Service History 599 - Appliance Express

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Leander, TX 78641

Kimo

Job Details: 12/10/2021

Arrived onsite for range with oven door trim pealing off. Upon inspection of unit I found the the door trim had came separated from the glass. I uninstalled outer door and installed new one along with new name plate. Then hung door back on unit and checked that it closed properly. It did. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0AS02

Near Round Rock, TX 78681

David S

Job Details: 12/10/2021

"Arrived on site for oven showing message feature not available. I inspected the unit and work area. I put the unit into diagnostics and found error code f1e0 internal error. I reset the fault codes and preformed a control reset through diagnostics. I ran bake, and broil on both oven. I also had the lower oven use its warming drawer feature. I found the unit working as designed no issues with any of the features.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW02

Near Austin, TX 78758

Scott

Job Details: 12/10/2021

"Arrived on site for no cool fridge . Found ice ball around evap welds . Unit will need sealed system . Will need compressor , evap,service port . Weigh 2 hrs . No water leaks detected at time of service. Job complete ; ordrng 1 W10836706 (Evap) and 1 W11092625 (Compressor) and 1 Uvdrier and 1 Serviceport"

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS01

Near Pflugerville, TX 78660

Matthew

Job Details: 12/10/2021

"P7 org/bulk,tan, brn.latch assembly.. SR#7732456751. Arrived on site for oven not heating and oven light staying on. Put unit on test mode and all components operated correctly. The baking element, the broiler element and the oven light were not responding during normal baking or broiler mode. Due to issues not functioning on normal mode,replaced the control board. Tested unit after replacement and still had issues.Called tech line for assistance . Tech walked through test.notified him that control board has been replaced. Upon further checks. Found bad oven door latch assembly. Tech recommended replacement of the oven door latch assembly. Need to order latch assembly. Office to reschedule ; ordrng 1 W10883049 (Latch) and 1 W11371420 (Console)"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Round Rock, TX 78681

David S

Job Details: 12/10/2021

Arrived on site for icemaker making thin ice. I oam it the unit into diagnostics and found the thermistor showing continuity. I found the reservoir filling up properly. I called techline and spoke to Rich sr #7732461848. He stated to watch how long the unit takes to cycle the ice harvest. If its below 22 to 24 minuets to replace the thermistor and control. If it is above 27 minuets there is a possible sealed system issue. I waited and watched the unit. I found it cycling at 18 minuets. I am ordering the control and evaporator thermistor to complete the repair. Reschedule for Wednesday 12/15/21; ordrng 1 W11126268 (Harness with thermistor) and 1 W11034363 (Control)

We serviced a

KITCHENAID RANGE

Model KFGC558JBK02

Near Round Rock, TX 78681

David S

Job Details: 12/10/2021

Arrived on site to install previous diagnosed parts. I replaced both hinges. The unit is now closing as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXVB0

Near Buda, TX 78610

Jacob

Job Details: 12/10/2021

Arrived onsite for unit leaking still and water on the dispenser not staying consistent. Replaced the filter housing as previously noted on the 1st visit. Put the new filter in for the customer. Tested the unit. Unit is no longer leaking and the dispenser water was spraying good once again. No leaks at this time. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTBL2

Near Austin, TX 78759

Scott

Job Details: 12/10/2021

Arrived on site for no power dishwasher . Found switch under sink was turned off . Powered up DW . All checked normal. No water leaks detected at time of service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Lakeway, TX 78734

Brandon

Job Details: 12/10/2021

"Arrived on site to replace UI, control and damper, after replacing, unit tested good. ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Lockhart, TX 78644

Noah D

Job Details: 12/10/2021

"Arrived on site to inspect unit for not turning on after a short. Upon inspection found the front overlay shorted causing issues

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ1

Near Round Rock, TX 78664

Jimmy J.

