We serviced a
KENMORE REFRIGERATOR
Model 253.447331
Near Buda, TX 78610
Andrew
Job Details:
05/26/2022
"Arrived on site to test unit for not cooling. Found frost on first coil of evap only. Compressor pulling .8amps and hot. Advised sealed system would need to be replaced. If customer wishes to pursue repair compressor, evap, drier, access valve and heat exchanger would be needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWB00
Near Austin, TX 78749
Luis
Job Details:
05/26/2022
"Arrived on site for ice not dispensing. Removed housing checked brackets good,reinserted switch into housing tested ice dispenser unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78739
Luis
Job Details:
05/26/2022
Arrived on site for loud noise. Power cycled unit diagnosed refrigerant lines vibrating removed compressor cover adjusted tubing noise no longer present.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Spicewood, TX 78669
Luis
Job Details:
05/26/2022
"Arrived on site. Replaced main control,ui and thermistor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Kyle, TX 78640
Andrew
Job Details:
05/26/2022
"Arrived on site to replace compressor and evap from evap making loud noises. Replaced compressor, was not able to replace evap. Did not have proper crimp fittings. System held vacuum for 20mins. Charged to specs and found no signs of refrigerant leak. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Pflugerville, TX 78660
Wesley
Job Details:
05/26/2022
Arrived onsite for knob issue. Found knob had heat damage due to hi flame front right burner. Adjusted flame height to customer preference and provided customer instruct on knob material and risk of heat damage if overlarge cookware is used near the knobs. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Pflugerville, TX 78660
Wesley
Job Details:
05/26/2022
Arrived onsite for front right ignition problems and found electrode too close to cap and not allowing enough of an arc to consistently ignite. Repositioned electrode for consistent ignition. All checks good. and found unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Austin, TX 78757
Wesley
Job Details:
05/26/2022
Arrived onsite and found unit repeatedly filling up on standby. Replaced fill valves. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78757
Wesley
Job Details:
05/26/2022
"Arrived onsite for not heating and found failed heater, replaced heater to repair. All checks good. Unit is now operating as designed. Advised customer on repair."
We serviced a
LG DRYER
Model DLGX3471V
Near Georgetown, TX 78626
Tyler
Job Details:
05/26/2022
"Arrived on site for dryer not heating. Upon arrival arrival confirmed issue. After further inspection I found all heating hardware passed resistance checks as well as continuity checks. Verified power supply goin to all components. I isolated all hardware on multiple back to back tests and found thermal fuse on heat cylinder and found it not opening when heat was applied, Found dryer heating as designed. Call complete"
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near Austin, TX 78754
Scott
Job Details:
05/26/2022
Arrived on site for burners not working . Found left front burner not sparking . Igniter wire wasnt fully pushed in spark module. Pushed in connection. Burner is igniting now . No gas leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Georgetown, TX 78626
Tyler
Job Details:
05/26/2022
Arrived on site. I will confirm receipt of cameras and diagnostics for the testing found that hes not to take on any normal operation as well as diagnostic to testing while pulling 2 1/2 to 3 A during test. Customer stated they had recently started using rinse aid day before diagnostics and noticed some improvement.mi went over use and care guide with customer and instructed them to continue using rinse for best drying performance. Unit functioning as designed call complete
We serviced a
WHIRLPOOL RANGE
Model WFG710H0AS0
Near Austin, TX 78721
Leonardo
Job Details:
05/26/2022
Arrived on site to test unit for oven not turning on. Test unit and found bad igniter. Replaced igniter under 1 year warranty test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Austin, TX 78754
Scott
Job Details:
05/26/2022
Arrived on site for dampener making noise when windy out . No wind during visit . Otr is not making any noise . Ran vent test all sounded normal. Checked outside dampener and found stuck open . Called tech line to document Sr 7733751552. no repairs are to be made . Advised customer to get with home builder to have vent replaced . Job completed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Austin, TX 78737
Scott
Job Details:
05/26/2022
Arrived on site for leaking dishwasher. Found water stains coming out of Elbow joint on valve . Tightened down all connections. Ran diagnostics test wash . No leaks detected. Unit performed normally . No issues with draining either . Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Austin, TX 78723
Scott
Job Details:
05/26/2022
"Arrived on site for fridge not making ice . Found ice maker has failed . Unit would just keep harvesting . And not stop turning , never would activate water valve . Replaced IM , harvest and fill are normal. No water leaks detected at time of service. Job complete"
We serviced a
