Near Austin, TX 78725
Joseph C.
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “ice buildup in freezer” complaint. Inspected unit and found mullion not mating with cabinet. Adjusted mullion and heated gasket to mate better with cabinet. Adjusted feet to even doors. No leaks detected, at time of service."
Near New Braunfels, TX 78130
Kevin
Job Details: 07/30/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site and found saved error codes for, Main control fault, and long fill. Tested all functions in manual diagnostics and everything is operating correctly. Replaced control board, no water leaks detected at time of service."
Near Hutto, TX 78634
Joel G.
Job Details: 07/30/2019
DRYER MAYTAG MEDX655DW Arrived on site to diagnose dryer not heating. Found fuse open. Replaced the high limit and fuse together in case element took fuse out but also found venting a little plugged up. Replaced parts and verified operations. Informed customer of regular venting cleaning and fire hazards.
Near Temple, TX 76502
Al
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived to install previously ordered door.Removed and replaced the door.Unit works as designed.All water lines were dry at the end of service.
Near Copperas Cove, TX 76522
Al
Job Details: 07/29/2019
WASHER ROPER RTW4516FW2 Arrived to install previously ordered parts. Removed and replaced the inlet assembly and latch.Reassembled the unit and unit began operating as designed All water lines were dry at the end of service.Job complete
Near Austin, TX 78744
Brandon
Job Details: 07/29/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not locking the lid, I ran diagnostic test and found lid lock tested good a dozen times, and all other functions tested good at time of service repair. I ran calibration cycle, unit tested good."
Near Austin, TX 78745
Brandon
Job Details: 07/29/2019
DRYER MAYTAG MGDB765FW0 "Arrived on site for customer complaint of clothes getting stuck under lint screen, found grill was warped, I replaced grill, unit tested good."
Near San Marcos, TX 78666
Luis
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRT108FZDW02 "Arrived on site for no cool. No frost formation on evaporator compressor is running checked low side pressure reading -20 diagnosed leak in system. Installed a new evaporator and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/29/2019
VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site to replace the control due to rust and the lightbulbs. Replaced all parts and tested the unit. Unit works properly and job complete.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/29/2019
MICROWAVE WHIRLPOOL WMH31017HZ Arrived on site to diagnose a microwave that will not heat. Found magnetron capacitor and diode shorted out. Replaced all three parts and tested unit. Found all is functioning properly at this time.
Near West Lake Hills, TX 78746
Leonardo
Job Details: 07/29/2019
OVEN WHIRLPOOL KEBS279BSS00 Arrived on site to test unit for glass broken. Found bottom oven glass was cracked from self cleaning and top was cracked as well. Replaced both glass test unit and unit test good job complete.
Near Maxwell, TX 78656
Luis
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for no ice and breaker tripping. Powered unit on compressor powered on unit did not trip breaker,ran diagnostics found unit working correctly. Ran icemaker through a cycle water filled icemaker unit working as designed."
Near Austin, TX 78735
Brandon
Job Details: 07/29/2019
DRYER AMANA NED4655EW0 "Arrived on site for customer complaint of unit not heating, found heating element grounded to frame causing element to fail and cut off to fail, I replaced both parts, unit tested good."
Near Temple, TX 76502
Arthur B.
Job Details: 07/29/2019
WASHER WHIRLPOOL WTW7500GC2 Arrived onsite for customer complaint of top load washer not spinning clothes out. Ran diagnostics and found error code F0E3 (Off Balance). Cleared error code and ran test 052. Unit completed successfully. Advised customer on how to load clothes and soap measurements. No other issues found. All water connections were dry at time of service.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/29/2019
DRYER MAYTAG MED5500FW1 Arrived on site to diagnose a dryer that is not heating. Found bad thermal limit on heating assembly. Replaced limit and cut off stats and tested unit. Found all is functioning properly at this time.
Near Luling, TX 78648
Kevin
Job Details: 07/29/2019
WASHER WHIRLPOOL WTW8500DC2 "Arrived on site and inspected washer and found F6E2 for lost communication between control board and control panel. Replaced both and ran test 52 and tested 51 and both completed properly. No water leaks from connections at time of service, job complete."
