We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Marion, TX 78124
Andrew
Job Details: 11/02/2021
"Arrived on site to test unit for freezing food in RC. Tested unit found customer blocking damper door, restricting air flow. Temps in RC and FC were correct and good ice production. Thermistor reading properly but replaced as a precautionary. Called tech line and advised customer on blocking airflow and placement of taller items on top shelves blocking thermistor from reading properly. No leaks detected. Job complete.Sr#7732136498"
We serviced a
MAYTAG WASHER
Model MHW7100DC0
Near New Braunfels, TX 78130
Andrew
Job Details: 11/02/2021
"Arrived on site to replace bellow and clamp from previous diagnosis. Replaced parts, tested unit, unit works good. No leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78752
Scott
Job Details: 11/02/2021
"Arrived on site for washer stopping or not finishing cycles . Ran diagnostics, found no cold water entering washer . Found valve clogged with debris. Replaced valve , ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Georgetown, TX 78628
Lou
Job Details: 11/02/2021
"Arrived on site to inspect microwave display digits dimming/going out. Upon further inspection, I found the digits furthest to the right were not functioning too can only see the zero.I removed and replaced the UI kit and retested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Round Rock, TX 78681
Kayman
Job Details: 11/02/2021
Arrived onsite for refrigerator with door scraping or squeaking when opened. Upon inspection I confirmed the RC door creaks and squeaks badly when opening and closing. I removed the door and inspected the hinge and cams. I found the hinge slightly sagging and no grease on the bottom cams. I bent the hinge up slightly and added grease to the cams. I re installed the door and it is no longer squeaking. The customer brought to my attention the unit being out of level. I leveled the unit. Job complete.
We serviced a
SAMSUNG DRYER
Model DV56H9100EG/A2
Near Austin, TX 78738
Brandon
Job Details: 11/02/2021
"Arrived on site to replace idler assembly, after replacing, unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78738
Luis
Job Details: 11/02/2021
"Arrived on site. Replaced defective ice box fan,ran diagnostics fan powered on.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Bellmead, TX 76705
Jonathan M
Job Details: 11/02/2021
Arrived on site for a range that won?t heat either oven. Inspected unit and work area. Confirmed customers complaint and found the igniter is turning on but no gas being supplied. Checked voltage from the control and found proper voltage going to the igniter?s. Check the igniter?s for resistance and off showed within range. I called Whirlpool Techline and spoke to Drew SR# 7732144365. He had me check resistance he values again and tracing voltage. He advised that the resistance value on the valve was out of spec and to replace the gas valve. Check the new gas valve and check resistance on the valve. Found the same resistance rating on the valve. I called back to whirlpool Techline and spoke to Adrian (same SR#). He had me check to see if the safety check valve was turned off or on. I found that the valve is turned off which he advised would only make it to where the burners were receiving gas. Flipped it on and all the elements began to ignite and turn on as designed. Call complete.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Kempner, TX 76539
Al
Job Details: 11/02/2021
Arrived on site and inspected display not working properly. Confirmed some of the buttons didnt work properly. Attempted to uninstall the unit and discovered the unit was shoved into the cabinet so tight when I attempted to remove it the wood sounded as it it was going to break.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78665
Tommy
Job Details: 11/02/2021
Arrived onsite for dishwasher not draining. Upon arrival found unit drain pump burned out. Replaced and tested unit is now operating as designed.job Completed.
