"Arrived on site to test unit for F8E1, tested unit for F8E4 present and inspected drip pan and found it full of water, during inspection found that the tub is leaking water and has been for a while, sump has a loud buzzing noise when running recommend replacing sump assembly and tub, ordering parts office to get authorization and reschedule ; ordrng 1 W11409865 (Tub)"

"Arrived on site for freezer not cooling. Upon arrival confirmed issue and found unit lost refrigerant. Found no leaks on evap coil. Found condenser coil connected to loop leaking at wield point. Sealed leak and installed new uv drier, recharged system with 54g of r600 and found no signs of leaking. Informed customer to give unit 24 hrs to cool. Call complete"

"Arrived on site to replace drain pump, control and console per previous diagnosis. Replaced bad drain pump, replaced bad control, replaced bad console. Tested unit, unit is running as intended. Job complete."

"Arrived on site to change compressor and sealed system job on ice maker. Upon arrival noticed compressor was damaged, pictures included. Office to reschedule. ; ordrng 1 WPW10605286 (Compressor)"

Arrived on site with new basket. Replaced old gasket that had a gap. Recalibrated machine. Verified operation. Call complete.

"Arrived on site to test unit for banging noise, tested unit found banging coming from drain hose, adjusted and noise is now gone but belt it stretched causing a loud squeak when switching between motor speeds, ordered belt rescheduled for 12/18 per customer request ; ordrng 1 W11239857 (Belt)"

"Arrived on site to inspect unit for not igniting properly, upon closer inspection found right side burners had the caps reversed, causing slow ignition and soot build up on the caps. Unit was still taking excessive time to light the back right burner, Replaced burner head, tested unit, unit is running as intended. Job complete."

"Arrived on site to test unit for no power, tested unit found 120VAC in junction box, exposed control and found black connections loose, secured connection and tested, unit is now running as designed, advised customer that if it happens again, harness will need to be replaced, no leaks detected job complete"

"KOSE500ESS20 Arrived to inspect temperature issues. I discussed the issue with the customer and they had already adjusted the temperature offset to their liking. I advised on the differences between normal bake and convection bake and further discussed complete preheating by allowing additional time after starting a bake process. The unit worked as designed, operational test good."

Arrived on site for dispenser making a lot of noise and spraying. Also having condensation building up on freezer door gasket . Adjusted mullion heaters . Ordering valves filter head . No water leaks call to set return ; ordrng 1 W11482025 (Valve) and 1 W11482383 (Valve) and 1 W11482384 (Filter head) and 1 EDR2RXD1 (Filter)

Arrived on site to install new strike on washer. Removed damaged part and replaced. Verified unit latching properly. Repair completed.

Arrived on site for freezer light night working. Replaced light and still not working. Replaced switch and it worked once.. replaced socket as well and now unit working as designed. Call complete.

"Arrived on site to inspect induction cooktop controls issue. Upon further inspection, using a large pot, I placed some water in the pot and tested the cooktop large middle burner on setting of 9. Shortly after placing the pot on and turning the burner on, the water began to boil (photo) which tells me the unit is getting 240V. Using a smaller pot and testing the same as with the large pot, I tested the back left burner and it too is operating as designed (photo). I tested all burners and all burners are operating as designed. I contacted the owner to discuss use and care of the unit. No repairs needed at this time, job completed."

Arrived on site for washer with broken drain hose attachment. Upon arrival found middle drain hose asm broken. Couldnt reach customer to notify them of part status or get autho for repairs. Office to collect service from fc on file.

