Service History 593

Near Austin, TX 78732
Luis
Job Details: 03/25/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived on site for door ha due issue. Diagnose stripped screw hole on handle unit will need a new door handle; ordrng 1 W10860298 (HANDLE)
Near Georgetown, TX 78626
Al
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 "Arrived to inspect dishwasher and immediately called Whirlpool Tech line and spoke with KATHY.Advised the issue and the fact the customer has reverse osmosis system, which is filling the unit when not in operation.Water pressure drops below 30 psi the unit will back fill and doesn’t allow to seat properly.The RO is the underlying issue and need to be removed from dishwasher to work as designed SR#7727448175
Near Andice, TX 78628
Lou
Job Details: 03/25/2020
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to install previously diagnosed and ordered parts. Due to the outer door trim separating, I removed and replaced the outer door trim and installed a nameplate and tested the door. Unit is operating as designed. No gas leaks detected during service, job completed."
Near , TX 78628
Jonathan
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher that was hard to close and was not heating. Inspected unit and work area. Customer advised that the unit did he eat it just wasn’t drying the dishes and the door was having a hard time closing because they were having a lift up on the handle to close it. Found unit sitting unlevel. Adjusted the feet and unit is working as designed. Call complete.
Near Hutto, TX 78634
Paul
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for a refrigerator leaking water all on the inside and had leaked from the rear and sprayed water on the walls. Ms stated the Pulte people turned the water off to the unit. I turned the water on and checked the hose connections at the wall and the refrigerator. All were tight and not leaking. I removed the covered from the filter head and the reservoir and ran the dispenser. No water leaks were found. I cycled the ice maker and found the fill tube spraying water out of the top of the unit. There is a split in the fill tube. I took pics of some water damage caused on the wall. The fill tube needs to be replaced. Ordering W11415785 TUBE-WATER..; ordrng 1 W11415785 (TUBE-WATER)
Near Austin, TX 78748
Luis
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived on site for no cool. Removed drawers in fresh food found fresh food evaporator incased in ice. Defrosted evaporator replaced evaporator thermistor secured thermistor to correct location on suction line using foil tape and a zip tie,replaced fan assembly. Ran diagnostics changed defrost setting to basic checked air flow good"
Near Leander, TX 78641
Lou
Job Details: 03/25/2020
REFRIGERATOR KENMORE 795.7205311 "arrived on site to install previously diagnosed and ordered part. Due to the ice maker fan failure, I was going to remove and replace the Evap cover; ..; ordrng 1 AEB73785615 (EVAPORATOR COVER) and 1 CNOTE (PARTS RESEARCH) and 1 CNOTE (TECH TO INSPECT )"
Near Round Rock, TX 78664
Paul
Job Details: 03/25/2020
WASHER WHIRLPOOL CGT9100GQ0 "(DS) Arrived on site for washer not spinning out all water. Inspected unit and work area, found washer showing error F70(communication error between CCU and UIC). Power cycled and tested unit operations. All tested good no water leaks detected. I explained to the customer that Whirlpool states their appliances are not supposed to be connected to GFCI plugs or breakers but I told her that I understand that where she is located that it is code. I advised her to get her electrician to mark the breakers for both sets of washer/dryers so she is able to power cycle them before placing a service call.
Near Jarrell, TX 76537
Cliff
Job Details: 03/25/2020
DRYER SAMSUNG DV48H7400EW/A2 Arrived on site to diagnose a dryer that is not heating. Tested unit and found heating assembly failed. Replaced assembly and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Scott
Job Details: 03/25/2020
WASHER WHIRLPOOL MVWB765FW2 "Arrived on site for washer making noise . No oil was found on stator . Ran diagnostics got locked rotor error . Unit is making loud grinding noise in spin . Found gearcase failing . No water leaks detected at time of service . Job complete ."
