We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Salado, TX 76571
David Z
Job Details:
04/12/2022
"Arrived on site to follow up on washer that was leaking into room at times when used. Ran unit in diagnostics mode and filled tub 50% with water. Found no leaks at all when filling. Agitated water to see if it was splashing over or coming through a tub Crack and found no water during test. Drained unit. When draining i could hear the water stop flowing into the standpipe due to a slow drain, and was backing over the drain hose. I drained it again with a borescope in the standpipe, and found water is coming up to the drain hose and if it gets an air bubble or backs up further it will run over. I had inspected all components and pressure line and found no evidence of a leak. Advised manager and owner of findings. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Belton, TX 76513
David Z
Job Details:
04/12/2022
Arrived on site to diagnose refrigerator with door that swings open when opening. Examined door and found no mechanical failures. Unit has no assisted opening or closing and is a large door fully loaded. Advised customer that with no spring or assist it will be gravity / weight driven and to use care opening and closing. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Leander, TX 78641
Kimo
Job Details:
04/12/2022
Arrived onsite for refrigerator with ice maker not producing. Upon inspection I found that water line coming out of the inlet valve and going to the ice maker was leaking at the connector preventing water for getting to the ice maker. Corrected the leak by making sure the line was snugged up properly in the fitting. And tested unit and found unit operating as designed. Job complete no leak at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Temple, TX 76502
David Z
Job Details:
04/12/2022
"Arrived on site to diagnose refrigerator that is not cooling. Checked evaporators and found very little cool coming out, but no icing issues. Checked compressor and found compressor is scalding hot and burns to the touch. Unit has a sealed system failure. Ordering sealed system parts to resolve. Office to schedule when parts arrive. ; ordrng 1 W11099748 (Freezer Evap) and 1 W11291123 (RC Evap) and 1 W11393142 (Compressor Kit) and 1 Nitrogen (Nitrogen) and 1 OillessGauges (Oilless Gauges) and 1 W11506635 (Access Valve) and 2 W10843121 (Non UV Drier)s"
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWB5
Near Kyle, TX 78640
Tyler L
Job Details:
04/12/2022
"Arrived on site for install of previously diagnosed part. Found damaged part in box, took picture. Will need new sump assembly to complete. Ordering tabs as well. Small amount of water still leaking from sump. Customer is aware and is not using the unit. Office to reschedule.; ordrng 1 W10806701 (Sump assembly) and 3 WPW10300599 (Tab)s"
We serviced a
WHIRLPOOL RANGE
Model RF261PXST0
Near Killeen, TX 76549
Tyler
Job Details:
04/12/2022
Arrived on site for rains not allowing front left or back right burners to function correctly. Upon arrival confirm complaint and after further inspection found that the back right infinite switch as well as front left of switch had failed along with the back right 8 inch burner and receptacle. Replaced required parts. During testing found new front left switch still failing. Was able to reschedule with customer 4/19/22 to complete repairs.; ordrng 1 WP3149400 (Inf. Switch) and 1 WP3148952 (Inf. Switch)
We serviced a
GE OVEN
Model JD630DF7WW
Near Copperas Cove, TX 76522
Tyler
Job Details:
04/12/2022
Arrived on site for drop in oven/range not holding temp in oven cavity. Upon arrival found none of the breakers in sub breaker or main could turn oven off to safely diagnose. Noticed office that ahs will need to be notified that an electrician is needed to updated wiring and power cutoffs before full diagnostics can safely be preformed. ; ordrng 1 Cnote (Needs ahs notified of needing electrician)
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Georgetown, TX 78628
Lou
Job Details:
04/12/2022
"Arrived on site to inspect washer lid issues. Upon further inspection, I found both hinges broken and missing. Customer provided the hinges with the broken plastic pieces still attached. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Killeen, TX 76549
Tyler
Job Details:
04/12/2022
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found a defrost issue occurring in fc. Removed ice build up and replaced control, thermistor and harness. Informed customer to give unit 24hrs to stabilize temps. Call complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Georgetown, TX 78628
Lou
Job Details:
04/12/2022
"Arrived on site to inspect cooktop burner not working. Upon further inspection, I found the cooktop on light illuminated and none of the burners were on. I had my customer sign the waiver of damages from lifting glass cooktop. I removed the cooktop and found the front right element had shorted. I removed and replaced the element and tested the unit and it is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Austin, TX 78750
Scott
Job Details:
04/12/2022
Arrived on site for lights dimmer then normal in fresh food section . Found top ceiling light failing . Replaced led module. Lighting is better . No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Andice, TX 78628
