Near Austin, TX 78732
Andy
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for refrigerator not dispensing water. Found that when door is lifted dispensers work properly. Ordering door spacers. No water leaks present at time of service.; ordrng 10 WP2177331 (SPACER)s and 10 WPW10221048 (SPACER )s
Near Leander, TX 78641
James
Job Details: 08/07/2019
DISHWASHER KENMORE 665.163693 "Arrived on site and installed new rollers, spray arm and gasket. Tested operation and found unit working properly. Recommended customer run a dishwasher cleaner ever month or two to keep pump assembly and tub clean. Job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 08/07/2019
OVEN JENN-AIR JES9800AAB "Arrived on site for customer complaint of fan noise, I could not duplicate fan noise at time of service."
Near Briarcliff, TX 78669
Brandon
Job Details: 08/07/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit leaking, found dishwasher was tilted forward, and customer was using to much soap with soft water. I adjusted the dishwasher to tilt back, and instructed customer to use less soap."
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/07/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for customer complaint of unit not making ice, found broken grid cutter, I replaced grid cutter, unit tested good."
Near Austin, TX 78729
Cliff
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site to perform sealed system repair for refrigerator. Replaced compressor and checked unit for leaks by verifying unit held deep vacuum. Charged unit with manufacturer amount of recommended refrigerant and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78132
Kevin
Job Details: 08/07/2019
WASHER MAYTAG MVWX655DW0 "Arrived on site and replaced gearcase, actuator, cam kit, hub, wash plate and belt. After rebuild ran calibration cycle and it passed properly. Ran automatic test cycle and it passed properly. No water leaks from connections at time of service, job complete."
Near Cedar Park, TX 78613
Lou
Job Details: 08/07/2019
WASHER KENMORE 796.29472 "arrived on site to inspect washer with clothing getting stuck under washplate. Upon further inspection, I found the washplate very loose. When I popped the center cover, I found the washplate bolt had backed out. I cleaned the bolt and applied loctite to the bolt and retightened and tested. Unit is operating as designed. I advised the customer to give the loctite a few hours to dry and secure to the bolt before using. No water leaks observed during service, job completed."
Near Austin, TX 78741
Robert
Job Details: 08/07/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on job for complaints of it starting. Found Control damaged replace control w1118937 from different service order 228972. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78745
Robert
Job Details: 08/07/2019
WASHER GE GTW220ACK5WW Arrived on job for complaints of not working. Found the lid lock switch not working . Used switch supplied from apartments office. After replacement test operation. No leaks detected at time of service.
Near Leander, TX 78641
James
Job Details: 08/07/2019
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site and tested operation. I found that the unit would humm but not heat. Inspected connections and found that the harness coming from the transformer to capacitor is burned and the end connected to the capacitor is damaged. Unit will need new mag, cap, diode and transformer to repair; ordrng 1 W10832024 (thrmst-fix) and 1 W10836753 (transformr)"
Near Austin, TX 78749
Luis
Job Details: 08/07/2019
REFRIGERATOR LG LMXC23746D/00 "Arrived on site for cooling issue. Pierced low side pressure,pressure reading off low side +25 psi diagnosed faulty compressor. Unable to verify other components due to failed compressor fans running.
Near Lorena, TX 76655
Arthur B.
Job Details: 08/07/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not leaving lint on screen. Tested the unit and found venting is on roof. Venting is also closed as well. Removed back panel and cleaned air tower inside dryer. Removed and replace screen as well due to rear on it as well. Advised customer to have venting cleaned out for proper air ventilation. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Georgetown, TX 78628
Joel G.
Job Details: 08/07/2019
REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived on site to diagnose fridge dispensing water when it should be dispensing ice. Ran diags and UI thinking both the ice paddle and water are being pressed at the same time. After dispensing water, it dispenses ice just fine. Replaced UI and got same result. Unit will need the main board replaced. Verified no water leaks detected. PSP, office will need to r/s with customer. ; ordrng 1 W11172798 (cntrl-elec)"
Near Austin, TX 78758
Tyler B.
