We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Georgetown, TX 78633
Jonathan S
Job Details:
06/28/2021
Arrived on site for microwave having error F2-E1. Inspected unit and work area. Found unit under 3 year warranty (MS) confirmed. Attempted to perform diagnostics mode and would not allow due to stuck key error. Cleaned UI and attempted diagnostics mode again. Will need to replace UI and continue to diagnostics for door open and close failure. Found no ETA available on UI. Office to schedule return when ETA is available.; ordrng 1 W10444132 (CONTROL PANEL) and 1 W11398764 (FILTER NOISE )
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB4
Near Pflugerville, TX 78660
Wesley
Job Details:
06/28/2021
"Arrived onsite and replaced mag, cap and diode together to repair microwave operation. All checks good. Unit is now operating as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Holland, TX 76534
Tyler
Job Details:
06/28/2021
"(Tw) On-site for washer making noise during spin. No error codes present. Replaced control due to service pointer. Tested unit during agitate and high spin. Some of the noise was no longer present, but unit still had a scratching noise doing part of spin. Was not sent with gearcase, cam, belt. Ordering gearcase, cam, belt. Also ordering motor just in case. Office to reschedule due to part availability. ; ordrng 1 W11423758 (Gear case) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78633
Jonathan S
Job Details:
06/28/2021
Arrived on site for washer taking house to wash. Inspected unit and work area. Performed diagnostics mode and found motor fault error code. Gained access to motor and found actuator at fault. Corrected actuator and added zip tie tie as temporary repair unit part can replaced. Ran calibration cycle and ran in normal test mode. Found able to operate until part can be replaced. Found bo eta on part. Office to schedule appointment when ETA is available.; ordrng 1 W10913953 (ACTUATOR )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Pflugerville, TX 78660
Wesley
Job Details:
06/28/2021
Arrived onsite for produce freezing on the top shelf. large shelf installed on very top track and had produce directly underneath the outgoing air port. Moved shelf and advised customer on design of fridge and on ways to reduce condensation symptoms.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lago Vista, TX 78645
Justin
Job Details:
06/28/2021
Arrived on site to install previously diagnosed parts. I installed the new actuator and then tested the unit. I found it running through a diagnostics cycle as designed. I manually activated the spin and agitate and it shifted as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Georgetown, TX 78626
Tommy
Job Details:
06/28/2021
Arrived onsite for refrigerator filter being stuck. Upon arrival found unit filter housing not catching on filter due to be incorrectly clipped during install. Reclipped and removed old filter installed new and tested housing. Housing is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kayman
Job Details:
06/28/2021
Arrived onsite for range with oven door separating. Upon inspection I found the outer door panel separating from the glass. The double sided tape seems to be wearing off. I added some heat resistant adhesive to the tape spots to correct the separation. I advised the customer to use the oven at 400 to ensure the adhesive holds at higher temps. Job compete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Canyon Lake, TX 78133
Andrew
Job Details:
06/28/2021
Arrived on site to test unit for frost building up in RC. Found evap motor not engaging. Needing evap motor to fix issue. ; ordrng 1 W11087438 (Evap motor/harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78702
Scott
Job Details:
06/28/2021
Arrived on site for frost building up on front left side of freeze compartment. Found door not sealing and causing gap on left side . Replaced rail slides both sides . Door is now closing properly . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78753
Scott
Job Details:
06/28/2021
Arrived on site for longer then normal . Found cycle thermostat ohm out of range . Replaced thermostat. Ran air flow and found small air restriction. Recommended cleaning exterior vent. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Liberty Hill, TX 78642
Cliff
Job Details:
06/28/2021
Arrived on site to diagnose a refrigerator that is not sealing properly. Found doors not leveled at time of installation. Leveled unit properly and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Paige, TX 78659
Matthew
Job Details:
06/28/2021
Arrived onsite to replace previously diagnosed parts. Replaced actuator. Calibrated and tested unit. All passed. No error codes at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near New Braunfels, TX 78132
Andrew
Job Details:
06/28/2021
"Arrived on site to test unit for no ice production. Found ice maker responding to diagnostics. Ice maker fill valve operating as designed. Found error code E5(bad ice maker thermistor). Found ice maker fan running weak. Replaced ice maker and fan, tested unit unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dripping Springs, TX 78620
Jacob
Job Details:
06/28/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78744
Leonardo
Job Details:
06/28/2021
Arrived on site to test unit for heating element not working. Test unit and found no error codes. Turned element on and element working as designed. Advised customer to use rinse aid to help unit dry better job complete.
