Near Austin, TX 78730
David
Job Details: 10/18/2019
REFRIGERATOR KITCHENAID KSC23C8EYY01 "Arrived on site to diagnose an icemaker that was not filling with ice. Performed diagnostics and found that the icemaker was backed up again with ice stuck behind several pieces of stuck ice. Found service pointer W10796674A for exact issue that uses an updated icemaker.Replaced icemaker and tested and it is filling as designed. No water leaks found at time of service. Call complete. Customer advised to make sure and maintain the spacing behind freezer shelves. Found blocked shelves which can cause air to stay in the top section and not circulate well, and cause deeper freeze of ice."
Near Spicewood, TX 78669
Andy
Job Details: 10/18/2019
REFRIGERATOR LG LMXS30776D Arrived on site to install previously diagnosed parts. Upon arrived found unit still on and with ice buildup on evaporator and evaporator cover. Did talk to customer last time about defrosting unit 48 hours prior to return trip. Reminded customer that this needs to be done to avoid risk of more damage to refrigerator. No water leaks present at time of service.;
Near Spring Branch, TX 78070
Richard
Job Details: 10/18/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Arrived onsite to install new parts ordered by previous technician. Installed new module dispenser and cover and refrigerator tested good and no leaks detected. Complete
Near , TX 78669
Andy
Job Details: 10/18/2019
DRYER MAYTAG MED8200FW2 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM1 Arrived on site for unit not making ice ran diagnostics and found e2 error. Removed an d replaced ice maker and tested good.
Near Round Rock, TX 78681
Paul
Job Details: 10/18/2019
WASHER MAYTAG MVWB835DW3 Arrived onsite for the washer not powering on. I found 5VDC to the control panel but no response from the panel. The panel needs to be replaced.. I replaced the console and tested the unit. The unit is working as designed. Call complete.
Near Waco, TX 76710
Chase
Job Details: 10/18/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site customer complaint was washing machine would not start found the door latch was broken replaced a part ran the unit everything work great all lines are dry
Near Austin, TX 78717
Lou
Job Details: 10/18/2019
OVEN WHIRLPOOL GBD307PRS03 "arrived on site to inspect wall oven error code. Upon further inspection, I find the display showing error code F2E0-bad key function. Following the tech sheet, I hit cancel and waited approximately 1 min and the code never reappeared. I turned the power off to the unit then cycled it back on and tested on Bake at 350 degrees. The unit operated as designed; however I noticed that when I pressed the cancel button, part of the lower oven temp display would blink on/off. When I turned the lower oven on and turned it off, the upper oven temp display blinked as well. I contacted Techline and spoke to Andy and advised of my findings and he advised to replace the keypad. File #7726144772. I am ordering the keypad; ordrng 1 WPW10161676 (swtch-memb)"
Near Austin, TX 78746
Wesley
Job Details: 10/18/2019
DRYER MAYTAG MGDB765FW0 Arrived on site and corrected the door shape from being bent From heavy use. Unit is now operating as designed.
Near Austin, TX 78702
Leonardo
Job Details: 10/18/2019
MICROWAVE IKEA IMBS104GSS00 "Arrived on site to test unit for no display showing. Tested unit and found display was not working. Replaced control tested unit, unit test good. No issues at this time. Job complete"
Near Briarcliff, TX 78669
Brandon
Job Details: 10/18/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of UI console not responding and lines through the display, ordering console. ; ordrng 1 W11351998 (CONSOLE)"
Near Austin, TX 78731
David
Job Details: 10/18/2019
WASHER WHIRLPOOL WFW87HEDW1 Arrived on site to diagnose one a washer that was leaking from the bottom. Ran diagnostic mode and checked for leaks, and found none. No error codes were saved. Removed back panel and ran unit through another cycle under observation. No leaks were spotted. Informed customer there’s nothing else we can do proactively, and reseated the pea trap hose and drain hose. All is working as designed at this time with no water leaks present. Call complete."
