Arrived on site to diagnose a refrigerator that is not producing ice. Homeowner just wanted new ice bucket delivered.

"Arrived on site to replace previously ordered parts for refrigerator. Replaced cams and ice door kit. Due to age of door liner and damage caused by replacing the gasket, gasket wasn't installed.

"Arrived on site to diagnose a dishwasher that is not cycling properly. Found unit wouldn't fill or run circ pump, most likely failed control. Customer didn't want unit repaired and job is complete."

Arrived on site to diagnose a dishwasher that is giving f8e4 error code. Found loose fitting on water valve causing leak. Tightened fitting and tested unit. Found all is functioning properly at this time. No leaks were found after service was performed.

Arrived on site for dishwasher not responding. I inspected the unit and work area. I found thebunit not powering on. I tested voltage to the unit and found none. I inspected the breaker and found the breaker tripped. I flipped the breaker and found the dishwasher turning back on. I ran a diagnostic cycle and found the working and not tripping the breaker. I advised thebcustiner to have the breaker replaced. The unit is working as designed job complete.

"Arrived on site to inspect cooktop flames and cooktop finish. Upon further inspection, I found the left two burners, back right burner and the front right burner flames not correct. I adjusted the left two and back right and found the large orifice was incorrect on the front right burner. Replaced the orifice with the correct one and retested. Unit is operating as designed. When I went to clean the cooktop with stainless steel cleaner and a microfiber cloth, I found the cooktop finish felt like sandpaper as the cloth was sticking to the finish. Contacted techline and spoke to Leon and advised of my findings. Leon advised there have been no reports of this issue and no service pointers to support it. He opened a file and provided SR#7734061456. I advised the customer that due to the unit being out of its 30 day cosmetic warranty, they would need to contact the dealer who sold them the unit to discuss replacement. No gas leaks detected during service, job completed."

"Arrived on site for a range that has a hot cooktop indicator light on. Inspected unit and work area. Did confirm the customers complaint but didnt have the customer cooking as our arrives. Went over wiring schematic and checked infinite switches. Disconnected power to be able to test the infinite switches and initially tested the right front infinite switch. Upon plugging the unit in with the right front burner connector on, found the unit not showing a hot cooktop surface. However, when plugging in the connector for the right front infinite switch, found no difference of the hot indicator light. Attempted to test all switches and found that hot cooktop light turn off within 30 to 45 seconds of powering on and off. Tested each infinite switch twice and could not replicate the issue again. I did advise the customer that it is possible that all they needed to do was to power reset the Appliance but again, could not replicate the issue. Advise the customer to keep an eye on the unit and call back if further issues persist. Call complete."

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the main control and tested the unit. They unit began to work and operate as designed. Call complete.

Arrived on site for an oven that is flashing multiple error codes in Mona allow the customer to complete any big cycles. Inspected unit and working. The customer advised they were getting error codes of an F3 E2 (oven temperature too high -over 575?F) and F5 E1 (door wont lock or unlock in cleaning mode). Check resistance on the thermistor from the control and found the oven temperature probe reading 1.099 k ohms. Checked all connections and found all connections good. Found the upper oven had a bake relay that was welded shut.The customer advised that they did not want to research the control on their own and we just buy a new unit.

Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised that the unit has not leaked in the last four dishwasher cycle but it reached at some point during one cycle about a week ago. Ran the unit three diagnostics and did not find any stored error codes. Ran the unit through an auto test and the unit ran as designed with no leaks present. During the wash portion of that diagnostic cycle did notice a buildup of suds inside of the dishwasher. I did ask the customer about their soap usage and whether they wash dishes prior to starting the cycle. She advised they do wash the dishes prior to putting them in the dishwasher and they use the Powerball detergent. Did explain to the customer that that can cause an over certain condition due to the soap not having the ability to attack anything but itself causing sides. Checked inside the door and underneath unit and could not find any leaks. I did run the unit one more time just to be sure and again could not find any leaks. Advised the customer to change dishwasher soap to the single concentrate liquid if they continue to wash dishes prior to a dishwasher cycle so that way they can limit how much soap to use. I told the customer to call back if any other issues persist. Call complete.

