Local Reviews
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Al R.
DISHWASHER WHIRLPOOL WDF510PAYW2 Arrived onsite to inspect dishwasher not heating. Ran diagnostics test mode and unit completed and all aspects of the unit worked as designed. Customer advised on purging the hot water and using rinse aid for better results.No leaks observed at the time of service.
Noah D.
DISHWASHER FRIGIDAIRE FBD126RBS0 "Arrived on site to inspect dishwasher for moldy insides, upon inspection found the inside of tub covered in mold, took pictures. Customer advised to speak with AHS. Complete"
Leonardo C.
RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to replace glass and name plate. Replaced parts test unit and unit test good job complete
Jimmy J.
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for GAS RANGE oval burner in the middle the portion underneath is loose and the whole burner moves a lotInspected middle burner and there was no repair necessary. Unlike the other burners the center burner is meant to be removed for cleaning purposes. All other burners are mounted with screws. Job completed.
Robert J.
WASHER WHIRLPOOL MHW8630HC1 Arrived on job for smell issue. Called tech line 7729327378 and did video Whirlpool will contact customer. Customer not over filling soap. ; saved tckt
Robert J.
WASHER WHIRLPOOL WTW57ESVW1 Arrived on job to replace previously diagnosed parts. After replacement test operation and no change will need cycle switch to complete repairs. Also time sent damaged order new. ; ordrng 1 WPW10168257 (switch-cyc) and 1 WPW10177827 (timer)
Brandon C.
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for customer complaint of unit not working and giving error code. Found F9E1 f3e1 error codes in diagnostics mode. Found clog in drain line, and in pump, I removed clog, unit tested good.
Clif L.
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is leaking. Found water valve cross threaded and water fitting over tightened. Replaced water valve today but fitting will need to be replaced to complete repairs as gasket inside fitting is cut.Advised homeowner not to turn on water under sink as leak will occur until fitting is replaced.; ordrng 1 W10685193 (fitting)
Andy B.
MICROWAVE WHIRLPOOL WMH31017HZ4 Arrived on site for microwave light not operating. Tested and inspected unit and found failed lamp holder. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Tyler G.
RANGE WHIRLPOOL WFC150M0JW0 Arrived on site for a range that would not allow the top burners to work properly. Upon arrival tested voltage from the power outlet to the terminal block on the range and verified that it is getting 240 V and it is stable between the circuitry of the power outlet all the way to the main controller switches. The infinite switches are also getting the proper voltage but I found that all four of them were turned on were not sending the full 240 V down to the burners like they needed to. I ended up replacing all four infinite switches and retest of the unit and then found that the 28 inch burners had lost their continuity resistance and even though the receptacles are still intact and also receiving 240 V the two Aidans burners would not turn on due to being internally broken. We will need to return with two 8in burner coils for the front left as well as the back right burners. Office to reschedule due to parts currently out of stock; ordrng 2 W11396790 (BURNE
Jonathan M.
MICROWAVE GE JVM1752SP2SS Arrived on site for a microwave that wont except selections. Inspected unit and work area. Customer showed me that some buttons still work but several buttons do not. Unit needs a control panel for replacement.
Lou S.
REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Arrived on site to inspect refrigerator tripping the breaker. Upon arrival, the customer advised that the unit had been moved to another apartment. Upon further inspection, I found the unit plugged in on an outlet in the living room and operating as designed. I pressed the test button on the breaker and the breaker tripped. Turned the breaker back on and the refrigerator came back on with no issues. I placed the unit where the refrigerator goes in the kitchen and plugged it in. The unit began to operate as designed. When I went to press the test button on the breaker, I found the button was no good. I tested the defrost element, compressor, evap fan and all are operating as designed. I advised the customer of my findings and the issue with the breaker and I recommended they have someone check the breaker. No water connected to the unit. Job completed."
Jonathan M.
REFRIGERATOR FRIGIDAIRE LGUS2642LF1 Arrived on site for a refrigerator that is not stopping when water or ice is dispensed. Tested unit and found that ice dispenser would not stop dispensing ice even after the paddle was let go. Removed front cover and found the paddle switch completely old and slow to come out of the engaged state. Spoke with SW and was advised that I could replace that switch with a switch from a prior appointment. Replaced switch and tested unit. Unit is now working as designed. Call complete.
Leonardo C.
DISHWASHER FRIGIDAIRE FPHD2491KF0 Arrived on site to test unit for not draining all the way. Test unit and unit draining correctly. Customer said the unit drains but like 2 hours later theres water in the unit. Couldnt see valve staying open water could be coming from disposal. Couldnt duplicate problem but unit is drawing correctly.
Al R.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived to install previously ordered parts. Went to install the thermistor and was met with a massive ice buildup on the Styrofoam evaporator cover, that wouldnt allow me to access the evaporator even steaming the food section wouldnt help. Had customer read and sign the defrost waiver and defrost the unit so repair can be completed. Call office and spoke with CW about issue.Office to reschedule the next appointment ; O-emld tckt"
Leonardo C.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for not washing. Test unit and found wash motor not spraying water. Ordering new sump and motor. Office to reschedule. ; ordrng 1 W11025157 (SUMP AND MOTOR )
Clif L.
DRYER WHIRLPOOL WED8740DW0 Arrived on site to diagnose a dryer that is taking too long to dry. Tested unit and found good airflow and all parts and components operating properly. Did note eco-boost setting was on. Advised homeowner on eco-settings and how they intentionally leave clothes damp to save electricity. No further repairs are needed and all is working properly at this time.
Brandon C.
ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived on site for customer complaint of unit not producing enough ice, found ice in bin, but not full, found clean condenser, unit passed all tests in diagnostic mode, customer replaced bin thermistor, ordering control board. Its possible the control is not reading the bin thermistor properly. , also ordering tube. ; ordrng 1 W11034363 (cntrl-elec) and 1 W10863947 (tube)"
Noah D.
REFRIGERATOR KITCHENAID KRFF507HPS01 "Arrived on site to inspect fridge for not dispensing ice, upon inspection found the auger stem missing, ordering stem, office to reschedule ; ordrng 1 WPW10347114 (STEM )"
Noah D.
WASHER MAYTAG MVWP575GW0 "Arrived on site to inspect washer for screeching sounds. Upon inspection found the gearcase screeching when filled with water, changed out hub nut with no change. Ordering gearcase and screws. Office to reschedule ; ordrng 1 W11454738 (GEARCASE) and 6 WP8533953 (SCREWS)s"
James C.
REFRIGERATOR MAYTAG MSD2732GRS "Arrived on site and tested operation. Found fresh food at 41 degrees and freezer at 10 degrees product temperature. While unit running the mullion is very warm to the touch. Inspected condenser and found it was not clogged with dust and condenser fan is running. Compressor making a gurgling sound and is very hot to the touch. Unit has failed compressor which is causing the high pressure side of the system to build heat. Unit will need new compressor, drier and stub to repair. Office to schedule return services for 2 hour sealed system repair. ; ordrng 1 AUTHO (AUTHO) and 1 CNOTE (2HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10160407 (compressor) and 1 WPW10143759 (dryer)"
Scott M.