We serviced a
WHIRLPOOL OVEN
Model WMH32519HZ4
Near Pflugerville, TX 78660
Wesley
Job Details:
06/28/2021
Arrived onsite and replaced control for sensor features not always working. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near New Braunfels, TX 78130
Noah D
Job Details:
06/28/2021
"Arrived on site to inspect unit for not powering on and allowing use. Upon inspection found the unit was not wired at all, the input wires had been tied together causing the short, installed unit and tested. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS6
Near Austin, TX 78732
Brandon
Job Details:
06/28/2021
"Arrived on site for customer complaint of fan not working, I removed unit and found multiple wire harnesses and ribbons damaged. Ordering controls and harnesses. ; ordrng 1 W11443147 (Control) and 1 W11389852 (UI) and 1 W11196080 (Capacitor) and 1 W11391783 (Hood control) and 1 W11300413 (Harness) and 1 W11101065 (Harness) and 1 W11421368 (Harness) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Austin, TX 78733
David Z
Job Details:
06/28/2021
"Arrived on site to diagnose refrigerator that was not making ice. On arrival customer informed me that the unit had starts making ice, but it was clumpy. Checked ice bucket and found some ice pieces stuck together. Cleaned out condenser coils, and tried to replace icemaker.. ; ordrng 1 Wpw10300022 (Icemaker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Lago Vista, TX 78645
Justin
Job Details:
06/28/2021
Arrived on site to install previously diagnosed parts. I installed the new sump and motor and then tested the unit. No leaks present at the time of service. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Spicewood, TX 78669
Brandon
Job Details:
06/28/2021
"Arrived on site for customer complaint of of unit having high flames, I adjusted all burners and plunger inside regulator, unit tested good."
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Spring Branch, TX 78070
Andrew
Job Details:
06/28/2021
"Arrived on site to test unit for not cooling. Unit was unplugged upon arrival. Plugged unit in and ran diagnostics. Found control not responding well. Also found thermistors were out of range. Compressor pulling 1amp. Condenser motor operating as designed. Heater tested good. Evap motor working good. Recommended replacing thermistors,control and start device.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH75021HZ0
Near New Braunfels, TX 78130
Andrew
Job Details:
06/28/2021
Arrived on site to test unit for not heating. Found diode was still good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Liberty Hill, TX 78642
Cliff
Job Details:
06/28/2021
Arrived on site to diagnose a dryer with long dry times. Found clogged external venting preventing proper airflow through unit. Advised homeowner on findings and no further repairs on dryer can correct issue. Homeowner will need to have venting cleaned to complete repairs.
We serviced a
JENN-AIR RANGE
Model JGD3536GS00
Near Austin, TX 78730
Kevin
Job Details:
06/28/2021
"Arrived on site and converted cooktop to propane, took one picture of repair, job complete"
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Marble Falls, TX 78654
Cliff
Job Details:
06/28/2021
"Arrived on site to diagnose a washer that is not cycling properly. Found drain pump failing, also bleach dispenser leaking, and stator/rps sensor issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78665
Jimmy J.
Job Details:
06/28/2021
"Arrived on site to install previously diagnosed parts. Removed evaporator cover, RC fan, thermistor, and drain pan. Used steamer to remove large portion of ice still frozen to evap cover, drain pan, and fan. Installed new evaporator cover, RC fan, thermistor, and drain pan. Left leave behind pamphlet with customer because they hadnt received one yet. Turned on fridge and it is cooling as designed. No leaks detected. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78665
Jimmy J.
