We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, Texas 78738
Scott
Job Details: 01/01/2024
"Arrived on site ,replaced sump and motor . Ran diagnostics. Cleared error codes . Unit passed test wash . No water leaks detected . Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Georgetown, Texas 78628
Lou
Job Details: 01/01/2024
"Arrived on site to inspect cooktop middle burner not igniting. Upon further inspection, I tested all burners and found all but the middle burner are operating as designed. I retested the middle burner and found the ignitor not making good contact with the burner head/cap. When I removed the burner head/cap, I found one of the mounting screws was not installed properly and was installed crooked. I removed the screw and inspected to make sure it was stripped and re-installed it and tightened. Retested the middle burner and it is operating as designed. I tested several times to verify operation. No gas leaks detected during service, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Austin, Texas 78759
Wesley
Job Details: 01/01/2024
Arrived onsite and found unit with higher than expected freezer temperatures. Adjusted baffle and thermometer setting. All checks good. And ran a cooling cycle. Unit is now operating as designed. Advised customer on findings and corrective action. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Andice, Texas 78628
Maurice R
Job Details: 01/01/2024
"Arrived onsite for dishwasher not cleaning well. On inspection there was no rinse aid, the customer was showing me that the plastic is lifted on the ui. The unit has a known issue with the vent gasket letting moisture into the ui housing and that caused the plastic to warp on the ui housing. Ordering a new gasket and ui. Returning the pump, the pump was working when I did the diagnostic cycle. The spray cycle water pressure was not as strong as Im used to hearing. Returning the pump. No water leaks detected during service. ; ordrng 1 W11460908 (Ui console) and 1 W11460962 (Ui panel) and 1 W11649995 (Vent) and 1 W11545539 (Vent gasket)"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Austin, Texas 78723
Wesley
Job Details: 01/01/2024
Arrived on site for brand new never used f7e2 error. Verified failed wash motor. Replaced the sump and motor assembly. Tested. All checks good.advised on repair.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Round Rock, Texas 78681
Lou
Job Details: 01/01/2024
"Arrived on site to inspect dishwasher not dispensing detergent. Upon further inspection, I found the dispenser door closed and detergent inside. I placed the unit in diagnostics showing no error codes and tested. Unit is powering as designed. I advised the customer that the unit is operating as designed and explained how to properly place their dishes in the bottom rack so that nothing blocks the dispenser and water can wash the detergent out of the dispenser. Customer advised they had a cookie sheet at the front and I demonstrated how the sheet blocked the dispenser from water hitting it allowing the water to rinse the detergent from the dispenser. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Round Rock, Texas 78665
Lou
Job Details: 01/01/2024
"Arrived on site to inspect cooktop middle burner flame issues. Upon further inspection, the customer advised that the middle burner flame will go out when its turned to simmer. I tested all burners and found all but the middle burner operating as designed. I found the middle burner does go out when setting the flame to simmer and I could not hear any gas being release. I removed the burner head/cap and removed the orifice to find it clogged with debris. Cleaned the orifice and re-installed and retested. Unit is operating as designed. I made recommendations for use and care. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Hutto, Texas 78634
Lou
Job Details: 01/01/2024
"Arrived on site to install previously diagnosed and ordered parts. Due to the fabric softener failure and the UI getting wet, I removed and replaced the mentioned parts and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No,water leaks observed during service, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Kyle, Texas 78640
Andrey
Job Details: 01/01/2024
"Arrived on site to test unit for a knocking noise, customer stated it happens randomly throughout the day, tested unit found whenever the valve it deactivated after ice maker fill or dispenser, the water lines cause a knock against wall, pulled unit out and found no tape securing the water lines to the unit, secured with foil tape and zip ties, tested unit could not find any more unusual sound, unit is running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Austin, Texas 78745
Scott
Job Details: 01/01/2024
"Arrived on site for off balanced washer . Found suspension bouncing a lot when pushed . Replaced suspension. Ran diagnostics test wash , all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Mountain, Texas 78663
Gerry C
Job Details: 01/01/2024
WDT750SAKZ0 Arrived to inspect draining issue. The unit had F9E1 and F9E2 stored in memory and I cleared for testing. I found the rubber connector for the drain line had debris lodged within it in. I removed the debris and test and the issue was fully resolved. No leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Georgetown, Texas 78626
