Near Horseshoe Bay, TX 78657
James
Job Details: 01/06/2020
OVEN KITCHENAID KOSE500ESS03 Arrived on site and tested operation. Found unit is baking on average at 330 when set to 350. Calibrated up 10 degrees and tested. Unit now averaging 355 when set to 350. Unit tests good. Job complete
Near Austin, TX 78730
Luis
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for loud noise. Diagnosed loud vibration noise from freezer compartment,found evaporator fan motor housing not secured to liner,secured housing correctly to liner reassembled freezer compartment tested unit unit working as designed."
Near Round Rock, TX 78665
Paul
Job Details: 01/06/2020
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived onsite for the dishwasher leaking from the bottom. I found F9E1 and F9E2 stored error codes. I found the diverter on the pump leaking. The sump and motor need to be replaced. I replaced the sump and motor, erased the error codes and tested the unit in diagnostics. The unit is working as designed. There were no water leaks present at the time of service. Call complete."
Near Lago Vista, TX 78645
Lou
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer water issues. Upon further inspection, the customer advised that the unit isn’t getting enough water to wash. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed with no error codes at the end of testing. I placed the unit in manual test mode and tested the water input/sensor. The unit began to fill and once it reached the correct level, the unit stopped filling. I made recommendations on use & care of the unit and use of detergents/softeners. No water leaks observed during service, job completed."
Near Austin, TX 78737
Luis
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for fresh food evaporator incased in ice. Defrosted evaporator installed new motor assembly,secured thermistor to correct location on suction line using foil tape and zip tie secured new cover with 4 screws. Ran diagnostics checked air flow good,changed defrost setting to basic.
Near Austin, TX 78729
Scott
Job Details: 01/06/2020
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for gas smell . Checked all connections and joints with leak detector . No leaks were present . May or may not have smelled something . Ordering gas leaks detector just to double check findings . Please call to set return .; ordrng 1 GASLEAKDETECTOR
Near Killeen, TX 76549
Al
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Arrived to inspect side by side refrigerator not cooling.Unit had been unplugged since customer discovered unit wasn’t working.I accessed the compressor and plugged the unit in and discovered the compressor came on but never produced a frost pattern on the evaporator.Advised customer the compressor was defective.
Near Kyle, TX 78640
Leonardo
Job Details: 01/03/2020
UNKNOWN UNKNOWN 1.23E+12
Near Buda, TX 78610
Luis
Job Details: 01/03/2020
REFRIGERATOR MAYTAG MFI2569YEM0 "Arrived on site for faulty control. Installed a new main control,programmed unit power cycled unit compressor and fans powered on."
Near Round Rock, TX 78665
Arthur B.
Job Details: 01/03/2020
FREEZER KITCHENAID KRSC503ESS01 "Arrived onsite for customer complaint of SxS dual evaporator refrigerator not cooling in RC side. Found RC fan not working and RC evaporator all frosted over. Removed all ice, installed new thermistor kit and fan cover.Reassembled and verified air flow. Unit now cools as designed. All water connections were dry at time of service."
Near Austin, TX 78701
Wesley
Job Details: 01/03/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and found unit operating as designed. Customer instruct. Advised according to customer questions.
Near Austin, TX 78723
Scott
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived on site for freezer icing up . Found fill tube wasn’t in cup if icemaker ,causing water to spill out . Readjusted tube .removed ice out of freezer floor . No water leaks detected now at time of service . Job complete ."
Near Round Rock, TX 78664
Dylan T.