KENMORE REFRIGERATOR
Model 596.7238341
Near Copperas Cove, TX 76522
Jonathan M
Job Details:
05/26/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, die dryer, and coupler. Place the unit under a vacuum and the vacuum help for over 15 minutes. Charge the unit and found the unit getting up to 190 PS on the high side and -2 PS on the low side. Spoke to CS and was advised this was normal operation for a Doula vet and to let the unit run. He advised to have the customer call back if any other issues persist. Call complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78758
Wesley
Job Details:
05/26/2022
Arrived onsite for not heating and found unit miswired. Repaired wiring at block and unit will now heat as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, TX 78723
Scott
Job Details:
05/26/2022
Arrived on site for washer not finishing load . Clothes are wet and not spun out properly. Ran diagnostics and got motor failing to reach max rpms error . Found belt install inside out . Causing it to slipp on motor pull hand cam. Installed belt correctly . Ran calibration and diagnostics. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8GTMXKQ00
Near Killeen, TX 76549
Jonathan M
Job Details:
05/26/2022
Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Found massive evidence of a defrost issue inside the roof freezer section. Disassembled the unit and began to remove the ice buildup. Check the defrost bimetal on heater and found both within range. Was advised by SW the issue would most likely be with the defrost timer. Replace the defrost timer and was unable to remove the rest of the ice buildup due to my steamer breaking down. Advise the customer to get the unit 2 to 3 days to defrost manually and fly again. Customer will call back if any other issues persist. Call complete.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Killeen, TX 76542
Jonathan M
Job Details:
05/26/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the motor and tested the unit. The unit began to work and operate and heat as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Killeen, TX 76541
Jonathan M
Job Details:
05/26/2022
"Arrived on site for a washing machine that is not filling up enough with water. Inspected unit and work area. Ran the unit through diagnostics and did not find any stored error codes. Tested all components of the washer in an auto test and in manual testing. The unit ran as designed. The customers issue with this machine is that the unit does not fill up as high with water as her previous unit and she doesnt believe that the water temperature is correct on the warm and hot cycles. In both hot and cold valves work as designed. Tested resistance on the thermistor and found it within range. I pulled up the customers owners manual and did explain to the customer that on her own owners manual, it does state that warm and hot cycles may be colder than previous washers.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Killeen, TX 76542
Jonathan M
Job Details:
05/26/2022
Arrived on site for a washing machine that is not starting any cycles. Inspected unit and work area. The customer advised that the unit will make a lot of clicking sounds but will not actually start the cycle. She advised that at all go to the wash cycle complete message within 30 seconds of starting a cycle. Checked underneath the unit and found that the slider was broken causing the issue. Replaced the slider and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Harker Heights, TX 76548
Jonathan M
Job Details:
05/26/2022
Arrived on site for a refrigerator that has a filter stuck. Inspected unit and work area. Confirm the customers complaint and removed the filter. Disassembled the housing in Falmouth the housing had broken. Replaced the housing and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
GE DRYER
Model GFD85GSPNDG
Near Austin, TX 78737
Kevin
Job Details:
05/26/2022
"Arrived on site an inspected dryer and found it is heating properly but airflow is restricted, homeowner will need a vent cleaning service to clear dent to the outside of the house before dryer is used again, job complete"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Austin, TX 78738
Kevin
Job Details:
05/26/2022
"Arrived on site and inspected dryer and found airflow is restricted. With vent hose removed from the rear of the dryer airflow is showing good. Recommended that homeowner have been to the exterior cleaned/cleared by a service, job complete"
We serviced a
JENN-AIR OVEN
Model JJW2430DS01
Near Austin, TX 78738
Kevin
Job Details:
05/26/2022
"Arrived on site and replaced consul diagnosed on previous visit, after replacement confirmed oven is operating properly, job complete"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22N9781SR
Near Lakeway, TX 78734
Luis
Job Details:
05/26/2022
"Arrived on site for no ice. Ran reset on icemaker not cycling,diagnosed a defective icemaker,installed new icemaker"
We serviced a
WHIRLPOOL WASHER
Model LTE5243DQ5
Near Austin, TX 78745
Joe Z
Job Details:
05/26/2022
Arrived on site for COMPLETELY UNRESPONSIVE. Upon arrival unit was disassembled and no where near power or water connections. I briefly talked to him about what it will take and he decided to cancel service. No money was collected