Arrived on site to inspect gas range burning smell. I spoke with the customer and she informed me after cooking a baked potato for around 40 minutes she smelled a burning smell and went to turn the oven off and found the control panel very hot. I inspected the unit and found a white sticky residue on the back of the unit on the vent. It looks like the tech sheet thats encased in plastic was installed on the vent. When the oven was used for an extended period of time the plastic melted causing the burning smell. I ran a bake cycle to 350 and 425 and monitored temperatures. The unit is heating properly. I instructed the customer that the vent for the oven is located under the control panel causing the control panel to get hot. I also informed the customer to always use the vent fan when using the range. I called Whirlpool techline and spoke with Chris 7737903293. Chris recommends cleaning the melted adhesive off the vent. I also called Whirlpool safety 7737836770 and documented my findings. I cleaned the residue off the vent and now the unit operates as designed. No gas leaks detected during service.

Arrived on site and replaced previously diagnosed evap harness and motor. Found harness is not the correct harness. Ordering and scheduled for 12/08. ; ordrng 1 W11260592 (Evap harness)

Arrived on site to inspect dishwasher. I found error code F4E3 and F7E1. I ohmed the pump and found it open. I removed and replaced the motor assembly and tested. The unit now operates as designed. No leaks observed during service.

Arrived on site to test unit for not water. Test unit and found and fill valve. Replaced fill valve test unit and unit getting water but wash motor not coming on. Replaced sump and motor test unit and unit test good job complete.

"Arrived onsite for unit not heating. Upon arrival inspected unit. Unit has 120vac, starts and tumbles. Disassembled and found failed cutoff. Replaced and tested. Unit is now functioning properly. Job complete"

Arrived onsite for flames to big.on inspection the flames that are to big were the simmer flame. Adjusted the burners so they had a simmer. While checking the burners found the middle burner has the issue of going out when switching from high to simmer. Ordering a new valve for the center burner. ; ordrng 1 WCG97US6HS05 (Center valve)

Arrived on site to test unit for unit turning on after lights or cooking. Called Techline ran test with Techline and per Techline unit is working as designed. Unit only turning on after lights being on or after cooking. Test board and sensor all test good job complete. SR#7737900379

Arrived onsite and found unit with dented cooktop perimeter. Replaced the cooktop. Unit is now operating as designed.

Arrived onsite for a DW that is having and issues where the dispenser door would not close when there is a soap pod in it. Upon comparison with a know good dispenser I found that the one with the issue had a shallower cup. I replaced it and tested the unit and found unit operating as designed

"Arrived on site to test unit for no ice production, tested unit found ice maker has a E5 error code, ran harvest and fill cycle and both passed, ran test 15 and found it displaying 01 ice bin is full but there is no ice, replaced emitter board and receiver board, ran test 15 and it is now registering properly, advised customer to monitor and if issue persists call us back, at this time job complete"

"Arrived on site for yellowish flames and low flames . Right front and center rear burners and caps are sooty . Ordering burner heads, caps and regulator. No gas leaks detected at this time . Call to set return .; ordrng 1 W11319683 (Right front burner head) and 1 W11319673 (Rear center burner head) and 1 W11319224 (Caps burner head)"

F9-E1 drain pump long drain. Raised unit to inspect drain pump. Found feet have not been set causing tub to bottom out and yank harness from drain pump. Secured connection. Set feet correctly. Test unit and is operating as designed. No leaks present at this time. Job complete

On arrival verified complaint of not heating in oven. Ran bake and broil cycles and they never started the igniters or gas. Checked voltage to DSI board getting 120 Vac but not starting cycle. Recommend ordering W10860916 DSI board. Reschedule for 12/4; schdld next appmnt for 12/6 WED !

"#4242Arrived on site for no ice. Ran diagnostics diagnosed a defective recirculating pump,replaced pump ran diagnostics all test passed."

"Arrived on site .,replaced thermal fuse and cycle thermostat . Unit is now heating and tumbling . Job completed"

"Arrived on site to test unit for not heating,tested unit found shorted thermal cutoffs and heating element, replaced and tested, unit is now running as designed, ran vent test and vent is restricted, advised customer to hire a professional to clean vent a before running unit , at this time job complete"

Arrived on site to install previously ordered parts. Replaced console and main control. Test unit by running a normal wash cycle. Unit is operas designed. No leaks present at this time. Job complete

Arrived onsite for e1 error code and when I tested unit it over flowed the tub. Flow meter is not reading water movement resulting in e1 error and flooding. Advised customer that flow meter is needed but is PSP item. Office to reschedule. ; ordrng 1 W11226325 (Flow meter)

Arrived onsite and found unit operating with smudges and marks. Was able to restore with deep cleaning. Unit is now set up and operating as designed.

