We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78721
Matthew
Job Details:
06/18/2021
Arrived onsite for heating element not heating. Upon arrival found loose harness connector at element. Secured harness. Tested unit in auto test and all passed. Unit is heating and functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL FREEZER
Model MZC31T15DW00
Near Austin, TX 78734
Brandon
Job Details:
06/18/2021
"Arrived on site for customer complaint of unit not cooling, found compressor was hot and not running, I tested compressor windings, that tested good, found failed start device, I replaced start device, unit tested good.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Austin, TX 78732
David Z
Job Details:
06/18/2021
"Arrived on site to diagnose washer that is not starting. Customer advised that control panel was mostly unresponsive and go off and on at will. Attempted to put unit in diagnostic and found control panel unresponsive. replaced control panel. Verified unit is functioning in diagnostic and in regular cycles. Unit is now working properly.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78731
David Z
Job Details:
06/18/2021
Arrived on site to diagnose noisy dryer. Ran unit and heard a faint rattling inside the unit. Found screw missing on exhaust pipe where it meets blower housing. Used extra screw to resolve. Used a sound pad to further insulate. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near San Marcos, TX 78666
Andrew
Job Details:
06/18/2021
"Arrived on site to test unit for lid lock constant clicking. Replaced latch and control , tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB7100AWB
Near Austin, TX 78731
David Z
Job Details:
06/18/2021
"Arrived on site to diagnose dishwasher that was not opening the dispenser consistently. Removed door panel and examined dispenser solenoid. Found the framework for the solenoid / arm are heat warped and covered in calcium deposits. The arm barely moves at all and has a lot of resistance due to being deformed and covered in calcium. Advised customer we are unable to offer a good repair due to the discontinued parts and warped frame, so replacing the solenoid motor would not fully resolve issue.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78703
Jacob
Job Details:
06/18/2021
Arrived onsite for element sitter low in the tub. Looked at the element and the element is sitting correctly in tub as designed. Let customer know that the element is sitting properly and cannot be altered and no parts made for the unit will fix the issue. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78665
Wesley
Job Details:
06/18/2021
Arrived onsite and repaired drain pan issue and facia. Ice production looks good. Advised customer on repair. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78728
Justin
Job Details:
06/18/2021
(Tw) On-site to install previously diagnosed parts. Installed left and right friction sleeves. Unit now opens and closes properly. Unit functioning as designed. Call complete.
We serviced a
GE REFRIGERATOR
Model PYE23PSDESS
Near Austin, TX 78738
Robert
Job Details:
06/18/2021
Arrived on job for complaints of refrigerator section warm. Found voltage to fan good but not running. Replaced fan refrigerator section cooling now.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEP8
Near Georgetown, TX 78633
Lou
Job Details:
06/18/2021
"Arrived on site to inspect refrigerator freezer door not opening. Upon further inspection, I opened the FC door but it only opened halfway. I found the slides were badly corroded and the left slide bearing strip was damaged. Also found the customer had already cleaned the frost build up out of the FC section. I removed and replaced both slides and tested the door and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Briggs, TX 78608
Al
Job Details:
06/18/2021
Arrived back on site to install previously ordered parts.Installed the panel control but it didnt have the encoder assembly or harness and no screws.C ; ordrng 1 W11414312 (Harness UI) and 1 W11374900 (Encoder Assembly) and 2 8540727 (Screws)s
We serviced a
WHIRLPOOL OVEN
Model WMH31017HS6
Near Pflugerville, TX 78660
Wesley
Job Details:
06/18/2021
Arrived onsite and repaired microwave which had arched and blown its fuse while not in use. Tested with resettable and did not recreate an issue. Replaced fuse. Unit is now operating as designed. Advised customer on the repair.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLRU1778ES5
Near Austin, TX 78734
Brandon
Job Details:
06/18/2021
"Arrived on site to replace liner and gasket, the liner came in damaged, ordering another one. ; ordrng 1 216953600 (Door liner)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Lockhart, TX 78644
Noah D
Job Details:
06/18/2021
"Arrived on site to inspect unit for leaking into main cab, upon inspection found the units drain tube clogged and causing issues. Cleared tube with steam and tested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Austin, TX 78732
David Z
Job Details:
06/18/2021
Arrived on site to diagnose refrigerator with issue with ice bucket. Found ice bucket had cracked on the bottom end. Replaced ice bucket with new. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15PDXZS1
Near Luling, TX 78648
Noah D
Job Details:
06/18/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the unit was attempting to make ice but the evap was not getting cold enough, compressor was running but did not coo
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Hutto, TX 78634
Wesley
Job Details:
06/18/2021
Arrived onsite and installed dis board. This corrected issue of bake and broil.
