Near Austin, TX 78745
Kevin
Job Details: 01/03/2020
WASHER WHIRLPOOL E460WWH3 "Arrived on site and inspected washer and found hot water valve has failed and agitator dogs need to be replaced. no water leaks from connections at time of service, job complete"
Near Round Mountain, TX 78663
Kevin
Job Details: 01/03/2020
WASHER MAYTAG MHW3505FW1 "Arrived on site and replaced door latch diagnosed on previous visit, after replacement ran a diagnostic cycle and confirm all functions are now operating normally. No water leaks from connections at time of service. job complete"
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived to inspect unit not making ice. Found no water in ice tray, found no water dispenser not dispensing. Found filter was not fully installed after replacement.
Near Round Rock, TX 78681
Arthur B.
Job Details: 01/03/2020
OVEN KITCHENAID KODE500ESS04 "Arrived onsite for customer complaint of wall oven making loud vibrating noises when in cool down. When arrived, found unit was preheated. Shut off unit and observed cooling fans. Could not replicate issue. Advised customer to record noise of occurs again. No other issues found."
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/03/2020
MICROWAVE WHIRLPOOL WOC75EC0HV03 "Arrived on site for unit changing time , found unit was not connected to WiFi, attempted several times to connect, found customer router aged, was able to link unit to phone but not unit to WiFi"
Near Austin, TX 78737
Kevin
Job Details: 01/03/2020
WASHER LG WM3270CW "Arrived on site and found OE error code showing on display, found drain pump is rattling during operation. no water leaks from connections at time of service, job complete."
Near Austin, TX 78741
Kevin
Job Details: 01/03/2020
DRYER WHIRLPOOL WED4950HW0 "Arrived on site and replaced harness recommended by tech line on previous visit, after replacement dryer is now operating normally. Job complete"
Near Georgetown, TX 78633
Cliff
Job Details: 01/03/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site to replace previously ordered parts. Replaced ice door motor and ice door it’s self. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Robert
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on job for a no cool fridge, upon inspection we found the defrost thermostat was open and unresponsive, changed out control and retested. Defrost therm tested and passed. Complete"
Near Buda, TX 78610
Robert
Job Details: 01/03/2020
WASHER GE WWSE5240G0WW "Arrived on job for damper straps and pressure switch, replaced both per last visit, retested and pressure switch worked as well as straps. Complete"
Near Burnet, TX 78611
James
Job Details: 01/03/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site and tested operation. Customer stated the unit began cooling again since service called in. Ran diagnostics and found no issues with components and sensors. Fresh food at 40 degrees and freezer at 3 degrees. Unit cooling properly and all functions test good at time of service. Job complete
Near Leander, TX 78641
Lou
Job Details: 01/03/2020
RANGE WHIRLPOOL KDRS467VSS04 "arrived on site to inspect range oven not heating. Upon further inspection, customer advised that the unit Bake, broil, and convection Bake work intermittently. I placed the unit in diagnostics showing error code sF2E1 and when I attempted to clear the code, the keypad would not respond. I cycled the power at the breaker box, and placed the unit in diagnostics again and was able to clear the code. Tested the Bake and convection Bake functions and the unit is heating as designed. When I removed the front control panel I found the ribbon from the switch membrane to the UI badly bent and creased. Following the tech sheet for the error code, the switch membrane (keypad) will need to be replaced. No gas leaks detected during service.; ordrng 1 WPW10116104 (swtch-memb)"
Near Austin, TX 78750
Paul
Job Details: 01/03/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for the washer making a loud noise during the spin cycle walking out on the floor. When I arrived the customer had sheets in the unit and was running a regular/normal cycle with the unit set to max high speed spin. I watched the unit finish the first spin cycle after wash and each time the unit stated to spin the basket would sway from side to side badly and never completely smooth out causing heavy vibration and noise. When the unit went into spin after rinse it ran a lot smoother. Ms stated that when towels are loaded it’s even worse and causes the machine to walk out away from the wall. I called techline and spoke with Bruce SR# 7726786865. Bruce stated there have not been any issues with the control as far as balancing the loads out and advised checking the suspension shocks, springs and counter weights. I found the springs good and the counter weights tight. I found the floor in good condition and the weight distributed evenly between th
Near Cedar Park, TX 78613
Lou
Job Details: 01/03/2020
RANGE WHIRLPOOL WEGA25H0HZ0 "arrived on site to install previously diagnosed and ordered part. Per Techline at previous call, I removed and replaced the switch harness due to the Ignitors constantly arcing. Tested the unit and it operated as designed. No gas leaks detected during service, job completed."
