We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES0
Near Georgetown, TX 78626
Gerry C
Job Details: 02/07/2022
Arrived to drop off part.
We serviced a
GE DISHWASHER
Model GDT655SSJ4SS
Near Round Rock, TX 78681
Wesley
Job Details: 02/07/2022
Arrived onsite and found leaking diverter on dishwasher. Ordering diverter to repair.; ordrng 1 WD19X25278 (Diverter assembly kit)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Bastrop, TX 78602
Matthew
Job Details: 02/07/2022
Arrived onsite for damaged oven handle. Took pics. Replaced damaged handle. Unit is functioning properly. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Austin, TX 78759
Justin
Job Details: 02/07/2022
Arrived on site to install previously diagnosed parts. I installed the new panel and verified the door no longer caught on it. The unit is as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Austin, TX 78746
Kevin
Job Details: 02/07/2022
"Arrived on site and found no frost pattern on evaporator. A sealed system repair needs to be done.
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Austin, TX 78751
Jacob
Job Details: 02/07/2022
"Arrived onsite for unit not putting in water as it should. Got the same error code. Took the error out of the unit. Tested the unit and some water was spraying in, but when the motor on the dispenser tried to change position, it just made a small ticking noise and would not advance to put in any water. Ordered a new dispenser motor. ; ordrng 1 WPW10352973 (Switch dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78717
Scott
Job Details: 02/07/2022
Arrived on site for fridge making loud noise . Found frost building up around evap fan . Defrost heater is working . Ordering fan and harness and UI . No water leaks detected at time of service. Call to set return ; ordrng 1 W11515017 (Fan motor) and 1 W11475516 (Harness) and 1 W11456119 (UI)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS00
Near Austin, TX 78738
Luis
Job Details: 02/07/2022
"Arrived on site for not dispensing ice. Removed ice bucket found ice stuck in chute,removed ice reinstalled bucket tested dispenser motor working,advised customer to remove icemaker cover to allow better airflow to ice in bucket.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78732
Luis
Job Details: 02/07/2022
"Arrived on site. Replaced defective pump,found leak from supply line not drain line to unit,added sealer to line connections,ran water through pump checked tubing and lines no leaks,reinstalled unit ran diagnostics all test passed. Advising customer to replace water supply line."
We serviced a
WHIRLPOOL FREEZER
Model KRFC704FBS01
Near Austin, TX 78717
Scott
Job Details: 02/07/2022
"Arrived on site for freezer warm and not making ice . Ran temp checks fresh 40, FZ 58. All fans working . No frost build up on evaps . Max temps tests rc 86 / FZ 75 , avg test fc 39/ FZ 64 Min test fc 32 / FZ -20. Ran resistance and voltage at control . Getting 1.4-1.3 voltage dc . Get correct resistance on thermistors . Ran test 40 . No frost or temp change in freezer . Ordering valve 3 way, compressor and FZ evap . No water leaks detected at time of service. Call to set return ; ordrng 1 W11032200 (FZ evap) and 1 W11084143 (Valve 3 way) and 1 W11107278 (Compressor)"
We serviced a
WHIRLPOOL DRYER
Model WED4800BC1
Near Round Rock, TX 78681
Wesley
Job Details: 02/07/2022
Arrived onsite and found unit operating with failed belt and worn rollers. Used parts in repair kit to restore good working order all checks good. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78745
Tyler L
Job Details: 02/07/2022
"Arrived on site for complaints of dishes not getting dry. Found a 7-1 error code for no heat. Ran factory diagnostics and found the heater not engaging. Installed new heater and tested. Heater engaging fully now. Advised customer to use rinse aide as well. Could not mount the dishwasher to cabinet because it does not fully fit under the counter. No water leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Wimberley, TX 78676
Brandon
Job Details: 02/07/2022
"Arrived on site for customer complaint of unit not cooling, found sealed system leak, ordering compressor, evaporator, filter drier, and access valve. ; ordrng 1 W11092625 (Compressor) and 1 Cnote (Auth) and 1 Cnote (SS tech/2 hour job) and 1 Cnote (Office to reschedule) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Filter drier) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78756
Tyler L
Job Details: 02/07/2022
"Arrived on site for complaints of no ice production. Found ice bin full of ice, took picture. Icemaker started a harvest while on site. Tested icemaker and it passed. Inspected fill tube and found it clear. Made sure icemaker arm was put back down. No issues at this time.no water leak detected, job complete."
