Service History 606 - Appliance Express

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, TX 78721

Matthew

Job Details: 06/18/2021

Arrived onsite for heating element not heating. Upon arrival found loose harness connector at element. Secured harness. Tested unit in auto test and all passed. Unit is heating and functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL FREEZER

Model MZC31T15DW00

Near Austin, TX 78734

Brandon

Job Details: 06/18/2021

"Arrived on site for customer complaint of unit not cooling, found compressor was hot and not running, I tested compressor windings, that tested good, found failed start device, I replaced start device, unit tested good.

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Austin, TX 78732

David Z

Job Details: 06/18/2021

"Arrived on site to diagnose washer that is not starting. Customer advised that control panel was mostly unresponsive and go off and on at will. Attempted to put unit in diagnostic and found control panel unresponsive. replaced control panel. Verified unit is functioning in diagnostic and in regular cycles. Unit is now working properly.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW1

Near Austin, TX 78731

David Z

Job Details: 06/18/2021

Arrived on site to diagnose noisy dryer. Ran unit and heard a faint rattling inside the unit. Found screw missing on exhaust pipe where it meets blower housing. Used extra screw to resolve. Used a sound pad to further insulate. Unit is working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW1

Near San Marcos, TX 78666

Andrew

Job Details: 06/18/2021

"Arrived on site to test unit for lid lock constant clicking. Replaced latch and control , tested unit, unit works good. No leaks detected. Job complete."

We serviced a

MAYTAG DISHWASHER

Model MDB7100AWB

Near Austin, TX 78731

David Z

Job Details: 06/18/2021

"Arrived on site to diagnose dishwasher that was not opening the dispenser consistently. Removed door panel and examined dispenser solenoid. Found the framework for the solenoid / arm are heat warped and covered in calcium deposits. The arm barely moves at all and has a lot of resistance due to being deformed and covered in calcium. Advised customer we are unable to offer a good repair due to the discontinued parts and warped frame, so replacing the solenoid motor would not fully resolve issue.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Austin, TX 78703

Jacob

Job Details: 06/18/2021

Arrived onsite for element sitter low in the tub. Looked at the element and the element is sitting correctly in tub as designed. Let customer know that the element is sitting properly and cannot be altered and no parts made for the unit will fix the issue. No issues at this time. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Round Rock, TX 78665

Wesley

Job Details: 06/18/2021

Arrived onsite and repaired drain pan issue and facia. Ice production looks good. Advised customer on repair. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, TX 78728

Justin

Job Details: 06/18/2021

(Tw) On-site to install previously diagnosed parts. Installed left and right friction sleeves. Unit now opens and closes properly. Unit functioning as designed. Call complete.

We serviced a

GE REFRIGERATOR

Model PYE23PSDESS

Near Austin, TX 78738

Robert

Job Details: 06/18/2021

Arrived on job for complaints of refrigerator section warm. Found voltage to fan good but not running. Replaced fan refrigerator section cooling now.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEP8

Near Georgetown, TX 78633

Lou

Job Details: 06/18/2021

"Arrived on site to inspect refrigerator freezer door not opening. Upon further inspection, I opened the FC door but it only opened halfway. I found the slides were badly corroded and the left slide bearing strip was damaged. Also found the customer had already cleaned the frost build up out of the FC section. I removed and replaced both slides and tested the door and it is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Briggs, TX 78608

Job Details: 06/18/2021

Arrived back on site to install previously ordered parts.Installed the panel control but it didnt have the encoder assembly or harness and no screws.C ; ordrng 1 W11414312 (Harness UI) and 1 W11374900 (Encoder Assembly) and 2 8540727 (Screws)s

We serviced a

WHIRLPOOL OVEN

Model WMH31017HS6

Near Pflugerville, TX 78660

Wesley

Job Details: 06/18/2021

Arrived onsite and repaired microwave which had arched and blown its fuse while not in use. Tested with resettable and did not recreate an issue. Replaced fuse. Unit is now operating as designed. Advised customer on the repair.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLRU1778ES5

Near Austin, TX 78734

Brandon

Job Details: 06/18/2021

"Arrived on site to replace liner and gasket, the liner came in damaged, ordering another one. ; ordrng 1 216953600 (Door liner)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Lockhart, TX 78644

Noah D

Job Details: 06/18/2021

"Arrived on site to inspect unit for leaking into main cab, upon inspection found the units drain tube clogged and causing issues. Cleared tube with steam and tested. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Austin, TX 78732

David Z

Job Details: 06/18/2021

Arrived on site to diagnose refrigerator with issue with ice bucket. Found ice bucket had cracked on the bottom end. Replaced ice bucket with new. Unit is now working as designed. Call complete.

