Near The Hills, TX 78738
Luis
Job Details: 09/10/2019
ICE MACHINE WHIRLPOOL KUID308ESS1 Arrived on site for no ice. Ran diagnostics found recirculating pump powered on but not pushing water up to reservoir plate diagnosed faulty pump. Instaled new pump powered unit on ran diagnostics all test passed.
Near The Hills, TX 78738
Andy
Job Details: 09/10/2019
REFRIGERATOR LG LFXS29766S01 Arrived on site for refrigerator water/ice issues. Tested and inspected unit and found water tube inside RC door is leaking and freezing up creating issues. Could not locate on parts break down. Ordering part research. Office to schedule. Instructed customer to keep an eye on to avoid water damage.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Pflugerville, TX 78660
Joseph C.
Job Details: 09/10/2019
MICROWAVE WHIRLPOOL WMH31017HS1 "Arrived on site for “hood light not working” complaint. Inspected unit and found and found relay, on control, faulty. Removed and replaced control. Unit checks good. Bulb will replaced, due to being burned out.
Near New Braunfels, TX 78130
Brandon
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to replace ice door, after replacing, unit tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 09/10/2019
WASHER LG WM3700HWA.ABWEEUS
Near Wimberley, TX 78676
Robert
Job Details: 09/10/2019
WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of washer not filling properly. During diagnostics found that the latch is intermittently not latching properly causing the issue. Replaced latch and ran diagnostics and calibration and washer tested good and no leaks detected. Complete
Near Austin, TX 78758
Paul
Job Details: 09/10/2019
REFRIGERATOR MAYTAG MSF21D4MDH01 Arrived onsite for the refrigerator with a no ice condition. I found the motor not turning with voltage to it. I replaced the icemaker and tested the unit. The unit is working as designed. Call complete.
Near Temple, TX 76502
Al
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived to inspect unit cooling issues.Customer advised the unit began making ice and cooling after a power surge this past Friday.I Turned off cooling and unplugged in an attempt to reset the unit.Unit operates
Near Harker Heights, TX 76548
Al
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived to install previously ordered parts.Removed and replaced the defrost heater, harness and UI
Near Austin, TX 78727
Paul
Job Details: 09/10/2019
DRYER MAYTAG MEDB835DW4 Arrived onsite for the dryer that will come on but will not start. I tested the dryer and found it working as designed. After starting a couple of cycles I was able to get the unit to act up like ms stated. I found the UI changing selections on its own. There were no stored error codes. I power cycled the unit and tested again multiple times. The unit is now working as designed. I went over power cycling the unit with Ms if this ever happens again. Call complete.
Near Austin, TX 78723
Leonardo
Job Details: 09/10/2019
DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site to test unit for unit not washing. Test unit and found bad wash motor.
Near Leander, TX 78641
Lou
Job Details: 09/10/2019
COOKTOP WHIRLPOOL G9CE3065XB01 "arrived on site to inspect possible cooktop recall. Upon further inspection, I got a photo of the model/serial placard and notified the office MS. MS advised that per TPSS, this unit is NOT on the recall list. I advised the customer of the information and they did not need it serviced. Job completed."
Near Round Rock, TX 78664
Arthur B.
Job Details: 09/10/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived onsite for customer complaint of dishwasher not washing dishes. Found sump n motor not pumping water. Removed and replaced faulty sump n motor assembly. Reassembled and tested. Unit now fills,washes drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Burnet, TX 78611
Jonathan
Job Details: 09/10/2019
REFRIGERATOR KENMORE 795.7904331 "Arrived on site for refrigerator not cooling. Performed diagnostics mode and tested voltage to main control and found 120 volts tested voltage going out and found none. Found failed control.Removed failed control and installed new. Tested operation and found door switch working backwards. When door is closed, light and display comes on. Called LG tech support and spoke with David . Found wrong control on hand. Contacted parts department (SR). Found correct part number on control (see SD-QuickPic). Office to schedule appointment when ETA is available. ordrng 1 EBR77042534 (CONTROL) and 1 SEENOTE (OFFICE TO SCH)"
Near Florence, TX 76527
Arthur B.
