We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near Seguin, Texas 78155
Andrey
Job Details:
01/25/2023
"Arrived on site to test unit for not operating, tested unit found control unresponsive, replaced control and tested, unit is now now draining water properly, pump is humming but not pumping water out, ordering drain pump, office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, Texas 78739
Scott
Job Details:
01/25/2023
Arrived on site for leaking dishwasher. Ran diagnostics and found leak at left front corner . Ordering tub . Call to set return .; ordrng 1 W11409866 (Tub)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Spicewood, Texas 78669
Luis
Job Details:
01/25/2023
"Arrived on site for frost in freezer section. Placed flash light facing front left corner found light leaking from gasket corner,magnet strip in gasket slipped casing soft plastic not to seal to cabinet,ordering a freezer door also ordering adapter kit per service pointer. ; ordrng 1 W10864518 (Adapter kit) and 1 W10815699 (Freezer door) and 1 W10839793 (Nameplate), states that autho needed"
We serviced a
WHIRLPOOL OVEN
Model JGRP548HL01
Near Austin, Texas 78731
David S
Job Details:
01/25/2023
"Arrived on site for hing being defective on the small oven door. I spoke to the customer and found out the small oven door doesn't close properly or engage the door switch. I found the hinges wobble when closing and the inner panel is dented away from the switch not allowing it to close. I am ordering the hinges, inner panel, and latch. The office will reschedule when we have an eta on the parts.; ordrng 1 W11318335 (Inner panel) and 1 W11643896 (Left hinge small) and 1 W11390125 (Right hinge small) and 1 W11029221 (Latch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608EPA01
Near Horseshoe Bay, Texas 78657
Gerry C
Job Details:
01/25/2023
"KBSN608EPA01 Arrived to inspect lighting issue. The FC lights were dim and the RC were ok, except for one module. Per Technical Service Pointer #: W11606409 Rev F, Special Project #: S84638, 4 of W11632139 will be installed and costs covered by the MFG. Office to order parts and schedule return service. No leaks observed during service.; ordrng 4 W11632139 (Module)s"
We serviced a
GE REFRIGERATOR
Model GSS25IYNRHFS
Near Georgetown, Texas 78633
Lou
Job Details:
01/25/2023
"Arrived on site to inspect refrigerator water dispenser not working. Upon arrival, the customer advised thst the dispenser stopped working just as I arrived, which we have been unable to duplicate this issue. I tested the dispenser and could hear the valve getting energized but no water coming out at the dispenser. The customer advised that they have high water pressure so I tested the pressure at the wall and found it very high as I got approximately 8 ounces within 3-4 seconds. Spoke with CS regarding this issue and I am ordering the valve, filter head and reducing valve with water line and secured return servicE. No water leaks observed during service. When I was packing up and leaving, I tested the water dispenser one more time and the water began to dispense. ; ordrng 1 WR57X30890 (Valve) and 1 WR17X30702 (Filter head) and 1 8212547RP (Water line) and 1 W10786952 (Reducing valve kit)"
We serviced a
JENN-AIR OVEN
Model JMC2430IL03
Near Marble Falls, Texas 78654
Gerry C
Job Details:
01/25/2023
"JMC2430IL03 Arrived to inspect convection issue. I tested the convection bake and 325 and it preheated to 285 and then started cooling and got down to 170. I interrupted the cycle and when I pressed the start button again, preheating indication stopped and the unit started to cycle as if it were already preheated. There is an error with how the unit is calculating the preheat and the UI and main control should be replaced together. ; ordrng 1 W11451816 (UI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Seguin, Texas 78155
Andrey
Job Details:
01/25/2023
"Arrived on site to test unit for no cooling, tested unit found FC evaporator completely frozen over, found water in deli UI enclosure due to ice melting, defrosted evaporator and found evap fan not engaging, replaced evap motor, deli UI and Control UI, powered unit on evaporator developed a good frost pattern but when putting FC back together noticed that the door switch is not functioning properly, ordering door switch, office to reschedule ; ordrng 1 W11291142 (Door switch)"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Dripping Springs, Texas 78620
Kevin
Job Details:
01/25/2023
Arrived on site and inspected microwave and found control panel is crooked. While removing it to inspect mounting points harness connector broke off. Will need a new control panel and will bring back all brackets and trim to ensure it mounts straight on next visit.; ordrng 1 W11600632 (Control panel) and 1 W11235470 (Side support) and 1 W11235471 (Side support) and 1 W11312201 (Trim) and 1 W11239805 (Trim) and 1 W11239807 (Rail)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, Texas 78717
Vincent
Job Details:
01/25/2023
