Near Austin, TX 78758
Paul
Job Details: 08/30/2019
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for the dryer making noise to replace the previous diagnosed parts. Upon further checking I found more parts damaged from this unit being dropped than were previously ordered. I found the base bent and the control panel tabs broken making it loose. Ordering c-notes, W11378949 CNTRL-ELEC, W11223753 NAMEPLATE, W11215531 BASE.; ordrng 1 C-NOTES (2 MAN JOB) and 1 W11215531 (BASE) and 1 W11223753 (NAMEPLATE) and 1 W11378949 (CNTRL-ELEC)"
Near Round Rock, TX 78681
Joel G.
Job Details: 08/30/2019
WASHER MAYTAG MVWX655DW0 Arrived on site to install parts I previously ordered. Replaced and verified operations. No leaks detected.
Near Austin, TX 78750
Lou
Job Details: 08/30/2019
DRYER WHIRLPOOL MEDB200VQ0 "arrived on site to inspect dryer not working. Upon further inspection, I opened the door and found the unit light on. I closed the door and turned the power on and pressed start ad nothing happened. I attempted to place the unit in diagnostics and when the triple 888 came on and the unit was to begin, the unit would shut off. I removed the components and tested ohms to to fuse, cutoffs, element and all were good. I tested voltage to the unit and it was good. Tested voltage to the switch and it was good. Tested voltage to the belt switch and got nothing. Tested at the control and got nothing; replaced the control and retested and nothing happened. Put the old control back on and advised the customer that I am ordering the belt switch and motor No lint observed during service.; ordrng 1 WP8564012 (switch-plg) and 1 WPW10448896 (motor-drve)"
Near Austin, TX 78734
Andy
Job Details: 08/30/2019
RANGE WHIRLPOOL KDRU783VSS03 Arrived on site to install previously diagnosed parts. Removed failed Control and UI and tested with no improvement. Was about to install key pad when I found that when you push door closed the issue went away. Found that door is not making good contact with door latch switch. ordrng 1 W10782122 (HINGE ) and 1 W10782123 (HINGE ) and 1 W11029221 (LATCH )
Near New Braunfels, TX 78130
Kevin
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to replace drawer support cover, did not find any fault with old part, replaced it anyway per customer expectation. No water leaks detected at time of service, took several pictures"
Near Pflugerville, TX 78660
Cliff
Job Details: 08/30/2019
OVEN WHIRLPOOL WOS51EC0HS01 Part shipped was incorrect. Received control board cover for refrigerator instead of Wi-Fi antenna. Office will need to re-order part and her part inspected prior to setting return visit.; ordrng 1 CNOTE (INSPECT PART PRIOR TO SCHEDULING) and 1 W11044576 (antenna)
Near Georgetown, TX 78628
Joel G.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Near Austin, TX 78727
Tyler B.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for unit not cooling. Found unit on with all lights fans an compressor running. No frost pattern and compressor hot. Unit will need compressor and evap to complete repair ; ordrng 1 CNOTE (2 HR WINDOW ) and 1 TJ90SF8404 and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Austin, TX 78727
Tyler B.
Job Details: 08/30/2019
DRYER WHIRLPOOL WET4027HW0 Arrived on site for noisy unit. Unit is in tights space and prior tech attempted to correctly order a 2 man. Will need to return with 2 tech ; ordrng 1 CNOTE (2MAN )
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/30/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site to replace control and pressure hose due to unit overfilling, after replacing parts, unit tested good."
Near Austin, TX 78747
Scott
Job Details: 08/30/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for no heat in dryer . Voltage is correct , found hi limit thermostat had failed. Replaced thermostat . Unit is now heating . No lint build up at time of service . Job complete ."
Near Georgetown, TX 78628
Joel G.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Near Cedar Park, TX 78613
James
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and tested operation. I found freezer at 28 degrees and fresh food at 41. I found large mass of ice building on top of freezer evaporator and no frost below. Inspected compressor and found to be very hot to the touch. Unit will need new compressor to repair. Repair will require 2 hours. ; ordrng 1 CNOTE (2HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer-UV)
Near New Braunfels, TX 78132
Brandon
Job Details: 08/30/2019
RANGE KITCHENAID KDRS483VSS03 "Arrived on site for customer complaint of left oven not heating properly, I tested oven, unit tested good, I gave Mrs Todd an oven thermometer and showed her how to calibrate oven if needed in the future."
