Service History 599

Near Crawford, TX 76638
Jonathan
Job Details: 03/24/2020
MICROWAVE KITCHENAID KMBP107ESS02 "Arrived on site for microwave that is having a fan issue and lighting issue. Inspected unit and work area. Tested unit and found unit heating, the fan blowing, and lights working. You don’t seem to go into a low speed fan upon start up and would kick in a high-speed after about 15 seconds. I called Techline and spoke to Kurt SR# 7727438113. He advised that the cooling fan only has one speed and believed that the issue was with the fan bearing. He advised to replace the fan and make sure all connections with the lights were sitting properly. Checked connections and found everything in place. Replaced fan and tested unit. Unit is working as designed with no flickering light or fan problems. Call complete."
Near Copperas Cove, TX 76522
Cliff
Job Details: 03/24/2020
WASHER WHIRLPOOL CAW35114GW1 Arrived on site to diagnose a washing machine with a control panel that is not secured. Found mountain clip for panel missingVerified coverage with KC and SC.; ordrng 1 WP8312709 (clip)
Near Austin, TX 78745
Kevin
Job Details: 03/24/2020
WASHER WHIRLPOOL WTW4616FW0 "Arrived on site and replaced drain hose diagnosed on previous visit, after replacement washer will now complete a test cycle without leaking. No water leaks from connections at time of service, job complete"
Near Canyon Lake, TX 78133
Noah D
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for not drying properly in the dishwasher, upon inspection found no rinse aid and only the first 5 uses of dishwasher, instructed customer on how to use dishwasher and the rinse aid, replaced dispenser due to leak of rinse aid, all functions tested good. Complete"
Near Austin, TX 78749
Luis
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for no lights in fresh food. Diagnosed faulty socket that caused a short on led bulb,replaced socket and bulb powered unit on all leds working as designed."
Near Buda, TX 78610
Robert
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDFE104DSS1 Arrived on job for complaints of not washing. Found the sump will need to be replaced. ; ordrng 1 WPW10605057 (pump and motor assy)
Near Austin, TX 78730
Scott
Job Details: 03/24/2020
OVEN WHIRLPOOL GMC305PDB08 "Arrived on site for element not heating and sparks. Tested the oven found that the element is burnt out no connectivity. Replaced the element. Ran diagnostics on the oven everything checked out normal. No gas Leaks at the time of service
Near Woodway, TX 76712
Jonathan
Job Details: 03/24/2020
ICE MACHINE WHIRLPOOL KUID308HPS00 Arrived on site for ice machine that was producing small pieces of ice and had cloudy ice. Inspected unit and work area. Found unit had been producing good quality ice. Customer stated it only grew to where it is now over the past 3 days after they cleaned it a week ago. I ran the unit through a diagnostic cycle and found no problems with the unit. I called Techline and spoke to Scott SR# 7727439970. He advised this issue is an issue with the water coming into the unit since everything is working as designed. Adjusted the ice thickness for the customer and call complete. Customer w
Near Austin, TX 78738
Brandon
Job Details: 03/24/2020
WASHER MAYTAG MVWC416FW0 "Arrived on site for customer complaint of agitator being loose, found screw had come loose, I replaced screw, unit tested good."
Near Austin, TX 78731
Kevin
Job Details: 03/24/2020
FREEZER KITCHENAID KRSF505ESS "Arrived on site and inspected refrigerator and found freezer light is out, replaced freezer light and this had no effect. Found wire on harness is broken and spoke with tech line
Near Austin, TX 78724
Jacob
Job Details: 03/24/2020
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Arrived onsite to replace fill tube. Replaced fill tube. Tested unit. No leaks at this time. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/24/2020
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site for customer complaint of gas leak, I found gas tubes needed replacing due to damage during install. I replaced gas tubing and bubble tested after install, unit tested good."
Near Austin, TX 78748
Richard
Job Details: 03/24/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived onsite for the dishwasher not working. During testing found that the sump and pump motor is no good. Replaced sump and pump and dishwasher tested good. Complete
Near Austin, TX 78727
Wesley
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite and found unit operating as designed with plugged Evap drain tube. Removed ice and found drain foamed in.
