Service History 591 - Appliance Express

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hewitt, TX 76643

Jonathan M

Job Details: 04/06/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the harness and found one of the harness wires inside the sleeve was broken causing the DC short. Reassembled the unit and plugged the unit in. The unit began to work and operate as designed. Call complete.

We serviced a

JENN-AIR ICE MACHINE

Model JIM158XYRS2

Near Austin, TX 78757

Scott

Job Details: 04/06/2022

"Arrived on site for poor ice production . Ran diagnostics and found very poor water flow , no different with filter in or with out . Replaced valve. Reran diagnostics and water flow is back to normal. No water leaks detected at time of service. Job complete"

We serviced a

JENN-AIR ICE MACHINE

Model JIM158XYRS2

Near Austin, TX 78757

Scott

Job Details: 04/06/2022

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KPS0

Near Austin, TX 78757

Scott

Job Details: 04/06/2022

"Arrived on site for dishwasher making a lot of noise while running . Found unit is running dry . Did find water is getting to valve . Valve has failed . Ordering valve and also found part of toe kick missing ,ordering toe kick . Left water turned off . Call to set return ; ordrng 1 W11108991 (Toe kick) and 1 W11025970 (Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KPS0

Near Austin, TX 78757

Scott

Job Details: 04/06/2022

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS2

Near Austin, TX 78757

Scott

Job Details: 04/06/2022

"Arrived on site ,replaced spark module . Ran preheat all checked normal. No gas leaks detected at time of service. Job complete."

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS2

Near Austin, TX 78757

Scott

Job Details: 04/06/2022

"Arrived on site ,replaced spark module . Ran preheat all checked normal. No gas leaks detected at time of service. Job complete."

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Georgetown, TX 78626

Wesley

Job Details: 04/06/2022

Arrived onsite and was advised that the maintenance had left with the access but would be back shortly. Waited. Inspected washer and found money collection mechanism failed. Bolt missing to allow proper function of slide. Accessed coin assembly and repaired by reinserting catch bolt. Unit is now operating as designed. ; ordrng 1 WPW10549814 (Meter box)

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Georgetown, TX 78626

Wesley

Job Details: 04/06/2022

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Georgetown, TX 78626

Wesley

Job Details: 04/06/2022

Arrived onsite and found customer wanted install to be completed as the upper screws had been left uninstalled by original installer. Ordering mount kit and returning to complete. ; ordrng 1 W10760039 (Install kit)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Georgetown, TX 78626

Wesley

Job Details: 04/06/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Jonestown, TX 78645

David S

Job Details: 04/06/2022

Arrived on site to replace the rc door. I gained access to the door and replaced it with new. The new door is sealing properly all the way around. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Jonestown, TX 78645

David S

Job Details: 04/06/2022

Arrived on site to replace the rc door. I gained access to the door and replaced it with new. The new door is sealing properly all the way around. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Round Rock, TX 78665

Wesley

Job Details: 04/06/2022

Arrived onsite and found the customer had solved their tub leak which revealed a smaller secondary leak from the diverter. Replaced sump and motor. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Round Rock, TX 78665

Wesley

Job Details: 04/06/2022

Arrived onsite and found the customer had solved their tub leak which revealed a smaller secondary leak from the diverter. Replaced sump and motor. Unit is now operating as designed.

We serviced a

WHIRLPOOL DRYER

Model MEDB750YW0

Near Hutto, TX 78634

Wesley

Job Details: 04/06/2022

Arrived onsite and found unit operating with loud screech. Replaced rollers and pulley. Unit function is restored. Found old pulley wheel had sheered off.

We serviced a

WHIRLPOOL DRYER

Model MEDB750YW0

Near Hutto, TX 78634

Wesley

Job Details: 04/06/2022

Arrived onsite and found unit operating with loud screech. Replaced rollers and pulley. Unit function is restored. Found old pulley wheel had sheered off.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Hutto, TX 78634

Wesley

Job Details: 04/06/2022

Arrived onsite for upper bake not working. Found upper bake ignitor failed. Completed repair and charged in full. All checks good. The unit is now operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Hutto, TX 78634

Wesley

Job Details: 04/06/2022

Arrived onsite for upper bake not working. Found upper bake ignitor failed. Completed repair and charged in full. All checks good. The unit is now operating as designed.