Job Details: 08/07/2019
DRYER WHIRLPOOL WED560LHW0 Arrived on site for noisy unit. Found vent pipe making vibrating. Used truck stock pads to dead sound.
Near Austin, TX 78739
Luis
Job Details: 08/07/2019
REFRIGERATOR GE GSS25LSLJSS "Arrived on site for freezing in fresh food. Found cold air entering around inlet housing,replaced inlet housing checked for cold air while damper door closed good,no cold air entering."
Near Austin, TX 78717
Lou
Job Details: 08/07/2019
RANGE WHIRLPOOL WFG540H0ES1 "arrived on site to inspect range cooktop burners not working and knob broken. Upon further inspection, customer advised that the front left burner is not igniting again, and the knob for the front right burner was broken. I tested all of the burners and found the front left burner does not ignite right away as the others do. I removed and replace the burner head and cap and retested and it operated as designed. I inspected the knob ad found it cracked internally and will not stay on the valve to turn the burner on..; ordrng 1 W10766544D2C (knob)"
Near Pflugerville, TX 78660
Joel G.
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site to install parts I previously ordered. Verified operations and no leaks detected.
Near Lampasas, TX 76550
Al
Job Details: 08/07/2019
MICROWAVE GE JVM6175EFES "Arrived to inspect not heating.Confirmed the complaint and customer also said the control panel has also been malfunctioning.The 2 cup water test failed.Ordering interlocks, switches and control.WILL NEED AUTHORIZATION FOR ADDED PARTS.WILL RETURN WITH PREVIOUS PARTS.OFFICE TO RESCHEDULE WITH CUSTOMER.; ordrng 1 CNOTE (AUTHORIZATION )"
Near Pflugerville, TX 78660
Joel G.
Job Details: 08/07/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose dishwasher not draining. Found drain pump seized. Replaced and then found a slow drain flow. Found drain hose check valve faulty. Replaced and verified operations and no leaks detected.
Near Cedar Park, TX 78613
Lou
Job Details: 08/07/2019
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to install previously diagnosed and ordered part. At the previous service call, I had contacted Techline due to this unit already having 2 control panels replaced. After checking voltage at all possible points, Techline rep advised to replace the control panel. I removed and replaced the control panel and tested and the unit operated as designed. Job completed."
Near Georgetown, TX 78633
Jonathan
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Arrived on site to install previous diagnostics parts. Removed main control and installed new. Gained access to UI, removed failed and installed new. Performed diagnostics mode and checked ice maker fault codes, found none. Cycled ice maker and ran fill cycle. Put unit in 8 hour defrost cycle. All tested good at time of service. No water leaks present."
Near Austin, TX 78729
Tyler B.
Job Details: 08/07/2019
DRYER AMANA NED4655EW1 Arrived on site for heating complaints of long dry times. Found unit operation as designed. Found apartment vent to be restricted. Advised to have maintenance clean vent.
Near Killeen, TX 76542
Al
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM "Arrived to inspect refrigerator with warmer than normal temperatures. The refrigerator temp was 60 and the freezer temperature was 28.Removed the rear cover and verified the condenser fan was running, the compressor was extremely hot to the touch.The evaporator fan was operational.Unit will need a compressor, dye drier and access valve.Office to reschedule with the customer.UNIT IS INSIDE OF A TRAVEL RV.SEALED SYSTEM TECH NEEDED; ordrng 1 978030 (ACCESSIBLE VALVE ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 W10843121 (DRIER TUBE) and 1 WPW10507886 (COMPRESSOR )"
Near Lago Vista, TX 78645
James
Job Details: 08/07/2019
REFRIGERATOR MAYTAG MFC2061HEW Arrived on site and installed new valve. Tested operation and found unit working properly. Job complete
Near Hewitt, TX 76643
Arthur B.
