We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Lockhart, Texas 78644
Tim M
Job Details:
11/21/2025
"Arrived on site to test unit WTW4855HW3 for not progressing. Upon arrival customer stated unit fills and agitates but never advances to rinse or final spin. Initiated cycle; observed very low incoming water pressure and lid failing to lock consistently. Lid strike gets hung up inside the lid latch preventing full insertion and keeping lid slightly propped up halting cycle progression. Applied downward pressure on lid to force strike into the latch; latch locked immediately and cycle advanced normally to completion. Low water pressure also contributes to slow fill and occasional timing faults. Lid latch, strike, and inlet valve all required for full repair. Ordering parts, no parts installed, rescheduled for 12/01; ordrng 1 W11307244 (Lid latch) and 1 W10837741 (Strike)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Maxwell, Texas 78656
Tim M
Job Details:
11/21/2025
"Arrived on site to test unit NED4655EW1 for not drying clothes. Upon arrival customer stated unit takes multiple cycles to dry clothes.Engaged a cycle and verified unit is heating. Ran a vent test that showed poor venting. Verified with a piece of paper at the exhaust, no suction. Advised customer to have venting system professionally cleaned to restore optimal drying times and operations. Also recommended to refrain from using the unit until venting system has been cleared. Unit is running as designed, no parts installed, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Maxwell, Texas 78656
Tim M
Job Details:
11/21/2025
"Arrived on site to test unit WED4950HW0 for not drying. Upon arrival customer stated unit requires multiple cycles to dry a load. Ran a vent test and found poor venting. Verified with a piece of paper at the exhaust, no suction. Also found temperature fluctuations to be erratic. As precautionary replaced cycling thermostat (WP3387134). Ran another test cycle and heating element is now cycling properly. Advised customer to contact a professional vent cleaning service to remove any restrictions. Once vent is clear unit will return to optimal performance. Unit is now running as designed, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS3
Near Austin, Texas 78736
Leonardo
Job Details:
11/21/2025
"Arrived on site to diagnose dishwasher for not draining. Upon inspection, found standing water in the bottom of the tub. Pressed the Cancel/Drain function to activate the drain pump, and the unit drained out properly with no restrictions observed. Started a full test cycle to monitor operation. Verified that the unit filled, washed, and drained on its own without any issues. No leaks or abnormal noises detected during testing. At this time the dishwasher is operating as designed. Job complete."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, Texas 78736
Leonardo
Job Details:
11/21/2025
Arrived on site to test unit for making raffling noise. Pulled unit forward and rattling stopped job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Cedar Creek, Texas 78612
Matthew
Job Details:
11/21/2025
"Arrived onsite for refrigerator WRF736SDAM13 needing sealed system repair. Pulled unit and found drier cut out of system. Replaced compressor w10233960, drier wpw10143759, and access valve w11506635. Ran nitrogen and did not find evidence of a leak. Pulled vacuum and held. Charged per spec and notified customer to give 48hrs. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
11/21/2025
"Arrived on site to diagnose dryer not operating. Attempted to start the unit and confirmed the dryer would not power on or respond to any cycle selections. Verified proper voltage at the outlet and terminal block. Voltage tested good, indicating the issue was internal to the unit.Accessed the control panel and tested the control board. Found the main control board unresponsive and not sending output signals to initiate a cycle. Removed the failed control board and installed the new replacement board. Reassembled the unit and tested operation. The dryer powered on correctly, cycled through settings, and began heating as designed. All functions tested good. No abnormal noises or issues found. Job complete."
We serviced a
MAYTAG DRYER
Model MED7020RF0
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
11/21/2025
Arrived on site to test unit for noise and board issues. Replaced control board and contacted Techline noise is coming from fill valve and its normal operations and noise. Job complete Case#21664118
We serviced a
JENN-AIR OVEN
Model JJW2830LL01
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
11/21/2025
Arrived on site to test unit for unit tripping breaker. Turned both ovens on to 500? to do the burn out. Unit pre heated correctly with out tripping breaker. Vacant unit did Bur out for 30 minutes. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Austin, Texas 78745
Leonardo
Job Details:
11/21/2025
Arrived on site to diagnose unit for unit leaking from left side. Test unit and found door not closing correctly on the left side. Found outside tub gasket was hitting door not sitting correctly around the tub. Couldnt pull unit out due to the dishwater mounting brackets bent. Advised customer she would need to get contractor to pull unit out for us and make it accessible job complete.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, Texas 78745
Leonardo
Job Details:
11/21/2025
Arrived on site to test unit for vibration sound when dryer is running. Test unit and took unit apart to replace repair kit wheels. Put unit together and unit still making noise. Customer had to leave for work and needs to reschedule ; schdld next appmnt for 11/26 WED !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, Texas 78748
Brandon
Job Details:
11/21/2025
"Arrived on site to look at model WDT730PAHZ0 for customer complaint of unit not draining. Found issue with glass being in drain pump. I removed glass, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Manchaca, Texas 78652
Brandon
Job Details:
11/21/2025
"Arrived on site to look at model WTW4957PW0 for customer complaint of unit making a noise. Found a dolly was used to move the unit and someone bent the shroud upwards, i adjusted the shroud, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Buda, Texas 78610
Brandon
Job Details:
11/21/2025
"Arrived on site to look at model WTW4855HW3 for customer complaint of unit shaking during spin. Found suspension good, but gearcase shaft bent and tub is not spinning true even when spun by hand. Ordering gearcase. ; ordrng 1 W11454372 (Gearcase)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Buda, Texas 78610
Brandon
Job Details:
11/21/2025
"Arrived on site to look at model KDFE204KPS3 for customer complaint of noise issue. Customer showed me noise issues on video, it sounded like the motor was struggling, I replaced washer motor assembly, unit tested good. Part used w11460949"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Buda, Texas 78610
Brandon
Job Details:
11/21/2025
"Arrived on site to look at model WTW4855HW3 for customer complaint of unit constantly running the drain pump. Found issue with the control. I replaced control under S153EB, unit tested good. Part usedw11607637"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS3
Near Austin, Texas 78717
Andrew R
Job Details:
11/21/2025
Arrived onsite for loud noise. I found the valve not filling the unit all the way. I replaced the WPW10158389 VALVE and no leaks occurred but I found the noise still present. Due to the valve not filling all the way the pump cavitated and now needs replacement. When going to grab new pump is found stains on the filter and indications on the box that it had been used already. Parts has ordered the pump and RS for 11-26-25.; schdld next appmnt for 11/26 WED !
