Service History 600 - Appliance Express

We serviced a

JENN-AIR COOKTOP

Model JGCP536WP01

Near Lakeway, TX 78734

Brandon

Job Details: 04/02/2021

"Arrived on site for customer complaint of front left burner when lit it would continue to spark all electrodes. Found the simmer orifice was clogged and the electrode was not sensing the flame. I cleared the simmer orifice of debris, unit tested good."

We serviced a

JENN-AIR OVEN

Model JJW3430DP03

Near Spicewood, TX 78669

Brandon

Job Details: 04/02/2021

"Arrived on site to replace failed UI console, after replacing, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Austin, TX 78731

Kevin

Job Details: 04/02/2021

"Arrived on site and inspected washer and found it is squealing during the spin cycle. Inspected gearcase assembly and found it is heavily leaking oil, everything will need to be replaced to correct issue.; ordrng 1 WP3951744 (Agitator) and 1 W10721967 (Cam) and 1 WPW10427633 (Shield)"

We serviced a

WHIRLPOOL RANGE

Model ACR4303MFB4

Near Lockhart, TX 78644

Noah D

Job Details: 04/02/2021

"Arrived on site to inspect range for not heating, yin inspecting found the unit working but the customer having issues with consistent heating in elements, ordering switches. Office to reschedule ; ordrng 2 WP3148952 (SWITCH )s and 2 WP3149400 (SWITCH )s, states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Austin, TX 78723

Luis

Job Details: 04/02/2021

"Arrived on site for cooling complaint. Per customer lower drawer in fresh food would be cold vegetable drawers cool and upper section warm. Diagnosed unit not defrosting correctly in fresh food section,replaced harness assembly that includes both thermistors,secured thermistor to correct location on suction line using foil tape and a zip tie. Ran diagnostics changed defrost setting to basic. used 1 WPW10277799 (Harness wire) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ4

Near Round Rock, TX 78665

Scott

Job Details: 04/02/2021

"Arrived on site for missing grill vent .also unit is making loud strange noise when running then shuts off in seconds . Replaced mag ,cap, diode as well as vent grill . Tested unit , heating to Wp specs . Job complete"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW2

Near Austin, TX 78758

David Z

Job Details: 04/02/2021

"Arrived on site to diagnose. Washer that is only filling with hot water. Ran valves in diagnostic and found hit and cold reversed. Did not see an error for this, only a long fill error. Calibrated unit and reversed valves. Retested and verified selector is working and temps are as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Buda, TX 78610

Kevin

Job Details: 04/02/2021

"Arrived on site customer is experiencing washer not showing power, not reacting to power button press. Inspected washer and found saved error code F0E5 for off balance load, no other saved error codes. Reset all connections to control board and control panel, Ran a diagnostic cycle and it completed properly, no further repairs required at this time if issue continues a new control board and control panel will be needed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near New Braunfels, TX 78130

Andrew

Job Details: 04/02/2021

Arrived on site to replace UI per previous tech. Unit was misdiagnosed. Found UI not receiving voltage. Checked door harness connection and found harness was not set properly into thimble so when door opens and closes hinge was rubbing/cutting at the harness. All wires are cut. Needing new door to fix issue. Office to reschedule.; ordrng 1 W11396766 (RC DOOR)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near San Marcos, TX 78666

Andrew

Job Details: 04/02/2021

Arrived on site to test unit for wet clothes at the end of wash cycle. Found water level sensor was not reading correctly. Visible water left in tub after draining. Unit thought tub was empty. Needing new control to fix issue. Office to reschedule. ; ordrng 1 W11498797 (CONTROL)

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near New Braunfels, TX 78130

Andrew

Job Details: 04/02/2021

"Arrived on site to replace control per previous tech. Found control was needed. Replaced control, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Austin, TX 78704

Jacob

Job Details: 04/02/2021

"Arrived onsite for unit not draining. Tested unit. Water was not draining. Upon further inspection, found that a sock was clogged in the drain line just before the drain motor. Unclogged drain. Tested unit. Unit draining at this time. Job complete.

