Service History 6

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Bee Cave, Texas 78738

Leonardo

Job Details: 08/03/2026

Arrived on site to diagnose oven with the complaint of no display and no power. Verified the unit was receiving the proper incoming supply voltage at the terminal block. Continued diagnosis by checking the safety components and found the thermal fuse to be open, preventing power from reaching the control. Replaced the failed thermal fuse and restored power to the unit. Tested all oven functions and verified the display powered on normally. Preheated the oven to confirm proper heating operation and monitored the unit through the heating cycle. Oven reached and maintained the correct temperature with no further issues. Unit is operating as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Gatesville, Texas 76528

Jonathan M

Job Details: 08/03/2026

Arrived on site to install previously diagnosed parts on a refrigerator model WRS588FIHZ06. I replaced the ice chute W11573761 and ice container W11347840 and reassembled the unit. I tested the icee dispenser and found tye unit working and operating as designed with no leaks present during service. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Georgetown, Texas 78633

Brandon B

Job Details: 08/03/2026

Arrived on site for a refrigerator WRS325SDHW01 not cooling. Found the evaporator completely frozen so I thawed the ice and put it in defrost mode. Wasnt getting voltage to the heater and also wasnt getting voltage at the control. Didnt have the control with me so i rescheduled for the 6th. No leaks detected while on site. ; schdld next appmnt for 8/6 THU !

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Killeen, Texas 76549

David Z

Job Details: 08/03/2026

Arrived on site to complete dishwasher repair on WDP540HAMZ2. Replaced both spray arms WPW10498900, WPW10491331. Ran unit and found wash motor sounded awful and was barely moving water. Replaced sump with new W11613479. Tested and verified proper operation with no water leaks.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, Texas 78653

Matthew

Job Details: 08/03/2026

Arrived onsite for washer WTW4855HW3 drain pump running continuously. Found error code f3e1 pressure system failure. Unit would not reset. Per service pointer and scode s153eb control needed replacement. Replaced control W11607637. New control SN#W11130853J606911629DI Calibrated and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Austin, Texas 78751

Joe Z

Job Details: 08/03/2026

Arrived on site for washer WET4024HW0 with issue of stops halfway through. Upon arrival , ran diagnostics and there are no saved error codes. I ran automatic cycle and completed correctly. I ran a drain and spin cycle and is operating correctly. Customer states that it is very intermittent. I would recommend customer gets a recording or something visual to assist with diagnosis. I cannot duplicate an issue at this time. Unit is operating as designed. There are no leaks present. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Fort Hood, Texas 76544

David Z

Job Details: 08/03/2026

Arrived on site for washer WTW5057LW1 not draining. Examined unit and confirmed no drain action or sound. Looked under the unit and found the drain pump cover broken off, and the black pump wire broken. Repaired damaged wiring and added new spade terminals. Tested and confirmed proper operation. Call completed.

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near New Braunfels, Texas 78132

Tim M

Job Details: 08/03/2026

Arrived on site to test unit WOES3030LS01 for not heating properly. Upon arrival customer stated unit does not cook food in the proper time frames. Inspected unit and found foil on the bottom panel that had melted and fused with the liner. Removed foil and ran a 350 bake cycle; unit initially reached 400 before stabilizing and cycling between 330 and 370. Advised customer foil is not recommended on the bottom panel due to airflow interruption and melting risk. Confirmed unit cycling properly with no functional issue and demonstrated calibration procedure if needed. Unit is running as designed, no parts installed, job complete.

We serviced a

MAYTAG WASHER

Model MTW7405RR1

Near Cedar Park, Texas 78613

Miguel

Job Details: 08/03/2026

Arrived on site for drain pump always running. Lid locked with clothes still inside. Found Service Pointer - W11830747 . Inspected and found drain hose pushed too far down the drain pipe. Removed and set to only 6 inches. Started a wash cycle and then canceled as per bulletin. Drain stops as designed. Entered diagnostics and found f2e1, f9e1, f1e2, f3e2, f0e3 cleared codes. Ran test and no codes returned. Advised customer on loading and soap. Unit now working as designed. Call complete

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near Austin, Texas 78751

Joe Z

Job Details: 08/03/2026

Arrived on site for dryer WET4024HW0 with issue of blows air but does not dry. Test unit and confirmed issue. Disassembled unit to inspect components. Found heater is OL. I replaced heater WP279843. Test unit and is operating as designed. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS06

Near Austin, Texas 78739

Luis

Job Details: 08/03/2026

Arrived on site. Customer defrosted unit,replaced fresh food evaporator fan motor that included both thermistors, ran water in drain water draining correctly, reassembled unit ran diagnostic good air flow from fan. W11087438

We serviced a

KITCHENAID DISHWASHER

Model KDTM704ESS0

Near Austin, Texas 78746

Leonardo

Job Details: 08/03/2026

Arrived on site to diagnose a dishwasher that was not washing dishes properly. Started a diagnostic cycle and observed the units operation. Found the dishwasher was not filling with an adequate amount of water, resulting in poor wash performance. Further testing confirmed the water inlet valve was not allowing sufficient water into the tub. Continued diagnosis and found the diverter motor was stuck in one position and unable to properly direct water flow to the spray arms, further affecting cleaning performance. Also tested the detergent dispenser and found it was not opening during the wash cycle. In addition, the user interface/console was not responding consistently to selections, indicating a failure of the console assembly. Based on the diagnosis, the unit will require replacement of the water inlet valve, diverter motor, detergent dispenser, electronic control board, and user interface/console. Parts will be ordered, and the office will contact the customer to schedule a return visit once all required parts are available.; ordrng 1 W10900797 (Console)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, Texas 78749