We serviced a
JENN-AIR RANGE
Model JDRP536HL00
Near Austin, TX 78723
Scott
Job Details:
06/18/2021
"Arrived on site for door not closing . Found door closing properly . Heated oven to 350 . When door was closed some times light would come on ,but with small tab ,light would clog off . Heated oven to 425 when closing door light would only stay off bye holding door closed . Ordering hinge receivers . Call to set return ; ordrng 1 W11318331 (Hinge receiver left) and 1 W11317948 (Hinge rev right)"
We serviced a
GE DISHWASHER
Model GDF570SSF8SS
Near Pflugerville, TX 78660
Wesley
Job Details:
06/18/2021
Arrived onsite and found missing middle spray arm assembly. Ordering assembly to repair. Office to reschedule. ; ordrng 1 WD22X10094 (Middle spray conduit) and 1 WD22X26622 (Middle spray arm.)
We serviced a
KITCHENAID OVEN
Model KODE300ESS04
Near Briggs, TX 78608
Al
Job Details:
06/18/2021
Arrived on site to install previously ordered parts.Disassembled and installed the control and sensor. Reassembled and unit tested as designed.JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Austin, TX 78723
Scott
Job Details:
06/18/2021
Arrived on site for washer not spinning at end of cycle . No error codes found . Found lower then normal voltage to motor . Replaced control and cap . Ran calibration and diagnostics wash. All checking normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Manor, TX 78653
Matthew
Job Details:
06/18/2021
Arrived onsite to replace previously diagnosed part. Whirlpool sent customer lid. Replaced lid and tested unit. Tested lid lock and all is functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Andice, TX 78628
Cliff
Job Details:
06/18/2021
Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing proper airflow through unit. Advised homeowner on findings and homeowner will need venting issue corrected prior to using unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Georgetown, TX 78626
Jimmy J.
Job Details:
06/18/2021
"Arrived on site to install previously diagnosed part. Upon arrival customer informed me she heard ice maker begin producing ice. With this, water is also dispensing. Replaced inlet valve regardless to ensure the original inlet valve doesnt go out again and or be intermittent working and not working. Removed inlet valve and installed new valve. Tested water dispenser and water is dispensing as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSP48QHS00
Near Round Rock, TX 78664
Wesley
Job Details:
06/18/2021
"Arrived onsite and quoted 125.80 for parts and 239.99 for service and labor. Replaced shelf, bracket and switches. All function is corrected.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS03
Near Austin, TX 78703
Luis
Job Details:
06/18/2021
"Arrived on site. Installed correct auger motor and shaft tested ice dispenser unit working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB2
Near Mustang Ridge, TX 78610
Leonardo
Job Details:
06/18/2021
Arrived on site to test unit for unit making shorted sound. Test unit and found shorted diode. Replaced diode test unit and unit test good job complete. 7730971922
We serviced a
GE REFRIGERATOR
Model GSL25JFRFBS
Near Austin, TX 78727
Justin
Job Details:
06/18/2021
Arrived on site for a refrigerator leaking at the bottom. I gained access to the drain tube in the back where the water trail was coming from. I found the drain tube clogged and popped off allowing the water to drip out. I cleared the drain tube and reinstalled it. I then put permagum around it to secure it. Unit is now working as designed.
We serviced a
GE DRYER
Model GTD75ECSL0WS
Near Austin, TX 78727
Justin
Job Details:
06/18/2021
Arrived on site for a dryer with dirt in it and a part that they could not re-attach after taking it off to clean. Upon further inspection I found the back plate of the tub removed and needing to be put back on. I quoted the customer the service fee +$50 for the repair. The customer accepted. I installed the plate and gained access to the venting and blower housing and removed all of the dirt. The unit was now as designed.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Dale, TX 78616
Noah D
Job Details:
06/18/2021
"Arrived on site to inspect unit for not allowing selection and always draining, upon inspection found the pressure triac shorted causing issue. Replaced control and tested. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Tommy
Job Details:
06/18/2021
Arrived onsite for bottom panel being damaged. Replaced and tested. Unit is now operating as designed. Job Completed.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Georgetown, TX 78626
Jimmy J.