"Arrived on site to inspect washer door not latching. Upon further inspection, I tested the unit in diagnostics showing no error codes. Unit tested as designed. I tested several times and found the latch not catching the strike a few times. I removed and replaced the latch and retested several more times again and the door locked every time. I advised the customer of my repair. No water leaks observed during service, job completed."

"Arrived on site for dryer, inspected unit and work area. I tested unit and found wheels worn. Disassembled unit and replaced parts. Tested unit and its now operating as designed. Job completed."

"Arrived on site for dishwasher, inspected unit and work area. Tested unit and there was no power. I checked voltage at the wall plug and was good, tested voltage at junction box and was good, tested voltage at control and was also good. Unit will need a UI and return with main control.

"Arrived onsite for cooling loss following previous compressor replacement, verified hi side at the condenser joint to compressor and found unit still had charge. Evacuated charged and repaired joint, resweating to seal properly. Pulled vacuum and hit wall sustained for 15 minutes. Recharged system and held well at 0 and 125 psi. Installed water line at customer request. Tested water. Unit is now operating as designed. Advised customer on repair. All checks good."

"Arrived on site for dishwasher shipping randomly. I inspected the unit and work area. I found nobfaukt codes in diagnostic. I ran a diagnostic cycle and found the unit filling and washing as designed, with no issues. I tested voltage at the out let and found good voltage and polarity. I inspected the junction box and found the unit wired correctly. I replaced the latch and control. I advised the customer is the issue happens again, to plug the dishwasher into another outlet and see if it runs a complete cycle

Arrived on site to replace previously ordered parts for refrigerator. Replaced dispenser motor and yoke and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and found stored error codes F3E2 F0E4 F8E6 F2E1. I then set unit in a diagnostics cycle and tested good. I removed water lines and found corrosion build up on the lines and on valve screens valve.will have to replace valve housing as seals on selesnoids have failed and is letting water seeping though. I then replaced parts and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

"Arriv3d on site for washing machine have an error code. I inspected the unit and work area. I found errors codes F0e5 off balance, f5e3 lid will not lock. I tested theblid latch and found it not locking in position. The customer agreed. I Installed the new latch and retested the unit. I found it working as designed, no water leaks detected.

Arrived onsite for dryer that was delivered with a dent in the side. Upon arrival I installed new cabinet and feet and the tested unit and found unit operating as designed. Jobs complete.

"Arrived on site for not making ice still. Ran diagnostics and found sealed system issues , ran for 10-15 min. Not cooling at all. Also found unit is going to need recirculation pump and harness. Total for remaining repair

Arrived onsite to replace previously diagnosed parts. Replaced dampener. Tested unit and unit is functioning properly. Job complete

"Arrived onsite for dishwasher door swinging open after previous repair. Upon inspection found linkage assembly failed. Replaced linkage kit. Tested unit and unit is functioning properly."

Arrived onsite for dishwasher leaking periodically. Upon arrival inspected unit. Inspected gasket and looked good. Ran diagnostics and no stored error codes. Ran test cycle and all passed with no leaks. Ran normal cycle and no leaks. Discussed with customer the last time leak occurred and customer could not recall. Instructed loading and found oversized item may have been the issue causing the intermittent leak. Customer will monitor but could not duplicate the leak. Unit is functioning properly. Job complete

Arrived onsite for washer leaking. Upon arrival inspected unit. Found leak at tub seal. Also notified customer that gearcase is leaking oil and agitator dogs are completely worn out. Customer was persistent with only replacing seal. Dissembled unit and replaced seal. Tested unit and is no longer leaking. Job complete

"Arrived to hood vent filter latch not working. Latch assy had popped lose, reinstalled latches. Operational test good."

"Arrived on site and replace all parts diagnose by previous technician, after replacement ice is dispensing properly, job complete"

"Office add on no parts, Arrived on site and inspected refrigerator and found very small cubes in ice tray. Used test 44 to cycled icemaker and it is working properly. Used test 45 to fill icemaker and it filled properly. Did not find any broken wires below freezer door. This is a weekend home only and in between visits Homeowner turns off water at main, recommended that when they turn it on they flush the refrigerator with a dispenser to ensure the water lines and reservoir are as full as possible for the icemaker. Requested that customer continue to monitor icemaker while they are here this weekend.

"Arrived onsite for F5-E3 unlock failure , upon arrival ran diagnostics and got F5-E3unlock failure and F5-E2 lock failure, found unit is brand new and customer attempted to start machine with door open, this triggered error codes. Cleared error codes and unit operated correctly. During test found unit shaking and noticed shipping bolts were still installed. Removed shipping bolts and unit now operates as designed. No leaks present at this time. Job complete"

"Arrived on site and inspected range and found metal appliqu? on front of range door is peeling off. Replaced door front and it is now correct, job complete"

Arrived on site to diagnose a microwave/oven combo that is not producing tones. Found tones turned on but not playing. Replaced faulty ui and all is working properly at this time.

"Arrived on site to replace heater per service pointer W11540964, replaced heater, tested unit unit now running as designed no leaks detected job complete"

Arrived onsite for washer that will not go into spin or drain. Upon inspection I found that the drain pump was Seized up. Upon further inspection I found that the lid switch was no longer functioning. I installed new lid switch and drain pump and tested unit and found unit operating as designed. Job complete no leak at this time.

Arrived onsite for refrigerator with a ice dispenser door that would randomly open and closed on its own. Upon arrival the unit was not acting up but I suspect that the issue was with the main board. So I explained to the cx that it is a 50/50 shot that is I replace the control that unit will be fixed and the cx said to go ahead with the repair.Unit seem to be operating as designed. Job complete

Arrived onsite for dryer not heating. Upon inspection I found that the unit was full of lint preventing air flow over the heating element causing the clothes not to dry. I removed the lint and tested unit in time dry and found that the unit is now operating as designed. Job complete

"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new control, ui, and right door gasket. Found unit operating as designed at this time. Job complete."

"Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found evaporator covered in ice. Ran diagnostics and forced defrost. Heater did energize. Called tech line for assistance. Tech asked what all had been done . Replied previously thermistor and harness replacement. Asked if heater energized. With given issues and previous parts replaced, tech recommended Replacing the control. Sr#7733988685. Will need to order the control. Customer will more than likely need to manually defrost again before next visit and control replacement so that upon replacement the unit can be operational. No one home to relay this message. Will need to contact owner. Office to reschedule.; ordrng 1 W11546690 (Control)"

Arrived onsite for a dryer not turning on. I found the timer gears bad and this cause the knock shaft to split. The timer and knob will need to be replaced. Office to RS.; ordrng 1 WE1M654 (DRYER TIMER KNOB - WHITE)

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. I found the unit motor not operating properly, the inlet valve not dispensing enough water into the tub causing the motor to work harder to pump what little water there is. While in diagnostics, I tested amp draw to the element and found it getting less than 7-9amps. Inspected the element and found had a burn out mark on the right side at the back. I removed and replaced the sump/motor assembly and the valve and found debris in the valve screen. Retested and found the unit still not getting enough water. Checked hoses and all are good with no kinks. I advised the customer that they would need to check the reducer on the valve under the sink and customer removed the reducer (photo). Retested the unit and placed the clear door on the unit and found the spray arms are not rotating properly. I am ordering the element, lower and upper spray arms and CNOTE-SCHEDULE CUSTOMER AS LAST CALL OF THE DAY. No water leaks observed during service and office to schedule return service. ; ordrng 1 W10518394 (Element) and 1 WPW10491331 (Lower spray arm) and 1 WPW10498900 (Upper spray arm) and 1 CNOTE (CUSTOMER NEEDS LAST CALL OF THE DAY)"

Arrived on site for microwave display not powering on. I inspected the unit and work area. I found the unit had power but no display. I removed the UI and found good voltage to the UI. I am another UI to replace. Reschedule for Friday 7/15/22.; ordrng 2 W11451816 (Console)s

Arrived on site for washer not performing properly . Unit will just flash ui and beep. Found wire broken at float switch .ordering harness . Call to set return . ; ordrng 1 W11391581 (Wire harness)