Brandon

Job Details: 08/03/2026

Arrived on site to look at model MVWC565FW2 for customer complaint of unit making loud noises during spin. Found gearcase leaking oil, agitator sized on, hub nut stripped. Will need gearcase, agitator, hub nut, and splutch. ; ordrng 1 W11550891 (Agitator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHW01

Near New Braunfels, Texas 78130

Tim M

Job Details: 08/03/2026

Arrived on site to test unit WRX735SDHW01 for lighting concern. Upon arrival customer presented issue, upper LED panel is dimly lit. Will need to order and replace LED panel to resolve issue. Ordering part, no parts installed, rescheduled for 08/05.; ordrng 1 W11527432 (LED panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBB00

Near Austin, Texas 78758

Andrew P

Job Details: 08/03/2026

Arrived on site to install previously diagnosed parts. Defrosted freezer and installed harness and slides. Advised cx to give unit 24 hours for temperature to adjust.

We serviced a

AMANA FREEZER

Model ASI2575GRB08

Near Manor, Texas 78653

Matthew

Job Details: 08/03/2026

Arrived onsite for fridge ASI2575GRB08 needing drain extension replaced. Repaced extension tube W11512417 and flushed drain. Unit is now functioning properly. Job complete

We serviced a

JENN-AIR OVEN

Model JJW2827LL01

Near Blanco, Texas 78606

Tim M

Job Details: 08/03/2026

Arrived on site to test unit JJW2827LL01 for error code. Upon arrival customer stated unit will display F9E0 error code anytime its powered on. Informed customer of warranty status; customer stated unit should still be in warranty but could not provide closing documents or certificate of occupancy. Advised customer to locate documents showing closing or move-in date. Customer will contact office once documents are located. No service provided, no parts installed, job complete.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Waco, Texas 76711

Robert

Job Details: 08/03/2026

MVW6230HW2 Arrived on site for a washer off balance. On arrival, I verified the issue of failed suspensions. The gearcase was oil free. I replaced the suspension calibrated then tested product is working as its designed no water leaks visible from main water supply.

We serviced a

JENN-AIR RANGE

Model JDRP436HM03

Near Canyon Lake, Texas 78132

Tim M

Job Details: 08/03/2026

Arrived on site to replace previously diagnosed parts. Upon arrival customer stated the left trim is also damaged. Inspected and found black scuffs on left trim; scuffs could not be removed. Documented in SD. Inspected and ensured no additional damaged components, verifying console is not damaged. Will need to order cabinet side panel for return visit. Ordering part, no parts installed, office to reschedule.; ordrng 1 W11333179 (Cabinet side panel)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Austin, Texas 78754

Matthew

Job Details: 08/03/2026

Arrived onsite to replace bottom seal W11664713 on dishwasher KDTE204KPS3. Replaced and tested. No leak present at this time. Job complete

We serviced a

WHIRLPOOL OVEN

Model WFES3530RS0

Near Temple, Texas 76504

David Z

Job Details: 08/03/2026

Talked with customer en route. Customer was able to locate proper breaker and reset. Unit has been working since then. They will call if issue repeats.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Buda, Texas 78610

Ben

Job Details: 08/03/2026

Arrived on site for washing machine constantly draining water when plugged in. Upon arrival plugged unit in and it will start to drain constantly. Removed display checked for any damage to pressure hose nine found. accessed control and found it defective. Replaced W11607637 control SN: W11130853j606816910DI and tested unit. Unit now works as designed. No water leaks at this time. Im

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3536SZ01

Near Canyon Lake, Texas 78133

Tim M

Job Details: 08/03/2026

Arrived on site to replace previously diagnosed parts. Replaced damper (W11663222) and RC thermistor (W11759124). All components confirmed engaging properly. Unit is now running as designed, no leaks detected, job complete.

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Austin, Texas 78741

James K

Job Details: 08/03/2026

Arrived on site for unit not drying properly. Upon arrival found duct is blocked from install. Ran airflow tester with vent straightened out and now reads decent airflow. Checked all fuses and found thermal fuse out of tolerance. Proceeded to replace WP3392519 thermal fuse. Tested unit and now unit is functioning as designed . Let customer know to call professional duct cleaner. Customer agreed.

We serviced a

WHIRLPOOL WASHER

Model WTW4105SW0

Near Jarrell, Texas 76537

Brandon B

Job Details: 08/03/2026

Arrived on site for a washer WTW4105SW0 not filling. The incoming water was shut off but the customer had already fixed this issue. Unit is operating as designed now. No leaks detected while on site

We serviced a

MAYTAG WASHER

Model MTW7405RR1

Near Buda, Texas 78610

Ben

Job Details: 08/03/2026

Arrived on site for washing machine display not responding and loss of power message on the display. Upon arrival unit has been moved from house that it was having the issues at and is now in a garage with water hose connected. Upon arrival displays responsive and no loss of power message appears. Checked for any stored error codes and none found. Ran diagnostics cycle and unit passed normally. Unit is working normally at this time. No water leaks at this time. No parts replaced at this time.