Job Details:
06/28/2021
Arrived on site for Our washer does not agitating and there are some strange noise. Placed in diagnostics and no error codes came on. Inspected actuator and found it not engaged into cam splutch. Removed actuator and installed new actuator. Ran through auto diagnostics and completed all cycles without issue. No leaks detected. Job completed.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP02
Near Driftwood, TX 78619
Jacob
Job Details:
06/28/2021
"Arrived onsite for unit not starting up the microwave. Customer showed that the door needs to be pushed in ordered to get the unit started. Saw some indentioins under the switches. Called tech line to be sure that the dents are normal, tech line said yes. Said there could be a and issue with the hinges because the door sits at a 90 degree angle. Got Sr#7731110602. Also while trying to test the unit. The unit had restarted 2 times. Also went ahead and ordered all controls as controls are covered under a 5 year warranty. Need to replace hinges and possibly switches, also need to clean in between the glass of the oven door. ; ordrng 1 W10821712 (cntrl-elec) and 1 W11255569 (console) and 1 WPW10260060 (cntrl-elec)"
We serviced a
KITCHENAID COOKTOP
Model KFGS366VSS02
Near Georgetown, TX 78633
Lou
Job Details:
06/28/2021
"Arrived on site to inspect cooktop burner not working. Upon further inspection, I tested all burners and found the front left burner ignitor is not working. I found the switch harness is bad. I am ordering the switch harness and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service. No gas leaks detected during service.; ordrng 1 WP8286686 (Switch harness) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78737
Robert
Job Details:
06/28/2021
Arrived on job to replace previously diagnosed part. After replacement test operation. Door seal good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78738
Robert
Job Details:
06/28/2021
Arrived on job for complaints of leaks. Could not duplicate error.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Bastrop, TX 78602
Matthew
Job Details:
06/28/2021
Arrived onsite for dishwasher door not opening and closing properly. Upon inspection found failed pads and worn springs. Will need to order and replace pads and springs. Office to reschedule.; ordrng 2 WP8268961 (pad)s and 2 WPW10337934 (door spring)s
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near New Braunfels, TX 78130
Noah D
Job Details:
06/28/2021
"Arrived on site to inspect unit for squeaking when spinning, upon inspection found the unit did squeak when achieving max speeds, replaced control board per service pointer. Tested with no issues, Complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Round Rock, TX 78665
Jimmy J.
Job Details:
06/28/2021
Arrived on site to install previously diagnosed parts. Removed UI and control and installed new UI and Control. Powered down oven after installing UI then powered off again. Installed control and powered back on. Unit operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78738
Brandon
Job Details:
06/28/2021
"Arrived on site for customer complaint of unit not making ice, found frozen water line feeding ice maker, I removed ice build up in line, tested ice maker, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78664
Jimmy J.
Job Details:
06/28/2021
"Arrived on site for Top Load Washer Circuit trips during cycle changes Circuit trips during cycle changes Everytime washing clothing. Customer stated the washer only trips breaker after they have been running a few loads, not on the initial load. Placed in diagnostics and no error codes came on. Tested voltage at the wall and got 120. Tested voltage at the board and got 120. Motor tested good at the board. Ran through auto diagnostics and completed all cycle. Found unit plugged into a GFCI. The home only has GFCI outlets throughout the home. Explained to customer to remove laundry room washer GFCI outlet with a normal outlet to prevent the washer from tripping the outlet / breaker. Job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW01
Near Georgetown, TX 78628
Lou
Job Details:
06/28/2021
"Arrived on site to inspect refrigerator not dispensing ice or water. Upon further inspection, I tested the ice dispenser and water dispenser and found neither were operating. I opened the left RC door and pressed the door switch in and retested the ice dispenser and it operated as designed. I retested the water dispenser the same way and it operated as designed. I found that the inside of the left RC door was caved in and not making good contact with the door switch. With the customers permission, using a rectangle piece of plastic and foil tape, I attached the plastic to the inside of the left door and tested. Unit is operating as designed.. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Leander, TX 78641
Justin
Job Details:
06/28/2021
Arrived on site for a range with broken grates. Upon further inspection I found the grates warped and rusted. I replaced both grates and the unit is now as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Dripping Springs, TX 78620
Jacob
Job Details:
06/28/2021
Arrived onsite for gaskets to the unit ripping. Looked at the gasket. Saw that the gasket was ripping and had left over mold.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Georgetown, TX 78626
Tommy
Job Details:
06/28/2021
"Arrived onsite for washer making grinding noise upon arrival found unit gear case and actuator damaged as well as unit motor burnt out cam, motor, actuator and gearcase.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Round Rock, TX 78664
David S
Job Details:
06/28/2021
no cool rc/fc we found the unit plugged and not cooling. We gained access to the compressor and found it running. It was hot to the touch and pulling .7 amps. We swapped in a new start device and found the same results. I am ordering a sealed system repair. The office will reschedule.; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 W11179385 (Uv dryer) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78754
Leonardo
Job Details:
06/28/2021
Arrived on site to test unit for damaged control and panel. Will order both parts test unit and unit test good job complete. ; ordrng 1 W11531750 (Control panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ00
Near Austin, TX 78721
Matthew
Job Details:
06/28/2021
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Hutto, TX 78634
Jimmy J.
