Service History 592 - Appliance Express

We serviced a

GE DISHWASHER

Model GDF630PGM0WW

Near Hewitt, TX 76643

Jonathan M

Job Details: 05/13/2021

"Arrived on site for a dishwasher that is flashing lights and won?t complete a cycle. Inspected unit and work area. Attempted to place unit and service diagnostics and wasn?t able to. Placed unit in a regular wash cycle and then canceled out the cycle to put the unit into a drain. The unit drained out and a soon as I open the door, the dishwasher stopped draining. Upon closing the door of the dishwasher started to drain again. Spoke to CS and was advised that based on my checks, the issue would most likely be with the main control. Went to replace main control and found the main control sent was not the right part. Found a burn mark on the existing main control. See photo.Ordering part and office will need to contact the customer about a return date due to out of stock parts.; ordrng 1 WD21X26186 (CONTROL)"

We serviced a

MAYTAG OVEN

Model MER8800FZ2

Near Temple, TX 76502

Tyler

Job Details: 05/13/2021

"Arrived on site for range needing previously diagnosed knobs and infinite switchs. Upon arrival I was able to disassemble, install new parts, then reassembled unit. After repair I tested the entire cooktop and found full functionality within unit. Call complete"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2067AEB

Near Temple, TX 76502

Tyler

Job Details: 05/13/2021

"Arrived on site for refrigerator not making ice, or cooling properly per customer complaint. Upon arrival I entered diagnostics on unit and ran the following tests: Test 112 high/low speed voltage- high speed 6.6 volts/4.3 Test 141-72 degrees, test 142-10 degrees, test 144-80 degrees, test 145- 24 degrees.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Austin, TX 78703

Luis

Job Details: 05/13/2021

Arrived on site for no cool. Powered unit on diagnosed locked up compressor ordering new compressor. ; ordrng 1 W11025999 (Compressor) and 1 Accessvalve (Access valve) and 1 Nonuvdrier (Non uv drier) and 1 W11131873 (Orion control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Belton, TX 76513

Tyler

Job Details: 05/13/2021

Arrived on site for refrigerator not cooling and building up to much frost in fresh food compartment. Upon arrival customer stated customer had stated they had unplugged the unit earlier in the morning before my arrival and tried to let it naturally defrost. Upon further inspection I found on the p5-1&2 connections that the ffc thermistor was reading 3.3k ohms with the small amount of ice still encompassing it. Also found evap fan scroll running but not fast enough to push air around.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Niederwald, TX 78640

Leonardo

Job Details: 05/13/2021

Arrived on site to replace micro switches and high voltage. Replaced switches and high voltage test unit and unit test good job complete.

We serviced a

MAYTAG DRYER

Model MED8630HW0

Near Spicewood, TX 78669

Brandon

Job Details: 05/13/2021

"Arrived on site for customer complaint of loud noise, found rollers, motor, blower wheel and pads were needed, I replaced all parts, unit tested good."

We serviced a

GE WASHER

Model WHDSR109J5WW

Near San Marcos, TX 78666

Robert

Job Details: 05/13/2021

Arrived on job for complaints of water over flow. Found pressure switch not working and timer hard to turn. Replaced both timer and switch.

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18PNXS3

Near Georgetown, TX 78628

David S

Job Details: 05/13/2021

"Arrived on site for possible sealed system repair. I gained access to the compressor and found it had good voltage and was pumping. I found no refrigerant flowing. I disassembled the unit and punctured the dryer. I found the system empty of refrigerant. I replaced the compressor, evaporator, installed a non uv dryer and an access valve in the compressor. I pulled a vacuum and monitored pressures. I found pressures holding. I put a measured charge into the system and found pressures holding. I reassembled the unit. I tested the unit and found the evaporator forming a good frost pattern. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Georgetown, TX 78626

David S

Job Details: 05/13/2021

"Arrived on site to diagnose slow trickle from water dispenser. Customer informed us of the trickle and showed us with a cup how slow the flow was. We removed the water filter and installed the water filter bypass and retested the water dispenser, we found water pressure restored. We spoke to the customer and found out they are on a water softener, advised customer that there was no need for a filter while on water softener as it will clog the filter faster. Unit is operating as designed. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Manor, TX 78653

Matthew

Job Details: 05/13/2021

Arrived onsite for refrigerator water tube. Upon inspection found unit needed inlet tube to filter housing. Will need to order and return. Office to reschedule ; ordrng 1 W11162036 (tube-water) and 1 W11162040 (tube-water)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Austin, TX 78738

Brandon

Job Details: 05/13/2021

"Arrived on site for customer complaint of unit not powering on, or not completing cycles at times. Found error codes 2-1 and 5-1 in diagnostic mode, called techline SR# 7730752147 I replaced UI console, unit tested good."