We serviced a

GE DISHWASHER

Model GSD2100V50BB

Near Killeen, TX 76543

Tyler

Job Details: 04/06/2022

Arrived on site for dishwasher not turning on. Upon arrival confirm complaint and after further inspection found a stable 120 V connection going to timer I did however find that card of the issue was one of the door switches and the door had failed my long door to register it was shut. After replacing door switch I reassembled a tested unit and found dishwasher functioning as it designed. I also had to add a new claim to the drain line because the previous installers that out of the zip tied to the drain line not allow proper securing of the drain hose. Also found that the garbage disposal itself is not leaking but there is a leak coming from the PVC piping underneath where the drain line is connected to from the dishwasher and AHS will need to send a plumber out in order to make the repairs to the PVC to prevent further issues and leaking. Call complete

We serviced a

GE DISHWASHER

Model GSD2100V50BB

Near Killeen, TX 76543

Tyler

Job Details: 04/06/2022

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Georgetown, TX 78633

Lou

Job Details: 04/06/2022

"Arrived on site to inspect dishwasher not completing a cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I found a small amount of water leaking from the vent area. Tested the vent and found it bad.. I removed and replaced the vent and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Georgetown, TX 78633

Lou

Job Details: 04/06/2022

We serviced a

KITCHENAID OVEN

Model KODE300ESS01

Near Georgetown, TX 78633

Lou

Job Details: 04/06/2022

"Arrived on site to inspect double wall oven not heating properly. Upon further inspection, the customer advised that neither oven is reaching preheat temp and they received an error code. I placed the unit in diagnostics and checked error codes and found F6E1 and F9E0. Cleared the codes and tested the upper oven on bake at 350 degrees. Before starting, I found splash protectors in the bottoms of both ovens. I explained to the customer that these mats are not good for the unit unless theyre cut back to allow air flow inside the unit. Once removed, I continued with testing the upper oven. Also found the top oven door gasket badly smashed at the bottom and will need to be replaced. Once the unit reached preheat, I found my temps were at 266 degrees. I turned the unit off and pulled the unit out onto my oven dolly and tested the elements and sensors. I found both sensors within range and all four elements were good.

We serviced a

KITCHENAID OVEN

Model KODE300ESS01

Near Georgetown, TX 78633

Lou

Job Details: 04/06/2022

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Killeen, TX 76543

Tyler

Job Details: 04/06/2022

Arrived on site for washer shaking violently and not going past the rinse cycle. Upon arrival confirmed issue but found no errors and diagnostics after further testing found that all force a smetch and rod failed causing unit to hang lower than it should and stay off balance. Replaced all four suspension rods then reassembled and tested washer and found it fully functioning as designed with no leaks during repairs of testing. Call complete

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Killeen, TX 76543

Tyler

Job Details: 04/06/2022

We serviced a

GE OVEN

Model JT3500SF3SS

Near Harker Heights, TX 76548

Tyler

Job Details: 04/06/2022

"Arrived on site for wall oven needing previously diagnosed latches, control and upper oven sensor. Upon arrival installed required parts. Reassembled and tested unit. Found full functionality restored to wall oven. Call complete"

We serviced a

GE OVEN

Model JT3500SF3SS

Near Harker Heights, TX 76548

Tyler

Job Details: 04/06/2022

We serviced a

MAYTAG REFRIGERATOR

Model MFF2557HEW

Near Harker Heights, TX 76548

Tyler

Job Details: 04/06/2022

Arrived on site for refrigerator making loud screeching noise. Upon arrival confirmed issue and after further testing I found a loud grinding noise/failure in the dampener motor. Also found unit had no waterline attached but icemaker had been running none stop to the point that it burnt ice maker motor up and could have possible caused a failure in the inlet valve. Was able to reschedule customer for 4/11/22 (Monday) to install new dampener motor asm. ; ordrng 1 WP67003903 (Dampener)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2557HEW

Near Harker Heights, TX 76548

Tyler

Job Details: 04/06/2022

We serviced a

WHIRLPOOL OVEN

Model WOD93EC0AS03

Near Georgetown, TX 78633

Lou

Job Details: 04/06/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the upper oven door latch assembly and tested. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL OVEN

