"Arrived on site. Replaced defective compressor,3way valve and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

On arrival verified disp leaking air. Replaced spring and arm. Operational test is good job complete. Fee collected in full on previous call.

Arrived onsite for previously diagnosed parts. Installed the wiring harness onto the unit tested the door lock and it is operating as designed. The unit is in the middle of the living room so could do a complete test on the unit.

Arrived on site for dishwasher showing f8E4 led light error flashing on control panel. Upon arrival found no errors in diagnostics stored. Customer pointed out a dent in outer door panel from when unit was installed. Ran unit but couldnt find any leaks under unit. Found water trail on gasket trailing to far to outer sides of gasket and replaced seal. Informed customer they would need to contact whirlpool since cosmetic warranty coverage is past first 30 days. Unit working as designed. Call complete

"Ive gone site for a wash machine that will not agitate. Inspected unit and work area. The customer advised that she followed the whirlpool, self help and advice that she believes she was with her agitator. She showed me how the agitator was just wobbling on the driveshaft. I remove the agitator and found the agitator completely stripped. I went ahead and replaced the agitator and tested the unit. The unit is working and operating as designed. Call complete."

Arrived onsite for a wall oven thats not powering on. Just as I pulled up the customer walked up from the side of the home and stated he just flipped the circuit breaker on and the oven is on now. I tested both ovens and they both reached set point in bake. The customer believes the installers didnt get the breaker turned on correctly. I went over use and care with the customer. Call complete.

Arrived on site for unit giving error code F7E2. Ran test and found washer motor failed. Replace wash motor. Tested and found small drip from left-hand side Due to unit not being level. Leveled unit and re-tested. No leaks present at this time. Job complete.

"Arrived on site replaced gearcase,cam,hub,and suspension rods. Ran calibration and test wash . All checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site to test unit for no console power. Tested unit found it receiving proper voltage. Tested console voltage, console powered on as soon as I tested with leads. Customer also stated unit is making a buzzing sound. Replaced bearings, belt, and tensioner pulley as precautionary. Found loose screws in the bottom of unit cabin. Removed loose screws and debris and tested, unit is now running as designed, job complete."

"On arrival verified complaint of unit not cycling correctly. Replaced gearcase, rotor, and slider as previously diagnosed. Ran calibration and all components tested correctly. Job complete no leaks detected during service."

Arrived on site for dishwasher not working. Found f5e1. During test found unit is not filling with water. Door switch is good. Found water was turned off. Small pan under shut off valve. Turned back on and verified operation. Call complete. No errors. No leaks. 162.36Auth code: C9C93K

"Arrived on site to inspect unit for no heat and long dry times. Upon closer inspection found sensors not reading properly replaced thermal fuse, thermistor fix, and timer. Tested unit unit is running as intended. Advised customer of proper ventilation and airflow of unit. Adjusted vent hose to have less harsh turns. Advised customer if issue continues to have vents cleaned due to heating element cycling on and off and all other components working as intended. Job complete."

"Arrived on site ,replaced console with new console kit that has new control board . Ran diagnostics. All checked normal. Job complete"

Arrived onsite for a dryer that is not drying the clothes properly. Upon arrival I tested the unit and found that it heated and tumbled normally. I ran a airflow test and found no flow (photos) gained access to then exhaust tube and found that the was water on the floor under it (see photos) I removed the tube and found wet completed lint in it. I removed the lint and reinstalled the tube and tested the unit and found that the airflow didnt improve. I advised the customer of my findings and recommended that they have the vets/duct checked/clean professionally unit is operating as designed

On arrival verified complaint of Mw bulb not working. Unit requires being pulled out of wall to replace to diag and repair. Found bulb has broken filaments. Replaced bulb and retested with power. Unit is now functioning correctly. Job complete.

Arrived on site for unit not powering on. Disassembled unit and verified voltage and voltage was good. Checked internal fuse and fuse was good. Found the control was not responding at all. Will need to replace control module. Bringing back elements and display. Office to reschedule ; ordrng 1 W11195475 (Rear element)

Arrived on site for dishwasher not turning on and shut off at random. Upon arrival confirmed ui being unresponsive. Found corrosion around ui control and replaced it. Found unit working as designed. Call complete

"On arrival verified complaint of unit not completing cycle, replaced gearcase, slider, rotor, and stator per previous diag. Ran calibration cycle and diag test. All components activated correctly. Job complete no leaks detected during service."

