WDT710PAHW1 Arrived on site from previous tech visit to install parts. I installed the ui control, and it came with a wireharness. I installed a vent assembly, and it came with a gasket. I tested product is working as its designed with no water leaks visible from the main water supply.

Arrived on site ,replaced drain hose and fix loop issue ,replaced sump and motor . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

KDTE104ESS3 Arrived on site from previous visit to install parts. I installed the motor pump and control board. Tested product is working as its designed with no water leaks visible from the main water supply.

Arrived on site to test unit for damaged cooktop, tested unit found cooktop cracked, replaced cooktop (W11730433) unit is now functioning as designed job complete

Arrived onsite WDT770PAYM2 for the unit operating with a leak. Determined it was a sump diverter leak. Repaired by replacing the pump and motor assembly WPW10605058. Unit is now operating as designed. No leaks after repair.

Arrived onsite for washer with 8311 (moved to storage locker) WTW4855HW3, f3e1 continuous drain issue. Ordering control to repair. Office to reschedule.; ordrng 1 W11607637 (Control)

Arrived on site to test unit WED500CMW0 for not drying. Upon arrival customer stated vents were recently cleaned but drying concern persists. Performed airflow test and confirmed restricted airflow condition. Removed flex exhaust and retested with no improvement. Accessed rear components and performed inspection of blower assembly, found blower wheel retaining nut stripped causing wheel to remain stationary while motor shaft rotates. Determined motor and blower wheel require replacement to restore proper airflow. Ordering required parts, no parts installed, rescheduled for 03/05 AM.; ordrng 1 WPW10396039 (Motor) and 1 W10801999 (Wheel)

Arrived on site to diagnose WDF341PAPW1 dishwasher leaking from door area. Examined unit and ran a normal cycle. Found dripping down the right side of the door. Found the chassis/door is slightly tweaked. Straightened out door and replaced door gasket with new W11768590. Ran unit again and found no water leaks. Customer advised to monitor and follow up if leak persists. Found no cracks or tub issues.

Arrived onsite for WED6150PB0, tested for leaking during steam refresh. Found fittings and valve functions correct tight and leak free, however if the steam function is used without a full load present, overspray will collect on the drum and the door and eventually leak out of the cabinet onto the floor. Explained use requirements to owner. No parts. Unit is operating as designed.

Arrived on site for dryer not tumbling. Inspected unit found belt had broken. Replaced belt and tested. U is now functioning properly and as designed to job completed

Arrived on site to install ordered parts on a dishwasher WDF331PAHS1. Installed 4 wheels wp8268645, spray arm wpw10491331 and heater w10518394. Ran a factory cycle and everything is working as designed. No leaks detected while on site

Arrived on site for door opener not opening . Ran diagnostics, no error codes . Ran test wash , door not opening . Replaced latch bolt . Reran diagnostics all checked normal. No water leaks detected at time of service. Job complete

Arrived on sight for refrigerator needing w 10830055 gasket. On arrival confirmed issue, an installed part and tested door and found it sealing as designed. Call complete

MTW6200RR1 Arrived on site from previous visit to install parts. I installed the tub hose and stator motor calibrated, and then tested product is working as its designed with no water leaks.

Arrived on site for washer leaking . No error codes .Removed top , checked all supply connections, removed outer spring , no defect found with door bellow . filled and drained tub with each valve individually. No leaks detected, drain stand is good . Could not duplicate any leaking . Couldnt determine if unit had suds over at vent . Job complete

Electric dryer model WED6720RR0: Verified dent on lid, removed and replaced dryer lid w11752174. Dryer functioning properly. No dings, dents, or scratches on lid.

Arrived onsite for F2E1. I confirmed a f2e1 is present and via service matters this code is not listed for the unit. I replaced the W11780106 control board and now the ui wont display numbers it only showed the hourglass and went blank.will need to order another control in case the one sent was defective and a UI and replace both at the same time. Office to RS as the ui is out of stock.; ordrng 1 W11752175 (Ui) and 1 W11780106 (Cntrl)

Arrived on site to install ordered parts on a washer WTW4955HW3. Installed the control w11608056 and ran a calibration cycle. Also ran a full factory cycle without any issues. No leaks detected while on site.

