Near Cedar Park, TX 78613
Lou
Job Details: 07/19/2019
OVEN FRIGIDAIRE FGFL79ECB "arrived on site to inspect range oven not lighting. Upon further inspection, I removed the bottom panel & burners baffle to expose the burner and Ignitor. I tested the unit on Bake. @350 degrees. The Ignitor came on, but it took almost 1 min for the burner to ignite. I removed and replaced the Bake Ignitor and tested. Unit operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78729
Andy
Job Details: 07/19/2019
COOKTOP KITCHENAID KECD867XBL02 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/19/2019
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site to repair unit that is making extremely thin ice. Tested unit and found that the unit has a very weak/defective inlet water valve which in letting almost no water in. Replaced water valve and reservoir now fills properly. All water connections were dry.
Near Austin, TX 78757
Wesley
Job Details: 07/19/2019
COOKTOP JENN-AIR JGCP436WP01
Near Austin, TX 78737
Leonardo
Job Details: 07/19/2019
RANGE GE PP9830DJ1BB Arrived on site to replaced fan switch. Replaced switch test unit and unit test good job complete.
Near Jonestown, TX 78645
James
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived on site and tested operation. I found cold water dripping into unit constantly and water staring to run around tub ring and leak from underneath unit. Installed new valve and cleaned up water. Tested operation and found unit working properly and no leaks found after repair. Job complete
Near Waco, TX 76711
Arthur B.
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived onsite for customer complaint of top mount refrigerator not closing properly RC door. Upon inspection, found liner warped not allowing gasket to sit right to cabinet. Ordering new RC door. OF to R/S. No water source connected.; ordrng 1 LW10642551 (dor-fip SS)"
Near Waco, TX 76708
Arthur B.
Job Details: 07/19/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer DOA. Removed console and found control shorted. Removed and replaced control. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of services.
Near Spicewood, TX 78669
Paul
Job Details: 07/19/2019
DRYER GE GTD65EBSJ4WS Arrived onsite for the dryer that makes a beeping noise when the unit is off and the door is closed. I found that when the door is opened the sound goes away. The sound is coming from the control. I tried reprogramming the control but had the same results. I turned the power off on all the other 240VAC appliances in the home and the washer to see if there was some kind of interference causing the issue but the noise continued. Need to replace the control to complete service. Ordering c-notes & WE04X29097 CHASSIS AND BOARD ASM.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 WE04X29097 (CHASSIS AND BOARD ASM)
Near Austin, TX 78729
Tyler B.
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for unit not making ice. Found ice stripper failed. Replaced ice maker and tested good, no leaks on site"
Near Austin, TX 78746
Andy
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KSSC48QVS05 Arrived on site for refrigerator not making ice. Tested and inspected unit and found receiver not seeing ice maker. Found service pointer stating to replace receiver controls and ice maker. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Customer paid in full on CC.
Near Austin, TX 78732
Paul
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW6200VW0 Arrived onsite for the washer that is leaking. Was stated it was somewhere around 12-16oz’s of water on the floor when this happened but stated it hasn’t happened again. I did visual checks and all looked good. I ran the diagnostics cycle and the unit worked as designed. There were no water leaks present. I found the fabric softener dispenser cup full of left over softener and advised the customer on cleaning it. The bleach and fabric softener cups are over filling just a little but not enough to leak. I explained to ms that if anything I would recommend changing the fill valve.Call complete.
Near The Hills, TX 78738
Paul
Job Details: 07/19/2019
COOKTOP WHIRLPOOL KECD867XSS01 Arrived onsite for the cooktop to replace the previous diagnosed parts. I replaced the cooktop and installed the unit with new foam tape. I tested the unit and it worked as designed. Call complete.
Near Austin, TX 78756
Joseph C.
