We serviced a
GE DISHWASHER
Model ZDT975SPJ2SS
Near Austin, TX 78733
Leonardo
Job Details: 08/08/2022
Arrived on site to test unit for unit leaking. Test unit and found water coming from bottom of the unit. Test unit and found broken fill valve and unit not draining and unit completely dead. Will need new fill valve and control and ui and drain motor
We serviced a
AMANA WASHER
Model NTW4516FW3
Near New Braunfels, TX 78130
Andrey
Job Details: 08/08/2022
"Arrived on site to test unit for filling and not washing, customer stated that there is detergent on his clothes when cycle completes and it does not agitate, put unit into diagnostics, found all components running properly, customer put a load of clothes in washer, noticed that it was not loaded properly, advised on proper loading procedures, customer also dumped detergent all over the agitator also not correctly, advised customer to put detergent on bottom of tub before loading clothes, opened to cover and showed customer that the agitator is working properly, call tech line and to document my findings, SR#7733898682, unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near New Braunfels, TX 78130
Andrey
Job Details: 08/08/2022
"Arrived on site to test unit for frost buildup, tested unit for FC thermistor out of range, exposed evaporator and found defrost system failure, tested heater and got good resistance, inspected door gaskets and both are sealing good, replaced thermistor and control as precautionary, powered on unit, evaporator fans running good, defrost heater is heating, unit developed a good frost pattern, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near New Braunfels, TX 78132
Andrey
Job Details: 08/08/2022
"Arrived on site to replace heating element, per service pointer, replaced heater leveled unit, tested unit unit now running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Canyon Lake, TX 78132
Andrey
Job Details: 08/08/2022
"Arrived on site to test unit for not dispensing water or making ice, tested unit found water is turned off behind unit, turned water on and all water functions returned, ice maker ran cycle and filled with water, unit is now running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS246GM0
Near Canyon Lake, TX 78132
Andrey
Job Details: 08/08/2022
"Arrived on site to test unit for not drying dishes, customer stated that dishes are wet mostly plastic, put unit into diagnostics, no error codes present, all components are functioning properly, heating element is getting hot, noticed that customer was not using rinse aid, advised customer that unit is designed to work with rinse aid for best results, customer will purchase and will monitor if no improvement is not achieved customer will call back, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Manchaca, TX 78652
Leonardo
Job Details: 08/08/2022
Arrived on site to replace heating element due to special project. Replaced element test unit and unit test good no leaks present job complete.
We serviced a
MAYTAG ICE MACHINE
Model MIM1554XRS2
Near Austin, TX 78732
Luis
Job Details: 08/08/2022
"Arrived on site for no ice. Ran diagnostics all test passed,ran unit through a normal operating cycle,ice slab formed found ice thin,removed cover to harness found broken wire on water sensor unplugged sensor advised customer to monitor if same issue will need to replace harness and water sensor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78730
Luis
Job Details: 08/08/2022
Arrived on site. Unit freezing correctly and ice bin full
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Austin, TX 78757
Matthew
Job Details: 08/08/2022
Arrived onsite for washer not spinning clothes out and not beginning cycle. Upon arrival found unit with error code. Tried power cycling unit but unit did not want to begin any cycle. Unit would only work in diagnostics test. Unit control was failing. Replaced control. With control replaced tested unit. Unit is not functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Wimberley, TX 78676
Kevin
Job Details: 08/08/2022
"Arrived on site and found there is ice behind fresh food evaporator cover. And test 128 shows control board is version 4.0.0. Per service bulletin replaced control board and fresh food evaporator cover. Both are covered under Scode 27311, Job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW4
Near Blanco, TX 78606
Andrew
Job Details: 08/08/2022
Arrived on site to test unit for soap still present in dispenser. Found no stored error codes. Valves opening as designed. Detergent pump engaging properly. Advised unit runs off same concept as load n go. Unit will dispense soap according to load sensed. Advised customer to download app and get units connected to WiFi. No leaks detected. If unit needs repairs in future will need two man. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ00
Near Blanco, TX 78606
Andrew
Job Details: 08/08/2022
"Arrived on site to test unit for RC gasket not sealing properly. Formed gasket with heat gun, unit sealing properly. No leaks detected. Job complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Wimberley, TX 78676
Kevin
Job Details: 08/08/2022
"Arrived on site and inspected dryer and found it is heating properly but airflow is showing restricted, took one picture. Recommend it to homeowner that vent to the exterior be cleaned by a service there is no issue with dryer, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Wimberley, TX 78676
Kevin
Job Details: 08/08/2022
"Arrived outside 10 inspected dishwasher and found it is operating properly. Customer says that they have added a water softener recently that appears to have corrected experience. Discussed correct detergent usage, dry expectation and running hot water before starting dishwasher. No further repairs required at this time, job complete"