Lou
Job Details:
04/12/2022
"Arrived on site to inspect dishwasher door handle damage. Upon further inspection, I found the handle badly scratched. I removed and replaced the handle and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Austin, TX 78750
Scott
Job Details:
04/12/2022
"Arrived on site for oven light not turning off . Ran diagnostics, door is not closed . Also got a stuck keypad error . Ordering UI and door switch . Call to set return ; ordrng 1 W10883049 (Door switch) and 1 W11093241 (Ui console)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Austin, TX 78727
Scott
Job Details:
04/12/2022
"Arrived on site ,replaced gearcase . Ran calibration and diagnostics. All checking normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Austin, TX 78727
Scott
Job Details:
04/12/2022
"Arrived on site for washer making a lot of rattling noise and not starting . Found nut missing off of shaft , allowing cam to fall down o and rub on belt guard . Installed new cam kit . Ran calibration and diagnostics wash all checked normal. No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78728
Scott
Job Details:
04/12/2022
"Arrived on site for inspector saying oven was over temp bye 25 degrees. Ran preheat , recalibrate 10 degrees cooler . Reran preheat . All checked normal range . No other issues found . Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Copperas Cove, TX 76522
Tyler
Job Details:
04/12/2022
Arrived on site for you I control not unlocking. Upon arrival confirm complaint and found you I control will try to unlock and then re-lock itself not allowing for any button input. After replacing ui control i reassembled and tested the oven and found that new ui control functioning as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, TX 76549
Tyler
Job Details:
04/12/2022
"Arrived on site for dryer not working correctly. Upon arrival confirm complaint and after further inspection found the thermal fuse had blown due to clogged venting preventing dryer from running. After replacing fuse, I instructed customer on getting a dryer vent cleaning and found the dryer is now fully functioning as designed with no burning smells. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model DU801DWGQ0
Near Killeen, TX 76543
Tyler
Job Details:
04/12/2022
"Arrived on site for dishwasher needing previously diagnosed valve and elbow. Upon arrival installed required parts then reassembled and tested unit, found dishwasher fully functioning as designed and found no leaks during tests. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Austin, TX 78717
Matthew
Job Details:
04/12/2022
Arrived onsite for refrigerator leaking. Upon inspection found frozen drain pan in RC. Disassembled unit and found pan bowed not allowing proper draining and allowing water to accumulate and freeze then leak into the base of the refrigerator compartment. Drain line needed clearing and pan replaced due to significant bow. Thawed ice and cleared line. Replaced drain pan. Unit is now draining properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78734
Luis
Job Details:
04/12/2022
Arrived on site diagnosed a defective solenoid ordering new solenoid ; ordrng 1 WP2152713 (Solenoid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIV29PCMS00
Near Austin, TX 78717
Matthew
Job Details:
04/12/2022
"Arrived onsite to replace previously diagnosed parts. Replaced fresh food evaporator, compressor, dye dryer and access port. Pulled vacuum and held. Charged per spec and unit has good frost pattern. Instructed customer to give 24 hrs for temperature to stabilize. 12 hrs thereafter if temperature maintained, unit should be good. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78717
Matthew
Job Details:
04/12/2022
Arrived onsite for refrigerator wheel broken. Upon inspection found that wheel was not broken. Found left rear of unit crushed in. The wheel was not touching the floor causing the unit to be rocking back and forth. Called tech line. Sent pictures of damage and deemed non repairable. Tech provided SR# 7733408587 and contact for apartment. Apartments must call partner team at 1800-874-4698. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near Austin, TX 78728
Scott
Job Details:
04/12/2022
Arrived on sight for micro otr vent still making noise . Ran vent and unit is sounding normal. Ran all 4 speeds . Couldnt discern any unusual noise . Called tech line and documented with them. Ran blower while on phone . Tech deems noise is normal. Recommend no parts be replaced . Same SR # . Job complete
We serviced a
AMANA REFRIGERATOR
Model AFI2538AEB
Near Austin, TX 78734
Luis
Job Details:
04/12/2022
"Arrived on site. Installed updated control kit,programmed unit,power cycled unit,compressor and fans powered on.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Kyle, TX 78640
Leonardo
Job Details:
04/12/2022
Arrived on site to replaced front door and handle and handle screws. Replaced parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model MGT8885XS01
Near Buda, TX 78610
Leonardo
Job Details:
04/12/2022
Arrived on site to replaced LF LR and center valve. Replaced all 3 valve no leaks present job complete. Collected remaining balance.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78748
Leonardo
Job Details:
04/12/2022
Arrived on site to install filter. Installed filter job complete.
