Near Canyon Lake, TX 78133
Robert
Job Details: 12/13/2019
ICE MACHINE KITCHENAID KUID308HPS00 Arrived on job to replace pump. After replacement test operation all functions working properly. No leaks detected at time of service
Near Cedar Park, TX 78613
James
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL KRFF507ESS00 Arrived on site and tested operation. Customer had already thawed unit out. I found that the evaporator thermistor reading out of range causing short cycle of defrost Installed new harness and tested. Unit tests good. Job complete
Near The Hills, TX 78738
Scott
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer completely dead . Power from outlet is good . Replaced control and console . Powered unit back up . Ran diagnostics cycle all checked normal . Nonwater leaks detected at time of service . Job complete .
Near Lakeway, TX 78738
Scott
Job Details: 12/13/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for leaking DW . Called tech line and went over with previous repairs . They recommended replacing outer tub , and inner door .Sr 7726629838 , customer is also reaching out to WP to see about an exchange . Ordering tub and outer door . Ordering insulation due to water saturation . Please call to set return ; ordrng 1 W10315897 (pad-ins) and 1 W10380173 (pad-ins) and 1 W10712594 (door-inner) and 1 W10713316 (TUB) and 1 W10746772 (pad-ins)"
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW95HEDU0 "Arrived onsite to install new water level sensor to front load washer from prior tech’s diagnosis. Removed and replaced switch. Reassembled, clear error codes and ran auto test cycle. Unit ran test successfully. No other issues found. All water connections were dry at time of service."
Near Jarrell, TX 76537
Dylan T.
Job Details: 12/13/2019
REFRIGERATOR LG LFX25973D Arrived on site customer complaint was freezer not cooling found that I need a compressor part needs to be ordered unit is going to be under warranty with the compressor ; ordrng 1 TCA38091801
Near Austin, TX 78754
Cliff
Job Details: 12/13/2019
OVEN WHIRLPOOL WFG550S0HZ1 Arrived on site to replace sensor for oven. Tested sensor and found it in proper range. Calibrated Oven for homeowner. All is working properly at this time.
Near Georgetown, TX 78628
David
Job Details: 12/13/2019
OVEN WHIRLPOOL WOS72EC7HS00 "Arrived on site to diagnose a wall oven with a frozen UI display that is unresponsive. Power cycling does not resolve the issue, as it comes back on and just freezes. Will need new UI/Panel to resolve. Ordering 1 W11352628 UI. Will bring control on return visit as well.; ordrng 1 W11352628 (UI PANEL)"
Near Austin, TX 78727
Paul
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for the dishwasher leaking from under the unit. I found the drain hose at the disposal not clamped to the disposal and just setting on the fitting causing water to run to the rear of the cabinet, thru the drain hole hose, and out on the floor. I connected the hose to the disposal and there were no other water leaks present at the time of service. I went over with the landlord to make sure the tenants were using dishwasher safe detergent.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite to install temp logger to French door refrigerator per Techline request. Installed temp logger.
Near Salado, TX 76571
Al
Job Details: 12/13/2019
COOKTOP JENN-AIR CVE3401B
Near Austin, TX 78717
Lou
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator ice maker and water dispenser not working. Upon further inspection, I tested the water dispenser and water dispensed. I opened the left RC door and found it badly molded on the inner side and the customer had taped a coin on the door to help engage the door switch. I found that the ice maker fill tube was frozen up. Using my steamer, I removed the ice from the ice maker fill tube chute and the fill tube. Using my jumper wire from points T-H I tested the ice maker and it operated as designed. I am ordering the left RC door and an ice maker. No water leaks observed during service.; ordrng 1 W11307224 (DOR-FIP ) and 1 WPW10300024 (icemaker)"
Near Austin, TX 78757
Andy
Job Details: 12/13/2019
WASHER MAYTAG MVWC555DW1 "Arrived on site for washer not draining. Tested and inspected unit and found failed drain pump. Ordering part as well as hoses in case needed No water leaks present at time of service.; ordrng 1 W10652930 (hose) and 1 W10876600 (drain pump) and 1 W11244231 (hose)"
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW8500DC Arrived on site for unit making a grinding noise. Customer informed me that the wash plate is not moving to wash the clothes either. Found wash plate defective. Remove wash plate and unit now operates properly and at the proper sound levels. All water connections are dry.
