Near Cedar Park, TX 78613
Justin
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for a refrigerator with no or very little ice production. Customer stated it rarely will drop a few cubes, and has been having this issue for roughly 3 weeks. I tested temps in FC at 8°F (after being opened for several seconds), RC at 35°F, and ice box at 12°F. While checking temps in ice box I could hear and feel the ice box fan turn on. I ran through the diagnostics mode and activated each component separately. I found stored error code for ice maker E5 for timed ice making. I ran IM motor and it harvested fine. I found ice maker fill working as well. I found the IM heater on when it was not supposed to indicating a faulty IM thermistor..; ordrng 1 W11294907 (Ice Maker)"
Near Belton, TX 76513
Kayman
Job Details: 03/03/2021
ICE MACHINE WHIRLPOOL KUIC18PNXS3 Arrived onsite for ice maker not producing ice. Upon inspection I found the unit would fill and drain but not circulate the water up to the evaporator. The customer stated that they cleaned the tubes recently. I found the recirculating pump tube was disconnected from the pump. I re connected and the pump pushed water up and over the evaporator. Due to the condition and dirtiness of the tube the customer asked me to replace it. I replaced the tube and tested the unit. I found the evaporator ice cold and water flowing over the plate. The unit is working as designed at this time and no leaks were detected during time of service. I advised the customer to monitor ice production today and tomorrow.
Near Burnet, TX 78611
Cliff
Job Details: 03/03/2021
RANGE WHIRLPOOL KSGG700ESS2 Arrived on site to diagnose a range with an oven that is not staying lit. Tested unit and found fuel pressure low causing smalle flame sizes. Homeowner will need to have gas pressure checked to complete repairs.
Near Austin, TX 78741
Luis
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "arrived on site for damaged door. Found defective fresh food door,replaced fresh food door,remolded gasket checked door seal good."
Near Georgetown, TX 78628
Lou
Job Details: 03/03/2021
DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site to inspect dishwasher with no water filling the tub. Upon further inspection, I placed the unit in diagnostics showing error code F6E1 & F6E4. Cleared the codes and continued with testing. Unit operated as designed. I retested in diagnostics and tested the float switch by moving the lever up and down and in doing such, the switch was engaged causing the water to turn off and on. I found that the customer has a water softener and is using too much detergent causing too many suds and raising the float device and causing the water to shut off. I made recommendations for detergent and rinse aid use as well as use and care recommendations. I contacted the owner of the home and advised of my findings. No water leaks observed during service, job completed."
Near Lorena, TX 76655
Jonathan
Job Details: 03/03/2021
DISHWASHER GE GDF520PGJ6BB "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and tested unit. Unit still was flashing erratically. Replaced user interface log and tested unit. Unit turned on and ran a cycle. Tested unit twice more in the unit filled, washed, and drained without problems. Call complete."
Near Buda, TX 78610
Andrew
Job Details: 03/03/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to test unit for “humidity sensor error” f4e4. Humidity sensor was a “run without”. Customer also complained of heavy draft of wind coming in from unit. Found damper door was not present. Needing damper and humidity sensor. Office to reschedule.; ordrng 1 W10843943 (damper)
Near Austin, TX 78734
Leonardo
Job Details: 03/03/2021
RANGE KITCHENAID KSGG700ESS2 Arrived on site to test unit for no display. Test unit and found shorted control board and display board. Replaced both parts test unit and unit test good. Also found unit had not been converted to LP. Advised customer to get unit converted to LP before using it. Job complete.
Near Temple, TX 76504
Jonathan
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL MDB9979SKZ0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace drain pump and tested unit. Unit is now working as designed. Call complete.
Near Waco, TX 76705
Jonathan
Job Details: 03/03/2021
DRYER FRIGIDAIRE LEQ7000ES0 "Arrived on site for a dryer that’s not heating. Inspected unit and work area. Tested voltage going to the unit and found proper voltage. Tested the thermistor, high limit thermostat, and operating thermostat. All checked good. Remove front panel and basket and tested heater. Found heater open. Replaced heating assembly and reassembled unit. Tested it and unit is heating in the operating as designed. Call complete."
