Near Austin, TX 78732
Paul
Job Details: 07/22/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not agitating. I found the actuator arm broken. I found the shifter in the cam smooth and working as designed. I also found coins in and under the wash plate. The actuator needs to be replaced. I replaced the actuator and removed the coins. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78735
Leonardo
Job Details: 07/19/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for panel damaged. Found damaged panel replaced right panel test unit and unit test good job complete.
Near Temple, TX 76502
Arthur B.
Job Details: 07/19/2019
REFRIGERATOR MAYTAG MSB27C2XAM00 "Arrived onsite for customer complaint of SxS refrigerator not cooling both section. Removed evaporator cover and found good frost pattern but found evaporator fan motor not running. Removed and replaced evaporator fan motor and installed new replacement. Reassembled.Good air flow now coming from evaporator area. No other issues found. All water connections were dry at time of service."
Near Killeen, TX 76543
Al
Job Details: 07/19/2019
DRYER AMANA NED4655EW1 Arrived to inspect dryer not powering on.Confirmed the complaint and removed and replaced the door switch.Reassembled and unit tested as designed.Job complete
Near Round Rock, TX 78664
Jonathan
Job Details: 07/19/2019
DRYER WHIRLPOOL MGDC465HW0 "Arrived on site for dryer having gas leak. Customer stated that is was at connection of dryer but was fixed and was informed that it’s leaking at regulator. Inspected unit and tested gas line at dryer with leak detector and gas sniffer, no leak found at connection to repair unit. Disassembled unit and tested connection to regulator and regulator. Found minor leak at regulator. Tighten connection and tested and found issue corrected. Assembled unit and tested. Found unit operating as designed."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 07/19/2019
VENTHOOD WHIRLPOOL UXT4230ADS2 "Arrived on site for unit fan not working, found voltage. But motor won’t go. Replaced motor and tested good."
Near Marion, TX 78124
Robert
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW8040DW4 Arrived on job for complaints of noise. Ran calibration and diagnostics. Noise level normal. No leaks detected at time of service.
Near Georgetown, TX 78633
Joel G.
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to install parts I previously ordered found new icemaker damaged in the box and replaced only the control board upon arrival bin was full of ice indicating only main board needed replaced informed customer about cleaning out ice container every couple weeks to prevent excess frost. No water leaks detected
Near Round Rock, TX 78664
Cliff
Job Details: 07/19/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is missing trim. Found lower vent missing from unit. Replaced event and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78747
Scott
Job Details: 07/19/2019
DRYER WHIRLPOOL WGD4850HW0 Arrived on site for no heat dryer . Found igniter had burned out . Replaced igniter . Tested unit all checked normal .unit is now heating . No lint buildup at time of service . Job complete .
Near Pflugerville, TX 78660
Jonathan
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for refrigerator having ice buildup. Inspected unit, found freezer door not sealing and ice buildup. Tested defrost sensor and found closed. Activated defrost cycle and found unit defrosting. Removed ice from freezer rails and tested. Found rails operating as designed. Found evaporator drain pan frozen over and ice interfering with evaporator fan. Removed ice buildup and clear drain One. Tested operation, all tested good no water leaks present.
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/19/2019
WASHER MAYTAG MVWB835DW4 Arrived on site or the unit is leaking water into the tub even when the unit is off. Tested the unit in diagnostics and received error code F3E2 inlet valve. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at time of service
Near Leander, TX 78641
James
Job Details: 07/19/2019
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site and installed new door. Unit tests good. Job complete
Near Harker Heights, TX 76548
Al
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDPE234GPS0 Caller Whirlpool Tech line and spoke with Austin with techline SR#7725384157 Austin suggested to replace pump and motor.Replaced it and reassembled the unit and unit began operating as designed.All water lines were dry at the end of service.Job complete
Near Temple, TX 76504
Arthur B.
Job Details: 07/19/2019
WASHER MAYTAG MVWC565FW0 Arrived onsite for customer complaint of top load washer leaving clothes wet. Ran diagnostics and found error code F8E1 (Long Fill) error. Found hot water supply turned off. Turned water on. Calibrated unit.Unit completed successfully. All water connections were dry at time of service.
Near Austin, TX 78744
Leonardo
Job Details: 07/19/2019
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to test unit for door not closing correctly. Test unit and found cavity by switch holder dented making unit not line up correctly.
