.The ice buildup was preventing the cool air from entering the refrigerator section.
Near , TX 78634
Cliff
Job Details: 12/12/2019
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to diagnose a microwave with a failed surface light. Found base of light has separated from glass. Removed bulb base and all is working properly at this time.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 12/12/2019
RANGE WHIRLPOOL WFE525S0HV1 Arrived on site for hinge replacement. Replaced both hinges and tested good
Near Georgetown, TX 78628
James
Job Details: 12/12/2019
RANGE WHIRLPOOL WFG525S0JS0 Arrived on site and found console dented. Installed new console. Job complete
Near Austin, TX 78744
Luis
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KRSC700HPS "Arrived on site for no cool. Found evaporator fan not running,removed cover found harness not fully connect to fan,reinstalled harness tested fan motor unit working as designed."
Near New Braunfels, TX 78130
Richard
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW8040DW0 Arrived onsite for the washing machine shaking. Found the suspension rods were worn out. Replaced all rods with new and everything tested good. Original issue is complete. But found the lid was broken at one hinge due the excessive shaking of the washer when it had the worn out suspension rods. Need authorization to order a new lid and office to reschedule.; ordrng 1 NEEDTOORDERAUTHORIZATIONFORLID and 1 W11101059 (lid)
Near Leander, TX 78641
Lou
Job Details: 12/12/2019
MICROWAVE LG LMV2031BD/00 "arrived on site to inspect microwave venthood light. Upon further inspection, I found that the venthood light was burnt out. Customer advised that the unit was showing an error code of F3. I tested the unit and could not duplicate the error code. I contacted lg Techline and spoke to Austin and advised of my findings. Austin advised that the F3 error indicates a short in the keypad and to replace the control panel. I am ordering the control panel. Customer advised they will purchase a light from a hardware store. ; ordrng 1 ACM74119046 (CONTROL ASSEMBLY KEYPAD)"
Near Austin, TX 78732
Scott
Job Details: 12/12/2019
WASHER WHIRLPOOL MVWC465HW2 Arrived on site for oil under washer . Found oil dripping from gear case . Replaced gear case . Ran calibration and diagnostics test . All is checked normal with unit . No water leaks detected at time of service . Job complete .
Near Cedar Park, TX 78613
Tyler B.
Job Details: 12/12/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for basket and gearcase replacement. Removed basket and gearcase and replaced and tested good
Near Kyle, TX 78640
Robert
Job Details: 12/12/2019
REFRIGERATOR GE GFSF6KKYEBB "Arrived on job for complaints of temperature too warm in freezer and refrigerator section. Found the freezer fan not working but compressor and condenser fan working. Check voltage to evaporator voltage at 0, supplied by control board, ordering control board ; ordrng 1 WR55X11065 (pba main)"
Near Austin, TX 78751
Joseph C.
Job Details: 12/12/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “burning smell” complaint. Inspected unit and found drain pump blocked and overheating. Removed blockage and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78751
Joseph C.
Job Details: 12/12/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for “no power” complaint. Inspected unit and found wires shorted to junction box. Rerouted home supply and reconnected supply wires to unit wiring. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived onsite for unit not dispensing water or making ice, found mold dry. No water dispense. Found filter had never been replaced advised customer to replace filter and if still occurs to call back. All diagnostics pass. All valves engage. Ice level control pass diagnostics"
Near Round Rock, TX 78664
Dylan T.
Job Details: 12/12/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site customer complaint was dishwasher will not drain got my shop vac clean out the drain hose ran the unit everything else work great all lines are dry
Near Bee Cave, TX 78738
Kevin
Job Details: 12/12/2019
DRYER SAMSUNG DV50F9A7EVP/A2 "Arrived on site and inspected dryer and found it is not heating while running. Disassembled dryer and found heating element has failed. After replacement dryer is now working properly. Removed all lint from interior, job complete"
Near Round Rock, TX 78681
Paul
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I defrosted the RC coil. I installed the new fan harness and relocated the evaporator thermistor using a zip tie and foil tape. I replaced the UI. I tested the unit in service step 4 and found the 3 way valve working as designed. I checked the drain tube and found it cleared and sealed properly.
Near Austin, TX 78745
Luis
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for no ice. Ran water valve no water,removed water line from valve found no water exiting house shut off valve,diagnosed customer will need a plumber to replace shut off valve"
Near Round Rock, TX 78664
Dylan T.