Sterling
Job Details: 01/01/2024
On arrival verified complaint of F21. Ran diag cycle and found all components activated correctly but a lot of suds. Found Suds causing failure. Advised to inform customers of proper use and detergent levels. Job complete no leaks detected during service.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Manor, Texas 78653
Joe Z
Job Details: 01/01/2024
Arrived on site for clothes get hot but remain wet. Upon arrival ran vent test and test failed. Removed vent hose and test still fails. Removed back panel to inspect blower. Found lots of lint trapped in blower housing. Removed all lint and test unit. Vent test now passes. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, Texas 78744
Leonardo
Job Details: 01/01/2024
Arrived on site to test unit and customer cancelled at the door he said he fixed it job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Georgetown, Texas 78633
Sterling
Job Details: 01/01/2024
"On arrival verified complaint of knocking noise. Found damper was the knocking noise. Replaced damper motor and verified function. No longer makes knocking sound as well, ice bin was frozen solid. Cleared of ice and advised customer to monitor moving forward. Job complete no leaks detected during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS20
Near Marble Falls, Texas 78654
Gerry C
Job Details: 01/01/2024
"WOC75EC0HS20 Arrived to install previously diagnosed and ordered parts. I found the left switch bank required replacement and the front border panel required straightening. I installed the blower assembly and tested. Using shims, I reinstalled the unit and corrected the front lower vent making contact with the cabinet, ensuring the issue will not return. During reinstallation of the interior light, one of the leads pulled away from the bulb housing and will require replacement. Office to order bulb and contact the customer to arrange return service. ; ordrng 1 W10886919 (Lamp)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Georgetown, Texas 78626
Miguel
Job Details: 01/01/2024
Arrived on site for vent trim coming apart. Ran diagnostics and confirmed all components are functional. Set and verified temps at 250f. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Austin, Texas 78741
Wesley
Job Details: 01/01/2024
Arrived onsite for not draining and found unit operating with failed wiring harness. Repaired wiring harness to restore function. All checks good. Unit is now operating as designed. Looks like possible complications due to excessively heavy loads bottoming out the tub.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Wimberley, Texas 78676
Andrey
Job Details: 01/01/2024
"Arrived on site to test unit for rust, tested unit found FR door has multiple rust spots, replaced doors customer approved, job completed"
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ06
Near Waco, Texas 76711
Jonathan M
Job Details: 01/01/2024
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the compressor, dryer, and access valve. Vacuumed down the unit to -30 psi and found no leaks present. Charged the ended up with 68 g of R600. Just the unit and the unit began to cool and operate as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, Texas 78759
Wesley
Job Details: 01/01/2024
Arrived onsite and tested washer for secondary failure and determined the cause to be actuator failure basket engagement failure. Replaced the actuator . Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lago Vista, Texas 78645
Maurice R
Job Details: 01/01/2024
"Arrived onsite for washer making noise in agitation cycle. On inspection the unit makes the noise during agitation cycle. Sounds like plastic on plastic rubbing together. Installed a new clutch and the noise got louder. Gain access to the tub nut and found it stripped out. Ordered a new tub nut, return date of 01/08/24 no water leaks detected during service.; ordrng 1 W10528947 (Hub nut)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Austin, Texas 78744
Leonardo
Job Details: 01/01/2024
Arrived on site to install gasket. Installed new gasket unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Blanco, Texas 78606
Andrew
Job Details: 01/01/2024
"Arrived on site to inspect unit for loud motor noise coming from unit. Upon closer inspection found noise to be damaged damper motor making grinding noise during the normal operation of unit. Replaced damaged damper motor, tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Blanco, Texas 78606
Andrew
Job Details: 01/01/2024
Arrived on site to test unit for not heating properly. Found multiple errors f6e0(oven user interface). Recommend console replacement and oven sensor. Office to reschedule. ; ordrng 1 W11339755 (Console(stainless steel))
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Hutto, Texas 78634
Miguel
Job Details: 01/01/2024
"Arrived on site for washer still making noise. Customer,sr says her daughters clothes did not spin out. Entered diagnostics and found no stored error codes. Ran test cycle and all components functioned and sounded normal. Advised customer to make sure correct cycle is chosen. Make half of tub is visible when loading. Needs to have enough clothes."