Job Details:
06/18/2021
Arrived on site for Lid Not Latching - Top Load Washer. Found hinges were mounted properly and hinge arms were also mounted properly to the lid. Unfortunately the lid does not close naturally as it should. Removed hinges and looked for any adjustments or damage. None found. Called WP Tech Line and spoke to Butch. He had me remove the four torque screws to see if the lid would close properly. Once four torque screws were removed the lid closed as designed. I will be ordering four new T20 torque screws in hopes the are not rounded on top and instead flat to allow the screw not to make contact with the washer top and allow the lid to close as designed. I will also be ordering both left and right hinges and the top just in case. Returning with lid latch JIC. SR 7731034043 - Butch; ordrng 1 W11551369 (Hinge L) and 1 W11551376 (Hinge R) and 4 W11183686 (Bolt)s and 1 W11423769 (Top)
We serviced a
KITCHENAID OVEN
Model KEBS109BSS00
Near Cedar Park, TX 78613
Tommy
Job Details:
06/18/2021
Arrived onsite for oven greeting hot and turning microwave off. Upon arrival found unit oven is operating as designed. Unit had renovations and cabinet was not sealed correctly as well as microwave was installed incorrectly with kinked power cord. Uninstalled and fixed microwave cord. Took photos of cabinet. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Austin, TX 78759
Justin
Job Details:
06/18/2021
"(Tw) On-site for icemaker not working. In diagnostics, ran test 120 icemaker harvest. Unit would not go past step 2 to complete harvest test. Inspected icemaker and found tray was stuck and twisted. Checked voltage to IM from Triton J 10-9&10, found 12vdc within spec. Activated water valve, removed water connection of fill tube at top left of fridge door, ran test 97 and water did dispense. Then ran test 66, fill tube heater on, IM fill tube heater getting 12vdc and read 60 ohms within spec. I found a small amount of water trickle out after test, indicating fill tube barely frozen over. Ran test 97 again IM filled with water. Replaced IM and ran test 120, IM completed and passed harvest test. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78704
Scott
Job Details:
06/18/2021
Arrived on site for poor wash performance. Found actuator had failed . Ordering actuator . No water leaks detected at time of service. Call to set return ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78759
Luis
Job Details:
06/18/2021
"Arrived on site for no cool. Low side pressure reading -20 diagnosed a leak in the system found no traces of dye in compressor compartment or freezer,replaced evaporator due to possible leak under tape at manufacture weld joint,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good,after evaporator replacement checked both compartments no traces of dye .
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Marcos, TX 78666
Andrew
Job Details:
06/18/2021
"Arrived on site to test unit for oven light not turning on. Found connection to control board was not sitting properly into connection housing. Secured connection, tested unit, unit works good. Job complete."
We serviced a
AMANA WASHER
Model NTW4516FW
Near Lockhart, TX 78644
Noah D
Job Details:
06/18/2021
"Arrived on site to inspect unit for spinning uncontrollably. Upon inspection found the unit was loaded unevenly and causing issues, tested unit with 4 towels and found no issues, recorded video. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Manchaca, TX 78652
Kevin
Job Details:
06/18/2021
"Arrived on site and inspected refrigerator and found the doors are not level, raised right hand side until doors are level. Refrigerator is making contact with wall cabinet on the right hand side as it is slid into place. Customer may have to adjust cabinet, they have already removed the baseboard to provide as much space as possible. Ice production is normal and explained limitations of coiled water reservoir on this model, job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Austin, TX 78749
Jacob
Job Details:
06/18/2021
Arrived onsite for unit making noise. Tested unit heard a bit of a noise. Checked the rollers and put some grease from truck stock on the rollers and tested unit again. Unit didn?t make as much noise. But still heard a small buzz. Found that the noise was coming from the vent tub and the exit of the vent from the unit. Put sound padding to help. Noise was better. No issues at this time. Job complete
We serviced a
KENMORE DRYER
Model 110.798328
Near Austin, TX 78749
Jacob
Job Details:
06/18/2021
Arrived onsite to replace gas burner assembly. Replaced assembly. Tested unit. Unit tested good. No issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Buda, TX 78610
Kevin
Job Details:
06/18/2021
Arrived on site and inspected icemaker and found it will run but arm does not drop. It also leaks when water is filled. Replace icemaker and cycled it again and it is working properly.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Cedar Park, TX 78613
Tommy
Job Details:
06/18/2021
Arrived onsite for door handle of range being loose. Upon arrival found unit handle was never tightened correctly. Removed door and dissembled tightened handle reassembled door. Put door back and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
06/18/2021
Arrived on site to install previously diagnosed part. Removed filter housing and installed new filter housing. No leaks detected. Filter now releases and comes out when filter housing door is opened as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB1
Near Georgetown, TX 78633
Lou
Job Details:
06/18/2021
"Arrived on site to inspect dishwasher not heating/cleaning. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit operated as designed. I tested amp draw to all components during testing and all are within range; element showed 7-9amps during wash and dying cycles (photos). I found that the customer has a water softener system. Made recommendations for use & care as well as detergent & rinse aid use. Customer advised that they operate the unit at night when they go to bed. I recommended that they not do it due to potential sudden leaks.No water leaks observed during service, job completed."