Near Kyle, TX 78640
Kevin
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and inspected refrigerator and found dual valve has failed on water dispenser side. After replacing it is now operating properly, no water leaks detected at time of service, job complete"
Near Harker Heights, TX 76548
Al
Job Details: 03/25/2020
DISHWASHER MAYTAG MDB4949SDH2 "Arrived to install previously ordered part.Removed old gasket, cleaned out the debris and installed the new gasket.Reassembled the kick plate.Job complete"
Near Manor, TX 78653
Richard
Job Details: 03/25/2020
RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite for the oven bake not heating. During testing found that that the connector to the bake heating element was disconnected. Reconnected the connector and oven tested good . Complete
Near New Braunfels, TX 78130
Noah D
Job Details: 03/25/2020
REFRIGERATOR LG LSXS26386S "Arrived on site to diagnose fridge for ErS error, talked to LG Techline. Sr# TCC200324107466 told to replaced thermistor and retry. Office to reschedule ; ordrng 1 6500JB2008Z (TEMP SENSOR )"
Near Austin, TX 78723
Jacob
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for unit not filling with water. Tested unit. Found that water hose going to unit was pinched shut. Not allowing unit to fill. Straightened out hose. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78723
Jacob
Job Details: 03/25/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for the middle burner not staying on and calibration to unit. Tested middle burner and flame was too low on low. Calibrated from the screw knob. Tested burner. Burner staying lite on low. Tested unit heat. Unit working as designed. No issues at this time. Job complete
Near Austin, TX 78732
Luis
Job Details: 03/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool in freezer. Found unit not defrosting,ran diagnostics test 1 and 77 read thermistor passed ran test 6 unit entering defrost. Called tech support checked ohm reading at control,Evap thermistor reading 42k per tech support thermistor faulty. Replaced fan motor that includes thermistor,defrosted evaporator checked air flow good.
Near Manor, TX 78653
Richard
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite for the freezer door gasket not sealing properly. Upon inspection found that the freezer door gasket intermittently sealing and not sealing. Ordering freezer door gasket. ; ordrng 1 WPW10714545 (gasket-fip)"
Near Georgetown, TX 78626
James
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Unit held vacuum. Charged system with 5oz 134a and tested. Unit tests good. Found freezer grill damaged and not staying clipped to cover properly and will need new to complete repair. ; ordrng 1 WPW10175909 (grille)"
Near Burnet, TX 78611
Jonathan
Job Details: 03/25/2020
COOKTOP WHIRLPOOL KCGD506GSS00 Arrived on site for for cooktop FR burner flame to high. Inspected unit and tested burner operation. Found flame leaking out from under burner head. Removed burner head and found warped. Installed new burner head and tested operation. Made minor adjustment to valve pressure. Tested for possible gas leaks and none were found. All tested good.
Near Seguin, TX 78155
Robert
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of no ice. Found icemaker not calling for water.After replacement test operation water filled. No leaks detected at time of service.
Near Manchaca, TX 78652
Leonardo
Job Details: 03/25/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to replace holders and turntable motor. Replaced all parts test unit and unit test good job complete.
Near Austin, TX 78729
Scott
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site , sealed gaps in liner with adhesive . No water leaks detected at time of service . Steamed out frost .Job complete ."
Near Lakeway, TX 78734
Luis
Job Details: 03/25/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for a faulty led control. Removed faulty led control installed a new led control powered unit on,all leds working as designed."
Near Austin, TX 78741
Kevin
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Arrived on site and replaced ice dispenser motor diagnosed by previous technician and ice still does not dispense. Checked wiring from harness connector at bottom of door to the harness connector at the ice dispenser motor and found the blue wire has no continuity, power is not getting to ice dispenser motor. Blue wire is encased inside the freezer door, A new door would needed to correct the issue.
Near Leander, TX 78641
Lou
Job Details: 03/25/2020
MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site to inspect microwave light flickering. Upon further inspection, the customer advised that when they open the unit door the light flickers. I attempted to get the unit to duplicate the flickering and was unsuccessful. Tested the unit and it is operating as designed as it heated a cup of water. Removed the unit from the wall and removed the cover to inspect interior parts. All parts are good and functioning properly. I put the unit back and retested and again it is operating as designed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/25/2020
MICROWAVE GE ZEB1227SL1SS "Arrived on site for customer complaint of door error code, found broken latches and lever, I replaced both parts. Unit tested good."