Near Austin, TX 78758
Wesley
Job Details: 03/24/2020
COOKTOP KITCHENAID KICU509XBL Arrived onsite and found unit is actually the induction cooktop above that has failed. No power. No function. Ordering module and UI. ; ordrng 1 W10857232 (module) and 1 WPW10396615 (display)
Near Austin, TX 78731
Kevin
Job Details: 03/24/2020
REFRIGERATOR IKEA ISC21CNEDS00 "Arrived on site and found water filter housing is broken, after replacing it refrigerator is now correct. No water leaks from connections at time of service, job complete"
Near Lakeway, TX 78734
Brandon
Job Details: 03/24/2020
WASHER WHIRLPOOL MVWB955FW1 "Arrived on site for customer complaint of unit not starting and giving error code. Found F5 blinking, but couldn’t get unit into diagnostic mode, found UI console failed, ordering console. . ; 1 W11025446 (panel-cntl)"
Near Austin, TX 78745
Richard
Job Details: 03/24/2020
WASHER MAYTAG MVWX655DW Arrived onsite for the washer not spinning. Did not need washplate. During testing found that the GEARCASE and belt are no good causing the issue. Complete.
Near Troy, TX 76579
Jonathan
Job Details: 03/24/2020
WASHER MAYTAG MVWB865GW0 Arrived on site for washer that won’t start a cycle. Inspected unit and work area. Placed unit in service diagnostics and found an F5 E1 (lid switch fault) error code. Placed unit in an auto test and found the lid not locking when it came to test 11. Replaced latch and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78737
Richard
Job Details: 03/24/2020
RANGE WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven clock running fast. During testing found that update was not done correctly. Advise customer to call whirlpool and have them walk through the process on how to install the update correctly.
Near Austin, TX 78746
Robert
Job Details: 03/24/2020
OVEN JENN-AIR JJW2430DS Arrived on job for complaints of stuck button. Confirmed stuck button. Replaced console .
Near New Braunfels, TX 78130
Noah D
Job Details: 03/24/2020
VENTHOOD WHIRLPOOL UXT3030ADB2 "Arrived on site for non working vent hood, upon inspection found the relay clicking but no movement in fan, replaced both fan and switch and retested, all functioned returned. Job complete"
Near Pflugerville, TX 78660
Paul
Job Details: 03/24/2020
REFRIGERATOR LG LFXS30766S00 "(DS) Arrived on site for refrigerator not cooling. Inspected unit and work area. Checked temperature in fresh food section, got a reading of 37.5F. Checked temperature in the freezer sections, got a reading of -1F. Inspected compressor, UV dryer and condenser. Found small leak coming from the high pressure tap on the dryer, inspected dryer further and found high pressure shredder valve gasket melted. Replaced the shredder valve with one from truck stock. Pulled a vacuum on the system to test for any leaks. No leaks detected. Recharged the system with 4.7oz of refrigerant. The unit is working as designed. Call complete."
Near Georgetown, TX 78628
Jonathan
Job Details: 03/24/2020
ICE MACHINE KITCHENAID KUID308ESS1 Arrived on site for ice machine making to much ice. Customer stated that after turning unit off and back on it never had made ice. Performed diagnostics mode and tested operation. Found reservoir pump not operating. Found voltage going to pump. Will need to replace pump and bin thermistor.. ; ordrng 1 WPW10489125 (PUMP) and 1 W11034363 (CONTROL)
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/24/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of WiFi not connecting to oven. Found faulty console, I replaced console, unit tested good."
Near Waco, TX 76711
Jonathan
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator that is losing temperature and frosting up again. Inspected unit and work area. Found unit plugged into the same circuit as Placing in-service diagnostics and found the defrost sensor open. I called Techline and spoke to Steve SR# 7726480715. He advised the unit needs to be on its own designated circuit and not plugged into the same circuit as another appliance. He also stated that this unit will be repaired due to functional issue. Ordering defrost sensor and motor evaporator to finish repair. Office will need to contact customer for reschedule date due to harness being a PSP item. ; ordrng 1 W11405276 (HARNESS) and 1 WP2315549 (evap fan motor)
Near Driftwood, TX 78619
Robert
Job Details: 03/24/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on job to replace both control boards. After replacement test operation.
Near Austin, TX 78745
Kevin
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and replaced door hinge diagnosed on previous visit, after replacement door is now operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78739
Luis
Job Details: 03/24/2020
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for no cool. Found deli control unresponsive,removed evaporator cover,found oil on weld joints,ran test 4 weak to no frost pattern on evaporator diagnosed a leak at fresh food evaporator,ran test 3-3 damper control not powering on and rusted out. Diagnosed unit will need a new damper control,deli control,evaporator and compressor. Compressor and evaporator covered by manufacture sealed system warranty.
Near Dripping Springs, TX 78620
Robert
Job Details: 03/24/2020
DISHWASHER WHIRLPOOL KDTE104EWH1 Arrived on job to replace sump. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78739
Luis
Job Details: 03/24/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for water leaking in deli compartment. Found frozen drain,drain pan warped causing water not to drain correctly. Defrosted drain,installed new pan,checked water flow from left of pan to drain hole,water draining correctly.
Near Austin, TX 78725
Jacob
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for unit not cooling. Tested unit. Unit working as designed. Called Tech line. Suggested possible bad breaker switch. Unit needs 115 volts at 60hz ac switch. Got SR#7727435250.No issues at this time. Job complete
Near Austin, TX 78741
Richard
Job Details: 03/24/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not draining. During testing found that the drain pump and drain hose were no good. Replaced both parts and dishwasher tested fine complete
Near Georgetown, TX 78626
Jonathan
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived on site for for refrigerator having ice buildup in RC. At of arrival unit was unplugged and ice was thawed out. Performed diagnostics mode and found defrost sensor opened. Gained access to sensor and found corrosion on sensor. Found DC fan shorting out. Will need to replace harness and fan motor.; ordrng 1 WPW10277799 (THERMISTOR )
Near Round Rock, TX 78665
Paul
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "(DS) Arrived on site for refrigerator not dispensing ice. Inspected unit and work area. Found ice chute gasket misaligned, causing warmer air leaks to enter the ice bin and clumping ice. Fixed gasket alignment and tested unit operations. All tested good, no water leaked detected."
Near Georgetown, TX 78626
Lou
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "arrived on site to install previously diagnosed and ordered part. Due to the ice maker fill tube heater failure, I was to replace the heater. However, I found that the part sent with me was the wrong part. Notified the office of the issue and the customer as well. Ordering the fill tube heater and a CNOTE-TECH TO INSPECT. Office to schedule return service.; ordrng 1 CNOTE (TECH TO INSPECT) and 1 W10760808 (heater)"
Near Georgetown, TX 78628
Jonathan
Job Details: 03/24/2020
RANGE WHIRLPOOL WFG510S0AS2 "Arrived on site for range oven not lighting. Inspected unit and work area. Removed drawer, visually inspected the igniter and valve. Tested oven and found light on first spark. Found pan hanging over drawer and grounding to pan. Spoke with customer on failure and instructed to keeps lower than backside of drawer.
Near Austin, TX 78745
Kevin
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and inspected refrigerator and found all interior lights flicker briefly once as soon as door is open, spoke with tech line and they recommended checking incoming power to main board in fresh food ceiling and it is 120 V. Voltage out of main board is 21 V. Tech line recommended that each LED module be checked and found the freezer one has failed. After replacing freezer LED module all have returned.
Near Austin, TX 78727
Wesley
Job Details: 03/24/2020
WASHER WHIRLPOOL WET4027HW0 Arrived onsite and found unit is in a tight hall closet. Unable to even plug unit in for diagnostics. Requesting 2 man to diagnose; saved tckt
Near Austin, TX 78733
Kevin
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDTE104EBL1 "Arrived on site and found dishwasher is operating normally, customer says it has been working correctly No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Jonathan
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Arrived on site for refrigerator shelf missing trim. Inspected unit and work area. Found top shelf missing front trim (see SD-QuickPics)Removed shelf and installed new. Job completed.
Near Austin, TX 78739
Richard
Job Details: 03/24/2020
OVEN WHIRLPOOL WOS92EC0AS01 Arrived onsite for the oven not working. During testing found that the blower motor was the cause of the thermal fuse going out. Replaced blower motor and thermal fuse and oven tested good. Complete.
Near Georgetown, TX 78633
Paul
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL KFIS29BBMS02 "(DS) Arrived on site for ice melting in the ice been and freezer not going below 18F. Tested temp in the freezer and found temp at -1F. Tested temp in the fresh food section and found temp at 36F. Found unit out of level, leveled unit. Ran test 57(ice maker harvest). Placed a paper towel covering the top of the ice bin and ran ice maker fill test. No water dripped out of the ice maker on to the paper towel indicating no leak from the ice maker. Call complete."
Near Leander, TX 78641
Lou
Job Details: 03/24/2020
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range cooktop burner not igniting. Upon further inspection, I tested the cooktop burners and all but the back left burner functioned properly. I found that the Ignitor wire was not fully connected to to spark module. Tightened the connection and reconnected and tested and unit is operating as designed. Unit is a new vacant home; therefore, I contacted the builder and advised of my findings and repairs. No gas leaks detected during service, job completed."
Near Kyle, TX 78640
Robert
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived on job to install guide. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78737
Richard
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Arrived onsite for the refrigerator rh door has dent. Replaced RH door with new and refrigerator door tested fine. Complete
Near Nolanville, TX 76559
Cliff
Job Details: 03/24/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TW Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found freezer liner has gaps allowing air leak and frost buildup. Sealed liner with food grade silicone and tested unit. All is working properly at this time. No water was hooked up to unit at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 03/24/2020
MICROWAVE WHIRLPOOL WMH31017AS2 "arrived on site to inspect microwave catching popcorn on fire. Upon further inspection, the customer had the unit pulled from the wall and sitting on a dresser in a bedroom. I opened the unit door and found the turntable plate charred and the driver charred/melted. Also found burn marks on the bottom of the cabinet. I inspected the turntable motor and it is good. I contacted Techline and spoke to Dave and advised of my findings and he provided File #7727436196 then transferred me to Safety. I spoke to Kim and advised of my findings and advised that the unit appeared to be repairable. Unit was left in the bedroom on the dresser. Job completed."
Near Austin, TX 78703
Jacob
Job Details: 03/24/2020
DRYER MAYTAG MEDB855DC4 Arrived onsite for unit not heating. Tested unit. Found L2 error code. Found that the wiring to the unit was wrong. Corrected wiring. Opened up panel. Found control board had burned up. Replaced control board. Tested unit. Unit test good. No issues at this time. Job complete
Near Lakeway, TX 78734
Luis
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for water leaking from dispenser. Tested dispenser after about 1 min water starts to leak,removed connector that prev tech replaced same issue water leaking from dual valve. Diagnosed a faulty water valve,removed defective valve installed a new water valve tested dispenser no leaks"
Near Austin, TX 78757
Scott
Job Details: 03/24/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for dead washer . Found unit starting and lighting up . Put unit in diagnostics mode . Got off balance and latch error code . Replaced latch and unit thru step test and auto test . Unit checked normal , no water leaks detected at time of service . Did instruct customer about loading large blankets and comforters . Job complete .
Near Austin, TX 78703
Leonardo
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to test unit for panel not working. Test unit and found bad control panel. Replaced panel Test unit and unit test good job complete. No leaks present at this time
Near Austin, TX 78701
Luis
Job Details: 03/24/2020
REFRIGERATOR KITCHENAID KRSF505ESS00 "Arrived on site for no water and noise complaint. Diagnosed frozen water tank,flushed reservoir,adjusted temperature setting. Ran icemaker passed,no water due to frozen line,ran fill tube heater. If icemaker line freezers unit will need a new fill tube heater assembly. Unable to recreate noise complaint"
Near Austin, TX 78757
Wesley
Job Details: 03/24/2020
REFRIGERATOR JENN-AIR JSC24C8EAM00 Arrived on site and found large seal gap on ff side. Repaired with heat gun. All else checks good. But symptoms of difficulties keeping cool will be alleviated.