Near Andice, TX 78628
James
Job Details: 01/03/2020
DRYER WHIRLPOOL WED5620HW0 Arrived on site and installed new vibration kit and sound pads. Tested operation and found unit working properly and loud vibration is gone. Job complete
Near Austin, TX 78758
David
Job Details: 01/03/2020
WASHER WHIRLPOOL WFW3090JW "F27, F9, F34. Arrived on site to diagnose washer that was throwing error codes. Performed diagnostic and found 2 error codes present, F9 (not listed in tech sheet) and F27 (motor phase loss). Ran through diagnostic cycle and unit then threw error F34 for motor not reaching maximum speed. When going through the diagnostic the motor barely moved the basket at all, a fraction of a turn and then stopped, and then in the last phase did not move at all. Checked wiring going to stater and found tight connection. On 2nd attempt to run unit through diagnostics it shut off mid diag cycle. Ordering new control W11334214, stater W11044838, rotor W11044837 as well as a 2nd man to remove stacked dryer if top access is needed for rotor and stater. All parts PSP. Office to reschedule 2nd man. ; ordrng 1 2MAN (2MAN) and 1 W11044837 (rotor) and 1 W11044838 (stator) and 1 W11334214 (CONTROL)"
Near Canyon Lake, TX 78133
Richard
Job Details: 01/03/2020
RANGE WHIRLPOOL KGCU467VSS01 Arrived onsite for the stovetop left rear and right rear gas orifice holder being broken. Upon inspection found that the holders were in fact broken. Need to order parts. Only arrived with one of the holders but it needs two. Office to reschedule. ; saved tckt
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/03/2020
RANGE WHIRLPOOL WFC310S0ES3 Arrived on site customer complaint was not open the oven door properly replace the door hinges ran the unit everything else work great as designed
Near Round Rock, TX 78664
Dylan T.
Job Details: 01/03/2020
COOKTOP WHIRLPOOL G7CE3034XB00 Arrived on site customer is complete was smoke would come from the switches parts need to be replaced but cooktop was too hot at the time of service to do the repair;
Near Liberty Hill, TX 78642
James
Job Details: 01/03/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site and inspected cook top. Found ring around front right burner. Instructed customer on best practices for removing build up from cooking and best products for maintaining glass cook top. Unit working as designed. Job complete
Near Austin, TX 78749
Leonardo
Job Details: 01/03/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not filling with water. Test unit and found broken fill valve. Replaced valve test unit no leaks present unit filling with water job complete
Near Leander, TX 78641
Lou
Job Details: 01/03/2020
OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect wall oven not turning off. Upon further inspection, I placed the unit in diagnostics showing no error codes. Pulled the unit from the wall and tested voltage to the Bake & broil elements and the TOD and found that the control is not sending voltage to the components. Also, while attempting to test the unit, I tried to get the unit to go from rapid preheat to standard preheat and the UI didn’t respond. I removed and replaced the main control and UI console and retested and the unit is operating as designed. I contacted whirlpool safety and reported my findings to Natalie. She advised that she attached my findings to the file #7726750180 already made. Job completed."
Near Georgetown, TX 78633
Cliff
Job Details: 01/03/2020
VENTHOOD WHIRLPOOL WVU37UC0FS0 Arrived on site to diagnose a vent hood that is not operating. Tested unit and found fan motor wires broken. Repaired wires and tested unit. Found all is functioning properly at this time. The vent hood was not installed into cabinetry at time of service.