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15PDXZS1

Near Luling, TX 78648

Noah D

Job Details: 06/18/2021

"Arrived on site to inspect unit for not making ice, upon inspection found the unit was attempting to make ice but the evap was not getting cold enough, compressor was running but did not coo

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES1

Near Hutto, TX 78634

Wesley

Job Details: 06/18/2021

Arrived onsite and installed dis board. This corrected issue of bake and broil.

We serviced a

JENN-AIR RANGE

Model JDRP536HL00

Near Austin, TX 78723

Scott

Job Details: 06/18/2021

"Arrived on site for door not closing . Found door closing properly . Heated oven to 350 . When door was closed some times light would come on ,but with small tab ,light would clog off . Heated oven to 425 when closing door light would only stay off bye holding door closed . Ordering hinge receivers . Call to set return ; ordrng 1 W11318331 (Hinge receiver left) and 1 W11317948 (Hinge rev right)"

We serviced a

GE DISHWASHER

Model GDF570SSF8SS

Near Pflugerville, TX 78660

Wesley

Job Details: 06/18/2021

Arrived onsite and found missing middle spray arm assembly. Ordering assembly to repair. Office to reschedule. ; ordrng 1 WD22X10094 (Middle spray conduit) and 1 WD22X26622 (Middle spray arm.)

We serviced a

KITCHENAID OVEN

Model KODE300ESS04

Near Briggs, TX 78608

Job Details: 06/18/2021

Arrived on site to install previously ordered parts.Disassembled and installed the control and sensor. Reassembled and unit tested as designed.JOB COMPLETE

We serviced a

WHIRLPOOL WASHER

Model RTW4516FW2

Near Austin, TX 78723

Scott

Job Details: 06/18/2021

Arrived on site for washer not spinning at end of cycle . No error codes found . Found lower then normal voltage to motor . Replaced control and cap . Ran calibration and diagnostics wash. All checking normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Manor, TX 78653

Matthew

Job Details: 06/18/2021

Arrived onsite to replace previously diagnosed part. Whirlpool sent customer lid. Replaced lid and tested unit. Tested lid lock and all is functioning properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Andice, TX 78628

Cliff

Job Details: 06/18/2021

Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing proper airflow through unit. Advised homeowner on findings and homeowner will need venting issue corrected prior to using unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS01

Near Georgetown, TX 78626

Jimmy J.

Job Details: 06/18/2021

"Arrived on site to install previously diagnosed part. Upon arrival customer informed me she heard ice maker begin producing ice. With this, water is also dispensing. Replaced inlet valve regardless to ensure the original inlet valve doesnt go out again and or be intermittent working and not working. Removed inlet valve and installed new valve. Tested water dispenser and water is dispensing as designed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSP48QHS00

Near Round Rock, TX 78664

Wesley

Job Details: 06/18/2021

"Arrived onsite and quoted 125.80 for parts and 239.99 for service and labor. Replaced shelf, bracket and switches. All function is corrected.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QTS03

Near Austin, TX 78703

Luis

Job Details: 06/18/2021

"Arrived on site. Installed correct auger motor and shaft tested ice dispenser unit working as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB2

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 06/18/2021

Arrived on site to test unit for unit making shorted sound. Test unit and found shorted diode. Replaced diode test unit and unit test good job complete. 7730971922

We serviced a

GE REFRIGERATOR

Model GSL25JFRFBS

Near Austin, TX 78727

Justin

Job Details: 06/18/2021

Arrived on site for a refrigerator leaking at the bottom. I gained access to the drain tube in the back where the water trail was coming from. I found the drain tube clogged and popped off allowing the water to drip out. I cleared the drain tube and reinstalled it. I then put permagum around it to secure it. Unit is now working as designed.

We serviced a

GE DRYER

Model GTD75ECSL0WS

Near Austin, TX 78727

Justin

Job Details: 06/18/2021

Arrived on site for a dryer with dirt in it and a part that they could not re-attach after taking it off to clean. Upon further inspection I found the back plate of the tub removed and needing to be put back on. I quoted the customer the service fee +$50 for the repair. The customer accepted. I installed the plate and gained access to the venting and blower housing and removed all of the dirt. The unit was now as designed.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Dale, TX 78616

Noah D

Job Details: 06/18/2021

"Arrived on site to inspect unit for not allowing selection and always draining, upon inspection found the pressure triac shorted causing issue. Replaced control and tested. Complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Leander, TX 78641

Tommy

Job Details: 06/18/2021

Arrived onsite for bottom panel being damaged. Replaced and tested. Unit is now operating as designed. Job Completed.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Georgetown, TX 78626

Jimmy J.