Job Details: 12/12/2019
DISHWASHER AMANA ADB1400AGB1 Arrived on site customer complaint was dishwasher would not dry dishes very well check the temperature at the Fossett was only getting about 105° call customer he needs to have the water heater turned up everything else seem to work fine as manufacture design
Near Austin, TX 78759
Andy
Job Details: 12/12/2019
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for dishwasher leaking. Found unit uninstalled in garage. Inspected unit and found obvious leak from sump motor assembly separated, Called and spoke with CS And was instructed OK to replace motor assembly but to inform customer it cannot be properly tested for leaks uninstalled and for customer to keep and eye on when reinstalled. Attempted to remove sump motor assembly and found IOW sensor will not come out as designed. Ordering part ordrng 1 W11084121 (sensor)"
Near Pflugerville, TX 78660
Al
Job Details: 12/11/2019
OVEN WHIRLPOOL WFC150M0EB3 Arrived to inspect control issues.Confirmed the complaint and removed the rear access and discovered the terminal block was burned and destroyed.Removed and replaced the harness and control.Customer will supply the new range cord.Job complete
Near Leander, TX 78641
Jonathan
Job Details: 12/11/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dishwasher leaking about 10 minutes into cycle. Inspected unit and work area. Found heater bent Performed diagnostics mode, no error codes. Inspected for leak. Found unit leaking on right side towards the end of test cycle. Removed door panel and inspected. Corrected heater. Performed diagnostics mode with outer door panel removed. Found leak was coming from float assembly, found wash arm getting stuck on element and causing improper spray action and causing failure. Performed diagnostics mode again and inspected for leaks. Found heater was at fault. All tested good, no water leaks detected.
Near Spicewood, TX 78669
Andy
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on site for refrigerator ice buildup. Tested and inspected unit and found cracked ice maker spilling water and building up. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Paul
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL GC3PHEXNS03 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the icemaker and explained to the customer that it should go into a harvest and fill as soon as it was cold enough. I also replaced the filter that was supplied by the customer.
Near Salado, TX 76571
Arthur B.
Job Details: 12/11/2019
DRYER SAMSUNG DV50F9A7EVW/A2 Arrived onsite for customer complaint of dryer not coming on. Removed front door assembly and found belt had came off pulley. Secured pulley and installed belt. Reassembled and tested unit. Dryer now functions as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Pflugerville, TX 78660
David
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site to install previously diagnosed parts. Installed new RH and LH doors. Affixed nameplate. All is working as designed. Call complete.
Near Austin, TX 78721
Joseph C.
Job Details: 12/11/2019
DRYER AMANA NED4655EW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found debris, in front bulkhead gasket. Debris was hitting bearing gap, in drum. Removed debris. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 12/11/2019
VENTHOOD UNKNOWN UXT4230ADS2 Arrived on site for light that will not work on the low setting. Found that the red wire at the switch was loose internally of the switch. If you wiggle the the light would work. Installed new switch and it is the defective. .; ordrng 1 W11206737 (SWITCH)
Near Killeen, TX 76549
Arthur B.
Job Details: 12/11/2019
UNKNOWN UNKNOWN FORD
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/11/2019
OVEN GE CT9570SL1SS "Arrived onsite for customer complaint of wall oven making whining noises when cooling off. Tested unit and found cooling fan in rear making the noises.
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/11/2019
DOWNDRAFT GE UNKNOWN
Near Harker Heights, TX 76548
Dylan T.
Job Details: 12/11/2019
OVEN KITCHENAID KODE500ESS02 Arrived on site customer complaint was not preheating or doing anything replace the new board ran the unit everything else work great
Near Leander, TX 78641
Jonathan
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived on site for to install previous diagnosed part. Removed FC door and installed new. Tested door operation. All tested good.
Near New Braunfels, TX 78130
Robert
Job Details: 12/11/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on onsite for the oven rack being stuck in place, upon inspection we found the 2nd rack was placed in backwards, we then put a plastic protector as we slid the rack out to keep from damage and placed it back in the correct way. Complete"
Near Georgetown, TX 78626
Al
Job Details: 12/11/2019
DRYER WHIRLPOOL MEDX655DW1 Arrived to inspect dryer not starting.Confirmed the complaint and checked voltage at the outlet and got NO reading.Went outside to the breaker box and discovered the dryer outlet was tripped.Corrected and tested and unit now operates as designed.Job complete
Near Austin, TX 78748
Leonardo
Job Details: 12/11/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for oven not responding. Found console not taking command. Replaced console test unit and unit test good job complete.