Near Leander, TX 78641
Lou
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I tested the ice dispenser and the motor was intermittent. I removed the ice bin and motor and found rust at the bottom of the motor. I removed and replaced the motor, coupling (beginning to strip), washers, spring and replaced the ice bin as the coupling was beginning to strip on it as well. Tested the dispenser and it is operating as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Al
Job Details: 03/25/2020
DISHWASHER GE GDT655SSJ4SS Arrived to inspect GE dishwasher not draining.Confirmed the issue and found the drain hose was clogged with buildup and debris.Used my flexible rods to clear the blockage and unit began draining.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78681
Al
Job Details: 03/25/2020
WASHER MAYTAG MHW5630HW0 Arrived to install previously ordered parts.Disassembled and replaced the bellow and shocks.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Leander, TX 78641
Lou
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "arrived on site to install previously diagnosed and ordered part. Due to the ice maker being defective, I removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Burnet, TX 78611
Jonathan
Job Details: 03/25/2020
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for washer not completing cycle. Performed diagnostics mode and checked fault codes. Found fault code F2-E1 stuck key, F6-E2 miscommunication between UI and control, F0-E3 overloaded, F5-E3 lid lock, F7-E8 motor over heating and F0-E2. Found pressure switch not reading. Checked pressure switch and at and control. Found failed pressure switch. Found corrosion around the thermistor on inlet valve. Found gearcase leaking oil. Called Whirlpool tech support and spoke with Austin (7727446514). Found control will need to be replace to have unit operational.
Near Liberty Hill, TX 78642
James
Job Details: 03/25/2020
ICE MACHINE WHIRLPOOL WUI95X15HZ00 Arrived on site and tested operation. Found broken cutting grid. Installed new and tested. Unit tests good. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 03/25/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite to inspect dishwasher for not filling with water, upon inspection and diagnoses found no issues with the dishwasher. Tested all functions no problems found. Complete"
Near Austin, TX 78731
Kevin
Job Details: 03/25/2020
REFRIGERATOR KITCHENAID KRMF706EBS00 "I’ve done site and found refrigerator has been completely defrosted by customer and noise has stopped. Customer has an extended warranty and service call was not set up correctly initially.
Near Austin, TX 78703
Jacob
Job Details: 03/25/2020
RANGE KITCHENAID KSDB900ESS1 Arrived onsite for unit not staying on. Tested unit. Reset breaker. Still having issues. Replaced display board. Tested unit. Unit test good. No issues at this time. Job complete
Near Pflugerville, TX 78660
Scott
Job Details: 03/25/2020
DRYER WHIRLPOOL WED8410SW2 "Arrived on site for dryer flashing error code . Code is control failure . Found control had shorted at main relay . Replaced board and tested unit . All checked normal . Unit is heating and no lint present at time of service .
Near Hutto, TX 78634
Paul
Job Details: 03/25/2020
DRYER MAYTAG MEDC465HW0 Arrived onsite for a fryer not heating. I found the thermal fuse open. I replaced the thermal fuse and tested. The dryer works as designed but has air flow issues and I advised the customer to call a vent cleaning service. Call complete.
Near Georgetown, TX 78633
Cliff
Job Details: 03/25/2020
WASHER SAMSUNG WF405ATPASU/A2 Arrived on site to diagnose a water with a power button that is not operating properly. Tested unit and found failed soldering joint on power button connection. Repaired connection and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Liberty Hill, TX 78642
James
Job Details: 03/25/2020
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site and tested operation. Found lid has broken at hinge along with left hinge. Also found fault for motor friction. Ran diagnostics and found gearcase popping and has oil leaking out. Unit will need new gear case, lid and hinges to repair. Unit will also need left hinge pushing. Office to schedule return service due to lid is factory only part; ordrng 1 W10708966 (bearing) and 1 W10811956 (GEAR CASE) and 1 W11130236 (lid)"
Near Leander, TX 78641
Lou
Job Details: 03/25/2020
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven door gasket. Upon further inspection, I found the gasket was torn at the bottom. Removed and replaced the gasket. Also found that the oven bottom panel was badly warped and the metal was breaking on the left side in the middle on the edge. Also found the back rear burner valve was badly bent and the oven door trim is coming off. I am ordering the right rear burner valve, outer door panel, nameplate and oven bottom panel.No gas leaks detected during service.; ordrng 1 W11098799 (bottm-oven) and 1 W11105201 (valve-brnr) and 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate)"
Near Liberty Hill, TX 78642
James
Job Details: 03/25/2020
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and found ui blistering from heat. Found door gasket not sealing properly. Installed new gasket and ui. Unit tests good. Job complete
Near Austin, TX 78746
Luis
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 "Arrived on site for no cool in fresh food diagnosed fresh food evaporator incased in ice. Per service pointer W11376817A replaced evaporator cover,secured thermistor to correct location on suction line using a zip tie,installed an updated main control. Ran diagnostics changed defrost setting to basic checked air flow good.
