Service History 591 - Appliance Express

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS05

Near Burnet, Texas 78611

Maurice R

Job Details: 01/24/2023

Arrived onsite for previously diagnosed parts. Installed burner head and cap. Tested unit operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Burnet, Texas 78611

Maurice R

Job Details: 01/24/2023

Arrived onsite for refrigerator making a knocking noise. On inspection found that the noise was coming from the FC area. Gain access to the FC evap and found the fan was hitting the bracket reset the fan down to not hit the fan bracket. The noise did not show backup for the 20 minutes we waited around.

We serviced a

WHIRLPOOL OVEN

Model WFE975H0HZ4

Near Bertram, Texas 78605

Maurice R

Job Details: 01/24/2023

Arrived onsite for oven not working in self cleaning mode. I pulled the unit out and could not get behind it because the island was to close for me to get enough the oven out far enough for me to get behind it. I had the customer show me what she was doing to clean the oven. The oven only reaches 250? during the aqua self cleaning mode. It was not getting hot enough to remove the debris off the bottom of the oven. Told customer to put it in bake at 450? for 15 minutes to help get the burnt stuff off the bottom of the oven.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Liberty Hill, Texas 78642

Maurice R

Job Details: 01/24/2023

"Arrived onsite for washer making a screeching noise. During spin cycle the unit was a loud screeching noise. Installed Gearcase,capacitor and belt. I ran the unit in diagnostics mode and the noise was gone. I put the unit in spin cycle for 10 minutes to make sure the noise was gone. The unit is operating as designed and no water leaks detected during service."

We serviced a

WHIRLPOOL RANGE

Model WEC310SAGB3

Near New Braunfels, Texas 78130

Andrew

Job Details: 01/24/2023

Arrived on site and replaced previously diagnosed harness. Unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Spicewood, Texas 78669

Kevin

Job Details: 01/24/2023

"Arrived on site and found Capacitor has failed, after replacing it washer will complete a diagnostic cycle, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA1

Near Austin, Texas 78703

Wesley

Job Details: 01/24/2023

Arrived onsite and replaced the motor assembly per devious diagnosis. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near New Braunfels, Texas 78130

Andrew

Job Details: 01/24/2023

Arrived on site to replace valve for no water to ice maker. Found fill tube and fill cup frozen over. Removed ice restriction and ran diagnostics. Ice maker completed and filled as designed. Applied permagum around fill tube entering cabinet. Replaced valve as a precautionary. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WARMING DRAWER

Model KOWT100ESS00

Near Austin, Texas 78746

Wesley

Job Details: 01/24/2023

Arrived onsite and found unit operating with discolored front panel. Advised customer on replacement panel and replaced. Unit is not cosmetically correct. All checks good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Austin, Texas 78733

Wesley

Job Details: 01/24/2023

Arrived onsite for not completing cycle and not making it past sensing. and found unit operating with control overloading and resetting. Replaced the control. All checks good. Unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Austin, Texas 78746

Wesley

Job Details: 01/24/2023

Arrived onsite and found unit operating without consistent mullion catch operation. Shimmed the catch to Align with mullion consistently. All checks good. Unit is now operating as designed. Advised customer on repair. ; used 1 Wp2177331 (Shim) from stock

We serviced a

IKEA MICROWAVE

Model IBMS1455DS00

Near Austin, Texas 78732

David S

Job Details: 01/24/2023

"Arrived on site for microwave start button not working, and heating seeming low. I inspected the unit and work area. I found the button clip broke again. I replaced the button again. I preformed a temperature test on the microwave. I put in 60 degree water and heated it for one minute I found it getting to 130 degrees. The unit is heating as designed. The part replacement is covered under our one year warranty."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS00

Near Austin, Texas 78738

Kevin

Job Details: 01/24/2023

"Arrived on site and inspected refrigerator and found Compressor front cover panel is vibrating. Used permagum in between metal panels as a sound dampener and vibration has stopped. If issue continues bring back three sound pads, job complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Austin, Texas 78738

Kevin

Job Details: 01/24/2023

"Arrived on site and inspected ice machine and found incoming water has barely any flow. Observed until ice sheet was made but due to water pressure it melted on grid. After replacing valve Water pressure is normal. Recommend it to homeowner that it be allowed to run for 48 hours before any usable amount of ice has been made, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Killeen, Texas 76542