Near Buda, TX 78610
Leonardo
Job Details: 07/29/2019
DISHWASHER MAYTAG MDB4949SHW0 Arrived on site to test unit for unit not washing. Test unit and found shorted control board. Replaced board test unit and unit still not washing. Replaced sump and motor test unit and unit test good job complete
Near Round Rock, TX 78665
Joel G.
Job Details: 07/29/2019
WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose washer sheet stuck under agitator. Had to completely break agitator in order to loosen the bolt. Bolt stripped on gearcase. Replaced all parts and verified operation. No leaks detected.
Near Austin, TX 78750
Andy
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRF540CWBB00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76549
Al
Job Details: 07/29/2019
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived to inspect strange noises from customers microwave.Couldn’t duplicate the issue so told customer to record next time it’s happens for proof of the noise.UNIT HEATS AND NO UNUSUAL SOUNDS HEARD THIS DATE.JOB COMPLETE
Near New Braunfels, TX 78130
Luis
Job Details: 07/29/2019
FREEZER FRIGIDAIRE LFFH12F7HWJ Arrived on site for door issues. Found bottom left corner of gasket not sealing to cabinet. Remolded freezer door gasket checked door seal good.
Near Killeen, TX 76542
Al
Job Details: 07/29/2019
DRYER ROPER RED4516FW0 "Arrived to inspect dryer not starting. Removed the rear panel and checked continuity on all parts. All parts had continuity.Checked voltage at the wall and at the back of the unit and got the required voltage.Called Rick At Whirlpool Tech line.I was instructed to check voltage at the light blue to white with push to start depressed.2nd light blue to ground it’s in the neutral leg ( dad, PTS, wireLight blue L1 to white Neutral is motor. 120 volts.Sr7725461087Unit motor has a bed centrifugal switch. Ordering motor, blower wheel and pts.Needs more work ; ordrng 1 279827 (MOTOR-DRIVE) and 1 WP694089 (BLOWER WHEEL) and 1 WPW10420741 (PTS SWITCH )"
Near Kingsland, TX 78639
Cliff
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KRFC300EWH01 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Found no water coming from waterline at wall and no failures to refrigerator itself at this time. Homeowner will need a plumber to correct incoming water issue to complete repair.
Near Austin, TX 78717
Andy
Job Details: 07/29/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer door issues tested and inspected unit and found failed door hinges. Ordering door hinges and will need to replace door to complete repairs. ordrng 1 WP8066056 (HINGE ) and 1 WP8066057 (HINGE )
Near Austin, TX 78732
Paul
Job Details: 07/29/2019
REFRIGERATOR JENN-AIR JFC2290RTB00 Arrived onsite for the refrigerator with the left hand door not closing properly and excessive condensation on the mullion. I found the unit out of level due to the floor out of level from left to right in the rear. Ms had a extra floor plank and I installed it on the RR and leveled the refrigerator straightening the chassis. The door and mullion closed and worked as designed. I showed ms how to turn on the humidity control and explained this would stop the sweating. Call complete.
Near Gatesville, TX 76528
Arthur B.
Job Details: 07/29/2019
OVEN WHIRLPOOL WOD51EC7HS01 Arrived onsite for customer complaint of wall oven getting error code F8E0 (Upper Blower Fan Speed). Tested unit and found blower fan not coming on. Removed and replaced upper rear blower fan. Reassembled and tested unit. Unit now works as intended. No other issues found.
Near Hutto, TX 78634
Steve C.
Job Details: 07/29/2019
WASHER ROPER RTW4640YQ0 Arrived on site for the units is not working properly. Office will need to reschedule the customer.; ordrng 1 CNOTE (LOWE’S EXTENDED WARRANTY )
Near Austin, TX 78739
Luis
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for water leaking. Found frozen drain in freezer section,defrosted freezer drain checked water flow through drain,water draining correctly. Found no ice or frost located on either evaporator coil"
Near Temple, TX 76501
Arthur B.
Job Details: 07/29/2019
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found no continuity on element. Removed and replaced element. Reassembled and tested unit. Dryer now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Buda, TX 78610
Leonardo
Job Details: 07/29/2019
RANGE KITCHENAID KSEG950ESS2 Arrived on site to test unit for lights not working. Test unit and found burned out light bulbs. Advised customer to buy new oven high heat bulb. Job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/29/2019
VENTHOOD KITCHENAID UXB1200DYS0 Arrived on job for complaints of not working. Found breaker tripped. Trying to reset breaker will not disconnect completely the vent and breaker good. One by one removed all switches black wires and breaker not working. Test black wire of harness to ground and found shorted harness. Will need to find harness not listed in pares; ordrng 1 CNOTE (NEED HARNESS )
Near Cedar Park, TX 78613
James
Job Details: 07/29/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site and inspected drum seal. I found that the frayed part is normal stitching for the rear seal. Unit operating as designed. Job complete
Near Austin, TX 78750
Andy
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
Near The Hills, TX 78738
Paul
Job Details: 07/29/2019
ICE MACHINE WHIRLPOOL KUIX535HPS00 Arrived onsite for the ice machine making a loud screeching sound. Ms had a recording of the sound and it sounded like the recirculating pump was running dry. Ms stated the unit never stopped making ice. I tested the unit and all components were working as designed and all sound normal. Call complete.
Near Waco, TX 76712
Arthur B.
Job Details: 07/29/2019
COOKTOP JENN-AIR JGD8130ADS "Arrived onsite for customer complaint of gas cooktop RR and RF valve not coming or igniting. Removed frame and found both valves seized. Also found igniter harness broken in burner assemblies. Reassembled. Will return with RF valve and igniter block. No gas leaks detected at time of service.; ordrng 1 WP74006156 (valve- top)"
Near Temple, TX 76502
Al
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived to install previously ordered part.Removed and replaced the UI. Reassembled and unit now works as designed.All water lines were dry at the end of service.Job complete
Near Waco, TX 76712
Arthur B.
Job Details: 07/29/2019
DISHWASHER MAYTAG MDB4949SHW0 Arrived onsite to install new console assembly to dishwasher from my prior visit’s diagnosis’s. Removed and replaced console assembly. Reassembled. All works as designed. No other issues found. All water connections were dry attime of service.
Near Driftwood, TX 78619
Robert
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of water leaking from icemaker area. Ran check for voltage to heater and in test mode voltage is good but in run mode no voltage called tech line and they said to replace UI Control. ; ordrng 1 W10894103 (cntrl-elec)
Near Austin, TX 78753
Scott
Job Details: 07/29/2019
WASHER LG WM3670HWA "Arrived on site replaced stator and motor . Checked shocks and bellows , all checked normal . Nonwater leaks detected in cabinet area . Ran diagnostics cycle all checked normal . No error codes . Job complete ."
Near , TX 78610
Leonardo
Job Details: 07/29/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for burner not igniting. Test unit and found ignitor harness not sitting correctly on valve not igniting when turning. Secured connection test unit and unit test good job complete
Near Buda, TX 78610
Robert
Job Details: 07/29/2019
DRYER WHIRLPOOL WED8500BW0 Arrived on job for complaints of noise and turning off. Found 240v from L2 and neutrally. Power cord installed correctly but socket not wired correctly.
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/29/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for the unit will not start. Found the unit is in store demo and unable to heat. Disable the demo mode and tested unit. Unit works properly and job complete.
Near Austin, TX 78731
Scott
Job Details: 07/29/2019
RANGE JENN-AIR JGRP436WP02 "Arrived on site for unit not hitting temps and long preheat times . Ran diagnostics , found unit was in wrong model number set up . Reprogrammed to correct model . Ran temp check all checked out . No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78745
Brandon
Job Details: 07/29/2019
WASHER WHIRLPOOL WTW8600YW0 "Arrived on site for customer complaint of loud noise, found bearings to be faulty.