We serviced a

FRIGIDAIRE RANGE

Model FEFL79ECD

Near Killeen, TX 76542

Job Details: 05/13/2021

Arrived on site to install previously ordered part.Removed and replaced the infinite switch and unit tested as designed.Customer satisfied JOB COMPLETE

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Austin, TX 78735

Luis

Job Details: 05/13/2021

"Arrived on site for oil that leaked out of evaporator. Replaced evaporator assembly,secured thermistor to correct location on suction line using foil tape and a zip,replaced cover,replaced compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,low side reading -20 high side reading 0,loud swoosh sound then noise stopped,ran diagnostics test 4 no frost forming on evaporators and pressures reading -20 and 0. Removed filter drier,no refrigerant passing through to drier,attempted to flush system same issue cut discharge tube,found restriction from condenser coil to filter drier

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Waco, TX 76712

Jonathan M

Job Details: 05/13/2021

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced all valve and tested unit. Unit is now working as designed. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS01

Near Austin, TX 78728

Justin

Job Details: 05/13/2021

"Arrived on site for a wall oven with a UI not responding. Upon further inspection I found the UI buttons not responding and you could utilize the touch screen, but when you tried to start the oven to preheat nothing would happen. I powered the unit off for two minutes at the breaker. After I turned it on it was now responsive. I got the unit into diagnostics mode and found stored error code F6E4 for UI not communicating properly with the control. I am ordering the UI and will return to install the UI and control. Office to reschedule. ; ordrng 1 W11297709 (UI)"

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15PDXZS1

Near Jarrell, TX 76537

Lou

Job Details: 05/13/2021

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested the compressor and found the evaporator not cooling/freezing. Tested the heat valve and it is operating as designed. I placed my gauges on the unit and tested pressures and found them to be at -25/100psi. Attempted to adjust the pressure readings by adding refrigerant and it failed. I dumped the refrigerant and vacuumed the unit for approximately 15 mins then added 5.75oz refrigerant and monitored pressures. Again, the pressure reading was closer to -30/90. While testing the last time, I could hear what sounded like the heat valve leaking while I had the compressor turned on for cooling cycle. I am ordering the heat valve and CNOTE-3 HOUR JOB and will return with all prescreened parts. Office to schedule return service. No water leaks observed during service and unit left turned off for safety. ; ordrng 1 WPW10206473 (Heat valve) and 1 CNOTE (3 HOUR JOB)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Canyon Lake, TX 78132

Andrew

Job Details: 05/13/2021

Arrived on site to test unit for being too loud. Found drain motor was being loud. Removed drain motor and found garbage disposal was back feeding into dishwasher. Verified check valve still good. Installed high drain loop to prevent back feed. Cleared drain area and tested. Noise is average noise for this unit. No error codes present. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Georgetown, TX 78628

David S

Job Details: 05/13/2021

"Arrived on site to diagnose issue with dryer not drying properly, customer informed that half the time it doesnt dry properly or doesnt dry at all. Utilized the vent testing kit to find improper venting, unit showed good power but bad venting while vent attached and good power and good venting when the vent is not attached, checked blower wheel and lint trap which was unobstructed. Unit is operating as designed, informed customer of the issue being a ventilation issue and that they would need to get it checked out via a vent cleaning service,

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HV0

Near Hutto, TX 78634

Wesley

Job Details: 05/13/2021

"Arrived onsite and found first time use film had not been burnt out of oven, first bake produced the smoke from the factory film burning off."