Job Details: 08/07/2019
OVEN WHIRLPOOL WOS51EC7HB01 "Arrived onsite for customer complaint of wall oven not coming on. When arrived, found UI display on. Checked incoming voltage at breaker and found only 120v was able to secure wiring at breaker. Found 240v. Tested oven by preheating to 350F. Unit began preheating immediately. No other issues found."
Near Austin, TX 78759
Tyler B.
Job Details: 08/07/2019
WASHER MAYTAG MVWC465HW2 "Arrived on site for unit not filling with water, tested and found valves stuck shut. Replaced valves and tested good, no leaks on site"
Near Cedar Park, TX 78613
Lou
Job Details: 08/07/2019
DISHWASHER KITCHENAID KDTM354DSS0 "arrived on site to inspect dishwasher starting cycle and stopping mid cycle. Upon further inspection, I placed the unit in diagnostics showing error codes F10E3-Drying fan error, & F3E3-OWI failure. I cleared the codes and continued with testing. The unit operated as designed, but it showed error code F10E3 at the end of testing. I removed the outer door panel and inspected the vent fan and found the bottom connection has oxidation on it ad is corroded. When I opened the door to the unit, I found a large amount of detergent debris on the tub panels, racks, and element. I advised the customer of my findings and advised that the unit will need a vent fan, wiring harness and OWI sensor to complete the repairs. No water leaks observed during service, job completed.
Near San Marcos, TX 78666
Kevin
Job Details: 08/07/2019
WASHER WHIRLPOOL WFW5620HW0 "arrived on site resident complaint is that washer will stop, not complete the cycle, and shut off power. inspected washer and found dryer is stacked on it. Apartment maintenance cannot help un stack at this time. Set washer into a diagnostic cycle and found no error codes, ran test 12 quick cycle. All functions completed normally. Spoke with tech line because of no error codes they only recommended replacing control board and control panel. Two technicians will be needed to complete repair. SR#7725543971; ordrng 1 1HOURONLY (NO 2 HOURS)"
Near Bastrop, TX 78602
Joseph C.
Job Details: 08/07/2019
WASHER LG WT1501CW "Arrived on site for “leaking water" complaint. Inspected unit and found nozzle, under liquid bleach dispenser, was misshapen and directing water over edge of tub. Reshaped nozzle. Retested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Manor, TX 78653
Cliff
Job Details: 08/07/2019
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site to diagnose a range that has an oven door that will not open and close properly. Found right side hinge assembly broken. Replaced hinges and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Lou
Job Details: 08/07/2019
OVEN WHIRLPOOL WEG750H0HZ0
Near Bastrop, TX 78602
Joseph C.
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for “mullion not flipping back all of the way, allowing mullion edge to hit opposite door edge” complaint. Inspected unit and found mullion spring to be weak. Removed and replaced mullion. Adjusted upper left door hinge. Unit checks good. No leaks detected, at time of service."
Near Briggs, TX 78608
Al
Job Details: 08/07/2019
WASHER MAYTAG MVWB835DW3 Arrived to inspect washer not powering on.Confirmed the complaint and ran diagnostics and unit gaveF6E2 communications error.Removed and replaced the console and unit began operating as designed.All water lines were dry at the time of service.Job complete.
Near Austin, TX 78704
Wesley
Job Details: 08/07/2019
MICROWAVE KITCHENAID KMHS120ESS5 Arrived on site and installed new mag cap and diode to repair no heat condition. All checks good. Unit is now operating as designed.
Near Elgin, TX 78621
Scott
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRT318FMDW01 "Arrived on site for no cooling either section . Heard start relay just clicking . Replaced relay . Compressor is now running . Checked and found dye spots in freezer cabinet . Will need compressor , evap , uv drier ,service port . Two hrs weigh . Please call to set return .; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10507884 (compressor) and 1 W10836706 (evaporator) and 1 WEIGH2HRS"
Near Spicewood, TX 78669
Brandon
Job Details: 08/07/2019
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site to replace hinge, bracket, and extension, after replacing, unit tested good."