We serviced a
MAYTAG DRYER
Model MDE9700AYW
Near Kyle, TX 78640
Andrew
Job Details: 11/02/2021
"Arrived on site to diagnose unit for not heating, tested unit found bad element, dryer was full of lint build up, cleaned out lint, replaced element, tested unit,unit working as designed,job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Dripping Springs, TX 78620
Robert
Job Details: 11/02/2021
Arrived on call to replace previous diagnosed parts. After installation test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Manchaca, TX 78652
Leonardo
Job Details: 11/02/2021
"Arrived onsite to replace sump and motor. Replaced sump and motor. Tested unit,unit worked good. No present leak at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78753
Scott
Job Details: 11/02/2021
"Arrived on site , replaced fresh food door ,plug and badge . No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFC8090GX0
Near Austin, TX 78744
Kevin
Job Details: 11/02/2021
"Arrived on site and found washer/ventless dryer combo is being used to meet ADA compliance at apartment complex. Lint is building up on bellow surface and causing it to leak between bellow and door glass. Thoroughly cleaned lint from bellow and set unit into diagnostic cycle. Filled it with water and ran all functions through manual diagnostics and it is no longer leaking. Run times of eight hours or more are normal for this unit. This will not be functional in an apartment setting. Reported issue to tech line, job complete. 7732144926"
We serviced a
KITCHENAID OVEN
Model KEBS207SSS04
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/02/2021
"Arrived on site for both ovens not heating to correct temperature. Inspected unit and work area. Performed diagnostics mode and checked error codes. Will need to perform temperature test to continue testing. Customer stated she would need to contact home warranty for approval and they was at lunch at time of service. Found broil element operating after unit preheated. Powered unit off to allow unit to cool. Arrived back on site and gained access to control. Measured lower bake element and found opened.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Robinson, TX 76706
Jonathan M
Job Details: 11/02/2021
"Arrived on site for a washing machine that?s going off balance. Inspected unit and work area. The customer advised normal wash load cycle seem to be OK but when she?s doing heavier loads of towels or throw blankets, the unit seems to go off balance not finish the load. Ran the unit through diagnostics and found an F0 E5 (off balance load) error code. Ran the unit through an auto test in the unit ran as designed. I did notice the washer unlevel due to the house being slanted. I did adjust the feet on the washer but did advise to her that heavier load cycles can go off balance due to uneven weight distribution. I did show her how to complete her cycle if that happens in order to get the unit to finish but did advise that she would need to re-distribute her clothes evenly. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bellmead, TX 76705
Jonathan M
Job Details: 11/02/2021
Arrived on site to install previously diagnosed parents. Inspected unit and work area. Found the customer had a quarter of a bin full of ice. I did ask the customer if it was making ice. He did advise that it was and that it does make 3 to 4 cups for each day. I did replace the icemaker but did tell him that these icemakers are extremely slow production and will typically make anywhere from 50 to 70 cubes a day. Tested the unit and the unit harvested and filled as designed. Call complete.
We serviced a
GE DISHWASHER
Model GDF620HGJ5BB
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/02/2021
Used service pointer to test for failed heating element. After performing test, power would still not allow LEDs to light up. Disconnected harness from bottom of control mount then plugged back in and power to dishwasher came on. Ordering Door Harness WD21X22916, ASM Harness WD21X23559, OWI sensor WD21X22830, Heating Element WD05X24776, and Control WD21X24901. All ordered parts will need authorization. Most likely a new harness and will resolve the power failure issue, but may need another control due to repeated power failure. Bringing element and OWI sensor in the case that they are needed. ; ordrng 1 WD21X22916 (Autho Door Harness) and 1 WD21X23559 (Autho ASM Harness) and 1 WD21X22830 (Autho OWI sensor) and 1 WD05X24776 (Autho Heating Element) and 1 WD21X24901 (Autho Control)"
We serviced a
KENMORE DRYER
Model 110.7308622
Near Granger, TX 76530
Jimmy J.
Job Details: 11/02/2021
"Arrived on site for HAD SOMEONE OUT A WEEK AGO. SAID SHE NEEDED FUSES & POWER CORD. NOT COMING ON AT ALL. THE PROG ON THE CORD HAS A BURN MARK. GUY HAS LIVED THERE A LONG TIME AND HAS NEVER HAD THE VENTS LOOKED OUT - SHE SAID THE OTHER COMPANY TOLD HER THE VENTS LOOKED PRETTY CLEAR. Found power cord was burnt due to faulty outlet. Tested voltage and was not getting 240. Removed rear cover and tested fuses. Fuses were fine. Explained to customers they needed an electrician to repair the outlet or breaker or possibly both. Once the voltage is corrected they need to buy a new three prong cord and the dryer should start working again.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC3
Near Pflugerville, TX 78660
Wesley
Job Details: 11/02/2021
Arrived onsite and installed valve to correct low flow error. Unit is now operating as designed.
We serviced a
KITCHEN AID ICE MACHINE
Model n/a
Near Spicewood, TX 78669
Brandon
Job Details: 11/02/2021
"Arrived on site for customer complaint of unit not producing ice, I ran diagnostic test cycle, found unit tested good at time of service."
