"Arrived on site to inspect dryer making noise during operating. Upon further inspection, I found that the dryer was making a rattling noise and that the dryer was not level. I found the rattling noise to be coming from the rear where the vent was attached. I added padding and secured in place and the rattling noise went away. I adusted the level and the dryer is now operating as designed. W11113654"

Arrived onsite WRX986SIHZ03 and found unit freezer handle set screws backed out. Repaired by tightening all handles. No parts needed. Advised customer on repair.

"Arrived on site for washer WTW5057LW0 with issues of makes a noise and agitator is broken . Upon arrival , inspected unit. There are cracks and holes in agitator. Ran diagnostics and there are no saved error codes. Ran automatic test cycle and completed correctly. Need to order agitator. Inspected lower components and found evidence of the belt guard rubbing the floor. Cannot duplicate a noise issue. I found the feet are not set. I believe the noise being heard is from tub touching floor. I raised feet to correct level. Am finding basket is a little bouncier than normal. Ordering agitator and returning with suspension . Office to reschedule. ; ordrng 1 W11510461 (Wash plate)"

"Arrived on site to inspect cooktop middle burner not operating. Upon further inspection, I found that the switch had shorted and burned. I attempted to remove al the surface screws but a couple were seized. I applied penetrant oil to the seized screws. I am ordering the switch harness, screws, and right rear and left front orifices. Office to schedule return service. No gas leaks observed during service. W10300393 WPW10373929 W10256124 W10256121 signature did not save ; ordrng 1 W10300393 (Harness) and 10 WPW10373929 (Screw)s and 1 W10256124 (Orif holder left front) and 1 W10256121 (Orif hold right rear)"

"Arrived on site to inspect refrigerator WRF757SDHZ03 noises. Upon further inspection, the customer advised that the noise is coming from the back bottom area of the RC section and had the RC shelving removed prior to my arrival. Once the RC doors opened, the damper began to function, and I could hear the rattling noise. I removed and replaced the damper and tested it, and the unit is operating as designed. No water leaks observed during service, job completed. WPW10479155"

Arrived on site to microwave KMMF330PPS00 to install previously ordered part. I Installed 1 vent grill. Unit is operating as designed. Job complete

"Arrived on site to inspect wall oven KOSE500ESS20 temperature concerns. Upon further inspection, the customer advised that they attempted to cook on Convecti9n Bale at 225 degrees, and after approximately ten minutes, the food was burnt. I placed the unit in diagnostics and checked for error codes, and found none. Once I had the unit back into consumer mode, I tested the unit in Convection Bake, and when I went to change the temp settings to 225, I found it was set to Celsius and not Fahrenheit. I showed the customer my findings and advised that a setting of 225 degrees Celsius is equivalent to 435 degrees Fahrenheit. I demonstrated to the customer how to change the temperature scale in the clock/tools selection. I changed the scale to Fahrenheit and tested it, and the unit is operating as designed. Job completed, and no parts installed."

Arrived on site to install ordered parts. Installed rear burner w11319673 and 5 burners w11319683. Cleaned all orifices and tested all burners with the customer. No leaks detected while on site

"Model WRFF3236RZ00: Removed and replaced freezer door slides W11658402. Noticed freezer door handle was loose. Removed door handle, tightened posts, and reinstalled. Also adjusted lower legs and leveled the unit. Freezer door is opening and closing fine. No leaks detected during service."

Arrived on site for a washer WTW5010LW0 not starting. Found the unit isn't draining. Inspected the harness and found the break. I manually drained the tub and replaced the harness w11643701. I ran the factory mode and also in quick wash. Unit is operating as designed. No leaks detected while on site.