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Manor, TX 78653
Joe Z
Job Details:
05/26/2022
"Arrived onsite for When turning the knob and the heat level is selected, it keeps making a clicking noise. Upon arrival test unit and clicking is coming from ignitor. Showed customer that wants you turn the knob a little further on high medium, and low the sparking will go away. Range is operating as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Manor, TX 78653
Joe Z
Job Details:
05/26/2022
"Arrived onsite for LIGHTS COME ON AND SOUNDS LIKE IT STARTS UP BUT DOESNT GO THRU A CYCLE--NOT WASHING . Upon arrival ran diagnostics and got F4-E3 motor not running. Pulled unit to inspect the sump,and motor. Harness to motor is secure. All other functions operate as designed on diagnostics test. Need to replace sump and motor.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5230BDS
Near Manor, TX 78653
Joe Z
Job Details:
05/26/2022
"Arrived onsite for Right Light wont stay in the hood. Upon arrival see left light hanging from vent hood. Found mounting bracket was out of place causing light assembly to just hang. Secured bracket, unit is now in place. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Round Rock, TX 78665
Gerry C
Job Details:
05/26/2022
"Arrived to instal previously diagnosed and ordered parts. I moved and replaced the heater assembly and door gasket. I corrected the routing of the drain tube, as it was routed around the left rear leg and I moved to the inside, preventing kinking and insufficient flow. I tested the unit and the door leak was corrected and I found no evidence of other leaks through several complete service mode tests and 15 min of CX mode testing. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Coupland, TX 78615
Cliff
Job Details:
05/26/2022
Arrived on site to diagnose a washer that is giving error code. Found f0e5 error saved in control. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No further repairs needed and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Andice, TX 78628
Vincent
Job Details:
05/26/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. I removed old doors and transferred parts needed to new ones. Installed new doors and tested. Unit is ad no damage on doors. No leaks observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Round Rock, TX 78665
Gerry C
Job Details:
05/26/2022
"Arrived to inspect no water. I found the filter was plugged and I removed it and tested. The unit resumed operation and I assisted the CX with filter installation and flushing. Service call only, no leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Round Rock, TX 78664
Gerry C
Job Details:
05/26/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the compressor, dye drier and service port. Attempted vacuum revealed the evaporator had a pinhole leak and vacuum could not be achieved. I removed and replaced the evaporator and vacuumed. The system was able to withstand vacuum to the pumps ultimate depth and I allowed the system to then set for 15 minutes. Holding vacuum, I charged with the mfg prescribed charge and tested. The unit cooled as designed. No water connections to unit
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Round Rock, TX 78681
Gerry C
Job Details:
05/26/2022
"Arrived to inspect washer stalled and lid lock issue. I entered service test mode and decided the binary system and there was a 9-1 long drain error and I cleared it and inspected. I found the drain pump housing had been broken off, likely during delivery and I was able to fully repair and corrected the issue. Further testing revealed the door lock would not positively unlock and I replaced it. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL COOKTOP
Model KCGS356ESS00
Near Coupland, TX 78615
Cliff
Job Details:
05/26/2022
Arrived on site to diagnose a cooktop with improper flame size. Found unit not converted for lp gas. Converted unit and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Taylor, TX 76574
Cliff
Job Details:
05/26/2022
Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
Cliff
Job Details:
05/26/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker fill tube frozen over and thawed line. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Cliff
Job Details:
05/26/2022
Arrived on site to replace doors for refrigerator. Replaced fc and rc doors. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV0
Near Hutto, TX 78634
Cliff
Job Details:
05/26/2022
Arrived on site to diagnose a range with burners not operating. Found all 5 knobs cracked preventing proper operation. Replaced all 5 knobs and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Bastrop, TX 78602
Tyler L
Job Details:
05/26/2022
"Arrived on site for install of previously diagnosed parts. Installed new control and thermistor. Set temperature to the #2 cold setting. No water leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, TX 78602
Tyler L
Job Details:
05/26/2022
"Arrived on site for complaints of over heating and shutting itself off intermittently. Found control loose, screws not tightened. Customer states it will turn itself off intermittently. Set bake to 350 and it ignited right away. Monitored temperatures and all were good. Installed new control board for intermittent issues. Job complete."