We serviced a
GE MICROWAVE
Model PVM1870DM1BB
Near Elgin, TX 78621
Joe Z
Job Details:
04/12/2022
"Arrived onsite for microwave works, but the tray periodically makes a grinding noise when it is turning. Upon arrival tested unit by heating cup of water. Unit heated correctly. Found turntable motor is operating,but making noise. Need to replace turntable motor. The turntable motor on the van is incorrect. Ordering new turntable motor. Office to reschedule ; ordrng 1 WB26X10208 (Turn table motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5300VW2
Near Elgin, TX 78621
Joe Z
Job Details:
04/12/2022
Arrived onsite for DRAINS BUT DOES NOT SPIN. MAKES A HUMMING LIKE SOUND. NO STANDING WATER BUT CLOTHES ARE SOAKED. Upon arrival found the agitator cam (dogs)and agitator mover ( top portion of agitator)both need to be replaced in order to try the gearcase.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pflugerville, TX 78660
Wesley
Job Details:
04/12/2022
Arrived onsite and replaced the latch. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Seguin, TX 78155
Andrew
Job Details:
04/12/2022
Arrived on site to test unit for no to little ice production. Found ice maker full of ice cubes and not responding to diagnostics. Recommend replacing ice maker. Ordering valve and filter head as a precautionary. Office to reschedule. ; ordrng 1 W11284458 (Ice maker) and 1 W11172791 (Filter housing(black))
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pflugerville, TX 78660
Wesley
Job Details:
04/12/2022
Arrived onsite and repaired unit by replacing the ui. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
GE MICROWAVE
Model PEB7227DL1BB
Near Cedar Park, TX 78613
David S
Job Details:
04/12/2022
Arrived on site for micr not having power. I spoke to the customer and found out the turntable isnt moving. I removed the unit from the cabinet and tested voltage to the turntable. I tested voltage to the turntable while in use. I found 120 vac to the turntable but found it not moving. I am ordering the turn table motor. Reschedule for Friday 4/15/22; ordrng 1 WB26X32190 (Turn table)
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Austin, TX 78737
Brandon
Job Details:
04/12/2022
"Arrived on site for customer complaint of unit not dispensing softener properly, I tested dispenser, dispenser tested good, I found error codes F0E2 F5e2 f5e3 F8e1 in diagnostic mode, found failed valves, I replaced valves, unit tested good."
We serviced a
KENMORE DRYER
Model 417.81102
Near Buda, TX 78610
Brandon
Job Details:
04/11/2022
"Arrived on site for customer complaint of towels still damp after a cycle, I found air flow tested good with vent tester, found heating element tested good. Informed customer that on big loads or towels, dryer may need extra time to dry completely, unit tested good at time of service.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Austin, TX 78739
Brandon
Job Details:
04/11/2022
"Arrived on site for customer complaint of power button not working, I removed UI panel, and tightened up prongs on UI plug, unit tested good, if problem continues, will need UI panel."