Near Austin, TX 78705
Wesley
Job Details: 08/07/2019
DRYER WHIRLPOOL WED5620HW0
Near Round Rock, TX 78681
Joel G.
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to install parts I previously ordered. Replaced parts and verified operations. Unit has been cooling and making ice fine. No leaks detected.
Near Austin, TX 78759
Andy
Job Details: 08/07/2019
MICROWAVE MAYTAG MMV1174FZ2 Arrived on site for microwave with no power. Tested and inspected unit and found all operations to be normal. Found that unit is also improperly installed as pointed out by customer. Instructed customer on use and care of unit and practice for best performance. Also attempted to remove and reinstall properly as a favor to customer. However found that left install bolt spins freely and will not come loose. No repairs are needed at this time.
Near Austin, TX 78749
Robert
Job Details: 08/07/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of not completing cycle. Ran diagnostics and no wash motor. Replaced pump and motor. After replacement test operation and test for leaks.
Near Austin, TX 78748
Luis
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for cooling issue. Found fresh food evaporator incased in ice. . SR# 7725543730
Near Georgetown, TX 78626
Jonathan
Job Details: 08/07/2019
WASHER LG WM3360HVCA "Arrived on site for wash power down after completing cycle and customer has to unplug unit to power on. Performed diagnostics mode and tested operation. Ran through test cycles. Ran unit on normal spin and cycled completed and unit was able to power. Called tech support and spoke with Keith. He stated control was freezing and not allowing capacitor to discharge.
Near Del Valle, TX 78617
Joseph C.
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Near Cedar Park, TX 78613
Lou
Job Details: 08/07/2019
MICROWAVE WHIRLPOOL WMH31017HW0 "arrived on site to inspect microwave not heating. Upon further inspection, I placed a measuring cup with 2 cups of water at 70 degrees in the unit and turned it on for 1 minute at 100% heat. As soon as I turned the unit on, it began to make a loud humming noise and then popping noise. I turned the unit off and removed it from the wall. I found where the diode had arced. I removed and replaced the magnetron, capacitor and diode and retested. Unit operated as designed. I placed the unit back in its space. Job completed."
Near Georgetown, TX 78628
Jonathan
Job Details: 08/07/2019
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site for microwave fan coming on when customer is cooking. Performed diagnostics and tested exhaust fan. Spoke with customer on sensor to protect microwave oven control (Pg 5 user care guide). Tested operation, all tested good."
Near , TX 78641
James
Job Details: 08/07/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and installed new console. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78633
Jonathan
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB05 "Arrived on site for refrigerator making noises and RC not cooling. Performed diagnostics mode and activated heater. Found unit defrosting. Tested evaporator fan. Found air chamber blocked. Called whirlpool tech support and spoke with Austin. Measured ambient temperature in garage at 89°. He stated that when opening freezer door will draw humidity from room and causing ice to block air chamber. (SR#7725541270). Recommend to thaw unit out. Customer stated that he is adding air conditioning to garage. All tested good, no water leaks present."
Near Cedar Park, TX 78613
Lou
Job Details: 08/07/2019
DRYER LG DLEX7177RM "arrived on site to inspect dryer not heating. Upon further inspection, I opened the door ad pressed the door switch closed and turned the unit on high heat. The unit was heating but wasn’t getting up to temp. I removed the the front panel and drum and found a large amount of lint built up inside the unit . Also found a large amount of lint built up inside the element housing. As I cleaned the lint from the unit, I found that the ack right pulley wheel had melted itself off of the axle due to the debris built up on the axle. I found all four axles, the idler pulley and the belt, along with the element will need to be replaced to complete the repair.No lint observed at the end of service. Job completed."
Near Austin, TX 78724
Wesley
Job Details: 08/07/2019
RANGE WHIRLPOOL WFE525S0HV1 Arrived on site and found dented panel. Unit will require panel to repair dent. Ordering panel and returning. ; saved tckt
Near Round Rock, TX 78681
Joel G.