We serviced a
WHIRLPOOL WASHER
Model MED8630HC2
Near Austin, TX 78738
Brandon
Job Details: 11/02/2021
"Arrived on site for customer complaint of unit leaking, found no error codes and unit tested good in diagnostic mode."
We serviced a
KITCHENAID MICROWAVE
Model KEHU309SSS06
Near Austin, TX 78750
David Z
Job Details: 11/02/2021
"Arrived on site to diagnose oven throwing error code for NTC sensor, and not letting unit run the oven. Checked sensor in the rear of the unit and found sensor looked like it had partially melted, and there was a connector melted to the boiler. Replaced boiler and tested unit. Verified unit is running properly and error is gone.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVQ07
Near Georgetown, TX 78633
Tommy
Job Details: 11/02/2021
"Arrived onsite for ice maker not making ice. Upon arrival found unit ice maker receiving water but motor not turning. Replaced ice maker and tested, unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE507ESS11
Near Round Rock, TX 78681
David S
Job Details: 11/02/2021
Arrived on site for micr door not closing. I inspected the unit and work area. I found the right side interlock not engaging fully. I am ordering the interlocks. ; ordrng 1 W11449277 (Interlock)
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Pflugerville, TX 78660
Wesley
Job Details: 11/02/2021
Arrived onsite and tested unit for occasional clunk sound and occasional squeal. Tested unit and found no error codes and no sign of bearing failure. Advised customer on unit and possible causes for the sounds related to washer design and load type. All checks good. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Waco, TX 76710
Jonathan M
Job Details: 11/02/2021
Arrived on site for a dryer that is not drying clothes. Inspected unit and work area. Found the unit heating and checked behind the unit. Found the vent hose completely crunched and blocked not allowing airflow out of the dryer. Use the vent test kit on the unit and found the unit had poor airflow for all dryers. Removed the vent hose and found the vent has kept showing good airflow for all dryers coming out of the back of the dryer. I did advise the customer that her issue is with her vent hose and attempted to fix it. Found the vent hose completely crunched and not remolding itself to fit properly. I did advise the customer they would need to buy a new dryer vent hose to allow proper airflow going out. The unit is working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLBL6
Near Austin, TX 78730
David Z
Job Details: 11/02/2021
"Arrived on site to follow up on dishwasher that had issues with door closing. Tried working and bending the hinges to allow the door to close easier. Was able to bend the hinges to allow the door to close easier, however unit still needs a good push on top to fully latch. Could not see anything else damaged.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78722
Jacob
Job Details: 11/02/2021
Arrived onsite for unit not heating. Looked at the unit and saw it was unplugged. Tested for voltage at the plug. Saw that it was only getting 120v on neutral to L2. But the other leg is only reading 30v and together L1 to L2 was only reading 70v. Showed the customer the issue and that they need to get the plug replaced or something with the breaker to get the voltage corrected. No issues at this. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS00
Near Austin, TX 78756
Wesley
Job Details: 11/01/2021
"Arrived onsite and found unit cooling perfectly. However, over temp flashing and refrigerator read 68 even thought the true temp is 37f at time of service. Found service pointer W10849220 described exact symptoms as a result of wire harness failure and recommended a HV repair kit to correct symptom. Was able to repair symptom with hard reset.Repair not recommended at this time because unit is cooling properly and reset corrected over temp warning alarm. ; ordrng 1 W10849800 (Hv kit)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Bastrop, TX 78602
Matthew
Job Details: 11/01/2021
"Arrived onsite for ovens not keeping temperature. Customer complained that unit would not maintain target temperature and take long to cook. Said this was happening in upper and lower ovens. Pulled unit and checked for voltage, recorded 244 vac. Ran cycling test and found unit cycling around 358 degrees when set to 350. Called tech line for assistance. Insured cycling test was done, checked sensors ant control and checked voltage. Could not duplicate any issues. Provided SR#7732134296. If symptoms persist recommend replacing both control boards. Job complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78724
Scott
Job Details: 11/01/2021
Arrived on site for dryer not starting . Found front rubber motor mount had broken off . Replaced motor and blower wheel. Unit is now operating as designed. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/01/2021
"Arrived on site to test unit for ice randomly falling on floor and melting. Found temps correct, water pressure correct, ice chute clean and no build up, found ice door opening and closing properly, ice bin flapper am functioning as designed. Spoke with tech line and found no issues with unit. Advised customer on operation. No leaks detected. Job complete.CNote"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, TX 78628