Near Manchaca, TX 78652
Leonardo
Job Details: 07/19/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit door staying wet. Test u it and found heater working as designed. Advised customer that plastic tub will not dry as well that she will have water left behind. Advised customer to use rinse aid to help the unit dry better job complete
Near Waco, TX 76712
Arthur B.
Job Details: 07/19/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for customer complaint of ice machine producing thin ice. Ran test cycle and found compressor comes on for 4 mins and shuts off. Found control faulty. Removed and replaced control. Reassembled and observed ice machine producing good ice slab. No other issues found. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to diagnose a refrigerator that is leaking from the ice dispenser. Tested unit and found air leaking through dispenser chute seal and ice door causing condensation to leak from dispenser door. Ice door assembly and chute and seal will all need to be replaced to complete repairs.; ordrng 1 WPW10291905 (seal) and 1 WPW10293212 (chute)
Near Leander, TX 78645
James
Job Details: 07/19/2019
DRYER MAYTAG MED7000AG0 Arrived on site and tested operation. I found unit starts rough and has a rattling sound while running. I found that the rollers are stiff and not turning properly and the right rear roller is making a rubbing sound when turning. Installed roller kit and tested. Unit tests good. Job complete
Near Austin, TX 78704
Wesley
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and installed new door due to liner being cracked at mullion stud.
Near Nolanville, TX 76559
Al
Job Details: 07/19/2019
DRYER ROPER RED4516FW0 Arrived to inspect dryer noises.Confirmed the complaint and removed and replaced the repair kit.Reassembled and unit tested as designed.No lint observed at the time of service.Job complete
Near Georgetown, TX 78628
Joel G.
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site to diagnose black spots on dishwasher. Ran diags and found no error codes and all functions checked out fine. Found no rinse aid being used. From previous service call dealing w/ same issue, it was from water deposits left on dishes and when heater came on, caused deposits to turn dark color on dishes. Called source, spoke w/ Dave, who agrees w/ diagnostic and heavy minerals from water left on dishes will cause them to char a bit when heating element comes on. File#7725389391. No leaks detected."
Near , TX 78634
Cliff
Job Details: 07/19/2019
RANGE WHIRLPOOL WFG975H0HZ0 Arrived on site to diagnose a range with a burner that will turn off on low setting. Found burner adjustment not correct for low flame sizes on right rear burner. Adjusted set screw for flame size and tested unit. Found all is functioning properly at this time.
Near Marion, TX 78124
Robert
Job Details: 07/19/2019
DRYER MAYTAG MEDB765FW0 "Arrived on job for complaints of vent issues. Test air flow and heating, both good."
Near Robinson Ranch, TX 78729
Cliff
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to replace compressor and condenser for refrigerator. Replaced both parts and pulled unit into deep vacuum and verified no leaks. Charged unit with manufacturers recommended amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Creek, TX 78612
Steve C.
Job Details: 07/19/2019
RANGE GE JB755SJ6SS Arrived on site for the unit cooktop is cracked. Found the crack is on the left front burner and it’s very thin due to thermal heat. Found the unit will need a new glass cooktop and the office will need to reschedule the customer.; ordrng 1 WB62X26710 (rangetop glass asm )
Near Austin, TX 78703
Wesley
Job Details: 07/19/2019
DISHWASHER JENN-AIR JDTSS246GS0 Arrived on site and installed dispenser to repair unit soap door issue. All checks good. Unit is now operating as designed.
Near Marion, TX 78124
Robert
Job Details: 07/19/2019
DRYER MAYTAG MED8200FW2 Arrived on job for complaints of noise. Found blower wheel damaged. Replaced wheel and test. Noise level normal.
Near Austin, TX 78750
Tyler B.
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for unit building frost in freezer. Found frost to be minimal. Cleaned mating surface and adjusted door and tested good, unit is. Issuing silver trim for shelf with light. Took pics. Will need shelf to complete repair ; ordrng 1 W11245713 (shelf-glas)"
Near Austin, TX 78723
Joseph C.
Job Details: 07/19/2019
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site for “lower light not working” complaint. Inspected unit and found light holder burned and control relay faulty. Removed and replaced holder and control. Tested unit. Unit is performing as designed.