We serviced a
GE REFRIGERATOR
Model GSL25JFPBBS
Near Austin, TX 78726
Justin
Job Details:
06/18/2021
(Tw) On-site to install previously diagnosed parts. Replaced water valve. Spliced off cracked water dispenser line (5/16) near the valve. Installed coupler to connect the lines. Purged water line at dispenser. Water dispenser is now functioning as designed. Also inspected ice bin. Found bin filled with ice. Informed customer to empty ice bin once every two weeks to prevent ice clumping together from not using to ensure operation of dispenser. Jumped IM. IM completed harvest cycle as designed. No leaks observed at the time of service. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS00
Near Lakeway, TX 78734
Robert
Job Details:
06/18/2021
Arrived on job for complaints of noise. Found ice ball next to fan. Refrigerator door gasket damage causing air to get in building ice ball. Will need refrigerator door gasket replaced; ordrng 1 WP2266903 (gasket-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Cliff
Job Details:
06/18/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found evap fan blade not attached to motor. Reset blade to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERB
Near Georgetown, TX 78628
Jonathan S
Job Details:
06/18/2021
Arrived on site for refrigerator water dispenser not working properly. Inspected unit and work area. Tested dispenser operation and found pulsating water through dispenser. Bypassed filter housing and tested dispenser and found working as designed. Found failure housing or bad filter. Removed failed filter housing and installed new. Assembled unit and tested dispenser operation. Unit working as designed and no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Georgetown, TX 78633
Lou
Job Details:
06/18/2021
"Arrived on site to install previously diagnosed and ordered parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Leander, TX 78641
Tommy
Job Details:
06/18/2021
Arrived onsite for fc ice maker not making ice. Upon arrival found ice maker receiving voltage jumped with wiring found it would not turn. Replaced ice maker and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Austin, TX 78744
Leonardo
Job Details:
06/18/2021
Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Got hose unclogged and unit draining correctly no leaks present job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Andice, TX 78628
Jonathan S
Job Details:
06/18/2021
"Arrived on site for oven tripping circuit breaker. Inspected unit and work area. Found circuit breaker tripped. Reset breaker and performed diagnostics mode and checked fault codes, found none stored. Activated bake element and cooling fan. Put in bake mode with rapid heat on and found tripped circuit breaker while unit was heating. Removed unit and and disassembled. Inspected wire harness and connection. Measured resistance on bake and broil and checked ground to cabinet. Found cooling fan turning freely. Called Whirlpool tech support and spoke with Bruce. Put unit in bake mode and measured amp draw on L2. Found drawing between 12 to 15 amps, within range. He recommended for unit to be hardwired in junction box. Bruce recommend to contact electrician. Outlet is mounted upside down to inner cabinet. Added tape to hold plug in place. Tested unit again on bake mode and found unit preheated to temperature. All tested good. Spoke with customer on junction box. Did inform customers that be hardwired to a plug is common to see. (SR#7731036016)."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Round Rock, TX 78665
Jimmy J.