Near Canyon Lake, TX 78133
Richard
Job Details: 01/03/2020
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave interior light flickering and error code door open when the door was closed. Tested microwave and found the door switches were faulty. we replaced all three door switches. Upon plugging the microwave back in there was a pop and the filter board fuse had blown. ; ordrng 1 W10138793 (fuse) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)
Near Austin, TX 78749
Luis
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for led issues. Found freezer and upper fresh food leds not powering on,diagnosed faulty freezer led. Installed a new led module powered unit on all leds working as designed. ; used 1 W11205083 (LED MODULE) from stock"
Near Canyon Lake, TX 78133
Richard
Job Details: 01/03/2020
DOWNDRAFT WHIRLPOOL KCED600GBL01 Arrived onsite for the stove vent blowing instead of sucking. Upon inspection found that the vent is indeed working to manufacture specs. Complete.
Near Georgetown, TX 78633
Cliff
Job Details: 01/03/2020
DISHWASHER GE GSD5320D01BB Arrived on site to diagnose a dishwasher that is not draining properly. Tested unit and found pump leaking at drain solenoid connection causing drain solenoid to rust and not operate properly. Pump would need to be replaced to complete repairs
Near Georgetown, TX 78626
Lou
Job Details: 01/03/2020
RANGE WHIRLPOOL AER6303MFS2 "arrived on site to install previously diagnosed and ordered parts. Due to the unit sled incorrectly and the terminal block shorting, I removed and replaced the main wiring harness, terminal block and thermal fuse. Tested the Bake, broil and cooktop and the unit is operating as designed. Job completed."
Near Wimberley, TX 78676
Richard
Job Details: 01/03/2020
MICROWAVE WHIRLPOOL WMH53520CW2 Arrived onsite for the microwave door not locking. Upon inspection found that the latches were pushed in and not resetting this could be due to the door being shut too hard. Reset latches and tested door. Everything working correctly. Complete
Near Georgetown, TX 78633
Cliff
Job Details: 01/03/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to diagnose an oven that is continuing to run after it turns off. Found no mechanical failures at this time and advised homeowner that the cooling fan will continue to run until the oven is at a safe temperature. No repairs are needed at this time and all is working properly.
Near Austin, TX 78748
Kevin
Job Details: 01/03/2020
DRYER MAYTAG MEDC465HW0 "I’ve done site and replaced all parts diagnosed on previous visit, this represents every item on the dryer they could have in effect on the cut off. After replacing ran dryer for several minutes and it is operating normally, removed all lint from interior, job complete"
Near Austin, TX 78751
Scott
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site , replaced freezer rails . Door is now closing properly and sealing . Couldn’t duplicate noise at time of service . No water leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site customer complaint was will not dispense any ice took the icemaker bucket out found the icemaker bucket was just clogged cleaned it all out ran the unit everything else work great as designed all lines are dry
Near Andice, TX 78628
Lou
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the isles there the unit ice maker has not worked since they received the unit. Using my jumper wire, I tested the IM from points T-H and the IM began to harvest; however, water did not dispense into the tray but I could hear the valve functioning. I carefully pulled the unit out and found that the water supply was turned off at the wall. Turned the water on and retested and the IM is operating as designed. Advised the customer to dump the first batch of ice made due to me working with the part. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Robert
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on job for water dispenser not working, upon inspection we found the line coming from the back water valve had stopped the water flow, the tube was stopped in between the valve and top inlet filter, tried thawing tube due to freezing issue. No success, instructed customer to thaw fridge overnight to test, if problem persists we must replace the back hose entirely. Customer will call with results of tests.