Near Round Rock, TX 78664
Al
Job Details: 12/11/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived to inspect dishwasher issues.Customer advised the plastic tub wasn’t as dry as it should be at the end of the wash.I tested the unit and all aspects of the unit work properly.Customer hasn’t used rinse agent to assist with the drying process of the unit.All water lines were dry at the time of service.Job complete
Near Austin, TX 78733
Scott
Job Details: 12/11/2019
DRYER WHIRLPOOL WGD8620HC0 "Arrived on site , replaced control after checking thermostats . Ran several several cycles ,all checked normal . No lint build up at time of service . Job complete ."
Near Austin, TX 78758
David
Job Details: 12/11/2019
OVEN WHIRLPOOL RBS245PRB06 Arrived on site to diagnose an oven with an F3E2 error code for oven temp too high. Performed temp check and found temps reaching 395. Provided estimate for new temp sensor as it likely failed under extended load. Replaced temp sensor and retested. All is working as designed now.
Near Bastrop, TX 78602
Cliff
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW7500GC0 Arrived on site to diagnose a washer that will not lock. Found lid assembly split causing lock assembly not to line up properly. Replaced lid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Creek, TX 78612
Cliff
Job Details: 12/11/2019
OVEN WHIRLPOOL GBD307PDB09 Arrived on site to replace thermal fuse for oven. Replace fuse and found upper oven not heating due to failed rear thermal fuse. Lower oven is working at this time. Blower and thermal will need to be replaced under Special_Project_S16122.ordrng 1 4451442 (thermostat)
Near Austin, TX 78752
Scott
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW4850HW1 "Arrived on site for washer leaking . Talked to customer unit was making loud noises and banging around before it started leaking . Found crack in tub bye left shock . Ordering tub , replacing gearcase on return ,may need suspension as well . Will need second man due to placement of washer . Please call to set return visit .; ordrng 1 2MAN and 1 W10371566 (tub)"
Near Austin, TX 78734
Kevin
Job Details: 12/11/2019
DISHWASHER GE ZDT800SSF5SS
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/11/2019
ICE MACHINE KENMORE 106.895991 "Arrived onsite for customer complaint of ice machine not coming on. Upon inspection, found external drain pump faulty. Removed and replaced external drain pump. Reassembled and observed ice production. Good ice slab forming. No other issues found. All water connections were dry at time of service."
Near Leander, TX 78641
Jonathan
Job Details: 12/11/2019
DRYER WHIRLPOOL WGD4850HW0
Near Austin, TX 78735
Leonardo
Job Details: 12/11/2019
MICROWAVE GE JVM1740SP1SS Arrived on site to test unit for shorted keypad error code. Replaced control panel Test unit and unit test good job complete.
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/11/2019
WASHER MAYTAG MVWB765FC3 Arrived onsite to install new gearcase to top load washer from prior visit’s diagnosis. Removed and replaced gearcase. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/11/2019
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived onsite for customer complaint of built in refrigerator not cooling properly. When arrived, unit was cooling as designed. Did find however UI light flickering off and on. Unit will need new UI assembly. OF to R/S due to EXPART. All water connections were dry at time of service.; ordrng 1 W10836024 (cntrl-elec UI)"
Near Lakeway, TX 78734
Kevin
Job Details: 12/11/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site and inspected dishwasher and found a mounting bracket was dropped during installation and fell into bottom of sump. This is the cause of the rust the customer has been seeing. Removed the mounting bracket and recommended that customer use dishwasher magic to wash out any residue. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Jonathan
Job Details: 12/11/2019
DRYER WHIRLPOOL WGD4850HW0
Near Leander, TX 78641
Jonathan
Job Details: 12/11/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for refrigerator intermittently dispensing water. Performed diagnostics and tested dispenser operation. Found working at time of service. Removed dispenser panel and inspected switch. Tested water dispenser while monitoring the micro switch. Added zip tie to quick connector. Tested all other operations. No failures at time of service. All tested good, no water leaks detected. Spoke with customer on user care guide."
Near Pflugerville, TX 78660
David
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for an icemaker that was not producing ice. Spoke with customer and was told the icemaker was also leaking. Cycled icemaker and found that the fill tube was not lined up with the fill hole in the mold and was spraying and running into the bottom of the freezer. Propped fill tube up 1/4 in opening to line it up. Retested and it is now spraying into the mold and not leaking. No water leaks found after repair. Call complete.