We serviced a
WHIRLPOOL VENTHOOD
Model KVWB406DSS4
Near Liberty Hill, Texas 78642
Gerry C
Job Details: 01/01/2024
"KVWB406DSS0 Arrived to inspect intermittent power loss. I found when moving the main supply to the control area, the lights and motor would intermittently lose power. Adjusting the harness connector pins fully corrected the issue and I was unable to recreate it. Operational test good."
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS05
Near Jonestown, Texas 78645
Maurice R
Job Details: 01/01/2024
Arrived onsite for cooktop center burner not igniting. On inspection the burner lights the simmer flame first and then the large flame second. I had to an adjust the burner so it did not take 4 to 5 seconds to light. Now ignites in 1 to 2 seconds. The unit is operating as designed and no gas leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Austin, Texas 78722
Wesley
Job Details: 01/01/2024
Arrived onsite for customer concern over balance and noise level and found unit operating properly within tolerances. Determined no error codes and unit noise level and balance correct. Provided instruct on design and optimized leveling.
We serviced a
WHIRLPOOL DRYER
Model MED7230HC2
Near Horseshoe Bay, Texas 78657
Gerry C
Job Details: 01/01/2024
"MED7230HC2 Arrived to install part. I removed and replaced the damaged control panel assembly and then performed the factory wifi reset. The unit resumed normal operations. Steam dryer, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Gatesville, Texas 76528
Jonathan M
Job Details: 01/01/2024
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Install the new gaskets around the freezer door up on the top. The customer advised that he was unhappy with the repair. He advised that he was wanting the new door. I did advise him that if there are any further issues, that would be the next step. Advise the customer to give the unit a few days to notice any effect. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Cedar Creek, Texas 78612
Joe Z
Job Details: 01/01/2024
"Arrived on site for intermittent usage issues. Upon arrival. Power cycled unit. Confirmed connection to WiFi. Found ui is intermittently not responding correctly. Need to replace console. During replacement of console, the mounting brackets on left and right side are not correct and cannot be mounted. Uploaded picture on SD. Found 1 digit off on engineering code. Ordering correct panel. Office to reschedule ; ordrng 1 W11600355 (Control panel)"
We serviced a
JENN-AIR BUILT IN COFFEE
Model JJB6424HL0
Near Blanco, Texas 78606
Andrew
Job Details: 01/01/2024
"Arrived on site to inspect unit for error insert spout even after spout has been inserted. Tried to replicate issue, but could not get issue to arise while on site. Attempted to contact tech line but are closed for the holidays. Informed customer that air in the line can cause issues, said to run hot water through unit to attempt to bleed line of air to see if that fixes the issue in the future to help narrow down possible issues with unit. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cedar Creek, Texas 78612
Joe Z
Job Details: 01/01/2024
"Arrived on site for not agitating. Upon arrival, ran diagnostics and there are no saved error codes. Test unit and shaft is rotating agitator is not catching. Removed agitator for inspection, found agitator has failed. Need to replace agitator WP3951744. Replaced agitator and test unit. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS
Near Pflugerville, Texas 78660
Miguel
Job Details: 01/01/2024
"Arrived on site with new transformer and bulb. Removed from over counter. Replaced transformer and bulb. Tested and still not heating. Replaced diode capacitor and magnetron. Tested and found no voltage going to high voltage side. Replaced control board, verified operation. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Austin, Texas 78738
Scott
Job Details: 01/01/2024