Arrived onsite for refrigerator KRFF507HPS03 not making ice. Ran temperature checks and found freezer at 4 degrees and ice box at 7 degrees. Ran ice maker harvest and passed, no water currently in tray. Ran fill test and failed. Found fill tube frozen over. Disassembled and found fill tube heater loose. Re-Wrapped heater around tube and used foil tape to secure. Also used truck stock Permigum 212643 to seal air gap at fill tube. Tested fill again and passed. Unit is functioning properly. Customer will monitor. Job complete ; ordrng 1 212643 (Permigum replenishment)

Dishwasher WDT751SAPZ1: Removed and replaced inner door w11559689 and screws wp3400071 x4. No dings, dents, or scratches on inner door. Ran dishwasher for about eight minutes and no leaks detected at time of service.

Arrived to 2009 for top RC door dent. Upon arrival, proceeded to replace LW10912075 door and W11223753 nameplate . Before and after photos taken

Arrived on site to test unit WRS325SDHZ08 for no ice production. Upon arrival customer stated unit will intermittently stop producing ice for extended periods before resuming normal operation. Inspected evaporator coil and found ice buildup present. Cycled ice maker and confirmed motor would not engage. Replaced ice maker (W11700250) and initiated harvest cycle; unit completed harvest but during fill observed water leaking from fill funnel, allowing water to run down rear liner and accumulate, disrupting proper airflow. Installed fill tube extension (WPW10496649) from truck stock and sealed connection with silicone to prevent recurrence. Retested unit and verified fill operation with no leakage present. Advised customer to allow 24 hours for temperature stabilization before normal ice production resumes. Unit is now running as designed, no leaks detected, job complete.

Arrived on site to inspect wall oven door issues. Upon further inspection, the customer advised that the oven under the cooktop has issues with the door closing properly. I found the right upper corner of the door not flush to the control panel, but the left side is. I placed my level on the bottom panel of the oven and found the unit not level in its space. The customer advised that the yearly inspector found the unit didnt heat when they tested it and then they cycled power at the breaker and it operated as designed. I removed the oven door and removed and replaced the hinges and retested the door. I found that the door will close properly as it has to close on its own in order to close properly. But I did find that the upper right corner continues to stick out too far due to the unit not sitting level in its space. I tested the unit on Bake at 350 degrees and when the convection fan turned on, it began to make a vibration noise. I removed the fan cover and retested and the noise stopped. I tightened all of the screws and re-installed the cover and it began to vibrate again. I advised the customer of my findings and advised the unit needs to be leveled and I am ordering the convection fan assembly, the convection fan cover and SHIMS and our office would contact them to schedule return service when the parts arrive. W11665203, W11665204; ordrng 1 W11617227 (Convection fan assembly) and 1 W11548753 (Fan blade) and 1 W11548755 (LH nut) and 4 SHIMS (SHIMS)s and 1 W11234761 (Convection fan cover)

Arrived onsite for F9E1 and F0E2. I confirmed unit is slow draining or not draining at all but can hear the drain pump actuating. Due to the unit stacked a 2 man is required for servicing. Ordering a 2 man and return with all parts. No leaks and no parts used. Office to RS for 2man call.; ordrng 1 2man (2man)

Washer model MVW6200KW5. Replaced previously diagnosed parts: removed and replaced left and right hinges. Replaced bezel and lid lock. In diagnostics, ran multiple times and it latched and stayed locked. Washer working as intended. No leaks detected at times of service.

Arrived on site to look at model WFG320M0BS3 for customer complaint of oven gasket torn. Found issue with the gasket, i replaced gasket, unit tested good. Part used wpw10535778

Arrived on site to test unit for not cooling in the RC, tested unit found damper is open but not air flow, inspected FC evaporator and found it completely frozen over do to excessive amount of ice buildup advised customer that unit needs to be thawed out before any work can be done, unit has a defrost system failure, will need to replace jazz board, RC thermistor, FC harness with bi- metal and heater if found bad, customer will have the unit thawed out before out next visit rescheduled for 3/9; schdld next appmnt for 3/9 MON !