Near Temple, TX 76502
Jonathan
Job Details: 03/03/2021
WASHER ROPER RTW4440VQ1 "Arrived on site for a washing machine that won’t agitate or spin with clothes in it. Inspected unit and work area. Started to disassemble unit and found the wire harness spliced going to the lid switch causing a safety concern. Contacted office about issue and was advised to order the parts needed for the lid switch and harness. Office will need authorization for repair as well as help finding parts. If parts are found and authorization is given, please schedule service for two hours for next tech. ; ordrng 1 WP8318084 (switch-lid) and 1 w10206345 (harns-wire)"
Near Killeen, TX 76549
Tyler
Job Details: 03/03/2021
DISHWASHER HOTPOINT HDA2000Z01WH on site for dishwasher not getting any power. Upon arrival I checked voltage to the terminal as well as timer and found 120 V all the way through the machine I then ran a test cycle on the machine and found that the unit was functioning as designed it filled agitated washed and drained exactly when needed there was however some over sudsing in the tub and I didnt refer to the customer on methods to clear out the soap at this time unit is functioning and could not duplicate issues. Call complete
Near Belton, TX 76513
Tyler
Job Details: 03/03/2021
REFRIGERATOR ELECTROLUX EI32AF65JS1 Arrived on site for refrigerator making loud noises but according to the customer had never stopped cooling since previous repair. Upon arrival I was able to narrow down that the noise was coming from inside the compressor and I found the high side upon arrival to be at 1:20 and the low side at -15. I also cracked up in the dryer to verify if there is any visual damage or anything that could indicate what was going on as instructed by SW. But upon further inspection I found that the beads inside the dryer were a PG orange color indicating that everything so far is fine and sealed system and the war any restrictions I didnt replace the UB dryer after getting AHS authorization from office. Die then recharge the system after a 20 minute vacuum. To ensure there are no restrictions and was able to get the pressures to be at 170 and zero by the time the coals completed and at no point did I replicate the loud noise the compressor was making pot arrival alt
Near Temple, TX 76502
Kayman
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRS970CIHZ00 "Arrived onsite for refrigerator not dispensing ice. Upon inspection I found the harness at the hinge in good condition. I ran a diagnostics test and found that in test 44 the display would show 2 3 for ice maker motor faulty or stopped. I replaced the ice maker and got the same result. I contacted techline and they had me check continuity between the harness to the ice maker and control. Continuity was present so they recommended replacing the main control, Ordering main control(W11172798) SR#7730147502 office to R/S due to part availability. ; ordrng 1 W11172798 (Control) and 1 WPW10226427 (Power supply)"
Near Belton, TX 76513
Kayman
Job Details: 03/03/2021
REFRIGERATOR MAYTAG MFD2560HES Arrived onsite for refrigerator not cooling. Upon inspection I found the unit unplugged. I restored power and I found 2 lines going through the control display instead of numbers.. I found the damper making a loud grinding noise. The compressor was not turning on so I accessed the rear panel and tested the windings on the compressor. I found run to common showing open and run to start showing open indicating a failed compressor. I found the harness damaged. The unit will need a sealed system repair and controls replaced for repair. I am ordering the Control(WPW10503278) harness(67004097) damper(WP67003903) compressor(W10160407) discharge(67002494) drier(WPW10143759) evaporator (12002041) coupler (w10913906) office to R/S once repair is approved. ; O-emld tckt
Near Killeen, TX 76549
Al
Job Details: 03/03/2021
DRYER WHIRLPOOL MEDC465HW0 "Arrived on site and inspected dryer not starting.Checked voltage at the outlet and got 245/123/122Checked voltage at the back of the unit and got the same.Checked the door switch, timer and thermal fuse and all were operating.Unit will require WPW10117655 PTS to complete the repair.Office to schedule return services.Needs more work; ordrng 1 WPW10117655 (PTS REL W/SWB TWIST)"
Near Waco, TX 76711
Jonathan
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site for a refrigerator that headlights out in the refrigerator and freezer sections. Inspected unit and work area. Replaced freezer module and lights began to flicker in both top and bottom compartment. Started checking other lights in the refrigerator compartment with the other module for a short and found one of the LEDs causing the strobe lights. Replaced refrigerator module and tested unit. Unit is nOW working as designed. Call complete.
Near Lakeway, TX 78738
Robert
Job Details: 03/03/2021
WINE COOLER WHIRLPOOL KURR304ESS00 Arrived on job for complaints of damage door. Replaced outer door.
