Service History 587

Near Cedar Park, TX 78613
Paul
Job Details: 04/07/2020
DRYER WHIRLPOOL wed5000dw2 Arrived on site for a dryer unbalanced. Found that the legs weren’t down properly and that dryer duct wasn’t attached to the dryer. I attached the dryer duct and lowered the dryer legs. Ran diagnostics everything is working as it should. Job complete.
Near Lago Vista, TX 78645
Lou
Job Details: 04/07/2020
OVEN WHIRLPOOL KODE500ESS03 "arrived on site to inspect wall oven error message and doesn’t heat. Upon further inspection, the customer advised that the unit would not function and they found that it was in Demo Mode so they took it out of demo mode and it began to function. I placed the unit in diagnostics showing no error codes. Tested the unit on Bake at 350 degrees and the unit operated as designed. Set the clock for the customer and provided recommendations for use & care. Job completed.
Near Austin, TX 78752
Wesley
Job Details: 04/07/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site and installed control panel. Unit is now operating as designed.
Near Georgetown, TX 78633
Wesley
Job Details: 04/07/2020
WASHER GE GFWH1200H1WW Arrived onsite and found unit operating with failed motor. Replaced motor. All checks good. Unit is now operating as designed.
Near Austin, TX 78749
Kevin
Job Details: 04/07/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived on site powered on washer and found it is operating normally sent a video of it working to kevin/office.
Near Waco, TX 76710
Jonathan
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Took pressures of refrigerator and found unit sitting at 75 psi on the high side and in a vacuum at -25 on the low side. Charged unit up to 130 psi on the high side and -5 psi on the low side and let unit run for 30 minutes. Checked evaporator, compressor, and dye dryer for leaks. No leaks detected. Called whirlpool tech line and tech line was down due to update training. Found reassures had dropped to 80 psi on my and -25 psi on my low side. Spoke to CS and he advised to take photos of the pressures, compressor, evaporator, and dye drier for no leak photos.
Near New Braunfels, TX 78132
Noah D
Job Details: 04/07/2020
DISHWASHER JENN-AIR JDB1255AWS0 "Arrived onsite to inspect dishwasher for not starting, upon inspection found the push buttons on the front panel non responsive, must order console,
Near Austin, TX 78726
David
Job Details: 04/07/2020
MICROWAVE GE PSB1201NSS01 "Arrived on site to install previously diagnosed parts to resolve no heating microwave. Installed new mag, transformer, and roller tray. Retested unit and verified all is working as designed. Call complete."
Near Elgin, TX 78621
Cliff
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is not producing ice. Found fill line heater open due to faulty wiring at crimps. Heater wiring harness will need to be replaced to complete repairs. New heater will need to be checked to make sure there’s no factory defect prior to returning with parts.; ordrng 1 INSPECTPART (INSPECT PART ) and 1 W11087201 (heater)
Near Austin, TX 78741
Kevin
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDF331PAHS "Arrived on site and inspected dishwasher and found it is not draining, replaced drain pump and it is now operating normally, no water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Lou
Job Details: 04/07/2020
OVEN KITCHENAID KOCE500ESS06 "arrived on site to inspect microwave/wall oven combo MW light staying on with door closed. Upon further inspection, I tested the door several times before the light finally stayed on with the door closed. Customer advised that the light would be on in the early morning hours also. I contacted Techline and spoke to Andrew and advised of the complaint and the previous repairs made to correct this issue. Attempted to video chat with Andrew but the connection failed. Checked the microwave chassis where the door meets at the interlocks and it was level/flush. Andrew recommended replacing the inner door panel and provided file #7727526724. . ; ordrng 1 W10687342 (door/mw)"
Near Lakeway, TX 78734
Robert
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on job for complaints of not dispensing ice. Found the ice container not turning but motor is. ; ordrng 1 W11109888 (ice-contnr)
Near Austin, TX 78703
Jacob
Job Details: 04/07/2020
WASHER MAYTAG MHW5500FW1 Arrived onsite to replace part. Plugged in unit. Got F8E3 and F9E1. Called Techline. Was told to possibly replace inlet valves and possibly drain motor as well. Got SR#7727530133. Tried to replace lock. But still same issues. Request 2MAN. Rescheduled with customer ; ordrng 1 REQUEST (2MAN) and 1 W10599356 (water inlet valve) and 1 W11201286 (cntrl-elec) and 1 WPW10605427 (pump-water)
Near Austin, TX 78759
Cliff
Job Details: 04/07/2020
REFRIGERATOR MAYTAG MFF2258VEW6 Arrived on site to diagnose a refrigerator that is leaking water. Found drain grommet clogged causing defrost water to back up in freezer. Replaced grommet with drain tube assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78724
Scott
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for water dripping out of ice maker . Found IM valve actuating when calling for water . Found diodes in harness failing . Ordering harness as well as controland valve if needed . No water leaks detected at time of service .; ordrng 1 W10865826 (valve) and 1 W11171078 (HARNESS POWER ) and 1 W11224256 (CONTROL)
Near Austin, TX 78738
Luis
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for cooling compliant. Pierced low side pressure reading -10,installed a uv drier and access valve, vacuumed system down unit kept vacuum recharged system to manufacture spec no loss of pressure,powered unit on checked low side pressure good."
Near Austin, TX 78721
Scott
Job Details: 04/07/2020
WASHER MAYTAG MHW8200FW0 "Arrived on site , replaced valve and dispenser . Tested unit no error codes and dispenser ran all phases . No water leaks detected at time of service . Job complete ."
Near Georgetown, TX 78628
Andy
Job Details: 04/07/2020
RANGE WHIRLPOOL WFG535S0JV0 Arrived on site for range oven not reigning. Tested and inspected unit and found failed control and module. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near , TX 78611
James
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KRSC700HPS00 Arrived on site and tested operation. Found fresh food evaporator frozen completely. Tested fans and found no operation from fresh food fan. Unit will need to thaw for 48 hours with towels around unit so that the fan assembly can be accessed. ; ordrng 1 W11098695 (fan-scroll)
Near San Marcos, TX 78666
Brandon
Job Details: 04/07/2020
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for customer complaint of unit not responding on UI panel, and bake not heating, found faulty console and control, I replaced both parts, unit tested good."
Near Fort Hood, TX 76544
Al
Job Details: 04/07/2020
DRYER MAYTAG MEDB765FW0 Arrived to inspect dryer door not staying closed.Confirmed the complaint and attempted to adjust the hinge screws and unit door continued to pop open 15 seconds after starting the dryer.Ordering research and several parts to help fix the deficiencies of the door.Office to reschedule with customer ; ordrng 1 279659 (PANEL) and 1 RESEARCH (DOOR WON’T STAY CLOSED) and 1 W11366436 (STRIKE) and 1 W11371722 (HINGE RIGHT) and 1 W11376139 (HINGE LEFT) and 1 W11376676 (DOOR)
Near Canyon Lake, TX 78133
Brandon
Job Details: 04/07/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of dishwasher not washing, found faulty wash motor, I replaced motor, unit tested good"
Near Cedar Park, TX 78613
Lou
Job Details: 04/07/2020
DRYER MAYTAG MEDC200XW3 "arrived on site to inspect dryer fuse going bad and the unit being too hot. Upon further inspection, I found the unit vent hose at the back of the unit was crushed. When I plugged the unit in, I found the element immediately came on without turning the unit on. I unplugged the unit and removed the back panel and found the element was warped and had grounded itself to the heater box. I tested the cutoffs, thermostat, and fuse and found the fuse was bad. I removed and replaced the element and fuse and reshaped the vent hose at the back of the unit. Using my vent test kit, I tested the the airflow in the unit and it failed. I recommended that the customer have the vents checked/cleaned and replace the vent hose at the back of the unit before using the unit. No lint observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 04/07/2020
DISHWASHER KITCHENAID KDTE254EBL2 "arrived on site to inspect dishwasher control panel not responding. Upon further inspection, I found the unit with the control lock on, but when pressing the button to get it out of control lock, it wouldn’t respond. I removed and replaced the control panel and tested and the unit operated as designed. No water leaks observed during service, job completed.
Near Austin, TX 78739
Leonardo
Job Details: 04/07/2020
DISHWASHER KITCHENAID KDTE254ESS0 "Arrived on site to replace parts. Replaced su,p and motor drain motor filter screen control and panel test unit and unit test good job complete."
Near Spicewood, TX 78669
Robert
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of no water. Found the valve damaged. Replaced valve and tested unit. No leaks detected at time of service.
Near Austin, TX 78701
Leonardo
Job Details: 04/07/2020
OVEN WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for oven not working. Test unit and found wire to igniter was loose. Secured connection test unit and unit test good job complete.
Near Austin, TX 78749
Leonardo
Job Details: 04/07/2020
MICROWAVE GE JVM3160DF4BB Arrived on site to test unit for unit not having power. Test unit and found bad fuse. Replaced fuse and turning unit on and unit blew fuse right away. Will need to order new mag cap and diode. Will also need switches office to reschedule needs autho ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WB24X10146 (SWITCH) and 1 WB24X10204 (SWITCH) and 1 WB24X10205 (SWITCH) and 1 WB26X28935 (DIODE) and 1 WB27X11211 (MAGNETRON) and 1 WB27X11214 (CAPACITOR ) and 3 WPM0805101 (FUSE)s
Near Kyle, TX 78640
Kevin
Job Details: 04/07/2020
RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site and replaced main harness and cooktop surface diagnosed by previous technician, although harness is not correct for this bottle was able to disassemble the original harness and move over the relevant wiring. Job complete"
Near San Marcos, TX 78666
Noah D
Job Details: 04/07/2020
RANGE WHIRLPOOL WFG525S0JS0 "Arrived on site to install panel and cooktop due to dents, replaced bo5 and checked for damage, no damage found. Job complete"
Near Hutto, TX 78634
Andy
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site for dishwasher utensil basket coming loose. Tested and inspected unit and found failed inner door. Ordering needed parts. no water leaks present at time of service.; ordrng 1 W10861000 (detergent dispenser) and 1 W11035418 (door-inner)
Near Gatesville, TX 76528
Jonathan
Job Details: 04/07/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF2 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced ice maker and tested unit. Unit is working as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 04/07/2020
WASHER WHIRLPOOL WTW7000DW4 "arrived on site to inspect washer error code. Upon further inspection, customer advised that the unit was showing an LF error code. I placed the unit in diagnostics showing F8E1 & F3E2 error codes. Cleared the codes and continued with failed to dispense water into the basket. I manually tested agitate, spin & drain pump and all operated as designed. I removed and replaced the water inlet valve and calibrated the unit. Retested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Lago Vista, TX 78645
Lou
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00
Near Austin, TX 78724
Scott
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site for unit not making ice . Found wires at bottoms door broken in two. Unit will need new freezer door .No water leaks detected at time of service . Job complete .
Near New Braunfels, TX 78130
Noah D
Job Details: 04/07/2020
WASHER MAYTAG MVWC415EW0 "Arrived on site to install motor per last tech, installed motor and checked all parts, no problems found . Job complete"
Near Dripping Springs, TX 78620
Luis
Job Details: 04/07/2020
REFRIGERATOR LG LMXC23796M/00 "Arrived on site for faulty compressor. Removed compressor and drier,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged,recharged system to manufacture spec. Updated firmware on main control,powered unit on checked low side pressure good unit cooling down correctly.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to inspect dishwasher for not operating, upon inspection found during fill a screeching noise, indicating no water, checked valve and found it turned off. Turned on water to unit, functions returned. Complete"
Near Austin, TX 78732
David
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose dishwasher with top rack issue. Performed dual so is and found one wheel broken off the adjustor. Replaced adjustor and retested. all is working as designed at this time. Call complete.
Near Manor, TX 78653
Cliff
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to diagnose a microwave that is tripping the breaker. Tested all parts and components and found no internal short or malfunction with microwave itself. Contacted tech line and spoke with Andrew. He advised manufacturer recommends not to have unit hooked up to GFCI or AFCI circuit’s. No further repairs can be done to correct this issue and homeowner will need electrician to correct the problem.File#7727534913
Near Mustang Ridge, TX 78610
Kevin
Job Details: 04/07/2020
RANGE WHIRLPOOL WOS51EC0HS01 "Arrived on site and found save error codes F8E0, F6E4, pre-ordered blower fan did not arrive. Spoke with tech line and they recommended replacing blower fan, hall sensor is likely going out. Will need to order blower to correct issue. 7727531747; ordrng 1 W11248652 (BLOWER)"
Near Austin, TX 78732
Robert
Job Details: 04/07/2020
DRYER SAMSUNG DV42H5200EP/A3 Arrived on job to replace pulley. After replacement test operation. Dryer heater.
Near , TX 76655
Jonathan
Job Details: 04/07/2020
WARMING DRAWER WHIRLPOOL KOWT100ESS00 Arrived on site for warming drawer that won’t heat. Inspected unit and work area. Removed side cover and found unit not hooked up properly. Connected unit up properly and configured connectors to proper locations and tested unit. Unit is now heating and operating as designed.
Near , TX 76655
Jonathan
Job Details: 04/07/2020
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site for dishwasher that’s rattling as it runs. Inspected in and work area. Placed an in-service diagnostics and found an F6 E1 (no/low water) error code. Tested unit in an auto cycle and found the valve buzzing but not coming on.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WMH32519HB "Arrived on site to inspect microwave for damaged bulb, found damaged bulb and replaced with new bulb, light turned on, no problems found. Job complete"
Near Granger, TX 76530
Andy
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed icemaker. Removed failed part and replace with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78750
David
Job Details: 04/07/2020
DRYER WHIRLPOOL WED87HEDW1 "Arrived on site to diagnose a dryer that was producing no heat when running. Performs diagnostic and voltage checks. Found good thermal fuse, but found element open. Replaced heating element and retested. All is now working as designed. Call complete. Advised customer to also have vents cleaned, saw excessive lint buildup."
Near Belton, TX 76513
Jonathan
Job Details: 04/07/2020
WASHER MAYTAG MVWB865GW0 Arrived on site for washer that still having issues displaying. Inspected unit and work area. Placed unit in service diagnostics and found an F0 E2 (oversuds) and F5 E1 (lid is up) error codes. I ran the unit through an auto test and and unit worked as designed. I called Techline and spoke to Dustin SR# 7727525947. He advised the issue was with the customer using too much detergent. He asked me to go over soap and care guidelines for the machine. Unit is working as designed. Call complete.
Near Austin, TX 78734
Robert
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WMH76719CS1 Arrived on job for complaints of not working. Realigned the switch holder to make contact.
Near Harker Heights, TX 76548
Al
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect temCalled Whirlpool Tech line and spoke with JKCheck to see If damper is opening and closing.Found the damper spring to the door was defective, causing the door to be stuck in the open position.Removed and replaced the damper door.I was told the other possibilities may be the thermistor or HV board, if problem continues.SR #7727526392Temperatures were set by customer to 45 in refrigerator and 4 in freezer compartment.Refrigerator temperature was measured at 32 degrees with my temperature sensor.Job complete"
Near Lakeway, TX 78734
Robert
Job Details: 04/07/2020
RANGE KITCHENAID KDRP463LSS07 Arrived on job for complaints of temperature too low. Found the sensor out of range. After replacement test operation temperature good.
Near Georgetown, TX 78628
Paul
Job Details: 04/07/2020
MICROWAVE JENN-AIR JMW2430DP00
Near Austin, TX 78730
Scott
Job Details: 04/07/2020
DISHWASHER BOSCH SHXM63W55N/01 Arrived on site for dishwasher leaking . Found door not sealing up around left side . Ordering hinge parts . Please call to set return; ordrng 2 00423896 (HINGE SCREW )s and 1 00630784 (LATCH ) and 2 00633945 (SCREW FOR LEVERS)s and 1 00745001 (STRIP) and 1 00752102 (LEVER) and 1 00752103 (LEVER) and 1 11002762 (HINGE ) and 1 11002763 (HINGR)
Near Bertram, TX 78605
James
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and installed new fan harness due to open bi metal. Tested operation and found unit working properly. Job complete
Near Austin, TX 78726
David
Job Details: 04/07/2020
VENTHOOD BROAN K260A36-C "Arrived on site to install previously diagnosed parts for fan speed getting stuck and light not coming on. Found that ordered control panel was only the plastic trim and not the board. Have to order board, part SV03255.
Near Austin, TX 78738
Robert
Job Details: 04/07/2020
OVEN KITCHENAID KOSC500ESS00 Arrived on job for complaints of no power. Found fuse open. After replacement test operation.
Near Round Rock, TX 78664
Paul
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Arrived onsite for a refrigerator not cooling. I found the system fully charged. I found the compressor not pumping good and insufficient. I replaced the compressor, I installed a UV drier and low side tier ice tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.9 oz’s of R134A. The unit is working as designed. The unit is not connected to water. Call complete."
Near Dripping Springs, TX 78620
Luis
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer moved unit to garage . Unit working at this time
Near Cedar Park, TX 78613
Lou
Job Details: 04/07/2020
WASHER AMANA NTW4516FW3 "arrived on site to inspect washer lid not unlocking. Upon further inspection, I placed the unit in diagnostics and unlocked the lid. Unit was showing error codes F7E1 & F7E6. I cleared the codes and continued with testing. The unit filled and drained but did not agitate or spin. I tested the actuator and it functioned properly. The motor was humming but not turning. I advised the customer of my findings and am ordering the capacitor and motor and will return with prescreened parts. No water leaks observed during service, unit left unplugged for safety.; ordrng 1 W10890624 (motor-drve) and 1 W11428524 (CAPACITOR )"
Near Wimberley, TX 78676
Brandon
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for customer complaint of left side door closing on its own, found door needed adjusting and unit needed leveling, no parts were needed. Unit tested good."
Near Austin, TX 78732
David
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDT750SAHZ "Arrived on site to diagnose dishwasher that was not pumping water. Performed diagnostic and found F4E3 motor not running,F7E1 no heat. Unit will need new sump and motor assy to repair. ordering 1 W11087376 pump.. ; ordrng 1 W11087376 (pump&motor)"
Near Kingsland, TX 78639
James
Job Details: 04/07/2020
ICE MACHINE WHIRLPOOL KUID508HPS Arrived on site and tested operation. Found ice sticking to evaporator tray and melting once harvest cycle starts. Tested sensors and found that the evaporator sensor was not properly located. Placed in correct location and removed small amount of scale from the leading edge of the evaporator tray. Tested operation and found unit working properly. Job complete
Near Granger, TX 76530
Andy
Job Details: 04/07/2020
DRYER WHIRLPOOL WED7500GC0 Arrived on site for dryer door not staying closed. Tested and inspected unit and found failed door strike. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78664
Andy
Job Details: 04/07/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for range burner broke while in use. Tested and inspected unit and found failed burners. Removed failed parts and replaced with new. Tested unit and found switches failed as well. Ordering needed parts. left unit unplugged and advised not to use unit until repairs are made.; ordrng 1 WP3148953 (switch-inf) and 1 WP3149404 (switch-inf)
Near Austin, TX 78717
Paul
Job Details: 04/07/2020
OVEN WHIRLPOOL WOC54EC0HS03 Arrived onsite for a microwave not starting. I found no stored error codes. I tested the unit and found it displaying pause as soon as I tried to start the unit. I found the secondary door switch not closing due to the face of the unit around the secondary door switch plunger is dented and pushed in. I called techline and spoke with Leon SR# 772754505. Leon and I did a video chat and I showed him the dent.
Near Pflugerville, TX 78660
Cliff
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site to replace icemaker for refrigerator. Replaced ice maker and tested unit. All is working properly at this time and no leaks were found at time of service.
Near Lakeway, TX 78734
Robert
Job Details: 04/07/2020
WASHER SAMSUNG WV55M9600AV/A5 Arrived on job for complaints of display not working. Found that some of the buttons not working and display dim.After replacement test operation.
Near Gatesville, TX 76528
Jonathan
Job Details: 04/07/2020
DISHWASHER FRIGIDAIRE FGID2466QB7A Arrived onsite for dishwasher that won’t turn on. Inspected unit and work area. Tested voltage going to unit and found voltage going from 122.3 V for several seconds and then dropping down to 23.7V and then bouncing back within a few seconds. I called Techline and spoke to Michael SR# 83495997. He advised the inconsistencies in voltage was causing this issue and that the customer needed to get an electrician to fix his voltage issue.
Near Georgetown, TX 78628
Wesley
Job Details: 04/07/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite and found unit had corrupted UI panel from overheat during cleaning. Ordering panel and returning to repair. ; ordrng 1 W11296171 (CONTROL PANEL)
Near Hutto, TX 78634
Andy
Job Details: 04/07/2020
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for range cooktop issues. Tested and inspected unit and found issues with manifold. Ordering needed parts. Office to schedule return trip. Turned gas supply off and advised customer not to use unit for safety.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (holder-orf) and 1 W11167099 (holder-orf) and 8 WP3368921 (screw-torx)s
Near Austin, TX 78754
Luis
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for water leaking. Removed grill cover,found moisture and water residue on rust location on cabinet,called tech support
Near Elgin, TX 78621
Cliff
Job Details: 04/07/2020
REFRIGERATOR LG LSXS26386S/00 Arrived on site to perform sealed system repair for refrigerator. Replaced compressor and verified unit held vacuum. Also updated control for new compressor. Charged unit with manufactures recommended amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Lago Vista, TX 78645
Lou
Job Details: 04/07/2020
WASHER WHIRLPOOL WTW8500DC0 "arrived on site to inspect washer error code. Upon further inspection, customer advised the unit is showing F5E3 error code. I placed the unit in diagnostics showing F5E3, F5E2, F0E5 & F0E2. Cleared the codes and continued with testing. Once I pressed the start button, the unit shut down. Placed it add in diagnostics and calibrated the unit and it calibrated good. Retested and the unit operated as designed. Following the tech sheet, I tested the control and it wasn’t showing any voltage and the lid lock wasn’t securing. Once I got authorization to repair, I removed and replaced the control and lid lock and while replacing the lock, I found the bezel mo t was cracked and it broke off. I retested the unit and this time it showed error code F5E4. I titled the unit back and found a large amount of gearcase oil on the rotor, both pumps, and all four panels. Contacted the office (SC) and advised I would need authorization to replace the gearcase and clutch. I adv
Near Austin, TX 78731
David
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL KOCE507EBS06
Near Salado, TX 76571
Al
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived to inspect side by side refrigerator with water inside refrigerator compartment.Confirmed the complaint and photographed the ice buildup at the damper door.Also found the door wasn’t sealing properly to the cabinet.Office has ordered the ff section door, which includes the gasket.Needs more work ; O-emld tckt"
Near Round Rock, TX 78681
Andy
Job Details: 04/07/2020
ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site for ice machine not making ice. Upon arrival found unit is making ice but smaller and less ice. Tested and inspected unit and found lots of dust buildup on condenser not allowing air flow making unit inefficient. Cleaned condenser coils and tested unit. All operations are normal. instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78733
Leonardo
Job Details: 04/07/2020
TRASH COMPACTOR WHIRLPOOL KUCS03CTBL0 Arrived on site to test unit for door not closing. Test unit and found trash stuck not allowing the door to close. Removed trash test unit and unit test good job complete.
Near Belton, TX 76513
Al
Job Details: 04/07/2020
RANGE FRIGIDAIRE FFEF3016US Arrived to inspect range not heating on large burner for the back right large burner.Verified complaint and ordered both switches needed to complete the repair.Needs more work.; ordrng 1 316436000 (SWITCH FOR SMALL BURNER) and 1 316436001 (INFINITE HEAT SWITCH LARGE BURNER)
Near Canyon Lake, TX 78133
Brandon
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of ice build up on back wall of fresh food section, I replaced adapter, ice fan, main control, and gaskets ordered by previous tech, unit tested good."
Near New Braunfels, TX 78132
Brandon
Job Details: 04/07/2020
COOKTOP KITCHENAID KCGS356ESS00 "Arrived on site for customer complaint of yellow flames on 2 burners, found they had the caps switched around. Unit tested good."
Near Austin, TX 78748
Leonardo
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not draining. Test u it and found drain motor not connected correctly. Secure connection test unit and unit test good job complete unit draining correctly no leaks present at this time.
Near Austin, TX 78723
Scott
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 "Arrived on site for fridge not dispensing water . Found water valve just humming and no water flowing . Replaced valve . Tested dispenser , now getting normal water flow . No water leaks detected at time of service . Job complete ."
Near Cedar Park, TX 78613
Lou
Job Details: 04/07/2020
DRYER AMANA NED4655EW1 "arrived on site to inspect dryer making knocking/rattling noises. Upon further inspection, the customer advised that the unit is not blowing out any air through the vent tube and the clothes aren’t getting dried. I opened the unit door and pressed the door switch closed and tested the unit. I could see the element illuminating on the back left vent area ad the unit was extremely loud. I disassembled the unit and jumped the door switch and turned the unit on. I found the noise was coming from the motor/blower wheel area, but the motor was tightly mounted. I removed the back cover and the lint chute and found the blower wheel was not attached. I removed the wheel and found the threads on the wheel were stripped. Also found a large amount of lint that had collected in the wheel/lint chute (photo). The threads on the motor axle were good. I replaced the blower wheel and tightened it and retested and the unit is operating as designed. No lint observed at the end of
Near Austin, TX 78703
Luis
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for water leaking. Removed icemaker found ice build up blocking icemaker rake due to no shut off arm. Shut off arm wasn’t transferred when icemaker was replaced ordering new shut off arm and extension; ordrng 1 W11226459 (SHUT OFF ARM) and 1 WPW10351019 (EXTENSION)
Near New Braunfels, TX 78130
Noah D
Job Details: 04/07/2020
RANGE WHIRLPOOL WMH31017HB4 "Arrived on site to inspect microwave for F1E4 error codes, upon inspection found the error codes, replaced control board and retested, microwave heated correctly. Complete"
Near Austin, TX 78746
Kevin
Job Details: 04/07/2020
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site and inspected washer and found debris inside drain pump causing it to rattle, after correcting washer is now working properly. No water leaks from connections at time of service, job complete."
Near Bertram, TX 78605
James
Job Details: 04/07/2020
RANGE WHIRLPOOL WFE525S0JZ0 "Arrived on site and found damage to cooktop, side panel and rear panel.
Near Austin, TX 78750
David
Job Details: 04/07/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site to diagnose a washer leaking water into the tub when powered off. Performed diagnostic and tested unit. Found a constant drip from the inlet valve. Replaced inlet valve and retested. Found no more drips or leaks. All is working as designed, no water leaks present. Call complete."
Near Round Rock, TX 78665
Wesley
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived onsite and replaced door panel due to scratch. All checks good.
Near , TX 78610
Robert
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WMH32519HZ Arrived on job for complaints of fan not working. Found loose connection at fan plug in. Correct error and test.
Near Austin, TX 78704
Leonardo
Job Details: 04/07/2020
OVEN KITCHENAID KSGG700ESS1 Arrived on site to test unit for unit giving error codes. Test unit and found shorted keypad and keypad disconnected error codes and cooling fan. Will need to replace console some buttons are not responding and cooling fan. Ordering console W11029431 office to reschedule ; ordrng 1 W11029431 (CONSOLE )
Near Leander, TX 78641
David
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to install previously diagnosed parts to resolve defrost issue and torn door gasket. Installed new UI, new power board, Evap fan and harness, new door gasket. Gasket taped to allow glue to dry. Advised to leave for 12 hours before opening. Plugged unit in and unit did begin cooling. All is working as designed. Call complete."
Near Austin, TX 78723
Scott
Job Details: 04/07/2020
WASHER MAYTAG MVWX700XL1 "Arrived on site for washer not agitating or spinning found latch not registering lid is locked. Replaced lid lock . Tested unit and ran diagnostic wash test . Unit passed test . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78702
Leonardo
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not draining. Test unit and found bad pump. Replaced drain pump test unit and unit test good job complete.
Near Temple, TX 76502
Al
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived to inspect refrigerator not making ice or dispensing water.Found and photographed the water line source from wall.Unit didn’t have water connections from wall to the unit.Customer will call a plumber to fix the issues.Job complete
Near New Braunfels, TX 78132
Brandon
Job Details: 04/07/2020
OVEN KITCHENAID KOSE500ESS "Arrived on site for customer complaint of oven not maintaining proper temperature, found unit just needed to be calibrated. I calibrated unit, tested good."
Near Austin, TX 78749
Leonardo
Job Details: 04/07/2020
DISHWASHER BOSCH SHP865WF5N/10 Arrived on site to test unit for unit not turning on. Test power coming in and found 12v. Advised customer to get electrician to check main power line. Job complete.
Near Kingsland, TX 78639
James
Job Details: 04/07/2020
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Arrived on site and tested operation. Found ice maker failed and making a chugging and popping noise while attempting harvest. Installed new ice maker and tested. Unit tests good. Job complete
Near Austin, TX 78721
Jacob
Job Details: 04/07/2020
WASHER MAYTAG MVWC465HW2 Arrived onsite for unit moving a lot during spin cycle. Put unit in diagnostics test. Checked for error codes. No error codes found. Took off wash plate. Wash plate was in bad shape also found a lot of spare change in between wash plate and dimes below the wash plate. Removed spare change. Replaced wash plate. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78735
Robert
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WML55011HS1 Arrived on job to paint bottom of cavity. After painting recommended to not use for 24 hours.