We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78723
Taylor M
Job Details: 10/21/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Round Rock, TX 78681
Lou
Job Details: 10/21/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I completed the sealed system repair consisting of the compressor, access valve and UV dye drier. I found the source of the leak which was coming form the capillary tube. While trying to adjust the cap tube, it broke in half approximately halfway down the tube and fell in my hand. After replacing the components, I vacuumed the system and it held pressure. I installed 3.7oz of R134a refrigerant and monitored pressures. Unit began to cool and had a good frost pattern. No water connected to the unit, job completed. I recommended that the customer allow the unit to cool for 24 hours before placing food inside."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS
Near Austin, TX 78726
David S
Job Details: 10/21/2021
Arrived on site to install previous diagnose part. I gained access to the heater. I replaced the heater with new. I reassembled the unit and tested it. It is working as designed and no longer leaking.
We serviced a
KITCHENAID COOKTOP
Model KFGS366VSS01
Near Round Rock, TX 78681
Lou
Job Details: 10/21/2021
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the switch harness and tested. Unit is operating as designed. No gas leaks detected during service, job completed"
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS02
Near Austin, TX 78736
Leonardo
Job Details: 10/21/2021
Arrived on site to replace both control boards and console. Replaced both control boards and console. Unit testes good.job complete
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Austin, TX 78730
David Z
Job Details: 10/21/2021
"Arrived on site to diagnose washer that is growing SD code and not properly running and sometimes not finishing. Found error codes for long drain, and oversuds. Cleared pressure sensor hose. Found unit isnt draining much at all. Cleared trap and pulled out 2 masks, and a third in the drain line. Removed all obstructions and verified unit is properly draining now. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/21/2021
"Arrived on site for REFRIGERATOR UPPER ICE MAKER IS NOT PRODUCING ICE, REFRIGERATOR IS MAKING A LOUD BUZZING SOUND AND L. Took temps and fridge was at 36 and freezer was at 8. Ran diagnostics and thermistors all passed. Ran ice harvest and ice dumped. Customer stated water was dripping from ice maker door. Ran water fill test and no water came out off door. Checked evaporator cover and couldnt find any frost. Ran fans and ice maker fans and no chatter was present. All fans spinning as designed. Placed in short defrost and could hear water sizzle over heater. No ice maker error codes displayed. Tested defrost heater sensor and it passed. Ran defrost thermistor test and it passed. Asked customer to take photos of any frost they see in the future inside the freezer and a video of any noises that they may hear to share with our office if these items return. Fridge and freezer running as designed. Job completed."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Spicewood, TX 78669
Brandon
Job Details: 10/21/2021
"Arrived on site for customer complaint of unit not completing cycle, and humming noise and now wont start. Found drain pump running when plugged in, ran diagnostic test cycle, found unit got out of balance and shut down, i calibrated unit, passed diagnostic test
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/21/2021
Arrived on site for refrigerator not producing ice. Inspected unit and work area. Gained access to ice maker. Taped both door switches closed and ice level sensor. Measured voltage to ice maker and found none. Found voltage at sensor. Performed diagnostics mode and tested ice level sensor and found passed. Gained access to quick connection at bottom of door and found 120 volts. Called Whirlpool tech support to see if anything else would interfere with voltage in door. Spoke with T.J and he confirmed broken harness in door. (Sr#7732044430). Assembled unit and had issue with FC door closing correct. Found gasket on left side of door interfering. Adjusted door gasket and informed customer to leave close as long as possible for gasket to adjust.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ
Near Austin, TX 78724
Scott
Job Details: 10/21/2021
Arrived on site for microwave making loud unusual noise when heating . Found mag filed no unit is not heating . Replaced mag cap and diode . Tested unit and heated water to whirlpool specs. Job complete
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IM03
Near Austin, TX 78726
David S
Job Details: 10/21/2021
"Arrived on site for wall oven door being broken. I inspected the unit and work area. I found the outer door glass broken and the handle scratched. See pictures. I am ordering the outer door and handle. The office will reschedule, when we have an eta on the parts.; ordrng 1 W11346911 (Outer door) and 1 W11250935 (Handle)"
We serviced a
KENMORE REFRIGERATOR
Model 106.573787
Near Burnet, TX 78611
Cliff
Job Details: 10/21/2021
Arrived on site to diagnose a refrigerator that is leaking. Found defrost drain clogged and cleared drain. Thawed ice buildup in freezer and all is working properly at this time. No leaks were found after service was performed.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Austin, TX 78759
David Z
Job Details: 10/21/2021
Arrived on site to follow up on washer or draining. Found drain was obstructed and causing slow flow. Removed trap and found 3 masks wedged in it. Removed masks and retested unit. Verified unit is now draining properly. Showed customer good drain flow and also shortened the drain hose in the standpipe. Call complete.