Near Manchaca, TX 78652
Scott
Job Details: 08/30/2019
DRYER WHIRLPOOL WED7000DW1 "Arrived on site found handle broken off . Replaced handle .. No lint build up at time of service ."
Near Leander, TX 78641
Jonathan
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for refrigerator making noise. Inspected unit and work area. Found unit having cabinet vibration and unleveled. Performed diagnostics mode and ran each component and found noise would not continue in diagnostics mode. Added whirlpool shim (TS#4387828A)to right back corner. Removed evaporator cover and added sound pad to cover. Tested all operations, all tested good. No water leaks present."
Near Austin, TX 78747
Leonardo
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to replace filter board and power cord and mounting nut. Replaced all 3 parts test unit and unit test good job complete
Near Austin, TX 78734
Andy
Job Details: 08/30/2019
REFRIGERATOR FRIGIDAIRE ffhf2322msd Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78664
Jonathan
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 "(JM) Arrived on site to install previous diagnosed part. Removed failed door and installed new. Ran diagnostics on microwave and tested good. Checked air filter and suggested for customer to clean the filter. Customer was informed of oil danger due to oil being present in air filter and inside unit. Cleaned out what I could and customer said he would clean the filter. Tested microwave operations, all tested good."
Near Austin, TX 78723
Scott
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site ,replaced stator and rotor . Tested unit in diagnostics all checked normal . No water leaks detected at time of service . Job complete . C-notes"
Near Austin, TX 78723
Scott
Job Details: 08/30/2019
DRYER WHIRLPOOL WED6620HC0 "Replaced control , ran diagnostic all checked normal. No error codes . No lint build up at time of service . Job complete."
Near Austin, TX 78723
Dona
Job Details: 08/30/2019
DRYER WHIRLPOOL WED6620HC0
Near Waco, TX 76712
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR HOTPOINT HSS25ATHBCBB Arrived onsite to install new compressor to SxS refrigerator from my prior diagnosis. Removed compressor and installed new replacement along with dye drier and stub using braising methods. Vacuumed unit now to -25 and charged with 4.75oz of R134a refrigerant. Reassembled and tested. Good air flow and frost pattern forming. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
James
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW7040DW0 Arrived on site and tested operation. I found gearcase making a loud grinding noise when in use and basket not sitting level. I also found clutch is not shifting properly. Installed new gearcase and clutch. I found tub off level due to suspension not sitting correctly in cups on outer tub. Corrected suspension and tested operation. U it tests good. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW9351YW00 "Arrived on site for customer complaint of unit not spinning clothes dry, found rear bearing were going out causing basket to get out of balance during spin.
Near Austin, TX 78731
Luis
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site off fully defrost sensor. Removed defrost sensor installed new harness,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws.
Near Austin, TX 78756
Tyler B.
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW94HEXW0 "Arrived on site for unit not draining water. Ran diagnostics and found control communication error, but found it to be from loose connection on user interface, found drain pump seized. Replaced drain pump and tested unit. Unit now operating as designed, no leaks on site"
Near Belton, TX 76513
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for customer complaint of SXS dual evaporator refrigerator leaking brown substance on RC floor. Removed evaporator cover and found drain channel blocked with foam. Removed foam and water flow well into pan. Brown substance is rust from pan. Customer will paint tray. All water connections were dry at time of service
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/30/2019
WASHER MAYTAG MHW3505FW0 Arrived on site for unit that is not draining properly. Inspected unit to find that the front drain holes of the front of the tub were restricted. Open drain holes and tested unit. All operations are normal. All water connections were dry.
Near Canyon Lake, TX 78132
Brandon
Job Details: 08/30/2019
RANGE KITCHENAID KGCU467VSS02 "Arrived on site for customer complaint top panel being scratched, the new part I brought was also scratched, ordering panel. ; ordrng 1 W10910414 (panel-cntl)"
Near Austin, TX 78753
Joseph C.