Job Details: 06/18/2021

Arrived on site for Lid Not Latching - Top Load Washer. Found hinges were mounted properly and hinge arms were also mounted properly to the lid. Unfortunately the lid does not close naturally as it should. Removed hinges and looked for any adjustments or damage. None found. Called WP Tech Line and spoke to Butch. He had me remove the four torque screws to see if the lid would close properly. Once four torque screws were removed the lid closed as designed. I will be ordering four new T20 torque screws in hopes the are not rounded on top and instead flat to allow the screw not to make contact with the washer top and allow the lid to close as designed. I will also be ordering both left and right hinges and the top just in case. Returning with lid latch JIC. SR 7731034043 - Butch; ordrng 1 W11551369 (Hinge L) and 1 W11551376 (Hinge R) and 4 W11183686 (Bolt)s and 1 W11423769 (Top)

We serviced a

KITCHENAID OVEN

Model KEBS109BSS00

Near Cedar Park, TX 78613

Tommy

Job Details: 06/18/2021

Arrived onsite for oven greeting hot and turning microwave off. Upon arrival found unit oven is operating as designed. Unit had renovations and cabinet was not sealed correctly as well as microwave was installed incorrectly with kinked power cord. Uninstalled and fixed microwave cord. Took photos of cabinet. Job Completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS01

Near Austin, TX 78759

Justin

Job Details: 06/18/2021

"(Tw) On-site for icemaker not working. In diagnostics, ran test 120 icemaker harvest. Unit would not go past step 2 to complete harvest test. Inspected icemaker and found tray was stuck and twisted. Checked voltage to IM from Triton J 10-9&10, found 12vdc within spec. Activated water valve, removed water connection of fill tube at top left of fridge door, ran test 97 and water did dispense. Then ran test 66, fill tube heater on, IM fill tube heater getting 12vdc and read 60 ohms within spec. I found a small amount of water trickle out after test, indicating fill tube barely frozen over. Ran test 97 again IM filled with water. Replaced IM and ran test 120, IM completed and passed harvest test. Unit functioning as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Austin, TX 78704

Scott

Job Details: 06/18/2021

Arrived on site for poor wash performance. Found actuator had failed . Ordering actuator . No water leaks detected at time of service. Call to set return ; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Austin, TX 78759

Luis

Job Details: 06/18/2021

"Arrived on site for no cool. Low side pressure reading -20 diagnosed a leak in the system found no traces of dye in compressor compartment or freezer,replaced evaporator due to possible leak under tape at manufacture weld joint,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good,after evaporator replacement checked both compartments no traces of dye .

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near San Marcos, TX 78666

Andrew

Job Details: 06/18/2021

"Arrived on site to test unit for oven light not turning on. Found connection to control board was not sitting properly into connection housing. Secured connection, tested unit, unit works good. Job complete."

We serviced a

AMANA WASHER

Model NTW4516FW

Near Lockhart, TX 78644

Noah D

Job Details: 06/18/2021

"Arrived on site to inspect unit for spinning uncontrollably. Upon inspection found the unit was loaded unevenly and causing issues, tested unit with 4 towels and found no issues, recorded video. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Manchaca, TX 78652

Kevin

Job Details: 06/18/2021

"Arrived on site and inspected refrigerator and found the doors are not level, raised right hand side until doors are level. Refrigerator is making contact with wall cabinet on the right hand side as it is slid into place. Customer may have to adjust cabinet, they have already removed the baseboard to provide as much space as possible. Ice production is normal and explained limitations of coiled water reservoir on this model, job complete"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW1

Near Austin, TX 78749

Jacob

Job Details: 06/18/2021

Arrived onsite for unit making noise. Tested unit heard a bit of a noise. Checked the rollers and put some grease from truck stock on the rollers and tested unit again. Unit didn?t make as much noise. But still heard a small buzz. Found that the noise was coming from the vent tub and the exit of the vent from the unit. Put sound padding to help. Noise was better. No issues at this time. Job complete