Arrived on site for low ice production upon arrival inspected unit found unit is making ice. Ran diagnostics tested ice maker confirmed ice maker is working but water not dispensing but can hear valve kick on. Called PR ran multiple test with him confirmed water line froze over due to air getting in heater. Removed ice maker and secured heater with more tape. Ran test afterwards water is now dispensing into ice maker. Customer will monitor no leaks present at this time job completed

Arrived onsite for refrigerator with frost build up WRTX5419SZ00. Found massive seal gapping from improper form fit on hinge side of both doors. Used heat gun to reform gaskets. Unit is now operating as designed. No parts. Advised customer on repair. No water hook up.

Arrived on site to inspect refrigerator WRT311FZDM02 not cooling. Upon further inspection, I found the unit slightly pulled out and water on the floor on the left side of the unit, along with a liquid brown substance in the back left corner. I gained access to the evaporator and found a block of ice in the upper right corner on the cap tube of the evaporator. I tested the thermistor and found it within range and placed the unit in diagnostics and tested the defrost element and it is operating as designed. I pulled the unit out onto my floor protector and gained access to the compressor. While doing this, I heard a loud gurgling noise inside the cabinet. I tested the compressor and found a good amp draw, but the condenser line was cool and not warm. I evacuated the system and cleared it with nitrogen. When I evacuated the system, I found it full with refrigerant. Once I had the system cleared, I removed and replaced the compressor, access valve, and UV drier and tested the pressures with nitrogen. At 250psi of nitrogen, I found no leaks in my welds and pressures were holding solid at 250psi for approximately 7 minutes. I removed the nitrogen and vacuumed the system down to -30/0 and monitored pressures for approximately 15 minutes. I then installed 47g of R600 refrigerant and allowed the system to equalize. Plugged the unit in and monitored the frost pattern on the evaporator and it is beginning to form a good pattern and cool. The tenant left before I could finish and before they left, I recommended that they leave the unit unplugged to allow the ice to fully defrost for approximately 24 hours then plug it back in and allow it to cool for another 24 hours before placing food items inside. I cleaned up what water dripped from the evap pan and left the other that was there upon arrival as I did not know what the brown substance was. Tenant had a mop near the refrigerator. I texted the owner/landlord and advised of my findings and repairs. No one on site to sign for receipt. No water leaks observed at the end of service, job completed. W11580057, WPW10143759, W11506635

Arrived on site with parts ordered. Removed basket. Replaced motor pulley. Replaced wheels and pulley with repair kit. Verified operation. Call complete.

Arrived on site to diagnose a microwave oven combo unit reporting an inverter error code. Powered on the unit and confirmed the inverter error code appeared immediately upon startup, indicating a fault in the high-voltage circuit. Disconnected power and safely pulled the unit from the cabinet to access internal components. Removed the top cover to inspect and test the inverter board and magnetron assembly. Performed electrical testing on the inverter board and found it to be non-functional. Tested the magnetron and confirmed it had also failed. Both components were determined to be defective and required replacement. Installed new OEM inverter board and magnetron. Reassembled the unit, secured it back into place, and restored power. Tested microwave operation multiple times with a cup of water to verify proper heating and confirm no error codes returned. Unit is now operating properly with no faults present. Job complete.

Arrived on site for unit not making ice. Upon arrival found ice maker gears were not turning correctly, causing machine to not fill. Proceeded to replace W11692144 ice maker. Ran diagnostics and proceeded to advance correctly and water began to fill. Unit is functioning as designed . No water leaks detected at this time

Arrived on site to completely repair on refrigerator WRF767SDHV04. Installed new fascia W11637688 to resolve dripping. No further repairs appear to be needed at this time. Customer not available to sign for ticket.

Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control (W11608056) and tested unit is now running as designed no leaks detected job complete

WED5620HW2 Arrived on site for a dryer getting then it doesnt. On arrival, the client stated after the freeze it was not heating then heating. I ran diagnostic no error codes. I tested the ventilation to the home it was in great shape. Product works as its designed no parts used.

Arrived on site to look at model KRFF302ESS09 for customer complaint of noise issue. Found unit is working as designed at time of service. I instructed customer to give the unit a good defrosting and reset. Temperature is good, if problem continues we will try replacing the evaporator fan housing WPW10167023 fan motor and blade at the same time.

Arrived on site from microwave, not turning on. On arrival confirmed failure and after verifying the power supply from the outlet, I found the 20 amp fuse had broken. And upon further testing, I have found the interlocks had led to the fuse braking.And what registering the door being opened and shut properly. I amim ordering W11493414 interlock, w11707984 fuse, W11781937 control. Office to reschedule once availability of parts is known.; ordrng 1 W11493414 (Interlock) and 1 W11493414 (Interlock) and 2 w11707984 (Fuse)s and 1 W11781937 (Control)

Arrived on site for a refrigerator KRMF706EBS06. Customer stated that the dispenser will stick sometimes. I couldnt replicate the issue but the customer said its random. Im ordering the W11109505 spring and bringing the switch back for the return visit. Office will need to reschedule when the part arrives. ; ordrng 1 W11109505 (Spring)

Arrived on site to repair previously diagnosed issue on range. Replaced main harness and tested unit is now functioning properly and as designed to job completed

Arrived on site for a dishwasher model KDFE304RPS0 that is not working on sanitize. Inspected unit and work area. The customer was not home, and the maid let me in. She advised she had no idea of what the problem was. I ran the unit through diagnostics and found an F9 E2 (drain pump electrical problem) and F8 E4 (float switch open) error codes. I gained access to the float switch housing and found no water but found evidence of suds residue in the float switch housing tray. I ran the unit through a diagnostic cycle and found suds build up inside of the dishwasher. I ran 3 separate normal washes filling, recirculating, and draining to clear out the suds build up. I found no other leaks present during service. I advised the customer of the oversuds issue and went over proper soap usage recommendations. The unit it is working and operating as designed. Call complete. No parts were installed.

Arrived on site to replace previously diagnosed parts on model MVWB835DW4. I replaced gearcase, stator, rotor, clutch, slider, washplate, and lid. Unit tested good with no leaks after repair. Parts used w11393685, w10902814, w10915700, w10915701, w10754448, w10734512, and w11259006

Arrived on site for refrigerator WRB322DMBM06 with issue of has wrong racks. Upon arrival customer has received lower rack from whirlpool but missing both left and right cradles. Ordering both cradles. Office to reschedule ; ordrng 1 WPW10280608 (Left cradle) and 1 WPW10280613 (Right cradle)

Arrived on site to install previously diagnosed and ordered part. I installed the control and placed into service mode to run a test cycle. The dishwasher is now operating as designed. No water leaks observed during service. W11683480

Arrived on site for refrigerator making a loud noise when unit was dispensing water. On arrival, confirmed issue and found filter not ceiling against filter housing properly and causing an air gap in the unit. Customer provided their own filter, and after replacing it, I found noise removed and unit working as designed with no leaks call complete

Arrived onsite unit 4033 for WTW4850HW3, continuous drain symptom, f3e1 error. Confirmed. Replaced control W11607637 to repair. Calibrated and tested base functions. Unit is now operating as designed. No leaks detected at time of service.

Arrived onsite for unit not stopping. Customer stated the timer will go to off but not stop the cycle. Spoke with PR and diagnosed the timer is not actuating when hitting off and continues to run. I replaced the W10854240 timer and unit now operates and stops as designed. Call complete.

Arrived on site to test unit MVWB865GC0 for broken lid. Upon arrival performed visual inspection and confirmed both rear lid corners cracked and no longer securing properly to hinge assemblies, causing instability during use. Proceeded to replace lid (W11256781). Verified proper hinge alignment and lid seating. Entered service diagnostics and ran test cycle, confirming lid lock engagement and all components operating properly. Unit is now running as designed, no leaks detected, job complete.

Arrived on site to inspect range KSGG700ESS0 error codes. Upon further inspection, I teeted the unit on Bake and immediately after pressing the bake button, error code F8E0-low fan speed appeared on the display. I cleared the code and attempted to test again and got the same results. I gained access to the cooling fan and found the blower wheel barely turns. I removed and replaced the cooling fan and retested and the unit is operating as designed. I advised the customer of my findings and repairs. No gas leaks detected during service, job completed. W11107275

Arrived on site. Found a defective fresh food door skin,removed skin installed new door skin checked door operation good. W10800811

Arrived on site for dishwasher washer door making a noise every time it was opened. Found bottom part of door hitting the toe plate when it closed. Removed toe plate and properly connected it to frame. Ran diagnostics and found no errors. Unit now working as designed. Call complete.