Job Details: 12/10/2021

Arrived on site to install previously diagnosed parts. Removed cam and belt and installed new cam and belt. Removed suspension and installed new suspension. ; ordrng 1 W10780048 (Suspension)

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Austin, TX 78702

Jacob

Job Details: 12/10/2021

"Arrived onsite for unit randomly flipping the breaker. Put the unit in diagnostics and saw an error code for ACU water level issue, erased error code. Tested the unit in automatic diagnostics and unit made it through with no issues. Put unit in drain and spin and unit had no issues. No leaks at this time. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, TX 78748

Jacob

Job Details: 12/10/2021

"arrived onsite for steam escaping from the lid of the unit during washing. called tech line. Said Steam can be normal as the lid is not a fully sealed lid and there is no issues with steam escaping from the unit. Also said that the customer may want to check there water heater because the temperature might be hotter causing the extra steam, got sr#7732461441. No leaks at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Austin, TX 78717

David S

Job Details: 12/10/2021

Arrived on site for rc door ice maker not producing. I inspected the unit and work area. I tested the icemaker and found it cycling. I ran a fill test and it would not fill. I blew through the icemaker line in the door and found it frozen again. I found good voltage to the fill tube heater. I am ordering the fill tube heater to complete the repair.; ordrng 1 W11223012 (Fill tube heater)

We serviced a

KITCHENAID DOWNDRAFT

Model KXD4630YSS0

Near Georgetown, TX 78633

Lou

Job Details: 12/10/2021

"Arrived on site to inspect downdraft not venting properly. Upon further inspection, I turned the unit on and found a lot of air blowing out from the vent ducts. I found the foil tape was not staying attached and opening up air holes in the venting. Using some foil tape from my van stock, I adjusted the venting and sealed off the air gaps and retested. Unit is operating as designed. Job completed."

We serviced a

GE REFRIGERATOR

Model GSE25ESHCSS

Near Hutto, TX 78634

Jimmy J.

Job Details: 12/10/2021

Arrived on site for COOLING AND FREEZING OK BUT ITS JUST NOT DISPENSING ICE WELL--TAKES A LONG TIME IT DOES MAKE ICE BUT THE MOTOR TO DISPENSE IS NOT WORKING WELL. Found a portion of the auger plastic was broken off causing ice to not dispense as quickly. Gave the customer a quote for a new auger. Customer agreed to repair. Disassembled ice bin to find out the auger is not a part thats easily accessible or removable. Contacted office SR Tech and they explained the entire bin with auger would need to be replaced. Quoted customer for a new ice bin with auger $198.10 with no labor making total with tax $214.44. Customer agreed to part replacement. Ordering ice bin with auger (WR17X23255) to return and install into freezer. . ; ordrng 1 WR17X23255 (Ice bin with Auger)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Georgetown, TX 78633

Wesley

Job Details: 12/10/2021

Arrived onsite and found failing sump and motor

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Pflugerville, TX 78660

Matthew

Job Details: 12/10/2021

Arrived onsite for unit making loud noise. Tested unit and found sound was debris caught in the cam and pulley assembly. Removed debris and tested the unit. Test the unit and unit sounds and operates correctly. No leaks present at this . Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS03FTPA0

Near Austin, TX 78704

Jacob

Job Details: 12/10/2021

"Arrived onsite for the door not holding up as it should. Tested the door, and door would just fall open. Upon further inspection. Found that the left link had ripped apart. Replaced both links. Tested the door. Door tested good.

We serviced a

SAMSUNG DRYER

Model DV431AEW/XAA

Near Georgetown, TX 78628

Wesley

Job Details: 12/10/2021

Arrived onsite and found shorted heater.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4709PAB1

Near Kyle, TX 78640

Leonardo

Job Details: 12/10/2021

Arrived on site to test unit for unit not heating. Found broken element

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Pflugerville, TX 78660

Matthew

Job Details: 12/10/2021

"Arrived on site for unit not making ice and frosting on fresh food evaporator. Found both freezer and r.c were both cooling to set temperature.Upon inspection found the refrigerator evaporator frozen over on the left side blocking air circulation to ice maker. Called tech line for assistance. Tech guided me through the frost pattern and determined the issue being a drain problem. During further diagnoses the tech explained about the service pointer w11092686. After inspecting the drain pan noticed it was bowed and not draining. Tech gave sr#7732457971 .Need to order drain pan, fresh food evaporator fan assembly , and shims. Office to reschedule.; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (FF evaporator fan) and 4 Shims (Shims)s"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, TX 78751

Jacob

Job Details: 12/10/2021

"Arrived onsite for the room that the unit is in will cause condensation on the room. Did notice that the unit is in a room thatll gets no a/c or heating. Let tenant know that since the room may be the coldest during the cold season that the unit may create condensation because its the hottest thing in the room. When looking at the unit, did see the vent on the dryer was not clamped on correctly. Re aligned the vent with the unit. Did let the tenant know that if it continues that the vent may need to be replaced and the landlord will need to take care of the vent issue. No issues at this time. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM0