DISHWASHER KITCHENAID KDHE404DSS0 "Arrived onsite for leaking dish washer . Found water leaking from diverter motor . Replaced sump and motor ran diagnostics ,all checked normal. No water leaks detected at time of service..
Jonathan S.
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for upper oven not heating. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found error F6-E4 UI to control miscommunication. Tested components and found upper bake and broil not working. Gained access to control and measured resistance on temperature limiter and found opened. Was not able to find part on part diagram. Contacted parts department (SR) and was informed to put in part research. Office to schedule appointment when ETA is available. ; ordrng 1 WP4449751 (TEMP LIMITER )
Andrew H.
DISHWASHER GE GDT655SSJ0SS "Arrived on site to test unit for leaking water on right side from door. Tested unit found lower wash arm was not properly inserted causing water to spray directly to right corner causing leak. Secured wash arm, tested unit, unit works good. No leaks detected. Job complete."
Leonardo C.
RANGE WHIRLPOOL WEG745H0FS0 Arrived on side go test unit for center burner not coming on and when it comes in it wont stop clicking or it wont ignite and will just smell like gas and cant turn it off. Found broken knob not allowing switch to turn off or turn gas off. Ordering new knob. Office to reschedule ; ordrng 1 W11211501 (KNOB )
Kevin B.
RANGE WHIRLPOOL WFG520S0AS0 "Arrived on site and found customer experiences some gas aroma during the bake cycle. They do however say that it is still baking properly. Disassembled oven and ran bake cycle twice and it is igniting properly every time. Could not find any problem oven is heating normally. Collected service fee only, job complete"
Brandon C.
MICROWAVE KITCHENAID KBHS109BSS00 "Arrived on site to replace failed console, after replacing, unit tested good."
Andy B.
RANGE WHIRLPOOL WGE745C0FS01 "Arrived on site for range upper oven enamel liner flaking off, inspected unit and found upper oven liner flaking, called tech line and spoke with Robert (SR# 7729325226) made aware of issue and what was found. Was instructed that whirlpool will contact customer. Job complete."
Wesley P.
MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived onsite and found unit had electrical supply issue. Corrected short in power supply. All checks good. Unit is now operating as designed.
Brandon C.
WASHER WHIRLPOOL WTW8040DW2 "Arrived on site for customer complaint of unit leaking, found error codes F3e2 f2e1 in diagnostics mode, found leak coming from water valve housing. New housing was broken in box, ordering housing. ; ordrng 1 W11173597 (housing)"
James C.
WASHER GE WVSR1060A1WW "Arrived on site and tested operation. Found unit fills with water and will drain. Motor will not run for agitation or spin. Found lid switch has failed causing motor not to run. Office to schedule return services due to part availability ; ordrng 1 WH12X1043 (switch,lid asm)"
Kayman B.
WASHER MAYTAG MHW5500FW1 Arrived onsite for washer that isnt cleaning clothes properly and leaving some clothes dry. Upon inspection I found the bellow full of standing water. I could not see any dirt or build up. I ran a quick diagnostics test and found the bellow is allowing water to slosh around during high spin cycles. I am ordering a bellow for repair and returning with the main control just Incase. Bellow(WPW10237499) office to R/S due to part availability. ; ordrng 1 WPW10237499 (bellow)
Clif L.
WASHER WHIRLPOOL WFW94HEAC0 Arrived on site to diagnose a washing machine that is making unusual noise. Tested all parts and components and found no failures to washer at this time. No repairs are needed and no leaks were found at time of service.
Andrew H.
RANGE WHIRLPOOL WGE745C0FS00 "Arrived on site to test unit for small cracks in cooktop. Found tiny hairline fractures. Replaced cooktop, customer was not satisfied with new cooktop and wants a replacement. Found no issues with new cooktop(took pics). Upon removal of cooktop I noticed the two left surface element insulators were cracked/broken(took pics). Customer also complained about ceramic coating peeling on top interior oven from front left corner and two rear corners(took pics). Spoke with tech line about ceramic peeling and was told anything over 1/4 inch is considered non repairable. Advised customer since unit is in extended warranty with Lowes he would need to contact Lowes. Job complete.SR#7729332152"
Robert J.
WASHER MAYTAG MVWB955FC1 Arrived on job for complaints of not starting. Found the panel not working. ; ordrng 1 W11025446 (panel-cntl)
Noah D.
RANGE WHIRLPOOL WFE525S0JS0 "Arrived on site to inspect oven for broken pieces, upon inspection found the cover snapped, replaced all pieces. Complete"
Brandon C.
REFRIGERATOR FRIGIDAIRE LFUS2613LF0 "Arrived on site for customer complaint of unit not cooling, found compressor and fans running, condenser was not getting warm, evaporator not getting frost, found sealed system leak. Ordering compressor and evaporator ; ordrng 1 5303918284 (evaporator) and 1 5304511982 (COMPRESSOR ) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HOURS) and 1 CNOTE (AUTH/RESCHEDULE )"
Jonathan M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced sump assembly and tested unit. Unit is now working as designed. Call complete.
Jacob S.
OVEN WHIRLPOOL MGR6600FZ0 "Arrived onsite for bake not staying on and middle burner not lighting correctly. Tested unit in bake. The unit would light but only stayed on for a few seconds before shutting off, noticed the spark module would keep trying to light. Even after the pilot was on. The middle burner would not burn evenly. ; ordrng 1 W11162114 (burnr-top) and 1 W11323275 (CONTROL ELECTRONIC )"
Paul R.
REFRIGERATOR GE CFE29TSDBSS Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the 3 way valve. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.75 ozs of R134A. The unit is working as designed. I explained to the customer to give the unit 24 hours before loading. Call complete.
Richard P.
VENTHOOD WHIRLPOOL UVL6036JSS0 Arrived onsite for the vent hood lights flickering. The lights only flicker on low beam setting and work just fine on the high beam setting. Ordering switches and lights. Office to schedule ; ordrng 1 W10853393 (swtch-rckr) and 1 W11193832 (swtch-rckr) and 1 W11387938 (PANEL) and 4 W11388881 (LIGHT)s and 1 W11397923 (SWITCH SLIDE) and 4 WPW10370558 (socket)s
Leonardo C.
VENTHOOD KITCHENAID KVUC600JSS0 Arrived on site to replace blower. Replaced blower test unit and unit test good job complete.
Leonardo C.
DISHWASHER GE GDF620HSJ5SS Arrived on site to turn water on under sink. Ran unit no leaks present at this time the inspector didnt want to turn water on. Job complete.
Scott M.
DISHWASHER WHIRLPOOL KUDC10FXSS2 Arrived on site for no drain dishwasher . Found customer had installed a new disposal and hadnt removed the drain plug . Removed plug .tested unit all checked normal . Unit is draining now . No water leaks detected at time of service. J
Kevin B.
WASHER MAYTAG MHW5630HC0 "Arrived on site and found Bellow is torn in two spots, took pictures. Replaced it and ran a diagnostic cycle and leaking has stopped, job complete"
Kayman B.