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Austin, TX 78746
Matthew
Job Details: 08/08/2022
Arrived onsite for range console not functioning. Upon arrival inspected unit. Customer stated cooktop works but no display or oven function. All cooktop burners are functioning. Power cycled unit to check for voltage and display kicked on. Ran cooking cycle at 350 degrees and unit heated without error. Unit is now functioning properly. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78704
Matthew
Job Details: 08/08/2022
"Arrived onsite for refrigerator making noise. Upon arrival inspected unit. Customer stated unit is currently making the noise . Found that customer was experiencing normal operating sounds, compressor and fans. Customer stated too noisy. Called tech line for assistance SR#7734300441. Confirmed unit making normal operating sounds. Referred customer to customer service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Austin, TX 78744
Matthew
Job Details: 08/08/2022
"Arrived onsite for washer not draining properly. Upon arrival inspected unit. Found unit door locked with water in tub. Drain pump not functioning properly. Put in diagnostics and found stored Error code for long drain, door lock, overflow condition, communication error ACU to UI. Cleared codes and replaced pump. Ran auto test and all passed. Ran normal load and al passed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78701
Matthew
Job Details: 08/08/2022
Arrived onsite for dryer making noise. Upon arrival found unit not leveled. Leveled unit and noise stopped. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Belton, TX 76513
David Z
Job Details: 08/08/2022
Arrived on site to diagnose refrigerator with door gasket issue. Found right side RC door gasket was split and the magnet was coming out. Replaced right side gasket and verified proper fitment. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Harker Heights, TX 76548
David Z
Job Details: 08/08/2022
Arrived on site to install new heating element per SP W11540964. Installed new heater and verified no leaks or water damage present. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Gatesville, TX 76528
Jonathan M
Job Details: 08/08/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the dryer, couplers, compressor and test of the unit. The first time the dryer stem broke so I used a secondary dryer. After a few attempts, was able to get the unit vacuumed down to 30 psi and hold pressure for 15 minutes. Charged up the unit and found the unit running at a 92 psi on the high side and -5 psi on the low side. The unit began to cool and operate as designed. Advise the customer to keep an eye on the unit over the next 30 days to ensure that the unit is working properly. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Moody, TX 76557
Jonathan M
Job Details: 08/08/2022
"Arrived on site for a refrigerator that has a freezer light out. Inspected unit and worked area. Did confirm the customers complaint and the customer advised that the rest of the unit has been acting funky. Replace the freezer module and found no difference in the lighting ability of the freezer section. Open the refrigerator section and found that all the lights were out. Found a defrost issue in the freezer section as well as an issue with the deli user interface being completely blank. I advise the customer that their issue appears to be multiple issues with DC voltage circuit. I power cycled the unit and still found no power going to the LED modules. Spoke to CS and was advised that if the LED power supply board were the issue, the unit shouldve lit up the lights upon return of power. This did not happen. Read the customer of the script about the five door refrigerator LED and power outage issues. The customer advised that they did not want to proceed further with any further repairs due to long list of issues with this unit. The customer will just buy themselves a new unit. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Braunfels, TX 78132
Andrey
Job Details: 08/08/2022
"Arrived on site to test unit for not drying dishes, put unit into diagnostics all components are running good, demonstrated to customer with wet napkin that the element is hot and is running good, advised customer to use rinse aid, run hot water in sink to ensure dish washer I getting hot water and propping door open when cycle completes will help for drying, at this time unit is working properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Austin, TX 78731
Luis
Job Details: 08/08/2022
"Arrived on site. Found gasket not sealing in liner channel and popping out on bottom corner,added sealer in channel installed gasket to channel,gasket no longer popping out of channel."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78701
Matthew
Job Details: 08/08/2022
Arrived onsite to replace previously diagnosed parts. Replaced drain pump. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Salado, TX 76571
David Z
Job Details: 08/08/2022
Arrived on site to install freezer compartment door to resolve water leak coming from the elbow of the door. Removed and replaced door with new FC door and tested. Verified water leak gone and all working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Georgetown, TX 78628
Gerry C
Job Details: 08/08/2022
"Arrived to instal previously diagnosed and ordered parts. Evacuated system of remaining R600. R/R compressor, Drier and service port. Vacuumed the system down to 310 microns and allowed to sit for an additional 15min. Seeing no vacuum loss I charged the system with MFG prescribed refrigerant charge. Unit started cooling as designed. No water connections to the unit."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Gerry C