Electric dryer WED4815EW1. Customer complained dryer takes too long to dry and requires multiple cycles. Checked airflow; it was decent but partially restricted. Noted dryer not reaching full temperature before shutting off and cycling. Pulled unit forward, removed back panel, and replaced operating thermostat WP3387134 and high limit 279816 Tested dryer; it now gets hot. Advised customer to have venting professionally cleaned from wall to roof, switch from flexible to rigid vent hose (keep length to 2-3 feet max), and eliminate bendsthe current 6-foot hose with bends restricts airflow and causes long dry times. Dryer working as intended.

Arrived on site to test unit WRF767SDHZ04 for no ice production and no lights. Upon arrival customer stated upper and FC lights were inoperative and FC ice maker was not producing ice. Verified condition, no illumination present in RC or FC sections and no ice in bin. Replaced LED modules (W11683243) and restored power; verified all LED modules are illuminating. Attempted to initiate harvest cycle on FC ice maker; motor did not engage and gear movement not present. Confirmed incorrect part on hand, RC ice maker was sent. Unit will require FC ice maker to complete repair. Ordering part, rescheduled for 03/05.; ordrng 1 W11717180 (FC ice maker)

Arrived on site to replace previously diagnosed parts on model WET4027HW2 i replaced capacitor, unit tested good. No leaks after repair. Part used w11614512

Arrived on site for ice on evaporator plate. Found ice ball on one section of the evaporator plate diagnosed possible restriction,leak or insufficient compressor will need a new compressor and dye drier. Will order parts. ; ordrng 1 4344621 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)

Arrived onsite for washer WTW8127LC0 giving f3e5 no detergent detected error. Disassembled and found sensor broken. Ordering sensor and returning with prescreen parts. Office to reschedule ; ordrng 1 W11685945 (Detergent level sensor)

Arrived on site to apartment 313 for refrigerator WRS331SDHM08 with issue of leaking and not making ice. Upon arrival, inspected unit and is not leaking and has container full of ice. The tenant states that it makes ice fine it just does not dispense ice. I test ice dispenser and energizes but motor is seized. Need to replace dispenser motor. Ordering motor and coupling. Office to reschedule ; ordrng 1 Dispensermotor and 1 WPW10169511 (Coupling)

Arrived onsite for washer WTW4816FW3 drain pump running continuously. Ran test and found error code f3e1 pressure system failure. Unit would not reset. Per service pointer and scode s153eb control needed replacement. Replaced control and calibrated. Tested unit and unit is now functioning properly. Job complete.

Arrived on site to inspect oven model WFE505W0JZ1 displaying F6E1 error code and overheating. Upon further inspection I found that the broil relay was not operating properly and was allowing the broil element to run constantly. I replaced the failed control and reassembled and tested the oven and it is now operating as designed. W11567368

Arrived on site to test unit for error, tested unit found F9E0 present, customer stated that he noticed that error after his generator was serviced, after he cycled power the issue went away, they were able to use it since the power cycle and error is not popping up, tested unit found all components activating and working properly, explained to customer that the miswire error was triggered when system detected incorrect voltage during the generator maintenance, advised customer to monitor, if the error pops up again with out any outside factors causing it then call us back, at this time unit is running as designed job complete no parts installed

Arrived on site to replace previously diagnosed motor, impeller screw and cap, replaced motor (W10836348), wash plate screw ( W10772621, impeller cap (WPW10305259)and tested unit is now running as designed no leaks detected job complete

Arrived on site for refrigerator not staying as cold. Found temperatures at 3 and 35. Unit was set right in the middle.. tested functions and all seem to be working properly. Lowered temperature to have more cooling. Call complete

WTW6157PW1 Arrived on site for a washer with lid locked again. On arrival, I verified the issue further inspection I found the gearcase was leaking oil causing the issue with the lid locking. Im ordering gearcase, stator motor, clutch, slider, six screws ,and rotor. Returning parts just in case needed. No water leaks are visible from the main water supply. Office, please reschedule the client as soon as all parts arrive. ; ordrng 1 W11105178 (Gearcase) and 1 W11195971 (Stator) and 6 W11027980 (Screw)s and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)

Arrived onsite for unit constantly draining. I confirmed unit drains when plugged in and a F3E1 water pressure sensor failure is present. Under s code S153EB I replaced the W11607637 cntrl and calibrated unit. Unit is now operating as designed and ensured no F3E1 error is present. No leaks. Call complete.

