We serviced a
WHIRLPOOL DRYER
Model LE8860XWQ0
Near Austin, TX 78757
Matthew
Job Details: 05/02/2022
Arrived onsite to replace previously diagnosed parts. Replaced door switch. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Wimberley, TX 78676
Tyler L
Job Details: 05/02/2022
"Arrived on site for install of previously diagnosed parts. Installed new start switch and tested, found no change. Installed new wiring harness and tested, found no change. Installed new timer and tested. Unit turned on, tried to tumble, but shut off right away. Checked voltage under a load and voltage is dropping off from 120 to 10. Took pictures, and sent video to service team. Ad used customer to have an electrician fix the supply issue. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/02/2022
Arrived on site for dishwasher leaking water. Inspected unit and work area. Found standing water in unit. Customer stated that it was filling when not using. Performed diagnostics mode and tested operation. Found inlet valve allow slow drip to unit. Will need to replace inlet valve. Office to schedule return when ETA is available.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near New Braunfels, TX 78133
Tyler L
Job Details: 05/02/2022
Arrived on site for complaints of frost in freezer. Found unit has been unplugged for a few days. Customer stated that a ton of frost in freezer. Also said the RC stopped cooling. Tested fan and heater and both are working. Will need main control. Ordering extra parts just in case. Office to reschedule.; ordrng 1 W11250318 (Gasket RC) and 1 W11446726 (UI) and 1 W11369036 (Fan motor)
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Austin, TX 78745
Scott
Job Details: 05/02/2022
Arrived on site for Bleach and fabric cups not draining . Ran valve and was getting water flow but cups only filled . Ordering cups and will need to replace valve . No water leaks detected at time of service. AUTHO. Call to set return ; ordrng 1 W10554110 (Bleach) and 1 W10553370 (Fabric) and 1 Autho
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78745
Scott
Job Details: 05/02/2022
"Arrived on site for ui flashing error code . Found ui buttons not responding except cancel drain . All connections are correct . Ordering UI ,control, jumper . Button console . No water leaks detected at time of service. Call to set return ; ordrng 1 W11368911 (Ui control) and 1 W11305308 (Control) and 1 W11028004 (Jumper) and 1 W11367678 (Console)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78754
Matthew
Job Details: 05/02/2022
"Arrived onsite for bake function not cycling properly. Upon arrival found when bake function is selected the unit will energize the gas valve and the spark igniter. However once lit the igniter will continue to click. The flame is not being sensed. Ordering the Ignitor, harness igniter, DSI board. Office to reschedule. ; ordrng 1 WP9758079 (Bake ignitor) and 1 W11162730 (Dsi) and 1 W11258611 (Control) and 1 W11161843 (Ignitor harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78737
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for not working and giving error code, found unit was leaking, found water was overflowing out of the tub, ordering wash motor and spray arm to correct issue. ; ordrng 1 W11416362 (Motor) and 1 W11048456 (Spray arm) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL FREEZER
Model KRMF606ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 05/02/2022
"Arrived on site to test unit for noise, FC not cooling and no ice. Found FC evap completely frosted over. Unable to removed evap cover without causing further damage. Attempted many times but advised customer unit would need to be thawed out to diagnose properly. ed of . Office to reschedule. ; ordrng 1 WP12729128 (Heater) and 1 WPW10675033 (Control)"
We serviced a
WHIRLPOOL COMPACTOR
Model KFCP02IRWH1
Near Pflugerville, TX 78660
Vincent
Job Details: 05/02/2022
"Arrived on site to install previously diagnosed parts, wrong parts where ordered. Did further inspection and found the switch to power on the compactor malfunction. Rd CX 1267 parts and 2325 CX previously 1554 remaining will be ed at completion. Office to order parts and reschedule for service. ; ordrng 1 675382 (Switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Driftwood, TX 78619
Luis
Job Details: 05/02/2022
"Arrived on site for complete no cool. Found fans and compressor running,room temperature in both compartments,removed fresh food evaporator cover,found traces of oil on evaporator,ran diagnostics test 4 no frost forming on evaporator diagnosed a leak in the system. Ordering evaporator,compressor way valve and drier,repair covered by manufacture sealed system warranty. Customer had unit pulled out from installers that damaged doors gave estimate for new doors. Parts 23780 shipping 1500 3375 . Customer will call into office if they want doors replaced. ; ordrng 1 W10779331 (Compressor) and 1 W11590197 (3 way valve) and 1 WPW10643261 (Ff evaporator) and 1 Wpw10143759 (Drier uv) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hutto, TX 78634
Vincent
Job Details: 05/02/2022
"Arrived on site for dishwasher, inspected unit and work area. Could not test anything as the UI is not responding. Will need to replace UI and housing. Office to reschedule once UI CONTOL is received. No water leaks detected. ; O-emld tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Hutto, TX 78634