Arrived onsite to install previously diagnosed parts. Replaced control and pressure switch. Test unit and unit does not spin during normal operations. Contacted SW for assistance. Checked spin on diagnostics and unit spins. SW will do some research on unit and order parts; O-emld tckt

Arrived on site for dryer not turning on and start button broken. Upon arrival confirmed issue was able to verify controls and power supply all functioning within specs. Found button broken from console asm. Will need following part ordered: ordrng 1 WE19M1687 (Console (w)) and 1 Cnote (Office please read att. Note)

Arrived on site for dishwasher not allowing door to stay open all the way. Upon arrival confirm complaint and found issue was due to friction sleeves breaking on both hinges.Call complete Friction sleeves WP8268961 (2x)

Arrived on site for dishwasher beeping but not starting. Upon arrival confirmed issue. Found unit had stable 120 connection but ui was corroded and failing to stay on due to ui panel separating and allowing moister to enter. Will need office to reschedule once availability of parts is known. ; ordrng 1 W11460962 (Ui control) and 1 W11460908 (Console (black))

"Arrived to inspect code. Entered service test mode and found F2E2 and F5E1. Unit was non-responsive and I removed and replaced the UI, thats when the F5E2 was able to be retrieved. Service test mode showed full function of the unit and it completed without generating any further errors. While servicing, I found the unit had not been installed correctly and the mounts were damaged and the screws were missing. The thermal and sound attenuating blanket was missing as well. Office to order parts. No leaks observed during service. ; ordrng 1 W11124383 (Shield) and 2 WP308685 (Mounting screws)s and 2 WP8269145 (Mounting Brackets)s"

Arrived on site to install previously diagnosed parts. Disassembled the unit and install the trim for the door. As I was inspecting the parts that I received to install the inverter was damaged so I did not install the main control and the inverter. I will re-order the parts and office to contact customer to return.; ordrng 1 W11325604 (Inverter)

"Arrived on site to replace previously diagnosed control, noticed box has damage, removed parts and found it broken, image provided, ordering control office to reschedule ; ordrng 1 W10810046 (Control)"

"Arrived on site for refrigerator, inspected unit and work area. Removed kick plate to inspect legs to see if it was properly leveled and it was not. Tested water dispenser and found noise coming from the water valve. Will order valve and return with filter head and filter head reservoir. Office to contact CX to return on 07/18/22 AM CX has requested first call of the day if possible. No leaks where observed during service. ; ordrng 1 W11548535 (Valve) and 1 W11395888 (Reservoir)"

Arrived on site for a freezer that is not cooling. Inspected unit and work area. The customer had the unit unplugged and add been that way for the last week. I plug the unit in and found all fans running but the compressor not even attempting to start. Did verify proper polarity and voltage to the unit. He found 120 V going to the inverter but the inverter not starting the compressor. Ordering the inverter and the office will need to contact that customer about a return date due to an out of stock item.; ordrng 1 W11461105 (Inverter)

"Arrived on site for not dispensing water or ice . Found unit making poor ice and almost no water dispensing . Also found filter housing not staying shut . Ordering valve , cover ,bracket . customer is using Generic filter advised not to use those , she will purchase one on return trip from us . No water leaks detected at time of service. Call to set return ; ordrng 1 12955901 (Bracket) and 1 12960301 (Cover) and 1 W11256384 (Filter)"

Arrived on site for buzzing noise . Ran diagnostics found wash motor making a loud buzzing noise when washing . All else checked normal. Ordering sump and motor . No water leaks detected at time of service. Call to set return ; ordrng 1 W11345228 (Sump and motor)

Arrived onsite to replace harness. Upon arrival I installed new harness and tested unit and found no change. I contacted techline and spoke with about my findings. Tested element and found it good tested for voltage into the control and found it good but found no voltage out of the control. I tested for any shorts to ground and found none. Chris sr#7733046798 recommended that I replace the control I am ordering 1x control as per techline. Office to reschedule.; ordrng 1 W11528249 (CNTRL-ELEC)

Arrived on site for a dryer not heating. Upon arrival the customer stated the unit has had no heat since install. I checked voltage at the wall and terminal block and found it only getting 93.5 volts. I informed the customer of my findings . The unit is working as designed. Call complete.

