Service History 582

Near Georgetown, TX 78626
David S
Job Details: 05/29/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site for dryer not drying properly. I inspected the unit and work area. I ran the unit with a temp probe in side and found temperatures slowly rising and slowing falling. I removed the vent and test again. I found the temps rising and falling much faster. There is a clog or restriction in the wall vent. I tested the element, thermostats, thermal fuse and cut off, all tested good. Unit is operating as designed. I advised the customer have maintained take care of clearing out the clogged vent in the wall.
Near Austin, TX 78751
Jacob
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived onsite to replace parts to unit. Upon inspection found the connector wire had corrosion causing the orange wire to break off. Called Techline. Suggestion was to change the deli UI as well as the wireing harness for the unit. Got SR#7727935787. ; ordrng 1 W11170612 (harns-wire)
Near Harker Heights, TX 76548
Al
Job Details: 05/29/2020
REFRIGERATOR GE GSL25JGCBLS Arrived to install previously ordered part.Removed and replaced the valve and unit still did not dispense.Called office and spoke CS. Was advised to order the water line heater kit.Office to reschedule with customer.Ordering authorization from AHS.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WR49X10173 (WATER LINE HEATER KIT)
Near Georgetown, TX 78628
David S
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for fridge not having lights i inspected the unit and work area. I found the top rc lights and freezer light not working. I am ordering the freezer light W10695459 to finish repair. . ; ordrng 1 W10695459 (module)
Near Georgetown, TX 78628
Lou
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher not working. Upon further inspection, I placed it in diagnostics showing error code F4E3. Cleared the code and continued with testing. Unit motor failed to come on. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Leonardo
Job Details: 05/29/2020
OVEN GE PSB9100SF5SS Arrived on site to replace door. Replaced door and found door damaged on right side.
Near Austin, TX 78731
David Z
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL JDB1270AWY "Arrived on site to diagnose dishwasher with missing lights on control panel. Performed diagnosis and found right 1/3 of board worked, but has no lights illuminated.
Near Manor, TX 78653
Andy
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for washer shaking, noise, burning smell and loud noise. Tested and inspected unit and found failed gearcase, cam, suspension, motor and belt. Ordering needed parts. Office to schedule return trip. Left unit unplugged and advised customer not to use unit for safety. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10890624 (motor-drve) and 1 W11239857 (belt)"
Near Leander, TX 78641
Wesley
Job Details: 05/29/2020
OVEN WHIRLPOOL WOD93ECOAS05 Arrived onsite and found unit operating as designed.advised customer on perfect temp and then provided tips for better performance.
Near Georgetown, TX 78626
Cliff
Job Details: 05/29/2020
WASHER WHIRLPOOL MVWB835DW3 "Arrived on site to diagnose a washer that is not draining or spinning. Tested unit and found incorrect drain hose on back of unit which has overworked pump assembly. Also noted oil coming from gear case. Drain hoses, gear case, and drain pump will all need to be replaced to complete repairs..; ordrng 1 W11244231 (HOSE) and 1 W11246418 (HOSE)"
Near Spicewood, TX 78669
Brandon
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW8000DW3 "Arrived on site for customer complaint of unit not completing cycle, found gearcase shaft was out of round causing basket to wobble during spin test and lots of vibration. Unit needs spin basket, gearcase, clutch, and slider. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE AFTER CUSTOMER SPEAKS WITH WHIRLPOOL. ) and 1 W10447975 (slider) and 1 W10586079 (basket asm) and 1 W10817398 (clutch) and 1 W10868473 (gearcase)"
Near McGregor, TX 76657
Jonathan M
Job Details: 05/29/2020
REFRIGERATOR FRIGIDAIRE FGHC2345LF2 "Arrived on site for refrigerator that’s still not making ice. Inspected unit and work area. Found ice in the ice bin and customer advised that the ice maker was in fact working but her dispenser was not dispensing cubed ice, only crushed ice.
Near Austin, TX 78705
Luis
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for refrigerant leak. Removed evaporator installed new evaporator,brazed suction line,while installed cap tube to inlet of evaporator cap tube broke inside of liner,called tech support per tech support
Near New Braunfels, TX 78130
Noah D
Job Details: 05/29/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site to inspect dryer for not sealing due to tear, upon inspection found the tear.Ordering correct seal and rescheduled
Near Cedar Park, TX 78613
Lou
Job Details: 05/29/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase failure and unit not able to spin, I removed and replaced the the gearcase, drive pulley assembly and capacitor. Calibrated the unit and tested. Unit is operating as designed. Unit is not connected to water at this time. No water leaks observed during service, job completed."