Near Leander, TX 78641
Jonathan
Job Details: 10/18/2019
REFRIGERATOR LG LFCS31626S/01 "Arrived on site for refrigerator making intermittent noises. Customer stated that it sound as a motorcycle going down the road and and sound will only last a few seconds. Inspected unit and air chamber. Performed diagnostics mode and tested compressor from off to high speed. Removed deli drawer and found items that had fall out of drawer and possibly hitting fan. Removed items and spoke with customer on user care guide. All tested good, no water leaks detected."
Near Killeen, TX 76542
Al
Job Details: 10/18/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Near Spicewood, TX 78669
Andy
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for refrigerator freezing food in RC tested and inspected unit and found damaged air flow parts for RC. Ordering needed parts no water leaks present at time of service.; ordrng 3 W11199204 (DIFFUSER )s and 3 W11208347 (AIR DUCT)s
Near Wimberley, TX 78676
Brandon
Job Details: 10/18/2019
RANGE GE ZET2FL1SS "Arrived on site for customer complaint of top oven light not going off, found faulty control boards and led board. I replaced display boar, control board, and led board. Unit tested good."
Near Kyle, TX 78640
Robert
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on job for complaints of no ice. Found no power going to ice maker. Will need control and two tech. Refrigerator in RV space 44.; ordrng 1 CNOTE (2 TECH ) and 1 CNOTE (2 HOURS ) and 1 W11293378 (CONTROL )
Near Spicewood, TX 78669
Andy
Job Details: 10/18/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for refrigerator freezer seal not setting evenly. Tested and inspected unit and found wheel gears for open and closing operations misaligned creating closing issues. Made repairs and tested unit. All operations are normal. No water leaks present at time of service. There is a large amount of ice buildup in unit due to not sealing before repairs. Customer is going to defrost unit and asked that bins in unit not be placed back in so that they could have full access while defrost and to clean and that they will return bins to unit. Showed customer how to properly return bins. Spoke with customer on how to properly defrost unit so as not to risk water damage and spoke with on moving unit carefully. Customer signed waiver on defrosting unit and on moving unit.
Near Waco, TX 76705
Chase
Job Details: 10/18/2019
RANGE KITCHENAID KDRP463LSS08 "Arrived on site customer complaint was display showed PF turn off the breaker turn it back on did not fix the problem call tech-support they said it’s either the buttons or the main control board or possibly the power going to the oven but cannot check the proper power going to the oven need to order these parts just to get into the oven because the screws are stripped to take off the top; ordrng 8 3368921 (screw-torx)s and 2 4455849 (head,burner (turbi))s and 2 4455979 (head burner ft)s and 4 WPW10155786 (holder-orf)s"
Near Pflugerville, TX 78660
Cliff
Job Details: 10/18/2019
WASHER MAYTAG MVWB835DW4 Arrived on site to diagnose a washing machine that is making unusual noise. Tested unit and found suspension worn and creaking when washer tub moves. Suspension will need to be replaced to complete repairs. ordrng 1 W11130356 (suspension)
Near Austin, TX 78754
Joseph C.
Job Details: 10/18/2019
WASHER LG WM3050CW "Arrived on site for “broken springs and shocks” complaint. Per my previous diagnosis, removed and replaced broken tub springs and shocks. Unit is now as designed. No leaks detected, at time of service."
Near Manchaca, TX 78652
Robert
Job Details: 10/18/2019
DRYER WHIRLPOOL MEDX655DW1 Arrived on job for complaints of not heating. Found dryer heating properly but door not closing properly. Replaced catch and test .
Near , TX 78620
Luis
Job Details: 10/18/2019
REFRIGERATOR GE ZIS480NRI "Arrived on site for no cool. Compressor not powering on,good voltage to inverter,removed inverter checked pins on compressor all pins ohmed 9ohms nothing to ground diagnosed failed inverter,burn marks on inverter unit will need a new inverter.; ordrng 1 WR49X10283 (INVERTER)"
Near Pflugerville, TX 78660
Cliff
Job Details: 10/18/2019
WASHER WHIRLPOOL WTW5000DW3 Arrived on site to diagnose a washer that is unbalanced during spin. Tested machine and found no mechanical failures at this time. All parts and components are working properly. I advised homeowner on best procedures and cycles to use for proper results and performance. No leaks were found at time of service.