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW8800YC0 "Arrived on site for “noisy and shaking operation” complaint. Per previous diagnosis, removed and replaced rotor, stator, tub ring and bearing. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78704
Wesley
Job Details: 12/13/2019
WASHER WHIRLPOOL WET4027HW0 Arrived on site and replaced latch to correct issue. Unit now will not engage latch at all. Ordering replacement latch due to defective. Also ordering control if can be covered with s code. Schedule for early next week 2 man. ; ordrng 1 W11367652 (CONTROL)
Near Austin, TX 78728
Paul
Job Details: 12/13/2019
WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer getting an out of balance error message. On arrival I found the washer full of wet clothing and a large stuffed animal. I explained to the customer that the unit could not be loaded like this because that will throw it out of balance. I found the machine rocking because the weight wasn’t distributed correctly on the feet. I set the feet correctly. I removed the stuffed animal and tested the unit in a drain and spin with the rest of the clothing. The unit completed the cycle and worked as designed. Call complete.
Near Buda, TX 78610
Leonardo
Job Details: 12/13/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site to test unit for big burner not igniting. Found left front burner taking long to ignite, replaced left front burner head test unit and unit test good job complete."
Near Temple, TX 76501
Al
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW5000DW "Arrived to install previously ordered part.Removed and replaced the internal drain hose.Reassembled, calibrated and also ran a quick cycle and drained the unit with NO LEAKS.Job complete"
Near Round Rock, TX 78664
Andy
Job Details: 12/13/2019
RANGE MAYTAG MER6600FZ2 Arrived on site for seal melted and dent in control panel. Found cosmetic issues with cooktop seal. Contacted office and was instructed cosmetic is covered. Ordering cooktop and will return with panel. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11091927 (cooktop)
Near Austin, TX 78703
Wesley
Job Details: 12/13/2019
ICE MACHINE KITCHENAID KUIC18PNTS2 Arrived on site and found the recirculation pump out and the resevoir leaking. Replaced recirculation pump and putting resevoir and drain pump on order to repair leak. Unit is now producing. ; ordrng 1 WP2313705 (pump) and 1 WP2324334 (pan-water)
Near Austin, TX 78753
Cliff
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker fill tube heater broken, and right side RC door has a torn gasket. Both parts will need to be replaced to complete repairs..; ordrng 1 W10917312 (gasket-dor) and 1 W11366500 (FILL TUBE HEATER)"
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 12/13/2019
REFRIGERATOR MAYTAG MFI2269FRW00 Arrived on site for noise condition. Found bell arm not fully inserted into front module. Corrected and all water connections are dry.
Near Cedar Park, TX 78613
Jonathan
Job Details: 12/13/2019
WASHER LG WT7100CW Arrived on site to install previous previous diagnosed part. Removed failed valve and installed new. Tested unit and found loud odd noise from drain pump. Inspected drain pump and found clear of any objects that could possibly cause sound. Drain pump is working and customer can use. Will need to replace drain pump. .; ordrng 1 DRAINPUMP
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFG550S0HZ0 Arrived on site for lower drawer not staying in place. Found the two glides for the lower drawer were broken. Unit now operates properly.
Near Austin, TX 78759
Andy
Job Details: 12/13/2019
WASHER MAYTAG MVWB765FW3 Arrived on site for washer clinking noise. Tested and inspected unit and found loose agitator and coins in tub. Removed coins and tighten agitator. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78626
David
Job Details: 12/13/2019
DISHWASHER GE GDF620HMJ4ES "Arrived on site to diagnose issue with dishwasher not cleaning dishes well. Talked to property owner and was informed guests had let them know the dishes were coming out with soap residue on them. On inspection of the unit found the inside was caked with soap powder residue and filter was coated as well. Unit is running and cycling and there is no issue present with the door as described. Customer just needs to do a thorough cleaning of the unit, run hot water first so that soap breaks down. Advised to use rinse aid as well.
Near Austin, TX 78737
Luis
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for weak water flow. Tested dispenser weak flow,removed filter good flow,reinstalled filter same issue. Called tech support per tech support replaced filter head,installed filter same issue,removed filter good flow with filter installed weak water flow called tech support per tech support all parts have been replaced for customer to contact customer service. File #7726631529"
Near Killeen, TX 76543
Arthur B.
Job Details: 12/13/2019
DRYER MAYTAG MEDC465HW0 Arrived onsite for customer complaint of dryer making grinding noises when tumbling. Removed drum and found dryer wheels seized. Removed and replaced wheels. Reassembled and tested. Dryer now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78749
Kevin
Job Details: 12/13/2019
DRYER WHIRLPOOL GGW9878PW1 "Arrived on site and inspected dryer and found cycle end buzzer is running constantly, replaced timer and this had no effect. ; ordrng 1 WP3977456 (switch-pts)"
Near Austin, TX 78746
Luis
Job Details: 12/13/2019
REFRIGERATOR JENN-AIR JB36NXFXLW04 "Arrived on site for water leaking. Diagnosed frozen drain found obstruction in drain,cleared ice from drain,removed obstruction,flushed drain tube checked water flow through drain good.
Near New Braunfels, TX 78130
Richard
Job Details: 12/13/2019
WASHER MAYTAG MVWB865GW0 Arrived onsite for the washer not spinning during spin cycle. Found the suspension rods were worn out. Need to order parts. Found error code for the clutch/shifter. Replaced clutch with new and tested good. replace suspension rods. Office to time frame.; ordrng 1 W11130356 (suspension)
Near The Hills, TX 78738
Luis
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KSRS27FGSS13 "Arrived on site for ice issues found icemaker rake stuck diagnosed faulty icemaker,installed new icemaker ran icemaker through a cycle water filled icemaker correctly.
Near Kyle, TX 78640
Leonardo
Job Details: 12/13/2019
MICROWAVE WHIRLPOOL MMV4205DS4 Arrived on site to test unit for unit not heating. Test unit and found high voltage not working unit not heating. Found bad magnetron capacitor and diode.
Near Spicewood, TX 78669
Scott
Job Details: 12/13/2019
DRYER MAYTAG MEDB855DC4 Arrived on site for long dry time . Unit does have proper vent flow . Ran temp checked. Normal highs but on low side unit is dropping to almost room temp before heating cycle starts again . Checked board and found stuck relay . Ordering control . No lint build up at time of service .; ordrng 1 W11158453 (CONTROL)
Near Austin, TX 78730
Paul
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the evaporator cover and the main control. I made sure the door hinges were loaded. I tested the new control version and found it showing 9.0.0. I tested the unit and found it working as designed. The unit is not connected to a water supply. Call complete.
Near Austin, TX 78749
Leonardo
Job Details: 12/13/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to test unit for unit leaking.
Near Seguin, TX 78155
Richard
Job Details: 12/13/2019
WASHER MAYTAG MVWB835DC5 Arrived onsite for the washer not filling all the way with water. Ran diagnostics all functions checked out good. Washer working to manufacture specs. Instructed customer on proper use and care of washer. Complete
Near Austin, TX 78757
Andy
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT720PADB1 Arrived on site for dishwasher not operating. Tested and inspected unit and found failed controls. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78746
Leonardo
Job Details: 12/13/2019
MICROWAVE KITCHENAID KBMS1454BSS Arrived on site to replace switch holder and spring. Replaced parts test unit and unit test good job complete.
Near Austin, TX 78747
Kevin
Job Details: 12/13/2019
WASHER AMANA NTW4516FW1 "Arrived on site and inspected washer and found no saved error codes, found a mixed load of sweaters and a down windbreaker. Showed customer how this is an unbalanced load. Corrected load and showed how it will spin it properly loaded. Washer is operating as intended, no water leaks from connections at time of service. Sent video of washer spinning with clothing toDW, job complete"
Near Austin, TX 78748
Kevin
Job Details: 12/13/2019
WASHER MAYTAG MVWB300WQ0
Near Austin, TX 78738
Luis
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for loud noise ran diagnostics no odd noise present from fans,found small gap at corner of gasket adjusted gasket unit working as designed."