Near Dripping Springs, TX 78620

Robert

Job Details: 12/10/2021

"Arrived on call for complaint of some buttons not working. Customer said that the dispenser is not working and that it has a problem with leaks. Found the vent is the cause of the leak and also the reason that the panel is not working properly. Will need to replace the vent, UI panel and the dispenser. ; ordrng 1 WPW10428211 (Vent) and 1 WPW10195175 (Dispenser) and 1 WP8269259 (Gasket)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near San Marcos, TX 78666

Tyler L

Job Details: 12/10/2021

"Arrived on site for complaints of unit not completing cycle. Spoke with SW to help diagnose. Found error codes for lid switch and valve. While starting to work on the install, found that access is only gained with security bits. Looked through my its, and did not have the correct size. Will need latch and valve on return. Office to reschedule.; O-emld tckt"

We serviced a

WHIRLPOOL MICROWAVE

Model KMHC319ESS06

Near Lampasas, TX 76550

Job Details: 12/10/2021

"Arrived to inspect microwave arching and sparking issues. Discovered the unit was just installed, the customer was cooking a burrito and the unit began malfunctioning. Discovered the magnetron damaged the waveguide from the interior of the unit.

We serviced a

JENN-AIR DISHWASHER

Model JDB3650AWR3

Near Austin, TX 78739

Leonardo

Job Details: 12/10/2021

"Arrived on site to test unit for sensor,heavy, normal and chyna buttons not responding. Found shorted membrane on console. Will order new console office to reschedule ; ordrng 1 W10208763 (Console)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Austin, TX 78735

Kevin

Job Details: 12/10/2021

"Arrived on site and found the latch will not engage, replaced latch and straight and it is now operating properly, job complete"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Pflugerville, TX 78660

Matthew

Job Details: 12/10/2021

"Arrived on site for unit turning off on its own. Inspected unit and found unit was not connected to WiFi. Instructed customer that unit needed to connect to WiFi to be sure updates were being done. Connected to WiFi and unit updated. Tested unit by preheating to 350. Ran unit through a bake cycle with a high temp of 374 and a low at 338, averaging in at 356 which is within Whirlpool specs. Unit is functioning as designed. Job complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HBL00

Near The Hills, TX 78738

Luis

Job Details: 12/10/2021

"Arrived on site. Water not draining diagnosed a defective drain pump,replaced drain pump,added water to pump,pump powered on and drained no leaks."

We serviced a

GE VENTHOOD

Model ZVC36L1SS

Near Austin, TX 78732

David Z

Job Details: 12/10/2021

"Arrived on site to diagnose vent hood with flickering lights and no fan. Tested unit and found almost immediately after power on, light relay would just flicker and fan wouldnt engage. Swapped out control board and tested. Found all functions working properly with new control board.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH73521CS0

Near Austin, TX 78748

Leonardo

Job Details: 12/10/2021

Arrived on site to test unit for broken door. Found door complete broken. Installed new door and found half of the buttons not responding. Will need to order new door. Left new door on due to other not not being able to get back on. Office to reschedule ; ordrng 1 W10860356 (Door)

We serviced a

GE WASHER

Model GTW335ASN0WW

Near Hutto, TX 78634

Jimmy J.

Job Details: 12/10/2021

"Arrived on site to install previously diagnosed parts. Removed belt, gear case, shifter and speed sensor. Installed new belt, gear case, shifter and speed sensor. Ran quick wash and ratcheting noise is gone in agitation. Completed all cycles as designed. No leaks detected. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Pflugerville, TX 78660

Matthew

Job Details: 12/10/2021

Arrived onsite to replace previously diagnosed parts. Upon arrival found unit had optimal temperatures in RC and FC. Found Ice bin full of ice. Customer still had power failure issues. Found no evidence of sealed system issue. Ran fan tests and all was functioning properly. Called tech line for assistance. Ran Test 16 ice tray (RC) thermistor OP. Freezer thermistor has OP. RC thermistor is on UI. FC thermistor in main board. Tech assisted with diagnosing all components on DC voltage that would create PF error. Found that both ice makers had open thermistors. Tech recommended replacing both ice maker. Provided SR#7732459865. Ordering both ice makers. Office to reschedule.; ordrng 1 W10898289 (Freezer icemaker) and 1 W10898228 (Refrigerator ice maker) and 1 W11225853 (UI control)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near San Marcos, TX 78666