Near Austin, TX 78702
Jacob
Job Details: 03/25/2020
DISHWASHER UNKNOWN DW24XVLLSK5SG1XE.UA
Near Austin, TX 78747
Luis
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived on site to install parts previously diagnosed. Installed ne wha doe tested door operation good.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for ice-maker not producing ice, upon inspection found the icemaker throwing out a E5 error code for faulty rf ice-maker thermistor, replaced ice maker and thermistor assembly, job complete"
Near Bastrop, TX 78602
Richard
Job Details: 03/25/2020
RANGE WHIRLPOOL WFG525S0HS1 Arrived onsite for the oven LR burner turning off on low setting. Replaced LR burner valve and checked for leaks with bubbles and no leaks detected. All burners tested fine. Complete
Near New Braunfels, TX 78130
Noah D
Job Details: 03/25/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for the console not responding, upon inspection found the console not responding to touch at all or starting, tested tightening screws on previous console, functions not returned, replaced console and retested. Alll functions detected. Complete"
Near Austin, TX 78702
Jacob
Job Details: 03/25/2020
DRYER WHIRLPOOL WGD85HEFW1 Arrived onsite for unit tripping breaker. Tested unit. Got F4E3 and F6E1 error code. Erased codes. Retest unit. Unit test good. No leaks at this time. Job complete
Near Georgetown, TX 78626
Cliff
Job Details: 03/25/2020
DRYER MAYTAG MEDC465HW0 Arrived on site to replace previously ordered parts for dryer. Upon inspecting unit found drum baffles not fully tightened causing knocking noise. Tightened all baffle screws and tested unit. Found all is functioning properly at this time.
Near Killeen, TX 76542
Al
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Near Buda, TX 78610
Jacob
Job Details: 03/25/2020
WASHER MAYTAG MVWC555DW0 Arrived onsite for unit shaking and having lock issues. Tested unit. Found that control board was not working properly and the wash tub needed to be replaced.
Near New Braunfels, TX 78132
Noah D
Job Details: 03/25/2020
ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site to inspect icemaker for overproducing upon inspection found over quantity of ice, replaced bin thermistor and retested. Job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit not cooling, found intermittent defrost issues, I replaced control, unit tested good."
Near Georgetown, TX 78628
Al
Job Details: 03/25/2020
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived to inspect wall oven time issues.Called Whirlpool Tech line and spoke with CHRIS SR#7727446782.Removed and replaced the console, with version 14.Set time and date.Unit now operates as designed.Job complete"
Near Austin, TX 78738
Brandon
Job Details: 03/25/2020
WASHER LG WT7200CV "Arrived on site for customer complaint of basket loose and making noise, found washers missing from previous repair, I replaced washers and nut, unit tested good."
Near Austin, TX 78746
Luis
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Arrived on site for freezing in fresh food. Found wrong thermistor was replaced to wrong section,fresh food thermistor needed to be replaced and not evaporator thermistor. Replaced fresh food thermistor,installed original evaporator thermistor. Called tech support per tech support changed freezer air setting to max to allow more air flow in freezer and less to fresh food, also per tech support with little amount of products in fresh food items will freeze.SR#7727446577"
Near New Braunfels, TX 78132
Noah D
Job Details: 03/25/2020
OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site to diagnose oven for not correct tempature, testing oven temp with thermal wire, upper 1st reading at temp 375 first temp, 345 second temp, 370 3rd temp and 340 4th temp average 350. Lower oven first temp 280-320 Previously calibrated -20, zeroed out calibration and found a good range in oven. Complete"
Near Spicewood, TX 78669
Brandon
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL KDTM404ESS "Arrived on site for customer complaint of damaged panel, I replaced panel, unit tested good."