Job Details: 08/08/2022
Arrived to instal previously diagnosed and ordered parts. R/R spark module and tested unit. Operational test good. No gas leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Liberty Hill, TX 78642
Gerry C
Job Details: 08/08/2022
Arrived to inspect no heat. I entered service test mode and found F5E1 and F7E1 stored and proceeded through testing. The heater did not have any current draw during the heater engagement phases of test mode and I removed the unit to test. The heater showed OL. R/R heating element and unit began working as designed. Discussed detergent with CX. Operational test good. No leaks observed during service.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Leander, TX 78641
Gerry C
Job Details: 08/08/2022
"Arrived to instal previously diagnosed and ordered parts. Prior to part installation I inspected the unit and found the microwave oven spacer (required with this install- 17 5/8 cutout) was not installed and the microwave chassis was allowed to sit on the interior cabinet floor divider, which cannot handle the weight of the unit. This causes the chassis to tilt back because the front is supported by the cabinet facing boards that can support the weight and the inner floor sags, causing the upper sides of the chassis to deflect in. The deflection caused the upper vent to bend and in the case of this unit, the sides, adjacent to the door, warped slightly as well, causing the door switches to not actuate unless the door is pressed on. The unit actually heats perfectly, if the door is pressed and it is due to the original installation. I contacted the MFG tech line, tech Robert and advised of my findings. File# 7734297377. I advised the CX of my findings and they will need to contact the builder to have the issue corrected and if any further issues persist, they will contact us."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS2
Near Andice, TX 78628
Lou
Job Details: 08/08/2022
"Arrived on site to inspect venthood light not functioning on low setting. Upon further inspection, the builder met us at the home and advised that the light functions now. I found the bulb to be a LED and recommended they use a regular bulb in the unit. Also found the on low setting, the bulb produces a hertz flicker and goes away on high setting. I explained to the builder why the hertz flicker occurs. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Liberty Hill, TX 78642
Lou
Job Details: 08/08/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78628
Lou
Job Details: 08/08/2022
"Arrived on site to inspect wall oven display jumping. Upon further inspection, the customer advised that the unit control panel display changes time too fast. I found the unit not connected to WiFi. Placed unit in diagnostics and checked error codes and found F6E4. Following the tech sheet, I removed and replaced the main control and assisted the customer in connecting the unit to WiFi. Tested unit and its operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Georgetown, TX 78626
Lou
Job Details: 08/08/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the damper, right RC door gasket, mullion and installed a spacer on the left door inner liner. Using my heat gun, I shaped the door gasket and tested door operations and it is sealing properly. Tested the damper and it is operating as designed. Tested the left door operations and the mullion is functioning properly and the spacer is engaging the left door switch properly. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Austin, TX 78724
Wesley
Job Details: 08/08/2022
Sr#7734299699 arrived onsite for frosting and found unit with air leak causing frosting in freezer. Determined air gap due to cabinet misshapen bottom right corner of the fresh food cabinet. Called techline and reported. Unit set up for review.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Austin, TX 78723
Wesley
Job Details: 08/08/2022
Arrived onsite for ongoing defrost issues. Exposed evap and found brown supply wire backed up of clip for heater harness. Repaired wire and tested defrost in diagnostics. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Round Rock, TX 78664
Kimo
Job Details: 08/08/2022
Arrived to install previously diagnosed parts. Upon arrival I found that the noise was coming from the diffuser. I replaced it and tested unit and found unit operating as designed job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Austin, TX 78724
Wesley
Job Details: 08/08/2022
Arrived onsite and found unit operating with broken knob stems. Repaired existing knobs to correct functional issue. Knobs stems cracked and non functioning. Claim for replacement knobs denied due to cosmetic classification. Advised customer. All else checks good.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Wimberley, TX 78676
Kevin
Job Details: 08/08/2022
"Arrived on site and inspected dryer and found no power showing on display. Checked incoming power and found plug connection into outlet is very loose. After resetting plug power to dryer has returned and Voltage however is good, dryer is displaying F2 E2. Replace control panel and dryer is now working properly, heating and air flow is showing good on airflow meter. Recommend it to homeowner that outlet be addressed by an electrician, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Wimberley, TX 78676
Kevin
Job Details: 08/08/2022