"Beyonc? four a wall oven that has shattered inner glass. Inspected unit and work area. The customer advised on the third time using the oven, the glass completely shattered on the inside. I did confirm the customers complaint. Disassembled the door and allowed the customer to vacuum out all the shattered glass. Replaced the inner glass and reassembled the door. The customer around the unit up to a 425?F bake cycle. The unit is working and operating as designed. Call complete."

Arrived on site for a washing machine that is going off balance in the shaking. Inspected unit and work area. The customer advised of the unit typically shakes and vibrates heavily on sheets or bulky items. Ran the unit through diagnostics and did not find any stored error codes. Found the unit unlevel as the house is uneven and the floors flexing while walking on it. I attempted to level out the washer as best as I could. I ran the unit through an auto test in the unit ran as designed. I called Whirlpool Techline and spoke to Adrian SR# 7737907431. H advised that the flooring and loading was the issue due to all parts functioning as designed. He advised to make no repair at this time as the unit is operating properly. Call complete.

"Arrived on site for a dryer that has a check vent message appear. Inspected unit and work area. The customer voice of the unit will make it through cycles but that there is an error message that indicates that they need to check the vent. She also explained that the unit is getting really really hot and seems to run longer than normal. Check the vent hose off the back and found proper installation. Ran a vent test kit on the unit and found poor airflow circulation for electric dryers. Took the vent hose off and could not find any debris inside the dryer or vent hose leading to the wall. I asked the customer how long its been since theyve cleaned their events. She buys that they have not cleaned it in the 10 years they have been here. I did advise the customer that either there is a restriction inside of the home. The customer explain that they just had the roof redone and were wondering if they potentially shingled over the dryer vent. Advise customer to have that checked, and if not, to contact a vent cleaning company to clear out the ducts. Call complete."

Arrived on site to inspect bottom mount refrigerator not cooling. I found the compressor not running. I inspected the back of the unit and found insulation from the back panel caught in the condenser fan causing it not to run. This has caused the compressor to overheat and lock up. I tested the compressor and found 10 amps with no operation from the compressor. I am ordering the compressor to resolve. Office to order parts and schedule service. ; ordrng 1 WPW10466675 (Comrpessor) and 1 Wpw10143759 (UV drier) and 1 W11506635 (Access valve) and 1 R134a (R134a) and 1 2HOURS (2HOURS) and 1 WPW10608485 (Evaporator) and 1 W11127829 (Condenser motor)

"Arrived on site to diagnose refrigerator leaking water. Customer said they had found water all over the RC, and even some into the FC. Tested unit and found icemaker fill tube ruptured and leaking. I also found when I dispensed water that it would dispense from the door, but then I would see water start leaking inside the roof of the RC as well. Ordering new water lines and valve to resolve. Dispenser line, fill tube line, door line if needed. Return visit set for 12/7.; ordrng 1 W11415785 (Icemaker tube) and 1 WPW10444033 (Water Tube) and 1 WPW10511930 (Door Line)"

"Arrived on site for washer needing splutch, belt, and gearcase. Upon arrival installed parts then reassembled and tested washer. Found no no longer present and unit working as designed and no leaks. Call complete"

Arrived on site to diagnose washer not draining. Found unit drained on arrival. I checked the bottom end and found the drain pump wired were pulled super tight and almost pulling out of the pump connector. I freed up the wires and ran the unit. Found all functions working correctly with no other issues present. Repair completed.

Arrived on site to inspect built in refrigerator. The FC lights are out and one is out in the RC. I replaced all LED light modules per service pointer W11606409. The unit now operates as designed. No leaks observed during service.