Lou
Job Details: 11/01/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the right roller wheel being damaged and the left roller missing the axle, I installed the right roller assembly and the left axle with plug and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Austin, TX 78704
Jacob
Job Details: 11/01/2021
Arrived onsite for unit not draining. Tested the unit and did not hear the drain motor kick on. Replaced the drain motor. Tested the unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near Marble Falls, TX 78654
Cliff
Job Details: 11/01/2021
Arrived on site to diagnose a cooktop with burners not lighting properly. Found burner caps not fully installed and valves not adjusted for low setting. Adjusted valves and installed caps properly. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Round Rock, TX 78681
Tommy
Job Details: 11/01/2021
"Arrived onsite for refrigerator, not operating as designed. Upon arrival found unit ice maker, found unit ice maker had voltage but unit motor not moving. Ordering ice maker.; ordrng 1 W11284458 (Ice maker)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Gatesville, TX 76528
Jonathan M
Job Details: 11/01/2021
"Arrived on site for a range that is turning on and off. Inspected unit and work area. The customer advised that the unit elements seem to turn on and off during cycles and didn?t know if that was causing a problem. Had the customer show me what he was talking about and noticed the customer putting the unit on a low heat position where the unit was kicking on and kicking off intermittently. I did advise that on hidden element electric ranges, the unit will cycle the elements on and off intermittently depending on the setting. The customer advised that he?s always had a pan on top of the cooktop and has not noticed that up until now. I did go ahead and check all burners to ensure the unit was working properly. All checked good. unit is working as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/01/2021
"Arrived on site for oven will not heat up but the lights and everything work has had multiple techs out to look at oven. Found console was not responding like it should. Removed console and installed new console. Had customer reconnect to WIFI. Customer also connected to Whirlpool app. Time and date correct. Showed customer to ensure door is closed firmly to ensure the light turns off. Door doesnt need to be slammed shut, but closed firmly to allow door sensor to recognize door is closed. Otherwise if the light doesnt turn off when the door is shut it will not heat properly because it thinks the door is open. Preheated oven and it is heating as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Austin, TX 78741
Leonardo
Job Details: 11/01/2021
Arrived on site for unit not draining. Tested unit for not draining and found drain motor was not operating. Found glass stuck in drain motor. Cleared glass from drain motor and tested unit. Unit tested good.Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVQ00
Near Killeen, TX 76541
Al
Job Details: 11/01/2021
Arrived back on site after researching all possible failure possibilities I found the bracket and switches were defective causing the dispensing issues. R&R the bracket and both switches and unit tested properly without any issues. Customers satisfied. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Lacy Lakeview, TX 76705
Jonathan M
Job Details: 11/01/2021
Arrived on site for a washing machine that would not agitate. Inspected unit and work area. Confirmed the customers complaint and checked underneath the unit. Found the cam broken and not allowing the cam to move the slide up or down. Replace the cam and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Temple, TX 76501
Tyler
Job Details: 11/01/2021
"Arrived on site for range giving f1e0 error. Upon arrival I confirmed error and also found unit had stable 240v connection. Also verified terminal cord connection were tight and all intact, inspected ACU and found bad really causing the error code to fail. Tried resetting power but error continuously came back. Will need office to reach with customer once availability of ACU is known. ; ordrng 1 W11567368 (Acu)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Salado, TX 76571
Tyler
Job Details: 11/01/2021
Arrived on site for refrigerator not making ice still after previously being repaired. Upon arrival found FC temps at 13 degrees. Found no ice formations. Psi lvls equalized @50 psi. Running psi was 150/0. After further tests o called techline and spoke to 2 different techs. Sr#7732029334.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Killeen, TX 76542
Al
Job Details: 11/01/2021
"Arrived on site and inspected microwave light not working as designed. I discovered the reason for the light issues, was a closed relay on the control . Removed and replaced the control and unit tested properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Belton, TX 76513
Al
Job Details: 11/01/2021
"Arrived on site to inspect ice maker issues. Confirmed the complaint and found the valve humming, but not getting the proper water pressure to make it from underneath the sink, underneath the kitchen floor of the mobile home and up to the valve. R&R the ice maker. Customer will need to contact a plumber to improve the water pressure due to the low pressure not being enough to have the unit fill properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Killeen, TX 76543
