Near Austin, TX 78739
Luis
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KSC24C8EYY01 "Arrived on site for no cool. Found no frost formation on evaporator,removed cover found fresh food exchanger lines heavily corroded,called tech support for possible break of cap tube due to heavy corrosion,per tech support information action being sent to product review team.
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
MICROWAVE KITCHENAID KMHP519ESS0 arrived on site and found new door is dead on arrival again, this is the second time a new part has been bad out of the box. Reported issue to tech line. SR7726828683"
Near Paige, TX 78659
Cliff
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRB322DMB00 Arrived on site to diagnose a refrigerator that is not producing ice. Found failed icemaker assembly and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78733
Paul
Job Details: 01/08/2020
REFRIGERATOR JENN-AIR JFI2089AEP0 Arrived onsite for the refrigerator still not cooling properly. I found the FC at 42 degrees. I found the start device failing and the compressor hot. I replaced the start device with one from truck stock and tested the unit. The unit is working as designed and was at 10 degrees in the FC when I was ready to leave. I explained to the customer that I was a little concerned about the compressor because it had been hot but it is working. I vacuumed the condenser coil and found the fan working as designed.
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived onsite for customer complaint of OTR microwave not coming on. Removed grille and control and found fuse blown. Removed an replaced fuse, reassembled and tested. Microwave now works as designed. No other issues found."
Near Georgetown, TX 78633
Jonathan
Job Details: 01/08/2020
REFRIGERATOR MAYTAG MRT711SMFW00 Arrived on site. Called tech line due to long history of repeated frosting issues. Explained to tech line the large gapping from cabinet to liner at the bottom left side of refrigerator section. Light can be seen between the cabinet and liner as it has a 1/2' X 3' gap that has previously been sealed. Due the size of the gapping and repeat issue tech line has deemed the unit non repairable SR# 7726494201. Customer will need to contact Whirlpool for resolution. Job complete
Near Buda, TX 78610
Leonardo
Job Details: 01/08/2020
RANGE WHIRLPOOL WFG540H0EB0 Arrived on site to test unit for oven taking to long to heat to 400. Calibrated oven to +30° turned oven on to 400° and it took 13 minutes and 42 seconds to get to 400.
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for customer complaint of dishwasher not getting dishes clean. Tested incoming water temperature and found 95F. Advised customer to raise temperature to at least 120F. Tested unit. Found unit fills,washes,drain and heats as designed. No other issues found. All water connections we’re dry at time of service."
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/08/2020
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site customer complaint was broil element had broke remove the old one installed a new one turn the breaker back on ran the unit everything else work great as designed
Near Killeen, TX 76542
Al
Job Details: 01/08/2020
MICROWAVE FRIGIDAIRE LFMV164QFA Arrived to inspect microwave with No power.Confirmed the complaint and checked the fuse.The fuse was blown.Changed fuse and unit passed the water cup test.Job complete.Customer satisfied
Near Temple, TX 76502
Arthur B.
Job Details: 01/08/2020
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and check house venting. Found house venting flap on roof is closed not allowing air to circulate. Advised customer of findings. Dryer work as designed. No other issues found. Dryer lint trap was clean of lint at time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to install previous diagnosed parts. Pulled unit and gained access to magnetron. Removed failed magnetron and installed new. Tested unit and found heating. Removed failed control panel and installed new. Tested all operations, all tested good."
Near Canyon Lake, TX 78132
Richard
Job Details: 01/08/2020
RANGE JENN-AIR JDRP436WP02 Arrived onsite for the Jenn air range User interface being stuck. Upon inspection found that the UI is stuck reading Jenn Air and will not function at all.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/08/2020
WASHER LG WM2250CW "Arrived onsite for unit shaking while use. Found shocked to be loose and blown, cust also found hole in gasket, will need to return with both shocks and gasket to repair; ordrng 1 4986ER0004F (GASKET ) and 1 CNOTE (CONTACT CUST THURSDAY 01-9)"
Near Driftwood, TX 78619
Kevin
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site and inspected refrigerator and found freezer fan is making noise while running, disassembled freezer and did not find any excessive frost but motor and fan blade are off centered and making contact with shroud. After correcting noise has stopped. Found no ice production ran test 56 and E0 no codes, ran test 57 and icemaker cycle properly, 45 and it filled properly, ran test 36 and fan is running normally, Test 15 passed. Icemaker should be working normally. No water leaks from connections at time of service, job complete"
Near Bastrop, TX 78602
Cliff
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site to diagnose a refrigerator that is making a rattling noise. Found condenser lines touching and vibrating with compressor. Reset lines to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Arrived on site customer complaint was late in the fridge and the freezer we’re not working need to order the correct part; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light)
Near Hutto, TX 78634
Andy
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for ice maker not working. Performed temperature test and found 18 in FC and 40 in RC removed evaporator cover partial frost pattern. Checked amp draw and found within range but compressor running very warm. Did sealed system pre Check. Will need SS to complete repairs.