WASHER WHIRLPOOL WTW5105HW0 Arrived onsite for washer making squealing noise in spin. Upon inspection I found that when the high spin function is ramping to full RPM it starts to squeal for a second then goes to sounding normal. I can also hear a slight scratching in low spin coming from the gear case. The unit will need a new gearcase and cam assembly for repair. Ordering Gear case (W11423758) and returning with cam plus the actuator just Incase. ; ordrng 1 W11423758 (GEAR CASE )
Andrew H.
DISHWASHER KITCHENAID KDTM404EBS0 "Arrived on site to replace pump and motor assembly from previous diagnosis. Replaced pump and motor, tested unit, unit is no longer tripping breaker. No leaks detected at time of service.Job complete."
Andy B.
MICROWAVE WHIRLPOOL WMH75021HZ1
Luis M.
FREEZER WHIRLPOOL WZC3115DW01 "Arrived on site for unit tripping breaker. Called tech support checked amperage good reading 1.8 with compressor powering on found excessive rust on liner walls and by compressor,moisture residue appears to be on compressor shell and rust under compressor. Per tech support chest freezer is not designed to be used as a commercial freezer and in a business freezer is located next to commercial sink. Moisture appears to be tripping electrical connections. Power cycled unit multiple times unit is not tripping during start up and power off unit is working as designed"
Brandon C.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site for customer complaint of unit not dispensing ice, found broken wire, I repaired wire, unit tested good.
Jimmy J.
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for Nothing Will Work - Gas and Dual Fuel Range. Display on board and all burners working. Checked terminal for proper voltage and got 120. Removed control and installed new control. Powered up oven and bake began heating. Light bulb also came on when light button was pushed. Oven operating as designed. Job completed.
Brandon C.
REFRIGERATOR WHIRLPOOL ED5RHGXMQ00
Jonathan S.
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to install previous diagnosed part. Removed failed UI and installed new. Performed diagnostics mode and checked configuration. Tested upper and lower normal bake mode n low temperature settings. Found both ovens responding. All tested good.
Wesley P.
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite and am ordering the panel to repair an ongoing issue with the panel responding to steam. Advised customer on repair plan. ; ordrng 1 W11297709 (PANEL)
Richard P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator freezer light not working. During testing found that the freezer switch was causing the issue it was stuck. Removed door switch and adjusted it and put back together. Light is now working good. And door switch is working good. Freezer door is sealing good. Complete
Jacob S.
DRYER LG WM3488HW "Arrived onsite for unit not heating. Tested unit. Felt no heat. Looked at unit. Found that the blower fan motor was not running and that heating element would not turn on but it had good continuity and the thermistor as well. Ordered new fan motor and pcm control. Office to reschedule.; ordrng 1 4681ER1007C (FAN ASSEMBLY ) and 1 EBR79909505 (PCB ASSEMBLY )"
Brandon C.
RANGE JENN-AIR JDRP548WP02 "Arrived on site for customer complaint of stuck meat error code, I replaced control, after replacing unit tested good."
Jacob S.
RANGE WHIRLPOOL KGRS505XSS04 Arrived onsite for 2 of the valve knobs not working on the manifold. Tested unit found that rear right valve and valve for middle burner are locked in place. ; ordrng 1 WPW10206287 (valve-brnr) and 1 WPW10298678 (valve-brnr)
Andy B.
OVEN WHIRLPOOL WOC54EC0HS03 Arrived on site to install previously diagnosed console. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Paul R.
OVEN KITCHENAID KOSE500ESS04 "Arrived onsite for an oven that reaches set point temp in a bake cycle but after cycling off it never heats up again. After talking with the customer I found out that the oven hasnt heated correctly for a long time and the preheat times have always taken forever even before the control issues started. I tested the oven in the bake cycle and found the bake element not heating at all. Because of what the customer stated and the controls already being replaced I am ordering the bake element, harness, and returning with the control before pulling the oven. Ordering W11292248 bake element & W11136132 harness-wire. Office to RS.; ordrng 1 W11292248 (Bake element) and 1 W11136132 (Harns-wire)"
James C.
DISHWASHER MAYTAG MDB6769PAB1 Arrived on site and installed new dispenser and vent assembly. Tested operation and found no leaks after repair and unit functioning properly. Job complete
Jacob S.
DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite to replace part ordered by previous tech. Replaced sump and motor. Tested unit. Unit test good. No leaks at this time. Job complete.
David S.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for ice maker not working. I inspected the unit and work area. I found error code e1 in step 56. I temp tested the freezer and found it at 0 degrees, And the ice maker was at 46. I inspected the evaporator and found the return vent covered with ice. I cleared the ice and found the ice maker cooling down properly. Job complete."
Scott M.
RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site for some of the burners not heating . Found burn marks on LR , LF, RF elements . RR burner is working . Ordering switches if needed . Please call to set return .; ordrng 1 W10823729 (LF ) and 1 W11171119 (LR) and 1 WP3149404 and 1 WP8273992 (RF)"
Brandon C.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of unit not drying dishes, found no error codes in diagnostic mode, unit passed every function. Advised customer to use rinse aid and sani rinse. Unit tested good."
Paul R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for a refrigerator to possibly replace previous diagnosed sealed system parts. I verified the unit was leaking refrigerant at the RC evaporator. I found no refrigerant in the system. I replaced the compressor, RC evaporator, & drain pan. I installed a dye drier and I installed a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.50 ozs of R134A and tested the unit. I had good pressures and a good frost pattern on the coil. The unit is working as designed. Call complete."
Clif L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to replace ice separator and icemaker. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Matthew Z.
OVEN MAYTAG MET8720DE00 "Arrived onsite for double oven not maintaining heat and long preheat times. Tested unit, was getting 240 at terminal block. Elements tested good for continuity and resistance. Sensor tested at 1098 ohms. Noticed that during the preheat cycle the elements were given 240vac but only for a short period of time. When checked again it was receiving 14vac. Voltage at block was constant. Appears that the control is not sending proper voltage to elements. Need to order and replace control. Will bring pre screened parts just in case. Office to reschedule. ; ordrng 1 WPW10365414 (cntrl-elec)"
Clif L.
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site to diagnose a refrigerator with broken shelves. Found shelf and door bin broken.
David S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for sealed system repair. I gained access to th evaporator and found it had a leak. I replaced the evaporator. I pulled a vacuum and found no more leaks. I put a measured charge into the system and monitored pressures. I found the evaporator forming a good frost pattern. I found pressures at 0 psi low, 125 psi high. Job complete."
Richard P.
DRYER ELECTROLUX EIMED55IMB0 "Arrived onsite for the dryer not working properly. During testing found that the control board is not working properly will need to be replaced. Also found that the door is glass is broken and hinge and latch. Will need to replaced entire door. Ordering parts and office to schedule ; ordrng 1 134696901 (frame) and 1 134934900 (gasket, door glass) and 1 137067900 (sub-asmy lens/oute) and 1 137538802 (latch) and 1 137576000 (glass) and 1 809160404 (control board) and 1 PARTRESEARCH (FRONT DOOR ASSEMBLY )"
Robert J.