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Jarrell, Texas 76537
David Z
Job Details:
11/21/2025
"Arrived on site to diagnose washer WFW560CHW4 making noise/banging when in use. Tested all unit functions; found no issues with shocks or springs, and basket not wobbling. Ran fill, drain, and high speed spinsounds normal, but unit pressed against wall added vibration and noise. Moved unit out and retested; no failures or noise found, indicating loading issue. Advised homeowner to capture videos/pictures of loads when noise occurs. No repairs needed, no failures found. No water leaks observed. Homeowner not on site to sign ticket."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Harker Heights, Texas 76548
Jonathan M
Job Details:
11/21/2025
"Arrived on site for refrigerator model KRSF705HPS05 with a complaint of something falling off the shelf and cracking the liner. Inspected the unit and work area. Confirmed the customer's complaint and found a small crack the size of a quarter at the bottom of the refrigerator. Lifted part of the liner to reconnect it and used liner repair kit 8201700 to seal the cracks. The customer advised she did not want a repair due to the cost of the machine and felt it was a workmanship issue since the liner cracked so easily. She asked who to contact for an exchange. I advised her to contact the manufacturer but documented it for her. I explained the repair was good and should prevent ambient airflow entering or leaving the unit. Called Whirlpool Techline and spoke to Andrew, SR# 21661293. He had me send photos and advised we had done everything possible for this machine. He confirmed what I told the customer was correct and to make no further repairs. Call complete. NO WATER LEAKS OBSERVED DURING SERVICE."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW1
Near Fort Cavazos, Texas 76544
Jonathan M
Job Details:
11/21/2025
"Arrived on site to install previously diagnosed part on a washing machine model WTW6157PW1. Inspected unit and work area. The machine is inside of a child care center laundry room and is used for all supplies that need to be washed. While getting authorization for repairs, I was advised that Whirlpool would not cover the repairs due to the unit being in a commercial environment, as stated per their warranty coverage. I was instructed not to provide any further repairs at this time. Call complete. No parts were installed, and no leaks were present during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Killeen, Texas 76549
Jonathan M
Job Details:
11/21/2025
Arrived on site for dishwasher model WDP540HAMZ4 not starting cycles. Inspected unit and work area. Customer stated control panel lit up but unit would not start. Tested buttons; all except start activated and illuminated. Start button did not respond to multiple presses. Replaced main control W11637581 and tested unit. Unit operated as designed with no leaks present during service. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Smithville, Texas 78957
Matthew
Job Details:
11/21/2025
Arrived on-site for dishwasher KDTE104DSS1 not cleaning dishes properly. Inspected and found arms not turning. Removed arms and found ports blocked. Removed blockage and tested. Unit is now functioning properly. If symptoms persist recommend ordering and replacing upper and lower arms. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS12
Near Bastrop, Texas 78602
Matthew
Job Details:
11/21/2025
Arrived onsite for microwave WMH31017HS12 not heating. Tested unit and found unit is heating. Possible customer misuse. Took pic. Area is covered in foil and saturated in oil. Unit is currently functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Bastrop, Texas 78602
Matthew
Job Details:
11/21/2025
"Arrived on-site for refrigerator WRS3312DHM08 having dispenser issues. On arrival found water dripping from dispenser housing. Inspected and found ice was melting and dripping down the ice chute. Inspected, further and found unit is not cooling properly and will need a sealed system repair. Ordering compressor, evaporator, drier and access valve. Office to reschedule for 2 hrs.; ordrng 1 W11557671 (Compressor) and 1 W11546605 (Evaporator) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier)"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Cedar Creek, Texas 78612
Matthew
Job Details:
11/21/2025
"Arrived onsite for washer MVW5435PW0 continuing to go out of balance. Found that the drum holes are blocked not allowing for proper spin cycle, took pic. Need to order basket. Office to reschedule ; ordrng 1 W11513243 (Basket) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Cedar Creek, Texas 78612
Matthew
Job Details:
11/21/2025
Arrived on-site for refrigerator WRS335SDHMO7 making a humming noise. Customer had video of issue. Inspected and found that the noise was coming from vibrations on the condenser against the floor. Leveled unit up to allow for more clearance so that the condenser vibration stopped. Customer will monitor. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS12
Near Manor, Texas 78653
Matthew
Job Details:
11/21/2025
"Arrived onsite for microwave WMH31017HS12 not powering on. Inspected and found breaker tripped. Customer stated that prior to powering off, there was a loud noise. Powered unit and tested multiple times. Could not duplicate the issue . Customer will monitor. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cedar Park, Texas 78613
Brandon B
Job Details:
11/21/2025
Arrived on site for a washer WTW4855HW3 stuck on drain mode. I verified the model and serial. Replaced the control w11607637 and calibrated it. Also ran in factory mode. Unit is operating as designed. No leaks detected while on site. Nobody available to sign
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
Lou
Job Details:
11/21/2025
"Arrived on site to inspect washer WTW4855HW3 in apartment 6201 with drain pump constantly on. Upon further inspection, I placed the unit in diagnostics showing error code F3E1-pressure sensor fault. Per special project s153eb, I removed and replaced the main control and calibrated the unit. Tested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. W11607637."