Job Details: 07/19/2019
DRYER WHIRLPOOL WET3300XQ1 "Arrived on site for “broken blower wheel” complaint. Per my previous diagnosis, removed and replaced broken blower wheel and drive motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78738
Luis
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived on site for defrosting issue. Found ice build up on back cover. Ran diagnostics found test 6 bimetal reading open,evaporator fan motor has already been replaced that includes bimetal. Diagnosed faulty main control,installed new main control ran test 6,test 6 reading bimetal closed. Ran unit through a forced defrost cycle unit working correctly. If problem continues customer will need to defrost unit"
Near Pflugerville, TX 78660
Jonathan
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Rd arrived onsite for refrigerator freezing items in RC. Performed diagnostics found damper control was not closing completely still allowing freezing air into rc, replaced damper control. Confirmed damper control was closing completely now"
Near Austin, TX 78731
Andy
Job Details: 07/19/2019
MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site for microwave with no display. Tested and inspected unit and found failed Panel control. and 1 W10588761 (PANEL )
Near Austin, TX 78746
Leonardo
Job Details: 07/19/2019
DISHWASHER WHIRLPOOL WDF550SAFS Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Unit filling with water but not spraying. Will need to order new motor assembly WPW10567645 and clamps WPW10567646 x6 and other clamps W10783615 and control board W10891575. Office to reschedule to make sure we get correct clamps. ; ordrng 1 CNOTE (CNOTE ) and 4 W10783615 (CLAMP )s and 1 W10891575 (CONTROL BOARD ) and 1 WPW10567645 (MOTOR ASSEMBLY ) and 6 WPW10567646 (CLAMPS )s
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/19/2019
WASHER LG WT4801CW Arrived on site for unit displaying LE failure code. Inspected unit and found that the nut securing the rotor was about to come off. Tighten rotor nut and unit tested properly. Water connections were dry.
Near Georgetown, TX 78633
Joel G.
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install parts I previously ordered. Upper ref LEDs are now working but ice room fan still doesn’t come on in diags but came on in bro al mode. Ran diags and ice room sensor reads open along with ff def sensor. Called source spoke w/ Kurt, who recommends replacing ice maker and ff evap fan mtr, file#7725390663.
Near , TX 78681
Thomas L.
Job Details: 07/19/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to repair unit that will not except all commands. Found that the touch panel would not activate certain selections. Replaced console panel. Unit now works properly. This is a builder track home that was open and nobody was present during repairs.
Near Austin, TX 78753
Joseph C.
Job Details: 07/19/2019
WASHER MAYTAG MVWB765FC2
Near Marion, TX 78124
Robert
Job Details: 07/19/2019
WASHER MAYTAG MVWB765FW1 Arrived on job for complaints of clothes getting stuck under agitator. ; ordrng 1 W11161960 (AGITATOR )
Near Cedar Park, TX 78613
Lou
Job Details: 07/19/2019
DRYER MAYTAG MEDB835DW3 "arrived on site to inspect dryer error code. Upon further inspection, I placed the unit in diagnostics showing error codes F4E3 & F4E4. I cleared the codes and continued with testing. The unit tested good with no further error codes. Tested the unit airflow using my airflow tester and it passed. Checked the vent tube at the back and checked the blower wheel & housing and find no lint or blockage. I placed some items in the unit and turned it on normal selection and after approximately 10 mins, the unit never failed/showed an error code. I verified voltage at the outlet, terminal block and at the control and got the proper voltage each time (240). I advised the customer of my findings. No lint observed during service, job completed."
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/19/2019
MICROWAVE AMANA AMV2307PFS2 Arrived on site to diagnose microwave making sounds when fans turn off. Noise is from the vent closing after fan is shut off which is completely normal. Informed customer of operations and sounds it makes when running fan. All is fine.
Near Austin, TX 78749
Scott
Job Details: 07/19/2019
DRYER LG DLE1501W "Arrived on site for long dryer times . Found unit had the energy saver feature turned on . Ran diagnostics, all checked good . Couldn’t find any air flow restrictions . Turned off saver mode . Mark from office was on site and explained feature which would use 1/3 - 1/4 of normal heating . Customer autho service charges for diagnostics fee .