We serviced a

WHIRLPOOL COOKTOP

Model WFE515S0JS4

Near Nolanville, Texas 76559

David Z

Job Details: 08/03/2026

Arrived on site to swap out defective infinite switch on range WFE515S0JS4. Replaced front left switch with new WPW10434452. Tested and verified the outer ring is now working properly. Repair completed.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near San Marcos, Texas 78666

Andrey

Job Details: 08/03/2026

Arrived on site to replace previously diagnosed cycling thermostat WP8318268 and tested unit is now running as designed job complete

We serviced a

MAYTAG WASHER

Model MTW6200RW0

Near Waco, Texas 76708

Robert

Job Details: 08/03/2026

MTW6200RW0 Arrived on site for a washer with error code F5E3. On arrival I verified the issue it was a failed latch. I replaced the part calibrated then tested product is working as its designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Bastrop, Texas 78602

Joe Z

Job Details: 08/03/2026

Arrived on site for washer WTW4816FW2 to install previously ordered part. I replaced agitator 285565. Test unit and is operating as designed. There are no leaks present. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Georgetown, Texas 78628

Miguel

Job Details: 08/03/2026

Arrived on site with new refrigerator door. Removed and replaced damaged door. Verified operation. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS09

Near Driftwood, Texas 78619

Brandon

Job Details: 08/03/2026

Arrived on site to look at model KRFC302ESS09 for customer complaint of right side RC gasket being damaged. Found tear in gasket, ordering gasket. ; ordrng 1 W10830046 (RC gasket)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Pflugerville, Texas 78660

Andrew P

Job Details: 08/03/2026

Arrived on site for dryer making noise. Ran dryer and noticed and ticking type noise. Removed front bulkhead and drum and ran dryer and no noise. Checked drum felt for any damage or debris caught in felt and found none. Reinstalled drum and bulkhead and noise came back. Could be issue with drum or motor when under load. Ordering drum, bulkhead, motor and repair kit. ; ordrng 1 W11712678 (Front bulkhead) and 1 W10508188 (Drum) and 1 4392067 (Dryer kit) and 1 W11511154 (Motor)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, Texas 78753

Matthew

Job Details: 08/03/2026

Arrived onsite for washer CA4501217 giving long fill error and not starting a cycle. Ran diagnostics and found error for long drain. Ran components test and all passed. Ran diagnostic cycle and passed. Ran a quick cycle and passed. Asked customer to load unit and cycle proceeded as normal. Could not duplicate any issues. Unit is functioning as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW1

Near Dripping Springs, Texas 78620

Brandon

Job Details: 08/03/2026

Arrived on site to look at model WTW6157PW1 for customer complaint of large items not getting spun dry. Found communication error code. I cleared error code and ran diagnostic test cycle. Found unit passed component tests. Found multiple holes not punched correctly in wash basket. Ordering wash basket ; ordrng 1 W11683010 (Wash basket)

We serviced a

MAYTAG WASHER

Model MVW6230HC1

Near Canyon Lake, Texas 78133

Tim M

Job Details: 08/03/2026

Arrived on site to replace previously diagnosed parts. Upon arrival removed UI from packaging and found fascia damaged. Documented in SD; will need to reorder UI. Ordering part, no parts installed, office to reschedule.; ordrng 1 W11793906 (UI)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Austin, Texas 78717

Andrew R

Job Details: 08/03/2026

Arrived onsite for F2E1 stuck key. Confirmed it is displaying F2E1 and cancel is not responding. Replaced W11838712 cntrl elec and tested. Unit now operates as designed. Call complete. No leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3536SZ00

Near Liberty Hill, Texas 78642

Wesley

Job Details: 08/03/2026

Arrived onsite for WRFF3536SZ00, handle flopped off of top mount and unable to be used. Repaired by securing all mounts and set screws in the proper factory postion so the handle is functional. No parts. Unit is now operating as designed. No leaks

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Buda, Texas 78610

Ben

Job Details: 08/03/2026

Arrived on site for dryer not spinning. Upon arrival tested unit and it is running but not spinning. Opened up unit and found belt broken. Replaced 4392065 repair kit and tested unit. Unit is now working as designed at this time. No gas leaks at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Wimberley, Texas 78676

Tim M

Job Details: 08/03/2026

Arrived on site to test unit WTW4955HW3 for not spinning. Upon arrival customer stated unit will progress through the cycle but when it enters the spin phase all the LEDs shut off and unit makes a grinding noise. Entered service mode; found F3E1 (pressure system fault) error code stored. Cleared error code and reset control. Hand spinning the basket automatically engaged the drain pump with LEDs turning off. Inspected pressure hose and found no kinks, punctures, or restrictions, with valve confirmed not leaking, isolating fault to a failed pressure switch on the control. Replaced control (W11608056); applied power and ran calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete.

We serviced a

MAYTAG DRYER

Model MED6205RR0

Near Austin, Texas 78738

Leonardo

Job Details: 08/03/2026

Arrived on site to replace the dryer user interface that had been previously ordered. Disassembled the unit and removed the defective user interface assembly. Installed the new user interface and reassembled the dryer. Tested the unit through multiple operating functions to verify proper operation. Confirmed the new user interface responded correctly to all button selections and that the dryer completed a normal operating cycle. Unit is now operating as designed. Job complete.