Job Details:
06/28/2021
Arrived on site for dbl wall oven door broken. Found scratches on stainless steel fascia of microwave door. Ordering new outer door panel to return and complete the repair. ; ordrng 1 W11110515 (Glass outer door)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78744
Kevin
Job Details:
06/28/2021
"Arrived on site and inspected dryer and found it is not heating. Checked incoming power and found 120 V from L1 to neutral, 120 V from L2 to neutral but when measuring from L1 to L2 found 0 V. Take one picture, an electrician will be needed to correct incoming power, job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Noah D
Job Details:
06/28/2021
"Arrived on site to inspect unit for not washing clothes correctly, upon inspection found the wrong actuator installed, replaced actuator and tested. All functions returned. Complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS1
Near Canyon Lake, TX 78133
Andrew
Job Details:
06/28/2021
"Arrived on site to replace compressor and filter dryer from previous diagnosis. No refrigerant was in system when discharged. Replaced compressor and filter dryer. Found leak on condenser. Fixed condenser and system is now holding vacuum. Charged system to specs, tested unit, unit starting to form ice sheet. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS5
Near Killeen, TX 76542
Al
Job Details:
06/28/2021
"Arrived back on site to install previously ordered ice maker TG ordered. Removed and replaced the ice maker and harness, reassembled and unit tested as designed. JOB COMPLETE"
We serviced a
WHIRLPOOL Washer
Model WTW7120HW0
Near Round Rock, TX 78664
Wesley
Job Details:
06/28/2021
Arrived onsite and found unit experiencing off balance towel loads. Advised customer on findings. All checks good and normal. Advised customer of safety off balance sensor cutoff function. Advised on loading and drain and spin option.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Austin, TX 78759
David Z
Job Details:
06/28/2021
"Arrived on site to diagnose refrigerator with ice melting in FC. Performed diagnosis on unit and found a gap in the liner on the left hand corner, and also around the icemaker fill tube. Saw moisture has dripped and melted from where the icemaker fill tube comes through the liner. Found chunk of ice in fill tube as well. Use silicon and sealed cabinet and fill tube. Reassembled unit. Verified gaps have been resolved.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Georgetown, TX 78626
Tommy
Job Details:
06/28/2021
Arrived onsite for range have E1 error code. Upon arrival found unit had no stored error codes and was operating as designed unit would both bake and broil as well as unit cooktop worked. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QJX00
Near Georgetown, TX 78633
Lou
Job Details:
06/28/2021
"Arrived on site to inspect refrigerator water filter head leaking water. Upon further inspection, the customer advised that when they removed the water filter, water began to leak from the filter head and the only way they got it to stop was put the old filter back in. When I removed the filter, water began to come out. I turned the water off at the main cutoff outside and cleaned up the water. I removed and replaced the filter head and turned the water back on at the main cutoff and checked for leaks. No leaks found (photo). I installed the new filter that the customer provided and again, no leaks (photo). Unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Austin, TX 78724
Matthew
Job Details:
06/28/2021
Arrived onsite for washer washer making a noise and dryer not working. Upon arrival tested washer and found washer stuck in drain mode due to cancellation cycle. Put unit in diagnostics and found washer with F8E1 long/no fill error code. Tested fill and fill was adequate. Ran auto test and all passed. If symptoms persist recommend valve replacement. Tested dryer and found loose harness to dryer switch. Secured connector and unit is heating. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBC
Near Georgetown, TX 78633
Lou
Job Details:
06/28/2021
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer advised that the freezer section is staying cold but the refrigerator section is too warm. I tested temps in the RC section and found it at 52 degrees. The FC=2 degrees. I tested the damper and found it not opening.I removed and replaced the damper and retested and unit is operating as designed. No water connections to the unit. Job completed."