Model WOD93EC0AS03

Near Georgetown, TX 78633

Lou

Job Details: 04/06/2022

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Round Rock, TX 78681

David S

Job Details: 04/06/2022

Arrived on site for unknown issue. I inspected the unit and work area. I found no fault codes in diagnostics. I inspected The gear case and all components underneath the unit. I found everything intact. I ran a diagnostics cycle and found the unit working as designed. I found the customer using deep water and using to much soap. I explained to the customer how much soap to use and what settings to use for the unit. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Round Rock, TX 78681

David S

Job Details: 04/06/2022

We serviced a

KENMORE DRYER

Model 110.6120201

Near Round Rock, TX 78665

Wesley

Job Details: 04/06/2022

Arrived onsite for dryer not working and found fuse and cutoffs blown. Replaced fuse and cutoffs. Now unit is operating and heating. Element is not shorted. Found duct clogged and not flowing. Advised owner of condition and need for duct cleaning.

We serviced a

KENMORE DRYER

Model 110.6120201

Near Round Rock, TX 78665

Wesley

Job Details: 04/06/2022

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78759

Gerry C

Job Details: 04/06/2022

Arrived to inspect unit for Technical Service Pointer #: W11540964. Office to order heater element. No leaks observed during service. ; ordrng 1 W11537778 (Heater)

We serviced a

GE REFRIGERATOR

Model GFE26GSHCSS

Near Belton, TX 76513

Tyler

Job Details: 04/06/2022

Arrived on site for refrigerator needing previously diagnosed rc fan motor. Upon arrival installed required part. Reassembled and tested unit and found motor functioning as designed.

We serviced a

GE REFRIGERATOR

Model GFE26GSHCSS

Near Belton, TX 76513

Tyler

Job Details: 04/06/2022

Arrived on site for refrigerator needing previously diagnosed rc fan motor. Upon arrival installed required part. Reassembled and tested unit and found motor functioning as designed.

We serviced a

GE MICROWAVE

Model PEB2060SM2SS

Near Bastrop, TX 78602

Tyler L

Job Details: 04/06/2022

"Arrived on site for complaints of unit turning on and off on its own. Found unit will turn on when door is open, then click off at times when door is closed and running. Found buttons on display not responding. Will need door switches, holder, control, and control panel. Found the control panel has been discontinued.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FSX00

Near Austin, TX 78759

Gerry C

Job Details: 04/06/2022

"Arrived to instal previously diagnosed and ordered part. I removed the failed original RH door gasket and re-formed the replacement via heat gun. I installed the new gasket along with the included screws and tested. Operational test good, no leaks observed during service.

We serviced a

MAYTAG DRYER

Model MED8200FC1

Near New Braunfels, TX 78132

Andrey

Job Details: 04/06/2022

"Arrived on site to test unit for squeaking noise when turning, tested unit found bad idler pulley, worn out belt and a bad bearing support ; ordrng 2 WPW10314173 (Roller)s and 1 WPW10112954 (Belt) and 1 W10837240 (Idler pulley)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FSX00

Near Austin, TX 78759

Gerry C

Job Details: 04/06/2022

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE0

Near Copperas Cove, TX 76522

Tyler

Job Details: 04/06/2022

Arrived on site to install previously diagnosed dispenser related parts. Upon arrival installed all required parts in reassembled and tested unit and found unit could switch between crust and cubed as designed in on command with no failures in the dispensing function. Call complete

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Austin, TX 78750

Gerry C

Job Details: 04/06/2022

Arrived to inspect noise. The CX presented a recording of the noise while agitation and the unit made a very loud popping sound. I removed the rotor for inspection and found the gear case had a failed lower seal and was leaking oil. I removed and replaced the gear case and re-calibrated. I tested the unit within service test mode and it passed all functions as designed. No leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Cedar Creek, TX 78612

Tyler L

Job Details: 04/06/2022

Arrived on site for complaints of missing shutoff arm. Found icemaker was installed without the shutoff arm. Installed part. No other issues at this time. Job complete.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Austin, TX 78750

Gerry C

Job Details: 04/06/2022

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ0

Near Austin, TX 78754

Matthew

Job Details: 04/06/2022

Arrived onsite to replace previously diagnosed parts l replaced left rack adjuster. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC1