We serviced a

MAYTAG DRYER

Model MED6200KW1

Near San Marcos, Texas 78666

Andrey

Job Details: 08/03/2026

Arrived on-site to replace the previously diagnosed main control and wire harness. Customer stated that an additional issue had developed and the dryer was making a loud screeching noise. Tested the unit and found the drum support bearings had failed. Replaced the main control (W11728014), main wire harness (W11736786), and all components included in the dryer repair kit (4392065). Reassembled and tested the dryer. Unit is now operating quietly and running as designed. Job complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA02

Near Round Mountain, Texas 78663

Lou

Job Details: 08/03/2026

Arrived on site to inspect ice machine KUIX535HPA02 making too much ice. Upon further inspection, the customer had cleaned the unit and just turned it on this morning. I placed the unit in diagnostics and tested each component and found it operating as designed. I ohmed the bin thermistor and found 1.84 kohms which is equivalent to approximately 93 degrees. I removed and replaced the thermistor and retested and the unit continues to operate as designed. No water leaks observed during service, job completed. WPW10511923

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Bastrop, Texas 78602

Joe Z

Job Details: 08/03/2026

Arrived on site for refrigerator KRFF707ESS01 with issue of making unusual noise,lights are out and 2 pull out drawers are broken. Upon arrival, inspected unit. All fans and compressor are running. Noise issue is present coming from RC evaporator fan. Need to replace rc evaporator fan, pantry drawer assembly and Fc front panel, fc bin and left and right side rc and fc LEDs are out. Need to order damper control , dain pan, fan support, pantry, bin, panel, and LEDs. Need 2 hour weigh; ordrng 1 W11393136 (Upper Fc bin) and 1 W11226806 (Fc front panel) and 1 W10654845 (RC pantry) and 1 2hourweigh (2 hour weigh) and 1 W11457241 (Drain pan) and 1 WPW10389152 (Fan support) and 1 WPW10248595 (Damper control) and 1 W11683244 (Led kit)

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Austin, Texas 78745

James K

Job Details: 08/03/2026

Arrived on site for unit not draining properly. Upon arrival customer stated when running certain cycles, the unit will not spin correctly, causing clothes to be sopping wet. Checked all settings customer regularly uses and found certain ones either have the Spin setting to off or medium speed. Ran a Drain & Spin and found no issues. No error codes . Ran diagnostics and found no issues. Cleaned out drain filter. Instructed customer on setting selections. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts needed

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78726

Miguel

Job Details: 08/03/2026

Arrived on sight for washer not locking to start a cycle. I entered diagnostics and found f5e2. Cleared code and found door strike is not entering door latch. Latch mechanism has failed. Replaced door latch. Ran automatic test cycle. All components pass. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Horseshoe Bay, Texas 78657

Lou

Job Details: 08/03/2026

Arrived on site to inspect refrigerator WRX988SIBM00 not making ice. Upon further inspection, I found the ice bin full and the customer advised that it had stopped making ice and they checked the ice tray and found small cubes then it began to make ice. I found the UI digits missing and am unable to test the unit properly. I tested temps in the FC=9 degrees. Due to the failed UI, I advised the customer that I will order the UI and return so I can get a thorough diagnostic on the unit. I am ordering the UI and FC evap fan motor/harness and scheduled return servics for 08/05/26. No water leaks observed during service. ; ordrng 1 W10789393 (UI) and 1 W11452196 (FC evap motor harness)

We serviced a

WHIRLPOOL VENTHOOD

Model WVU17UC0JS

Near Bastrop, Texas 78602

Joe Z

Job Details: 08/03/2026

Arrived on site for vent hood WVU17UC0JS with issue of fan is broken. Upon arrival, test unit and confirmed issue. I test fan motor and has failed. Need to replace fan motor. I replaced fan motor WPW10395033. Test unit and is operating as designed. Job complete

We serviced a

JENN-AIR DISHWASHER

Model JDB9000CWP3

Near Dripping Springs, Texas 78620

Brandon

Job Details: 08/03/2026

Arrived on site to look at model JDB9000CWP3 for customer complaint of unit not heating, found f7e1 error code, ran diagnostic test cycle found heater did activate. Found broken dispenser. Ordering dispenser and bringing back element, returning tech to replace dispenser and element ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4105SW0

Near Niederwald, Texas 78640

Ben

Job Details: 08/03/2026

Arrived on site for washing machine not locking. Upon arrival ran unit and it will lock and unlock again right away, not staying locked. Checked alignment in strike and it is good. Latch is defective, replaced W11513248 latch and tested unit. Latch is now locking and continuing cycle. Washer is now working as designed. O water leaks at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Liberty Hill, Texas 78642

Wesley

Job Details: 08/03/2026

Arrived onsite and found unit pump audibly weak. WDF331PAHS1. Replaced pump w11025157. Unit is now operating as designed. No leaks. Unit is now operating as designed. Advised customer on repair, all checks good.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS02

Near Liberty Hill, Texas 78642

Wesley

Job Details: 08/03/2026

Arrived onsite for no power. WOS51EC0AS02. Found bad thermal fuse. Replaced fuse WPW10545255. Unit is now operating as designed. Good heat. Fan works. Likely caused during self clean.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78758