Near Austin, TX 78703
Wesley
Job Details: 07/29/2019
REFRIGERATOR JENN-AIR JFC2290RTB02 Arrived on site and found unit operating as designed. Adjusted and leveled unit and instructed customer on design and placement of shelves and drawer components. All checks good.
Near , TX 78642
Lou
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "arrived on site to inspect refrigerator lights and water not dispensing. Upon further inspection, the customer advised that the lights are working now, but the unit doesn’t dispense water. When I opened the left RC door, I noticed that the pantry control light wasn’t on. I removed the pantry control and found a large amount of liquid inside the reservoir in the pantry door and the control connections were oxidized/corroded and one of the wires had broken off.. No water leaks observed during service, job completed."
Near Elgin, TX 78621
Steve C.
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 Arrived on site to replace the freezer door due to being warped. Replaced the freezer door and found the nameplate did not come with the new door. Will need to order the new nameplate.; ordrng 1 W10839793 (nameplate)
Near Austin, TX 78727
Andy
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for refrigerator broken part. Tested and inspected unit and found misaligned drawers. Realigned and spoke with customer on use and care and practice for best performance. No water leaks present at time of service.
Near Waco, TX 76712
Arthur B.
Job Details: 07/29/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for customer complaint of ice machine still not producing ice after control and water level sensor install. Tested unit and found recirculating pump hose was not fully secured to pump casing poor water flow to evaporator. Also found loud noise coming from water valve. Found water valve solenoid extremely hot. Removed and replaced valve. Reassembled and tested unit. Found water filling as intended as well as water flowing on evaporator. Observed slab of ice forming. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78730
Paul
Job Details: 07/29/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived onsite for the refrigerator with a no ice condition. Mr stated that the unit hadn’t made ice for two weeks and it started making ice this morning. I found the FC temp at 13 degrees on arrival. Upon further inspection I found multiple issues that would cause no ice issues. I found the condenser pact with animal hair and a large gap in the drain tube because it was twisted. I straightened the drain tube and fastened it properly and it sealed correctly. I cleaned the condenser coil and the ice maker went into a harvest. Mr also stated some ice had built up on the FC evaporator cover after the FC door had been left cracked open. Mr had removed the ice. I tested the defrost circuit and found the bimetal closed. I ran a forced short defrost and the unit worked as designed. Call complete.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/29/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived on site showing us a washer that is making unusual noise. Tested unit and found gearcase bearings worn out.
Near New Braunfels, TX 78130
Luis
Job Details: 07/29/2019
REFRIGERATOR FRIGIDAIRE MFI2665XEM8 Arrived on site for door issues. Door not sealing adjusted freezer door checked door seal good.
Near Austin, TX 78739
Luis
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM1 "Arrived on site for failed heater on fill tube. Removed fill tube installed new fill tube assembly,ran icemaker through a cycle water filled icemaker."
Near New Braunfels, TX 78130
Luis
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site for noise compaint. Found condenser coil vibrating on cabinet. Adjusted condenser coil,adjusted mounting bracket powered unit on noise no longer present."
Near Round Rock, TX 78665
Joel G.
Job Details: 07/29/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose dishwasher no drying well and spray arm had fallen off. Customer put the spray arm back on and hasn’t fell since. I verified spray arm is fine and snaps in place. Ran diags, no error codes and heater comeS on just fine and all functions work well. Informed customer of the plastic tubs and plastics do not dry all the way even when using rinse aid but after cycle is done, door needs to be left open to allow better drying. Customer understands. No leaks detected."
Near Kyle, TX 78640
Luis
Job Details: 07/29/2019
FREEZER WHIRLPOOL WRX735SDHZ02 "Arrived on site for freezing in fresh food and ice build up in freezer. Found gasket not making contact in ice bin housing liner. Installed gasket correctly to prevent cold air from migrating into fresh food. Found magnetic strip not fully inserted to corners of gasket,also found liner pulled away on freezer door ordering new freezer door and gasket; ordrng 1 W11307257 (FZR DOOR SS) and 1 WPW10714545 (GASKET)"
Near Kyle, TX 78640
Kevin
Job Details: 07/29/2019
DRYER WHIRLPOOL GEW9200LW1 "arrived on site and inspected dryer and found thermistor reading is off, confirm control board and wiring is correct.no interior lint buildup found in dryer, job complete."