We serviced a
LG WASHER
Model WT7300CW/01
Near Bastrop, TX 78602
Tyler L
Job Details:
05/26/2022
"Arrived on site for complaints of no power. Found unit unresponsive. Found good voltage to the control, with good polarity. Installed new control.power was restored. Ran test cycles and found all normal operations. No water leaks detected, job complete."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Elgin, TX 78621
Tyler L
Job Details:
05/26/2022
"Arrived on site for complaints of no heat. Ran cycle and found unit not heating. Found failed element. All other checks good. Installed new element and now unit is heating properly. Ran tests on all cycles and unit is working correctly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Del Valle, TX 78617
Tyler L
Job Details:
05/26/2022
"Arrived on site for complaints of not drying dishes. Entered service mode and found no error codes. Ran test cycle and monitored. During test, found the vent and heater working properly. All other component tests passed as well. Spoke with customer about the use of rinse aid. Advised to start using rinse aid and showed them how to do it. No water leaks detected, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Andice, TX 78628
Vincent
Job Details:
05/26/2022
"Arrived on site for refrigerator, inspected unit and work area. Inspected unit and found unit sitting on the roller and not leveled on the legs. I leveled unit and doors are now closing better. No water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78626
Tyler
Job Details:
05/26/2022
Arrived on site for washer not cycling past wash setting. Upon arrival confirmed issue but found no errors in diagnostics. I then found cause of failure was a bad actuator that popped out of place. Replaced actuator with required replacement part and reassembled and tested unit. Found no signs of leaks or failures and unit now functioning as designed. Call complete
We serviced a
FRIGIDAIRE RANGE
Model LPGF3091KSJ
Near Georgetown, TX 78626
Tyler
Job Details:
05/26/2022
Arrived on site to finish completing repairs with a new bake igniter. Upon arrival reconfirmed issue and installed required part I didnt reassembled and tested oven and found the igniter would like the gas within required manufacturing time enable to heat up oven. Unit now functioning as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78732
Matthew
Job Details:
05/26/2022
"Arrived onsite to replace previously diagnosed parts per whirlpool tech line. Replaced main harness, control and inlet valve. Tested unit and unit is functioning properly. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78732
Matthew
Job Details:
05/26/2022
"Arrived onsite to replace previously diagnosed parts. Replaced gearcase, rotor, stator, clutch and slider. Tested unit and unit is functioning properly. Ran agitator and spin test and had no issues. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QTX03
Near Austin, TX 78732
Matthew
Job Details:
05/26/2022
Arrived onsite to replace previously diagnosed parts. Upon inspection found gasket was fine. The ice door was failed causing the ice door to stay slightly open allowing warm air to migrate upward melting the ice and causing clumps. Replaced failed door and motor assembly. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Leander, TX 78641
Vincent
Job Details:
05/26/2022
"Arrived on site to install previously diagnosed parts. Installed new harness and tested, unit is now operating as designed. No gas leaks detected during service. Job completed."