F7E4 store in memory and I cleared for testing. I found a dragging noise could be heard in agitate mode and spin would not engage the tub. Inspection revealed the slider had failed and I was able to temporarily repair with a spare slider Assy. The gear case had signs of oil loss and will need to be replaced. Office to order parts and contact the customer to arrange return service. No leaks observed during service.; ordrng 1 W11449841 (Gear Case) and 1 W10734521 (Slider) and 1 W10915700 (Rotor) and 1 W10902814 (Wash Plate)

Arrived onsite for a washer that squeals at the beginning of the rinse cycle. I found the belt loose and stretched out causing the sound. I replaced the belt and tested the machine. The washer is working as designed. Call complete.

Arrived on site for an oven status of temperature. Inspected unit and work area. The customer advised they been using the temperature dial inside of the oven and that the temperature is showing to be 25 to 50? off temperature. Attempting to test the unit on a big cycle and found no heat coming from the bake element. Check the element and found it open. Replaced the bake element and test at the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for no ice. Found recirculating pump not running,replaced defective pump ran diagnostics all test passed."

"Arrived onsite for condensation concern and determined gapping in the freezer liner. Used clear silicone to fill gapping. Unit is now operating as designed, advised customer on repair. All checks good.; used 1 8201711 ( Silicone clear) from stock"

Arrived onsite for a refrigerator with dented in door. Upon inspection I found that the dent was in the fc door. I am ordering the fc door and having office reschedule ; ordrng 1 LW10580704 (DOR-FIP)

Arrived onsite for not dispensing ice and found unit auger yoke stripped. Heat treated and reseated yoke. Unit is now operating as designed. Advised customer on repair. All checks good.

"Arrived on site to test unit for water leaking from dispenser, tested unit found unit evaporator completely frozen over failed defrost, do to this defrost issue happening again with in 6 weeks, called tech line to document and get further guidance, per tech line checked heater and thermistor from board and found them good, control is not sending any voltage to heater, will need to replace control UI heater and thermistor if determined that its needed, ordering parts, customer can call to customer service and see what can be done for her SR#7737888678, office to reschedule ; ordrng 1 W11518204 (UI) and 1 W11650659 (Heater) and 1 W11566851 (Control) and 1 WPW10384183 (Thermistor)"

Arrived on site for dishwasher not cleaning properly . Ran diagnostics and got 6-4 error code . Unit is not filling . Float switch checked normal. Getting no voltage to valve . Ordering control and harness . Call to set return ; ordrng 1 W11697178 (Harness) and 1 W11637583 (Conrtol)

"Arrived on site for not washing. Upon arrival, ran diagnostics and got F4-E3 motor not running. Test unit. Unit fills motor energizes, but then just begins to pulsate. Need to replace sump and motor. Office to reschedule ; schdld next appmnt for 11/30 THU !"

"Arrived on site to replace previously diagnosed slides, gear kit and brackets, replaced and tested, unit is now functioning as designed, job completed"

Arrived onsite for unit not dispensing ice and found ice maker yoke loose. Secured yoke. Unit is now operating as designed. Advised customer on repair.

On arrival verified complaint of tripping breaker. Checked Amp draw of L1 and found 25 amps. L2 was 0 and N was 5 indicating a bad element. Replaced element and rechecked operations. All checked good. No long tripping breaker. Job complete.

On arrival verified complaint of H2o and noise. Noise is the ice maker solenoid for cubed ice opening up and there is nothing to dampen the sound. H2o is just the filter reset light. Reset and no error on display. Job complete no leaks detected during service. Operational test good.