Near Spicewood, TX 78669
Paul
Job Details: 07/19/2019
WASHER WHIRLPOOL MHW5630HW0 Arrived onsite for the washer giving a low flow message and the cycle stops on heavy duty and bulky item cycles. I checked stored error codes and found an F8E1 & F0E5. I ran diagnostics step 12 and the unit worked as designed. All three solenoids test good. The customer stated they are on well water and this might have been what caused the valve error. I spoke with mr about loading that might have caused the F0E5 error. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78759
Scott
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived of no ice . Found flex arm in ice bucket . Replaced IM . Ran harvest test ,all checked normal . No water leaks detected at time of service . Job complete ."
Near Bastrop, TX 78602
Steve C.
Job Details: 07/19/2019
RANGE WHIRLPOOL WFC310S0EB3 Arrived on site for the unit front right burner not fitting properly. Found the right front burner will not fit in properly and will cause it to not be level. Remove the element and readjusted the prongs. Tested the unit and the unit is working properly.
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 arrived on site to repair unit that is not cooling properly.Found almost no air coming into fresh Food section. Fresh food section was 46°. Found that the freezer evaporator coil‘s were not defrosting. This condition caused the lack of air flow to the fresh food section. Enter-diagnostics and found that the defrost by metal was failed . Replace defrost by metal. Defrosted coil‘s with steamer. All water connections are dry
Near Belton, TX 76513
Joel G.
Job Details: 07/19/2019
ICE MACHINE WHIRLPOOL GI15NFRXS0 "Arrived on site to install parts I previously ordered. Harness was a bit different than original so I had to repair the bad connectors on CS machine and repair drain pump wire connector also. I replaced parts, ran diags and all tests passed. Verified no water leaks at time of svc call."
Near Austin, TX 78732
Paul
Job Details: 07/19/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived onsite for the refrigerator with the LED lighting not coming on when the doors are opened. Mr stated that when this happens it’s the two LED’s in the top of the RC and the FC LED’s that will not turn on. I opened the doors multiple times and the Lights worked every time. Mr stated he had opened the RC doors two minutes before I had arrived and they were not on. From what mr described, all 4 of these lights are on the same circuit from the driver. Either the LED driver is defective or there is possibly a bad wire in the harness in the chassis of the refrigerator.
Near Austin, TX 78724
Joseph C.
Job Details: 07/19/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site for “no hot water” complaint. Inspected unit and found hot water valve to be faulty. Removed and replaced housing. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Bastrop, TX 78602
Steve C.
Job Details: 07/19/2019
OVEN WHIRLPOOL WOS51EC0AS04 I’ve on site to replace the lightbulb and the TOD due to the unit not working. Replaced both parts and tested the unit. Unit heat and works properly.
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/19/2019
DISHWASHER GE DDT575SSF4SS Arrived on site to install parts I previously ordered. Replaced and verified operations. Ran unit and verified proper drain and wash. No leaks detected but customer to monitor at all times.
Near Salado, TX 76571
Al
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDTE104ESS0 Arrived to inspect adjuster issues.Confirmed the complaint and removed and replaced the adjuster.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Job complete
Near Lago Vista, TX 78645
James
Job Details: 07/19/2019
RANGE WHIRLPOOL WEE510S0FS1 Arrived on site and tested operation. I found left 2 led lights out on display. Installed new control and tested. Unit tests good. Job complete
Near Temple, TX 76502
Al
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW8040DW0 Arrived to inspect washer issues.Ran diagnostics test mode and unit preformed and tested as designed.Unit had no errors.All water lines were dry at the time of service.Job complete
Near Elgin, TX 78621
Steve C.
Job Details: 07/19/2019
WASHER ROPER RTW4516FW2 "Arrived on site for the unit is not working. Customer advised that she had to unplug the unit due to the noise, plugged the unit back in and found the control is resetting and the noise was coming from the drain pump. The control finish resetting and calibrated the unit. Unit works properly and all water connections were dry at the time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 07/19/2019
DISHWASHER FRIGIDAIRE FBD2400KS10B Arrived on site and found unit operating with drain issues. Installed hi loop and hose clamp to prevent leaking from improper connection to drain. Tested unit. All is operating as designed after repair. All checks good.