"Arrived on site and inspected water and found there is an aroma in the tub. There is no debris in the tub but found no high drain loop. Correct it drain hose and added a loop to hose. Customer already has dishwasher magic to remove smell, no further issues with dishwasher, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Wimberley, TX 78676
Kevin
Job Details: 08/08/2022
"Arrived on site and inspected refrigerator and found fresh food evaporator is Fossett over, operator cover was replaced on last visit, checked test 128 and found control board is still showing version 6.0.0. According to service pointer control board needs to be replaced. After replacing control board is now showing version 7.0.0 which is correct. Customer is aware how to defrost refrigerator. New control board covered by S code 27311, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Wimberley, TX 78676
Kevin
Job Details: 08/08/2022
"Arrived on site and inspected refrigerator and found icemaker tray has broken off and is hanging, replaced icemaker and used spacers to secure cover panel it is now working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Blanco, TX 78606
Andrew
Job Details: 08/08/2022
"Arrived on site to test unit for ice freezing in ice bin and water leaking from separator. Replaced separator, sealed ice chute with Permagum and caulked excessive opening between linear and cabinet. Tested unit, unit working as designed. Water pressure correct at 55psi. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near New Braunfels, TX 78130
Andrey
Job Details: 08/08/2022
"Arrived on site to test unit for grinding noise, tested unit found rotor screw got loose causing rotor not engage with slider,replaced rotor and slider, put unit into high spin and noticed that the gear case is squealing loud, replaced gear case, tested unit unit no running as designed no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78725
Joe Z
Job Details: 08/08/2022
Arrived onsite for Not Operating or Won't Start - Has Power . Upon arrival ran diagnostics and got F7-E1 tachometer missing or no signal. Control is intermittently not reading motor speed. Need to replace control. Replaced control and test unit. On a auto cycle. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Leander, TX 78641
Vincent
Job Details: 08/08/2022
"Arrived on site for dishwasher. Inspected unit and work area. Set unit in diagnostics and found no stored error codes, ran a diagnostics cycle and found unit running as designed. No water leaks found during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Leander, TX 78641
Vincent
Job Details: 08/08/2022
"Arrived for led lights not working. Inspected unit in work area,Led lights were not working in the RC & FC. Troubleshooting found the left back Led in the RC was bad and center front Led in FC was bad Replaced the Led Refrigerator and freezer, working as designed. No leaks observed during service, Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Leander, TX 78641
Vincent
Job Details: 08/08/2022
"Arrived on site to install previously diagnosed parts, inspected unit and work area. Tested unit after installing new UI and Control. Unit is operating as designed at this time. No leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
David Z
Job Details: 08/08/2022
"Arrived on site to diagnose washer that was not powering on. On arrival found the unit dead, no response from UI. Checked outlet and found good polarity and voltage. Customer said another company came out and diagnosed to control. Found the latch was broken off and bezel missing; ordrng 1 W11545554 (Bezel) and 1 W11394572 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model CET9000GQ2
Near Blanco, TX 78606
Andrew
Job Details: 08/08/2022
"Arrived on site to replace previously diagnosed control and UI panel. Unit is a stackable and recommend 2 man. Customer agreed, will need to return with parts and 2nd man. Office to reschedule.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Temple, TX 76504
David Z
Job Details: 08/08/2022
Arrived on site to diagnose washer that would not engage any cycles. Tested unit and found no codes present. If you try to run the unit it just runs a drain loop nonstop. Found no obstructions in the pressure hose. Replaced control due to likely failed pressure sensor on control. Retested and verified all is working as designed. Call complete. ; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Pflugerville, TX 78660
Kimo
Job Details: 08/08/2022
"Arrived onsite for microwave that is sparking when in use. Upon inspection I found that the cap ah burnt up the was some damage to the harness as well I called safety and made them aware of my finding and was Id like to do to resolve the issue and got a concessionW13t7n1wp1. Im ordering mag,cap diode, transformer,and harness.office to reschedule.; ordrng 1 W11493408 (TRANSFORMR) and 1 W11335495 (Cap) and 1 W11256462 (DIODE) and 1 WPW10693025 (MAGNETRON) and 1 W11301790 (HARNS-WIRE)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78723
Wesley
Job Details: 08/08/2022
Arrived onsite and found late and strike both structurally damaged and non functioning. Ordering the strike and returning with the lat ch to repair.; ordrng 1 W11457841 (Strike)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Georgetown, TX 78633
Lou
Job Details: 08/08/2022
"Arrived on site to inspect wall oven/microwave combo unit leaking warm air from below the oven door. Upon further inspection, the customer advised that there is hot air coming from below the oven door and is warping the drawer under the unit. I researched the owners manual regarding the warming drawer land found that with this particular unit, a warming drawer vent deflector kit must be installed. I am ordering the kit and scheduled return service for 08/13/22. ; ordrng 1 W10536339 (Warming drawer kit)"