"WTW4955HW3 Arrived to inspect noise and vibration. I found Service Pointer - W11695259 - Rev A does apply and will need to be performed upon return. Further inspection revealed several of the holes that are supposed to be punched out within the basket, were not punched at all and several were minimally punched out. Office to order spin basket and contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 W11172199 (Basket)"

"Arrived on site to test unit for rc light flickering, tested unit found failed LED module, ordering assembly and control as precautionary, office to reschedule ; ordrng 1 W11470191 (RC Light module assembly) and 1 W11455229 (Control)"

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638 ; used 4 W11632139 ( Led module) from stock"

"Arrived on site for a washing machine that is not starting cycles. Inspected unit and work area. The customer advised they used it two times and on the third cycle, the unit would lock and unlock would make a few noises and would go completely done. I ran the unit through diagnostics and did not find any stored error codes. Attempted to start a cycle and confirmed the customers complaint. Found the drum would attempt to turn twice and then go to Dunn. Ran the unit through a diagnostic cycle, and at the end when it spun, found the unit, throwing an error code for an F7 E1 (basket speed fault) error code. I checked underneath the washer and found actuator had something stuck above the actuator. Removed the obstruction and tested the unit. The unit began to work and operate as designed. Call complete."

Arrived on site for sanitize and high temperature selection not operating. Upon arrival inspected unit. Found customer trying to use sanitize and high temperature on quick cycle. Instructed customer that those selections cannot be used on quick cycle. Showed how it does operate on other wash cycles. Unit is operating as designed. No leaks present at this time. Job complete

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the basket, suspension, and tub ring, and went to go test the unit. Found that the plugs inside of the washroom were all two prong plugs with no adapter to be able to plug the unit in. The customer was not home to be able to assist so I advised the customer to call back if any other issues persist. Call complete."

"Arrived on site for a refrigerator that is leaking water from the icemaker. Inspected unit and work area. The customer advised that they had issues with water coming from the ice chute but theyve also had issues with a rattling noise with the unit and the freezer not staying below 90?F. I did confirm the customers complaint and found a defrost issue in the freezer section. Ran the unit through diagnostics and found all tests pass. I forced a defrost on the freezer section and found no amperage coming from the defrost circuit. While doing my testing, I found the three-way valve continually shift from side to side without stopping and the control making clicking sounds every 15 seconds. I checked resistance through the thermistors at the control and found the thermistors within range. Found the deli drawer UI completely dead. Spoke to SW and was advised this was a dc short within the unit. Ordering all components for the defrost circuit as well as several components within the DC circuit. The office will need to get authorization for the repair and contact the customer about a return date due to limited parts availability and need for a two hour service for all the parts being replaced. ; ordrng 1 WPW10624574 (Power supply board) and 1 WPW10675033 (Main control) and 1 W10804160 (LED board) and 1 W11387384 (UI) and 1 W11109595 (Evaporator motor) and 1 WP12729128 (Defrost heater) and 1 W11429989 (3 way valve) and 1 WPW10677119 (Deli drawer UI)"

arrived onsite for scratched panel and replaced the panel for one stop cosmetic. All checks good. Unit is set up and operating as designed.

Arrived on site to diagnose dishwasher door that is falling down. Uninstalled unit and found the left door hinge spring had disconnected from its latch. Replaced left side hinge due to spring looking bent / bound. Tested and verified unit working as designed. Repair completed.

Arrived onsite for a cooktop to replace the previous diagnosed parts. I replaced the switch harness and tested the cooktop. All is working as designed now. There were no gas leaks present at the time of service. Call complete.

"Arrived on site for not operating correctly. Upon arrival, ran diagnostics and got error code F8-E1 log fill. Ran a quick cycle and unit began to fill and did not stop. Removed console to inspect control. Found pressure hose not connected. Secured pressure hose and test unit. Unit is operating as designed. No leaks prey at this time. Job complete"

Arrived onsite and replaced the spin basket. Unit is now operating as designed. Advised customer on repair.