Near Austin, TX 78749
Luis
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Near Temple, TX 76502
Al
Job Details: 07/19/2019
DRYER MAYTAG MEDX655DW1 Arrived to inspect dryer making unusual noises.Confirmed the complaint and removed and replaced the rollers and pulley.Reassembled and unit continued making the same noises.Ordering a new drum and will use bearing ring on return service call.; ordrng 1 WP3403636 (BAFFLE DRUM)
Near Austin, TX 78735
Luis
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for floor flooding in kitchen,customer provided video found water pouring out of ice door. Found fill tube not fully inserted into fill cup and excessive amount of water filling icemaker. Decreased water level into icemaker inserted fill tube correctly into icemaker,ran icemaker through a cycle water filled icemaker correctly no leaks. Floors have already been replaced due to tenant moving in,sent pictures of damaged walls from lower floor"
Near Temple, TX 76502
Arthur B.
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived onsite to install new UI assembly to French door refrigerator from my prior visit’s diagnosis. Removed and replaced UI. Reassembled. Tested unit. Unit now dispenses water as intended. All water connections were dry at time of service.
Near Jarrell, TX 76537
James
Job Details: 07/19/2019
DRYER LG DLEX3875V Arrived on site and installed new ui. Tested operation and found unit working properly. Job complete
Near Austin, TX 78759
Wesley
Job Details: 07/19/2019
WASHER MAYTAG MVWB725BW0 Arrived on site and tested for spin defects. Found unit is operating without bearing failure. F51 error indicates stripped washplate. Ordering washplate and returning with control. ; ordrng 1 W11252784 (WASHPLATE)
Near Leander, TX 78641
Lou
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the ice maker and fill tube. The IM operated as designed, but no water filled the tray. I could hear the valve come on, but nothing. I removed and replaced the valve and checked the water line and found the water line blocked. I blew through the line and could not get it to release. After a few minutes, I blew through the line again and some air went through. No water came out of the line as if it were frozen. I tested the IM fill tube again and water filled the tray. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78728
Andy
Job Details: 07/19/2019
REFRIGERATOR LG LSXS26326S02 Arrived on site for refrigerator freezer frost buildup in FC. Inspected unit and found gap between refrigerator cabinet and liner allowing air leak. Sealed gap. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Wesley
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDTM404ESS2 Arrived on site and installed valve. All checks good.
Near Austin, TX 78745
Scott
Job Details: 07/19/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Arrived on site for loud noise in fresh food and erratic temps . Ran diagnostics and found diffuser making a loud ratchet noise and sometime would stay closed or get stuck open . Replaced diffuser . Unit is now quiet . No water leaks detected at time of service, job complete ."
Near , TX 78602
Steve C.
Job Details: 07/19/2019
DRYER WHIRLPOOL WED4815EW0 Arrived on site for the unit is not heating. Tested unit and found the cut off fuse has no continuity. Replace the cut off fuse and the unit still not working. Found all the fuses and connections checked good. Replace the timer tested the unit. Unit works properly and advise customer to clean the air vents.
Near Seguin, TX 78155
Robert
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on job for complaints of low ice production and low water pressure. Found pressure dropped out of reservoir. Ordered harness for sensor and reservoir. ; ordrng 1 WPW10216070 (reservoir) and 1 WPW10267346 (harns-wire)
Near Austin, TX 78741
Scott
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for filter door not closing . Customer just wasn’t pushing filter in far enough . Customer instructed on how to replace filter . No water leaks detected at time of service . Job complete .
Near West Lake Hills, TX 78746
Andy
Job Details: 07/19/2019
ICE MACHINE KITCHENAID KUID508ESS Arrived on site for ice machine not making ice. Tested and inspected unit and found bin thermistor did not ohm out properly. Removed failed part and replaced with new. Also found that customer has bad water filter. Instructed customer to remove and replace filter with everydrop brand filter. No water leaks present at time of service.
Near Seguin, TX 78155
Robert
Job Details: 07/19/2019
REFRIGERATOR GE GSE25HMHEHES Arrived on job to replace ice bucket. After replacement test operation.
Near Austin, TX 78739
Leonardo
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDTE254ESS Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Replaced sump and motor test unit and unit test good no leaks present at this time. Job complete.