We serviced a

KENMORE DRYER

Model 110.798328

Near Austin, TX 78749

Jacob

Job Details: 06/18/2021

Arrived onsite to replace gas burner assembly. Replaced assembly. Tested unit. Unit tested good. No issues at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Buda, TX 78610

Kevin

Job Details: 06/18/2021

Arrived on site and inspected icemaker and found it will run but arm does not drop. It also leaks when water is filled. Replace icemaker and cycled it again and it is working properly.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS4

Near Cedar Park, TX 78613

Tommy

Job Details: 06/18/2021

Arrived onsite for door handle of range being loose. Upon arrival found unit handle was never tightened correctly. Removed door and dissembled tightened handle reassembled door. Put door back and tested. Unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 06/18/2021

Arrived on site to install previously diagnosed part. Removed filter housing and installed new filter housing. No leaks detected. Filter now releases and comes out when filter housing door is opened as designed. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB1

Near Georgetown, TX 78633

Lou

Job Details: 06/18/2021

"Arrived on site to inspect dishwasher not heating/cleaning. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit operated as designed. I tested amp draw to all components during testing and all are within range; element showed 7-9amps during wash and dying cycles (photos). I found that the customer has a water softener system. Made recommendations for use & care as well as detergent & rinse aid use. Customer advised that they operate the unit at night when they go to bed. I recommended that they not do it due to potential sudden leaks.No water leaks observed during service, job completed."

We serviced a

GE REFRIGERATOR

Model GSL25JFPBBS

Near Austin, TX 78726

Justin

Job Details: 06/18/2021

(Tw) On-site to install previously diagnosed parts. Replaced water valve. Spliced off cracked water dispenser line (5/16) near the valve. Installed coupler to connect the lines. Purged water line at dispenser. Water dispenser is now functioning as designed. Also inspected ice bin. Found bin filled with ice. Informed customer to empty ice bin once every two weeks to prevent ice clumping together from not using to ensure operation of dispenser. Jumped IM. IM completed harvest cycle as designed. No leaks observed at the time of service. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS00

Near Lakeway, TX 78734

Robert

Job Details: 06/18/2021

Arrived on job for complaints of noise. Found ice ball next to fan. Refrigerator door gasket damage causing air to get in building ice ball. Will need refrigerator door gasket replaced; ordrng 1 WP2266903 (gasket-fip)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Leander, TX 78641

Cliff

Job Details: 06/18/2021

Arrived on site to diagnose a refrigerator that is not cooling. Found evap fan blade not attached to motor. Reset blade to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERB

Near Georgetown, TX 78628

Jonathan S

Job Details: 06/18/2021

Arrived on site for refrigerator water dispenser not working properly. Inspected unit and work area. Tested dispenser operation and found pulsating water through dispenser. Bypassed filter housing and tested dispenser and found working as designed. Found failure housing or bad filter. Removed failed filter housing and installed new. Assembled unit and tested dispenser operation. Unit working as designed and no water leaks detected during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Georgetown, TX 78633

Lou

Job Details: 06/18/2021

"Arrived on site to install previously diagnosed and ordered parts.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Leander, TX 78641

Tommy

Job Details: 06/18/2021

Arrived onsite for fc ice maker not making ice. Upon arrival found ice maker receiving voltage jumped with wiring found it would not turn. Replaced ice maker and tested. Unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ

Near Austin, TX 78744

Leonardo

Job Details: 06/18/2021

Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Got hose unclogged and unit draining correctly no leaks present job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Andice, TX 78628

Jonathan S

Job Details: 06/18/2021

"Arrived on site for oven tripping circuit breaker. Inspected unit and work area. Found circuit breaker tripped. Reset breaker and performed diagnostics mode and checked fault codes, found none stored. Activated bake element and cooling fan. Put in bake mode with rapid heat on and found tripped circuit breaker while unit was heating. Removed unit and and disassembled. Inspected wire harness and connection. Measured resistance on bake and broil and checked ground to cabinet. Found cooling fan turning freely. Called Whirlpool tech support and spoke with Bruce. Put unit in bake mode and measured amp draw on L2. Found drawing between 12 to 15 amps, within range. He recommended for unit to be hardwired in junction box. Bruce recommend to contact electrician. Outlet is mounted upside down to inner cabinet. Added tape to hold plug in place. Tested unit again on bake mode and found unit preheated to temperature. All tested good. Spoke with customer on junction box. Did inform customers that be hardwired to a plug is common to see. (SR#7731036016)."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Round Rock, TX 78665

Jimmy J.