Vincent
Job Details: 05/02/2022
"Arrived on site to install previously diagnosed parts, wrong part was ordered, office to order parts and reschedule for repairs. ; ordrng 1 W11173813 (Door) and 1 W11175576 (Panel control)"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Cedar Park, TX 78613
Kimo
Job Details: 05/02/2022
"Complete: When start is pressed there is a Grinding noise. No lights.Found: it was the drain pump attempting to pump out waster that was not there.Checked: cam,shifter gearcase. All good. Funded in diag: unit operating as designed except the there is a squealing noise going int spin.Black mark on pulley indicating a stretched belt I am ordering the belt and pulley to be replaced at the same time to provide the new bet with a fresh meeting surface.E customer 3184+ to replace belt and pulley customer agreed and in full with card +. Rescheduled for the 05052; ordrng 1 W11239857 (Belt) and 1 W10721967 (CAM)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Moody, TX 76557
David Z
Job Details: 05/02/2022
"Arrived on site to diagnose washer that is not spinning clothes out. Ran unit and found control recycling and resetting when spinning and agitating. Called tech line, SR7733566678. Tested voltage and found voltage consistent at control. Tech Line recommended we replace the actuator and lower harness to resolve, since issue sounds like its in the harness. Ordering lower harness, control and shifter. Office to schedule. ; ordrng 1 W11448788 (Lower Harness) and 1 W11170317 (Control)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS261MDRS/XAA01
Near Killeen, TX 76542
Tyler
Job Details: 05/02/2022
Arrived on site for refrigerator not cooling. Find arrival confirmed complaint not to further inspection found that the evaporator fingers running but the compressor and the condensers handbook were failing to start. Sound compressor and fan receiving the proper voltages and found the unit had a major sealed system issue that it also lead to the heat exchange between the divider wall both compartment internally exploding and causing a massive liner and insulation failure in the FC side rendering the unit unrepairable due to the amount of liner damage done. Well need findings reported to AHS. Call complete ; ordrng 1 Cnote (Needs ahs reporting)
We serviced a
WHIRLPOOL WASHER
Model ITW4300SQ3
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/02/2022
Arrived on site for washer not draining. Inspected unit and work area. Tested operation and found unit humming. Removed pump from motor and tested. Found drain pump locked up. Will need to replace drain pump. Off to schedule return when ETA is available.; ordrng 1 WP3363394 (Pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Georgetown, TX 78633
Gerry C
Job Details: 05/02/2022
"Arrived to inspect ice production issues. The ice within the bin was very wet and had the appearance of melting and re-freezing. The ice maker housing was 26 and the FC was 20, too warm for consistent ice production and I allowed the thermal probe to sit in the FC for 20 minutes with very little change and constant compressor operation in CX mode. I removed the lower unit cover and found the discharge tube at the compressor was 134 and near the condenser, had d to 122 within 10 of the compressor, with no condenser fan operation. Testing in mode 5, the compressor made a strange struggling sound at low speed and was quite loud in high speed mode. The sealed system cannot maintain temperatures and the compressor is in early failure. RH RC door gasket required replacement due to the flaps at the top and bottom being torn. Office to contact the CX to arrange return service for three hours, sealed system service and gasket replacement. No leaks observed during service. ; ordrng 1 W10407146 (Gasket, RC) and 1 W10276644 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W10913906 (Access Port) and 1 3HourService (Sealed System and Door Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Leander, TX 78645
David S
Job Details: 05/02/2022
Arrived on site for fridge not producing water. I inspected the unit and work area. I found water not flowing through the reservoir. I found the reservoir frozen over. I inspected the fan scroll and found it not sealing along the back wall and the foam damaged. I am ordering the fan scroll to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 W11504913 (Fan scroll)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/02/2022
Reordering fan motor. Return date set for 511 per HO's request.; ordrng 1 W11249952 (Motor)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Manor, TX 78653
Joe Z
Job Details: 05/02/2022
Arrived onsite for washing machine agitator fills but won't agitate. Upon arrival ran manual test and found unit will not agitate or spin. Tested cam and actuator and both tested good. Found motor just hums. Need to order motor and capacitor office to reschedule ; ordrng 1 W11428524 (Capacitor) and 1 W10623547 (Motor)
We serviced a
KITCHENAID OVEN
Model KEBS109BSS01
Near Austin, TX 78732
Justin
Job Details: 05/02/2022