Near Briarcliff, TX 78669
Paul
Job Details: 07/19/2019
OVEN WHIRLPOOL WEG750H0HZ0 Arrived onsite for the range with the oven not powering on and the oven light not turning on from the control panel. I found the unit working correctly when I had arrived. Mr stated that he had been on the phone again with Whirlpool before I had arrived and they had him power cycle the unit with a 5 minute delay and the unit started working again. I explained to mr about power surges and lightening strike affects with the oven since he located by Lake Travis. I lost explained that it was important for him to connect the unit to WiFi so the unit could get all the downloads and work properly. I gave mr the WiFi help line number and showed him the App to download on his smart phone. Call complete.
Near Austin, TX 78732
Luis
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KSSC42QMS02 Arrived on site for no ice found icemaker paused in harvest checked optic diagnostics found failed optics. Replaced icemaker and optics. Powered unit on icemaker ran through a harvest cycle and filled with water.
Near Wimberley, TX 78676
Luis
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for fresh food not cooling and incased in ice. Found broken tabs on evaporator cover, found failed defrost thermistor and secured to wrong location on evaporator. Installed correct harness,secured thermistor to correct location on suction line using foil tape and a zip tie, secured evaporator cover with four screws. Checked frost pattern and fan unit working as designed.; used 1 WPW10277799 (HARNESS) from stock"
Near Round Rock, TX 78664
Jonathan
Job Details: 07/19/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer drum not turning. Performed diagnostics and tested unit. Found motor running but not turning drum. Disassembled unit and found broken belt. Inspected pulley and found abnormal wear tear on pulley. Will need complete belt repair kit.
Near Round Rock, TX 78664
Jonathan
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW8240YW0 "Rd Arrived onsite for washer having SD error code. Performed diagnostic mode and found washer was getting stuck on C8, found wash basket not engaging. Removed wash plate found soap buildup on hub causing corrosion on hub assembly. Found teeth on wash plate had corrosion as well. Will need to replace hub and wash plate to complete repair. Schedule return for Wednesday the 24th. Returning with prescient parts on hand if need. ; ordrng 1 W10820039 (hub) and 1 WPW10380698 (washplate)"
Near Austin, TX 78758
Tyler B.
Job Details: 07/19/2019
DRYER SAMSUNG DV42H5000AW/A3 "Arrived on site for noisy dryer. Found idler pulley bearing failed, replaced pulley and tested good."
Near Austin, TX 78739
Leonardo
Job Details: 07/19/2019
OVEN KITCHENAID KOST100ESS01 Arrived on site to test unit for unit giving F2E1 shorted keypad. Replaced console under 5 year warranty. Test unit and unit test good after replacing console. Job complete.
Near Austin, TX 78703
Wesley
Job Details: 07/19/2019
WASHER MAYTAG MVWC565FW1 Arrived on site and found unit operating with failed latch. Replaced latch and found new latch defective. Ordering latch and returning to repair. ; ordrng 1 W11307244 (LATCH)
Near Elgin, TX 78621
Steve C.
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Hype on site for the unit freezer has condensation and ice build up. Tested the unit and found all the door seals check good. Found the unit is working properly. All water connections were dry at time of service.
Near Austin, TX 78738
Paul
Job Details: 07/19/2019
WASHER LG WM3570HVA "Arrived onsite for the washer that is Leaking. I visually checked all of the hoses, connections, and the drain system. All looked good. I ran the diagnostics cycle and found the unit leaking from the filter assembly because it wasn’t fully screwed in. There were no other water leaks present at the time of service. Call complete."
Near Austin, TX 78705
Leonardo
Job Details: 07/19/2019
OVEN FRIGIDAIRE FEFL67GCA Arrived on site to test unit for handle broken off. Test unit and found handle broken. Replaced handle Test unit and unit test good after replacing door handle.
Near Austin, TX 78726
Tyler B.