Arrived on site for door not sealing properly . Found spring in mullion not functioning properly . Replaced mullion . Also slight adjustment to leveling feet . Door is staying closed when shutting . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Manor, Texas 78653
Joe Z
Job Details: 01/01/2024
"Arrived on site for front right burner not operating. Upon arrival, inspected unit and found break on coil. Replaced front right burner and test unit. Burner now operates correctly. During test found front left and rear right burners do not operate. Found fracture in center coil of left front burner. Need to order Front left and rear right burner and right rear switch. Office to reschedule ; ordrng 1 W11171119 (Right rear burner) and 1 W11517959 (Front left burner) and 1 WP3149404 (Right rear switch)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Round Rock, Texas 78665
Lou
Job Details: 01/01/2024
"Arrived on site to inspect washer noises. Upon further inspection, the customer advised the unit began to make a loud noise but over time began to get quieter. I placed the unit in diagnostics showing error code F8E6-water hazard. I cleared the code and tilted the unit back to inspect the gearcase. I found the pulley head dropped into the shield and damaged the shield and pulley (photos). I removed and replaced the pulley and cut away the damaged plastic from the shield and tested the unit. Unit is operating as designed. I am ordering the shield and scheduled return service for 01/05/24. No water leaks observed during service.; ordrng 1 W11409708 (Pulley shield)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Troy, Texas 76579
Tyler
Job Details: 01/01/2024
Arrived on site for dishwasher not cleaning dishes. Upon arrival found f4e3 in diagnostics. After further testing I found motor had failed. Replaced motor and tested unit. Found no leaks and dishwasher working as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Marble Falls, Texas 78654
Gerry C
Job Details: 01/01/2024
"WRT138FFDM01 Arrived to install previously diagnosed and ordered parts. I evacuated the system and then removed and replaced the compressor, service port and dye drier. Vacuuming the system to under 500 microns, I monitored for an additional 15 minutes. The system was charged with the MFG recommended charge and started cooling as designed. No water connections to unit."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Austin, Texas 78737
Leonardo
Job Details: 01/01/2024
Arrived on site to test unit for gas smell. Test unit and found screw drilled in to the manifold. Relaxed manifold test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Mustang Ridge, Texas 78610
Andrey
Job Details: 01/01/2024
"Arrived on site to test unit for water not filling, customer stated that washer is shaking excessively because its not getting enough water, tested unit found basket holes not punched all the way, will need to replace basket to fix issue, ordering basket office to reschedule ; ordrng 1 W11172199 (Basket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Paige, Texas 78659
Joe Z
Job Details: 01/01/2024
"Arrived on site for not making ice. Upon arrival, customer stated that she found switch in OFF position. Unit started making ice with no issues. I inspected unit and all functions operate as designed. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near McGregor, Texas 76657
Jonathan M
Job Details: 01/01/2024
"Arrived on site for a washing machine that is making a grinding sound during agitation. Inspected unit and work area. The customer showed me a video of what was happening and I did confirm the customers complaint. Checked underneath the washer and found a toy stuck underneath the washer, causing the cam to grind on top of the toy carrot. I removed the obstruction, replaced the splutch assembly, belt, and actuator. Fixed the shield cover and tested unit. Unit began to work and operate as designed. Call complete."