Near Canyon Lake, TX 78133
Richard
Job Details: 10/18/2019
REFRIGERATOR GE GSH25JFTABB Arrived onsite for the refrigerator not making ice. Upon inspection found that the ice maker was turned off. Turn ice maker on and tested fine. Previous appliance company replaced ice maker a couple of weeks ago. Complete
Near Georgetown, TX 78628
Jonathan
Job Details: 10/18/2019
REFRIGERATOR LG LFX28968ST/03
Near Georgetown, TX 78628
James
Job Details: 10/18/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 Arrived on site and found dishwasher full of water and evidence of leak that has damaged the wood floors. I found that the fill valve is not closing completely and water is constantly dripping into tub. Tested drain pump by draining water in unit and found to be working properly.Installed new valve and tested operation. Unit tests good. Job complete
Near Austin, TX 78732
Andy
Job Details: 10/18/2019
WASHER MAYTAG 11047798800 Arrived on site for washer door locked and F35 error code. Tested and inspected unit and found door lock is operating properly until error code kicks in. Found that level sensor has failed along with pressure hose. Ordering parts ordrng 1 WPW10004260 (HOSE) and 1 WPW10415587 (LEVEL SENSOR )
Near Austin, TX 78704
Wesley
Job Details: 10/18/2019
DRYER WHIRLPOOL WED95HEXW0 Arrived on site and found unit operating with chortled relay at control. Customer had new control. All checks good.
Near New Braunfels, TX 78132
Kevin
Job Details: 10/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found freezer gasket is not ceiling, took one picture. Customer is using duct tape to hold the freezer closed as much as possible. Both middle and upper drawers have been removed by customer. Bottom drawer is piled with food items, cardboard is wet to the touch and everything is covered with Frost. Disassembled freezer and found large amount of ice build up Everywhere. Removed all food and remaining freezer interior. Defrosted freezer reset rails and added silicone around perimeter of where liner meets cabinet to address any air gaps. After repair freezer door is closing properly. Explain to customer that freezer will likely take 24 hours to reach temperature again. No water leaks from connections at time of service"
Near Austin, TX 78758
Cliff
Job Details: 10/18/2019
OVEN WHIRLPOOL RBS305PVB02 arrived on site to diagnose an oven that is not broiling. Found main control shorted out. Replaced main control and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78738
Brandon
Job Details: 10/18/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for customer complaint of unit not cooling in both sections, found sealed system leak, compressor running, fans running, no cool. Ordering sealed system components, compressor, evaporators, filter drier, and access valves.; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 Tj90sf8404 (ACCESS VALVE) and 1 W10168473 (compressor) and 1 W10248589 (evaporator) and 1 W10391081 (valve) and 1 W10687098 (evaporator) and 1 WPW10143759 (dryer)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/18/2019
DRYER WHIRLPOOL WGD4815EW2 "arrived on site to inspect dryer noises. Upon further inspection, customer advised that the unit is making a thumping noise like it was before. I opened the door and turned the drum by hand and didn’t hear the noise. Keeping the door open, I pressed the door switch and turned the unit on and could hear the thumping noise he described. I lied Ted the top panel and removed the front panel to find a pebble wedged in the seal and a melted crayon in between the seal and the front panel. I removed the debris and reassembled the unit and retested. The unit operated as designed. No lint observed and no gas leaks detected during service.Job completed."
Near Austin, TX 78701
Wesley
Job Details: 10/18/2019
DRYER WHIRLPOOL WED560LHW0 Arrived on site and replaced top and front and door panel due to scratches and denting. All checks good.
Near Kyle, TX 78640
Robert
Job Details: 10/18/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on job for complaints of no power. Found no power from L1 to N. Recommend customer have electrical service.