We serviced a
KITCHENAID VENTHOOD
Model KVUB606DSS4
Near Andice, TX 78628
Tommy
Job Details:
06/28/2021
Arrived onsite for vent hood panel not clipping in. Upon arrival found unit right side clip was damaged not holding unit cover. Ordering unit clip. Office to reschedule upon receiving.; ordrng 1 W10854245 (Panel cilp)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS1
Near New Braunfels, TX 78132
Noah D
Job Details:
06/28/2021
"Arrived on site to inspect unit for not allowing a full cycle. Upon inspection found the unit ran full cycles and all parts tested good, customer was experiencing intermittent issues, replaced control board and tested. Complete"
We serviced a
GE REFRIGERATOR
Model GSH25ISZBSS
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
06/28/2021
Arrived on site to diagnose a refrigerator that is not cooling intermittently. Found control malfunctioning and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model KEBS109BSS01
Near Lakeway, TX 78738
Robert
Job Details:
06/28/2021
Arrived on job for complaints of no power. Found fuse open.After replacement test operation and oven heating properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFCA
Near Spring Branch, TX 78070
Andrew
Job Details:
06/28/2021
Arrived on site to test unit for RC freezing up preventing cooling and water not dispensing. Replaced valve and water was not reaching dispenser. Verified valve was opening as designed.. ; ordrng 1 241688901 (Door spring) and 1 241688401 (Door chute) and 1 241688501 (Door center) and 1 241688701 (Seal)
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SSS2
Near Austin, TX 78738
Robert
Job Details:
06/28/2021
Arrived on job for complaints of no power. Unable to remove microwave from wall will need helper. ; ordrng 1 W10143956 (interlock)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Hutto, TX 78634
Jimmy J.
Job Details:
06/28/2021
Called Whirlpool tech line to report issue is still happening while dishwasher runs through cycle. Leak appears at last part of wash cycle. Spoke to Andrew with tech line and he explained that with the parts weve previously installed and the leak still present we will need to replace the console. Andrew asked if any error codes were present and there were none when placed in diagnostics. Andrew asked if vent leaks when door is opened all the way and it does, but this is normal. Andrew had me take temps at the sink and it was at 127, this temp is normal. Ordering the console to return and complete the repair. Returning with all previously ordered parts JIC. No leaks detected during visit. Customer had just ran the dishwasher and I could only see one droplet coming from the vent. Customer showed me new areas closer to the center and right side of door where leaks are now appearing. Andrew stated that condensation is normal at the vent but as soon as droplets appear at the vent they should be evaporating. SR 7731107181; ordrng 1 WPW10733627 (Console UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Austin, TX 78730
David Z
Job Details:
06/28/2021
Arrived on site to install new valve and fill line to resolve icemaker not making ice. Installed new filter to valve line and new valve. Tested and verified unit is harvesting and filling. All is working as designed. complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE454CSS4
Near Austin, TX 78738
Robert
Job Details:
06/28/2021
Arrived on job to replace previously diagnosed part. After replacement test operation . No leaks detected at time of service
We serviced a
KITCHENAID RANGE
Model KDRP462LSS08
Near Austin, TX 78738
Brandon
Job Details:
06/28/2021
"Arrived on site to install board and knob, after installing, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Round Rock, TX 78665
Jimmy J.
Job Details:
06/28/2021
Arrived on site for Leaking from Underneath. Dishwasher. Removed kick plate and no leaks found underneath dishwasher. Ran through diagnostics and error code F5E1 came on. Inspected latch and door. Door is nice and square and closes properly. Latch engages as designed. Once diagnostics cycle completed I found a large amount of suds in the dishwasher. Customer has a water softener so I recommended using liquid detergent being filled to the soft water line and no further than this line to prevent over sudsing. No leaks detected after diagnostics cycle completed. Dishwasher draining as designed. Job completed
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM10
Near Florence, TX 76527
Jonathan S
Job Details:
06/28/2021
"Arrived on site for n site for ice maker leaking water and bell arm not staying in place. Inspected unit and work area. Found leaking from ice maker mode. Found ice maker will need to be replaced to correct. Removed failed ice maker and installed new. Cycled ice maker and monitored operation. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Temple, TX 76502
Tyler
Job Details:
06/28/2021
"(Tw) On-site to install previously diagnosed parts. Replaced actuator with updated design. Tested in diagnostics, now spins and agitates properly, unit functioning as designed. No leaks at time of service. Call complete."