Tyler L

Job Details: 12/10/2021

"Arrived on site for for complaints of water leaking. Found tear in the bellow, took picture. Found unit with dryer stacked on top, inside a small closet space. Will need a 2 man to complete repair. Advised customer that a second service fee will be applied for the 2 man job. Will need bellow to repair, office to reschedule.; ordrng 1 CNOTE (2 man)"

We serviced a

WHIRLPOOL COOKTOP

Model KCGS956ESS02

Near Liberty Hill, TX 78642

Cliff

Job Details: 12/10/2021

Arrived on site to diagnose a cooktop with a burner not lighting. Found center burner ring missing for rf burner. It will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W10836474 (Burner kit)

We serviced a

FRIGIDAIRE RANGE

Model FEF375BHBA

Near Lampasas, TX 76550

Job Details: 12/10/2021

Arrived to inspect dr closing issues of a Frigidaire range. Confirmed the complaint and found the latch 316036300 is causing the malfunction. Office to schedule return services ordering 316036300; ordrng 1 316036300 (Latch)

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DSS0

Near Austin, TX 78735

Leonardo

Job Details: 12/10/2021

Arrived on site to test unit for unit not draining. Found unit draining correctly but unit leaving grease behind. Will need to replace sump and motor and all spray arms and tubings and door gasket.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Round Rock, TX 78681

David S

Job Details: 12/10/2021

Arrived on site to install previous diagnose parts. I installed a anew console and a new top rack manifold. I reassembled the unit. It is now working as designed job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS1

Near Austin, TX 78703

Jacob

Job Details: 12/10/2021

"Arrived onsite for unit not washing. Put unit in diagnostics and got, F9E4 no error listed F9E1 diverter and heater stuck on error. Let customer know that the sump and motor may be the issue but because of the un listed error code that the control may need to be replaced as well, but did not have control. Customer agreed and wanted us to have both parts before working on the unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near San Marcos, TX 78666

Tyler L

Job Details: 12/10/2021

"Arrived on site for complaints of no ice production. Found ice tray dry. Ran test 45 icemaker fill, and icemaker did not receive water. Spoke to PR and SW. tested the valve while running test 45 and got proper voltage of 120. Will need new valve to complete repair, office to reschedule.; ordrng 1 W10865826 (Valve)"

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS04

Near Andice, TX 78628

Cliff

Job Details: 12/10/2021

Arrived on site to diagnose an oven that is not heating. Found wiring not fully connected at wall junction. Rewired unit properly and all is working properly at this time.

We serviced a

GE REFRIGERATOR

Model GSS23WSTASS

Near Kyle, TX 78640

Robert

Job Details: 12/10/2021

Arrived on call to replace previous diagnosed parts. After replacing heater checked unit for and sign of leaks.

We serviced a

MAYTAG OVEN

Model MER8700DH1

Near Georgetown, TX 78626

Tommy

Job Details: 12/10/2021

"Arrived onsite for oven flames. Upon arrival found unit bake element had gone outOrdering element office to reschedule upon receiving.; ordrng 1 W10774342 (Bake element)"

We serviced a

MAYTAG OVEN

Model MER8700DH1

Near Georgetown, TX 78626

Tommy

Job Details: 12/10/2021

"Arrived onsite for oven flames. Upon arrival found unit bake element had gone outOrdering element office to reschedule upon receiving.; ordrng 1 W10774342 (Bake element)"

We serviced a

MAYTAG DRYER

Model MGDB850WQ0

Near Austin, TX 78748

Kevin

Job Details: 12/10/2021

"Arrived on site and inspected dryer and found it is squealing while running. Disassemble dryer and found belt is also breaking. While attempting to replace pulley and belt found the pulley is too big and the belt is too small in the kit. The dryer kit is not applicable for this model. A standalone belt and pulley should be ordered for this model. Will return with the correct parts, KB only; ordrng 1 WPW10136934 (Belt) and 1 WPW10547292 (Pulley)"

We serviced a

WHIRLPOOL OVEN

Model GBS307PRY01

Near Leander, TX 78641

Kimo

Job Details: 12/10/2021

"Arrived onsite for oven with broil not working. I tested oven in broil and found that the element wasnt turning on. I the gained access to the broil element and performed a continuity test and found that it showed open. I installed new element and tested in broil and found that unit is now working as designed. Job complete."