Job Details: 07/19/2019
WINE COOLER KITCHENAID KBCS24LSBS04 Arrived on site for unit gasket replacement and test defrost timer and heater. Found timer functions and heater in range. Replaced gasket and tested good. No leaks on site
Near Cedar Park, TX 78613
Lou
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW5000DW1 "arrived on site to inspect washer noises. Upon further inspection, the customer advised that the unit is making a popping noise. I placed the unit in diagnostics showing error code F7E6. Cleared the code and continued with testing. Unit operated as designed. I tilted the unit back and found that the gearcase is leaking oil and the cam is stripped. I removed and replaced the gearcase and came and calibrated the unit. I then tested in diagnostics again and manually tested spin mode. The unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Seguin, TX 78155
Robert
Job Details: 07/19/2019
WASHER WHIRLPOOL WET4027HW0 Arrived on job to replace control. After replacement test operation and run calibration. No leaks detected at time of service
Near Pflugerville, TX 78660
Jonathan
Job Details: 07/19/2019
WASHER LG WT7300CW/01 "Arrived on site for washer making noises and leaking water. Performed diagnostics mode and tested unit. Found hose from tub to drain pump disconnected from pump. Inspected hose clamp and hose. Reattached hose and tested in diagnostics mode. Found tub rubbing drain pan. Raised feet and leveled unit. Tested unit operation. All tested good, no water leaks present."
Near Belton, TX 76513
Al
Job Details: 07/19/2019
OVEN WHIRLPOOL MMW7730DS01 Arrived to inspect calibration issues.Recalibrated the unit.Job complete
Near Temple, TX 76502
Arthur B.
Job Details: 07/19/2019
REFRIGERATOR JENN-AIR JS48NXFXDW01 Arrived onsite to install new control box to SxS built in refrigerator from prior diagnosis. Removed and replaced control box. Reassembled. Found unit is now properly reading temperature. No other issues found.All water connections were dry at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for unit with no operation. Diagnosed and found failed controls. Replaced controls. All water connections are now dry.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ05 "Arrived on site to diagnose fridge condensation and slow ice production. Found 33 degs in ice room and 1 deg in frz. 39 degs in ff side. Ran diags and found ice room fan faulty, ice room sensor open and no vdc to the mullion heater. Mullion heater shorted. Main board and UI need replaced to send voltage to mullion. Office will need to get AUTHO and r/s w/ customer. No leaks detected.; ordrng 1 W10884720AUTHO (harns-wire) and 1 W11043763AUTHO (cntrl-elec) and 1 W11269232AUTHO (panel-ui) and 1 WP12722815APAUTHO (rail-mulln) and 1 WPW10308033AUTHO (ICE FAN)"
Near Bastrop, TX 78602
Steve C.
Job Details: 07/19/2019
WASHER LG WT1501CW Arrived on site for the unit is leaking water. Tested the unit and found the leak is coming from the pump due to being cracked. Replaced the pump and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78748
Scott
Job Details: 07/19/2019
WASHER MAYTAG MVWB725BW0 "Arrived on site for latch failure . Found top and door rusted badly and Wrapping not allowing door to close all the way down for latch to lock on lid . Ordering lid ,top side caps , hinges both sides and screws . Returning with latch if needed . Auto needed . no water leaks detected at time of service .; ordrng 1 AUTHO and 1 W10119508 (cap) and 1 W10119509 (cap) and 1 W10552507 (top) and 2 WP693995 (screw)s and 1 WPW10119492 (lid) and 1 WPW10141681 (hinge RIGHT ) and 1 WPW10141682 (hinge LEFT)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for unit that will not wash. Ran unit through diagnostics to find that the wash impeller has failed. Drove to shop to pick up wash impeller. Replaced wash impeller and all operations are now normal and all water connections are dry.
Near Jonestown, TX 78645
James
Job Details: 07/19/2019
REFRIGERATOR JENN-AIR JF42NXFXDW01 Arrived on site and tested operation. I found all functions working but compressor will not start. Inverted flashing 3 pulses indicating failed inverter. Verified proper voltage from control to inverter. Installed new inverter and tested operation. Compressor now running and u it beginning to cool. Instructed customer that the unit will take up to 24 hours to reach normal temps. Job complete
Near Austin, TX 78747
Scott
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for no cool fridge both compartments . Found compressor not coming on .could hear relay just clicking . Replaced start relay . Compressor came on , unit started to cool. No water leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Cliff
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to diagnosis a refrigerator that is not dispensing. Found ice build up due to failed dispenser chute seal. Ice chute and seal will need to be replaced to complete repairs.; ordrng 1 WPW10291905 (seal) and 1 WPW10293212 (chute)
Near Austin, TX 78744
Scott
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not starting and lid light flashing . Ran diagnostics unit would not lock ,in both test modes . Replaced latch . Ran calibration and diagnostics wash all checke normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78754
Joseph C.