Near Kingsland, TX 78639

Cliff

Job Details: 04/06/2022

Arrived on site to replace previously ordered parts for washer. Replaced pump and control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

GE REFRIGERATOR

Model GSH25JSDBSS

Near Bastrop, TX 78602

Tyler L

Job Details: 04/06/2022

"Arrived on site for complaints of too much ice. Found that icemaker will constantly be making ice. Installed new icemaker. Advised customer to allow 12-24 hours for good ice production. Collected payment, job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC1

Near Kingsland, TX 78639

Cliff

Job Details: 04/06/2022

Arrived on site to replace previously ordered parts for washer. Replaced pump and control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2745FQ1

Near Austin, TX 78753

Matthew

Job Details: 04/06/2022

Arrived onsite to replace previously diagnosed parts. Replaced actuator screws (2). Tested unit and unit is functioning properly properly. Job complete

We serviced a

JENN-AIR MICROWAVE

Model JMC2430WP01

Near Austin, TX 78732

Gerry C

Job Details: 04/06/2022

"Arrived to inspect element hanging down. The unit will require W10909479 and the part was broken within its packaging. Office to reorder part. Tech to inspect prior to scheduling return service. ; ordrng 1 W10909479 (Support) and 1 Techtoinspect (Returning tech to inspect W10909479)"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIC18PNZS0

Near Leander, TX 78641

Kimo

Job Details: 04/06/2022

Arrived onsite for ice machine not draining. Upon inspection I found that the external drain pump and power supply failed. installed new pump and tested unit and found unit operating as designed no leaks.job complete.

We serviced a

JENN-AIR MICROWAVE

Model JMC2430WP01

Near Austin, TX 78732

Gerry C

Job Details: 04/06/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Hutto, TX 78665

Vincent

Job Details: 04/05/2022

"Arrived on site to inspect refrigerator not cooling enough, tested temperatures in both chambers found FC 6? RF 48?, entered into diagnostics and tested all components and everything tested good, removed kick plate and condenser was clogged with pet hair, clean coils and pulled unit to clean back and found the drain tube clogged as well, clean it out and reinstalled. Assembled unit and explained to CX if unit continues to not cool will need a UI as its loosing digits and could not be functioning properly.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Austin, TX 78729

Scott

Job Details: 04/05/2022

Arrived on site for unit flashing drain error code . Found grey elbow on drain tube bent in half . Straightened out elbow and rerouted drain hose . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Round Rock, TX 78681

Vincent

Job Details: 04/05/2022

"Arrived on site to inspect burnt vent on dryer, tested units temperatures on low setting its cycling 90?-120? set to medium 100?-169? set to high 108?-179? sanitize 111?-183? I took several temperature readings and they where all the same on each temperature setting. Called safety techline and spoke with Jessica and informed her of my findings, SR# 7733315485. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL VENTHOOD

Model WVW53UC0LS

Near Leander, TX 78641

Kimo

Job Details: 04/05/2022

Arrived onsite for vent hood making noise. Upon inspection I found that there was a piece of metal stuck in the fan blades. I removed Metal and tested unit and found unit operating as designed. Job complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26KF5DS4

Near Temple, TX 76502

Jonathan M

Job Details: 04/05/2022

Arrived on site for a refrigerator that is not cooling again. Inspected unit and work area. Found the unit running and checked the evaporator. Found no frost pattern on the evaporator whatsoever. Took pressures and found the unit sitting at 120 psi on the high side and -23 psi on the low side but was fluctuating in readings. Checked for a dye marks on all sealed system components and could not find any dye anywhere. Went to remove my gauges and found evidence of a burn out on the high side line as the refrigerant was black. Removed refrigerant and attempted to remove all burnout oil from the sealed system. Could not remove all the dye. Due to burn out of original compressor there is burned oil in the sealed system that has clogged the capillary tube which is not allowing refrigerant to flow through system. Also found Yoder loop and condenser is rusting contributing towards this issue. No reliable repair can be made to unit. The office will need to contact American home shield to explain findings. Call complete.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Liberty Hill, TX 78642

Cliff

Job Details: 04/05/2022

Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Liberty Hill, TX 78642

Cliff

Job Details: 04/05/2022

Arrived on site to replace previously ordered parts for washer. Replaced gearcase and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Belton, TX 76513