Near , TX 78640
Leonardo
Job Details: 05/29/2020
RANGE WHIRLPOOL WFE525S0JZ0 Arrived on site to test unit for damaged panel. Found panel damaged will need new panel W11175518 rescheduled ; ordrng 1 W11175518 (PANEL STAINLESS )
Near New Braunfels, TX 78132
Noah D
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived on site to inspect fridge for not cooling, upon plugging in unit out of surge protector, compressor turned on, fan turned on, both shut off after 5 min. Power cord supplying bad voltage. Ordering power cord,; ordrng 1 W11103758 (POWER CORD )"
Near Cedar Park, TX 78613
Lou
Job Details: 05/29/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil badly and oil getting on all components and the unit not shifting from agitate to spin and the unit not spinning at allI, I removed and replaced the gearcase, drive pulley assembly, actuator, capacitor, drive belt and pulley shield. Calibrated unit and tested. Unit is operating as designed. Unit not connected to water at this time. Job completed."
Near Lakeway, TX 78734
Kevin
Job Details: 05/28/2020
OVEN KITCHENAID KEBS109BSS00 "Arrived on site and inspected oven and found thermal fuse has failed, replace thermal fuse in oven is now heating properly. Before the repairs required at this time, job completed"
Near Georgetown, TX 78633
James
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and found upper rack hard to roll out and rollers squeaking. Found rails bent and warped adjusters. Installed new rails and adjuster kit. Unit tests good. Job complete
Near Lago Vista, TX 78645
Lou
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM00 "Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer had the unit pulled out form the wall and advised that when they have the ic smackers turned on, water leaks. I found that the ice maker water line connection at the valve is cracked (photos). Recommended that the customer leave the ice maker turned off until I can return to repair the issue. No water leaks observed during service.; ordrng 1 W10823511 (tube-water)"
Near Marble Falls, TX 78654
Wesley
Job Details: 05/28/2020
RANGE WHIRLPOOL WFE550S0HZ1 Unit experienced short at block on L2 ordering wiring to repair. Office to source cord and reschedule. ; ordrng 1 3PRONG240V (30AMP POWER CORD) and 1 W11134843 (MAIN HARNESS)
Near Austin, TX 78753
Luis
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL GS6SHAXLB03 "Arrived on site for not dispensing ice. Checked power to auger motor,no power with switch engaged,physically engaged switch no power to motor,test switch good. Checked continuity to wire leads between dispenser compartment and motor,diagnosed a broken wire in the door
Near Temple, TX 76504
Jonathan M
Job Details: 05/28/2020
REFRIGERATOR FRIGIDAIRE FFHT1425VW "Arrived on site for refrigerator that won’t turn on lights or turn on anything. Inspected unit and work area. Found nothing turning on from compressor, evaporator fans, condenser fan, or lights. Checked to make sure I was getting proper voltage and found proper voltage from wall. Ordering control and office will need to contact customer about reschedule date due to Park being out of stock.; ordrng 1 5304520503 (CONTROL)"
Near Copperas Cove, TX 76522
Jonathan M
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator that’s leaking from the water dispenser. Inspected unit and work area. I called tech line and spoke to Rick SR :# 727762483. He advised to check the door water connector for any air gaps. If that wasn’t causing the issue, he advised to check polarity at the wall to ensure that voltage wasn’t being sent and diverted towards the water valve. If that wasn’t the case, he advised to just check from the water valve voltage to ensure the valve wasn’t receiving voltage from the control when the water dispenser paddle was pressed. If there was voltage, the issue would leak water because the valve wouldn’t close fully. Finally, if that wasn’t the problem, he advised checking from the valve going to the water dispenser and pulling off the water line connections for find the leak. Tested polarity at the wall and found proper polarity. Removed back water valve cover and tested voltage to the dispenser valve. Found unit getting 23
Near Horseshoe Bay, TX 78657
Wesley
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL SX25NW-P1162708WW Arrived onsite for fridge sometimes freezing and sometimes not being cold enough. No thermometers used by customer to determine actual temp but reports of frozen eggs and salads. No pertinent parts available to address cooling issue. Advised customer on ways to mitigate poor cooling symptoms including implementing a fridge aerator device to improve airflow.