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/08/2020
RANGE FRIGIDAIRE FEFLZ87GCA
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site customer complaint was we’re not dispense ice replace auger motor coupling ran the unit everything else work as designed
Near Round Rock, TX 78681
Dylan T.
Job Details: 01/08/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site customer complaint was washer wouldn’t do anything found display board was bad replaced the part ran unit in test mode everything else work great all lines are dry
Near Austin, TX 78723
Scott
Job Details: 01/08/2020
OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site for oven not keeping temp . Ran temp unit heated to 350 but never came back on to keep heat . Found valve on restart making thinking noise ,but oven never lit . Ordering valve and spark mod if needed . Nongas leaks detected .; ordrng 1 W10860916 (module-spk) and 1 W10861656 (regulator)"
Near Austin, TX 78754
Luis
Job Details: 01/08/2020
ICE MACHINE WHIRLPOOL WUI75X15HB "Arrived on site for water leaking. Ran diagnostics found slight leak at tube entering g valve,installed tube correctly no leaks. Found water not draining correctly into main drain due to gravity and long hose,customer has an external pump ordered,unit will need external pump installed to have ice machine function correctly."
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/08/2020
OVEN IKEA IBS350DS00 "Arrived onsite for customer complaint of wall oven not coming on. Removed console and found thermal fuse with no continuity. Removed and replaced thermal fuse, reassembled and tested unit. Unit preheated as designed. No other issues found."
Near Liberty Hill, TX 78642
James
Job Details: 01/08/2020
REFRIGERATOR LG LFXS29766S/01 Arrived on site and tested operation. Ice in door bin partially melted in shape and customer stated that the freezer ice maker had dumped an entire tray of ice that would not break apart. Tested temps and found freezer at -2 degrees and set to 1 degree. Found ice maker housing in door at 0 degrees. Inspected for air leaks and found when removing ice bin that it is frozen to the door. Thawed and removed ice bin. Removed ice maker assembly and found that all connections were frozen in ice as well and had to be thawed to remove assemble. Inspected fill tube and found to be good in door. Unit will need full ice maker assembly to repair. Installed new assembly and tested operation. Unit tests good. Job complete
Near Austin, TX 78717
David
Job Details: 01/08/2020
DRYER WHIRLPOOL WED4616FW0 Arrived on site for dryer not drying complaint. Checked unit and unit is drying as intended. Checked airflow and there is almost no airflow coming through unit. Complex was informed in previous visits that vents were in need of cleaning. Found vents have not yet been cleaned and causing issue.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for unit with no freezer light. Found switch to flicker when touched, replaced switch and tested good"
Near Round Rock, TX 78681
Andy
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KBRC36FTS03 Arrived on site for refrigerator not not cooling. Tested and inspected unit and found compressor not running and fan’s not running. Found RC lights flashing off and on. Found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site customer complaint was dishwasher was leaking from the vent need to order the vent part; ordrng 1 8269259 (gasket,vent) and 1 W10329609 (vent)"
Near Austin, TX 78735
Robert
Job Details: 01/08/2020
WASHER LG WM3885HCCA "Arrived on job for the of errror code, upon inspection and per last tech the control board was not starting the spin cycle, tested ohms on the control board and found the control board tested bad. Office to reschedule ; ordrng 1 EBR64144901 (CONTROL )"
Near Liberty Hill, TX 78642
James
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and installed new switch. Tested operation and found unit cycles but will not fill with water. When replacing the fill valve I found the the molex connection was not seated and the neutral was no making contact. Corrected connection and installed valve. Tested operation and found unit working properly and ice maker fills with water. Job complete
