Arrive on site for unit not heating. Customer has to cook longer. Replaced sesnor as precaution. Verified unit is cooking properly advised to wait 10-15 min after preheat to ensure middle is at temperature. Call complete. W10833885

"Arrived on site to test unit for loud noise, customer stated that is random and more on heavy loads, tested unit motor clip has popped off causing motor to move and rub blower against housing, secured motor and tested, unit is now running as designed, job complete no parts installed"

Arrived on site for unit not heating properly. Upon arrival inspected unit. Customer stated external ventilation. Hose was not connected properly. Secured hose and unit is now functioning properly. Job complete. No parts installed.

Arrived on site for unit showing locked. No reset available. Replaced control panel. Verified operation. Call complete. W11600370

"Arrived on site to test unit for LF single burner not heating. Found element working when set to dual but not heating on single burner side. Replaced faulty infinite switch(WPW10434452), unit now working as designed. Job complete."

Arrived on site for unit showing error. Found f8e0. Testing confirmed blower fan is working properly inspected and found harness not connected to speed sensors removed cooktop from range. Corrected wiring. Verified operation. Call complete. No parts.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the rails and tested the unit. I still found that the drawers were a little hard to slide in and out. I did advise the customer that this is normal operation for this unit. The customer is aware and the unit is working an operating as designed. Call complete. W10858393, WP67001719, and WPW10671238."

"Arrived on site for intermittent powering up issues. Upon arrival,customer states that unit will only power up when wiggling top of washer or other control components. When testing polarity,found power cord at wall supply is burned. Showed customer and uploaded picture on SD. Recommend replacement of wall outlet and power cord. Left unit unplugged. Unit is operating as designed. Job complete. No parts needed."

"Arrived on site for left rear burner not igniting. Updated m/sn. Unit is a new build on occupied. Inspected and found burner cap was on incorrectly. Secured and tested. Unit is now functioning properly, took pic. Job complete"

"Arrived on site at red trailer for not cooling and no lights working, upon arrival, inspected unit. Unit is powered on. Compressor is running. Found full frost pattern. Found both condenser and evaporator fans are not operating. Also found fc led and both rc leds are out. Contacted techline for assistance. Spoke with Aaron. Test all harnesses and all components. Confirmed Condenser fan, evaporator fan, fc light, rc light, crisper light are all out. Believes there was a power surge. SR# 7739129018. Ordering both motors and all 3 LEDs. Office to reschedule ; ordrng 3 W11602886 (Led)s and 1 WP2315549 (Evaporator motor), rqstng P&A on 1 W11578915 (Condenser motor)"

Arrived on site to replace upper grill for damage. Replaced grill. Unit is functioning properly. Job complete

"WEG745H0LZ4 Arrived on site for fan not turning on. Upon arrival, found convection fan not running. Proceeded to disassemble rear cover to check voltage to the convection fan motor and found no voltage present during operation. Proceeded to replace control. Re tested and fan started operate. Unit is functioning as designed. W11620680 control"

Arrived on site for a standup freezer. That is not cooling. Inspected unit and work area. The customer had the unit unplugged with the floor open on arrival. They advised that the unit just completely stopped cooling altogether. I plug the unit in and found the unit stuck in no cool mode. I turned the cooling back on and found the compressor fire up and start running. I gave the unit about 15 minutes and found heat being found on the return line to the compressor indicating the unit was cooling. I checked the freezer and found a decent frost pattern developing on the evaporator. I did advise the customer that it appeared to be turned off on the cooling. The customer did not know how that wouldve happened but I explained that they will need to make sure that they see a green light on their control to ensure that the unit is turned on. Found all components working and operating as designed. Call complete.

"Arrived on site to test unit for not draining. Found drain pump not receiving any voltage. Found broken wire in harness. Replaced harness (W11643701) and tested unit, unit is now draining properly and running as designed, no leaks detected, job complete."

"WRT112CZJB01 Arrived on site to replace faulty part. Upon arrival, customer got the doors to seal by applying heat gun carefully to fluff the gasket. Ever since first service visit, the condensation disappeared. Upon further inspection, noticed water dripping from supply vent in RC. Exposed FC evaporator cover and found ice build from initial condensation (picture attached). Defrosted ice build up. Proceeded to dry all moisture and checked for voltage to defrost heater and registers 123V. Defrost heater itself was also good. Continued to assemble parts and re checked supply vent. No more drips. No water leaks present at this time. No parts replaced."