Near Georgetown, TX 78628
James
Job Details: 12/13/2019
REFRIGERATOR KENMORE 795.7313341 "Arrived on site and tested operation. I found unit not cooling properly. Freezer temp at 47 and fresh food at 52. Ran diagnostics and found compressor and fans running during diagnostics but the compressor making a gurgling sound. After diagnostics fans and compressor shut off and did not come back on. Unplugged unit for 1 minute and plugged back in. Unit is cooling at this time but the compressor is failing which Caused control to error out and shut the system down. Unit will need new compressor, drier and stub to repair.; ordrng 1 ADH73150210 (DRIER) and 1 TCA38091801 (COMPRESSOR ) and 1 TJ90SF8404 (STUB) and 1 TOOL (JIG)"
Near Pflugerville, TX 78660
David
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site to diagnose an icemaker not producing after last service visit. Attempted to jump unit and force harvest cycle. Unit was not responsive. Removed icemaker and found ice was in the mold, but did not eject. Called tech line (SR7726633322). Checked voltage with door switch engaged and had 120v as needed. Per tech line replaced the icemaker again. Replaced icemaker and as soon as Switch was pushed the unit filled. All is working as designed at this time. Call complete."
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “F2E2 error code” complaint. Inspected unit and found ui shorted.Ordering new ui.No leaks detected, at time of service.; ordrng 1 W11368911 (UI)"
Near Georgetown, TX 78628
Lou
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW7500GC2 "arrived on site to install previously diagnosed and ordered parts. Per the previous techs diagnosis, I removed and replaced the gearcase, clutch, & washplate due to an unknown noise during agitation. Also, while removing the rotor and stator, I found several scratches on the magnets of the stator; therefore, I removed and replaced it. Calibrated the unit and tested and the unit is operating as designed with no unusual noises. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the IM in the FC section was not working. I tested temps in the FC=9 degrees. I found that the IM shut off arm was in the off position. Placed the arm down and watched the IM harvest and water dispensed into the tray. Advised customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78726
Jonathan
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDF760SADM1 "Arrived on site for dishwasher not draining. Inspected unit and work area. Checked garbage disposal and found drain line clogged cleared drain line and tested unit and found draining. Customer stated that she bought unit at Home Depot and had extended warranty. Informed customer when service is needed to contact Home Depot. Ran drain cycle twice to flush hot water though drain line. Found all operating, no water leaks detected.
Near Austin, TX 78759
Jonathan
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer making grinding sound during agitation . Found unit not installed and in customer kitchen. Installed unit and found aftermarket drain line installed and bent(see SD-QuickPic). Performed diagnostics mode and checked fault codes. Found fault F9-E1 for slow drain. Performed automatic test mode and no sound occurred. Inspected clutch and gear case, found no abnormal wear and tear. Removed wash plate and found minor wear and tear on threads. Installed new plate. Ran quick wash cycle to test operation. Spoke with customer on getting the correct drain line. All else tested good, no water leaks detected."
Near Austin, TX 78758
Cliff
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to replace both RC doors for refrigerator. Replaced both doors and nameplate. All is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78734
Scott
Job Details: 12/13/2019
RANGE JENN-AIR JDS9860AAP "Arrived on site for poor heating in oven . Checked element and sensor ,all checked normal . Preheated oven ,took 20 mins to heat to 315 . Turned oven then back on ,unit stayed 315 on temp prob but oven control was started to rise on temp . Will need control.
Near Round Rock, TX 78681
Dylan T.