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS1
Near Manor, TX 78653
Joe Z
Job Details:
04/11/2022
Arrived onsite for unit not making ice. Upon arrival found unit turned off. Turned unit on. Test compressor and got 2.5 amps. Checked water circulation of water did not seem quite right and only getting a thin sheet of ice. As I was disassembling the reservoir and pump assembly found that the circulation hose was loose and only half way on. Secured the hose and get the unit. Customer said that the unit is now operating totally better than when he had the issues. Customer will monitor the production of ice and call u back with further issues. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWB300WQ1
Near Austin, TX 78749
Kevin
Job Details:
04/11/2022
"Arrived on site and inspected washer and found bleach cup has a hole in the black corrugated hose.; ordrng 1 WPW10187307 (Bleach cup)"
We serviced a
MAYTAG DRYER
Model MED6630HW0
Near Pflugerville, TX 78660
Wesley
Job Details:
04/11/2022
Arrived onsite for squeal and found idler pulley failing and squealing.Completed repair and tested. All checks good. Advised customer on repair.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Austin, TX 78749
Luis
Job Details:
04/11/2022
Arrived on site. Replaced defective freezer door checked door seal good tested dispenser working.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near New Braunfels, TX 78130
Andrew
Job Details:
04/11/2022
"Arrived on site to test unit for excessive shaking and not wringing clothes properly. Found error code f0e5(off balance). Found right rear suspension was not secured to cabinet and just hanging. No damage found and suspension rod was still working properly. Secured rod, tested unit, unit working great. Advised customer on loading procedures. Unit is leveled and no leaks detected. Job complete."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Manor, TX 78653
Joe Z
Job Details:
04/11/2022
Arrived onsite for unit displaying 'Check Vent'. Ran diagnostics and there were no error codes. Unit heats as designed. Found lots of lent build up on wall vent. Advised customer to have vent cleaned and recommended to have vent cleaned annually. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Georgetown, TX 78626
Jonathan S
Job Details:
04/11/2022
"Arrived on site for dishwasher leaking water on left side. Inspected unit and work area. Inspected underneath and found water remaining in drip pan. Found unit unleveled leaning to the left. Adjusted leveling foot. Performed diagnostics mode and checked fault codes, found F8-E4 float switch opened. Ran test cycle and monitored operation. Found unit operating as designed and no water leaks detected. Ran test cycle again and same results. Spoke with customer on service performed. All tested good, no water leaks detected during service."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2557HEW
Near Harker Heights, TX 76548
David Z
Job Details:
04/11/2022
"Arrived on site to follow up on refrigerator with failed damper. Replaced damper due to old one being rusted out and sticking. Tested and verified no further noise coming from damper. Unit is making a bizarre noise that I could not find the source of briefly, but isn't affecting function. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, TX 78751
Matthew
Job Details:
04/11/2022
Arrived onsite for dryer not heating again. Upon arrival inspected unit and found blown high limit thermostat again. Attempted to replace high limit but part was defective. Called SW for assistance. Jumped thermostat and tested. Found unit not cycling. Tested cycling thermostat and found not reading properly. Ordering cycling thermostat. Office to reschedule ; ordrng 1 279769 (Cutoff) and 1 WP3387134 (Cycling thermostat) and 1 W10854240 (Timer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78723
Scott
Job Details:
04/11/2022
Arrived on site for no fill dishwasher . Found in diagnostics motor error code . Test wash DW would fill but wash motor wouldnt come on . Found molex connector was isnt installed into motor . Reinstalled connection. Reran diagnostics all checked normal. Wash motor is working . No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Leander, TX 78641
Lou
Job Details:
04/11/2022
"Arrived on site to inspect refrigerator temps. Upon further inspection, I found both compartments not cooling properly. I found ice on the FC evap cover. I removed the cover and found the evaporator engulfed in ice/frost. Using my steamer, I removed the ice from the thermistor and tested ohms and found the thermistor reading 3461ohms, which at temp readings, its reading that its approximately 67 degrees. I removed and replaced the thermistor and tested and its reading properly now. I placed the unit in diagnostics and tested the defrost heater and it is operating as designed. I left the heater on to help remove the ice and using my steamer, I removed the remaining ice. I found the suction line badly bent where it does into the cabinet liner (photo). I recommended that the customer monitor the unit and if they notice ice/frost on the evap cover again to call it in for service. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78626
Jonathan S
Job Details:
04/11/2022
"Arrived on site for dishwasher leaking at door. Inspected unit and work area. Found rack stopper broken on left side. Removed stopper and installed new (TS). Removed door panel to inspect for traces of water, none found. Performed diagnostics mode and monitored test operation. Inspected underneath unit and no signs of water. Found bottom spray arm not turning properly. Found dish in bottom interfering with spray arm (see SD-pic). Removed dish and continued to monitor test cycle. Found suds buildup in unit, spoke with customer on suds. Found unit operating as designed, no water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Austin, TX 78739
Matthew
Job Details:
04/11/2022
"Arrived onsite for washer making tapping noise when spin cycle starts. Upon arrival tested unit with load. Found that when the spin cycle first starts for the first few seconds there is a tapping sound. After that the spin cycle is normal. Called tech line for assistance. Tech stated that the beginning of a spin cycle the load is trying to balance itself. Some of the noise could be caused at that stage, then leveled out. Provided SR#7733329543. Also recommended taking off top and back panel to inspect for anything loose. Did as instructed. Did not find any loose cable, hose or wire harness. Documented with tech line. Test load competed as designed with the exception of the noise at the beginning of the spin cycle. Customer stated noise is present on every load. Customer will monitor but more than likely will be reaching out to Maytag."