Al
Job Details: 11/01/2021
Called Whirlpool Tech Line and spoke ED SR# 7732125542? Found the continuing cause of the ice maker issues was the harness in the bottom of the door. I was advised to order a new freezer door. Needs more work ; ordrng 1 LW11038917 (Freezer Door Stainless)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Hewitt, TX 76643
Jonathan M
Job Details: 11/01/2021
Arrived on site for a washing machine that is flashing an LF error code. Inspected unit and work area. Confirmed the customers complaint and found an F0 E3 (overload) and F8 E1 (low/no water detected) error codes. Tested the unit in a manual cold valve test and found the cold water valve was not drying in water but was being supplied voltage. Replaced water valve and tested the unit. The unit began to work as designed. We?re on the unit through an auto test and did mention to the customer that it sounded like her bearings on her gear case we?re going out.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Rogers, TX 76569
Tyler
Job Details: 11/01/2021
"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival reconfirmed prior complaint. After installing needed compressor, rc Evap coil kit, uv drier, access valve, I reassembled and pulled vacuum on unit. After I recharged system with 5.5oz of refrigerant I then ran 7nit in test 4, and in normal operation for 30 minutes. Found no evidence of leaks and coils frosted over evenly as designed. Informed customer to give unit a full 24 hrs to cool. Call complete"
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM3
Near Gatesville, TX 76528
Jonathan M
Job Details: 11/01/2021
"Arrived on site for a dishwasher that won?t start. Inspected unit and work area. The customer advised that all the buttons work except for the start button and that the start button has seemingly fallen out of place. Tested the unit and confirmed that the start button was not sitting properly due to a bad console..; ordrng 1 W10847822 (panel-cntl)"
We serviced a
GE WASHER
Model GTW680BSJ3WS
Near Hamilton, TX 76531
Jonathan M
Job Details: 11/01/2021
"Arrived on site for a washing machine is not spinning or agitating. Inspected unit and work area. The customer advised that this issue is extremely intermittent and after the first time, went away for almost a year and came back on another cycle. She advised that since she called back and that the unit has been working. Ran unit through diagnostics and found a 26 (out of balance ended final spin), 16 (slow drain), and 18 (drain pump clearing algorithm failed) error codes. I tested the unit and then you?ll send an application in both ran as designed. Ran the unit through service test 10 for the pressure sensor and found the unit working as designed. Ran through a drain at the end of the pressure sensor test to clear out the water and the unit ran as designed. I asked the customer when this happened if she had an off balance load prior to the unit not spinning or draining and she advised it had. I advised her that if it only happened twice in the last year and the unit has been working ever cents, the most likely scenario is that the unit was stuck in the same wash cycle it was in when it went off balance and she just needed to power reset her unit. Advised her to keep an eye on the unit and call back if she has any further issues. Call complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIA18PNLS11
Near Austin, TX 78726
David Z
Job Details: 11/01/2021
"Arrived on site to diagnose ice machine that was hanging on right side. Checked unit and found the anchor for the screw had come out of the plastic square on the cabinet. Advised customer we cant get this part on its own, but I can glue it back in.Glued in insert and verified unit is properly functioning.
We serviced a
KITCHENAID OVEN
Model KOCE507ESS11
Near Lago Vista, TX 78645
Justin
Job Details: 11/01/2021
"Arrived on site to install previously diagnosed parts. I installed the new inner door, outer door, handle, and nameplate. The unit is as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near New Braunfels, TX 78132
Noah D
Job Details: 11/01/2021
"Arrived on site to inspect unit for not making ice and overfilling, upon inspection found the icemaker stuck in fill. Replaced icemaker and tested water. All functions returned. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Jarrell, TX 76537
Jonathan S
Job Details: 11/01/2021
Arrived on site to install previous diagnosed part. Removed failed switch and installed new. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL COOKTOP
Model MFC2061KES
Near Austin, TX 78703
Jacob
Job Details: 11/01/2021
Arrived onsite for the water filter housing leaking. Went ahead and replaced the filter head. Tested the unit. Unit stopped leaking. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL OVEN
Model GBD307PDB09
Near Kingsland, TX 78639
Cliff
Job Details: 11/01/2021
Arrived on site to diagnose an oven that is not turning on. Found thermal fuse and tod both open and replaced them. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Round Rock, TX 78664
Jimmy J.