Near Leander, TX 78641
Tyler B.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL MFX2876DRM00 "Arrived to inspect unit with water dispenser issues, and deli UI issues, and fan noise issues, found deli UI shorted out due to moisture in deli door, wires are corroded. Door and UI would need replacement. Found UI on door snorting out as well, enter diagnostics unit would exit diagnostics it’s self, turned cooling off, unit turned off than back on. When telling unit to dispense water unit would change back to ice, UI would need replacement as well as freezer evaporator motor and main control to repair defrost failure in freezer section. Advised customer of all issues and what need to be done. and 1 LW10666165 (dor-fip ss) and 1 W10849418 (cntrl-elec) and 1 W11321476 (UI)"
Near Austin, TX 78730
Paul
Job Details: 01/08/2020
COOKTOP KITCHENAID KECD867XBL02 "Arrived onsite for the cooktop with the LF burner outer ring not heating. I cut the silicone from the cook top. On removing the unit, a previous company had siliconed the cooktop to the chassis. I showed the customer and cut the silicone to remove the glass top. I found the switch not passing voltage on L2. I replaced the switch and tested the unit. The unit works as designed. Call complete."
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site customer complaint was making a noise ran the unit through diagnostics both fans are running perfectly fine as design cannot find anything else wrong
Near Del Valle, TX 78617
Scott
Job Details: 01/08/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBA "Arrived on site for fresh food section . Found filter had frozen and busted leaving nipples of filter in filter head . Will need filter head ,dampener ,control and both thermistor . Also found large cracks in freezer walls .will need also liner repairQuick pics of damage . No water leaks at time of service ,customer has water shut off . Autho .; ordrng 1 241600906 (damper assy) and 1 241608401 (thermistor/ref) and 1 241608501 (thermistor/frz) and 1 241739712 (control) and 1 242009602 (FILTER ) and 1 8201700 (repair kit) and 1 AUTHO"
Near Cedar Park, TX 78613
Lou
Job Details: 01/08/2020
COOKTOP WHIRLPOOL W5CG3024XS01 "arrived on site to install previously diagnosed and ordered part. Due to the switch harness failure, I removed and replaced the switch harness and tested and the unit operated as designed. All four burners are operating/igniting as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78729
David
Job Details: 01/08/2020
MICROWAVE JENN-AIR JMW2327WS01 "Arrived on site to diagnose an oven throwing an F8E0 code for fan speed. Performed diagnostic and found code leading to low speed underspeed. Coil is on the blower on this unit, recommend replacement of the blower. Other speeds work fine, and control is making the adjustments. Replaced blower and retested. Unit is working as designed, and now preheating. Call complete."
Near Leander, TX 78641
Tyler B.
Job Details: 01/08/2020
RANGE GE CGS980SEM5SS Arrived back on site for control and touch replacement. Removed and replaced control and touch panel and tested bakes and functions tested good
Near Round Rock, TX 78664
Dylan T.
Job Details: 01/08/2020
COOKTOP WHIRLPOOL G7CE3034XB00 Arrived on site customer complaint was cooktop was smoking pull the unit out took the glass off found the wires where melted to the switch need to order the wire harness; ordrng 1 W10257163 (harns-wire) and 1 W10291385 (conduit) and 1 W10291387 (harns-wire)
Near Kyle, TX 78640
Leonardo
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for under light not coming on. Test unit and found bad board. Replaced control board test unit and unit Turing on job complete.
Near Leander, TX 78641
Lou
Job Details: 01/08/2020
RANGE WHIRLPOOL KDRS467VSS04 "arrived on site to install previously diagnosed and ordered part. Upon arrival, when I opened the box for the switch membrane, I found that the ribbon was not attached to the membrane. Notified the office of my findings and advised the customer that I would have to reorder the part due to the ribbon missing. Advised the customer the office would reschedule return service when the part arrived. ; ordrng 1 W10726866 (harns-wire)"
Near Georgetown, TX 78626
Arthur B.