"Arrived on site for a wall oven that will come on by itself. Upon arrival the customer stated an additional issue is that when baking it will sometimes switch settings on its own. Upon further inspection the customer had the keypad locked, and they found when doing this the issue will cease and it will not randomly turn on. I unlocked the keypad and waited to see if the unit would begin running on its own. I could not replicate this. I put the unit into diagnostics mode and found error code F2E1 for shorted key. I then set the unit to bake and let it run. I could not replicate the failure. Per the error code I am ordering the UI to return and install. I will also bring back the control, for we will test the unit after installing the UI. Office to reschedule and get autho. ; ordrng 1 W10617328 (Console) and 1 Autho (Autho), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Austin, TX 78732
Justin
Job Details: 05/02/2022
"Arrived on site for a washing machine leaking. Upon arrival the customer stated that it is not a significant amount, but enough to need to wipe it up at the end of the cycle. I put the unit into diagnostics mode and found no stored error codes. I then activated the valves and found the valve leaking. I also gained access to the gearcase and found significant oil. In order to repair the unit we will need to replace the valve assembly, gearcase, and slider. E the customer for all three parts at 3889 and 2555 for service. The total coming to 6933 after . The customer accepted. I am ordering all parts and the office to reschedule. I ed the of in full on CC. Call complete. ; ordrng 1 W10734521 (Slider) and 1 W11393685 (Gearcase)"
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Austin, TX 78732
Justin
Job Details: 05/02/2022
Arrived on site to install previously diagnosed parts. Upon further inspection I found the unit siliconed in. I informed the customer that this has to be removed prior to service. The customer stated they will get it done by EOD. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78726
Justin
Job Details: 05/02/2022
Arrived on site to install previously diagnosed parts. I installed the new door and found the water line connector at the bottom incorrect. Due to this I am ordering a new connector and we will need to cut the line to install. Office to reschedule. ; ordrng 1 WPW10334458 (Connector)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Harker Heights, TX 76548
Tyler
Job Details: 05/02/2022
Arrived on site for dryer making loud noise.upon arrival confirmed complaint. Found after further inspection that unit had a failing idler asm as well as roller supports. d customer 720(parts)+2555()+= 3577 for cost of repairs. Customer approved and I was able to reschedule repairs for 5622 Friday. Remaining upon completion is 2054( included). ; ordrng 1 W10837240 (Idler asm)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Belton, TX 76513
David Z
Job Details: 05/02/2022
Arrived on site to diagnose refrigerator making loud noises at times. Customer showed me a video of the noise coming from the cabinet right above the icemaker. If you touch the cabinet the noise stops. Tested icebox fan and it took 3 tries to get it to run and was surging. Ordering a new icemaker and icebox fan to resolve noise. Office to schedule. ; ordrng 1 W10846539 (Icebox Fan) and 1 W11579560 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Belton, TX 76513
David Z
Job Details: 05/02/2022
Arrived on site to install door ordered by previous tech. Installed new door and tested unit. Found the fill tube was deformed on the door side and leaked when dispensing water. Cut the end off and wrapped with electric tape to create a seal until we can return with a line reducer. Ordering 516 to 14 inch reducer. Office to schedule when we get part. ; ordrng 1 WPW10334458 (Coupler Reducer)
We serviced a
IKEA REFRIGERATOR
Model IX6HHEXDSM01
Near Round Rock, TX 78664
Gerry C
Job Details: 05/02/2022
"Arrived to instal previously diagnosed and ordered parts. The unit was shut off upon arrival and I recovered refrigerant from a room temperature system that showed 35 psi. I removed and replaced the compressor and vacuumed to the pumps ultimate depth. After holding for 15 minutes, I with the mfg prescribed 5 oz of refrigerant. I bubble tested all available joints within the lower unit area and the evaporator and tested. The unit cooled as designed and I verified a very good frost pattern developing on the evaporator. No leaks observed during service. ; ordrng 2 W10830162 (RC Gasket, RH and LH)s"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/02/2022
"Arrived on site for dishwasher not starting wash cycle. Inspected unit and work area. Performed diagnostics mode and checked error codes. Found error F7-E2 variable speed wash motor failure. Ran automatic test cycle and found once unit fills goes to drain cycle. Checked all wiring connections and found good. Found control not sending voltage to wash motor. Will need to replace control and test operation. Schedule return for Wednesday the 11, due to customer availability. ; ordrng 1 W11462461 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Leander, TX 78641
Jonathan S
Job Details: 05/02/2022
Arrived on site for microwave venthood light not working after replacing lamp. . Inspected unit and work area. Tested operation to verify failure. Measured voltage to lamp socket and found no voltage. Tested heating operation and found unit working as designed. Will need to replace control to correct. Office to schedule return when ETA is available on part. ; ordrng 1 W11552018 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Austin, TX 78724