Near Leander, TX 78641
James
Job Details: 07/29/2019
WASHER MAYTAG MVWB725BW0 Arrived on site and tested operation. I found unit has an f51 error. Inspected drive system and found retaining bolt for rotor has backed out. Used blue lock tite to secure bolt and tested operation. I found the error did not return and unit working properly. Job complete
Near Austin, TX 78727
Andy
Job Details: 07/29/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to install previously diagnosed parts. Inspected unit and found rust due to manufacture defect. (See SD-QuickPic) Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Temple, TX 76504
Arthur B.
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite form customer complaint of SxS refrigerator leaking water in RF section. Found ice maker mold leaking water. Removed and replaced icemaker assembly. Observed water filling. Found no leaks. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Al
Job Details: 07/29/2019
DRYER WHIRLPOOL MEDB835DW4 "Arrived to inspect unusual dryer noise.Confirmed a humming noise inside the unit.During disassembly I found a damaged black sock logged in the blower wheel.Removed the item, reassembled and unit tested as designed.No lint buildup observed at the end of service.Customer satisfied Job complete."
Near Round Rock, TX 78664
Steve C.
Job Details: 07/29/2019
DRYER MAYTAG MGDB765FC0 "Arrived on site for the unit is not heating. Tested the unit and unit will rotate and tumble but no heat. All connections and fuses check good. Replaced the control and still nothing works. The unit will need a new motor, main harness, motor switch and blower wheel. ; ordrng 1 W10847984 (belt switch) and 1 W10907916 (harns-wire) and 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)"
Near Dripping Springs, TX 78620
Robert
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace gasket for icemaker door. After replacement test operation.
Near Austin, TX 78724
Joseph C.
Job Details: 07/29/2019
RANGE GE JGBP33CEH3CC "Arrived on site for “surface burners not igniting” complaint. Inspected unit and found spark module faulty. Ordering new. No leaks detected, at time of service.; ordrng 1 WB13K25 (spark module)"
Near Manor, TX 78653
Joseph C.
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker inlet valve heater shorted. Removed and replaced freezer door. Refilled unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78704
Wesley
Job Details: 07/29/2019
RANGE WHIRLPOOL SVE47100B
Near Hutto, TX 78634
Steve C.
Job Details: 07/29/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for the unit will not turn on. Found the unit is unplugged. Plug the unit back in and found the drain pump will constantly be on. Found the control is resetting. The unit stopped draining and calibrated the unit. Unit works properly and all water connection were dry at the time of service.
Near Austin, TX 78732
Paul
Job Details: 07/29/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for the dishwasher with the door not closing properly. Ms stated the door doesn’t stay close when the unit is running. I found a bur on the door catch and the door hinges bent. I replaced the catch and the hinges. The unit is working as designed. Call complete.
Near Austin, TX 78746
Scott
Job Details: 07/29/2019
COOKTOP KITCHENAID KCGD506GSS00 Arrived on site for big yellow flames . Found unit need to be converted to propane . Used customers looking kit that came with unit . After conversion unit has proper flame on all burners . Nogas leaks detected at time of service . Job complete .
Near Austin, TX 78730
Paul
Job Details: 07/29/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived onsite for the microwave to replace the previous diagnosed parts. I replaced the MW AM. I found the UI that was sent used. The box bands had been cut off, the box was taped, the inner bands had been cut off and the control removed from the bag. I tested the unit and the cavity light still would not come on and the F6E8 reappeared. I changed the oven appliance manager and had the same results. I explained to the customer that we would need to get with techline and get the call RS.
Near Austin, TX 78741
Brandon
Job Details: 07/29/2019
DRYER WHIRLPOOL WED4850HW "Arrived on site for customer complaint of unit not tumbling, I found broken belt, I replaced repair kit, unit tested good."