Job Details: 01/08/2020
MICROWAVE FRIGIDAIRE FFMV1645TS "Arrived onsite for customer complaint of OTR microwave not closing. Upon inspection, found latch on microwave door broken. Ordering new door to complete repair ; ordrng 1 5304509423 (MW DOOR SS)"
Near Cedar Creek, TX 78612
Cliff
Job Details: 01/08/2020
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washer that is making unusual noise. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on noises do it to new design. All is working properly and no leaks were found at time of service.
Near Austin, TX 78750
David
Job Details: 01/08/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to,diagnose washer that was not starting starting at times or not unlocking. Ran unit and control felt like button presses were not being recognized and unit took an extended amount of tome to lock / unlock. Replaced main control, retested unit and responses are now instant and locking as it should. Ran diagnostic cycle and all is working as designed."
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 , test 56 E0, test 57 passed, test 45 didn’t fill ice tray. Removed roof panel and found icemaker heater there’s not connected to harness. Took A picture. Cleared fill tube and it will now fill normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78750
Paul
Job Details: 01/08/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for the washer that’s flashing DEN and the door is locked. I called techline and spoke with ED SR# 7726835199. I took the unit out of demo mode and ran the service cycle. There were no error codes present and the unit completed the cycle and worked as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 01/08/2020
MICROWAVE BOSCH HMV3053U/01 "arrived on site to install previously diagnosed and ordered part. With the unit already down from the wall and in the garage, I disassembled the unit and removed and replaced the lower middle door switch and tested. The unit operated as designed. I reassembled the unit and reinstalled it and retested and the unit is operating as designed. Job completed."
Near Austin, TX 78702
Wesley
Job Details: 01/08/2020
WASHER WHIRLPOOL WFC8090GX0 ordrng 1 W11261091 (LATCH)
Near Austin, TX 78724
Scott
Job Details: 01/08/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site for off balance load . Found customer had a very large king size knitted blanket of comforter . Removed item , ran diagnostics . Got off balance load and suds errors . Unit is checking normal on auto test and high spin tests. Did instruct customer on loading and soap usage . Could not duplicate error . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78739
Robert
Job Details: 01/08/2020
MICROWAVE KITCHENAID KCMS1555SSS2 Arrived on job for complaints of not heating correctly. Found that one of the door switches not working. After replacement test operation all functions working correctly.
Near Austin, TX 78726
David
Job Details: 01/08/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to diagnose dryer that was not heating. Performed diagnostics and found unit producing no heat. Checked voltage at wall and found 120 volts out of right prong, 30v out of left. Without 120V out of L1 and L2 unit will not heat. Apartment complex will need to perform repair or adjustment on socket. No repair needed, install related issue.mCall complete."
Near Round Rock, TX 78664
Dylan T.
Job Details: 01/08/2020
DRYER MAYTAG MEDX655DW1 Arrived on site customer complaint was dryer was making a small vibrating noise readjusted the dryer took the whole unit apart everything seems to be working as designed
Near Liberty Hill, TX 78642
James
Job Details: 01/08/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. Found fault for communication with ui. Customer stated when the door is opened the control panel begins selecting inputs on its own as soon as the door opens and stops once shut. Unit has a failed ui. Installed new ui and tested operation. Found unit working properly. Job complete
Near Leander, TX 78641
Jonathan
Job Details: 01/08/2020
OVEN KITCHENAID KEBS107SSS04 Arrived on site for oven not maintaining temperature. Performed diagnostics mode and checked fault codes and found none. Performed temperature test on bake at 350°. Found unit would not reach preheat temperature. Turned circuit breaker off and removed unit. Measured temperature sensor at 1.4 K ohms. Measured bake element and found opened. Will need to replace bake element to repair. ; ordrng 1 WPW10207398 (BAKE ELEMENT )
Near Georgetown, TX 78633
Jonathan
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WMH73521CS1 "Arrived on site for microwave having door fault. Performed diagnostics and tested door switches and found all tested good when removing. Found inter locks at fault. Will need to replace all switches and upper and lower interlock. Removed failed switches and interlocks, installed new. Tested microwave operation, all tested good."
Near Georgetown, TX 78633
Jonathan
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to install previous diagnosed parts. Removed failed harness, controls and installed new. Tested operation. All tested good."