"Arrived on site for dryer, inspected unit and work area. Customers complaint was dryer not working. I tested unit and found the door switch not operating properly and the thermal fuse out. I then tested unit and found that the start switch is also stuck on the on position will also need to be replaced. Scheduled customer to return ordrng 1 WPW10446920 (Start switch)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS950ESS02
Near Austin, Texas 78739
Scott
Job Details:
01/25/2023
Arrived on site for center and right front burners flame too high . Tried to adjust valves . Could get outer flam down but center burner was either too high or not enough causing cook top to try and keep igniting . Ordering valves . No gas leaks detected. Call to set return . ; ordrng 2 W11199023 (Valves)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Austin, Texas 78745
Scott
Job Details:
01/25/2023
"Arrived on site for for no cool fridge . Found both sections room temp. Ran compressor test, unit would click and not start . Installed new start device . Unit would click , hum loudly then shut down . Pulling about 9.8 amps when trying to start . Ordering r600 kit , nitrogen, compressor,evap, service port , uv drier . Weigh 3 hrs No water leaks detected at time of service. Call to set return ; ordrng 1 Weight3hrs and 1 Nitrogen and 1 R600kit and 1 Serviceport and 1 Uvdrier. and 1 W11574734 (Compressor) and 1 W11598434 (Evap)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ05
Near Austin, Texas 78744
Scott
Job Details:
01/25/2023
Arrived on site for control freezing . Found unit will just go to soften with out any key presses . Ordering door . Call to set return .; ordrng 1 W11196131 (Mw door ss)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, Texas 78744
Scott
Job Details:
01/25/2023
Arrived on site for washer not performing properly. Found nut on cam assembly issuing causing washer to make a lot of noise when unit goes into spin . Replaced cam with truck stock part # W10721967. Reran diagnostics all checked normal. No water leaks at time of service. Job complete ; ordrng 1 W10721967 (Cam)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, Texas 78741
Matthew
Job Details:
01/25/2023
Arrived onsite for dishwasher not washing properly. Arrived onsite for dishwasher not cleaning dishes properly. Upon arrival inspected unit. Ran diagnostics and found 4-3 error code. Ran test and motor was energizing but only partially. Ran normal load and found that motor does not stay on but is pulsating throughout the wash. Ordering control and sump and motor assembly. Notified landlord and landlord will be reaching out to warranty company. Office to reschedule ; ordrng 1 WPW10605057 (Sump and motor) and 1 W11109156 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Austin, Texas 78746
Wesley
Job Details:
01/25/2023
Arrived onsite and found f7e1 and f7e6 errors and pound buzz when motor is energized but no motion. Found capacitor is reading open line. Ordering capacitor to repair. Office to reschedule due to part availability. ; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Belton, Texas 76513
Paul
Job Details:
01/25/2023
"Arrived onsite for a washer still making noise during agitation. I found the gear case failing and grinding. I replaced the gear case and performed the DLMS calibration cycle. I ran the service diagnostics cycle and the washer completed the cycle and worked as designed. I added a load of clothes for the customer and tested. The grinding noise from the gearcase was gone but when the unit was in fast agitate there was a metal groaning sound when it would stop to the left. It would make the sound twice. In slow agitate the sound was not there. The sound can be heard more from the back left corner. I am ordering the suspension, basket, wash plate, and another gearcase. The customer is going to see if Lowes will replace it. If Lowes replaces the washer the customer will let the office know. Ordering W11550891 agitator, W11400156 suspension, W11400156 basket, and W11449841 gearcase. Office to RS.; ordrng 1 W11550891 (Agitator) and 1 W11400156 (Suspension) and 1 W11400156 (Basket) and 1 W11449841 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Driftwood, Texas 78619
Kevin
Job Details:
01/25/2023
"Arrived on site and inspected refrigerator and found a surface dent on the right hand side of the freezer side of door, took one picture. A new freezer door will be needed; ordrng 1 W10815701 (Door) and 1 W10839793 (Nameplate)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Manor, Texas 78653
Joe Z
Job Details:
01/25/2023
Arrived onsite for buttons get stuck. Upon arrival test unit and buttons get stuck with cut out holes on housing. Found that the left side bracket screw hole on switch control may be stripped and not allowing bracket to be installed securely causing switch control to push back too far. Ordering switch control . Office to reschedule ; ordrng 1 W10851619 (Comtrol)
We serviced a
WHIRLPOOL FRIDGE
Model n/a
Near Austin, Texas 78739
Scott
Job Details:
01/25/2023
"Add on . Arrived on site for fridge not making ice . Ran harvest test , IM is flexing and valve activated. Found fill tube full of ice . Found valve dripping . Ordering valve . No water leaks detected at time of service. Call to set return ; ordrng 1 W11455388 (Valve)"
