Near Buda, TX 78610
Luis
Job Details: 07/30/2019
FREEZER WHIRLPOOL WRF555SDFZ08 "Arrived on site for ice build up in freezer. Found frost formation on left side of freezer. Checked door seal good,added adhesive between liner and cabinet gaps."
Near Austin, TX 78704
Wesley
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and found frozen Evap in fridge. Found torn right door gasket. Ordering gasket and returning with control and Evap cover. Customer is defrosting unit. ; ordrng 1 W10917313 (gasket-dor)
Near Leander, TX 78641
James
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Arrived on site and tested temperatures. I found freezer at 5 degrees and fresh food at 37. I found the crisper drawers at 30 degrees. Thermistors and damper test good. Inspected unit for air flow issues and found foam obstructing both return air vents. I also found a container against the diffuser for the damper. Cleared vents and instructed customer on air flow of unit. Job complete
Near Leander, TX 78641
James
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and tested operation. I found that the ice auger is skipping off of drive motor coupler. Inspected bun and found auger shaft has stripped and has a lot of play in it. Installed new bin and tested operation. Unit tests good. Job complete
Near Round Rock, TX 78665
Andy
Job Details: 07/30/2019
COOKTOP WHIRLPOOL WFC150M0EB3
Near Round Rock, TX 78681
Andy
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF532SMBM00 "Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal, no water leaks present at time of service.
Near Round Rock, TX 78665
Andy
Job Details: 07/30/2019
COOKTOP WHIRLPOOL WFC150M0EB3
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/30/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for no ice condition. Found Noisey pumps not operating properly. Replaced . Observed new slab completed. All water connections were dry.
Near Austin, TX 78759
Wesley
Job Details: 07/30/2019
OVEN GE JGB860SEJSS Arrived on site and found unit operating with failed light relay on control. Replaced control. All checks good. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Ron
Job Details: 07/30/2019
DISHWASHER MAYTAG MDB8959SFZ4 Arrived onsite for f2e2 error code dishwasher was non- responsive / performed rest still received f2e2 / confirmed control board activated drain pump with console disconnected after a power cycle with door open and closing after several seconds. Installed console resolved issue completely / dishwasher passed test mode with no problems / confirmed no leaks
Near Cedar Park, TX 78613
Lou
Job Details: 07/30/2019
FREEZER KITCHENAID KRFF507ESS01 "arrived on site to inspect refrigerator ice build up. Upon further inspection, I tested temps in the FC=10 degrees & RC=39 degrees on a setting of 33 degrees. I found that the RC doors were not level badly rubbing at the top inner corners. I adjusted the hinges and separated the doors so they no longer rub. I found that the crisper drawer was not pushed in all the way as it wouldn’t go any further. I removed the drawer and found a large amount of ice built up on the RC evaporator cover. I advised the customer that I would have to reschedule and come back and they would need to unplug the unit at least 48 hours before I returned to allow the ice to defrost. I also found that the unit was not leveled at the time it was installed. I had the customer read/sign the Waiver of damages from defrosting the refrigerator and advised them to place towels around the unit to absorb any water that may leak from the drain pan. I will return with the RC Evap harness, d
Near Bastrop, TX 78602
Steve C.
Job Details: 07/30/2019
ICE MACHINE JENN-AIR JIM158XYRS2 Arrived on site for the unit is not making ice. Tested the unit and found the condenser motor and grid cutter are defective. Replaced the parts and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78727
Scott
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived on site for washer not draining . Found drain was humming . But not draining . Tool pump off and found piece of metal sucking blades . Removed obstruction and ran diagnostics . All checked normal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78735
Leonardo
Job Details: 07/30/2019
DISHWASHER GE GSD3360KSS Arrived on site to replace parts. Replaced parts test unit and unit test good job complete.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/30/2019
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site for the unit is creating frost buildup inside the unit. Tested the unit and found a small gap between the gasket and the liner on the top left corner. Use a heat gun to expand the gasket. Unit works properly and no water connections to the unit.