Near Leander, TX 78641
Lou
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I found that the unit is extremely warm in both the RC & FC sections. Placed the unit in diagnostics and tested and found the thermistors were good and the condenser/compressor fan ad Evap fan were operating. Removed the back cover and found the compressor hot to the touch and heard it click on while inspecting. Checked the evaporator and it was dry with no frost pattern. I advised the customer of my findings and advised it would need a sealed system repair. I am ordering the compressor, dye dryer, access valve, evaporator, and CNOTE-2HR JOB and CNOTE-AUTHORIZATION. Will return with prescreened parts. No water leaks observed during service. Office to scheduled return service.; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (AUTHORIZATION ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 W11256565 (EVAPORATOR ) and 1 WPW10143759 (dryer)"
Near Killeen, TX 76549
Al
Job Details: 07/19/2019
DRYER AMANA NED4655EW1 Arrived to inspect no power to dryer.Checked voltage at the outlet and got 0 on all readings.Plugged the unit in and checked voltage at back of the unit and received 0 as well.Customer will contact landlord to notify a licensed electrician to repair outlet voltage.Job complete
Near Austin, TX 78722
Joseph C.
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker faulty, for harvest. Works for water valve. Removed and replaced ice maker. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near San Marcos, TX 78666
Robert
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job for complaints of temperature too warm. Found frost building on back of freezer again. Ran diagnostics and it showed defrost sensor too warm again. Replaced control and ran diagnostics. Defrost sensor now showing good. Removed ice from evaporator. No leaks detected at time of service
Near Taylor, TX 76574
Steve C.
Job Details: 07/18/2019
FREEZER MAYTAG MRT118FFFH00 Arrived on site for the unit is not freezing or cooling properly. Found the freezer temperature is at 46°. Did not find any UV dye on any joints or copper. Found the low side is a -10 vacuum and the high side is at 125. Called Whirlpool Sr#7725375114 Steve
Near Killeen, TX 76543
Arthur B.
Job Details: 07/18/2019
WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for dealer complaint of load n go drawer not closing. Unit is floor model. Found air trap hose disconnected causing drawer to catch. Secured hose trap. Drawer now closes as intended. No other issues found. No water source connected.
Near Austin, TX 78746
Leonardo
Job Details: 07/18/2019
DISHWASHER KITCHENAID KDTE254ESS0 Arrived on site to test unit for panel shorting out. Found broken panel will. Need to replace panel ordering new panel W10902370 will need autho office to reschedule ; ordrng 1 W10902370 (PANEL )
Near Austin, TX 78749
Luis
Job Details: 07/18/2019
REFRIGERATOR HOTPOINT HSS25GFPHWW "Arrived on site for no cool. Found unit with power unit would not power on,dispenser display losing power when activating water or ice dispenser no power to dispenser motor,found unit not sending power to fans or compressor diagnosed unit will need main control and display.
Near Georgetown, TX 78626
Joel G.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site to diagnose fridge making noise when opening door and doors not aligned. Space between doors isn’t perfect gap from bottom to top but doesnt affect function of the fridge. I applied food grade grease I had on hand to reduce noise when opening doors . Cams are fine and doors open fine. No leaks detected.
Near Round Rock, TX 78681
Joel G.
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to diagnose washer not spinning. Ran diags and found long drain time. Accessed the drain and blew right through the drain hose. Slow drain indicating impeller on drain pump going out. Also, ran a drain and spin and board never sent voltage to drain pump but in diags it did. Will secure drain on return visit, customer to not attempt using washer. No leaks detected. ; ordrng 1 W10876600 (drain pump)"
Near Canyon Lake, TX 78130
Robert
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of not spinning out clothes. Ran diagnostics and no codes. Ran calibration and test cycle washer reached full spin speed. If problem continues recommend replacement of control. No leaks detected at time of service.
Near Taylor, TX 76574
Steve C.
Job Details: 07/18/2019
COOKTOP WHIRLPOOL WFC310S0EW1 Arrived on site to replace the left front element. Replaced the part and tested the unit. Unit works properly and job complete.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/18/2019
REFRIGERATOR ELECTROLUX FGHS2631PF4A
Near Austin, TX 78759
Tyler B.