Arrived on site. Replaced ice container and motor shaft tested ice dispenser unit working as designed.

Arrived onsite to install previously ordered parts. Upon arrival I installed the new fc door switch and tested the unit and found icemaker cycling now

Arrived on site. Hinge inner threads stripped replaced hinge reassembled door hinge assembly tested door operation good.

"Arrived on site to replace damaged door handle. Upon arrival realized door handle did not fit, the holes did not line up, pictures included will need to order the correct part and return. Office to reschedule. ; O-emld tckt"

Arrived on site for a washing machine. That is not starting cycles. Inspected unit and work area. The customer advised they cant get the unit to do anything at all. I found the lights come up and display when you push the start button nothing was happening. I ran the unit into diagnostics and could not get the start button to activate any testing or activate error code entries. I went ahead and replaced the control and checked all my loads. Found all components within range. I tested the unit in an auto test and the unit began to work and operate as designed. I test the unit in a normal wash cycle and found the unit starting to spin and fill with water. The unit is working and operating as designed. Call complete.

Arrived on site for a refrigerator that is not dispensing water very well. Inspected unit and work area. The customer advised that shes only had this unit for six weeks and that they have never been able to get the water to dispense at a good rate. I confirmed the customers complaint And removed the filter. I used a bypass To test the water without the filter and found similar water flow. I checked behind the unit and found that the unit was on a copper tube with a twist handle. I twisted the handle and test the unit with the unit pulled out. Found water flow coming through the unit. I pushed the unit back and tested it again. Found little water flow. I found that the waterline coming from the back was causing the fill tube to bend and pension. Self shot. Whenever the unit was pushed back in place. See photo. I advised the customer that they will need to figure out an alternative waterline situation due to the inability to push the unit back properly. The unit is working an operating as designed. Call complete.

Arrived onsite for previously diagnosed parts. Installed the damper and thermistor and took the heat gun to the reservoir and unfroze it. The water dispenser is working and the icemaker is working. The unit is operating as designed and no water leaks detected during service.

"Arrived on site for dryer not turning on. Found no power at outlet. Found the breaker was tripped. Reset breaker and verified voltage., heater pulls 23 amps. Motor pulls 4 amps. Not enough to trip breaker replaced main control as precaution. Advised customer if problem still continues then breaker needs to be changed. Call complete."

"Arrived on site for dishwasher not working and giving codes. Found fae4, f8e1. Diagnostics did not even get pass first step. Removed from counter, Removed and replaced sump/pump assembly. Verified operation. No leaks. Call complete."

Arrived onsite for unit not working. On inspection the unit would power up but would not start a cycle. I could hear the latch trying to latch with no luck.i ohmed the latch out in it was good. I installed a new latch and the unit is working as designed it completed the diagnostic cycle with no issues. Washer is operating as designed and no water leaks detected during service.

"Arrived on site to test unit for thumping sound. Customer stated unit was making sounds out of the exhaust for a few hours then stopped. Tested unit, all components are engaging and unit is heating. Could not replicate sound she was referring to. Unit is running as designed, job complete."

"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I disassembled the unit and removed and replaced the compressor, evaporator, access valve and NON UV drier and vacuumed the system. Pressures held good at -30/0. Installed 5.75oz of R134a refrigerant and tested the unit in diagnostics. When I tested the cooling system, pressures were at 0/100 and the water on the evaporator froze. I retested the unit in regular ice making mode and my pressure reading was 0/110psi. Unit made a good slab of ice and the cutter is currently cutting it. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrive on site to install previously diagnosed UI. Replace UI and tested, all components are engaging, unit is running as designed, no leaks detected, job complete."

"Arrived on site to inspect unit for leaking from dispenser. Upon closer inspection found we had wrong model number, also found valve weeping but had incorrect valve with me. Will need to order valve and dispenser and return. Also ordering dispenser parts due to unit dripping from ice flap door. Office to reschedule. ; ordrng 1 W11645245 (Valve) and 1 W11678832 (Door ice) and 1 W11397167 (Retainer)"

Arrived onsite for a refrigerator that is leaking inside of the freezer. And RC. Upon inspection I found that the drain pan was clogged i removed the clog and leveled the unit and tested that the drain did drain water out of the unit and found that it did without leaking. Unit is operating as designed

Arrived on site to test unit for burners not igniting. Test unit and found shorted wire to switch harness. Secured wire test unit and unit test good job complete

Ive done site for a dryer that has a broken knob. Inspected unit and work area. Customer advised the dryer timer. Has always been hard to turn since they bought it but it finally broke the knob. I did confirm the customer complaint and replaced both the knob and timer. I tested the unit I tested the unit in the unit is working and operating as designed. Call complete.