Near Spicewood, TX 78669
Luis
Job Details: 03/03/2021
ICE MACHINE KITCHENAID KUIC18PNZS0 "Arrived on site for cleaning needed led and too much ice diagnosed a defective water level sensor and bin thermistor ran diagnostics all test passed,water to reservoir,frost on evaporator fan and pumps working. Replaced bin thermistor and water level sensor. Instructed customer after next clean cycle led warning will reset. ; used 1 WPW10485962 (Water sensor), and 1 WPW10511923 (Bin thermistor) from stock"
Near Kingsland, TX 78639
Cliff
Job Details: 03/03/2021
ICE MACHINE KITCHENAID KUID308ESS1 Arrived on site to diagnose an ice machine that is over producing. Found bin thermistor out of range. Replaced bin thermistor and all is working properly at this time and no leaks were found at time of service.
Near Killeen, TX 76549
Tyler
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for refrigerator.
Near Harker Heights, TX 76548
Al
Job Details: 03/03/2021
WASHER MAYTAG MVWB835DW1 Arrived on site and inspected leaking washer.Started a deep water wash load and found the leaks were coming from the W11172234 housing valve.Ordering the housing.Office to schedule return services due to part availability.Needs more work.Left the unit unplugged ; ordrng 1 W11172234 (Housing)
Near Waco, TX 76710
Jonathan
Job Details: 03/03/2021
RANGE ROPER FGP305KW0 "Arrived on site for a range that has igniters on the stove that work but the breaking in boiling element do not work. Inspected unit and work area. Tested voltage at the wall and found proper voltage. Tested voltage going to the thermostat and found 77 V AC. Spoke to SW and she had me trace voltage around and determined the issue was with one or more of the wiring harnesses having an open line and dropping voltage. . ; ordrng 1 98005549 (WIRE HARNESS ) and 1 98005561 (WIRE HARNESS )"
Near Copperas Cove, TX 76522
Al
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL ED2FHAXSQ03 Arrived on site and inspected side by side refrigerator not cooling.Checked temperatures and found ff 65 and freezer compartment was 50.Found the compressor was running.Exposed the evaporator and tested the heater and heater was good.R&R the bimetal and defrosted the massive ice buildup.Reassembled and advised the customer to wait approximately 24 hours for the unit to reach optimal temperatures.Job complete
Near Temple, TX 76502
Kayman
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite for refrigerator that is not dispensing water or ice. Upon inspection I found the customer had turned off the water because it would not dispense. I removed the filter and plugged in the bypass. The unit dispensed water as designed. I put the filter back in and I could hear water entering it. I let the dispenser run and found pressure built up in the filter housing. The cause must have been too much pressure to the filter head. The unit is working as designed at this time and no leaks were detected during time of service. I advised the customer to flush the system for at least 2 gals to remove any charcoal sediment from the filter. Job complete.
Near Austin, TX 78730
Scott
Job Details: 03/03/2021
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for for screen warping and not staying put on sump allowing food partials to bye pass filter . Filter looked in good shape . Replaced screen. Screen is locked into place . No water leaks detected at time of service. Job complete .
Near New Braunfels, TX 78130
Brandon
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Arrived on site for customer complaint of doors not closing properly, found doors needed washers, after replacing washers, unit tested good."
Near Marion, TX 78124
Noah D
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 "Arrived on site to inspect fridge for not producing ice, upon inspection found the bottom left harness completely frayed. Will need new door and autho. Office to reschedule ; ordrng 1 AUTHO (AUTHO ) and 1 W10371918 (FREEZER)"
Near San Marcos, TX 78666
Andrew
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW5105HW1 "Arrived on site to test unit for f0e9 error code. Found no stored error codes upon arrival. Found left rear shock not proper set into bushing. Also noticed left side had damage to cabinet and top panel.
Near Killeen, TX 76543
Al
Job Details: 03/03/2021
WASHER WHIRLPOOL NTW4516FW
Near Temple, TX 76502
Jonathan
Job Details: 03/03/2021
DRYER MAYTAG MEDB855DC4 Arrived on site for a dryer that won’t start. He advised that she wanted the unit looked at but he doesn’t think that there’s anything wrong with it. Inspected unit and work area. Placed unit in service diagnostics and found an F4 E3 (restricted airflow) error code. Checked behind the unit and found the vent hose restricted due to getting crunched by the dryer. Fixed vent hose and tested the user interface test. Everything is working as designed. Tested the unit by starting a normal dry cycle four times and then it started as designed. I advise the customer that it appears that everything was working just fine. I did advise that she needs to make sure she’s using her finger to touch it not poking at it or putting pressure on the user interface as it sometimes will not register. I also explained that the unit takes the heat off the finger. Customer advised that his wife has cold hands and that that was probably why she couldn’t start it. Call complete.