Andrew P

Job Details: 08/03/2026

Arrived on site for dryer shutting off early. Cx stated that the dryer shuts off before the clothes are dry. Ran diagnostics and no fault codes. Ran mousture strip test and did not get steady tone. Used alcohol pad and cleaned moisture bars and retested with same issue. Ohmd out sensor at harness on the two outside connections and there was slight resistance 4.7ohms. Per tech sheet recommend replacing sensor. There is also a loud vibrating noise coming from blower housing. Ordering sensor and insulation pads. ; ordrng 1 WPW10298258 (Sensor) and 4 W11113654 (Pads)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW00

Near Wimberley, Texas 78676

Tim M

Job Details: 08/03/2026

Arrived on site to replace previously diagnosed parts. Removed ice sheet at bottom of FC and drain pan. Replaced FC gasket (W10443319) and drain extension (W10619951). Used heat gun to form gasket to frame; gasket confirmed sealing properly with water draining properly. Advised customer to allow 24 hours for temperatures to stabilize before ice production starts. Unit is now running as designed, no leaks detected, job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM11

Near China Spring, Texas 76633

Robert

Job Details: 08/03/2026

WRS311SDHM11 Arrived on site for a refrigerator with water filter stuck. On arrival, I verified the issue of a failed water housing and not releasing the water filter. I replaced the housing then tested product is working as its designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Dripping Springs, Texas 78620

Brandon

Job Details: 08/03/2026

Arrived on site to look at model WTW4307SW0 for customer complaint of unit not agitating properly. Found no error codes in diagnostic mode, ran full diagnostic test cycle, components tested good. Instructed customer on use and care.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Kyle, Texas 78640

Brandon

Job Details: 08/03/2026

Arrived on site to look at model WED4850HW0 for customer complaint of unit not powering on. Found breaker was tripped. I flipped breaker and instructed customer tomhave breaker changed if it keeps happening. Unit tested good, all wires secured, no parts needed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Manor, Texas 78653

Matthew

Job Details: 08/03/2026

Arrived onsite for dishwasher WDT531HPM0 not washing properly. Ran diagnostics and found no stored error codes. Ran test and found spray arms failed. Ordering upper and lower arms. Customer went to a work meeting and could not communicate and couldnot get signature. Office to reschedule ; ordrng 1 WPW10491331 (Lower arm) and 1 WPW10498900 (Upper arm)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Georgetown, Texas 78628

Miguel

Job Details: 08/03/2026

Arrived on site for washer not working properly and making a noise. When I plugged washer I found drain pump starts up on its own. Customer confirms this is the noise. Found f1e1, f3e1, f8e1. Accessed control and verified wiring is good. Pressure hose is clear. Replaced faulty control board. Recalibrated and ran automatic test cycle. All components pass. Call complete

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Woodway, Texas 76712

Robert

Job Details: 08/03/2026

MVWX655DW1 Arrived on site for a washer making nosies. On arrival, the client stated that it makes nosies when spinning. I ran diagnostic no error codes I tested the suspension, and they are worn out a bit. I tested on diagnostic no nosies. I tested on drain and spin no nosies. Im ordering the suspension and returning parts just in case needed. No water leaks visible from the main water supply. ; ordrng 1 W11130362 (Suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Temple, Texas 76502

Robert

Job Details: 08/03/2026

WRX735SDHZ07 Arrived on site for a refrigerator not cooling. On arrival, I verified the issue of no cool. Further inspection I found the compressor was tripping the breaker. After speaking with management it was recommend to do a sealed system repair. Im ordering the compressor, uv drier, and access valve. Two hours for repair office please reschedule ASAP. ; ordrng 1 Sealsystemrepair (Two hours) and 1 W11557425 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Austin, Texas 78702

Luis

Job Details: 08/03/2026

Arrived to unit 564 for breaker trippig unit running in defrost cycle at time of visit,tested water and ice dispenser passed ran icemaker test passed ice dumped during fill found water leaking from fill tube and extension diagnosed extension not secured during manufacture process,removed extension and tube installed tube and extension correctly ran fill test passed no leaks. Entered diagnostic ran fan test passed ran heater test passed ran compressor test passed unit passed all diagnostic test unable recreate breaker tripping.

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WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Niederwald, Texas 78640

Luis

Job Details: 08/03/2026

Arrived on site. Found excessive rust on both doors, removed both doors installed new freezer and fresh food doors,checked door operation and seal good,had customer verify doors customer approved. Lw11258441,lw11258350,w11223753

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WHIRLPOOL WASHER

Model WTW4957PW0

Near Georgetown, Texas 78628

Brandon B

Job Details: 08/03/2026

Arrived on site for a washer WTW4957PW0 draining continuously. The correct unit number is 4101. Unit had an F8E1 and F3E1 error stored for a long fill/pressure system fault. No visible issues with the pressure hose or harness. I replaced the control and ran a calibration cycle. Also ran a full factory cycle without any issues or leaks. Control w11608056 s/n w11130856k533521894di