Job Details: 06/18/2021

"Arrived on site for SAFETY Washer burn odor / not agitating. Placed in diagnostics and got F7E5. Found actuator not engaged into splutch. Cleared error code. Actuator was not in my parts bin today, but we will return with it once it arrives. Returning with valve JIC. Otherwise a new actuator will resolve the problem. In the meantime Ive installed a zip tie to ensure the actuator stays engaged to the splutch. Ran auto diagnostics and went through all cycles without issue. No leaks detected. ; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Kyle, TX 78640

Leonardo

Job Details: 06/18/2021

Arrived on site to test unit for unit not finishing cycle. Test unit and found sump and motor running hot and over heating and not washing. Will order new sump and motor office to reschedule. ; ordrng 1 W11085683 (Sump and motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS05

Near Austin, TX 78746

Luis

Job Details: 06/18/2021

"Arrived on site for no cool. Removed evaporator cover found traces of dye on evaporator coil and heater,replaced evaporator found a defective compressor also,replaced compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Leander, TX 78641

Tommy

Job Details: 06/18/2021

Arrived onsite for refrigerator not cooling. Upon arrival found unit was unplugged then plugged in and is now cooling. Checked unit thermistors and fans found all operating except unit condenser fan. Found voltage going to condenser but it would run. Ordering condenser fan. Office to reschedule upon receiving. Kept unit unplugged as to keep compressor safe.; ordrng 1 W11024494 (Condenser fan)

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Georgetown, TX 78626

Jonathan S

Job Details: 06/18/2021

Arrived on site for cooktop damaged. Inspected unit and work area. Found I braved scratches on surfers. Removed damaged cooktop and installed new. Set clock and tested operation. All tested good. Spoke with customer on how to maintain cooktop surface.

We serviced a

GE WASHER

Model GCWN2800D1WW

Near Manor, TX 78653

Matthew

Job Details: 06/18/2021

Arrived onsite to replace previously diagnosed parts. Replaced front and back suspension rods and tub ring. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL OVEN

Model WOS51EC7HS01

Near Andice, TX 78628

Cliff

Job Details: 06/18/2021

Arrived on site to diagnose an oven that is not turning off. Found loose wiring connection between control and ui. Reset connection and all is working properly at this time.

We serviced a

KITCHENAID DISHWASHER

Model KUDA03CTBS2

Near Austin, TX 78737

Robert

Job Details: 06/18/2021

Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Austin, TX 78732

David Z

Job Details: 06/18/2021

"Arrived on site to diagnose refrigerator that has a sticking water filter. Found the filter housing retaining clip on top had come off, so filter catch was not grabbing. Replaced filter housing and retested. Verified filter is working as designed. Call complete, no leaks found."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Georgetown, TX 78628

Tommy

Job Details: 06/18/2021

Arrived onsite for dishwasher F2 E2 upon arrival found console receiving voltage but not communicating wiring was tight and in contact. Unit would require a new console.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIS29PBMS03

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 06/18/2021

Arrived on site to install previously diagnosed parts. Office to reschedule once part comes in. ; ordrng 1 WPW10469927 (Evaporator housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Austin, TX 78724

Scott

Job Details: 06/18/2021

Arrived on site for fridge not dispensing . Found big dimple on dispenser Door right side where switch should be hitting . Will need to order new door . No water leaks detected at time of service. Call to set return ; ordrng 1 W11435353 (Door left side ss)

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Waco, TX 76712

Jonathan M

Job Details: 06/18/2021

Arrived on site to install previously diagnosed parts. Inspected unit and worked area. Replaced control and tested unit. Unit was seemingly working as designed. Call complete.

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS02

Near Austin, TX 78746

Jacob

Job Details: 06/18/2021

Arrived onsite for unit not heating. Tested unit. Unit did not heat. Upon further inspection found that the wire harness was not letting power through to get the unit to heat. Spoke with PR. Ordered part. Rescheduled with customer; ordrng 1 W11356983 (WIRE HARNESS )

We serviced a

GE REFRIGERATOR

Model PFSS6PKWASS

Near Austin, TX 78732

David Z

Job Details: 06/18/2021

"Arrived on site to install previously diagnosed parts to resolve refrigerator not cooling. Pierced sealed system, and found 25 PsI Pressure. Found the dryer was leaking from the steel connection. Evacuated system. Replaced compressor and dryer. Put unit in vacuum and verified vacuum holding. Charged to 5.6 oz. ran unit and verified frost pattern and no leaks present. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Austin, TX 78757