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Driftwood, TX 78619
Andrew
Job Details: 08/08/2022
"Arrived on site to test unit for smoking. Found control relays were burnt. Attempted to put unit into diagnostics it no functions engaging. Verified control receiving proper voltage but not engaging. Recommend replacing latch, drain pump and control. Spoke with safety team and got coverage Autho:M13T9O0WPL1. Control ordered but not received yet. Ordering new control to highlight part we waiting for. Office to reschedule. SR#7734236380; ordrng 1 W11419171 (Control)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hutto, TX 78634
Kimo
Job Details: 08/08/2022
"Arrived onsite for dryer that wouldnt heat. Upon arrival I was informed by the cx that they had the outlet/wiring inspected by an electrician and it was found to be good. I check for 240vac and found it stable. Upon further inspection I found that all the thermistors/ fuse and cutoff good. The element itself checked good as well. I che the timer and found it good I checked the temperature switch and found it good. Which points me the the centrifugal switch. I am ordering 1x drive motor, blower wheel and housing. Just in case office to reschedule. ; ordrng 1 279827 (MOTOR-DRVE) and 1 WP694089 (WHEEL) and 1 WP8577230 (HOUSING)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Hutto, TX 78634
Kimo
Job Details: 08/08/2022
"Arrived onsite for a MW that is no longer heating upon inspection I found that the unit had a blower diode and possibly damaged cap and mag. I am ordering the mag,cap,and diode to be replaced together. Office to reschedule ; ordrng 1 W11493408 (Mag) and 1 W11256462 (DIODE) and 1 W11335495 (CAPACTR-MG)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Kyle, TX 78640
Leonardo
Job Details: 08/08/2022
Arrived on site to test unit for unit not heating. Test unit and found bad high voltage. Will need to replace magnetron cap and diode. Office to reschedule ; ordrng 1 WPW10693025 (Magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Bastrop, TX 78602
Joe Z
Job Details: 08/08/2022
"Arrived onsite for Not Cooling-can hear it running . Upon arrival,inspected unit and found hot in both boxes. Inspected evaporator and is clean with zero frost. Compressor and fan are operating. Compressor is pulling 1.27 amps. Need to order sealed system. SW will be ordering parts for this repair. Office to reschedule ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cedar Creek, TX 78612
Joe Z
Job Details: 08/08/2022
"Arrived onsite for Water drain did not complete and lid will not open . Upon arrival inspected unit and found broken drain pump wire harness for 3rd time. Contacted Techline for assistance. Tech had me run diagnostics and got error codes F5-E1 lid lock,f9-EE1 long drain, F5-E3 lid lock, Replace suspension, harness wires, and drain pump. Tech recommended replacement of suspension. Ordering suspension and drain pump and bringing back all other parts to complete repair. Washer level feet are correct per last visit diagnostics. Tech reiterated the importance of not overloading the unit with clothes. I spoke to customer about loading. Tech gave SR#7734298890. Office to reschedule ; ordrng 1 W11396717 (Drain pump) and 1 W11396716 (Suspension)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Spicewood, TX 78669
David S
Job Details: 08/08/2022
Arrived on site to install previous diagnose parts. I gained access to the freezer light and replaced it with new. It is now working as designed. I found the fz gasket sent with me was damaged in the box. I am ordering another fz gasket. The office will reschedule.; ordrng 2 W10407216 (Fz gasket)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Spicewood, TX 78669
David S
Job Details: 08/08/2022
"Arrived on site for ice maker not producing any ice. I inspected the unit and work area. I jumped the ice maker and found it stuck. I removed the ice maker and cleared the ice. I reinstalled the ice maker and jumped it, I found it cycling but not filling with water. I found the fill tube clear. I am ordering the icemaker and valve to complete the repair. The office will reschedule.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Austin, TX 78732
David S
Job Details: 08/08/2022
Arrived on site for washer not filling with water properly. I inspected the unit and work area I found fault codes F0e3 over load f0e5 off balance. I tested the water pressure sensor in diagnostics and found it reading properly. I tested the tachometer in diagnostics and found it not registering a spin speed manually. I gained access to the rotor stator and found the wiring intact and the slider in good condition. The unit will need a new control to complete the repair. The office will reschedule when we have an eta on the part. ; ordrng 1 W11195971 (Stator) and 1 W11568984 (Harness)
We serviced a
JENN-AIR RANGE
Model JGCP436HL00
Near Lakeway, TX 78738
Leonardo
Job Details: 08/08/2022
Arrived on site to test unit for left front burner continues to leak gas as you turn valve off. Will need to order new manifold office to reschedule ; ordrng 1 W11338090 (Manifold for LF and LR)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78739
Leonardo
Job Details: 08/08/2022
Arrived on site to replace console and control board. Opened console and its only the console no ui board. Ordered assembly but only got console. Ordering new ui board office to reschedule ; ordrng 1 W11414079 (Ui board)
We serviced a
WHIRLPOOL RANGE
Model KFDC500JSS01
Near Austin, TX 78749
Leonardo
Job Details: 08/08/2022