Matthew
Job Details: 05/02/2022
"Arrived onsite to replace previously diagnosed parts. Re tested unit to insure accuracy of diagnosis. Unit would not ignite for bake function and would intermittently spark for broil function, but the spark was abnormal. Called tech line for assistance.SR7733562640. Ran test and tech determined that valve was bad and suggested having wiring harness replaced due to higher than normal resistance readings. Replaced and converted valve to LP and tested, no results. When to replace wiring harness and harness was defective. Need to reorder harness and return. Office to reschedule.; ordrng 1 W11507573 (Main harness)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78724
Matthew
Job Details: 05/02/2022
Arrived onsite for microwave hood light not functioning. Upon inspection found socket not receiving proper voltage from control. Ordering control and returning with prescreened parts ; ordrng 1 W11342846 (Main control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78724
Matthew
Job Details: 05/02/2022
Arrived onsite to replace previously diagnosed parts. Found unit not completely defrosted. Set to return when unit is completely thawed. Approximate 72 hrs from today. Office to reschedule.; O-emld tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near New Braunfels, TX 78130
Andrew
Job Details: 05/02/2022
"Arrived on site to tts unit for RC not cooling and noise. Found RC door mullion not making contact with center catch causing air leak. Also found unit completely unleveled. Needing center mullion to fix issue. Bringing ice maker as a precaution. Evap motor, damper and heater all engaging properly. Office to reschedule. ; ordrng 1 AGU74110903 (Mullion) and 1 WR30X35285 (Icmaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fischer, TX 78623
Tyler L
Job Details: 05/02/2022
"Arrived on site for complaints of little or no ice. Found ice box temp at 7, RC at 42, FC at -1 degrees. All thermistors checked good except the ice maker thermistor. Harvest passed, and fill got water but shut off before the full 10 seconds. Will need new UI and IM. Office to reschedule.; ordrng 1 W11533213 (UI)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS0
Near Austin, TX 78738
Kevin
Job Details: 05/02/2022
"Arrived on site and inspected dishwasher and found upper spray has broken off of manifold, disassembled manifold and reconnected spray arm and it is now working properly, job complete"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near San Marcos, TX 78666
Tyler L
Job Details: 05/02/2022
"Arrived on site for complaints of no drain. Found some water in the tub. Attempted to drain, but the drain pump was just humming. Used shop vac to remove all water. Found nothing blocking in pump or in hoses. Getting 120vac when calling for drain at the pump. Installed new pump and now water is draining properly. Filled with water then ran drain and spin. No other issues at this time. Job complete."
We serviced a
AMANA DISHWASHER
Model ADB1500ADS4
Near Canyon Lake, TX 78133
Tyler L
Job Details: 05/02/2022
Arrived on site for install of previously diagnosed parts. Installed 4 rollers on top rack. Rack slides in and out with no issues. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near New Braunfels, TX 78132
Tyler L
Job Details: 05/02/2022
"Arrived on site for complaints of no power no operation. Found correct voltage at the wall and control. Installed new console and power was restored. Ran test cycle and passed. Ran normal cycle and unit is advancing normally. No water leaks detected, job complete."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QW1A
Near Kyle, TX 78640
Scott
Job Details: 05/02/2022
Arrived on site to mount dishwasher to cabniet. Found countertop granite . d for stone mounting bracket and . Customer d service. Talked to PR . ed 1554 ck 2284 . Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Niederwald, TX 78640
Scott
Job Details: 05/02/2022
"Arrived on site ,replaced adjuster kit and both front upper rail stops . All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near Buda, TX 78610
Scott
Job Details: 05/02/2022
"Arrived on site for loose knob . Found left inner knob stem is cracked . Replaced knob. Part 670, . ed. 2644 cc . All other knobs working . No gas leaks detected at time of service. Job complete"
We serviced a
GE WASHER
Model GTWP1800D0WW
Near Buda, TX 78610
Scott
Job Details: 05/02/2022
Arrived on site for agitator coming off drive shaft . Found coupler had com off with agitator. Replaced agitator coupler with screw . Replaced agitator post . Ran test wash cycle all checked normal. Did recommend using a washer cleaner for smell. No issues found with drain pump. No water leaks detected at time of service. Job complete
We serviced a
GE REFRIGERATOR
Model GTS16DTHJRBB
Near Buda, TX 78610
Scott
Job Details: 05/02/2022
"Arrived on site for fresh food warm but freezer normal. Customer had unit unplugged . Checked voltage from defrost timer . Getting 123v , checked element and got normal readings . Not getting correct voltage to element . Replaced defrost bimetal . All checking normal with unit Part 485 , 1775 . ed 2494 cc. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Austin, TX 78744
Scott
Job Details: 05/02/2022