Job Details: 11/01/2021
Arrived on site for The door doesn?t open all the way down. It locks at 45degs instead of opening level to the ground. Customer showed me the left side friction pad had broken. When opening the door the hinge stops the door from opening all the way. Gained access to left side hinge and adjusted hinge to the point where it no longer makes contact with the door preventing it from opening all the way. Customer stated the dishwasher also doesnt drain all the way. Found drain hose did not have a high loop. Adjusted drain hose to have a high loop. Ran through diagnostics and no error codes came on. Drain pump removed all water now that the hose has a high loop. NO leaks detected. Job completed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/01/2021
"Arrived on site for Visibly Failed, Broken or Missing Parts - Wall Oven - PRE-ID. Found top right side of inner glass fell out of mounting tabs. Took picture for quick pics. Opened up door and found tabs were not molded correctly to hold the glass in place. Adjusted these tabs on all four sides to ensure the glass rested properly inside the door cavity. Once the inner shell was mounted to the adjoining shell the glass was no longer moving. Had customer come and test the door by opening and closing the door. I used my glove to shift the glass up and down to show customer it was no longer loose inside. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Bastrop, TX 78602
Matthew
Job Details: 11/01/2021
"Arrived onsite for washer not draining properly. Upon arrival tested unit. Ran diagnostics and found stored error codes F9E1 long drain, F3E1 water level system error and F8E1 water level sensor trip. Unit is stacked and in a closet area. Tried accessing components but due to location currently not accessible. Will need to order a Drain pump, valve and pressure sensor. Left unit unplugged.; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78758
Scott
Job Details: 11/01/2021
"Arrived on site for for washer leaking . Checked all connections and hoses . All checked normal. Ran diagnostics, rechecked hoses and connections. Couldnt duplicate any leaks . Did recommend cutting back on soap. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Andice, TX 78628
Lou
Job Details: 11/01/2021
"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit on timed dry and after approximately 5 mins of operation, I began to hear a clanking/rattling noise. I disassembled the unit and found the blower wheel broken. I removed and replaced the wheel and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cedar Park, TX 78613
Justin
Job Details: 11/01/2021
"Arrived on site for a dryer with long dry times. Upon arrival the customer stated that the units dry time has improved, but they did an airflow test on the unit and found it did not pass. I checked the airflow with the airflow test kit, and my thermocouple at the vent. I found both tests passed. Upon further inspection I found the vent to be to long and having several kinks when the dryer is pushed back into its spot. I advised the customer on my findings. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Austin, TX 78703
Scott
Job Details: 11/01/2021
"Arrived on site for leaking washer . Found valve leaking from thermistor . Replaced valve . Tested unit all connections dry. No other water leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Austin, TX 78749
Kevin
Job Details: 11/01/2021
"Arrived on site and found unit working as designed. Ran washer through all diagnostic test cycles. Unit passed all tests with no loud noise. No water leaks, job complete."
We serviced a
KITCHENAID DRYER
Model KEYE777BWH2
Near Austin, TX 78759
David Z
Job Details: 11/01/2021
"Arrived on site to diagnose dryer that appears to be overheating the cabinet and internal as due to shedding heat through drum seals. Customer showed me a printout of temperature fluctuations that are going up and down above normal from what they are used to, and had indicated its likely due to their seals failing. Customer has already changed out safety devices and operating thermostat. Replaced front seal, and glued rear seal in place. Advised to let glue dry before using. Unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78746
Leonardo
Job Details: 11/01/2021
Arrived on site for unit with no power. Tested unit and did not have power. Checked junction box and found 120. Tested control and it failed. Replace the control and unit tested good. No water leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78757
David Z
Job Details: 11/01/2021
Arrived on site to install new drain pump due to previous drain pump shorting when in use. Replaced pump and cleaned connector. Ran unit and verified no further damage present and unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cedar Creek, TX 78612
Jacob
Job Details: 11/01/2021
"Arrived onsite for the right door squeaking loudly when opened or closing. Tested the door and heard squeaking. Took the door off and noticed that grease was missing at the bottom where the cam is. Greased the area, put door back on. Tested the door. No squeaking at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Round Rock, TX 78665
Tommy
Job Details: 11/01/2021