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Cedar Park, Texas 78613
Brandon B
Job Details:
11/21/2025
Arrived on site for a washer WTW8900BC0 not cycling. Found unit is getting a long drain error but the pump is getting voltage. I replaced the pump wpw10409079 and cycled the washer. Unit is operating as designed. No leaks detected while on site.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Manor, Texas 78653
Scott
Job Details:
11/21/2025
Arrived on site for dryer making scraping noise . Found left rear drum roller worn down . Replaced both rollers with repair kit . Dryer is now sounding and heating normally. Did advised vent hose needs a clamp to secure to unit . No lint build up detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Manor, Texas 78653
Scott
Job Details:
11/21/2025
"Arrived on site for gas smells and carbon monoxide detector going off while in use . Found cooktop all yellow flames and oven is covered in soot. Found unit was not converted to propane . Converted to propane with lp kit that came with instructions. All burners are now having perfect blue cones , oven flame pattern is normal. No gas leaks detected at time of service. No damage to range besides soot in oven . Called safty .documented problem and repair . Keeping same ref# . Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Manor, Texas 78653
Scott
Job Details:
11/21/2025
"Arrived on site for dryer tumbling but not heating . Found checking voltage at block , dropping one of the legs of power . Double checked elemnt ,fuse , and thermostats. All checked normal. Did breaker reset , breaker hummed for a second when cycled back on . Still missing leg of power after reset . Ad used customer to have electrican look at breaker and outlet . No lint build up detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WSES7530RZ0
Near Austin, Texas 78754
Scott
Job Details:
11/21/2025
Arrived on site replaced range cooktop. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Austin, Texas 78754
Scott
Job Details:
11/21/2025
Arrived on site found door glass had fallen out due to Handel bracket had broken . Replaced handle W11730234. Door glass is secure . No other issues found . Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, Texas 78724
Justin
Job Details:
11/21/2025
Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Liberty Hill, Texas 78642
Wesley
Job Details:
11/21/2025
Arrived onsite JF36NXFXDE01 for cooling loss following doing an open door fridge clean out during the cooling cycle which caused frost build up on the fresh food coil. Customer is defrosting over 5 days while they are away. Unit freezer is at 0f at time of service. No parts.