Near Austin, TX 78717
Lou
Job Details: 10/18/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher tripping breaker. Upon further inspection, I found the unit with no power. I checked the breaker and found it tripped. When I turned the breaker on, it tripped again. I unplugged the unit and tested the breaker again and after turning it on, it continued to trip. I plugged the unit into the disposal outlet and tested. Unit showed no error codes and operated as designed. I advised the customer of my findings and recommended they have someone look into the issues with the breaker and possibly the outlet under the sink.. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/18/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for customer complaint of top load washer making clicking noises when shifting. Customer provided video of sound. Confirmed issues. Removed and replaced cam kit, reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78701
Leonardo
Job Details: 10/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to test unit for damaged panel. Test unit, panel was damaged. Replaced panel. Tested unit, unit test good. Job complete"
Near Temple, TX 76501
Chase
Job Details: 10/18/2019
WASHER WHIRLPOOL WFW6620HW0 Arrived on site customer complaint was washing machine would not operate properly and I had a lock symbol for the child lock button was on show the customer how to turn it off customers happy All lines are dry
Near Austin, TX 78750
Tyler B.
Job Details: 10/18/2019
DRYER MAYTAG MEDB835DW4 "Arrived onsite for unit not drying in sensor, found thermistor out of range at control. Replaced thermistor and tested good"
Near Round Rock, TX 78681
Paul
Job Details: 10/18/2019
OVEN WHIRLPOOL WOSA2EC0HZ01 Arrived onsite for the oven that only has partial display. Mr stated that when this happens the unit has squiggly lines across the screen. I found out from the customer that the unit was not connected to WiFi. I explained to the customer that we needed to get the unit connected to WiFi because this is one of the issues that can happen if it’s not connected. We called the WiFi support team and connected the unit. I explained to Mr to give the unit 30 days to get all of the updates downloaded and the issue should be resolved. Call complete.
Near Austin, TX 78728
Tyler B.
Job Details: 10/18/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for unit not powering on, removed panel and junction box and found black power wire not connected . Connected wires and unit powers on and washes, no leaks on site"
Near Austin, TX 78732
Andy
Job Details: 10/18/2019
REFRIGERATOR JENN-AIR JS42PPDUDB01 "Arrived on site for refrigerator ice dispenser door issues. Tested and inspected unit and found door chute, ice door motor and door separator needs to be replaced. no water leaks present at time of service. ordrng 1 2318017 (SEPARATOR )"
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/18/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replace pivot clips. Customer requested to leave at front door. Job complete
Near Austin, TX 78731
David
Job Details: 10/18/2019
DISHWASHER IKEA IUD7555DS3 Arrived on site to diagnose a dishwasher that was not draining. Customer informed me appliances and garbage disposal were new. Checked garbage disposal and found the drain hose knockout was still intact. Popped the drain hose knockout out of the garbage disposal. Retested dishwasher and all is draining properly. Call complete.
Near New Braunfels, TX 78132
Richard
Job Details: 10/18/2019
ICE MACHINE KITCHENAID KUIC15PHZS Arrived onsite for the ice machine not working properly. Ran diagnostics and everything checked out fine. Saw that there was ice laying on top of the ice grid and saw that there was a broken wire on the ice grid. Replaced ice grid and tested fine and no leaks detected. Complete
Near Killeen, TX 76542
Al
Job Details: 10/18/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived to inspect washer not completing cycles.Ran diagnostics test mode and got F5E4 lid not opened between cycles.Unit seemed to be grinding during agitation and spin cycles.Unit will require a gear case to complete repair due to grinding.
Near Austin, TX 78723
Joseph C.
Job Details: 10/18/2019
DISHWASHER JENN-AIR JDB9000CWS3 "Arrived on site for “broken top rack rail” complaint. Inspected unit and found left track in pieces and left adjuster broken. Removed and replaced left track and adjuster. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78734
Andy
Job Details: 10/18/2019
DRYER WHIRLPOOL WED9400SW0 Arrived on site for unit making noise after heating element was replaced. Tested and inspected unit and found heating element rattling making some noise. Tighten and tested unit. All operations are normal. No other repairs are needed.