Near Belton, TX 76513
Jonathan
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site for refrigerator that was making a vibrating sound. Inspected unit and work area. Tested unit through auto test and checked fan function and compressor. All sounded normal. Customer advised that whenever she raise the lever on her icemaker that the noise would start. Tested the unit by turning off the icemaker and vibration became apparent. Removed evaporator cover and found no frost buildup at evaporator fan. However, noticed heavy vibration add evaporator cover. Adjusted cover and tested unit. Unit is working as designed. Call complete."
Near Austin, TX 78758
Scott
Job Details: 03/24/2020
DRYER AMANA NED4655EW1 "Arrive on site for dryer not heating. Tested the dryer felt no air coming from the dryer vent , but unit is heating.Replaced the dryer wheel. Tested everything again. Everything checked out normal . No lint found at time of service . Job complete."
Near Wimberley, TX 78676
Robert
Job Details: 03/24/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on job for complaints of noise. Found the evaporator cover iced. ; ordrng 1 W10889360 (cover-evap)
Near Killeen, TX 76549
Cliff
Job Details: 03/24/2020
DRYER MAYTAG MEDC215EW1 Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed heating element. Replaced element and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78701
Luis
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for noise complaint adjusted fan assembly and evaporator cover. ran diagnostics noise no longer present
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2020
DISHWASHER GE GLD7768V00SS "arrived on site to inspect dishwasher making squealing noises. Upon further inspection, the customer advised the unit would make a squealing noise approximately 2-3 mins into the wash. I placed the unit in diagnostics and tested and the unit operated as designed with no noises. I tested the unit on a sanitized wash since this wash the wash that started the noises. After approximately 10 mins, the unit had not made any unusual noises. No water leaks observed during service, job completed."
Near Austin, TX 78701
Luis
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for no ice. Found insulation in harness preventing power to icemaker from harness in liner,removed obstruction in harness real stalled icemaker ran through a harvest passed filled with water."
Near Sun City, TX 78628
Jonathan
Job Details: 03/23/2020
UNKNOWN UNKNOWN NISSAN
Near Austin, TX 78701
Luis
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for no cool. Removed evaporator cover no frost pattern on evaporator. Removed compressor cover,heard hissing noise,found oil on cap tube and suction line,adjusted cap tube found noise from inside liner by cap tube diagnosed leak at cap tube in liner,called tech support
Near Austin, TX 78705
Luis
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for loud noise,removed evaporator cover loud noise from fan assembly,replaced fan motor found damaged fan blade ordering a fan blade to complete repair ; ordrng 1 WP2169142 (FAN BLADE)"
Near Austin, TX 78705
Luis
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for missing handles diagnosed unit was shipped without handles and set screws. Installed set screws and handles
Near Waco, TX 76706
Jonathan
Job Details: 03/23/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for washing machine that had the screw pop off. Inspected unit and work area. Removed wash plate and agitator and found wash plate threads had been stripped as well as part of the screw threads. Replaced agitator, wash plate, and screw and tested unit. Unit is working as designed. Call complete."
Near Leander, TX 78641
Lou
Job Details: 03/23/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "arrived on site to inspect dishwasher not dispensing detergent. Upon further inspection, I placed the unit in diagnostics showing error codes F10E1. Clears the code and continued with testing. The unit dispenser failed to open. I stopped testing and checked the dispenser and found it open. . I removed and replaced the dispenser and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/23/2020
RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site for customer complaint of oven not heating, found power supply issue, instructed customer to call electrician."
Near San Marcos, TX 78666
Noah D
Job Details: 03/23/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to diagnose dishwasher for grinding noise while opening, upon inspection found the left side hinge had come loose and the door was rubbing against the inside tub, reposition door hinge and bent the holding clip in correctly, all function returned with no grinding, checked for exterior damage, none found. Job complete"
Near Austin, TX 78727
Paul
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite for a refrigerator with condensation in the RC. I found the mullion with a large amount of condensation causing water to run down on the deli door and FC door. I found no voltage out of the UI to the mullion heater. The UI will need to be replaced. Ordering W11265135 PANEL-UI. ; ordrng 1 W11265135 (PANEL-UI)"
Near Hutto, TX 78634
Andy
Job Details: 03/23/2020
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to install previously diagnosed switches and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78759
Leonardo
Job Details: 03/23/2020
MICROWAVE FRIGIDAIRE FGMV176NTF Arrived on site to replace filter board. Replaced filter board test unit and still not power to unit. Ordering new thermostats. ; ordrng 1 5304509449 (THERMOSTAT) and 1 5304509474 (THERMOSTAT )
Near Austin, TX 78739
Robert
Job Details: 03/23/2020
WASHER KENMORE 796.4147321 Arrived on job for complaints of not starting. Found the filter board bad. Replace filter.