Job Details: 09/10/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking from bottom. Tested unit and lower sprayarm wobbling causing water to shoot near bottom front. Also found on upper track wheel cracked causing rack to sag. All water connections were dry at time of service.; ordrng 1 W11157085 (wheel-uper) and 1 WPW10491331 (LOWER SPRAYARM)
Near The Hills, TX 78738
Luis
Job Details: 09/10/2019
REFRIGERATOR KITCHENAID KSSC48QVS02 Arrived on site for ice clumping and water leaking found ice door not sealing to housing diagnosed unit will need ice door and motor. Installed new ice door and motor tested dispenser good seal when ice door closes.
Near Cedar Park, TX 78613
Lou
Job Details: 09/10/2019
DRYER UNKNOWN LGB6300LW0 "arrived on site to inspect dryer squeaking noises. Upon further inspection, I turned the unit on and could not duplicate the noise. I removed the front panel and drum and found a large amount of lint debris inside the unit. Also found that the idler pulley was broken and both rollers had a large amount of lint debris built up around them and on the axle causing the rollers to not function well. Also found the belt is fraying. When inspecting the drum, I found that the rear seal was badly worn and causing metal on metal rubbing between the drum and back inner panel and also a large piece of the enamel missing inside the drum which over time could potentially begin to rust.I am ordering the drum and CNOTE-LSO PER CUSTOMER REQUEST No lint observed at the end of service. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10899578 (drum)"
Near Briarcliff, TX 78669
Robert
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of water leaking. During testing found that the refrigerator evaporator drain tube was clogged causing the water to leak on to the floor. Unclogged drain tube tested and everything is working fine and no leaks detected. Complete
Near Hutto, TX 78634
Chase
Job Details: 09/10/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site. Checked dishwasher no water entering the machine. Found inlet hose from valve to tub kinked causing no water to enter tub. Adjusted hose to proper position and tested. All checks good and no water leaks present. Job complete.
Near Austin, TX 78738
Andy
Job Details: 09/10/2019
WASHER MAYTAG MHW7100DC0 "Arrived on site for washer not operating properly. Tested and inspected unit and found failed control and WL switch. No water leaks present at time of service.; ordrng 1 W11029154 (CONTROL ) and 1 WPW10448876 (WL SWITCH)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 09/10/2019
WASHER WHIRLPOOL WFW8620HC0 "Arrived on site to install previous diagnosed part. Removed failed console and harness, installed new. Tested unit and found in GFCI outlet. Spoke with customer on outlet. All tested good, no water leaks present."
Near Austin, TX 78744
Kevin
Job Details: 09/10/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site and found water valves are dripping slowly into tub, replaced water valve and found there is call debris and granules inside both of the old valves. Just pictures. The home is on city water supply, Recommended to customer that the city be contacted to address the water supply issue. No water weeks from connections at time of service, job complete"
Near New Braunfels, TX 78132
Brandon
Job Details: 09/10/2019
DRYER MAYTAG MED6630HW0 "Arrived on site for customer complaint of dryer not powering on, found L1 was shorted to ground near terminal block, I patched wiring and installed new control and console. Unit tested good."
Near Granite Shoals, TX 78654
Jonathan
Job Details: 09/10/2019
REFRIGERATOR KITCHENAID KBLO36FTX04 "Arrived on site for refrigerator FC developing ice. Inspected unit and work area. Found front left drawer not in place and not allowing door gasket to seal. Found gasket on right side not sealing and toe plate hanging off and interfering with FC door. Removed drawer and corrected drawer rails. Heated gasket with heat gun to correct. Adjusted tighten toe plate. Added insulation to top of FC door gasket. Tested door operations. Tested all other operations. All tested good, no water leaks present."
Near Austin, TX 78757
Wesley
Job Details: 09/10/2019
DRYER WHIRLPOOL WGD70HEBW1 Arrived onnsite and found failed motor pulley and belt. Advised motor and blower and belt would be needed.
Near Austin, TX 78744
Kevin
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHB01 "Arrived on site and found icemaker and water valve has failed, after replacing both, icemaker filled with water immediately and is cycling normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78759
Wesley
Job Details: 09/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite and corrected unit inlet line heater being disconnected. All checks good. Unit is now operating properly.