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near McGregor, Texas 76657

Jonathan M

Job Details: 08/03/2026

Arrived on site for a refrigerator model WSF26C3EXF01 that is not cooling properly. Inspected unit and work area. The customer advised they had another company out three times to look at this refrigerator and each time were able to get it to start cooling for a couple of hours. He said they replaced parts the first trip and said they did other things the other two trips. However, the company stopped services and the unit is still right back to not cooling. I gained access to the compressor and found sealed system, work had already been performed. I found evidence of a leak at the condenser. See photos. I spoke to GC and the unit is not in a room that is condicive to lean the refridgerator, due to glossed hardwood floors and granite countertops. Ordering parts and the office will need to contact the customer about a return date due to limited parts availability and need for a second technician to assist. No parts were installed and no leaks were present during service. ; ordrng 1 W11760073 (Condenser) and 1 WP2188822 (Evaporator) and 1 W11311688 (Suction tube)

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WHIRLPOOL DRYER

Model WED4815EW1

Near McDade, Texas 78650

Matthew

Job Details: 08/03/2026

Arrived onsite for dryer WED4815EW1 making noise. Disassembled and inspected rollers, pulley, belt seal, bearings and drum. Customer stated another company was out and after they performed the repairs it was now making noise. Took video and reported to techline. Spoke to Nate#24432136. Tech stated the noise was from the drum weld seam on the roller was making the noise. Since unit was functioning the noise was considered a cosmetic issue. Customer would have to reach out to customer service to approve a drum replacement. Unit is functioning properly. Customer is not happy with outcome. They will contact customer service. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4105SW0

Near San Marcos, Texas 78666

Andrey

Job Details: 08/03/2026

Unit is located in APT-133, arrived on site to test unit for not working properly, tested unit found latch failing to engage, replaced latch W11513248 and tested unit is now running as designed no leaks detected job complete

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KITCHENAID REFRIGERATOR

Model KRMF536RPS01

Near Georgetown, Texas 78626

Andrew P

Job Details: 08/03/2026

Arrived on site to refrigerator not cooling. Found evaporator frosted over. Ran diagnostics test 39 and found open thermistor. Defrosted evaporator and checked connection on cabinet side ajd it was fine. No discoloration or corrosion. Removed nad replaced rc fan assembly. Advised cx to give 24hrs for temp to adjust.

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MAYTAG WASHER

Model MHW5630HC3

Near Buda, Texas 78610

Ben

Job Details: 08/03/2026

Arrived on site to install previously ordered parts. Upon arrival found broken harness on lower harness. replaced W11557918 lower harness and tested unit. Unit is now working as designed. No water leaks at this time.

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WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78724

Joe Z

Job Details: 08/03/2026

Arrived on site to apartment 2105 for washer WTW4850HW3 with issue of drain pump running SP W11766193 Special Project S153EB. Upon arrival , ran diagnostics and get error code F3-E1 pressure system fault. Inspected unit and there is no water in tub. Inspected pressure hose and there are no restrictions. Need to replace control per service pointer . I replaced control W11607637 with serial # W11130853J606817002DI. Calibrated unit. Test unit and is operating as designed . There are no leaks present . Job complete

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WHIRLPOOL WASHER

Model WFW560CHW4

Near Belton, Texas 76513

David Z

Job Details: 08/03/2026

Arrived on site to follow up on washer WFW560CHW4 that leaked during cleaning cycle. Examined unit and tested a cleaning cycle. Unit ran and i found no excessive suds or leaking. Leak likely was originated from the excessive suds from the cleaning cycle, and has since broken down. Could not duplicate any other leaks. Advised to try a different cleaner and run it more often. Customer also has a softener installed, so i further recommended decreasing soap usage. Call completed.

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MAYTAG DRYER

Model MED6205RR0

Near Waco, Texas 76708

Robert

Job Details: 08/03/2026

MED6205RR0 Arrived on site for a dryer with error code F1E1 .On arrival, I verified the error code also F4E1 heater fault. I took apart the dryer and found something wedged in the blower fan. I removed then tested product is working as its designed no parts used.

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WHIRLPOOL WASHER

Model WTW500CMW0

Near Round Rock, Texas 78681

Andrew R

Job Details: 08/03/2026

Arrived onsite for washer making noise, customer stated it was when it slowed down from spin, inspected underneath and found the rotor screw had backed out, no signs of damage to gearcase but I did see the rotor teeth and slider to have failed, worn teeth. Replaced W10734521 slider and rotor and tested unit, unit operates as designed and ran diagnostics with no issues. Call complete. No leaks.

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MAYTAG WASHER

Model MVW4505MW2

Near Temple, Texas 76501

Robert

Job Details: 08/03/2026

MVW4505MW2 Arrived on site for a washer with a hole in the plate. On arrival, I verified the issue was a failed agitator. I replaced the part then tested product is working as its designed no water leaks visible from main water supply.

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MAYTAG DRYER

Model MED4500MW0

Near Troy, Texas 76579

Jonathan M

Job Details: 08/03/2026

Arrived on site for an electric dryer model MED4500MW0 that is making a rattling noise during operation. The customer satated they have jad this issue since they bought it and it comes and goes. He said it will happen an enotrw load and then not make sounds for a load or two. The customer had a video of the sound and I was able to replicate the issue. The sound seemed to come from the rear bulk head when the bulkhead was being shaken. I checked and verified the blower wheel and housing were clear and in good condition. I gained access to the top and found the two screws that hold the upper part of the rear bulkhead were not tightened and were allowing the top to slide up and down, causing the noise. I tightened the screws and tested the unit. The unit began to work and operate as designed with no abnormal sounds present. Call complete. No parts were installed.