Near Lorena, TX 76655
Jonathan
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator that is not cooling. Inspected unit and work area. Customer advised that the unit is frosting up and they have already tried to defrost it once before. The unit completely frosted up again within a month. Place unit in service diagnostics and tested the defrost sensor, heater, and thermistors. All checked good. Tested air baffle and it worked as designed. Forced unit into a defrost and unit began to defrost. Tested voltage going to heater and found it within range. Unit is not being sent into a defrost by the UI. Ordering UI and defrost sensor. ; ordrng 1 W11214887 (cntrl-elec) and 1 DEFROSTTHERMISTOR (SEE CS)"
Near Hutto, TX 78634
Paul
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 (DS) Arrived on site to install previously diagnosed parts. Removed damaged console and panel. Replaced with new. Tested operation of door all tested good. Call complete
Near Bertram, TX 78605
Jonathan
Job Details: 03/25/2020
DISHWASHER BOSCH SHP65T55UC/02 Arrived on site to install previous diagnosed parts. Gained access to main control. Removed failed control and installed new. Removed UI and installed new. Powered unit on and found error code for hall sensor/door latch. Tested DC voltage to sensor and found 12 DC. Called Bosch tech support and spoke Dave. Found sensor will need to be replace. ; ordrng 1 00630784 (LATCH ASSEMBLY )
Near Killeen, TX 76549
Cliff
Job Details: 03/25/2020
WINE COOLER WHIRLPOOL KUWL204ESB00 Arrived on site to diagnose a wine chiller that is not cooling. Found UV dye on evaporator and called tech line.
Near Smithville, TX 78957
Richard
Job Details: 03/25/2020
DISHWASHER GE GDF630PGM0WW Arrived onsite for the dishwasher leaking. Installed new upper and lower spray arms that was ordered. Dishwasher tested good and no leaks detected. Complete
Near Austin, TX 78731
Kevin
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and inspected refrigerator and found icemaker has failed after replacing icemaker it cycled immediately and filled with water. Recommended to customer that first few batches of ice be discarded. No water leaks from connections at time of service, job complete."
Near Pflugerville, TX 78660
Scott
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site for leaking again after repair . Ran diagnostics twice and started a normal cycle . Couldn’t duplicate any leaks . Job complete
Near Belton, TX 76513
Jonathan
Job Details: 03/25/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site for dryer that was making a rattling noise. Inspected unit and work area. Placed Unit in a dry cycle and found a rattling noise after three minutes. Remove the front panel and try to spin the drum by hand. Drum was skipping and would come to an abrupt stop. Replaced rollers, idler pulley, and belt and tested unit. Unit was working as designed. Call complete."
Near Smithville, TX 78957
Richard
Job Details: 03/25/2020
RANGE WHIRLPOOL WFG530S0EW0 Arrived onsite for the oven not heating. During testing found no issues at this time. Broil worked just fine and bake worked just fine. All burners tested good . Oven is working to manufacture specs. Complete
Near Austin, TX 78744
Luis
Job Details: 03/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice since last repair. Ran diagnostics all test passed,thermistors passed,no errors on icemaker. Ran a power reset on unit."
Near Temple, TX 76502
Cliff
Job Details: 03/25/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site to diagnose a refrigerator that is not cooling properly. Found wiring connection for three-way valve packed with spray foam preventing connection. Cleaned connectors and insured valve is fully operational. All checks good at this time and no other repairs needed. No leaks were found at time of service.