Tyler

Job Details: 01/24/2023

Arrived on site for dryer taking to long to dry. Upon arrival confirmed issue. Found no power supply failures. Found element coil and cutoffs working. Thermal fuse was intact. Found thrmst fix was ohming out of range indicating unit was warmer then actual on arrival temp was. Replaced thrmst fix and instructed customer they would also need to replace damaged vent hose customer stated had occurred prior to diagnose. Unit working as designed call complete

We serviced a

KENMORE REFRIGERATOR

Model 795.51833.416

Near Killeen, Texas 76542

Tyler

Job Details: 01/24/2023

Arrived on site for refrigerator. Couldnt reach customer prior to arrival. Office reached out and customer had canceled appointments.no service preformed. Call complete

We serviced a

KITCHENAID ICE MACHINE

Model kuix505ess2

Near Dripping Springs, Texas 78620

Kevin

Job Details: 01/24/2023

"Arrived on site and inspected ice machine and found cutting grid is broken, also found recirculating pump is not recognizing water level. Replaced both parts with parts from another call, observed ice machine until it started making a batch of ice. Job complete"

We serviced a

MAYTAG DRYER

Model MED7230HC2

Near Killeen, Texas 76542

Tyler

Job Details: 01/24/2023

"Arrived on site for dryer not heating, upon arrival confirmed issue. Found no errors in diagnostics. Found element coil broken. Replaced element and found dryer heating as designed. Call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ

Near Dripping Springs, Texas 78620

Kevin

Job Details: 01/24/2023

"Arrived on site and inspected refrigerator and at this time it is cooling properly and there is no excessive noise. Customer says they have experienced frost buildup inside of freezer And on food but it goes away by itself. There is also no food in the freezer at this time, Discussed possibility of a food item keeping door from closing properly, also set defrost to fixed using test nine. Requested that customer continue to monitor refrigerator for correct operation, requested that they take pictures of any further ice or frost in the freezer to assist with diagnosis, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Killeen, Texas 76543

Tyler

Job Details: 01/24/2023

Arrived on site for dryer not heating. Upon arrival confirmed issue. Found element coil broken but all other hardware still intact. Replaced coil and found unit heating as designed. Call complete

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TW0

Near Killeen, Texas 76541

Tyler

Job Details: 01/24/2023

Arrived on site for refrigerator not allowing lower door to seal correctly. Upon arrival confirmed issuE. Upon further inspection I found rc door was sagging again. Found liner where hinge mounts is bending back in on itself causing hinge not to sit correctly. Found unit is non repairable due to liner failing. Will need findings reported. Call complete

We serviced a

AMANA MICROWAVE

Model AMV2307PFB07

Near Elgin, Texas 78621

Joe Z

Job Details: 01/24/2023

"Arrived onsite to install previously ordered parts. Replaced control W11544456, and door W10890775. Unit is operating as designed. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near San Marcos, Texas 78666

Matthew

Job Details: 01/24/2023

Arrived onsite for failed heater. Debris melted to heater. Replaced heater and tested. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Kyle, Texas 78640

Matthew

Job Details: 01/24/2023

Arrived onsite to replace failed valve. Replaced valve and tested. Unit is now functioning properly. No leaks present at this time. Job complete

We serviced a

AMANA DRYER

Model NED4655EW1

Near Kyle, Texas 78640

Matthew

Job Details: 01/24/2023

"Arrived onsite for dryer not heating. Upon arrival inspected unit. Tested unit and unit is powering on and tumbling. Unit is not heating. Verified supply voltage and voltage is good. Disassembled unit and found fuse, cutoff and high limit. Also tested heater and all are good. Checked heating circuit and found heater not receiving 120 vac. Inspected further and found failed centrifugal switch on motor. Replaced motor. Tested unit and unit is now heating properly. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC2

Near Austin, Texas 78726

David S

Job Details: 01/24/2023

"Arrived on site to install previous diagnosed parts. I gained access to the inner basket and replaced it. I replaced the fear case, cam and belt. I reassembled the unit and calibrated it. I ran a diagnostic cycle and found no more wobbling in the basket. The unit is working as designed. Job complete"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Leander, Texas 78641

Gerry C

Job Details: 01/24/2023

"KOCE500ESS20 Arrived to inspect door issue. I found the outer microwave door was incorrectly attached to the inner door and after correcting, the issue was resolved. Operational test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, Texas 78759

David S

Job Details: 01/24/2023

"Arrived on site for fridge making a noise. I inspected the unit and work area. The customer stated the noise stops when the freezer door is opened. I noted that is the sound from the evaporator fan motor rotating. The noise is within normal range for the fridge. I gained access to the Evaporator motor and and tried changing the orientation of the motor, I loosed and retightened the bracket hood the motor in different ways. I found nothing done to the assembly will make it any quieter. The unit is functionally operating and needs no repair at this time. Job complete."