We serviced a
LG WASHER
Model WM3570HWA
Near Austin, Texas 78757
Scott
Job Details: 01/01/2024
Arrived on site for washer not get load wet . Ran diagnostics. No error codes . Valves and functioning properly . Ran couple different cycles all checked normal on filling . Recommended if failure occurs again to replace control. Charged 162.36 collected 186.71 AUTHO 993WYFJob complete
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Gatesville, Texas 76528
Jonathan M
Job Details: 01/01/2024
"Arrived on site for a washing machine that is not always completing cycles and cannot make selections. Inspected unit and work area. customer advised that after she ran a load after the previous repair, she can counter the same issue as before, where the unit would not allow her to change selections. She said that she unplugged it and she tried doing a couple of the things to the unit, but was unable to get the unit to change. She advised the next day whenever she went to start a cycle, the unit ran again, and did just fine through one cycle, but it has been like this since the previous repair. Found the unit paused in the middle of a cycle. She advised this happens as well. Was able to re-continue the cycle and found the unit beep again within 15 seconds as it was agitating. When I went to press the start button again, the unit beeped indicating that the lid was not fully down. Checked the lid and found a crack at the hinge indicating the lid. I had lost its structure and will need to be replaced. Ordering the lid and will return with the control. Rescheduled the customer to 1/8.; ordrng 1 W11259006 (Lid)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Austin, Texas 78744
Leonardo
Job Details: 01/01/2024
Arrived on site to test unit for left front burner not turning on all the way when on dual. Replaced switch test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Bastrop, Texas 78602
Joe Z
Job Details: 01/01/2024
"Arrived on site for squeaking, upon arrival, test unit and begins squeaking as drum rotates. Disassembled unit to inspect all moving parts. Found support wheels have began to seize. Repaired using kit. Test unit and is operating as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Dripping Springs, Texas 78620
Leonardo
Job Details: 01/01/2024
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Bastrop, Texas 78602
Joe Z
Job Details: 01/01/2024
"Arrived on site for leaking water from underneath. Upon arrival, test unit and confirmed leaking from sump. Need to replace sump and motor. During disassembly, found that the part received is incorrect and need to reorder sump and motor. Office to reschedule ; ordrng 1 W11613570 (Sump and motor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Austin, Texas 78737
Andrey
Job Details: 01/01/2024
"Arrived on site to test unit for washer not agitating and completing cycle, customer that unit has multiple issues, loud clicking noise when washer is agitating, error code F0E7 for items in washer during cleaning cycle but customer is not on a cleaning cycle and washer starts agitating with out water, tested unit found clicking noise coming from clutch, replaced clutch slider and control as precautionary, for F0E7 error advised customer to connect unit to Wi-Fi to get a update, preformed a factory reset, explained to customer how extra power button work and if she deactivates it washer will fill normally, at this time unit is running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Round Rock, Texas 78665
Lou
Job Details: 01/01/2024
"Arrived on site to inspect washer lid not locking. Upon further inspection, I placed the unit in diagnostics showing error code F5E3-lid lock wont unlock/lock. Cleared the code and continued with testing. The unit operated as designed until it got to agitate and the washplate barely moved and only turned one way. When the unit was supposed to spin, it failed and then shut down. I tilted the unit back and found the red wire to the capacitor was broken (photo). I attempted to mend the harness, but there was not enough wire on one side to do so. I am ordering the lower harness and capacitor and will return with the prescreened parts. Scheduled return service for 01/05/24. Unit left unplugged for safety. ; ordrng 1 W11643701 (Lower harness) and 1 W11395618 (Capacitor)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Georgetown, Texas 78633
Sterling
Job Details: 01/01/2024
On arrival verified complaint of support broken. Found new part is also shattered in box. Reordering W10909479 and rescheduling for 1/5. No local stock. ; ordrng 1 W10909479 (Support)
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Dripping Springs, Texas 78620
Leonardo
Job Details: 01/01/2024
Arrived on site to replace manifolds and burners. Couldnt pull unit out due to unit hitting cabinet underneath. Showed customer the issue he will contact the builder then call back to reschedule ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MED6630HW0
Near Pflugerville, Texas 78660
Miguel
Job Details: 01/01/2024
Arrived on site for dryer not turning on. Checked and found no voltage at outlet. Found breaker tripped. Reset breaker and voltage is good. Dryer starts and is working. Proper temperature. Verified proper operation. Call complete. 162.36 Auth code: 9A343T
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, Texas 78660
Kimo
Job Details: 12/30/2023
Arrived onsite for a DW that is not washing the dishes. Upon arrival I I ran the unit and found that the wash motor and found the unit operating as designed. No leaks
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near New Braunfels, Texas 78130
Leonardo
Job Details: 12/30/2023
Arrived on site to test unit for unit not responding. Test unit and found home button and light button not responding. Replaced console test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Leander, Texas 78641
Maurice R
Job Details: 12/30/2023
Arrived onsite for dishwasher door not working. On inspection I could hear the hinge popping when you open the door. I removed the toe plate and realized that the toe plate was installed backwards and it was hitting the hinge. On further inspection found the the unit was installed wrong and it was in a bind causing the door to hit the tub when you closed the door. Pulled the unit and reinstalled it and now the unit is working as designed. And no water leaks detected during service.