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Leander, TX 78641
Vincent
Job Details:
05/26/2022
"Arrived on site for dryer not latching, inspected unit and work area. Found door catch broken. Removed old broken parts and installed new catch. Unit is now latching as designed. Job completed."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GM0
Near Austin, TX 78758
Wesley
Job Details:
05/26/2022
Arrived onsite and found broken left adjuster. Replaced adjuster. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS02
Near Lakeway, TX 78734
Kevin
Job Details:
05/26/2022
"Arrived on site and inspected oven and at this time it is working properly. Customer experienced oven showing F6E8 error code for two days and then it corrected itself. Found saved error code in diagnostic cycle and deleted it. If issue happens again at minimum microwave appliance manager would need to be replaced
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC
Near Briarcliff, TX 78669
Kevin
Job Details:
05/26/2022
"Arrived on site and inspected washer and found no saved area codes, ran all functions and washer is operating properly. Discussed correct detergent usage, and correct loading at this time washer is operating as intended, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS2
Near Austin, TX 78738
Kevin
Job Details:
05/26/2022
"Arrived on site and inspected dishwasher and did not find any safe error codes. Dishwasher will complete a diagnostic cycle properly, could not duplicate customers experience at this time, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78731
Wesley
Job Details:
05/26/2022
Arrived onsite and found unit handle had fallen off. Reinstalled handle and tightened all handles. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW1
Near Lakeway, TX 78734
Kevin
Job Details:
05/26/2022
"Arrived on site and found F3E1 saved error code and drain pump is running constantly. Cleared error removed load of wash from interior and replaced air trap, pressure hose, and water level switch. After replacement washer will now complete a diagnostic cycle and is working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Austin, TX 78758
Matthew
Job Details:
05/26/2022
Arrived onsite for refrigerator not making ice. Upon arrival inspected unit. Found frozen fill tube. Thawed line and tested. Did not see signs of weeping valve. Ran harvest test and passed. Ran fill test and passed. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78752
Matthew
Job Details:
05/26/2022
Arrived onsite for refrigerator not making ice. Upon inspection found ice maker turned off. Turned ice maker on and reset. Unit harvest ice in tray and re filled properly. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
GE RANGE
Model JGSP42SET1SS
Near Austin, TX 78753
Leonardo
Job Details:
05/26/2022
"Arrived on site to test unit for no power. Test unit and found melted wire harness and bad control board and bad igniter and bad tod.
We serviced a
KITCHENAID VENTHOOD
Model KXD4636YSS3
Near Austin, TX 78757
Leonardo
Job Details:
05/26/2022
Arrived on site to test unit for unit not going up correctly. Test unit and found arms not adjusted correctly not allowing vent to go up. Adjusted arms test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78745
Leonardo
Job Details:
05/26/2022
Arrived on site to test unit for unit not washing correctly. Test unit and found unit over sudsing not allowing water to spray correctly. Found unit leaking front vent. Replaced vent test unit and unit tamest good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, TX 78745
Leonardo
Job Details:
05/26/2022
Arrived on site to test unit for rear left burner not working. Test unit and found and switch. Replaced switch test unit and unit test good job complete.
We serviced a
MAYTAG COMPACTOR
Model MTUC700AWB2
Near Austin, TX 78748
Leonardo
Job Details:
05/26/2022
Arrived on site to test unit for compactor not going up or down. Test unit and found broken gears. Replaced gear kit
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Temple, TX 76502
Jonathan M
Job Details:
05/26/2022
"Arrived on site for a washing machine that tripping the breaker. Inspected unit and work area. The customer advised that the unit has tripped the breaker four times since theyve purchased it four months ago. She did advise that tripping the breaker is in frequent as the unit can wash 5 to 15 loads before tripping again. She says that after it has tripped the breaker, if they flip the breaker back on, the unit will continue and finish out the cycle they were currently in. Ran the unit through diagnostics and did not find any stored error codes. Checked underneath the unit and behind the unit for any exposed wires or leakage and could not find anything. I ran the unit through an auto test and the unit ran and completed as designed. Took an amp draw off the unit when running the unit through a drain and spin. Amperage did not get over 14 A. I did advise the customer that due to all my testing, I cant necessarily fault the unit as the unit is working as designed. Did explain that it was most likely a breaker issue due to the fact that this unit is on a GFCI outlet. Advise the customer to test the unit on another plug or have an electrical fix their electrical issue to ensure this does not repeat. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Round Rock, TX 78681
Gerry C
Job Details:
05/26/2022
"Arrived to inspect no lights. I replaced the required LEDs per mfg Technical Service Pointer #: W11460554. I verified the repair and that all LEDs were operating after completion. Operational test good, no leaks observed during service. Special project #: S191AQ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pflugerville, TX 78660
Cliff
Job Details:
05/26/2022
"Arrived on site to diagnose a refrigerator that has condensation forming on door gasket. Found no airleaks present at time of service. Unit is empty and I advised customer that if the unit has nothing in it, it can cause a lack of heat transfer which can cause some condensation and improper cooling. No repairs needed and no leaks were found at time of service."