Near Georgetown, TX 78633
Cliff
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found communication error between controls and thermistors causing RC evaporator not to defrost. Main control, user interface, and wiring harness will need to be replaced to complete repairs. Homeowner is aware to thaw unit 48 hours prior to return trip due to hard ice buildup around evaporator.; ordrng 1 AUTHONEEDED (AUTHO NEEDED ) and 1 W11092503 (panel-ui)"
Near Harker Heights, TX 76548
Al
Job Details: 01/03/2020
DISHWASHER KITCHENAID KDTE104ESS3 Arrived to inspect dishwasher not filling.Ran diagnostics test mode and unit displayed a float switch error.I checked underneath the float switch and found a piece of celery.I removed the celery and unit began filling and washing as designed.Confirmed advised of issue.All water lines were dry at the time of service.
Near Austin, TX 78702
Wesley
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL GC5THEXNS03 Arrived on site performed repair All checks good. Unit is operating as designed.
Near Killeen, TX 76549
Al
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRSA88FIHN00 "Arrived to inspect side by side refrigerator cooling issues.Confirmed the refrigerator temperature was 68 degrees.There was a massive frost buildup on the evaporator cover in the freezer section.I removed and replaced the diffuser.Unit will need aMAIN CONTROL BOARD*HEATER*DEFROST SENSOR*Customer also advised the filter housing in the refrigerator isn’t allowing him to remove the current water filter, so it will also need to be replaced.ORDERING RESEARCH because I couldn’t locate all needed parts.; ordrng 1 CNOTE (RESEARCH PARTS AND PART NUMBERS LISTED TO ORDER.)"
Near Leander, TX 78641
Tyler B.
Job Details: 01/03/2020
OVEN WHIRLPOOL WOS51EC0AS03 "Arrived on site for unit with f1e1. Ran diagnostics and confirmed errors, did control reset via unit user interface, than tested bake and broil to temp. Was unable to duplicate issue after, adjust to customer is error does show back up they will need the main control replaced.
Near Austin, TX 78731
David
Job Details: 01/03/2020
OVEN KITCHENAID KOSE500ESS02 "Arrived on site to diagnose oven that customer stated was taking an hour to reach 400 degrees when preheating. Tested preheat at 350 and reached 350 at 15 mins. Increased temperature to 400 degrees, and reached in 6 mins. Findings verified with thermal probe and multimeter. Called tech line case (SR7726787062). Spoke with rep and advised on findings. Customer had made some brownies to show me what was happening, with about 1” on the outside being more cooked then the inside. Tech like advised to purchase biscuits from the store and test with those, since unit is not overheating. No mechanical failures have been found, and no repair needed. Advised customer that if we have to come back out again we will need to charge for the trip as we have made 3 trips with no abnormalities found, and all working as designed by kitchenaid. Call complete."
Near New Braunfels, TX 78130
Richard
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived onsite to replace the freezer evaporator fan motor. Upon inspection found that the wrong part was ordered. New parts ordered. . ; ordrng 1 W11109595 (motor-evap)
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/03/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site customer said he wanted me to calibrate his oven a little higher so the food would cook a little more evenly ran the unit through test mode everything else work great as designed
Near Buchanan Dam, TX 78609
James
Job Details: 01/03/2020
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW00 Arrived on site and tested operation. Found unit not cooling and fans running. Inspected compressor and found drier completely frozen. Unit has a failed compressor and will need new to repair. ; ordrng 1 W10507884 (compressor) and 1 W10913906 (STUB) and 1 WPW10143759 (dryer)
Near Lakeway, TX 78738
Luis
Job Details: 01/03/2020
FREEZER WHIRLPOOL GAFZ30FDGB01 "Arrived on site for door seal issues. Found upper left corner of gasket not sealing to cabinet,remolded door gas,et checked door seal good."
Near Austin, TX 78744
Leonardo
Job Details: 01/03/2020
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for error code of open or shorted sensor. Test unit and unit measuring 480° inside oven at room temp. Replaced sensor test unit and unit test good job complete no leaks present
Near Wimberley, TX 78676
Richard
Job Details: 01/03/2020
OVEN WHIRLPOOL JJW3830DP03 Arrived onsite for the oven door glass being broken. Replaced the glass with one ordered on previous visit. Door working as designed. Complete.