Job Details:
06/18/2021
"Arrived on site for SAFETY Washer burn odor / not agitating. Placed in diagnostics and got F7E5. Found actuator not engaged into splutch. Cleared error code. Actuator was not in my parts bin today, but we will return with it once it arrives. Returning with valve JIC. Otherwise a new actuator will resolve the problem. In the meantime Ive installed a zip tie to ensure the actuator stays engaged to the splutch. Ran auto diagnostics and went through all cycles without issue. No leaks detected. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Kyle, TX 78640
Leonardo
Job Details:
06/18/2021
Arrived on site to test unit for unit not finishing cycle. Test unit and found sump and motor running hot and over heating and not washing. Will order new sump and motor office to reschedule. ; ordrng 1 W11085683 (Sump and motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS05
Near Austin, TX 78746
Luis
Job Details:
06/18/2021
"Arrived on site for no cool. Removed evaporator cover found traces of dye on evaporator coil and heater,replaced evaporator found a defective compressor also,replaced compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Leander, TX 78641
Tommy
Job Details:
06/18/2021
Arrived onsite for refrigerator not cooling. Upon arrival found unit was unplugged then plugged in and is now cooling. Checked unit thermistors and fans found all operating except unit condenser fan. Found voltage going to condenser but it would run. Ordering condenser fan. Office to reschedule upon receiving. Kept unit unplugged as to keep compressor safe.; ordrng 1 W11024494 (Condenser fan)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Georgetown, TX 78626
Jonathan S
Job Details:
06/18/2021
Arrived on site for cooktop damaged. Inspected unit and work area. Found I braved scratches on surfers. Removed damaged cooktop and installed new. Set clock and tested operation. All tested good. Spoke with customer on how to maintain cooktop surface.
We serviced a
GE WASHER
Model GCWN2800D1WW
Near Manor, TX 78653
Matthew
Job Details:
06/18/2021
Arrived onsite to replace previously diagnosed parts. Replaced front and back suspension rods and tub ring. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS01
Near Andice, TX 78628
Cliff
Job Details:
06/18/2021
Arrived on site to diagnose an oven that is not turning off. Found loose wiring connection between control and ui. Reset connection and all is working properly at this time.
We serviced a
KITCHENAID DISHWASHER
Model KUDA03CTBS2
Near Austin, TX 78737
Robert
Job Details:
06/18/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78732
David Z
Job Details:
06/18/2021
"Arrived on site to diagnose refrigerator that has a sticking water filter. Found the filter housing retaining clip on top had come off, so filter catch was not grabbing. Replaced filter housing and retested. Verified filter is working as designed. Call complete, no leaks found."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, TX 78628
Tommy
Job Details:
06/18/2021
Arrived onsite for dishwasher F2 E2 upon arrival found console receiving voltage but not communicating wiring was tight and in contact. Unit would require a new console.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS03
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
06/18/2021
Arrived on site to install previously diagnosed parts. Office to reschedule once part comes in. ; ordrng 1 WPW10469927 (Evaporator housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78724
Scott
Job Details:
06/18/2021
Arrived on site for fridge not dispensing . Found big dimple on dispenser Door right side where switch should be hitting . Will need to order new door . No water leaks detected at time of service. Call to set return ; ordrng 1 W11435353 (Door left side ss)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Waco, TX 76712
Jonathan M
Job Details:
06/18/2021
Arrived on site to install previously diagnosed parts. Inspected unit and worked area. Replaced control and tested unit. Unit was seemingly working as designed. Call complete.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Austin, TX 78746
Jacob
Job Details:
06/18/2021
Arrived onsite for unit not heating. Tested unit. Unit did not heat. Upon further inspection found that the wire harness was not letting power through to get the unit to heat. Spoke with PR. Ordered part. Rescheduled with customer; ordrng 1 W11356983 (WIRE HARNESS )
