Near Austin, TX 78705
Wesley
Job Details: 12/17/2019
OVEN JENN-AIR JJW2430DP01 Arrived on site and installed console to repair stuck error code. All checks good. Unit is now operating as designed.
Near Austin, TX 78751
Wesley
Job Details: 12/17/2019
OVEN WHIRLPOOL KEBS207BSS01 "Arrived on site and tested lower oven and found slight calibration upward improved readings, but was still working properly without calibration. Advised customer on long preheats and cleaning options. Found possible issue with loose wiring to control from lower sensor. Corrected wiring to repair. All checks good."
Near Austin, TX 78751
Wesley
Job Details: 12/17/2019
DRYER LG DLEX3370W Arrived onnsite and replaced heater assembly. Unit is now operating as designed. Advised customer on findings. No other parts needed. Advised that vent needs to professionally addressed.
Near Austin, TX 78737
Luis
Job Details: 12/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for lights shutting off and open door warning. Tested all switches,all switches working a designed,replaced main control and ui.; used 1 WPW10675033 (CONTROL) from stock"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/17/2019
FREEZER WHIRLPOOL WZF34X16DW04 "Arrived onsite to install parts to upright freezer from prior tech’s visit diagnosis. When arrived, unit was unplugged and fully defrosted. Removed evaporator cover and powered up unit. Found evaporator fan would pulsate and shut off. Removed and replaced control box. Reassembled and observed frost pattern. Good frost pattern and air flow. No other issues found."
Near San Marcos, TX 78666
Richard
Job Details: 12/17/2019
RANGE WHIRLPOOL WFG525S0HS1 Arrived onsite for the right rear gas range burner not staying lit. Replaced manifold with previously ordered parts. Tested burner and tested for leaks. Burners working to manufacture specs and no leaks detected. Complete
Near Austin, TX 78756
Joseph C.
Job Details: 12/17/2019
DRYER WHIRLPOOL WED5620HW0 "Arrived on site for “unit not coming on” complaint. Inspected unit and found harness, to control panel to not be completely inserted. Reinserted harness into control panel. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78746
David
Job Details: 12/17/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose a dishwasher with no power. Checked outlet and verified that it was live. Redid power cable connections In The power box under the unit. Still did not power on. Removed door panel and checked connectors at control and found loose main power connector. Reseated and clipped connector and unit powered on immediately. Ran diag cycle to verify no power loss. All is working as designed at this time. Call complete.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 12/17/2019
OVEN KITCHENAID KODE500ESS04 "Arrived on site for for oven not having power. Inspected unit and work area. Turned circuit breaker off and gained access to thermal fuse. Found no voltage going to fuse. Tested L1 at control and found no voltage. Pulled unit and inspected junction box and found bad connection at L1. Corrected connection and installed unit. Tested operation, all tested good."
Near Austin, TX 78748
Leonardo
Job Details: 12/17/2019
OVEN WHIRLPOOL WGE745C0FS01 Arrived on site to test unit for upper oven light not working. Test unit and found broken light bulb lightbulb socket got stuck on socket. Removed lightbulb socket and advised customer to get a new light bulb job complete.
Near Killeen, TX 76543
Arthur B.
Job Details: 12/17/2019
WASHER MAYTAG MHWE201YW00 "Arrived onsite for customer complaint of front load washer not locking and getting F5E3 error. Removed toe plate and found broken harness at latch. Was able to repair wire,reassembled and tested. Unit now locks as designed.All water connections were dry at time of service."
Near Wimberley, TX 78676
Robert
Job Details: 12/17/2019
DRYER MAYTAG MEDB765FC0 "Arrived on job for drum, replaced drum and retested which worked. Complete"
Near Marble Falls, TX 78654
Jonathan
Job Details: 12/17/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer leaving grease like substance in clothes. Inspected substance on clothes. Performed diagnostics mode and checked fault codes, found none. Ran automatic test cycle and found all components operating. Inspected gearcase and found leaking oil. Found failed gear case. Checked authorization and found no extra authorization needed. Removed failed gearcase and installed new. Performed diagnostics mode and and ran calibration cycle. Ran automatic test cycle and observed for water leaks. All tested good, no water leaks detected."