Job Details: 12/13/2019
WASHER MAYTAG MVWB765FC3 Arrived on site customer complaint was water going into the washer when it wasn’t on replace the water valve ran the unit everything else work great all lines are dry
Near Rogers, TX 76569
Al
Job Details: 12/13/2019
RANGE KITCHENAID KGCU467VSS02 Arrived to inspect gas cooktop with front center burner issues.When turned on the front center burner ignites with a huge flame.I discovered there is NO orifice in the center burner.Customer will call office with correct model and serial number and a return service date.I photographed the unit and the issue.UNABLE TO CONFIRM MODEL AND SERIAL ON THIS DATE.; ordrng 1 RESEARCH (NEEDS FRONT CENTER ORFICE )
Near Round Rock, TX 78681
Paul
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. After defrosting the unit and upon further inspection I found right side screw anchor on the evaporator housing broken loose and the right side of the housing. broken out. Will need to replace the evaporator assembly and the cover to complete service. Ordering W10917531 EVAPORATOR. Sent routing a message to weigh the call for 2 hours and get SS labor authorized.; ordrng 1 W10917531 (EVAPORATOR)
Near Austin, TX 78702
Wesley
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW560CHW0 "Arrived onnsite for unit not latching. No error codes. Replaced latch. Unit will lock and run in diagnostics but will not in regular use. Ordering main control to repair, office to reschedule. 2 man required for access. ; saved tckt"
Near Austin, TX 78732
Scott
Job Details: 12/13/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for washer not completing cycle . Ran diagnostics ,for long fill error code . Manually ran valve test all checked good. Ran test wash all checked normal . Couldn’t duplicate water issue . Did talk to customer and last two times used washer problem didn’t reoccure . Customer is on a tankless water heater and just changed filter . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78750
Jonathan
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator not cooling. Found unit has been unplugged since last tech was out. Customer stated that Mr. Appliance has been 4 or 5 times for same issue. Customer also stated that freezer will quit freezing 1st then power failure will occur . Powered unit on and performed diagnostics mode. Tested all DC fans and found all responding in diagnostics mode. Tested all other operations and was not able to locate failure. Tested DC motors resistance at control and tested defrost circuit. Called Whirlpool tech support and spoke with Kevin, went prior service and testing. He stated that to leave unit plugged in and have customer call when failure occurs. So I taking the best education guess from experience and customers description of failure. Removed FC evaporator fan and installed new. Removed main control and installed new.
Near Round Rock, TX 78681
David
Job Details: 12/13/2019
DRYER MAYTAG MED6630HC0 Arrived on site to diagnose a dryer making a loud rumbling sound when in motion. Ran dryer and heard vibration and noise coming from the rollers. Removed and replaced all rollers and idler pulley roller. Retested unit and all is now working as designed. Call complete.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW8040DW4 Arrived on site customer complaint was washing machine will not add cold water had a bad water valve replaced a part ran the unit everything else worked great all lines are dry
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/13/2019
MICROWAVE KITCHENAID KMHS120ESS8 Arrived on site customer complaint was microwave light will not go out replace the main control board put everything back together all work great as designed
Near Austin, TX 78739
Kevin
Job Details: 12/13/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found customer has video of it making noise. Found saved error code F0E3 Disassembled washer and found clutch and slider are damaged. Replaced gearcase and clutch. No water leaks detected at time of service, job complete"
Near Round Rock, TX 78681
Dylan T.
Job Details: 12/13/2019
WASHER LG WM3700HVA Ebr85871801Arrived onsite customer complaint was unit tripping breaker put in test mode ran unit got nF error code called tech line they said it’s the WiFi bored to replace ; ordrng 1 Ebr85871801
Near Round Rock, TX 78665
David
Job Details: 12/13/2019
MICROWAVE KITCHENAID KMHC319ESS3 "Arrived on site to install previously diagnosed parts. On arrival the unit was in the garage with the casing removed. Examined interior of the unit to check for any scorch marks or source of the smoke. Customer informed me that when the issue occurred the unit was idle and not being run, and they saw the smoke coming from the area on the right side next to the control. Installed he new door only, as control was not received at time of return. Reordering 1 control W11413135, power cord W10708076, and also 1 mounting plate W11025649. ; ordrng 1 W10708076 (cord-power) and 1 W11025649 (plate-mtng) and 1 W11413135 (CONTROL)"
Near Austin, TX 78758
Cliff
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site to perform sealed system repair on refrigerator. Located leak at evaporator weld. Repaired leak and verified all parts and components were good. Install filter dryer and process stub. Vacuumed unit and charged with recommended amount of refrigerant. Tested unit and found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78745
Kevin
Job Details: 12/13/2019
REFRIGERATOR GE DFE29JMDAES "Arrived on site and inspected refrigerator and found freezer temp is 12 degrees, attempted to cycle freezer icemaker in and found motor is failing. Inspected fresh food door icemaker and found final is blocked by ice. Took pictures. Spoke with GE tech assist and they said this is due to the type of plastic used on the icemaker at the time. A new icemaker would be needed to correct the issue. no water leaks from connections at time of service
Near Leander, TX 78641
Lou
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL KDTE234GPS0 "arrived on site to inspect dishwasher not getting any water. Upon further inspection, customer advised they pulled the unit out and found the water line kinked. I placed the unit in diagnostics showing no error codes and tested. While testing, I found where the line was kinked and was able to straighten the hose out and get the kink out of the hose. Checked water flow into the tub and it was good. Unit completed testing and showed no error codes. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 12/13/2019
VENTHOOD UNKNOWN UXT4230ADS2 "Removed and replaced failed light switch, open on low setting. Operation is noW correct."
Near Wimberley, TX 78676
Robert
Job Details: 12/13/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on job to replace filter head. Replaced filter head and test .
Near Cedar Park, TX 78613
James
Job Details: 12/13/2019
REFRIGERATOR IKEA IK8FXNGFDM01 "Arrived on site and found no refrigerant in system. Inspected for a leak and found the factory crimp has leaked and oil was on the stub. Installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Unit held vacuum and charged with 4.2 oz 134a. Tested for proper operation and unit is cooling. Job complete"
Near Wimberley, TX 78676
Robert
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on job to install doors. After replacement test operation. No leaks detected at time of service
Near Austin, TX 78747
Leonardo
Job Details: 12/13/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for unit not getting to temp. Test unit and found oven not igniting. Test unit and found igniter was disconnected. Secured connection test unit and u it test good job complete
Near Liberty Hill, TX 78642
James
Job Details: 12/13/2019
OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site and tested operation. I found fault for door lock motor. Tested oven temp at 350 and found unit finished pre heat cycle at 300 then after 5 minutes the unit cycled back on and continued to pre heat. Once preheated properly the unit maintained temperature. Failure is caused by control short cycling pre heat cycle.
Near Georgetown, TX 78628
Lou
Job Details: 12/13/2019
DRYER LG DLE2350R "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and it began to make a loud grinding noise as if the drum was warped. I disassembled the unit and found the front right roller was badly worn. Also found that all of the rollers did not roll well due to lint accumulation on the shafts from grease being applied to the shafts. Also found the idler pulley was beginning to wear. I removed and replaced the right front roller and idler pulley and cleaned the grease/funk from all of the axles and reassembled the unit. Retested the unit and it operated as designed and quietly. No lint observed during service, job completed."
Near Round Rock, TX 78664
Andy
Job Details: 12/13/2019
MICROWAVE WHIRLPOOL WMH31017HW3 Arrived on site for microwave not heating. Tested and inspected unit and found wire disconnected at magnetron. Connected wire and tested unit. All operations are normal. No other repairs are needed at this time.
Near Austin, TX 78705
Wesley
Job Details: 12/13/2019
DRYER WHIRLPOOL WED5620HW0 Arrived onsite and installed new UI to restore function. Also found cause to be blockage in dryer vent. Cleared and shortened vent. All checks good.
Near Austin, TX 78737
Luis
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for damaged fresh food door and loud fan motor. Installed a new fan motor ran diagnostics fan no longer making him pitched noise,replaced fresh food door checked door operation good."
Near Smithville, TX 78957
Joseph C.
Job Details: 12/13/2019
DISHWASHER GE ZDT915SPJSS "Arrived on site for “not completing cycles” complaint. Inspected unit and found loose connection to control. Reconnected harness to control. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78759
Jonathan
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFC300EWH03 "Arrived on site for refrigerator not making ice. Performed diagnostics and advanced ice maker cycle. Found inlet valve activating but no water to ice maker. Inspected fill line and found water chute to ice maker frozen from failed valve. Thawed chute and installed. Tested ice maker operation. All tested good, no water leaks detected."
Near Spicewood, TX 78669
Luis
Job Details: 12/13/2019
FREEZER WHIRLPOOL WZF79R20DW00 "Arrived on site for noise complaint,found unit resetting itself and causing alarm to chirp installed new main control
Near Austin, TX 78758
Andy
Job Details: 12/13/2019
RANGE WHIRLPOOL WFE510S0HS1 Arrived on site for range door not closing properly. Tested and inspected unit and found failed hinge on right side of unit. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Smithville, TX 78957
Joseph C.
Job Details: 12/13/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site for “bottom light out” complaint. Inspected unit and found loose connection, at bulb base. Reconnected wire to bulb base. Tested unit. Unit is performing as designed."