We serviced a
GE REFRIGERATOR
Model PFSS6PKWASS
Near Austin, TX 78732
David Z
Job Details:
06/18/2021
"Arrived on site to install previously diagnosed parts to resolve refrigerator not cooling. Pierced sealed system, and found 25 PsI Pressure. Found the dryer was leaking from the steel connection. Evacuated system. Replaced compressor and dryer. Put unit in vacuum and verified vacuum holding. Charged to 5.6 oz. ran unit and verified frost pattern and no leaks present. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Austin, TX 78757
Justin
Job Details:
06/18/2021
"Arrived on site for a refrigerator with loss of cool in the freezer. I checked temps and found the RC at 50?F and the FC at 35?F. Removed evap cover. Found ice build up around top left of evap and around cap tube (pic in sd quick pic). I ohmd out the thermistor and found it at 7.35k ohms, which is perfect for the temps it is at. The fan was working as designed too. I found a SS repair needed due to possible restriction. Ordering the compressor, evap, dye drier, and service tap for repair. Need SS tech and two hour job. I advised the customer that the unit is going to continue to work and I recommended she could keep it off. I advised them they needed to at least keep it unplugged 24-48 hours prior to service to thaw out ice. I had them sign the defrost waiver. Office to reschedule. ; ordrng 1 W11092625 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (UV Drier) and 1 W10836706 (Evaporator) and 1 PARTSAUTHO (PARTS AUTHO) and 1 CNOTE (2 hours for SS repair & need SS tech)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM03
Near Austin, TX 78741
Jacob
Job Details:
06/18/2021
Arrived onsite for door having damage. Looked at the unit and saw that the right hand door was damaged. Ordered door. Office to reschedule.; ordrng 1 W11259517 (dor-fip)
We serviced a
GE WASHER
Model GFWS2600F0WW
Near Liberty Hill, TX 78642
Cliff
Job Details:
06/18/2021
Arrived on site to replace previously ordered parts for washer. Replaced stator and rps module. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE361LVS0
Near Harker Heights, TX 76548
Tyler
Job Details:
06/18/2021
Arrived on site for range not allowing fulll functionality for certain burners on cooktop. Upon arrival I found u it had full 240v supply. Upon further inspection I found all four infinite switchs were getting proper voltage but switch on back left and front right burners with both not functioning well. Back left burner was blown and sparking and front right burner had a factory defect from packaging that had lead to some spare parts with packaging to get caught up in the infinite switchs circuitry and lead to front right burner shorting out on certain temps and switch to fail. I replaced fro t right infinite switch and burner as well as back left infinite switch. Found after repairs that unit was functioning as designed and allowing temp regulations of all burners. Call complete
We serviced a
WHIRLPOOL DRYER
Model MED6000AG0
Near Austin, TX 78732
David Z
Job Details:
06/18/2021
"Arrived on site to diagnose dryer that is not starting. When start button is pushed you just hear a click. Found relay on control failed, causing motor not to engage. Replaced control and retested. Unit is heating and spinning as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Austin, TX 78754
Matthew
Job Details:
06/18/2021
. Arrived onsite for washer making noise. Upon arrival put unit in diagnostics and found stored error code for over loading. Customer advised unit is also leaking. While trying to run test unit began leaking from drain hose. Found hoses not properly installed. Hoses cut and taped together. Leak will need to be fixed in order to run proper diagnostics. Ordering hoses.Office to reschedule if approved ; ordrng 1 W11035296 (hose) and 1 W11244231 (hose) and 1 WP285655 (clamp) and 1 WP356138 (clamp) and 1 WP9740848 (screw) and 1 WPW10280024 (drain hose retainer)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Leander, TX 78641
Jonathan S
Job Details:
06/18/2021
Arrived on site to install previous diagnosed parts. Removed failed control and installed new. Installed lamp customer had on hand. Powered unit on and found all work as designed. Called Whirlpool tech support as ticket stated to. Spoke with Austin and informed on issue and repair. (Sr#7731037492).