Near Austin, TX 78759
Jimmy J.
Job Details: 03/03/2021
WASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for Washer is not drying the dishes, it has never worked. Placed in diagnostics and no error codes came on. Customer is utilizing a rinse aid. Ran through diagnostics and heating element came on at the end of the diagnostics cycle as designed. Turned up rinse aid dispenser to max instead of three. Customer is using the correct wash cycle by selecting normal cycle with high temp and heated dry. Recommended purchasing finish rinse aid to see if it makes a difference over the off brand they are currently using. No leaks detected. Job completed"
Near Manchaca, TX 78652
Kevin
Job Details: 03/03/2021
WASHER WHIRLPOOL MVW6230HW0 "Arrived on site and found customers experiencing off-balance Lowes. Ran water in diagnostic cycle and it is spinning properly. Sent a short video to CS. Discussed with homeowner How unbalanced loads can happen and how to prevent them. Also discussed correct detergent usage. Washer is operating as designed, job complete"
Near Austin, TX 78704
Jacob
Job Details: 03/03/2021
WASHER WHIRLPOOL MHW3000BW0 "Arrived onsite for unit having error codes. Put unit in diagnostics, got F8E1 no water detected, F5E2 door lock error, F0E1 load detected during washer cleaning cycle. Erased errors, re started unit in a quick wash cycle. Unit made it all the way to the end with no error codes at this time. Job complete.
Near Austin, TX 78745
Luis
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for fan not running and not entering defrost. Replaced main control,ran unit through a defrost,heater powered on started defrost,found broken wires on fan motor replaced fan motor assembly that includes thermistor.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/02/2021
DRYER MAYTAG MEDB850WQ0 Arrived on site to test unit for not spinning/turning on. Motor windings tested good. Centrifugal switch tested good. Belt switch tested good. Thermal fuse tested good. Resistance between p8-4 and p9-1 was 2ohms. Per tech sheet test #3(motor circuit) if resistance between two connections is between 1-6ohms replace machine control electronics. Needing control to fix issue. Part was “run without”.
Near Georgetown, TX 78628
Kayman
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDF520PADM9 Arrived onsite for dishwasher with no power or operation. Upon inspection I found the dishwasher dead. I verified voltage at the wall outlet. I accessed the junction box under the unit and found the hot wire was disconnected from the wire but and just hanging down. I secured the wire nut and was able to power on the unit to test. All functions passed in diagnostics. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Austin, TX 78704
Matthew
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Arrived onsite for refrigerator door not sealing correctly. Upon inspection found refrigerator door seal failed. Will need to be replaced. Ordering refrigerator door seal (black). Office to reschedule ; ordrng 1 WP2319264B (gasket-fip)
Near Austin, TX 78702
Jacob
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived onsite for unit flipping the breaker and unit not possibly cooling and the right hand door not shutting correctly. Looked at unit. The unit was cooling inside correctly, power was staying on when looking at the unit. Looked at right hand door, noticed that the door was broken where the door sat on the hinge. Took pic of broken part in the door. Ordered parts. Need authorization before returning. Office to reschedule. ; ordrng 1 LW10858417 (dor-fip)"
Near Leander, TX 78641
David S
Job Details: 03/02/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to install previous diagnosed part. I gained access to the sensor wiring harness and replaced it with new. I reinstalled the microwave and tested it. It is working as designed. No error codes. Job complete.
Near Austin, TX 78753
Matthew
Job Details: 03/02/2021
WASHER WHIRLPOOL CAE2745FQ1 "Arrived onsite for washer not starting. Upon arrival put unit in diagnostics and go lid lock error code. Opened lid and saw visibility failed strike. Will need Lid latch and strike and screws (4) and maybe a key. . ; ordrng 1 W10114740 (key) and 4 W10131119 (screw)s and 1 W10240513 (door strike) and 1 W10392041 (lid lock bezel) and 1 W10482836 (latch) and 1 W10860203 (box)"
Near Waco, TX 76710
Jonathan
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDF590SAJM0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pump and motor and tested unit. Found unit filling, washing, and draining with no leaks present. Unit is not working as designed. Call complete."