"Arrived on site to follow up on washer MVW6200KW2 that had stopped/not started some cycles. Had the customer try it several times since last visit, and had no issues. Replaced the main harness W11590868 and added the extra clip W11755726 to keep any broken wires from causing further issues. Ran the unit post repair and verified all functions are working as designed, cycles start, and there are no water leaks present. Repair completed. W11590868, W11755726"

Arrived on site for a dryer model WED4815EW1 that is making knocking sounds when running the cycle. Inspected unit and work area. The customer advises that the noise starts immediately when you start the dryer. I tested the dryer and confirmed the customers complaint. I disassembled the machine and found 5 beads stuck in the felt liner on the front panel. I removed the beads out of the felt liner and reassembled the machine. I tested the unit again and found the unit begin to work and operate as designed with no abnormal sounds present. Call complete. No parts were installed.

"Arrived on site to install ordered parts on a WET4027HW2 washer. I installed the motor w10890624 and actuator w11481722. Tested the unit and now it's agitating, spinning and draining as designed. No leaks detected while on site"

"Arrived on site to diagnose refrigerator WRF767SDHZ04 not making ice in the upper compartment. Found an E2 error for the icemaker. Fans and temps are good. Replaced icemaker with new icemaker assembly W11658802. Verified icemaker cycled on its own, and fill is good. Unit is working as designed with no water leaks present. Repair completed. W11658802"

Arrived on site for a refrigerator model WRF555SDHV00 to install previously diagnosed parts. Inspected unit and work area. I found only the right-hand refrigerator door gasket torn. I replaced the right door gasket W11378944 and tested the unit. The unit is working and operating as designed. Call complete. No leaks were detected during service.

Arrived on site for a washing machine model that is leaking g from the front left corner. Inspected unit and work area. The customer advised that the machine only leaks from the front left corner and seems to happen on every cycle he uses with fabric softener. I tested the unit it and could not replicate the issue. I gained access to the top of the basket and found water trace near the fabric dispenser housing. I found the tube ring is the updated part and replaced the fabric softener dispenser W11569112. I tested the unit it on a normal quickwash with fabric softener and found the machine get through an entire wash and rinse without leaking. The unit it is now working and operating as designed. Call complete. No leaks were present during service.

Followed up on microwave KMMF530PPS00 not keeping time. Spoke with tech line and customer prior to arrival. Tech line and I agreed all hardware components had been replaced; issue pertains to software and KitchenAid app linking. Tech line confirmed no customer info linked to cloud and will contact wifi team for proper linking and update. Updated SR 21274377. No further repairs possible; next step is wifi team resolution. Relayed all information and directions to customer. Call completed. Did not arrive on site for a signature.

Arrived on site to diagnose electric dryer MED7205RR0 squeaking and making a rhythmic thumping. Traced the thumping to the weld seam on the drum causing the noise. Identified an abnormal rattle that was very noticeable. Disassembled the unit and traced the noise to the heater duct heat shield or wires rattling in the bottom of the exhaust pipe. Added sound pads W11113654 to the exhaust duct and moved the heat shield away from the heater duct. Reassembled the unit and ran it with customer present to verify the rattle was gone and the unit is working as designed. Repair completed.; ordrng 3 W11113654 (Sound Pad - Replenishment)s

"Arrived on site to replace the turntable motor, cover, shaft, and support ring. Pulled the unit out to separate the microwave from the oven in order to access the turntable components. Removed the defective motor, cover, shaft, and ring, and installed all new replacement parts.Reassembled the unit, restored power, and tested operation. Verified that the turntable is now rotating properly and the microwave is heating as designed.No abnormal noises or issues found. Job complete."

Arrived on site for range with front right burner not functioning properly. On arrival confirmed issue and found wp3149400 switch broken. Replaced switch and found unit working as designed. Call complete

"Arrived on site for refrigerator not making ice. An arrival confirmed issue and found icemaker, failing. I installed new ice maker wpw10300024 and found ice maker and dispenser working as designed with no leaks call complete."