Job Details: 08/30/2019
DISHWASHER KITCHENAID KUDE20FBBL0 "Arrived on site for “no power to unit” complaint. Inspected unit and found wall switch to be turned off. Turned switch back on. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near New Braunfels, TX 78132
Kevin
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site and inspected refrigerator and found frost buildup on fresh food evaporator. Homeowner has already partially defrosted evaporator and was able to replace thermistor and evaporator motor harness. Evaporator cover panel is good, tabs have not been broken. Customer will leave cooling off on refrigerator for 24 to 36 hours to remove remaining ice. Call Mona has read and signed defrost waiver. Job complete"
Near The Hills, TX 78738
Robert
Job Details: 08/30/2019
WASHER MAYTAG WFW95HEDC0 Arrived on job for complaints of washer not draining properly. During diagnostics test found that the pressure switch is not working properly. Not sensing that the water is draining. Also inspected the drain pump and hose zip tie the hose to the hot water line. Replaced pressure switch and washer tested fine and no leaks detected. Complete.
Near Andice, TX 78628
Lou
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit not level/squared. When the compressor kicked on I could hear the condenser coil vibrating. I remove the back panel to inspect the condenser fan/compressor and all was good. I put the unit back in its place and leveled and squared the unit and the noise stopped. I advised the customer of my findings/repairs. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Brandon
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site for customer complaint of fresh food section not cooling, found compressor running, all fan motors running, test 4 failed to have frost on fresh food evaporator, ordering sealed system parts, evaporators, compressor, 3 way valve, access valve. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE) and 1 W10248589 (evaporator) and 1 W10634642 (valve) and 1 W10756020 (compressor) and 1 W11035765 (evaporator)"
Near Round Rock, TX 78681
Jonathan
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for refrigerator lights working intermittently. Performed diagnostics mode and tested door switches, found responsive. Traced ADC voltage and found failure with LED control. Replaced control and found all working. Tested all other operations. All tested good. Spoke with customer user care guide."
Near Blanco, TX 78606
Brandon
Job Details: 08/30/2019
DRYER MAYTAG MGDB835DW4 "Arrived on site to replace blower wheel and motor, after replacing motor and wheel, unit tested good."
Near Harker Heights, TX 76548
Al
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL MFI2269VEM1 Arrived to install previously ordered part.Removed and replaced the main control.Programmed the unit and unit began cooling.Customer told to wait for 24/28 for optimal cooling.All water lines were dry at the time of service.Job complete
Near Kyle, TX 78640
Kevin
Job Details: 08/30/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site to replace heater and found part was ordered incorrectly. Part needed is left fresh food door fill tube. Disconnected fill tube from the top of the door and ran test 97 And water is dispensed correctly. Once fill tube is replaced indoor ice maker should work properly. Blue wires do not appear to be damaged, Took a picture. Will need to re-order the correct part, no water leaks from connections at time of service; ordrng 1 W11230096 (FILL TUBE)"
Near Elgin, TX 78621
Cliff
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Arrived on site to diagnose a refrigerator that is only giving crushed ice. Tested unit and found dispenser solenoid unplugged due to improper connection. Rewired solenoid properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site to diagnose a microwave with a surface light that is not operating. Found lightbulb failed in unit and advised homeowner. Homeowner will replace bulb and no other repairs are needed at this time.
Near Belton, TX 76513
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived onsite for customer complaint of RC section of french door dual evaporator refrigerator not cooling properly. When arrived, customer had removed items. Removed evaporator cover and found pin hole leak on evaporator. Advised customer of findings. Unit will need new RC evaporator,compressor. Returning with UI as well. OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10779331 (compressor) and 1 W11116006 (evaporator RC)"
Near Austin, TX 78727
Lou
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL KDTE254ESS2 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing no error operated as designed. I found that the upper rack spray arm and lower spray arm ports were clogged. I attempted to clean out the ports but some o the debris fell inside the spray arm ad some debris came out. Also, I found that the dispenser door gasket was hanging out. I advised the customer that the dispenser would need to be replaced, but they advised that they just drop the detergent pod in the tub. I advised the customer that in order for the spray to not get clogged, they would need to remove the big food particles from the dishes before adding them to the dishwasher. Also, they would need to clean the filter once or twice per week depending on how often they use the unit. I made recommendations for use and care and detergent and cleaning agent use. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Brandon
Job Details: 08/30/2019
DISHWASHER LG LDF5545ST.ASTEEUS
Near Austin, TX 78733
Tyler B.