Arrived onsite for water not dispensing water. Upon arrival inspected unit. Found at time of service unit was dispensing water. Disassembled and found gap in evaporator cover allowing cold air to migrate up to water reservoir and potentially freezing. Sealed cover with truck stock permagum. Also moved temperature from 37 to 38 degrees. Customer will monitor. Job complete

"Arrived on site to test unit for no power, tested unit found drain pump has failed and shorted the control, will need to replace control, pump and potentially console and latch, ordering parts office to reschedule ; ordrng 1 W10876600 (Drain pump) and 1 W10919546 (Console) and 1 W11611438 (Control) and 1 W10810403 (Latch)"

"Arrived on site to inspect unit for not heating properly, customer states it heats 36 degrees over intended temperature. Tried connecting unit to WiFi with no success. Will need to order an antenna and return. Office to reschedule. ; ordrng 1 W11537624 (Antenna)"

"Arrived on site to diagnose cooktop that was having trouble igniting the right front burner at times. Cleaned cap and orifice and replaced burner head to resolve. Burner head had a little rust on it, and may have impacted the spark. When I tested it lit every time. Repair completed."

Noone at home at time of service. CW in office reached customer who said they canceled. No services rendered. Call completed.

Arrived on site to install RC door. I removed and replaced the RC door and installed the nameplate. The customer is no longer having air bubbles in the water. The unit now operates as designed. No leaks observed during service.

WEG750H0HZ5 Arrived to inspect no oven heat. I found the unit would not ignite in bake or broil and inspected the ignition board. There was a visible burn on the board and it had not been fully seated during manufacture. I removed and replaced the ignition board and tested. The unit resumed all normal functions and there were no gas leaks detected during service.

WFG320M0MS0 Arrived to inspect slow heating. I found the air shutter incorrectly set and the burner tube would not fully ignite along its length. I adjusted the air shutter and retested and the issue was fully resolved. The unit heated as designed. No gas leaks detected during service.

Arrived on site for Dampner making a lot of noise and condensation and frost on grill. Replaced diffuser . Ran diagnostics and all checked normal. No water leaks detected at time of service. Job complete

On arrival verified complaint of noise. On visual inspection of gearcase spotted oil. Replaced the gear aseptic. Splutch and shifter Assy. Reassembled and ran manual test. All components activated correctly and no noise. Job complete. No leaks detected during service. All operational test good.

Arrived on site for microwave not working On test I can hear relay just clicking. High voltage not enabling. Removed from wall. Found thermostat was open. Replaced control. Replaced thermostat. Verified operation. Call complete; used 1 W11568584 (Sensor) from stock

Arrived on site to install new timer / knob / start switch. Replaced and verified proper function. Unit has wrinkle guard functionality on auto cycles causing it to turn on. Call completed.

"Arrived on site to inspect cooktop burners not igniting. Upon further inspection, I tested the cooktop burners and found the back left and back right burner valves/ignition switches are sticking. I disassembled the unit and adjusted the switch harness on the valves and retested and unit is operating as designed. No gas leaks detected during service, job completed. New home/new build/ vacant no one available to sign for receipt."

Arrived on site for washer leaking. On arrival I found error code f9e1. Found drain was getting voltage but not pushing out all water. Replaced drain pump. Verified operation. Call complete. No leaks.

"Arrived on site to inspect unit for leaking from bottom. Upon closer inspection found crack in line leading to reservoir. Replaced bad line, tested unit, unit is running as intended. No leaks present at this time. Job complete."

"Arrived on site to inspect dryer gas odors. Upon further inspection, the customer advised that they smelled gas after the previous service call. Customer advised that a gas company rep came to inspect and found the leak at the burner connector and gas line. At the previous service call, the unit was moved out to remove the vent tube but no gas odors were present at that time. I found the gas line connector to the unit burner was not tight and gas was weeping. I tightened the connection and tested the unit and tested the connection, for any further leaks, with my liquid gas leak detector and the unit is operating as designed with no further leaks. Also tested the connection at the wall,and found no leaks. No gas leaks detected at the end of service, job completed."

Arrived on site to replaced control board. Test unit and unit test good job complete.