Near Elgin, TX 78621
Steve C.
Job Details: 07/30/2019
COOKTOP WHIRLPOOL WFE320M0ES2 Arrived on site for the unit left front burner will not turn on. Found the element has no continuity. And also the switch is defective. Replace both parts and tested unit. Unit works properly and job complete.
Near Georgetown, TX 78628
Lou
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "arrived on site to inspect rust on the RC & FC doors. Upon further inspection, I did find some rust on both doors. As I removed the RC door from its packing, I found a large dent on the right side of the door. I removed the FC door from its packing and it was good. I removed and replaced the FC door and gasket ad tested ad it is operating as designed and sealing good. I advised the customer that I would have to order another door and it will take approximately 6-8 weeks for it to come in. I am ordering the RC door SS as office to schedule return service. No water leaks observed during service.; ordrng 1 13107554SQ (dor-fip ss)"
Near San Marcos, TX 78666
Brandon
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for spring replacement, unit tested good."
Near Austin, TX 78735
Leonardo
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL KUDE70FXSS5 Arrived on site to test unit for unit not draining. Test unit and found glass stuck in drain motor. Removed glass test unit and unit test good job complete
Near Kyle, TX 78640
Kevin
Job Details: 07/30/2019
DRYER WHIRLPOOL WED92HEFW2 "Arrived on site and found dryer is rattling during operation, disassembled dryer and added sound pads under motor mount. Added two more self tapping screws to the left-hand side of the motor mount. Added sound pads underneath fan blade shroud, and around vent pipe that exits through rear bulkhead. This represents all of the motor contact points to the cabinet on the dryer. After reassembling noise has stopped, any further rattling will need to be reported to tech line. Removed interior lint and requested that customer have vent to exterior cleaned, job complete"
Near Austin, TX 78703
Wesley
Job Details: 07/30/2019
WASHER MAYTAG MVWC565FW1 Arrived on site and installed latch. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to repair unit for door not operating properly. The left door pad had broken and fallen off which was causing the door to drop quickly. Installed two new door pads and tested. All water connections are dry.
Near Cedar Park, TX 78613
Lou
Job Details: 07/30/2019
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect oven display. Upon further inspection, I found that the display was blank. I pressed the keys on it and they made their beeping noise, nothing happened. I turned the power off at the breaker then back on and the display came on but had lines running through it. I tested it on Bake @350 degrees and it heated as designed, but the lines did not go away. I contacted Techline and spoke to Cathy and I advised of the situation. I advised her that the customer moved into the home in June 2019 and the first unit did the same thing with the blank display and whirlpool replaced it. Now this is the 2nd unit and it’s doing the same thing. Cathy advised to checked voltage at the console and i got 14VDC. Checked voltage to the unit and got 244V. Cathy advised to replace the console and provided File #7725475476. I advised the customer of my findings and am ordering the console. Office to schedule return service. ; ordrng 1 W11351998 (CONSOLE)"
Near Lorena, TX 76655
Al
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW7000DW3 Arrived to inspect washer not completing cycles.Ran diagnostics test mode and got a latch error and UI stuck error code from unit.Ordering W11106748 console and will return with the control and latch. Needs more work.; ordrng 1 W11106748 (CONSOLE )
Near Buda, TX 78610
Leonardo
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for unit not washing. Test unit and found unit not spraying water due to spray arms being clogged. Cleaned spray arms test unit and unit test good job complete.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/30/2019
DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site for lights flashing and control is beeping. Found that the start pad is failing. Replaced control panel and control board. All water connections are dry.
Near Austin, TX 78736
Robert
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02
Near New Braunfels, TX 78130
Kevin
Job Details: 07/30/2019
WASHER WHIRLPOOL WETLV27HW0 arrived on site and inspected washer/dryer and found the lid lock has failed, replaced lid lock and it is now operating properly. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
Andy
Job Details: 07/30/2019
REFRIGERATOR IKEA ISF25D2XBM01 Arrived on site for refrigerator not dispensing water. Tested and inspected unit and found issues with inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 07/30/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site and inspected dryer and found error code for restricted airflow, Removed vent hose and found that airflow exiting dryer is good. No lint found in vent hose. Vent exit on exterior of home is on the roof and can’t be accessed/inspected. Recommended to customer that vent be cleaned by a service to correct issue. No lint found at time of service, job complete"
Near Killeen, TX 76543
Arthur B.