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WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Round Rock, Texas 78665

Andrew R

Job Details: 08/03/2026

Arrived onsite for unit stopping mid cycle. I found a FAE3 fan failure. Replaced W11649995 vent and tested. Unit is finishing diagnostics and running normal cycles. Call complete. No leaks.

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WHIRLPOOL DISHWASHER

Model WDT710PAYM3

Near Georgetown, Texas 78628

Daniel A

Job Details: 08/03/2026

Arrived on site to inspect dishwasher WDT710PAYM3 stopping mid cycle. Upon further inspection, I was able to replicate the issue this time and found that the cycle would pause however did not display an error code. Upon closer examination, I found that water seeping from the vent assembly. I found that this had caused moisture to enter the control board. I am ordering the vent assembly and gasket, and returning with prescreened parts. WPW10428211 WP8269259. Office to schedule return service. No water leaks observed during service. ; ordrng 1 WPW10428211 (Vent assembly) and 1 WP8269259 (Gasket)

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Leander, Texas 78645

Daniel A

Job Details: 08/03/2026

Arrived on site to inspect washer MVW5430MW1 not cleaning clothes properly and not agitating properly. Upon further inspection I found a large amount of count jammed better the agitator and basket. Due to the coined being jammed the clutch became worn as well as the belt and actuator motor failed. I replaced the belt, clutch and actuator and re tested and the machine is now operating as designed. No water leaks observed during service. W11239857 W11481722 W10721967

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MAYTAG WASHER

Model MTW7200RF0

Near Lorena, Texas 76655

Robert

Job Details: 08/03/2026

MTW7200RF0 Arrived on site for a washer with lid locking issues. On arrival, I verified the lid lock has failed. I tested the part incorrect readings. I replaced the part calibrated then tested product is working as its designed with no water leaks visible from the main water supply.

We serviced a

KITCHENAID OVEN

Model KOED530SPS

Near Austin, Texas 78738

Leonardo

Job Details: 08/03/2026

Arrived on site to diagnose double wall oven displaying F8E0 error code (cooling fan speed too low). Cleared the fault codes and tested each oven independently. When operating the upper oven by itself, the unit displayed the F8E0 error. Repeated the test with the lower oven, and the same F8E0 error occurred. Inspected both cooling fan assemblies and manually rotated each blower wheel. Both cooling fans were found to be turning very slowly, confirming they are not operating at the required speed. Due to the failed cooling fan motors and the possibility of damage to the control circuits from the prolonged fault condition, both cooling fan blower assemblies and both electronic control boards will need to be replaced. Office to order the required parts and contact the customer to schedule the return visit.; ordrng 1 W11598119 (Blower)

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WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Manchaca, Texas 78652

Luis

Job Details: 08/03/2026

Arrived on site for no ice. Tested ice dispenser motor not running,no ice in bin checked lower connections found broken wires diagnosed unit will need a new freezer door. ; ordrng 1 LW11202405 (Fzr door ss) and 1 WPW10277958 (Fitting) and 1 WP4373559 (Fitting)

We serviced a

JENN-AIR DISHWASHER

Model JDTS3924SL1

Near Leander, Texas 78641

Miguel

Job Details: 08/03/2026

Arrived on sitemfor door not closing properly. Found the door was hitting mounting screw and found dishwasher was not level. Mounting brackets not in correct location. Properly leveled machine used proper screws for brackets on the side. Door is nos closing properly, ran automatic test cycle. All components pass. Call complete plate.

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WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78757

Andrew P

Job Details: 08/03/2026

Arrived on site to install previously diagnosed parts. Removed and replaced UI7, mao7n colntrol and thermistor. Advised maintenance to give 24 hours to reach temp.

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WHIRLPOOL DISHWASHER

Model WDF332PAMS1

Near Jarrell, Texas 76537

Brandon B

Job Details: 08/03/2026

Arrived on site for a dishwasher WDF332PAMS1 with a cracked drain hose. This unit isnt installed so I cant test my repair. I replaced the drain hose due to a visible crack. No other issues detected. Nobody is available to sign

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3130RS02

Near Hutto, Texas 78634

Andrew P

Job Details: 07/31/2026

Qrrived on site for microwave tripping breaker. Checked polarity at outlet and ot was good. Ran microwave for 8 minutes with no isses. Maintenance supervisor said he ran microwave for 15 minutes with no issues. Most likely cause is a weak gfci. Recommend to have breaker checked and changed and to check wiring at outlet and circuit box. Called wpl safety and documented all findings. Case# 24351928

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WHIRLPOOL DRYER

Model WED5620HW1

Near Red Rock, Texas 78662

Ben

Job Details: 07/31/2026

Arrived on site for a noisy dryer while spinning. Upon arrival ran unit and it is vibrating heavily. Disassembled unit and found excessive lint build up in the blower wheel. Removed lint with vacuum and proceeded to replace 4392067 repair kit. Re assembled unit and tested with cx present. Unit is much quieter and cx is pleased. Unit is working normally at this time!

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3336SZ00

Near Georgetown, Texas 78626

David Z

Job Details: 07/31/2026

Arrived on site to complete repairs on refrigerator WRFF3336SZ00. Installed a new icemaker W11758523. Removed the ice buildup around the icemaker, floor, and drawers. Removed ice from fill tube. Unit should no longer be leaking or overfilling. Repair completed. No water leaks observed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ09

Near Austin, Texas 78749

Luis

Job Details: 07/31/2026

Arrived on site for not dispensing ice. Removed ice container found broken teeth on container coupling,transfered ice to a new ice container installed new container tested ice dispenser unit working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WET4027HW2

Near Pflugerville, Texas 78660

Lou

Job Details: 07/31/2026

Arrived on site to inspect washer WET4027HW2 issues in apartment 12-117. Upon further inspection, I placed the unit in diagnostics and immediately the drain pump turned on. I was able to check for error codes and found F3E1-pressure sensor fault. Following the service pointer, W11766193 Rev K, I verfied the model/serial numbers and took a photo of the new control serial number (W11797106A612523571DI). I removed and replaced the main control and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed. W11629601

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Hutto, Texas 78634

Wesley

Job Details: 07/31/2026

Arrived onsite for frozen evap. Ran diagnostics heater. No function. Ice too thick for direct testing of heater and harness, customer will defrost unit for access. Ordering related parts for repair of defrost. WRS325SDHZ01; ordrng 1 W11545823 (Harness) and 1 WPW10384183 (Freezer thermistor)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Kyle, Texas 78640

Brandon

Job Details: 07/31/2026

Arrived on site to replace previously diagnosed parts on model WTW5010LW0 I replaced pulley shield and screws, ran full diagnostic test cycle, unit tested good with no leaks parts used w11778479 and w11573574 (x2)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Austin, Texas 78745

Brandon

Job Details: 07/31/2026

Arrived on site to replace previously diagnosed parts on model KRFF577KPS02. I replaced front cover and adjusted leveling legs, unit tested good. Took pictures and unit is working as designed. The crisper does not have an air tight seal, there is no gasket on the crisper drawer. Part used w11226806

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Manor, Texas 78653

James K

Job Details: 07/31/2026

Arrived on site to replace previously ordered part. Upon arrival proceeded to replace W11678839 separator. Now separator is closing properly. Unit is functioning as designed. No water leaks detected at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB11

Near Red Rock, Texas 78662

Ben

Job Details: 07/31/2026

Arrived on site for refrigerator dispenser dripping. Upon arrival inspected unit and can see water is not connected. Tested ice dispenser and it is dripping when flap door opens. Looks like flap is not sealing creating condensation build up causing dripping. Explained to cx and he understood. Will order ice dispenser assembly and replace. Office to reschedule please. ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Belton, Texas 76513

Robert

Job Details: 07/31/2026

WTW4307SW0 Arrived on site for a washer tripping the breaker. On arrival, the client stated that it only trips on the bulky and normal settings. I called management to see what the issue could be and he said its the motor over heating and causing the washer to trip the breaker. Im ordering the motor and control board, returning parts just in case needed. No water leaks visible from main water supply. ; ordrng 1 W11836790 (Control) and 1 W11026785 (Motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC236SPS03

Near Georgetown, Texas 78628

Wesley

Job Details: 07/31/2026

Arrived onsite for lost ice production. KRFC236SPS03. Ordering parts for replacement in accordance with service pointer w11838175. Office to reschedule. Ice maker does not harvest on test 181. ; ordrng 1 W11842286 (Foam gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ01

Near New Braunfels, Texas 78132

Tim M

Job Details: 07/31/2026

Arrived on site to test unit WRFF3736SZ01 for ice melting in the bin. Upon arrival customer stated unit was leaking water from the ice dispenser and cubes were fusing together. Ran ice maker harvest successfully, followed by fill; no leaks present. Ice box fan operating properly. Inspected both ice door gaskets and found them compromised, allowing warm air to enter the ice compartment. Recommended replacing ice door motor, ice chute, and ice door. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11768419 (Ice door assembly) and 1 W11768011 (Ice door motor) and 1 W11768004 (Ice chute)

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near San Marcos, Texas 78666

Tim M

Job Details: 07/31/2026

Arrived on site to test unit WOES5030LZ01 for no power. Upon arrival customer stated unit used to work fine, now there is no power. Verified issue; found display blank. Inspected breaker, confirmed not tripped. Tested voltage; found no voltage present on L1, with L2 showing proper voltage. Advised customer to contact builder to resolve electrical circuit issue. No parts installed, job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JBSS48E22L01

Near Austin, Texas 78704

Luis

Job Details: 07/31/2026

Arrived on site for water not dispensing. Tested dispenser can hear one valve energizing,removed filter no water in filter,removed kickplate,disconnected line out of isolation valve,jumped power straight to valve no.water dispensing diagnosed a defective isolation valve,replaced valve turned on water source checked connections no leaks tested water dispenser water now dispensing, checked tubing and connections no leaks. W11246413

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSF5836RZ00

Near Round Rock, Texas 78665

Lou

Job Details: 07/31/2026

Arrived on site to inspect refrigerator WRSF5836RZ00 water filter not seating into the housing. Upon further inspection, I found the cap jammed and unable to allow the filter to be inserted. Unjammed the cap and tried to place the filter back in place. Filter now seats properly. Tested the unit and it is operating as designed, job completed.