Arrived on site to look at model MHW6630HW3 for customer complaint of SD error and found another bra pad removed bra pad, unit tested good. No leaks after repair

Arrived on site to test unit WED9600TA1 for not heating. Upon arrival verified issue, drum is tumbling but no heat present. Gained access to internal components and performed continuity test on heating element, found element reading open. Visual inspection confirmed broken heating coil. Replaced element (WP8544771) and reassembled unit. Tested operation, element is energizing and producing heat. All other components are properly engaging and unit is now running as designed, job complete.

Washer WTW4105SW0. Diagnostics found multiple fault codes, including F7E1 (tachometer fault). Also noted overload and balance faults due to unit tilt. Inspected rear and found drive pulley had backed out and was rubbing on belt cover, likely from overloading. Removed and replaced splutch cam kit W10721967 assembly. Retested; unit functioning properly. No leaks, detective kind of service advised customer not to overload the unit. Its not designed for oversized blankets and comforters.

Arrived on site to follow up on refrigerator KRFC704FPS06 not cooling. Customer clarified it has not cooled at all since side panel UI was installed. I ran test 40 to get the compressor running, and found no compressor action at all. Power cycled and removed rear cover. Retried and found inverter showing 4 blinks, which is a failed compressor error code. Ordering sealed system parts to resolve, compressor likely locked up. Office to schedule SS repair. ; ordrng 1 W11578205 (Compressor) and 1 W11578028 (Inverter) and 1 W11506635 (Coupler) and 1 Wpw10143759 (Dryer) and 1 W11567329 (Condenser) and 1 W11567406 (Evaporator)

Arrived on site found latch broken. Replaced latch and strike . When tring to spin found unit would just hum . Replaced cap. Ran test wash , all checked normal. No water leaks detected at time of service. Job complete

Model WRS325FDAM04: Replaced previously diagnosed water valve WPW1017946 and tested. Icemaker harvested and filled with water. Advised customer it should make ice in about ninety minutes. Refrigerator is working as intended. No leaks detected its on service.

Arrived onsite for washer WTW4816FW3 drain pump running continuously. Ran test and found error code f3e1 pressure system failure. Unit would not reset. Per service pointer and scode s153eb control needed replacement. Replaced control W1163810 and calibrated. Tested unit and unit is now functioning properly. Job complete.

Arrived on site to diagnose dishwasher not starting. Spoke with customer regarding issue and confirmed that the unit would not respond when pressing the Start button.Tested unit and verified that the Start button was non-responsive and the dishwasher would not initiate a cycle. Disconnected power to the unit and removed the front control panel to access the main control board for further testing. Inspected wiring connections and tested the control board. Determined the main control board had failed and was preventing proper operation. Replaced the defective control board with a new manufacturer-approved part. Reassembled the front panel and restored power to the unit. Tested dishwasher through a full start-up sequence. Verified that the Start button is now functioning properly and the unit begins and runs cycles as designed. Unit is operating normally at this time. Job complete.

Arrived on site to test unit for no power, tested unit found shorted external drain pump, replaced pump (W11539855) and tested unit is now running as designed, noticed that unit is starting to develop calcium scales and customer does not have a filter installed, advised customer to install filter before restarting ice production, at this time job complete

Arrived on site to replace previously diagnosed control, moisture, sensor harness, thermistor and cutoffs, replaced control (W11780107), moisture sensor harness (WPW10298258), thermistor (WP8577274) and cutoffs (280148) and tested unit is now running as designed job complete

WZF34X20DW02 Arrived on site from previous visit to install parts. On arrival I installed the wire harness, and my manager recommended to replace the control board due to testing. The product is working as its designed .