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Cedar Park, Texas 78613
Miguel
Job Details: 12/30/2023
"Correct phone 702-809-4862 arrived on site for dryer door opening the wrong way. Removed door, disassembled door and switch it to open on opposite side. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Leander, Texas 78641
Maurice R
Job Details: 12/30/2023
Arrived onsite for dryer not powering on. On inspection all the components tested good. Gain access to the motor and tested it. The motor was good. The customer was using a 3 prong to 4 prong adapter. The issue was that there was no ground coming from the adapter. L1 to neutral was 124vac L1 to ground was 7vac L2 to neutral 124vac L2 to ground 9vac took the neutral wire from the wiring harness and connected it with the chassis ground to get the unit to work. Informed the customer that he need to replace the 4 prong pig tail with a 3 prong pigtail and ditch the adapter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near New Braunfels, Texas 78132
Andrew
Job Details: 12/30/2023
Arrived on site to test unit for no lights. Found FC light was bad. Was replacing lights using SP code S191AQ under service pointer W11460554. Unclipped lights in RC and left dangling but when removing top left light module and left dangling light fell right out. Attempted to dig around in cabinet liner but unable to locate molex connection. Needing to contact whirlpool techline. ; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Temple, Texas 76504
Tyler
Job Details: 12/30/2023
Arrived on site for range. Customer stated that unit could heat but wanted to make sure it was working efficiently. Upon further inspection I found proper power supply and connections. Found oven could heat to 350 and burners working. Informed customer of findings and instructed them on best care and use. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Liberty Hill, Texas 78642
Gerry C
Job Details: 12/30/2023
"KDTE204KPS1 Arrive to install previously diagnosed parts. I replaced the manifold, and outer door panel. Tested showed the noise had been remedied. No leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Georgetown, Texas 78633
Gerry C
Job Details: 12/30/2023
"KBFC42FTS00 Arrived to inspect door alarm issue. I found the unit with the door alarm activated. During testing, the issue resolved and I could not recreate it. I reseated all door switch connections, but was lead to believe the FC switch may have malfunctioned. No further failure was found. Warranty applied to service. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Pflugerville, Texas 78660
Kimo
Job Details: 12/30/2023
Arrived onsite for a DW that is having an issue where the start button is not working. Upon arrival I found that the start button was not working I replaced the control and tested the unit and found the unit operating as designed. No leaks
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNZS0
Near Round Rock, Texas 78664
Miguel
Job Details: 12/30/2023
"Arrived on site for icemachine not working, found water level sensor stopped water to soon. Found compressor starts then cuts out on overload. Tried good start device. Compressor keeps cutting off. Will need new compressor. Office will call to schedule. ; ordrng 1 WPW10605286 (Compressor) and 1 W11506635 (Coupler) and 1 WPW10143759 (Drier) and 1 Extratime (Extra time) and 1 Nitrogen (Nitrogen)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near San Marcos, Texas 78666
Leonardo
Job Details: 12/30/2023
Arrived on site to test unit for noise when being In use. Test unit and found unit rattling from wrap with cabinets. Secured wrap correctly test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Round Rock, Texas 78664
Miguel
Job Details: 12/30/2023
Arrived on site for dryer not heating properly. Found dryer heating to proper temp but and tumbling. Used vent tester and confirmed vent is restricted inside of the wall. Removed hose from dryer and confirmed operation. Advised customer vent needs to be cleaned. Call complete. ; used 1 Wpw10106710 (Vent tester) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near San Marcos, Texas 78666
Andrey
Job Details: 12/30/2023
"Arrived on site to test unit for no ice production, tested unit found ice maker will not cycle in diagnostics. Replaced ice maker, ice maker is now cycling properly, advised customer to monitor, ice production should resume in 24-48 hours, no leaks detected job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, Texas 78747
Luis
Job Details: 12/30/2023
"Arrived on site for noise complaint. Ran diagnostics no odd noise from fans,ran compressor test no odd noise,ran water dispenser no odd noise. Possible noise is due to variable speed compressor running at high and is normal operating sound when running at high."