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062DEM00

Near Lockhart, TX 78644

Noah D

Job Details: 12/10/2021

"Arrived on site to inspect unit for not making ice, upon inspection found the unit full of ice but the motor not turning. Jumped unit and found no turning. Ordering icemaker. Office to reschedule ; ordrng 1 W10884390 (ICEMAKER)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Austin, TX 78759

Scott

Job Details: 12/10/2021

Arrived on site for water dispenser not working periodically. FZ and fresh food temps normal. Valve will activate when paddles are pushed ordering valves . No water leaks detected at time of service. Call to set return .; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Pflugerville, TX 78660

Matthew

Job Details: 12/10/2021

"Use bulky settings and deep water. SR#7732461443. Arrived onsite to replace previously diagnosed parts. Before replacing parts tested unit and found stored error code for off balance load, motor drive load over voltage. Called tech because no signs of gear case failure was apparent. Tech explained off balance load due to improper loading will cause secondary code for motor issue because motor will not reach full rpm. Tech recommended instructing customer on utilizing care guide,loading instructions as well as proper cycle selections. Tech also mentioned the Customer complaint of tearing cloths can be a sign of overloading due to wash plate not being able to agitate correctly.. Ran unit through test cycle and unit operates as designed.. job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Austin, TX 78703

Jacob

Job Details: 12/10/2021

Arrived onsite with the unit unthawed this time. Upon further inspection. Found that the fan was not working. Replaced the kit rc. Turned the unit on. Unit turned on with no issues. Let customer know to keep any eye on the unit and it should but up to temperature in about 8hrs to stick food back in. No issues at this time. Job complete

We serviced a

WHIRLPOOL OVEN

Model JJW2427DB01

Near Lakeway, TX 78734

Brandon

Job Details: 12/10/2021

"Arrived on site for customer complaint of Stuck Key error code, found failed console, ordering console.; ordrng 1 W11236891 (Console) and 1 Cnote (Office to reschedule)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Austin, TX 78729

Scott

Job Details: 12/10/2021

"Arrived on site , replaced bearing . All checks normal. No lint build up ."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Round Rock, TX 78681

David S

Job Details: 12/10/2021

Arrived on site for dishwasher not cleaning the dishes. I inspected the unit and work area. I found fault code f7e1 no heat. I put the unit through a diagnostics cycle and found it filling with water but the motor not pumping. I could feel the motor humming. I quoted customer for the sump and motor assembly. I replaced the sump and motor assembly with new. I reassembled the unit and tested it. It is now working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near San Marcos, TX 78666

Andrey

Job Details: 12/10/2021

"Arrived on site to test unit for ice production, tested unit found water pressure now at 60 psi and water valve is supplying water correctly, ran service test 56 found error E2 motor lost position, customer also wanted to replace ice container,no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Austin, TX 78702

Jacob

Job Details: 12/10/2021

"Arrived onsite for unit still giving the same error code. Put unit in diagnostics and got the same error code. Erased error code and ran through an automatic diagnostics, unit passed with no issues. Ran unit through a quick wash and normal cycle. Unit did not comeback with the error code in both modes. No leaks at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Liberty Hill, TX 78642

Cliff

Job Details: 12/10/2021

Arrived on site to diagnose a dishwasher that is leaking. Found vent and door gasket not fully sealing. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after service was performed.

We serviced a

WHIRLPOOL WASHER

Model MVWB955FC1

Near Leander, TX 78641

David Z

Job Details: 12/10/2021

Arrived on site to follow up on washer not filling. Installed new valve and tested unit. Verified all functions are working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE254ESS1

Near Georgetown, TX 78628

Tommy

Job Details: 12/10/2021

Arrived onsite for dishwasher not filling upon arrival found valve wasnt plugged in properly. Tested and filled 5 times unit is operating as designed Job Completed.

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS5

Near La Grange, TX 78945

Noah D

Job Details: 12/10/2021

"Arrived on site to inspect unit for not cleaning dishes well, upon inspection found the unit sudsy and working normally, checked functions and found the unit filled with soapie water even when not loaded. Checked rack and found wheels missing, ordering wheels. Office to reschedule ; ordrng 1 W10195416 (Wheels)"

We serviced a

KITCHENAID REFRIGERATOR

Model KUIX535HPS01

Near Austin, TX 78733

Luis

Job Details: 12/10/2021

"Arrived on site. Diagnosed noise from recirculating pump,replaced pump ran diagnostics all test passed noise no longer present"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Kyle, TX 78640