WASHER WHIRLPOOL WFW560CHW0 Arrived on job for complaints of noise. Replaced shocks but noise still there. Will need 2 hours to complete. ; ordrng 1 W11316671 (HOSE)
Jonathan S.
MICROWAVE GE PEB1590SM2SS Arrived on site for microwave not heating . Removed unit and tested fuse and door switches. Found primary switch stuck in open position. Removed failed primary switch and installed new. Powered unit on and tested operation. All tested good.
Luis M.
WINE COOLER WHIRLPOOL WUW35X24DS02 Arrived on site for cooling complaint. Found switch not activating causing unit to think door is open adjusted bracket unit working as designed.
Luis M.
WINE COOLER WHIRLPOOL WUW35X24DS02 Arrived on site for cooling complaint. Found switch not activating causing unit to think door is open adjusted bracket unit working as designed.
Jonathan S.
OVEN KITCHENAID KOST100ESS03 "Arrived on site for oven broil element sparking. Inspected unit and work area. Found broil element broken. Performed diagnostics mode and checked fault codes, none found. Found element will need to be replaced and will need to continue to test. Service and labor $239.99, part is covered by manufacturer warranty, plus tax. Customer approved estimate. Removed failed element and installed new. Performed diagnostics mode and activated bake and broil element. Found both working. Put unit in normal bake mode at 350° and monitored temperature. All tested good.
Jacob S.
WASHER WHIRLPOOL WET4024HW0 Arrived onsite for unit spilling out water. Looked at unit. Tested unit. Could not replicate the water spilling from the u it. Let customer know that the amount of clothes loaded could be an issue. Customer said that they had loaded the unit just under the top of the rim of the wash tub. Called Techline to report findings. Techline agreed with findings. Got Sr#7729332334. No other issues at this time. Job complete
David S.
REFRIGERATOR KITCHENAID WRS311SDHM05 Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit cooling and with a good frost pattern. I hooked my gauges up to the unit and found it was over charged. I evacuated the system and pulled a vacuum. I put in a measured charge into the system and found it working as designed. Job complete.
Wesley P.
DISHWASHER WHIRLPOOL ADB1400AGB1 Arrived onsite and installed brackets to secure dishwasher which had come loose. All checks good. Unit is now operating as designed.
Andrew H.
WASHER AMANA NTW4516FW3 "Arrived on site to replace inlet valve from previous diagnosis. Replaced valve, tested unit, all functions operating as designed. No leaks detected. Job complete."
Luis M.
REFRIGERATOR WHIRLPOOL GD5SHAXLB12 "Arrived on site for dispenser issues. Found ice melting and dripping in ice chute,removed bin found ice door not sealing causing warm air to enter ice chute. Replaced ice door checked door seal good,checked ice dispenser operation good. used 1 WP2180353 (ICE DOOR) from stock"
Robert J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on job for complaints of not cooling. Found not defrost properly. Called tech line 7729325279 ran test sensor good and heater good tech line wants main control replace. ; ordrng 1 W11449482 (CONTROL )
Andy B.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control Instructed customer that due to infestation unit is not covered by warranty. No repairs are to be done at this time. No water leaks present at time of service.
Kevin B.
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site and replaced control board diagnosed on previous visit. After replacement reset all connections and microwave is now heating properly, job complete"
Richard P.
OVEN WHIRLPOOL WFE540H0ES1 "Arrived onsite for the oven not heating properly. During testing found that the bake element is not working at all. Will need to replace element , control. Ordering parts and office to schedule ; ordrng 1 W10779716 (elmnt-bake) and 1 W10833885 (sensor) and 1 WPW10586737 (cntrl-elec)"
Kayman B.
DISHWASHER WHIRLPOOL WDF130PAHB2 Arrived onsite for dishwasher leaking from the front. Possible gasket issue. Upon arrival I found the unit uninstalled and pulled out and away from the cabinet. I re installed the unit and ran a full diagnostics cycle. I could not recreate any leaks coming from the unit or the door at this time. I visually inspected the gasket and it looked good with no evidence of water escaping. Unit is working as designed at this time and no leaks detected during time of service. Job complete.
Andy B.
RANGE WHIRLPOOL WEG730H0DS0 Arrived on site for range F8-E0 error code. Tested and inspected unit and found failed cooling. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Scott M.
RANGE WHIRLPOOL WFE515S0ES2
Wesley P.
RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite and found relay in control failed. Ordering control to repair. ; ordrng 1 W11122560 (CONTROL )
Kevin B.
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site and replaced dented control panel, job complete"
Luis M.
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site for no cool. Removed evaporator cover no traces of dye,removed compressor cover found dye leaking from lock ring.removed lock ring installed a Uv drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly SR#7729329151; used 1 W10896678 (COUPLING), 1 W10896689 (COUPLING), and 1 WOW10143759 (DRIER) from stock"
Kevin B.
WASHER MAYTAG MHW5630HC0 "Arrived on site and replaced dispenser drawer diagnosed by previous technician, after replacement ran a diagnostic cycle and confirmed washer is not leaking, job complete"
Jacob S.
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite to replace parts ordered by previous tech. Replaced control, panel UI, and thermistor. Tested unit. Unit test good. No issues at this time. Job complete"
Matthew Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite to replace previously diagnosed parts. Replaced damaged shelf. Tested unit and unit is functioning properly.
Lou S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install previously diagnosed and ordered part. Per techlines recommendations, I removed and replaced the the left RC door and transferred all parts from the old door to the new....mullion, separator, ice bin door, ice chute plate, and tested. Unit is operating as designed. No,water leaks observed during service, job completed."
Luis M.
REFRIGERATOR WHIRLPOOL WRFA32SMHZ02 "Arrived on site for icemaker issue. Found damaged housing on icemaker assembly,replaced icemaker ran harvest test passed water filled icemaker"
Luis M.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site for unit not defrosting. Replaced main control and ui control,powered unit on ran diagnostics thermistors and defrost thermistor passed,ran defrost cycle,heater powered on. Advised customer to let unit run if not cooling within 24hrs will need a hard defrost"
Kevin B.
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and inspected washer and removed rear panel to observe hoses while filling washer with approximately 10 inches of water. did not find any leaking hoses valves or tub. Then drained water while continuing to fill and did not find any leaking from drain hoses or overfilling from Standpipe. Could not duplicate customers experience washer is operating properly at this time, job complete"
Leonardo C.
RANGE KITCHENAID KFGG500ESS2 Arrived on site to replace hinges. Replaced both hinges test unit and unit test good job complete.
Andy B.
RANGE KITCHENAID KSEG700EBS3 Arrived on site for range panel and burners not working properly. Tested and inspected unit and found control panel and switches. Ordering needed parts as well as burners and bringing controls back in case needed. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10911303 (switch-inf) and 2 W10917724 (switch-inf)s and 1 W11091880 (panl-cntrl) and 1 W11129442 (switch-inf) and 1 WP8273994 (elmnt-surf) and 1 WPW10187839 (elmnt-surf) and 1 WPW10251108 (elmnt-surf) and 1 WPW10342780 (elmnt-surf)
Robert J.