We serviced a
WHIRLPOOL WARMING DRAWER
Model WFG515S0JS1
Near Niederwald, TX 78640
Leonardo
Job Details: 10/21/2021
"Arrived on site for warming drawer not closing correctly. Test drawer, the left side glide was not installed correctly. Secured the glide correctly. Unit tested good. Job complete"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Manor, TX 78653
Wesley
Job Details: 10/21/2021
Arrived onsite and replaced belt as original belt head cleanly snapped. No obvious contributing factor. Only belt replaced. All else checks good. Advised customer on repair.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Austin, TX 78731
David Z
Job Details: 10/21/2021
"Arrived on site to diagnose washer with issues locking. On arrival found the left lid hinge broken in the lid. Unit needs a new lid to resolve. Ordering new lid, hinges are intact. . ; ordrng 1 W11256781 (Lid)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kyle, TX 78640
Kevin
Job Details: 10/21/2021
"Arrived on site and found fill tube frozen up again. Removed all ice. Determined that a new door will be needed to solve the issue. Will also bring new bin and cover to ensure complete repair on next visit.; ordrng 1 LW11026425 (Freezer door) and 1 W11244434 (Bin) and 1 W11212344 (Cover)"
We serviced a
WHIRLPOOL VENTHOOD
Model WVU17UC0JS0
Near New Braunfels, TX 78130
Andrew
Job Details: 10/21/2021
"Arrived on site to test unit for no light, tested unit found unit has no light bulb, verified voltage in socket, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Round Rock, TX 78681
Lou
Job Details: 10/21/2021
"Arrived on site to inspect dryer no heat. Upon further inspection, I tested the unit and found the element not coming on. I removed the back panel and found a large amount of lint at the back of the unit and could see more inside the cabinet. I tested the element and found it open. Tested the cutoffs and fuse and all are good. I removed and replaced the element and disassembled the unit and cleaned the lint form inside and from the back of the unit, reassembled and tested. Unit is operating as designed. No lint observed at the end of service, job completed. I recommended that the customer have their vents cleaned."
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Burnet, TX 78611
Cliff
Job Details: 10/21/2021
Arrived on site to replace previously ordered parts for range. Replaced rf infinite switch and tested unit. Found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bastrop, TX 78602
Matthew
Job Details: 10/21/2021
"Arrived onsite for washer not washing properly. Upon arrival put unit in diagnostics and found stored error code F0E4 high water temperature at rinse cycle. Insured hoses were connected correctly. Ran test on valve and all passed. Cleared code and calibrated unit. Ran auto test and all passed with no issues. Ran regular load and instructed customer on optimal settings. Customer stated that not enough water was filling tub. Instructed on use and care and cycle selections. If symptoms persist and error code resurface, recommend replacing valve and control. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/21/2021
"Arrived on site for Thumping Sound - Dryer. Customer explained the drum doesnt thump but instead it made a thumping noise then doesnt turn anymore. Removed terminal cover and found wire was not secured proper,y to the terminal block by the screw. Screw was loose and caused wire to short out. The wire was only connected with three threads. I was able to cut the wire and strip a new section off to resecure the connector back onto the wire. Reconnected wire to terminal block and fastened all screws as tight as recommended. Dryer turned on and is heating as designed. Found metal vent that stays fastened inside the wall was loose, bent, and falling out of wall. Dryer installers used foil tape to wrap the air vent to this loose vent to keep it secure. I was able to reshape and secure the small round vent back into the wall but explained to customer if the dryer gets moved at all it will pop back out. Currently it is secure but recommended they reach out to the builder to have them secure the small round vent back into position and ensure it is no longer loose. This will also prevent lint from collecting behind the dryer because its so loose inside the wall. Air vent is sealed to dryer and air vent is sealed to small round vent and is not leaking any air. Small round vent unfortunately is loose inside wall. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MHWE300VW11
Near Austin, TX 78749
Kevin
Job Details: 10/21/2021
"Arrived on site and found washer is full of water. Customer is experiencing washer slowly filling up with water when not in use. Office to reschedule.; ordrng 1 WP8182862 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Andice, TX 78628
Jonathan S
Job Details: 10/21/2021
"Arrived on site for washer making a screeching noise. Inspected unit and work area. Checked gearcase and pulley system. Found no signs of abnormal wear and tear. Performed diagnostics mode and checked error codes. Found error F7-E7 motor unable to reach target rpm. Ran diagnostics cycle and was able to identify sound from gearcase. Removed failed gearcase, pulley, actuator and belt. Installed new. Assembled unit and performed calibration cycle. Ran unit on high spin speed to check for noise. All tested good, no water leaks detected during service. Spoke with customer on service performed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM04
Near Austin, TX 78754
Wesley
Job Details: 10/21/2021
arrived onsite and called techline to document crushed cabinet symptom causing unit unable to be leveled.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM04
Near Austin, TX 78754
Wesley
Job Details: 10/21/2021
arrived onsite and called techline to document crushed cabinet symptom causing unit unable to be leveled.
We serviced a
GE MICROWAVE
Model PT7800SH6SS
Near Georgetown, TX 78633
Tyler
Job Details: 10/21/2021
Arrived on site for microwave/wall oven combo. Upon arrival customer stated the only function working was oven cavity lights when oven door was opened. Confirmed complaint and found full ui not lite or responsive. Confirmed 240v/+polarity were correct. Found 20amp fuse plus noises filter board were completely burnt. During tests also found evidence of door switchs failing. Will need office to reschedule once availability of parts/authorization is acquired.; ordrng 1 WB27X22108 (Noise filter board) and 2 WB24X10047 (Switchs)s and 2 WB24X817 (Switchs mon.)s and 1 Cnote (Need possible authorization)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDW01
Near Lakeway, TX 78734
Luis
Job Details: 10/21/2021
"Arrived on site. Removed defective door,installed a new freezer door checked door seal good,tested water and ice dispenser good."
We serviced a
MAYTAG DRYER
Model MDE4000AYW
Near Austin, TX 78729
David Z
Job Details: 10/21/2021
"Arrived on site to diagnose dryer that customer feels may be overheating, and is getting hot to the touch. Ran unit and found temps around 166 high in exhaust. Examined inside of unit and did not see anything Abnormal. Called tech line and talked with Ed. Verified that the temperatures are cycling properly. Had me try the extra care options and found temps are also cycling properly. Could not find any faults with the unit, and cycling temps are appropriate. Advised customer that if unit acts inconsistent we can replace the main operating thermostat per tech line.
We serviced a
WHIRLPOOL DRYER
Model WGD7120HW0
Near Austin, TX 78731
Kevin
Job Details: 10/21/2021
Arrived on site to test unit for no power. Found power going to control board was good. Will need control board and panel to ensure completion. Pre screen Panel and control board Did not arrive in time. Bringing several other parts back to ensure job gets done. Office to reschedule ; ordrng 1 W11526013 (Control) and 1 WP8573713 (Cutoff) and 1 WP3391912 (Tstat) and 1 279834 (Coil) and 1 279311 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXSA01
Near Austin, TX 78730
David Z
Job Details: 10/21/2021
"Arrived on site to follow up on refrigerator not cooling shortly after recent visit. On arrival found RC at 55, Fac at -20, unit is overworking due to RC not being cooled. Found the vent for the RC was filled with frost from freezer channel. Removed frost and verified fan is blowing. Advised that the center wall seems to have insulation breaking down, and not able to fully separate the temps. Unit is cooling now, but due to age is likely losing its ability to insulate, and freezing bleeding moisture. Call complete."