Near Georgetown, TX 78626
Lou
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "arrived on site to inspect refrigerator freezing in the RC compartment. Upon further inspection, the customer advised that the fresh foods section was getting too warm towards the bottom, but still cold in the freezer. I tested temps in the FC=19 degrees & RC=35 degrees. Customer advised the unit is not making ice. I found that the freezer has too much food and little to no airflow, which is causing the freezer to work harder to stay cold and not allowing sufficient airflow to the fresh foods section to keep it cold. Due to the issues prior, I removed and replaced the fresh foods thermistor and recommended to the customer to rearrange the foods in the freezer section to allow for more airflow which would mean possibly removing some of the foods. Also advised that due to the temps being too high in the freezer is why the ice maker isn’t working. Temps have to be below 10 degrees. No water leaks observed during service, job completed."
Near Del Valle, TX 78617
Richard
Job Details: 03/23/2020
FREEZER LG LSXS26386D/02 Arrived onsite for the refrigerator not cooling. During testing found that the PCB was no good causing the compressor to shut off prematurely and not allowing the refrigerator to cool. Need to order pcb. .; ordrng 1 AP6892321 (PCB) and 1 PARTRESEARCH (PART RESEARCH NEEDED FOR PCB)
Near Kempner, TX 76539
Al
Job Details: 03/23/2020
WASHER WHIRLPOOL WTW8040DW0 Arrived to inspect washer tone issues. Confirmed the complaint and found stuck UI code.Calibrated and deleted the error codes and unit now operates as designed with tones.
Near Kyle, TX 78640
Robert
Job Details: 03/23/2020
WASHER MAYTAG MHW5630HC0 Arrived on job to replace harness. After replacement test operation and no change. Console not responding on all buttons. ; ordrng 1 W11322901 (CONTROL) and 1 W11325569 (CONSOLE )
Near Manor, TX 78653
Scott
Job Details: 03/23/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 "Arrived on site for wet dishes . Ran diagnostics found no error codes and heater is coming on at end of test . Found dispenser not dispensing rise aid . Replaced dispenser . Ran diagnostics ,all checked normal . No water leaks detected at time of service . Job complete ."
Near Seguin, TX 78155
Jacob
Job Details: 03/23/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 Arrived onsite for unit leaking water out the front of the unit. Found that unit was tilted too far forward. And found that float switch was not pushed down. Called Techline. Had suggestions about possible broken parts. Told tech line of current findings. Got SR#7727422617. Tested unit. No leaks at this time. Job complete
Near Kyle, TX 78640
Brandon
Job Details: 03/23/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of dryer not shutting off and timer not moving, found faulty timer, I replaced timer, unit tested good."
Near Austin, TX 78723
Richard
Job Details: 03/23/2020
WASHER MAYTAG MVWB835DC3 Arrived onsite for the washer lid latch not locking. Ran diagnostics and found that the lid latch was causing the control board to malfunction. Replaced lid latch and control board . Washer tested fine. Complete
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2020
WASHER MAYTAG MVWB765FW0 "arrived on site to inspect washer no power. Upon further inspection, tested voltage to the unit and got 125V. Checked the console and found it open. Checked continuity to the harness and found it good. Unit was left unplugged. No water leaks observed during service, job completed."
Near , TX 78656
Kevin
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Arrived on site and inspected refrigerator and found inlet valve is stuck open, replaced and let valve and icemaker and it is now operating normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78738
Luis
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KSSP48QJS00 "Arrived on site for no cool. Removed evaporator cover found uv dye on heat exchanger and evaporator,found some corrosion on heater pan. Replaced compressor,heater pan,heat exchanger and evaporator. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Replaced timer due to prev tech diagnosis.