WASHER WHIRLPOOL WTW5000DW3 Arrived on job for complaints of not advancing cycle. Ran diagnostics and found code for shift error but in diagnostics it works. Replaced both control and actuator.
Kayman B.
DRYER WHIRLPOOL MEDX655DW1 Arrived onsite to install previously diagnosed parts. I installed the T-stat and tested the unit. The unit is heating and working as designed. I tested voltage at the terminal block and found the voltage was at 250Vac from L1 to L2 and 124 from L1 to common and 125 from L2 to common as well as ground. The slightly high voltage should not affect the components. I placed my thermal lead on the vent outlet on the dryer with the vent hose disconnected. The temperature began to rise gradually. When I connected the vent hose the temperature began to rise very fast indicating the hot air is not escaping the vent system and returning to the dryer. Unit is working as designed at this time. I advised to have the vents checked again as I could not verify airflow on the outer wall of the residence. Job complete.
Jimmy J.
RANGE WHIRLPOOL WEG745H0FE0 Arrived on site for UNIT GETS UP TO TEMP BUT AFTER HE PUTS FOOD IN THE HEAT STOPS HEATING AND IT COOLS DOWN-DISPLAY STILL SHOWS IT'S AT THE CORRECT TEMP. AND WHEN HE TRIES TO CHANGE THE TEMP OF PREHEAT IT SHUTS OFFTested temp sensor and it ohmed out at correct reading. Installed new control board and range is heating as designed. Job completed.
Kayman B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for refrigerator with ice maker not dispensing ice. Upon inspection I found the ice bin stuck. When I would try to dispense I could hear the auger turning and ice would dispense intermittently. I was able to remove the bin and found a large amount of ice had Thawed and clumped together. I found the ice bin auger arm had separated and detached from the inner bin so I corrected. I found the ice maker inlet was frozen solid with a block of ice over the tray. I removed the ice maker and removed all ice. I also steamed out the inlet port. I found the ice maker faulty so I replaced it with a new one. Unit is working as designed at this tome and no leaks were detected during time of service. Job complete.
Luis M.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Arrived on site for cooling complaint. Removed evaporator cover,partial frost pattern,no ice ball on inlet,installed a uv drier,vacuumed system down unit kept vacuum recharged system manufacture spec powered unit on checked low side pressure good checked frost pattern good. Checked both compartments no traces of dye found."
Clif L.
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to diagnose a range with excessive flame size on right front burner. Tested all parts and components and found no unusual operation of unit. Documented flame sizes through SD-QuickPics. No further repairs are needed and all is working properly at this time.
Lou S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=8 degrees and RC=61 degrees. I found the FC evaporator engulfed in frost/ice. Tenant advised this is the way it looked at previous service call. I removed the ice frost and tested the thermistor and found it out of range and causing the unit to not defrost. Attempted to contact customer and left vm. Left message for the office in case customer calls back. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 W11399425 (HARNESS )"
Scott M.
WASHER WHIRLPOOL MVW6230HW0 "Arrived on site , replaced both hose . Ran test wash all checked normal . No water leaks detected at time of service. Job complete ."
Andrew H.
DRYER WHIRLPOOL MED5630HW1 "Arrived on site to test unit for squeak noise. Found idler and belt slipping causing noise. Replace belt and idler, tested unit, unit works good. Job complete."
Lou S.
OVEN KITCHENAID KEBS109BSS00 "Arrived on site to install previously diagnosed and ordered part. Due to the display control digits missing, I removed and replaced the display control and tested. Unit is operating as designed. . Job completed."
Matthew Z.
REFRIGERATOR WHIRLPOOL GS6SHEXNS00 Arrived onsite for refrigerator leaking. Upon inspection found the unit was leaking from the drain tube. Need to order and replace extension tube. Office to reschedule. Let customer know that the leak will continue while the unit goes into defrost. Customer is aware and will lay towels down in the area. ; ordrng 1 WPW10153550 (extension)
James C.
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and installed new drain tube and sealed to cabinet. Installed shims to level out fresh food drain pan. Unit tests good. Job complete
Wesley P.
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite and replaced fan adapter and ice maker. Unit is now operating as designed. Advised customer on the repair. All checks good.
Jonathan S.
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for washer having long cycles and will not advance. Performed diagnostics mode and checked fault codes. Found error code F3-E2 water temp fault and F0-E4 spin limited by water. Performed manual test cycle and found cold water not working. Tested voltage to inlet valve and found faulty valve. Removed failed inlet valve and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected."
Matthew Z.
REFRIGERATOR WHIRLPOOL WRT519SZDM06 "Arrived onsite to replace damaged refrigerator door. Replaced door, added plugs. Tested unit and unit is functioning properly. Job complete"
Luis M.
REFRIGERATOR JENN-AIR JFC2089HTB "Arrived on site for cooling complaint. At time of visit temps reading 0 and 40° ran diagnostics found unit not powering off in diagnostics ran defrost cycle,bimetal reading closed heater powered on and compressor still running,ran fan test. Unplugged ui control and unit not powering off,after reinstalled ui unit powered off ran diagnostics all test passed,ran factory reset to set setting back to default."
Kevin B.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site and inspected refrigerator and found it is unplugged and has been for several days. There is a large amount of water in the freezer and underneath the refrigerator there is evidence of a lot of frost melting. Reconnected refrigerator to power and observed frost pattern building on evaporator for 30 minutes. Sent one picture of evaporator to LM. Replaced both control boards on the rear of the refrigerator, at this time freezer door is closing properly, there is no excessive food to keep door open, both fresh food doors are closing properly, ice production will not begin for at least 24 hours as the refrigerator cools down. Refrigerator cannot be properly diagnosed when it is unplugged, job complete"
Wesley P.
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for heating issue and found the microwave working as designed. Customer noticed heats less quickly than prior microwave. Advised customer on findings and on resetting for periodic issues. All else checks good.
Richard P.
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for the dryer not heating. During testing found that the hi limit t stat is no good. Replaced thermostat and dryer tested fine and is heating good. Complete
Jimmy J.
WASHER MAYTAG MVWX655DW1 Arrived on site for NOT ABLE TO COMPLETE A WASH CYCLE - COLD WASH DOES NOT WORK - HAS TO KEEP CHANGING SETTING TO >>>>Attempted to run a cold wash cycle and the cold water inlet valve did not come on. Placed in diagnostics for any other errors and only the cold water valve was faulty. Installed cold water inlet valve. Tested cold wash cycle and cold water came out. Washer operating as designed. No leaks detected. Job completed.
Brandon C.
RANGE WHIRLPOOL JGRP436WP01 "Arrived on site to replace bake electrode, after replacing, unit tested good multiple times."
Scott M.
DRYER WHIRLPOOL MGDX655DW2 "Arrived on site ,replaced timer . Tested unit ,all checked normal . No lint build up at time of service. No gas leaks detected . Job complete ."