We serviced a
WHIRLPOOL DRYER
Model LEQ7030KQ1
Near Round Rock, Texas 78664
Vincent
Job Details:
01/25/2023
"Arrived on site for dryer, inspected unit and work area. Customers complaint was a water line busted in attic and flooded the laundry room so they wanted to make sure dryer was in good shape after that. I removed back panel and inspected all fuses and thermostats and they where good. I also inspected the heating element and was in perfect condition. There was no lint collected in the dryer. I inspected the door switch and found it broken and will need to be replaced. ordrng 1 WP3406107 (Door switch)"
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Austin, Texas 78758
Vincent
Job Details:
01/25/2023
"Arrived on site for cooktop, inspected unit and work area. Customers complaint was error code F47. I called FAdrian SR7735577283 and fallowed testings and said to replace the module. After replacing the module I programmed unit to code 23 and tested. It was showing error code f12 FC 69-31. Called Adrian from techline said to also check ohm out the large hot plate and it showed to be bad. ordrng 1 W10857232 (Module) and 1 WPW10396549 (Hot plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Bastrop, Texas 78602
Joe Z
Job Details:
01/25/2023
"Arrived onsite for frost build up on back of drawer. Upon arrival, found entire base of RC has a sheet of 1/2 ice. The entire evaporator and cover is covered with solid ice about 5thick. I removed the entire sheet of ice at base and chiseled enough ice to view drip pan. The drip pan is bowed. Also found that the UI has digits that are fading. Contacted Service management for assistance. Checked FC temperature setting and is at sub zero. Believe that the freezer temperature has caused the drain line to freeze causing further ice build up. drip pan and UI. The drip pan may just need to be shimmed. ordrng 1 W10848301 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Pflugerville, Texas 78660
Cliff
Job Details:
01/25/2023
Arrived on site to diagnose a washer that is not cycling properly. Found shifter not moving properly due to failed control and shifter assembly. Both parts will need to be replaced to complete repairs. Repairs need to be authorized by management of facility prior to setting return appointment. ordrng 1 W11368855 (Control) and 1 W11212745 (Actuator)
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXPA2
Near Austin, Texas 78738
Leonardo
Job Details:
01/25/2023
Arrived on site to test unit for broken wheels and loud noise when opening the door. Test unit and found all wheel broken on bottom rack. Also found noise coming from door link. Will order wheel and will need to replace door link. ordrng 3 W10195416V (Wheels)s
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, Texas 78739
Kevin
Job Details:
01/25/2023
"Arrived on site and inspected washer and found hot water is off, after correctly this started manual diagnostic test and found washer is not agitating. Inspected lower assembly and found actuator arm is not in cam kit ring. Resecured arm with a screw and washer and it will not pop out again. While doing so found gearcase is beginning to leak. 1 W11454734 (Gearcase) and 1 W11550891 (Agitator) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL RANGE
Model W3CG3014XS
Near Austin, Texas 78717
Vincent
Job Details:
01/25/2023
"Arrived on site for cooktop, inspected unit and work area. Customers complaint was unit sparking and possible flame from knobs. I called the safety team from Whirlpool and spoke to Michael SR#7735552884 and explained of my findings. It looks like a spill got into the knobs and shorted the harness and spark module. Michael from safety said its not a manufacturer defect.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, Texas 78747
Scott
Job Details:
01/25/2023
"Arrived on site for microwave tripping breaker . change breaker . Unit is still tripping breaker , also tripping when on different non gfi breaker . Talked to SW , had me look at interlocks . Found door and switches having a lot of play in closing and opening which might make monitor go to ground . Ordering interlocks and door . Call to set return ; ordrng 1 W11173813 (Door ss) and 1 W11551761 (Inter lock) and 1 W11551558 (Interlock)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Austin, Texas 78723
Matthew
Job Details:
01/25/2023
Arrived onsite for washer leaking from back. Upon arrival inspected unit. Found leak coming from supply hoses. Customer stated hoses are about 10 years old. Recommended replacing faulty hoses. Customer would like for us to complete repair.ordrng 2 TJ75SSFFB (Fill hose)s and 1 TJ90HYP38 (Y fitting)
We serviced a
JENN-AIR OVEN
Model JJW2430IL00
Near Marble Falls, Texas 78654
Gerry C
Job Details:
01/25/2023
"Arrived for convection bake issue. I found the unit would not get over 280 during convention bake. All functions were available during service mode testing, including the convection bake ring. Immediately after service mode test, the unit slashed an F9E0. Due to the erratic behavior, the unit will require the UI and main control to be replaced, after supply voltages are checked and verified.