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Liberty Hill, Texas 78642
Wesley
Job Details:
11/21/2025
Arrived onsite KCGS956ESS02 for power burner right front overgassed. Disassembled cooktop and adjusted simmer. Unit is now operating optimally. Also installed new bezels w11117438 x4. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Liberty Hill, Texas 78642
Wesley
Job Details:
11/21/2025
Arrived onsite for WTW4816FW3 with f3e1 continuous drain error. Repaired by replacing the control W11603810. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Bastrop, Texas 78602
Matthew
Job Details:
11/21/2025
"Arrived on site for refrigerator WRS331SDHM08 not cooling properly. Inspected and found unit it not going into defrost properly. Ice is building up on the evaporator cover. Unit will need to be manually thawed before next appointment. Ordering control, heater, fan and thermistor. Office to reschedule and confirm manual thaw. Call was a add on. No signature ; ordrng 1 WP2315549 (Evaporator fan) and 1 W11650659 (Heater with harness) and 1 W11742389 (Control) and 1 Partsresearch (Defrost thermistor)"
We serviced a
KITCHENAID OVEN
Model KFES530ESS1
Near Austin, Texas 78729
Miguel
Job Details:
11/20/2025
Arrived on site for oven not heating properly. Customer says it gets to about 315 then stops. Entered diagnostics and found f6e9. Ran refrigerator and found the bake element was open. Confirmed 254v to bake element when activated. Replaced bake element. Verified operarion. Call complete. W10779716
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS5
Near San Marcos, Texas 78666
Tim M
Job Details:
11/20/2025
"Arrived on site (Unit 102) to test unit WFG535S0LS5 for convection fan not engaging. Upon arrival customer stated they had never observed the convection fan running. Entered service mode; no stored error codes present. Manually activated convection fan; motor engaged normally. Initiated convection bake cycle and monitored; fan activated after 5-minute delay as designed, then pulsed on/off every 34 seconds. As precautionary measure replaced control (W11620570) and retested; identical pulsing behavior confirmed. Explained to customer that the 5-minute delay and subsequent pulsing are normal operation to prevent flame disturbance or combustion issues. Customer understood and acknowledged normal function. Unit is running as designed, no gas leak detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near San Marcos, Texas 78666
Tim M
Job Details:
11/20/2025
"Arrived on site to replace previously diagnosed part. Upon arrival installed control (W11607637) and applied power; drain pump no longer engages on power-up. Ran calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near San Marcos, Texas 78666
Tim M
Job Details:
11/20/2025
"Arrived on site to test unit KMHS120KPS01 for noise and not heating. Upon arrival customer stated unit produces loud rumbling and fails to heat at all. Verified symptom; loud rumbling present during operation and no heating. Removed unit from cavity and replaced capacitor (W10850446), magnetron (W10818686), and diode (W11256462). Reassembled, reinstalled, and ran test cycle with cup of water; rumbling noise eliminated and unit now heats properly. Unit is now running as designed, job complete."
We serviced a
MAYTAG DRYER
Model MGDB850WQ0
Near Round Rock, Texas 78681
Justin
Job Details:
11/20/2025
Arrived on site for dryer making noises. Tested unit verified unit is making a scretching sound. Disassembled unit and found belt pully seized on all four wheels very rough to turn. Replaced belt pully wheel and all four rollers. When reassembling front seal came off Replaced seal and informed customer allow seal glue to dry for 1 day. Customer will monitor job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RZ00
Near Austin, Texas 78745
Brandon
Job Details:
11/20/2025
"Arrived on site to look at model WRFF3236RZ00 for customer complaint of unit leaking water out of water dispenser. I found issue with the water valve. I replaced water valve, unitntested good. Part used w11524655"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Austin, Texas 78704
Brandon
Job Details:
11/20/2025
"Arrived on site to look at model WET4027HW2 for customer complaint of control not responding. Found issue with control, I replaced control under S153EB"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, Texas 78681
Justin
Job Details:
11/20/2025
"Arrived on site for freezer not cooling. Upon arrival, inspected unit found unit is cooling, but not all the time. Customer informed me that cooling is off and on some days.It's cool some days it's not.. Found condenser coils with heavy layer of dust and hair which is probably causing cooling issue. Removed debrisand told customer to monitor. Customer also stated ice maker not working informed customer ice maker receives cool air from freezer and if freezer is not cooling properly can cause unit not to produce ice. No leaks present at this time job completed"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Austin, Texas 78756
Joe Z
Job Details:
11/20/2025
"Arrived on site for washer WTW8500DC0 with issue of making a rubbing sound during agitation and spin. Upon arrival, inspected suspension and is good. Ran a quick cycle to test for noise. During agitation, I get a grinding noise and during spin am getting a clicking noise. Inspected drive components and found evidence of gear oil on components . Need to replace drive system . I replaced gearcase W11393685, washplate W107522283, clutch W10754448, stator W10754158, rotor W10754161, and slider W10754521. Test unit and is operating as designed . No leaks present . Job complete"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Elgin, Texas 78621
Joe Z
Job Details:
11/20/2025
"Arrived on site to apartment 1214 for dryer MED4500MW0. This is a tenant owned machine. Upon arrival, inspected unit. Drum spins freely. Disassembled unit and found busted belt and idler pulley is seized. I used parts from repair kit 4392065. Test unit and is operating as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Elgin, Texas 78621
Joe Z
Job Details:
11/20/2025