Arrived on site to test unit for left front burner not igniting correctly. Test unit and found burner cap loose and missing gasket between burner head and screws are stripped not allowing gas to sit correctly to ignite. Ordering new burner head office to reschedule. LC only ; ordrng 1 W11344539 (Left front burner head) and 1 Lconly (Lc only)
We serviced a
WHIRLPOOL DRYER
Model WGD7120HW0
Near San Marcos, TX 78666
Andrey
Job Details: 08/08/2022
"Arrived on site to test unit for no heat, tested unit found cutoff and fuse are good, replaced control, unit is now heating but on timed dry, but not in sensor mode, will need moisture sensor harness and thermistor to fix issue, ordering parts office to reschedule ; ordrng 1 WPW10298258 (Moisture sensor harness) and 1 WP8577274 (Thermistor) and 2 WP3387223 (Sensor electrode)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78725
Joe Z
Job Details: 08/08/2022
"Arrived onsite for Not Cooling - Both Sections - Side by Side Refrigerator . Upon arrival inspected unit and found evaporator completely covered in ice.. ran diagnostics and Defrost sensor failed . Also forced heater, but heater would not energize. Need to replace bimetal. ordering heater, control, harness, and UI to ensure a good repair. Talked to customer about thawing out unit with door unit and running towels on floor around unit prior to our return. Office to reschedule.; ordrng 1 W11546981 (Heater) and 1 W11581973 (Harness) and 1 W11518204 (UI) and 1 W11566851 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lakeway, TX 78734
Luis
Job Details: 08/08/2022
"Arrived on site. Tested water dispenser good found freezer at 38?,removed evaporator cover found no frost on evaporator uploaded pictures. Diagnosed either a leak in the system of defective compressor,ordering a new compressor and evaporator,unit will need 3 hrs for repairs. ; ordrng 1 W11546692 (Evaporator) and 1 W11504449 (Evap coupler) and 1 W11506619 (Evap coupler) and 1 W11506619 (Compressor coupler) and 1 W11504431 (Compressor coupler) and 1 W11504415 (Compressor coupler) and 1 W11580057 (Compressor) and 1 W11109499 (Drier) and 1 W11504433 (Drier coupler) and 1 W11504447 (Drier coupler) and 1 w10843121 (Non uv drier) and 1 W11506635 (Access valve) and 1 Lockringkit (Lockring kit) and 1 R600a (R600a)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Austin, TX 78746
Luis
Job Details: 08/08/2022
"1015Arrived on site. Replaced both fresh food doors,same issue left side upper section of door sticks further out then right side door. Called tech support will need to added sealer in gasket. Will need to return due to damaged uiSR#7733650153; ordrng 1 W11574767 (Ui) and 1 212643 (Sealer)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Harker Heights, TX 76548
David Z
Job Details: 08/08/2022
"Arrived on site to diagnose refrigerator that was not cooling. On arrival examined unit and found the evaporator cover had half an inch of ice and frost on it. Unit is not defrosting at all and has a massive ice buildup. Customer advised the unit has to be defrosted before further diagnosis can be done on the freezer compartment. Ordering harness, defrost heated and control to resolve. Office to schedule DZO when parts arrive. ; ordrng 1 W11546681 (Evap Harness) and 1 W11546981 (Defrost Heater) and 1 W11546609 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Temple, TX 76502
Tyler
Job Details: 08/08/2022
Arrived on site for refrigerator still causing moisture on FC gasket. Upon arrival found no signs of leaks anywhere causing the failure and call Tech line and spoke with Sterling sr#7734108491. Techline advise that they have a kit they are putting together and they will contact us when its is ready in order to order it for repairs before rescheduling; ordrng 1 Cnote (Dont reschedule until were contacted by techline for correct kit needed)
We serviced a
WHIRLPOOL COOKTOP
Model G7CG3064XS00
Near Austin, TX 78723
Scott
Job Details: 08/08/2022
"Arrived on site for cook top continuously sparking when not in use . Removed top, checked harness and switches . No shorts or burns found . Repositioned switches . Tested unit and all is checking normal. No longer sparking when in use . May have been some moisture had gotten down but since has dried up. Couldnt duplicate error at this time . no gas leaks detected. Called safety ( same ref number) . No recommended repairs at this time . Job complete ; ordrng 1 WPW10286646 (Switch harnes)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Troy, TX 76579
Jonathan M
Job Details: 08/08/2022
"Arrived on site for a dishwasher that is leaking. Inspected unit and work area. Confirm the customers complaint and removed the dishwasher from the wall. Found that the inlet waterline had bent and kinked on the copper hose. The customer advised that they wanted that fixed due to That happening upon the reinstallation of the dishwasher. Spoke to CS and was advised we would go ahead and replace the inlet waterline. Was advised to speak to JC for instructions. Spoke to JC and was advised that he would order the inlet hose, and fittings for the dishwasher. He advised to go ahead and put them on for tomorrow. The office will need to contact the customer about timeframe due to quick turnaround.; schdld next appmnt for 8/9 TUE !"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78726
David S
Job Details: 08/06/2022
Arrived on site for top rack adjuster being broken. I inspected the unit and confirmed the complaint. I installed the new adjuster. I tested the unit and it is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYW3
Near Georgetown, TX 78633
Lou
Job Details: 08/06/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the motor failure, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Cedar Park, TX 78613
Kimo
Job Details: 08/06/2022