Near Austin, TX 78738
Andy
Job Details: 09/10/2019
WASHER MAYTAG MVWB855DC3 Arrived on site for washer no operations. Tested and inspected unit and found failed console. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78746
Luis
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL KBFC42FTS07 Arrived on site for no ice. Removed ice bin ran diagnostics on optics found optics defective failed diagnostics unit will need new optics. ordrng 1 W10757851 (OPTIC CONTROL)
Near Austin, TX 78747
Kevin
Job Details: 09/10/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site and found power is correct but cut off has failed, found no airflow through lint screen. After removing vent hose from rear of dryer airflow returns. Replaced cut off and all functions have returned to dryer, explained to customer vent will need to be cleaned from the wall connection to the outside of the home before the dryer can be used again.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite. Customer advised unit has been working for 2 weeks. No further work performed.
Near Hutto, TX 78634
Chase
Job Details: 09/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2
Near New Braunfels, TX 78130
Brandon
Job Details: 09/10/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site to replace drain pump, after replacing pump unit tested good."
Near Round Rock, TX 78665
Chase
Job Details: 09/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 WDT750SAHZ0 Arrived on site to check dishwasher for upper rack falling down. Found wheel on left hand adjuster broken off and upper track stops very loose from rack overextending. Replaced upper rack adjuster kit and rack stops. Tested function of upper rack and ran test cycle. All functions check good and no water leaks present. Job complete
Near Round Rock, TX 78681
Arthur B.
Job Details: 09/10/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for customer complaint of SxS dual evaporator refrigerator not cooling in RC side. Found RC evaporator all frosted over. Removed evaporator cover and defrosted evaporator. Found RC thermistor not secured to evaporator. Secured thermistor and installed new fan cover. Reassembled and powered up unit. Unit began cooling immediately. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 09/10/2019
OVEN WHIRLPOOL WOS92EC0AS04 "arrived on site to inspect oven no operation. Upon further inspection, I found the unit unresponsive but still had power. I removed the unit from the wall and tested ohms to the fuse and it was open. I tested voltage to the unit and it showed 240V. I replaced the fuse and placed the unit in diagnostics showing no error codes. I tested the unit on Bake at 350 degrees. When the unit got to 170-175, the blower fan never came on. I removed and replaced the blower fan and retested. Unit temp inside the oven was above 170 and the fan came on immediately. Job completed."
Near San Marcos, TX 78666
Brandon
Job Details: 09/10/2019
DRYER WHIRLPOOL RED4516FW0 "Arrived on site for customer complaint of unit making loud noise and not circulating air, found roller wheel damaged and blower wheel cracked. I replaced repair kit and blower wheel. Unit tested good."
Near Copperas Cove, TX 76522
Al
Job Details: 09/10/2019
WASHER MAYTAG MVWB980BG0 "Arrived to install previously ordered part.AB assisted me in replacement of bearing, wash plate and hub.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete"
Near Pflugerville, TX 78660
Arthur B.
Job Details: 09/10/2019
DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not stopping. Removed console and found timer pins broken to harness. Removed and replaced timer. Reassembled and tested. Dryer not works as designed. No other issues found.
Near New Braunfels, TX 78130
Brandon
Job Details: 09/10/2019
WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site for customer complaint of unit not finishing cycle, I replaced drain pump, unit tested good."
Near Austin, TX 78759
Wesley
Job Details: 09/10/2019
DISHWASHER MAYTAG MDB7749AWW1 Arrived on site and restored function no parts.All checks good.
Near Austin, TX 78750
Paul
Job Details: 09/10/2019
REFRIGERATOR KITCHENAID KSSC42QMS01 Arrived onsite for the refrigerator with the dispenser motor running but not engaging the auger. I found where moisture had gotten under the ice chute that is foamed in the door causing it to break free and raise up. This is causing the ice bucket to raise up and causing the auger shaft not to engage the coupling in the bucket. The door would need to be replaced. Part number L2317875W would need to be ordered. Ordering c-notes.;
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/10/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site for unit that is not dissolving the soap pod. Tested unit and found that the wash motor has failed and is not circulating water. Replaced the pump motor assembly and tested. Operations are normal and water connections are all dry.