"Arrived for door falling . Observed the rubber snubbers were missing on the door. Installed the snubbers ,door is operating properly to manufacture specifications. No leaks observed during service.

"Arrived on site to inspect refrigerator water dispenser and ice maker not working. Upon further inspection, I tested the dispenser and could hear the valve opening, but no water was being dispensed. Customer scented replaced lathe water filter. I removed the filter and placed my bypass in its place and retested and got the same results. I removed the water line to the valve land tested water pressure and found almost none and there is a black watery substance coming from the valve at the wall (photo). I advised the customer of my findings and demonstrated there is no water pressure. No water leaks observed on the unit during service, job completed."

Arrived onsite for dishwasher with broken wheels and stoppers. Upon arrival I replace 1 x W10888592 wheels and 1x WP8575897 and do the stoppers. Unit is operating as designed. Job complete.

Arrived onsite for washer that would not respond to your inputs. Upon arrival I tested the u it and found that the unit would not respond to inputs. I power cycled unit several times and nothing changed attached to run a cycle and nothing happened. Which led me to believe that we control had failed. I installed new control and programmed it and tested unit several time and found that the unit was operating as designed.

Arrived onsite to install previously diagnosed parts. Upon arrival I ran diag mode even though the control was flashing at me and all functions seemed to work well. I replaced control anyway and checked the water supply lines and found that there were some particulates in the water. I then installed new water inlet valves and tested unit and found unit operating as designed job complete. No leaks.

Arrived onsite for a venthood that will randomly turn on by itself. After speaking with Mr I found out that the lights or the fan will randomly turn on by themselves and when this happens the UI selection is lit up for whichever is running at the time. I disassembled the hood to gain access to the UI and found a lot of spider webs from very small spiders and I suspect this is what could had been causing the issue.

"Arrived on site to inspect washer door locked and wont open. Upon further inspection, I was able to get the unit into diagnostics showing error codes F11, F24, and F95. Once unit began to test, I pressed the power button and the unit began to drain and the water valve continued to dispense water into the drum. I turned the water off to the unit and pressed and held the power button until the unit turned off. I called techline and spoke to Bruce and advised of the complaint, my findings and previous repairs. Bruce recommended to replace the main control and order from manufacturer fresh stock and provided SR#7734058480. I was unable to make contact with the customer (neighbor let me into the home to service), but the office JA made contact with them and provided information on the service. I am ordering the main control and CNOTE-ORDER FEOM MANUFACTURER FRESH STOCK and CNOTE-2 MAN JOB and office to schedule return service. Water turned off to the unit and no water leaks observed during service.; ordrng 1 W11574592 (Main control) and 1 CNOTE (ORDER CONTROL FROM MANUFACTURER FRESH STOCK PER MANUFACTURER) and 1 CNOTE (2 MAN JOB)"

Arrived on site for fridge not cooling . Customer had freezer frost up. Customer had powered cycled unit back up . At time of service unit was cooling properly . Ordering control . No water leaks detected at time of service. Call to set return ; O-emld tckt

Arrived on site for fridge not cooling. I inspected the unit and work area. I found the bottom right door dented. I found the compressor not turning on. I checked voltage to the inverter and found both DC and ac voltage. I found the investor not sending a hertz frequency to the compressor. I ohmed out the co.pressor and found it good. I am ordering a door and a new investor reschedule for Wednesday 7/13/22. ; ordrng 1 W11320585 (Inverter) and 1 W11477033 (Right freezer door)

second appliance Arrived on site for dryer making loud squealing noise . Found pulley and belt need to be replaced . Ording repair kit ; ordrng 1 4392067 (Repair kit)"

"Arrived on site for ice maker fill till leaked on floor as well as making poor ice . Found recirculation pump failing at water level sensor . Ordering pump. Could not duplicate over flow . No water leaks detected at time of service ; ordrng 1 W10747426 (Rec pump)"