"Arrived on site for oven smoking . Found in left rear corner glue and adhesive overlapping liner causing back wall of liner not sealing properly causing small gap ,can stick small screw driver thru gap. Talked to safety . Oven liner is non repairable. Sr 773350867 Customer need to contact wp . No gas leaks detected at time of service. Job complete"
We serviced a
GE DISHWASHER
Model PDW9900N00BB
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect dishwasher not turning off. Upon further inspection, I placed the unit in diagnostics and began to test. I was able to get the unit to dispense water into the tub and after turning the valve off, I attempted to test the motor and the keypad failed to respond. I attempted several times and eventually had to unplug the unit. I attempted to place the unit back into diagnostics and the keypad continued to fail. When I researched the keypad, I found it discontinued and advised my customer of my findings. Customer the of 1554 (+) with check #1735 (1554 CK Auth# A9KFVL). Left unit unplugged for safety. No water leaks observed during service, job completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78723
Matthew
Job Details: 05/02/2022
Arrived onsite for dryer not turning on. Upon inspection found faulty terminal block. Replaced block and tested. Unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78724
Matthew
Job Details: 05/02/2022
"Arrived onsite for refrigerator not functioning correctly after repair . Upon arrival found unit still having same intermittent issues. Unit will stop cooling about once every couple of weeks. Customer power cycles and unit resumes functionality. On arrival all was functioning but customer has videos of issue. Display is on, dispensing function does not work, internal lights are out and fans are not on. A clicking sound can be heard from the rear of the unit. No way to properly diagnose the issue and could be multiple issues. We cannot move forward with a good repair at this time. Customer will reach out to Whirlpool."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Austin, TX 78739
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for not draining, I removed drain pump and tested, found failed drain pump, I replaced pump, unit tested good. Part 929 service 1975 ed ment on cc."
We serviced a
GE OVEN
Model JK3800SH5SS
Near Austin, TX 78749
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for being in Demo mode after a power outage. Called GE tech line, I was able to get unit out of demo mode, unit tested good. ed on cc ."
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXWH1
Near Austin, TX 78749
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for shutting down mid cycle, found error codes 6-1, 6-4, 6-6, 6-3, 9-1 in diagnostic mode. Found low water volume getting to unit, found diverter motor failed, not finding home position, found float to be good. d customer for valve and motor adding air gap in drain line. Parts 330.31 service 2755 customer is selling the house and going to contact buyer to get their opinion on weather to repair or perhaps give them money towards a dishwasher. ed on cc ."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Austin, TX 78749
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for shutting down during cycle, found no hot water getting to unit and cycle was set on warm. Customer has been using it on cold and unit works fine on cold water, we ran a test cycle with tap cold cycle, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78749
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for not washing, I found failed wash motor, I replaced wash motor, unit tested good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78748
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for not shutting off, found failed timer, I replaced timer, unit tested good. I found a ventilation issue, instructed customer to have vent cleaned."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Driftwood, TX 78619
Luis
Job Details: 05/02/2022
"Arrived on site for no cool. Removed evaporator cover found oil on evaporator. Replaced evaporator,compressor and 3 way valve, vacuumed system down unit kept vacuum re system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Repair covered by manufacture sealed system warranty.Diagnosed defective freezer led,replaced freezer led. Part 1278 1955 . 349.36 # 33LE39"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect washer noises and error codes. Upon further inspection, the customer had a long list of issues theyre having with the unit. The rotor code they referred to showed up on the display as 008. I researched this code and found nothing. I placed the unit in diagnostics and checked error codes and there were none. I continued with diagnostics and tested the unit and it is operating as designed. Is made recommendations for use & care, as well as, detergent use that answered their questionsconcerns. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect microwave not heating properly. Upon further inspection, I placed my MW tester inside along with a cup of water tested at 78 degrees. I tested the microwave for 30 seconds and the cup of water was at 111 degrees and my MW tester was showing the magnetron is operating as designed for a 900W microwave. I made recommendations for use and care. No repairs needed at this time, job completed."