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site to install parts ordered by previous tech. Gasket torn but will need new door to repair this issue since we will leave air leaks if we replace only the gasket. Customer says unit wasn’t cooling properly either. Unit has been unplugged. Says fan was making noise, maybe freezer, and was 15-20 degs in frz and 42 degs in ff side. They would defrost the ice by unplugging it every 6 months or so. This complaint is typical of the ff evaporator having a slow leak and as result, cause frz evap to develop frost at the top due to a partial frost pattern. Unit will need right ff door, harness, board kit, ff evap motor, ff evaporator, dye drier, access valve, and support to complete repair along with 3 hours. Unit is unplugged.; ordrng 1 LW10341284AUTHO (dor-fip ss) and 1 SV8404AUTHO (2 valve) and 1 W10633627AUTHO (motor-evap) and 1 W10687098AUTHO (evaporator) and 1 W10861908AUTHO (cntrl-elec) and 1 WPW10143759AUTHO (dryer) and 1 WPW10277799AUTHO
Near Uhland, TX 78640
Kevin
Job Details: 08/07/2019
DRYER MAYTAG MEDB955FC0 "Arrived on site and replace cut off, top, control panel, thermistor. Dryer is heating properly. Removed all lint from interior, job complete"
Near Austin, TX 78759
Andy
Job Details: 08/07/2019
MICROWAVE WHIRLPOOL JMW2430WS02 Arrived on site to install previously diagnosed parts. Also found that fan is not issue. Control has failed. Ordering part ordrng 1 W10853613 (FILTER) and 1 WPW10626304 (CONTROL )
Near Pflugerville, TX 78660
Joel G.
Job Details: 08/07/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to diagnose washer shaking. Ran diags and didn’t get any error codes but in diags, shaking was excessive. Replaced parts and shaking got a lot better. Secured drain. Informed customer about normal sounds washer makes. No leaks detected."
Near Austin, TX 78704
Luis
Job Details: 08/07/2019
REFRIGERATOR GE TFX20JRBG AA "Unit not making ice. Per customer unit made on,y 3 ice cubes diagnosed weak water flow to icemaker. Unit will need a new water valve. Ordering new valve. ; ordrng 1 WR57X10051 (VALVE)"
Near Georgetown, TX 78626
Joel G.
Job Details: 08/07/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site to install parts I previously ordered. Customer didn’t replace filter. They got the new one on hand, replaced it eid good water flow now. No leaks detected."
Near Austin, TX 78736
Robert
Job Details: 08/07/2019
OVEN WHIRLPOOL RBD305PRS00 Arrived on job to replace control. Found Control not available but can rebuild. Part number of Control 8303883. ; ordrng 1 CNOTE (REBUILD 8303883) and 1 CNOTE (5 DAY EXPRESS)
Near Cedar Park, TX 78613
Lou
Job Details: 08/07/2019
REFRIGERATOR KITCHENAID KRFF507EWH01 "arrived on site to inspect refrigerator dispenser leaking rust on the inside of the cabinet. Upon further inspection, I found where rust was coming from the porthole on the left RC door under the dispenser motor housing. I removed the ice chute plate and the dispenser motor and rusty water began to leak out of the motor. I cleaned the area from any rust debris and replaced the dispenser motor and I put the ic exhume plate back on and applied a bead of manufacturers approved silicone around the edge of the plate to prevent any water leaking into the motor housing area. Advised the customer of my findings/repairs. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Cliff
Job Details: 08/06/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to diagnose an oven that is giving F8E0 error codes. Found fan motor operating but Misregistering speed to control. Control, blower, and wiring harnesses well need to be replaced to complete repair.; ordrng 1 W10562910 (harns-wire) and 1 W11225360 (HARNESS) and 1 W11225363 (HARNESS)"
Near Austin, TX 78758
Tyler B.