Near Temple, TX 76502
Al
Job Details: 01/08/2020
FREEZER WHIRLPOOL WZF34X18DW00 Arrived to inspect freezer issues.
Near Austin, TX 78757
Wesley
Job Details: 01/08/2020
DISHWASHER KITCHENAID KDTE104ESS0 Arrived onnsite and found unit operatingits electrical supply issu at block. All checks good. Unit is now operating as designed.
Near Austin, TX 78703
Wesley
Job Details: 01/08/2020
WASHER WHIRLPOOL WFW75HEFW0 Arrived onnsite and found stability bolt missing from the pedestal. Noise issue coming from pedestal. All checks good. Unit is now operating as designed.
Near New Braunfels, TX 78130
Richard
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived onsite for the to replace the refrigerator evaporator fan motor. Installed new motor and refrigerator ran diagnostics and unit tested good. Complete
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
ICE MACHINE WHIRLPOOL KUIC15PHZS0 "Arrived on site and inspected ice machine and found it is off and there is no ice production. Only pre-diagnosed part was control board, observed icemaker begin cycle. Found that with water filter removed water flows better, water filter is not needed home is on a filtering system already. Recommended to customer that water filter be left off and see if ice production is corrected 77266829244"
Near Cedar Park, TX 78613
Lou
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator leaking from the ice maker. Upon further inspection, the customer pulled the unit form the wall and showed me where the water was leaking from which was the valve at the wall. I found the water turned off so when I slowly turned the water back on, I found that the valve was leaking and nothing to do with the refrigerator. I advised the customer of my findings (photo) and advised that they would need to have the valve changed out. No water leaks observed during service on the unit, job completed. Water valve was left turned off at the wall."
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
MICROWAVE GE SCB1001MSS01 "Arrived on site and inspected microwave and found Digitron is not displaying properly, display jumps around and items cannot be selected. Checked connections and did not see any issues. A new Digitron will be needed to correct the issue will also bring back control board if needed. ordrng 1 WB07X11261 (controller asm ss) and 1 WB27X10856 (digitron) and 1 WB27X10858 (control board)"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived to inspect unit not making ice, found e2 error, removed and replaced the ice maker and cleared codes and filled. Found water dispenser to working, would dispense ice if pushed hard, found switch in pad going out and would need replaced. ; ordrng 1 CNOTE (OFFICE RS) and 1 WRF989SDAM02 (PAD)"
Near Austin, TX 78704
Wesley
Job Details: 01/08/2020
WASHER WHIRLPOOL WFW5090JW0 Arrived onnsite and replaced acu and ran diagnostics. All checks good. Unit is now operating as designed. Heater has continuity and a secure connection. Advised owner on repair.
Near Killeen, TX 76549
Al
Job Details: 01/08/2020
OVEN WHIRLPOOL WFE505W0HB0 "Arrived to install previously ordered part.Realized the bake element had continuity, but wasn’t plugged in apparently from the factory.Corrected the issue and unit now operates as designed.Customer satisfied.Job complete"
Near Canyon Lake, TX 78130
Richard
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for the dishwasher door not closing. Upon inspection found that the door was being squeezed due to the cabinetry being too small. Advised customer to contact his builder to have the cabinetry widened. Complete.
Near Austin, TX 78745
Leonardo
Job Details: 01/08/2020
MICROWAVE IKEA IMBS104GSS01 Arrived on site to test unit for unit stopping midcylce. Ran unit for 40 seconds unit worked good. Ran unit for 1 mi Ute unit ran good. Ran unit for 1:30 unit ran good. Ran unit for 2 minutes and unit ran good. Could not duplicate problem at this time job complete.
Near Leander, TX 78641
Lou
Job Details: 01/08/2020
MICROWAVE IKEA IBMS1455DS00 "arrived on site to inspect microwave start button not working. Upon further inspection, I pulled the unit out and removed the control panel and found that the start button mounts that hold the control in place was broken. I checked the other buttons and found them broken as well as the rings. I advised the customer of my findings. I am ordering 4 buttons, 4 mounts and 2 rings. ; ordrng 2 461960204751 (ring)s and 4 W11086664 (button)s and 4 W11116990 (button)s"
Near Bastrop, TX 78602
Cliff
Job Details: 01/08/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested all parts and components and found no mechanical failures at this time. Advised homeowner noise is just refrigerant pressurizing the system. No repairs are needed and no leaks were found at time of service.
Near Austin, TX 78702
Luis
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for moisture build up. Found large gaps between liner and cabinet checked door seals good. Added adhesive between gaps. Checked temp good
Near New Braunfels, TX 78130
Richard
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived onsite for the to replace the refrigerator evaporator fan motor. Installed new motor and refrigerator ran diagnostics and unit tested good.
Near Cedar Park, TX 78613
Lou
Job Details: 01/08/2020
RANGE WHIRLPOOL WFE510S0HS1 arrived on site to install previously diagnosed and ordered part. I removed and replaced the range cooktop and tested. Unit is operating as designed.. Job completed.
Near Austin, TX 78759
Paul
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor, evaporator, and drier. I installed an access valve on the new compressor. I vacuumed the system and added 5.3 oz’s of refrigerant. I tested the unit and it is working as designed.
Near Leander, TX 78641
Jonathan
Job Details: 01/08/2020
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer not working. Performed diagnostics and tested dryer operation. Found unit heating. Performed temperature test with vent on and found slow cycling time and temperatures reaching 245°. Removed vent and found faster cycling times and temperature only reaching 198°. Found air flow restriction in vent. Spoke with customer on air flow. All tested good.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/08/2020
DRYER SAMSUNG DV56H9000EP/A2 Arrived on site for dryer tripping circuit breaker. Disassembled unit and found pulley disconnected. Corrected pulley and assembled unit. Found when motor actives circuit breaker will trip. Found failed motor.h.; ordrng 1 DC31-00055J (MOTOR )
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site and inspected refrigerator and found frost buildup on fresh food evaporator. Refrigerator will need to be defrosted in order to inspect evaporator and correct thermistor, Will also bring back control boards. ; ordrng 1 DEFROSTNEEDED"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/08/2020
DRYER MAYTAG MGDX655DW2 "Arrived to inspect unit not starting, found no voltage present, found breaker tripped, correctly and tested good
Near Lakeway, TX 78734
Robert
Job Details: 01/08/2020
WASHER WHIRLPOOL WTW8040DW0 "Arrived on job for chirping noise while agitation, upon inspection we found the support hooks were squeaking while in progress, ordered suspension rods and rescheduled. Office to set time ; ordrng 1 W10594084 (suspension)"
Near , TX 78738
Robert
Job Details: 01/08/2020
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on job for cooktop being warped, replaced cooktop and grates, grates still wobble after brand new cooktop and brand new grate...customer was happy with new cooktop. Complete"
Near Belton, TX 76513
Arthur B.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS02
Near Georgetown, TX 78626
Arthur B.
Job Details: 01/08/2020
DISHWASHER KITCHENAID KDTM354DSS5 Arrived onsite for customer complaint of dishwasher leaving soap on dishes. Tested unit and found only upper rack washing. Unit will need new sump n motor to complete repair All water connections were dry at time of service.; ordrng 1 W10805015 (pump&motor)
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/08/2020
DISHWASHER KITCHENAID KDTE104DFS0 Arrived on site for unit with broken rack railsRemoved and replaced the rails and tested good.
Near Cedar Park, TX 78613
Lou
Job Details: 01/08/2020
RANGE WHIRLPOOL WFE510S0HS1 arrived on site to install previously diagnosed and ordered part. I removed and replaced the range cooktop and tested. Unit is operating as designed. Job completed.
Near Georgetown, TX 78628
Lou
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WMH31017HS3 arrived on site to install previously diagnosed and ordered parts. I removed the unit form the wall and removed the cover to find that the mounting bolt had missed the mount and shorted the power cord at the filter board. I was able to get the black wire removed from the filter board connection and plug the new power cord into the filter board. Also found the fuse blown so I removed and replaced it. Tested the unit while I had it down from the cabinet and it operated as designed. I placed the unit back on the wall at the cabinets and retested and it continued to operate as designed. Job completed. Customer not available to sign receipt.