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW4950HW0 "Arrived on site for unit leaking, found leaking fro. Gearcase seal. Replaced gearcase and tested good no leaks on site"
Near Austin, TX 78704
Andy
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator ice buildup and water leaking. Tested and inspected unit and found unit has failed drain tube not allowing water to flow creating ice buildup and leak. Removed ice buildup and Advised customer to keep an eye on unit and to place dry towels around unit and to clean up any wet spots that might show up until return trip.; ordrng 1 WPW10153550 (DRAIN TUBE)
Near Killeen, TX 76549
Arthur B.
Job Details: 07/18/2019
WASHER GE GTW460ASJ5WW Arrived onsite to install new drove motor to top load washer from prior visit’s diagnosis. Removed and replaced faulty motor. Reassembled and tested unit. Unit now spins atfull speed as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78704
Luis
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KBFN506ESS01 "Arrived on site for door closure issues and grinding noise. Found left side closure arm rubbing on screw heads causing grinding noise and door closure issues. Raised left side door,door properly aligned with right side door and raised above screw head. Checked door closure good added grease to hinges and mullion. ; used 1 542638 (GREASE) from stock"
Near Austin, TX 78726
Paul
Job Details: 07/18/2019
WARMING DRAWER WHIRLPOOL KSGG700EBS1 "Arrived onsite for the range with the LF burner know not working correctly and a dent in the drawer. I found I dent at the bottom of the drawer panel. I found the two left side knobs switched. I corrected the knobs but the one knob was crooked and wobbly. I replaced the knob and upon further inspection I found the shaft length on the original knob much shorter causing the issue. I replaced the drawer panel and found the drawer dragging bad because the screw hole in the left slide is stripped out causing the slide to fall down and the drawer drag. The left slide needs to be replaced. Ordering WPW10441804 SLIDE-DRWR. ordrng 1 WPW10441804 (SLIDE-DRWR)"
Near Belton, TX 76513
Al
Job Details: 07/18/2019
DISHWASHER WHIRLPOOL WDT790SLYM1 Arrived to install previously ordered parts.Removed and replaced the pump and motor and dispenser.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete.
Near Temple, TX 76502
Al
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived to inspect freezer light issues.Confirmed the complaint and removed and replaced the switch.Reassembled and unit now operates as designed.All water lines were dry at the time of service.Job complete.
Near Austin, TX 78750
Lou
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF540CWBB00 "arrived on site to inspect refrigerator controls not working. Upon further inspection, the customer advised that the control stopped working after they had a power surge recently. I found the unit plugged in and could hear a fan running. I pressed a button on the UI and all the lights came on then turned off. I inspected the compressor and it was not on nor was the condenser fan. I am ordering the UI and will return with all prescreened parts. No water leaks observed during service.; ordrng 1 W10464767 (housing)"
Near Austin, TX 78731
Tyler B.
Job Details: 07/18/2019
COOKTOP KITCHENAID KCGD500GSS00 Arrived on site for damaged cook top replacement. Replaced cooktop. Customer satisfied with condition. But found bezels for knobs are a 1 time use. And barely stuck in. Will need all 5 complete repair. No gas leaks on site office to rs ; ordrng 1 CNOTE (OFFICE RS) and 5 W11240529 (bezel-knob)s
Near Austin, TX 78746
Andy
Job Details: 07/18/2019
DRYER WHIRLPOOL MGD8200FC1 Arrived on site for dryer door gasket not on properly. Inspected unit and found door gasket starting to come off. Removed and cleaned door gasket and placed back properly. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Leander, TX 78641
James
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and installed new control. I found unit is not dispensing water and ice still. Installed new ui and found same failure. Called tech line and spoke to Robert #7725375168. Found left door dented in at switch level and not depressing the door switch properly. Unit will need new door to repair.Door switch is taped down so customer can use ice and water dispenser until new door arrives; ordrng 1 W11104477 (dor-fip SS)
Near Austin, TX 78749
Luis
Job Details: 07/18/2019
REFRIGERATOR MAYTAG MFC2062FEZ03 "Arrived on site for cooling issue. Unit started warming,customer had to reset power to unit,after resetting power unit started working. At time of visit unit cooling correctly,diagnosed issue with main control having to reset power to control. Installed new main control,powered unit on compressor and fans powered on."