"Arrived on site and found Diverter is leaking water, also heating element has twisted/is misshapen. Replace heating element and found wash motor is broken in box, took pictures. A new wash motor will be needed to complete repair. Left dishwasher disassembled customer is aware that to use it.; ordrng 1 W10861526 (Wash motor)"

"Arrived to inspect F01 code. I found the unit would display the code in CX mode and all attempts within service test mode. I tested and verified all line VAC loads and found no issues. I inspected the MCU board visually and found no signs of failure. Office to order the CCU and contact the CX to arrange return service. I removed standing water from the unit, no leaks observed during service. ordrng 1 WPW10525351 (CCU)"

Arrived onsite for washer that is leaking from underneath. Upon inspection I found that the unit ran fin in diagnostics mode. But to dig dealer I will need to have a second tech with me. Ordering 1x 2man. Reschedule for 07/13/22; schdld next appmnt for 7/13 WED !

Arrived onsite for bulb out in RC. Upon arrival inspected unit and found RC door switch is failed. Need to order door switch. Office to reschedule ; ordrng 1 W11123941 (Switch)

Arrived onsite to install previously diagnosed parts installed harness and having same issues. Called techline for assistance. Tech had me go through series of test and am getting 13 volts on icemaker solenoid. Tech recommended replacement of Harness with diode near compressor . Tech gave Sr#7734056251. Ordering harness. Office to reschedule ; ordrng 1 W11190822 (Harness)

"Arrived to inspect softener not dispensing. I tested the unit within service test mode and all functions were present, but a squealing sound could be heard from the cold valve assembly and flow appeared restricted on the bleach dispenser bank. I inspected the valve assembly and found debris within the inlet screen and strainer. The valve will need to be replaced and I advised the CX they may need to seek assistance to have a whole house sediment filter installed. No leaks observed during service. Part and service covered by warranty. Office to contact CX to arrange return service.; ordrng 1 5221ER1003A (Cold Valve Assy)"

"Arrived onsite for oven turns of by itself. Upon arrival,asked customer a few questions. And customer stated the the unit will also power up by itself at night and throughout the day and will give alert beep. Ran diagnostics on unit and did not find saved error codes. Need to replace control for intermittent issues powering on and off by itself. The panel I have on hand does not contain control. Ordering comtrol. Office to reschedule ; ordrng 1 W10894098 (Control)"

"Arrived on site to test unit for not cooling, tested unit found no frost pattern, compressor extremely hot at 185 degrees, start devise attempting to start compressor pulling 12 amps and shutting down after 10sec, replaced capacitor and start device, compressor is still exhibiting symptoms of a ceased compressor, will need a full sealed system replaced to fix issue, ordering compressor, evaporator, access valves and dye drier office to reschedule ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (UV dye drier) and 2 W11506635 (Access valves)s"

"Arrived on site for refrigerator, inspected unit and work area. CX complaint unit is not cooling in the refrigerator compartment. Tested temperatures in FC -4? and RC 61?. I then tested unit in diagnostics and found evaporator motor not working. I removed the evap cover and found evaporator fan motor not working. Tested voltage and had good voltage. Office to order parts and reschedule when parts have arrived. No leaks where observed during service. ; ordrng 1 W11024089 (Evap motor)"

"Arrived on site for washer, inspected unit and work area. I entered in diagnostics and had stored error codes F8E0 F8E2 F5E2. I then set unit in a diagnostics cycle and would not advance. I removed top for washer and unplugged water lines found calcium build up on the water valve hot side and found corrosion build up on the dispenser motor and harness connectors to dispenser motor melted. Will need to replace valve, upper harness and dispenser. No leaks where observed during service. ; ordrng 1 W11033849 (Upper harness) and 1 WPW10247306 (Valve)"

"Arrived onsite to replace previously diagnosed parts. Replaced compressor, valve, dryer and fittings. Upon charging unit found that lokring on suction line at compressor did not make a good seal. Lokring failed. Could not remove lokring and have sufficient line to add an additional lokring. Need to Reorder compressor, valve and fittings.Used 6-5 lokring from lokring set #2 for dryer to steel line loop. Ordering compressor and fittings. Office to reschedule ; ordrng 1 W11370574 (Compressor) and 1 Lokring6-5 (Lokring kit #2 replenish) and 1 Wpw10143759 (Dye dryer) and 1 W11504416 (8.5-6 fitting) and 1 W11504436 (6-1.8 fitting) and 1 W11506635 (Access valve) and 1 W11504415 (8.5-5 fitting) and 1 W11504431 (7-5 fitting)"