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Georgetown, TX 78626
Lou
Job Details: 02/07/2022
"Arrived on site to inspect microwave showing close door error on display. Upon further inspection, I found both interlock cams in the closed door position and the unit door open. Customer advised that theyve been getting stuck. I removed and replaced the interlock kit and tested the unit. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Georgetown, TX 78633
Lou
Job Details: 02/07/2022
"Arrived on site to inspect washer not spinning all water out. Upon further inspection, the customer advised that the unit did not spin all the water out when washing towels. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I manually tested the cold & hot water valve, agitation and spin modes and the unit continued to operate as designed. I tilted the unit back to inspect the components underneath and all are good; no signs of gearcase oil leaking. I tested the unit one more time in diagnostics and it continued to operate as designed. I made recommendations for use and care, as well as, detergent and softener use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78717
Scott
Job Details: 02/07/2022
"Arrived on site . Replaced IM fill tube . Ran harvest all checked normal. No water leaks detected.No other issues found. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78753
Matthew
Job Details: 02/07/2022
"Arrived onsite to replace previously diagnosed parts. Replaced ice bucket, plate, coupler and duke valve. Tested unit and found no water being dispensed or ice try fill. Checked water out of valve and got very little. Disconnected line a source and very little water flow. Notified customer that he would need to contact a plumber to resolve the issue. Restoring water flow should correct the issues."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HV04
Near Lakeway, TX 78734
Leonardo
Job Details: 02/07/2022
Arrived on site to test unit for oven light not turning off. Test unit and found door latch not making contact with the door switch. Removed latch and secured latch correctly test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Georgetown, TX 78633
Lou
Job Details: 02/07/2022
"Arrived on site to inspect dishwasher insulation and blue light at bottom of door. Upon further inspection, the customer pointed out the insulation thats located at the bottom of the door under the unit and that theres a blue light emitting at the bottom of the unit. I advised that the insulation is normal and the blue light theyre seeing is from the control as its showing through the bottom of the door. I advised the customer that if I were to remove the outer door panel, that they would be able to see that the door is not sealed at the bottom and thats why they can see the light. Placed the unit in diagnostics and tested showing no error codes and the unit operated as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Round Rock, TX 78665
Wesley
Job Details: 02/07/2022
Arrived onsite and found unit factory vent covers had not been removed during install and were punching the door open slightly and causing the com switch to not engage during heat cycle. Repaired install issue. Unit is now operating as designed. Advised customer on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Gerry C
Job Details: 02/07/2022
"Arrived to inspect FC cooling issue. I verified items within the FC were not solidly frozen and the temperature was 33. RC was 44. Test mode 3 revealed both evaporator fans performing as designed and both evaporators were free of ice within the main evaporator assemblies. The discharge tube from the compressor was only warm for a few inches. I elected to test pressures due to the absence of UV dye. Test mode 4 showed pressures of 122/1 in step 4 and 130/4 vacuum in step 5. I continued to monitor and watched the pressure steadily climb with matching vacuum. The unit finally settled at 135/5. The compressor was working as designed and the pressures were normal, after a few minutes of setting and going into test mode. The cold discharge tube and normal pressures after testing denote a very high likelihood of moisture within the system and periodic ice restriction. There was a large ice ball on the FC evaporator cap tube, but no signs of leakage at that point or in the RC evaporator. I recovered the refrigerant and vacuumed for an extended period of 40 minutes. The unit held vacuum for 20 minutes and I charged with the MFG prescribed refrigerant charge. All operations were normal and the unit cooled as designed. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Round Rock, TX 78681
Wesley
Job Details: 02/07/2022
Arrived onsite for ice maker no longer cycling. Found motor lost position. Replaced icemaker to repair. All else checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Austin, TX 78746
Kevin
Job Details: 02/07/2022
"Arrived on site and inspected microwave/oven combo and found there is a magnetic clip attached to the inside of the door keeping oven door from closing properly. Oven will not run when door is open. And interior light does not turn off. After removing clip started oven on a bake cycle and it is heating properly and interior light is off, took one picture. Job complete"