We serviced a
GE OVEN
Model JK3000DF3BB
Near Copperas Cove, TX 76522
Al
Job Details:
06/28/2021
Arrived on site and inspected glass door coming apart at the bottom of the door. I applied sticky sound pads to hold the door until office could complete research for double sided adhesive tape that can be use to correct the glass coming apart at the bottom outside door. Office to reschedule return services due to scheduling issues. Needs more work ; ordrng 1 Research (Double sided adhesive tape for glass door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Killeen, TX 76543
Al
Job Details:
06/28/2021
"Arrived back on site to install previously ordered parts. Removed and replaced the shafts, left and right rails gear collars and shim. Unit now functioning properly. JOB COMPLETE"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Temple, TX 76504
Tyler
Job Details:
06/28/2021
"F5E2 f5e1 f8e6 f5e3(Tw) On-site for washer not locking. In diagnostics found F5E2, F5E1, F5E3- lid lock issues.F8E6- no fill. Found lid latch broken. replaced lid latch, tested in diagnostics, unit now functioning as designed. Call complete"
We serviced a
MAYTAG WASHER
Model MHWE300VW00
Near Killeen, TX 76543
Al
Job Details:
06/28/2021
Arrived back on site to reinstall the bellow spring clamp that came off. Corrected the issue. JOB COMPLETE
We serviced a
KITCHENAID RANGE
Model KFEG500EWH3
Near Holland, TX 76534
Tyler
Job Details:
06/28/2021
"(Tw) On-site for range having electrical smell when oven is in use. Took off back cover, inspected unit, found hot and ground wires on terminal block loose. Ordering main harness and returning with terminal block. Office to reschedule due to part availability. ; ordrng 1 W11188432 (Main harness)"
We serviced a
GE DISHWASHER
Model GDF510PSD2SS
Near Killeen, TX 76549
Tyler
Job Details:
06/28/2021
Arrived on site for dishwasher with broken impeller arms as well as not draining properly. Upon arrival I ran diagnostics and found drain motor had fully seized up and was clogged due to a how drain line is connected under the sink. Drain pump can no longer pump water out efficiently. Also found both the lower spray arm and the upper most spray arm were both broken and missing. Office will need to reschedule once ahs has given autho to make repairs and availability of parts is known.; ordrng 1 WD22X10091 (Lower spray arm) and 1 WD35X20794 (Uppper top spray arm kit) and 1 WD19X25187 (Drain pump kit)
We serviced a
WHIRLPOOL OVEN
Model RBD305PVS02
Near Killeen, TX 76542
Al
Job Details:
06/28/2021
"Arrived on site and to install the main control that was sent for a rebuild. Installed the control and unit still didnt work in self clean mode, but the door latch locked during self clean. The unit works in bake and broil modes.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Meadowlakes, TX 78654
Cliff
Job Details:
06/28/2021
"Arrived on site to replace previously ordered parts for refrigerator. Replaced rc evap, and installed new drier and process port. Verified unit held vacuum and charged unit with refrigerant. All is working properly at this time and no leaks were found at time of service."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Temple, TX 76502
Tyler
Job Details:
06/28/2021
"(Tw) On-site for washer displaying F1E1 code. Entered diagnostics and found F1E1. No other codes displayed. Ran a drain and spin cycle, found tub bouncing and noisy during spin. Took off back cover and top cover, found dispenser leaking water. Ran a diagnostics cycle, found unit not entering into tests, had to turn unit off and enter into diagnostics again. Ordering Suspension rods W11415987 x4, ACU W11201293, dispenser W10862190.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Killeen, TX 76549
Tyler
Job Details:
06/28/2021
"(Tw) On-site for fridge not dispensing water and only dispensing crushed ice. Removed water line near bottom of freezer door and called for water, no water came out. Received 123v to water valve when calling for water. Ice would come of crushed when calling for cubed ice. Found solenoid to IM intermittently getting stuck. Return with solenoid, water valve. Ordering reservoir tubing just in case. Office to reschedule due to part availability.; ordrng 1 W11269264 (Tubing reservoir)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Copperas Cove, TX 76522
Al
Job Details:
06/28/2021
Arrived back on site to install previously ordered parts. R&R the thermostats and the lower oven appliance manager. Reassembled and unit tested as designed. Customer satisfied. JOB COMPLETE
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Leander, TX 78641
David S
Job Details:
06/28/2021
"Arrived on site for microwave not heating. I inspected the unit and work area. I tested the unit and found it not heating. We removed the unit from the cabinet. We gained access to the magnetron and found it shorted to ground. Spoke the the customer about the nit needing magnetron to repair. Reassembled unit and reinstalled in the cabinet, left unit powered off.