Near Austin, TX 78745
Kevin
Job Details: 09/10/2019
DISHWASHER AMANA ADB1100AWS
Near Horseshoe Bay, TX 78657
Jonathan
Job Details: 09/10/2019
OVEN KITCHENAID KOSE500ESS04 "Arrived on site for oven liner having damage after self clean. Ins unit and work area. Found minor smears in liner (see SD-QUICKPIC). Performed diagnostics mode and tested error codes. Tested all operations, all tested good. Spoke with customer on user care guide and to remove food particles before running self clean cycle."
Near Austin, TX 78727
Paul
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived onsite for the refrigerator with the filter light indicator not working and the control buttons not working. Ms stated the auger motor wasn’t working and the ice melted some and leaked water from the ice dispenser. Ms also stated the lights inside the unit had been acting up nut are working now. I found the auger motor frozen in the housing with ice. I found only 60 vac to the auger motor. I found the harness good. I found the evaporator motor cycling off intermittently. The unit has control issues and possibly a bad evaporator motor. Ordering WPW10226427 CNTRL-ELEC & W11036566 MOTOR-EVAP..; ordrng 1 W11036566 (MOTOR-EVAP) and 1 WPW10226427 (CNTRL-ELEC)
Near Kyle, TX 78640
Leonardo
Job Details: 09/10/2019
OVEN WHIRLPOOL WGE745C0FS01 Arrived on site to test unit for top burners not working. Test unit and found wrong power coming in. Found black wire had 0 volts white wire had 123 volts and red had 122 volts. White wire should have 0 volts not black. Spoke with Connor to get electrician to fix outlet job complete.
Near Kyle, TX 78640
Leonardo
Job Details: 09/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for unit not filling with water. Test unit and found float stuck in the up position making unit think it’s full of water. Secured float test unit and unit test good job complete.
Near Austin, TX 78735
Kevin
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and found on Test 56 E2 motor lost position attempted test 57 and motor did not cycle, Replaced ice maker and ran test 57 again and it is now operating normally, also ran tests 45 and it filled with water and test 15 and level sensor is operating properly, no water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Brandon
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of ice maker not working, I replaced ice maker, unit tested good."
Near Austin, TX 78744
Luis
Job Details: 09/10/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site for no cool. Found fresh food evaporator incased in ice diagnosed unit will need updated control and evaporator cover.ordrng 1 CNOTE (LM ONLY) and 1 W11333076 (CONTROL )
Near Pflugerville, TX 78660
Arthur B.
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite customer complaint of ice maker not working on French door refrigerator. Ran test 56 and found no error codes. Did find however water fill tube frozen. Removed ice box and cleared out water fill tube. Reassembled and tested. Water fills into icemaker mold with no issues. Set temperatures at 37F RC/-1F FC. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “noisy operation” complaint. Inspected unit and found condenser rubbing vibrating against frame. Inserted sealer between condenser and frame. Unit performing as designed. No leaks detected, at time of service."
Near Cedar Park, TX 78613
Lou
Job Details: 09/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher dispenser not dispensing detergent. Upon further inspection, I placed the unit in diagnostics showing error codes F3E3. I cleared the code and continued with testing. When the unit was supposed to be filling with water, no water was coming in. I found that the water valve under the sink was turned off. I stopped testing and turned the water on and retested. The unit operated as designed. I leveled the unit and advised the customer of my findings. No water leaks observed during service, job completed."
Near VLG O THE HLS, TX 78738
Robert
Job Details: 09/10/2019
WASHER MAYTAG MHW6630HC0 Arrived on job for complaints of water dispenser dripping water. During testing found that the washer was leaning to far forward. Had to raise the front feet to level the washer to stop the water from dispenser from coming out. Tested good and no leaks detected complete.
Near Leander, TX 78641
Lou
Job Details: 09/10/2019
DISHWASHER KITCHENAID KDFE104DSS5 "arrived on site to install previously diagnosed and ordered parts. Before installing the diagnosed parts, I placed the unit in diagnostics and tested showing no error codes. The unit began operating as designed but then the motor ran intermittently. I contacted Techline and spoke to JK and advised of my findings. JK advised to test ohms to the harness and if it ohmed out fine to replace the control. He provided File #7725816634. I tested ohms to all points of the harness and it was good. I removed and replace the control and retested. The unit operated as designed. I tested the unit in a normal wash cycle and it operated as designed. I tested the unit on ProWash cycle (customer selection) and it operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78758
Paul
Job Details: 09/10/2019
COOKTOP KITCHENAID KICU509XBL00 Arrived onsite for the cooktop displaying an F47 error code. I found the right side fuse open. The main control will need to be replaced. Ordering C-notes & W10857232 MODULE.; ordrng 1 C-NOTES (PSP OUT OF STOCK - OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10857232 (MODULE)
Near Round Rock, TX 78664
Tyler B.