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the inlet valve assembly and in the process I found the hot water hose clogged with calcium build up. I tested the unit and it is operating as designed. Contacted the owner and they laid the of 4202 with CC (4202 # 44UK93). I recommended that they purchase new water hoses for the unit due to the age of the hoses. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect range warming drawer issues. Upon further inspection, I slid the drawer out and found it not installed correctly. I reinstalled the drawer and tested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect upright freezer not cooling properly. Upon further inspection, I found the unit cool, but not freezing the items inside. I placed the unit in diagnostics and tested the compressor and fan and it is operating as designed. Tested the defrost and it too is operating as designed. I removed the evap cover and found the evaporator engulfed in icefrost (photos) as if there was an air leak. I advised the customer of my findings. I tested the element and its getting 120V and shows 37ohms. I inspected the door gasket and it is sealing properly. I recommended that the customer make sure that the door is sealing properly every time they close it and not to over pack the unit to where something will keep the door from closing. Customer the of 1554 (+) with CC (1554 # YVTT3L). No water leaks observed during service, job completed."
We serviced a
ADMIRAL WASHER
Model ATW4475VQ0
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect washer with water constantly dripping into the tub. Upon further inspection, I found the tub halfway full of water and the valve leaking. I auoted the customer 1775 for service fees and 1119 for the valve assembly for a total including of 309 Customer agreed to the repair and in full with check (3093 CK Auth# AW994L). I removed and replaced the valve and drained the water and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect washer turning on by itself. Upon further inspection, I placed the unit in diagnostics showing error code F6E Cleared the code and continued with testing. The unit operated as designed. Following the tech sheet for the error code, I tested the main control and UI and found the UI needs to be replaced. I accidentally turned the unit on and when I went to turn it off, the UI failed to respond. E the customer 4351 for parts ( covered by manufacturer). Customer agreed to the repair and in full with CC (4351 # 9A49K4). I removed and replaced the UI panel and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS03
Near Driftwood, TX 78619
Luis
Job Details: 05/02/2022
"Arrived on site for door issues. Found mullion divider not fully entering slide,removed mullion adjusted mullion during installation,tested door operation good."
We serviced a
WHIRLPOOL DRYER
Model WDT710PAHZ1
Near Briarcliff, TX 78669
Kevin
Job Details: 05/02/2022
"Arrived on site and inspected dishwasher and found no saved error codes. Ran diagnostic cycle and heating element is working properly at the end. Recommended that homeowner add rinse aid to assist water sheeting of dishes. No other adjustment is available, dishwasher is operating as intended, job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Spicewood, TX 78669
Kevin
Job Details: 05/02/2022
"Arrived on site 10 inspected washer and found gearcase is failing. Attempted to remove wash plate and found it is seized. d customer for repair. Gear case 2270, washplate 1059, 2555. They will contact the office if they wish to continue with repair"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Briarcliff, TX 78669
Kevin
Job Details: 05/02/2022
"Arrived on site and inspected oven and found interior light button does not work. The light will come on when the doors open and also when turned on through the diagnostic cycle. replaced consul and it is now working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78739
Luis
Job Details: 05/02/2022
"Arrived on site for no cool in fresh food section. Found evaporator incased in ice,ran diagnostics diagnosed a defective defrost thermistor,removed cover,defrosted evaporator,replaced cover changed defrost setting to basic."
We serviced a
WHIRLPOOL FREEZER
Model GB2FHDXWS06
Near Austin, TX 78749
Luis
Job Details: 05/02/2022
"Arrived on site for light issue. Diagnosed a defective freezer light switch,replaced defective switch tested switch operation good. Part 495 1955 . Total 265 2787 # 494LC9"
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Georgetown, TX 78628
Lou
Job Details: 05/02/2022
"Arrived on site to inspect dryer not working. Upon further inspection, I found the unit plugged in and the control panel not responding. Opened the door and found the drum light turning off&on. Tested voltage at the wall and got 240V. Tested voltage at the terminal block and got the same. Removed the top panel and tested the control at L1 and P9-2 and got 120V. Check points P8-3 and N and got 240V. Checked continuity at those points and it was good. Checked the thermal fuse and it is good. Checked continuity to the control panel harness and it was good. I researched the control panel boards and found both are discontinued, I advised the customer of my findings and they laid the of 1554 (+) with CC (1554 # PF393V). Unit left unplugged for safety. No lint observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Georgetown, TX 78628
Lou
Job Details: 05/02/2022
"Arrived on site to inspect washer noises. Upon further inspection, the customer provided two videos of the noise. The first video was normal noise and the 2nd video sounded as if the unit was off . I placed the unit in diagnostics showing no error codes and continued with diagnostics in test 1 The unit operated as designed; however, the unit was making a loud vibration noise in and around the drain pump. I found the pedestal top vibrating on the drain pump housing mounts and the screws were loose at the load & go. I tightened the screws and added sound pads under the drain pump mounts and retested on quick wash with a medium load and the unit is operating as designed. I advised the customer of my repairs and made recommendations for use & care. No water leaks observed during service, job completed."