Arrived on site for washer WTW4855HW3 to install previously ordered part. Replaced control W11607637. Test unit and is operating as designed. No leaks present present. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3336SZ00
Near Austin, Texas 78731
Luis
Job Details:
11/20/2025
"Arrived on site. Removed defective filter head,installed new filter head reassembled unit ran water dispenser no leaks. W11758337,212643"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG04
Near Austin, Texas 78726
Luis
Job Details:
11/20/2025
Arrived on site for cooling issues temp reading about 8 in freezer section removed cover found frost only on first upper coil no frost in front or bottom of coil. Low side reading -13 high @125 called tech support per tech support possible leak and to pressurize system. Recovered refrigerant pressurized unit to 250 psi let sit sprayed all connections in compressor and evaporator no bubbles forming after 27 min loss of about 7 psi called tech support sent pictures and gave history and all information. Per tech support being sent to product review team whirlpool will contact customer
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Austin, Texas 78750
Miguel
Job Details:
11/20/2025
Arrived on site for dryer not heating. Found voltage to dryer is good. Removed front panel. Found heating element open. Replaced heating element. Verified operation. Call complete. WP3387747. Advised customer to have vent cleaned inside the wall.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78717
Justin
Job Details:
11/20/2025
Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78717
Justin
Job Details:
11/20/2025
Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78717
Justin
Job Details:
11/20/2025
Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78726
Miguel
Job Details:
11/20/2025
Arrived on site for washer being off balance and loud. Entered diagnostics and found no errors. Ran diagnostics and all components were normal. Ran automatic test and all sounded normal. Called tech line to document. Was running under test 7 and started to hear noise. Removed back panel. Found front weight was loose. Removed bellow and tightened weight down. Tested and unit started making noise again. Will schedule for 2 man. Office will call ; ordrng 1 2man (2man)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Georgetown, Texas 78633
Wesley
Job Details:
11/20/2025
Arrived onsite WFW5605MC1 and tested unit for not spinning out the clothes. Diagnostics mode f5e2 only. Step 12 showed full capability in all base functions. Tubbis tight and level and the spin basket is secure and round. The unit is quiet and reaches target RPM in diagnostics and also in testinfnusing a quick wash. Customer report is every load no matter what size does not thoroughly spin out and the drain and spin cycle has to be used reported my findings to techline CN# 21643385. Recommendation for cuetomer to follow up with whirlpool customer care regarding further concerns. No parts.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Georgetown, Texas 78626
David Z
Job Details:
11/20/2025
"Arrived in unit 5203 to diagnose noisy washer WTW6157PB0. Examined unit and ran diagnostic cycle. Found noise in drain pump, but nothing in the rotor/stator noticeable. Removed the cover and found evidence the unit was overloaded and the rotor had rubbed into the cover, but it doesn't affect function. Found the drain pump had a broken section of impeller, requiring replacement. Installed new drain pump W10876600 to resolve. Reassembled and tested unit. Verified proper operation with no water leaks present."
We serviced a
WHIRLPOOL FREEZER
Model WRS331SDHM08
Near Georgetown, Texas 78626
David Z
Job Details:
11/20/2025
"Arrived on site to diagnose refrigerator WRS331SDHM08 that is not cooling properly in RC. Customer said they think the unit may be warmer than expected and had some items spoil in a few days recently. Checked temps and found FC at 2, RC as low as 29. RC was almost completely empty, likely causing the unit to run too much. Thermistor placement was good. Unit is operating as designed, with no verifiable failures. Advised on where and how to load unit to allow air circulation. No repair needed. Call completed. NO WATER LEAKS OBSERVED DURING SERVICE."
We serviced a
KITCHENAID OVEN
Model KOED530PPS00
Near Georgetown, Texas 78633
David Z
Job Details:
11/20/2025
"Arrived on site to diagnose double oven model KOED530PPS00 with F1E1 error. Customer clarified error appeared randomly during cycles regardless of oven used. Error did not specify which control board, and both ovens affected, so replaced both controls. Installed new W11448962 upper control and W11598300 lower control. Tested unit to 150 degrees in both ovens; all functions working as designed. Repair completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waco, Texas 76710
Jonathan M
Job Details:
11/20/2025
"Arrived on site for washing machine model WTW5057LW0 making screeching noises when spinning. Inspected unit and work area. Customer advised she had several companies service the machine over the years, replacing multiple parts, including the gearbox by the last technician, but the issue persisted. Customer demonstrated the noise, which sounded like the belt slipping on the drive pulley. Checked underneath and found no signs of gearcase leaks or obstructions. Belt was slipping on the splutch assembly (drive pulley). Spun basket by hand; it rotated smoothly without abnormal sounds. Checked motor; it spun freely without abnormal sounds. Replaced drive belt W11239857 and splutch cam kit W10721967. Tested unit; it operated as designed with no abnormal sounds or leaks present during operation. NO WATER LEAKS OBSERVED DURING SERVICE. Call complete."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Waco, Texas 76707
Jonathan M
Job Details:
11/20/2025
Arrived on site for washing machine model NTW4516FW4 not completing cycles. Inspected unit and work area. Customer advised unit will not advance past filling. Ran diagnostics and found F8 E1 (long fill) error code. Tested valves; cold water valve barely drawing despite proper voltage. Replaced valve assembly W11210463 and tested unit. Unit operates as designed with no leaks present during service. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, Texas 78750
Luis
Job Details:
11/20/2025
"Arrived on site. Loud noise from freezer compartment, found evaporator cover incased in ice,ran diagnostic heater powered on unit not entering self defrost, for issue with frost build up under ice container ordering seperator and plate to be installed with new door,ui and main control will need to be replaced on return visit for defrost issue. Customer will defrost unit before return visit. (Contact customer 3 days before return visit so they can defrost refrigerator ); ordrng 1 W11572058 (Seperator) and 1 W11347435 (Plate)"
We serviced a
MAYTAG WASHER
Model MVW5430MW2
Near Waco, Texas 76705
Jonathan M
Job Details:
11/20/2025
Arrived on site for washing machine model MVW5430MW2 not starting cycles. Inspected unit and work area. Customer showed issue; basket buzzed but did not spin. Checked underneath and found bulging capacitor indicating failure. Replaced capacitor W11395618 and tested unit. Unit operated as designed with no leaks present during service. Call complete.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Austin, Texas 78759
Justin
Job Details:
11/20/2025
Arrived on site for f3 e1 error inverter failure. Upon arrival inspected unit found and confirmed error code. Power cycled unit error still comes back. Tried pulling unit out of cabinet using oven dolly but was unable to. Unit is in a very tight space customer stated they had to have some custom work done in order to get unit in cabinet. Cabinet right side is damaged took pictures and had customer sign waiver. Ordering a 2man job to remove unit. Please allow return techs 2 hrs for this service; cstmr sgnd Dsclmr
We serviced a
WHIRLPOOL WASHER
Model WFW5720RR0
Near Riesel, Texas 76682
Jonathan M
Job Details:
11/20/2025
Arrived on-site for washing machine model WFW5720RR0 not starting cycles and displaying close door error. Inspected unit and work area. Tested latch and confirmed complaint. Checked latch connection and found it secure. Replaced latch assembly W11733849 and tested unit. Unit operates as designed with no leaks present during service. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOED5030LZ01
Near Buda, Texas 78610
Leonardo
Job Details:
11/20/2025
Arrived on site to diagnose double oven for top oven not heating at all. Put unit in diagnostics and found F6E4 error communication. Reset the whole unit test upper oven by preheating to 350? and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Temple, Texas 76502
Robert
Job Details:
11/20/2025
"WRV986FDEM01 Arrived on site for a refrigerator not making ice. On arrival, I ran diagnostic and error code E5 showed up for the icemaker and failed icemaker. Also, the heater wasn't working, and the icebox fan was weak . I replaced the icemaker, fan,and heater. Ran another test product is working as its designed no water leaks visible from the main water supply."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Belton, Texas 76513
Robert
Job Details:
11/20/2025
"WRS315SDHM13 Arrived on site for a refrigerator leaking water from the despenser. On arrival, I verified the issue . Water was leaking from the despenser, which caused a stain on the refrigerator that will not come off. I'm ordering the FC door . Also, there was a 3-inch crack at the bottom front of the RC side. I spoke with my manager about fixing the issue, and he insisted on me calling Whirlpool techline Case # 21651225. Techline said the only thing we can do is use the repair kit . He said it looked like someone dropped something on it. I ordered the repair kit , tape, and FC door . Office, please reschedule the client when parts are available. Returning parts will be needed. No water leaks visible from main water supply. ; ordrng 1 LW11258441 (Freezer door) and 1 482395 (Tape repair) and 1 8212572 (Repair kit)"
We serviced a
MAYTAG WASHER
Model MTW7200RR0
Near Nolanville, Texas 76559
Robert
Job Details:
11/20/2025
"Rotor bolt MTW7200RR0 Arrived on site for a washer that is still making nosies from previous visit. On arrival, I verified the same issue. As I was trying to remove the rotor bolt, it was stripped and will need a new bolt .I ordered part#W11753119 rotor bolt to research it. Also, I ordered part#W11754447 gearcase, and all returning parts will be needed. Office, please reschedule the client for the soonest availability ; ordrng 1 W11753119 (Research rotor bolt) and 1 W11754447 (Gearcase)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Harker Heights, Texas 76548
Robert
Job Details:
11/20/2025
"WOD51EC0HS20 Arrived on site for an oven showing the hourglass on the display. On arrival, I verified a failed console. I replaced the console and then tested the product, is working as its designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Burnet, Texas 78611
Lou
Job Details:
11/20/2025
"Arrived on site to inspect washer WTW4816FW3 not completing a cycle. Upon further inspection, the customer advised that the unit would stop at rinse and not complete the cycle, then they have to perform amdrain and spin cycle. With this information, this tells me the unit is possibly getting an off balanced pause, and the unit is attempting to balance out the clothing before going into the spin cycle. I placed the unit in diagnostics showing error code F0E5-off balanced load. I cleared the code and continued with testing, and the unit operated as designed. I found the unit badly leaning to the right, so I placed my level on the unit to verify (photo). I raised the right side of the unit approximately 1-2 inches to level the unit and pointed this out to my customer. I recommended they place a support under the right side of the unit to level it out and made recommendations for use and care, as well as detergent and fabric softener use. Unit is operating as designed, and no water leaks observed during service, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Burnet, Texas 78611
Lou
Job Details:
11/20/2025
"Arrived on site to inspect ice machine KUIX535HPS01 not making ice. Upon further inspection, I found ice in the bin, but the cubes were very small. Also found the reservoir cap not fully secured as water was dripping from the cap area. I tightened the cap and performed a cycle, and the unit operated as designed. I found the reservoir filling properly, the recirculating pump is cycling the water over the evaporator, the reservoir drain pump is draining the water, the evaporator is forming good ice sheets and the grid cutter is cutting the ice properly. At the customers request, I changed the size of the cubes to a 6. Unit is currently operating as designed, and no water leaks were observed during service. Contacted the vendor, and they are emailing the POP to our office. Job completed No parts installed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Liberty Hill, Texas 78642
Wesley
Job Details:
11/20/2025
"Arrived onsite for KBSN602ESS01, lighting failure covered under service pointer #W11606409 rev G. Replaced all LED modules with updated W11632139 kits. Unit is now operating as designed. All checks good. Advised customer on lighting repair, S84638"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Liberty Hill, Texas 78642
Wesley
Job Details:
11/20/2025
Arrived onsite for KUID508HPS01 for repeat low and thin ice production. Tested and observed sensor fill is short filling by nearly half an inch. Explained to the customer that this short fill will result in a short production cycle and insufficient ice thickness. Worked over the phone with SW to corroborate findings and answer diagnostic questions for the customer concerning the lack of evidence for sealed system failure as well as the presence of a definitive wl sensor failure. Carefully inspected water flow to the unit and observed the pressure is good and the fill is timely and the water is clear and there are no air bubbles or other evidences of visible debris or intermittent flow restriction. Replaced the recirculation pump W11542867 and observed 2 batches of ice produced at optimal thickness with a proper fill now reaching the overflow. Customer will observe and document operation and will not use a filter while the production timeline is established.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, Texas 78737
Leonardo
Job Details:
11/20/2025
Arrived on site to test unit for unit not starting. Customer said they just wanted me to to reset the unit they got the plumbing taking care off. Reset board test unit and ran a cleaning cycle job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Austin, Texas 78749
Leonardo
Job Details:
11/20/2025
Arrived on site to diagnose dryer for seal coming off on the back. Test unit and found damaged drum. Ordering new drum office to reschedule ; O-emld tckt
We serviced a
JENN-AIR RANGE
Model JDRP548HM01
Near Austin, Texas 78756
Leonardo
Job Details:
11/20/2025
Arrived on site to test unit for burners making blowing noise. Test unit and found burner heads damaged not allowing gas to burn correctly ordering burner heads. ; ordrng 3 W11319683 (Large burner head)s
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Round Rock, Texas 78665
Andrew R
Job Details:
11/20/2025
Arrived onsite for load n go not operating correctly. Customer notified me that she had cleaned it out and seems like the clothes aren't coming out as clean. I ran a quick cycle to test the detergent dispenser and found it dispensing. I entered the load n go options for amount dispensing and found it to be set on 4x. I explained to the customer that depending on the detergent she needs to change the amount. I set the option to 2x and now it dispenses more. I showed the customer in case it ever needs to be adjusted. Customer understands. Call com0lete. No leaks. No parts installed.
We serviced a
AMANA MICROWAVE
Model YAMV2307PFS07
Near Seguin, Texas 78155
Andrey
Job Details:
11/20/2025
"Arrived on site to test unit for open, closed door error, customer stated that unit is displaying the error code every time, tested unit found failed switches, replaced interlock and tested unit is now running as designed job complete installed W11551558, W11551761"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Round Rock, Texas 78665
Andrew R
Job Details:
11/20/2025
"Arrived onsite for unit not drying clothes. Upon arrival I found heat is present. I checked voltage and it checked good but I did notice the vent hose torn off of the dryer. I notified customer of this and documented photo. I tested temps and found the unit to reach 170 and cycle off as designed. No issues with unit. I recommended customer to get a new dryer hose and to have the vent workers to see if they have a grate styled cover on the outside vent, if they do i recommended to get a flapper installed as the grates tend to build lint up. Unit operates as designed. Call com0lete. Customer wasn't home for signature."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78726
Miguel
Job Details:
11/20/2025
"Arrived on site for washer running drain pump all the time. Confirmed as soon as unit is plugged in the drain starts. Cleared and entered diagnostics. Found F1e1, f3e1. Accessed control and vefified wiring is good. Pressure hose clear. Replaced main control. Recalibrated and verified operation. Call complete. W11607637"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Seguin, Texas 78155
Andrey
Job Details:
11/20/2025
"Arrived on site to test unit for not working properly, tested unit found failed diverter motor, replaced sump and tested unit is now running as designed no leaks detected job complete installed W11416362"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Hutto, Texas 78634
Andrew R
Job Details:
11/20/2025
Arrived onsite for burners not working. I found out the customer sent in the wrong unit. I updated the info and issue is the unit shows F9E0 and they already had outlet fixed. I power cycled the unit 7 times for a control reset but issue still persists. Unit will need a new control as the relay on the board is stuck. Ordering W11696067 control. RS for 11-25-25.; ordrng 1 W11696067 (Cntrl)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Pflugerville, Texas 78660
Andrew R
Job Details:
11/20/2025
Arrived onsite for dryer with no power. I found the unit has power but makes a loud noise. I inspected the blower wheel and found it to bre rubbing the blower housing as the housing was damaged during shipment. For dryer to operate as designed i will need to order WP8577230 Housing and WP694089 Blower wheel. Office needs to RS as the housing shows OOS. ; ordrng 1 WP8577230 (Housing blwr) and 1 WP694089 (Blower wheel)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78726
Miguel
Job Details:
11/20/2025
"Arrived on site for washer running drain pump all the time. Confirmed as soon as unit is plugged in the drain starts. Cleared and entered diagnostics. Found f8e1, F1e1, f3e1. Accessed control and vefified wiring is good. Pressure hose clear. Replaced main control. Recalibrated and verified operation. Call complete. W11607637"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Pflugerville, Texas 78660
Andrew R
Job Details:
11/20/2025
"Arrived onsite for damaged drawers and ice issues. I confirmed the bottom drawer was defective, and a shelf on the left hand door was defective aswell. Customer stated it's been there since they got it and was worried about it. The ice issue is customer didn't know the valve filling makes noise and the auger motor aswell when dispensing ice. Unit operates as designed but will need W11749338 LH shelf and WPW10293682 Freezer bin. Office needs to RS as it is shown OOS for both parts.; ordrng 1 W11749338 (LH Shelf) and 1 WPW10293682 (Freezer Bin)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cedar Park, Texas 78613
Miguel
Job Details:
11/20/2025
Arrived on site for dishwasher leaking. Ran diagnostics and found no error codes. Ran automatic test cycle and found no leaking under neath. All components passed test. Removed door panel. Found evidence of leak from dispenser. Also found bottom door seal is warped. Vent gasket missing indention all the way around and door gasket is worn. Also found the left install bracket is broken so dishwasher leans. Ordering new brackets. Office will call to schedule ; ordrng 1 W11412300 (Dispenser) and 1 W11664713 (Bottom seal) and 2 WP8269145 (Brackets)s
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Georgetown, Texas 78628
Brandon B
Job Details:
11/20/2025
"Arrived on site for a washer MVWB835DW4 with a broken lid. I verified the issue and replaced the lid w11259006, left hinge w11401116, right hinge w11399226, right pin wp8572974 and left hinge wp8563965. Took a picture. Unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Georgetown, Texas 78628
Brandon B
Job Details:
11/20/2025
Arrived on site for a washer WTW4955HW3 making sounds. I tested but couldnt replicate the sound. I removed the washplate and replaced the hub nut w10528947. Still couldn't replicate the sound. I removed the pulley and found some gear oil. I'm ordering the W11454372 gearcase for the return visit. No leaks detected while on site. ; ordrng 1 W11454372 (Gearcase)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Georgetown, Texas 78628
Brandon B
Job Details:
11/20/2025
"Arrived on site for a dryer WED4850HW0 getting too hot. Found it got to 260 degrees in mid heat setting. All components tested good. I replaced the element 279838, heater therm fuse w10900067 and the thermal fuse. Tested and now it's getting normal temperatures. Nobody is available to sign"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Georgetown, Texas 78628
Brandon B
Job Details:
11/20/2025
Arrived on site for a range WFES3030RS01 not heating. I checked the power at the wall and only 110 at L1/L2. Advised maintenance of the issue. Left it unplugged. Nobody is available to sign
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, Texas 78628
Brandon B
Job Details:
11/20/2025
Arrived on site for a washer WTW4855HW3 not filling. I verified the issue and found the valves not getting 120v due to the harness not being fully seated. I corrected the issue and tested in factory mode. Unit is operating as designed. No leaks detected while on site.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Andice, Texas 78628
Brandon B
Job Details:
11/20/2025
Arrived on site for a refrigerator WRS335SDHM07 not making ice. Found the fill extension tube wasn't installed correctly so the water was going down the back wall. I removed the ice and seated the tube. Cycled the icemaker and it's operating as designed. No leaks detected while on site.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Austin, Texas 78717
Miguel
Job Details:
11/20/2025
"Arrived on site for clothes feeling soapy after cycle. Customer says he could not hear it agitate. Found f7e1. Ran automatic test and found unit did not change to agitate. Removed components and found splutch was broken on peices. This is 2nd one. Will need to replaced gearcase, actuator, capacitor, belt. Attempted to removed agitator but it was stuck on there. Will need extra time to break it off and replace. Office will call to schedule ; ordrng 1 W11449840 (Gearcase) and 1 W11550891 (Agitator) and 1 Xtratime (Xtra time)"
We serviced a
KITCHENAID REFRIGERATOR
Model KUBR314KSS00
Near Round Rock, Texas 78681
Miguel
Job Details:
11/20/2025
"Arrived on site for refrigerator giving off smell. Confirmed smell inside the refrigerator. Customer said he had refrigerator cleaned and aired it out. Unit now has a filter and it still does smell inside. Took out bottles. Removed evaporator over and inspected. All looks normal, good forst pattern. Removed rear cover. Compressor area looks normal. No signs of leaking. Compressor is hot. Called tech line. File #21653872. Refer customer to customer service"
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Jarrell, Texas 76537
Brandon B
Job Details:
11/20/2025
Arrived on site for an oven WOES3030LS01 heating too high. I tested to 350 degrees and it averaged 390. I lowered the calibration by 25 and retested. Now it's averaging 350. Unit is operating as designed. Nobody available to sign
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Salado, Texas 76571
Tyler
Job Details:
11/20/2025
"Arrived on site for washer, jumping from star to finish without completing cycles properly. On arrival found no error codes.But after running multiple tests, I found the capacitor was failing and not allowing the motor circuit to complete back to the control. I replace capacitor w 11395618 and found washer, working as designed with no leaks call complete."