Job Details: 07/19/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site for “poor wash performance” complaint. Inspected unit and found inlet valve faulty. Removed and replaced inlet valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 07/19/2019
MICROWAVE WHIRLPOOL WMH78019HV0 Arrived on site and tested operation. I found that the unit makes a loud humming noise when starting a cycle. Tested amp draw and found unit only pulls 4 amps when running. Unit has a failed magnetron and will need new mag cap and diode to repair. Installed new mag cap and diode. Tested operation and found unit working properly. Job complete
Near Manchaca, TX 78652
Luis
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Near Jonestown, TX 78645
James
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW5000DW0 Arrived on site and tested operation. I found that the actuator is not shifting unit from spin to agitation. Inspected actuator and the shifter arm is moving freely and not attached to the cam. Installed new and ran diagnostics and found unit working properly. Job complete
Near Austin, TX 78746
Andy
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator door hitting grill. Tested and inspected unit and found when door is opened and closed it hits toe grill. Found grill is deformed from factory. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Lou
Job Details: 07/19/2019
DRYER MAYTAG MEDB765FW0 "arrived on site to inspect dryer error code. Upon further inspection, the customer advised that she was using the unit and heard a beep and then smelled something burning. She advised that the display showed L2. I verified voltage to the unit at the outlet, the terminal block and at the control. I removed the lower front panel and found that the drive belt was damaged and stuck in the idler pulley wheel. I removed the belt and advised the customer of my findings. I am ordering the drive belt.No lint observed during service.; ordrng 1 WPW10131172 (belt)"
Near Cedar Park, TX 78613
Lou
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF05 "arrived on site to inspect refrigerator ice maker not working and bad door gasket. Upon further inspection, I found that the right RC door gasket was badly torn at the bottom. I tested the ice maker by using my jumper wire from points T to H and at first it didn’t function. After waiting for a few seconds, the ice maker began to harvest then water dispensed into the tray. The customer advised that the IM will intermittently stop working. I removed the ice maker and as soon as I plugged it in, water dispensed into t(e tray and the unit began to harvest. Using my heat gun, I shaped the new door asked and removed and replaced the right RC door gasket. Checked the door and it was sealing good. No water leaks observed during service, job completed. I advised the customer to leave the door closed for several hours to allow it to mold with the chassis."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL ED5GVEXVD05 Arrived on site for unit turning on and off. Found thermostat shorted and burnt. Replaced thermostat and tested good. No leaks on site.
Near Cedar Park, TX 78613
Lou
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDFE204ESS1 "arrived on site to inspect dishwasher element. Upon further inspection, the customer pointed out that something had gotten on the element and melted. I found that something, which appeared to be plastic, had fallen onto the element and melted. I was able to get most of the item off of the element. I placed the unit in diagnostics showing no error codes. Completed testing and the unit operated as designed. I checked amps to the element during testing and it showed 7-9amps. I checked the element after testing and most of the time had burnt off of the element. I advised the customer that the unit is good and she could continue using it. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Wesley
Job Details: 07/19/2019
VENTHOOD UNKNOWN UXT3030ADB2 Arrived on site and found unit operating with pinched wire. Repaired wire. Unit light is now working properly.
Near Leander, TX 78641
James
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and tested operation. Customer had turned unit off and allowed to thaw prior to arrival but had very good pictures of the failure. Tested thermistors and ran diagnostics. Unit has failed thermistor and control is not running fan long enough to keep evaporator thawed. Installed new thermistor harness and new control. Tested operation and found unit working properly. Job complete
Near Round Rock, TX 78665
Cliff
Job Details: 07/19/2019
OVEN KITCHENAID KFGD500ESS04 Arrived on site to diagnose a range with a burner that will not ignite properly. Tested unit and found some oil buildup on at night or preventing proper ignition. Cleaned burner igniter and tested unit found all is functioning properly at this time.
Near Austin, TX 78748
Luis
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for no cool in fresh food. Found fresh food evaporator incased in ice defrosted fresh food evaporator found defective thermistor,installed new harness assembly. Secured thermistor to correct location on suction line using foil tape and a zip tie,secured back cover with 4 screws. Powered unit on checked air flow good."