Near Lakeway, TX 78734
Paul
Job Details: 07/18/2019
DRYER WHIRLPOOL WED7500GW0 "Arrived onsite for the dryer that starts properly, heats properly but after about 3 minutes the time for the cycle drops to 2 minutes. I ran diagnostics and there were no stored codes. I found the control shutting off after step 1 in the cycle. I tested the sensor harness and the MOV test failed. I replaced the control and sensor harness. I tested the unit and it is working as designed. Call complete."
Near Austin, TX 78746
Leonardo
Job Details: 07/18/2019
DISHWASHER KITCHENAID KDFE104DSS Arrived on site to test unit for gasket coming off found gasket broken. Replaced gasket test unit and unit test good. Also can hear wash motor humming at time but still working at this time.
Near San Marcos, TX 78666
Leonardo
Job Details: 07/18/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for damaged panel. Found front panel had dent damaged. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78727
Tyler B.
Job Details: 07/18/2019
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site for damaged drawer panel. Replaced panel and tested good.
Near Sun City, TX 78628
Jonathan
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM00 "Arrived on site RV refrigerator not cooling properly. Performed diagnostics mode and tested defrost cycle and found unit defrosting. Ran regular run mode and found evaporator fan not running. Found unit mounted down and will need to remove to be able to open door enough to remove shelf. Removed mounts and FC door to gain access to evaporator. Inspected frost pattern and found normal. Tested voltage to fan and found 110 volts. Found failed fan motor.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/18/2019
FREEZER MAYTAG MZF34X16DW00 "Arrived onsite for customer complaint of upright freezer frosting up and not cooling. When arrived,customer had already fully defrosted unit. Removed evaporator cover and checked heater. Heater had continuity. Attempted to turn heater on in diagnostics. Found no voltage coming to unit. Removed and replaced control box. Reassembled and tested unit. Good frost pattern and air flow. No other issues found."
Near Liberty Hill, TX 78642
James
Job Details: 07/18/2019
DRYER SAMSUNG DV50K8600EW/A3 Arrived on site and tested operation. I found that the unit would begin making a squeaking noise after running a short time and customer stated it only gets louder. Inspected roller and found rear right roller bearing has failed. Installed new roller and tested operation. Unit tests good. Job complete
Near Pflugerville, TX 78660
Scott
Job Details: 07/18/2019
WASHER MAYTAG MHW5630HW0 "Add on , Arrived on site for dryer . Customer mentioned wetter then normal loads after spin . Found error codes for suds and off balance . Customer instructed on proper soap and loading . No water leaks detected at time of service . Job complete ."
Near Jarrell, TX 76537
Joel G.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose fridge making vibration sounds. Found panel rubbing against condenser fan shroud and vibrating. Loosened panel and left fridge out a bit more to prevent vibration sound. Vibration doesn’t affect function of fridge. Verified no water leaks detected.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/18/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site to repair unit who’s door is very hard to close. Tested unit and door is truly very hard to close. Replaced door strike and catch. Door now closes smoothly. Dryer and it’s venting are new and clean.
Near Dripping Springs, TX 78620
Luis
Job Details: 07/18/2019
REFRIGERATOR GE zisb480drj "Arrived on site for ice door issues. Found ice door not fully opening,removed dispenser housing,adjusted spring customer also complained of both crushed and cubed ice dispenser,installed bin shaft correctly to solenoid,tested dispenser found large ice cubes getting stuck in chute,found ice cubes over sized causing ice to jam in narrow chute. Customer will need to have water pressure lowered"
Near Cedar Park, TX 78613
Lou
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site to inspect refrigerator temp issues. Upon further inspection, I found the unit pulled out from its space and the customer advised that their warranty rep advised to unplug the unit. I tested temps in the RC=41 degrees & RC=12 degrees. I found that there is ice built up at the back of the ice box housing. I checked the evaporators and found good frost patterns. I checked the drain tube at the back of the unit ad found a gap approximately 1/8 inch. I sealed the gap with silicone. I am ordering the ice box hosing adaptor and gaskets and will return with all prescreened parts. I will replace the UI, HV Control, and RC Evap fan/harness. No water leaks observed during service..; ordrng 1 W11126056 (adapter) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket)"
Near Killeen, TX 76542
Arthur B.