Job Details: 09/10/2019
OVEN WHIRLPOOL n/a Arrived on site for unit dead after self clean. Found fuse blown replaced fuse and tested good. Heat functions working.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/10/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Removed and replaced failed icemaker. Replaced failing controls that are not turning on LED lights. All water connections are dry
Near Austin, TX 78745
Kevin
Job Details: 09/10/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site and found cold water valve is leaking and filling washer slowly when not in use, replaced water valve and ran test 51 and calibration 52 and all functions are operating properly. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL KSSO48QTX00 Removed and replaced broken ice bin. All water connections are dry.
Near Wimberley, TX 78676
Robert
Job Details: 09/10/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of error code F9 E1 long drain time. During testing found that the drain pump was clogged. Cleaned out drain pump filter and washer tested fine and no leaks detected. Complete
Near Austin, TX 78731
Luis
Job Details: 09/10/2019
REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site for water dripping from dispenser and no ice. Tested dispenser found no leaks from dispenser,found block of ice in bin and ice made on. Ran icemaker through a cycle,ice dumped from icemaker and filled with water with no leaks. Found magnetic stripped broken off from fresh food door gasket,mullion not defective,heater not energizing, diagnosed unit will need gasket and mullion. ordrng 2 W10830046 (GASKET)s and 1 W11177238 (MULLION)"
Near Manchaca, TX 78652
Kevin
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL KSSO48QTX04 "Arrived on site and inspected refrigerator and found auger shaft collar has dropped. This has lifted shaft and it is no longer making contact with auger motor. Replaced both and it is now operating properly. No water leaks from connections at time of service, job complete."
Near Austin, TX 78704
Leonardo
Job Details: 09/10/2019
DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived on site to test unit for heating element not working. Test unit and found f7e1 error code. Found wire to element had come off. Secured wire test unit and unit heating as designed job complete
Near Burnet, TX 78611
Jonathan
Job Details: 09/10/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for dryer not heating. Inspected unit and work area. Performed diagnostics and tested voltage to unit and found within range. Gained access to fuses and element. Found opened thermal cut-off. Removed failed thermal fuse and installed kit. Tested operation, all tested good.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/10/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived on site for unit leaking water. Tested unit and found that the inlet water valve had a bad seal and was leaking. Replaced housing and tested. Operations are normal and water connections are all dry.
Near Nolanville, TX 76559
Al
Job Details: 09/10/2019
RANGE WHIRLPOOL WFE540H0ES2 "Arrived to inspect range with F9E0 error.Confirmed the complaint and checked voltage at the wall and determined customer has aVoltage error at the wall.L1/L2 242L1/N 121L2/N 38 voltsProblem is with the outlet, not the unit.Customer will contact an electrician for repair.Job complete"
Near Kyle, TX 78640
Leonardo
Job Details: 09/10/2019
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site to test unit for unit catching fire. Found melted turn table motor and ring and plate and inside of unit.
Near Round Rock, TX 78665
Arthur B.
Job Details: 09/10/2019
OVEN KITCHENAID KEBS207SWH04 Arrived onsite for customer complaint of wall oven burning and chemical smell. Found prior customer used oven cleaner to clean oven and caused cleaner to be baked on bottom. Advised customer to use water and heat oven for 20-30 mins @ 350F to remove rest of residue. No other issues found.
Near Austin, TX 78728
Wesley
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on sitefor ff Evap freezing and corrected thermistor position. Also cleared all ice off of Evap. Unit checks good. Advised customer on repair.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 09/10/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for “poor wash performance” complaint. Inspected unit and found F08E01 error code. Checked valves and could find no issues. Found drain line too far down stand pipe. Adjusted drain line to within 4-4.5” of top of stand pipe. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Seguin, TX 78155
Brandon
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site to replace control, UI, and thermistor, after replacing parts, unit tested good."