Job Details: 08/06/2019
FREEZER WHIRLPOOL WRF757SDHZ00 "Arrived on site for unit with heavy ice build up. Found door not closing on left side. Removed all bins and ice build up. Reset door rails, added some freeze and tested good, no water or air leaks on site"
Near Killeen, TX 76549
Arthur B.
Job Details: 08/06/2019
WASHER WHIRLPOOL CHW9150GW0 "Arrived onsite for customer complaint of commercial front load washer not spinning. Found MCU capacitor swollen. Removed and replaced MCU, reassembled and tested. Found also belt ripped as well. Unit will need new belt to complete repair. AllWater connections were dry at time of service.; ordrng 1 WPW10260319 (belt )"
Near Killeen, TX 76549
Arthur B.
Job Details: 08/06/2019
WASHER WHIRLPOOL CHW9150GW0 Arrived onsite for customer complaint of commercial washer not spinning. Removed back panel and found belt twisted around motor. Corrected issue and tested unit. Unit now works as intended. All water connections were dry at time of service.
Near Austin, TX 78734
Andy
Job Details: 08/06/2019
RANGE KITCHENAID KGST307BWH2 Arrived on site for washer. Customer asked if I could look at range while on site. No gas leaks present at time of service.
Near New Braunfels, TX 78130
Kevin
Job Details: 08/06/2019
OVEN WHIRLPOOL WOD93EC0AS04 "arrived on site and set both ovens to preheat, 11 minutes after pre-is reached attempted to change temperature on top oven. On the third temperature change control panel lost power and reset it self. Spoke with tech line they recommend ordering control panel 7725525563; ordrng 1 W11236887 (CONTROL PANEL)"
Near The Hills, TX 78738
Andy
Job Details: 08/06/2019
REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found 2 12 oz cans that each had about 3 to 5 oz remaining after being opened frozen both placed in front of damper. Found that other items are pushed all the way back against back wall in refrigerator. Tested temperatures on a number of items and most ranged from mid to low 40’s. Called tech line and spoke mark (SR# 7725532888) Made aware of stated issues and what was done, was instructed to instruct customer on item placement. Did as instructed. No repairs are needed at this time."
Near The Hills, TX 78738
Andy
Job Details: 08/06/2019
REFRIGERATOR JENN-AIR JFC2089BEM01
Near New Braunfels, TX 78132
Kevin
Job Details: 08/06/2019
VENTHOOD UNKNOWN UXT5236BDS1
Near Austin, TX 78751
Joseph C.
Job Details: 08/06/2019
DRYER WHIRLPOOL WGD9620HW0 "Arrived on site for “noisy operation” complaint. Inspected unit and found that I will need second tech for call, due to position of unit. Ordering wheel, as well. Office to set return schedule, due to need for second tech. ; ordrng 1 SECONDTECH (SECOND TECH) and 1 WP697772 (blower wheel)"
Near Temple, TX 76504
Arthur B.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived onsite to install new compressor to bottom mount refrigerator from prior tech’s diagnosis. Removed compressor. Installed dye drier, compressor using braising methods. Vacuumed down to -25. Charged unit with 5.0oz of R134a refrigerant. Powered up unit. Found good frost pattern forming on evaporator. Reassembled. No other issues found. No water source connected."
Near Burnet, TX 78611
Jonathan
Job Details: 08/06/2019
DRYER GE GTDP490EDWS "Arrived on site for dryer timer not aligning with selected setting. Inspected unit and work area. Removed timer knob and found timer knob broken internally, common failure with unit and manufacturer has corrected on new knob. Found timer stem rounded out. Contacted office and spoke with EB on coverage, she stated Low’s will cover knob. Removed timer and installed. Installed timer knob and tested. All tested good."
Near Georgetown, TX 78633
Joel G.