Job Details: 07/18/2019
WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for dealer complaint of load n go drawer not closing on front load washer. Upon inspection, found air trap hose sticking out causing drawer not to close. Adjusted trap hose. Drawer now closes as intended. No other issues found. No water source connected."
Near Austin, TX 78735
Wesley
Job Details: 07/18/2019
DRYER GE GTD65EBSJ4WS Arrived on site and found unit switch fault. Replaced door switch unit is now operating as designed. Ad used customer on repair. ; saved tckt
Near Austin, TX 78748
Leonardo
Job Details: 07/18/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for display not bright enough. Test unit and found bad board and console. Replaced both parts test unit and unit test good job complete.
Near Hutto, TX 78634
Steve C.
Job Details: 07/18/2019
DRYER WHIRLPOOL WED6600VW0 Arrived on site for the unit will not tumble. Tested the unit and found the drum will not rotate but the heater is working. Found the pulley is off. Readjusted the pulley and tested unit. Unit works properly and the vent is clear.
Near Hutto, TX 78634
Steve C.
Job Details: 07/18/2019
REFRIGERATOR MAYTAG MFI2665XEB6 Arrived on site for the unit is not making ice. Found a pen sheet of ice in the ice bin. Remove the icemaker assembly and found the filter on the icemaker is solid ice. Remove the ice in the ice maker cycled and filled up with water. There is no water leak and the unit is working properly. All water connections were dry at the time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/18/2019
OVEN WHIRLPOOL WOC54EC0AS02 Arrived on site to repair oven that displays feature is not available and then at times it will work properly. Removed oven from wall and found the wire off of the main fuse for the microwave. Reinstalled wire. reinstalled oven. oven now consistently works without displaying the words feature not available.
Near Taylor, TX 76574
Steve C.
Job Details: 07/18/2019
WASHER MAYTAG MVWB865GW0 Arrived on site to replace the gear case per previous tech. Talk to the units back and found The outer tub is cracked next to the drain port. Found the unit will need a new outer tub. Office will need to reschedule the customer. Will use the returning parts if needed for the next visit.; ordrng 1 W10512161 (tub asm)
Near Marble Falls, TX 78654
Cliff
Job Details: 07/18/2019
ICE MACHINE KITCHENAID KUID308ESS1 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found failed water valve assembly. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78751
Joseph C.
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for “not cooling in fresh foods section and not making ice” complaint. Inspected unit and will need to replace fresh foods evaporator cover and control. Unit has island in front of it and is a tight fit. Will need second tech to help extract and to not damage hardwood floors. Customer will need to make sure unit has been turned off and thawed with fresh foods doors opened 24 hours before techs arrive for repairs. No leaks detected, at time of service. Office to schedule return trip, due to need for second tech.; ordrng 1 TWOMANCALL (TWO MAN CALL)"
Near Pflugerville, TX 78660
Scott
Job Details: 07/18/2019
DRYER MAYTAG MED5630HW0 "Arrived on site ,replaced console. Did find water built up on lid and UI console . Dry on bottom and blower housing Recommended customer have builder check exterior venting ."
Near Georgetown, TX 78626
Joel G.
Job Details: 07/18/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to diagnose oven not heating properly. Set oven to 350 degs and let it cycle a few times and got an average temp of 356 degs. Temp is fine but I informed customer to let unit preheat 10-15 mins after preheat signal comes on to allow best heating temps. Called source spoke w/ Ed, who says all is normal, and agrees w/ diagnosis. file#7725377243."