Near Cedar Park, TX 78613
Lou
Job Details: 12/17/2019
WASHER MAYTAG MVWB765FW3 "arrived on site to install previously diagnosed and ordered parts. Due to the unit leaking gearcase oil and showing error code F7E9, I removed and replaced the gearcase and clutch and calibrated the unit. Tested the unit and it operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Leonardo
Job Details: 12/17/2019
MICROWAVE GE JVM7195SK3SS Arrived on site to replace door and switches. Replaced all switches and door test unit and heating water 5 times and unit test good. Job complete.
Near Austin, TX 78741
Kevin
Job Details: 12/17/2019
WASHER WHIRLPOOL WGD8620HC0 "Arrived on site and inspected dryer, exhaust temperature is between 150 and 160 with vent hose removed. Found no saved error codes , Replaced control board and this has no effect, Found vent hose was crushed by installation. Customer has provided a new vent hose. There are several vent exits on the exterior of the building and while dryer is running none of them are opening properly. Explain to customer that this can be due to a blocked vent inside the wall needs to be cleaned/cleared. Job complete."
Near Leander, TX 78641
Lou
Job Details: 12/17/2019
WASHER LG WT1101CW "arrived on site to install previously diagnosed and ordered parts. Due to the error code LE and previous tech diagnosing the bad a bad stator and motor. I removed and replaced the stator and motor and tested the unit. Unit operated as designed with no error codes. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 12/17/2019
WASHER WHIRLPOOL WFW6620HC0 "arrived on site to inspect washer walking or vibrating. Upon further inspection, customer advised that the unit is “walking” or vibrating badly. I placed the diagnostics showing error code F0E5-off balance load. Cleared the code and continued with testing. Unit operated as designed with no vibration. I tested the unit in a quick wash and again, it operated as designed. I found that the front right leveling leg was not all the way down. I lowered the leg and checked for balance and the unit is balanced. Tested the unit on a drain & spin mode and again, it operated as designed showing no error codes at the end. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78731
Tyler B.
Job Details: 12/17/2019
OVEN WHIRLPOOL KEMS378SSS05 Arrived on site for bulb replacement. Replaced bulb and tested good
Near Round Rock, TX 78681
Paul
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived onsite for the refrigerator not cooling correctly again or making ice. I found the FC coil completely frosted over again. All test check good but the unit is not defrosting. I replaced the main control, UI, and the defrost thermistor. The unit is working as designed. Call complete."
Near Round Rock, TX 78681
Paul
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived onsite for the refrigerator not cooling correctly again or making ice. I found the FC coil completely frosted over again. All test check good but the unit is not defrosting. I replaced the main control, UI, and the defrost thermistor. The unit is working as designed. Call complete."
Near Georgetown, TX 78628
Lou
Job Details: 12/16/2019
OVEN WHIRLPOOL WOS51EC7HS00 "arrived on site to inspect wall oven turning off on its own. Upon further inspection, the customer advised the the unit display is jumping time & date to January 1. I contacted Techline and spoke to JK who advised that there will be a software update soon and the customer needs to be connected to WiFi. He provided File #7726640498 and advised to contact the connection team. I removed and replaced the main control and UI console and tested the unit and it is operating as designed. I provided the customer with the 800 number of the connection team and the file number and advised to contact the connection team and follow their recommendations. Job completed."