Job Details: 01/03/2020
OVEN WHIRLPOOL WFG540H0ES0 Arrived on site customer complaint was unit wouldn’t preheat ; ordrng 1 W10519952 (harns-wire)
Near Austin, TX 78758
David
Job Details: 01/03/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived on site to diagnose a leaking washer. Spoke with Eric in maintenance and was informed that unit leaking water underneath. Maintenance has checked the draining hose and it is currently disconnected. No visible tears found on bellow. Rescheduling with 2nd technician as this is a stacked unit and a 2nd tech is needed to remove dryer to gain access to cabinet / look under unit. Ordering 2nd man and office reschedule.; ordrng 1 2MAN (2MAN) and 1 CNOTE (OFFICE TO RESCHEDULE WITH 2ND MAN)
Near Round Rock, TX 78665
Arthur B.
Job Details: 01/03/2020
VENTHOOD WHIRLPOOL WVW57UC6FS "Arrived onsite for customer complaint of vent hood on new build home with scratches. Found top of vent hood has deep scratches. Took SD photos. Called WPL Techline, Andy SR#7726788457 with finding and advised of non repairable. No further work performed."
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/03/2020
WASHER WHIRLPOOL WTW4815EW1 Arrived on site customer complaint was washer wouldn’t lock replace the striker and the lock ran unit everything else work great as designed all lines are dry
Near Austin, TX 78723
Scott
Job Details: 01/03/2020
RANGE WHIRLPOOL WFC310S0EB3 Arrived on site for door not closing . Found hinges had failed . Ordering both hinges . Please call to set return visit .; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/03/2020
RANGE WHIRLPOOL WFG525S0JS0 Arrived on site customer complaint was she smelled gas coming through one of the burners couldn’t find anything wrong at this time checked all the burners all were going as designed
Near Austin, TX 78701
Wesley
Job Details: 01/03/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onnsite and installed panel. Ordering touch paint to finish cosmetic repair. ; ordrng 1 72017 (touchup wht)
Near Austin, TX 78735
Leonardo
Job Details: 01/03/2020
OVEN KITCHENAID KOSE500ESS04 Arrived on site to test unit for making loud noise. Test unit and found blower making loud rattling noise. Will need new blower replaced blower test unit and unit test good job complete.
Near Austin, TX 78701
Wesley
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onnsite and installed handles unit is otherwise cosmetic all correct. Doors have already been replaced.
Near Lakeway, TX 78734
Paul
Job Details: 01/03/2020
REFRIGERATOR AMANA ASI2575GRS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the socket and tested the unit. The light is working as designed. Call complete.
Near Austin, TX 78737
Leonardo
Job Details: 01/03/2020
OVEN WHIRLPOOL WOD93EC0AS01 Arrived on site to test unit for unit fans staying on after turning unit off. Test unit and found blowers working as design. Blowers will continue to run till unit gets below 170°.
Near Austin, TX 78701
Wesley
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onnsite and found leaking valve causing blockage in spout. Replaced valve and cleared ice. All else checks good unit is now operating as designed.
Near Manor, TX 78653
Scott
Job Details: 01/03/2020
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived on site for left front burner not turning on. Found installers had screwed the mounting bracket into the main wire harness which eventually shorted the switch and element. Replaced both switch an element. Will need to replace main harness o complete repair ( unable to splice wire ) . Please call to set return visit . ; ordrng 1 W11111805 (MAIN WIRE HARNES )
Near Killeen, TX 76543
Al
Job Details: 01/03/2020
DRYER WHIRLPOOL MLG26PRBWW1 Arrived to inspect commercial dryer not working.Confirmed the complaint and checked the fuse and the fuse was blown.I showed ANTHONY the unit was totally clogged with hair and lint debriCustomer charged $129.99 for diagnostics fee.No parts installed OFFICE TO BILL CUSTOMER $140.71 dTOTAL on CC that’s on file.Job complete
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/03/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site customer complaint was fridge and freezer were not cooling very well put the unit diagnostic no error codes in the system pulled a unit out found the compressor was scolding hot need to order the part and get the customer reschedule; ordrng 1 W11393142
Near Leander, TX 78641
Lou
Job Details: 01/03/2020