Near Austin, TX 78738
Andy
Job Details: 09/10/2019
MICROWAVE GE CEB1599SJ1SS "Arrived on site for microwave not heating and turn table not turning. Tested and inspected unit and found failed filter board. Ordering part as will as fuse, fuse tested good but ordering new one to be safe. ordrng 1 WB27X11138 (FUSE) and 1 WB27X11140 (FILTER )"
Near Horseshoe Bay, TX 78657
Jonathan
Job Details: 09/10/2019
FREEZER MAYTAG MFF2558FEZ03 "Arrived on site for refrigerator in garage iced up in FC. Inspected unit and work area. Found iced up in front and freezing door switch frozen in closed position. Performed diagnostics and tested door seal. Found mullion heater not on and causing condensation at FC. Turned mullion on and added insulation under gasket and glued in. Tested door seal and operation. Spoke with customer on effects of high humidity . All tested good, no water leaks present."
Near Austin, TX 78728
Wesley
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on found lower icemaker harness severed. Replaced I’m assem. Unit is. Ow unit is operating as designed.
Near Austin, TX 78738
Luis
Job Details: 09/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool issue. Per customer unit will power off and clicking noise,power cycled unit,found clicking noise from main control. Installed new main control powered unit on compressor and fans powered on unit working as designed."
Near Georgetown, TX 78628
Jonathan
Job Details: 09/10/2019
VENTHOOD KITCHENAID KVWB606DSS2
Near Austin, TX 78701
Leonardo
Job Details: 09/10/2019
COOKTOP WHIRLPOOL CCG2523B Arrived on site to test unit for ignitors continue to ignite. Test unit and found right front burner nut not coming off to removed glass cooktop. Looked for part and part of of stock office to reschedule will need this part before removing cooktop. Will need to order WP7540P030-60 and new nut WP7103P178-60 new ignitor module WP71002749 ordrng 1 2HOURJOB (2 HOURS JOB ) and 1 PARTRESEARCH (PART RESEARCH ) and 1 WP71002749 (IGNITOR MODULE ) and 1 WP7103P178-60 (NUT) and 1 WP7540P030-60 (LARGE BASE BURNER )
Near Austin, TX 78745
Kevin
Job Details: 09/10/2019
DRYER MAYTAG MGDB835DW4 "Arrived on site and inspected dryer and found element connector is loose, after reseating inspected vent and found it is partially collapsed and there is lint buildup along the edges further impeding airflow. Recommended to customer that vent exit be replaced and vent cleared. No lint buildup in dryer at time of service, job complete"
Near Round Rock, TX 78681
Arthur B.
Job Details: 09/10/2019
WASHER MAYTAG MVWC565FW1 Arrived onsite for customer complaint of top load washer not coming on. Found green light on control not on as well. Removed and replaced DOA control board. Reassembled and tested. Washer now comes on as intended. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Belton, TX 76513
Al
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived to inspect massive frost buildup in the freezer compartment.Used my steamer to defrost the back wall.Sealed the entire unit to include the ff section due to major air gaps in unit.All water lines were dry at the time of service.Job complete
Near Austin, TX 78741
Leonardo
Job Details: 09/10/2019
MICROWAVE WHIRLPOOL WMH53520CS1 Arrived on site to replace diode and cap. Replaced both parts test unit and found unit working as designed no sparks and unit heating job complete.
Near Austin, TX 78756
Joseph C.
Job Details: 09/10/2019
WASHER WHIRLPOOL WFW5090GW "Arrived on site for “F26 error code/door locked” complaint. Inspected unit and found debris to be impeding operation of impeller. Drained unit and removed obstruction. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78738
Andy
Job Details: 09/10/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived on site for washer not spinning/Tripping breaker. Tested and inspected unit and found all operations are normal. Checked breaker box and found GFCI/AFCI breaker was replaced with another GFCI/AFCI breaker. Instructed customer that if it continues to trip breaker will need to be replaced with standard breaker if allowed. No repairs are needed at this time.
Near Jarrell, TX 76537
Arthur B.
Job Details: 09/10/2019
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived onsite for customer complaint of OTR microwave getting F1E4 error. Removed UI assembly and found frame damage. Called WPL Techline Dustin SR#7725814749 No further work performed.