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW03
Near Kyle, TX 78640
Matthew
Job Details:
04/11/2022
Arrived onsite to drain washer for customer. Job complete
We serviced a
GE DRYER
Model GTD18ESSJ0WW
Near Kyle, TX 78640
Matthew
Job Details:
04/11/2022
"Arrived onsite for dryer not staying on. Upon arrival found drum not turning, drive belt failed. Unit will need belt replaced. Bringing back prescreened parts including start button. Office to reschedule ; ordrng 1 WE03X29897 (Belt) and 1 WE03X31620 (Idler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78628
Jonathan S
Job Details:
04/11/2022
"Arrived on site for refrigerator making abnormal noises and not freezing in FC. Ins unit and work area. Found FC not defrosting. Performed diagnostics mode and tested defrost cycle. Found unit unit not staying in defrost mode. Contacted service manager with failure. Found main control not available at this time. Tested unit by just replacing UI. Performed diagnostics mode and tested defrost operation and found unit defrosting. Measured temperature in FC and on heater. Continued to monitored defrost cycle until water was dripping in condenser drain pan. Informed customer to allow about 1 week for defrost cycle to catch up and operate as normal No water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Austin, TX 78724
Scott
Job Details:
04/11/2022
Arrived on site for washer not finishing cycle . Ran diagnostics got long drain error code . Unit is taking long time to drain . Ordering drain pump . No water leaks detected at time of service. Call to set return ; ordrng 1 W10775446 (Drain pump)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78724
Scott
Job Details:
04/11/2022
Arrived on site for microwave tripping breaker . Maintenance had switched out breaker days before service call . Tenent has been using it since replacement . Ran diagnostics and heated water up with lights and fan on high. Couldnt duplicate tripping breaker . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78750
Justin
Job Details:
04/11/2022
"Arrived on site for a refrigerator that wont dispense ice. I tested the unit and found the impeller was stripped on the auger motor. I could not remove the impeller. Ordering the ice box divider to install. We will return with the spacer, impeller, and auger motor to install as well. Office to reschedule. ; ordrng 1 WPW10309864 (Ice Box Divider)"
We serviced a
WHIRLPOOL WASHER
Model WFW5090GW
Near Austin, TX 78749
Kevin
Job Details:
04/11/2022
"Arrived on site and inspected washer and found debris on glass causing door seal to leak. Instructed customer on how to keep this area clear to prevent seal from leaking. Started a normal cycle with a blanket to demonstrate how to confirm visually that seal is working properly.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Austin, TX 78702
Scott
Job Details:
04/11/2022
"Arrived on site for control readout fading and missing some leds and right front burner not lighting properly . Found igniter on burner head failing . Due to rusting of screws May need all burner heads ,orifice holders and screws . Also one knob is cracked at stem. Will need AUTHO . No gas leaks detected at time of service. Call to set return ; ordrng 1 Auto and 2 W10515455 (Front burner heads)s and 1 W10515454 (Left rear) and 1 W10515453 (Right rear) and 8 3400701 (Head screws)s and 1 W11023139 (Knob) and 1 W10473936 (Left front orfice) and 1 W10473932 (Left rear holder) and 1 W10474166 (Right front holder) and 1 W10474162 (Right rear holder)"
We serviced a
WHIRLPOOL DRYER
Model MED8630HW2
Near Austin, TX 78704
Scott
Job Details:
04/11/2022
"Arrived on site for dryer shutting off after couple mins . No error codes . Ran resistance on electrode harness , found slightly out of range . Replaced thermistor ,harness , and control. Ran dryer , all checked normal. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78641
Lou
Job Details:
04/11/2022
"Arrived on site to inspect range control panel issues. Upon further inspection, I found the stainless trim was tilted and not installed correctly at the manufacturer. When I went to replace the panel, I found the part prescreened for today was damaged. I am ordering the control panel and RNING TECH TO INSPECT. Scheduled turn service for 04/15/22. No gas leaks detected during service.; ordrng 1 W11097777 (Control panel) and 1 CNOTE (Returning tech to inspect new panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Lou