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Salado, Texas 76571
David Z
Job Details:
01/25/2023
"Arrived on site to diagnose dryer that had been blinking wrinkle control, also blinking lights for check vent. Customer advised that they also had a little water on the floor after incident. Checked for errors and found F4E3 and F4E4 errors. Checked venting and found unit seems to be moving air, however the vent hose in the rear of the unit is crumpled / choking flow. Recommended customer change vent to a rigid style metal vent to prevent choking the airflow. Ran unit and found good heat, no other failures present. Neighborhood is under heavy construction and likely created a power surge that threw the low voltage error and blinking lights. Unit working as designed at time of service. Call complete."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Little River-Academy, Texas 76554
David Z
Job Details:
01/25/2023
"Arrived on site to diagnose washer that was not spinning clothes out on most cycles. Customer said they can usually run rinse and spin to finish, but doesn't finish on its own. Checked errors and found low fill code. Ran diagnostic cycle and found super slow fill coming from the cold valve. This is causing the unit to timeout on fill and cancel cycle. Replaced inlet valve and retried. Verified all working as designed. CAll complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Georgetown, Texas 78633
Lou
Job Details:
01/25/2023
"Arrived on site to inspect wall oven/microwave combo unit microwave light not working. Upon further inspection, I found the internal light in the microwave is not coming on when opening the door. I tested microwave and the light continued to fail. I uninstalled the unit and removed and replaced the bulb and found the old bulb had burnt out. Placed the unit back in the cabinets and retested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Georgetown, Texas 78626
Maurice R
Job Details:
01/25/2023
Arrived on site for a oven not heating. On inspection found the broiler works and bake does not. Flipped the leads on the spark module board and the issue flipped. The bake works now and broiler does not. Installed new spark module and the issue is fixed. The unit is operating as designed No gas leaks detected during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS03
Near Austin, Texas 78704
Wesley
Job Details:
01/25/2023
Arrived onsite for ice not dispensing and found shaft alignment issue. Disassembled and repaired alignment without parts. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Austin, Texas 78749
Luis
Job Details:
01/25/2023
"Arrived on site for noise complaint and no cool. Unit powered off at time of visit,powered unit on compressor powered on bottom section of evaporator frosting correctly,ran diagnostics thermistors all passed,power cycled unit compressor powered on removed cover checked harness and connections good. Advised customer to let unit run if noise reoccurs and cooling issue to check for ice and record noise."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Austin, Texas 78732
Luis
Job Details:
01/25/2023
"Arrived on site. Removed evaporator cover defrosted evaporator,replaced harness,cover and installed updated control kit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Lakeway, Texas 78734
Luis
Job Details:
01/25/2023
Arrived on site for cooling issue. Removed evaporator cover found ice build up on evaporator found damaged and broken wire at liner harness called tech support per tech support unit is unrepairable Sr#7735576113
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Austin, Texas 78749
Leonardo
Job Details:
01/25/2023
Arrived on site to test unit for unit givign F2E1 error. Test unit and unit working correctly at this time. Customer said the error code come sometimes when shes cooking and she opens the door and steams or heat comes up towards the console. Called Techline and per Techline customer will need to cover up food that could cause to much steam and that theres nothing we could replace SR#7735574070 job complete.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near New Braunfels, Texas 78133
Andrew
Job Details:
01/25/2023
"Arrived on site to test unit for not starting. When plugged unit in, unit instantly engaged drain pump. Found standing water in tub. Removed water from tub and replaced pump and run cap. Unit completed diagnostic cycle with no issues. No leaks detected. Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Canyon Lake, Texas 78133
Andrew
Job Details:
01/25/2023
"Arrived on site to replace previously diagnosed control per Techline. Installed control and found lights still now working. Rand service tests 73,74,75(door switch states) and all tested good. Manually engaged lights in service test 44 but no lights. Found voltage correct at control and through harness in cabinet leading to connection. Upon further inspection found when evap cover was replaced by previous tech connections were crossed. Crossed connections to designated areas and lights now working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID RANGE
Model KSIB900ESS3
Near Canyon Lake, Texas 78133
Andrew
Job Details:
01/25/2023
"Arrived on site to test unit for warming drawer scraping on ground. Found drawer was not connected to rails on front side. Placed drawer in designated area and now working as designed. Also found console was not on properly. Fixed console and console cover, unit working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Killeen, Texas 76543