Near Austin, TX 78729
Paul
Job Details: 12/16/2019
DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived onsite for the dishwasher not filling again. I checked stored error codes and found an F6E1, F6E2, & F3E3. I ran the diagnostics cycle and found the unit not filling. I checked voltage at the valve harness and had 120VAC. I checked the coil resistance and found it in range at 1080 ohms. I found the connector at the valve with one side a little loose. I tightened both sides of the connector, shut the door and the unit started filling
Near Austin, TX 78748
Luis
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site for damaged door,removed damaged door installed new door and nameplate checked door seal good"
Near Hutto, TX 78634
Cliff
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found communication issue between controls and RC thermistors. Also noted right side RC door gasket torn. UI,main control, RC wiring harness, and gasket will need to be replaced to complete repairs. Homeowner will thaw unit 24 hours prior to return appointment, and has signed defrost waiver. ; ordrng 1 W10846057 (gasket-fip) and 1 W11330931 (UI)"
Near Austin, TX 78733
Luis
Job Details: 12/16/2019
REFRIGERATOR KITCHENAID KSSC42QKS02 "Arrived on site for ice build up. Found ice block around fill tube,cleared ice found water dripping from fill tube,diagnosed solenoid on valve not closing,unit will need a new water valve. lm only; ordrng 1 WP2188786 (VALVE)"
Near Buda, TX 78610
Leonardo
Job Details: 12/16/2019
DISHWASHER GE GDT720SSF0SS Arrived on site to test replaced parts found clamps to big.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 12/16/2019
RANGE AMANA AER6303MFS2 Arrived on site for range oven not heating to correct temperature. Inspected unit and work area. Found oven door not sealing properly. Found gasket interfering with door. Corrected gasket and tested door operation. Performed temperature test at 350° on bake mode. Found average temperature at 341°. Calibrated unit up 10°. Spoke with customer on user care guide. All tested good.
Near New Braunfels, TX 78130
Richard
Job Details: 12/16/2019
WASHER MAYTAG MVWC565FW1 "Arrived onsite for washer not working properly. Installed new lid latch ordered by previous technician. Ran diagnostics and found error code for shifter actuator and during testing the control board popped. Upon inspection of the control board we found connector not hooked up to the board. Ordering parts. control board, shifter actuator, and, splutch kit.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11162438 (cntrl-elec)"
Near West Lake Hills, TX 78746
David
Job Details: 12/16/2019
DRYER MAYTAG MGD8630HC0 "Arrived on site to diagnose a dryer throwing F3E3 code for inlet thermistor fail. Performed diagnostics. Measure resistance of the thermistor at the control and found resistance was in range for room temp. Ran unit and found resistance to match. Ordering 1 W11310053 control since thermistor is reading in proper range. If control does not resolve issue, only other possibility dryer ducting not sufficient to vent gas dryer. Advised customer and builder of findings.; ordrng 1 W11310053 (cntrl-elec)"
Near Georgetown, TX 78626
Dylan T.
Job Details: 12/16/2019
WASHER LG WM1388HW.ABWEEUS Arrived on site on removed both board reinstalled the new board ran the unit in test mode everything else worked great all lines are dry
Near Leander, TX 78641
Jonathan
Job Details: 12/16/2019
DRYER LG DLE7300VE "Arrived onsite to install previous diagnosed part. Customer stated that unit is now making noises that it did not before. Removed failed control and installed new. Tested unit on time dry high heat. Monitored operation for 20 minutes and no failure occurred. Disassembled unit and inspected guide wheels and pulley. Assembled unit and leveled. Tested unit, all tested good."
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/16/2019
WASHER MAYTAG MVWB865GC0
Near Hutto, TX 78634
Cliff
Job Details: 12/16/2019
DRYER WHIRLPOOL WGD4850HW0 Arrived on site to diagnose a dryer that is taking too long to dry. Found external vent clogged causing issue. Homeowner will need to have vent cleaned to complete repair.
Near Lockhart, TX 78644
Robert
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Arrived on job for complaints of no water. Found the filter blocking flow. Removed filter and water returned to normal.
Near Leander, TX 78641
Jonathan
Job Details: 12/16/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop having scratches on it. Inspected unit and found major scratches of right side. Removed cooktop and installed new top. Assembled unit and tested operation. All tested good.
Near Austin, TX 78729
Chase
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site to check refrigerator for loud noise. Found unit is cooling properly and noise is coming from condenser fan vibrating. Found the fan blade causing the vibration. Willl need to replace the blade to repair unit. Office to contact customer to reschedule., ordrng WPW10139483 / FAN BLADE (by CS)"
Near Horseshoe Bay, TX 78657
James
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and tested operation. Found no response from control panel. Voltage to panel is good. Installed new console and tested. Unit tests good. Job complete
Near Lockhart, TX 78644
Robert
Job Details: 12/16/2019
WASHER MAYTAG MVWX655DW1 Arrived on job to replace gearcase and pulley. Unable to remove wash plate. Only send RJ; ordrng 1 W10902814 (washplate)
Near Austin, TX 78736
Kevin
Job Details: 12/16/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site and replaced float switch housing and gasket diagnosed by previous technician, after replacement ran a diagnostic cycle and dishwasher is not leaking. Job complete"
Near Austin, TX 78746
David
Job Details: 12/16/2019
OVEN JENN-AIR JJW3430IM00 Arrived on site to install previously diagnosed parts. Installed new UI panel and power supply board. Retested unit and configured. All is working as designed at this time. Customer will set up WiFi when wife is home. Call complete.
Near Buda, TX 78610
Kevin
Job Details: 12/16/2019
WASHER MAYTAG MHW3505FW0 "Arrived on site and inspected washer and found saved error codes F3E1, F8E3, F5E2. Ran a diagnostic cycle twice and washer passed both times. Spoke with customer about detergent usage and found she is using a full cap of detergent with each load, spoke with techline amount of detergent is causing sudsing which is causing error codes. No adjustments can be made to operation of washer to change customer experience 7726644628"
Near Austin, TX 78703
Wesley
Job Details: 12/16/2019
DISHWASHER KITCHENAID KDTM404ESS2 Arrived on site and installed adjusters to repair unit upper rack Unit is now operating as designed.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/16/2019
DISHWASHER MAYTAG mdb4949sdz
Near Austin, TX 78746
Leonardo
Job Details: 12/16/2019
DISHWASHER KITCHENAID KUDE40FXSS5 Arrived on site to test unit for unit canceling it self. Test unit and found bad control board. Replaced board Test unit and unit test good job complete.
Near Buda, TX 78610
Leonardo
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not getting water. Test unit and found unit not washing. Unit filling with water but wash motor not coming on. Will need to order new sump and motor W11025157. Rescheduled for ; ordrng 1 W11025157 (SUMP AND MOTOR )
Near Austin, TX 78749
Kevin
Job Details: 12/16/2019
DRYER WHIRLPOOL MEDB850YW1 "On medium heat setting temperature does not raise over 128 degrees, same with high heat setting. Spoke with tech line and they recommended inspecting the heating element. Found it has grounded.
Near Austin, TX 78723
Joseph C.
Job Details: 12/16/2019
DISHWASHER GE GLD5660N10SS Arrived on site for “leaking dishwasher” complaint. Inspected unit and found front feet too high and pushing top against counter bottom. This caused sides to bow and door to not seal. Adjusted feet and tested unit. Unit is performing as designed.
Near Austin, TX 78757
Tyler B.
Job Details: 12/16/2019
WASHER WHIRLPOOL MHW6630HW0 "Arrived on site for unit making noise while in high spin. Set u it to high spin and found vibration noise. Removed moved stop while in spin and found bolt to counterweight was loose, tightened all weight bolts and tested good"
Near Georgetown, TX 78633
Cliff
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW72HEDW0 Arrived on site to diagnose a washer that is giving error codes. Power was off to unit when I arrived at home and found no failures once powered was restored to unit. Power reset corrected any current issues. No repairs are needed and no leaks were found at time of service.
Near Dripping Springs, TX 78620
Luis
Job Details: 12/16/2019
REFRIGERATOR LG LFX31945ST/00 "Arrived on site for cooling issues. Pierced low side line,compressor reading +30 psi diagnosed faulty compressor,removed compressor installed new compressor and a uv drier,vacuumed system down found unit slightly loosing pressure added refrigerant to find source of leak. Tracing leak to cap tube e Teri g cabinet wall due to location unable to repair leak will contact manufacture with issue
Near New Braunfels, TX 78130
Richard
Job Details: 12/16/2019
WASHER MAYTAG MVWB835DW0 Arrived onsite for the washer not changing mode. Ran diagnostics and found no issues. Instructed customer on proper use of washer and changing modes. All functions tested good. Washer working to manufacture specs. Complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 12/16/2019
MICROWAVE WHIRLPOOL WMH75021HZ0 "Arrived onsite to install new microwave door from prior tech’s diagnosis. Removed and replaced door,reassembled and tested. Microwave now works as designed. No other issues found."
Near Spicewood, TX 78669
Scott
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for fridge lights strobing . Found fresh food mod has failed .replaced RF light modular . ckNo water leaks detected at time of service . Job complete."
Near New Braunfels, TX 78130
Richard
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBB01 Arrived onsite for the refrigerator freezer not cooling. Took temperature refrigerator temp at 51 freezer temperature at 73 took evaporator cover off freezer no frost pattern detected on evaporator. Inspected for leaks and found none visible. Inspected compressor and found the compressor too hot to touch. Determination is sealed system repair is needed.
Near Austin, TX 78702
Leonardo
Job Details: 12/16/2019
OVEN AMANA AGR5330BAS3 Arrived on site to test unit for burner not getting to low. Found valve getting stuck when going to low just high and medium work. Replaced valve test unit and unit test good no leaks present at this time.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/16/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site customer complaint was having with sometimes preheat and sometimes wouldn’t heat up connected to Wi-Fi ran unit through diagnostics everything else we’re great can I find anything else wrong works as designed
Near Georgetown, TX 78633
Al
Job Details: 12/16/2019
RANGE WHIRLPOOL GW399LXUB06 Arrived to inspect gas oven issues.Tested unit operations and found unit works as designed.No concerns.Job complete
Near Little River-Academy, TX 76554
Al
Job Details: 12/16/2019
DRYER WHIRLPOOL WED4815EW1 Arrived to put dryer vent hose back on dryer.On previous visit the unit had a dangerously high amount of lint buildup inside and around the unit.Suggested customer gets cleaning several time a year.Job complete
Near Austin, TX 78748
Leonardo
Job Details: 12/16/2019
OVEN WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for unit not heating to temp. Test unit and found unit off by 20 degrees. Calibrated oven test unit and unit test good job complete.
Near Georgetown, TX 78628
Cliff
Job Details: 12/16/2019
REFRIGERATOR KITCHENAID KSSC36QTS03 Arrived on site to replace ice door and ice door motor for refrigerator. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78754
Luis
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for faulty Evap fan and main control installed a new evaporator fan and control,powered unit on ran diagnostics all test passed"
Near Austin, TX 78734
Scott
Job Details: 12/16/2019
DISHWASHER JENN-AIR JDB8000AWS3 "Arrived on site for no drain dishwasher . Found drain motor had failed completely due to glass stuck in pump.No water leaks detected at time of service . Job complete ."
Near Kyle, TX 78640
Kevin
Job Details: 12/16/2019
RANGE WHIRLPOOL WFC150MLAW0 "Arrived on site and inspected range door and found what customer is noticing is that left-hand hinge does not have a spring, this is normal for this model can’t be adjusted. No for the repair is required at this time, job complete"
Near Austin, TX 78732
Luis
Job Details: 12/16/2019
ICE MACHINE GE UNC15NJBII
Near Round Rock, TX 78664
Al
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher drying issues.Ran diagnostics test mode and all aspects of unit worked properly with NO error codes.Advised customer on purging hot water and using high temperature & heated dry for optimal performance.All water lines were dry at the time of service Job complete
Near Georgetown, TX 78633
Cliff
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to replace panel for dishwasher. Replaced panel and found a dent on upper portion. Also noted handle scratched, and control mounting tab broken. All 3 parts will need to be replaced to complete repairs,ordrng 1 W11116420 (panel) and 1 W11244141 (HANDLE) and 1 W11306302 (CONTROL)"
Near Austin, TX 78717
Tyler B.
Job Details: 12/16/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site unit with oven light not turning on when selected. Also was Turing off oven while in use. Found communication error in diagnostics. Removed and replaced console. Tested unit not light working and all other functions.
Near Georgetown, TX 78628
Cliff
Job Details: 12/16/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to replace door for microwave. Replaced door and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78705
Wesley
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived onsite and found f7 error. Reset and tested and found heater operating in diagnostics. All checks good. Advised customer on use and care.
Near New Braunfels, TX 78132
Richard
Job Details: 12/16/2019
OVEN KITCHENAID KOCE500ESS05 Arrived onsite for oven not keeping temperature. Installed new control board that was ordered by previous technician. Tested oven and all functions worked correctly. Complete.
Near Dale, TX 78616
Robert
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on job for complaints of not starting. Ran diagnostics and got code for door latch. Replaced latch and test. Door lock and unlock but not starting spin cycle. Will need to replace control. Need two man ; ordrng 1 CNOTE (2 MAN)
Near Austin, TX 78702
Wesley
Job Details: 12/16/2019
REFRIGERATOR JENN-AIR JFX2597AEP2 Arrived on site and found unit operating with frozen Evap drain due to clogged tube. Replaced tube. Cleared all ice. All checks good.
Near New Braunfels, TX 78130
Richard
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for the washer drain pump continuously running and the door locked. Replaced pressure switch but this did not resolve the issue. Needs new control board. Ordering parts office to reschedule. b. ; ordrng 1 W11334214 (CONTROL BOARD)
Near Hutto, TX 78634
Cliff
Job Details: 12/16/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to diagnose a range that is not heating properly. Calibrated oven and all is working properly at this time.
Near Austin, TX 78704
Luis
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for no lights. Diagnosed faulty led control,removed faulty led control installed new led control powered unit on all leds working correctly.
Near Leander, TX 78641
Lou
Job Details: 12/16/2019
WASHER LG WT5070CW "arrived on site to inspect washer noises. Upon further inspection, the customer played a video of the noise the unit is making. It sounded like the drain pump. I placed the unit in diagnostics and it operated as designed but the drain pump, while on, was very loud. I checked for any debris inside the pump and found nothing. Ran it through another test and it continued to make the noise. No water leaks observed during service.; ordrng 1 5859EA1004G (DRAIN PUMP)"
Near Austin, TX 78746
David
Job Details: 12/16/2019
MICROWAVE JENN-AIR JMW3430DP01 Arrived on site to diagnose a microwave / oven combo with a frozen display. On arrival display was frozen and did not respond to any commands. Power cycled unit and display would go unresponsive shortly after. Whirlpool had direct mailed customer a new console that was here at time of service. Installed new console. Retested unit and it came on with no freezes. All is now working as designed.Call complete.
Near Liberty Hill, TX 78642
Cliff
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to diagnose a dishwasher is not cycling. Tested unit and found failed circulation pump. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78717
Paul
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite for the refrigerator that is dripping water from the dispenser area, not cooling properly in the FC, & has some fine frost in the FC. I tested the freezer temp and it was at 0 degrees. There was no frost in the FC but I did find a small amount of ice on the left side of the FC evaporator coil. Mr stated that when the unit stops cooling he can open the filter housing and reset the replace filter light and the unit starts working again. I did a power reset on the unit and the unit is working as designed. I explained to the customer that if this happens again we would need to replace the UI.
Near Austin, TX 78753
Joseph C.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found diverter valve leaking.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site customer complaint was not dispensing ice cannot get the motor coupler off need to order the bracket assembly; ordrng 1 W11210541
Near Austin, TX 78737
Kevin
Job Details: 12/16/2019
OVEN JENN-AIR JJW2830DP02 "Arrived on site and found control panel is losing time, spoke with tech line and they recommended replacing control panel to correct the issue. No further repair is required at this time, job complete"
Near Austin, TX 78738
Scott
Job Details: 12/16/2019
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for no drain dishwasher . As well as unit not finishing cycle . Ran diagnostics . Got drain and sprayer arm error comes . Found spray arm lower was out of position and drain hose had no loop so stuff from disposer was clogging hose . Repositioned spray arm , cleaned out drain hose as well corrected loop. Ran diagnostics ,all checked normal . No water leaks detected at time of service . Job complete .
Near Killeen, TX 76542
Arthur B.
Job Details: 12/16/2019
WASHER MAYTAG MVWB880BW0 "Arrived onsite for customer complaint of tub sitting low in the rear. Upon inspection,find tub ring lodged under frame in rear. Was able to free tub ring. Tested unit. Unit now works as designed.All water connections were dry at time of service."
Near Austin, TX 78759
Tyler B.