Job Details: 07/30/2019
WASHER AMANA NTW4516FW2
Near Austin, TX 78704
Wesley
Job Details: 07/30/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site and found unit operating with broken ground. Repaired cord with miscellaneous. Unit is now operating as designed. Advised customer on findings.
Near Georgetown, TX 78626
Joel G.
Job Details: 07/30/2019
DISHWASHER MAYTAG MDB7959SHZ0 Arrived on site to diagnose dishwasher door rubbing when closing. Rubs a bit on the side mount screw hole cover but closes just fine. Door cannot be adjusted sideways. Took off cover and doesn’t run at all. Informed customer they can take it off if minor rubbing bothers them or to leave it on and minor rubbing will remain but doesn’t affect function of the dishwasher. No leaks detected.
Near New Braunfels, TX 78130
Kevin
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and replaced icemaker diagnosed on previous visit, after replacement disconnected power to fridge to reset control. After reset ran test 57 and icemaker cycled properly. Ran test 45 and it filled properly. No water leaks detected at time of service, job complete."
Near New Braunfels, TX 78130
Kevin
Job Details: 07/30/2019
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site and bubble solutioned all connections From wall to regulator connection and did not find any leaks. Disassembled cooktop and bubble solutioned all connections inside of cooktop and did not find any gas leaks. Could not duplicate reason for a service call. No gas leaks found, job complete."
Near Austin, TX 78750
Scott
Job Details: 07/30/2019
REFRIGERATOR GE GSS25QSTASS Arrived on site to replace IM and auger motor . Found ice building up even tho IM is turned off . Getting weak air flow in fresh food . Ordering diffuser air kit . Will need more autho .; ordrng 1 AUTHO and 1 WR49X10091 (aasm cover ff inlet)
Near Georgetown, TX 78633
Joel G.
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose dishwasher or heating. Ran diags. Found loose wire at element. Noticed rinse aid empty and informed customer. I also informed customer that this plastic tube will not dry 100% sine plastic retains lots of water and plastic ware will also not dry all the way. This is completely normal but rinse aid can make it better. Customer understands. No leaks detected.
Near Austin, TX 78727
Scott
Job Details: 07/30/2019
DRYER MAYTAG MEDB835DC4 Arrived on site for dead dryer . Checked in coming voltage at terminal block . Found breaker had tripped . Flipped breaker and unit is now running and heating . Did also run air flow check . Found some air flow restriction . Recomend getting vents cleaned . Also recommend getting some pavers or extending slab so dryer can sit properly . No lint build up in unit at time of service . Job complete .
Near Wimberley, TX 78676
Brandon
Job Details: 07/30/2019
DISHWASHER KITCHENAID KUDC03FVBL3 "Arrived on site for customer complaint of unit leaking, found leak coming from dispenser and gasket, ordering gasket and dispenser.; ordrng 1 8269259 (gasket,vent) and 1 CNOTE (AUTH AND RESCHEDULE ) and 1 W10224431 (dispenser)"
Near Austin, TX 78738
Brandon
Job Details: 07/30/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of dryer not turning off unless you open the door, found faulty timer, I replaced timer, unit tested good."