David Z
Job Details:
01/25/2023
"Arrived on site to diagnose refrigerator that was losing cool on the RC. Found freezer evap frozen over again, causing lack of airflow to RC. Ran through diagnostic mode and found heater does come on. Checked errors and found error for defrost sensor. Replaced defrost thermistor. Retested and confirmed heater still working. Unit should be working as designed once defrosted, but if issue happens again control needs to be replaced. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Fort Hood, Texas 76544
David Z
Job Details:
01/25/2023
"Arrived on site to follow up on washer that was banging around and going off balance. On arrival inspected unit and found no current codes. Ran unit in high speed spin and found minimal vibration coming from the unit. I checked the level and found unit heavily leaning to one side. When I got under the unit I found that the floor is very unlevel with slick tile. So if unit moves at all when it's leveled, it goes off level. All functions with the machine are good, but the feet are maxed out in some spots to level on the floor. Advised putting some non slip pads under the feet to keep it from moving on the slick floor and pushing the level off. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Georgetown, Texas 78626
Cliff
Job Details:
01/25/2023
Arrived on site to diagnose a dishwasher that is leaking. Found clamp on drain hoses too tight and has crimped drain hose. Replaced damaged hose and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS3
Near Georgetown, Texas 78626
Maurice R
Job Details:
01/25/2023
Arrived on site for dishwasher not drying. On inspection found that the upper arm was being blocked by utensils in the lower rack. Informed the customer that the unit to work right that the arm needs to spin. Took a amp reading on the heating element and it was 4.5amps. The unit is working as designed. No water leaks detected during service.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lago Vista, Texas 78645
Maurice R
Job Details:
01/25/2023
"Arrived on site for previously diagnosed parts. Installed the gear case,clutch,stator wash plate and slider. Tested unit in diagnostics mode and is working as designed. No water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Lago Vista, Texas 78645
Maurice R
Job Details:
01/25/2023
Arrive on site to replace defective pump. Installed new pump and tested unit. No leaks this time. Unit is operating as designed.
We serviced a
WHIRLPOOL OVEN
Model KFEG500ESS6
Near Uhland, Texas 78640
Andrey
Job Details:
01/25/2023
"Arrived on site to test unit for no heat in oven, tested unit found unit receiving proper voltage, tested bake element and found it not received voltage, inspected wiring and found L2 grounding out, rearrange wiring, fixed wires with butt splice, tested unit unit now functioning as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC416FW0
Near Kyle, Texas 78640
Andrey
Job Details:
01/25/2023
"Arrived on site to test unit for agitator not moving, customer stated that unit has warranty and will find needed paperwork and submit to office to verify if unit has any warranty, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Kyle, Texas 78640
Andrey
Job Details:
01/25/2023
"Arrived on site to test unit for lid separating,tested unit found glass has separated from the lid, and right hinge rubbing do to failed lid, replaced lid, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Seguin, Texas 78155
Andrey
Job Details:
01/25/2023
"Arrived arrived on site to test unit for no ice production, tested unit found grid cutter broken and ice sheets accumulating on top, replaced grid cutter, test tested unit unit developed a sheet of ice and cut it, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Seguin, Texas 78155
Andrey
Job Details:
01/25/2023
"Arrived on site to text u it for leaking dual valve, tested unit found valve has cracked again due to excessive amount of cold air penetrating enclosure, inspected all seals on ice maker and found Facia heater wire penetration gasket was not in place causing cold air from icemaker to blow into valve enclosure, sealed in the penetration replaced valve from truck stock W11482383, cycled ice maker through diagnostics, completed cycle and filled with water, unit is now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMT55511KS02
Near Austin, Texas 78737
Kevin
Job Details:
01/25/2023
"Arrived on site and found microwave is unplugged and sitting on the kitchen counter. Customer states that when they first attempted to install it they first set it in the cabinet location without mounting kit installed and plugged it in. This is when they heard buzzing noise. Noise is no longer present heated a cup of water to ensure microwave is working properly. Sent a short video to KB/service management of microwave working properly and no excessive noise, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model MMV1175JZ00
Near Nolanville, Texas 76559
Tyler
Job Details:
01/25/2023
Arrived on site for microwave needing previously diagnosed control. Upon arrival installed part and found control ui functionality restored. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Killeen, Texas 76542
Tyler
Job Details:
01/25/2023
Arrived on site for range not heating correctly. Upon arrival confirmed issue. Found no errors in diagnostics but did find door seal came loose and not sealing correctly. Realigned seal and tested range. Found ACU not sending power to broil during preheat and unit not heating past 310 when set to 350. Replaced ACU and oven sensor. Retested unit and found unit preheated to 352 after 20 minutes when set to 350. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS0
Near Copperas Cove, Texas 76522
Tyler
Job Details:
01/25/2023
Arrived on site for refrigerator to cooling/door sensor getting triggered even when doors were shut. Upon arrival confirmed issue. Found failure in door sensor and traced it back to broken deli ui harness. The dc load failed because of harness break and leading to temporary cooling issue. Replaced deli door harness and found full functionality restored to unit. Call complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorena, Texas 76655
Jonathan M
Job Details:
01/25/2023
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the tub, basket, gear case, stater, rotor, filter, spanner nut, wash plate, and screws. Tested the unit and diagnostics and everything ran and operated as designed. Call complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Austin, Texas 78734
Luis
Job Details:
01/25/2023
"Arrived on site. Found a defective right side fresh food door gasket,removed defective gasket installed a new door gasket checked door seal good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Fischer, Texas 78623
Andrew
Job Details:
01/25/2023
Arrived on site to replace element per special project. Element unit currently has is updated version and no need for replacement. Found unit did not fall into special project and other issue were the source. Knock out was not removed from disposal when dishwasher was installed. Unit completely unleveled and causing leaking towards the front. Leveled unit and removed knock out. Unit ran 3 diagnostic cycles with no issues and verified all components receiving proper voltage and engaging. No leaks detected. Job complete .
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, Texas 78750
David S
Job Details:
01/25/2023
Arrived on site to install previous diagnosed part. I gained access to and replaced the console. I programmed the console and verified they are now on version 31. I tested the oven and found it heating properly. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Copperas Cove, Texas 76522
Tyler
Job Details:
01/25/2023
Arrived on site for washer not stopping hot water from entering tub. Upon arrival confirmed issue and found inlet valve stuck open. Replaced valve and tested unit. Found no leaks and valve shutting off as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Austin, Texas 78736
Luis
Job Details:
01/25/2023
"Arrived on site. Found fresh food led module strobing diagnosed a defective led module,replaced led module lights working as designed. Ran diagnostics unit passed all diagnostic test"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lorena, Texas 76655
Jonathan M
Job Details:
01/25/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the user interface and consul and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Waco, Texas 76712
Jonathan M
Job Details:
01/25/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the icemaker and tested the unit in diagnostics. All tests ran as designed. Call complete.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS09
Near Seguin, Texas 78155
Andrey
Job Details:
01/25/2023
"Arrived on site to test unit for water dripping out from dispenser, customer stated that it drips a 1-2 drops of water when he pours a cup, adjusted dispenser tube, it did improve but still getting 1 drop of water 1/2 second after the cup is poured, explained to customer that it is absolutely normal to get a drop of water after, called tech line to document SR#7735580719, was advised to direct customer to whirlpool customer service no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Seguin, Texas 78155
Andrey
Job Details:
01/25/2023
"Arrived on site to replace previously diagnosed TT motor, replaced motor,tested unit,unit now running as designed,job complete"
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL00
Near The Hills, Texas 78738
Leonardo
Job Details:
01/25/2023
Arrived on site to test unit for right front burner not coming on. Test unit and found loose wire at switch. Secured wire test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, Texas 78702
Wesley
Job Details:
01/25/2023
Arrived onsite for not washing dishes and found motor failure. Repaired by replacing the sump and motor assembly. All checks good.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Lakeway, Texas 78738
Leonardo
Job Details:
01/25/2023
Arrived on site to test unit for left front burner not coming on. Test unit and found burner head no allowing gas to come through. Replaced burner head test unit and unit test good job complete. Only used 1 burner head.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704LPA
Near Spicewood, Texas 78669
Leonardo
Job Details:
01/25/2023
Arrived on site to replace spray arm and manifold. Replaced all parts test unit and no leaks present at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, Texas 78758
Vincent
Job Details:
01/25/2023
Arrived on site to install parts previously diagnosed parts. Installed new icemaker new dual valve and door gasket. Advised customer to allow 24hrs to start making ice. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WCG97US6HS00
Near Austin, Texas 78738
Leonardo
Job Details:
01/25/2023
Arrived on site to test unit for center burner releasing gas when off. Test unit and found faulty valve. Replaced manifold test unit and unit test good no leaks present at this time.
We serviced a
WHIRLPOOL VENTHOOD
Model KVWB606DSS3
Near Austin, Texas 78738
Leonardo
Job Details:
01/25/2023
Arrived on site to replace light assembly. Replaced assembly test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model Ksgb900ess5
Near Austin, Texas 78757
David S
Job Details:
01/25/2023
Arrived on site for range front left burner not igniting and the oven not igniting. I inspected the unit and work area. I found the knobs in the wrong place the simmer knob was on the center burner not the front left. I adjusted the burner head and found it igniting every time. I gained access to bake burner assembly and found thebair flow meter not set properly allowing gas to escape. I adjust the air flow meter properly. I tested the oven and found it working everytime. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, Texas 78754
Cliff
Job Details:
01/25/2023
Arrived on site to replace door for refrigerator. Replaced rc door and badge and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, Texas 78602
Joe Z
Job Details:
01/25/2023
Arrived onsite to install previously ordered part . Replaced electrode WPW10515459. Test unit and unit operates as designed. No gas leaks present at this. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bastrop, Texas 78602
Joe Z
Job Details:
01/25/2023
Arrived onsite for not making ice. Upon arrival found ice container full of ice. customer stated that the unit has been making ice. Inspected and test the ice maker and the icemaker is making ice during diagnostics. Am not finding an issue with ice maker at this time. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
UNKNOWN VENTHOOD
Model WVU17UC0JS0
Near Manor, Texas 78653
Cliff
Job Details:
01/25/2023
Arrived on site to diagnose a venthood with a fan not running. Found fan switch not fully wired and rewired it properly. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, Texas 78660
Cliff
Job Details:
01/25/2023
Arrived on site to diagnose a dryer that is not drying properly. Found clogged external venting preventing proper airflow through unit and venting issue will need to be resolved prior to using unit. Advised apartment office of issue and maintenance to clean vents.
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Bastrop, Texas 78602
Joe Z
Job Details:
01/25/2023
Arrived onsite for AUTOMATIC SOAP DISPENSER IS NOT WORKING. Upon arrival inspected unit and dispenser drawer is completely dry. Customer stated that she has been using pods. I put some detergent into dispenser and ran a quick cycle. Observed soap dispensing into tub and water is sudsing. Customer stated that the detergent dispenser will fill up with water. I have ran 3 quick cycles and not able to duplicate the issue. Unit is operating as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB02
Near Pflugerville, Texas 78660
Cliff
Job Details:
01/25/2023
Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier. Pulled vacuum and charged unit with refrigerant. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Paige, Texas 78659
Joe Z
Job Details:
01/25/2023
Arrived onsite to install previously ordered part . Replaced left front infinity switch WPW10434452. Test unit and unit operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Paige, Texas 78659
Joe Z
Job Details:
01/25/2023
Arrived onsite for lights not working. Upon arrival inspected unit and found FC module and top 5 RC modules out. The left and right side of RC are operating. Found the FC module has failed. Need to replace FC module. Replaced FC module and unit now operates correctly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Dripping Springs, Texas 78620
Kevin
Job Details:
01/25/2023
"Arrived on site and inspected range and found screws holding brackets for control panel are loose. Remove cooktop surface straightened the brackets and after reattaching control panel is no longer loose, job complete"
We serviced a
WHIRLPOOL VENTHOOD
Model UVL6036JSS0
Near Dripping Springs, Texas 78620
Kevin
Job Details:
01/25/2023
"Arrived on site and inspected dent hood and found left-hand side mounting point on switch housing is stripped. Replaced housing and it is now secure and works properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waco, Texas 76705
Jonathan M
Job Details:
01/25/2023