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KSRB25FKSS02 Arrived on site for unit not cooling on rf side. Found diffuser motor stuck and rumbling. Replaced diffuser and tested good.
Near Georgetown, TX 78628
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite for customer complaint of FF items freezing intermittently. Checked temperature and found RC @34F. Found damper stuck open. Will need to order control and return with damper. . All water connections were dry at time of service.; ordrng 1 WPW10631452 (cntrl-elec)
Near Lakeway, TX 78738
Leonardo
Job Details: 08/30/2019
DISHWASHER JENN-AIR JDTSS244GP0 Arrived on site to test unit for unit leaking. Test unit and found unit leaning to the right due to unit not being leveled. Leveled unit correctly test unit and unit test good job complete
Near , TX 78132
Brandon
Job Details: 08/30/2019
VENTHOOD UNKNOWN UXT4230ADS2 "Arrived on site for customer complaint of fan not working, found filter was interfering with fan blade, I adjusted the filter, unit tested good."
Near Round Rock, TX 78681
Thomas L.
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for unit taking o long to complete a cycle. Mrs customer informed me that this unit is extremely noise just like the 1st unit that she had. 1st calibrated unit. Then ran test#2in diagnostics. The gear case is extremely noisy. All water connections are dry.; ordrng 1 W11035751 (gearcase) and 1 W11283592 (MOTOR)
Near Temple, TX 76501
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived onsite for customer complaint of no ice production and not cooling in FC section. Checked temperatures and found FC @ 29F, RC @41F. Found evaporator fans circulating air. Advised that unit will need new compressor to complete repair. ; ordrng 1 CNOTE (2HR JOB) and 1 W11025999 (compressor kit)"
Near Austin, TX 78746
Tyler B.
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site for unit not dispensing. Tested unit on 3 cycles with different water temps and dispensed soap all 3 times, all else checks good"
Near Austin, TX 78734
Andy
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW8040DW4 Arrived on site for washer overload code. Customer stated on arrival that normal loads are fine but big loads shows overload code. Customer had load in washer for me to see. (See SD-QuickPic) Checked for error codes and found only overload code. Tested unit empty and all operations were normal. Talked to customer and instructed on use and care and practice for best performance. Customer stated that she does not believe this to be normal performance and that sometimes this code comes up with just one quit in unit. Called tech line and spoke with Kevin (SR# 7725737934) Made aware of possible issues what was done and found. Was instructed that it is customer loading issues. Was instructed to instruct customer on use and care and practice for best performance. Did as instructed. No water leaks present at time of service.
Near Seguin, TX 78155
Kevin
Job Details: 08/30/2019
WASHER WHIRLPOOL MVWB880BW0 "Arrived on site and found bearings have failed, replaced kit and quoted repair for customer, no water leaks detected at time of service, job complete"
Near Round Rock, TX 78664
Thomas L.
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDT750SAHV0
Near Austin, TX 78748
Leonardo
Job Details: 08/30/2019
OVEN WHIRLPOOL WOD77EC0HS00 Arrived on site to test unit for damaged door. Found front of door damaged on right side corner. Replaced door test unit and unit test good job complete.