We serviced a
GE DISHWASHER
Model GSD2000J01WW
Near Manor, TX 78653
Matthew
Job Details: 02/07/2022
Arrived onsite to replace previously diagnosed parts. Plumber fixed valve. Pulled unit and replaced pump and motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, TX 78745
Kevin
Job Details: 02/07/2022
"Arrived on site and inspected refrigerator and found a piece of mastic is inside fan shroud and fan blade is hitting it, took one picture. Cleared mastic and fan is now quiet, job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Round Rock, TX 78665
Wesley
Job Details: 02/07/2022
Arrived onsite and found unit banging and walking. Found one of the legs had fallen out of place. Repaired by installing leveling leg. Unit is now balanced and operating smoothly. All Checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78737
Luis
Job Details: 02/07/2022
Arrived on site. Installed new ice container tested dispenser unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBE00
Near Buda, TX 78610
Robert
Job Details: 02/07/2022
Arrived onsite for complaint of middle drawer not opening. Found the harness frozen to bottom of refrigerator compartment. Removed ice and cleared drain.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Leander, TX 78641
Kimo
Job Details: 02/07/2022
Arrived onsite for DW not washing. Upon inspection I put unit into diagnostics mode and found that the motor would not run. ordrng 1 5304519906 (Wash motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78745
Kevin
Job Details: 02/07/2022
"Arrived on site and found prescreened door panel was damaged in box, a new one will be needed to complete repair; ordrng 1 W11461694 (Door panel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVBL1
Near Marble Falls, TX 78654
Cliff
Job Details: 02/07/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found main control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Andice, TX 78628
Jonathan S
Job Details: 02/07/2022
"Arrived on site for microwave having error code F1-E6. Inspected unit and work area. Found wave guide burnt (see SD-pic). Removed wave guide and inspected for damages to wave guide, none found. Performed diagnostics mode and verified error code. Followed tech sheet process for error code. Found magnetron, inverter and wave guide will need to be replaced. ; ordrng 1 W10915651 (Wave guide cover) and 1 W11188752 (Fuse)"
We serviced a
KITCHENAID MICROWAVE
Model KCMS145JSS-1
Near Austin, TX 78730
Justin
Job Details: 02/07/2022
"Arrived on site for a microwave with the door not opening. I was able to use my putty knife and insert it from the bottom to push up on the latch. This allowed me to open up the door. I found that the switch bracket broke and was preventing the latches from being released. I also found the release lever broken. In order to repair the unit we would need to replace the switch assembly and the lever Ordering parts and the office will have to get authorization. ; ordrng 1 WP8185271 (Switch Bracket) and 3 4392027 (Bottom Switch)s and 1 4359718 (Release Lever)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Dripping Springs, TX 78620
Noah D
Job Details: 02/07/2022
"Arrived on site to inspect unit for not heating, upon inspection found the units heating element burnt causing the issue.Replaced element and tested. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AB4
Near Austin, TX 78725
Tyler L
Job Details: 02/07/2022
"Arrived on site for install of new interlock kit. Installed new interlock kit and tested. Found no change, door error message still showing when trying to start the unit. Spoke to JC, we will need to order the main wiring harness. Office to reschedule.; ordrng 1 W10872453 (Main harness) and 1 Autho (Autho)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kimo
Job Details: 02/07/2022
"Arrived onsite for range oven with smell when in use. Upon inspection of unit I found no leaks. I found ignitor operating properly, inspected flames and found the blue and full. Put unit through preheat at 350 no smell at this time.unit operating as designed.job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78759
Wesley
Job Details: 02/07/2022
Arrived onsite and replaced the console. Unit is now operating as designed. Advised customer on repair. All checks good. Advised customer to allow updates to software by keeping unit connected to WiFi.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Dripping Springs, TX 78620
Noah D
Job Details: 02/07/2022
"Arrived on site to inspect unit for not cleaning without a loud grinding sound, Upon inspection found the units sump making the loud noise, unit was working normally except tue loud whirling noise. Ordering sump and 2 hours. Office to reschedule ; ordrng 1 W11345228 (Sump) and 1 2hours (2 hours)"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Austin, TX 78747
Robert
Job Details: 02/07/2022
Arrived onsite for complaint of washer not advance. Found the cold water shut off at wall. Turn cold water on and test.