Near Bastrop, TX 78602
Cliff
Job Details: 12/11/2019
WASHER MAYTAG MVWC425BW0 Arrived on site to diagnose a washer that will not spin. Found bad capacitor and shifter. Replaced both parts and unit will now agitate but not spin due to failed gearcase. Office will need to have repair authorized and set return appt.; ordrng 1 W11035747 (gearcase)
Near San Marcos, TX 78666
Richard
Job Details: 12/11/2019
DISPOSAL UNKNOWN n/a Arrived onsite for the disposal not working properly. During testing found that the disposal is seized up. Replaced disposal with new one and everything tested good and no leaks detected.
Near Georgetown, TX 78633
Al
Job Details: 12/11/2019
MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived to inspect wall oven temperatures.Used my temperature sensor and unit was calibrated to exact temperatures.Customer satisfied with findings.Unit works as designed.Job complete
Near Bastrop, TX 78602
Cliff
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and installed new start relay. Found compressor locked up. Compressor, filter dryer, and process stub will need to be replaced to complete repairs. Office will need to set return appointment for two hours.; ordrng 1 SF8404 (STUB) and 1 W10843121 (drier-tube) and 1 W11092625 (compressor)"
Near Burnet, TX 78611
Thomas L.
Job Details: 12/11/2019
DRYER WHIRLPOOL WGD7000DW3 Arrived on site for no heat condition. Tested unit to find that it has a failed flame sensor switch. It doesn’t let the igniter stay on long enough to reach sufficient temperature to open the gas valves.0553 ; ordrng 1 WP338906 (sensor)
Near Austin, TX 78730
Tyler B.
Job Details: 12/11/2019
OVEN MAYTAG MEW9630FZ03 Arrived on site for unit that broke glass in self clean. Found inner glass shattered in to oven. Outer was good. Mid glass had broken glass inside. Replaced mid and inner glass and tested good
Near Leander, TX 78641
Lou
Job Details: 12/11/2019
COOKTOP KITCHENAID KGCU463VSS01 "arrived on site to inspect cooktop Ignitors arcing when not in use. Upon further inspection, I tested all four burners and all four operated as designed. When I turned the front left burner on low/simmer, the back two Ignitors would arc. I tested the spark module and it was good as was the valve Ignitor switches. I found that the back burner Ignitor was sensing that the flame was not on even when the valve was in the off positionI removed and replaced the back left burner Ignitor with one from my van stock (W10833887) and tested the burners. All burners are functioning as designed. No gas leaks detected during service, job completed."
Near Hewitt, TX 76643
Dylan T.
Job Details: 12/11/2019
DRYER WHIRLPOOL MEDC465HW0 Arrived on site customer complaint was unit was making a loud squeaking noise unit needs a new pulley and maybe rollers; ordrng 1 3397590 (sub 349241t) and 1 691366 (idler pulley)
Near Cedar Park, TX 78613
Paul
Job Details: 12/11/2019
DRYER MAYTAG MEDB725BW0 "Arrived onsite for the dryer not heating. I checked stored error codes and found an F4E4, F3E6, & F4E3 stored error codes. I found the voltage to the unit at 241VAC & I found the air flow good. I tested further and found the heating element open. I replaced the element and tested the unit. The unit is working as designed. I tested the moisture sensor circuit and found it working as designed. Call complete."
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for defrost failure repair. Removed evap cover and replaced thermistors. Replaced control to confirm repair. Also set to 8hr defrost. Customer asked about compartment in back of fridge that is the air filter. Noticed veggie drawer filter was missing as well. We’re not given to cust by installers. Ordering 2 air filters and filter housing to bring with door replacement ; ordrng 2 W10311524 (air filter)s and 1 WPW10408747 (housing)
Near Austin, TX 78723
Joseph C.
Job Details: 12/11/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for “door not latching” complaint. Inspected unit and found door latch faulty and sprung. Removed and replaced door latch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78731
Scott
Job Details: 12/11/2019
REFRIGERATOR LG LFX25991ST "Arrived on site ,replaced fan motor and mullion . Error code went away . Control wasn’t needed . No water leaks detected at time of service . Job complete ."