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near Kyle, Texas 78640
Andrey
Job Details: 12/30/2023
"Arrived on site to test unit for not heating, tested unit found it has power but wont turn on and lint trap is not going in all the way, exposed back panel and found lint chute clogged with lint and thermal fuse and cutoffs shorted, replaced thermal fuse and cutoffs, cleared out chute, unit is now running properly, ran a vent test and it failed, advised customer to hire vent cleaners to remove restrictions before using unit, at this time job complete"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Temple, Texas 76501
Tyler
Job Details: 12/30/2023
Arrived on site for washer needing previously diagnosed valve. Upon arrival reconfirmed issue and installed valve. Reassembled and tested unit. Found washer working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Buda, Texas 78610
Andrey
Job Details: 12/30/2023
"Arrived on site to install previously diagnosed gearcase, cam, actuator and belt. Installed parts and tested unit. Unit is now running as designed, no leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model MED6630HC1
Near Leander, Texas 78641
Lou
Job Details: 12/30/2023
"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and immediately could hear a vibration noise. I removed the top panel, the control panel and front panel and when I removed the line duct assembly, I found the blower housing collar assembly seal was folded over and rubbing against the blower wheel (photo). I adjusted the seal and reassembled the unit and tested. Unit is operating as designed. No charge for service as this issue occurred from previous repair. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Marcos, Texas 78666
Leonardo
Job Details: 12/30/2023
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Relaxed sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, Texas 78664
Miguel
Job Details: 12/30/2023
"Arrived on site for dishwasher not moving the spray arm. Found errors F4e3, f7e1, f5e1. Confirmed door switch working. Motor is not turning. Replaced motor assembly. Verified operation. Working as normal. No leaks. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Uhland, Texas 78640
Andrey
Job Details: 12/30/2023
"Arrived on site to replace previously diagnosed basket, replaced basket, calibrated unit and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Georgetown, Texas 78633
Gerry C
Job Details: 12/30/2023
KOCE500ESS20 Arrived to inspect broken glass. I found the inner pane had shattered. Disassembly of the door yielded no results of incorrect door and glass frame structures and I suspect the original pane had a manufacturing defect that caused the failure. I installed a replacement inner glass and tested. Operational test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near New Braunfels, Texas 78132
Andrew
Job Details: 12/30/2023
Arrived on site to test unit for leaking in ice maker compartment. Found fill cup on ice maker was frozen over causing water to bypass fill cup and leak into ice container. Removed obstruction and found no signs of valve weeping water. Advised to monitor. No leaks detected. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near San Marcos, Texas 78666
Leonardo
Job Details: 12/30/2023
Arrived on site to test unit for suction concerns. Test unit and unit working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near San Marcos, Texas 78666
Leonardo
Job Details: 12/30/2023
Arrived on site to test unit for unit not draining. Test unit and found plug still on disposal. Removed plug test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Liberty Hill, Texas 78642
Lou
Job Details: 12/30/2023
"Arrived on site to install previously diagnosed and ordered part. Due to the left interior light not functioning, I removed and replaced the light and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Kyle, Texas 78640
Andrey
Job Details: 12/30/2023
"Arrived on site to test unit for no ice production, tested unit found temperature are good, ice box fan is working but ice maker not going through diagnostics, replaced ice maker and ran diagnostics, ice maker cycled and filled with water, advised customer to monitor for the next 48 hour and if any issue call us back, at this time no leaks detected job complete"
We serviced a
JENN-AIR OVEN
Model JGRP548HM05
Near Canyon Lake, Texas 78133
Andrew
Job Details: 12/30/2023
Arrived on site to test unit for oven not heating. Found both left and right oven bake igniters disconnected. Secured connections and tested to 350 with no issues. Adjusted flames for cooktop. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Leander, Texas 78641
Lou
Job Details: 12/30/2023
"Arrived on site to inspect dishwasher not heating/drying. Upon further inspection, I found the heating element shorted out/burnt (photo). Also found the door falling down when opening at approximately four to six inches. I found the right door hinge friction pad was missing. I removed and replaced the element and installed a pad from my van stock (WP8268961) and tested the unit. Unit is operating as designed and the door is staying open as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Georgetown, Texas 78633