Near Austin, TX 78701
Jacob
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite to replace tube-water to unit. Replaced tube-water. Tested unit. Unit test good. No leaks at this time. Job complete
Near Buda, TX 78610
Richard
Job Details: 05/28/2020
WASHER MAYTAG MVWB765FC4 Arrived onsite for the washer with condensation build up. Ran diagnostics and found that the cold and hot water hoses were installed incorrectly. Which customer was washing in hot and rinsing in hot all the time causing the issue. Installed hoses correctly and washer tested good and no leaks detected. Complete.
Near Kingsland, TX 78639
Wesley
Job Details: 05/28/2020
REFRIGERATOR BOSCH B20CS80SNS/01 Arrived onsite and found unit with running compressor and fans but absolutely no cool or frost pattern. Found amp draw to be .4 amps. Ordering a compressor and dye dryer to repair a leak and inefficient compressor problem. Autho required office to reschedule.; ordrng 1 00144935 (COMPRESSOR ) and 1 WPW10143759 (dryer)
Near Manchaca, TX 78652
Richard
Job Details: 05/28/2020
DRYER WHIRLPOOL WGD4850HW0 Arrived onsite for the dryer not turning on. During testing found that there is no power going to the outlet causing the issue. Advised customer to have an electrician to check it out. Complete
Near San Marcos, TX 78666
Noah D
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to inspect fridge for not cooling upon inspection found defrost errors as well as other issues replaced UI and board. . Complete"
Near Waco, TX 76710
Cliff
Job Details: 05/28/2020
MICROWAVE WHIRLPOOL WMH31017HS5 Arrived on site to diagnose a microwave with damage mounting brackets. Found both brackets broken on microwave case. Replaced both brackets and left mounting kit for dealer for Installation.
Near Austin, TX 78759
Scott
Job Details: 05/28/2020
COMPACTOR KITCHENAID KUCS03FTSS0 "Arrived on site for compactor not running . Found power switch stuck in depress position due to something spilled on it . Switch button would still periodically stick . Recommend changing switch ..; ordrng 1 W10342596 (switch-off)"
Near Georgetown, TX 78633
James
Job Details: 05/28/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site and tested operation. Found magnetron making a loud humm while running and unit will prematurely cut off. Unit will need new mag, cap, diode and control to repair. ; ordrng 1 W10754299 (magnetron) and 1 W11342846 (CONTROL)"
Near Taylor, TX 76574
James
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and installed new compressor, drier, stub and fresh food evaporator. Charged with 5.5oz 134a and tested operation. Unit tests good. Job complete"
Near Hutto, TX 78634
Andy
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived on site for refrigerator condensation door issues. Tested and inspected unit and found failed FC door. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 LW11026425 (dor-fip) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Austin, TX 78737
Robert
Job Details: 05/28/2020
WASHER WHIRLPOOL WFW75HEFW Arrived on job to replace bellow. After replacement test operation no leaks detected at time of service.
Near Austin, TX 78752
Leonardo
Job Details: 05/28/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit damaged panel. Found damage panel replaced panel test unit and unit test good job complete.
Near Elgin, TX 78621
Andy
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site to install previously diagnosed harness and defrost sensor. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site to inspect fridge for not light in freezer, replaced switch and light turned on and off with no issues. Complete"
Near Austin, TX 78704
Jacob
Job Details: 05/28/2020
WASHER WHIRLPOOL 259116 Arrived onsite for unit staying in drain mode. Tested unit. When ahead and changed out level switch. Tested unit. Did not solve the issue. Ordered part. Office to reschedule; ordrng 1 W11334214 (TIMER CONTROL)
Near Killeen, TX 76543
Al
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT730PAHB0 Arrived to inspect dishwasher not draining.Confirmed the complaint and found the drain pump was broken.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete
Near Lorena, TX 76655
Cliff
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site to install new control and verified refrigerator operation in case sealed system repair was needed. Checked unit through diagnostics prior to replacing control and found average temperatures for RC at 35°, FC at 2°, and icebox at 5°. Maximum temperatures for each section were much higher than normal indicating a cycling failure with control. Homeowner also informed me of unusual noise prior to first service appointment. Noise was RC fan hitting ice buildup confirming first diagnosis by WP. Replaced Orion control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Buda, TX 78610
Richard