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Killeen, TX 76543

Kayman

Job Details: 04/02/2021

Arrived onsite for washer making loud clicking noise during Spin. I ran diagnostics and found error codes for motor rotating counter clockwise and a latch fault. I ran auto diagnostics and found that in spin the unit would make a loud clicking screeching noise. I lifted the unit and found the drive belt cutting into the pulley shield. I found the pulley nut loose and the pulley wheel wobbly. I called techline and we did a video call. I lowered the leveling feet. Techline recommended replacing the gearcase belt and pulley. I am ordering the gearcase(W11454738) pulley shield(WPW10427633) belt(W11213879) cam(W10721967) office to R/S due to part availability. ; ordrng 1 W11454738 (Gearcase) and 1 WPW10427633 (Pulley shield) and 1 W11213879 (Belt) and 1 W10721967 (Cam)

We serviced a

WHIRLPOOL WASHER

Model WFW9400SZ02

Near Austin, TX 78738

Brandon

Job Details: 04/02/2021

"Arrived on site for customer complaint of water entering unit when not in use, found failed water valve, I replaced valve, tested hot and cold valve and drain and spin, unit tested good.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Georgetown, TX 78633

Cliff

Job Details: 04/02/2021

Arrived on site to replace previously ordered parts for washer. Replaced clutch and slider assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Austin, TX 78704

Jacob

Job Details: 04/02/2021

Arrived onsite for unit not washing the dishes properly. Put unit in diagnostics. Noticed that the pump and motor would not turn on. Ben tried in a normal wash cycle. Can hear clicking for the unit start the pump and motor but still would not activate. ; ordrng 1 W11085683 (pump&motor)

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HS1

Near Round Rock, TX 78665

Jimmy J.

Job Details: 04/02/2021

Arrived on site for Door Not Closing - Electric Range. Found spring loaded hinge was bent outwards and scraping the door. Removed spring loaded hinge and replaced with new spring loaded hinge.

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES0

Near Austin, TX 78744

Jacob

Job Details: 04/02/2021

Arrived onsite for door to unit having broken glass. Looked at the door. Saw that the glass was shattered. Rescheduled with customer. ; ordrng 1 WPW10409948 (glass-door)

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Kempner, TX 76539

Tyler

Job Details: 04/02/2021

"Arrived on site for washer needing previously diagnosed clutch assembly. Upon arrival I was able to install needed clutch, then reassembled and tested unit. Verified there were no leaks and unit agitates and spins. Call complete"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Kempner, TX 76539

Tyler

Job Details: 04/02/2021

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Austin, TX 78723

Luis

Job Details: 04/02/2021

"Arrived on site for no cool. Cool air blowing in freezer section,removed compressor cover,checked low side pressure reading -20 diagnosed a leak in the system ordering the evaporator and dam returns for right and left side. Customer also claimed water issues ordering filter head JOB WILL NEED 2HRS; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evaporator) and 1 12225702 (Dam return right) and 1 12225602 (Dam return left) and 1 W10913906 (Access valve) and 1 W11346623 (Filter head) and 1 Wpw10143759 (Drier uv)"

We serviced a

WHIRLPOOL WASHER

Model WFW97HEDW0

Near Georgetown, TX 78633

Cliff

Job Details: 04/02/2021

Arrived on site to diagnose a washer that is holding water in door boot. Found door boot drain clogged and cleared it. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Georgetown, TX 78628

Lou

Job Details: 04/02/2021

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had stopped mid harvest cycle. Using my jumper wire, I tested the IM from points T-H and it continued to fail. I cycled power to the unit and retested the ice maker and still continued to fail. I removed and replaced the ice maker and retested had unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Bee Cave, TX 78738

Brandon

Job Details: 04/02/2021

"Arrived on site for customer complaint of unit not washing dishes, found failed sump assembly, I replaced sump assembly, unit tested good."

We serviced a

KITCHENAID RANGE

Model KDRS483VSS03

Near New Braunfels, TX 78132

Andrew

Job Details: 04/02/2021

"Arrived on site to test unit for loud grinding noise from vent fan and error code f6e1. Found right side grommet was popped out of place and bearing insert was rubbing on fan causing noise. Adjusted bearing and grommet, noise is no longer present. Found left side oven sensor was covered with grease causing over temp issue. Replaced sensor, tested unit, error code no longer popping up. Job complete."