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Austin, Texas 78759

David S

Job Details: 01/24/2023

Arrived on site for washing machine not powering on. I inspected the unit and work area. I gained access to the control and found the light on. I opened the console and found the console visibly shorted. I replaced

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Buda, Texas 78610

Leonardo

Job Details: 01/24/2023

Arrived on site to test unit for oven not working. Test unit and found bad valve. Replaced valve test unit and unit pre heated to 350 job complete.

We serviced a

WHIRLPOOL COOKTOP

Model KCGS556ESS02

Near Austin, Texas 78737

Leonardo

Job Details: 01/24/2023

Arrived on site to test unit for center burner not igniting. Test unit and center burner ignited correctly every time. Couldnt duplicate the problem at this time. Customer going to fast not leaving the knob on the igniter mode. Showed customer hot to turn burner on and unit working job complete. Called safety and reported the findings.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS0

Near Austin, Texas 78739

Leonardo

Job Details: 01/24/2023

Arrived on site to test unit for unit not starting. Test unit and unit started correctly. Turned unit on and off a couple of times. Also found filter clogged and spray arms clogged. Advised customer to clean the filter and spray arms to get better performance from the motor. Advised customer that if they dont clean the filter it can cause damage to the unit job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Austin, Texas 78739

Leonardo

Job Details: 01/24/2023

Arrived on site to test unit for unit tripping breaker. Test unit and found no error codes on the unit. Unit working correctly at this time. Got an extension cord and plugged the unit to another outlet to see if it trips breaker job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Austin, Texas 78754

Joe Z

Job Details: 01/24/2023

Arrived onsite for Washer not cycling not filling . Upon arrival ran diagnostics and got error code F7-E1 basket speed fault. Test capacitor and is out of capacitance. Need to replace capacitor. Replaced capacitor W11428524. Calibrated unit . Test unit on automatic cycle and unit operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Austin, Texas 78723

Joe Z

Job Details: 01/24/2023

Arrived onsite for broken/ missing pieces. Upon arrival inspected unit and the dispenser drawer handle and toe plate to crack due to improper installation causing stacked unit to fall and crack parts. Warranty for cosmetic parts is expired. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00 WRX986S

Near Austin, Texas 78717

Gerry C

Job Details: 01/24/2023

WRX986SIHZ00 Arrived to inspect leak. The former repair to the damaged tubing did not permanently correct the issue and I removed and replaced the tubing and tested. The drip was corrected and no further actions were necessary. No leaks observed during service. Warranty on repair and part applied.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Round Rock, Texas 78665

Cliff

Job Details: 01/24/2023

Arrived on site to replace previously ordered parts for dishwasher. Replaced ui and housing and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Round Rock, Texas 78665

Cliff

Job Details: 01/24/2023

Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Round Rock, Texas 78665

Cliff

Job Details: 01/24/2023

Arrived on site to diagnose a microwave that isn't making unusual noise. Found tape from venting rubbing on fan motor. Removed excess tape and tested unit. Found all is functioning properly at this time.

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Round Rock, Texas 78665

Cliff

Job Details: 01/24/2023

Arrived on site to replace previously ordered parts for cooktop. Found small orifice for center burner clogged and no issues with valve. Cleaned orifice and tested unit. Found all is functioning properly at this time and no parts were needed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Round Rock, Texas 78665

Cliff

Job Details: 01/24/2023

Arrived on site to replace previously ordered parts for microwave. Found issue is in faulty cavity t-stat and replaced it. Tested unit and all is working properly at this time.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Austin, Texas 78747

Leonardo

Job Details: 01/24/2023

Arrived on site to test unit for fan not working. Test unit and found piece of metal stuck in fan blade. Removed metal from fan blades test unit and unit test good job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Austin, Texas 78731

Wesley

Job Details: 01/24/2023

Arrived onsite and found unit operating with failed LEDs. replaced all LEDs to repair. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, Texas 78717

Vincent

Job Details: 01/24/2023

"Arrived on site for icemaker problems, inspected unit and work area. Customers complaint was icemaker not working. I entered diagnostics and found icemaker not properly harvesting. I also inspected the wiring at the bottom and I did not see the wire protector damaged so I left it alone so I wouldnt damage the protector. I replaced icemaker and tested. Unit is operating ass designed. If problems continue we will definitely will have to cut open the wiring harness to check each individual wire. Advised customer to allow unit 24 hrs to start making ice. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pflugerville, Texas 78660

Kimo

Job Details: 01/24/2023

"Arrived onsite for a dishwasher that is not drying the utensils properly. Upon inspection I found that there was water left on the utensils on the 3rd rack at the top and the spoons and fork all had the concave parts facing up which causes them to retain water I advised customer to turn the brown so that the water doesnt stay in them and itll get a better dry,the dishes on the rest of the racks were dry. I noticed that the customer did use rinse aid and was using a highly concentrated liquid detergent. I advise the customer on detergent and rinse aid use. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JW3

Near Cedar Park, Texas 78613

Vincent

Job Details: 01/24/2023

"Arrived on site for range, inspected unit and work area. Customers complaint was range lower drawer not aligned. I installed the drawer and unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS01

Near Georgetown, Texas 78628

Lou

Job Details: 01/24/2023

"Arrived on site to inspect wall oven temps. Upon further inspection, the customer advised that when they preheat the oven and it indicates it ready/preheat, the temperature inside the unit is too cold. I placed the unit in diagnostics and found no error codes. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 425 degrees. My next five readings were 323, 396, 331, 385, 334 for an average temp of 353.8 degrees. I advised the customer of my findings and made recommendations for use and care. I advised the customer that when starting a Bale cycle, they will need to press the Start button twice in order for the unit to heat in a Standard setting and not Rapid preheat. No repairs needed at this time, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB03

Near Leander, Texas 78641

Vincent

Job Details: 01/24/2023

Arrived on site to install parts ordered by previous tech. Installed all parts except the door gasket because the new door had a new one. Used my heat gun to re-shape gasket and I advised customer to allow 6 hrs for gasket to shape properly and keep door closed for that time. No leaks observed during service.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Pflugerville, Texas 78660

Kimo

Job Details: 01/24/2023

Arrived inside for washer that stopped mid cycle. Upon inspection I found that the control had a burnt spot on it and the drain pump showed open when tested at the control on the harness side. f9e1 Long Drain. I replace both the pump and control and tested unit and found unit operating as designed. No leaks job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hutto, Texas 78634

Kimo

Job Details: 01/24/2023

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new fan a control and tested the unit and found unit operating as designed. Job completed

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHN0

Near Leander, Texas 78641

Vincent

Job Details: 01/24/2023

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was adjuster rack wheels broke off. I replaced adjuster with new ones. Tested unit is now operating as designed. No leaks where observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Hutto, Texas 78634

Kimo

Job Details: 01/24/2023

"Arrived onsite for a refrigerator that is not producing ice. Upon inspection I found that the ice tray was suck, and would not reset. I replaced the ice maker and tested unit and found that the ice maker was operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs321sdhz01

Near Round Rock, Texas 78664

Kimo

Job Details: 01/24/2023

Arrived onsite for a refrigerator that is not producing ice. Upon arrival I found that the freezer temp was set too high I adjusted it it the recommended temp. The I tested the ice maker and found that it would stop and start the harvest cycle and at one point it stoped and didnt complete the cycle. I replace the ice maker and tested unit and found unit operating as designed. I the adjust the leveling feet due to the door not lining up properly. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Leander, Texas 78641

Vincent

Job Details: 01/24/2023

"Arrived on site for washer, inspected unit and work area. Customers complaint was washer was not working after last repair. I replaced the door switch and the strike because it was worn out. Gained access to diagnostics and cleared error codes. I then ran a diagnostics cycle and everything checked good. I then ran a quick wash and unit was operating as designed as well. No leaks where observed during service. Job completed."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Round Rock, Texas 78664

Kimo

Job Details: 01/24/2023

Arrived onsite to install previously diagnosed parts. Upon inspection I installed the new water valve and tested unit and found that the unit wouldnt let hot water in. Upon further inspection I found that the customer had no hot water coming from the tap. I mad the customer aware of this and tested unit in quick wash with it set to tap cold. And found the unit operating as designed. Job complete no leaks at this time.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Austin, Texas 78724

Joe Z

Job Details: 01/24/2023

Arrived onsite for air is shooting out of microwave. Upon arrival test unit and with fan on there is a high gust of air blowing down from between gap between microwave and cabinet causing stove top burners to be distorted. Found damper is installed reversed causing air to blow forward instead of backwards into exhaust duct. Reinstalled damper and test the fan. Range flames are no longer distorted. The unit is operating as designed.

We serviced a

LG DRYER

Model DLE1501W

Near Austin, Texas 78748

Scott

Job Details: 01/24/2023

"Arrived on site for dead washer . Found power cord ,wire harness and block burned up . Did recommend getting apt maintenance to clean exterior vent and getting new power cord . Job complete left unit unplugged ."

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Georgetown, Texas 78626

Lou

Job Details: 01/24/2023

"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and could not duplicate the noise. I removed the top panel and found the belt fraying. I disassembled the unit and found the rollers not turning properly due to the amount of entries built up on the axles and the tension pulley roller seized to the axle.

We serviced a

MAYTAG WASHER

Model WTW5000DW3

Near Nolanville, Texas 76559

Tyler

Job Details: 01/24/2023

Arrived on site for washer moving around during spin. Upon arrival confirmed issue and found f0e5 in diagnostics. After further testing I found suspension rods had failed and were causing tub to bang around. After installing parts are reassembled and tested unit and found unit golden longer banging around with a full load into cycle. No leaks present call complete

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC3

Near Nolanville, Texas 76559

Tyler

Job Details: 01/24/2023

Arrived on site for washer needing previously diagnosed slider. Upon arrival reconfirmed issue and installed part. Reassembled and tested unit. Found wash could cycle as designed with no leaks.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, Texas 78728

Wesley

Job Details: 01/24/2023

Arrived onsite and found pump harness failure due to large load causing short. Repair short in the wiring. Completed repair and tested. Advised that repeat symptoms would require that the lower harness and suspension be replaced. Advised customer on repair. Charged

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS08

Near Lakeway, Texas 78738

Luis

Job Details: 01/24/2023

"Arrived on site for no ice. Ran icemaker no water entering valve,bypassed power to valve no water exiting valve with 120vac jumped straight to valve diagnosed a defective water valve. Replaced water valve,cycled icemaker water filled icemaker

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Austin, Texas 78738

Luis

Job Details: 01/24/2023

"arrived on site for no ice and water leaking. Found icemaker double filling,ran diagnostics E5 error code icemaker compartment not getting cold enough thermistors passed,checked freezer temp reading 17? let unit run found broken drain pan in fresh food section no frost forming on bottom section of evaporator checked low side pressure,service valve installed from prev company pressure reading in the negative. Unit will need a dispenser control,main control,evaporator,compressor,drier,access valve and drain pan.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HBS01

Near Laguna Park, Texas 76634

Jonathan M

Job Details: 01/24/2023

"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised the unit does make a little bit of ice but that the unit seems to be leaking water on top of the ice that they already make. Looked at the icemaker and found the tray bowed and leaning inward towards the middle. Found frost buildup inside of the icemaker section causing the icemaker to catch and leak water out the side. Advised customer that they would need to replace the icemaker for repair. Cleaned out the ice debris and replaced the icemaker. The unit began to work and operate as designed.

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near New Braunfels, Texas 78130

Andrey

Job Details: 01/24/2023

"Arrived on site to test unit for filling with water when not in use, tested unit found valve is not shutting all the way, replaced valve tested unit unit now functioning as designed, no leaks detected job complete"

We serviced a

KENMORE DRYER

Model 110.8875279

Near Austin, Texas 78705

Wesley

Job Details: 01/24/2023

Arrived onsite for not heating and found unit operating with failed thermal fuse. Gained access to rear of unit by uninstalling. Verified thermal fuse failure and all other heating components good. Replaced the thermal fuse. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Dripping Springs, Texas 78620

Kevin

Job Details: 01/24/2023

"Arrived on site and inspected washer and found latch is broken, After replacement washer will complete a diagnostic cycle. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Killeen, Texas 76542