"Arrived on site to test unit for no ice production, tested unit could not get ice maker to cycle, replaced ice maker and tested, but valve is humming but no water, inspected valve and found both valves cracked, replaced valves and tested unit is now running as designed no leaks detected job complete installed W11225845, W11246413, W11744241"

"Arrived on site to replace the blower and console.Pulled the unit out to gain access to the back of the oven for blower replacement. Removed the defective blower and console, installed new components, and ensured all connections were secure. Reassembled the unit and restored power. Tested operation by preheating the oven to 425?F unit reached set temperature with proper airflow and no abnormal noises. All functions operating as designed. Job complete."

"Arrived on site to test unit for partial display, tested unit found multiple numbers not illuminating, this unit needs a new control board, but it is not serviceable, no parts available for this unit, at this time job complete"

Arrived in site to replace wave guide cover.replaced part test unit and unit test good. Called safety to report findings. Safety Case#20981598

Arrived on site for leak at icemaker. Found broken slide on icemaker replaced defective icemaker. W11735839

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for range WFC150M0JB4 with intermittent lighting and display issues. Upon arrival, found when slightly moving unit, lights flicker. Found power cord not secured in outlet. Inspected outlet and found L1 and L2 prongs are bent inward. I straightened prongs and cord now fits securely. I test unit and operates as designed. Job complete. No parts needed"

"Arrived on site , replaced fresh food door . Door is sealing properly . No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete"

"Dishwasher model WDT531HAPM0: Removed and replaced outer door panel (W11613571). Ran dishwasher; unit filled, washed, and drained with no leaks detected"

Arrived onsite unit 10308 for Wtw4855hw3 and found unit operating with failed control f3e1 continuous drain. Replaced control w11607637. Unit is now operating as designed. Tested thoroughly. No leaks detected.

"WRB322DMBM05. Removed and replaced refrigerator door 13107554sq. Door has no dings, dents or scratches. No leaks at time of"

"Model WRB322DMBM05 verified on top of each door. Removed and replaced freezer door 13109217sq. Tested freezer door and it opens and closes fine. No, leaks detected at time of service."

"Arrived on-site for washer needing W11393684 gear case, W10734521 slider, W11188329 valve, W11665965 spanner, W11027980 screw, w11550891 agitator, W10752187 screw, W10754161 rotor, w10754158 stator. On arrival installed parts, then reassembled and tested washer and found no leaks and unit working as design called complete."

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11601369 spark module and W10617810 RF igniter. Tested unit and now unit is functioning as designed."

"Arrived on site for a washer WTW4855HW3 not starting. Actual complaint was the unit is filling even when spinning out. The unit is agitating, spinning and draining. Found hot water valve not getting any voltage. I replaced the valve w11038689 and control w11607637 but the unit immediately went into drain mode. I reset it several times but it's still draining. I put the old control back in and I'm ordering the W11607637 control for the return visit. Office will need to reschedule. ; ordrng 1 W11607637 (Control)"

Arrived on site to install parts on refrigerator GX5SHDXVB03 for gasket issues. Replaced both RC door gaskets and damper WPW10196393 with new door gasket W11368721 x2. Verified proper fitment and seals. Unit working as designed. NO WATER LEAKS OBSERVED DURING SERVICE.

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Arrived onsite WED500CMW0 and found unit pulley stripped. Used motor WPW10396039 to repair due to stripped pulley. Unit is now operating as designed. Advised customer on repair.

"Arrived on site for a microwave WMH32519HZ07 with a burning smell. I found visible damage to the diode so I replaced the magnetron wpw10693025, capacitor w10850446 and diode w11256462 and heated a glass of water. Unit is operating as designed."

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site for a washing machine model MVW6500MBK1 that has a locked lid and won't drain. Inspected unit and work area. The customer advised that the unit sounds like something's running but won't actually drain or unlock the lid. I did confirm the customer's complaint and found water at the bottom of the tub. I plugged the machine in and heard a buzzing sound coming from underneath but found no water draining. We used a chop bag to remove the water, and I removed the drain pump. I found the impeller broken, causing the issue. I replaced the drain pump W11399437 and tested the unit. I found the machine working and operating as designed with no leaks present during operation. Call complete."

"Arrived on site to replace previously diagnosed led light harness, per marcone description the harness needs to come withthe light lenses, but they are missing, spoke to office and will reorder the harness and it needs to be verified that the lenses are in the package before rescheduling with customer for next visit office to reschedule ; ordrng 1 W10617592 (Switch led light harness with lenses)"

"Arrived on site for making too much ice, then stopped making ice. Ran diagnostic, pump,shutting off water early,compressor powered onmwaited no frost forming diagnosed a leak in the system unit will need a new bin thermistor, recirculating pump,evaporator and compressor. ; ordrng 1 WPW10218037 (Evaporator) and 1 W11735041 (Compressor) and 1 W10843131 (Drier) and 1 W11506635 (Access valve)"

Arrived on site to replace outer case and found new one damaged. Ordering new one office to reschedule ; ordrng 1 W11417441 (Cabinet) and 1 2hours (2 hours)

Arrived on site to install ordered parts for a MFW7020RF0 washer. Installed the control w11747034 and calibrated it. Ran a factory cycle and not getting any errors Unit is operating as designed. No leaks detected while on site.

Arrived on site for a cooktop WCG97US6HS05 with a loose igniter. I verified the issue and replaced the igniter w11507531. Also replaced main burner wp8286815. Tested all burners and unit is operating as designed. No leaks detected while on site.

"Arrived to 4208 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

Arrived on site for unit not working. Inspected unit found f5 e1 error stored lid lock fault. Inspected latchand found debris inside latch area not allowing the latch to lock properly. Removed debris and tested latch to co firm locking now. Ran normal cycle and showed customer unit locking. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site for washer MODEL NUMBER not filling properly. Inspected unit and work area. Customer reported several prior repairs, with filling issues persisting after the last one. Previous tech advised against using extra power option, but customer noted concerns on normal and quick wash cycles, with others filling better. All cycles complete, despite water levels. Tested unit; no stored error codes. Tested both valves; both drew in water properly. Advised the customer that low water levels may relate to cycle selections and unit programming, which senses and adjusts automatically. Explained no changes possible to programming. Called Whirlpool tech line and spoke to Steve (SR # 21277788). He confirmed that based on all data provided, the unit operates as designed; no further repairs are needed. NO WATER LEAKS OBSERVED DURING SERVICE."

"Arrived on site to replace previously diagnosed handle, front glass and name plate, replaced and tested unit is now functioning as designed job complete installed W11741357, W11730234,W11178521"

"Arrived on site to test unit for not working properly, tested unit found drain pump engaging bur not pumping water out, replaced pump and tested unit is now running as designed no leaks detected job complete installed W11396717"

"Arrived to 1145 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site for electric range model WFES3330RZ0 with issues on multiple burners and oven temperature. Inspected unit and work area. Customer reported right front burner stays hot regardless of setting, left front burner activates only inner ring, and oven cooks slower than expected, requiring longer times than recipes. Tested both front burners; confirmed right front issue, but could not replicate left frontboth inner and outer rings glowed and heated as designed. Tested oven at 350?F; temperature fluctuated between 366?F and 306?F, averaging 336?F. Calibrated unit up 10 degrees; now fluctuates with average of 347?F. Explained how to access oven calibration to customer in case of future issues. Did not have infinite switch W10857622 for the right front burner on hand. Ordered infinite switch W10857622 and rescheduled customer for 10/22.; ordrng 2 W10857622 (RF and LF infinite switches)s"

Arrived on site for dryer always showing vent error. Found not errors stored. Ran test and found vern to be restricted. Removed from wall and verified vent is blocked in wall. Wet to outside and customer cleared out a nest. Recommend vent cleaning. Dryer in good working order. Call complete

Arrivec on site for washer stuck in drain loop. On arrival i confirmed issue and found control w11603810 bad and replaced it. Tested unit and found it working as designed. Call complete

"Arrived on site to find motor just sitting on floor. First checked voltage coming out off coktop when different speeds are selected, proper voltage coming to blower. Connected blower and found it working perfect. It does indeed have all 3 speeds. Found problem. To be the vent. Vent is outlet is only a small cutout. Customer feels no difference cause the vent does not allow more airflow. Customer will need to have vent repaired. Blower was always working as designed. Call complete. No parts."

"Arrived on site for microwave oven combo not sitting flushnas before. Removed oven from wall. Found the right side legs is not sitting on the bottom floor, bottom floor is not the full length of the oven space. Left mount is half on and right side is completely off. Called tech line to document. Case#21279503. Oven working as designed. This is a install issue. No parts."

"Arrived on site to inspect refrigerator WRX986SIHZ04 door handles coming off and the doors not closing properly. Upon further inspection, I found the FC door handle set screw missing on the left side, and the customer had saved it when they found it had fallen out. When I went to put the set screw back into the handle, I found the left side of the FC door had scratches from installation (photos). I attempted to install the set screw and it would not hold. When I removed the handle, I found the right side of the FC door was badly scratched at the handle (photo). I advised the customer of my findings, and he advised that the installer used a drill to install the handles. I found the threads for the set screw were stripped on the left side of the handle. I was able to get the handle re-threaded and the set screw installed. I re-installed the handle and was able to get the left set screw tightened enough to hold it until I can return to replace the handle. Also, I found the unit is not leveled. I leveled the unit and tested the RC door functions and holding the doors at approximately 45 degrees open, and when I let them go, they close on their own and not swinging wide open. I am ordering the FC door handle and scheduled return service for 10/22/25. No water leaks were observed during service. ; ordrng 1 W11045125 (FC door handle)"

"Arrived onsite MEDX655DW1 for not drying clothes. Found power supply correct. Dryer internal airflow optimal and heat cycling. Temp probe and external duct examination indicate exhaust efficiency is sub 50%. Advised on long duct maintenance requirements. Dryer is operating properly, duct needs to be cleaned to restore function."

Arrived onsite WRS325FDAM04 and found inefficient compressor causing cooling loss as confirmed by no evidence of low charge accompanied by weak frost pattern and poor cooling. Repaired by replacing compressor W10309988 and adding access valve W11506635 and uv drier WPW10143759. Tested joints and pulled vacuum for 20 minutes; held. Charged to spec and observed good lowside pressure and good heat exchange on the discharge line. Advised customer on repair and advised observing unit for proper cooling. No leaks observed at time of service.

"Arrived on site to inspect washer WTW6157PB0, not starting a cycle and showing an error code. Upon further inspection, I found the unit unplugged and plugged it in. I placed the unit in diagnostics showing error codes F0E3-overload, F5E3-lid lock failure, and F7E9-locked rotor. I cleared the code and continued with testing, and found that the lid won't lock. I gained access to the main control and lid lock and found the lock broken. When I went to install a new lock assembly, I found the assembly on the unit was different. I researched the parts number and found that due to the model number being incorrect on the ticket with the last engineering digits off by one number, the parts sent with me today are incorrect parts. I advised the customer of my findings. I tilted the unit back to inspect the gearcase and components underneath the unit. I found no gearcase oil, and all parts look good. I am ordering the main control, lid lock assembly, and lid strike, and the office will schedule return service due to the availability of the parts. Unit left unplugged for safety and no water leaks observed during service. ; ordrng 1 W11670519 (Lid latch assembly) and 1 W11789821 (Main control) and 1 W11789818 (Strike)"

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WFG320M0MS0 for gas smell. Upon arrival customer stated a strong gas odor is present during the preheat cycle. Verified complaint by engaging a bake cycle and confirmed a noticeable gas odor during ignition and preheat. Performed inspection of burner assembly and found the air shutter fully open, creating an improper air-to-gas mixture and incomplete combustion. Adjusted air shutter leaving it approximately 10% open to achieve correct flame characteristics. Re-tested bake cycle with customer present, odor no longer present and burner flame now steady and properly mixed. Advised customer to operate range hood during use to ensure proper ventilation. Contacted SAFETY to document under case number 21072522. Unit is now running as designed, no gas leaks detected, no parts installed, job complete."

"Arrived onsite for WTW4816FW3 washer not working. Found long fill error. Found both valves operating as designed however thunder had been pulled from install and out on the porch so, it is very likley water supply in laundry room is not correct or only a single hook up is being used. Advised customer on findings. No parts. All checks good."

Arrivec on site foot washer needing w11603811 control. On arrival i installed part and tested washer. Found it working as designed with no leaks. Call complete

"Arrived on site to inspect refrigerator or producing ice. Upon further inspection, I checked temperatures and measured 0 degrees FC and 37 degrees RC. I found that the ice maker only cycle 1 or 2 times in a week. Checked the valve and valve is operating as designed. I chebked the ice tray thermistor and it read out of spec. I replaced the ice maker due to the bad thermistor. I tested the ice maker and is now operating as designed. No water leaks observed during service. W11700250"

"WFW8300SW00: Removed and replaced main control board WPW10525351. Powered unit up and put it into a normal wash cycle; unit filled with water and agitated, and drained no leaks at time of service."

"Dishwasher model WDT970SAHZ0. Removed and replaced wash motor w11087376 and dispenser assembly w10861000. Tested unit; dishwasher filled, washed, and drained out. No, leaks detected at time of service."

"Arrived on site to inspect dishwasher not running or cleaning. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F4E3. I verified proper voltage to the motor however the motor was not running due to becoming seized. I replaced the motor and sump assembly. I reassembled and tested the dishwasher and the dishwasher is now operating as designed. No water leaks observed during service. WPW10482480"

Model JFFCC72EHL03. Customer stated that the refrigerator was making a loud buzzing or ticking noise. Verified noise coming from fresh food evaporator. Noticed that drain pan was plugged and frozen over; cleared drain pan and de-iced fresh food evaporator. Replaced evaporator cover assembly W11610998. Powered up refrigerator and verified it no longer makes noise and is cooling properly. No leaks detected at time of service.

Arrived on site to install previously diagnosed and ordered part. I installed the left and right fc brackets and reassembled and tested the door. The door is now operating as designed and the refrigerator is operating as designed. No water leaks observed during service. W11241268 W11241580

"Dishwasher GU2400XTPS7. Customer stated standing water remained in the bottom of the tub after cycles. Customer showed video confirming water above sump assembly. Removed sump assembly filter and replaced drain pump WPW10348269. Filled dishwasher with water multiple times; drained fine. Checked drain hose, which was good with proper loop. Advised customer to run normal wash cycle and call back if issue persists. Dishwasher working as intended; no visible leaks during service."

Arrived on WRF767SDHZ04 not holding temps well in rc. Customer explained there is chattering/vibration noises on and off. I found the damper to not be opening properly and chattering to be from the plastic gears. I replaced the WPW10479155 CONTROL and explained to the customer to give it a bit to cool down again as that's the only solution left due to the control and ui being replaced prior visit. Unit is cooling as designed. No leaks. Call complete.

Arrived on WED560LHW2 for dis0lay not showing properly. I found correct voltage going to the ui but the leds burnt out. I replaced the W11378949 console and unit now operates as designed. Call complete. Maintenance not onsite for signature

"Arrived on site for refrigerator KRMF536RPS01 with complaint of condensation build up. Upon arrival , inspected unit. Found center divider seems to be warped . I placed a straight edge and confirmed. Uploaded pictures. Contacted Techline and spoke with George. I sent in requested photos and temperature readings of divider. This call will be sent in for review . Case # 21273394. Job complete"

"Arrived on site , replaced door handle , and UI console trim , W11449263, W11542168. Tested cook top all burners are functioning. Oven is preheating . Construction not on hand to sign ticket. Job complete"

"Arrived on site, found fz draw broken . Replaced bin . All functioning properly now . Nomwater leaks detected at time of service. Job complete"

Arrived on site to test unit for light not working. Test unit and found broken light bulb. Replaced light bulb test unit and unit test good job complete.

Arrived on WDF332PAMS0 for unit with leaking seal. Upon arrival unit is sitting in the middle of the apartment unhooked. I inspected for Amy signs of water trails and found none. I advised the leasing office they need the unit hooked upmfor further testing so we can see where it is leaking. Office to RS when unit is accessible for testing. No parts installed. ; O-emld tckt

Arrived on KRFC136RPS00 refrigerator with rust on back left corner. Spoke with builder onsite and he stated that we done 2 weeks ago and it wasn't rust they cleaned off the adhesive and it looks as designed. No issues with unit. Call complete. No parts installed.

Arrived on site for dryer WED4850HW0 with complaint of takes multiple cycles to dry. Upon arrival test polarity and is correct. Ran vent test and failed. Removed vent hose from unit and test air flow and now passes. Ran a heat test and heats correctly. Unit is operating as designed. Advised customer to have exterior of vent cleaned. Job complete

Arrived on site for dryer WED4815EW1 with complaint of intermittently does not operates and takes several cycles to dry. Upon arrival checked polarity and is correct . I ran vent test and passed. Ran a timed dry cycle for :30 minutes and unit heats and operates correctly. I cannot duplicate an issue at this time. Job complete

"Arrived on site formwasher leaking from start of filling . Bellow , valves in good shape . Ran valve and water is shooting right out the top of draw . Found dispenser housing missing inside top. Ordering dispenser . No other leaks detected at time of service. Return set 10/22. Maintenance not on hand to sign ticket ; ordrng 1 W11524105 (Dispenser)"

Arrived onsite for previously diagnosed parts. I took apart the dryer and found the incorrect drum was ordered and sent. The drum required will be ordered W10545923. Office to RS. ; ordrng 1 W10545923 (Drum Assm)

"Arrived on site to look at model WTW4816FW3 for customer complaint of drain pump running constantly, found issue with control board. I replaced control under S153EB unit tested good. Part used w11603810"

"Arrived on site to diagnose dishwasher not washing correctly. Ran a diagnostic test and confirmed that the unit was filling with cold water during operation. Drained and refilled the unit five separate times, and each time the incoming water temperature remained cold. Advised the customer that the dishwasher requires an incoming water temperature between 120?F140?F for proper cleaning performance. Customer stated that it takes a long time for hot water to reach the kitchen sink. Informed the customer that the dishwasher is likely filling before the hot water arrives, which can affect wash quality. Recommended having the hot water supply checked and ensuring hot water is run at the sink before starting the dishwasher. Unit otherwise operating as designed. Job complete."

"Arrived on site. Found unit not defrosting evaporator incased in ice. Defrosted evaporator, Ahmed heater passed,checked continuity passed,checked continuity on fuse passed,replaced the evaporator thermistor and main control. Powered unit on compressor and fans powered on. Used w11496886,wpw10383615"

Arrived on site at apartment 2106 to install previously ordered part. Replaced console W11378949. Test unit and is operating as designed. Job complete

"Arrived on site for washer not filling with water and stoppingafyer about 2-5 min. Entered diagnostics and found f8e1, f2e1. Found unit was not filling with cold water. Valve is activating but only a bit of water came out then stopped. Removed hose and found valve filter clogged. Removed and cleaned filter. Completed automatic test cycle. Verified operation. Call complete. No parts"

"Arrived on site for dishwasher not spraying any water. Entered diagnostics and found f4e3, f2e1, f7e1. Confirmed wash pump was energized but not pushing g water through. Replaced motor and sump assembly. Ran automatic test cycle. All components working. No leaks. Call complete. W11613479"

"Arrived on site to inspect washer WTW5010LW0 not draining. Upon further inspection, I placed the unit in diagnostics showing error code F9E1-long drain. I cleared the code and tilted the unit back, and inspected the drain pump harness. I found where the harness splits; the black wire was broken. I removed and replaced the lower main harness and removed a clip from the old harness and attached it to the tub and layed the drain pump harness across it for support, and calibrated the unit. Tested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed W11643701"

Arrived on site for washer MVWC565FW2 to install previously ordered part. Replaced console suspension W11130362. Test unit by running a spin cycle and unit is operating as designed. No leaks present. Job complete

"Arrived on site for washer not finishing cycles. Clothes are wet as they did not go through a fast spin. Customer says bulky and whites it does spin. Entered diagnostics and found no errors. Ran automatic test cycle and all components pass. Inspected unit and found black oil from gearcase. Agitator comes off. Clear under. Will need new gearcase and harness. Actustor, capacitor, Belt and splutch are worn and needs replacement. Reset for Mon am. ; ordrng 1 W11449840 (Gearcase)"

"Arrived on site to install previously diagnosed and ordered part. Upon arrival, before installing the main harness, I disassembled the unit to gain access to the harness. When I went to check voltage at the motor, I found the red wire at the motor harness, not fully inserted and locked in (photo). I pushed the harness connectors in and locked it in and tested the unit. The unit is operating as designed. I advised the front office staff and maintenance of my findings and repairs. No lint observed during service and no parts installed, job completed."

"Arrived on site for a range model WSES7530RZ0 that is not heating properly on all burners. Inspected unit and work area. The customer stated that her previous unit used to rapid boil on all burners, and she never had a problem, but this cooktop seemed to start boiling and would turn off and back on. She advised that she makes jams and that it requires a rolling boil to cook properly. She said this one doesn't allow her to do that. I test it the burners, checking for the burners to boil on a high setting. I found the burners would boil but did find the elements would cycle on and off. The customer felt like the machine wouldn't get hot enough for her to use for what she needs it for and that it takes a lot longer to cook than her previous model. I called Whirlpool Techline and spoke to Boyd SR# 21254891. He advised that this was normal operation and that this was how the unit was designed to work with the machine cycling the elements on and off. He stated that the machine will cycle between certain temperatures that were programmed into the machine and that there were no adjustments that could be made to the machine that would change how the cooktop would operate. He advised to make no further repair at this time as the unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site to replace gearcase and clutch on washer MVWC6ESWW1 that was not spinning. Removed and replaced the gearcase with new 3360629, and clutch with new WP8299642. Reinstalled the unit and tested. Found unit spinning as designed with no further issues. No water leaks found post service"

"MVWP575GW1 Arrived on site from previous visit to install parts. I installed control board, hub nut, splutch, latch, wire harness, shield,motor,and gearcase. Calibrated then tested product is working as its designed no water leaks visible from main water supply."

Arrived on WTW4816FW3 for noise during agitation. Customer showed a video and it sounded like worn cam teeth or a slight belt squealing. I replaced the cam and belt and tested unit. Unit no longer makes the noise and is operating as designed. No gearcase oil sighted. Call complete. Installed W10721967 SPLUTCH ASSM W AND W11239857 BELT.

Arrived on MVWP586GW0 for washer constantly draining and not spinning. I found a F3E1 pressure sensor failure present. Verified air dome is not blocked in any way. Replaced the W11657965 CONTROL BOARD and tested unit. Unit now operates as designed and i hear the drain pump running with no issues. Call complete. No leaks.