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Leander, TX 78641
Vincent
Job Details:
05/26/2022
"Arrived on site for dryer, inspected unit and work area. Tested unit and found no out normal noises. Tested unit to make sure its also heating properly and it is. Unit is operating as designed at that time. Job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Cedar Park, TX 78613
Vincent
Job Details:
05/26/2022
"Arrived on site for icemachine, inspected unit and work area. CX had explained that she ran a cleaning cycle and then unit stoped making ice. Tested unit in diagnostics and water valve would not come on in diagnostics. Will need a new recirculating pump and also went ahead and replaced drain pump because it was making noises. I ten tested unit and its now operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Round Rock, TX 78681
Vincent
Job Details:
05/26/2022
"Arrived on site for washer, inspected unit and work area. CX showed me a picture of clothing being stain. On the picture they showed me looked like it was detergent residue. I advised CX to always try to use unit in deep water fill, and cut the amount of detergent they are using. Im ran washer in diagnostics cycle and there was no error codes stored. I inspected components under the washer and everything looks normal. No water leaks observed during service, job completed."
We serviced a
LG REFRIGERATOR
Model LFX31925ST/02
Near Round Rock, TX 78681
Vincent
Job Details:
05/26/2022
Arrived on site to install previously diagnosed parts. Tested unit and its now operating as designed. No water leaks observed during service. Office to collect remaining balance. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Austin, TX 78757
Scott
Job Details:
05/26/2022
"Arrived on site , replaced left side FZ rail. After looking and testing rails only left was needed . Door is sealing properly . No drain issues . Job complete.No water leaks detected at time of service."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Manor, TX 78653
Joe Z
Job Details:
05/26/2022
"Arrived onsite for seal keeps coming off and the bottom drawer whole bottom popped off and warped. Upon arrival found gasket damaged and not seating properly. Also oven bottom is not secured. Replaced oven door gasket. Inspected oven bottom panel. Panel is not warped,just not securely mounted. Mounted oven bottom securely. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Buda, TX 78610
Tyler L
Job Details:
05/26/2022
"Arrived on site for install of new icemaker. Installed new icemaker. Entered service mode. Ran test 29 harvest, and test 31 water fill. Icemaker working as designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW2
Near Kyle, TX 78640
Tyler L
Job Details:
05/26/2022
"Arrived on site for complaints of not draining and not spinning clothes out intermittently. Ran test cycle and found unit draining slowly. Also found unit will spin, but not starting up right away. Inspected drain pump and removed some debris. Inspected Gearcase and looked ok. Belt was worn and slightly cracked. Installed new belt and motor capacitor. Ran test cycle and unit is advancing normally. No water leaks detected, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78744
Leonardo
Job Details:
05/26/2022
Arrived on site to test unit for noise coming from damper. Test unit and found damaged damper. Replaced damper test unit and unit test good job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Canyon Lake, TX 78133
Andrey
Job Details:
05/26/2022
"Arrived on site to replace previously diagnosed bin thermistor, replaced thermistor, unit now running as designed
We serviced a
KENMORE DISHWASHER
Model 665.13193K902
Near New Braunfels, TX 78132
Andrey
Job Details:
05/26/2022
"Arrived on site to test unit for no drain, tested unit found water has been sitting in there for a while, activated drain and water drained out, put unit into diagnostics cycle, no issues with any components found, ran normal was for 10 minutes, unit is running as designed, stated to customer that it is possible that there was a power outage and it did not complete cycle, customer did mention that they did have a power outage and after that she did not use the unit, advised customer to monitor and if issue persists first attempt to restart cycle and if it doesnt work to call us back, at this time the unit is running as designed,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Braunfels, TX 78130