Near Austin, TX 78757
Paul
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived onsite for the refrigerator with a no ice condition and not cooling well in either compartment. I found a refrigerant leak at the compressor where the condenser line was soldered in. Ordering c-notes, WPW10466675 compressor, & marking the prescreened dye dryer as UORV.; ordrng 1 C-NOTES (ORDERING SS TECH, 2 HOUR JOB.) and 1 WPW10466675 (COMPRESSOR)"
Near Belton, TX 76513
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL GS5SHAXSQ01 "Arrived onsite to install new ice container and ice door kit to SxS refrigerator from my prior visit’s diagnosis. Removed and replaced all parts, reassembled and tested. Ice now dispenses as designed. No other issues found. All water connections were dry at time of service."
Near Round Rock, TX 78681
Joel G.
Job Details: 08/30/2019
FREEZER FRIGIDAIRE FFH20F2QWC Arrived on site to install part I previously ordered. Replaced and verified operations. Unit starting to cool. Customer to give it 36-48 hrs till it reached set temps.
Near Leander, TX 78645
James
Job Details: 08/30/2019
WASHER LG WM8000HVA Arrived on site and tested operation. I found cold water valve allowing water to constantly flow into washer. Installed new valve and tested operation. Unit tests good and no leaks found after repair. Job complete
Near New Braunfels, TX 78130
Kevin
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and inspected refrigerator and found now there is no frost pattern showing on fresh food evaporator. Spoke with LM and evaporator was possibly punctured during thermistor replacement. Evaporator will need to be replaced. No water leaks from connections at time of service ; ordrng 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W10832994 (compressor) and 1 W11116006 (evaporator)
Near Austin, TX 78749
Leonardo
Job Details: 08/30/2019
DISHWASHER KITCHENAID KDFE104DBL2 "Arrived on site to test unit for unit not working. Found unit getting water in but not spraying. Will need to replaced su,p and motor Will order new sump and motor WPW10605057. Will also replace control board. Office to reschedule ; ordrng 1 WPW10605057 (SUMP AND MOTOR )"
Near Austin, TX 78726
Lou
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the upper deli drawer shelf due to one of the tracks being broken. Tested the drawer and it operated as designed. No water leaks observed during service, job completed."
Near , TX 78606
Brandon
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for customer complaint of intermittent ice maker issue, I replaced ice maker, unit tested good."
Near Copperas Cove, TX 76522
Al
Job Details: 08/30/2019
WASHER MAYTAG MVWX655DW1
Near Killeen, TX 76549
Arthur B.
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite to install new washplate to top load washer from prior visit’s diagnosis. Removed and replaced washplate. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Nolanville, TX 76559
Arthur B.
Job Details: 08/30/2019
DRYER ROPER RED4516FW0 "Arrived onsite to install new front door panel assembly on dryer from prior tech’s diagnosis. Removed and replaced panel, reused drum felt, reassembled and tested. Dryer works quietly as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Leander, TX 78645
Cliff
Job Details: 08/30/2019
ICE MACHINE KITCHENAID KUIP15PRXX0 Arrived on site today and noticed an ice machine that is not producing. Found cutter grid broken. Replaced cutter grid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Joel G.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site to install parts ordered by previous tech. Found FF defrost issue. Will need ff evap cover and main board replaced No leaks detected.; ordrng 1 W11167902 (cover-evap) and 1 W11167902 (cover-evap) and 1 W11177683 (cover-evap)
Near Austin, TX 78749
Luis
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL GD25DIXHB02 "Arrived on site for freezer not defrosting. Ran forced defrost, heater not energizing,removed cover found bimetal good. Found power lead to harness not making fully contact to power,reinstalled lead heater powered on. Defrosted evaporator"
Near Killeen, TX 76549
Arthur B.
Job Details: 08/30/2019
DISHWASHER KITCHENAID KDFE104DSS Arrived onsite for customer complaint of dishwasher not draining. Tested unit and confirmed issue. Found garbage disposal drain hose trapped. Removed blockage. Tested unit and unit now drains as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78717
Paul
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL GC5SHEXNB03 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the icemaker and the unit went thru a harvest and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78664
Jonathan
Job Details: 08/30/2019
DRYER AMANA NED4655EW1
Near Pflugerville, TX 78660
Tyler B.