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW0

Near Pflugerville, TX 78660

Kayman

Job Details: 05/13/2021

"Arrived onsite for washer making squealing noise while in spin. Upon inspection I confirmed the unit sounded very loud in high spin. I inspected the drive system and found gear case oil coming out of the rotor. I rep,aced the gear case and slide. I calibrated and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Leander, TX 78641

Jonathan S

Job Details: 05/13/2021

"Arrived on site for dishwasher leaking water. Performed diagnostics mode and monitored test cycle. Found unit leaking from diverter. Removed door and checked steam vent. Was not able to continue test cycle, due to amount of water leaking. Inspected and tested all other major components through resistance and visual. Will need to replace sump assembly to,complete repair. Informed customer that part is on back order and office will contact to schedule when ETA is available. Advised customer not to use until repair is completed. ; ordrng 1 WPW10605057 (SUMP)"

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5230BDS1

Near Austin, TX 78758

Scott

Job Details: 05/13/2021

"Arrived on site for for smoke coming from the bulb . Bulb had had a small amount of protective covering around lens , due to heat from lamp caused it to smoke a little . Couldn?t find any damage to bulb, lens or wiring . All checked normal. Job complete ."

We serviced a

JENN-AIR COOKTOP

Model JGD3430GS00

Near Austin, TX 78731

David Z

Job Details: 05/13/2021

Arrived on site to install previously diagnosed parts to resolve one burner not sparking. Replaced switch harness to resolve. Tested all burners. Verified all is working as designed. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Round Rock, TX 78681

Kayman

Job Details: 05/13/2021

Arrived onsite for microwave hood light issues. Upon inspection I found that the hood light is stuck on no matter what setting it is on. I found the customer recently replaced the bulb and this happened. I verified that the bulb they used matches the part number in the schematic. I inspected the harness going from the socket to the control and did not see any visible breaks or shorts. I am ordering a main control (W11182110) and returning with the socket just in case. Office to R/S due to part availability. ; ordrng 1 W11182110 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Kingsland, TX 78639

Cliff

Job Details: 05/13/2021

Arrived on site to replace controls for refrigerator. Replaced ui and main control and all is working properly at this time. No leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MVW8230HC0

Near Coupland, TX 78615

Wesley

Job Details: 05/13/2021

Arrived onsite and found coins were causing noises under the impeller. Removed coins to repair noisy washer symptom. No other error codes or symptoms. All checks good. Advised customer. All checks good.

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Taylor, TX 76574

Wesley

Job Details: 05/13/2021

Arrived onsite for issues with load not finishing but always able to complete cycle on cold wash. Checked and valves are filling properly. Replaced control to eliminate possible control function issue.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, TX 78727

Justin

Job Details: 05/13/2021

Arrived on site to install previously diagnosed parts. I installed the new motor and capacitor. I then put the unit into diagnostics mode and found stored error codes F7E6 for motor fault. I then ran a diagnostic cycle and it ran through as designed. I then manually activated and actuated spin/agitate. I let it sit on agitate for several minutes and the unit was no longer clicking or skipping around. The unit was agitating and spinning as designed. The shifter was working as designed. No leaks observed at the time of service. Call complete.

We serviced a

MAYTAG DISHWASHER

Model MDBH949PAW3

Near Austin, TX 78731

David Z

Job Details: 05/13/2021

Arrived on site to diagnose dishwasher having issues with rinse aid dispenser. Found the cap cracked on original. Replaced dispenser to resolve. All is working as designed at this time. Call complete.

We serviced a

ROPER WASHER

Model RTW4516FW2

Near San Marcos, TX 78666

Robert

Job Details: 05/13/2021

Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Round Rock, TX 78681

Justin

Job Details: 05/13/2021

Arrived on site for an ice maker not dispensing ice. Upon further inspection I found the auger motor rusted and not working at all. I then checked voltage to the motor and found 120V. This indicates a bad motor. I installed the new motor and tested the dispenser. The unit is now dispensing ice. The unit is working as designed. No leaks observed at the time of service. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF550CDHZ02

Near Austin, TX 78717

David S

Job Details: 05/13/2021

"Arrived on site to replace, sump dispenser and place Shims for off balance fridge due to unlevel floor, we replaced the sump dispenser and placed the shims and releveled the fridge with the shims in place, unit is functioning as designed. Job complete."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Austin, TX 78746