Near San Marcos, TX 78666
Leonardo
Job Details: 07/29/2019
COOKTOP LG LRE3061BD/00
Near Buda, TX 78610
Leonardo
Job Details: 07/29/2019
COOKTOP WHIRLPOOL WEE510S0FW0 Arrived on site to replaced board. Replaced board test unit and broiler and bake working job complete.
Near Austin, TX 78727
Andy
Job Details: 07/29/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on site for washer making noise tested and inspected unit and found loose agitator. Removed and reseated and tighten properly. Tested unit and all operations are normal. No water leaks present at time of service.
Near Salado, TX 76571
Joel G.
Job Details: 07/29/2019
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to diagnose ice machine getting too hot and damaging cabinets. Ran diags, verified all functions are correct and work fine. Called source, spoke w/ Rick, and says ice machine needs to have 15 inches across, 34 inches minimum top to bottom and 24 inches front to back of clearance but ice machine itself is fine. Says only reason this would ever happen is if it’s not installed properly. No leaks detected."
Near Austin, TX 78734
Paul
Job Details: 07/29/2019
REFRIGERATOR MAYTAG MFX2876DRM00 Arrived onsite for the refrigerator that starts dispensing water on its oWn and will also dispense ice on its own sometimes. I tested the unit multiple times for ice and water and the unit worked correctly every time. The unit never failed. Mr stated that if it happens again he will video it. Mr stated that after it happened the last time he unplugged the unit and shut the water off but since he re-powered the unit It hasn’t failed. I suspect multiple issues with the diodes in the harness to the valves and a UI issue that was corrected when the unit was power cycled but cannot get the issue to repeat at this time. I explained this to mr and also stated that the unit might have a bad valve or water pressure issue. The water pressure was slightly higher than normal but not high enough that it should have cause the water dispensing issue. Mr also stated he only opened the wall valve up a 1/4 turn and would leave it this way to see if this solves the issue
Near Austin, TX 78759
Wesley
Job Details: 07/29/2019
ICE MACHINE WHIRLPOOL KUIC15PHZS Arrived on site for needed bin thermistor. Advised customer on function and bypassed external drainpump due to pump failure. All else checks good. Advised that in line filter was 7 years old and needed to be replaced for proper filling function.
Near Killeen, TX 76542
Al
Job Details: 07/29/2019
DRYER WHIRLPOOL NED4655EW1 "Arrived to inspect dryer not cutting off.Problem was actually in the outlet.Voltage checks were L1/L2=0, L1/N=121, L2/N=119Customer notified of electrical repair and will contact an electrician for repairs.Customer also had washer on GFCI.Job complete"
Near Kyle, TX 78640
Kevin
Job Details: 07/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found vent is leaking, disassembled door and found gasket for vent has failed. Replaced deflector and vent and it is now operating properly. No water leaks from connections at time of service, job complete"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to level doors on refrigerator. Adjusted hinges and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Luis
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for food freezing. Checked door gasket good,removed icemaker assembly found foam gasket between icemaker housing and liner warped. Repaired foam gasket installed icemaker housing installed foam gasket seal correctly in liner."
Near Austin, TX 78703
Wesley
Job Details: 07/29/2019
WASHER MAYTAG MVWB765FW3 Arrived onnsite and replaced bad valve. Unit is now operating as designed. Found standpipe to be clogge and NeEd’s plumber prior to use or there will be flooding. Advised customer accordingly. All checks good.
Near Austin, TX 78747
Robert
Job Details: 07/29/2019
WASHER MAYTAG MVWB835DW2 Arrived on job for complaints of not starting. Found start button not working.After replacement test operation. No leaks detected at time of service
Near Kingsland, TX 78639
Cliff
Job Details: 07/29/2019
DRYER WHIRLPOOL WED5620HW0 Arrived on site to diagnose a dryer that is not responding properly to user input. Found failed control panel causing issue. Control panel will need to be replaced to complete repairs..; ordrng 1 W11378949 (PANEL)
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/29/2019
WASHER MAYTAG MVWB765FW3 Arrived on site to repair unit that intermittently will not start or turn off the end of cycle light. Tested unit and found lid lock failure code stored. Also found weak water inlet pressure.Also the control would not allow me to enter diagnostics. Replaced failed component and tested. All water connections were dry.