Kevin

Job Details: 12/10/2021

"Arrived on site and inspected dryer and found it is heating properly but airflow is showing restricted on meter. Check out the picture. Vent to the exterior of the home will need to be clean/cleared for dryer to be working properly again. Took one picture of airflow meter, job complete"

We serviced a

MAYTAG WASHER

Model MHWC7500YW0

Near Austin, TX 78759

Scott

Job Details: 12/10/2021

"Arrived on site ,replaced motor and mcu. Ran diagnostic. No error codes . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Liberty Hill, TX 78642

Cliff

Job Details: 12/10/2021

Arrived on site to diagnose a refrigerator that is not producing ice or dispensing water. Found waterline from wall interior breaking down clogging single valve and filter. Flushed line and replaced valve. Tested unit and found all is functioning properly at this time and no leaks were found at time of service

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Leander, TX 78641

Kimo

Job Details: 12/10/2021

"Arrived onsite for a refrigerator with no lights and the water dispenser not working. I gained access to the led module in the fc and found the connection good there. While checking led I found that the freezer door rial broken, I checked the pantry ui and found water damage. I am ordering 1x w10815668 pantry door with ui,1x w10512203 harness.And 1x w10625070 freezer door right rail to fix freezer door. Office to reschedule. MfrRef # 7732407037; ordrng 1 W10815668 (Pantry door with ui) and 1 W10512203 (Harness) and 1 W10625070 (Freezer door right rail)"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0AS01

Near Georgetown, TX 78626

Tommy

Job Details: 12/10/2021

"Arrived onsite for oven linear damaged after clean cycle. Upon arrival found linear for top and bottom oven damaged took photos to document and called techline Sr #7732456721

We serviced a

KENMORE DISHWASHER

Model 665.13263K114

Near Buda, TX 78610

Leonardo

Job Details: 12/10/2021

Arrived on site to test unit for unit not heating. Found broken element

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2290VEM8

Near Cedar Park, TX 78613

Justin

Job Details: 12/10/2021

"Arrived on site for a refrigerator that was not dispensing water. Upon arrival the customer stated that they would like both RC gaskets replaced, and to purchase two water filters. I tested the unit and could hear the valve energize, but no water would dispense. The customer did not have their filter bypass, so I could not verify if the filter head was faulty. I gained access to the valve and checked voltage to it with the water dispenser pad pressed. I found it good. This indicates a possible valve or filter head failure. I informed the customer that I will quote him for the filter head, but bring the valve as well. I am ordering all three parts to return and install.Office to reschedule. ; ordrng 2 W10830046 (RC Gasket)s and 1 W11346623 (Filter Head) and 1 WPW10420083 (Valve)"

We serviced a

GE WASHER

Model GTW460ASJ6WW

Near Austin, TX 78746

Kevin

Job Details: 12/10/2021

"Arrived on site and replaced lid latch diagnosed on previous visit, after replacement ran spin test in diagnostic cycle and it is working properly. job complete"

We serviced a

KENMORE DRYER

Model 796.6162231

Near Liberty Hill, TX 78642

Cliff

Job Details: 12/10/2021

Performed routine maintenance for dryer. Tested unit and found all is functioning properly at this time. No further repairs needed and advised customer on findings.

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS02

Near Georgetown, TX 78633

Lou

Job Details: 12/10/2021

"Arrived on site to inspect microwave not heating and display not working. Upon further inspection, I found the display missing digits. Tested the unit with a cup of water and it failed to heat. Pulled the unit from the wall and tested the switches and magnetron. I found the monitor switch and secondary switch on the right side were bad. Magnetron was good. I removed and replaced their control kit and switches and retested and unit is operating as designed. After re-installing the unit, I retested and it continues to operate as designed. Job completed."

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Austin, TX 78739

Robert

Job Details: 12/10/2021

Arrived on call for complaint of some of the lights not working. Found the bottom left light the cause of that string of lights to not work. After replacing module all lights return to normal.

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Austin, TX 78726

David Z

Job Details: 12/10/2021

Arrived on site to install new inlet valve to resolve seeping valve. Installed new inlet valve and tested hot and cold fills. Verified both are working and no drip is present. . Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Georgetown, TX 78633

Wesley

Job Details: 12/10/2021

Arrived onsite and installed the kickplate properly and advised customer on repair. Unit is now operating as designed. All checks good.