Near New Braunfels, TX 78130
Luis
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for deli drawer glides off shelf assembly. Found rivets on left side for shelf still present but glide disconnected from shelf no physical or misuse of operation diagnosed faulty manufacture process of rivets to glide,right side appears glide is about to fail also due to same issue of manufacture defect. Installed new shelf tested drawer operation unit working as designed. Repair covered under AUTHO
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to replace main control, you are right, and RC evaporator wiring harness. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/30/2019
REFRIGERATOR LG LMXC23746D.ASBCNA0 "Arrived on site to make repairs and contact LG tech line. Spoke with Tony at LG and he advised we must spray down entire sealed system with food safe bubble leak detector, after pressurizing it up to 200 psi to detect leak. Piercing valve and refrigerant bubble leak solution will be needed to follow tech lines instructions. Office to research food safe bubble leak detector and bullet piercing valve.File# tcc190729079438; ordrng 1 NEED (BULLET PIERCING VALVE) and 1 RESEARCH (FOOD GRADE BUBBLE LEAK DETECTOR)"
Near Austin, TX 78744
Leonardo
Job Details: 07/30/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replaced door and gasket. Replaced both parts test unit and unit test good job complete
Near Hutto, TX 78634
Joel G.
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Near Austin, TX 78722
Joseph C.
Job Details: 07/30/2019
WASHER MAYTAG MVWC465HW2 "I’ve done on site for “not washing clothes properly” complaint. Inspected unit and found no codes or erratic behavior. Ran full cycle and unit filled and drained as designed. Instructed customer to avoid “Normal” cycle, as this provides lowest water setting. Unit is performing as designed. No leaks detected, at time of service."
Near Temple, TX 76501
Joel G.
Job Details: 07/30/2019
REFRIGERATOR LG LFXS24623S/00 "Arrived on site to install parts ordered by 1st tech out. Replaced, updated main board using jig software, pulled deep vacuum, no leaks per vacuum test, recharged on the high side and verified no water leaks at time of svc call. Unit isnt hooked to water. Customer to monitor for first few days before putting food in unit."
Near Granger, TX 76530
Thomas L.
Job Details: 07/30/2019
WASHER WHIRLPOOL RTW4516FW1 Arrived on site for Noisey operations. Found that the drive-pulley was rubbing against guard. Found that the shaft nut was almost off allowing the pulley to drop against guard. Removed guard and corrected loose drive nut. Reinstalled guard and tested. The unit is still very noisy and agitation and the lid lock is intermittent. Install the new lock and it is electrically failed. ; ordrng 1 W11307244 (LATCH)
Near Kingsland, TX 78639
Cliff
Job Details: 07/30/2019
DRYER GE GTD45EASJ0WS Arrived on site to replace belt for dryer. Replaced part and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78665
Andy
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator not making ice, freezer bin issues and kick plate coming off. Tested and inspected unit and found ice maker, freezer bin and kick plate will need to be replaced. Ordering bin.No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11095091 (BIN)"
Near Belton, TX 76513
Al
Job Details: 07/30/2019
DRYER MAYTAG MEDX655DW1
Near Austin, TX 78750
Scott
Job Details: 07/30/2019
DRYER WHIRLPOOL WED4950HW0 Arrived on site for long dry times . Checked voltage at terminal block and found outlet is dropping leg . Checked and breakers are on . Also found vent has an air restriction . Checke elements and thermostats all checked normal . Recommending electrician look at outlet and breakers and to have exterior vent cleaned . No lint build up in unit at time of service . Job complete .
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS02 Arrived onsite to install new compressor to French door refrigerator from my prior visit’s diagnosis. Removed compressor and installed new compressor using braising method. Vacuumed unit down to -25. Charged unit with 4.65oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern forming. No other issues found. Advised customer to wait 24-36hrs before placing food back into unit. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Luis
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for no ice. Customer defrosted unit per prev. Tech recommendation,talked to customer she had no issue with cooling,her visit was due to no ice. Removed icemaker found broken wire to fill tube heater diagnosed unit will need fill tube assembly. Ordering fill tube assembly repair covered under AUTHO KL7FC00APL1; ordrng 1 W11230096 (FILL TUBE )"
Near Austin, TX 78726
Andy
Job Details: 07/30/2019
WINE COOLER JENN-AIR JUW24FRERS00 Arrived on site for wine cooler making loud noise. Tested and inspected unit and found compressor rubbing on unit when running creating noise. Made adjustments and tested unit. All operations are normal. No water leaks present at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 07/30/2019
DISHWASHER KITCHENAID KDTM354ESS3 Arrived onsite for customer complaint of dishwasher upper rack falling. Found track and adjusters broke. Removed and replaced all parts. Reassembled and tested. Upper rack open and closes as intended. No other issues found. All water connections were dry at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT920SADM3 "Arrived onsite for customer complaint of dishwasher not getting dishes clean. Ran diagnostics and found 7-1 error stored in control. Cleared error codes and used dishwasher cleaner. After cycle was completed, found all soap scum and calcium build up was removed from tub. Found also rinse aid dispenser empty. Advised to use rinse aid to allow proper drying. No other issues found. All water connections were dry at time of service."
Near Lakeway, TX 78734
Paul
Job Details: 07/30/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived onsite for the ice machine with a no ice condition. I found the unit working but making very thin ice due to a failed sensor. I replaced the pump and tested the unit. The slab harvested was around 3/8” to 1/2”. The unit is working as designed. Call complete.
Near Hewitt, TX 76643
Al
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFF305ESS02 Arrived to inspect French door refrigerator closing issues.Confirmed the complaint and removed and replaced the mullin.Unit now closes as designed.Customer satisfied All water lines were dry at the end of service.Job complete
Near Killeen, TX 76549
Arthur B.
Job Details: 07/30/2019
WASHER MAYTAG MHW8630HC0 Arrived onsite for customer complaint of front load washer not filing properly. Ran diagnostics and found error code F8E1 (Long Fill). Removed top cover and found harness not connected at cold water valve. Secured harness and tested unit. Unit now fills as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78738
Brandon
Job Details: 07/30/2019
VENTHOOD KITCHENAID KXU8036YSS1 "Arrived on site for customer complaint of unit making loud noise, I found motor to test good, noise is normal operation."
Near Killeen, TX 76543
Arthur B.
Job Details: 07/30/2019
RANGE WHIRLPOOL WFE515S0EB2 Arrived onsite for customer complaint of freestanding range getting error code F9E0 (Miswired Range). Removed cover and found L2 wire shorted. Removed and replaced terminal block and repair L2 harness with new oring connector. Reassembled. Unit now works as intended. No other issues found.
Near Leander, TX 78641
James
Job Details: 07/30/2019
DRYER WHIRLPOOL WED8000DW4 Arrived on site and tested operation. Ran high heat time dry cycle and found the unit cycles temps properly. Discussed issue further with customer and found the concern to be with the time changing or increasing when unit on normal dry cycle. Instructed customer of sensors that measure moisture in the clothing and the control will increase or decrease time based on the dampness of the clothing. Unit working as designed. Job complete
Near Austin, TX 78749
Robert
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 Arrived on job to replace door. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78726
Andy
Job Details: 07/30/2019
WASHER LG 9CPM0412 Arrived on site to install previously diagnosed parts. Removed lid for unit and found control is improper part. (See SD-QuickPic) ordering parts research to locate correct part. office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH )
Near Austin, TX 78745
Robert
Job Details: 07/30/2019
REFRIGERATOR JENN-AIR JFC2089BEP01 Arrived on job for complaints of not making ice. Found ice maker thermostat open and full of ice. Replaced icemaker and it filled with water. No leaks detected at time of service.