Kevin

Job Details: 05/13/2021

"Arrived on site and inspected washer and found saved error code for Motor fault set washer into a diagnostic cycle and found agitator is barely moving. Inspected under washer and found actuator arm its not inside cam kit receiver loop. Took one picture. Replaced actuator with truckstock Per service pointer. Washer is now operating properly, job complete w10913953"

We serviced a

KITCHENAID OVEN

Model KMHC319EBS3

Near Austin, TX 78735

Leonardo

Job Details: 05/13/2021

Arrived on site to replace convection fan and sensor and board. Found cabinet hanging and unit only having one screw in. Will need to return with a 2 man ; ordrng 1 Wpw10571554 (Convection fan) and 1 W10821385 (Hardware installation) and 1 2manjob (2 man job) and 1 2hourjob (2 hour job)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Smithville, TX 78957

Matthew

Job Details: 05/13/2021

"Arrived onsite to replace previously diagnosed parts. Replaced control and UI. Ran test 41 mullion heater and unit did not seem to warm adequately. Unit was accumulating condensation above the freezer door, collecting and dripping onto floor. If symptoms persist, recommend replacing horizontal mullion. Customer will monitor. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Austin, TX 78717

David S

Job Details: 05/13/2021

"Arrived onsite to replace bad valve on stacked unit, accessed the valve and found one of the wires cut, replaced valve and now unit is operating as designed. No leaks, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Austin, TX 78717

David S

Job Details: 05/13/2021

"Arrived on site to diagnose water leaking from freezer compartment, found that the compression fitting was not seated all the way and the connection was broken. Used double lock that I had on hand W11091654 to fix the issue and made sure the lines were seated correctly, unit is operating as designed with no leaks. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Austin, TX 78704

Jacob

Job Details: 05/13/2021

Arrived onsite for unit not freezing in the freezer also to replace feet to the unit. Replaced feet to the unit. Looked at the unit for issue with not freezing. Upon further inspection. Found that the unit has a sealed system issue as the freezer evaporator is not freezing properly.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS2

Near Georgetown, TX 78626

Tommy

Job Details: 05/13/2021

"Arrived onsite for ice maker not making correct ice. Upon arrival found unit receiving water, recirculating and cooling. However found grid on cutter damaged. Took photo to document. Office to reschedule upon receiving.; ordrng 1 W10919199 (Grid cutter)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 05/13/2021

"Arrived n site for dishwasher not dissolving soap. Inspected unit and work area. Found door rubbing right side of frame. Adjusted leveling feet to correct. Performed diagnostics mode, no faults codes stored. Monitored automatic test cycle and found no water to unit. Measured voltage to inlet valve and found correct. Checked house water valve and found in off position. Turned water on and restarted test cycle. Found dispenser opened and unit washing. Checked heater at end of test cycle. All tested good, no water leaks detected. Spoke with customer on rinse aid, what to expect with drying performance and soap usage with home water softener."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Austin, TX 78702

Jacob

Job Details: 05/13/2021

Arrived onsite for doors to unit having damage. Looked at the unit and saw damage to both door. Replaced both doors. No issues at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Austin, TX 78702

Luis

Job Details: 05/13/2021

Arrived on site for damaged doors found both doors damaged replaced both doors and installed a new nameplate

We serviced a

GE DISHWASHER

Model GDF570SSF6SS

Near Buda, TX 78610

Leonardo

Job Details: 05/13/2021

Arrived on site to test unit for unit not heating. Test unit and found heating error. Cleared error test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Round Rock, TX 78665

Kayman

Job Details: 05/13/2021

Arrived onsite for dishwasher with dispenser not opening and not releasing soap. Upon inspection I found the dispenser door broke and the button missing.No leaks detected during time of service. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Leander, TX 78641

Jonathan S

Job Details: 05/13/2021

Arrived on site for refrigerator leaking water from FC. Inspected unit and work area. Found floor damaged in front of unit. Customer not on site to sign waiver. Gained access to to evaporator drain pan and removed ice buildup. Tested drain and found very slow drain. Found drain pan not aligned with drain tube. Adjusted drain pan. Gained access to condenser pan and tube. Line drain with tube. Tested drain and all tested good. No water leaks detected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Wimberley, TX 78676

Robert

Job Details: 05/13/2021

Arrived on job to replace previously diagnosed part. After replacement of inverter the refrigerator compressor turned on and all fans running. No leaks detected at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Austin, TX 78704