We serviced a
KITCHENAID OVEN
Model KOSE500EBS03
Near Lakeway, TX 78734
Brandon
Job Details: 10/21/2021
"Arrived on site for customer complaint of unit tripping the breaker after a flash inside the oven, found failed convection element, ordering element. ordrng 1 W10546519 (Convection element) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Burnet, TX 78611
Cliff
Job Details: 10/21/2021
Arrived on site to diagnose a washer that is not cycling properly. Found water valve not allowing water into machine and replaced valve. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Cedar Park, TX 78613
Kayman
Job Details: 10/21/2021
"Arrived onsite for refrigerator not making ice. Upon arrival I found the RC= 36 icebox = 17 FC=5. I ran diagnostics and all thermistors as well as icebox and evap fans passed. I ran test 56 and found E5 stored. I replaced the ice maker, cycled power and advised the customer to monitor for 24 hours. No leaks detected during time of service. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78744
Kevin
Job Details: 10/21/2021
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pflugerville, TX 78660
Wesley
Job Details: 10/21/2021
Arrived onsite and replaced dispenser cap and wash plate. Advised customer on repair. Unit is now operating operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Wimberley, TX 78676
Robert
Job Details: 10/21/2021
Arrived on call to replace previous diagnosed part. After installation test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near New Braunfels, TX 78130
Noah D
Job Details: 10/21/2021
"Arrived on site to inspect unit for not opening dispenser door and the spring falling off, upon inspection found the spring broken causing issues, replaced dispenser door and tested unit. Complete"
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/21/2021
"Arrived n site for dryer not heating and making noise. Tested operation to verify failure, no abnormal sound occurred. Disassembled unit and found burnt wire to heater and found blower heel clogged.(see SD-pic). Tested element and fuses and found outlet thermistor opened. Found front top bearing worn. Found lint catch torn. Will need to replace thermistor, top bearing, lint catch and wire harness. Office to schedule return when ETA is available.; ordrng 1 NEEDSAUTHORIZATION (AUTH NEEDED. ) and 1 WE03X23881 (dryer lint filter) and 1 WE15X25655 (harness elec asm) and 1 WE4M448 (outlet cntrl thermis)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVT01
Near Austin, TX 78759
David Z
Job Details: 10/21/2021
"Arrived on site to diagnose refrigerator that is not running or cooling. On arrival found the unit in the garage, and warm in both compartments. Found failed thermostat. If you wiggle the temp selector or move it then it powers on the unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Volente, TX 78641
Kayman
Job Details: 10/21/2021
Arrived onsite for dishwasher not operating not operating and has a dent on the front door panel. I confirmed the complaint and found the spray arm disconnected in the unit. I re installed the arm and replaced the outer panel. I tested the unit in diagnostics and it ran through as designed. No leaks detected during time of service. Job complete.
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Fischer, TX 78623
Andrew
Job Details: 10/21/2021
"Arrived on site to test unit for acting erratically, test unit found bad control board, also recommend returning with console on return visit, tested unit with vent tester, unit venting properly,need authorization for control board and console, office to reschedule ; ordrng 1 W11158453 (Control board) and 1 W10682013 (Console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/21/2021
"Arrived on site for refrigerator intermittently freezing items in RC. Performed diagnostics mode. Tested RC thermistor and RC evaporator thermistor, both passed. Gained access to control and measured resistance on RC thermistor, found 7.4 K ohms and evaporator thermistor 8.8 k ohms. Called Whirlpool tech support and spoke with Scott. He stated to replace harness and fan motor again. Gained access to fan and harness. Removed failed harness assembled and installed new. Assembled unit and performed diagnostics mode. Tested thermistors circuit. All tested good, no water leaks detected during. (Sr# 7731583905)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/21/2021
"Arrived on site to install previously diagnosed part. Removed dispenser assembly and installed new dispenser assembly. Ran through manual diagnostics and ran hot, cold, dispenser, then detergent water valves and couldnt find any leaks. Ran through auto diagnostics and couldnt get any leaks. When washer drained still no leaks.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/21/2021
"Arrived on site for 1641256039, its not cooling COOLING-REFRIGERATOR AND FREEZER NOT COOLING. Customer informed me it wasnt a cooling issue but instead a freezing issue. Items in fridge were freezing. Dampener was wide open. Ohmed out thermistor and it was in range. Placed in diagnostics and found test 22 would not open or close the dampener. I gave the dampener door a little push but instead of closing when I set it to close the door clicked trying to open again. When I slowly closed the dampener door by hand and set the dampener to close from UI it opened. It was doing the opposite of what command I was giving it. Customer had a brand new filter that we installed and the water started dispensing. After reassembling the fridge and ordering the dampener the customer informed me the ice dispenser wouldnt dispense ice unless you presses against the freezer door