Near Lakeway, TX 78734
Paul
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived onsite for the refrigerator that’s not cooling properly, stopped making ice, and is making a high pitched fan noise. Mr stated it never has made ice good and it stopped making ice. I found the RC at 51 degrees and the FC at 23 degrees. I found the RC evaporator frosted over causing the cooling issue. I checked the evaporator drip pan drain tube and found a small air gap around the bottom and sealed it. I found the tube clear. I ran all of the thermistor service test and all thermistors tested good, I ran service test 57 and found the RC evaporator fan not running with 14VDC out of the control. I ran service test 128 and found the control version as 6.0.0. Upon further inspection I found all the incorrect controls, ice maker, and fill valve listed in Technical Service Pointer #:W11033419D. The main control, Orion control, evaporator cover, ice maker, and fill valve need to be replaced to complete service. Ordering c-notes, W10908391 ICEMAKER
Near Round Rock, TX 78665
Joel G.
Job Details: 07/18/2019
REFRIGERATOR LG LMXS30776S03 "Arrived on site to install parts I previously ordered. Replaced and found very bad restriction in the system not allowing refrigerant flow. High side wasn’t pulling down in a vacuum. Flushed system and pulled vacuum for 45 mins and finally got it to pull down properly. Recharged to specs on high side. Compressor was fine. Informed customer when repairs like this are made, may even be worse since vacuum is pulled, may loosen debris inside system and create a bigger blockage in the system.
Near Austin, TX 78749
Wesley
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and found frost pattern suggesting warped Evap cover. Repaired by replacing cover and melting ice. In event of repeat symptom replace drip pan as it is warped slightly and may be an alternative explanation.
Near Pflugerville, TX 78660
Al
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ Arrived to inspect ice container issues.Confirmed the container was broken.Removed and replaced the part.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78749
Scott
Job Details: 07/18/2019
DRYER WHIRLPOOL WGD92HEFW1 Arrived on site for dryer making a loud noise and vibrating . Found motor failing and shaking . Replaced motor and wheel as well as rollers due to wear . also replaced thermistor .Unit is still making a shrill and shacking still but not as bad . Shaking is coming from burner assembly . Ordering burner assembly . No gas leaks detected at time of service ..; ordrng 1 280119 (gas burner)
Near Austin, TX 78758
Andy
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVS01 Arrived on site for frost on ice maker. Tested and inspected unit and found snowlike crushed ice at dispenser. Instructed customer that whirlpool does recommend cleaning dispenser chute regularly. Customer informed me that this happens every few days. Inspected for air leaks and found no issues. Tested ice dispenser and unit started dispensing snow like ice. Ice container is over crushing ice and will need to be replaced. and 1 WPW10312300 (ICE CONTAINER )
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed the new freezer door to find out that the screw holes for the handles are drilled wrong in the door. They are lower than the handle on the fresh food door. Will have to order a new door.; ordrng 1 LW11026425 (DIP DOOR)
Near Burnet, TX 78611
Cliff
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washer that is leaking fabric softener. Tested unit and found customer using bleach dispenser to add fabric softener to the load. Fabric softener due to thickness has clogged bleach dispenser and is overflowing. Cleaned out dispenser and advise homeowner on usage. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78702
Leonardo
Job Details: 07/18/2019
RANGE WHIRLPOOL WFC310S0ES1 Arrived on site to replace harness terminal block and power cord. Replaced all parts test unit and found unit giving F9E0 miss wired unit. Will need new control board W11122536 ; ordrng 1 W11122536 (CONTROL BOARD )
Near Kempner, TX 76539
Arthur B.