Near Austin, TX 78717
Lou
Job Details: 10/18/2019
DRYER WHIRLPOOL MGDX655DW0 "arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the unit is making a loud noise just by turning the drum by hand. As I turned the drum by hand, I could hear a loud scrapping/grinding noise. I lifted the top panel and removed the front panel and as I removed the front panel, I heard something hard hit the bottom panel. I found that there was a rock wedged in between the bearing and the front panel and when the drum turned, it cause the rock to grind on the metal of the front panel. I also found that the drive belt was badly fraying. I advised the customer of my findings and recommended replacing the dryer kit (belt, rollers, idler pulley). I removed and replaced the rollers, idler pulley and belt. I cleaned the roller axles as well. Reassembled the unit and tested and it operated as designed. No lint observed during service, job completed."
Near Georgetown, TX 78628
Jonathan
Job Details: 10/18/2019
RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site for range front panel damaged and console panel damaged. Customer was not able to print closing document email, had him email to office. Will need to order back panel and bezels. Office to schedule appointment when ETA is available. ; ordrng 5 W11188712/QTY5 (BEZEL/ QTY 5)s and 1 WPW10318550/STAINLESS (PANEL CONTROL)"
Near Marion, TX 78124
Kevin
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site and inspected refrigerator and found low water pressure while using dispenser. Cycle icemaker it is also loud when filling, switched filter out for a bypass and this did not correct the issue. Pulled refrigerator forward a few inches and water will now dispense properly. Waterline was pinched, and it is now operating normally. No water leaks from connections at time of service, job complete"
Near Smithville, TX 78957
Scott
Job Details: 10/18/2019
DRYER WHIRLPOOL WED8000DW3 Arrived on site for no heat . Found out let us dropping one of the legs of power . Checked breakers . Recommended to have electrician check outlet and breakers. No lint build up at time of service . Job complete
Near New Braunfels, TX 78132
Richard
Job Details: 10/18/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for the microwave light not working properly. Ran diagnostics and found that the half the element on the bulb was no good causing the flickering issue. Advised customer to buy a new bulb. Complete
Near Lakeway, TX 78738
Luis
Job Details: 10/18/2019
REFRIGERATOR KITCHENAID KUDF204ESB00 "Arrived on site for clip issues. Installed harness to clip,installed clip to drawer,checked door operation good harness not interfering with closure of drawer"
Near Austin, TX 78746
Leonardo
Job Details: 10/18/2019
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site to test unit for not draining. Tested unit found that left side of the door was not sitting correctly on the hinge. Re-align door, tested unit and unit test good, no leaks at this time. Job complete"
Near Dripping Springs, TX 78620
Luis
Job Details: 10/18/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for not dispensing ice. Tested dispenser no ice,found strong burning smell from dispenser motor,re over motor found motor seized and shaft stuck in motor. Installed a new dispenser motor and shaft reassembled unit tested ice dispenser unit working as designed"
Near , TX 78155
Kevin
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and inspected refrigerator and found first noise customer is experiencing is compressor, this is normal and cannot be adjusted. Second noise is icemaker cycling and filling. Showed customer how to turn off icemaker at night. Refrigerator is operating as intended, no water leaks from connections at time of service, job complete"
Near Austin, TX 78751
Joseph C.
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRS312SNHB00 "Arrived on site for “doors not even and insulation showing/broken right front wheel adjuster” complaint. Per previous diagnosis, cleared intrusive insulation and applied adhesive to gap behind mullion. Removed and replaced right front wheel assembly. Doors have been leveled, as well. Unit is performing as designed. No leaks detected, at time of service."
Near Bastrop, TX 78602
Scott
Job Details: 10/18/2019
WASHER WHIRLPOOL WTW7500GC2 Arrived on site for unit not working . Found control completely dead . Replaced control . Ran calibration and test wash . All checked normal . No water leaks detected @ time of service . Job complete . Talked to MS on entitlement .