Arrived on site to install previously ordered parts. Replaced power cord. Test unit by preheating oven to 350. Unit is operating as designed. Job complete

Arrived on site to test unit for unit not washing. Test unit and found and wash motor. Replaced sump and motor test unit and unit test good no leaks present job complete.

Arrived on site to inspect top load washer. The customer informed me the dispenser drips water into the basket non stop but stopped before I arrived. I ran a test cycle and found no issues. I am ordering the valve to resolve. No leaks observed during service. ; ordrng 1 W11513255 (Valve)

Arrived on site to inspect gas range. The customer had concerns of the middle simmer burner not being high flame and the oven flame going off and back on. I tested the unit and found everything operating properly. I instructed the customer on the simmer burner and how its designed and also how the bake flame cycles on and off to regulate temperature. The unit is operating as designed. No gas leaks detected during service.

"Arrived onsite for refrigerator not cooling. Customer said they cleaned the condenser and defrost the fc. I gain about to the fc evap and found the heater connection had pulled out of the connector housing and was not connected. The heater ohmed out at 90 ohms, it was in spec tolerance. No water leaks detected during service."

"Arrived on site for panel falling off door. Found custom door skin panel not secured to door,removed covers found screws popped out of panel to door,secured door to custom panel skin tested door operation good."

Arrived onsite and found unit operating with sticking door switch in freezer. Corrected issue by unsticking the door switch. Advised customer on repair and provided switch part number.

"Arrived on site to inspect unit for a noise occurring before the unit heats up and lessens when the unit heats up. Customer showed video with the issue present, confirming squeal is occurring ever 2-5 minutes. Upon closer inspection found idler pulley seemed to have grease as well as a strip from where the belt was driving it, replaced belt and idler pulley, and zip tied loose wires away from cavity walls. Ran unit for 30 minutes total, was never able to replicate noise. Job complete."

Arrived onsite for scratch and dent on door. Installed door and tested it. Door closes as designed and no water leaks detected during service.

"Arrived on site to replace previously diagnosed control, power supply board, LED board, UI, Deli UI and FC motor, replaced and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the compressor, dryer, and access valve and charge the unit up with nitrogen 225 psi. From the unit pressures hold for 20 minutes without dropping. Vacuumed down the unit to -30 psi and pressure. Sold again for another 20 minutes. Charged the unit up with 55 g of R600 refrigerant and test of the unit. The unit began to cool and operate as designed. I advised the customer to call back if any other issues persist. Call complete."

Arrived on site to test unit for console screen turning on and off. Found display turning on and off 3 times. Replaced console test unit and unit test good job complete

"Arrived on site to test unit for no ice production, tested unit found bin full of ice and ice maker is cycling properly, customer stated that right gasket is damaged, inspected and found Right RC gasket torn, replaced gasket from job 396627 part# W11456682, advised customer to allow 24-48 hour for the gasket to completely form, unit is running as designed, no leaks detected job complete"

"Arrived onsite for a dryer that is not turning on. Upon arrival the customer advised me that the unit will power on but it wont tumble. I checked voltage and polarity and found the both good, I also found that the unit was wired properly. Upon further inspection I found that the heater element was shorted to ground/chassis I corrected this and tested the unit and found no change, then I replaced the console and the control and tested the unit and found unit operating as designed"

On arrival verified complaint of noise. Customer states it happens when the rc section cools. Ran test 3 and found damper making noise. Replaced damper and noise went away. No visual damage to damper. Job complete no leaks detected during service. Operational test good.

"Arrived on site for dishwasher leaking and not heating correctly. Upon arrival found no errors. Found leaking coming from middle of door under door itself. Found no leaks under dishwasher near fill/drain lines or motor. Disassembled door and found leak coming from exhaust vent. Rescheduled customer for 12/08/23 to complete repairs. Ordering WP8269259 vent gasket, WPW10329609 vent.; ordrng 1 WP8269259 (Vent gasket) and 1 WPW10329609 (Vent)"