Near New Braunfels, TX 78130
James
Job Details: 07/30/2019
RANGE WHIRLPOOL WFE510S0HS1 Arrived on site and tested operation. I found that the right hinge is damaged causing door to not close properly. after removing door I found that the door and drawer stainless is rusting. Installed new hinge and tested operation. Door opens and closes properly and all functions test good. Unit will need new outer glass and door to repair cosmetic issues. ; ordrng 1 W11178521 (NAME BADGE) and 1 W11219379 (DOOR) and 1 WPW10330070 (panel-drwr)
Near Belton, TX 76513
Al
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW4950XW3 "Arrived to inspect washer making noises during agitation.Removed and replaced the wash plate, cam,actuator, and gear case.Reassembled the unit and unit began operating as designed All water lines were dry at the time of service.Job complete"
Near Georgetown, TX 78633
James
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site and inspected unit. I found the hinge pin has screwed completely down lowering fresh food door. Leveled unit and inspected coils. I found coils clean and unit leveled. Raised door to level with freezer door. Unit tests good. Job complete
Near Kyle, TX 78640
Robert
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of Door not holding placement. Found damaged pad replaced pads and test. Appliance floor model not connected to water.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to diagnose condensation on mullion of fridge. Temps inside are fine but this is the coldest spot on the fridge and with high humidity in the air, it will build up condensation. Temp in home was about 78 degs. Can lower temp in home to make it better but may still develop condensation. No leaks detected."
Near Temple, TX 76501
Al
Job Details: 07/30/2019
OVEN WHIRLPOOL WFG320M0BW2 Arrived to inspect front right and right rear burner not lighting.Confirmed the complaint and replaced the burner cap.Reseated the front burner cap. Unit now operates as designed.Customer satisfied Job complete.
Near Kyle, TX 78640
Leonardo
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDF330PAHB0
Near Manor, TX 78653
Joseph C.
Job Details: 07/30/2019
MICROWAVE MAYTAG MMV1174FB2 "Arrived on site for fan button not working” complaint. Inspected unit and found fan button working, intermittently. Removed and replaced control panel. Tested unit. Unit is performing as designed."
Near Austin, TX 78759
Wesley
Job Details: 07/30/2019
OVEN KITCHENAID KOST100ESS02
Near Austin, TX 78705
Wesley
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site and found fridge unplugged in telecom room. Advised maintenance that fridge needed to be plugged in and stationary for proper diagnosis and repair. Plugged fridge in and verified cooling. All else checks good.
Near Leander, TX 78641
James
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Near Austin, TX 78732
Scott
Job Details: 07/30/2019
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site for dishwasher not starting and controls blinking . Found customer had unit in lock out . I did lock out . Unit tested normal . No water leaks detected at time of service . Job complet
Near Austin, TX 78732
Paul
Job Details: 07/30/2019
MICROWAVE KITCHENAID KMHC319ESS4 "Arrived onsite for the microwave not heating. I confirmed the no heat condition. I Had 118VAC to the primary side of the HV transformer. capacitor 10.16 mf, diode 5.9VDC one direction and 0VDC the other, mag showed 0.0 ohms, transformer filament winding showed 0.1 ohms, primary high and low 0.4 ohms, with all open to ground, & secondary winding 130.3 ohms. I replaced the magnetron again and tested the unit. The unit is working as designed. I called techline and spoke with Mark SR# 7725471950. Mark said my findings were all within specs. Marks only advise was to make sure the filament connections at the mag were not loose. Call complete."
Near The Hills, TX 78738
Paul
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for the refrigerator not dispensing water. I tested the dispenser multiple time and found it working as designed. I visually checked the wire harness at the bottom of the door and it was in great shape. I questioned ms and she stated it won’t work and you can try a few minutes later and it works fine. After speaking with ms I know it’s not a freezing issue. Because ms stated it always dispenses with normal pressure when it works. I can’t get the unit to fail and gave me a LBH to call the office if the issue continues. Call complete.
Near Waco, TX 76706
Al
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW5840BW0 Arrived to install previously ordered parts. Removed and replaced the UI. Reassembled and unit tested as designed Job complete
Near Bastrop, TX 78602
Steve C.
Job Details: 07/30/2019
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site for the unit light will not turn on. Tested the unit and found the under light will not turn on. Found the light bulb is defective. Customer advise they will purchase a new bulb. Unit works properly and job complete.
Near Austin, TX 78737
Leonardo
Job Details: 07/30/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for broiler not working. Test unit and broiler working at this time. Checked all wires and everything was plugged in and electrical looked good. Could not duplicate the problem.