Job Details: 08/06/2019
REFRIGERATOR GE GFE29HSDASS Arrived on site to diagnose fridge not cooling . Frz is fine. 62 degs in ff side. Found fan seized. Manually moved fan motor and it came on but bearing inside is faulty and fan motor will need replaced. No leaks detected.; ordrng 1 WR60X26866 (fan dc ff evap)
Near Hutto, TX 78634
Paul
Job Details: 08/06/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for the washer not filling with enough water. Ms had the unit set on deep water wash and showed me how much water the unit was filling with. I did find the unit not filling to the correct level on the wash plate in deep water wash. I checked stored error codes and found none. I ran a calibration cycle and retested the water level in deep water wash without clothes in the unit. The water level came up to the top of the blades on the wash plate. The unit is working as designed now. I went over loading clothes with ms and instructed on piling the clothes on the outside of the basket. There were no water leaks present at the time of service. Call complete.
Near Wimberley, TX 78676
Brandon
Job Details: 08/06/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for customer complaint of unit not working and running the drain pump. Found water valve/housing failed, I replaced housing, unit tested good."
Near Wimberley, TX 78676
Brandon
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer of left side hinge pad being broken, whirlpool sent customer the part, I replaced the pad, unit tested good."
Near Austin, TX 78745
Luis
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for ice bucket issue and no light in freezer. Removed bucket instructed customer on design and recommendations on removing bucket. Found power to freezer led diagnosed failed freezer led,installed a new led module in freezer checked light operation unit working correctly after led module replacement"
Near Austin, TX 78745
Scott
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL WDF320PADD1 "Arrived on site for poor washing . Found some led lights not turning off .cover missing off dispenser . Ran diagnostics found no error codes . Wash motor is very weak and drain motor is making a lot of noise when draining . Will need sumpand motor ,drain pump , control, dispenser . Unable to determine if failures were out out of normal wear and tear . Nonwater leaks detected at time of service . Will need autho; ordrng 1 AUTHO and 1 W10815478 (dispenser)"
Near Austin, TX 78728
Andy
Job Details: 08/06/2019
DRYER WHIRLPOOL WED9470WW1 "Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and found no improvement. Invested and found element is failed as well.
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 arrived on site to repair unit that is not filling with water. Tested unit to find it it did fill with water properly. Found no fault codes stored in diagnostics. After visiting with customer it appears the float switch may have been stuck in the up position. Made sure float and float body are working properly. Removed and re-seated power connection to inlet water solenoid.Contacted manufacturer to make sure we are not missing a pointer or something of that nature. All water connections are dry.SteveSR# 7725526059
Near Austin, TX 78705
Wesley
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site and found frozen water line. Thawed line and advised customer on findings. All checks good. Advised customer on use and care.
Near Austin, TX 78726
James
Job Details: 08/06/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and tested operation. I found screen burn in on display and customer is having black out issues as well as lines on display randomly. Unit will need new console to repair ; ordrng 1 W11351998 (CONSOLE)
Near Waco, TX 76708
Al
Job Details: 08/06/2019
MICROWAVE WHIRLPOOL WMH76719CZ1 "Arrived to inspect no heat microwave. Confirmed the complaint and removed and replaced the magnetron, capacitor and diode.Reassembled and unit tested as designed.2 minute water cup test and passed.Job complete"
Near Austin, TX 78734
Andy
Job Details: 08/06/2019
WASHER MAYTAG MVWX500XW0 Arrived on site for washer lid lock issues. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for “no ice dispensing” complaint. Inspected unit and found impeller stripped, on motor shaft. Sawed off motor shaft and installed new motor, impeller and spacer. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78717
Lou
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Near Cedar Park, TX 78613
Lou
Job Details: 08/06/2019
WASHER MAYTAG MVWB835DW1 "arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that there was a little bit of water leaking from underneath the unit and running to the left side on the floor. I placed the unit in diagnostics showing no error codes. Tested unit and it operated as designed with no water leaks observed. I tilted the unit back and found gearcase oil on the rotor underneath. There was gearcase oil on the side panels and the drain pump, also. I lifted the top panel and found evidence of a water leak on the bottom side of the water valve housing. I removed and replaced the valve housing and gearcase and calibrated the unit. Retested and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78737
Robert
Job Details: 08/06/2019
MICROWAVE GE JVM1750SP2SS Arrived on job for complaints of code for key pad shorted. Replaced panel and test.