Near Austin, TX 78757
Wesley
Job Details: 07/29/2019
DISHWASHER IKEA IUD7555DS3 Arrived on site and found unit operating with leak in drain hose. Ordering drain hose to repair. ; ordrng 1 WPW10545278 (hose-drain)
Near Dripping Springs, TX 78620
Robert
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on job for complaints of noise. Found condenser fan blade not balanced. Replaced fan blade and test. Noise normal now.
Near Austin, TX 78725
Joseph C.
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “uneven doors that don’t seal and freezing in fresh foods area” complaint. Inspected unit and found doors uneven, not allowing doors to seal properly. Adjusted doors to level condition. Instructed customer on proper shelf loading. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 07/29/2019
COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on site and found setting indicators missing from around knobs making it that the burner setting could only be visible and not set based on indicators. Installed new top and tested. Unit tests good. Job complete
Near Austin, TX 78702
Wesley
Job Details: 07/29/2019
DRYER WHIRLPOOL MGD6000AG1 Arrived on site and found lights and button function but no motor or heat function.
Near Austin, TX 78722
Joseph C.
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KFCS22EVMS5 "Arrived on site for “water flooded icemaker and floor” complaint. Inspected unit and found icemaker and dual valve to be faulty. Removed and replaced icemaker and fill ted unit. Unit is performing as designed. No leaks detected, at time of service."
Near Lakeway, TX 78738
Paul
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KSSO48FMX01 Arrived onsite for the refrigerator that is cold in the freezer but warm in the refrigerator. I found the freezer at 5 degrees and the refrigerator at 50 degrees. I found no air flow into the RC from the FC. I found the dampener open. I found the sealed system working as designed. I disassembled the back wall of the freezer and found the foam block that prevents air from returning to the evaporator on the right side of the evaporator flipped 90 degrees allowing air to get by it and not go in the refrigerator. The frost pattern on the coil was good. The unit is working as designed and when we left there was 33 degree air coming thru the dampener. Call complete.
Near Austin, TX 78745
Leonardo
Job Details: 07/29/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not working. Test unit and found board not responding. Replaced board test unit and found glow ignitor not working correctly. Replaced ignitor test unit and unit pre heated to 350 job complete.
Near Austin, TX 78735
Leonardo
Job Details: 07/29/2019
RANGE JENN-AIR JES1450DS0 Arrived on site to test unit for bottom drawer not closing. Test unit and found drawer had come off the glides. Secured drawer to glide test unit and unit test good job complete
Near Austin, TX 78748
Brandon
Job Details: 07/29/2019
WASHER LG WT7600HKA "Arrived on site for customer complaint of noise during cycle, found nail between tub and basket. I removed tub and nail, unit tested good.
Near Austin, TX 78745
Leonardo
Job Details: 07/29/2019
OVEN ELECTROLUX FFEW2425QSC Arrived on site to test unit for panel not secured on right side. Test unit and found panel not sitting correctly on shell. Secured panel test unit and unit test good job complete.
Near Austin, TX 78735
Brandon
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KSSC48QVS05 "Arrived on site for customer complaint of unit frosting in freezer section, found air leak, gasket not creating a seal. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WP2266901 (gasket-fip)"
Near Buchanan Dam, TX 78609
Lou
Job Details: 07/29/2019
MICROWAVE KITCHENAID KMHC319EBS2 "arrived on site to install previously diagnosed and ordered part. Per technician CL’s diagnosis, I removed and replaced the main control board due to failure and tested. Unit operated as designed. Job completed."
Near New Braunfels, TX 78130
Kevin
Job Details: 07/29/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and inspected dishwasher and found rinse aid dispenser is not working. Replaced dispenser assembly. Dishwasher is now correct no water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/29/2019
WASHER GE GTWN4250D1WS arrived on site for noisy operation during agitation. Tested unit to find that the outer tub is leaking badly into the shaft assembly. Both tub and shaft assembly will need to be replaced.