Jacob

Job Details: 05/13/2021

"Arrived onsite for unit leaking. put unit in test mode. Saw leaking coming from the valve from inside the unit. Could not get cold water valve from the wall to close. Let customer know to get a hold of maintenance in there building to turn off the water. Maintenance came out and shut off the water. Replaced water valve. When trying to turn back on the cold water from the wall valve. Water started coming out of the top of the valve, closed valve quickly. Let customer know to get maintenance back to do what they can to get the water back on. Took pic of valve. No leaks at this time. Job complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Georgetown, TX 78628

Tommy

Job Details: 05/13/2021

Arrived onsite for ice maker not making correct ice. Upon arrival found unit grid was damaged. Ordering new grid correct grid for this unit is W10919199. Office to reschedule upon receiving.; ordrng 1 W10919199 (Grid)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Austin, TX 78746

Luis

Job Details: 05/13/2021

"Arrived on site for n water and door squeaking. Removed evaporator cover found gap between fan scroll and air tower causing water tank to freeze,added sealer in gaps to prevent cold air from migrating out and freezing tank,tested water dispenser working,adjusted door to prevent noise."

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC1

Near Austin, TX 78738

Brandon

Job Details: 05/13/2021

"Arrived on site for customer complaint of unit not heating, found failed element, I replaced element and cleaned out unit, tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Buda, TX 78610

Luis

Job Details: 05/13/2021

"Arrived on site for cooling complaint. freezer temp @24? fresh food above 40 noticed fan pulsating high and low. Gained access to fan assembly disconnected harness found broken pin on liner side of harness called tech support,per tech support

We serviced a

MAYTAG WASHER

Model MVWB750YW0

Near The Hills, TX 78738

Brandon

Job Details: 05/13/2021

"Arrived on site for customer complaint of unit leaking into tub when not in use, I found failed water valve, I replaced valve, unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Austin, TX 78752

Jacob

Job Details: 05/13/2021

Arrived onsite for unit have a build up of frost and unit making noise. Let tenant know that depending on the noise it will more likely be normal. Checked the freezer door to the unit. The door was very tough to close. Ordered rails to replace. Ordered parts. Office to reschedule.; ordrng 2 WPW10120018 (slide rail (frz))s

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Taylor, TX 76574

Wesley

Job Details: 05/13/2021

Arrived onsite and found new style actuator failed and slipping out of position during transition to agitate. This was causing no wash symptoms. Replaced actuator. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Leander, TX 78641

Jonathan S

Job Details: 05/13/2021

"Arrived on site for center burner knob rubbing when pushing on to turned on. Inspected unit and work area. Found valve stem setting lower than the rest. Removed valve and installed new. Tested for possible gas leaks, none found. Assembled unit and tested operation. All tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS00

Near Austin, TX 78751

Jacob

Job Details: 05/13/2021

"Arrived onsite for unit still dispensing water for a few seconds when calling for ice. When tested the ice dispenser it still dropped water for a few seconds while dispensing ice. Called tech line. Recommend to check wires going to the paddles to be sure they are not pinched or damaged. Said to possibly replace both paddles for ice and water. Got sr#7730755585. Pulled UI panel out to check the wires. Pulled and stretched the wires a bit. Put UI panel in again. Tested unit. Ice and water coming out separately at this time. If needed to return, please order both ice and water paddles. No leaks at this time. Job complete"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Austin, TX 78745

Leonardo

Job Details: 05/13/2021

Arrived on site to replaced left track. Replaced track test unit and unit test good job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Pflugerville, TX 78660

Kayman

Job Details: 05/13/2021

Arrived onsite for dryer not heating. Upon inspection I found the L1 to L2 was only showing about 1.8Vac while L1 to N showed 120Vac as well as to ground and L2 to N showed 120Vac as well as to ground. I confirmed good continuity on the power cord. I advised the customer would have to have the outlet serviced by a licensed electrician for the unit to work properly. Job complete.