"Arrived onsite for a refrigerator with the FC no cooling well. I found the FC temp only dropping to 13 degrees with the compressor running the entire time. I found all components working with the sealed system and the condenser coil clean. I inspected the evaporator and found it with a poor frost pattern. The compressor is not pumping correctly and needs to be replaced. Office to RS.; ordrng 1 W10309989 (Compressor) and 1 WPW10143759 (UV drier) and 1 TJ90SF8404k (Access valve)"

Arrived on site for range causing heat to escape and heat up knobs to the point customer cant touch knobs. Upon arrival heated oven to 350 and was able to verify knobs are to hot to touch after 30 minutes of run time due to failure in left side hinge in door. Called techline and spoke with Anthony sr#7734058130 was instructed to review Sp w11544031 regarding temperature threshold limits with customer but also was instructed directly by Techline to replace both door hinges due to failure on left side. Rescheduled customer for 07-14-22 to complete repairs with new hinges. ; ordrng 2 W11162113 (Hinges)s

Arrived on site for refrigerator not cooling. Upon arrival found in plant and found both apartments at room temp found all fans running and compressor was overheating while dryer was completely cool to the touch found compressor and efficiently running and needs sealed system repair. office to reschedule once availability of parts is known; ordrng 1 W10913906 (Access valve) and 1 R600kit (R600 kit) and 1 WPW10143759 (Uv drier) and 1 Nitrogen (Nitrogen) and 1 W11515413 (Compressor) and 1 Cnote (Need coupler sizes ordered from sd quick pic photos)

Arrived on site refrigerator not cooling. Upon arrival confirm from plant and found freezer temps around 30 and RC terms around 50. After further inspection I found both fans running but entire frost pattern across evaporator coil was spotted from liner captube entry to suction line exit into liner. Called techline and spoke with Chris sr#7734055354. Document .5-.6 am draw and other symptoms. Confirmed compressor is inefficiently operating. Drier was room temp with no heat transference. Will need office to reschedule once availability of parts is known.; ordrng 1 R600kit (R600 kit) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 Nitrogen (Nitrogen) and 1 W11369198 (Compressor) and 1 Needstandardcouplersorderedforr600repair

"Arrived on site for refrigerator not freezing or making ice. Upon arrival confirmed bucket was empty but ice maker could cycle through harvest test. Found amp draw @0.6, both fans running. Compressor was overheating but drier was cool(room temp). Found frost pattern(little to none) on evap coil not even across. Called techline and spoke with Leon sr#7734054187. Documented findings and found inefficient compressor. Will need office to reschedule once availability of parts are known. ; ordrng 1 W10253005 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 876765 (Tube kit)"

"Arrived on site for no power to oven . Found UI only responding to commands to lower oven ,no display to upper UI. Did power reset UI is now lighting up fully . All connections are good and no error codes . Ran preheat all checked normal. Job complete"

Arrived on site for dishwasher stopping halfway thru heavy cycle only . Ran diagnostics and got stuck keypad error code . Wash test checked normal. Replaced UI and control. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

"Arrived on site for lid issues . Found lid broken at left side hinge . Replaced lid , ran diagnostics all checked normal. No water leaks detected at time of service.

Arrived on site for item freezing in fresh food . Found upper dampener door sticking open . Replaced and tested dampener . All checked normal . No water leaks detected at time of service. Job complete

Arrived on site inspected refrigerator and found a large vertical dent 2/3 down the center rear of the refrigerator. Another service provider has already been on site and corrected a leaking water line. took pic of damage and reported to techline 7734058308. This time damage is not causing any negative affects with refrigerator operation. Job complete

Arrived on site for a dryer that is making loud sounds during operation. And inspected unit and work area. Did confirm the customers complaint and disassemble the unit. Found a piece of a coat hanger stuck in the blower wheel as well as one of the rollers have gone bad causing it to squeak. Remove the debris from the blower wheel housing and replace the roller. Tested the unit and the unit began to work and operate as designed. Call complete.