Near Austin, TX 78734
Paul
Job Details: 01/03/2020
RANGE JENN-AIR JDS9860AAP Arrived onsite for the range with the oven not getting above 315 degrees. I tested the oven and found the unit preheating slowly but both the bake and broil elements were heating. I found both the elements only drawing half the amperage they should be indicating they are not getting correct voltage. I found the bake and broil relays passing 123VAC and there was 243VAC at the wall outlet which means the double relay has to be defective. The relay is not listed on the parts breakdown. Will need parts research for the relay.; ordrng 1 RESEARCH (DOUBLE LINE BREAK RELAY FOR THE BAKE AND BROIL ELEMENTS.)
Near Austin, TX 78744
Kevin
Job Details: 01/03/2020
WASHER LG WT1101CW "Arrived on site and inspected washer and found standing water in tub, Removed water from tub and could not find power to drain pump at control board no water leaks from connections at time of service.
Near Austin, TX 78701
Luis
Job Details: 01/03/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived on site for unit shutting off. Per customer unit would completely power off,if he wiggled power cord it would power on already checked outlet good. Replaced main power harness powered unit on compressor and fans powered on.
Near Austin, TX 78703
Wesley
Job Details: 01/03/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and found unit dryer panel unresponsive. Unit is in tight space stacked. 2 man needed to repair. Pip; ordrng 1 2MAN
Near New Braunfels, TX 78132
Richard
Job Details: 01/03/2020
WASHER MAYTAG MVWB855DC3 Arrived onsite for the washer not filling with water correctly. Ran diagnostics and found the water valves for hot and cold were not working properly. we replaced the water valves. Tested all functions working correctly no leaks detected. Complete.
Near Austin, TX 78735
Leonardo
Job Details: 01/03/2020
MICROWAVE KITCHENAID KCMS185JSS3 Arrived on site to test unit for door not opening. Test unit and found bracket on panel broken will need new panel.
Near Temple, TX 76502
Arthur B.
Job Details: 01/03/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived onsite for customer complaint of SxS dual evaporator refrigerator not cooling both sides recurring issue. Removed unit cover and found compressor clicking on and off. Removed compressor and installed compressor,dye drier and stub using braising methods. Vacuumed unit and charged with 5.3oz of R134a refrigerant. Reassembled and observed cooling. Good frost pattern forming. No other issues found. All water connections were at time of service."
Near Austin, TX 78702
Wesley
Job Details: 01/03/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and found blower rattle. Tight space. 2 man needed. office to reschedule. Used pads during testing. ; ordrng 1 2MAN
Near Austin, TX 78730
David
Job Details: 01/03/2020
DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site to diagnose a dishwasher that had a frozen UI. Found that UI would stick as soon as it was powered on, and did not respond to any key presses. Unit would not respond and go into diagnostics. . As soon as unit powered on UI was responsive again. All is working as designed. Tested with a diagnostic load and everything was working fine.
Near Austin, TX 78727
Wesley
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived onnsite and found unit operating as designed once test was initiated. All checks good. No parts needed.
Near Kyle, TX 78640
Kevin
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site, found icemaker has failed Cycled icemaker after replacement, no water leaks from connections at time of service, job complete"
Near Blanco, TX 78606
Kevin
Job Details: 01/02/2020
OVEN KITCHENAID KEBS207BSS00 "Arrived on site and inspected ovens and found thermal fuse has failed, after replacing thermal fuse operation has been restored. Set oven to bake and confirmed it is now heating properly.
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRF736SDAB11 "Arrived on site for unit not cooling found entire evaporator iced over, would need unplugged . Advised would need defrosted 24hr prior to arrival .