Near Leander, TX 78641
Lou
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher not draining. Upon further inspection, I placed the unit in diagnostics showing error code F8E2. Due to water being in the tub, I pressed & held the start button to turn on the drain pump and nothing happened. I removed the water from the tub. I removed and replaced the drain pump and retest3d and the unit operated as designed. No water leaks observed during service, job completed."
Near Kingsland, TX 78639
Thomas L.
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW5800SW0 Arrived on site for no operation. Found the unit to have a failed lid switch. Replaced lid switch and all operations are now normal and all water connections are now dry.
Near Austin, TX 78747
Leonardo
Job Details: 12/12/2019
OVEN KITCHENAID KEBK101BSS00 Arrived on site to replace console. Replaced console test unit and unit test good job complete.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW8040DW2
Near Killeen, TX 76549
Al
Job Details: 12/12/2019
UNKNOWN UNKNOWN W1234567
Near Liberty Hill, TX 78642
Arthur B.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite to install new compressor to french door dual evaporator refrigerator from prior tech’s diagnosis. Removed compressor and installed new replacement using braising methods. Vacuumed unit down to -25. Charged with 5.5oz of R134a refrigerant. Observed pressure and frost patterns. Good frost pattern forming on evaporators.All water connections were dry at time of service.
Near Austin, TX 78749
Kevin
Job Details: 12/12/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site and inspected washer and did not find any saved error codes, sent washer into a diagnostic cycle and ran all functions in manual and it did not make any excessive noise or move. Spoke with customer about correct loading procedure to ensure balancing the load correctly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78747
Kevin
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site and inspected washer and found water valves have failed, replaced water valves and washer is now operating normally. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 12/12/2019
WASHER MAYTAG MVWC565FW1 "Arrived onsite for the washer not turning on, upon inspection we found the control board was inoperable, after replacing we found the lid lock and latch were also broken and not working. ; ordrng 1 W10682535 (latch)"
Near Austin, TX 78729
Paul
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived onsite to replace the previous diagnosed parts. I replaced the compressor, drier, and added a low side access valve. I charged the system with 4.23 oz’s of R134A. I tested the unit and it is working as designed."
Near Austin, TX 78741
Kevin
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site and inspected refrigerator and found water leaking on the interior, after clearing and resetting water has stopped. The water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/12/2019
WASHER MAYTAG MVWC200BW0 "Arrived onsite for customer complaint of took load washer making loud grinding noises when spinning. Spin unit and found gearcase warn All water connections were dry at time of service."
Near Driftwood, TX 78619
Kevin
Job Details: 12/12/2019
OVEN KITCHENAID KEBC107KSS03 "Arrived on site and replaced front glass panel diagnosed on previous visit, after replacement oven door is now correct. job complete"
Near Austin, TX 78723
Joseph C.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived on site for “no cool” complaint. Inspected unit and could hear start device tripping. Removed and replaced start device. Compressor makes slight humming noise, then, shuts off start device. Owned out compressor pins and found them to not be within specifications. Ordering new compressor, evaporator, uv drier and access valve. Will need sealed system tech and two hours, for this call. Office to set return schedule, due to time requested and need for sealed system tech.; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer UV) and 1 WPW10507886 (compressor)"
Near Austin, TX 78702
Leonardo
Job Details: 12/12/2019
DISHWASHER KITCHENAID KDTE104ESS2 Arrived on site to test unit for broken dispenser. Replaced dispenser,Test unit for leaks no leaks present at this time job complete.
Near Leander, TX 78641
Lou
Job Details: 12/12/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "arrived on site to inspect microwave venthood light not turning off. I verified that the bulb harness wasn’t grounded. Attempted to turn the light off and the display indicated it was off, but the light was still on. I removed and replaced the the main control and retested and the light operated as designed. Job completed."
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KBSN602ESS01 Arrived on site for no lights working. The actual issue is that the freezer lights for all and one fresh food light is out. For the tech sheet this is controlled by the driver and the user interface. Will order both and replace. Water connections are all dry. Office will locate control and reschedule with customer the customer is OK with.; ordrng 1 W10798006 (contrl-box)
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for customer complaint of slow water flow on SxS refrigerator and FC light shade not staying on. Tested unit and confirmed issue. Removed water valve and found blockage near valve at house. Removed all blockage. Tested valve. Water now flows well. Used scrapper to remove foam on lamp holder on liner. Shade now sits as designed. No other issues found.