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5236BDS

Near Pflugerville, TX 78660

Tommy

Job Details: 04/02/2021

Arrived onsite for unit latch not being screwed in. Upon arrival found latch screw missing. Ordering hardware screw set as tech didnt have correct screw and unit doesnt have latch screw individually listed.; ordrng 1 W11176975 (Vent screws)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near La Grange, TX 78945

Noah D

Job Details: 04/02/2021

"Arrived on site to inspect dishwasher for a stuck key. Upon inspection found the console malfunctioning causing issues, replaced console and unit started, upper rack is broken in multiple places, ordering hardware. Office to reschedule ; ordrng 2 WPW10195839 (HARDWARE )s and 2 WPW10195840 (HARDWARE)s and 2 WPW10546503 (ASSEMBLY )s"

We serviced a

KENMORE DRYER

Model 110.7690269

Near Austin, TX 78757

Scott

Job Details: 04/02/2021

"Arrived on site for dryer heating but not tumbling . Found pulley wheel needs to replaced . Also found motor mount has been pulled out from the bottom of dryer . Will need to replace idler pulley , belt ,screws for motor mount mouton mount as well as cleaning out dryer

We serviced a

GE WASHER

Model WBSR3140D0WW

Near Harker Heights, TX 76548

Wesley

Job Details: 04/02/2021

Arrived onsite and found bad run motor. Unit receives proper voltage but will not rotate when under load. Ordering motor to repair. Office to reschedule. ; O-emld tckt

We serviced a

GE FREEZER

Model FUM14DTARWH

Near Harker Heights, TX 76548

Wesley

Job Details: 04/02/2021

Arrived onsite and found evap capillary tube severed and sealed system broken open. Unit will need new evap and compressor to repair. Ordering sealed system parts and repair. Autho required. Office to reschedule. ; ordrng 1 WR85X10073 (Evap) and 1 WR87X10125 (Compressor) and 1 WPW10143759 (Dye drier) and 1 TJ90SF8404 (Access valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Liberty Hill, TX 78642

Lou

Job Details: 04/02/2021

"Arrived on site to inspect refrigerator ice clumping. Upon further inspection, the customer advised that the ice is clumping in the back of the ice bin. I found the ice bin clean, but I also found where ice cubes are getting wedged in the tray causing the water to not enter the tray and building up in the chute and freezing. I found the chute completely blocked with ice and some ice in the ice box housing where it had leaked from the chute/tray. Cleaned the ice from the chute and ice box and tested ice maker and it is operating as designed. No leaks observed at the end of service, job completed"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ0

Near New Braunfels, TX 78130

Andrew

Job Details: 04/02/2021

"Arrived on site to test unit for not draining. Found drain pump receiving proper voltage. Replaced pump, tested unit, unit works good no leaks detected.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS00

Near Dripping Springs, TX 78620

Leonardo

Job Details: 04/02/2021

Arrived on site to test unit for broiler element breaking and sparking. Test unit and called Techline and video chat with Techline and they said just to replace broiler element. Called safety team and they said the same thing Replaced broiler test unit and unit test good job complete.

We serviced a

KITCHENAID FREEZER

Model KBSD602ESS01

Near New Braunfels, TX 78132

Andrew

Job Details: 04/02/2021

Arrived on site to test unit for FC not cooling but RC is good. Upon arrival found FC was 13.7F. Compressor and condenser fan were operating as designed damper door tested good. Evap motor is operating as designed. Found control was flashing over temp showing 33F in FC and unable to reset. Cycled power but issue still remains. Recommend replacing control box and thermistors to fix issue. Office to reschedule. ; ordrng 1 W10798004 (contrl-box) and 1 WP2188820 (temp sensor) and 1 WP2306010 (thermistor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS1

Near Leander, TX 78641

Justin

Job Details: 04/02/2021

Arrived on site for refrigerator with no ice production and PO on UI.