Arrived onsite for dishwasher previously diagnosed parts. Upon arrival replaced drain pump and tested unit is now operating as designed. Job Completed.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Austin, TX 78757
David Z
Job Details: 11/01/2021
"Arrived on site to diagnose washer that was not running cycles. On arrival tried to run unit and it never made it past sensing, and clicked a lot. Checked bottom of unit and found it was not shifting, and the belt was screeching. Found plastic shards on the came from slipping teeth. Replaced shifter, cam and belt. Ran unit and calibrated. Verified proper operation. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Austin, TX 78746
Taylor M
Job Details: 11/01/2021
"Arrived on site to diagnose washer not filling properly per customer informing me on arrival, I gained access to the diagnostics and put the unit into a service cycle and verified functionality of the unit, I found that the cold water valve is not dispensing much water, I put the unit into manual diagnostics and tested the cold valve and found it is clogged, I removed the hoses and checked the valve and found it physically clogged, I replaced the valve and now the unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5520SQ0
Near Leander, TX 78641
Kayman
Job Details: 11/01/2021
Arrived onsite to install previously diagnosed parts. I installed the tstat but unit is still tripping the breaker. PR and I walked through all wires and connectors but could not locate any breaks or shorts. We found the temperature selector on high setting is showing open so I will order the part and return to continue repair. ; ordrng 1 W10168169 (Temp switch) and 1 WP3405156 (Switch wrinkle) and 1 WP3406107 (Door switch) and 1 279827 (Motor)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS
Near Austin, TX 78759
David Z
Job Details: 11/01/2021
Arrived on site to install new control panel to resolve dead 6 key. Installed new console and tested. Verified all buttons working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Round Rock, TX 78681
David S
Job Details: 11/01/2021
Arrived on site for ice maker not working. I inspected the unit and work area. I found the fill tube line came unattached from the fill tube. I found the fill tube iced over. I reattached the fill tube line and cleared the ice. I ran a harvest cycle and found the ice maker working and filing as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near New Braunfels, TX 78132
Noah D
Job Details: 11/01/2021
"Arrived on site to inspect unit for not heating and drying dishes, upon inspection found the unit was working normally and the element tested good. Tested rinse aid and found no issues. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Kingsland, TX 78639
Cliff
Job Details: 11/01/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced icemaker and motor and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWS09
Near Driftwood, TX 78619
Luis
Job Details: 11/01/2021
Arrived on site for no cool. Removed evaporator cover found no frost formation on evaporator ice build up on,y on inlet diagnosed a leak in the system and would need a new evaporator and compressor
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Round Rock, TX 78665
Tommy
Job Details: 11/01/2021
Arrived onsite for washer cold coming out hot. Upon arrival found hoses arranged and marked incorrectly. Rearranged. Tested unit is now operating as designed.
We serviced a
GE OVEN
Model JTP86BF3BB
Near Georgetown, TX 78628
Lou
Job Details: 11/01/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the control and sensor failure, I removed and replaced both and tested. Unit is operating as designed. I found on the main control, that the bake relay was burnt out.
We serviced a
MAYTAG DRYER
Model MGDC300XW1
Near Smithville, TX 78957
Matthew
Job Details: 11/01/2021
Arrived onsite for dryer taking long/ multiple cycles to dry. Upon arrival tested unit. Found unit heating components functioning. Heating was cycling properly. Used digital vent tester and found poor air flow. Inspected unit and found large lint buildup in vent trap. Cleared buildup and tested. Unit now has good air flow. Job complete
We serviced a
GE DRYER
Model GTDP490ED0WS
Near Austin, TX 78759
Wesley
Job Details: 11/01/2021
"Arrived onsite and found wiring to the heater.Repaired wiring issue and installed hose clamp to retain the hose properly. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL COOKTOP
Model SCS3017RS01
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 11/01/2021
"Arrived on site for THE BURNERS HAVE YELLOW FLAME NOW, NOT BLUE--ALL OF THEM. All burners lit as designed. Asked customer if they recently began using a humidifier. Customer recently purchased a new humidifier for their home. I asked if we could open the windows for twenty minutes to air out the home. They agreed. After twenty five minutes the orange in the flames was nearly completely gone. No repair needed. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Round Rock, TX 78664
David Z
Job Details: 11/01/2021
Arrived on site to install new sump and motor to resolve dishwasher not running. Replaced sump and retested. Verified unit working as designed with no leaks. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Jarrell, TX 76537
Jonathan S
Job Details: 11/01/2021
"Arrived on site for refrigerator having no power. Inspected unit and work area. Found no lights on in unit. On this model the voltage go straight to lights. Inspected circuit breaker and found tripped. Reset breaker and tested operation. Found unit running and cooling. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Georgetown, TX 78626
Tommy
Job Details: 11/01/2021
Arrived onsite for refrigerator leaking. Upon arrival found unit had linear stuck in drain. Cleared line. And tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Bastrop, TX 78602
Matthew
Job Details: 11/01/2021
"Arrived onsite to replace previously diagnosed parts. Upon arrival unit was functioning properly. Since last visit on 10/7 bottle of water froze and stayed frozen. Customer filled unit with product and has had no issues since last visit. Called tech line for assistance. Unit is having a very intermittent non cooling issue. Current FC temperature at 2 degrees. RC at 37 degrees. Compressor running fine. Tech line recommended replacing the HV control and UI control. Provided SR#7732122978. Tech ruled out sealed system at this point. Customer must monitor unit going forward. If issue rises again, customer has been made aware not to unplug unit. Unplugging unit could hide issues. Tech line would like pics, or video clip of unit if non cooling issues happen again. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Leander, TX 78641
Kayman
Job Details: 11/01/2021
Arrived onsite to install previously diagnosed parts. I installed all previously listed parts. I advised the customer to allow 24 hours for ice to produce. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Leander, TX 78641
Kayman
Job Details: 11/01/2021
Arrived onsite for microwave with light issues. Upon inspection I found the hood light will not turn off. I am ordering the control to correct failure.; ordrng 1 W11545876 (Control)
We serviced a
KITCHENAID DOWNDRAFT
Model KXD4636YSS0
Near Austin, TX 78746
Taylor M
Job Details: 11/01/2021
"Arrived on site to diagnose downdraft that is stuck in place after removing one of the filters, upon arrival I gained access to the motor and was able to manually move it to release the access to the filters and replace the missing filter to get power back to the switch, the unit is now operating properly as designed.Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Spring Branch, TX 78070
Andrew
Job Details: 11/01/2021
"Arrived on site to test unit for error rinse water too hot, tested unit found cold and hot water lines were crossed, installed water lines correctly, tested unit, unit working as designed, instructed customer on proper usage of machine, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Bastrop, TX 78602
Matthew
Job Details: 11/01/2021
Arrived onsite for back left burner not functioning.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Smithville, TX 78957
Matthew
Job Details: 11/01/2021
Arrived onsite for freezer making noise. Upon arrival unit was running and operating as designed. No noise was apparent. Put unit in diagnostics and ran fans and compressor and could not duplicate any issues. Notified customer that could be compressor ramping up and nothing to be concerned with. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW1
Near San Marcos, TX 78666
Noah D
Job Details: 11/01/2021
"Arrived on site to inspect unit for not draining or allowing any cycle to start. Upon inspection found the latch didnt always cycle when provided voltage, checked all physical aspects of latch and found no obstructions. Replaced latch and tested. All functions worked and unit drained. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Austin, TX 78748
Leonardo
Job Details: 11/01/2021
Arrived on site for noise when washing begins. Tested unit for noise and found bad water inlet valve. Replaced water inlet valve. Tested unit and unit test good. No noise. No water leaks at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Austin, TX 78754
Wesley
Job Details: 11/01/2021
Arrived onsite and repaired unit by installing new front right burner switch. Unit is now operating as designed. Advised customer on the repair. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/01/2021
"Arrived on site for refrigerator with no power. Inspected unit and work area, found unit pulled out at time of service. Found small scratch on floor and informed customer on scratch. Found no lights or components powering on. Checked voltage at receptacle and found reverse polarity. Plugged unit in different receptacle and found unit running. Monitored unit and found temperature dropping. Spoke with customer on service performed and will need to contact electrician to repair. Unit test good, no water leaks detected during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Austin, TX 78737
Luis
Job Details: 11/01/2021
"Arrived on site. Removed defective cover,installed new cover that includes thermistors,secured thermistor to suction line using foil tape and a zip,reinstalled new cover,ran diagnostics good air flow defrost setting set to basic.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Marcos, TX 78666
Andrew
Job Details: 11/01/2021
"Arrived on site to test for not advancing past sense mode, tested unit found latch not engaging replaced latch, tested unit,unit working as designed,no leaks detected job complete"