Job Details: 08/30/2019
MICROWAVE GE PEB7227SLSS "Arrived onsite for lever replacement, got door open, removed unit. Found lever broken, replaced lever and tested good"
Near Blanco, TX 78606
Brandon
Job Details: 08/30/2019
DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for customer complaint of unit having torn gasket, I replaced gasket, unit tested good."
Near Lakeway, TX 78734
Andy
Job Details: 08/30/2019
WASHER MAYTAG MVWB835DC4 Arrived on site for washer leaving lent on clothes. Upon arrival customer showed me a shirt with white residue. Checked for error codes and found over load code. Ran a test cycle and found all operations to be normal. Found service pointer on issue (See SD-QuickPic) instructing to have customer search “White residue” on Maytag website to fine ways to help with issue. Showed to customer and instructed on use and care and practice for best performance. No water leaks present at time of service.
Near Marble Falls, TX 78654
Cliff
Job Details: 08/30/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TW Arrived on site to diagnose a refrigerator that is frosting in the freezer. Tested unit and found large gaps in cabinet liner. Liner will need to be sealed with food grade silicone to complete repairs an gasket will need to be shaped.; ordrng 1 5304469950 (sealant)
Near Austin, TX 78750
Lou
Job Details: 08/30/2019
FREEZER WHIRLPOOL MZF34X16DW00 "arrived on site to ever not cooling. Upon further inspection, I found the unit operating as designed. Placed it in diagnostics and tested two times and it operated as designed. Removed the Evap cover ad found the evaporator with a good frost pattern. I found that the unit is plugged into a bad extension cord that appears to have been spliced and put back together. Moved the cord and the unit shut off and came back on. . No water connected to the unit. Job completed."
Near New Braunfels, TX 78130
Joel G.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site to diagnose scratches on side of fridge. Scratches are on the sides on the cabinet. Called source, spoke w/ Andy, who says we can apply touch up paint but the indentation on some scratches can’t be repaired but it didn’t leave the factory.No leaks detected. File#7725741075.; ordrng 1 W10134625 (tuchup)"
Near Austin, TX 78739
Luis
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for unit not defrosting. Defrosted freezer evaporator replaced thermistor harness assembly ran diagnostics heater,powered on unit working as designed.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Arrived at home to install parts on refrigerator from last call. Gained access to drain pan and filter housing. Removed bad parts and installed new filter housing. Gained access to ice maker and replaced old part with new one. Ran diagnostics and all ran good. No leaking present.
Near Austin, TX 78733
Tyler B.
Job Details: 08/30/2019
OVEN KITCHENAID KEBU107SSS03 Arrive back on site for control replacement. Replaced control and tested unit. Unit is now sending voltage to element but also found the element out of range and needs replaced. ordrng 1 WPW10207398 (elmnt-bake)
Near The Hills, TX 78738
Andy
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KFIS20XVMS2 Arrived on site for refrigerator not dispensing water or ice and UI not letting customer switch. Upon arrival found the lock was on. Pushed on the lock button for 3 seconds and was unlocked. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78724
Joseph C.
Job Details: 08/30/2019
DRYER AMANA NED4655EW1 Arrived on site for “unit not powering on” complaint. Inspected unit and found door switch broken. Removed and replaced door switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78703
Leonardo
Job Details: 08/30/2019
COOKTOP KITCHENAID FS40003003 Arrived on site to test unit for down draft not going up. Test unit and could not find power to unit. Advised customer to call electrician to check power.
Near San Marcos, TX 78666
Kevin
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Arrived on site and inspected refrigerator and found temperatures in both sections are +50° exposed evaporator and found ice on the top, took picture and sent to LM. Will need to bring back a new fresh food evaporator and compressor. No water leaks from connections at time of service.; ordrng 1 FRESHFOODEVAP (PART NOT GIVEN ON BREAKDOWN) and 1 W10143759 (drier (service)) and 1 W10276644 (compressor) and 1 WPW10537710 (pan-drip)"
Near Austin, TX 78705
Tyler B.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Arrived on site for unit not making ice. Found ice stuck half way in mold. Found ice stripper failed, replaced ice maker and tested good. No leaks on site"
Near Austin, TX 78752
Joseph C.