Andrey
Job Details:
05/26/2022
"Arrived on site to test unit for not drying, put unit into diagnostics, tested all components, everything is running as designed, heater is engaging, noticed unit had no rinse aid, advised customer that the unit is designed to work with rinse aid and it should be used at every wash and to open dishwasher to allow better air circulation for better drying, unit is running as designed job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near New Braunfels, TX 78130
Andrey
Job Details:
05/26/2022
"Arrived on site to test unit for broken lid, tested unit lid cracked around support
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Georgetown, TX 78628
Jonathan S
Job Details:
05/26/2022
"Arrived on site for dishwasher top rack falling down. Customer had 1 rack adjuster on hand. Inspected unit and work area, verified broken adjuster. Will need to replace right adjuster. Removed failed adjuster and installed new. Reinstalled rack and tested rack functions. Performed diagnostics mode and monitored test operation. All tested good, no water leaks detected during service.
We serviced a
LG REFRIGERATOR
Model LMX25964ST/02
Near Georgetown, TX 78633
Tyler
Job Details:
05/26/2022
"Arrived on site for refrigerator to cooling. Upon arrival confirmed issue. After further inspecfound both compares at room temp with all fans running. Compressor was pulling .85A while drier was ice cold. Found sealed system failure. After getting autho I replaced compressor, uv drier, access port, as well as installed updated control. Pulled vac found no leaks. Recharged system with 5.29oz of refrigerant. Informed customer to give unit 24 hrs to cool. Call complete"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120EBS08
Near Pflugerville, TX 78660
Wesley
Job Details:
05/26/2022
Arrived onsite for door not correct. Found missing mount screws and rattling and warped door. Not safe to use. Ordering complete door assembly to repair. ; ordrng 1 W11038380 (Black stainless door)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Pflugerville, TX 78660
Wesley
Job Details:
05/26/2022
Arrived onsite and found unit with blown fuse following thunder storm. Ordering fuse to repair. Returning with control and blower just in case ; ordrng 1 WPW10545255 (Fuse)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Burnet, TX 78611
David S
Job Details:
05/26/2022
Arrived on site F9E1 drain pump error F5E3 lid lock error. I gained access to the drain pump and found it shorted out. I found the lid lock not opening. I manually opened the lid so the customer could remove their clothes and I drained the unit. I am ordering the control and returning with the drain pump. Reschedule for Thursday 6/2/22; ordrng 1 Autho (Autho)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78750
Lou
Job Details:
05/26/2022
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found both compartments warm and no ice build up. While checking unit, I heard the start device making a clicking noise, but the compressor failed to come on. Using one of my tester start devices, I placed it on the compressor and tested and the unit failed to start the compressor. I found the compressor locked up. I am ordering the compressor kit, access valve, UV dye drier, CNOTE-2HR JOB and CNOTE-PLACE ON CANCELLATION LIST. Unit left unplugged for safety and no water leaks observed during service. Office to schedule return service.; ordrng 1 W10507884 (Compressor kit) and 1 W10143759 (UV dye drier) and 1 TJ90SF8404 (Access valve) and 1 WP2188823 (Evaporator) and 1 CNOTE (2HR JOB) and 1 CNOTE (PLACE ON CANCELLATION LIST)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Cedar Park, TX 78613
Lou
Job Details:
05/26/2022
"Arrived on site to inspect washer error codes and unit not powering on. Upon further inspection, I pressed the power button and it failed to respond. Customer advised another company had serviced it recently and said there were error codes, but they did not know what they were. I was able to get the unit into diagnostics showing no error codes. Continued with testing and the unit is operating, but during agitate and spin, the gearcase was making a rumbling sound. I tilted the unit back and found gearcase oil on the rotor and slider (photo). While I had it tilted back and powered off, the unit turned itself on and showed the Lt error code that the customer described. The error code is not listed in the tech sheet, but researched it and it means Laundry Test.. I am ordering the gearcase and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 06/02/22. I will return with prescreened parts. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Georgetown, TX 78633