Near Spicewood, TX 78669
Andy
Job Details: 12/11/2019
RANGE FRIGIDAIRE FGGC3047QSB Arrived on site to install previously diagnosed part. Started to disassemble unit and found new part damaged. Ordering new valve. ; ordrng 1 5304505690 (valve) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Kyle, TX 78640
Robert
Job Details: 12/11/2019
REFRIGERATOR MAYTAG MFI2269VEB6 "Arrived on job for fridge not draining, upon inspection we found the drain line clogged with ice, we steamed all the ice and removed it and checked lines which all worked.
Near New Braunfels, TX 78132
Robert
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on job for fridge not cooling, upon inspection of the compressor we found the start device was not attached, after insertion of the start device the compressor began to run normally. We continue to monitor the temp which dropped correctly. Complete"
Near Austin, TX 78747
Leonardo
Job Details: 12/11/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not drying. Test unit and found unit working as designed advised customer to use rinse aid to help unit dry better job complete.
Near Austin, TX 78704
Scott
Job Details: 12/11/2019
REFRIGERATOR MAYTAG MBF2258DEM00 "Arrived on site for fridge leaking . Found drain tube clogged up . Replaced drain tube . Steamed out drain . Water is draining properly now . No water leaks detected at time of service . Job complete .
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washer and found that during a spin cycle what plate and basket are spinning at different rates independently of each other. Attempted to remove wash plate to inspect hub and it will not separate. A new washplate, and hub will be needed, Will also bring back gear case if needed. wash plate will need to be broken off. No water leaks from connections at time of service.; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase)"
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/11/2019
REFRIGERATOR LG LFX31945ST/00 "Arrived on site and found both sections are warm, removed rear panel and inspected compressor and found it is running. Compressor is failing and will need to be replaced. A new control board will also be needed, refrigerator is prior to 2014. ordrng 1 4J00977P (ACCESS VALVE) and 1 ADH73150210 (UV DRIER) and 1 EBR73093617 (CONTROL) and 1 SEALEDSYSTEM and 1 TCA38091801 (COMPRESSOR)"
Near Round Rock, TX 78664
Tyler B.
Job Details: 12/11/2019
RANGE WHIRLPOOL WFC150M0EW2 Arrived onsite for unit with f9 error. Found house wiring and junction wiring correct. Replaced control and tested good. Unit cooking and baking
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/11/2019
WASHER WHIRLPOOL CET9100GQ0 "Arrived on site and found F 70 error code showing on display, replaced control board and user interface diagnosed by previous technician and confirmed harness connecting them is good. Error code would still not clear, spoke with commercial tech line, this type of stackable has two power cords one 120 V for the washer and UI and another 240V cord that only powers the dryer heating and control. User interface showing power is deceptive and appears dryer should be running but it is actually not getting power. Found breaker is tripped after correcting dryer is working properly, job complete"
Near , TX 78628
Thomas L.
Job Details: 12/11/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for strong gas odor during operation. The Mrs. explain to me that the left rear burner was being used when the odor was detected. All burners are operating properly at this time.
Near Austin, TX 78717
Paul
Job Details: 12/11/2019
WASHER WHIRLPOOL WFW86HEBW0 "Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the inner door, strike, and control panel. I ran the machine thru the auto diagnostics cycle and the unit worked as designed. Call complete."
Near Austin, TX 78750
Tyler B.
Job Details: 12/11/2019
MICROWAVE WHIRLPOOL WMH53520CS7 Arrived onsite onsite for unit door not closing.found interlocks broken. Replaced and tested good. Unit working and heating
Near Austin, TX 78734
Kevin
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KSSC42QVS03 "Arrived on site and inspected refrigerator and found driveshaft has dropped and is no longer making contact with ice bucket. Replaced shaft and ice will now dispense problem. No water leaks from connections at time of service, job complete"
Near Spicewood, TX 78669
Andy
Job Details: 12/11/2019
DISHWASHER JENN-AIR JDTSS245GX0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78754
Joseph C.
Job Details: 12/11/2019
OVEN WHIRLPOOL WFG550S0HZ1 "Arrived on site for “not cooking per times called for” complaint. Inspected unit and found temps not reading correctly. Sensor is off. Ordering new sensor. No leaks detected, at time of service.; ordrng 1 W10833885 (sensor)"
Near Austin, TX 78702
Scott
Job Details: 12/11/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site , ran diagnostics got latch error code . Replaced door latch . Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete ."