Near Austin, TX 78732
Andy
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for refrigerator not dispensing water or ice. Installed previously diagnosed parts with little improvement. Found spacer pad was needed to improve contact for door switch. Installed pad and all operations were normal. No water leaks present at time of service.
Near Seguin, TX 78155
Robert
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of refrigerator not cooling properly. During testing found that the refrigerator evaporator is frozen solid having defrosting issues. Will need to return once refrigerator has defrosted. ;
Near Pflugerville, TX 78660
Cliff
Job Details: 08/23/2019
COOKTOP WHIRLPOOL WFE515S0ES1 Arrived on site to diagnose a range with the burner that is not operating. Found weak heat sensor connections on right front burner. Replaced burner assembly and tested unit. Found operation of burner working as manufacture intended. No further repairs are needed at this time.
Near Driftwood, TX 78619
Brandon
Job Details: 08/23/2019
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to replace center orifice holder, after replacing orifice holder, unit tested good.
Near Austin, TX 78750
Andy
Job Details: 08/23/2019
DISHWASHER KITCHENAID KUDD01DPPA0 Arrived on site for dishwasher collecting water. Upon arrival customer informed that is one of the issues. Unit also will not operate in either drawer. Tested and inspected unit and found abnormal operations and found failed controls.. No water leaks present at time of service.
Near Austin, TX 78757
Tyler B.
Job Details: 08/23/2019
DRYER WHIRLPOOL WED6620HC1 "Arrived onsite for unit leaking in steam use. Found valve sticking open, replaced valve and tested good, no leaks on site"
Near Austin, TX 78750
Andy
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KSSC42QMS01 "Was on site for dishwasher and was asked to check refrigerator for ice not dispensing. Found failed dispenser motor. Ordering part no water leaks present at time of service. ; ordrng 1 WP2212363 (MOTOR )"
Near Austin, TX 78739
Brandon
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to replace freezer door, deli door, ice door, and deli UI control, after replacing all parts, unit tested good."
Near New Braunfels, TX 78130
Kevin
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site and inspected dishwasher and found saved codes 6/4, 7/1, 2/1, 4/3. Ran a diagnostic cycle and found wash motor has failed, After replacing wash motor it will now complete a diagnostic cycle and Heating element is on at the end. Recommended to customer that hot water be ran out the kitchen sink until water is hot to prevent heating element from turning off again. NO water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/23/2019
MICROWAVE KITCHENAID KEMS309BSS00 Arrived on site to repair unit with a door that is not closing properly. The issue is that the customer can move the left door interlock with his finger but not the right side interlock. Explain to the customer that that is normal. The right interlock is moved by a rod inside the unit that he cannot see. Customer understands the operation. Tested for leaks and none were found.
Near Austin, TX 78731
Andy
Job Details: 08/23/2019
REFRIGERATOR GE UCC15NJBII Arrived on site for ice machine not making ice. Tested and inspected unit and found compressor running very hot. Tested amp draw and found pulling 4.1 amps. Will need to replace compressor. Ordering SS. 2 hour job. Office to schedule return trip. Could not locate compressor or access valve for unit. Ordering parts research. No water leaks present at time of service.; ordrng 1 SEENOTE (2 HOUR) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (PARTS RESEARCH ) and 1 WR87X26050 (DRYER ) and 1 WR87X26061 (EVAPORATOR )
Near Austin, TX 78759
Andy
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW7500GC2 Arrived on site for washer making noise and leaning to the right. Tested and inspected unit and found issues with suspension. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
Joel G.
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived on site to diagnose fridge not making ice intermittently. Also, some cubes come out stuck together. Temp was 11 degs in ice room. Ran diags and all tests checked out fine. Ice maker may be intermittently. Replaced ice bin and ice maker. Verified operations and no leaks detected."
Near Austin, TX 78728
Jonathan
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "(DZ) Arrived on site for dishwasher with missing upper rack stop, and upper door seal loose. Gained access to interior of dishwasher and found the stop missing, and loose seal. Replaced the missing stop. Tucked upper gasket behind upper gasket trim, adjusted trim for a tighter fit. Inspected gasket and found no issues with gasket. Tested and all is fine at this time. No water leaks found."
Near Kyle, TX 78640
Brandon
Job Details: 08/23/2019
DRYER WHIRLPOOL WED6620HC0 "Arrived on site to replace UI control console due to unit not responding, after replacing part, unit tested good."
Near Austin, TX 78735
Brandon
Job Details: 08/23/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit adding water during spin and vibrating really bad during spin. Found control would power on water valve during wrong part of cycle, faulty control, found spin basket loose due to gearcase and outer tub bearings being bad.
Near Bruceville, TX 76630
Arthur B.
Job Details: 08/23/2019
WASHER MAYTAG MVWC565FW1 Arrived onsite to install new control to top load washer from my prior visit’s diagnosis. Removed and replaced control. Reassembled and calibrated unit. Unit completed successfully. Did advised to have drain pipe widen to allow proper drainage of water. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/23/2019
WASHER KENMORE 796.29472 "arrived on site to install previously diagnosed and ordered parts. The customer advised that since the previous repair, the unit has operated as designed; however, there have been some rust looking stuff coming from the washer. Customer advised that the washplate bolt has held and they have been able to complete laundry without the washplate coming off. I advised the customer that the debris they were seeing was old detergent and soils that collect in the unit and just needs to be run through a couple of cleaning cycles. I advised the customer that since the original bolt has held, I will replace the bolt with a newer, improved bolt and that should fix their issue with the washplate. I removed and replaced the washplate bolt and tested and it is secured. No water leaks observed during service, job completed."
Near Austin, TX 78723
Tyler B.
Job Details: 08/23/2019
RANGE WHIRLPOOL WFC310S0EB3 "Arrived on site for unit with un even elements. Was able to correct element burners to be level. And tested good,"
Near Lakeway, TX 78734
Paul
Job Details: 08/23/2019
MICROWAVE KITCHENAID KCMS185JSS2
Near Austin, TX 78746
Tyler B.
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL KUBL204ESB "Arrived onsite for unit door not sealing well. Found fractured gasket. Replaced a gasket aligned door and tested good,"
Near Cedar Park, TX 78613
Lou
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to inspect refrigerator leaking water and frost buildup. Upon further inspection, I found ice buildup in the back left corner of the ice maker housing. Also found that the unit I making ice. I removed the ice maker housing and contacted Techline and spoke to Mike. I advised him that the IM housing adaptor has been replaced two times and still having the issue with the ice buildup in the back of the adaptor. Mike suggested replacing the adaptor again and doubling up the gasket that is at the back of the IM housing attached to the cabinet and to use permagum to seal any remaining gaps. He advised to check airflow from the openings at the back of the RC section going into the IM and to check for a vent hole on the left side of the tower approximately one down from the top. Also advised to go into diagnostics at test #7 and switch the defrost time from 01 to 02. Airflow was good and the vent hole was present. Mike provided File #7725682
Near Leander, TX 78641
James
Job Details: 08/23/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Arrived on site and tested operation. I found fault for low water temp, wash motor not running and heater timed out. I found that the wash motor just pulses and when it runs it’s only for a few seconds. Unit has a failed wash motor and will need new to repair. Wash motor was replaced with tub on previous repair; ordrng 1 WPW10605057 (pump and motor assy)"
Near New Braunfels, TX 78132
Luis
Job Details: 08/23/2019
ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site for no ice. Ran diagnostics found no water entering reservoir,no voltage to valve failed pump,cont. diagnostics found piston hitting inner shell of compressor due to condenser fan failure. installed a new pump,cond. fan motor,compressor and drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec reassembled unit checked water connections no leaks checked low side pressure good,good frost pattern on evaporator plate; used 1 W10124096 (COND MOTOR), and 1 W10908287 (PUMP) from stock"
Near Bastrop, TX 78602
Steve C.
Job Details: 08/23/2019
DRYER MAYTAG MEDB835DW4 Arrived on site for the unit intermittently will not dry clothes. Customer advised that the unit sometimes will leave the clothes damp. Tested the unit and found the unit has proper airflow to the outside. Found the dryer level sensor is at factory setting. Set the dryer sensing level to number four. The unit is working properly and the vent is clear.
Near The Hills, TX 78738
Paul
Job Details: 08/23/2019
DRYER MAYTAG MDE5500AYQ Arrived onsite for the dryer with a no heat condition. I found one of the thermistor wires disconnected causing the issue. I connected the wire and tested the unit. The unit is working as designed. Call complete.
Near Lorena, TX 76655
Arthur B.
Job Details: 08/23/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for customer complaint of timer not working on dryer. Removed console and found timer windings faulty. Removed and replaced timer assembly. Reassembled and tested unit. Unit now works as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/23/2019
ICE MACHINE WHIRLPOOL WUI75X15HZ "Arrived on site and inspected ice machine and found it is disconnected from power, after powering on observed water flow is barely trickling. Recirculating pump and water level sensor is working, Drain pump is working. Compressor and condenser fan are both running. Removed water supply line from the rear of the ice machine and there is no water pressure. Recommended that valve be inspected by a plumber. No water leaks at time of service, job complete"
Near Austin, TX 78759
Andy
Job Details: 08/23/2019
REFRIGERATOR MAYTAG MRT118FFFM04 Arrived on site for refrigerator making clicking noise. Tested and inspected unit and found lack of sound dampening . Added sound dampening to unit and tested. All operations are normal. No water leaks present at time of service.
Near Lago Vista, TX 78645
James
Job Details: 08/23/2019
WASHER WHIRLPOOL MVWB835DW0 Arrived on site and installed new gear case and clutch. Ran calibration and auto diagnostics. Unit tests good. Job complete
Near Manor, TX 78653
Steve C.
Job Details: 08/23/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for the unit will not turn on. Tested the unit and found the fuse 20 amp has no continuity. Replaced the fuse and found the door switches are defective. It also damage the fuse again. Will use our return visit the interlocks with the door switches, control and ; ordrng 1 W10138793 (fuse)"
Near Buda, TX 78610
Brandon
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site for customer complaint of unit making noises, found evaporator fan motor was louder then normal and heard a tick coming from damper control. I replaced both parts unit tested good."
Near Leander, TX 78641
Lou
Job Details: 08/23/2019
COOKTOP WHIRLPOOL WCG55US0HS00 "arrived on site to inspect cooktop issues. Upon further inspection, the customer advised that she was cleaning the unit and found the front right burner knob was melted. Customer advised that due to her being left handed, she only cooks on the left side and didn’t know how the knob got melted. No gas leaks detected during service, job completed."
Near Round Rock, TX 78665
Joel G.
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Near Round Rock, TX 78664
Jonathan
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT710PAYM4 "Arrived on site to install previous diagnosed part. Gained access to UI housing. Removed failed housing and installed new. Performed diagnostics mode, error 6-4 float switch. Monitored test cycle and found all operating as designed. All tested good, no water leaks present."
Near Killeen, TX 76549
Al
Job Details: 08/23/2019
DRYER MAYTAG MEDB765FW0 "Arrived to inspect L2 error.Checked voltage from the outlet and got 240/120/120Removed the cover on the back of unit and saw the L2 red wire was burned and damaged.Unit will need terminal, screws and wiring harness to complete the repair.Customer will purchase a new cord for the repair.Office to reschedule with customer.Will use all pre diagnosed parts on return.NEEDS MORE WORK ; ordrng 1 279318 (TERMINAL ) and 1 279393 (SCREW) and 1 W10907915 (WIRING HARNESS )"
Near Leander, TX 78645
James
Job Details: 08/23/2019
WASHER WHIRLPOOL CET9000GQ0 Arrived on site and tested operation. I found washer with F21 and dryer with d5 error. I found the coin matching not plugged into control and corrected D5 error. Inspected water system and found pressure hose kinked and air dome. Installed new hose and tested. Unit tests good. Job complete
Near Wimberley, TX 78676
Robert
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Arrived on job for complaints of dishwasher leaking water. During testing found that the feed is spraying the door on the left side causing the water to leak. Ordered parts. Customer requested RJ to return. ; ordrng 1 CNOTE (CUSTOMER REQUESTS RJ TO RETURN ) and 1 W10861745 (tube-feed) and 1 WPW10671941 (pump&motor)
Near Lago Vista, TX 78645
James
Job Details: 08/23/2019
OVEN WHIRLPOOL WFE505W0HS1 Arrived on site and tested operation. Customer stated he was told to calibrate temp up 30 degrees. Calibrated back to zero and tested temps at 350. I found unit has average temp of 355. Unit tests good. Job complete
Near Austin, TX 78705
Wesley
Job Details: 08/23/2019
DRYER WHIRLPOOL WET4027HW0 Arrived on site and found unit operating with weak motor. Cannot kick start. Could manually rotate and then activate. Power is good at wall. Ordering motor to repair. ; ordrng 1 279811 (motor!dryer) and 1 WP697772 (wheel)
Near Austin, TX 78704
Wesley
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KBFS20EVMS11 Arrived on site and plugged in the icemaker. Advised customer on use and care. All checks good. Unit door had been left open.
Near Georgetown, TX 78628
Jonathan
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for ice maker not making ice and not able to remove ice container. Inspected unit and work area. Found ice container broken and allow ice to fall underneath. Performed diagnostics mode and found fault code E2. Cycled ice maker and found no response. Ran motor test and tested voltage to ice maker and found getting voltage. Ran water to ice maker and found filling. Will need to replace ice maker and ice container.. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10347093 (ICE CONTAINER )"
Near Austin, TX 78725
Wesley
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and installed new door. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78665
Joel G.
Job Details: 08/23/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site to diagnose washer making noise. Customer has a recording and it’s at about when unit is going to final spin. I ran diags and verified only error was out of balance and UI. I ran unit through high, medium and low spin and works just fine. Unable to duplicate complain as all is working normal. Called source, spoke w/ Scott, 7725689099, who says all is normal and we can not duplicate noise. Drain secure no leaks detected."
Near Austin, TX 78735
Brandon
Job Details: 08/23/2019
REFRIGERATOR GE TFX27ZPBEBE "Arrived on site for customer complaint of fresh food section not cooling, found condenser fan motor to be faulty.
Near Austin, TX 78735
Brandon
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL KDTE304DBL0 "Arrived on site for customer complaint of unit not working, found drain errors in diagnostic mode, found faulty drain pump. I installed drain pump from truck stock, unit tested good.
Near Seguin, TX 78155
Robert
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS325FNAM01 Arrived on job for complaints of water leaking on the bottom of freezer. Found that the drain pan was out of adjustment. Readjusted drain pan and tested good and no leaks detected. Complete
Near Austin, TX 78704
Wesley
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and installed new Evap cover. Tested unit. All checks good. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Luis
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no ice and water leaking. Found ice build up on freezer floor removed ice build up found excessive amount of hair on ice,if water continues to leak customer will need to defrost unit for 24hrs. Ran icemaker through diagnostics all test passed,ice dumped and water filled icemaker checked fill tube heater wires good"
Near Austin, TX 78731
Tyler B.
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for unit vibrating. Found hub stripped, replaced hub and tested good, no leaks on site"
Near New Braunfels, TX 78130
Luis
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for cooling issue. Lights on compressor and fans not running unplugged unit,compressor and fans powered on. Diagnosed faulty main control,installed updated control powered unit on,compressor and fans powered on"
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KBFN402ESS02 arrived on site to inspect unit who’s freezer light is not working and who’s upper fresh food lights are not working. Remove the light in freezer compartment to find it is no longer hooked up to the wiring harness of the unit.
Near Austin, TX 78745
Luis
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00
Near Troy, TX 76579
Arthur B.
Job Details: 08/23/2019
WASHER AMANA NTW4516FW3 "Arrived on site for customer complaint of top load washer not completing spin cycle. Upon arrival, found drain hose installed incorrectly. Advise customer that drain hose must be level with washer. Advised customer of findings and customer will correct. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78704
Wesley
Job Details: 08/23/2019
WASHER AMANA NTW4516FW3 Arrived on site and found unit operating with control error. Replaced control. All checks good. Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78749
Brandon
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site for customer complaint of unit vibrating really bad, I replaced spin basket ordered by previous tech, unit tested good."
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 08/23/2019
FREEZER WHIRLPOOL WRX988SIBM03 When I arrive the compressor was not running plus there was no cooling taking place. Remove compressor start device and tested compressor windings. Windings should’ve been 6 ohm’s and they were 13 indicating a failed Compressor. I opened system to start evacuations and there was no refrigerant in the system. I found no oil on the high side of the system where a leak would be. The leak will be in the low side of the system. Will need to replace the fresh food evaporator and the freezer evaporator and the compressor as well to repair this unit properly.; ordrng 1 3HOURSSEALEDSYSTEM and 1 COSTAPPROVALNEEDED and 1 W11116006 (evaporator FRESH FOOD) and 1 WPW1060885 (EVAPORATOR FREEZER )
Near Austin, TX 78747
Brandon
Job Details: 08/23/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site for customer complaint of noise issue, found noise coming from clutch, stator/rotor, during agitation with clothes and water in the unit. Ordering clutch, stator, rotor, and bringing back gearcase just in case we need to replace that as well. ; ordrng 1 W10817398 (clutch) and 1 W10897040 (ROTOR) and 1 W10897050 (STATOR)"
Near Cedar Park, TX 78613
Lou
Job Details: 08/23/2019
OVEN MAYTAG MGR6600FZ1 "arrived on site to install previously diagnosed and ordered parts. Due to the Ignitor arcing inconsistently, I removed and replaced the Bake/broil Ignitor harness and the Bake Ignitor. Also, due to the control not responding I removed and replaced the main control. Tested the unit on Bake at 350 degrees. Unit operated as designed for preheat, but once the oven bake burner shut off to cool and reignited, the Ignitor had gotten too hot and moved too far from the burner causing it to not ignite. I adjusted the Ignitor and retested and it operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78733
Tyler B.
Job Details: 08/23/2019
RANGE KITCHENAID KGRS505XSS02 Arrived onsite for unit with gas smell found upper and lower igniters failed will need 2 to complete ordrng 2 WP7432P143-60 (igniter- b)s and 2 WPW10324738 (igntr-oven)s
Near Wimberley, TX 78676
Robert
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT720PADB2
Near Pflugerville, TX 78660
Cliff
Job Details: 08/23/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to replace magnetron, capacitor, and diode for microwave. Replaced all three parts and tested unit. Found all is functioning properly at this time."
Near Spicewood, TX 78669
Paul
Job Details: 08/23/2019
RANGE KITCHENAID KDRS483VSS04 Arrived onsite for the range with the large oven door not opening. I found the door latch defective. I replaced the latch and tested the unit. The unit is working as designed. Call complete.
Near Leander, TX 78641
James
Job Details: 08/23/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and tested operation. I found several lights out on clock. Installed new control and tested. Unit tests good. Job complete
Near Georgetown, TX 78628
Jonathan
Job Details: 08/23/2019
DISHWASHER KITCHENAID KDTE204ESS1
Near New Braunfels, TX 78130
Kevin
Job Details: 08/23/2019
FREEZER KITCHENAID WRV986FDEM01 "Arrived on site and replaced freezer door and added strip gaskets recommended by tech line email. No further repairs required at this time, if issue persists tech line will need to be contacted. There is no other known adjustment or repair to this issue. No water leaks from connections at time of service, job complete."
Near Austin, TX 78738
Paul
Job Details: 08/23/2019
WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer not filling with enough water. I found the washer with an F3E0 error message. I went over loading the clothes with the customer. I found the washer not level and the shipping doughnuts still on the leveling legs. I removed the doughnuts and leveled the unit. I ran a calibration cycle. I ran service test 51 and all test passed. I started a cycle using deep water fill and the unit filled to the proper level with no clothes in it. The unit is working as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator ice dispenser not dispensing ice. Upon further inspection, I tested the ice dispenser and when the auger motor came on, the left RC door kept opening and very little ice was being dispensed. I removed the ice bin and found it full of ice and overflowing. Once I had the bin out, I found ice jammed in the solenoid and the ice bin auger rod causing the rod to bend when attempting to dispense ice. I removed the ice from the solenoid area and reinstalled the ice bin and retested. Unit operated as designed. I advised the customer of my findings and demonstrated how to turn the ice maker off when not in use. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Robert
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on job to install customer provided part diagnosed by previous technician. Installed new part and tested good.
Near Austin, TX 78702
Leonardo
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT920SADM0 Arrived on site to test unit for unit not draining. Found glass in drainhose. Replaced drain hose and drain motor.Test unit and unit draining correctly job complete
Near Austin, TX 78749
Scott
Job Details: 08/20/2019
WASHER WHIRLPOOL WTW4800BQ1
Near Salado, TX 76571
Joel G.
Job Details: 08/20/2019
DRYER WHIRLPOOL WED8200YW0 Arrived on site to diagnose dryer making “whistling” sound. Found pulley seized and not moving. Customer wanted dryer left apart.; ordrng 1 WPW10547292 (pulley-idr)
Near Georgetown, TX 78626
Joel G.
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose front panel damaged. After inspecting the unit, the handle is also scratched and damaged. Handle and front panel need replaced. I opened the box for front panel and found that the handle doesn’t come with it and only the brand sticker does. No leaks detected.ordrng 1 W11244141 (handle)"
Near Buda, TX 78610
Leonardo
Job Details: 08/20/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for left front burner not igniting. Test unit and found bad burner cap. Replaced burner cap test unit and unit test good job complete.
Near Austin, TX 78704
Wesley
Job Details: 08/20/2019
REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived on site and found unit operating as designed. Padded condenser vibrations to repair unit noise. All checks good. Unit is now operating more quietly.
Near Lakeway, TX 78734
Andy
Job Details: 08/20/2019
WASHER GE GTW485ASJWS Arrived on site for washer not filling with water. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/20/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to replace the regulator. Replace the regulator.The unit is not connected to any gas line. Job complete.
Near Leander, TX 78641
Jonathan
Job Details: 08/20/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven having error code F8-E1. F6-E4. Performed diagnostics mode and verified fault code. Found F8-E1 and F6-E4. Tested operation and verified air flow. Called tech support and spoke with Robert. He stated to replace upper and lower. He also stated that the F6-E4 error is related to cool fans. (Sr#7725648541). Contacted parts(SR) to verify stock on cooling fan.; ordrng 1 W11248652 (BLOWER)
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL GD5NHAXSY00 "Arrived on site and inspected refrigerator and found ice door is closing properly at this time. Removed door assembly and inspected it, and it didn’t need replacement. Ice door is operating as intended at this time. Job complete
Near Austin, TX 78748
Robert
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Near Leander, TX 78641
James
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and tested operation. I found no rinse aid in dispenser. Ran diagnostics and found unit working properly. Instructed customer on best practices for washing and drying of dishes. Unit working as designed. Job complete
Near Round Rock, TX 78664
Paul
Job Details: 08/20/2019
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for the dryer that is taking multiple cycles to dry the clothes. I found the dryer temp cycling between 140-165 degrees with the vent disconnected. When the vent is connected the temp sets idle indicating the house vent is restricted. I found 1/4” wire mesh covering the customers vent outlet under the flapper door and the wire mesh was plugged with lint. I showed this to the customer. I left the vent disconnected from the rear of the dryer and threw some clothes back in the dryer that the customer had in it when I had arrived that were still wet. I set the dryer to mixed and the unit completed the cycle and dried the clothes properly. I showed this to the customer and explained that the wire mesh needs to be removed and the vent cleaned. Call complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/20/2019
WASHER GE GUD27ESSJ0WW Unit was moved from occupied to an occupied apartment. Maintenance needs to hook this unit up before repairs can be done..; ordrng 1 TOMMYONLYPLEASE
Near Temple, TX 76504
Al
Job Details: 08/20/2019
WASHER MAYTAG MVWC565FW Arrived to inspect washer for resale.Ran calibration mode and unit tested as designed.Job complete
Near Temple, TX 76502
Al
Job Details: 08/20/2019
DISHWASHER KITCHENAID KUDK03CTBL0 "Ran diagnostics test mode on dishwasher and all aspects of the unit worked as designed, from the dispenser, pump and motor and heater.All water lines were dry at the time of service.Job complete."