Tyler

Job Details: 01/24/2023

Arrived on site for range not turning on correctly. upon arrival confirmed issue. After further testing found all hardware within range working within manufacturing specs. Found outlet only supplying 120 v instead of 240. Informed customer they would need to repair outlet. Range working as designed. Call complete

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Elgin, Texas 78621

Joe Z

Job Details: 01/24/2023

"Arrived onsite for washer won't turn on - lid is locked - filled about 25% with water . Upon arrival test polarity and is correct. Remove console to access control. Getting 120 to control. Notice the led is not blinking Indicating control failure. Checked resistance of drain pump at J6 pin 3&6 . Resistance should be 17.8-21.8 and is only 1.6. The drain pump has taken out the control. Need to replace drain pump and control.

We serviced a

LG DRYER

Model DLEX7600WE

Near San Marcos, Texas 78666

Matthew

Job Details: 01/24/2023

Arrived onsite for dryer shutting off. Upon arrival inspected unit. Found when using sensor selections the unit is turning off prematurely. Ran timed dry selections and unit will run accordingly. Notified customer that sensors may be an issue. Customer is ok with using timed dry at her than sensor dry function.

We serviced a

KITCHENAID DISHWASHER

Model KUDP02FRSS1

Near Austin, Texas 78731

Wesley

Job Details: 01/24/2023

Arrived onsite for 7-1 error code and found unit oversudsing causing heater lock. Reset unit and advised unit on use and care. All checks good. All functions check god in diagnostics. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW0

Near Austin, Texas 78750

David S

Job Details: 01/24/2023

"Arrived on site for the washing machine not spinning the clothes out. I inspected the unit and work area. I found fault code for basket speed failure in diagnostics. I gained access to the gear case and checked all components, everything checked in range. I gained access to the control harness and double check the components. I again found them all in range. I tested the unit in a high speed spin and found the motor making a pulsing noise instead of staying steady. I found the control receiving steady power.. I installed a new control and retested the unit. I found it working as designed. Job complete.

We serviced a

GE REFRIGERATOR

Model PFH28PSHBSS

Near Dripping Springs, Texas 78620

Luis

Job Details: 01/24/2023

"Arrived on site for no cool in fresh food section. No airflow from vents removed evaporator cover fan not running diagnosed a defective fan motor,replaced fan motor powered unit on fan powered on.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near New Braunfels, Texas 78132

Andrew

Job Details: 01/24/2023

Arrived on site and installed previously diagnosed drip pan and evap motor/harness. Unit working as designed. No leaks detected.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Cedar Park, Texas 78613

Gerry C

Job Details: 01/24/2023

"KRFF305ESS00 Arrived to inspect no ice. I found the ice maker would not rotate and I verified power to it and valve actuation. I removed and replaced the ice maker and the issue was resolved. The new ice maker cycled and filled to the correct level. No leaks observed during service.

We serviced a

GE REFRIGERATOR

Model CFE28TSHFSS

Near Austin, Texas 78737

Luis

Job Details: 01/24/2023

"Arrived on site for water leaking. Diagnosed a frozen drain in freezer section,removed ice defrosted drain checked water flow good.

We serviced a

KENMORE DRYER

Model 110.6120201

Near Georgetown, Texas 78628

Gerry C

Job Details: 01/24/2023

"Arrived to inspect noise. I found debris within the fan blade and air plenum area, making contact with the blade during operation. I removed the debris and cleaned lint from the unit and tested. Operational test good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Austin, Texas 78748

Leonardo

Job Details: 01/24/2023

Arrived on site to test unit for unit not washing correctly. Test unit and found spray arms not turning. Found bad sump and motor and also found unit leaking from between the door.

We serviced a

WHIRLPOOL OVEN

Model WFG524SLAS2

Near Round Rock, Texas 78665

Cliff

Job Details: 01/24/2023

Arrived on site to diagnose an oven that is not baking properly. Found bake ignitor faulty and replaced ignitor. ested unit and found all is functioning properly at this time.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TB0

Near Round Rock, Texas 78665

Cliff

Job Details: 01/24/2023

Arrived on site to diagnose a refrigerator with odd odor. Found mastic from evap is breaking down and falling through evap and landing on defrost heater. Evap cannot be cleaned without high possibility of causing refrigerant leak. Advised customer on findings. No repairs performed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Cedar Park, Texas 78613

Vincent

Job Details: 01/24/2023

Arrived on site to install icemaker ordered by previous tech. Installed new icemaker and tested. Unit is now operating as designed. I advised customer to allow 24hrs for unit to start making ice. No leaks where observed during service.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Cedar Park, Texas 78613

Vincent

Job Details: 01/24/2023

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit leaking water. Entered diagnostics and retrieved error codes 9-1, 8-1, 9-2, 8-2. Ran a Diane found it leaking from the diverter ad sump gasket. Will need to replace sump and motor to fix the issue.

We serviced a

LG REFRIGERATOR

Model LFC21776ST/07

Near Georgetown, Texas 78628

Lou

Job Details: 01/24/2023

"Arrived on site to inspect refrigerator icing up in the freezer section. Upon further inspection, I found the unit unplugged. Plugged unit in and disassembled the freezer section to monitor the evaporator. I found only the top two coils of the evap had frost pattern and the cap tube was beginning to accumulate a large amount of frost. I tested the element and it was within ohms range as was the thermistor. I pulled the unit out and checked the compressor and found it at .43amps. I advised the customer that the unit needs a sealed system repair and I verified the unit sealed system still within warranty through our claims department. I recommended the customer contact lg to schedule the repair as t(e unit will need the compressor, dye drier, access valve and main control and possibly the evaporator. Unit left unplugged for safety and no water leaks observed during service. Job completed."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Georgetown, Texas 78628

Lou

Job Details: 01/24/2023

"Arrived on site to inspect wall oven broil not working. Upon further inspection, the customer advised that they had replaced the broil element and it continued to fail. I pulled the unit out and tested the elements and both are within ohms range. I turned the unit on bake and tested voltage and found both element getting 240V. Placed the unit in diagnostics and checked error codes and found F6E4. Following the tech sheet provided by the manufacturer, I removed and replaced the main control and placed the old broil element in the unit as it is testing good and retested the unit. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL OVEN

Model RBS305PDB4

Near Georgetown, Texas 78628

Lou

Job Details: 01/24/2023

"Arrived on site to inspect oven error codes. Upon further inspection, I found the unit with no power at the breaker. Turned the breaker on and attempted to test the unit in Bake mode and when I pressed the Bake key, the unit went into a cleaning cycle. Shortly after, the error code F2E3 came on the display. I removed the control panel and removed the control ribbon and cleaned it. Re-installed the rib in and retested no unit continued to fail

We serviced a

GE REFRIGERATOR

Model GSCS3KGYAFSS

Near Georgetown, Texas 78626

Lou

Job Details: 01/24/2023

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the failed control and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Austin, Texas 78732

Luis

Job Details: 01/23/2023

"Arrived on site for no ice and loud noise. Compressor running at high speed,ran diagnostics loud noise from ice box fan,removed cover found evaporator incased in ice uploaded picture unit not running through a defrost cycle,diagnosed a defective thermal fuse in harness. Ordering updated control kit,harness assembly and cover. ; ordrng 1 W11396530 (Harness) and 1 W11533213 (Control) and 1 W11394920 (Cover)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Round Rock, Texas 78665

Kimo

Job Details: 01/23/2023

Arrived on site for a range with a right front burner that is not Ignite. Upon inspection I found that the right front burner no spark I am ordering the igniter and the spark module. Office to reschedule.; ordrng 1 W10669525 (IGNTR-SURF) and 1 W11590249 (Spark module)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Round Rock, Texas 78665

Kimo

Job Details: 01/23/2023

Arrived onsite for a DW that is leaking when in use. Upon inspection I found that there was a leak at the to left corner of the DW tub where the Welless meet. I am ordering the tub. Office to reschedule. ; ordrng 1 W11409866 (Tub)

We serviced a

WHIRLPOOL OVEN

Model JDRP548HL01

Near Georgetown, Texas 78628

Gerry C

Job Details: 01/23/2023

"JDRP548HL01 Arrived to instal previously diagnosed and ordered parts. I was able to enter service test mode via the right UI controller and found F3E1, F6E9, F6E4, F1E0 stored in memory and I cleared for testing and repair. I removed and replaced the left UI and expansion board and tested. All functions returned to the left side, but the right UI would not accept commands. I was unable to clear any further codes in either UI and ruled that out. Office to order the UI and we will have both LH and RH in hand, incase of need. I was able to adjust all six burners to get them to ignite as designed. No gas leaks detected during service. Office to contact the customer to arrange return service.; ordrng 2 W11492266 (UI)s"