hard. Customer also informed me the previous company had replaced the dampener and thermistor about 40 days ago. Tested door switch on the top of the fridge and the light was turning off. Pressed the light switch inside the freezer that the inner door panel switches off and light would not turn off. Ordering new dampener and switch to return and complete the repair. Ice maker should start working now that new filter is installed. Once the freezer has ice upon return we can test the ice maker dispenser to see why the door has to be pushed closed to dispense ice. May need switch Im ordering to resolve ice not dispensing. I removed the brand new water filter to avoid it getting frozen like the previous one did. With this, there may not be any ice in the bin to test dispenser because the fridge does not have a reservoir.; ordrng 1 241853801 (Dampener) and 1 241547901 (Switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Georgetown, TX 78628
Tyler
Job Details: 10/21/2021
Arrived on site for refrigerator needing a high-voltage control board to be pulled for a rebuild. Upon arrival customer stated that after previous repair the FC compartment still had a ice formation buildup on the bottom of the compartment indicating a call drain
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Jarrell, TX 76537
Tyler
Job Details: 10/21/2021
Arrived on site for refrigerator needing previously diagnosed ice door assembly. Upon arrival confirmed prior complaint. Installed needed part. Reassembled and tested unit and found ice door sealing as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hutto, TX 78634
Wesley
Job Details: 10/21/2021
Arrived onsite for one time cooling issue. Found unit operating properly at time of service with all functions behaving properly and good Temperatures. Advised that a surge or power outage can cause a glitch in the sequencing and cause temporary cooling loss and the correction is to turn unit off long enough to drain the capacitors and then restart unit.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78754
Wesley
Job Details: 10/21/2021
Arrived onsite and installed motor and belt and cam and hub. Unit is now operating properly without slipping. Advised customer on repair. All checks good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wimberley, TX 78676
Robert
Job Details: 10/21/2021
Arrived on call for complaint of washer not starting cycle. Found that when you press start the washer ask to close lid. Washer not recognizing that lid is closed will need to replace latch. ; ordrng 1 W11394572 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model AFi2539ERM01
Near Georgetown, TX 78633
Tyler
Job Details: 10/21/2021
Arrived on site for refrigerator getting too cold in both compartments and also creating a small ice formation inside the FC compartment according to the customer on arrival. On arrival I confirmed complaint but I found the temperature in FC was 24? and the RC compartment was 32. After further inspection I found that because of the problem was due to a misalignment of the door not sealing correctly. I was able to quickly realized the door and remove the small amount of ice. Inform customer to give the unit at least 24 hours to stabilize the temps at this time no leaks during repairs call complete
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWS2
Near Austin, TX 78739
Leonardo
Job Details: 10/21/2021
"Arrived on site to test unit for burning smell. Tested unit found unit leaking from diverter motor. Found burned control board and harness. Will need to replace sump and motor, control board,and main harness
We serviced a
KITCHENAID OVEN
Model KOST100ESS03
Near Burnet, TX 78611
Cliff
Job Details: 10/21/2021
Arrived on site to diagnose an oven that is giving over temp error. Found sensor checks good and control not registering temperature properly. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78753
Wesley
Job Details: 10/21/2021
Arrived onsite and replaced upper light module assembly. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEZ02
Near Burnet, TX 78611
Cliff
Job Details: 10/21/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker heater failed and replaced icemaker. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Austin, TX 78731
David Z
Job Details: 10/21/2021
"Arrived on site to diagnose dishwasher that was not running wash cycles. On arrival found no error codes.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Austin, TX 78752
Taylor M
Job Details: 10/21/2021
"Arrived on site to diagnose range with intermittent heating issues and a bad gasket seal, upon arrival I found that the gasket is deteriorating and needs to be replaced. I gained access to the igniter safety line and checked the amp draw during a bake at 350?, I found that it is only getting 2.6 and will not allow gas to flow to through the valve because it requires at least 3.2.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Round Rock, TX 78664
David S
Job Details: 10/21/2021
"Arrived on site for sealed system repair.I gained access to the drier and found no pressure when I punctured it. I replaced the compressor, access valve, uv drier, and evaporator. I pulled a vacuum on the system and found it holding. I put a measured charge of r134a into the system. I ran the unit for 10 minuets and found pressures holding at 1 psi low and 135 psi high. The unit has started cooling. The unit is working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Austin, TX 78721
Scott
Job Details: 10/21/2021
"Arrived on site , replaced rails and siliconed gaps in liner . Door is sealing properly . No water leaks detected at time of service. Job complete ."