We serviced a
WHIRLPOOL OVEN
Model KEMS308SSS05
Near Georgetown, TX 78633
Lou
Job Details: 02/07/2022
"Arrived on site to inspect wall oven not heating. Upon further inspection, I found the broil element shorted/burnt. Pulled the unit out on my dolly and tested the bake element and convection fan and both are getting good voltage and both showed within range of ohms reading; ordrng 1 WP9760774 (Broil element)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Temple, TX 76502
David Z
Job Details: 02/07/2022
Arrived on site to install new control due to bake element not running. Replaced control. Found when replacing the control that the harness had shorted to the chassis and fried part of the harness. Ordered main harness to resolve. Office to schedule when part arrives. ; ordrng 1 W11501975 (Wiring Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Georgetown, TX 78628
Kimo
Job Details: 02/07/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed pressure regulator valve and water line. Tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model GR478lXPB2
Near Austin, TX 78744
Tyler L
Job Details: 02/07/2022
"Arrived on site for complaints of broken glass door. Found outer door glass shattered. Installed new part and tested. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Bastrop, TX 78602
Matthew
Job Details: 02/07/2022
Arrived onsite for refrigerator drawers not seating properly. Deli drawer is sagging on the left hand side and Also left crisper drawer on the left side . Will order replacement drawers and rails. Office to reschedule ; ordrng 1 W10508330 (Left drawer roller) and 1 W10508328 (Right drawer roller) and 1 W10508327 (Left pantry slide) and 1 W10508326 (Right pantry slide) and 1 W10850377 (Left crisper drawer) and 1 WPW10688114 (Left crisper front) and 1 W10510417 (Deli drawer front)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78705
Jacob
Job Details: 02/07/2022
Arrived onsite for the ui panel not working. Tested the ui panel and heard noises but it would not show on the screen or do anything else. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78705
Jacob
Job Details: 02/07/2022
"Arrived onsite for the bellow and clamp missing on the unit. Looked at the unit and saw it was pulled apart prior to looking at the unit. Got 5e go ahead to replace the bellow and clamp. Replaced parts and put unit back together. While putting the bellow back on, noticed that the spray nozzle was miss completely. Ordered nozzle.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Gerry C
Job Details: 02/07/2022
"Arrived to inspect door coming apart. I found the front stainless trim and the upper black trim had separated from the glass. There was no apparent CX damage and the double sided tape appeared to not have been applied properly. I was able to apply some mounting tape as a temporary fix, but it will likely fail and allow sharp edges to be exposed. No gas leaks detected during service. Returning tech may need to obtain double sided mounting tape if the replacements do not have it. Office to contact CX to arrange return service.; ordrng 1 W11176456 (Door front) and 1 WPW10481433 (Wp Emblem) and 1 W11105139 (BRKT-Glass)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Austin, TX 78744
Kevin
Job Details: 02/07/2022
"Arrived on site and replaced main harness diagnosed by previous technician, range is now operating properly , job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near New Braunfels, TX 78130
Andrey
Job Details: 02/07/2022
"Arrived on site to test unit for not keeping proper temp, tested unit found F6E4 error, customer stated that the unit would not cook correctly, temperature would fluctuate during baking burning or under cooking, unit was never connected to Wi-Fi, advised customer to connect unit to Wi-Fi to receive proper firmware updates, advised customer that if the update does not fix issue then I recommend replacing UI and control
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near New Braunfels, TX 78130
Andrey
Job Details: 02/07/2022
"Arrived on site to test unit for no heat, found unit powering on, took voltage in outlet and got 240vac did not get any voltage on L1 in junction, bent prongs in towards middle and plugged in , no getting 240vac in junction but unit is not heating, found bad cut off and a shorted heating element, thermistor was cracked, replaced element,cutoffs and thermistor, unit is now heating and running as designed, advised customer to get a professional to clean vent and replace outlet to prevent future issues, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Meadowlakes, TX 78654
Cliff
Job Details: 02/07/2022
Arrived on site to diagnose a refrigerator that is making unusual noise. Found freezer not defrosting causing fan to rub on ice. Advised customer units controls might be damaged but unit started defrosting after power cycle. Cust wants to monitor to see if issue returns.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near New Braunfels, TX 78130
Andrey
Job Details: 02/07/2022
"Arrived on site to test unit for door not closing, tested unit found customer has completely removed the door slides, ice make again broken off hanging by the wires, reattached ice maker but will need ice maker mounting old one is broken, replaced slides left and right, but the back shaft is now missing, will need a shaft, after installing FC door back noticed that the right RC door is scrapping the freezer door, after further diagnoses found that bottom right door housing is completely broken out will need new right door to fix unit, office to reschedule ; ordrng 1 LW10858417 (Right door) and 1 W10802342 (Shaft) and 1 628320 (Ice maker mounting)"
We serviced a
LG DRYER
Model DLE2140W
Near Burnet, TX 78611
Jonathan S
Job Details: 02/07/2022
Arrived on site for dryer having long dry times and not completing cycle . Inspected unit and work area. Performed air flow test with vent on and found restriction in air flow (red light). Removed vent and tested air flow and found passed (green light). Attached vent and tested air flow again. Informed customer on restriction in air flow. Informed customer to use only on low heat settings until vent has been cleared.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Canyon Lake, TX 78133
Brandon
Job Details: 02/07/2022
"Arrived on site for customer complaint of unit not spinning, found screw stuck between wash basket and outer tub, I removed screw, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model RF362LXSB0
Near Temple, TX 76502
Tyler
Job Details: 02/07/2022
Arrived on site for range needing previously diagnosed infinite switch as well as terminal block. Upon arrival installed previously diagnosed parts reassembled and tested unit and found everything is fully functioning as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Dripping Springs, TX 78620
Noah D
Job Details: 02/07/2022
Arrived on site to inspect unit for stopping mid cycle. Upon inspection found no issue with unit but when I checked the error codes it had F2E1 and F2E2 for a bad console. Replaced console and tested. Complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Scott
Job Details: 02/07/2022
"Arrived on site for water backing into dishwasher and soap dispenser issue . Fix loop ,found door broken on dispenser . Ordering dispenser. No water leaks detected at time of service. Call to set return.; ordrng 1 W10671905 (Dispenser)"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/07/2022
Arrived n site for microwave not heating. Ins unit and work area. Tested operation to verify failure. Found magnetron not powering on. Removed unit and tested door switches and fuses. Tested operation and found unit heating. Reinstalled unit and tested operation and found not heating. Found right lower switch not being activated by drawer. Called Whirlpool tech support and spoke Andy. Went over issue with switches. He stated to replace rail and switches with housing. Office to schedule return when ETA is available. (Sr#7732907429).; ordrng 3 W11201775 (Rails)s and 1 W11201858 (Latch right) and 1 W11305909 (Switch) and 1 W11199805 (Switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB01
Near Burnet, TX 78611
Jonathan S
Job Details: 02/07/2022
"Arrived on site for refrigerator making abnormal noise. Inspected unit and work area. Found unit making noise when ice maker fingers are rotating. Removed failed ice maker and installed new. Cycled ice maker. All tested good, no water leaks detected during service"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, TX 78633
Lou
Job Details: 02/07/2022
"Arrived on site to inspect microwave display time jumping. Upon further inspection, I set the time to the correct time and while servicing another appliance, the time jumped to military time. I removed and replaced the main control and tested the unit and it is operating as designed. Job completed."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78737
Noah D
Job Details: 02/07/2022
"Arrived on site to inspect unit for not spinning without a knocking sound, upon inspection found the units back hoses making a loud noise when in full spin, moved washer and tested fully. No error codes present. All functions worked. Complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Leander, TX 78641
Kimo
Job Details: 02/07/2022
"Arrived onsite for washer leaving dark spots on clothes. Upon arrival I installed the drive system of unit and found it all good,I the ran unit in diagnostics mode and found it operating as designed, I checked the condition of the water at the wall out of the hoses and found debris in the water. I advised customer that the hoses may be deteriorating and that they might want to get new ones.job complete."
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Canyon Lake, TX 78133
Andrey
Job Details: 02/07/2022
"Arrived on site to test unit for uneven flame on FL burner, tested unit found burner cap not sitting correctly on burner, replaced burner, tested unit unit now running as designed, job complete"
We serviced a
GE DRYER
Model GTDP180ED2WW
Near Copperas Cove, TX 76522
Al
Job Details: 02/07/2022
Arrived to install previously ordered timer knob. Unit now functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Wimberley, TX 78676
Brandon
Job Details: 02/07/2022
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FSMS01
Near Georgetown, TX 78628
Gerry C
Job Details: 02/07/2022
"Arrived to inspect ice within ice bin area. The unit has had repetitive icing of the ice bin and ice chute and had the door flap change prior with no difference in operation. I found excessive gapping within the ice bin and ice dispenser motor housing areas and I filled with MFG. adhesive. I reinstalled the assembly and tested. Operational test good, no leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Temple, TX 76502
David Z
Job Details: 02/07/2022
"Arrived on site to diagnose refrigerator losing cooling in the RC. Found unit is also throwing a P0 error constantly. On arrival I found the unit was recycling and throwing P0 every few minutes. Ran diagnostics and found FC fan is not running at all. RC evap is encased in several inches thick ice, also found that the icebox fan running very very loudly. Unit is recycling due to failing / recycling DC circuit issues, on top of failure to defrost. Advised customer there are several issues present and will take several parts to resolve. Unit will need an icebox fan, RC evap cover and drip pan service kit / fan harness, FC Fan likely. Also ordering control and UI.. ; ordrng 1 W11256332 (Evap Cover) and 1 W11087438 (RC Evap Harness) and 1 W11249952 (FC Harness) and 1 W10846539 (Icebox Fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Kyle, TX 78640
Tyler L
Job Details: 02/07/2022
"Arrived on site for complaints of no ice production. Found icemaker in a harvest while on site. Found the cubes were inconsistent, some smaller then others. Spoke to JC. Inspected fill tube and it was clear. Installed new valve. No water leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Leander, TX 78641
Kimo
Job Details: 02/07/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new parts and tested unit and found that the lid lock would not activate when call for. I am ordering 1x lid lock..; ordrng 1 W10861642 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Buda, TX 78610
Robert
Job Details: 02/07/2022
Arrived onsite for complaint of noise and warm temps in freezer. Found the sensor for defrost out of range.After replacing noise normal.
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Austin, TX 78729
Scott
Job Details: 02/07/2022
"Arrived on site for oven on range not lighting . Was getting spark . Tested spark module, not sending any voltage to valve . Replaced module , oven is now heating properly . Ran preheat,no gas leaks detected at time of service. Job complete"
We serviced a
MAYTAG OVEN
Model CWG3100AAE
Near Gatesville, TX 76528
Jonathan M
Job Details: 02/07/2022
"Arrived on site for an oven that is flashing multiple error codes. Inspected unit and work area. The customer advised that anytime they try to cook anything within the oven, they get three different error messages with the unit. They advised they get an F3, F5, and F7. Test the unit and confirm the customers complaints. The unit does not have any model or serial information and will need the user interface, control, temperature sensor, and door locking mechanism.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Buda, TX 78610
Leonardo
Job Details: 02/07/2022
Arrived on site to test unit for unit not starting. Test unit and found broken control board not making contact with the console. Replaced board test unit and unit coming on.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNTS0
Near Austin, TX 78746
Kevin
Job Details: 02/07/2022
"Arrived on site and inspected ice machine and there is no production, ice machine control panel is unresponsive, Control panel is blinking on and off. cycled power by unplugging it. Ice machine main harness would be needed to complete repair
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS1
Near Burnet, TX 78611
Jonathan S
Job Details: 02/07/2022
Arrived on site for microwave not powering on. Inspected unit and work area. Found power outlet located behind unit and not above. Removed unit to check voltage. Found no voltage to unit. Powered unit up on different outlet and found unit working as designed. Informed customer of power issue. Customer will need to contact electrician to correct issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Kimo
Job Details: 02/07/2022
Arrived onsite for DW not working. Upon arrival I put unit into diagnostics mode found no codes ran diagnostics cycle and found unit operating as designed no leak. Upon further inspection found detergent dispenser not operating. I replaced in and tested unit and found unit operating as designed. Upon changing rinse aid setting the door fell off. Ordering 1x dispenser and reschedule.; ordrng 1 W10861000 (Dispenser)
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near New Braunfels, TX 78130
Andrey
Job Details: 02/07/2022
"Arrived on site to test unit for wet clothes after drying cycle completes, tested unit with vent tester and got restricted no air flow, unplugged vent and got a good reading, unit is still heating fine, advised customer to call a professional to address this issue,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Georgetown, TX 78633
Lou
Job Details: 02/07/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer demonstrated that when they get ice and the ice maker begins to harvest and dispense water, it makes a loud noise. As the ice maker harvested and when the water dispensed into the tray, I could hear the dual valve making a loud chatter noise. I am ordering the dual valve, reservoir/filter head and CNOTE-LSO FOR TRAINING.; ordrng 1 W11043013 (Dual valve) and 1 W11346622 (Reservoir/filter head) and 1 CNOTE (LSO FOR TRAINING PURPOSES)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Jonesboro, TX 76538
Jonathan M
Job Details: 02/07/2022
Arrived on site for a refrigerator that is making a knocking sound. Inspected unit and work area. Confirmed customer went and found the air baffle causing the noise. Replace the air diffuser and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Waco, TX 76710
Jonathan M
Job Details: 02/07/2022
Arrived on site for refrigerator thats not cooling. Inspected unit and work area. Confirmed the customers complaint and found the compressor running but no frost pattern. Found the compressor pulling .400 A. Spoke to JC and was advised that we would need a sealed system repair done on this unit. Ordering parts in the office will need to contact the customer about a return date due to need for at least two hours. ; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Drier) and 1 W10843121 (Coupler) and 1 R600kit and 1 Nitrogen
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78717
Justin
Job Details: 02/07/2022
"Arrived on site for a dishwasher leaking from the bottom. Upon arrival the customer stated it seems to leak from the front left, and typically when it is filling. Occasionally it will spill out of the front center. I put the unit into diagnostics mode and found no stored error codes. I then ran a diagnostics cycle and found it ran through as designed with no leaks. I started a normal cycle, and right after it filled when the water began recirculating a decent amount of water came out of the front. I opened up the unit while it was full of water and found that the water had collected to the front, and the back of the tub had no sitting water. Upon further inspection I found the unit unleveled. I found that the units front feet were on tile, and there is a drop off right behind the feet where no tile was placed. The left foot had dropped off and was causing the unit to dip forward. I fixed this and leveled the unit. I then began a normal cycle again and observed no more leak. I informed the customer on my findings and that if it happens again they may need to put a shim right behind the left foot to prevent it from slipping again. Call complete."
We serviced a
JENN-AIR RANGE
Model JDRP436HL00
Near Austin, TX 78704
Jacob
Job Details: 02/07/2022
"Arrived onsite for unit leaking gas. Used the tester on the unit and got low to no indicator that the unit is leaking. When getting closer to the connection line from the wall, the detector went really high showed that leak is coming from there and yellow flex hose. Called safety to let them know of the concern and what was found. Got sr#7732855154. Let customer know to contact the gas company or plumber to get the leak taken care of. No issues at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBL00
Near Austin, TX 78747
Luis
Job Details: 02/07/2022
"Arrived on site. Replaced the main control,installed a new filter head,ran diagnostics thermistors passed. Filter head
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near New Braunfels, TX 78132
Andrey
Job Details: 02/07/2022
"Arrived on site to replace previously diagnosed console,replaced console, unit is now functioning as designed, advised customer to connect to Wi-Fi asap, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near San Marcos, TX 78666
Brandon
Job Details: 02/07/2022
"Arrived on site to replace failed control, after replacing unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78702
Jacob
Job Details: 02/07/2022
Arrived onsite to replace the heating element as per whirlpool for leaking issues. Replaced heating element. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, TX 76542
Tyler
Job Details: 02/07/2022
Arrived on site for dryer not heating. Upon arrival confirm complaint after further testing found improper power supply coming from the outlet. Found only one side of the three prong outlet giving 120 V and the other side only giving 75. After further testing found there is a fault in the breaker and was able to reset breaker and restore power to unit. Found dryer fully heating and turning on as designed and instructed customer that they would need to get an electrician to verify the integrity of the outlet and breaker. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Uhland, TX 78640
Leonardo
Job Details: 02/07/2022
Arrived on site to test unit for unit not drying. Test unit and found element working correctly at this time. Advised customer to use rinse aid job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH73521CS5