Job Details:
04/11/2022
"Arrived on site to inspect dishwasher control panel not changing selections. Upon further inspection, I attempted to place the unit in diagnostics and it failed. I removed the outer door panel and inspected the control and found it not secured to the control panel on the left side clip (photo). Adjusted the control and reassembled and placed the unit in diagnostics showing no error codes. Continued with testing and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Lou
Job Details:
04/11/2022
"Arrived on site to inspect dishwasher not cleaning properly. Upon further inspection, the customer advised that the unit is not heating and the unit is not cleaning. I placed the unit in diagnostics showing error codes F7E1 & F4E3. Cleared the codes and continued with testing. While testing, I checked amp draw to the components and found the wash motor getting up to 2amps which is too high. Also found the element is bad. I removed the outer door panel and tested the motor and element at the control and found both bad. Also found the vent leaking water from the gasket area. I am,ordering the sump/motor assembly, vent and element and office to schedule return service. Other than the vent gasket, no other water leaks observed during service.; ordrng 1 W10518394 (Element) and 1 W10518394 (Vent)"
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS246LL0
Near Georgetown, TX 78628
Lou
Job Details:
04/11/2022
"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing error code F7E2. Cleared the code and continued with testing. Once the unit dispensed water into the tub and the motor was to come on, the drain pump came on and drain the water from the unit and the error code reappeared. I removed the outer door panel and tested the motor from P5-1 to P5-2 and got 16.6ohms. Tested the harness and it was good. I am ordering the sump/motor assembly and main control and office to schedule return service due to the availability of parts. No water leaks observed during service.; ordrng 1 W11460946 (Sump/motor assembly) and 1 W11572097 (Main control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Spicewood, TX 78669
Brandon
Job Details:
04/11/2022
"Arrived on site to repair unit for defrost issue, I replace UI, control, and fan motor with thermistor, heater tested good ice box fan tested good, instructed customer to allow 24 hours to fully adjust."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78726
Justin
Job Details:
04/11/2022
Arrived on site for a dishwasher not draining properly. Per last repair I found the damper on the drain hose not opening fully. This was causing the unit to drain very slow. I installed the new drain line and found the water flow coming from the line significantly stronger. I filled and drained the unit several times. I found the unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Austin, TX 78726
Justin
Job Details:
04/11/2022
"Arrived on site for a washing machine making a loud noise and leaking. Upon arrival the customer stated both issues are intermittent. I put the unit into diagnostics mode and found no stored error codes. I ran a test cycle and a high spin. I could not replicate the leak, but was able to hear a loud screech on the ramp up for spin. I gained chess to the bottom of the unit me found the belt wearing down with debris everywhere. I removed the cam and found some excess play in the gearcase shaft. Due to this we will need to replace the gearcase, belt, and cam. We will return with all parts and gearcase already on order. Office to reschedule. ; O-emld tckt"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS2
Near Austin, TX 78732
Justin
Job Details:
04/11/2022
"Arrived on site for a microwave receiving an F8E5 error code. Upon arrival the customer stated that they had replaced the MW switches themselves, and afterwards the error code was being thrown. The unit was working, but they could not clear the error code. I put the unit into diagnostics mode and found stored error codes F8E5 for exhaust sensor error and F4E9 for popcorn sensor error. I gained access to the control and found the sensors unplugged. I plugged them in and the unit was then working as designed.
We serviced a
GE DISHWASHER
Model GDT545PSJ6SS
Near Spicewood, TX 78669
Brandon
Job Details:
04/11/2022
"Arrived on site for customer complaint of unit not draining and leaking, found clog at disposal, I removed clog, unit tested good, instructed customer to clean unit."