Near New Braunfels, TX 78132
Kevin
Job Details: 07/30/2019
RANGE JENN-AIR JGCP548WP02 "Arrived on site and added missing name plate from previous visit. Cooktop is now correct, job complete"
Near Austin, TX 78725
Joseph C.
Job Details: 07/30/2019
REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site for “noisy operation” complaint. Inspected unit and found condenser rubbing frame. Adjusted condenser to sit properly, in frame. Rattling noises have disappeared. Unit is performing as designed. No leaks detected, at time of service."
Near Marble Falls, TX 78654
Cliff
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to diagnose a dishwasher with an upper rack that will not stay in position. Tested unit and found failed adjusters. Replaced both upper rack adjusters and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 07/30/2019
RANGE WHIRLPOOL KERS807SSS04 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the front left element and tested. Element did not come on. Tested other three elements and all operated as designed. Tested voltage at the switch and got 245V. Tested voltage going out of switch to the element and did not get anything. I advised the customer of my findings ad advised that due to the element going bad, it possibly caused the switch to go bad as well. I am ordering the left front burner switch.; ordrng 1 WP9763762 (switch-inf)"
Near Austin, TX 78739
Leonardo
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site to test unit for unit not washing. Test unit and unit test good. Heating element working as designed advised customer to use rinse aid and that plastics won’t dry correctly. Job complete.
Near Austin, TX 78730
Scott
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KBFC42FTS00 "Arrived on site for leaking ice maker . Found IM was leaking from around mold and motor area . Also coating on ice maker has started to peel off und getting in cubes . Replaced maker and tested all checked normal and no water leaks detected at time of service .
Near Austin, TX 78758
Wesley
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL KUDS35FXWH4 "Arrived on site and found unit operating with f10e1 and found loose connection to dispenser, causing intermittent dispensing problems. Corrected harness. Advised customer on use and care and advised less soap be used and unit be cleaned."
Near Lakeway, TX 78734
Paul
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the filter housing and tested the unit. The dispenser worked as designed. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
James
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site and tested operation. I found filter stuck in housing due to the housing has failed. Removed filter and found the valves in housing have failed and unit started to leak water. Turned off water and dried the little water that dripped out of housing. Installed new housing and tested operation. All water connections dry and unit tests good. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL ED5KVEXVL00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I tested the ice maker from points T to H and it did not work. I tested from points Vans L and water dispensed into the tray.I removed and replaced the ice maker and tested and it operated as designed. No water leaks observed during service, job completed."
Near Robinson, TX 76706
Al
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived to install previously ordered parts.Removed and replaced the door and ice maker.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete
Near Round Rock, TX 78664
Andy
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer making loud noise. Tested and inspected unit and found failed cam and actuator. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78754
Joseph C.
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for “fresh foods door not closing and sealing properly” complaint. Inspected unit and found right side of door gasket rubbing cabinet and left side of door gasket not touching cabinet. Used heat gun, to soften gasket and allow left side of door gasket to touch cabinet. Leveled unit. Instructed customer that food weight, in doors help them to seal better and that door gasket for fresh foods will even out with freezer door."
Near Killeen, TX 76543
Arthur B.
Job Details: 07/30/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived onsite to install new sump and motor to dishwasher from prior visit’s diagnosis. Removed and replaced sump and motor assembly. Reassembled and tested. Dishwasher now fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/30/2019
WASHER MAYTAG MVWB765FW2 Arrived on site to repair unit that is noisy during education. Removed and replaced failing gearcase. Tested unit with a load of clothes. The sound levels are now normal. All water connections are dry.
Near Austin, TX 78725
Joseph C.
Job Details: 07/30/2019
OVEN WHIRLPOOL WEG730H0DS0 "Arrived on site for “oven won’t light” complaint. Inspected unit and found lower rear frame bent, not allowing supply end of regulator to enter burner bar. Reshaped bracket and tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for “not drying dishes” complaint. Inspected unit and ran test cycle. Found unit performing as designed. No leaks detected, at time of service. Did find rinse aid dispenser empty. Instructed customer on need to use rinse aid and effects of hard water in the area."