Near Austin, TX 78748
Luis
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for no cool in fresh food. Powered unit on fan not running good voltage to evaporator fan 120vac. Diagnosed faulty fan motor,installed new fan motor powered due it on fan powered on and unit started defrost unit working as designed."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/02/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for unit with flame hight concerns. Tested and found all flames to be high, removed and replaced supplied regulator and tested unit, and was now functioning properly on cooktop and bake. No gas leaks detected on site"
Near Austin, TX 78759
Cliff
Job Details: 01/02/2020
WASHER WHIRLPOOL WTW5300VW2 Arrived on site to diagnose a washer that is not changing water levels properly. Found water level switch damaged internally. Replaced switch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78664
Cliff
Job Details: 01/02/2020
WASHER MAYTAG MVWC565FW1
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/02/2020
WASHER MAYTAG MVWB835DW3 "Arrived on site and inspected washer and found saved error code F6 E2, Communication failure between control board and control panel. After replacing both ran calibration 52, water is now operating normally, no water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78130
Richard
Job Details: 01/02/2020
REFRIGERATOR FRIGIDAIRE FFHB2740PP Arrived onsite for the ice maker not working. Found that there was no ice in ice bucket. Customer just changed out water filter . Could not test ice maker due to UI not working properly. Replaced ice maker and ordering the UI. If there is no ice production on 2nd visit will need to call tech line. Office to reschedule. ; ordrng 1 242058229 (user interface)
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/02/2020
DRYER WHIRLPOOL WED4900XW0 "Arrived on site for cust that dropped item down vent . Was Able to retreat within minutes
Near Horseshoe Bay, TX 78657
Paul
Job Details: 01/02/2020
MICROWAVE KITCHENAID KMHS120ESS1 Arrived onsite for the microwave that will not turn on. I found the circuit breaker tripped and the upper interlock camp and spring had come off the interlock. I found the fuse open and the primary interlock switch defective. The switch and fuse need to be replaced. I replaced the primary interlock switch and the fuse. I tested the unit and it is putting out 1000 watts and is working as designed. Call complete.
Near Spring Branch, TX 78070
Kevin
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived on site and inspected refrigerator and found low water pressure at the Dispenser and ice is hollow, when filter is removed water pressure returns. Normally a new filter would be needed but the Home is on an RO system and doesn’t need to be filtered. No water leaks detected at time of service, job complete"
Near San Marcos, TX 78666
Richard
Job Details: 01/02/2020
DISHWASHER FRIGIDAIRE FGID2466QF "Arrived onsite for the dishwasher not dispensing water. During testing found that there is no water getting into the dishwasher. Water pressure is good. Found that the float switch is not working properly ordering parts. Water valve will need to replaced as well. Need 2HRS for the repair. Due to the location of dishwasher. Called office and explained to them the situation of the home. Office to reschedule ; ordrng 1 154773201 (switch,float)"
Near Austin, TX 78749
Luis
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for water leaking,removed filter cover found water leaking from behind filter head diagnosed unit would new reservoir assembly. Installed new reservoir assembly tested water dispenser no leaks unit working as designed."
Near Leander, TX 78641
Tyler B.
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM00 "Arrived on site for unit not cooling. Found unit with no lights on, removed unit and found no voltage, found breaker tripped, turned on, ran diagnostics and ran test and was unable to duplicate.
Near Austin, TX 78757
Wesley
Job Details: 01/02/2020
COOKTOP WHIRLPOOL WCC31430AW02 Arrived onnsite and installed switch to repair Lf burner issue. All checks good.
Near Manor, TX 78653
Cliff
Job Details: 01/02/2020
WASHER GE GTW460ASJWW Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found no mechanical failures with water at this time. Did note homeowner was using non-HE soap in machine which will cause washer to misregister water levels. Advised homeowner on findings and no repairs were needed today and no leaks were found at time of service.