Near Jarrell, TX 76537
Cliff
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL TT18DKXRQ01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found only partial frost pattern on evaporator indicating refrigerant leak. Evaporator, compressor, filter dryer, and process tub will all need to be replaced to complete repair. Compressor shows no longer available through IPL. ; ordrng 1 2217634 (COMPRESSOR (NLA)) and 1 CNOTES (COMPRESSOR SHOWS NLA) and 1 CNOTES (AUTHO WITH TONY IF REPLACEMENT COMPRESSOR CAN BE FOUND ) and 1 SF8404 (STUB) and 1 W10843121 (drier-tube) and 1 WP2263920 (evaporator)"
Near Buda, TX 78610
Brandon
Job Details: 03/24/2020
UNKNOWN ADMIRAL HUGGING
Near Canyon Lake, TX 78133
Noah D
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for ice,America’s overflow problems, found freezer dethawed with broken gear and a cracked liner, ordering parts to correct, installed ice maker due to problem with overfill. Office to reschedule ; ordrng 1 13109217S (DOOR) and 1 W10474715 (GEAR) and 1 W10474716 (GEAR)"
Near Fischer, TX 78623
Noah D
Job Details: 03/24/2020
REFRIGERATOR GE GSS25LSLKCSS "Arrived on site to inspect fridge for tray buildup causing closing problems, upon inspection found the ice bin off the rail and a plastic piece unsnapped, resnapped plastic piece and pushed back in bin. Customer happy with ease of closing, job complete"
Near Austin, TX 78748
Richard
Job Details: 03/24/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not draining. During testing found that the drain pump was not working properly and the drain hose was cloggedReplaced drain pump and hose and dishwasher tested fine. But new drain pump made a weird noise when on. Advised customer to monitor and if drain pump fails to give us a call. Complete
Near Leander, TX 78641
Lou
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "arrived on site to inspect ice clumping in ice bin. Upon further inspection, I removed the ice bin and found where ice had melted and froze in the bin locking up the auger or water is leaking from the ice maker into the bin. Once I removed the bin, I found where water had leaked from the ice maker and was frozen under the ice maker. I removed and replaced the ice maker and tested and it is operating as designed with no leaking. No water leaks observed at the end of service, job completed."
Near New Braunfels, TX 78132
Noah D
Job Details: 03/24/2020
RANGE JENN-AIR JDS1750EP0 "Arrived on site to install all parts per last visit, installed all parts and retested. No problems found. Job complete"
Near Blanco, TX 78606
Brandon
Job Details: 03/24/2020
WASHER MAYTAG MVWB765FW2 "Arrived on site for customer complaint of unit giving error code LF, found faulty water valve, I replaced valve, unit tested good.
Near Austin, TX 78741
Kevin
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site and inspected freezer and found door is not closing properly on the top right hand side, will need to bring back to rails and brackets to correct issue; ordrng 1 WP482338 (adhesive) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10284684 (bracket) and 1 WPW10284685 (bracket) and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket)"
Near Austin, TX 78752
Leonardo
Job Details: 03/24/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damaged panel. Replaced damaged panel test unit and unit test good job complete
Near Austin, TX 78752
Leonardo
Job Details: 03/24/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damaged panel. Replaced damaged panel test unit and unit test good job complete
Near Copperas Cove, TX 76522
Cliff
Job Details: 03/24/2020
OVEN AMANA AER6303MFS1 Arrived on site to diagnose a range that is not operational
Near China Spring, TX 76633
Jonathan
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for refrigerator that has a broken handle. Inspected unit and work area. Found screw disengaged from handle. Tried to tighten screw onto the door but was unable to. Ordering another doorhandle ; ordrng 1 W11163764 (handle)
Near Belton, TX 76513
Cliff
Job Details: 03/24/2020
WASHER WHIRLPOOL MVWB865GW0 Arrived on site to diagnose a washing machine that will not turn on. Found main control shorted. Control will need to be replaced to complete repairs.; ordrng 1 W11162440 (CONTROL)
Near Round Rock, TX 78681
Jonathan
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for dishwasher not cleaning well and having a odor. Inspected unit and found food buildup inside. Performed diagnostics mode, found error code F7-E1 heating element circuit was interrupted. Monitored test cycle and found heating element working. Found all other operations working. Spoken with on running cleaner through unit. No water leaks detected .