WASHER WHIRLPOOL WTW7300DW0 "arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error codes F5E2, F5E3, & F6E2. Cleared the code and continued with testing. Unit operates as designed, but during agitate and spin modes, I could hear the gearcase making a loud grinding noise. I advised the customer of my findings. I am ordering the gearcase, clutch and will return with the main control and lid lock assembly and replace all parts. LSO per customer request. No water leaks observed during service, job completed.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE)"
Near New Braunfels, TX 78130
Robert
Job Details: 01/03/2020
OVEN KITCHENAID KDRS483VSS00 "Arrived on job for door not closing correctly and lights not working correctly, upon inspection we found the hinge had snapped in the door, replaced both side and reattached, during testing we found the small oven light did not work independently from the large oven light, replaced door switch and no change, ordering control and large door switch. Office to reschedule ; ordrng 1 W11029221 (latch-door)"
Near Austin, TX 78734
Luis
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL KFIS29BBBL00 "Arrived on site for water leaking. Found ice build up behind icemaker housing and on facia also found unit going through a double fill on icemaker. Diagnosed unit will need heater kit and control kit. Need AUTHO ; ordrng 1 NEEDAUTHO and 1 W10619962 (HEATER KIT ) and 1 W10878991 (CONTROL KIT ), states that autho needed"
Near Manor, TX 78653
Scott
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for filter door not opening . Found door catching on toe kick . Readjusted to kick . Filter door is now functioning properly . Installed new filter. No water leaks detected at time of service . Job complete .
Near Florence, TX 76527
Al
Job Details: 01/03/2020
RANGE WHIRLPOOL WFE515S0ES1 Arrived to inspect cooktop damage.Customer advised the unit cracked when they were cooking with a cast iron skillet
Near Georgetown, TX 78628
Cliff
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice container full at time of service and no mechanical issues were found. Advised homeowner ice cube may have gotten stuck in bail arm preventing unit from cycling. No repairs are needed and no leaks were found at time of service.
Near Hutto, TX 78634
Arthur B.
Job Details: 01/03/2020
RANGE WHIRLPOOL WFG975H0HZ0 Arrived onsite to install new control and UI touch panel form prior tech’s diagnosis. Removed and replaced both touch panel UI and control. Reassembled and tested unit @400F. Unit preheated and was able to shut off at control. No other issues found. No gas leaks detected at time of service.
Near Austin, TX 78704
Wesley
Job Details: 01/03/2020
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived onnsite and found unit operating as designed save a leaking filter.
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/03/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for unit with damaged panel, found console damaged as well and will need to return ; ordrng 1 CNOTE (OFFICE RS) and 1 W10849486 (console)"
Near Hutto, TX 78634
Cliff
Job Details: 01/03/2020
MICROWAVE WHIRLPOOL WMH31017HS2
Near Austin, TX 78701
Wesley
Job Details: 01/03/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onnsite and customer stated no further issue with door closing. Advised customer on use and care and reshaped door to prevent further issue.
Near Georgetown, TX 78633
Al
Job Details: 01/03/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect dishwasher stop issues.Replaced the stops and unit now works properly.Job complete
Near Austin, TX 78745
Luis
Job Details: 01/03/2020
REFRIGERATOR GE GSS25LGMBWW "Arrived on site to install all parts I previously diagnosed. Installed a new spring,crank door,ice door and solenoid assembly. Tested ice dispenser,ice dispensing correctly,checked ice door seal good.
Near Temple, TX 76504
Al
Job Details: 01/03/2020
WASHER MAYTAG MVWC565FW0 Arrived to inspect washer not spinning water.Attempted service test mode and unit clicked continuously.Removed and replaced the latch and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78727
Wesley
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRT111SFDW "Arrived and found leveler legs damaged. Unit is otherwise operating as designed, ordering leveler legs to repair. ; ordrng 2 WPW10340017 (leveler)s"
Near New Braunfels, TX 78130
Robert
Job Details: 01/03/2020
MICROWAVE WHIRLPOOL WMH31017HZ "Arrived on job for the microwave not heating, upon inspection we found the mag making a loud noise, and no heating, replaced cap, mag and diode. Retested and passed. Complete"
Near Austin, TX 78725
Scott
Job Details: 01/03/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site . Replaced control panel . No gas leaks detected at time of service . Job complete .
Near Leander, TX 78641
Lou
Job Details: 01/03/2020
REFRIGERATOR LG LMXS30776D/02 "arrived on site to inspect refrigerator door gaskets. Upon further inspection, customer advised that the right RC door isn’t sealing/closing like it used to. They said it doesn’t have the “suction” as before. I checked the gasket and it appeared to be good but I removed and replaced it and checked the door and it still isn’t sealing properly at the bottom left corner. I removed the door and attempted to adjust the lower hinge and still the door isn’t sealing well as it continues to bulge out at the bottom left corner. I am ordering the right door hinge stop (2) and hinge home bar. Office to schedule return service due to special order part. No water leaks observed during service.; ordrng 1 MEF62662106 (HINGE HOME BAR) and 1 MJB63171101 (DOOR STOPPER) and 1 MJB63171201 (DOOR STOPPER)"
Near Georgetown, TX 78633
Cliff
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker filter be frozen over due to failed heater and board. Both parts will need to be replaced to complete repair.; ordrng 1 AUTHONEEDED (AUTHO NEEDED ) and 1 W10843055 (cntrl-elec) and 1 W11087201 (heater)
Near Austin, TX 78757
Paul
Job Details: 01/03/2020
DISHWASHER FRIGIDAIRE FGID2466QF4A Arrived onsite for the dishwasher not draining. I found the pump running but not draining. I checked for hose restrictions and found none. The pump will need to be replaced. I could hear a piece of glass in the unit. I removed the pump again and was able to find the small piece of glass and removed it. The unit is working as designed. Call complete.
Near Austin, TX 78747
Leonardo
Job Details: 01/03/2020
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to test unit for unit not starting. Test unit and found outlet getting 120. Found white wire loose at junction from wire nut. Secured white wire test unit and unit test good job complete. No leaks present at this time.
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/03/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site and found fresh food temp is 38 degrees, freezer is 7 degrees, ice Production is good. Took one picture. Customer says refrigerator has corrected itself over the past several days and is now cooling normally. Issue was likely due to a food item keeping door open which caused evaporator to frost over. Once food item was consumed refrigerator was able to correct the frost. No water leaks from connections at time of service, job complete"
Near Lakeway, TX 78734
Paul
Job Details: 01/03/2020
DRYER WHIRLPOOL WED6620HC1 Arrived onsite for the dryer with the control panel not responding to touch like there is no power. I found the dryer unplugged from the wall outlet on arrival. I checked the voltage out of the wall outlet and had 241VAC. I turned the unit on with no issues. I checked for stored error codes and had none. I checked the harness between the main control and UI and found it good and seated correctly. The unit is working as designed at this time. The customer was not available to sign the ticket. I called the customer and let them know my findings. Call complete.
Near San Marcos, TX 78666
Robert
Job Details: 01/03/2020
REFRIGERATOR FRIGIDAIRE FPBC2277RF1 "Arrived on job for complaints of ice maker not working properly, per last tech we changed out ice maker gasket assembly and housing assembly. Checked for air leaks, none detected. Complete"
Near Temple, TX 76502
Al
Job Details: 01/03/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect abnormal washer noises.Service tested the unit and unit gave no error codes.I even allowed the customer to wash a deep water load of clothes.I remained at the residence until the unit completed the wash and unit never made the noises the customer complained about.All water lines were dry at the time of service.Could not duplicate the complaint.Job complete
Near Temple, TX 76504
Al
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived to inspect loud squeaking noises from the left ff door.Confirmed the complaint and used lubricant grease to silence the door.Customer satisfied.Job complete
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/03/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived on site customer complaint was dishwasher wouldn’t wash dishes put it in test mode ran the unit several times can find anything wrong unit working as designed all lines are dry
Near Austin, TX 78738
Luis
Job Details: 01/03/2020
REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for door closure issues. Found fresh food door not staying closed,replaced extensions to hinge assembly, tested door operation unit working as designed."
Near Cedar Park, TX 78613
Lou
Job Details: 01/03/2020
REFRIGERATOR LG LMXS30776S/01 "arrived on site to inspect refrigerator leaking water from door and unit making loud noises. Upon further inspection, the customer showed me where the unit was leaking water and advised that the left RC door had been replaced a few months back. I tested temps in the FC=-2 degrees on a setting of -6, the RC=33 degrees on a setting of 34 and the ice box was at 0 degrees. I removed the water filter assembly cover and found water inside where there is a potential leak. I cleaned the water and tested the dispenser and checked behind the filter cover and found no evidence of a leak. Allowed the ice maker to harvest dispense water and again, no evidence of a leak. Due to the intermittent leaking and the possibility that the leak is coming from inside the door, I am ordering the left RC door and the water filter assembly and CNOTE-AUTHORIZATION. Office to schedule return service, no water leaks observed during service.; ordrng 1 ADD74236501 (DOOR ASSEMBLY) and 1
Near Liberty Hill, TX 78642
James
Job Details: 01/03/2020
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and heated unit to 350. Found average temperature of 355 which is in range. Unit tests good. Job complete
Near Round Rock, TX 78681
Arthur B.
Job Details: 01/03/2020
COOKTOP KITCHENAID KCGS550ESS01 "Arrived onsite for customer complaint of center have pulsating issues when gas setting are on low. Tested unit confirmed issue. When turned to high and adjusted to low, pulsating of gas stops. Advised customer unit is normal. No other issues found. No gas leaks detected at time of service."
Near Austin, TX 78759
Tyler B.
Job Details: 01/03/2020
DRYER MAYTAG MGD6630HW0 Arrived on site for control replacement. Removed unit and control replaced and tested unit and tested good
Near Killeen, TX 76549
Al
Job Details: 01/03/2020
WASHER GE GTWN4250DWS Arrived to install previously ordered part.Removed and replaced the main control and set the washer to quick load.Customer is connected to a GFCI outlet and was told the washer needed to be on a dedicated outlet to work as designed.; O-emld tckt
Near , TX 78611
James
Job Details: 01/03/2020
OVEN KITCHENAID KOSE500ESS03 Arrived on site and found inner glass has shattered. Vacuumed glass from unit and door. Installed new glass and tested. Unit tests good. Job complete
Near Salado, TX 76571
Arthur B.
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived onsite for customer complaint of French door refrigerator ice dispenser not opening. Found ice door broken. All water connections were dry at time of service.; ordrng 1 W11085970 (door-ice)"
Near Austin, TX 78750
Paul
Job Details: 01/03/2020
COOKTOP JENN-AIR JED8430BDB Arrived onsite for the cooktop tripping the circuit breaker. I found the RR infinite switch shorting out internally. I replaced the switch and tested the unit. The unit is working as designed. Call complete.
Near Salado, TX 76571
Arthur B.
Job Details: 01/03/2020
DISHWASHER BOSCH SHP65T55UC/07 "Arrived onsite for dishwasher not heating. Found pump w/heater faulty. All water connection were dry attime of service.; ordrng 1 12008381 (PUMP W/HEATER)"
Near Georgetown, TX 78628
Cliff
Job Details: 01/03/2020
REFRIGERATOR KENMORE 10650512000 Arrived on site to diagnose a refrigerator that will not open. Found a piece of glass from the shelving has slid forward blocking the door from opening. Reset glass to proper position and reinstall handles. Job is complete
Near Austin, TX 78745
Kevin
Job Details: 01/03/2020
WASHER WHIRLPOOL E460WWH3 "Arrived on site and inspected washer and found hot water valve has failed and agitator dogs need to be replaced. no water leaks from connections at time of service, job complete"
Near Round Mountain, TX 78663
Kevin
Job Details: 01/03/2020
WASHER MAYTAG MHW3505FW1 "Arrived on site and replaced door latch diagnosed on previous visit, after replacement ran a diagnostic cycle and confirm all functions are now operating normally. No water leaks from connections at time of service. job complete"
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived to inspect unit not making ice. Found no water in ice tray, found no water dispenser not dispensing. Found filter was not fully installed after replacement.
Near Round Rock, TX 78681
Arthur B.
Job Details: 01/03/2020
OVEN KITCHENAID KODE500ESS04 "Arrived onsite for customer complaint of wall oven making loud vibrating noises when in cool down. When arrived, found unit was preheated. Shut off unit and observed cooling fans. Could not replicate issue. Advised customer to record noise of occurs again. No other issues found."
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/03/2020
MICROWAVE WHIRLPOOL WOC75EC0HV03 "Arrived on site for unit changing time , found unit was not connected to WiFi, attempted several times to connect, found customer router aged, was able to link unit to phone but not unit to WiFi"
Near Austin, TX 78737
Kevin
Job Details: 01/03/2020
WASHER LG WM3270CW "Arrived on site and found OE error code showing on display, found drain pump is rattling during operation. no water leaks from connections at time of service, job complete."
Near Austin, TX 78741
Kevin
Job Details: 01/03/2020
DRYER WHIRLPOOL WED4950HW0 "Arrived on site and replaced harness recommended by tech line on previous visit, after replacement dryer is now operating normally. Job complete"
Near Georgetown, TX 78633
Cliff
Job Details: 01/03/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site to replace previously ordered parts. Replaced ice door motor and ice door it’s self. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Robert
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on job for a no cool fridge, upon inspection we found the defrost thermostat was open and unresponsive, changed out control and retested. Defrost therm tested and passed. Complete"
Near Buda, TX 78610
Robert
Job Details: 01/03/2020
WASHER GE WWSE5240G0WW "Arrived on job for damper straps and pressure switch, replaced both per last visit, retested and pressure switch worked as well as straps. Complete"
Near Burnet, TX 78611
James
Job Details: 01/03/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site and tested operation. Customer stated the unit began cooling again since service called in. Ran diagnostics and found no issues with components and sensors. Fresh food at 40 degrees and freezer at 3 degrees. Unit cooling properly and all functions test good at time of service. Job complete
Near Leander, TX 78641
Lou
Job Details: 01/03/2020
RANGE WHIRLPOOL KDRS467VSS04 "arrived on site to inspect range oven not heating. Upon further inspection, customer advised that the unit Bake, broil, and convection Bake work intermittently. I placed the unit in diagnostics showing error code sF2E1 and when I attempted to clear the code, the keypad would not respond. I cycled the power at the breaker box, and placed the unit in diagnostics again and was able to clear the code. Tested the Bake and convection Bake functions and the unit is heating as designed. When I removed the front control panel I found the ribbon from the switch membrane to the UI badly bent and creased. Following the tech sheet for the error code, the switch membrane (keypad) will need to be replaced. No gas leaks detected during service.; ordrng 1 WPW10116104 (swtch-memb)"
Near Austin, TX 78750
Paul
Job Details: 01/03/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for the washer making a loud noise during the spin cycle walking out on the floor. When I arrived the customer had sheets in the unit and was running a regular/normal cycle with the unit set to max high speed spin. I watched the unit finish the first spin cycle after wash and each time the unit stated to spin the basket would sway from side to side badly and never completely smooth out causing heavy vibration and noise. When the unit went into spin after rinse it ran a lot smoother. Ms stated that when towels are loaded it’s even worse and causes the machine to walk out away from the wall. I called techline and spoke with Bruce SR# 7726786865. Bruce stated there have not been any issues with the control as far as balancing the loads out and advised checking the suspension shocks, springs and counter weights. I found the springs good and the counter weights tight. I found the floor in good condition and the weight distributed evenly between th
Near Cedar Park, TX 78613
Lou
Job Details: 01/03/2020
RANGE WHIRLPOOL WEGA25H0HZ0 "arrived on site to install previously diagnosed and ordered part. Per Techline at previous call, I removed and replaced the switch harness due to the Ignitors constantly arcing. Tested the unit and it operated as designed. No gas leaks detected during service, job completed."
Near Andice, TX 78628
James
Job Details: 01/03/2020
DRYER WHIRLPOOL WED5620HW0 Arrived on site and installed new vibration kit and sound pads. Tested operation and found unit working properly and loud vibration is gone. Job complete
Near Austin, TX 78758
David
Job Details: 01/03/2020
WASHER WHIRLPOOL WFW3090JW "F27, F9, F34. Arrived on site to diagnose washer that was throwing error codes. Performed diagnostic and found 2 error codes present, F9 (not listed in tech sheet) and F27 (motor phase loss). Ran through diagnostic cycle and unit then threw error F34 for motor not reaching maximum speed. When going through the diagnostic the motor barely moved the basket at all, a fraction of a turn and then stopped, and then in the last phase did not move at all. Checked wiring going to stater and found tight connection. On 2nd attempt to run unit through diagnostics it shut off mid diag cycle. Ordering new control W11334214, stater W11044838, rotor W11044837 as well as a 2nd man to remove stacked dryer if top access is needed for rotor and stater. All parts PSP. Office to reschedule 2nd man. ; ordrng 1 2MAN (2MAN) and 1 W11044837 (rotor) and 1 W11044838 (stator) and 1 W11334214 (CONTROL)"
Near Canyon Lake, TX 78133
Richard
Job Details: 01/03/2020
RANGE WHIRLPOOL KGCU467VSS01 Arrived onsite for the stovetop left rear and right rear gas orifice holder being broken. Upon inspection found that the holders were in fact broken. Need to order parts. Only arrived with one of the holders but it needs two. Office to reschedule. ; saved tckt
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/03/2020
RANGE WHIRLPOOL WFC310S0ES3 Arrived on site customer complaint was not open the oven door properly replace the door hinges ran the unit everything else work great as designed
Near Round Rock, TX 78664
Dylan T.
Job Details: 01/03/2020
COOKTOP WHIRLPOOL G7CE3034XB00 Arrived on site customer is complete was smoke would come from the switches parts need to be replaced but cooktop was too hot at the time of service to do the repair;
Near Liberty Hill, TX 78642
James
Job Details: 01/03/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site and inspected cook top. Found ring around front right burner. Instructed customer on best practices for removing build up from cooking and best products for maintaining glass cook top. Unit working as designed. Job complete
Near Austin, TX 78749
Leonardo
Job Details: 01/03/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not filling with water. Test unit and found broken fill valve. Replaced valve test unit no leaks present unit filling with water job complete
Near Leander, TX 78641
Lou
Job Details: 01/03/2020
OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect wall oven not turning off. Upon further inspection, I placed the unit in diagnostics showing no error codes. Pulled the unit from the wall and tested voltage to the Bake & broil elements and the TOD and found that the control is not sending voltage to the components. Also, while attempting to test the unit, I tried to get the unit to go from rapid preheat to standard preheat and the UI didn’t respond. I removed and replaced the main control and UI console and retested and the unit is operating as designed. I contacted whirlpool safety and reported my findings to Natalie. She advised that she attached my findings to the file #7726750180 already made. Job completed."
Near Georgetown, TX 78633
Cliff
Job Details: 01/03/2020
VENTHOOD WHIRLPOOL WVU37UC0FS0 Arrived on site to diagnose a vent hood that is not operating. Tested unit and found fan motor wires broken. Repaired wires and tested unit. Found all is functioning properly at this time. The vent hood was not installed into cabinetry at time of service.
Near Canyon Lake, TX 78133
Richard
Job Details: 01/03/2020
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave interior light flickering and error code door open when the door was closed. Tested microwave and found the door switches were faulty. we replaced all three door switches. Upon plugging the microwave back in there was a pop and the filter board fuse had blown. ; ordrng 1 W10138793 (fuse) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)
Near Austin, TX 78749
Luis
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for led issues. Found freezer and upper fresh food leds not powering on,diagnosed faulty freezer led. Installed a new led module powered unit on all leds working as designed. ; used 1 W11205083 (LED MODULE) from stock"
Near Canyon Lake, TX 78133
Richard
Job Details: 01/03/2020
DOWNDRAFT WHIRLPOOL KCED600GBL01 Arrived onsite for the stove vent blowing instead of sucking. Upon inspection found that the vent is indeed working to manufacture specs. Complete.
Near Georgetown, TX 78633
Cliff
Job Details: 01/03/2020
DISHWASHER GE GSD5320D01BB Arrived on site to diagnose a dishwasher that is not draining properly. Tested unit and found pump leaking at drain solenoid connection causing drain solenoid to rust and not operate properly. Pump would need to be replaced to complete repairs
Near Georgetown, TX 78626
Lou
Job Details: 01/03/2020
RANGE WHIRLPOOL AER6303MFS2 "arrived on site to install previously diagnosed and ordered parts. Due to the unit sled incorrectly and the terminal block shorting, I removed and replaced the main wiring harness, terminal block and thermal fuse. Tested the Bake, broil and cooktop and the unit is operating as designed. Job completed."
Near Wimberley, TX 78676
Richard
Job Details: 01/03/2020
MICROWAVE WHIRLPOOL WMH53520CW2 Arrived onsite for the microwave door not locking. Upon inspection found that the latches were pushed in and not resetting this could be due to the door being shut too hard. Reset latches and tested door. Everything working correctly. Complete
Near Georgetown, TX 78633
Cliff
Job Details: 01/03/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to diagnose an oven that is continuing to run after it turns off. Found no mechanical failures at this time and advised homeowner that the cooling fan will continue to run until the oven is at a safe temperature. No repairs are needed at this time and all is working properly.
Near Austin, TX 78748
Kevin
Job Details: 01/03/2020
DRYER MAYTAG MEDC465HW0 "I’ve done site and replaced all parts diagnosed on previous visit, this represents every item on the dryer they could have in effect on the cut off. After replacing ran dryer for several minutes and it is operating normally, removed all lint from interior, job complete"
Near Austin, TX 78751
Scott
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site , replaced freezer rails . Door is now closing properly and sealing . Couldn’t duplicate noise at time of service . No water leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site customer complaint was will not dispense any ice took the icemaker bucket out found the icemaker bucket was just clogged cleaned it all out ran the unit everything else work great as designed all lines are dry
Near Andice, TX 78628
Lou
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the isles there the unit ice maker has not worked since they received the unit. Using my jumper wire, I tested the IM from points T-H and the IM began to harvest; however, water did not dispense into the tray but I could hear the valve functioning. I carefully pulled the unit out and found that the water supply was turned off at the wall. Turned the water on and retested and the IM is operating as designed. Advised the customer to dump the first batch of ice made due to me working with the part. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Robert
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on job for water dispenser not working, upon inspection we found the line coming from the back water valve had stopped the water flow, the tube was stopped in between the valve and top inlet filter, tried thawing tube due to freezing issue. No success, instructed customer to thaw fridge overnight to test, if problem persists we must replace the back hose entirely. Customer will call with results of tests.