We serviced a

WHIRLPOOL VENTHOOD

Model UXT4236ADS2

Near Andice, TX 78628

Lou

Job Details: 04/02/2021

"Arrived on site to inspect cooktop light adjustment reversed. Upon further inspection, I found that the unit needing service was the venthood. I found that the light switch was wired incorrectly as the low setting was on high and vice versa. I re-wired the switch and tested and unit is operating as designed. Job completed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, TX 78748

Kevin

Job Details: 04/02/2021

"Arrived on site and inspected washer did not find any saved error codes. Customer is using the correct amount of detergent for each load, discussed correct loading procedure, and water and wash expectations. Washer is operating normally at this time, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C6EYY02

Near Georgetown, TX 78633

Cliff

Job Details: 04/02/2021

Arrived on site to diagnose a refrigerator that is not dispensing water. Found filter head bypass not operating properly. Replaced filter head and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

GE REFRIGERATOR

Model GFE28GSKBSS

Near Pflugerville, TX 78660

Tommy

Job Details: 04/02/2021

"Arrived onsite for unit rear fan making noise and ice maker freezing up. Upon arrival found unit condenser coils dirty causing fc to have longer defrost cleaned so unit would defrost as normal. Found ice maker door assembly was out of place left hand gasket not in place correctly. Ordering ice assembly, also found rear valve sent too much water through ice maker causing leaking. Ordering valve. Office to reschedule upon receiving parts. ; ordrng 1 WR78X26087 (Ice maker door) and 1 WR57X10098 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS01

Near Lockhart, TX 78644

Noah D

Job Details: 04/02/2021

"Arrived on site to inspect fridge for tripping breaker, upon inspection found the unit did trip breaker during operation but after compressor load, tested on inside plug with no issues. Complete"

We serviced a

MAYTAG WASHER

Model MVWC215EW1

Near Austin, TX 78759

Scott

Job Details: 04/02/2021

"Arrived on ,replaced suspension. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

GE REFRIGERATOR

Model GSE25ESHBSS

Near Leander, TX 78641

Justin

Job Details: 04/02/2021

Arrived on site for a refrigerator with the water not dispensing. Upon further inspection when I pressed the paddle at the dispenser I could not her the valve activate. I checked the voltage t the valve while the paddle was depressed and found 120V but again no sound or activation at the valve. I replaced the valve and then tested it again. The valve was not initiating but still no water came out. I jumped the filter housing and found very little water coming out and it sprayed out almost if it was jammed. The filter housing will also need to be replaced. Ordering housing and we will need to return to install. ; ordrng 1 WR17X22066 (Filter head) and 1 WR17X22070 (Filter Bypass)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SAYM3

Near Austin, TX 78739

Leonardo

Job Details: 04/02/2021

Arrived on site to test unit for unit making noise. Found noise coming from valve. Replaced valve. Test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Round Rock, TX 78665

David Z

Job Details: 04/02/2021

"Arrived on site to diagnose dishwasher with F9E1 error. On arrival customer had informed me they had removed the drain pump prior and found chopper blade broken off impeller and jammed in, preventing operation. Per service pointer debris is removed and customer can use unit until a replacement pump arrives. At this time part has not yet arrived and we will call to schedule when part is in. No repair performed at this time since unit is now draining and we do not have new pump yet. Office to schedule when we get part. ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Georgetown, TX 78628

Chase

Job Details: 04/02/2021

Arrived on site. Washer was recently installed and has small crack in exterior drain hose. Replaced drain hose and tested unit multiple times. No leaks present after repair. Job complete"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2570AEM4

Near Austin, TX 78702

Luis

Job Details: 04/01/2021

"Arrived on site for no ice. Diagnosed a defective icemaker,installed updated icemaker kit,powered unit on icemaker ran through a harvest and filled with water. No leaks at icemaker or tubing."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC48QTS02

Near West Lake Hills, TX 78746

Luis

Job Details: 04/01/2021

"Arrived on site for no water. Tested dispenser no water control beeping diagnosed a defective control,installed updated control kit,powered unit on tested water dispenser unit working as designed.

We serviced a

MAYTAG RANGE

Model MER8700DH1

Near Kyle, TX 78640

Leonardo

Job Details: 04/01/2021

Arrived on site to replace bake element. Replaced element test unit and unit test good job complete.

We serviced a

WHIRLPOOL OVEN

Model WOSA2EC0HZ00

Near Cedar Park, TX 78613

David Z

Job Details: 04/01/2021

Arrived on site to diagnose oven that is not heating at all. Customer said it worked for 2 days before it stopped. Console was off for 4 days as well. Power cycled and ran unit. Could not get any heat. Heard one of the relays on the control clicking. Replaced control and retried. Still no heat found. Checked elements and safety devices and found both good. Found low voltage at L1. Checked where unit was wired in and found the L1 wire sticking out of the wire nut causing the voltage drop. Reseated the wire nut and verified good voltage. Ran unit and verified it is now heating properly. No errors found. If issue returns we need to replace the console. Call complete

We serviced a

MAYTAG WASHER

Model MVWC200BW0

Near Austin, TX 78733

Kevin

Job Details: 04/01/2021

"Arrived on site and inspected washer and found drain pump is not removing water. Used wet vac to remove remaining water and inspected drain pump and did not find any debris in it, after completing replacement ran a diagnostic cycle to confirm washer is operating properly, job complete"

We serviced a

WHIRLPOOL FREEZER

Model WRV986FDEM01

Near Salado, TX 76571

Tyler

Job Details: 04/01/2021

to install previously diagnosed deli drawer as well as deli UI display. Upon arrival I was able to reconfirm that the previous diagnosis was accurate with the deli drawer harnesses I also was able to confirm after installing the drawer as well as the Ui display, the harness going to the door was still intact and functioning customer also stated since previous tech was out that they have not noticed any other weird issues such as cooling or any problems. At this time unit is functioning as designed call complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2389GES

Near Georgetown, TX 78628

Lou

Job Details: 04/01/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near New Braunfels, TX 78132

Noah D

Job Details: 04/01/2021

"Arrived on site to inspect fridge for not making ice, upon inspection found the Ice maker seized full of ice, jumped Ice maker with no movement, replaced ice maker and tested unit, Ice maker filled and harvested. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Lakeway, TX 78734

Brandon

Job Details: 04/01/2021

"Arrived on site for customer complaint of noise issue, found noise coming from damper motor, I replace damper motor, unit tested good.

We serviced a

MAYTAG RANGE

Model MER6772BAS

Near Georgetown, TX 78628

Lou

Job Details: 04/01/2021

"Arrived on site to inspect range cooktop burner not working. Upon further inspection, I tested all burners and found the front right dual burner not working. I found that the inner and outer coils had burn spots on them breaking the current. I am ordering the front burner and CNOTE-LSO PER CUSTOMER REQUEST & TRAINING and office to schedule return service. ; ordrng 1 W10823709 (Element) and 1 CNOTE (LSO OER CUSTOMER REQUEST & TRAINING.)"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Austin, TX 78752

Jacob

Job Details: 04/01/2021

Arrived onsite for unit giving an F6E3. Tested unit. Got F6E3 No communication from MCU to ACU. Erased code and plugged the unit for 1min. Plugged unit back in. Did not work. Replaced rear control. Tested unit. Unit tested good. No leaks at this time p. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Kyle, TX 78640

Leonardo

Job Details: 04/01/2021

Arrived on site to test unit for rust. Test unit and found rust on front panel. Replaced panel removed protective film and found panel had a dent. Ordering new panel office to reschedule ; ordrng 1 W11087377 (Panel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Austin, TX 78749

Leonardo

Job Details: 04/01/2021

Arrived on site to replace sump and motor. Test unit and unit test good job complete. No leaks present at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Georgetown, TX 78628

Lou

Job Details: 04/01/2021

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the FC evaporator with no frost pattern. Only the cap tube and part of the suction line in the top portion of the evaporator had a small amount of frost on it. I tested amp draw to the compressor and it showed .58amps and was beginning to get hot to the touch. I removed and replaced the compressor, access valve, and drier and vacuumed the system. Placed 5.5oz of R134a refrigerant into the system and tested pressures. I found that the UV drier was plugged and refrigerant is not flowing properly.Unit left unplugged and pulled out in the garage. Ordering a UV drier.; ordrng 2 WPW10143759 (UV drier)s"

We serviced a

ESTATE REFRIGERATOR

Model TS25AFXKQ03

Near Austin, TX 78752

Jacob

Job Details: 04/01/2021

"Arrived onsite for unit not cooling. Checked and tested the unit. No cooling was occurring. Checked the start device, start device was getting 13v. but compressor would not stay on. Submitted sealed system check list. Ordered parts. Needs authorization before returning. Office to reschedule. ; ordrng 1 W10309994 (compressor) and 1 W10843121 (filter dryer) and 1 WP2188823 (evaporator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT975SAHZ0

Near Austin, TX 78747

Leonardo

Job Details: 04/01/2021

Arrived on site to test unit for ui not responding. Test unit and found unit getting correct voltage. Removed panel and found ui disconnected from board. Secured connection test unit and unit test good job complete no leaks present at this time.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Hutto, TX 78634

Jimmy J.

Job Details: 04/01/2021

Arrived on site for OVEN ISN'T HEATING ON BAKE AND BROIL-CAN TURN IT ON AND SET BUT WON'T HEAT JUST SITS THERE-TOP WORKS. Tested bake and broil igniters. Both are sparking but not getting gas to light the flame. While testing the bake igniter the lead broke off so the bake igniter I was sent with is now installed. Tested new bake igniter and it is sparking as designed. Reached out to technical assistance and tested valve regulator. Removed valve regulator and installed new valve regulator. Bake and broil igniters still not igniting the flame. Removed valve and installed original valve back in. Ohmed out spark module harness and found main harness was faulty. Ordering main harness to return and complete the repair. ; ordrng 1 W10887379 (Main Harness)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LBB

Near San Marcos, TX 78666

Andrew

Job Details: 04/01/2021

"Arrived on site to test unit for leak from underneath unit. Turned water on and did not find any signs of leaks from water lines or connections. Found drip pan underneath unit on front right side has not secured. Secured drip pan, tested by pouring water into pan, no leaks detected. Job complete."

We serviced a

GE WASHER

Model GLWN2800D1WS

Near San Marcos, TX 78666

Andrew

Job Details: 04/01/2021

"Arrived on site to test unit for not cycle issues. Found when timer was set to different cycles unit would wouldn?t perform option selected. Replaced timer, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Georgetown, TX 78628

Tommy

Job Details: 04/01/2021

"Arrived onsite for dishwasher door not closing properly. Upon arrival found unit stoppers missing and dishwasher mounting damaged. Pulled dishwasher found right side hinge bent and not installed correctly. Adjusted. Door is now shutting and operating as designed. Unit side o mounts and fasteners still needed to be ordered.; ordrng 1 8212560 (Side mount) and 2 WPW10503548 (Fasteners)s, states that autho needed"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS3

Near Austin, TX 78749

Leonardo

Job Details: 04/01/2021

Arrived on site to test unit for light not working. Test unit and found control board not sending power to light socket. Will order new control board office to reschedule. ; ordrng 1 W10892389 (Control board)

We serviced a

WHIRLPOOL WASHER

Model CHW8990BW0

Near Leander, TX 78641

Wesley

Job Details: 04/01/2021

"Arrived onsite for F27 error. Also found exposed wiring on main plug harness. harness, control and valves and drain Ordering parts and returning with access key.Office to reschedule ; ordrng 1 WPW10732327 (Control) and 1 WPW10205499 (Power cord)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Austin, TX 78731

Luis

Job Details: 04/01/2021

Arrived on site for damaged door found damaged door,installed new fresh food door and nameplate"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Austin, TX 78703

Richard

Job Details: 04/01/2021

Arrived onsite for the washer not spinning the clothes dry. During testing found that that the console was not working properly causing the issue. Tried to put into test mode and it would not let me. Will need to replace the console. Will need to reschedule for a 2 man . This is a double stacked unit. Office to schedule ; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS0

Near Austin, TX 78748

Leonardo

Job Details: 04/01/2021

Arrived on site to test unit for rf burner not working correctly. Center of burner not coming on. Test unit and found shorted burner. Replaced burner test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Manor, TX 78653

Andy

Job Details: 04/01/2021

Arrived on site for dishwasher not cleaning dishes. Tested and inspected unit and found issues with inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

We serviced a

WHIRLPOOL DRYER

Model WED8120HC0

Near West Lake Hills, TX 78746

Kevin

Job Details: 04/01/2021

"Arrived on site and found dryer top panel has surface scratches. Requested that it be inspected by parts department.; ordrng 1 W11051477 (Top panel)"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Cedar Park, TX 78613

Justin

Job Details: 04/01/2021

Arrived on site to install previously diagnosed parts. I installed the new capacitor and ran the unit through a diagnostics test cycle. The unit is now working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHEXNS00

Near Hutto, TX 78634

Jimmy J.

Job Details: 04/01/2021

Arrived on site to install previously diagnosed part. Broken shelf was already removed. Installed new shelf and wire tray. Shelf and tray working as designed. No further repairs needed. Job completed.

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Georgetown, TX 78626

Tommy

Job Details: 04/01/2021

"Arrived onsite for unit not draining or spinning. Upon arrival found unit was unoccupied, maintenance accompanied technician in. Preformed tests found unit operating as designed head of maintenance witnessed unit operating. Job Completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Cedar Creek, TX 78612

Andy

Job Details: 04/01/2021

Arrived on site to install previously diagnosed ice maker fill tube. Removed failed part and replaced with new. Tested unit and cycled ice maker and ice maker cycled properly with no leaks. All operations are normal. No water leaks present at time of service.

We serviced a

KITCHENAID REFRIGERATOR

Model KBLC36FTS02

Near Driftwood, TX 78619

Brandon

Job Details: 04/01/2021

"Arrived on site for customer complaint of ice maker not making ice, found ice maker, spacer and harness needed replacing, after replacing all parts, unit tested good and filled with water."

We serviced a

WHIRLPOOL MICROWAVE

Model WMC30516HZ0

Near Pflugerville, TX 78660

Andy

Job Details: 04/01/2021

Arrived on site to replace failed microwave. Removed failed microwave and replaced with new. Tested unit and all operations are normal.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Elgin, TX 78621

Andy

Job Details: 04/01/2021

"Arrived on site for range cooktop not operating. Tested and inspected unit and found failed main wire harness with terminal block, also found power cord damaged. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Leander, TX 78641

David Z

Job Details: 04/01/2021

Arrived on site to diagnose washer not spinning out. Tenant informed me on cycle start they can hear the latch clicking. Found lid lock failed and not engaging. Replaced latch. Retested unit and verified spin in diagnostic and drain and spin. All is now working as designed. Call complete.

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM2

Near Dripping Springs, TX 78620

Leonardo

Job Details: 04/01/2021

Arrived on site to test unit for not washing. Test unit and found unit getting correct water level and unit washing correctly at This time. Couldnt duplicate the problem job complete.

We serviced a

WHIRLPOOL DRYER

Model WED7000DW1

Near Pflugerville, TX 78660

Matthew

Job Details: 04/01/2021

"Arrived onsite for dryer wiring. Upon inspection found loose burned wiring at block. Replaced terminals and block, tested unit and unit is functioning properly. Job complete"

We serviced a

KITCHENAID COOKTOP

Model KFGS366VSS03

Near Leander, TX 78641

Tommy

Job Details: 04/01/2021

Arrived onsite for previously diagnosed parts. Removed cooktop lid and replaced unit spark module found also left ignitiers damaged and replaced. Job Completed.

We serviced a

FRIGIDAIRE FREEZER

Model FFU17F2PT1

Near Bertram, TX 78605

Cliff

Job Details: 04/01/2021

Arrived on site to diagnose a refrigerator that is leaking. Found heat exchanger condensating and dripping.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Elgin, TX 78621

Andy

Job Details: 04/01/2021

Arrived on site for range with damaged panel. Ordering 2 panels to be safe. Office to schedule return trip. Please inspect panels.; ordrng 2 W11175518 (Panel)s and 1 Seenote (Office to schedule) and 1 Seenote (Please inspect)

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS02

Near Austin, TX 78739

Brandon

Job Details: 04/01/2021

"Arrived on site to replace control, after replacing, unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Leander, TX 78641

Justin

Job Details: 04/01/2021

Arrived on site for a refrigerator with FC light and top RC lights out. I found the FC light out and needing to be replaced. I also found the liner surrounding the FC light cracked. I replaced the FC light and all of the lights turned on. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Pflugerville, TX 78660

Matthew

Job Details: 04/01/2021

"Arrived onsite for range not working. Upon inspection found correct voltage to control board, but board was not responsive. Replaced control and tested unit. Unit is functioning properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Georgetown, TX 78633

David S

Job Details: 04/01/2021

Arrived on site for freezer frosting over. I inspected the unit and work area. I found the freezer gasket not seated in the door properly. I corrected the freezer door seal. I inspected the fresh food section door gaskets and found them in good condition. I replaced the customers water filter with one they provided. Job complete. No water leaks detected.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Cedar Park, TX 78613

Lou

Job Details: 04/01/2021

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Bertram, TX 78605

Cliff

Job Details: 04/01/2021

Arrived on site to diagnose a dryer that is tripping the breaker. Found terminal block burnt and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS03

Near Round Rock, TX 78665

Jimmy J.

Job Details: 04/01/2021

Arrived on site for OVEN not operating. Customer stated they were baking for fifteen minutes and the oven lost power. Found thermal fuse was faulty. Removed thermal fuse and installed new thermal fuse. Powered up oven and turned on as designed. Set to 350 preheat. Oven heating as designed. Inspected gasket around door and it was good. Checked air flow from bottom vent and it also checked good. Customer noticed the door was not flush with the UI at the top left side. I held my arm up while in this area of the door while it was in preheat and couldnt feel any hot air escaping the door where it isnt flush. Explained to customer that the Door Gasket is sitting flush and the door is resting against it properly. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Austin, TX 78729

Luis

Job Details: 04/01/2021

"Arrived on site for no cool. Removed evaporator cover found ice build up on only upper section of evaporator,replaced the evaporator and compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Austin, TX 78703

Richard

Job Details: 04/01/2021

Arrived onsite for the dishwasher not draining. During testing found that the dishwasher was not draining. Used shop vac and removed standing water and removed the drain pump and found some plastic wrap around the drain pump propeller. Removed debris and put everything back together and dishwasher tested good and drained. Complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Pflugerville, TX 78660

Matthew

Job Details: 04/01/2021

"Arrived onsite for refrigerator not making ice. True complaint is refrigerator not dispensing ice. Upon inspection found auger motor receiving proper voltage but not energizing. Will need to order and replace auger motor. Updated model, unit is in warranty. Office to reschedule ; ordrng 1 W10822606 (motor) and 1 W11347435 (PLATE ) and 1 W11509548 (SHAFT)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Austin, TX 78759

Matthew

Job Details: 04/01/2021

"Arrived onsite for refrigerator doors not aligned, failing right door seal and cracked boor bin. Adjusted doors but will need to order and replace door seal and lest side bin. Office to reschedule ; ordrng 1 W10887799 (trivet) and 1 W10887800 (bin-cntlvr) and 1 W10917313 (gasket-dor)"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW1

Near Leander, TX 78641

Wesley

Job Details: 04/01/2021

Arrived onsite and found no heat due to broken igniter. Installed new igniter and tested. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL DRYER

Model WET4027HW0

Near Austin, TX 78702

Richard

Job Details: 04/01/2021

Arrived onsite for the dryer not drying. Took temperatures and they are good went up to 205-210 and than cycled down to about 105-110 . Dryer is working good advised customer on load size and advised maintenance to check the venting as well . All functions tested good complete

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Lakeway, TX 78734

Brandon

Job Details: 04/01/2021

"Arrived on site for customer complaint of unit making loud noise, found idler pulley failing, I replaced idler pulley, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SDRXXY02

Near Round Rock, TX 78665

Jimmy J.

Job Details: 04/01/2021

Arrived on site to install previously diagnosed part. Removed freezer door gasket and installed new freezer door gasket. Used heat gun to smooth out warps in gasket to make a tight seal. Taped freezer door shut and advised customer to keep it taped and shut for 24 hours. Found duck bill drain tube was not allowing water into drain pan as it is designed to do. Removed duck bill drain tube and installed updated drain tube. Removed all ice build up in the bottom of freezer. No leaks detected. Job completed.