"Arrived on site to replace left cooktop harness diagnosed on previous trip. Replaced cooktop harness that had a loose molex connection, also replaced switch due to burn marks on unit. Tested unit, unit is working as intended. And no longer sparking at switch. Job complete."

"Arrived on site to inspect unit for not drying clothes. Upon closer inspection found unit had proper voltage, and was heating and tumbling. Checked air flow at unit and at exit point outside of house airflow seems fine. Saw unit vent hose had many sharp turns and pinches. Readjusted vent to have less turns and easier travel path. Replaced thermistor fix and hi limit stat due to when oh it components unit did not sit on a single number it jumped around. Tested unit, unit is running as intended. Job complete."

Arrived on site for washer not starting . Found latch broken . Ording latch . No water leaks detected at time of service . Return 3/11 ; ordrng 1 W11513248 (Latch)

"Arrived on site for not drying/ heating water. Upon arrival, ran diagnostics and there are no saved error codes. Test heater has Resistance of 13.4 ohms and is pulling 8amps when energized on step 6 of diagnostics. Found customer has never used rinse aid. Explained the benefits of using rinse aid. Unit is operating as designed. No leaks present at this time. Job complete"

Arrived on site to replace tub and hinges. Will need to reschedule with customer for 2 hour job. Office to reschedule ; ordrng 1 2hourjob (2 hour job)

Arrived on site to test unit for no power. Found unit does not have a power cord. Ordering cord and office to reschedule. ; ordrng 1 W11365014 (Power cord) and 1 W11365011 (Power cord)

Arrived on site to test unit for oven not heating and RF and LF bezels switched. Switched bezels and found oven igniter not connected. Secured connection and tested to 300 with no issues. Unit is now working as designed. Job complete.

Arrived on site for range showing f2e1 on control board. Upon arrival confirmed failure in ACU and replaced it. Tested oven and found it heating as designed with no errors call completed

"Arrived on site for washer not spinning/agitating correctly. Upon arrival found no errors. Found agitator loose. Replaced agitator, cam, cap, and screw. Found Asher working as designed with no leaks. Call complete"

Arrived onsite for a refrigerator with damaged door but the door handles are damaged too will need to order the handles and return to complete call the refrigerator is in another unit next tech please speak with maintenance manager.reschedule 03/21/24; ordrng 2 Wpw1067233 (handles)s and 2 Wpw10672338 (Cover)s and 2 Wp489357 (Screws)s

Arrived onsite for a range with a damaged cooktop. Upon arrival I found this to be turned but I didnt find any evidence of a impact to the top. I replaced the cooktop and tested the unit and found unit operating as designed

Arrived onsite to install previously ordered parts. Upon arrival I installed the new module and found the unit operating as designed

"Arrived on site for a washing machine. That is not completing cycles. Inspected unit and work area. The customer stated that after the previous repair, they have had multiple loads not finish out the spin cycle. They advise they have had certain loads finish but that its not as consistent as it used to be. I checked the suspension and found the suspension was good. Around the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and found the unit working in operating as designed. I did find the washer unlevel and leaning up against the back panel, potentially contributing towards off-balance issues. I adjust the feet on the washer and tested the unit. Found the unit working and operating as designed. The customer then stated that theyve only had four loads go off balance, but one of them was a set of towels, and another set of sheets. I did advise the customer that their unit will go off balance from time to time due to unbalanced loading. I advised her that light loads and bulky loads will have more likelihood of that happening. I did advise her that if she has any problems with her washer, to run a normal wash load of clothes, and if the unit finishes out the cycle, it wouldve been an issue with the previous load. The unit is working and operating as designed. Call complete."