We serviced a

FRIGIDAIRE WASHER

Model ATF6700FS2

Near Leander, TX 78641

Justin

Job Details: 12/10/2021

We serviced a

FRIGIDAIRE WASHER

Model ATF6700FS2

Near Leander, TX 78641

Kimo

Job Details: 12/10/2021

(2man) Arrived onsite to install previously inspected parts. Upon inspection I found that the washer door sagging keeping it from closing properly. Installed new hinge and found that the door now closes properly. We the removed dryer from the top of unit to gain access to the control and removed and install new control. We then tested unit and found that it now operates as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Bee Cave, TX 78738

Luis

Job Details: 12/10/2021

"Arrived on site for water leaking. Found water in fresh food compartment not draining,removed drain extension in compressor compartment,found obstruction in drain tube,replaced drain tube extension. Defrosted ice build up in drain pan in fresh food compartment,repaired drain pan,checked water flow through drain good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5YHAXNL

Near Killeen, TX 76542

Tyler

Job Details: 12/10/2021

Arrived on site for refrigerator not allowing for filter installation. Upon arrival confirmed complaint. Found after further inspection that inner lock asm with the housing was wtuck and not rotating with filter to lock it in place.During repair found new housing was defective and damaged. Will need office to reschedule with customer once availability of part is known; ordrng 1 WP2186443 (Housing)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near New Braunfels, TX 78130

Noah D

Job Details: 12/10/2021

"Arrived on site to inspect unit for not turning on, upon inspection found the unit was not being supplied water causing a grinding sound, turned on water and tested. Complete"

We serviced a

FRIGIDAIRE FREEZER

Model FFFU14F2QWP

Near Austin, TX 78732

David Z

Job Details: 12/10/2021

"Arrived on site to diagnose stand alone freezer that gets stuck on defrost cycle. At time of service unit was working fine. But customer said it does hang up. Recommended we replace the defrost timer to resolve. Replaced timer. Verified unit coming on and working as designed. Call complete."

We serviced a

WHIRLPOOL COOKTOP

Model KVUC606KSS0

Near Austin, TX 78737

Leonardo

Job Details: 12/10/2021

Arrived on site to replace board. Found wrong board. Took picture of new board and sent them to Shana for part research. ; ordrng 1 Partresearch (Part research)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Salado, TX 76571

Jonathan S

Job Details: 12/10/2021

"Arrived on site for refrigerator tripping circuit breaker. Customer stated that it had tripped circuit breaker about 3 days ago. Inspected unit and work. Performed diagnostics mode and tested all components. Activated defrost cycle and measured amp draw in defrost cycle and found at 7 amps. Called NEW tech support and spoke with Mark. He stated anytime a circuit breaker trips more than 3 times that it has to be replaced. Confirmation # 16460882. At time of service unit test good, no water leaks detected during service."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Pflugerville, TX 78660

Matthew

Job Details: 12/10/2021

Arrived onsite for range handle loose. Upon inspection found screw striped and leaving handle loose. Replaced screw and tested. Handle is now secured. Jon complete

We serviced a

MAYTAG WASHER

Model WFW5620HW0

Near Georgetown, TX 78633

Wesley

Job Details: 12/10/2021

Arrived onsite for stuck in control lock. and provided customer instruct on child lock. Also tested for functions. All checks good. Unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Manchaca, TX 78652

Luis

Job Details: 12/10/2021

"Arrived on site for no ice. Ran diagnostics freezer thermistor reading 13 and evaporator thermistor reading -18,weak air flow from evap fan,loud noise running ice box fan. Removed evaporator cover found evaporator incased in ice,ran defrost heater and not powering on. Defrosted evaporator diagnosed a failed thermal fuse in harness will order a new harness customer will defrost unit 24hrs before return visit ; ordrng 1 W11396530 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Austin, TX 78734

Brandon

Job Details: 12/10/2021

"Arrived on site for customer complaint of no water flow and no lights in unit, customer states the filter is new, I removed filter, water flow tested good, found failed filter housing, also found failed led power supply control. Ordering parts.; ordrng 2 WPW10515057 (Loght)s and 1 WPW10515058 (Light)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ00

Near New Braunfels, TX 78132

Andrey

Job Details: 12/10/2021

"Arrived on site to test unit for no ice production, tested unit found ice maker not responding to diagnostics, replaced ice maker tested unit, ice maker completed cycle but water valve did not activate, took voltage at water valve, got nothing, replaced water valve, but ice maker is now responding to diagnostics, removed harness and Check the resistance readings on thermal fuse and got open , replaced it with old harness and got ice maker to complete full cycle with water fill, if no ice production problem is not resolved, will need new harness on return visit, no leaks detected job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Austin, TX 78737

