Near Austin, TX 78759
Scott
Job Details: 10/28/2019
OVEN KITCHENAID KEBS179BBL0 "Arrived on site for oven not reaching preheat . Ran diagnostics all checked normal . No error codes . Did hard control,reset . Preheat oven , reached temp . Let cool down , reheated to 425 . No issues found . Job complete.
Near Taylor, TX 76574
Tyler B.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site for unit not cooling, found rc evap motor to running, found control failed, replaced co troll and tested goodControL
Near Cedar Park, TX 78613
Paul
Job Details: 10/28/2019
REFRIGERATOR LG LFX31925ST/00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I found the compressor PTC open. I tested the compressor windings and had nothing to ground. I bypassed the PTC and was able to get the compressor to run. I found the compressor only drawing .86 amps and not getting hot. The compressor was getting 150VAC and ramped up then a buzzing sound came from the main control and the compressor stopped. At this time I was only getting 38VAC to the compressor. The unit is not cooling properly at all so the compressor would definitely be needed. The main control would also be needed because of the voltage drop that happens when the relay on the control starts buzzing. The unit never tried to cool so I suspect a leak in the evaporator also.
Near Leander, TX 78641
Lou
Job Details: 10/28/2019
WASHER MAYTAG MHW8200FW0 "arrived on site to inspect washer dispenser. Upon further inspection, customer advised that they have mold growing inside the dispenser housing and the unit is not washing clothes properly. Customer advised they have a water softener also. I checked the detergent dispenser setting and found it on 6 and the water selection was on hard water. I changed the water setting to soft and figured the detergent dispensing setting and reset it to 2. Found mold debris in the dispenser housing. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I removed and replaced the dispenser assembly and inlet valve and retested. Unit operated as designed with no water leaks. I advised the customer if they use the detergent cartridge to not change the settings and not change the water type. I recommended that they use Affresh to clean the unit and to use a rag with bleach and clean the bellow and inside the dispenser housing periodically.
Near Austin, TX 78724
Joseph C.
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “unit not powering on” complaint. Inspected unit and found power wire slid out of control harness. Reinserted wire and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78741
Brandon
Job Details: 10/28/2019
DRYER AMANA NED4655EW1 "Arrived on site for customer complaint of unit not starting, found element shorted to ground causing thermal fuse to blow. Ordering fuse and element. ; ordrng 1 279838 (element,heater)"
Near Austin, TX 78759
Cliff
Job Details: 10/28/2019
FREEZER WHIRLPOOL WRT511SZDM00 Arrived on site to diagnose a refrigerator with a door that is not closing properly and is squeaking. Lubricated hinge and re-leveled refrigerator to help RC door close easier. All is working properly at this time and no further repairs are needed. No water is hooked up to refrigerator at time of service.
Near Austin, TX 78759
Cliff
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator with a filter that is sticking in housing. Removed filter and installed new filter homeowner provided. Tested unit and flushed air out of lines. All is working properly and no leaks were found after services were performed.
Near Round Rock, TX 78665
David
Job Details: 10/28/2019
COOKTOP WHIRLPOOL WFC150M0EB2 Arrived on site to install previously diagnosed parts. Installed new infinite switch for rear left burner. Tested unit and burner is now working as designed. Call complete.
Near Georgetown, TX 78626
Jonathan
Job Details: 10/28/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer not heating. Performed diagnostics and tested voltage to unit and found 240 volts and correct polarity. Disassembled back to gain access to heater and fuse. Found thermal cutoff on to of element disconnected. Contacted fuse and tested unit. All tested good.
Near Georgetown, TX 78626
David
Job Details: 10/28/2019
REFRIGERATOR GE GSH22JFBSS "Arrived on site to diagnose a refrigerator that had an icemaker running over with water. When I arrived the unit had the water shut off going to fridge. Performed diagnostics and gained access to the icemaker. Found that the ice in the mold was frozen in there with a 2nd batch frozen on top of it. Removed icemaker from unit and defrosted frozen fill tube. Turned water supply back on and find fill valve was closed. Melted ice in icemaker and reinstalled and found it filling properly. Icemaker was likely moving slow and not properly ejecting ice, and froze in the fill part of the cycle. Recommended new icemaker. Replaced icemaker and ran cycle. Found unit to fill properly. All is working as designed.
Near Leander, TX 78641
Lou
Job Details: 10/28/2019
REFRIGERATOR AMANA ASI2575GRS01 "arrived on site to inspect refrigerator water dispenser not functioning. Upon further inspection, customer advised that the dispenser is operating but it’s intermittent. I tested the water dispenser and it dispensed water. I checked the separator and found a wire loose on it. I reconnected the wire and retested and the water is dispensing as designed. Also found that the unit was not level and leveled the unit. Advised customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78705
Wesley
Job Details: 10/28/2019
DRYER WHIRLPOOL WGD5620HW0 Arrived onnsite and replaced flame sensor and coils. Found unit operating as designed. But did find inlet gas issue. Advised accordingly.
Near Lakeway, TX 78734
Andy
Job Details: 10/28/2019
VENTHOOD JENN-AIR JXD7030YS5 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/28/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived on site for unit not powering on, removed and replaced panel and tested good."
Near , TX 78628
Jonathan
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher tripping circuit breaker when plugged in. Inspected junction box and found wired correctly. Tested unit on garbage disposal outlet and found powering on but wash motor not starting cycle. Found control not sending voltage to sump motor. Removed control and installed new. Tested on dishwasher outlet and found breaker still tripping. Tested on garage disposal outlet and unit tested good.
Near Bastrop, TX 78602
Cliff
Job Details: 10/25/2019
RANGE WHIRLPOOL WFE540H0ES0 Arrived on site to diagnose a cooktop with a broken glass top assembly. Found cooktop cracked over left front burner. Office will need to have authorization provided by extended warranty company and set return appointment.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 W10472035 (cooktop)
Near Spring Branch, TX 78070
Brandon
Job Details: 10/25/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TS0 "Arrived on site for customer complaint of noise, found noise was coming from evaporator on start up, called techline, they said this is a normal noise and did not recommend sealed system repair. File number 83080225"
Near Austin, TX 78737
Leonardo
Job Details: 10/25/2019
MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site to test unit for unit not heating. Tested unit. Found the unit broiler and bake element not heating. Found open TOD, Ordered part# WP4449751 TOD. ordrng 1 WP4449751 (TOD )"
Near Austin, TX 78745
Scott
Job Details: 10/25/2019
WASHER GE GTW330ASK3WW "Arrived on site ,replaced water valve . Replaced valve . Tested valves in diagnostics . All checked normal . Nonwater leaks detected at time of service . Job complete
Near San Marcos, TX 78666
Brandon
Job Details: 10/25/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of unit not turning off at end of cycle, found faulty timer, I replaced timer, new timer is faulty, ordering timer. Returning tech needs to mark timer as defective.ordrng 1 WPW10642928 (timer)"
Near Waco, TX 76712
Chase
Job Details: 10/25/2019
REFRIGERATOR MAYTAG MBF2258FEZ03 Arrived on site customer complaint was not making ice tech-support originally told me to replace the door found it was just the icemaker did not replace the door customer gonna call back in if it does not make ice all lines are dry
Near Waco, TX 76705
Chase
Job Details: 10/25/2019
DRYER MAYTAG MEDB835DW Arrived on site hooked up power cord to the dryer ran the dryer dryer was heating and working perfectly fine can’t find anything wrong
Near Waco, TX 76708
Chase
Job Details: 10/25/2019
OVEN WHIRLPOOL WFG515S0EW1 Arrived on site customer complaint was Oven would not work properly replace both control board is still did not fix the problem found it was the power cord tell customer we need to order the part ; ordrng 1 W11023766 (cord-power)
Near New Braunfels, TX 78130
Richard
Job Details: 10/25/2019
WASHER MAYTAG MVWC425BW0 "Arrived onsite to install new parts ordered. Installed new motor,capacitor,belt,cam assembly, control, actuator. Tested washer and washer will not go into the spin cycle. There was an error code F7E6 motor fault code. Ordering lower harness and upper harness. ; ordrng 1 W10291177 (harns-wire) and 1 W10692115 (harns-wire)"
Near New Braunfels, TX 78130
Luis
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for noise complaint ran u it through diagnostics found noise from damper control,customer verified complaint is from damper. Called tech suppprt per tech support need to replace damper control again. ; ordrng 1 WPW10479155 (DAMPER)"