Near Austin, TX 78739
Robert
Job Details: 10/18/2019
WASHER WHIRLPOOL KDTM354DSS5 Arrived on job for complaints of dispenser door not working. After replacement test operation in diagnostics door open properly. No leaks detected at time of service.
Near Cedar Park, TX 78613
Jonathan
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB00 "Arrived on site for unit not defrosting. Inspected unit and found ice around door and cabinet (see SD-QuickPic). Tested door operation and gasket seal. Found gap between cabinet and cavity (see SD-QuickPic). Performed diagnostics mode and tested defrost cycle and found heater activating (see SD-QuickPic). Added whirlpool food grade silicone between cabinet and cavity. Tested all other operations. All tested good, no water leaks detected."
Near Austin, TX 78738
Luis
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no lights. Installed probe to check temperature,found side wall leds workings and freezer led and upper leds not working diagnosed failed freezer led. Installed new freezer led,checked lights all working,checked temp reading 36°"
Near Harker Heights, TX 76548
Al
Job Details: 10/18/2019
WASHER MAYTAG MVWB955FW0 Arrived to inspect washer not draining.Confirmed the complaint and quoted customer for cost of repairs.She approved the repair.I removed and replaced the drain pump.Reassembled and unit tested as designed.All water lines were dry at the time of service.
Near Lakeway, TX 78738
Luis
Job Details: 10/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for faulty power supply. Removed failed power supply installed a new power supply,powered unit on compressor and fans powered on"
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit in an apartment complex currently under construction. The unit was not making any unusual noises upon arrival. I placed the unit in diagnostics and ran the fans and no unusual noises. Once I had the unit out of diagnostics and it was operating normally, I could hear the compressor kick on and was somewhat loud, but as it continued to run, the noise got quieter. Also, I could hear the condenser coil vibrating. Using the sealant prescreened for today, I was able to wedge some sealant in between the condenser coil and the bracket below the coil and the vibration stopped. All noises are normal for this unit. Unable to locate the foreman at the end of service. No water leaks observed during service, job completed."
Near Killeen, TX 76549
Arthur B.
Job Details: 10/17/2019
UNKNOWN UNKNOWN FORD
Near Round Rock, TX 78664
Cliff
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is not cycling. Found wash pump failed. Replaced pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Jarrell, TX 76537
Al
Job Details: 10/17/2019
RANGE WHIRLPOOL WFE505W0HB1 Arrived to inspect back left burner not working.Confirmed the complaint and removed and replaced the infinite switch.Reassembled and unit tested as designed.Photographed all burners.Job complete
Near Taylor, TX 76574
Cliff
Job Details: 10/17/2019
DISHWASHER AMANA ADB1400AGW1 Arrived on site to diagnose a dishwasher that will not fill with water. Found water valve was not plugged in during previous repair preventing unit for operating. Wired water valve properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78665
Paul
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for the refrigerator with a light not working. I found the FC light switch stuck from ice again. I found no ice or moisture in the FC so it’s moisture build up in the switch causing the actuator to freeze up. I replaced the switch and light is working as designed. Call complete.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for refrigerator filter door not shutting. Inspected filter housing and found clip broken on filter base broken. Found cover bracket broken. Removed bracket housing and cover. Installed new. Tested unit, all tested good, no water leaks detected."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for unit leaking from top of door, found leaking from bad seal on vent, replaced vent and tested good. No leaks on site"
Near Austin, TX 78746
Kevin
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW9550WW10 "Arrived on site and found customer is experiencing long drain times, inspected drain pump and found drain Catch is completely blocked by debris. Cleared debris and ran a rinse and spin cycle and it completed properly without any error codes. No water leaks from connections at time of service, job complete"
Near Temple, TX 76504
Chase
Job Details: 10/17/2019
WASHER MAYTAG MVWB725BW0 Arrived on site customer complaint was washing machine was super loud needs a tough job replace the whole outer tub put everything back together no leaks washing machine was quiet all lines are dry
Near Killeen, TX 76542
Arthur B.
Job Details: 10/17/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Checked incoming voltage and found on 120v coming into dryer. Advised to have house electrical looked over. Checked continuity on element. Element and cutoff checks ok. No other issues found.
Near Wimberley, TX 78676
Luis
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for failed compressor. Removed failed compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78746
Kevin
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and found customer is an apartment complex, after speaking with maintenance supervisor they are now aware that this microwave is not covered under warranty.
Near Kyle, TX 78640
Luis
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Arrived on site for ice build up in freezer. Found freezer door sagging,gasket not sealing on freezer and fresh food door,large gaps between liner and cabinet. Removed freezer door added washer to hinge,reinstalled freezer door,added adhesive to large gaps between liner and cabinet. Remolded freezer and fresh food gaskets,Checked door seals good."
Near Kyle, TX 78640
Luis
Job Details: 10/17/2019
FREEZER WHIRLPOOL WRT111SFDM04 "Arrived on site for ice build up in freezer. Found freezer door sagging,gasket not sealing on freezer and fresh food door,large gaps between liner and cabinet. Removed freezer door added washer to hinge,reinstalled freezer door,added adhesive to large gaps between liner and cabinet. Remolded freezer and fresh food gaskets,Checked door seals good."
Near Austin, TX 78757
David
Job Details: 10/17/2019
WASHER MAYTAG MVWB450WQ1 "Arrived on site to diagnose a washer that was making a screeching noise when spinning. Heard clunking coming from bottom at mid RPM speeds. Removed rotor and stator and found 1 missing bolt and 1 broken bolt at the stater hub. Replaced bolts and retested unit. Clunking sound was gone. Retested with a wet load at high rpm and heard whining sound coming from the bearings. Removed washplate and hub from the top and attempted to remove basket. Basket was partially rusted into outer tub on the shaft assy. Had to hammer shaft out in order to remove the basket. Noticed stress cracks forming in the outer tub where it meets the bearings. Need to replace outer tub, ordering W10193886 outer tub and shaft, and also a new W10222008 filter . Need AUTHO from extended warranty on parts and additional labor for tub replacement / bearing job. Office will need to reschedule.; ordrng 1 AUTHO (PARTS AND LABOR AUTHO) and 1 W10193886 (tub outer) and 1 W10222008 (filter)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 "arrived on site to inspect dishwasher with no power. Upon further inspection, the customer advised that he has checked the breaker, the wiring at the junction box and a GFCI outlet (not connected) and the unit appears to be dead. I questioned if the unit is plugged in under the sink and was advised that it is hardwired to a switch at the countertop. The customer flipped the switch and the unit came on. I placed the unit in diagnostics showing no error codes. The unit operated as designed. I placed my multimeter around the black wire at the junction box and tested the amp draw to the unit and it showed the appropriate amp draw for the motor (1amp), drain pump (-1amp), and element (7-9amps). The customer advised that the unit has never dried the dishes very well. I found that they are not using rinse aid. I made recommendations for detergent and rinse aid use and provided some use and care tips for the unit. No water leaks observed during service, job c
Near Georgetown, TX 78633
David
Job Details: 10/17/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to diagnose a range where the left front burner was not igniting. Examined burner and found the ignitor was adjusted all the way forward, causing too short of a spark to be able to light. Removed burner head adjusted to enlarge spark range. Retested unit with adjusted gap, and all is now working as designed. Call complete."
Near Waco, TX 76712
Chase
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site customer complaint was unit would make funny noises coming from the back found that the connections were making the noise going to the water valve customer need to have a plumber take off the dispenser head and make sure there’s nothing else going wrong with the pressure all lines are dry
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site for refrigerator LED lights not working and display power on and off. Performed diagnostics mode and tested door switches. Tested dispenser. Gained access to LED lights and traced circuit to freezer light. Found main control relay double clicking and power unit on and off. Removed failed LED light and installed new. Found RC lights working and found freezer light still not working. Tested a tLED inverter control and found only 3 volts DC to freezer light ; ordrng 1 WPW10589837 (CONTROL)"
Near Pflugerville, TX 78660
Al
Job Details: 10/17/2019
DRYER WHIRLPOOL WED5000DW2 Arrived to install previously ordered part.Removed and replaced the door switch.Unit now operates as designed.Job complete
Near Pflugerville, TX 78660
Paul
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for the refrigerator that is not cooling in either compartment. I found both compartments hot when I arrived. Ms stated that the RC evaporator had completely froze up so she unplugged the unit to let it defrost and when she powered it back up the unit never cooled. I found the compressor starting up immediately after I had unplugged the unit and reapplied power which means there is either no refrigerant in the system or the compressor is defective. I found the RC coil in bad shape from all the ice so I’m suspecting a refrigerant leak. I found the evaporator drain tube restricted that was probably causing the coil frosting issue but I also found the UI messing up not giving a power outage message which means this could also be causing the defrost issue. I cleared the tube. The RC evaporator, compressor, controls, and harness need to be replaced to complete service. Ordering C-notes, W10848301 CNTRL-ELEC, W10843055 CNTRL-ELEC, W11188493
Near Austin, TX 78721
Scott
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site installed tube inlet extension . Job completed .
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for unit not making ice. Ran diagnostics and found e2 error, removed and replaced ice maker and tetsed good. Found ice door not sealing also and will need replacement to complete ; ordrng 1 WPW10549589 (door-ice)"
Near Johnson City, TX 78636
Brandon
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to replace control panel, after replacing, unit tested good."
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave venthood light issues. Upon further inspection, the customer advised that the previous light burnt out and caused the breaker to go bad. When the breaker and light were replaced, the venthood light would not turn off. The customer had purchased whirlpool approved bulbs for the unit. I inspected the control and found a bad relay. I removed and replaced the control and tested and the unit is operating as designed. Job completed."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
OVEN WHIRLPOOL WFC310S0ES3 "Arrived on for unit flickering when door opened, unit will need control and possible harness to complete repair ; ordrng 1 CNOT (OFFICE RS ) and 1 W11122536 (cntrl-elec) and 1 W11226234 (harns-wire)"
Near Canyon Lake, TX 78132
Richard
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator not dispensing water properly and low ice production and moisture on ice door.ran diagnostics and found error code for ice maker E2. Tested the mullion and it did not heat up when I turn it on. Also saw that the ice door is not sealing properly causing moisture. Ordering parts. ; ordrng 1 W11162119 (door-ice) and 1 W11176246 (rail-mulln)
Near The Hills, TX 78738
Andy
Job Details: 10/17/2019
DRYER WHIRLPOOL WED5620HW1 Arrived on site for dryer making noise. Tested and inspected unit and found massive glue buildup on drum from factory hitting rollers every time it turns. Removed glue buildup and tested unit. All operations are normal. No other repairs are needed at this time.
Near New Braunfels, TX 78132
Richard
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived onsite for the refrigerator freezer door making noise. Upon inspection found that the top hinge was causing the noise. The Hinge looked fine and not damaged . Adjusted hinge and noise is gone. Complete
Near Austin, TX 78749
Kevin
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found no saved error codes, Ran hot and cold water in manual and both are operating normally. Set washer into a normal cycle and found on the warm setting hot water valve is not being activated. Found incoming cold water temperature is 78°. Spoke with tech line and they said cold water temperature alone meets expected temperature and for warm water by the control board. Washer is operating as intended, no for the repair is required at this time. No water leaks from connections at time of service, job complete."
Near Driftwood, TX 78619
Brandon
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to replace controls, evap cover, and fan motor with thermistor, also added foil tape and zip tie to thermistor. Unit tested good."
Near Austin, TX 78735
Robert
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW8000BW0
Near Leander, TX 78645
James
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on site and found ice maker now functioning properly. Installed new thermistor and evaporator fan housing. Tested operation and found unit working properly. Job complete
Near Austin, TX 78702
Wesley
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 . No water dispense function. Discovered waterline to dispenser frozen in liner conduit. Would not thaw with steamer. Ordering line to repair. ; ordrng 1 WPW10444033 (tube-water)