Job Details: 12/16/2019
DISHWASHER KITCHENAID KUDE70FXPA5 "Arrived on site for unit not washing well. Tested diagnostics and no errors, heater working, while washing sounded very weak. Found pump and motor to be weak. Removed and replaced pump and motor and tested unit and now washing properly . No leaks on site"
Near Round Rock, TX 78665
Al
Job Details: 12/16/2019
REFRIGERATOR KENMORE 106.577167 "Arrived to inspect ice dispenser issues.Confirmed the complaint and removed and replaced the dispenser motor, reassembled and unit tested as designed.All water lines were dry at the end of service."
Near Manor, TX 78653
Cliff
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived on site to diagnose a dishwasher that is tripping the breaker. Tested all parts and components and found no mechanical failures with dishwasher at this time, but did not unit on GFCI/AFCI breaker. Advised homeowner on the electrical issues caused by appliances on this type of circuit. Homeowner will need an electrician to change the breaker to complete repair."
Near Round Rock, TX 78665
Al
Job Details: 12/16/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived to inspect oven temperature discrepancy.Confirmed the complaint and checked the bake and broil element.Both checked out good.Removed and replaced the control.Reassembled and unit tested as designed.Customers mother was at the residence for repair.Unit now heating properly.Job complete
Near Austin, TX 78754
Luis
Job Details: 12/16/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice per service pointer defrosted evaporator replaced cover secured thermistor to correct location on suction line using a zip tie,installed updated main control,changed defrost setting to basic repair covered
Near Austin, TX 78731
David
Job Details: 12/16/2019
DRYER WHIRLPOOL MED9700SB0 "Arrived on site to diagnose s dryer not starting. Performed diagnostics and found unit is getting power, door light is triggered properly. Trying to start the unit would result in a clicking but no motor starting. Tested thermal cutoff, and high temp thermostats, as well as heating element and all are testing good. Safety / belt switch testing bad. Recommended repair is belt / safety with. Ordering 1 279782 switch kit. ordrng 1 279782 (door switch)"
Near Austin, TX 78752
Joseph C.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for “unit delivered with front panel damages” complaint. Inspected unit and took pic. Found upper left corner dented. Removed and replaced front panel. Unit is not installed.
Near Georgetown, TX 78628
Lou
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW8040DW4 Customer has an extended warranty and will contact Whirlpool to get call dispatched under the EW.
Near Georgetown, TX 78628
Lou
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW8040DW4
Near Austin, TX 78733
David
Job Details: 12/16/2019
WASHER WHIRLPOOL MHW6630HW0 "Arrived on site to diagnose a washer that was not powering on. Performed diagnostics starting at pier checks at the wall. Found properly voltage. Checked power and control, and control light was on and power checked good. Found power to UI panel but UI was not turning on. Replaced UI panel and retested. Panel is now powering on and all is working as designed. Call complete."
Near Austin, TX 78731
David
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL KBSD608ESS00 Arrived on site to diagnose a built in refrigerator with a lighting out in FC and one in RC. Performed diagnostic and found LOWER RIGHT FC light out and all others dim. . Customer approved. Replaced lower right LeD module and retested. All is working as designed. Call complete.
Near Hutto, TX 78634
Cliff
Job Details: 12/16/2019
WASHER MAYTAG MHW8100DC0 Arrived on site to diagnose a washer that is not draining. Found debris in drain pump has damaged pump. Replaced pump and tested unit. Found all is working properly at this time. No leaks were found after services were performed
Near Round Rock, TX 78665
Al
Job Details: 12/16/2019
WASHER KENMORE 110.271526 Arrived to inspect washer making a loud noise.Determined it was the bearing and will need a hub replacement also.
Near Georgetown, TX 78628
Lou
Job Details: 12/16/2019
OVEN GE JK5500DF2BB "arrived on site to inspect wall oven error code. Upon further inspection, the unit was showing F97 error code-lower fan speed below minimum fan speed parameter. Per ge service pointer, I checked the lower fan motor connections and all were good. I removed and replaced the lower fan assembly and sensor board and tested the unit. Unit is operating as designed. Job completed."
Near Austin, TX 78741
Leonardo
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not filling with water. Test unit and found float was in the up position making unit think it’s full of water. Secured float test unit and unit test good