We serviced a
GE REFRIGERATOR
Model GSH25JSXBSS
Near Harker Heights, TX 76548
Tyler
Job Details:
06/18/2021
Arrived on site to install previously diagnosed sealed system equipment including but not limited to compressor and UV dryer. Upon recovering what little bit of refrigerant was left in the unit I was able to then install the new compressor UV dryer and access coupler as well as two temperature sensors in the freezer department. After pulling vacuum for 15 minutes I found pressures holding it -30 psi on both sides as designed then recharge the unit with 4.75 ounces of refrigerant as designed by manufacturer after allowing units run for 30 minutes found that the PSI levels were stable at zero and 125 on the low and high side. Call complete
We serviced a
GE DISHWASHER
Model GLD4460N10SS
Near Harker Heights, TX 76548
Tyler
Job Details:
06/18/2021
Arrived on site for dishwasher needing previously diagnosed main control and drain pump. Upon arrival we were able to install both needed parts we reassembled and tested unit and found the dishwasher now fully functioning as designed and no longer making any weird noises or going into flood mode on its own. Call complete
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Austin, TX 78734
Brandon
Job Details:
06/18/2021
"Arrived on site for customer complaint of gas pressure to low and not adjusting, found plunger in regulator was reversed, I switched around plunger and adjusted all burner valves, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78628
Cliff
Job Details:
06/18/2021
Arrived on site to diagnose a washer that is making unusual noise. Found nut for cam loose causing noise. Tightened nut properly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Georgetown, TX 78628
Cliff
Job Details:
06/18/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced pantry control and repaired wiring. All is working properly at this time and no leaks were found at time of service. Damage to failed control and wiring cause by water filling control compartment. Water came from leak in home caused by broken pipe.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Luling, TX 78648
Noah D
Job Details:
06/18/2021
"Arrived on site to inspect unit for not spinning correctly, upon inspection found the gear case leaking oil and causing issues. Replaced gearcase and cam. Tested unit with no issues. Complete"
We serviced a
KITCHENAID VENTHOOD
Model KVUB606DSS3
Near New Braunfels, TX 78132
Andrew
Job Details:
06/18/2021
"Arrived on site to test unit for lights not working. Found left side light was not connected properly. Secured connection, tested unit, unit works good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near New Braunfels, TX 78130
Andrew
Job Details:
06/18/2021
"Arrived on site to install ice maker and harness from previous diagnosis. Installed parts tested unit, unit works good. Failed to order shutoff arm. Needing shut off arm. Left ice maker disconnected. Office to reschedule.; ordrng 1 W11182354 (SHUTOFF ARM)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Hewitt, TX 76643
Jonathan M
Job Details:
06/18/2021
Arrived onsite for a washing machine that is going off balance. Inspected unit and work area. The customer advised that most of her loads go off balance and she was unsure if the basket was secured to the tub. I checked her unit and everything seem to be in place. I ran the unit through diagnostics and did not find any stored error codes. Ran the unit through an unbalanced low detection cycle and the unit ran as designed without stopping. Ran the unit through an auto test and the unit ran as designed. I asked the customer about her loading tapes and she did advise that she is running mixed loads as well as running fall loads filling to the top of the basket. I did advise her that she may be overloading and I went over load types. Gave the customer some pertinent information over the user guide and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Belton, TX 76513
Tyler
Job Details:
06/18/2021
(Cs) Arrived on site for dishwasher spray arm falling off. Upon arrival confirmed loose connection between spray arm and the upper rack. Replaced the spray arm and tested the unit. Also verified with customer units heat function has returned once they started applying rinse aid to each wash. Ran diagnostics found no error codes and unit had no leaks. Everything works as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78749
Jacob
Job Details:
06/18/2021
"Arrived onsite for unit making a noise and controls seem to be not acting correctly when choosing a option to wash. Looked at the unit underneath and found that the belt was worn down. Replaced belt and went ahead and replaced the control. Tested unit. Still getting a noise from the unit when spinning. Tried to remove the agitator, couldn?t remove and did not have a spare to replace. Customer did not want anything broken till our return. Ordered all parts. Office to reschedule ; ordrng 1 REQUEST (2MAN) and 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11089264 (filter) and 1 W11219115 (OUTER TUB) and 1 WP8533928 (screw) and 7 WP8533953 (screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB00
Near Kyle, TX 78640
Kevin
Job Details:
06/18/2021
"Arrived on site and rebuilt ice maker and dispenser assembly and it is now dispensing ice, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Lou
Job Details:
06/18/2021