We serviced a
GE WASHER
Model GUD27ESPM1DG
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/21/2021
Arrived on site for washer dryer combo start button sinking in panel. Inspected unit and work area. Found control popped out in of housing. Was able to remove control and reinstalled. Assembled unit and tested operation. All tested good. Spoke with customer on service performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/21/2021
"Arrived on site for refrigerator leaking water. Inspected unit and work area. Customer was advised to have unit thawed out before returning for service. Customer stated unit is cooling good just leaks water from freezer and sometime water appears on top shelf of fresh food section. Gained access to evaporator drain pan and repositioned defrost heater. Poured water over evaporator to simulate defrost cycle and found water draining to condenser drain pan. Spoken with customer on failure and service performed. All tested good, no water leaks detected during service."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS1
Near Temple, TX 76502
Tali W
Job Details: 10/21/2021
"On site for dishwasher not turning on at all. Found 120VAC to control, but control panel not turning on or responding to input. From control: wash motor 6.5ohms, fill valve 1k ohms, heater open, drain pump 41 ohms (out of spec). Hi limit thermostat had continuity. Float switch operating properly. Replaced control and unit went into drain, control panel didnt light up, drain stopped after a couple minutes and then unit was inoperable and control led light was off. Ordering heater, control, drain pump, control panel. Office to reschedule. ; ordrng 1 W10595568 (Control) and 1 WPW10475780 (Control panel) and 1 WPW10348269 (Drain pump) and 1 W10703867 (Heater) and 1 W10619006 (Latch)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS350ESS00
Near Briarcliff, TX 78669
Brandon
Job Details: 10/21/2021
"Arrived on site for customer complaint of unit tripping the breaker as soon as its plugged in, found shorted wires fused to left rear burner tube. Ordering wires and left rear burner tube. ; ordrng 1 W10566295 (Left rear gas tube) and 1 Cnote (Office to reschedule) and 1 W11561436 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near New Braunfels, TX 78132
Jacob
Job Details: 10/21/2021
"Arrived onsite to replace fan motor in the refrigerator. Replaced part. Fan is working, customer also said that they had a possible issue with pantry UI. Replaced UI control. No issues at this time. Job complete"
We serviced a
JENN-AIR RANGE
Model JDRP548HM00
Near Lakeway, TX 78738
Leonardo
Job Details: 10/21/2021
Arrived on site to replace wiring harness. Replaced wiring harness and tested unit on high. Unit tested good. Job complete
We serviced a
GE REFRIGERATOR
Model PSCS5RGXCFSS
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/21/2021
Arrived on site for refrigerator not cooling. Inspected unit and work area. Found temperature in RC at 51?. Called GE tech support and spoke with Chuck. Measured temperature in FC at 29?. Found restriction in sealed system.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Killeen, TX 76542
Al
Job Details: 10/21/2021
Arrived on site and inspected upright freezer making unusual noises. I accessed the evaporator and fan and both were working properly. Unit wouldnt duplicate the noises heard by the customer. I cycled the unit and the compressor didnt make any odd noises. Job complete
We serviced a
FRIGIDAIRE WASHER
Model ATF6700FS2
Near Austin, TX 78701
Scott
Job Details: 10/21/2021
We serviced a
FRIGIDAIRE WASHER
Model ATF6700FS2
Near Austin, TX 78701
Taylor M
Job Details: 10/21/2021
"Arrived on site to replace previously diagnosed valve due to weeping, i gained access to the valve with my second helper Scott and we removed the valve and replaced it, we verified the hot and cold hoses and no leaks observed during operation, we cleaned out the debris that was found in the cold valve and the hose, unit is now operating properly as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78738
Leonardo
Job Details: 10/21/2021
"Arrived on site to install wiring harness. Installed wiring harness and notice water leaking from heating element. Let the customer know that we needed to order the heating element and not to use the dishwasher until we return. Ordered the heating element, office will reschedule; ordrng 1 W11537778 (Heating element)"
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS01
Near Spicewood, TX 78669
Brandon
Job Details: 10/21/2021
"Arrived on site for customer complaint of broken glass, found broken inner frame glass, I replaced glass
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AS1
Near Austin, TX 78745
Kevin
Job Details: 10/21/2021
Arrived on site to test unit for knobs getting to hot. Tested unit by heating to 425. Per UL standards this is normal operation within factory tolerance. No adjustment or replacement of parts can change operation. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, TX 78745
Kevin
Job Details: 10/21/2021
Arrived on site to test unit for shelves falling out and not sitting correctly. Found that 3 shelves were installed backwards and in the wrong location. Put shelves in correctly and in the right position. Tested shelves and drawers with customer and they are now functioning as designed. Drawers now sliding in and out without falling. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Austin, TX 78749
Kevin
Job Details: 10/21/2021
"Arrived on site and tested unit not draining water all the way. Found slow water leak from valve.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78754
Taylor M
Job Details: 10/21/2021
"Arrived on site to diagnose refrigerator ice maker leaking, I gained access to the ice maker and found that there was a lot of ice build up beneath the ice maker making it hard to pull the ice maker free, I steamed out the ice and dislodge the ice maker and found the fill tube completely blocked by ice. I steamed out the ice that was blocking the tray and found a piece of insulation lodged blocking the way for water causing it to pool out of the unit. I removed it and replaced the ice maker due to a warp in the frame of the ice maker, the unit is now operating properly as designed. Job complete."