Near New Braunfels, TX 78130
Richard
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRX988SIBB01 Arrived onsite for the refrigerator Icemaker not producing enough ice. Ran diagnostics and found an error code for ice maker E5. All thermistors checked out good and ice box fan works good. Ice maker fill test passed. All temps are good. Replaced ice maker and advised customer to give it at least 24 to 48 hours. To see good ice production. Complete
Near Pflugerville, TX 78660
Cliff
Job Details: 01/02/2020
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to diagnose a range with door issues. Tested unit and found stainless steel is separating from glass panel. Glass panel and name badge will need to be replaced to complete repairs.; ordrng 1 W11178521 (BADGE) and 1 W11219379 (PANEL)
Near Austin, TX 78739
Luis
Job Details: 01/02/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for water leaking from icemaker. Ran diagnostic found ice box fan not running removed evaporator cover,found fan motor seized diagnosed faulty fan motor. Installed new fan motor ran diagnostics fan working correctly.
Near Leander, TX 78641
Lou
Job Details: 01/02/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site to install previously diagnosed and ordered part. Due to the diodes being bad in the power cord harness, I removed and replaced the harness and tested. Unit is operating as designed.No water leaks observed during service, job completed."
Near Austin, TX 78750
Cliff
Job Details: 01/02/2020
DISHWASHER WHIRLPOOL KDTM404ESS3 Arrived on site to diagnose a dishwasher with a detergent door that will not open. Found door spring out of place causing failure. Reset spring to the proper position and all is working properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78130
Richard
Job Details: 01/02/2020
WASHER WHIRLPOOL WTW8800YW0 Arrived onsite for the washer with an error code of UL unbalance. During testing found that the bearing is the cause of the unbalanced issue.
Near Manor, TX 78653
Cliff
Job Details: 01/02/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to replace previously ordered parts. Replaced gearcase and found after testing no other failures are occurring and all is working properly. No leaks were found at time of service and no other parts were needed.
Near Austin, TX 78732
Luis
Job Details: 01/02/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site for no ice. Removed bin found icemaker tray warped diagnosed faulty icemaker,installed a new icemaker ran harvest test passed."
Near San Marcos, TX 78666
Richard
Job Details: 01/02/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite to install new hoses to the washer.
Near Andice, TX 78628
Lou
Job Details: 01/02/2020
DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer not drying. Upon further inspection, I opened the door to the unit and held the door switch closed then turned the unit on. I verified the element was functioning as I could see it illuminating in the back left corner vent. Using my dryer vent test kit, I tested airflow in the unit and found that the unit has a restricted airflow. I demonstrated the test for the customer as well. I removed the vent tube from the back of the unit and retested airflow and the unit passed. I removed the back panel and inspected the lint chute, blower wheel and element and all were good with no lint observed. I advised the customer of my findings and recommended they have a professional check the venting tubes for blockage. No lint observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 01/02/2020
COOKTOP WHIRLPOOL W5CG3024XS01 "arrived on site to inspect cooktop Ignitor. Upon further inspection, customer advised that the front left burner is not igniting. I tested all four burners and all burners operated as designed except the front left burner which was intermittently igniting. I removed the cooktop cover and inspected the switch harness. The back two and front right switches were operating as designed. The front left switch, I had to push the knob down harder than the other in order for the Ignitor to arc. No gas leaks detected during service.; ordrng 1 WPW10110491 (module-spk) and 1 WPW10256071 (harns-wire)"
Near Horseshoe Bay, TX 78657
Paul
Job Details: 01/02/2020
ICE MACHINE KITCHENAID KUIC15POZP0 Arrived onsite for the ice machine that stopped making ice again. I found the recirculating pump not running with 14VAC to it. I also found the water level sensor defective causing the reservoir to fill for 2 minutes. The recirculating pump and WLS need to be replaced to complete service. I tested the unit and found it working as designed. There were no water leaks present at the time of service. Call complete.
Near Manor, TX 78653
Cliff
Job Details: 01/02/2020
WASHER WHIRLPOOL WTW7300DW1 Arrived on site to diagnose a water that is making unusual noise. Found no mechanical failures and was not able to duplicate any issues with washer at this time. No repairs were performed and no leaks were found at time of service.