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Hutto, TX 78634
Vincent
Job Details: 05/02/2022
Arrived on site to install parts CX order from GE. Installed parts but they sent her the wrong oven igniter and its not igniting. CX d to remaining . Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Vincent
Job Details: 05/02/2022
"Arrived on site to inspect refrigerator, inspected unit and work area. Found light switch in fresh food compartment broken and replaced it with new one. No water leaks detected during service. Job completed."
We serviced a
JENN-AIR OVEN
Model JJW2430DP01
Near New Braunfels, TX 78132
Andrew
Job Details: 05/02/2022
Arrived on site to test unit for error code f2e1(stuck key). Customer was under the impression unit was still under warranty. She stated she would be calling whirlpool. If returning will need console. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Austin, TX 78702
Wesley
Job Details: 05/02/2022
Arrived onsite for control erroring out during bake. Replicated issue. Determined the es to be the cause of the issue. Advised customer that ation related failures are not covered under warranty. Provided some advice on possible solutions.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Austin, TX 78702
Wesley
Job Details: 05/02/2022
Arrived onsite for dishwasher not filling with water. Found float switch stuck up with ceramic underneath it. Removed obstruction and tested. Unit is now operating as designed. Advised customer on repair. .
We serviced a
AMANA RANGE
Model AGR4230BAW2
Near Austin, TX 78705
Wesley
Job Details: 05/02/2022
Arrived onsite and repaired the ignitor placement by installing the new clip. Unit is now operating as designed. Advised customer on repair. to be according to submitted.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, TX 78703
Wesley
Job Details: 05/02/2022
Arrived onsite for special project for LED lighting issue. Replaced all LEDs according to service pointer. Unit is now operating as designed. Advised customer on repair. SQ S84638
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78703
Wesley
Job Details: 05/02/2022
Arrived onsite and found defective gasket constantly coming out of slot. Replaced with new gasket. All checks good. Advised customer on repair. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78704
Wesley
Job Details: 05/02/2022
"Arrived onsite for an error code. Found long fill error from being used without water connections. Unit is now operating with water and operating as designed. All checks good, cleared error code. Advised customer on repair."
We serviced a
WHIRLPOOL DRYER
Model WED5500SQ0
Near Copperas Cove, TX 76522
Tyler
Job Details: 05/02/2022
"Arrived on site for dryer not heating. Upon arrival confirmed issue. After further inspection I found a stable power supply but then found cause of failure was due to a grounded element and blown cutoff stat. d customer 1277(parts)+1775()=3217 for cost of repairs. Customer approved and I made repair to unit. Found dryer heating as designed with no clogs in venting, call complete"
We serviced a
GE REFRIGERATOR
Model GFSS6KKYESS
Near Copperas Cove, TX 76522
Tyler
Job Details: 05/02/2022
Arrived on site for refrigerator leaking water. Upon arrival confirm complaint after further inspection found at the cause of the leak was a clogged drain line in the RC. After trying to remove clog internally from RC side as well as verifying that there is no external clog near the compressor I found that because of the backfill was a collapsing drain line into the insulation. Cant not clear clog in drain due to internal liner failure. Unit will need replacement. Call complete
We serviced a
LG VENTHOOD
Model LMHM2017ST
Near Pflugerville, TX 78660
Kimo
Job Details: 05/02/2022
Arrived onsite to install properly diagnosed pats. Upon arrival I installed new holder and tested unit and found unit operating as designed. I ed 1379.cc job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78728
Kimo
Job Details: 05/02/2022
Arrived onsite for refrigerator making noise while running. Upon inspection I found that the condenser was vibrating up against the chassis. I adjusted the chassis until the noise when away. E customer 1955+ for the visit. Customer agreed and in full with card. Job complete.
We serviced a
MAYTAG DRYER
Model MGD6200KW0
Near Austin, TX 78727
Kimo
Job Details: 05/02/2022
Arrived onsite for dryer with gas smell when in use upon inspection IChecked all gas connections with leak detect and found no leaks and the only time I smelled and gas was when I tested to see if the unit was heating but it went away and it is heating. Eidnt notice that the flame was a bit more orange than blue so I replaced the burners assembly and tested unit and found the unit operating as designed gas smell lesson. I call shaft and got Sr#7733530471 Kent . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Austin, TX 78729
Kimo
Job Details: 05/02/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed new IM feed line and tested unit and found unit operating as designed no leaks .Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78729
Kimo
Job Details: 05/02/2022
Complete: Washer bangingoud noisesFound on inspection: the drain hose was hitting the back of the unit in spin.Further inspection: found unit not leveled and would walk across the floor.Solution: I zip tied the hose out of the way.Found when tested: unit is r and is no longer walking across the floor currently was with me upon test. No leaks at this time job complete.