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Bastrop, TX 78602
Matthew
Job Details: 10/21/2021
Arrived onsite for washer not filling. Upon arrival put unit in diagnostics and found stored error code F8e1 long fill. Ran test and confirmed valve failure . Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS2
Near Lakeway, TX 78734
Luis
Job Details: 10/21/2021
"Arrived on site. Removed defective pump,installed a new pump ran diagnostics all test passed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Burnet, TX 78611
Cliff
Job Details: 10/21/2021
Arrived on site to diagnose a dishwasher that is leaking. Found lower sprayer arm not installed on pump causing misdirection of water. Installed sprayer arm properly and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Harker Heights, TX 76548
Tali W
Job Details: 10/21/2021
"On site for fridge leaking water onto floor. Customer stated they recently replaced the filter and noticed the leak. I exposed the filter and water valve. Tested by dispensing water and didnt find any leaks. Found floor of RC covered in a thick sheet of ice causing water to dip outside of unit onto floor. I removed filter and re-installed. Found water dripping from filter. I removed the water filter, installed bypass and didnt see any leaks. Found the filter had a plastic lip sticking up on one side. Informed customer that a new filter is needed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78723
Scott
Job Details: 10/21/2021
"Arrived on site ,replaced main harness and control . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Cedar Park, TX 78613
Kayman
Job Details: 10/21/2021
Arrived onsite to install previously diagnosed parts. I installed the inlet valve but still no dispenser function. I could see a tiny water trail coming down from where the water lines enter the reservoir indicating a frozen reservoir. I accessed the reservoir and steamed it out for a few mins. This restored function to the water dispenser. I found the evaporator cover had a screw missing causing air infiltration to the reservoir. After testing I noticed a trickle sound from the rear near tue valves. I found the dual valve leaking when engaged due to the line not being pushed in all the way. I corrected the line and tested again. No more leaks and the unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Spicewood, TX 78669
Brandon
Job Details: 10/21/2021
"Arrived on site for customer complaint of noise and not cooling, found defrost system failure in FC, ordering defrost components. ; ordrng 1 W10807590 (Control) and 1 W10789393 (UI control) and 1 WP12729128 (Heater) and 1 Cnote (Auth) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Seguin, TX 78155
Noah D
Job Details: 10/21/2021
"Arrived on site to inspect unit for freezing items around the upper section. Upon inspection found items freezing strictly around the vent, I spoke with customer about moving large water bottles away from upper area. Changed temps. All functions worked normally. Complete"
We serviced a
KITCHENAID OVEN
Model KOCE500ESS05
Near Spring Branch, TX 78070
Andrew
Job Details: 10/21/2021
"Arrived on site to test unit for f1e5 error code, tested unit found magnetron not engaging, replaced inverter board and magnetron, tested unit, heated water for 1 min, unit now working as designed ,job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Seguin, TX 78155
Noah D
Job Details: 10/21/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the units water tubing was clogged with ice causing issue. Pulled tube and replaced with new tubing, siliconed the back port and instructed customer to let cure before she turned water back on. Complete"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Burnet, TX 78611
Cliff
Job Details: 10/21/2021
Arrived on site to diagnose a washer that is not cycling properly. Found drain pump intermittently not starting and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near New Braunfels, TX 78132
Jacob
Job Details: 10/21/2021
"Arrived onsite for unit not making ice. Looked at the unit and found that ice was getting stuck in the ice maker in the FR. Tested the dispenser and found that the water hardly had any pressure behind it. Removed the filter and pressure got better. Customer said they were on a well system and home filtration system. When checking the pressure from the wall. Noticed that the water was hot. Called tech line. Said that the pressure from the water well and the filtration system is more likely the cause of the low pressure issue when water is going through the unit, said did not need a filter inside the unit because it can cause the pressure to slow down even more, Also said that cold water is perferd to be hooked up to the unit. Did not recommend any parts to be changed at this time. Spoke with Andrew got se#7732044922. No issues with the unit at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near New Braunfels, TX 78132
Andrew
Job Details: 10/21/2021