Near Austin, TX 78759
Cliff
Job Details: 01/02/2020
WASHER GE GTW460ASJWW Arrived on site to diagnose a washer that is not cycling properly. Tested unit and found failed lid lock assembly. Replaced assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 01/02/2020
DISHWASHER KITCHENAID KDFE104DSS0 "arrived on site to inspect dishwasher tracks. Upon further inspection, I found the right upper track completely broken and the left track beginning to break. I removed and replaced both tracks and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Driftwood, TX 78619
Kevin
Job Details: 01/02/2020
REFRIGERATOR LG LFXS30726S "Arrived on site and inspected refrigerator and found user interface is showing CF error code for a failed condenser fan. Found compressor is still running and after replacing the condenser fan it is running normally. No water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78130
Richard
Job Details: 01/02/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite for the refrigerator not cooling. Ran diagnostics and found that all functions are working properly and it’s cooling good. No issues found at this time.
Near Austin, TX 78723
Wesley
Job Details: 01/02/2020
OVEN WHIRLPOOL WOD77EC0HS01 Arrived onnsite and installed panel. Unit identity issue is corrected. All checks good. Unit is now operating as designed.
Near Austin, TX 78749
Luis
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for door and after issues. Per customer installers broke house shut off valve,valve is water source from house and will need a plumber to replace. Found fresh food door misaligned,adjusted fresh food door"
Near Horseshoe Bay, TX 78657
Paul
Job Details: 01/02/2020
WASHER WHIRLPOOL WTW8040DW2 "Arrived onsite for the washer displaying error codes. Ms stated the unit would turn on and then just shut off on its own. Ms also stated she had smelled an electrical smell. I checked stored error codes and found an F6E3, F6E2, & F2E1. I checked the harness between the UI and main control and found it in good condition. I reseated both connectors. I visually checked the UI and main control and found no signs of anything getting hot on the controls. I checked the lower harness and found it good. I found the upper part of the wall outlet loose internally which might have cause the smell. Ms stated the unit had been making a loud clicking noise when changing from wash to spin and some grinding noise. I found the gear case leaking oil. The gear case needs to be replaced. Ordering W10811956 GEARCASE. ; ordrng 1 W10811956 (GEARCASE)"
Near Manchaca, TX 78652
Kevin
Job Details: 01/02/2020
WASHER MAYTAG MVWB865GW0 "Arrived on site and inspected washer and found F0E5 saved error, customer was washing a single blanket which caused an off-balance load. Ran water through all cycles in manual diagnostic and it is operating normally. Also ran a calibration cycle, no water leaks from connections at time of service,
Near Austin, TX 78704
Wesley
Job Details: 01/02/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onnsite and installed door and bushing. Customer has cosmetic concern about dent in newest door.
Near Austin, TX 78731
Luis
Job Details: 01/02/2020
REFRIGERATOR IKEA IK8FXNGFDM02 "Arrived on site for no cool. Found unit not powering on from control diagnosed faulty control,removed faulty control installed new control,powered unit on. Unit powered on compressor and fans running"
Near New Braunfels, TX 78132
Richard
Job Details: 01/02/2020
MICROWAVE WHIRLPOOL WMH78019HZ1 Arrived onsite for the microwave arching. During testing found that the arching is coming from the wave channel replaced magnetron and tested. It’s still arching inside the wave channel
Near Horseshoe Bay, TX 78657
Paul
Job Details: 01/02/2020
ICE MACHINE KITCHENAID KUID508ESS2 Arrived onsite for the ice machine that’s making too much ice. I found the ice bin sensor reading too low and out of range. I also found the cutter grid had not cut the last two batches of ice. I had 12VAC to the cutter and the cutter looked in good shape. I reconnected the molex connector and the unit started working. I replaced the bin sensor. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 01/02/2020
MICROWAVE MAYTAG MMV4205FZ3 "arrived on site to inspect microwave door switches. Upon further inspection, when I opened the door, I found the bottom interlock/switch cam sticking in the closed position. I advised the customer that due to the cam sticking like this, it could potentially cause the fuse to short and the switch to short. I removed and replaced the lower interlock and switch and tested. Unit is operating as designed, job completed."