Justin

Job Details: 06/18/2021

"Arrived on site for a refrigerator with loss of cool in the freezer. I checked temps and found the RC at 50?F and the FC at 35?F. Removed evap cover. Found ice build up around top left of evap and around cap tube (pic in sd quick pic). I ohmd out the thermistor and found it at 7.35k ohms, which is perfect for the temps it is at. The fan was working as designed too. I found a SS repair needed due to possible restriction. Ordering the compressor, evap, dye drier, and service tap for repair. Need SS tech and two hour job. I advised the customer that the unit is going to continue to work and I recommended she could keep it off. I advised them they needed to at least keep it unplugged 24-48 hours prior to service to thaw out ice. I had them sign the defrost waiver. Office to reschedule. ; ordrng 1 W11092625 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (UV Drier) and 1 W10836706 (Evaporator) and 1 PARTSAUTHO (PARTS AUTHO) and 1 CNOTE (2 hours for SS repair & need SS tech)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHM03

Near Austin, TX 78741

Jacob

Job Details: 06/18/2021

Arrived onsite for door having damage. Looked at the unit and saw that the right hand door was damaged. Ordered door. Office to reschedule.; ordrng 1 W11259517 (dor-fip)

We serviced a

GE WASHER

Model GFWS2600F0WW

Near Liberty Hill, TX 78642

Cliff

Job Details: 06/18/2021

Arrived on site to replace previously ordered parts for washer. Replaced stator and rps module. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFE361LVS0

Near Harker Heights, TX 76548

Tyler

Job Details: 06/18/2021

Arrived on site for range not allowing fulll functionality for certain burners on cooktop. Upon arrival I found u it had full 240v supply. Upon further inspection I found all four infinite switchs were getting proper voltage but switch on back left and front right burners with both not functioning well. Back left burner was blown and sparking and front right burner had a factory defect from packaging that had lead to some spare parts with packaging to get caught up in the infinite switchs circuitry and lead to front right burner shorting out on certain temps and switch to fail. I replaced fro t right infinite switch and burner as well as back left infinite switch. Found after repairs that unit was functioning as designed and allowing temp regulations of all burners. Call complete

We serviced a

WHIRLPOOL DRYER

Model MED6000AG0

Near Austin, TX 78732

David Z

Job Details: 06/18/2021

"Arrived on site to diagnose dryer that is not starting. When start button is pushed you just hear a click. Found relay on control failed, causing motor not to engage. Replaced control and retested. Unit is heating and spinning as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Austin, TX 78754

Matthew

Job Details: 06/18/2021

. Arrived onsite for washer making noise. Upon arrival put unit in diagnostics and found stored error code for over loading. Customer advised unit is also leaking. While trying to run test unit began leaking from drain hose. Found hoses not properly installed. Hoses cut and taped together. Leak will need to be fixed in order to run proper diagnostics. Ordering hoses.Office to reschedule if approved ; ordrng 1 W11035296 (hose) and 1 W11244231 (hose) and 1 WP285655 (clamp) and 1 WP356138 (clamp) and 1 WP9740848 (screw) and 1 WPW10280024 (drain hose retainer)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS4

Near Leander, TX 78641

Jonathan S

Job Details: 06/18/2021

Arrived on site to install previous diagnosed parts. Removed failed control and installed new. Installed lamp customer had on hand. Powered unit on and found all work as designed. Called Whirlpool tech support as ticket stated to. Spoke with Austin and informed on issue and repair. (Sr#7731037492).

We serviced a

GE REFRIGERATOR

Model GSH25JSXBSS

Near Harker Heights, TX 76548

Tyler

Job Details: 06/18/2021

Arrived on site to install previously diagnosed sealed system equipment including but not limited to compressor and UV dryer. Upon recovering what little bit of refrigerant was left in the unit I was able to then install the new compressor UV dryer and access coupler as well as two temperature sensors in the freezer department. After pulling vacuum for 15 minutes I found pressures holding it -30 psi on both sides as designed then recharge the unit with 4.75 ounces of refrigerant as designed by manufacturer after allowing units run for 30 minutes found that the PSI levels were stable at zero and 125 on the low and high side. Call complete