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the compressor, dryer, and access valve and charged the unit up with nitrogen. I found pressures hold for 10 minutes. I vacuumed down the unit to -31 psi and found pressures. Hold again for another 10 minutes. I charge the unit up with 5 ounces of R134A refrigerant and test at the unit. I found the unit working and operating as designed. Call complete."

Unit in 22103. Arrived on site for pump. Motor failure. Replaced motor. Unit is now functioning properly. Job complete. Used w10876537

"JBRFR30IGX00 Arrived on site for no ice production. Upon arrival, found ice cubes to dump in the drawer as opposed to directly in the ice bucket. Proceeded to run diagnostics and found test 120 (ice maker function) will not proceed to next step. Replaced ice maker W11646196 a DW re tested however, still no response. Ordering user interface W11404241. No leaks present at this time. No leaks present at this time.; ordrng 1 W11404241 (User interface)"

"Arrived on site for filling but not washing. Upon arrival,ran diagnostics and get error code F4-E3 wash motor not operating. Test unit and motor makes clicking sound several times then unit cancels and drains. Need to replace sump and motor. Replaced sump and motor WPW10780877. Test unit and is operating as designed. No leaks present at this time. Job complete"

Arrived onsite for refrigerator dispensing slow and noises when closing the door. I found the noise to be the damper door opening and shutting. I will be ordering a damper for replacement. The slow water dispensing was caused by the customer needing to replace their filter. After I removed their filter it dispensed water as designed. Ordering WPW10479155 control. Customer already has filter on order for replacement they are on the Whirlpool filter replacement program. RS for Wed 5/29 per customers request.; schdld next appmnt for 5/29 WED !

"Arrived on site for freezer floor being frozen and unit leaking, confirms defrost drain is frozen over. Found tail off the heater was not going down into the drain hole. Cleared ice. Adjusted tail so it goes into black section of drain. Adjusted evaporator plate so that drain holes match up better. Called techline to document sr#7739129598. Call complete. No parts"

"Arrived on site to test unit for long dry times, tested unit found unit is heating but drum not turning do to failed belt, replaced all parts from truck stock repair kit 4392065, unit is now running as designed, no leaks detected job complete, installed 4392065"

"WRF757SDHZ04 Arrived to install previously diagnosed and ordered parts. I removed and replaced the inlet valve, which corrected the water flow issue. Replacing the damper corrected the noise issue. No leaks observed during service."

Arrived onsite for washer not draining and found that the connector and the cap had both been knocked off. I examined the harness and it was good. I installed new pump an plugged the unit in and had it drain the rest of the water out. I ran the unit in diagnostics mode and it passed with no issues. The unit is operating as designed and no water leaks detected during service. W11399437

WVW53UC6LS Arrived to install previously diagnosed and ordered part. I removed the failed blower assembly and installed the replacement. Operational test good.

Arrived onsite for finish on the trim melting off. Replaced the vent trim. Unit is now operating as designed. W11564642

"Arrived onsite and replaced the sump and motor and the water inlet assembly. Tested. All checks good. Advised customer on repair items and completed repair. W11460945, W11535094"

"Arrived on site to diagnose dishwasher not cleaning dishes, not filling. Tested unit and found water is entering the unit, but wash motor is seized ahd not pumping. Waiting on sump and motor assembly to arrive. Return visit set for 5/23 to replace sump assembly. ; schdld next appmnt for 5/23 THU !"

Arrived onsite test unit for bottom oven door handle is loose and glass not sitting correctly with rest of door. Test unit and found screws coming loose making the front glass and inner glass come apart. Looks like screws were not tightened correctly from last repair. Secured all screws and handle test unit and unit test good. No charge due to warranty from last repair job complete.

"Arrived on site. Found fill tube extension not fully inserted into fill cup and freezer gasket not sealing,cleared out ice build up,inserted fill tube extension correctly to fill cup ran fill test passed,remolded freezer gasket. No parts used."