Arrived on site for dryer not heating. Upon arrival found dryer element grounded but other stats and fuses working as designed. Replaced element and found dryer working as designed. Call complete

Arrived on site to inspect unit for dents on door. Upon closer inspection found new door had worse dent then the original. Will need to order new door and return. Office to reschedule. ; ordrng 1 W11575716 (RC door)

"Arrived on site to test unit for unit not starting, tested unit found buttons on console and HMI are not lining up properly causing inconsistent cycle activation, will need to replace console and HMI control ordered parts office to reschedule ; ordrng 1 W11700549 (Console) and 1 W11675701 (HMI control)"

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638 ; used 4 W11632139 ( Led module) from stock"

"Arrived on site to test unit for oven not working, tested unit found F1E1 error flashing, internal board failure, will need to replace control to fix issue, ordering control and sensor, customer is requesting technician AM only office to reschedule ; ordrng 1 W11620481 (Control) and 1 WPW10181986 (Oven sensor)"

"Arrived on site for not making ice. Upon arrival, inspected unit. Ice maker mold is free of ice and water. Ran ice harvest test and will not respond. Confirmed 120v to icemaker. Need to replace icemaker. Replaced icemaker and bail arm. Test unit and unit harvested and called for water correctly. No leaks present at this time. Job complete"

"Arrived on site to inspect venthood noises. Upon further inspection, I tested the unit and found the damper door going outside is rattling and advised the customer that the builder would need to address that issue. I continued to test the unit and could hear a random rattle noise intermittently when I would turn the blower off. I am ordering the blower and office to schedule with ticket #406224 once all parts arrive. ; O-emld tckt"

Arrived on site to test unit for upper rack not coming all the way out. Found adjuster on right side wheel not sitting in the track making rack not come all the way out. Secured the wheel correctly in to the track test unit and unit test good Job complete

"Arrived onsite for dishwasher not working. On inspection found 4 errors F5E3,F4E3,F7E1,FE ran diagnostics cycle and the water did not get pumped through the spray arms. Installed new pump and reran diagnostic cycle and the unit completed the diagnostics with no issues and the heating element was 7.4amps. No water leaks detected during service."

Arrived on site for dishwasher to turning on. Upon arrival confirmed failure. Found 120vac from terminal to ACU but ACU not send8 g any power to ui. Replaced ACU and tested unit. Found no leaks and dishwasher working as designed. Call complete

Arrived onsite for f8e4 on first cycle. Found left side trickle leak from tub seam. Repaired tub seam. Unit is now operating as designed. All checks good. Advised customer on repair.

"Arrived on site for top left door does not close completely. Upon arrival, inspected unit and top left indeed is not closing correctly causing door switch to intermittently not catch. During removal of door found left side hinge is a little to far inside cavity. Am able to get hing out. Replaced both left and right hing and have same result. Found left side receiver is not flush with cavity like the right side. Tried making a small adjustment but there is no change. called techline for assistance. Spoke with Robert. Am told that as of 11/2023 the receivers are no longer serviceable. Unit is deem in warranty, not serviceable and customer needs to call customer service. SR# 7738607083"

Arrived onsite for inner bake ring failure and replaced both the switch and the element due to combined symptoms for both failures.

"Arrived on site to test unit no power, tested unit found breaker tripped, ran diagnostics cycle with no issues, spoke to maintenance and found that this unit is randomly looses power and acts erratically, replaced control as precautionary and advised maintenance if it happens again then breaker will need to be replaced, at this time unit is running as designed, no leaks detected job complete"

Arrived on site to replace faulty gearcase. Replaced and tested. Unit is functioning properly. Job completed .

"Arrived on site for ice machine not cooling, not making ice. Confirmed full frost pattern on coil,but no water running over it. Reservoir full. Replaced recirculating pump. Verified operation. Call complete."

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I checked the heater through the freezer harness, and found the heater within range. I found the evaporator fan and evaporator thermistor out of range. I replaced the evaporator fan, evaporator, thermistor, user interface, and control and tested the unit. The unit began to work and operate as designed. Call complete."

Arrived on site to replace door and arms. Replaced all parts test unit and unit test good job complete.

Arrived onsite for a washer with the water not draining. The customer stated that all her clothes were wet and sill in water and they removed the clothes and left the home but when they returned the washer had drained. I tested the washer and checked connections finding nothing wrong and the machine working as designed in the service cycle. I went over loading and detergent use with the customer. There were no water leaks present at the time of service. Call complete.

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

"Arrived onsite washer making a noise. Ran unit in diagnostics mode and the customer said that it quite now. He showed me a video of the noise. The noise is from the agitator going back and forth, explained to the customer that the noise he is hearing is normal. I informed customer that the unit sounds different when there is clothes in the washer. The unit is operating as designed and no water leaks detected during service."

"Arrived on site to inspect unit for broken spray arm. Upon closer inspection found spray arm melted into 3 separate pieces. Replaced spray arm tested unit, unit is running as intended. No leaks present at this time. Job complete."

Arrived on site to installed new tub wheel and stopper. Instead both parts on the right side for top rack test unit and unit test good job complete.

"Arrived on site for cooling complaint. Found freezer not freezing correctly,checked lower section of evaporator no dye,removed compressor cover found small trace of dye and oil on manufacture weld joint,repaired weld joint,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. ; used 1 Wpw10143759 (Drier) from stock"

"Arrived on site for vent hood shaking. Found motor has a shake when in medium speed. Attempted to replaced blower motor but found entire vent casing moving with motor. Vent case or housing does not look to be properly attached to wall as side is hanging, refer to builder to correct issue, then we can replaced blower. ; O-emld tckt"

"Arrived on site to inspect unit for agitator coming off. Upon closer inspection found agitator walked itself loose and got damaged while cycle continued. Replaced agitator, screw and dispenser, tested unit, unit is running as intended. No leaks present at this time. Job complete."

"Arrived on site to inspect unit for not drying properly. Confirmed unit had heat, and was tumbling. Element is cycling on and off as designed. Checked airflow coming out of unit, it seems to be restricted and not flowing properly. Advised customer to have vents cleaned. Job complete."

Arrived on site for rattling dryer . Found unit very noise when tumbling . Ordering sound pads and noise kit per WP pointer . Also will need second man due to stacked and in drain pan . Call to set return . ; ordrng 1 W11401018 (Noise kit) and 1 2man and 6 Dryersoundpadss

"Arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise they were experiencing and based off the video provided, it appeared that the unit was off balance due to the placement of the clothing. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed other than a slight screeching noise I heard when the basket ramped up in speed in the spin cycle of testing. I contacted techline and spoke to Bruce and advised of the complaint, the history of the unit and my findings today. I tilted the unit back and removed the pulley shield and found debris on the belt and pulley and advised a Bruce of my findings. Bruce recommended replacing the belt and cleaning the pulley and motor pulley and provided SR#7738607434. I advised the customer of my findings and conversation with the manufacturer. I advised the customer that I am ordering the belt and scheduled return service for 03/11/24. No water leaks observed during service. ; ordrng 1 W11239857 (Belt)"

Arrived onsite for incomplete combustion. Determined oven burner was not straight and was resulting in complete combustion. Made adjustment to straighten burner. All checks good. In event of repeat failure. Please regulator valve and oven burner.

Arrived onsite for a refrigerator with a rattling or vibration noise. The customer played me a video and the noise was refrigerant noise entering the evaporator. I inspected the evaporator and found the sound pad barely hanging on the evaporator and in the wrong location. I installed the pad where the capillary enters the evaporator. I tested the refrigerator and the noise is muffled now. I went over using crushed ice and adjusted the doors for the customer. I explained to the customer that there tile at the rear of the refrigerator was out of level from left to right and they would need to roll the refrigerator up on a shim to get it any closer. Call complete.

Arrived one for price diagnosed parts. Installed the door on the dishwasher. Ran unit in diagnostics mode with no issues and no water leaks detected during service.

Arrived on site for dishwasher not starting. Customer resets power and can get console to work but when door is closed power is lost. Ran diagnostics Found F2e1. All other components working. Replaced console. Advised customer to get power switch checked. Call complete. No leaks.

"Arrived on site for dryer not starting. Upon arrival confirmed failure and found thermal fuse(white) broken and not allowing motor to start. Rep,aced fuse and inspected vent through wall of home and found a clog. Instructed customer er to have a dryer vent cleaning preformed before using the dryer again to minimize risks of further failure and to prevent a fire. Call complete"

Arrived onsite and found unit operating with failed icemaker. Replaced icemaker. All checks good. Unit is now operating as designed

Arrived on site for steam valve leaking . Found water dripping from steam nozzle . Replaced valve . Unit is no longer dripping . Job completed

On arrival verified complaint of leaking. Found drain pump is leaking during cycle. Uninstalled and reinstalled drain pump and it now seals. Looks like it may not have been in the correct position fully. This may have been caused during previous repair so covered. Job complete no further leaks detected during service. Operational test is good.

Arrived on site for washer needing previously diagnosed tub. Upon arrival costumer clarified that at one point theyd seen the tub leaning to the back left which indicates a failing suspension rod. I replaced tub and all 4 rods then tested washer with 8 towels. Found washer could fill and Agitate then go into a stable spin cycle without getting off balance. Confirmed high speed spin was stable with customer. Found no leaks during repair and unit working as designed. Call complete

"Arrived on site to replace previously damaged air tower, replaced and inspected unit, since last repair, lice maker no longer dripping water and the dual valve was not needed unit is running as designed job complete"

Arrived on site to test unit for not cooling. Found cooling was off on arrival. Turned cooling on and unable to get compressor to engage. Replaced control UI and unit is now working as designed. No leaks detected. Job complete.

"Arrived on airs for cooling complaint in fresh food section and ui lights powering on and staying on for a couple hrs. Checked fresh food evaporator no excessive ice build up found thermistors loose on connection secured thermistor ran diagnostics found dual evap thermistor not giving any reading ordering freezer evap thermistor,fresh food evap thermistor and ui control. ; ordrng 2 W10316760 (Thermistor)s and 1 WPW10384183 (Freezer thermistor)"

"Arrived onsite and found ongoing concerns about out of balance operation and not filling wi5 enough water. No error codes, unable to replicate failure symptoms. Spin is good, agitation is good. Drain function is efficient and the valves are open and flowing properly. Called and spoke with Robert at whirlpool techline. Reviewed findings and tested for failures unable to replicate any failure symptoms. Provided customer instruct on findings and directed them to customer care with any further questions or concerns. sr#7738598382"

Arrived on site for unit not cooling after last repair. Inspected and found unit not defrosting properly. Ice buildup causing restricted air flow and increased temperatures. Thawed and found brown Defrost wire harness not secured. Secured and tested. Unit is now functioning properly.

"On arrival verified complaint of door not seating correctly, drip tray broken, and ice disp not working. Found auger shaft is missing, replaced shaft. Replaced broken tray. For door found bushing is missing between hinge and door. Ordering. ; ordrng 1 W11223833 (Bushing)"

"Arrived on site for microwave making a humming noise, customer pushes on door to make it go away. Replaced interlock switches. Secured all screws holding unit in place. Verified operation. Call complete."

Arrived on site for for door issues . Found catch broken and latch bent . Replaced latch and catch . Unit is closing properly . Job completed

On arrival verified complaint of damaged door. Found one dent on arc door. Fc door is good. Replaced RC door and name plate. Job complete. No leaks detected during service.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I went ahead and replaced the blower and main control. I tested the unit and found the error message popped back up on the user interface. Spoke to CS and was advised to re-order both parts, as well as the main harness. Ordering parts in the office will need to contact the customer about a reschedule date due to limited parts availability. Please schedule service for two hours due to multiple parts needed to be replaced.; ordrng 1 W11598119 (Blower) and 1 W11598254 (Control) and 1 W11245656 (Wire harness)"

"Arrived on site for cooling issues in fresh food. Ran diagnostics thermistor reading 42 and -10 removed evaporator cover found fresh food evaporator incased in ice,defrosted evaporator replaced cover that includes thermistors,changed defrost setting to basic."

"Arrived on site for unit not completing cycled. On arrival inspected unit and found unit not switching between agitation and Spincycle. Also found stored error codes 0/3, 7/6, 7/7, 7/1. The code of relevance is 7/1 tachometer missing or wrong signal. Replaced cam and shift actuator. Tested unit and unit is now functioning properly job complete."

Arrived onsite for previously diagnosed parts. Installed the pump & motor into unit. Tested the unit in diagnostics mode and no and no leaks were detected during service. The unit is operating as designed.

Arrived on site. Installed temp logger one probe in the upper section and other probe towards bottom section. Set return date for wed the 6th to pick up after lm route ; schdld next appmnt for 3/6 WED 6