We serviced a

GE DISHWASHER

Model GLD4460N10SS

Near Harker Heights, TX 76548

Tyler

Job Details: 06/18/2021

Arrived on site for dishwasher needing previously diagnosed main control and drain pump. Upon arrival we were able to install both needed parts we reassembled and tested unit and found the dishwasher now fully functioning as designed and no longer making any weird noises or going into flood mode on its own. Call complete

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Austin, TX 78734

Brandon

Job Details: 06/18/2021

"Arrived on site for customer complaint of gas pressure to low and not adjusting, found plunger in regulator was reversed, I switched around plunger and adjusted all burner valves, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Georgetown, TX 78628

Cliff

Job Details: 06/18/2021

Arrived on site to diagnose a washer that is making unusual noise. Found nut for cam loose causing noise. Tightened nut properly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KITCHENAID FREEZER

Model KRMF706ESS01

Near Georgetown, TX 78628

Cliff

Job Details: 06/18/2021

Arrived on site to replace previously ordered parts for refrigerator. Replaced pantry control and repaired wiring. All is working properly at this time and no leaks were found at time of service. Damage to failed control and wiring cause by water filling control compartment. Water came from leak in home caused by broken pipe.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Luling, TX 78648

Noah D

Job Details: 06/18/2021

"Arrived on site to inspect unit for not spinning correctly, upon inspection found the gear case leaking oil and causing issues. Replaced gearcase and cam. Tested unit with no issues. Complete"

We serviced a

KITCHENAID VENTHOOD

Model KVUB606DSS3

Near New Braunfels, TX 78132

Andrew

Job Details: 06/18/2021

"Arrived on site to test unit for lights not working. Found left side light was not connected properly. Secured connection, tested unit, unit works good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near New Braunfels, TX 78130

Andrew

Job Details: 06/18/2021

"Arrived on site to install ice maker and harness from previous diagnosis. Installed parts tested unit, unit works good. Failed to order shutoff arm. Needing shut off arm. Left ice maker disconnected. Office to reschedule.; ordrng 1 W11182354 (SHUTOFF ARM)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Hewitt, TX 76643

Jonathan M

Job Details: 06/18/2021

Arrived onsite for a washing machine that is going off balance. Inspected unit and work area. The customer advised that most of her loads go off balance and she was unsure if the basket was secured to the tub. I checked her unit and everything seem to be in place. I ran the unit through diagnostics and did not find any stored error codes. Ran the unit through an unbalanced low detection cycle and the unit ran as designed without stopping. Ran the unit through an auto test and the unit ran as designed. I asked the customer about her loading tapes and she did advise that she is running mixed loads as well as running fall loads filling to the top of the basket. I did advise her that she may be overloading and I went over load types. Gave the customer some pertinent information over the user guide and the unit is working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Belton, TX 76513

Tyler

Job Details: 06/18/2021

(Cs) Arrived on site for dishwasher spray arm falling off. Upon arrival confirmed loose connection between spray arm and the upper rack. Replaced the spray arm and tested the unit. Also verified with customer units heat function has returned once they started applying rinse aid to each wash. Ran diagnostics found no error codes and unit had no leaks. Everything works as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, TX 78749

Jacob

Job Details: 06/18/2021

"Arrived onsite for unit making a noise and controls seem to be not acting correctly when choosing a option to wash. Looked at the unit underneath and found that the belt was worn down. Replaced belt and went ahead and replaced the control. Tested unit. Still getting a noise from the unit when spinning. Tried to remove the agitator, couldn?t remove and did not have a spare to replace. Customer did not want anything broken till our return. Ordered all parts. Office to reschedule ; ordrng 1 REQUEST (2MAN) and 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11089264 (filter) and 1 W11219115 (OUTER TUB) and 1 WP8533928 (screw) and 7 WP8533953 (screw)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHB00

Near Kyle, TX 78640

Kevin

Job Details: 06/18/2021

"Arrived on site and rebuilt ice maker and dispenser assembly and it is now dispensing ice, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Georgetown, TX 78633

Lou

Job Details: 06/18/2021

"Arrived on site to inspect microwave/oven wall unit not operating properly. Upon further inspection, I placed the unit in diagnostics and checked error codes and found none. Checked info and found the model number was not correct. Corrected the model number and cycled power to the unit. Retested the unit and it is operating as designed. Recommended that the customer connect the unit to WiFi to receive any updates put out by the manufacturer. Contacted techline and spoke to Bruce to advise of the issue. Bruce advised that since the model number was corrected, the unit should operate as designed. Provided SR#7731037251. Customer was having a difficult time Whirlpool app to download on their phone. I left a brochure with the WiFi connect team number and recommended the customer contact them for any questions or assistance with the WiFi. Job completed"

We serviced a

GE DISHWASHER

Model GSD5560G00SS

Near Taylor, TX 76574

Lou

Job Details: 06/18/2021

"Arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, the customer advised that water leaked from the front left area and traveled along the front of the unit. I removed the toeplate and tested the unit 4 times and could not duplicate the leak. Inspected the door gasket and it is good. Inspected around the motor and other components and did not find a leak. I advised the customer of my findings...none. Recommended that the customer take a photo of the leak if it occurred again. No water leaks observed during service, job completed."