"Arrived on site for a refrigerator that is not cooling. Inspected unit in work area. The customer advised that after she called in for service, the unit has corrected itself and has been working. She did not know exactly what was causing the issue or if the issue would return. I check the freezer and refrigerator and found the freezer at 1?F and the refrigerator section at 36?F. I found no evidence of any defrost issue in the unit. I did advise the customer that because everything was calling and operating, there would be no way for me to determine what caused that issue but that, leaving a door ajar may have caused that issue. I found all fans, lights, and controls working and operating as designed. I advised the customer to call back if any other issues persist. Call complete."

"Arrived on site to replace previously diagnosed parts. Replaced double valve (W11688995) and single valve (W11688994). Tested unit, unit is now running as designed, no leaks detected, job complete."

On arrival verified complaint of condensate in unit. As well as ice maker noise. Ran ice maker and heard no abnormal noises. Condensation is on the center mullion. Ran heater test and had no voltage at center mullion. Checked ui and found harness not fully seated. Reconnected and checked again unit now has 14VDC at heater mullion. Let heater run and found no change. Replaced mullion and it now heats correctly. Door gaskets are sealing correctly. Job complete. Installed wp12722815AP

Arrived on site to install new pads. Installed pads test unit and unit test good job complete. WP8268961

"WFW6620HC0 Arrvied to inspect no power. I found the plug had backed out of the receptacle and after correcting, the unit powered up and operated as normal. Due to prior service, warranty applied. No leaks observed during service."

"Arrived on site for unit not rinsing properly. Upon arrival inspected unit. Ran tests and found stored error code 0/2 over suds condition. Ran auto test and found lots of noise coming from drive. System belt is slipping on cam. Also found tub ring has failed and is loose suspension also weak. Valve seems to be operating fine. Ordering belt, cam , tub ring, and suspension . Office to reschedule ; ordrng 1 W11239857 (Belt) and 1 WPW10531289 (Tub ring) and 1 W10780045 (Suspension)"

"Arrived on site to inspect unit for error code f8e3, shown photo by customer for intermittently spinning. Upon arrival only code stored was f0e3. Called tech line to document and get advise for further repair. Per tech line SR#7739118058 possible harness corruption that only affects unit with load, filled unit with water to simulate load and tested. Called management per management replace control and valve due to inability to test harness with load in such manner. Replaced valve and control, unit then errored out. Ordering harness and will return. USED W11220230, W11510463 rescheduled for 5/24 3 oclock appointment needed; ordrng 1 2Hour (2hour) and 1 W11130936 (Harness)"

Arrived onsite for harness short due to improper installation. Repaired unit shorted wiring. All checks good. No parts used.

"KUIX535HPA01 Arrived to install previously ordered parts. I discussed the issue with the customer and inspected the machine. There was a recently produced slab on the cutter grid and I could see the dripping that the customer was concerned with (images saved) and assured them this condition is common with this machine and is not a cause for concern. All functions were present and the ice that had been produced looked very good. The cleaning needed indicator had illuminated since our last visit and I advised the customer on cleaning of the machine and recommended the correct product, Affresh Ice Maker Cleaner. No leaks observed during service."

"WRS325SDHZ04 Arrvied to complete sealed system repair. I installed the pre-cooler and removed and replaced the compressor. Charging after vacuuming, the unit resumed all normal function and cooled as designed. No leaks observed during service."

"Arrived onsite for a refrigerator thats making a loud noise. The noise is coming from the condenser fan blade hitting the bracket. I was able to get it to go quiet by making some adjustments but the bracket acts like its twisted. Need to replace the fan blade, motor, and bracket. Ordering W11438498 bracket, W11127829 condenser motor, and W11193484 fan blade. Office to RS.; ordrng 1 W11438498 (Bracket) and 1 W11127829 (Condenser motor) and 1 W11193484 (Fan blade)"

Arrived on site to test unit for unit not heating test unit and found heating element working correctly. Advised customer to use rinse aid to help with the drying job complete no parts used.