Andy B.
MICROWAVE KITCHENAID KOCE500EBS09 Arrived on site to install previously diagnosed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Kayman B.
REFRIGERATOR FRIGIDAIRE FRS6R5EMB1 Arrived onsite for refrigerator not cooling in the RC and food spoiling very fast. Upon inspection I found the RC at a noticeable higher temp than should be. I inspected the FC and found a big frost formation on the outside of the evaporator cover. I ran a forced defrost cycle and was able to see the defrost heater get red hot. I accessed the evaporator and found only the top 2 rungs were frosted and a big ball of ice formed over the capillary tube see SD quick pic. Indicating a restriction in the evaporator somewhere. I heard the damper engage and it sounded very loud and scratchy. The unit will need a sealed system repair to install a new compressor and evaporator. With the food in the FC frozen solid and the RC losing cool I have determined that he damper has also failed and all the cold air is getting stuck in the FC. I could not feel any air coming through the damper. I am ordering the compressor (5304475102) evaporator (5303918284) access valve
Wesley P.
REFRIGERATOR GE GFE26JMMAFES Arrived onsite and found complaint of noise issues and popping. Found that adjustment of insulation on back of unit was able to correct issue. Advised customer on repair and normal vibration in design.
James C.
WASHER MAYTAG MVWB865GW0 "Arrived on site and installed new control, overlay, harness and valve. Tested operation and found unit working properly. Job complete"
Richard P.
WASHER WHIRLPOOL WETLV27HW1 "Arrived onsite for the washer not spinning. Ran diagnostics and found error code for motor fault . Ran spin test and agitation test and motor did not come on. Inspected the harness and it looked fine. Will need to replace motor, capacitor, control. Ordering parts and office to schedule ; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor) and 1 W11481725 (CONTROL )"
Scott M.
DISHWASHER WHIRLPOOL WDF520PADM9 Arrived on site for no drain dishwasher . Found customer had installed a new disposal and hadnt removed the drain plug . Removed plug .tested unit all checked normal . Unit is draining now . No water leaks detected at time of service. Job complete
Wesley P.
RANGE KITCHENAID KCES556HSS00 Arrived onsite and adjusted level and advised builder on install. All checks good
David S.
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Arrived on site for sealed system repair. I inspected the unit and work area. I found the filter dryer leaking. I removed the dryer from the steel line, when I pulled the dryer out to cut the aluminum cap tube at the dryer. I called techline and spoke to Austin, I got sr #7729325800. I advised techline of the situation.
Andy B.
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range oven not heating. Tested and inspected unit and found failed control. Ordering needed part as well as igniter in case needed as well. Office to schedule return trip.No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE) and 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)
Lou S.
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to inspect dishwasher noises. Upon further inspection, the customer played a video of the noise and when I pressed cancel to turn the drain pump on, the noise started. I removed the drain pump and found a piece of the lower rack wheels in the drain area. Removed the debris and reinstalled the drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Tyler G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for refrigerator with a broken door switch. But arrival I found that the right side freshfood door switch was broken internally and not allowing for proper connectivity. I ended up replacing the door switch and was able to retest and verify the funeral is now functioning as designed and the lights turn on and off switch is activated. Contemplate complete
David S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for water filter housing not working as designed. I inspected the unit and work area. I found the filter housing damaged and no releasing the after filter. I replaced the filter housing and installed the customer provided filter. I tested the housing several times and it is working as designed. Job complete. No water leaks detected.
Wesley P.
RANGE WHIRLPOOL WFG515S0ES1 "Arrived onsite and found intermittent ignition trouble on the front burners. Advised customer I would send burner caps. All checks good, sending burner caps to improve function. ; ordrng 1 WPW10183375 (D2C)"
Matthew Z.
DRYER SAMSUNG DV42H5200EP/A3 "Arrived onsite for dryer not drying. Upon inspection found failed heating assembly. Replaced heating assembly, tested unit and unit is functioning properly. Job complete"
Jonathan S.
WASHER MAYTAG MVWX655DW1 "Arrived on site for washer leaking water. Inspected unit and work area. Found water in electrical outlet. Found self tap water line leaking n electrical outlet. Found drain line not zip tied. Performed diagnostics mode and checked fault codes. Found error F5-E2 lid lock fault. Ran automatic test cycle and monitored operations, no leaks. Ran manual test mode and found leaking at standpipe, due to clogged home drain. Unit tested good, no water detected."
Clif L.
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to replace previously ordered parts for microwave. Tested unit after adjusting outer door panel and found all is working properly at this time.
Jonathan M.
MICROWAVE GE JNM3151RF1SS "Arrived on site for a microwave that is not heating very well. Customer advised that they are having issues with the unit even turning on now. Inspected unit and work area. Tested voltage at the filter board and found proper voltage. Found no voltage at the control. Checked wiring connections and found the bottom TCL burnt. Replaced bottom TCL and plugging it in unit still did not have power. Tested voltage at the bottom TCL and found no voltage going to the TCO. Replaced magnetron TCL and tested unit. Unit still did not work as designed. Spoke to SW and we went through several checks. We found the secondary switch showing open whether the door was closed or not. Was advised to replace the secondary switch. Replaced secondary switch and tested unit unit still would not turn on. I called GE tech line and spoke to Scott(no SR #). He advised that based on that issue to test continuity from the neutral side of the filter board to the neutral on the control board
Leonardo C.
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to test unit for not power. Test unit and found white wire at junction not connected correctly. Secured connection test unit and unit test good job complete
James C.
RANGE KITCHENAID KSGG700ESS1 Arrived on site and tested operation. Found both the bake and broiled burners ignite but the flames is not being sensed and the igniters continue to spark then turn gas off. Found solenoids to be good and proper voltage to dsi module. Unit will need new module to repair. Office to schedule return services due to part availability ; ordrng 1 W10860916 (module-spk)
Andrew H.
BUILT IN COFFEE JENN-AIR JJB6424HL0 Arrived on site to test unit for misaligned parts. Found infuser housing slide was too low and cracked the frame where infuser locks in. Office to reschedule.; ordrng 1 W10661077 (switch) and 1 W10661080 (switch) and 1 W11363146 (GRINDER) and 1 W11363162 (FRAME) and 1 W11363537 (INFUSER) and 1 W11368512 (CONTROL BOARD)
James C.
WASHER WHIRLPOOL MVW7230HW0 Arrived on site and installed new gear case and slider. Tested operation and found unit working properly. Job complete
Jimmy J.
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for OPEN/CLOSE DOOR MSG - SHUT DOOR AND THE LIGHT IS STILL ON BLACK SEAL ON THE DOOR CRIMPEDRemoved door and installed new inner door. Once installed the light was turning off when the door was closed. Job completed
Tyler G.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Arrived on site for refrigerator with loud noises and flashing lights. Upon arrival unit was unplugged and defrosted. Upon plug the unit in the unit run but cannot find any indication from the compressor condenser fan evaporator fan or rest of unit of any loud noises and the customer did state that the fridge did not sound this quiet in a few days. I did notice that after the compressor ran for about three minutes it would randomly shut down. At this point I also found the start device was sparking. I found that the high-voltage control board had blown the start device. for the replacement of the high voltage control as well has a new start dev/capacitor. ordrng 1 W10830288 (cntrl-elec HV) and 1 W10873801 (start-dev) and 1 W11387387 (CONTROL UI) and 1 WPW10350564 (capacitor)"
Paul R.