Near Moody, TX 76557
Tyler
Job Details: 03/02/2021
RANGE MAYTAG WFC150M0JB0 Arrived on site for rain is not turning on. Upon arrival found unit had no power even though the power outlet itself was giving 240 V upon further inspection I found the terminal block had fried out. I was able to install a new terminal block as well as redo the burnt wiring and then reassembled and tested unit and verified overall functionality is working as designed and everything is heating up properly. Call complete
Near Leander, TX 78645
Jonathan
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher having error F2-E2 on display. Inspected unit and work area. Tested voltage up to control and found present. Disconnected UI and shut door, found unit draining, showing control is reading UI. Will need to replace UI and will return with control on hand. Office to schedule appointment when ETA is available.; saved tckt"
Near Austin, TX 78746
Luis
Job Details: 03/02/2021
ICE MACHINE KITCHENAID KUIS18PNZB2 "Arrived on site. Found power to unit,ran diagnostics all test passed,ran drain test multiple times unit draining correctly,ran diagnostics for a second time all test passed,added cleaner to unit ran a clean cycle.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF555SDHV03 Arrived on site to test unit for no ice production. Found ice maker fill cup and fill tube frozen. Removed ice from fill cup and cleared fill tube. Valve tested good. Water pressure tested good at 45psi. Found issue started during storm and customer had a few pipes burst. Low water pressure was causing valve to weep and build up ice in fill cup and fill tube. Ice maker ran harvest as designed. No leaks detected. Job complete.
Near Austin, TX 78731
Kevin
Job Details: 03/02/2021
DISHWASHER KITCHENAID KDFE454CSS3 "Arrived on site and inspected the dishwasher and found it is squealing when inlet valve is running , checked voltage to valve and found it is only getting T volts when valve is running. Spoke with techline and they said this is likely a control board problem. 7730132730 ordrng 1 W10866118 (Control board)"
Near San Marcos, TX 78666
Noah D
Job Details: 03/02/2021
WASHER WHIRLPOOL MVWP576KW0 "Arrived on site to inspect washer for a scratched panel, upon inspection found the customer had peeled off protection layer. Completely removed layer and customer was happy. Complete"
Near Austin, TX 78701
Matthew
Job Details: 03/02/2021
WASHER WHIRLPOOL WFW5090JW0 Arrived onsite for washer error code. Upon inspection found unit stuck in DEN or Demo mode. Restored to normal mode and tested a load. Washer is functioning properly. Job complete
Near Austin, TX 78734
Brandon
Job Details: 03/02/2021
COOKTOP KITCHENAID KFGS366VSS01 "Arrived on site for customer complaint of gas pressure issue, instructed customer to have licensed plumber install new gas line."
Near Cedar Park, TX 78613
David S
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for fridge having a power outage. I inspected the unit and work area. I tested the unit and found it shorting out when I would activate the indoor icemaker for a harvest test. I removed the icemaker and ran the test again I found the unit not shorting out. I spoke to the customer about the icemaker shorting out the system. The customer stated they also have a freezer icemaker that isnt working. I found it not finding home position but both are receiving water. ordrng 1 W10898228 (Icemaker) and 1 W10898289 (Icemaker)
Near Marble Falls, TX 78654
Cliff
Job Details: 03/02/2021
WASHER MAYTAG MAV5758EWW
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/02/2021
RANGE WHIRLPOOL WCG55US0HS00 Arrived on site to install previously diagnosed parts. Found manifold threads stuck inside the street elbow. Removed manifold and installed new manifold. The street elbow will need to be replaced in order to thread the new street elbow onto the new manifold. Currently the new regulator is lightly screwed onto the manifold threads for safe keeping. The regulator will need to be removed from this temporary spot and the new street elbow will need to be threaded onto the manifold threads followed by threading the regulator being threaded onto street elbow and then connecting the gas line to both sides of the gas regulator and gas connection at the wall. Job completed.
Near Leander, TX 78641
Tommy
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for unit refrigerator not cooling and lights being off, upon arrival found unit compressor and fans running, found unit deli door wiring harness damaged. Ordering new harness as well as controls JIC, ; ordrng 1 W11170612 (Wiring harness)"
Near Del Valle, TX 78617
Jacob
Job Details: 03/02/2021
REFRIGERATOR FRIGIDAIRE FFSS2314QS7A "Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit, unit tested good. Let customer know to allow unit some time before it gets to optimum temperature inside the refrigerator section. No issues at this time. . Job complete"
Near Austin, TX 78738
Brandon
Job Details: 03/02/2021
DISHWASHER GE GDT590SSJ7SS "Arrived on site for customer complaint of unit not starting cycle, found failed wash motor
Near Bastrop, TX 78602
Andy
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Arrived on site for refrigerator Light issues and UI issues. Tested and inspected unit and found failed RC light and defective UI. Removed failed RC light and replaced with new. Will need FC light and UI to complete repairs. Office to schedule return trip. Authorization needed. No water leaks present at time of service.; ordrng 1 WPW10397957 (UI) and 1 Seenote (Office to schedule) and 1 Seenote (Authorization needed)
Near Austin, TX 78749
Leonardo
Job Details: 03/02/2021
OVEN WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for door falling. Test unit and found broken hinges. Replaced hinges test unit and unit test good job complete.