Near Spicewood, TX 78669
Andy
Job Details: 10/25/2019
WASHER MAYTAG MVWB835DC4 "Arrived on site to install previously diagnosed parts, per last tech wash plate bolt will need to be broken off to repair unit. Could not break bolt off. Will need to also replace outer tub along with basket, gearcase and wash plate. Will also need to replace suspension to properly complete repairs. Ordering needed parts. Office to schedule. 2 hour job. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 W10512161 (TUB) and 1 W11130356 (SUSPENSION )"
Near Wimberley, TX 78676
Brandon
Job Details: 10/25/2019
REFRIGERATOR GE PSB48LSRABV "Arrived on site for customer complaint of unit not cooling properly, found freezer at 57 degrees with compressor and fans running, found fresh food section at 43. Found sealed system issue. Ordering compressor, evaporators, 3 way valve, condenser, heat exchanger, filter drier, and access valves. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE) and 1 WPW10143759 (dryer) and 1 WR17X11757 (heat exchanger asm) and 1 WR57X10054 (3-way valve) and 1 WR78X23067 (compressor) and 1 WR84X10068 (condenser asm) and 1 WR85X10065 (evaporator asm ff) and 1 WR85X23077 (complete evap asm fz)"
Near Austin, TX 78705
Joseph C.
Job Details: 10/25/2019
DRYER WHIRLPOOL WGT4027HW0 "Arrived on site for “not heating” complaint. Inspected unit and found no continuity, at gas valve solenoids. Removed and replaced gas valve solenoids. Unit will drop voltage, as soon as start button is depressed. Spoke with David, at Techline(Ref# 7726205202). Ran through checks with him. No conclusive answers. Ordering new motor. Suspect voltage drop, at centrifugal switch. Request two hours. Office to set return schedule, due to time request. ; ordrng 1 279811 (motor!dryer) and 1 TWOHOURCALL (TWO HOUR CALL )"
Near Austin, TX 78744
Leonardo
Job Details: 10/25/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for unit staying on. Customer had gas to the unit off. Turned gas on to test unit and heard the gas escaping. Immediately turned gas back off. Instructed customer to contact plumber to locate gas leak to fix the gas leak.
Near Austin, TX 78731
David
Job Details: 10/25/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site to diagnose an icemaker not producing ice. Performed diagnostics and found unit was not filling with water at all. Removed bottom panel and could not feel fill valve actuating. Replaced fill valve. Could now feel fill valve opening, but still not filling. Diagnose optic mode showed reservoir was full, but it was not. Replaced record pump with water level sensor in it. When removing the pump the wiring going to the drain pump harness pulled out of the connector. Attempted to repair the harness but will need new wiring as part of drain pump. Unit does now fill, but needs drain pump. Ordering 1 WPW10489125 drain pump. ; ordrng 1 WPW10489125 (pump)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/25/2019
REFRIGERATOR LG LFX31925ST/06 "arrived on site to inspect refrigerator ice maker. Upon further inspection, the customer advised that the ice maker was leaking and they removed the ice maker and when they reinstalled it, the ice bin got jammed and could not be removed. I was able to get the ice bin removed and adjusted the ice maker assembly and tested. The unit is operating as designed and no leaks were found. No water leaks observed during service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 10/25/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived onnsite and found control to be incorrect. Advised maintenance. Ordering correct control. Office to reschedule. ; ordrng 1 W11334214 (CONTROL)
Near Austin, TX 78717
Lou
Job Details: 10/25/2019
WASHER LG WM3470HVA "arrived on site to inspect washer leaking. Upon further inspection, the customer had a load finishing with the wash cycle and I pulled the unit away from the wall and found soap suds at the back of the unit. I found that suds were coming from the vent tube at the top of the drum assembly. I ran the unit through test mode and found a lot of suds in the basket ark the end of testing. Customer advised that they have a water softener. I advised the customer to cut way back on detergent use as the softener doesn’t allow the water to break down detergent very well. No water leaks observed at the end of testing, job completed. Customer requested to leave the unit pulled from the wall to allow them to clean behind the unit."
Near Dripping Springs, TX 78620
Kevin
Job Details: 10/25/2019
DRYER GE GTD65EBTL0DG "Arrived on site and found wind dryer and started it makes a scraping noise, disassembled dryer and found the noise is due to a drum making contact with fan shroud. Took one picture. Straightened fan shroud as much is allowed to allow for spacing, there is no permanent repair for the issue and is considered normal. Job complete"
Near Salado, TX 76571
Al
Job Details: 10/25/2019
COOKTOP WHIRLPOOL KICU509XSS
Near Dripping Springs, TX 78620
Kevin
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and inspected refrigerator and found no ice production, turned off power to fridge for one full minute to reset control boards and clear error codes. ran test 120 and icemaker cycled properly. Ran test 97 and icemaker did not fill with water. Inspected fill tube and found one blue wire is broken, took pictures. ordrng 1 W11230096 (FILL TUBE )"
Near McGregor, TX 76657
Chase
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site customer complaint was washing machine was not filling with proper water filled the unit several times cannot find anything wrong with the unit
Near Kyle, TX 78640
Kevin
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site and inspected refrigerator and found ice will not dispense, found broken wires at the bottom of freezer door. Took pictures. A new door will need to be ordered to correct issue. ; ordrng 1 LW11038917 (DOOR) and 1 NEEDAUTHO and 1 WPW10249913 (gasket-fip)"
Near Andice, TX 78628
Jonathan
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for frost buildup in freezer. Performed diagnostics mode and found unit reading defrost sensor opened. Gained access to control and measured defrost circuit and found 49 K ohms. Called tech support and spoke with Chris he stated that ready was to high and to replace defrost sensor again. Verified model # and found engineering digit 01 and on work order marked as 02. Performed diagnostics mode and tested defrost sensor and unit was reading sensor good. Ran defrost cycle and found unit defrosting. Office to schedule appointment when ETA is available on parts. ; ordrng 1 SEESTICKYNOTE (Part research) and 1 W11174836 (MAIN CONTROL) and 1 W11214887 (CONTROL) and 1 W11366397 (DEFROST SENSOR)
Near Austin, TX 78759
Wesley
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 Arrived on site and found rack stop had come out of place. Installed rack stop. Advised customer on use and care. All checks good.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/25/2019
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for customer complaint of dryer timer not moving. Removed console and found timer motor hot to touch. Removed and replaced timer assembly. Reassembled and tested. Timer now works as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 10/25/2019
REFRIGERATOR LG LMXS30776D Arrived on site for refrigerator not cooling. Measured temperature in FC at 29° and RC at 57°. Measured amp draw at compressor and found .24 amps. Checked voltage to compressor and found 164 volts. Checked pressure on sealed system while in test mode. Found low side pressure at 40 PSI and high side is at 70 psi. Called tech support and spoke with Colin he stated that compressor is not pumping like it should. Will need to replace compressor. Confirmation # TCC19102465. Office to schedule appointment when ETA is available.; ordrng 1 ACCESSVALVE and 1 COMPRESSOR and 1 EVAPORATOR and 1 FILTERDRIER and 1 SEENOTE (OFF TO SCH)
Near New Braunfels, TX 78130
Luis
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for icemaker issues and only dispensing crushed ice. Removed assembly found harness not connected to solenoid,installed harness to solenoid,found icemaker missing shutoff arm and extension. Installed a shut off arm and extension powered unit on icemaker ran through a cycle and filled with water no leaks."
Near Austin, TX 78746
Scott
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 "Arrived on site for no cooling both compartments .found unit on and nothing running . Both compartments were room temp . No ice ,evap was completely dry . Pulled cover off compressor . Checked connections on relay . Unplugged unit , when reapplied power fridge came on . Ran diagnostics all checked normal . All fans running and great frost pattern on evap. Temp control is believed to caused no cool .No water leaks detected at time of service .job complete ."
Near Marble Falls, TX 78654
James
Job Details: 10/25/2019
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site and tested operation. I found no spark from cooktop igniters. Tested for proper voltage to spark module and found to be correct. Installed new module and tested. Unit working properly. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 10/25/2019
WASHER MAYTAG MVWB855DC3 Arrived on site and tested operation. I found agitator not operating properly and making an odd sound. Upon further inspection I found agitator loose. Secured agitator bolt and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for unit not drying dishes, ran diagnostics and found dispenser not dispensing, found solenoid jammed removed and replaced dispenser and tested good. No leaks on site"
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/25/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site for unit not heating, found element and fuses good, found relay on control to be stuck,replaced control and tested good"
Near Austin, TX 78737
Kevin
Job Details: 10/25/2019
WASHER MAYTAG MVWC565FW2 "Arrived on site and found F8E1 saved error code, ran all functions in manual diagnostics cycle and everything passed. Found drain hoses inserted approximately 2 feet down into stand pipe. F8E1 on Tech sheet recommends no more than 4 1/2 inches. Corrected this and ran a calibration cycle, washer should now be operating properly, no water leaks from connections at time of service."
Near Canyon Lake, TX 78133
Brandon
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Arrived on site for customer complaint of unit freezing on fresh food evaporator, found unit needs controls, harness, evap cover, and air tower. ; ordrng 1 W10860238 (air-tower) and 1 W10860238 (air-tower) and 1 W11089931 (panel-ui) and 1 W11211387 (EVAP COVER)"
Near Georgetown, TX 78628
Jonathan
Job Details: 10/25/2019
ICE MACHINE KITCHENAID KUIC18PNXS0 "Arrived on site for ice machine making to much ice. Performed diagnostics mode and found control reading bin thermistor. Tested bin thermistor and found 7.32 K ohms. Removed thermistor and ran warm water over and and found resistance dropping. Performed diagnostics mode with thermistor unplugged and control was reading open circuit. Removed thermistor and installed new. Spoke with customer on repair. All tested good, no water leaks detected."
Near Austin, TX 78731
Andy
Job Details: 10/25/2019
DISHWASHER KITCHENAID KUDS30FXSS9 "Arrived on site for dishwasher leaking water. Upon arrival customer informed that is not issue. Issue is top rack is loose but also while on site to double checking for leaks. Checked for leaks and found non. Inspected top rack and found failed adjusters. Found service pointer on issue and unit falls in to have adjuster kit replaced with service and labor covered, also Skyped office to verify this and it is covered. (Service pointer# W10756177B) ordering part no water leaks present at time of service.; ordrng 1 W10712394 (ADJUSTER KIT)"
Near Austin, TX 78723
Joseph C.
Job Details: 10/25/2019
RANGE UNKNOWN WVW51UC0FS2 "Arrived on site for “fan buttons on venthood, will not stay down” complaint. Inspected unit and found low and high fan speed buttons failing to stay depressed. Ordering new control. Part is PSP. ; ordrng 1 W11328754 (CONTROL)"
Near Canyon Lake, TX 78133
Brandon
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of unit not draining, found plug in disposal was not removed, I removed plug, unit tested good."
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/25/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site for unit not responsive to touch, found console to be faulty, replaced console and tested good"
Near Waco, TX 76710
Chase
Job Details: 10/25/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site customer complaint was washing machine still wouldn’t work started it it worked perfectly fine ran the unit numerous times the customer even started the unit and it worked for her too she’s gonna call back if it has any more problems
Near Pflugerville, TX 78660
Paul
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator with the light not working. I found the bulb loose and not screwed all the way in the socket. I tightened the bulb and the unit worked as designed. Call complete.
Near Elgin, TX 78621
Cliff
Job Details: 10/25/2019
COOKTOP WHIRLPOOL JIC4430XB unit giving Erico due to failed control. Due to part availability controls not on hand today for repair and office will need to order through manufacturer. Office will need to contact homeowner with updated information as soon as possible. ordrng 1 W10857232 (module)
Near Waco, TX 76712
Chase
Job Details: 10/25/2019
OVEN KITCHENAID KODE500ESS04
Near Marble Falls, TX 78654
James
Job Details: 10/25/2019
OVEN WHIRLPOOL RBD305PDB14 Arrived on site and installed rebuilt control. Tested operation and found unit working properly. Job complete
Near New Braunfels, TX 78130
Luis
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KSSS42MDX05 "Arrived on site for no cool. Removed cover found uv dye on heat exchanger diagnosed leak in sealed system, removed all sealed system components installed compressor,heat exchanger,evaporator,a uv drier and tracks vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly
Near Buda, TX 78610
Kevin
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and disassembled refrigerator to replace fresh food evaporator thermistor, found that thermistor harness was ordered incorrectly. The part that is needed is the fresh food evaporator motor and thermistor together. Reposition the original thermistor so the customer can use the refrigerator in the meantime. The refrigerator should not frost over before the new part arrives. No water leaks from connections at time of service.; ordrng 1 NEEDAUTHO and 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11087438 (motor-evap)"
Near New Braunfels, TX 78130
Robert
Job Details: 10/25/2019
DRYER WHIRLPOOL WED92HEFW2 Arrived on job for complaints of service noise. Found the blower wheel loose . Relight wheel and test.
Near Canyon Lake, TX 78133
Brandon
Job Details: 10/25/2019
WINE COOLER JENN-AIR JUBFR242HL00 "Arrived on site for customer complaint of door being damaged, found new door was damaged in box.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11360697 (DOOR)"
Near Liberty Hill, TX 78642
James
Job Details: 10/25/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and tested inspected unit for leaks. I found unit leaking from motor.Installed new sump and tested operation. Unit tests good. Job complete
Near Temple, TX 76502
Arthur B.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for customer complaint of RH door not sitting flush on SxS refrigerator. Found gap closer on top of door than bottom. Was able to adjust hinge and level unit. Door now sits flush. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78717
Thomas L.
Job Details: 10/25/2019
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site for center burner not igniting. Tested unit to find that the center burner Was not fully seated into the burner head. Seated burner Correctly and tested. All burners are working properly.
Near Austin, TX 78717
Thomas L.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for no cool condition. Unit was previously diagnosed to have a sealed system failure. Turned unit on and diagnosed the situation.. Found that the capillary tube started to get cold and then started to freeze and frost. That’s indicating a restriction. Removed full charge of refrigerant. Replaced filter dryer and installed low side valve. Pulled vacuum. Recharged unit. Unit is now starting to cool. Customer will allow 24 hours for unit to reach normal operating temperatures. All water connections were dry.
Near Leander, TX 78641
Jonathan
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW7300DW1 "Arrived on site for washer making squeaking sound when in spin mode. Inspected unit and work area. Checked for leakage of gear case, none found. Per diagnostics mode and checked fault codes. Found stuck key error. Ran Manuel spin test and identified noise. Found failed gear case and clutch.
Near Kyle, TX 78640
Leonardo
Job Details: 10/25/2019
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to replace door panel to unit. Replaced door panel. Tested unit, unit test good. Job complete"
Near Leander, TX 78641
Lou
Job Details: 10/25/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 "arrived on site to inspect microwave no heat. Upon further inspection, I tested the unit with a cup of water for 30 seconds. The water did not heat. I removed the unit form the wall and removed the cover. I removed and replaced the magnetron, capacitor and diode. Retested the unit while I had it down and it operated as designed. I placed the unit back in its place and retested and it operated as designed again. I advised the customer of my repairs. Job completed."
Near Hewitt, TX 76643
Chase
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDT730PAHB0 Arrived on site customer complaint was it would not wash properly put it in test mode would not actually wash the dishes replace the sump assembly it started leaking down there a little pen holes then one of the hoses need to re-order sump assembly; ordrng 1 W11085683 (pump&motor)
Near Pflugerville, TX 78660
Paul
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I evacuated the sealed system. I replaced the UI, main control, compressor, evaporator, RC evaporator motor, and filter drier. I installed a service tap. I vacuumed the system and then charged the system with 5.5 oz’s of R134A. I tested the refrigerator and found it working as designed. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78728
Wesley
Job Details: 10/25/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site and found unit operating with failed door. Door falling apart and keyboard not operating. Advised customer that door is needed. Office to reschedule. ; ordrng 1 W11186045 (DOOR )
Near Bastrop, TX 78602
Cliff
Job Details: 10/25/2019
FREEZER GE PYE22PSHHSS Arrived on site today no say refrigerator that is not cooling properly. Found main control board not operating properly causing intermittent cooling issues. Board will need to be replaced to complete repairs. ; ordrng 1 WR55X30806 (CONTROL)
Near Briarcliff, TX 78669
Andy
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher not latching. Upon arrival customer informed that it’s now working. Tested and inspected unit and found door strike a little misaligned. Made adjustments and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78744
Scott
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for cooling issues . Ran temp checks ,fresh was at 34 ,freezer 24 . All fans working ,compressor working . Found uv dye in evap tray and and on some welds . Found also round ball of ice build up in freezer where evap weld are . Ordering evap ,compressor ,drier uv,service port ,weigh 2 hrs . No water leaks detected at time of service . ; ordrng 1 2HRS and 1 SERVICEPORT and 1 UVDRYER and 1 W11209866 (COMPRESSER) and 1 WPW10313899 (evaporator)"
Near Round Rock, TX 78664
Paul
Job Details: 10/25/2019
REFRIGERATOR MAYTAG WRT318FMDW00 Arrived onsite for the refrigerator not cooling correctly or making ice. I found a restriction in the system and the unit a little over charged. My first readings with gauges were 200 psi on the high side and -10 on the low side. I checked the evaporator and found ice build up at the capillary entry to the coil. I removed some refrigerant and when I had the high side at 120 psi the low side was in a -20 vacuum. I recovered the refrigerant and replaced the filter drier. I vacuumed the system and charged it with 4.16 oz’s of R134A. I checked the pressures again with the exact charge and the low side was still showing -20 psi and the high side was at 120 psi. The evaporator had no frost pattern. I evacuated the charge and unsoldered the capillary tube at the evaporator. I found the end of the tube clear. I pressurized the high side at the dryer and I had good pressure out of the capillary tube at the evaporator for about 5 seconds then I could hear somethi
Near Austin, TX 78759
Wesley
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDF540PADB0 Arrived on site and inspected unit to find that no leaks present. Advised customer on unit status.
Near Austin, TX 78703
Wesley
Job Details: 10/25/2019
DISHWASHER KITCHENAID KUDE60FVPA3 Arrived onnsite and found unit with unresponive UI. Advised customer that repair could be attempted to swap main control. Upon opening found UI rusted out.
Near New Braunfels, TX 78132
Richard
Job Details: 10/25/2019
OVEN GE PT7050EH5ES "Arrived onsite for the wall oven not heating and has error code f96. Called Ge tech line and they stated that the error was a cooling fan issue. They stated to replace cooling fan, fan sensor, control. ; ordrng 1 WB26X24020 (range cooling fan)"
Near Smithville, TX 78957
Cliff
Job Details: 10/25/2019
WASHER MAYTAG MVWB835DW4 Arrived on site to diagnose a washer that is not stopping fill through dispenser and dripping constantly. Found failed water valve assembly not closing properly. Replaced water valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/25/2019
WASHER WHIRLPOOL WFW97HEXR0 "Arrived on site for unit leaking. Found debris on glass a causing leak, customer wanted gasket replaced due to mold, removed and replaced gasket bellow and tested good, onleaks on site Bellow
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived onsite for customer complaint of French door refrigerator not cooling both sections. Removed back panel and found compressor not running. Found start device clicking. Removed and replaced start device. Reassembled. Compressor came on and began cooling immediately. Advised customer to wait 24hrs prior to placed items back in unit. All water connections were dry at time of service."
Near Smithville, TX 78957
Cliff
Job Details: 10/25/2019
COOKTOP KITCHENAID KCGS350ESS00 Arrived on site to diagnose a cooktop with burners that are not igniting properly. Tested unit and found burner caps not arranged properly on burner heads. Rearranged caps to proper position and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78665
Al
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL ED5PVEXWS00 "Arrived to inspect no cool on a side by side refrigerator.Confirmed the complaint and removed the evaporator cover in the freezer section and observed a frost pattern from the tube connected to the bi metal. The frost pattern stopped at the bottom of the evaporator.Advised customer this would be a sealed system repair
Near New Braunfels, TX 78130
Robert
Job Details: 10/25/2019
RANGE WHIRLPOOL WFE515S0ES2 Arrived on job for complaints of no oven heat. Confirmed no heat to broil or bake. Replaced control and test operation. Oven heating properly now.
Near Round Rock, TX 78681
Paul
Job Details: 10/25/2019
WASHER WHIRLPOOL MVWB835DW2 Arrived onsite for the washer with a bad odor. Ms stated the odor had finally gone away but still wanted us to check the unit. I ran service test 51 and the unit completed the cycle and all test passed. The unit smells normal and is working as designed at this time
Near Austin, TX 78703
Wesley
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KBSN602ESS00 Arrived on site and installed module. Unit is now operating as designed.
Near Seguin, TX 78155
Robert
Job Details: 10/25/2019
RANGE MAYTAG MGR4452BDQ Arrived on job for complaints of two front burners not working. Found burners rusted and leaks gas. After replacement test operation. No gas leaks detected.
Near Elgin, TX 78621
Cliff
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF736SDAB12 Arrived on site to replace controls and icemaker for the refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for customer complaint of French door refrigerator not producing ice. Ran test 056 and found error code E5 (Thermistor Error). Removed and replaced ice maker assembly. Reassembled. Ice maker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78727
David
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site to diagnose a refrigerator that’s building some frost in the FC. Examined FC and found that there is only a tiny bit of ice building on the back air chute cover. Advised customer that they will see tiny amounts of ice on the walls at times since it is just frozen moisture. Removed back panel and air chute and checked Evap. Found no abnormal frost or ice on Evap. All is working as designed at this time. Advised customer on user care guide and normal freezer conditions. Call complete.
Near San Marcos, TX 78666
Brandon
Job Details: 10/25/2019
COMPACTOR WHIRLPOOL TU950QPXS2
Near San Marcos, TX 78666
Robert
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of missing parts. Found the area in question has no part. Customer will get with builder on solutions with cabinet design. Ran diagnostics and tested for leaks.
Near Georgetown, TX 78633
Jonathan
Job Details: 10/25/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for washer shacking. Inspected unit and work area. Performed diagnostics mode and checked for fault codes, none found. Performed automatic test cycle and found no failures. Ran unit on high spin speed and agitation. All tested good, no water leaks detected. Spoke with customer on user care guide."
Near Georgetown, TX 78633
Al
Job Details: 10/25/2019
WASHER MAYTAG MVWB765FC4 Arrived to inspect unusual noises from unit.Ran diagnostics test mode and unit did not make any unusual noises.Customer advised it may be making the noise when clothes get tangled in the agitator.All water lines were dry at the time of service Job complete
Near San Marcos, TX 78666
Robert
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of not washing. Found washer stuck in drain. Check hose no blockage. Replaced control and test. Ran diagnostics and calibration. No leaks detected at time of service
Near Georgetown, TX 78633
Al
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW01 "Arrived to inspect ice bin not coming from unit.Opened up the left door, pressed the release button and pulled unit from ice maker compartment.Customer was confused on how to free the ice container.All water lines were dry at the end of service Job complete"