"Arrived on site to inspect microwave/oven wall unit not operating properly. Upon further inspection, I placed the unit in diagnostics and checked error codes and found none. Checked info and found the model number was not correct. Corrected the model number and cycled power to the unit. Retested the unit and it is operating as designed. Recommended that the customer connect the unit to WiFi to receive any updates put out by the manufacturer. Contacted techline and spoke to Bruce to advise of the issue. Bruce advised that since the model number was corrected, the unit should operate as designed. Provided SR#7731037251. Customer was having a difficult time Whirlpool app to download on their phone. I left a brochure with the WiFi connect team number and recommended the customer contact them for any questions or assistance with the WiFi. Job completed"
We serviced a
GE DISHWASHER
Model GSD5560G00SS
Near Taylor, TX 76574
Lou
Job Details:
06/18/2021
"Arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, the customer advised that water leaked from the front left area and traveled along the front of the unit. I removed the toeplate and tested the unit 4 times and could not duplicate the leak. Inspected the door gasket and it is good. Inspected around the motor and other components and did not find a leak. I advised the customer of my findings...none. Recommended that the customer take a photo of the leak if it occurred again. No water leaks observed during service, job completed."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Lakeway, TX 78738
Brandon
Job Details:
06/18/2021
"Arrived on site to replace damaged tub and link kit, after replacing all parts and reassembled, unit tested good with no leaks."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Manchaca, TX 78652
Kevin
Job Details:
06/18/2021
"Arrived on site and inspected dryer and found airflow is good vent exit on the home is immediately to the left on the exterior wall and hot air is exiting it properly. found power cord is not pushed all the way into the outlet, it may be losing connection intermittently. Dryer is operating normally
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Manchaca, TX 78652
Kevin
Job Details:
06/18/2021
"Arrived on site and Inspected Washer And Found it will not agitate or spin, Motor is not moving and capacitor is not sending enough power. Capacitor will need to be replaced will also bring motor to have on hand if needed.. ; ordrng 1 W11395618 (Capacitor) and 1 W10832724 (Motor)"
We serviced a
WHIRLPOOL DRYER
Model NED5800HW1
Near Austin, TX 78727
Justin
Job Details:
06/18/2021
"(Tw) On-site to install previously diagnosed parts. Replaced control, tested, unit was still not turning on. At wall, received 240 L1&L2, 120 on both sides to ground. Received proper voltage at terminal block. At control L1 to ground was getting 30vac. Unplugged the UI and the control turned on. Found that UI was causing the control to short out. Replaced UI, unit now is powering on and functioning as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near West, TX 76691
Jonathan M
Job Details:
06/18/2021
"Arrived onsite for a washing machine that?s is not working properly. Inspected unit and work area. The customer said she found out her problem and that her drain hose she had was kinked, or letting the water out when draining. She advised that she hast to pull the washer out from her wall in order to get it to run properly. But it will run properly. She asked if I could shorten the hose on her drain hose which is not a standard hose and I advised that I could but it would still kink due to the type of rubber hose and that she really needed a proper drain pipe at the wall. She asked me to fix that for her but I advised she would need a plumber for that.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Austin, TX 78736
Luis
Job Details:
06/18/2021
"Arrived on site for no ice. Found frozen fill tube defrosted fill tube tested icemaker fill weak to no water fill,access water source disconnected line to refrigerator found no water from source customer will need a plumber to replace shut off valve at house wall"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Austin, TX 78757
Justin
Job Details:
06/18/2021
"(Tw) On-site for washer control panel not working. Upon arrival the customer stated the real issue was she would have to press the touch panel sometimes 2-3 times before working. Entered diagnostics, found F2E1 stuck key. C/S sometime she has issues pressing buttons on UI. Ran diagnostics cycle, unit functioning as designed. Informed customer about sensitivity of touch pads. Sometimes it can take a couple tries to work. Cold or dry hands can cause UI not to sense touch. Call complete."
We serviced a
MAYTAG WASHER
Model MVW6230HC1
Near Lockhart, TX 78644
Noah D
Job Details:
06/18/2021
"Arrived on site to inspect unit for not starting, upon inspection found the unit was unresponsive. The control board was fried due to voltage issues, ordering control. Office to reschedule ; ordrng 1 W11479877 (CONTROL )"
We serviced a
GE REFRIGERATOR
Model DSHS6VGBBCSS
Near Leander, TX 78641
Cliff
Job Details:
06/18/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found failed filter manifold and replaced it. All is working properly at this time and no leaks were found after service was performed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS5
Near Killeen, TX 76542
Tyler
Job Details:
06/18/2021
Arrived on site for refrigerator leaking water from freezer and ice maker not working per customer. Upon arrival I was able to confirm leak was coming rom FC drain line clog. Also found that ice maker motor is in a perpetual state of harvest and never allowing unit to call for water or turn harvest cycle off.; ordrng 1 W10882923 (Ice maker)