Job Details: 08/30/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for “not powering on” complaint. Inspected unit and found breaker leg to be weak. Recommend customer contact licensed electrician, to facilitate repairs. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Killeen, TX 76542
Al
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived to inspect ice maker issues.Confirmed the complaint and removed and replaced the ice maker.Reassembled and ice maker began cycling, filling and harvesting.Reassembled, all water lines were dry at the time of service.Job complete."
Near Temple, TX 76502
Al
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW8540FW1
Near Georgetown, TX 78628
Jonathan
Job Details: 08/30/2019
REFRIGERATOR MAYTAG MFX2571XEB3 "Arrived on site for refrigerator leaking out of FC and UI panel not responding to touch. Inspected unit and work area, found previous scratches on floor from previous moved appliances. Had customer sign waiver for moving appliances. Performed diagnostics and drain tube frozen. Pulled unit out and found unit had duck bill drain line. Found UI NLA, found when reset unit UI was working properly and not needed. Removed failed drain line and installed updated drain line. Removed ice from FC and drain. Tested defrost cycle and found drain working correctly. Tested all other operations and tested good. No water leaks present.
Near San Marcos, TX 78666
Brandon
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site for customer complaint of unit not working sometimes and making sparking noise, I replaced interlocks, unit tested good."
Near Austin, TX 78732
Andy
Job Details: 08/30/2019
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site for freezer not cooling. Tested and inspected unit and found unit not going into defrost. Ordering heater and harness. Office to schedule as customer needs ASAP appointment. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11103760 (HARNESS ) and 1 WPW10316428 (HEATER)
Near Austin, TX 78732
Andy
Job Details: 08/30/2019
RANGE WHIRLPOOL WFG515S0ES1
Near Liberty Hill, TX 78642
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite to install new compressor and RC evaporator on French door refrigerator from prior tech’s diagnosis. Removed compressor and RC evaporator and installed new replacements using braising methods. Vacuumed unit down to -25. Charged unit with 5.5oz of R134a refrigerant. Reassembled and tested unit. Good airflow coming from evaporator and frost pattern. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78732
Andy
Job Details: 08/30/2019
RANGE WHIRLPOOL KDRS483VSS04 Arrived on site for range smoking. Customer showed video of some coming from right light at 18” oven. Removed and inspected. Found some food debris around light and cleaned. Inspected inside where light is installed and found no issues. Found issues with light itself. Ordering part. Office to schedule as customer needs ASAP appointment.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10307114 (LIGHT )
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/30/2019
OVEN SAMSUNG ne58f9500ss/AA Arrived on site for unit not baking. Found unit powered on but when selecting bake or broil it’ll make you enter temp probe. Heat for split second than say it preheated. Reset breaker with no fix. Removed all panels and user interface. Unplugged and re did all connections found bad connection on probe wires to user interface. Tested unit. No heating properly and user interface working as designed. ; ordrng 1 CNOTE (COLLECT 159.99 CC ON FILE)
Near Buda, TX 78610
Leonardo
Job Details: 08/30/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for damaged panel. Found panel damaged replaced panel no damaged found on new panel job complete.
Near Austin, TX 78703
Scott
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for washer not ending cycle . Ran diagnostics ,no error codes and unit ran test cycles normal . Also ran quick wash cycle on normal . All checked good . Couldn’t duplicate error . Called tech line to document . No water leaks detected at time of service . Job complete .Sr 7725738619"
Near Leander, TX 78641
Jonathan
Job Details: 08/30/2019
WINE COOLER WHIRLPOOL WUB50X24HZ00 "Arrived on site for wine cooler not cooling. Per temperature test and found temperature within range. Inspected evaporator and found good frost pattern. Powered unit and off while measuring amp draw to compressor, found within range. Tested defrost cycle and found working. Found cabinet interfering with door and not allowing to close properly. Corrected unit and tested door opening and closing. All tested good, no water leaks present."
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/30/2019
WASHER MAYTAG SAV205DAWW "Arrived on site for customer complaint of unit stopping mid cycle, I tested unit, everything tested good. Possibly a faulty lid switch.