David Z

Job Details: 04/05/2022

Arrived on site to replace inlet valve to resolve noisy icemaker fill. Replaced inlet valve per tech Line and tested. Found normal fill sounds and nothing abnormal. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Florence, TX 76527

Cliff

Job Details: 04/05/2022

Arrived on site to diagnose a refrigerator that is not dispensing ice. Found coupling frozen on motor shaft preventing it from locking in to ice bucket. Freed coupling and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104DSS5

Near Round Rock, TX 78681

Wesley

Job Details: 04/05/2022

Arrived onsite and found unit operating with unusual motor vibration and leak from diverter. Completed replacement of sump and motor assembly and tested for leaks. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL DRYER

Model WED85HEFW2

Near Cedar Park, TX 78613

David S

Job Details: 04/05/2022

Arrived on site for dryer not heating. I inspected the unit and work area. I found the heating element broken I quoted the customer for the heating element.. I installed a new heating element. I reassembled the unit and tested it. It is now working as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS0

Near Austin, TX 78726

Kimo

Job Details: 04/05/2022

"Arrived onsite for MW vent fan not working in speed 2. Upon inspection I found that speed2 was not working I am returning with MW hood vent motor, damper and ordering control just in case. Office to reschedule.; ordrng 1 W11552018 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Killeen, TX 76549

David Z

Job Details: 04/05/2022

Arrived on sits to diagnose refrigerator that was leaking water after filter change. Examined unit and filter wasn't seated fully and had dropped. Reinstalled filter and tested dispenser and icemaker fill. Found no leaks or drips present. Unit working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Buda, TX 78610

Jacob

Job Details: 04/05/2022

Arrived onsite for unit not draining. Looked at the unit and saw water in the tub. Checked the hole on the garbage disposal and saw it was not punched out. Punched out the hole. Unit drained with no issues. No leaks at this time. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH76719CS4

Near Kyle, TX 78640

Leonardo

Job Details: 04/05/2022

Arrived on site to test unit for light not working installed new light and not working. Checked relay on board and found bad control board. Ordering new board office to reschedule ; ordrng 1 W10893404 (Control board)

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS1

Near Leander, TX 78641

David S

Job Details: 04/05/2022

Arrived on site for broil not getting to temperature. I inspected the unit and work area. I tested the bake and broil elements and found them coming on. I set broil to 500 and preformed a temperature test. I found the oven temp sensor reading 530 when the oven is at 367. I replaced the oven temp sensor. The unit is working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Leander, TX 78641

David S

Job Details: 04/05/2022

Arrived on site for fridge gasket being damaged. I inspected the unit and work area. I found the corners of the right side door gasket separating along the seam. I replaced the gasket and molded it to the fridge. The gasket is sealing properly job complete.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HB00

Near Leander, TX 78641

David S

Job Details: 04/05/2022

"Arrived on site for cooktop knob being melted and grate missing feet. I inspected the unit and work area. I found the pads sent with me will not work. I found the grate when the rubber foot is missing, is cracked. I am ordering a new grate kit. The office will reschedule when we have eta on the part.; ordrng 1 W11214957 (Grate kit)"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JZ0

Near San Marcos, TX 78666

Andrey

Job Details: 04/05/2022

"Arrived on site to replace previously diagnosed control,

We serviced a

WHIRLPOOL DISHWASHER

Model GU2475XTVY0

Near Kyle, TX 78640

Leonardo

Job Details: 04/05/2022

Arrived on site to test unit for unit not working. Test unit and found unit working at this time. Cleaned chopper blade test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Round Rock, TX 78665

Cliff

Job Details: 04/05/2022

Arrived on site to replace previously ordered parts for refrigerator. Replaced coupling and secured defective part for returns. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Del Valle, TX 78617

Jacob

Job Details: 04/05/2022

"Arrived onsite for unit getting F9E1 error code once again. Called tech line, said that the pump may be the issue and to replace it or the wire harness will need to be replaced. got sr#7733355787. Replaced latch and pump. After replacement of the pump the started to work but it did not make through diagnostics at all and the pump would not turn on. Re ordered pump and need to come back with both controls. Office to reschedule ; ordrng 1 W11399437 (Pump) and 1 Request (2hr)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM

Near Austin, TX 78702

Jacob

Job Details: 04/05/2022

Arrived onsite for the center support in the crisper drawer being broken. Customer showed that center support was broken. Replaced center rail. No issues at this time. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Pflugerville, TX 78660

Vincent

Job Details: 04/05/2022

"Arrived on site to install previously diagnosed parts, replaced socket and control, CX already had a new light bulb. Tested unit and is now operating as designed. Job completed"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Georgetown, TX 78626

Jonathan S

Job Details: 04/05/2022

"Arrived on site for washer leaking water at inlet valve. Inspected unit and work area. Found inlet valve broken. Removed broken valve and installed new. Assembled unit and performed diagnostics mode. Ran automatic test mode and monitored operation. Unit working as designed, no water leaks detected during service."

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW2

Near Killeen, TX 76542

David Z

Job Details: 04/05/2022

"Arrived on site to follow up on washer that is making noise when agitating. Ran unit on agitate for several minutes and heard unit start squeaking when it's changing direction, sounds like loud slipping rubber. Ordering motor due to noise sounding identical to slipping rubber on motor pulley. Office to schedule when parts arrive. ; ordrng 1 W11497303 (Motor)"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2976AEM01

Near Georgetown, TX 78626

Jonathan S

Job Details: 04/05/2022

"Arrived on site for refrigerator stopped producing ice. Inspected unit and work area. Measured temperature in RC at 39?. Found ice fan not running in normal run mode. Performed diagnostics mode and tested ice fan and found work . Found failed thermistor on ice maker. Removed failed ice maker and installed new. Powered unit on and found ice fan now running. Performed diagnostics mode and tested IM cycles. All tested good, no water leaks detected during service

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Pflugerville, TX 78660

Vincent

Job Details: 04/05/2022

"Arrived on site for refrigerator ice getting stuck on chute. Replaced chute but will need a ice bucket replacement, while dispensing ice its dispensing cubes and crush at the same time. Icemaker is making ice cubes just fine and water is not leaking at the water dispenser, its crushed ice that is stuck on the chute and ends up melting. Office to order parts and reschedule. No water leaks detected during service. ; ordrng 1 W11244434 (Ice bucket)"

We serviced a

WHIRLPOOL MICROWAVE

Model MH6150XHQ1

Near Killeen, TX 76549

David Z

Job Details: 04/05/2022

"Arrived on site to diagnose microwave that customer said popped and left a very strong smoke smell in the house. Inspected microwave. Checked HV system, fuse, wiring, bulbs, control boards. I could not verify any damage to the microwave components,a lso could not see any scorch marks or smoke. No unusual odors present. No repair to make. Tested unit ans verified its heating with no unusual behaviors. Customer says unit popped and they do not feel safe using it. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED6120HC2

Near Round Rock, TX 78665

Vincent

Job Details: 04/05/2022

"Arrived on site for dryer not drying properly. Inspected unit and tested with my vent tester kit and it showed that unit has poor air flow, also as I was moving unit around to access back of unit to check connections saw that the wall connector was lose not making a good contact to make 240V for element to work properly Tested unit temperatures and unit was short cycling because of poor air flow, advised CX to clean vents and also have an electrician to check wall connector. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GVEXVD02

Near Killeen, TX 76549

David Z

Job Details: 04/05/2022

"Arrived on site to diagnose refrigerator not providing any cooling when plugged in. Tested unit and found it powers on and compressor kicks on, but blows no cold air. Unit needs a sealed system repair to resolve no cool. Informed by claims Unit repair not covered by AHS due to being outside on an open patio. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WFE320M0JS0

Near Jarrell, TX 76537

Gerry C

Job Details: 04/05/2022

"Arrived to test oven temp. With a K-type thermocouple, placed centered within the oven chamber, I started the unit with a temperature of 78 degrees and after 8 minutes the unit claimed 350 preheat with an internal temperature of 386 (expected for exposed element chassis.) The cycling temperatures were 312, 370, 321, 372, 323, 378, 325, 373. The cycling temperatures averaged at 347 degrees for an set temperature of 350 and no changes are required. Operational test good."