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRFC302ESS00
Near Georgetown, TX 78626
Joel G.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site to diagnose fridge not making ice. Found 2 degs in frz. Found ice maker fill tube completely frozen indicating faulty valve. Will need to replace ice maker kit which includes valve.No leaks detected.; ordrng 1 WPW10715708 (icemaker)
Near Wimberley, TX 78676
Brandon
Job Details: 08/06/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site to replace gearcase, after replacing, unit tested good."
Near Austin, TX 78717
James
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Arrived on site and tested operation. I found that the fresh food compartment at 41 and 43 in crispers. Freezer is at -1. Unit is cooling properly. Customer also concerned with the amount of cold water that comes from dispenser. Instructed customer on the volume of the reservoir and one glass of cold water is normal operation due to size of reservoir. Unit working as designed. Job complete
Near Waco, TX 76705
Al
Job Details: 08/06/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived to inspect washer with cycling issues.Removed and replaced the switch Reassembled and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78703
Wesley
Job Details: 08/06/2019
WASHER MAYTAG MVWC565FW1 Arrived onnsite and found unit drain shorting out all control function if drain activated. Ordering control and latch again due to defective latches and drain. All else checks good. DW ordering actuator. ; ordrng 1 W10876600 (drain pump) and 1 W11162438 (CONTROL) and 1 W11307244 (LATCH)
Near Austin, TX 78750
Andy
Job Details: 08/06/2019
WASHER FRIGIDAIRE FAFS4474LWD Arrived on site for washer leaking water. Tested and inspected unit and found hole in internal drain hose.Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Manchaca, TX 78652
Robert
Job Details: 08/06/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on job for complaints of fan noise. Dropped microwave down from vent box and noise went away then returned microwave to wall and noise came back. The noise is coming from vent box not microwave.
Near Austin, TX 78721
Joseph C.
Job Details: 08/06/2019
WASHER WHIRLPOOL WET4027HW0 "Arrived on site for “broken door latch” complaint. Inspected unit and found F5E2 error code. Removed and replaced latch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78739
Luis
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for water leaking. Removed drawer assembly found bottom of fresh food compartment full of water,found some water under drain pan,tested water dispenser no leaks from valve or filter housing,customer did claim she found ice on cover,diagnosed unit will need updated main control and Evap cover. ; 1 W11167902 (COVER) and 1 W11333076 (CONTROL)"
Near New Braunfels, TX 78130
Kevin
Job Details: 08/06/2019
OVEN KITCHENAID KODC304ESS00 "Arrived on site and replaced thermal fuse and power is restored to oven, set both ovens to pre heat and it is operating normally. Job complete"
Near Georgetown, TX 78628
Joel G.
Job Details: 08/06/2019
ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site to diagnose ice machinenot making ice. Ran diags and all tests passed except for water level. Did notice water pressure was apt less than ideal. Called source spoke w/ Andrew, who recommended replacing parts I already replaced. Informed him that and he says to replace valve since the water level test is timed and not by water level sensor. Per source, ice slab is made by water level in reservoir. I replaced the water valve, water pressure is now a lot better, kept running tests and checked out fine. Customer to monitor unit. No leaks detected. File#7725525612."
Near Waco, TX 76705
Al
Job Details: 08/06/2019
REFRIGERATOR AMANA ASI2575GRB02 Arrived to inspect ice dispenser issues.Confirmed the ice container was defective.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78753
Joseph C.
Job Details: 08/06/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site for “not cleaning clothes and noisy spin” complaint. Inspected unit and found unit performing as designed. Foot missing and causing unbalanced load. Ordering new feet.No leaks detected, at time of service.; ordrng 4 WPW10687506 (leveling leg)s"