We serviced a
KENMORE DRYER
Model 110.670876
Near Spicewood, TX 78669
Brandon
Job Details:
04/11/2022
"Arrived on site for customer complaint of loud noise and then unit stopped working all together. Found broken idler and belt, I replaced idler and belt, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Andice, TX 78628
Lou
Job Details:
04/11/2022
"Arrived on site to inspect refrigerator making loud humming noise. Upon further inspection, the customer provided a video of the noise and immediately I could tell it was the fan hitting ice. I removed the bottom crisper drawer and found a block of ice on the RC evap cover (photo). I attempted to remove some the ice/frost and could tell the evap drip pan was badly warped. I had my customer sign the waiver of damages from defrosting refrigerator and recommended that the customer pull the unit out and unplug it and place towels around the back of it to help absorb any water that may leak when defrosting the unit. I advised the customer on what parts needed to be replaced. Due to the amount of ice on the evaporator, I rescheduled for 04/20/22 (at customer request) and ordered a CNOTE-LSO and AUTHORIZATION to replace the RC evap motor/harness, support, UI, and drip pan kit. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 CNOTE (AUTHORIZATION)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78669
Brandon
Job Details:
04/11/2022
"Arrived on site for customer complaint of unit not making ice, found failed ice maker, I replaced ice maker, unit tested good."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Austin, TX 78738
Brandon
Job Details:
04/11/2022
"Arrived on site for customer complaint of unit not powering on, found breaker was tripped, customer is having some work done on the house and the workers may have flipped the breaker. I tested unit, unit tested good,
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PW0
Near Lakeway, TX 78734
Brandon
Job Details:
04/11/2022
"Arrived on site for customer complaint of unit not starting, found broken door switch, I replaced switch, unit tested good."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Pflugerville, TX 78660
Wesley
Job Details:
04/11/2022
Arrived onsite and found multiple f7 error codes open motor circuit and unable to reach target rpm. Wiring looks good and can hear motor attempting to turn but just humming. Unit is unobstructed. Basket spins freely. Ordering motor to repair. ; ordrng 1 W11026785 (Motor)
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS01
Near Pflugerville, TX 78660
Wesley
Job Details:
04/11/2022
Arrived onsite and used the harness to repair the wiring issue to the hot plate. Unit is now operating as designed. All checks good. Advised customer on the repair.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Pflugerville, TX 78660
Wesley
Job Details:
04/11/2022
Arrived onsite for blown thermal fuse. Repaired unit. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Pflugerville, TX 78660
Wesley
Job Details:
04/11/2022
Arrived onsite for unit not drying clothes quickly. Found unit is duct is not passing any air. Advised customer the duct needed to be cleaned to restore proper drying function.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Hutto, TX 78634
Wesley
Job Details:
04/11/2022
Arrived onsite and found clogged drain hose. Replaced drain hose and restored function. Unit is now operating a designed. All checks good. Advised customer on maintenance.
We serviced a
ROPER WASHER
Model RTW4640YQ0
Near Hutto, TX 78634
Wesley
Job Details:
04/11/2022
"Arrived onsite for not completing a cycle and found unit would not activate the drain while onsite, even though it had drained out the last load for the customer. Ordering control and drain pump to repair. ; ordrng 1 W10484681 (Control) and 1 WPW10276397 (Pump)"
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Round Rock, TX 78664
Wesley
Job Details:
04/11/2022
Arrived onsite and tested unit for grinding noise. Found drum contacting back support panel and scraping once per rotation. Ordering drum and returning with repair kit parts. Advised customer on wait time for drum.; ordrng 1 W10541657 (Drum)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78749
Luis
Job Details:
04/11/2022
"Arrived on site for no ice. Found broken wires at door hinge,repaired broken wires,ran diagnostics icemaker ran through a harvest cycled and filled with water.
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS
Near Austin, TX 78749
Kevin
Job Details:
04/11/2022
"Arrived on site and inspected range and found upper oven bake igniter has failed.; ordrng 1 WPW10324738 (Igniter) and 1 WP7432P143-60 (Igniter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP42QHS00
Near Austin, TX 78737
Kevin
Job Details:
04/11/2022
"arrived on site and inspected refrigerator and found ice production is good, there is no Filter on this model ice taste cannot be changed. Took pictures. Found water dispenser nozzle has broken off overtime and water is not directed into cup from dispenser. Took pictures. Requested parts research to see if a new nozzle is still available nothing is shown in the parts breakdown that is applicable. If If part cannot be found water dispenser cannot be corrected. This does not affect the overall cooling operation of the refrigerator; ordrng 1 Partsresearch (Dispenser nozzle)"
We serviced a
FRIGIDAIRE FREEZER
Model LFFU17F5HWN
Near Austin, TX 78748
Luis
Job Details:
04/11/2022