Leonardo

Job Details: 12/10/2021

"Arrived on site to test unit for inner light not coming on. Found burned out light, replaced light test unit and unit test good job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Killeen, TX 76549

Tyler

Job Details: 12/10/2021

"Arrived on site for dryer not heating. Upon arrival confirmed complaint and found after further inspection that the element and high5 limit cut off had failed. Found that exhaust hose and a major vent clog within wall of home causing ,ah or water build up within exhaust hose. Replaced both element and cutoff, & instructed customer to get a dryer vent cleaning ASAP before attempting to start dryer. Unit functioning as designed call complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS4

Near Andice, TX 78628

Justin

Job Details: 12/10/2021

"Arrived on site for a microwave not heating.

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Austin, TX 78738

Brandon

Job Details: 12/10/2021

"Arrived on site for customer complaint of unit leaking, found leak coming from bellow, I replaced bellow, unit tested good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2322MBD

Near Florence, TX 76527

Lou

Job Details: 12/10/2021

"Arrived on site to inspect refrigerator ice dispenser not dispensing. Upon further inspection, the customer advised that the ice doesnt dispense and the bin was recently replaced and when they go to get ice, the bin pushed the FC door open. I tested the dispenser and it dispensed ice. I removed the bin and found the crushed/cube rod was bent and the rod bracket that secures it to the bin had broken feee from the bin and the rod was not making good contact when placing the bin in its place. I replaced the bin and retested and unit is operating as designed. I demonstrated on how to install the bin correctly after removing it. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near New Braunfels, TX 78132

Andrew

Job Details: 12/10/2021

Arrived on site to test unit for element not engaging. Found error code f7e1(no heat). Ran diagnostics and element did not engaging. Removed kick plate and found right side connection just dangling. Resistance on element is good. Secured connection and cleared error code. Unit now working as designed. Customer stated water temp in home has been an issue and is currently in the process of getting temp issues corrected. No leaks detected. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ1

Near Jarrell, TX 76537

Lou

Job Details: 12/10/2021

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the main wiring harness with final block and tested. I found the breaker to be a GFCI breaker and it would not reset to allow me to test the unit. I tested all components at the back of the unit and all are within range of ohms testing. I advised the customer of my findings and repairs and recommended that they have their builder or an electrician check the breaker and the outlet to make sure theyre both wired correctly. No further repairs to the unit needed at this time. Job completed."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Liberty Hill, TX 78642

Cliff

Job Details: 12/10/2021

Arrived on site to diagnose a range with an oven not turning on. Found failed bake ignitor and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near New Braunfels, TX 78130

Andrey

Job Details: 12/10/2021

"Arrived on site to test unit for door not closing, tested unit found door catch broken, replaced catch, customer stated that unit only drys on power dry, put unit into diagnostics and found error F4E3, restricted airflow, preformed test with vent tester , and unit test poor and good while unplugged from exterior vent, advised customer to hire a professor to clear vent, tested unit in other drying settings and all heated up normally, job complete"

We serviced a

MAYTAG WASHER

Model MVWB855DC

Near New Braunfels, TX 78130

Andrey

Job Details: 12/10/2021

"Arrived on site to test unit not draining properly, tested unit found water valve leaking causing the pump to turn on intermittently, need valve assembly to fix issue, office to reschedule ; ordrng 1 W11096285 (Water valve assembly)"

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near New Braunfels, TX 78132

Andrey

Job Details: 12/10/2021

"Arrived on site to test unit for ice production, tested unit found ice maker did not have any water in it, ran ice maker fill test heard the valve activate but no water, check water at dispenser and got nothing, pulled unit out and noticed that the water line was kinked, secured water line correctly, now getting water at dispenser, and ice maker, advised customer to monitor ice maker and if there is no ice production within 24 hours, to call use back, if returning, will need ice maker, ice box fan and main control, no leaks detected job complete"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEM8

Near New Braunfels, TX 78130

Andrew

Job Details: 12/10/2021

"Arrived on site to test unit for no ice production. Found ice maker not responding to diagnostics. Replaced ice maker, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near New Braunfels, TX 78130

Andrew

Job Details: 12/10/2021

"Arrived on site to replace previously diagnosed control board. Customer stated unit has been working good since initial visit. Replaced control as a precautionary as initial diagnosis found multiple issues with pressure switch. Calibrated unit, unit working as designed. No leaks detected. Job complete."