We serviced a

WHIRLPOOL OVEN

Model WFE320M0JS1

Near Jarrell, TX 76537

Gerry C

Job Details: 04/05/2022

"Arrived to test oven temp. With a K-type thermocouple, placed centered within the oven chamber, I started the unit with a temperature of 72 degrees and after 11 minutes the unit claimed 350 preheat with an internal temperature of 398 (expected for exposed element chassis.) The cycling temperatures were 315, 378, 320, 380, 321, 384. The cycling temperatures averaged at 349 degrees for an set temperature of 350 and no changes are required. Operational test good."

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ1

Near Jarrell, TX 76537

Gerry C

Job Details: 04/05/2022

"Arrived to inspect constant hot surface indicator. Upon my arrival, the issue had apparently corrected. I tested and found the front right burner would illuminate the light almost immediately. I removed and replaced the burner and the indicator then lit as expected, within a few seconds of heating. Operational test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near Jarrell, TX 76537

Gerry C

Job Details: 04/05/2022

"Arrived to inspect oil leaking. I found an affected area, 8 inches right of center and just below the FC and RC divider, starting at 1 inch into the cabinet, had melted and was oily. The shelves had oil pooling and the lower floor part of the liner and door were damaged from the oil. R# 7733350142 No water connections to unit."

We serviced a

GE OVEN

Model JTP13GV2BB

Near Austin, TX 78759

Joe Z

Job Details: 04/05/2022

Arrived onsite for OVEN WILL NOT GO OVER 100 DEGRESS broil does work.Upon arrival test unit and control not responding to bake. Test element and element is good with 24 ohms. Need to replace control. Part is no longer available for this unit. Job complete

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Austin, TX 78757

Joe Z

Job Details: 04/05/2022

"Arrived onsite for SAFETY Control panel comes on by itself. Upon arrival test unit and found F2-E1 stuck key. Need to replace console. Called Whirlpool SAFTEY team and let them know my findings. Broiler selection would be made by itself but not turn on,just beep looking for someone to select start. Tech gave ref # 7733320179. Replaced console and test unit. Unit operates as designed.job complete"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Waco, TX 76712

Jonathan M

Job Details: 04/05/2022

"Arrived on site for a wash machine that made a sound during the wash cycle. Inspected unit and work area. The customer attempted to show me a video of the sound that it made during the cycle. Unfortunately, there was no audio to the video. The customer then advised me that the next load did not do the same thing. I ran the unit through diagnostics and found no stored error messages. Ran through all kinds of diagnostic testing and could not get the unit to fault. I had the customer bring out one of the loads that she typically washes and found that the customer does mix loads. Whenever user guide and the unit is working as designed. Call Complete."

We serviced a

KITCHENAID OVEN

Model KODE500ESS05

Near Woodway, TX 76712

Jonathan M

Job Details: 04/05/2022

"Arrived on site for an oven that has a broken outer door glass. Inspected unit and work area. Confirmed the customers complaint and went to replace the oven door. Found the door sent with me is a black door, not stainless. Ordering correct outer door glass and will return on 4/13.; ordrng 1 W11354870 (Stainless outer door)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, TX 78628

Cliff

Job Details: 04/05/2022

Arrived on site to diagnose a dishwasher with upper rack not staying in position. Found adjusters broken and replaced them with updated kit. Also friction pads broken and replaced. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL OVEN

Model JJW2830IL01

Near Liberty Hill, TX 78642

Cliff

Job Details: 04/05/2022

Arrived on site to diagnose an oven that was giving error codes. Customer reset oven and hasn't had any other issues. Inspected unit and all is fully functional and no further repairs needed.

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW01

Near Austin, TX 78702

Jacob

Job Details: 04/05/2022

"Arrived onsite for unit getting LF error code. Customer said they would have to unplug the unit and wait for it to reset and then they would be able to use it. On bigger loads they get the error. Unit was wrongly diagnosed from the first visit. Also unit needs to be pulled out by 2 techs to diagnose properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, TX 78728

Wesley

Job Details: 04/05/2022

Arrived on site for off balance complaints. Tested unit and found unit operating perfectly when empty. Advised customer On findings and on best use and care principles. Customer uses lightly and does very small loads. Advised on how small loads can cause off balance symptom because there is not enough laundry to balance. All else checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78728

Wesley

Job Details: 04/05/2022

Arrived onsite for handle falling off. Found unit mount nut set at the wrong angle corrected the nuts and re mounted handle. Unit is now strong and tight.