Near Round Rock, TX 78681
Jonathan
Job Details: 03/24/2020
OVEN KITCHENAID KOCE500ESS05 Arrived on site for oven combo unit not powering on and broil element hanging. Inspected unit and work area. Found retainer clip not staying in place. Will need to replace retainer assembly. Removed unit and tested fuses and sensor. Found unit only getting 120 volts to unit. Checked circuit breaker and found on. Customer will need to contact electrician for voltage issue..; ordrng 1 W10909479 (RETAINER )
Near Buda, TX 78610
Jacob
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived onsite for unit not responding. Tested unit. Found that control board and control panel were not responding. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Austin, TX 78751
Leonardo
Job Details: 03/24/2020
OVEN WHIRLPOOL WFG520S0FS0 Arrived on site to test unit for broiler not working. Test unit and broiler not coming on at all. Test bake and bake preheated to 350. Will need new control board
Near Austin, TX 78737
Richard
Job Details: 03/24/2020
ICE MACHINE WHIRLPOOL GI15PDXZS0 Arrived onsite for the ice machine not making ice. During testing found that the ice grid has a broken wire. Need to order grid. Office to reschedule. ; ordrng 1 W10919199 (grid-cuttr)
Near Round Rock, TX 78665
Paul
Job Details: 03/24/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "(DS) Arrived on site for fridge not cooling. Inspected unit and work area. Found unit not set to basic defrost. Found fresh food evap covered in ice build up. After ice was defrosted found the evap cover broken on the right side of the unit(see sd quick pic). Ordering evap cover(WPW10387382). Evap cover and fan shroud will need to be replaced. Thermistor will need to be checked for proper placement, and if properly secured. Deforested unit to keep the fridge cooling until we can return. ordrng 1 WPW10387382 (EVAP COVER)"
Near Waco, TX 76712
Jonathan
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "We need a pressure regulator. Part number W10786952. “Spoke to Sterling on Whirlpool Techline SR # 7727441078. He advised to install a pressure regulator to the unit. He stated that because both water and ice maker were both overflowing, the common factor was the water pressure to the unit. He stated that as the unit is being called for water, the valve is only energized for the period that water is called. He said that after the water or ice fill has stopped being called, the water pressure is supposed to stop it itself. With both being an issue, he advised the issue with the water pressure.” Please order W10883965 (dispenser water line) and W11312191 (Valve) as well, ordrng W10883965 / dispenser water line and W11312191 / Valve (by SP)"
Near Austin, TX 78728
Wesley
Job Details: 03/24/2020
RANGE WHIRLPOOL WFE525S0JZ0 Ari Ed onnsite and replaced cooktop due to scratch and bubbling. All checks good. Unit is now cosmetically correct.
Near Austin, TX 78727
Wesley
Job Details: 03/24/2020
DRYER MAYTAG MGDB835DW4 Arrived onsite for unit tumbling but not attempting to ignite. Replaced coils and ignitor and control. Unit condition unchanged. Ordering motor and cutoff and returning with flame sensor. ; ordrng 1 W11126010 (motor-drve) and 1 WP8573713 (cutoff-tml)
Near San Marcos, TX 78666
Leonardo
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for unit blinking and having to restart unit. Found bad latch ordering new latch WPW10653840 ; ordrng 1 WPW10653840 (LATCH)
Near The Hills, TX 78738
Brandon
Job Details: 03/24/2020
REFRIGERATOR KENMORE NOTAVAILABLE "Arrived on site for customer complaint of fresh food section not cooling, I found damper was closed, and not functioning, I am ordering damper control. ordrng 1 W11164593 (DIFFUSER)"
Near Austin, TX 78754
Luis
Job Details: 03/24/2020
FREEZER WHIRLPOOL WRF535SWHZ03 "Arrived on site for moisture on mullion. Found excessive moisture on mullion casing water to leak down to freezer and cause ice build up. Removed mullion no voltage to mullion,mullion ohmed good,removed hinge cover found neutral lead not inserted to liner harness. Installed lead correctly into harness reconnected both harness’ good voltage at door. Reinstalled mullion heater."
Near Salado, TX 76571
Cliff
Job Details: 03/24/2020
WASHER LG WM2301HR
Near Austin, TX 78725
Jacob
Job Details: 03/24/2020
DRYER WHIRLPOOL WGD4950HW0 Arrived onsite for unit making a noise. Tested unit. Found that motor was bad. Replaced motor and wheel. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 03/24/2020
RANGE WHIRLPOOL WFG535S0JV0 "arrived on site to inspect range oven clicking. Upon further inspection, they customer advised that the unit oven will ignite and get to preheat but it won’t reignite afterwards. I removed the bottom panel and heat plate and found the Ignitor too far from the burner. I adjusted the Ignitor and tested the unit and after preheat, it reignited 4 more times. I advised the customer of my findings and repairs. Tested the cooktop burners and all are functioning properly. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78717
Paul
Job Details: 03/24/2020
RANGE KITCHENAID KGCC506RBL05 "(DS) Arrived on site to install previous diagnosed part. Gained access to the wiring harness and orfices holder’s. Replaced the wiring harness with new. Replaced both the left front and right front orfices holders and secured in place with new screws. Tested unit operations, all tested good.