We serviced a

GE MICROWAVE

Model JVM3162RJ3SS

Near Georgetown, Texas 78628

Maurice R

Job Details: 01/23/2023

Arrived onsite to replace MW door. Installed the new door on MW and found 2 dents in the door. Reordering the door.; ordrng 1 WB56X32913 (Ge MW door)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, Texas 78748

Scott

Job Details: 01/23/2023

"Arrived on site for washer vibrating . Found belt guard had come off and got damaged . Ordering cam , belt , cap , guard ,screws, . No water leaks detected. Call to set return ; ordrng 1 W11026785 (Motor) and 1 W11481722 (Actuator) and 1 W11395618 (Cap) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11409708 (Guard) and 2 W11573574 (Screw)s"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Kyle, Texas 78640

Kevin

Job Details: 01/23/2023

Arrived on site and found counter light is always on. Replaced control panel but this had no positive effects. They control bar will be needed to complete repair; ordrng 1 W11552018 (Control board)

We serviced a

JENN-AIR BUILT IN COFFEE

Model JBC7624BS00

Near Jonestown, Texas 78645

Maurice R

Job Details: 01/23/2023

"Arrived onsite for coffee machine not dispensing water. Gain access to the unit, when I call for coffee there is no coffee comes out of the unit. You see no water is going through the water lines. Replaced the and still no water for the coffee. Ordering parts for unit,Sr7735559070; ordrng 1 W10661084 (Meter) and 1 W11314484 (Filter) and 1 WPW10661091 (Control board) and 1 W11363553 (Protector (capacitor )) and 1 W10661744 (Regulator)"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Austin, Texas 78737

Scott

Job Details: 01/23/2023

Arrived on site for oven not heating . Custome mentioned oven would run for a few mins and then flash an error code . Ran diagnostics and found fan speed error codes . Ordering fan blowers . Call to set return ; ordrng 2 W11598119 (Blower)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Georgetown, Texas 78633

Lou

Job Details: 01/23/2023

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised the unit is making a rattling noise. They provided a video of the noise which sounded like valve chatter when calling for water. I tested the water dispenser and could hear a light chatter, but the customer advised that the noise is coming from the right side of the unit. I placed the unit in diagnostics and tested the damper and found the noise to be coming from the damper. I am ordering the damper and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 01/27/23 (MS). No water leaks observed during service.; ordrng 1 W11236851 (Air damper) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE507ESS20

Near Austin, Texas 78739

Scott

Job Details: 01/23/2023

Arrived on site to replace microwave door . Found I had wrong eng number . Reordering correct door . Call to set return . ; ordrng 1 W11600220 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Round Rock, Texas 78681

Kimo

Job Details: 01/23/2023

"arrived onsite for a refrigerator that has slow ice production in the rc ice maker. Upon inspection I found 5*in ice box and the a e5code ice maker thermistor stored. Upon further testing I found that all other sensors and furnaces work normally. I am ordering the ice maker, I, control,and ice box. Office to reschedule. ; ordrng 1 W11579560 (Rc ice maker) and 1 W11579559 (Ui) and 1 W11224256 (CNTRL-ELEC) and 1 W11605504 (Ice box)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Bastrop, Texas 78602

Joe Z

Job Details: 01/23/2023

Arrived onsite for Stove top burner ignitor not sparking. Upon arrival test unit and front right burner does not spark. Removed rear panel to test spark module and is good. Inspected wiring and is good. Found electrode has failed. Need to replace right front electrode. Office to reschedule ; ordrng 1 WPW10515459 (Electrode)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Kingsland, Texas 78639

David Z

Job Details: 01/23/2023

"Arrived on site to replace hub and tub ring per previous diagnosis. Was unable to remove washolate from unit. Broke washplate apart and removed it, but could not get the collar off of the gearcase shaft from the washplate. Collar is seized on and is not coming off by force. Requesting autho for tub and basket replacement due to stuck collar being unable to go through hub. Office to schedule with approval. ; ordrng 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W11568797 (Filter) and 1 WP8533928 (Filter Screw) and 6 WP8533953 (Hub Screws)s and 1 W11050804 (Cap) and 1 W10752187 (Agitator Screw) and 1 W11454734 (Gearcase), states that autho needed"