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GL0

Near Lakeway, TX 78738

Brandon

Job Details: 06/18/2021

"Arrived on site to replace damaged tub and link kit, after replacing all parts and reassembled, unit tested good with no leaks."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Manchaca, TX 78652

Kevin

Job Details: 06/18/2021

"Arrived on site and inspected dryer and found airflow is good vent exit on the home is immediately to the left on the exterior wall and hot air is exiting it properly. found power cord is not pushed all the way into the outlet, it may be losing connection intermittently. Dryer is operating normally

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Manchaca, TX 78652

Kevin

Job Details: 06/18/2021

"Arrived on site and Inspected Washer And Found it will not agitate or spin, Motor is not moving and capacitor is not sending enough power. Capacitor will need to be replaced will also bring motor to have on hand if needed.. ; ordrng 1 W11395618 (Capacitor) and 1 W10832724 (Motor)"

We serviced a

WHIRLPOOL DRYER

Model NED5800HW1

Near Austin, TX 78727

Justin

Job Details: 06/18/2021

"(Tw) On-site to install previously diagnosed parts. Replaced control, tested, unit was still not turning on. At wall, received 240 L1&L2, 120 on both sides to ground. Received proper voltage at terminal block. At control L1 to ground was getting 30vac. Unplugged the UI and the control turned on. Found that UI was causing the control to short out. Replaced UI, unit now is powering on and functioning as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near West, TX 76691

Jonathan M

Job Details: 06/18/2021

"Arrived onsite for a washing machine that?s is not working properly. Inspected unit and work area. The customer said she found out her problem and that her drain hose she had was kinked, or letting the water out when draining. She advised that she hast to pull the washer out from her wall in order to get it to run properly. But it will run properly. She asked if I could shorten the hose on her drain hose which is not a standard hose and I advised that I could but it would still kink due to the type of rubber hose and that she really needed a proper drain pipe at the wall. She asked me to fix that for her but I advised she would need a plumber for that.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Austin, TX 78736

Luis

Job Details: 06/18/2021

"Arrived on site for no ice. Found frozen fill tube defrosted fill tube tested icemaker fill weak to no water fill,access water source disconnected line to refrigerator found no water from source customer will need a plumber to replace shut off valve at house wall"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Austin, TX 78757

Justin

Job Details: 06/18/2021

"(Tw) On-site for washer control panel not working. Upon arrival the customer stated the real issue was she would have to press the touch panel sometimes 2-3 times before working. Entered diagnostics, found F2E1 stuck key. C/S sometime she has issues pressing buttons on UI. Ran diagnostics cycle, unit functioning as designed. Informed customer about sensitivity of touch pads. Sometimes it can take a couple tries to work. Cold or dry hands can cause UI not to sense touch. Call complete."

We serviced a

MAYTAG WASHER

Model MVW6230HC1

Near Lockhart, TX 78644

Noah D

Job Details: 06/18/2021

"Arrived on site to inspect unit for not starting, upon inspection found the unit was unresponsive. The control board was fried due to voltage issues, ordering control. Office to reschedule ; ordrng 1 W11479877 (CONTROL )"

We serviced a

GE REFRIGERATOR

Model DSHS6VGBBCSS

Near Leander, TX 78641

Cliff

Job Details: 06/18/2021

Arrived on site to diagnose a refrigerator that is not producing ice. Found failed filter manifold and replaced it. All is working properly at this time and no leaks were found after service was performed.

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS5

Near Killeen, TX 76542

Tyler

Job Details: 06/18/2021

Arrived on site for refrigerator leaking water from freezer and ice maker not working per customer. Upon arrival I was able to confirm leak was coming rom FC drain line clog. Also found that ice maker motor is in a perpetual state of harvest and never allowing unit to call for water or turn harvest cycle off.; ordrng 1 W10882923 (Ice maker)