We serviced a
GE DISHWASHER
Model GSD3360K65SS
Near Austin, TX 78717
Kimo
Job Details: 05/02/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new solenoid and arm and tested unit and found unit operating as designed. No leaks at this time of repair. Office charge cc on file. Job complete
We serviced a
MAYTAG DRYER
Model WED9600TW0
Near Cedar Park, TX 78613
Kimo
Job Details: 05/02/2022
"Arrived onsite to install previously diagnosed pat. Upon arrival I installed new control and tested unit and found no change, upon further inspection I found that the thermal fuse had blown, I reported customer for the fuse customer agreed and I installed new fuse and tested unit and found unit operating as designed. I ed 2160 cc. Job complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Troy, TX 76579
David Z
Job Details: 05/02/2022
Arrived on site to diagnose ice machine that was not making any ice. Checked unit and found reservoir full but not pumping. Drained water and unit was still resting full. Replaced recirc pump and retested. Verified unit working as designed. Call complete.
We serviced a
LG MICROWAVE
Model LMV1813ST
Near Temple, TX 76504
David Z
Job Details: 05/02/2022
"Arrived on site to diagnose microwave with no power present. On arrival I found good voltage and polarity at the outlet. On inspection of unit found the unit is not venting at all due to the cabinet completely covering the vent, and the unit has a huge grease buildup. Buildup is likely responsible for the unit failing and popping fuse. No good repair can be made due to improper installation and excessive grease buildup. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Temple, TX 76504
David Z
Job Details: 05/02/2022
Arrived on site to install strike diagnosed on previous visit. Tested unit and verified unit is properly locking and unlocking. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAW2
Near Killeen, TX 76549
Tyler
Job Details: 05/02/2022
Arrived on site for dishwasher not shutting door. Upon arrival confirmed issue. After further testing I found cause of failure was due to failing door strike. Replaced strike and found door locking and opening as designed. Call complete
We serviced a
SAMSUNG DRYER
Model DV218AEB/XAA
Near Killeen, TX 76542
Tyler
Job Details: 05/02/2022
Arrived on site for dryer not heating properly. Upon arrival confirm complaint after further inspection found that the failure was in the high limit as well as the element blowing. I then replace the heating assembly that included the two new stats and coil reassembled and test dryer and found it fully functioning as designed but inform customer to get a dryer vent cleaning as soon as possible to prevent any further issues. Call complete
We serviced a
GE REFRIGERATOR
Model GSH25JFTABB
Near Gatesville, TX 76528
Jonathan M
Job Details: 05/02/2022
Arrived on site for refrigerator that is intermittently not cooling. Inspected unit and work area. Found the freezer temperature at 3?F in the refrigerator at 37?F. The customer did say that the unit does get the proper temperature and does stay there most of the time but occasionally will increase temperature in the freezer into the 20s. Found all necessary components working properly and no evidence of a defrost issue. Spoke to PR and was advised to check the condenser coils. Found massive buildup of lint on the condenser and removed buildup. Tested the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/02/2022
"Arrived on site to install previous diagnosed parts. Removed failed slides and installed new. Tested drawer operation. Removed right RC door gasket and installed new. Adjusted gasket with heat gun. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lago Vista, TX 78645
David S
Job Details: 05/02/2022
"Arrived on site for washer not agitating properly. I inspected the unit and work area. I found the square actuator on the unit and the hook out of place. I replaced the actuator, and reassembled the unit. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/02/2022
Arrived on site to drop part off. Handed part to customer at door. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/02/2022
Arrived on site for refrigerator FC developing ice. Inspected unit and work area. Found FC door not sealing on right side. REM door and found something had spilled in to gasket and causing gasket to fall out of bottom of door. Cleaned spill from gasket and reinstalled. Adjusted door and reinstalled door. Found gasket now sealing. Spoke with customer on service performed. Tightened FC and delEoor handles. Service and 1955 . on card.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Temple, TX 76502
David Z
Job Details: 05/02/2022
"Arrived on site to install drain pump diagnosed on previous visit. Installed new pump and tested unit. Verified unit draining as designed with no issues present. ed remaining of 1385, 1727 # 4UT43T. Call complete."