Near , TX 78619
Robert
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDTA50SAKZ Arrived on job for complaints of leaks. Found gasket damage and spray arm damage. ; ordrng 1 W11043437 (SPRAY ARM ) and 1 W11043452 (SPRAY ARM ) and 1 W11483553 (GASKET )
Near Marble Falls, TX 78654
Cliff
Job Details: 03/02/2021
REFRIGERATOR MAYTAG MFI2269DRH00 Arrived on site to diagnosed a refrigerator that is not producing ice. Tested United found icemaker cycling constantly and not calling for water. Replaced icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Killeen, TX 76549
Al
Job Details: 03/02/2021
WASHER MAYTAG MVWB850YW0 Arrived on site and inspected unit leaking and a defective bearing.Due to the age of the unit Im ordering the tub assembly with bearing and will return with previously ordered parts.Called customer and left message with diagnosis.Tub is a PSP part .Needs more work; ordrng 1 W10381078 (Shaft assembly tub and bearing)
Near Dripping Springs, TX 78620
Robert
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF555SDHB01 Arrived on job for complaints of no ice. Ran diagnostics and found no water going to ice maker. Checked valve and found loose connection at valve not getting full 120v. Corrected voltage issue with valve and test.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL ED5FHEXSQ02 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found start really failed. Replaced relay and tested unit. Found all is functioning properly at this time NO leaks were found at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/02/2021
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site to inspect dishwasher for not starting. Upon inspection found the UI support cracked, will need UI to fix issues, ordering UI. Office to reschedule ; ordrng 1 W10910626 (UI )"
Near Austin, TX 78738
Brandon
Job Details: 03/02/2021
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site for customer complaint of unit not powering on after they had left the door open after use one day. I found failed control fuse, I replaced control fuse, unit tested good.
Near Spicewood, TX 78669
Luis
Job Details: 03/02/2021
REFRIGERATOR MAYTAG MSS25N4MKZ01 "Arrived on site for cooling complaint. Pierced low side pressure reading -7 installed a a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
Near Austin, TX 78754
Matthew
Job Details: 03/02/2021
WASHER WHIRLPOOL WTW7500GC2 Arrived onsite for washer not filling. Upon inspection found the pressure hose kinked where it exits the tub causing the washer to not fill to normal levels. Removed it from the tub blew through it and cleared it. Reattached hose and moved the plastic clip down to allow hose to not bend when attached. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Spicewood, TX 78669
Luis
Job Details: 03/02/2021
REFRIGERATOR MAYTAG MSS25N4MKZ00 "Arrived on site for cooling complaint. Pierced low side pressure reading +20 diagnosed a defective compressor,replaced compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"
Near Leander, TX 78641
David S
Job Details: 03/02/2021
RANGE WHIRLPOOL KODE500ESS04 "Arrived on site for oven display not working. I inspected the unit and work area. I found the display off but power to the unit. The thermal fuse has blow not allowing power to the display. I am ordering the thermal fuse, tod and returning with the console just Incase. Customer stated they were running a self clean when this happened. ; ordrng 1 W10782120 (Thermal fuse) and 1 WP4449751 (Tod)"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site to diagnose a refrigerator though is not cooling. Tested unit and found failed compressor.
Near , TX 78642
David S
Job Details: 03/02/2021
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop flames being too high. I inspected the unit and work area. I found the regulator set right and the proper orfices installed. I adjusted the valve stems lower. I tested the burner heads and found them irking as designed after adjustment. Job complete.
Near Round Rock, TX 78664
Jimmy J.
Job Details: 03/02/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for No Power - Not Operating - Top Load Washer. Found valve (hot side) cracked. Washer would not power up. Tried entering diagnostics and still no power. Getting 120v at the wall and 120v at the control. Ordering new valve and control to complete the repair. ; ordrng 1 W11038689 (Inlet Valve) and 1 W11386637 (Control)
Near Bastrop, TX 78602
Andy
Job Details: 03/02/2021
WASHER MAYTAG MVWB855DC3 Arrived on site to install previously diagnosed gearcase and gearcase parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Kyle, TX 78640
Noah D
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher for not drying dishes, upon inspection found the customer was drying primarily plastic dishes. Instructed customer on rinse aid and use. Complete"
Near Austin, TX 78748
Leonardo
Job Details: 03/02/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to install interlock kit. Replaced interlock test unit and unit test good job complete.
Near Lago Vista, TX 78645
Jonathan
Job Details: 03/02/2021
WASHER MAYTAG MVWX655DW2 Arrived on site for washer not completing cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault F8-E1 long fill and F7-E5 shifter fault. Ran automatic test cycle and found no cold water from inlet valve. Inspected gearcase and found major oil leak. Will need to replace gearcase and inlet valve. Office to schedule return when ETA is available on parts. ; ordrng 1 W11168740 (COLD INLET) and 1 W11168743 (HOT INLET VALVE) and 1 W11454734 (GEAR CASE)
Near Fort Hood, TX 76544
Al
Job Details: 03/02/2021
WASHER MAYTAG MVWC565FW1 "Arrived on site to install previously ordered part.Spoke with previous technician TG who advised when the control was installed on the previous visit, he checked the gear case and unit didnt make the unusual clicking noises.I tested the unit in front of the customer and didnt find and issues with the gear case.Customer also advised they havent heard the noises nor have they had any issues with the unit.No parts needed.Job complete"
Near Georgetown, TX 78628
Kayman
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDF520PADM8 Arrived onsite for dishwasher with no power and no operation. Upon inspection I found the unit dead. I found correct voltage at the outlet. I accessed the junction box and found the wire nuts were not screwed on and just resting on the wires. Not making a connection. I properly secured the wire nuts and was able to put the unit into diagnostics and test operation. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Hays, TX 78610
Noah D
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site to inspect icemaker for not producing ice, upon inspection found the arm out of socket. Replaced arm in socket and tested. No problems found. Complete"
Near Austin, TX 78725
Jacob
Job Details: 03/02/2021
RANGE AMANA AGR5330BAS3 Arrived onsite to check for leaks once again. Looked at unit. The gas line to the regulator needed to be tightened a little bit more. Tested unit. Left gas on . Tested for leaks and gas smell. No leaks at this time. Job complete
Near Cedar Park, TX 78613
Wesley
Job Details: 03/02/2021
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite and found the thermal fuse blown. Ordering thermal fuse and returning to repair.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/02/2021
WASHER MAYTAG MVWB765FW3 "Arrived on site to inspect washer for sheets stuck in agitator. Upon inspection found the sheet wrapped in main drive, took off agitator and removed, tightened down bolts and tested. No problems found. Complete"
Near Austin, TX 78733
Kevin
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL KDFE104DSS5 "Arrived on site and inspected dishwasher and found drain hose is leaking at the halfway connection. Replaced first half of drain hose. After correcting ran a diagnostic cycle and found diverter on wash motor is also leaking. A new wash motor will be needed to correct issue.; ordrng 1 WPW10605057 (Sump and motor)
Near Jarrell, TX 76537
Kayman
Job Details: 03/02/2021
DRYER MAYTAG MED6200KW0 Arrived onsite for dryer with scratched overlay. The overlay I received came with a scratch on it so I will need to re order and return for the repair. Office to R/S due to part availability. Ordering overlay (W11406484) ; ordrng 1 W11406484 (Overlay)
Near New Braunfels, TX 78130
Noah D
Job Details: 03/02/2021
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site to inspect oven for a broken door hinge, upon inspection found the hinge broken on right side, replaced both sides and moved over all hardware, tested and found no issues. Complete"
Near Jonestown, TX 78645
Jonathan
Job Details: 03/02/2021
DRYER LG DLE3170W Arrived on site for dryer door not reading thats it’s closed. Inspected unit and work area. Found door hinge loose. Tightened door hinge and tested door operation. All tested good. Customer asked to check out dishwasher that’s not powering on. Did a quick power test to junction box and found no power going to unit.