"Arrived onsite for a refrigerator to replace the previous diagnosed parts. I asked the customer if there had been any cooling issues with the refrigerator since the previous visit. The customer stated they had the receptacle replaced and there had been no cooling issues but no ice has ever been made. I checked the FC temp and found it at 23 degrees and not getting any lower. I found no defrost issues and all fans working. I ran service test 4 and could hear refrigerant spitting and stopping at times on both evaporators. There is either a leak or the dryer is getting restricted or the compressor is failing but the sealed system will require repair. I installed the door and deli UI. Use authorization K1ASAG1XPL1 . Ordering W11578026 evaporator, W11578205 compressor, W11506635 access valve, & WPW10143759 drier. Office to RS. INSTALLED W10815669 DOOR & WPW10769076 DELI UI. ; ordrng 1 W11578026 (Evaporator) and 1 W11578205 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)"

"Arrived on site for thin ice. Found pump shutting off water early not filling water pan,replaced defective pump ran normal cycle water filled pan correctly. Used w11542867"

"Arrived on site to diagnose dishwasher with water remaining in filter area. Customer said the water smelled bad, and was not clear and seemed to come after sink usage. I examined the unit and found filter hole was filled with dirty water. I checked and found unit did have a proper high drain loop installed. I blew into the hose from the disposal side and did find resistance, indicating the check valve is working properly. Advised customer that dishwasher is working properly, and valve is not seeping. Advised to have plumbing examined because something is creating enough adverse pressure to blow past the check valve. Call completed, no parts used."

Arrived onsite for oven powering down when set temperature is reached. On inspection I never got the unit to startup. I tested the voltage to the control board and had 123 vac but 0 vac at the regulator. In stalled a new control board and now the heats and it reached 350? and never shutdown. The oven is operating as designed. W11620481

"Arrived on site to inspect wall oven/microwave combo unit with the microwave interior light not working and the display showing open/close door error. Upon further inspection, I found the microwave light not working when the door is open and when I tested with my microwave tester, the light failed to turn on. The customer advised that the unit has been previously leveled, but the open/close door error has come back and demonstrated how they close the door and the error comes on when pressing start. I advised the customer that, per the manufacturer, the door must be slammed or allowed to close on its own in order for the switches to be engaged properly. I pulled the unit out to replace the microwave light and while the unit was out on my oven dolly, I inspected the right side switch interlock assembly and found the switches loose and not making good contact when engaged. I removed and replaced the harness/interlock and adjusted the switches and retested. Unit is operating as designed. I reassembled the unit and placed it back in its space and retested and unit continues to operate as designed. Job completed. W11578578. W10886919"

"Arrived,on site for dishwasher not heating. Found f4e3, and f7e1. Rest all codes. Ran diagnostics and all components pass. Heater pulls 6 amps. Lots of suds during test. Advised customer no soap usage. Advised of cleaning dishwasher on regular basis when using pods. Call complete. No parts."

Arrived on site for refrigerator needing reservoir w11168758 and valve wpw10341329. Upon arrival installed parts tested unit and found no leaks. Customer also showed gasket broken after parts were installed. Ordering W10846057 gasket(2x) and rescheduled customer for 05/23/24 ; schdld next appmnt for 5/23 THU !

"Arrived on site to test unit for not dispensing ice. Inspected unit and found that ice has built up in the dispenser chute and freezing into a big block. Bottom of the ice container also has ice buildup on it. Cleared out the ice in the ice chute and melted ice from bottom of the ice container. Tested unit, unit is now dispensing ice and functioning as designed, no parts installed, job complete."

"Arrived on site inspect unit for not spinning clothes out. Upon closer inspection f0e9 only error stored for off balance load found holes not punched through basket on one side of upper basket, will need to order basket and return. W11513244. Placed unit into diagnostic to confirm all components activating and spin speed increasing as designed unit activated all components. Also found unit leaking valve has cracked ordering valve and will return. Office to reschedule. NO PARTS USED; ordrng 1 W11513244 (Basket) and 1 W11513255 (Valve)"

"Arrived on site to test unit for no ice dispensing. Found ice cubes were preventing ice bin from being seated all the way back into tracks preventing auger and motor from making contact. Removed obstruction, unit now working as designed. No leaks detected. No parts replaced at this time. Job complete."

"Arrived on site to replace cam and actuator diagnosed on previous trip. Replaced cam and actuator, tested unit,unit is running as intended. No leaks present at this time. USED W10721967, W11481722"

Arrived on site to install left front and center burner head and cap. Replaced parts test unit and unit test good. W11436986 W11531097 W11576413

Arrived on site to test unit for hissing sounds. Customer provided video recording and verified noise is normal part of operation. Noise is water hitting defrost element when engaged and hot. Found harness behind deli drawer hanging and causing slight vibration. Installed harness into retention channel. Unit is currently working as designed. No leaks detected. Job complete.