Near Killeen, TX 76542
Al
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Arrived to inspect side by side refrigerator shuts off and spoils food.Confirmed the complaint and removed and replaced the UI and the main control and start device All water lines were dry at the time of service.Job complete
Near Seguin, TX 78155
Brandon
Job Details: 09/10/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of cooling issues, spoke with CS, I replaced control board, if problem continues will need ss tech."
Near Austin, TX 78741
Leonardo
Job Details: 09/10/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for unit giving shorted keypad error. Found unit giving F2E0 replaced board test unit by heating to 350 job complete.
Near Austin, TX 78717
Lou
Job Details: 09/10/2019
WASHER WHIRLPOOL NTW4516FW2 "arrived on site to inspect washer valve issues. Upon further inspection, I find that the hot water valve was cracked. I removed and replaced the valve and calibrated the tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78735
Lou
Job Details: 09/10/2019
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect oven door issues. Upon further inspection, I found that the right spring loaded hinge was damaged. I removed the unit door and I inspected it further and found that the right trim was damaged and the inner door panel was damaged as well. I advised the customer of my findings and am ordering the door hinge, both trims, lower door trim, and inner door panel and CNOTE-LSO PER CUSTOMER REQUEST.No gas leaks detected during service and door left off of unit for safety. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 WP8523177 (trim-door) and 1 WP9761344 (liner-door) and 1 WPW10299224 (hinge-door)"
Near Austin, TX 78705
Leonardo
Job Details: 09/10/2019
OVEN WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for oven not igniting. Test unit and found broken ignitor. Replaced ignitor and test unit and unit still not workin. Test unit and found bad control board. Will need to order new control board and customer will call to rescheduled. ; ordrng 1 W11126814 (CONTROL BOARD )
Near Austin, TX 78750
Paul
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived onsite for the refrigerator with a no ice condition. I found the FC at 13 degrees which is not cold enough to get the icemaker to harvest. I found the condenser coil packed with animal hair. I vacuumed the coil and tested the unit. I found the unit going into a harvest but the icemaker not energizing the fill valve. I replaced the icemaker and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78736
Luis
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL GR2FHMXPQ03 "Arrived on site for ice issues. Found frozen fill tube and paint chipping in icemaker housing. Diagnosed faulty valve causing water to consistently leak causing line to freezer over,unit will need icemaker and valve. Installed new valve checked water connections no leaks,defrosted freezer drain and fill tube. Installed icemaker ran through a cycle waster filled icemaker correctly
Near Austin, TX 78733
Andy
Job Details: 09/10/2019
RANGE KITCHENAID KGRS505XSS02
Near Austin, TX 78726
Paul
Job Details: 09/10/2019
DRYER WHIRLPOOL GEW9250PL1 Arrived onsite for the dryer with a no heat condition. I found the heating element open. I replaced the element and tested the unit. The unit is working as designed. Call complete.
Near Pflugerville, TX 78660
Dona
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for no ice, checked temps in ice area checked good. Unit dispenses water but no ice is produced. Ran test 57 harvest would not complete, ran test 45 fill test. Unit filled. Found faulty ice maker, replaced icemaker. Verified that all water connections were dry. Verified that dispenser motor is turning as well."
Near Harker Heights, TX 76548
Al
Job Details: 09/10/2019
DRYER WHIRLPOOL WED4815EW1 Arrived to inspect dryer issues.Discovered the issues are actually with the house ventilation system.Unit operates as designed.No lint observed at the time of service.
Near Austin, TX 78749
Robert
Job Details: 09/10/2019
WASHER MAYTAG MVWB765FW2 Arrived on job to install new gear case. Installed new gear case ran calibration and diagnostics test. Everything tested good and no leaks detected. Complete
Near Austin, TX 78704
Luis
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for compliant of ice melting and sticking together. Found ice door in fresh food compartment not sealing correctly causing warm air to enter around gasket. Tested dispenser found ice chute door not fully searing against housing. Unit will also need external ice door and ice chute door ; ordrng 1 CNOTE (NEED AUTHO) and 1 W10702031 (ICE DOOR) and 1 W11189145 (ICE DOOR), states that autho needed"