"Arrived on site to replace previously diagnosed, drip pan, evap cover, and control board, replaced drain pan, made sure evap housing was tight and secured to rear of r/c, installed bead of caulking around housing, installed evap cover and control board, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78752
Taylor M
Job Details: 10/21/2021
"Arrived on site to replace previously diagnosed motor, I gained access removed and replaced the motor and verified that the issue is no longer persists, the unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Cedar Park, TX 78613
Kayman
Job Details: 10/21/2021
Arrived onsite for cooktop with uneven or low flames. Upon inspection I found the right rear burners flame slightly lower than the left rear. I tried adjusting the flame but could not adjust much. I inspected burners and orifices for debris but everything was fairly clean. I checked the orifice sizes and found the right rear is a 150 BTU orifice with the left rear being 175 BTU. I checked the orifice size table and confirmed these sizes are correct. I explained to the customer that with the left rear being a higher BTU the flame will be bigger than the right rear. No repairs needed at this time. No gas leaks detected during service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78726
David S
Job Details: 10/21/2021
Arrived on site for top rack adjuster being broken. I inspected the unit and work area. I found the adjusters broken. I replaced the adjuster with new. I reassembled the unit and tested it. It is working as designed p. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/21/2021
"Arrived on site to test condensation buildup on mullion, tested unit found previous tech was told by tech line to leave mullion heater on always on setting, tested voltage to mullion, no voltage was present, continuity was good in mullion, put unit in service test 85, found unit in setting 00(humidity measured) attempt to change 01(always on) setting not staying, ran service test 63, mullion receiving 12.8 dc volts, contacted tech line, was recommended to replace UI and mullion SR#7732051548, need UI, office to reschedule ; ordrng 1 W11262313 (UI)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Fort Hood, TX 76544
Al
Job Details: 10/21/2021
"Arrived on site and inspected washer noises. Confirmed the complaint and found the cam screw came off the gear case, which caused the belt to go through the shield
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Jacob
Job Details: 10/21/2021
"Arrived onsite for unit not making ice in the refrigerator. Looked at the unit and put it in diagnosing and tested the ice maker to see if it would turn, ice maker would not move. Replaced the ice maker. Forced the unit to harvest and fill, new ice maker passed with no issues. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Leander, TX 78641
Kayman
Job Details: 10/21/2021
Arrived onsite for refrigerator not dispensing water or producing ice. Upon inspection I found no error codes on the ice maker. I found the RC=38 FC=0 ice box = 11. I found water is not passing through the filter head and will need to be replaced first to further diagnose. I found the styrofoam insert for the water lines was broken and falling down in the back of the unit. I am ordering the filter head to complete the repair. Permagum to repair the foam insert. Office to R/S due to part availability. ; ordrng 1 WPW10675033 (Control) and 1 W11482383 (Dual valve) and 1 W11482384 (Filter head) and 1 W11482025 (Valve) and 1 W10846539 (Ice box fan) and 1 PERMAGUM (PERMAGUM)
We serviced a
MAYTAG DRYER
Model MDE7400AYW
Near Killeen, TX 76542
Tali W
Job Details: 10/21/2021
"On site for dryer drum not turning. On arrival, found drum was turning. Inspected further. Found felt and glides worn causing slight wear on drum. Found belt dry rotted and pulley had worn belt deposits on it. Ordering felt, glides, belt, pulley and rollers. ; ordrng 2 306508 (Glides)s and 2 WP33001807 (Felt)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near New Braunfels, TX 78132
Jacob
Job Details: 10/21/2021
Arrived onsite to replace the motor dispenser. Replaced the dispenser. Tested the unit and door shut with no issues. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/21/2021
Arrived n site to install previous diagnosed part. Removed failed harness and installed new. Assembled unit and tested operation. All tested good.
We serviced a
GE REFRIGERATOR
Model PFSS5NJWASS
Near Lakeway, TX 78738
Luis
Job Details: 10/21/2021
"Arrived on site for water leaking from valve. Replaced defective valve,turned water source on no leaks
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Austin, TX 78717
David S
Job Details: 10/21/2021
Arrived on site for cooktop knobs being loose. I inspected the unit and work area. I found the knob bezels loose. I tested the unit and found all burners working as design. I am ordering the bezels. ; ordrng 5 W10853046 (Knob bezel)s