"Arrived onsite for dishwasher that it not washing the dishwasher and also not drying them when it does run Upon inspection I found that the main harness had burnt up at the control due towater water and corrosion, I also found that the vent was leaking as well and the heater element was showing open.Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Round Rock, TX 78665
Gerry C
Job Details: 08/06/2022
"Arrived to inspect unit not starting and upon service mode entry, I found F2E1, F5E4, F2E1, F2E1 stored in memory. During manual service test, the unit would not lock the lid and I proceeded to automatic test mode for further testing. The unit did not lock or unlock the lid in automatic mode and during the spin and final agitate portion, the movement was not as expected. Motor and gear case area revealed residue from oil that had been flung out from the rotor, on the inner walls of the cabinet and there were signs of the leak in other areas and on the rotor. Manual turning of the rotor was quite stiff and likely causing the unit to be unable to calibrate during automatic test and the cause of the very slow and unexpected movement. The engagement teeth within the rotor were worn as well. The washer will require the gear case, rotor, slider assy and lid lock.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS02
Near Georgetown, TX 78626
Lou
Job Details: 08/06/2022
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=27 degree and the RC=65 degrees. I found frost built up on the FC evap cover. Disassembled the FC section and found the FC evaporator engulfed in frost/ice. I tested the element and its within ohms range. Tested the defrost mode and I got 121V at the element. I tested the bimetal and it was out of range. . I removed and replaced the bimetal harness and tested the unit and it is operating as designed. I recommended that the customer allow the unit to cool for approximately 48 hours before placing items back inside the FC section. No water leaks observed during service, job completed."
We serviced a
KENMORE DISHWASHER
Model 665.13963K013
Near Austin, TX 78759
David S
Job Details: 08/06/2022
Arrived on site to install previous diagnose parts. I gained access to the vent and replaced it and the gasket with new. I reassembled the unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78750
David S
Job Details: 08/06/2022
"Arrived on site for washing machine walking. I inspected the unit and work area. I out the unit into diagnostics and found no fault codes. I ran a diagnostics cycle and found it making a clanking noise while spinning. I gained access to the gear case. I found the gear case leaking oil causing the unit not to spin properly. The unit will need a new gearcase, cam, and belt. I spoke to the customer about the repair for the unit. They are going to have Lowes replace the unit. Job complete."
We serviced a
KENMORE DRYER
Model 110.6140231
Near Pflugerville, TX 78660
Gerry C
Job Details: 08/06/2022
Arrived to inspect noise and extended dry times. I found one of the roller wheels seized and installed the repair kit. The noise was remedied and I tested airflow and temperatures. The unit ran hotter than normal and there was little draw at the vent. I advised the CX to have the vent cleaned out to prevent any further issues and long dry times. Operational test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78759
David S
Job Details: 08/06/2022
Arrived on site to install a new heating element. I verified the model and serial number are within range for service pointer W11540964. I installed a new heating element according to the service pointer. I reassembled the unit and tested it. I found it working as designed. Job complete.
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC0FS1
Near Georgetown, TX 78633
Lou
Job Details: 08/06/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the blower wheel begin damaged, I removed and replaced the wheel and tested. Unit is operating as designed. Job completed."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Georgetown, TX 78633
Lou
Job Details: 08/06/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the control shorting out, I removed and replaced the board and tested. Unit continues to fail. I found the timer and start switch had been shorted out as well. Replaced both parts and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
Lou
Job Details: 08/06/2022
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit failed to dispense water into the tub. I stopped testing and inspected the valve and found debris in the screen and when I pulled the unit out, I found the water hose was kinked. I removed and replaced the valve and retested and unit is operating as designed. When I pushed the unit back into place, I pulled the water hose through the wall under the sink to remove the kink. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Cedar Park, TX 78613
Kimo
Job Details: 08/06/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed new cap and tested unit and found unit operating as designed job complete. No leaks
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/06/2022
Arrived onsite to installed previously diagnosed parts. Upon arrival I installed new tube and tested unit and found unit operating as designed job complete.no leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Round Rock, TX 78665
Gerry C
Job Details: 08/06/2022
"Arrived to perform SP W11540964 - Special Project S17304. I verified the unit had the copper/brass colored washers and removed and replaced the element. I inspected the general area and did not find any signs of leaks. I tested within the TSP guidelines and the unit did not leak. Operational test good, no leaks observed during service."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Pflugerville, TX 78660