Near Austin, TX 78745
Luis
Job Details: 01/08/2020
REFRIGERATOR FRIGIDAIRE FGUS2642LF0 "Arrived on site for no water found filter not sitting inside of filter fully,removed filter found broken/bent tabs of filter. Advised customer to replace filter if same issue will need to replace filter head
Near Smithville, TX 78957
Cliff
Job Details: 01/08/2020
RANGE GE JGBS30REK2SS Arrived on site to replace previously ordered parts. Upon inspecting unit found arcing caused by wires on safety valve being too close together after previous repair. Set wires to proper position and tested unit multiple times with no failures. All is working properly and no parts or components were needed.
Near Dripping Springs, TX 78620
Robert
Job Details: 01/07/2020
RANGE GE JGB720SEJ4SS ; ordrng 1 WB21X28820"
Near Austin, TX 78717
Cliff
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site to diagnose a washing machine that is not closing. Tested unit and found lock latch assembly broken and retaining catch is broken off back of lock. Latch will need to be replaced to complete repairs.Tech line rep was RichFile# 7726817239; ordrng 1 W11316250 (LATCH)
Near Austin, TX 78747
Kevin
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW4800XQ4 Arrived on site and Found a mixed load of towels and jeans wrapped around agitator. Explained it to customer how this is considered incorrect loading. inspected washer and found during a spin cycle with clothing tub bounces around and makes contact with outer cabinet. Basket is wallowed out and block is no longer holding it in place and they will need to be replaced.; ordrng 1 W10349185 (basket assy) and 1 W10780048 (suspension) and 1 WP3951744 (agitator) and 1 WPW10215107 (tub ring)
Near Austin, TX 78758
David
Job Details: 01/07/2020
DRYER WHIRLPOOL WED560LHW0 Arrived on site to install previously diagnosed parts. Found rattling coming from inside the unit on the exhaust pipe. Found pipe retaining screw almost completely backed out. Insulated pipe with truck stock pad and replaced blower wheel that had rubbed. Retested unit and all is working as designed. Call complete.
Near Austin, TX 78758
David
Job Details: 01/07/2020
MICROWAVE WHIRLPOOL WMHA9019HN1 "Arrived on site to diagnose Microwave that was now changing fan speeds. Called tech line as control controls this aspect of fan speed. Tech line recommended replacement of control (SR7726335455). Replaced control and retested and fan speed still stuck on max. Called tech line back and was recommended to replace fan and main harness. Will need 2nd man, unit is a very snug fit in the wall and I was unable to remove myself solo. Will need to return with 2nd man to remove unit from cavity due to tight fit. On return replace fan motor and main harness. Office to reschedule.
Near Austin, TX 78731
Leonardo
Job Details: 01/07/2020
DISHWASHER JENN-AIR JDTSS244GP0 Arrived on site to replaced sump and motor. Replaced part test unit for leaks no leaks present at this time unit working as designed job complete.
Near Round Rock, TX 78665
Dylan T.
Job Details: 01/07/2020
RANGE WHIRLPOOL WFG525S0HS1
Near , TX 78611
Jonathan
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for refrigerator when removing water filter water will continue to spraying. Tuned water to unit and removed water filter. Found filter housing broken and filter head engaged, causing water to spray from filter head. Removed failed filter head and installed new. Tested water operation, tested good. Will need to order filter plate. ; ordrng 1 WP67001668 (PLATE FILTER HOUSING )"
Near Lockhart, TX 78644
Leonardo
Job Details: 01/07/2020
WASHER LG 1.23E+13
Near Hutto, TX 78634
Andy
Job Details: 01/07/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer broken belt. Inspected unit and found failed repair kit. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Lakeway, TX 78738
Luis
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site for no ice and frost build up. Ran diagnostics found ice box fan not powering on causing warm air to migrate into freezer and cause no ice and frost build up. Ordering a new fan assembly; ordrng 1 W11204566 (HARNESS)
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/07/2020
DRYER MAYTAG MGDB755DW3 "Arrived on site for unit shutting off in cycles. Tested on timed, normal, could not duplicate, advised vent cleaning.
Near Canyon Lake, TX 78133
Richard
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW6620HC0 "arrived onsite for the washer door not locking. Upon inspection found that the door lock actuator was unplugged. Plugged the actuator back on and tested, lock is now working. Everything working to manufacture specs Complete."