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Florence, TX 76527

Lou

Job Details: 05/13/2021

"Arrived on site to inspect washer not starting. Upon further inspection, the customer advised that when pressing the start button, the unit wont start and beeps 3 times. I placed the unit in diagnostics showing error code F2E1. Cleared the code and continued with testing. Unit is operating as designed. I placed it back into diagnostics and performed the encoder test and all buttons except the start button functioned properly. I had to press the start button several times before it responded. I contacted techline and spoke to Steve and advised of the complaint, recent services and my findings and Steve recommended replacing the console/UI and provided SR#7730754494.No water leaks observed during service, job completed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ07

Near Hutto, TX 78634

Wesley

Job Details: 05/13/2021

"Arrived onsite and used yoke motor and divider to repair seized and stripped motor shaft, all checks good"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Liberty Hill, TX 78642

Tommy

Job Details: 05/13/2021

We serviced a

AMANA MICROWAVE

Model AMV2307PFS0

Near Austin, TX 78745

Leonardo

Job Details: 05/13/2021

Arrived on site to test unit for unit not starting. Test unit and found bad control board. Replaced board test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Austin, TX 78745

Kevin

Job Details: 05/13/2021

"Arrived on site and inspected washer and found a small crack on the corrugated black hose that leads from the new valve to the bleach cup. In order to correct this issue a new bleach cup would be needed. Also found left hinge is rusted and visible when bleach cup was removed to examine.

We serviced a

KITCHENAID RANGE

Model KCGC506JSS00

Near Driftwood, TX 78619

Leonardo

Job Details: 05/13/2021

Arrived on site to replace manifold. Replaced manifold test unit and unit test good no leaks present at this time.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Pflugerville, TX 78660

Kayman

Job Details: 05/13/2021

We serviced a

GE REFRIGERATOR

Model ZISB480DMC

Near Spicewood, TX 78669

Brandon

Job Details: 05/13/2021

"Arrived on site for customer complaint of unit not cooling properly, found failed evaporator fan motor, ordering motor. ; ordrng 1 WR60X10185 (Evap fan motor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FTMS02

Near Austin, TX 78735

Luis

Job Details: 05/13/2021

Arrived on site for no ice. Ran diagnostics on optics failed,replaced optics power cycled unit icemaker ran through a harvest test.

We serviced a

KITCHENAID REFRIGERATOR

Model KSCK25FVSS03

Near Burnet, TX 78611

Cliff

Job Details: 05/13/2021

"Arrived on site to diagnose a refrigerator that is not dispensing ice. Found ice bucket frozen over, preventing auger from turning. Thawed bucket and all is working properly at this time. No leaks were found at time of service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYM2

Near Austin, TX 78752

Jacob

Job Details: 05/13/2021

Arrived onsite for unit leaking water during operation. Showed me a video and saw the unit leaking from the sump and motor. Got authorization to replace sump and motor. Replaced part. Tested unit. Unit tested good. No leaks at this time. Job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS00

Near Round Rock, TX 78665

Wesley

Job Details: 05/13/2021

"Arrived onsite and replaced icemaker to repair unit not producing ice. Replaced icemaker and tested, unit is working as designed."

We serviced a

WHIRLPOOL FREEZER

Model WZC3122DW01

Near Austin, TX 78738

Brandon

Job Details: 05/13/2021

"Arrived on site for customer complaint of unit not cooling, found sealed system issue, called techline, they want us to tap the system and check pressures. Ordering filter drier and access valve, SS tech SR# 7730749258 ; ordrng 1 Cnote (SS tech) and 1 WPW10143759 (UVdrier) and 1 W10913906 (Access valve) and 1 Cnote (Office to reschedule)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHB00

Near Pflugerville, TX 78660

Kayman

Job Details: 05/13/2021

"Arrived onsite for refrigerator with ice clumping up on the bin. I found the inlet spraying out of the ice tray causing ice to form solid in the bin. I rep,aced the water tube and inlet valve. I tested the dispenser and ice maker fill. Both tested good and the ice maker inlet is no longer spraying. No leaks detected during time of service. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Kyle, TX 78640

Leonardo

Job Details: 05/13/2021

Arrived on site to test unit for top trim coming up. Advised customer trim is not coming up trim is sitting correctly and theres a gap to let the oven glass vent. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near San Marcos, TX 78666

Robert

Job Details: 05/13/2021

Arrived on job for complaints of not dispensing. Found the drawer very hard to pull out but after a hard tug the bin was able to remove. Found ice blocking bail arm. Removed ice cube and test.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF606ESS01