We serviced a
KITCHENAID MICROWAVE
Model KEMS379BSS00
Near Georgetown, TX 78633
Jonathan S
Job Details:
06/26/2021
"Arrived on site for microwave combo oven door inner glass broken. Inspected door and work area. Found minor dent on bottom left of door and informed customer on dent. Removed door and found all is needed is the inner glass. Removed existing glass and cleaned. Assembled and reinstalled door. Tested door operation. All tested good.
We serviced a
LG WASHER
Model WM2455HW
Near Georgetown, TX 78628
Jonathan S
Job Details:
06/26/2021
Arrived n site for washer having torn door bellow. Inspected unit and work area. Turned basket by hand and found play between basket and tub that had door bellow torn. Would need to replace outer tub with basket.
We serviced a
MAYTAG WASHER
Model MVWB765FC1
Near Georgetown, TX 78633
Jonathan S
Job Details:
06/26/2021
"Arrived on site for washer making a high pitch noise in agitation cycle. Nit was not installed at time of service. Customer stated that Smart Appliance diagnosed that it was motor and basket at fault. Powered unit up and performed diagnostics mode and checked fault codes. Found fault F0-E3 overload and F8-E6 water hazard. Performed manual test mode and ran fast agitation and spin cycles. Was not able to get noise occur. Inspected gearcase and found minor oil leakage. Attempted to remove agitator and was not able to get removed. Would recommend to replace gear case and will need to agitator.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS
Near Austin, TX 78717
Wesley
Job Details:
06/26/2021
"Arrived onsite and found unit unplugged. Plugged unit in. All checks good, advised customer on issue."
We serviced a
KITCHENAID RANGE
Model KSEB900ESS3
Near Austin, TX 78703
Leonardo
Job Details:
06/26/2021
Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Jonathan S
Job Details:
06/26/2021
"Arrived on site for refrigerator and freezer not cooling properly, slow ice production and not dispensing water. Inspected unit and work area. Found signs of freezer not defrost. Gained access to evaporator and found liner having a large bubble. Found customer used hair dryer to defrost freezer. Performed diagnostics mode and tested defrost cycle and found heater working. Found RC evaporator frozen. Ran test 4 and found 3 way valve working. Found will need to replace dual inlet valve, both fans and UI. Spoke with customer on defrosting unit 24 hours before service call. ; ordrng 1 W11087438 (RC FAN ASSEMBLY ) and 1 W11249952 (FC FAN ASSEMBLY ) and 1 W11330971 (UI)"
We serviced a
GE OVEN
Model JGBC20BEW2WH
Near Georgetown, TX 78626
Lou
Job Details:
06/26/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the oven burner and ignitor failures, I removed and replaced the parts and tested and found the ignitor defective.I am ordering the handle, endcaps, and ignitor and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service. No gas leaks detected during service.; ordrng 2 WB7X7183 (End caps)s and 1 WB15K5076 (Handle) and 1 WB7X7290 (End cap) and 1 WB13K21 (Ignitor) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Harker Heights, TX 76548
Tyler
Job Details:
06/26/2021
"Arrived on-site to install previously diagnosed rc evap fan, ui control and hv control. After installing needed parts I found there was an electrical short between new ui and new hv controls that caused the Aurora board to buzz loudly. After narrowing down issue I found unit is now going to need another new ui, hv, power supply and aurora controls in order to complete repairs. Will also need to speak with techline on next availabile business day. Office to reach once Availability of parts is known.; ordrng 1 W10665178 (Power supply) and 1 W10811364 (Hv control) and 1 W10790783 (Led board)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFFA
Near Harker Heights, TX 76548
Tyler
Job Details:
06/26/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NHAXVS01
Near Harker Heights, TX 76548
Tyler
Job Details:
06/26/2021
"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival I recovered refrigerant and uninstalled compressor. And installing needed parts I pulled a vacuum and found unit showed no signs of leaks, I then added 5.3 oz of refrigerant and restored power to unit. Found psi lvls at 0 low side and 145 high side after 10 minute run time.informed customer to give unit 24 hrs to stabilize cooling. Call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CE3
Near Harker Heights, TX 76548
Tyler
Job Details:
06/26/2021
Arrived on site for microwave allowing certain functions when it was activated to do so. Upon arrival I found vent fan and inner cavity light running with door open and closed but not heat selection was selected. I tried replacing interlock kit but found the kit I was sent with was missing a micro switch. Was not able to reschedule with customer on sight due to customer availability. Will need office to reach out to customer ASAP for a return date for replacing parts. At this time unit still heats as designed.; ordrng 1 W10893404 (Main control (black)) and 2 W10727360 (Switch (top left))s and 2 W10269458 (Switch (top right))s and 2 W10211974 (Switch (bottom))s and 1 WP8206419 (Interlock (mount)) and 1 WPW10156813 (Interlock (mount))
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Harker Heights, TX 76548
Tyler
Job Details:
06/26/2021
Arrived on site for microwave needing previously diagnosed main control and socket. After making repairs to both parts I reassembled and tested unit with a new bulb that customer provided. After restoring power I found microwave had full functionality. All lights were working and unit heats as designed call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Leander, TX 78641
David S
Job Details:
06/26/2021
Arrived on site for dishwasher not responding. I inspected the unit and work area. I found 120 vac to the control but the control. To responding. I spoke to the customer about needing a new control.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Georgetown, TX 78626
Lou
Job Details:
06/26/2021
"Arrived on site to inspect range cooktop burner not heating. Upon further inspection, the customer advised that the front right burner is not heating properly as they tried to boil water in 2 different pots and it took more than 30 mins before they gave up on it. I tested the burner with a pot of water and it began to boil as designed. I pulled the unit out and removed the back panel to inspect the switch and found it shorted but still making contact. I removed and replaced the switch and retested and unit is operating as designed. Job completed."
We serviced a
GE DISHWASHER
Model PDT720SSH7SS
Near Liberty Hill, TX 78642
Lou
Job Details:
06/26/2021
"Arrived on site to inspect dishwasher not getting water. Upon further inspection, I placed the unit in diagnostics showing no error codes. I continued with testing and tested the components individually and found the circulating pump not coming on. I am ordering the circulating pump and office to schedule return service. No water leaks observed during service.; ordrng 1 WD26X23258 (Circulating pump)"
We serviced a
KITCHENAID VENTHOOD
Model UXB0600DYS1
Near Austin, TX 78739
Leonardo
Job Details:
06/26/2021
Arrived on site to test unit for unit no powering on. Test unit and found white wire had come lose from connection. Secured white wire connection test unit and unit test good light and fan working.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cedar Park, TX 78613
Wesley
Job Details:
06/26/2021
Arrived onsite and found shorted main control. Replaced main control. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS00
Near Harker Heights, TX 76548
Tyler
Job Details:
06/26/2021
Arrived on site for refrigerator causing water to leak from dispenser. Upon arrival I found and confirmed leak at dispenser and also found signs of water slowly leaking into icemaker. After tracking issues source I found water inlet valve wasnt closing all the way and allowing water to slowly leak into both previously mentioned areas on unit. I replaced inlet valve and reassembled and tested unit. Found unit is no longer allowing extra water into either dispenser or icemaker and is fully functioning as designed. Call complete
We serviced a
WHIRLPOOL COOKTOP
Model KCGS956ESS02
Near Austin, TX 78737
Leonardo
Job Details:
06/26/2021
Arrived on site to test unit for center burner not coming on to low. Will order new orifice holder and valve office to reschedule. Also ordering new lp conversion kit ; ordrng 1 WPW10639175 (Orifice holder center) and 1 W11199023 (Valve center) and 1 W10853432 (Lp kit)