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found upper evaporator not defrosting communication error between sensors and controls. Main control, dispenser control, and the RC evaporator wiring harness will need to be replaced to complete repairs.Homeowner was advised to defrost the unit at least 24 hours prior to return visit.; ordrng 1 W10894103 (cntrl-elec)"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/20/2019
DRYER WHIRLPOOL WED87HEDC0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found low-voltage error codes saved in control. Tested voltage for a ball and found wall plug terminals are spread out causing intermittent contact of plug. Homeowner will need electrician to replace wall outlet to complete repair.
Near Leander, TX 78641
James
Job Details: 08/20/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and installed new valves. I found no change in operation. Called tech line and spoke to Jk #7725654467. Will need to return with manometer to test gas pressures coming in and if there is a drop in pressure when burners are running; ordrng 1 TOOL (MANOMETER )
Near Waco, TX 76705
Arthur B.
Job Details: 08/20/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complain of dryer not starting. Upon inspection, found door switch tab broken. Removed and replaced door switch. Reassembled and tested. Dryer now works as intended. No other issues found. Dryer vent and lint trap was clean at time of service."
Near Austin, TX 78751
Joseph C.
Job Details: 08/20/2019
DRYER WHIRLPOOL WED8000DW4 Arrived on site for “noisy operation” complaint. Inspected unit and found broken outer ring of blower wheel. Removed and replaced blower wheel. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78705
Wesley
Job Details: 08/20/2019
REFRIGERATOR MAYTAG MRT118FFFH04 Arrived onnsite and found unit operating as designed. Advised customer that if brand new fridge that had been left unplugged didn’t freeze water within 24 hrs to call back.
Near Austin, TX 78750
Andy
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM01 Arrived on site for refrigerator not cooling. Tested and inspected unit and found all fans running but compressor not running at all. Found failed start device.Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78753
Joseph C.
Job Details: 08/20/2019
DRYER AMANA NED4655EW1 Arrived on site for “noisy operation” complaint. Inspected unit and found debris between bearing and drum. Cleared debris. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78741
Robert
Job Details: 08/20/2019
WASHER WHIRLPOOL WFW75HEFW Arrived on job for complaints of not running. During testing found that the drain pump was clogged. Took drain pump filter out and cleaned out the debris and put back together and tested fine and no leaks detected.
Near Round Rock, TX 78664
Steve C.
Job Details: 08/20/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site for the unit door is coming apart. Tested the unit and found the door is separating as giving the error code F2e1 keypad error. The unit will need a new door.; ordrng 1 W11186045 (door/mw SS)
Near Killeen, TX 76542
Al
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived to inspect unit freezing items inside ff section.And ice maker issues.Food that was stored next to damper was colder than all other food.Ice maker was working properly.Job complete.
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/20/2019
WASHER MAYTAG MVWC465HW2 Arrived on site for a unit that will not spin. Entered diagnostics and control would not proceed. Replaced control and re-entered diagnostics. Found that the unit has a failed drive motor and capacitor. All water connections are dry.; ordrng 1 W10832724 (drive motor) and 1 W11162560 (CAPACITOR)
Near Manor, TX 78653
Steve C.
Job Details: 08/20/2019
OVEN WHIRLPOOL WFG320M0BB2 "Arrived on site for the unit light bulb came off. Found the bulb came off the socket and it arc and it affected the control. Replaced the bulb, socket and control and tested the unit. Unit works properly and no gas leak present."
Near Georgetown, TX 78628
Jonathan
Job Details: 08/20/2019
COOKTOP KITCHENAID KICU500XBL01 Arrived on site to install previous diagnosed part. Gained access to module and removed failed and installed new. Assembled unit and tested all burners while use 2 at once on booster settings. All tested good.
Near Leander, TX 78641
James
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and installed new door. Tested operation and found unit working properly. Job complete