Near Burnet, TX 78611

Cliff

Job Details: 05/13/2021

"Arrived on site to diagnose a refrigerator that is not cooling properly. Found communication failure between controls and rc thermistor. Rc harness, hv control, and ui will need to be replaced to complete repairs. .; ordrng 1 W11087438 (Harness) and 1 Authoneeded (Autho needed)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS8

Near Spicewood, TX 78669

Brandon

Job Details: 05/13/2021

"Arrived on site to replace ice maker, after replacing, unit filled with water and tested good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Georgetown, TX 78626

Tommy

Job Details: 05/13/2021

"Arrived onsite for doors not being aligned, upon arrival found doors operating as designed, spoke with customer on shutting left before right, found unit freezer handle was miss installed didnt have bolt, used truck stock and tightened handle down. Job Completed."

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC6FS1

Near Dripping Springs, TX 78620

Leonardo

Job Details: 05/13/2021

Arrived on site to test unit for fan making loud noise. Found screw hitting blade. Removed screw test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Bastrop, TX 78602

Matthew

Job Details: 05/13/2021

Arrived onsite to replace previously diagnosed parts. Found incorrect panel. Need to re order broil drawer panel and return with other parts. Did install oven rack. Office to reschedule.; ordrng 1 W10482110 (panel-drwr)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Austin, TX 78717

David S

Job Details: 05/13/2021

"arrived on site to diagnose washer not draining during cycle, Customer informed us that the drain pump did not function correctly once before leaving standing water but since then has worked, tested unit for error codes and found none, put unit into quick diagnostics and unit functioned properly, upon further inspection we found the latch intermittently failing, we replaced the latch and now unit is functioning as designed. Job complete."

We serviced a

GE REFRIGERATOR

Model GFSS6KEXASS

Near Woodcreek, TX 78676

Robert

Job Details: 05/13/2021

Arrived on job for complaints of leaks. Found drain blockage in refrigerator. Cleared drain and test. No additional leaks detected at time of service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Georgetown, TX 78628

Lou

Job Details: 05/13/2021

"Arrived on site to inspect refrigerator water dispenser dripping. Upon further inspection, the Custer advised that after they get water from the dispenser, the unit will drip water shortly afterwards. I tested the dispenser several times and towards the end of my testing, I found the water dispenser dripped. I removed and replaced the inlet valve and retested and unit is operating as designed. No water leaks observed at the end from service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bertram, TX 78605

Cliff

Job Details: 05/13/2021

Arrived on site to diagnose a washer that is not cleaning properly. Found actuator out of position preventing unit from shifting out of spin. Reset actuator to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Austin, TX 78758

Scott

Job Details: 05/13/2021

"Arrived on site ,replaced both rails . Reshaped gasket . Cleaned out frost build up . All fans working . No water leaks detected at time of service. Job complete ."

We serviced a

GE MICROWAVE

Model PEB9159SJ1SS

Near Austin, TX 78731

David Z

Job Details: 05/13/2021

"Arrived on site to install previously diagnosed parts to resolve microwave that was not heating or running turntable. Found control panel and turntable good, but found top interlock failed and not making contact. Replaced top interlock and turntable motor. Retested and found all working as designed. Call complete."

We serviced a

MAYTAG WASHER

Model MVWB835DC3

Near Austin, TX 78723

Matthew

Job Details: 05/13/2021

"Arrived onsite for washer making grinding noise during spin. Upon inspection found evidence of failed gearcase. Ran spin test and grinding was apparent. Replaced gearcase, rotor and slider. Tested unit and unit is functioning properly. No noise at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Austin, TX 78731

Luis

Job Details: 05/13/2021

"Arrived on site for no lights. Diagnosed a defective freezer led module,replaced led module powered unit on all leds working as designed.

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Kyle, TX 78640

Kevin

Job Details: 05/13/2021

"Arrived on site as set washer into a diagnostic cycle and found saved error code for long Phil, ran all functions in manual diagnostic. Cold water valve and hot water valve are operating normally. Everything checks good. Ran an automatic test cycle and a calibration cycle and both passed properly. Could not find any definitive reason mechanically for customers experience. Customer is still loading the washer the all the way and using too much detergent. Discussed how this could possibly be The issue. Did not recommend any further replacement parts, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Austin, TX 78748

Kevin

Job Details: 05/13/2021

"Arrived on site and inspected washer and found cold water valve has a crack in it, washer is not hooked up to any water source, drain, or power. Replaced valve assembly due to visible crack but could not test washer for correct operation, job complete"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 05/13/2021

"Arrived on site for washer having water remaining in tub in cycle is completed. Performed diagnostics mode and checked for error codes. Found error F9-E1 long drain and F0-E2 over suds. Tested operation in manual test mode and confirmed slow drain. Gained access to drain pump and found kink in drain from tub to pump. Disconnected drain pump to correct and cleared filter. Assembled unit and tested operation. All tested good, no water leaks detected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Hutto, TX 78634

Wesley

Job Details: 05/13/2021

Replaced main control, door ui and dispenser ui at same time. Symptom of short cycling dispenser ui and shimmering LED lighting persisted without a change. Techline walked through every DC load in diagnostics to find a DC load short cycling control. No loads causing a short cycle in diagnostics. Verified polarity and dedicated circuit at power supply. Compressor does not short cycle when control resets.

We serviced a

AMANA REFRIGERATOR

Model ABB2522FEW

Near Georgetown, TX 78626

Tommy

Job Details: 05/13/2021

Arrived onsite for refrigerator no cool. Upon arrival found all fans and compressor running but still no cool.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Buchanan Dam, TX 78609

Cliff

Job Details: 05/13/2021

Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak in evaporator.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Volente, TX 78641

Jonathan S

Job Details: 05/13/2021

"Arrived on site for dishwasher leaking water. Inspected unit and work area. Found traces of water by diverter. Performed diagnostics mode, no error codes. Monitored test cycle and found leaking at diverter. Will need to replace sump assembly to repair. Removed failed sump and installed new. Performed diagnostics mode and ran test cycle. Monitored operation and observed for water leaks. All tested good, no water leaks detected.

We serviced a

GE DISHWASHER

Model DDT595SSJ0SS

Near Georgetown, TX 78633

Jonathan S

Job Details: 05/13/2021

"Arrived on site to install previous diagnosed parts. Removed failed UI and set Personality code on new UI. Installed new and assembled unit. Per diagnostics mode and tested all components. Ran in normal cycle. All tested good, no water leaks detected."

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mustang Ridge, TX 78610

Kevin

Job Details: 05/13/2021

"Arrived on site and inspected dryer and found it is not heating, found connector is loose at heating element and after resetting it dryer is now heating, took one picture.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cedar Park, TX 78613

Justin

Job Details: 05/13/2021

"Arrived on site for a dishwasher with a lower spray arm not working. Upon arrival the spay arm had actually been melted onto the heating element. I removed the spray arm and found the nut broken which cause it to fall off. I installed a new spray arm and then put the unit into diagnostics to check if the heating element got affected. I found no stored error codes. I found the heating element still working as designed and drawing the correct amount of amperage. I found the unit running as designed. The customer stated they were worried about the slight burnt plastic smell when the spray arm melted. After running the heating element and removing the melted arm the smell was no longer present. I advised them now that the wash arm and burnt plastic was removed it went away.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Leander, TX 78641

Jonathan S

Job Details: 05/13/2021

"Arrived on site for dishwasher door falling down and top rack rolling off of track. Inspected unit and work area. Found caps for toe plate missing. Found stopper not staying on track. Found door spring bent, bushing and friction pad broken. Installed new stopper on left side track. Uninstalled unit and replaced bushing, spring and pads. Reinstalled unit and found not enough clearance on side causing spring to rub cabinet. Informed customer of service performed and issue with clearance. Performed diagnostics mode, no faults codes stored. All tested good, no water leaks detected during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Austin, TX 78750

Justin

Job Details: 05/13/2021

Arrived on site to install previously diagnosed parts. I unplugged the unit and installed the new control. I then put the unit in diagnostics mode and found stored no stored error codes. I found the unit still not putting enough pressure through the top wash arm. I then installed a new sump and motor and ran a diagnostics cycle again. The unit was now giving significantly stronger pressure on top wash arm. No leaks observed at the time of service. Unit is now working as designed. Call complete.