Near Andice, TX 78628
Jonathan
Job Details: 03/23/2020
MICROWAVE WHIRLPOOL WOC75EC0HS01 "Arrived on site to install previous diagnosed parts. Removed unit to gain access to controls. Removed failed control and installed new. Powered unit on and performed diagnostics mode. Checked system info, powered unit off and removed UI and installed new. Checked junction box to insure no loose connection., installed newInstalled unit and tested operation. All tested good."
Near Manor, TX 78653
Scott
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for no ice . Found bail arm stuck in up position . Replaced IM , ran harvest . All checked normal . No water leaks detected at time of service . Job complete ."
Near Driftwood, TX 78619
Brandon
Job Details: 03/23/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of u it not washing dishes, found faulty motor, I replaced motor, unit tested good. No leaks"
Near Taylor, TX 76574
Andy
Job Details: 03/23/2020
WASHER MAYTAG MVWB850YW1 Arrived on site for washer spinning only in high speed and loud when spinning. Tested and inspected unit and found failed control and rotor and stator.
Near Manor, TX 78653
Leonardo
Job Details: 03/23/2020
OVEN WHIRLPOOL WFG525S0HS1 "Arrived on site to test unit for hinges on door broken. Test unit and found broken hinges, replaced hinges test unit and unit test good job complete."
Near Georgetown, TX 78628
Cliff
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to replace mullion for refrigerator. Replaced mullion and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 03/23/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site and found washer will not latch, after replacing latch ran a diagnostic cycle and confirmed all functions are operating normally, job complete"
Near Red Rock, TX 78662
Jacob
Job Details: 03/23/2020
WASHER WHIRLPOOL CET9100GQ0 Arrived onsite for unit getting F70 error code. Replaced parts ordered by previous tech. Replaced parts. Getting d5 error code.
Near Austin, TX 78737
Robert
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived on job for icemaker not working. Found icemaker not able to find home. Replaced icemaker and test. No leaks detected at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/23/2020
RANGE AMANA AGR4230BAB3 "Arrived on site to inspect oven for not heating to temp, replaced thermistor and thermostat, retested oven and it heated correctly. Job complete"
Near Temple, TX 76502
Jonathan
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for refrigerator that won’t make ice and has a cooling issue. Inspected unit and work area. Customer advised she does not have. Cooling issue but the icemaker won’t produce ice. Ran unit through several tests and found FC thermistor open. Tested icebox fan, motor, harvest, fill test, ice level sensor, and icemaker error codes. All passed but found an error code for timed ice making (E5). Ordering thermistor and will return . ; ordrng 1 W10316760 (thermistor)"
Near Georgetown, TX 78626
Jonathan
Job Details: 03/23/2020
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site for washer not completing spin cycle. Customer stated that nit has worked the last 3 cycles. Inspected unit and work area. Found major soap buildup on basket. Performed diagnostics mode and tested operation. Called Whirlpool tech support and spoke Byran. Ran automatic test mode and found error F-13 reoccurring durning test. Tested UI and control. Byran recommend to have customer run several cleaning cycles to get soap buildup remove. If customer still having failure occurring to replace door lock and main control.
Near Meadowlakes, TX 78654
James
Job Details: 03/23/2020
OVEN WHIRLPOOL WOS92EC0AS04 Arrived on site and tested operation. Found door gasket not sealing properly. Installed new gasket and verified temperatures. Unit tests good. Job complete
Near Leander, TX 78641
Lou
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "arrived on site to install previously diagnosed and ordered parts. Due to the unit freezing up and the bimetal showing open, I removed and replaced the evaporator motor/harness and the UI/hv control kit. Tested the unit and it is operating as designed. ice maker was functioning as well. No water leaks observed during service, job completed."
Near Hutto, TX 78634
Andy
Job Details: 03/23/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived on site to install previously diagnosed magnetron and control. Tested unit and also found failed capacitor and diode as well. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Lampasas, TX 76550
Al
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL GX5SHDXTQ01 "Arrived to inspect freezer stuck shut.Freed the door and verified the fill tube wasn’t in the correct spot.Adjusted it, reassembled and unit tested as designed.Job complete"