Arrived on site to repair previously diagnosed issue. Replaced heater and thermistor manually tested heater in diagnostics. Unit is now functioning properly and as designed to job completed. Towels on floor absorbing water tenant did manual defrost

KRMF706ESS05. Installed previously diagnosed parts: heater w11226501 and applied Permagum 212643 around it. Reattached heater and foil tape to icebox assembly. Ran fill test; ice mold filled with water. Advised customer to dump ice in about 90 minutes. Refrigerator working as intended. No leaks detected at times of service.

Arrived on site to replace previously diagnosed part. Upon arrival replaced control (W11607637) and applied power to the unit, drain pump no longer immediately engages. Ran a calibration cycle successfully. Advised customer on proper load sizes, cycle selection and routine maintenance. Unit is now running as designed, no leaks detected, job complete.

MVWC565FW0 Arrived on site for a washer, not advancing through cycles. On arrival, I ran diagnostic no error codes. After running diagnostic I heard the agitator not agitating. I inspected under the washer and found the actuator, splutch and belt have failed. I replaced parts then calibrated . Then. I heard nosies that I wasnt familiar with, so I called my manager . I described the nosies he was familiar with and told me it needed a new gearcase. I tried to remove the agitator but it will not come off. I have to break the agitator in order to remove the gearcase case. Im ordering the agitator, hub,and retainer. Returning parts will be needed. I rescheduled the client for 3/5/26.No water leaks visible from the main water supply. ; ordrng 1 W11550891 (Agitator) and 1 W10528947 (Hub) and 1 W11385424 (Retainer)

Arrived on site to test unit for not heating, tested unit found shorted element and cutoffs, replaced element (269838) and cutoffs (279816) and tested unit is now running as designed job complete

Arrived on site , replaced thermal fuse ,thermal cut off , control and motor. Allowed control to up date info. Dryer is functioning as designed . Job complete

Arrived on site for a refrigerator KBSD742SPS00 making loud grinding sounds. Customer stated that it last about 15 minutes. All fans are on and quiet. Inspected the bottom shelves in the freezer and found marks where they were vibrating against the evaporator cover. I installed noise pads w11113054 from truck stock to stop the vibration. No leaks detected while on site.

Arrived on site to inspect refrigerator KSSC48QVS02 no cool. Upon further inspection, I found the unit has a UV drier so I used my black light and checked for any dye from the system. I verified the compressor compartment and evaporator areas were good. Also checked the drain pan underneath the unit and didnt find any dye or leaks. I turned the unit on and did not hear the compressor turn on and I found the inverter board LED flashing 3 times telling me that the inverter board is bad. All fans were on, but the compressor was not. I removed and replaced the inverter board and retested and the compressor turned on. I allowed the unit to cool for approximately 15 minutes and found the unitmis cooling as there is cold air coming from the FC fan. I recommended that the customer monitor the unit and should it fail again to call it in for service. No water leaks observed during service, job completed. W10629033

Arrived on site to diagnose oven microwave combo with console not responding properly. Customer stated unit would power on, but the start function was not operating. Performed functional test and confirmed display and select keypad functions were partially responsive; however, unit would not initiate a cooking cycle when the Start button was pressed. Inspected control panel for error codesnone present. Verified power supply to unit was stable. Cycled power at breaker for approximately one minute to reset control board. Restored power and retested all console functions. After reset, control panel responded properly to all selections and unit successfully started and completed a heat cycle. Confirmed microwave and oven functions are operating as designed. No further issues found at this time. Advised customer to monitor unit and report if problem reoccurs. Job complete.

Arrived on site for dishwasher WDP540HAMZ4 with issue of not cycling. Upon arrival ran diagnostics and get F4-E3 wash motor not operating. I test unit and confirmed issue. I replaced sump and motor W11613479. Test unit running a normal cycle. Unit filled washed and drain correctly. Unit is operating as designed. No leaks present. Job complete

Arrived onsite for previously diagnosed parts. I replaced the wifi antenna and called wifi team. Wifi team walked us through it and we got the unit connected to a 2.4 wifi. Advised customer to leave the unit alone for about an hour so all updates can process. Customer agreed and unit is now connected. Call complete. Installed W11318855 antenna.

Arrived on site for a refrigerator WRS321SDHZ13 not making ice. Customer stated that the icemaker was turned off possibly from ice hitting the switch. Its been making ice for two days. Also found ice in the fill tube so I removed the ice and replaced the valve w11645245. Filled the icemaker and detected no leaks.