Near Harker Heights, TX 76548
Tyler
Job Details: 02/07/2022
Arrived on site for microwave needing previous diagnosed door. Upon arrival installed needed part then reassembled and tested unit. Found microwave fully functioning and heating as designed. Call complete
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Gatesville, TX 76528
Jonathan M
Job Details: 02/07/2022
Arrived on site for a washing machine that is making a scraping sound as it runs. Inspected unit and work area. The customer advised that the unit is making a metal on metal scheme thing sound when the unit first starts. Tested the unit and confirmed the customers complaint. But underneath the unit and found that the cam was being stripped by the belt. Replaced the cam and tested the unit. The unit began to work as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Salado, TX 76571
David Z
Job Details: 02/07/2022
"Arrived on site to diagnose dishwasher throwing F8E4 error for open flood switch. Removed float switch tray and found water in it. Ran unit and couldn't see an immediate leak. When lower spray arm was engaged it sounded like water was hitting the door hard and low. Could also see bushing deterioration on the heating element. Tightened left side screws on the sump, noticed it was not as tight as the right side. Ran unit with borescope and didn't see any leaks under the unit. Ordering new heater, leak is likely coming from bushings on heater running down the bottom of the unit. Also replacing lower spray arm. ; ordrng 1 W11537778 (Heater) and 1 W11550888 (Spray Arm)"
We serviced a
GE REFRIGERATOR
Model GFE26GSKBSS
Near Killeen, TX 76549
Al
Job Details: 02/07/2022
"Arrived back on site for unit tripping the breaker. Confirmed, disassembled and found the ff evaporator fan motor was humming loudly and not circulating like it is designed to. Removed and replaced the ff fan motor. I advised the customer to limit the openings for the next 24 hours. Breaker didnt Tripp after new fan was installed. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Temple, TX 76502
Tyler
Job Details: 02/07/2022
Arrived on site for double wall oven not turning on/off or otherwise operating correctly. Upon arrival confirm complaint and after further testing found F6 E4 error code and UI completely unresponsive other than the light staying on. After resetting powered unit I was able to reassemble and connected to the Wi-Fi allowing for unit to update with needed software to resolve issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Hewitt, TX 76643
Jonathan M
Job Details: 02/07/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the two LED modules and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MEDE500WJ0
Near Gatesville, TX 76528
Jonathan M
Job Details: 02/07/2022
Arrived on site for a dryer that is not starting. Inspected unit and work area. Confirm the customers complaint and found that the dryer with click to put the motor would not turn. Remove the front cover and check the thermal fuse. Found the thermal fuse open causing the issue. Replaced the thermal fuse and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Killeen, TX 76541
Tyler
Job Details: 02/07/2022
Arrived on site for dryer not turning on. Upon arrival confirmed complaint. After further testing Id found thermal fuse blown and not functioning correctly. Replaced thermal fuse and instructed customer to get dvc preformed to ensure unit doesnt break due to poor airflow. Call complete
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Killeen, TX 76542
Al
Job Details: 02/07/2022
"Arrived to inspect dryer making a humming type noise. Noticed the cabinet had a noticeable size dent in the front lower left panel in front of the blower housing. I disassembled and checked the belt, pulley and blower housing. Found the unusual noise was possibly coming from the dented panel, which damaged the blower housing. Ordering the motor blower assembly. Photos of unit included. SPOKE WITH EB IN CLAIMS. DAMAGE was previous and confirmed by customer. Call submitted via claims to AHS. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Harker Heights, TX 76548
Tyler
Job Details: 02/07/2022
Arrived on site for refrigerator needing previously diagnose parts. Upon arrival confirm complaint but found after further inspection that the locks to the ice bucket that are molded into the liner were broken preventing new ice bucket from being able to seal and lock in place properly to prevent any sort of cold or hot air mixtures going through freezer and refrigerator compartments.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FGBL00
Near Killeen, TX 76543
Al
Job Details: 02/07/2022
"Arrived to inspect side by side refrigerator cooling issues. Confirmed the complaint and found temperatures were 69 in ff and 38 in the freezer compartment. None of the cbuttons on the front cover assembly were functioning s customer wasnt able to control or dispense any water or ice. There was a massive buildup on the outside and inside of the evaporator. I attempted to melt the ice, but the ice was so massive I had the customer sign a defrost waiver for defrosting. Ordering the defrost heater, front cover assembly and will return with previously ordered parts. Needs more work. ; ordrng 1 2186511B (Front Cover Assembly) and 1 WP2323198 (Heater), states that autho needed"