Job Details: 07/18/2019
DISHWASHER WHIRLPOOL GU1200XTLS3 "Arrived onsite to install new thermal fuse to dishwasher from prior visit’s diagnosis. Removed and replaced thermal fuse. Reassembled and tested. Unit fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Austin, TX 78731
Luis
Job Details: 07/18/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for refrigerant leak in system. Replaced compressor,evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics checked low side pressure good,evaporator plate frosting correctly. Reassembled unit ran all diagnostics all test passed. Unit working as designed.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/18/2019
REFRIGERATOR GE DFE28JSKBSS Arrived on site to Replace door and troll for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 07/18/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer not spinning clothes out. Tested unit and found unit just hums. Found faulty capacitor. Removed and replaced capacitor.Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Kyle, TX 78640
Robert
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of no ice. Found icemaker funnel full of ice and tube supply too. Removed ice and test. Water now flows but small water leak from tub ; ordrng 1 67006317 (tube-water)
Near Georgetown, TX 78628
Jonathan
Job Details: 07/18/2019
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived onsite for dishwasher clean light flashing in mid cycle. Customer had unit in state of failure when arrived. Inspected door and found in close position. Performed diagnostics mode, error F2-E1 stuck key and F5-E1 failed door latch. Tested all keys and found responding. Found door switch not staying in closed position. Removed door switch and installed new. Tested operation, all tested good. No water leaks present."
Near Austin, TX 78738
Paul
Job Details: 07/18/2019
MICROWAVE WHIRLPOOL KMBS104ESS02 Arrived onsite for the microwave to replace the previous diagnosed parts. I replaced the UI and tested the unit. The microwave is working as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "arrived one site to inspect refrigerator door not closing. Upon further inspection, I found that the RC door was closing, it just wasn’t sealing. I leveled the unit and adjusted the doors at the hinges and using my heat gun, I shaped the RC door gasket so it would create a good seal. Tested the unit and the doors are closing/sealing good. No water leaks observed during service, job completed."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRFC704FPS02 Arrived onsite for customer complaint of French door refrigerator still not making ice and melting items in RF section. Removed RF evaporator and ran test 40. Found very faint frost pattern in evaporator. RC section checks ok. Advised customer will need new compressor to complete repair. OF to R/S once ETA on part is available. P&L are covered bymanufacturer for sealed system. All water connections were dry at time of service.; ordrng 1 CNOTE (2HR JOB) and 1 W11025999 (compressor)
Near Austin, TX 78724
Joseph C.
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “chrome front edge is falling off shelf” complaint. Inspected unit and found shelf to be defective. Removed and replaced shelf. Unit checks good. No leaks detected, at time of service."
Near Cedar Park, TX 78613
Lou
Job Details: 07/18/2019
DRYER WHIRLPOOL WED9600TW0 "arrived on site to inspect dryer no functions. Upon further inspection, I turned the unit on and pressed start and nothing happened. I tested voltage at the control and got 100V. I verified voltage at the terminal block and got 240V. I removed and replaced the control and tested and unit operated as designed. No lint observed during service, job completed."
Near Pflugerville, TX 78660
Al
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW8000BW0 Arrived to inspect something stuck underneath the unit.Confirmed the complaint and assisted the customer with retrieving the lost itemReassembled the unit and unit began operating as designed.All water lines were dry at the time of service Job complete
Near Dripping Springs, TX 78620
Luis
Job Details: 07/18/2019
ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site for no ice. Found weak water flow from valve,valve extremely hot diagnosed faulty water valve. Installed new water valve,ran diagnostics all test passed."
Near Burnet, TX 78611
Cliff
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS526SIAE00 Arrived on site to diagnose a refrigerator with a door that is making a loud popping sound when opened. Found RC door closer not mounted on hinge pin properly and slipping causing abnormal noise. Reset closer to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Belton, TX 76513
Al
Job Details: 07/18/2019
WASHER ROPER RTW4516FW2 Arrived to inspect washer not agitating or spinning.Ran diagnostics test mode and discovered the drain hose to the unit was off the back of the unit.Reinstalled the drain hose and unit began operating as designed.All water lines were dry at the end of service.Job complete
Near Austin, TX 78735
Scott
Job Details: 07/18/2019
WASHER GE GTWN4250D1WS "Arrived on site ,replaced control . Tested unit ,all checked normal . Nonwater leaks detected at time of service . Job complete."
Near Austin, TX 78749
Wesley
Job Details: 07/18/2019
WASHER MAYTAG MVWC416FW1 Arrived on site and found unit operating with bad drive shaft. Replaced gearcase. Unit is now quiet and smooth.