"Arrived to instal previously diagnosed and ordered part. I removed the failed wash plate and installed the replacement. I calibrated the unit and tested within automatic test mode. Operational test good, no leaks observed during service.

Arrived on site to install previous diagnosed part. I gained access to the control and replaced it with new. Job complete.

Arrived onsite for a refrigerator with water trickling out of the FC and frosting up. I found water leaking from the ice door that had been replaced and frost building up around the bottom of the ice bin because of the door not sealing. I found the white bracket that was installed previously warped so I replaced the ice door kit again. I tested the ice door with water and found it still leaking at the bottom. I could push in on it and it would seal but it would not seal by itself with the new spring. Upon further inspection I found the outer part of the door at the top of the chute warped causing the ice door to bind at the top and not seal correctly at the bottom. The entire freezer door would need to be replaced to correct the issue

Arrived onsite for a washer that only fills and then it just hums and does nothing. I ran multiple diagnostic test and found the washer would agitate and spin but when I ran the hot and cold water valve test I found the hot water valve not filling the tub. I shut off the wall valves and removed the hoses and water came out of both hoses. I energized the hot valve coil and could not blow thru the valve. I replaced the valve made sure the hoses were clean. I tested the unit and found no hot water still. I removed the hose from the wall valve and turned the hot water wall valve on and no water is coming out of the valve. The customer has hot water at the kitchen sink and the bathroom. I explained this to the lady at the front desk and told her either the building line to the washer has restricted or the wall valve is defective.

Arrived onsite for a oven displaying an F2E1 error to replace previous diagnosed parts. I found they moved the range out and installed a new one. The new ranges serial number is RA2912021. I found out the range had been moved to unit 5058 but after arriving the unit was occupied and the tenant said it wasnt his range. I checked with maintenance again and found out it had been moved to 5085. I replaced the main control and tested the range. All functions are working as designed. Call complete.

"Arrived on site and disassemble dryer and replace the motor pulley, after reassembling dryer it is working properly now

"Arrived on site and replaced LED strip and freezer LED module and all interior lighting is now on,

"Arrived on site and found motor belt is off and pulley on motor is broken. Replaced motor, after replacement confirm correct operation by running an automatic test cycle. Washer is now operating normally, job complete"

"Arrived on site and inspected dishwasher and found it filled properly and Wash motor is running. Found spray arms are not spinning properly because they are clogged with debris. Was able to remove some debris but not all. Also found No high drain loop and not enough slack due to installation location distance to make one. Dishwasher will need a drain hose extension, and new upper and lower spray arms.

"Arrived on site and found refrigerator display is showing -10? in freezer and temp alarm is blinking and fresh food is showing 49? and blinking. Reset temp alarm and it is now showing 37? and -10? in freezer. Temperature read on thermal couple is -10 in freezer and 41? in fresh food section. A few minutes after resetting temp alarm compressor stopped running and freezer is showing 0?. Refrigerator has been technically cooling properly since call back was made. Inspected evaporator and found some ice around evaporator fan but nothing else strange. Customer said they heard a clicking noise coming from compressor area but that stopped on its own. Spoke with SW, refrigerator is not having any issues at this time. Cleared ice around evaporator fan with steamer.

Arrived on site to install previous diagnosed part. I gained access to the control and replaced it with new. Job complete.

"Arrived on site to install previously diagnosed parts. I installed the sensor, console, and control. I also ohmd out the thermostats and found them good. I then tested the unit and preheat both ovens to 350?F. I found the unit now working as designed. Call complete."

"Arrived on site to inspect a range with a broken igniter on left front burner. Upon inspection I found left front igniter broken. Upon closer inspection I found that the screws holding the burners to the cooktop were rusted to badly to remove, keeping me from gaining access to the spark igniter to replace it.

"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found both ice box modules, all three waterbox modules, and the FC section module not working. I tested all modules and found they are all bad.mi removed and replaced the modules and retested and unit is operating as designed. No water leaks observed during service, job completed."