"Arrived on site for cooling complaint. Removed evaporator cover found weak frost pattern only on upper row of evaporator coils unit will need a new compressor, evaporator and heat exchanger.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near Austin, TX 78748
Luis
Job Details:
04/11/2022
"Arrived on site for filter issues. Diagnosed a defective filter head,replaced filter head assembly,customer will order a new filter"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Austin, TX 78745
Luis
Job Details:
04/11/2022
"Arrived on site for no cool. Fans running,compressor not powered on,removed compressor cover found start device disconnected from compressor,installed start device powered unit on compressor powered on"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Austin, TX 78704
Luis
Job Details:
04/11/2022
"Arrived on site. Installed new main control powered unit on tested water dispenser passed,ran icemaker through a cycled passed filled with water."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78703
Luis
Job Details:
04/11/2022
"Arrived on site for no ice. Found wrong icemaker installed to unit,unit will need updated R600 icemaker assembly; ordrng 1 W11517113 (Icemaker)"
We serviced a
ROPER DRYER
Model RED4516FW
Near Dripping Springs, TX 78620
Kevin
Job Details:
04/11/2022
"Arrived on site and inspected dryer and found it is heating properly, found that after running only a few minutes timer is showing 126? surface temperature. Customer states are timer to stop move and cycle never ends. Replaced timer, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Driftwood, TX 78619
Kevin
Job Details:
04/11/2022
"Arrived on site and inspected refrigerator and found several interior lights are dim, replaced two LED modules and all interior lighting is now correct and working properly, job complete"
We serviced a
KITCHENAID COOKTOP
Model KGCU462VSS02
Near Georgetown, TX 78633
Lou
Job Details:
04/11/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the front left burner head not making good contact with the cooktop and the other ignitors arcing while using the front left burner, I removed and replaced the burner head and cap and also installed the griddle cover. Tested the unit and it is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Round Rock, TX 78681
Wesley
Job Details:
04/11/2022
Arrived onsite and replaced the motor and the capacitor to restore motor function. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Kyle, TX 78640
Kevin
Job Details:
04/11/2022
"Arrived on site and found wave guide cover is burnt, inspected waveguide and found it was damaged when magnetron failed. Microwave cant be repaired due to damage, reported to techline 7733392690"
We serviced a
GE RANGE
Model JGP328WEC2WW
Near Kyle, TX 78640
Kevin
Job Details:
04/11/2022
Arrived on site and found only one owner is attempting to ignite. Attempted to disassemble cooktop but left front and right rear burners are seized and will not separate. Cooktop cannot be repaired if it cannot be opened/disassembled. Job complete
We serviced a
KITCHENAID COOKTOP
Model WCG55US6HS00
Near Mustang Ridge, TX 78610
Kevin
Job Details:
04/11/2022
"Ive done site and replaced all broken knobs, cooktop is now correct, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM00
Near Austin, TX 78754
Joe Z
Job Details:
04/11/2022
Arrived onsite for Freezer Refrigerator Ice maker Refrigerator leaks when ice maker fills. Upon arrival found supply water turned off. Turned on water and and ran a harvest. During harvest during call for water found water leaking from fill valve. Fill hose was not secured to the fill valve. Secured the fill line to the valve. Test the unit and no longer leaking. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Manor, TX 78653
Joe Z
Job Details:
04/11/2022
Arrived onsite to install previously diagnosed parts. The box was a mis tagged and will need to reorder fabric softener dispenser. Office to reschedule ; ordrng 1 W11569112 (Fabric softener dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Manor, TX 78653
Joe Z
Job Details:
04/11/2022
Arrived onsite to install previously diagnosed parts. Replaced water tubes and connectors. Tested unit and unit operates as designed. No water leaks present at this time time. Job complete
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SB0A
Near Nolanville, TX 76559
Tyler
Job Details:
04/11/2022
Arrived on site for dishwasher not turning off. Upon arrival confirmed issue and found i30 error in diagnostics. I then found after running unit multiple times unit had two leaks (one from drain motor and second from fill cup on left side compartment). Was able to repair leaking cup but will need office tor reschedule once availability of part is known to replace drain motor.; ordrng 1 A00044305 (Drain motor)
We serviced a
GE REFRIGERATOR
Model GSE25GSHBCSS
Near Harker Heights, TX 76548
Tyler
Job Details:
04/11/2022
Arrived on site for fridge not dispensing water or ice after previously installed water filter from the customer. Upon further inspection found that the filter is still good that the customer had installed but the head assembly had failed not allowing it to seal to the filter correctly. After installing a new filter head assembly I reassembled and tested the unit and found no leaks at water valve or filter connections and found icemaker and dispenser fully functioning as design and inform customer to give unit 24 hours to fill the bucket back up. Call complete