Arrived on site for a refrigerator that is not cooling the freezer or refrigerator section properly. Inspected unit and work area. Found evidence of a defrost issue inside of the freezer section. I ran the unit through diagnostics and found all tests pass. Gained access to the evaporator and checked all connections. Found the heater connector backing out of the connector to the freezer harness. Reattach the connector and check resistance on the evaporator thermistor . Found the evaporator thermistor slightly out of range comparative to the ice temperature. Replace the evaporator thermistor and tested the unit. The unit began working operate as designed. Advised the customer to call back if any other issues persist. Call complete.; used 1 Wpw10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Round Rock, Texas 78681
Vincent
Job Details:
01/25/2023
"Arrived on site for range, inspected unit and work area? Customer complaint was when the oven would come on it would click. I preheated the oven and explained to customer that the click is the spark for the flame to come on and its totally normal. Customer understood. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, Texas 78681
Vincent
Job Details:
01/25/2023
On site for upper rack adjuster broken. Inspected unit and work area. Installed the new set of adjusters and tested. No leaks observed during service. Job completed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, Texas 78745
Scott
Job Details:
01/25/2023
Arrived on site for dryer not drying properly. Found exterior vent flap clogged causing a restricted air flow. Cleaned vent . All checked normal. Job complete
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Austin, Texas 78745
Scott
Job Details:
01/25/2023
"Arrived on site for no heat dryer . Found igniter cracked . Replaced igniter , ran unit . Dryer is functioning properly and heating . No lint build up at time of service. No gas leaks detected. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Leander, Texas 78641
Kimo
Job Details:
01/25/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new control and console and tested unit and found that the unit is now responding. But the customer did not have water turned on to the house so I could not go any further with my testing p. Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cedar Park, Texas 78613
Kimo
Job Details:
01/25/2023
Arrived on site for a washer that is not spinning the clothes out properly. Upon inspection I found that the gear case was leaking but all other components were good. I replace the gear case and tested the unit and found unit operating as designed. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Cedar Park, Texas 78613
Kimo
Job Details:
01/25/2023
Arrived on site to install previously diagnosed parts. Upon arrival I tested the ice door for leaks and found none. I replace the damaged ice bin along with the ice maker. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cedar Park, Texas 78613
Kimo
Job Details:
01/25/2023
"Arrived onsite for a washer that will not go passed the sensing parts of the wash cycle. Upon arrival I pt unit into diag mode and found F7e4 code stored, upon further inspection I found that the rotor screw had cam loose upon further inspection I found that the slide was damaged I replace it and the clutch and the screw and tested unit and found unit operating as designed. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cedar Park, Texas 78613
Kimo
Job Details:
01/25/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed all ordered parts and tested unit and found unit operating as designed. Job completed
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Austin, Texas 78702
Wesley
Job Details:
01/25/2023
Arrived onsite and replaced the unit control. Unit is now operating as designed. All checks good. Advised maintenance on repair.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78723
Matthew
Job Details:
01/25/2023
Arrived onsite for washer Lo Flo error code. Upon arrival inspected unit. Tested unit and found valves energizing but very little water. Tested supply line and has good supply. Valves needed replacement. Unit was stacked. Unstacked to access valves. Replaced valves. Tested unit and unit is now functioning properly. Unit is receiving adequate water flow. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Del Valle, Texas 78617
Matthew
Job Details:
01/25/2023
Arrived onsite for refrigerator leaking from ice maker. Upon arrival inspected unit. Found leaking was from ice maker assembly. Disassembled and inspected. Found defective ice maker. Replaced ice maker and leveled unit. Ran test and confirmed unit is no longer leaking. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cedar Creek, Texas 78612
Matthew
Job Details:
01/25/2023
Arrived onsite for dishwasher panel not responding. Upon arrival inspected unit. Found UI display almost completely out. Replaced UI panel. Tested unit and unit is functioning properly. Job complete