Gerry C
Job Details: 08/06/2022
Arrive to inspect power loss. The CX advised me the unit had lost power several times. I inspected the junction block and found the L1 and Neutral connectors very loose and corrected the issue. Further testing revealed the outlet also had connection issues and the CX will repair the outlet. The UI malfunctioned several times and I suspect it was due to the repetitive power loss and will need to be replaced. Please schedule with CXs other service 346690. ; ordrng 1 W11164011 (UI) and 1 Schedulewith346690 (Schedule with 346690)
We serviced a
KITCHENAID RANGE
Model KSGG700EBS1
Near Cedar Park, TX 78613
Kimo
Job Details: 08/06/2022
"Arrived onsite for for range that will not allow use of the oven. Upon inspection I found that the unit had a stored cod for improper wiring and one for internal failure, I checked the harness and found it good at the back. Then I water to customers; ordrng 1 W11034208 (Control)"
We serviced a
MAYTAG MICROWAVE
Model MMV5220FZ2
Near Austin, TX 78750
David S
Job Details: 08/06/2022
"Arrived on site for microwave intermittently heating. I inspected the unit and work area. I tested the microwave several times and could not get it to fail. I gained access to the micro switches and tested them. I found one set intermittently not changing position. I found service pointer W11245251, that provided an updated part number for the switches; ordrng 1 W11244490 (Interlock kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, TX 78633
Lou
Job Details: 08/06/2022
"Arrived on site to inspect refrigerator not dispensing water and ice maker not getting water. Upon further inspection, I tested the dispenser and it failed. I removed the water filter and retested and it continued to fail. I tested the inlet valve at the back of the unit and found it spiked as it was not dispensing the water to the reservoir. I am ordering the inlet valve and scheduled return service for 08/12/22. No water leaks observed during service.; ordrng 1 WPW10498990 (Inlet valve)"
We serviced a
KITCHENAID VENTHOOD
Model KXW8748YSS0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/06/2022
Arrived onsite for for a vent hood that is making a loud noise/ failing. Upon inspection I found that the motor was making a loud noise when in use; ordrng 1 WPW10294006 (BLOWER-FAN)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78758
David S
Job Details: 08/06/2022
"Arrived on site for washing machine not spinning. I inspected the unit and work area. I found fault code F7e1 basket speed fault. I gained access to the gear case and tested the drain pump, actuator and motor and capacitor.I found the capacitor reading .04nf instead of 45. I out the unit into manual test and found the control sending voltage to the motor but it not spinning because the capacitor is bad. I am ordering the capacitor to complete the repair. Rescheduled for Friday 8/12/22; ordrng 1 W11158830 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pflugerville, TX 78660
Gerry C
Job Details: 08/06/2022
"Arrived to inspect vibration/noise. I entered service test mode and found the following codes stored: F0E3, F8E6 and F0E7 and I cleared for testing. The CX had a load in the unit and I watched it spin and there was an excessive amount of noise from the gear case/motor area. I inspected and found the replacement gear case had failed and there were signs of oil loss on the rotor and surrounding area, which I removed. I checked the basket nut and it was tight as expected. Due to the excessive noise, basket movement and service history, the basket should be replaced as well. The unit will require the gear case, slider, rotor, basket and suspension to be replaced. No leaks observed during service. ; ordrng 1 W11449841 (Gear Case) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W11400156 (Suspension) and 1 W11178227 (Basket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Georgetown, TX 78633
Lou
Job Details: 08/06/2022
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=7 degrees and RC=56 degrees. I found a large amount of frost/ice on the FC evap cover. Tested unit and found the control and evap harness will need to be replaced. I am ordering the main control and evap harness and office to schedule return service due to the availability of parts. No water leaks observed during service. Attempted to contact the landlord and advised of my findings, but they did not answer and their vm mailbox was full.; ordrng 1 W11546681 (Evap harness) and 1 W11546690 (Control box)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Gerry C
Job Details: 08/06/2022
"Arrived to inspect no oven ignition. Initial testing revealed the control appeared to accept the back and start commands, but the relay was very quiet. I tested VAC in the line and it did not change with at attempted oven starting. I removed the plug and tested VAC on the circuit (2-4 to 2-1) and the igniter heated, with expected gas valve actuation. The control will require replacement and office to contact the CX to arrange return service. No gas leaks detected during service. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Cedar Park, TX 78613
Kimo
Job Details: 08/06/2022
"Arrived onsite for refrigerator that is not dispensing ice. Upon inspection I found that the impeller had stripped and is now stuck on the Motor shaft. I am ordering the dispenser motor impeller, the spacer, the divider and the gasket office to reschedule.; ordrng 1 WP63052 (IMPELLER) and 1 W11378860 (SPACER) and 1 WPW10309864 (DIVIDER) and 1 WP67006341 (GASKET) and 1 W11310391 (MOTOR)"