Gerry C
Job Details: 12/30/2023
"KOCE500ESS22 Arrived to install previously diagnosed and ordered part. I removed the unit from its cabinet installation and gained access to the interlock switch area. After installing the parts, original function returned and the unit operated as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, Texas 78756
Luis
Job Details: 12/30/2023
"Arrived on site for freezing in fresh food section. Replaced diffuser assembly that includes thermistors,adjusted temp setting."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Leander, Texas 78641
Maurice R
Job Details: 12/30/2023
Arrived onsite for washer leaking at the hose. On inspection the hot water hose was dripping. Pulled the hose off the valve and I flipped the rubber grommet over and re connected the hose the drip went away. Informed the customer that the rubber grommet was the issue and to replace the grommet or the hose if the issue returns. No more water leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Canyon Lake, Texas 78130
Leonardo
Job Details: 12/30/2023
Arrived on site to test unit for left front and rear burners not maintaining heat correctly. Test unit and will need to replace burners. Office to reschedule ; ordrng 1 W11517959 (Element surf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, Texas 78747
Luis
Job Details: 12/30/2023
"Arrived on site for water leaking. Found damaged to cabinet uploaded pictures,removed compressor cover found leak at inlet to valve replaced defective valve,ran water dispenser leak no longer present"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near New Braunfels, Texas 78130
Andrew
Job Details: 12/30/2023
Arrived on site to test unit for not venting and long dry times. Found venting to exterior was restricted. Took pic of venting on roof. Advised customer have venting cleared of obstruction. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Austin, Texas 78747
Andrey
Job Details: 12/30/2023
"Arrived on site to test unit for not washing dishes properly, Tested unit in diagnostics and found that the heater not engaging, tested heater and found it shorted, replaced heater and control as precautionary, heater is now engaging properly, unit is running as designed, no leaks detected job complete ; ordrng 1 W11084121 (OWI sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, Texas 78130
Leonardo
Job Details: 12/30/2023
Arrived on site to test unit for unit not drying correctly. Test unit and found heating element heating correctly. Found dispense not dispensing rinse aid. Replaced dispenser test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near New Braunfels, Texas 78130
Andrew
Job Details: 12/30/2023
Arrived on site to test unit for not drying properly. Found unit air circulation is restricted. Unit failed airflow test with vent hose connected but passed with it removed. Advised customer to have venting leading to exterior of home cleared of obstruction. Job complete.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Round Rock, Texas 78665
Kimo
Job Details: 12/30/2023
Arrived onsite for a washer the is stuck with the Fill / Sensing light On. Upon arrival I found this to be true I was able to get the unit out of this state but the unit would not go into spin when tested. Upon further inspection I found that the actuator would not engage the spin cycle properly I replaced it and tested the unit and found unit operating as designed no leaks found
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near San Marcos, Texas 78666
Andrey
Job Details: 12/30/2023
"Arrived on site to test unit for not working properly. Customer stated that the unit goes from sensing to done, Tested unit in diagnostics, found all components activated properly, inspected under unit, did not find anything suspicious, started multiple cycles with no issues, unit is running as designed, advised customer to monitor and if issue returns call us back job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kyle, Texas 78640
Leonardo
Job Details: 12/28/2023
Arrived on site to test unit for unit not washing. Test unit and found and wash motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Kyle, Texas 78640
Leonardo
Job Details: 12/28/2023
Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MB0
Near Elgin, Texas 78621
Joe Z
Job Details: 12/28/2023
"Arrived on site for oven not heating, upon arrival test unit and igniter is energizing but not igniting a flame. Test amp draw of igniter and is slightly below specifications. Replaced igniter and there is no change foundshut off on regulator was in OFF position. Reset switch on regulator and test unit by preheating oven to 350. Unit is now operating as designed. No gas leaks present at this time. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Georgetown, Texas 78628
Maurice R
Job Details: 12/28/2023
"Arrived on site for previously diagnosed parts. Installed the center burner valve, tested unit and the simmer flame does not go out anymore when you go from high flame to simmer flame. The unit is operating as designed and no gas leak detected during service."