RANGE WHIRLPOOL WFE371LVS0 Arrived onsite for a range thats not getting hot enough. I tested the oven with the set point at 350 degrees. I found the oven cycling between 340-390 degrees. The customer stated the issue happens when using it at 425 degrees. I tested the unit at 425 degrees and found it cycling between 420-450 degrees on the 7th cycle. The unit was actually running hot. I put a -10 degree offset in the control after I showed the customer it was running hot. The unit is working as designed. Call complete.
Paul R.
WASHER MAYTAG MHW5500FW1 Arrived onsite for a washer displaying an F3E1 error. I inspected the tub elbow and the trap finding both clean. I replaced the pressure switch and tested the machine in the diagnostics cycle. The unit completed the cycle and is working as designed. Call complete.
Jonathan M.
REFRIGERATOR MAYTAG MFI2269VEM7 Arrived on site for refrigerator thats not dispensing water or ice. Inspected unit and work area. Found door switches working properly. Tested water and ice paddle. I noticed that the paddle was leaning to the left and had very little resistance on the left hand side. Removed front cover and found the arm of the left hand side pedal broken therefore not making contact with the switch. Ordering paddle ; ordrng 1 WPW10185233 (pad)
Tyler G.
REFRIGERATOR GE GFSS6KKYESS Arrived on site for refrigerator not cooling properly. Upon arrival I found that the compressor and condenser fan running and the refrigerator compartment evaporator fan is also running but the freezer fan was not I didnt check the evaporator coils of both departments and found they were both completely dry and had no frost or moisture of any kind frozen over. The amp draw to the compressor was between .3 and .7 A. Determine that the unit has a sealed system issue the customer also stated while on site that they were having water dispenser issues and after diagnosing it further I found the filter head is also bad. Office will need to reschedule after getting authorization from American home shield for the repair.Unit will need to be rescheduled for two hours with a sealed system technician; ordrng 1 UNKNOWN (AHS AUTHO NEEDED) and 1 W10913906 (coupler) and 1 WPW1014375 (UV DRYER) and 1 WR17X12512 (water filter head as) and 1 WR85X10142 (asm evaporator fz) a
Matthew Z.
RANGE WHIRLPOOL WFG745H0FS1 Arrived onsite for BL burner not working. Upon inspection found igniter came loose and was grounding to the orfice and not sparking to the burner head. Repositioned igniter and retested. Unit is functioning properly. Job complete
Tyler G.
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site for refrigerator not cooling properly. Upon arrival I found that in the freezer section the back wall evaporator was completely frosted from top to bottom. The evaporator fan was running as well as the compressor and condenser fan motor. We will need to reschedule and return with a new control board as well as evaporator thermistor harness. Office to reschedule once availability of parts is known. Customer also requested earlier repair date if possible/refrigerator for infant bottles and related items. ; ordrng 1 W11244439 (cntrl-elec) and 1 W11342162 (HARNESS)
Lou S.
RANGE JENN-AIR JGCP436HL00 "Arrived on site to install previously diagnosed and ordered parts. Due to the burner head gaskets failures and ignitors not racing to the burner caps correctly, I removed and replaced the burner heads and cpas and screws and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."
Al R.
WASHER GE GTW460ASJ6WW Arrived onsite to inspect washer intermittently not spinning. Ran diagnostics test mode and found the lid lock is faulty causing the NO SPIN issues. SR ordered the lid lock from office due to limited parts access. Office to reschedule the return service visit.Needs more work; O-emld tckt
Tyler G.
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer not advancing to cycles after filing. Upon arrival I ran a diagnostic check and found a F785 area code indicating a miscommunication between the shifter and main control. I ended up replacing the main control shift or as well as lid lock assembly and retest of the unit a few times and verified that after filling it cycles through each setting as needed. Unit functioning as designed with no leaks before during or after your call. Call complete
Jonathan M.
MICROWAVE FRIGIDAIRE FPBM3077RFB Arrived on site for a microwave that was tripping the breaker when the start button has been pressed. Inspected unit and work area. Tested switches and found the monitor switch broken. Replaced monitor switch and tested unit. Unit is now working as designed. Call complete.
Jonathan M.
WASHER MAYTAG MVWB850YW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced outer tub, basket, rotor, fuel filter, and accessories and tested unit in a rapid wash. Found debris in the inlet water hoses. Removed debris and tested unit again in a wrap the wash cycle. Unit is working as designed.
Al R.
DRYER ROPER REX4635EQ2 Arrived onsite to inspect dryer not starting. Confirmed the complaint and found the thermal fuse was defective. Removed and replaced it and unit now works as designed. Job complete
Tyler G.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site for refrigerator needing previously diagnosed main control. After installing the needed part I retested the unit and found door open notification sound is now properly functioning as designed. Call complete
Kayman B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher not starting and no power. Upon inspection I found no voltage at the outlet for the DW. I found that there is a light switch on the wall that controls he power for the outlet was turned OFF. We turned it on and the dishwasher powered up. I ran a quick diagnostics cycle and all functions passed. No leaks were detected during time of service. Job complete.
Clif L.
WASHER WHIRLPOOL WFW5620HW2 Arrived on site to diagnose a washer that is making unusual noise. Tested unit and found drain line rubbing on wall when pump is cavitating. Rerouted lines behind the unit to prevent noise. All is working properly at this time and no further repairs are needed. No leaks were found at time of service.
Al R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite to inspect unusual refrigerator noises. Found the issues were near the compressor. Used pads supplied to minimize the level of the noise to customers satisfaction. No leaks observed at the time of service.Job complete
Al R.
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Arrived onsite to inspect refrigerator ice maker not producing any ice. Confirmed the complaint and found the ice maker motor was defective. Removed and replaced it and unit filled and was harvesting when I completed this call. No leaks observed
Robert J.
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived on job for complaints of not dispensing water. Found temperature setting in refrigerator too low adjusted temperature setting.
Robert J.
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
Noah D.
DRYER WHIRLPOOL LER3624JQ1 "Arrived on site to inspect dryer for not drying, upon inspection found the dryer working correctly, instructed customer on proper use. Complete"
Robert J.
OVEN WHIRLPOOL KODE500ESS04 Arrived on job to replace previously diagnosed parts. After replacement lights now normal.
Tyler G.
WASHER MAYTAG MVW7230HW0 Arrived on site for washer needing previously diagnosed ui and ACU. I retestedunit and found sound is now functioning as designed.call complete
Robert J.
DRYER WHIRLPOOL WED9200SQ1 Arrived on job for complaints of not starting. Found relay on board not working. Replaced control and test.
Wesley P.