Near Georgetown, TX 78633
Lou
Job Details: 03/02/2021
OVEN KITCHENAID KEMC377KBL05 "Arrived on site to inspect wall oven not working. Upon further inspection, the customer had the power turned off to the unit and turned it on. Once t(e unit had power, the display showed Id-27 and PF for power failure. The oven door was locked and I used a piece of cardboard to open it. Once I pressed cancel, the unit display cleared and showed the time. I tested the unit on Bake at 350 degrees and it operated as designed. Job completed.
Near Leander, TX 78641
Wesley
Job Details: 03/02/2021
OVEN KITCHENAID KFDC558JSS00 Arrived onsite and found hinge wobble in left 18 door. Ordering hinges to repair. Advised builder. Office to reschedule. PSP items. ; ordrng 1 W11390106 (Left door hinge) and 1 W11390125 (Right door hinge)
Near Leander, TX 78645
Jonathan
Job Details: 03/02/2021
OVEN WHIRLPOOL WOS51EC0HS02 "Arrived on site for oven not working. Inspected unit and work area. Found paint on console. Removed paint with cloth. Tested in normal operation and found unit heating. Performed diagnostics mode and checked fault codes, none found. Performed component activation. Found components responding. Performed temperature test on bake mode at 350°. Measured 3 cycle and found average temperature at 351.3. Attempted to contact builder and verify failure, left voicemail. Unit tested good and no failures found."
Near Round Rock, TX 78681
David S
Job Details: 03/02/2021
MICROWAVE WHIRLPOOL WML55011HS0 Arrived on site for microwave not heating. I inspected the unit and work area. I found the not heating. I inspected the capacitor and diode no found them good. I checked the magnetron and found it shorted out.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/02/2021
ICE MACHINE KITCHENAID KUIC15POZP0 Arrived on site to diagnose an ice machine that is making thin ice. Found water level sensor misregerstering. Replaced sensor and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Austin, TX 78733
Kevin
Job Details: 03/02/2021
RANGE WHIRLPOOL WFE524CLBS0 "Arrived on site and inspected range and found cord connection on terminal block has failed/burnt out. After replacing terminal block and cord confirmed range is operating properly, job complete"
Near Dripping Springs, TX 78620
Robert
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on job for complaints of door no closing properly. Found the mullion cracked. Replaced mullion.
Near West Lake Hills, TX 78746
Luis
Job Details: 03/02/2021
REFRIGERATOR KENMORE 253.7041342 "Arrived on site for unit not powering on. Found no power to unit,checked outlet no power at outlet,found breaker tripped at house circuit panel,reset breaker checked outlet good power. Plugged unit to outlet all lights and fans powered,compressor powered on u it cooling down
Near Austin, TX 78704
Matthew
Job Details: 03/02/2021
DRYER WHIRLPOOL WED72HEDW0 Arrived onsite for dryer not functioning. Upon arrival found unit had been moved to storage area. Unit did not have a power cord or access to an outlet to test.
Near Austin, TX 78725
Jacob
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL ED5FHEXTS00 Arrived onsite for unit not making ice and not dispensing ice. Looked at unit. Saw that the shut off arm was missing from the ice maker. Checked ice chute and saw that paddle was broken as well as the door not closing. Ordered parts. Office to reschedule. Need authorization before returning.; ordrng 1 REQUESTED (2HR) and 1 W10823377 (mechanism delay) and 1 W11342242 (ARM SHUT OFF) and 1 WP2180224 (guide-ice) and 1 WP2255431B (arm-dispsr)
Near Leander, TX 78641
Tommy
Job Details: 03/02/2021
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived onsite for unit knob broken. Upon arrival found unit LR knob was broken test LR burner with another knob unit is operating as designed. Unit will need new knob. Office to reschedule due to part availability.; ordrng 1 W11222048 (Knob)
Near Austin, TX 78749
Leonardo
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL MDB8959SKZ0 Arrived on site to replace sump and motor. Replaced sump and motor test unit no leaks present job complete.
Near Austin, TX 78748
Leonardo
Job Details: 03/02/2021
RANGE WHIRLPOOL WEG730H0DS0 Arrived on site to test unit for gas smell test unit and couldnt find gas leak at this time all burners and valves and tubing test good. Customer said the had told her the flex line was the one leaking. Advised customer if flex line needed to be replace to call a Plummer job complete.
Near Wimberley, TX 78676
Andrew
Job Details: 03/02/2021
WASHER MAYTAG MVW7230HW0 Arrived on site to test unit for not agitating. With basket empty unit runs fine but when filled agitator was struggling. Office to reschedule.; ordrng 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor)