Service History 589 - Appliance Express

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Austin, TX 78737

Kevin

Job Details: 05/27/2022

"Arrived on site and replaced heating element for service pointer W11540964 replacement is covered by special project code, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Kyle, TX 78640

Tyler L

Job Details: 05/27/2022

Arrived on site for complaints of no power. Found good voltage and polarity at the wall. Found good voltage to control. Found unit unresponsive. Installed new console and power was restored. Ran tests and unit is functioning properly. Used vent tester and found good airflow. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Kyle, TX 78640

Tyler L

Job Details: 05/27/2022

"Arrived on site for install of new door. Installed new part and transferred shelves, handle, and hinge over. Job complete."

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/10

Near Austin, TX 78745

Leonardo

Job Details: 05/27/2022

Arrived on site to test unit for damaged inner door. Replaced inner door.Test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Austin, TX 78704

Leonardo

Job Details: 05/27/2022

Arrived on site to test unit for shorted ui. Test unit and found 38.9v on white wire and 82v on white wire. Called Techline and confirmed customer needs electrician job complete. File#7733756782

We serviced a

WHIRLPOOL MICROWAVE

Model KHMS2056SSS2

Near Austin, TX 78746

Leonardo

Job Details: 05/27/2022

Arrived on site to test unit for unit sparking. Test unit and found wave guide damaged. Called Techline and per Techline unit is non repairable job complete. File#7733755571

We serviced a

KITCHENAID MICROWAVE

Model KEMS378SSS05

Near Austin, TX 78746

Leonardo

Job Details: 05/27/2022

Arrived on site to test unit for ui error code. Replaced control board. Test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS3

Near Austin, TX 78746

Leonardo

Job Details: 05/27/2022

Arrived on site to test unit for unit not starting. Test unit and found chopper blade clogged. Cleared chopper blade test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Cedar Park, TX 78613

David S

Job Details: 05/27/2022

Arrived on site for ice maker arm being broken. I inspected the unit and work area. I found the clip for the arm broken on the ice maker. I installed a new ice maker. I tested the ice maker and found it working as designed.

We serviced a

JENN-AIR RANGE

Model JGRP548HL01

Near Austin, TX 78733

Leonardo

Job Details: 05/27/2022

Arrived on site to replace broil igniter. Replaced igniter test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Leander, TX 78641

Vincent

Job Details: 05/27/2022

"Arrived on site for oven, inspected unit and work area. Tested oven and found bake igniter not glowing. I then pulled range out and tested all igniters and found the bake igniter in the upper oven open. I then tested unit and its now operating as designed. No leaks observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Leander, TX 78641

Vincent

Job Details: 05/27/2022

Arrived on site for dishwasher not drying. Inspected unit and work area. I set unit in diagnostics and found no stored error codes. I then ran a diagnostics cycle and passed all test. Advised CX to use rinse aid and open door to vent. No water leaks observed during service. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Hutto, TX 78634

Cliff

Job Details: 05/27/2022

Arrived on site to diagnose a refrigerator that is not producing ice properly. Found fill cup frozen over and thawed cup. Tested unit and all is working properly at this time. No leaks were found at time of service.

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Hutto, TX 78634

Cliff

Job Details: 05/27/2022

Arrived on site to diagnose a dryer that is not starting. Found belt broken and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Hutto, TX 78634

Cliff

Job Details: 05/27/2022

Arrived on site to replace door for refrigerator. Replaced rc door and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Hutto, TX 78634

Cliff

Job Details: 05/27/2022

Arrived on site to diagnose a range with a burner not working. Found soil buildup in center burner preventing flame from spreading. Cleaned burner and tested unit. All is working properly at this time.

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Cedar Park, TX 78613

David S

Job Details: 05/27/2022

"Arrived on site for front right burner continually sparking after it had ignited. I inspected the igniter and found it in good condition. I tested voltage to the unit and found good voltage. I gained access to the spark module, and replaced the module and switch Harness. I reassembled the unit and tested it. I found it working as designed. Job complete."

We serviced a

WHIRLPOOL FREEZER

Model JS42NXFXDE01

Near Dripping Springs, TX 78620

Kevin

Job Details: 05/27/2022

Arrived on site and inspected refrigerator and found several interior lights out. Replaced all lighting per Service pointer W11606409 s-code S84638. Job complete

We serviced a

WHIRLPOOL VENTHOOD

Model WVU17UC0JS0

Near Dripping Springs, TX 78620

Kevin

Job Details: 05/27/2022

"Arrived on site and inspected vent hood in town it will hold up a sheet of printer paper while running, showed customer this vent hood is rated at 270 CFM and how it compares to other models. Also found filter screens were not installed properly. Fixed this and also showed customer that Lock screw needs to be removed in order for clip to move, job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Leander, TX 78641

Kimo

Job Details: 05/27/2022

Arrived onsite for range oven not working. Upon inspection I found that the unit was flashing f1e0. Internal board failure. I power cycled unit and found no change. I replaced control and tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Georgetown, TX 78628

Kimo

Job Details: 05/27/2022

Arrived onsite to install previously diagnosed pats. Upon arrival I installed new Sump&motor and owi and installed unit and found unit operating as designed. Job complete.no leaks

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Jarrell, TX 76537

Gerry C

Job Details: 05/27/2022

Arrived to instal previously diagnosed and ordered parts. I removed and replaced the suspension and basket parts and re-calibrated the machine. I tested within manual and automatic service modes and the unit operated as designed. No leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near Jarrell, TX 76537

Gerry C

Job Details: 05/27/2022

"Arrived to inspect cooling issue. I found the return air ducts for the refrigerator to the freezer were plugged with ice, preventing airflow and causing the RC temperatures to elevate and the freezer to badly frost. Further inspection revealed the lower front metal border at the bottom of the RC liner had a gap that was approximately 50% the overall length of the opening. The gap was completely open and light could be seen all the way to the floor under the unit. I was able to correctly re-form the metal and fully seal the gap and test. I removed all ice and frost and the unit started operating as designed. No leaks observed during service."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Jarrell, TX 76537

Gerry C

Job Details: 05/27/2022

Arrived to inspect panel damage. I verified the damage to the control panel and removed and replaced. The home has just closed and warranty verified. Operational test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Pflugerville, TX 78660

Wesley

Job Details: 05/27/2022

"Arrived onsite for broken adjuster and installed adjuster kit under 2 year Factory builder store warranty. Advised customer on repair, all checks good. Unit is now operating as designed."

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Kingsbury, TX 78638

Andrey

Job Details: 05/27/2022

"Arrived on site to test unit for front right burner not heating, tested unit found unit has extreme structural damage, console cover, supports and Back covers are heavily dented customer has attempted to fix it, doors are not lining up do to the frame being lopsided, cosmetic damage will not be cover by warranty, found also that power was not connected to switch, connected harness to switch, now the burner is heating, customer in a process law suit against retailer, at this time job complete"

We serviced a

GE REFRIGERATOR

Model CFE28USHBSS

Near Georgetown, TX 78633

Lou

Job Details: 05/27/2022

"Arrived on site to to install previously diagnosed and ordered parts. Due to the main control, evap fan and evap cover fan failures, I removed and replaced all mentioned parts and tested. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Austin, TX 78733

Luis

Job Details: 05/27/2022

"Arrived on site for no ice. Ran diagnostics icemaker not running through a forced cycle diagnosed a defective icemaker,installed a new icemaker ran harvest test passed,ran fill test passed.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506EPA01

Near Austin, TX 78746

Luis

Job Details: 05/27/2022

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer replaced led modules with updated leds all leds working as designed. Autho S84638"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Leander, TX 78641

Kimo

Job Details: 05/27/2022

"Arrived onsite for to install properly diagnosed pats. Upon arrival I installed no console,new console, and new turntable plate. Ant tested unit and found operating as designed. Job complete."

We serviced a

GE REFRIGERATOR

Model DSE25JGHECBB

Near Pflugerville, TX 78660

Wesley

Job Details: 05/27/2022

Arrived onsite for house rattling when pressure changed on house tap. Secured and dampened hose line after determining issue. All checks good. Unit is now operating as designed.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ06

Near Pflugerville, TX 78660

Wesley

Job Details: 05/27/2022

Arrived onsite for icemaker getting stuck and motor timing out. Replaced icemaker. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Austin, TX 78738

Brandon

Job Details: 05/27/2022

"Arrived onsite for customer complaint of unit leaking, found leak coming from wash motor assembly, I replaced wash motor, unit tested good."

We serviced a

LG REFRIGERATOR

Model LMXC23796S01

Near Austin, TX 78738

Brandon

Job Details: 05/27/2022

"Arrived onsite for customer complaint of no ice and frost in freezer, I reset ice maker, temperatures tested good, found signs of air leak in freezer. If problems continue, will need ice maker.

We serviced a

WHIRLPOOL OVEN

Model JJW2830DS03

Near Austin, TX 78738

Brandon

Job Details: 05/27/2022

"Arrived onsite to replace console, after replacing, unit tested good.

We serviced a

WHIRLPOOL DRYER

Model WED86HEBW0

Near Lakeway, TX 78738

Brandon

Job Details: 05/27/2022

"Arrived onsite for customer complaint of unit not starting a cycle, found failed thermal fuse. I replaced thermal fuse, unit tested good on air dry as well as heat dry, instructed customer to have vent cleaned."

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near New Braunfels, TX 78132

Andrew

Job Details: 05/27/2022

Arrived on site to test unit for lights not turning off and not heating properly. Found both door switches not aligning with doors properly. Readjusted door switches and lights now engaging properly. Unit heated to 350 properly. Advised customer to download app and get unit connected to WiFi. Job complete.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Luling, TX 78648

Andrey

Job Details: 05/27/2022

"Arrived on site to replace previously diagnosed control, capacitor and shift actuator, replaced parts, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW01

Near Luling, TX 78648

Andrey

Job Details: 05/27/2022

"Arrived on site to replace previously diagnosed bellow, door hinge,replaced bellow, hinge and boot clamp, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

JENN-AIR RANGE

Model JGRP548HL00

Near Harker Heights, TX 76548

Tyler

Job Details: 05/27/2022

Arrived on site for range needing previously diagnosed parts. Upon arrival confirmed prior issues and installed previously diagnosed parts. Tested unit and found oven functioning as designed and no other damages were found on unit as a whole. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM04

Near Lampasas, TX 76550

Tyler

Job Details: 05/27/2022

Arrived on site for refrigerator needing previously diagnose gasket. Upon arrival confirm complaint and install required part. Then reassembled door and found that gasket could fully seal as designed. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Lampasas, TX 76550

Tyler

Job Details: 05/27/2022

Arrived on site for refrigerator dispensing water incorrectly and customer is not able to set calibration fill. Upon arrival confirmed this you and found that the protective fill on guide had popped out of place causing water fill line to not dispense downward correctly. I was able to replace a fill guide and then reassembled the unit and was able to aCCurately calibrate the dispenser to the required levels. Found no leaks during repairs and unit is now functioning as designed call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS00

Near Waco, TX 76710

Jonathan M

Job Details: 05/27/2022

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Confirmed the customers complaint and found a defrost issue in the refrigerator section. Checked resistance readings through my thermistors and found the refrigerator compartment evaporator thermistor out of range registering 172 ohms. Replaced refrigerator compartment evaporator thermistor and the unit began to cool. Advise the customer to keep it on the unit and call back if any other issues persist. Call complete."

We serviced a

GE OVEN

Model PK956C0M1CC

Near Austin, TX 78702

Brandon

Job Details: 05/27/2022

"Arrived onsite for customer complaint of upper oven not heating, found failed broil element, I replaced element, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Lakeway, TX 78738

Brandon

Job Details: 05/27/2022

"Arrived onsite for customer complaint of unit not being level and not spinning the clothes dry. I leveled unit, ran calibration, and tested components, unit tested good after leveling and calibration."

We serviced a

LG REFRIGERATOR

Model LSXS26326S

Near Lockhart, TX 78644

Andrey

Job Details: 05/27/2022

"Arrived on site to test unit for ice clumping up, tested unit found ice maker is functioning correctly and not leaking, but ice cube got stuck in ice chute door causing warm air to penetrate and clump ice together, removed ice buildup, tested unit, unit is now dispensing properly, no air leaks were detected using light, ice door is shutting properly

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lockhart, TX 78644

Andrey

Job Details: 05/27/2022

"Arrived on site to test unit for no heat, tested unit found shorted thermal cutoff, replaced cutoffs unit is now heating, unit is venting good, potentially the vent hose got kink in back due to excessive slack, advised customer cut back to prevent future issues, unit is running as designed job complete"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Lockhart, TX 78644

Andrey

Job Details: 05/27/2022

"Arrived on site to test unit for excessive vibration, tested unit found all components running good, unit is leveled with no excessive vibration, customer stated that it only happens when washing heavier load, and towels, and when it happens most items get move to one side of washer, advised customer on proper loading procedures and of balance loads is what causing the unit to move around

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Waco, TX 76705

Jonathan M

Job Details: 05/27/2022

"Arrived on site for a washing machine that is not starting. Inspected unit and work area. Tested the unit in a normal water cycle and found the unit working as designed. Ran through diagnostics and did not find any stored air codes. Tested the unit in an auto test and the unit ran as designed. Advise the customer that the unit is working properly and asked the customer to try to start a load. Found the customer turning off the machine when trying to start the machine. When she finally did press the start button, she wasnt holding it long enough to actually start the cycle. Went over the user care guide with the customer and the unit is working as designed. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Temple, TX 76501

Jonathan M

Job Details: 05/27/2022

"Arrived on site for a dryer that is not starting. Inspected unit and work area. Customer advised the issue was actually that the unit will not power on at all. Checked voltage to the unit and found 6 V coming from line one to neutral, 122 V from line two to neutral, and 112 V from line one to line two. Checks voltage at the plug and found the same voltage. Advise the customer that they need to have an electrician fix their electrical supply to the unit. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WFE515S0JS0

Near Temple, TX 76502

Jonathan M

Job Details: 05/27/2022

"Arrived on site for a Range that is overheating and erroring out an F6 E1 (oven over temperature) error code. Inspected unit and work area. found the sensor a little low in terms of resistance but still within range. The customer advised that his previous baking cycle, the parchment paper lit on fire and burned inside of the oven cavity. Did find cinch marks on top of the oven sensor. Tested the unit in a bag cycle and found the pit boil element would come on and stay on. Watch the temperature was reached, the braille elements still stayed on. Advised customer that they he had a control issue and asked if he wanted to replace the thermostat as well. The customer agreed. . Replaced both parts and tested the unit. The unit began to work and operate as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Temple, TX 76502

Jonathan M

Job Details: 05/27/2022

Arrived on site for a refrigerator that has a broken coupler and coupler holder. Inspected unit and work area. Confirmed the customers complaint and found the chute and coupler both broken. Replaced both parts and tested the unit with the ice container. The unit began to dispense ice as designed. Call complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18IS6CBC

Near Lakeway, TX 78738

Brandon

Job Details: 05/27/2022

"Arrived onsite for customer complaint of unit freezing items in RC, found failed thermostat, I replaced thermostat control, unit tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Temple, TX 76504

Jonathan M

Job Details: 05/27/2022

"Arrived on site for a refrigerator that still not sealing the door gasket. Inspected unit and work area. Removed the door and did find that the slides were still intact and working. I did have to chisel off ice off of the slides. Check the door gasket and found that part of the door gasket was bowed inwards and even with a heat gun, was having a hard time sticking to the cabinet. Replaced the gasket and tested the unit. The unit began to seal properly and is working as designed. Call complete."

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXRE01

Near Austin, TX 78731

Luis

Job Details: 05/27/2022

"Arrived on site for no ice. Found no water or ice in icemaker,jumped power to valve from icemaker,water entering icemaker,diagnosed a defective icemaker replaced icemaker and harness powered unit on icemaker ran through a cycle and filled with water."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2314QPAA

Near Lockhart, TX 78644

Andrey

Job Details: 05/27/2022

"Arrived on site to replace previously diagnosed filter head, replaced filter head, getting water at the base of the door but no water at dispenser, do to the issue resolved in a timely manner, the water line inside FC door has frozen, set freezer to a higher temp, advised customer to lighten the freezer load to create better air circulation, water line should thaw out on its own if all required conditions are met, job complete"

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS01

Near Leander, TX 78641

Vincent

Job Details: 05/27/2022

"Arrived on site to install fuse. Tested all door switches and they where good adjusted some panels that was not letting door fully close. Magnetron previously installed was still good. Tested unit and is now operating as designed. Job completed.

We serviced a

MAYTAG WASHER

Model MAH5500BWW

Near Round Rock, TX 78664

Cliff

Job Details: 05/27/2022

Arrived on site to diagnose a washer that is not cycling properly. Found door boot torn

We serviced a

WHIRLPOOL DISHWASHER

Model WDF130PAHS2

Near Lampasas, TX 76550

Tyler

Job Details: 05/27/2022

Arrived on site for dishwasher not functioning or cleaning dishes. Upon arrival confirmed issue and after entering diagnostics I found an F4 E3 error code indicating a motor fault. After further testing I was able to verify that the main control was sending the proper 120 V to the motor but the motor will not turn on. Then replace the motor and sump assembly reassembled and tested the dishwasher and found it could fully cycle as designed during fill agitation and drain. Found no leaks during repairs or testing and inform customer that dishwasher is now ready for use. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Austin, TX 78748

Leonardo

Job Details: 05/27/2022

Arrived on site to test unit for unit not responding. Test unit and found led lights coming on but board not responding. Replaced control board test unit and unit test good job complete.

We serviced a

LG DRYER

Model DLE3400W

Near Austin, TX 78704

Tyler L

Job Details: 05/27/2022

"Arrived on site for complaints of no heat. Found unit tumbling with no heat. Checked voltage at the wall. While checking, found the outlet loose. When positioned a certain way, contact will be made and proper voltage will be sent. Ran unit again and found it heating correctly. Advised customer to contact electrician to have outlet inspected.

We serviced a

WHIRLPOOL DRYER

Model WHD3090GW0

Near Austin, TX 78703

Tyler L

Job Details: 05/27/2022

"Arrived on site for complaints of no power. Found proper voltage at the wall and to the control and UI. Found the UI not responding. Found new UI in box missing a spring. Took picture

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Temple, TX 76502

Jonathan M

Job Details: 05/27/2022

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the gear case, slider, and rotor and tested the unit. The unit began to work and operate as designed. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Georgetown, TX 78626

Gerry C

Job Details: 05/27/2022

Arrived to instal previously diagnosed and ordered part. I removed and replaced the turbidity sensor assembly and tested. The code cleared after the full service test mode and there were no leaks observed during service.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Round Rock, TX 78665

Cliff

Job Details: 05/27/2022

Arrived on site to diagnose a washer that has odd odors. Tested unit and found all is functioning properly at this time. Advised customer on possible solutions and cleaners that may help with issue. No repairs done today and no leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, TX 78633

Lou

Job Details: 05/27/2022

"Arrived on site to inspect moisture building up on countertop above dishwasher. Upon further inspection, I tested the unit in a normal wash with hi temp wash added. Cont@ted techline and spoke to Kurt and advised of the customers complaint and history with the unit. Kurt advised to place the hinges back where they were from factory and to replace the door gasket. Provided SR#7733757174. I removed and replaced the door gasket and reset the hinges and continued the wash cycle. The countertop did not create moisture while on site. I recommended that the customer allow the unit to finish the wash cycle and if the countertops began to sweat again to let our office know. No water leaks observed during service, job completed."

We serviced a

KENMORE REFRIGERATOR

Model 795.71092.111

Near Georgetown, TX 78628

Lou

Job Details: 05/27/2022

"Arrived on site to install previously diagnosed and ordered parts. Upon arrival, I pierced the system at the drier and found black oily substance from the drier. At this time, I advised the customer that completing the sealed system repair would not be beneficial as theres oil throughout the system and due to this, the system would continue to restrict even after completing the sealed system. Customer advised that they would purchase a new unit. Unit left unplugged and recommended that the customer not plug the unit in as oil would leak from the unit. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Pflugerville, TX 78660

Wesley

Job Details: 05/27/2022

Arrived onsite and repaired unit by replacing icemaker. Unit tests well and now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Manor, TX 78653

Wesley

Job Details: 05/27/2022

Arrived onsite and tested heater continuity and found new heater and old heater reading the same resistance. Replaced control and harness and fan motor. Tested unit. All checks good. Advised customer on repair. Unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Manor, TX 78653

Wesley

Job Details: 05/27/2022

Arrived onsite and found unit operating with failed gaskets Replaced gaskets to repair. Advised customer on repair.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Manor, TX 78653

Wesley

Job Details: 05/27/2022

Arrived onsite and found unit operating with no heat. Verified cause of failure to be insufficient power supply. Notified management of findings.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Austin, TX 78758

Wesley

Job Details: 05/27/2022

Arrived onsite and installed he plate. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Austin, TX 78757

Wesley

Job Details: 05/27/2022

Arrived onsite and installed door switch. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Florence, TX 76527

Kimo

Job Details: 05/27/2022

Arrived onsite for stand up freezer no cooling properly. Upon inspection I found ice buildup stoping wire flow. I removed ice and tested heating element and found that it was good. I found the bi-metal was place in the wrong spot I corrected the and found unit operating as designed. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78721

Tyler L

Job Details: 05/27/2022

Arrived on site for complaints of no power. Found unit unresponsive. Found good voltage at the wall and to the control. Installed new console. Power was restored to unit and now working properly. Tested unit and found all normal operations. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Austin, TX 78745

Luis

Job Details: 05/27/2022

"Arrived on site for no water or ice. Tested water dispenser no water,removed cover found harness not fully contacting leads,installed harness flushed tested water dispenser working,ran icemaker through a harvest passed and filled with water."

We serviced a

WHIRLPOOL MICROWAVE

Model AMV2307PFB04

Near Austin, TX 78724

Tyler L

Job Details: 05/27/2022

"Arrived on site for complaints of cracked door. Found cosmetic damage, took picture. Customer thought everything was covered. Advised that closing document will be needed to verify the unit will be under warranty. Also advised that cosmetic damage will not be covered.

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ABPN/XAA-00

Near Austin, TX 78704

Luis

Job Details: 05/27/2022

"Arrived on site for cooling complaint. Found evaporator incased in ice,found ice clear and think from drainage issue causing ice build up to raise on evaporator,checked back drain tubes clear. Customer will defrost unit the unit for at least 48hrs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Austin, TX 78702

Luis

Job Details: 05/27/2022

Arrived on site for cooling complaint in fresh food section. Ran diagnostics thermistor readings off checked average temp reading 55 and average low temp reading 33. Freezer working correctly diagnosed unit would need cover assembly that includes thermistors and the updated main control kit.

We serviced a

WHIRLPOOL OVEN

Model KFEG500EBS3

Near New Braunfels, TX 78132

Andrew

Job Details: 05/27/2022

"Arrived on site to test unit for not heating properly. Found open bake element. Replaced element, tested unit, unit is now working as designed.

We serviced a

GE MICROWAVE

Model ZSC1202NSS01

Near Georgetown, TX 78628

Lou

Job Details: 05/27/2022

"Arrived on site to inspect built in microwave not working. Upon further inspection, I found the unit on a table with the cover off and interior components exposed. Unit was unplugged. I tested all switches and they appear to be good, but the receptacles had burn marks on them. I tested the thermostats and found the magnetron thermostat bad. I jumped the thermostat wit( my jumper wire and tested the unit and found it operates as designed and is heating properly. I notified the office and recommended that the customer contact the office manager to discuss.

We serviced a

WHIRLPOOL DRYER

Model WED7000DW2

Near Dripping Springs, TX 78620

Kevin

Job Details: 05/27/2022

"Arrived on site and inspected dryer and found support wheels are dragging and belt replaced by homeowner may be too long and not providing enough tension. Cleaned wheels and replaced belt and loaded it with clothes and dryer is running properly, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Buda, TX 78610

Kevin

Job Details: 05/27/2022

Arrived on site and inspected washer and found basket is flaking or discolored. Will bring back basket and wash plate to ensure repair on next visit; ordrng 1 W10752283 (Washplate) and 1 W10752719 (Basket)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Round Rock, TX 78681

David S

Job Details: 05/27/2022

Arrived on site for lid latch error. I inspected the unit and work area. I found the strike broken. I am ordering the strike. Reschedule for Thursday 6/2/22.; ordrng 1 W11457841 (Strike)

We serviced a

KITCHENAID REFRIGERATOR

Model kscs25fjss01

Near Austin, TX 78733

Luis

Job Details: 05/27/2022

"Arrived on site for no cool. Found evaporator fan not running no voltage to fan motor,diagnosed a defective control ordering new control. ; ordrng 1 2203076 (Control) and 1 4389144 (Evaporator fan)"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Buda, TX 78610

Kevin

Job Details: 05/27/2022

"Arrived on site and found front panel is damaged and door doesnt closed straight because of it, both pieces will need to be replaced. Replace panel first this may be all thats needed.; ordrng 1 279443 (Panel) and 1 WP695737 (Door) and 2 WP8066092 (Lock)s and 1 W10906683 (Seal)"

We serviced a

MAYTAG WASHER

Model MHW8200FC0

Near Austin, TX 78749

Kevin

Job Details: 05/27/2022

Arrived on site and found washer will give an F1E1 error code as it goes into spin. This happens in regular and diagnostic cycle. Will need control board to correct issue and Dispenser kit per service pointer W11025472. Will also bring back rotor and stator. Will also need 2 technicians for stacked unit in a tray; ordrng 1 W10903186 (Dispenser kit) and 1 W10870751 (Stator) and 1 WPW10544980 (Rotor)

We serviced a

GE DISHWASHER

Model GDT545PSJ0SS

Near Austin, TX 78704

Leonardo

Job Details: 05/27/2022

Arrived on site to test unit for unit not working. Test unit and found unit leaking from drain hose. Also found unit not draining. Will order new drain hose and drain pump ; ordrng 1 WD24X29378 (Drain hose) and 1 WD19X25187 (Drain pump)

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Cedar Park, TX 78613

Vincent

Job Details: 05/27/2022

"Arrived on site for oven, inspected unit and work area. At arrival unit was not responding to touch screen. I cycled the power and unit stared to function as normal. Set unit in diagnostics and found error code stored F2E5. Unit will need a new UI and I will return with main control if needed. Office to order parts and reschedule when available. ; ordrng 1 W11296171 (UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Leander, TX 78641

Vincent

Job Details: 05/27/2022

"Arrived on site for refrigerator, inspected unit and work area. CX explained that crisper drawer was broken. Found endcaps broken that hold clear crisper drawer and center rail. Will order parts and office to reschedule to return. ; ordrng 1 W10874836 (Endcap) and 1 WPW10326469 (Center crisper rail)"

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW3

Near Leander, TX 78641

Vincent

Job Details: 05/27/2022

"Arrived on site for washer, inspected unit and work area. Set unit in diagnostics and found error codes stored F7E5 F0E3 F7E9 F0E5 F2E1. I the ran a diagnostics cycle and would not agitate or move basket. Will need to replace rotor motor and stator motor under extended warranty also inspected gearcase and its starting to leak oil will also need new clutch, slider, gearcase. Office to order parts and reschedule due to parts availability. No water leaks observed during service. ; ordrng 1 W11260238 (Rotor) and 1 W11195971 (Stator) and 1 W10734521 (Slider) and 1 W11393685 (Gearcase) and 1 W10754448 (Clutch)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Spicewood, TX 78669

Luis

Job Details: 05/26/2022

"Arrived on site for no lights and door issues. Found loose screw on right side door,tightened screw to door hinge tested door operation good. Found some leds dim while others completely off diagnosed a defective led module,per service pointer ordering all leds in fresh food and freezer section. Service pointer W11606409, autho S84638; ordrng 12 W11484836 (Led module with silver bezel)s"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Austin, TX 78723

Leonardo

Job Details: 05/26/2022

Arrived on site To test unit for unit making noise. Test unit and found noise coming from sump and motor running. Small noise not affecting use of the unit. Advised customer noise its normal job complete. ; ordrng 1 W11416363 (Sump and motor)

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Austin, TX 78753

Scott

Job Details: 05/26/2022

"Arrived on site to,replace lid . Unit has no power , lid is locked . Found control burned up ar water valve connection. No repairs done today . Unit will also need control and water valve .Need AUTHO; ordrng 1 W11096285 (Housing with valve and harness) and 1 W11105155 (Control) and 1 AUTHO"

We serviced a

AMANA RANGE

Model ACR4303MFB5

Near Austin, TX 78753

Scott

Job Details: 05/26/2022

"Arrived on site for oven not heating . Found it was left front cook top coil not heating . Turned on oven it is heating . Also both cook top indicator light are on . No error codes found . Found some black marks on switchs . Left front burner is not working . Ordering switches and elements to have if needed . Recepticals look in good shape . Call to set return ; ordrng 1 W11396790 (Elements) and 1 W11396792 (Elements) and 2 3148952 (Switch rf, lr)s and 2 3148954 (Switch lf,rr)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78723

Scott

Job Details: 05/26/2022

Arrived on site for washer not finishing load . Clothes are wet and not spun out properly. Ran diagnostics and got motor failing to reach max rpms error . Found belt install inside out . Causing it to slipp on motor pull hand cam. Installed belt correctly . Ran calibration and diagnostics. All checked normal. No water leaks detected at time of service. Job complete ; ordrng 1 W11368911 (Ui) and 1 W11305308 (Control)

We serviced a

SAMSUNG WASHER

Model WF45H6300AW/A2 01

Near Austin, TX 78738

Kevin

Job Details: 05/26/2022

"Arrived on site and found hose from dispenser to tub, sent a video to kb/service management. A new hose will be needed.; ordrng 1 DC67-00467A (Hose)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Austin, TX 78741

Joe Z

Job Details: 05/26/2022

Arrived onsite for Not Filling or Long Fill Times . Upon arrival ran diagnostics and got F9-E1 long drain error code. Inspected unit and found drain pump was energizing but not pumping. Found water in outer tub. Need to order drain pump. Office to reschedule ; ordrng 1 W10919003 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM0A

Near Manor, TX 78653

Joe Z

Job Details: 05/26/2022

Arrived onsite for continued issues with unit not cooling and ice build up on evaporator. Was told to call techline upon arrival. Inspected unit and find evaporator covered in ice and no air flow to RC. Called techline. Tech had me check for resistance at control for thermistors and heater. Both RC and FC thermistors passed. The heater should be 30 ohm got 89 ohm at control. Tech asked to check resistance at heater to be sure there was no harness issue. Checked At heater and got 89 ohm. Tech recommended replacing heater and ordering control in case that the heater took out the control. Ordering heater and control. Office to reschedule. Customer wants an ETA on parts and reschedule. Please ask customer to have unit off to help with the thawing process of evaporator.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Round Rock, TX 78681

Gerry C

Job Details: 05/26/2022

"Arrived to inspect frost in FC. I verified there was ice and frost within the FC chamber and I defrosted and removed it. I verified correct slide operation and lubricated the upper drawer slide areas with mfg approved food-grade silicone grease. I found the RC door does not close on its own as it should and the closer is present. The RC door also has a twist to it and the lower left corner is farther out than the top. Office to order door and closer and contact the CX when the special order part has arrived. No leaks observed during service. ; ordrng 1 13107554SQ (Door, RC, SS) and 1 WP12028505AP (Door closer)"