Arrived on site for dryer not moving. Removed drum. Found internal dryer covered in lint. Cleaned. Replaced motor and blower. Replaced wheels and pulley with repair kit. Verified operation. Found vent is blocked within the walls. Left dryer unplugged and advised customer. Call complete.

Arrived on site for a washer WTW6157PW0 making clicking sounds. Found the rotor screw was backed out and causing the issue. I replaced the rotor w11260238 but it still isnt spinning. Replaced the slider w10734521, stator w11195971 and clutch w10754448. Unit is agitating and spinning as designed now. No leaks detected while on site.

Arrived on site for ice machine not making ice . Ran diagnostics test, getting low water flow to reservoir . Removed filter , flow remaining the same . Replaced valve . Reran diagnostics test. Flow is now normal. No water leaks detected at time of service. Job complete

Arrived on site to inspect washer WTW4855HW3 error code in apartment #114. Upon further inspection, I placed the unit in diagnostics showing error code F3E1-pressure sensor fault. Per the service pointer W11766193, I verified the model and serial numbers and removed and replaced the main control and while doing such, the apartment lost electricity and I was unable to calibrate or test the unit. I advised maintenance of the issue and advised them that they would need to calibrate the unit before using it. No water leaks observed during service, job completed. W11607637

Updated model and serial numbers. Arrived onsite for washer WTW4855HW3 drain pump running continuously. Found error f3e1 and not resetting. Ordering corrected control. Office to reschedule ; ordrng 1 W11607637 (Control)

Arrived on site to inspect washer model WTW5010LW1 not starting a cycle and going immediately to done. Upon further inspection I gained access to the underside of the washer and tested the capacitor and found it to be out of spec and not able to run the motor. I replaced the motor and reassembled and tested the machine and it is now operating as designed. No water leaks observed during service. W11395618

Arrived onsite for JFFCC72EHL04 and found unit operating with torn right side door gasket. Replaced door gasket to repair. W10917313 heat treated to form fit. Advised cuetomer on preventative use and care. No leaks detected. Leveled doors for visual appeal.

Arrived onsite for washer WTW4816FW3 drain pump running continuously. Ran test and found error code f3e1 pressure system failure. Unit would not reset. Per service pointer and scode s153eb control needed replacement. Replaced control W11607737 and calibrated. Tested unit and unit is now functioning properly. Job complete.

Arrived on site to look at model KDFE104HPS1 for customer complaint of unit not draining. Found small broken glass stuck in pump. I removed glass and tested pump, unit tested good, no leaks after repair.

Arrived on site to apartment 2561 for dryer WED560LHW2 with issue of not powering on. Upon arrival, test unit and confirmed issue. When testing polarity found there is no power from supply. Found breaker on tripped position. Found that breaker tripps immediately when flipped even with dryer disconnected from outlet. Advised maintenance team to have electrical repaired. Job complete

Arrived on site for dryer NED4655EW1 with issue of tumbles but does not dry. Upon arrival, test unit and confirmed issues. I checked breaker and is on. Test polarity and found no voltage from L2. L1 is 122v. Neutral to ground is correct. L2 to ground is 18v. Need 240v from L1-L2 to operate heater. Advised customer to have electrical repaired

Arrived on site for a dishwasher model MDB4409PAW0nthat is leaking. Inspected unit and work area. The customer advised that the unit doesnt leak every time, but it has leaked several times where she thinks theres a problem. She showed me a photo of some suds on the ground in front of her dishwasher and advised it wasnt a huge leak, but she didnt want any floor damage. I ran the unit through diagnostics and found an F6 E3 (suds/air in pump) error code. I ran the unit through two diagnostic cycles and found no water leaking anywhere on the machine or underneath. I did advise the customer that everything appeared to be an over suds issue, where the unit had too much detergent and overflowed. The unit is working and operating as designed with no leaks present during operation. Call complete. No parts were installed.

Arrived onsite for previously diagnosed part. I replaced the freezer fan and unit now operates as designed. Customer stated the top lights werent working after last tech and found the lights unplugged. Plugged in the lights and unit operates as designed. Call complete. No leaks. Installed W11452196.