WASHER MAYTAG MVWB855DC3 Arrived onsite and repaired leaking dryer by replacing the steam valve. All checks good. Unit is now operating as designed.
Clif L.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found controls not cycling freezer defrost properly. Replaced main control and user interface and tested unit. Found all is functioning properly at this time. No leaks were present at time of service
Paul R.
COOKTOP KITCHENAID KCGS556ESS02 Arrived onsite for a cooktop to replace the previous diagnosed parts. I replaced the center burner and the RF burner orifice holders and screws. I tested the cooktop and it is working as designed. There were no gas leaks present at the time of service. Call complete.
Kevin B.
WASHER WHIRLPOOL WTW5000DW3
Richard P.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Arrived onsite for the refrigerator not cooling. During testing found that the start device was causing the issue. Replaced start device from stock and refrigerator tested good and compressor came on and stayed on. Refrigerator started to cool. Complete
Andrew H.
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to replace console from previous diagnosis. Replaced console, tested unit to 350, unit tested good. Job complete."
Andy B.
DRYER WHIRLPOOL WED5620HW1 Arrived on site for dryer making noise. Tested and inspected unit and found unit exhaust pipe rattling. Made needed adjustments and added padding as needed. Tested unit and all operations are normal. No other repairs are needed at this time.
Al R.
DRYER WHIRLPOOL WED5100HW1 Arrived onsite to install previously ordered part. Removed and replaced the panel and unit test as designed.Job complete.
Kayman B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite to install previously diagnosed parts. I installed the hinge pads and tested function. Both tested good job complete.
Wesley P.
REFRIGERATOR FRIGIDAIRE FRS26HF5AB5 Arrived onsite and found unit outside and in poor condition. Will need start relay and thermostat to function at all. Unit kicks over to run but compressor and fan do not come on. May need pc board. Which is not available. ; ordrng 1 240383703 (THERMOSTAT ) and 1 240554501 (PC BOARD) and 1 5304491941 (START RELAY) and 1 5304496561 (THERMOSTAT)
Jacob S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit not dispensing water. Looked at unit. Tested water dispenser. Heard the valve kick on but no water. Noticed the ice cubes were not normal size. Replaced water valve. Tested unit. But got no difference. Suggested to maintenance to change the water filter. No leaks at this time. Job complete
Jacob S.
FREEZER WHIRLPOOL WRF535SWHZ04 Arrived onsite for freezer getting some over frosting. Looked unit. Found that the gasket was not sealing fully near the top of the door. Replaced gasket. Tested unit. Unit test good. No issues at this time. Job complete
Lou S.
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to inspect cooktop burner flames. Upon further inspection, I tested the burners and all ignited except the back right burner. I found the ignitor had come unsecured and not making good contact with the burner cap. I adjusted the ignitor and retested and it is operating as designed. I adjusted the flames on the two left burners and the front right burner as they were too high. No gas leaks detected during service, job completed."
Jonathan S.
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for dryer drum not tumbling. Inspected unit and work area. Removed top and found belt not attached and side of belt are shredding. Gained access to pulley and found in place. Will need to replace belt to repair Installed new belt and assembled unit. Powered unit on and tested operation, all tested good.
Jonathan M.
REFRIGERATOR FRIGIDAIRE GSS25LGMBBB Arrived on site for the refrigerator thats not making ice. Inspected unit and work area. Found an ice sheet over the motor causing a failure and green light flashing on the icemaker. Removed a sheet and attempted to jump unit. Unit motor would not turn. Replaced icemaker and tested unit. Unit finished out the cycle and filled with water. Unit is now working as designed. Call complete.
Brandon C.
DISHWASHER WHIRLPOOL WDT710PAYM0 "Arrived on site for customer complaint of unit leaking, found leak coming from sump assembly, replaced pump and motor. Unit tested good."
Noah D.
DRYER WHIRLPOOL NED4655EW1 "Arrived on site to inspect dryer for not drying, upon inspection found the dryer clogged with lint. Instructed customer to clear out. Complete"
Robert J.
DRYER KENMORE 11086873100 Arrived on job for complaints of noise. ; ordrng 1 4392065 (dryer repair kit) and 1 WP694089 (wheel)
Jonathan M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Replaced ice box, cover, icemaker, gaskets, ice box fan, and insulation and tested unit in a harvest and manual fill test. Unit ran as designed without any leaks. Call complete."
Jonathan S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site for refrigerator not working. Inspected unit and work area. Found control flashing zeros in display. Found frost buildup in front of freezer. Performed diagnostics mode and found control was not programed. Programed control and found control accepted code. Inspected freezer door seal and door operation. Spoke with unit operation and user care guide.
Richard P.
COOKTOP WHIRLPOOL GLS3665RS01 Arrived onsite for the cooktop burners Ignitors stay on. Replaced burner switches and issue was resolved. All burners tested good. Complete
Andy B.
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range door not closing. Tested and inspected unit and found failed hinges. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Jimmy J.
DISHWASHER WHIRLPOOL KDFE104DBL1 Removed old drain line and it was very clogged. Installed new drain hose(s) and ran another diagnostics. At first the water wasnt coming in, but I removed the water line from the inlet valve and cleared debris from the line. Started diagnostics again and dishwasher operated as designed. Job completed"
James C.
MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site and installed new microwave and recovered failed unit.
James C.
MICROWAVE WHIRLPOOL WMC50522AS1 Arrived on site and replaced failed microwave
David S.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for sealed system repair. I gained access to the compressor. I found the system with a full charge in it. I removed the compressor, Orion board and non UV dryer. I replaced both the compressor and non uv dryer with new. I pulled a vacuum for 20 minuets. I found no leaks. I put a measured charge into the system. I plugged the unit in. And found pressures at the freezer 0 psi low and 150 psi high. The unit has started to cool. Job complete. No water leaks detected."
Andrew H.
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for unit leaking under door. Found dispenser gasket was leaking. Replaced dispenser, tested unit, unit works good. No leaks detected. Job complete."
Matthew Z.
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived onsite to replace previously diagnosed parts. Replaced cover. Tested unit and unit is functioning properly. Job complete
Jacob S.
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for unit not heating. Tested unit. Got no heat. Customer also said that the timer wasnt working. Upon further inspection. Found that the element was burnt out and the timer was not working. Replaced both element and timer. Tested unit. Unit test good. No issues at this time. Job complete
Luis M.
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for ice and moisture on mullion. Ice bucket full,per customer ice clumps,advised customer to keep bin half full so unit is consistently making ice and to leave max ice so ice box fan runs strong. Removed mullion
Noah D.
WASHER WHIRLPOOL WTW5105HW0 "Arrived on site to inspect washer for loud noises, upon inspection found the noise intermittently during a thrust, no noise during agitation, ordering motor and thrust washer. Office to reschedule ; ordrng 1 W10677723 (MOTOR ) and 1 W11218170 (WASHER)"
Andy B.
WASHER WHIRLPOOL MVWX655DW2 Arrived on site for washer not spinning out sometimes and sometimes will not stop spinning. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. Also instructed customer on use and care and practice for best performance and with loading properly. No water leaks present at time of service.