On arrival verified complaint of unit not cooling. Found compressor is short cycling. Replaced start device and found compressor now runs. Ran unit for 25 minutes and verified cooling in Fc section. Job complete installed wpw10197428

On arrival verified complaint of ice maker not functioning. Found temps are correct but no operation. Forced cycle on IM and it did not operate. Replaced and unit called for water and harvested. Job complete no leaks detected during service. Part installed w11658802

"Arrived on site to test unit for missing rollers, tested unit found unit has rollers but customer stated that its missing stabilizing feet, showed customer schematics that this unit does not have the feet, unit is functioning as designed, job complete no parts installed"

"Arrived on site to inspect wall oven/microwave combo unit with microwave element support broken. Upon further inspection, I found the element dropped down and the support sitting on the turntable (photo). I installed a new support and tested the unit and it is operating as designed. Job completed. W11724411"

"Arrived on site for no water or ice. Found frozen water tank due to air leaking out between fan scroll and air tower,defrosted tank and fill tube,added sealer to gaps between fan scroll and air tower ran diagnostics tested icemaker fill passed tested water dispenser passed."

Arrived on site and verified with claims unit is a one stop. Replaced damaged control panel(W11620706). Job complete.

"Arrived on site for not powering on. Upon arrival, found cooktop and ovens are not powering on. Found breaker on sub panel was tripped. Restored power to unit. Test all cook top burners, griddle, and both ovens operate correctly. Job complete"

Arrived on site to inspect burners for flame being to high. Upon closer inspection found flames just needed to be adjusted. With help of customer adjusted all 5 burners to their preference height of flame. No leaks present at this time. Job complete.

"Arrived on site to replace previously diagnose pressure hose. Removed old hose and installed new hose (WP35244), ran diagnostic cycle, unit is now running as designed, no leaks detected, job complete."

Arrived on site for small oven not heating . Can hear igniter sparking . Found igniter not angled correctly and not making good contact with burner . Readjusted igniter . Oven is lighting properly on first strike . No gas leaks detected . No parts installed . Job complete .

Arrived on site to test unit for gas leak. Exposed all connections and used bubble solution with no success at finding or replicating and fuel leaks. Attempted to cause valves to weep with no success. Alves are working as designed. Applied bubble solution to all exposed plumbing outside of unit and no leaks detected. Customer stated gas company used a meter and thought cause of leak is appliance. Spoke with LC and confirmed he was unable to replicate gas leak on his visit. Advised customer I could install both right side valves for peace of mind but in no way are valves showing any signs of failure. Customer decided they will be calling gas company to test plumbing within walls of home.

"Arrived on site for noise complaint. Unit cooling correctly,ran diagnostics thermistors passed,ran compressor test no odd noise,ran fan no odd noise"

"Arrived on site to install previously diagnosed parts. Replaced lower harness (W11509207) and latch (W11565030) as precautionary. Tested unit, unit is now running as designed, no leaks detected, job complete."

Arrived on site to replace top panel due to lid not sitting correctly. While replacing lid spacer bearing broke will need to order spacer bearing and return. Rescheduled for 5/23; ordrng 1 W11638180 (Bearing) and 1 W11638181 (Bearing)

On arrival verified complaint of unit not running. Found error code F7e6. Checked harness and found open to motor. Ordering harness cap and motor. Reschedule for 5/23; ordrng 1 W10832724 (Drive motor) and 1 W11395618 (Capacitor) and 1 W11131700 (Lower harness)

"Arrived on site to install previously diagnosed and ordered parts. Due to the sump assembly leaking and the friction pads missing, I removed and replaced the sump assembly and installed the pads and tested the unit. Unit is operating as designed with no further leaks. Job completed. WPW10671941. WP8268961"

Arrived on site with new door. Replaced oven door panel. Verified operation. Call complete.

"Arrived on site to test unit for unbalance noise. Customer showed video and unit looked like basket was very unbalanced and causing a lot of noise. Tested unit in diagnostics, found all components engaging properly and basket spinning uniformly. Advised customer that load sizes have to be more than 20% of the basket but less than 40%. Will need to replaced suspension as precautionary, failed to bring part required. Will need to return with suspension, no parts installed, rescheduled for 05/24.; schdld next appmnt for 5/24 FRI AM"

"Arrived on site for washer not finishing cycle . Found oil leaking from gearcase. Ordering gearcase ,hub ,wash plate . Return set for 5/24. No water leaks detected at time of visit . No parts installed ; ordrng 1 W10902814 (Wash plate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase)"

"Arrived on site for not operating with error code. Upon arrival ran diagnostics and got error codes F5-E3 unlock failure,F5-E2 lock failure , F5-E4 door not open. Found that harness to latch was not secure last visit. Secured connection. Cleared error codes. Test unit and is operating as designed. No leaks present at this time. Job complete. No parts needed"

"Arrived on site to test unit for no power. Upon arrival unit has power. Talked to maintenance and he told me unit has power but wont complete a cycle and wont spin. Ran diagnostic cycle, noticed lid latch did not actuate. Replaced lid latch (W11513248) and tested, lid is now latching and all components are properly engaging. Unit is running as designed, no leaks detected, job complete."

Arrived onsite for a refrigerator that is still freezing product on the shelf above the deli drawer. I tested the temp on that shelf and it was at 28 degrees. I tested the temp at the RC thermistor and it was at 37 degrees. The compressor was off but the fans were running. I tested the FC temp and it was at -4 degrees. I could feel no air leaking from the dampener but I could feel some air leaking from the side of the refrigerator between the liner and the ice container. I could not tell where the container gasket or the dispenser gasket was not sealing but I could feel air. I called techline and spoke Joe SR# 7739118565. Joe advised checking the condenser for being clogged and to check the value of the FC thermistor to make sure it is in range and not keeping the compressor running. I found the condenser clear and with just the usual dust on it. I found the voltage out of the control at 3.52VDC and the and my temperature probe reading -1 degrees. The thermocouple read 23.48k ohms. The thermistor is in range. I turned the icemaker off and asked the customer to check and see if the water container freezes now. The customer will call back and advise. Office to get with PR when the customer calls.; O-emld tckt

"On arrival verified complaint of unit not starting cycle. Ran diag and found no error codes. Ran component test and all components operate. Ran normal cycle and unit started and ran correctly. Requested customer start cycle to confirm what settings used. Customer started heavy cycle and watched as unit started and ran correctly. Unit is currently working at this time. Unable to identify any issues. No parts installed, job complete. No leaks detected during service."

Arrived on site to replace console. Replaced console test unit and unit test good job complete. W11600355

"Arrived on site to diagnose / repair new range with scratched panel. Examined and found a deep scrape on the overlay material, not actually on the panel. Ordering overlay to resolve. Office to schedule when part arrives. ; ordrng 1 W11564650 (Active Overlay)"

"Arrived on site with new parts, removed unit from wall. Removed all coverings. Replaced magnetron. Reassembled and verified operation. Call complete. W11578959"

"Arrived on site to inspect unit for oven door falling down. Upon closer inspection found hinge stuck in place and hinge rece stripped on lower portion replaced right portion of hinges, tested unit, unit is running as intended. No leaks present at this time. Jon completed. USED 1, W1161898 1, W10857234"

"Arrived onsite for burner flame to large. On inspection the collar for the knob is melted do to the flame being to big. Gain access to the orifice and found the unit had 101mm on the burner. I dropped the orifice to 80mm on the burner. Now the flame is normal size, ordering new collar and burner cap. ; ordrng 1 W10836474 (Caps) and 1 W11117438 (Knob bezel)"

"Arrived on site to test unit for loose handle, tested unit found stripped tightening screw, replaced handle and tested, unit is now functioning as designed, job complete installed W11685315"

Arrived onsite and tested washer for overfilling on a blanket wash. No error codes. Tested in diagnostics auto test and found all base functions operating as designed. Reset control. Unit is operating as designed. No parts used.

"I dont say for a dishwasher that is not washing dishes. Inspected unit and work area. I found the serial number on the dispatch was correct but the model number was completely off. I updated the model information for the correct appliance. The customer advised that the unit will sound off an alarm after two minutes of the dishwasher cycle starting. She advised that it will not advance any further, and well just completely drain out the water. Around the unit for diagnostics and found an F7 E2 (variable speed wash motor failure) error code. I ran into an auto test and confirmed that the wash motor would not run. Ordering the wash motor and reschedule the customer to 5/23. No parts were installed.; ordrng 1 W11460946 (Pump and motor)"

On arrival verified complaint of intermittent sparking. Visual inspection of wave guide shows internal damage. Spoke to TL to document. Spoke to Rob 7739114091

Arrived onsite for a refrigerator thats tripping the breaker. The maintenance team moved the refrigerator to apartment 250 because it would not stop tripping. I found the unit not powered up. I powered it up and ran all test in diagnostics and cycled the icemaker. The breaker never tripped. I let it run its regular functions and it didnt trip. When getting ready to leave maintenance stated it tripped. I started testing again and the unit would trip a few seconds after it was powered on. I started isolating components and it would still trip then it stopped tripping and started working correctly again. I started checking all the harnesses and I found a pinched spot on one of the wires in the lower harness. I took a photo. I never could get the unit to trip the breaker again after moving the wire. Ordering W11609465 wire harness. Office to RS.; ordrng 1 W11609465 (Wire harness)

Arrived onsite and found unit operating with loud condenser rattle intermittently. Dampened the condenser with pads.. Unit is now operating as designed. Advised customer on repair. W11113654 x2

Arrived on site for a washing machine that has a cracked lid. Inspected unit and work area. I did confirm the customers complaint and found the lid cracked on the right hand side at the hinge. I checked the hinges themselves and found the hinges were in good working order. I replaced the lid and tested the unit. I found the unit working and operating as designed. Call complete.

"Arrived onsite and replaced the valve, unit is now operating as designed. Advised customer on repair, office to charge repair balance. W10814916"

Arrived on site for dryer heating but not tumbling . Found belt broken . Replaced belt and pulley from kit 4392065. Unit is performing as designed . Cleaned trace amounts of lint out . Job complete

"On arrival verified complaint of not washing. Confirmed unit is pushing water up to spray arms but not enough to move. Water level looks low and motor is humming hard. Ordering inlet assy, water valve, and sump assy. Reschedule for 5/23; ordrng 1 W11535094 (Inlet water) and 1 W11434044 (Inlet valve) and 1 w11416363 (Sump assy)"

"Arrived on site to test unit for F8E4, tested unit found water getting under the console shorting out the UI and gasket is torn, ordering console, will need to replace gasket and console on return visit, ordering parts rescheduled for 5/24 no parts installed ; ordrng 1 W11660284 (Console) and 1 W11632709 (UI panel)"

Arrived on site to test unit for center burner and right front burner not igniting correctly. Test unit and found center burner had choker and cap for the right front and right front burner had cap for center burner. Secured burner caps to correct burner test unit and unit test good job complete. No parts used

"Arrived on site for refrigerator forming water droplets and ice on fc door as well as between both upper rc doors. Found upper right side door gasket torn as well as rails and brackets leaning. Ordering WPW10330991 bracket left, WPW10330993 bracket right, W11658402 rails, mullion wpw10311757 and rescheduled customer for 05/23/24 to complete repairs; ordrng 1 WPW10330991 (Bracket left) and 1 WPW10330993 (Bracket right) and 1 W11658402 (Rails)"

"Arrived on site for washer not draining and showing f9e1. Upon arrival confirmed failure, found drain filter empty but drain pump still not draining out water, replaced pump wpw10605427, tested unit and found no leaks and washer working as designed. Call complete"

"Arrived on site for a dishwasher that will not start a cycle. Inspected unit and work area. The customer stated that the dishwasher will turn on, but that the unit will just not start most of the time. I tested the unit and confirmed that the start button was having a hard time registering it being pressed. I tried to run the unit into diagnostics and could not get the start button to advance any part of diagnostics. I did find an F2 E1 (stuck key) error code. I found that this unit does not have a user interface and its only run by the control. I replaced the control and tested the unit. I found the unit working and operating as designed. Call complete. W11637583.; schdld next appmnt for 5/23 THU !"

Arrived on site to test unit for leaking. Completed diagnostics with no issues. Filled basket about 3/4 full with water and no signs of any leaks. Did have errors f0e3 and f0e5. Advised customer to be careful with items that retain a lot of water as water may travel up in basket and could potentially leak if over loaded. No parts replaced at this time. No leaks detected. Job complete.

"Arrived on site for thin then no ice. Ran diagnostic weak water flow,removed filter better flow but still weak,installed a new valve,good water flow pump shutting off fill early,replaced pump ran cycle water filled pan found small drip from pan,removed water found hairline crack added sealer to crack. Used parts w10897719,w11542867"