Jonathan S
Job Details:
05/26/2022
"Arrived on site to install previous diagnosed parts. Removed failed sump assembly and installed new with gasket and pump and found leaking from wash motor. Removed wash motor and installed new. Powered unit on and found same failure occurring. Contacted service manager (CS). Will need to replace UI and float switch, no cost to customer. Spoke with customer on replacing parts. Service manager will contact following business day. No funds collected today..; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model GGQ9800PW3
Near Georgetown, TX 78633
Jonathan S
Job Details:
05/26/2022
"Arrived on site for dryer stoping mid cycle. Customer stated that when failure occurs they press n left side of door and unit will continue. Inspected unit and work area. Found door switch lever broken. Tested dryer op and found all other components operating. Will need to replace door switch to repair; ordrng 1 WP3406107 (Door switch)"
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Georgetown, TX 78633
Jonathan S
Job Details:
05/26/2022
"Arrived on site for range oven not igniting. Inspected unit and work area. Tested unit in bake mode to verify failure. Found at time of service unit was cycling as designed. Informed customer on drawer and be sure no pots or pan are sticking past the back side and customer stated that has not happened. Spoke with customer on theory of operation and failure customer is describing would be caused by DSI control. Schedule return for Wednesday June the 1st. Customer requested same tech on return. No funds collected today. ; schdld next appmnt for 6/1 WED !"
We serviced a
GE MICROWAVE
Model JKP90DP3WW
Near Georgetown, TX 78633
Jonathan S
Job Details:
05/26/2022
"Arrived on site for oven combo, microwave not having power. Inspected unit and work area. Found marking on liner and will need touch up paint. Powered unit off at circuit breaker and removed. Tested resistance on fuses and switches. Found door secondary switch failed. Measured fan motor winding and found at 60 ohms. Found fan not running due to fan fuse opened and not allowing voltage to motor. Found due to fan not running caused air cover to melt to magnetron. Will need to replace fan TCO, air cover, magnetron, 20 amp fuse and door switch. Removed failed parts and installed new. Assembled unit and tested operation. Found unit heating as designed. Added touch up paint to liner. All tested good.
We serviced a
GE MICROWAVE
Model JE2160SF03
Near Austin, TX 78739
Andrew
Job Details:
05/26/2022
Arrived on site to test unit for tripping breaker. Found unit receiving power but not responding. Found fuse on power board/filter was blown. Used dummy fuse to test unit and found when door is opened it trips breaker. Found primary door switch was stuck in closed position causing backfeed. Recommend replacing power filter and door switches. Office to reschedule. ; ordrng 1 WB27X10741 (Line filter) and 2 WB24X823 (switch)s and 1 WB24X10103 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ00
Near New Braunfels, TX 78132
Andrey
Job Details:
05/26/2022
"Arrived on site to test unit for no cool, tested unit found RC evap frosted over, and fan not running, will need 2 thermistor kits, fan scroll and control UI to fix issue, advised customer to defrost unit for 48 hour before our next visit, , ordering parts office to reschedule ; ordrng 2 W10316760 (Thermistor kit)s and 1 W11098695 (Fan scroll)"
We serviced a
GE REFRIGERATOR
Model zisp480dhass
Near Spicewood, TX 78669
Luis
Job Details:
05/26/2022
"Arrived on site for no cool in fresh food section and not freezing correctly. Unit running,evaporator fan in freezer not running,removed cover voltage to fan diagnosed a defective fan motor,ordering new fan motor,will also order control in case it is needed; ordrng 1 WR60X10185 (Fan motor) and 1 WR55X23124 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Manor, TX 78653
Matthew
Job Details:
05/25/2022
Arrived onsite for dishwasher not draining. Upon inspection found knockout still intact. Removed and tested. Unit is now functioning properly. No leaks present at this time. Job complete