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived onsite for the refrigerator ice maker not making ice and condensation in the fresh food section. Installed new water valve and ice maker tested fine and no leaks. There are gaps in the fresh food door seal causing the condensation. Leveled the doors and applied heat to the gasket and issue was not resolved. Need to replace the fresh food door. Leveling brackets are not work properly as well need to order. ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 LW11255366 (dor-fip) and 1 W11223753 (nameplate) and 2 WP2179826 (rivet)s and 1 WPW10304659 (roller-cab) and 1 WPW10304660 (roller-cab)
Near Austin, TX 78739
Robert
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of ice in freezer around door. Found the water coming from the refrigerator compartment. Cracked pan. Will need replacement pan. Please send RJ. ; ordrng 1 W10836964 (pan-drip)
Near Salado, TX 76571
Al
Job Details: 05/28/2020
DISHWASHER MAYTAG MDB4949SHZ0 Arrived to inspect dishwasher tripping the breaker.Ran diagnostics test mode and got a 6/4 error code Float switch open.I cleared the debris from underneath the float switch.Customer advised the issues only occur when the kick plate is on unit.I ran diagnostics and cleared the errors.All water lines were dry at the time of service Job complete
Near Georgetown, TX 78633
James
Job Details: 05/28/2020
REFRIGERATOR FRIGIDAIRE FRS26ZRFW3 "Arrived on site and found unit thawed. Tested heater circuit and found defrost heater has failed. Unit will need new heater and bi metal to repair. ; ordrng 1 218169802 (heater,defrost)"
Near Austin, TX 78736
Kevin
Job Details: 05/28/2020
DRYER LG DLEX2650R "Arrived on site and found door switch is not being engaged when door closes, adjusted door and sent a video are they operating properly If situation happens again A new door and hinge may be needed"
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/28/2020
OVEN GE PGS960SEL2SS
Near Austin, TX 78717
David Z
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW4850HW1 "Arrived on site to diagnose washer that was not spinning or agitating. Performed diagnostic on unit. Found that when in diag mode and trying to run, the lid lock kept clicking itself on and off repeatedly. Replaced lid lock and control. Retested unit. Lock engaged and unit began the process. Could hear motor noises but not any movement. Accessed underside of machine and found belt had slipped off, cut through the shield and almost shredded. Attempted to reassemble cage and belt and retest. Heard loud noises coming from both motor and gearcase. Need to order gearcase, splutch, motor, belt, cage to resolve bottom end. Office to reschedule when parts are available as cage is listed as out of stock. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE BASED ON PARTS AVAIL) and 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 W11239857 (belt) and 1 W11409708 (SHIELD FOR BELT)"
Near Belton, TX 76513
Jonathan M
Job Details: 05/28/2020
WASHER LG WM2450HRA Arrived on site for a washer that was leaking heavily from the door area. Inspected unit and work area. Found Bello not connected onto tub and allowing water to flow directly from the tub on into the pedestal underneath. Removed door and reattached bellow. Tested unit with customer for 10 minutes and found no leaks. Unit is working as designed. Call complete.
Near Waco, TX 76712
Jonathan M
Job Details: 05/28/2020
WASHER MAYTAG MVW7230HC0 Arrived on site for washer that’s moving the agitator slowly. Inspected unit and work area. Please do not in service diagnostics and found an F0 E3 (overload) and F2 E1 (UI stuck key). Ran unit through a diagnostic test and unit ran as designed. Customer advised she just wanted to make sure the unit was working properly. Call complete.
Near Coupland, TX 78615
Andy
Job Details: 05/28/2020
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site for microwave oven combo error code. Tested and inspected unit and found F6-E8 control and UI mis communications. Ordering need part as well as new UI as the one on hand appears to have been used. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10915648 (cntrl-elec) and 1 W11093254 (panl-cntrl)
Near Kyle, TX 78640
Richard
Job Details: 05/28/2020
DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that the sump and pump motor is not working. Replaced sump and pump and dishwasher tested fine and no leaks detected. Complete
Near Point Venture, TX 78645
Lou
Job Details: 05/28/2020
DISHWASHER AMANA ADB1400AGW1 "Arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit is hardwired and both breaker and switch are turned on. I removed the toe plate and found the unit was not wired correctly as the wire nut on the black wires was too small and not securing the harness. Using a larger wire nut, I tied the two black wires together securing them with the wire nut and turned the power on and the unit immediately came on. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. No water leaks observed during service, job completed"
Near Austin, TX 78723
Eman J.
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW8040DW4 Arrived onsite to replace previous diagnosed parts. Replaced power cord and housing. Tested system everything works as designed. O water leaks at time of service.
Near Austin, TX 78732
David Z
Job Details: 05/28/2020
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site to diagnose dishwasher that was not draining. Performed diagnosis on unit. Could hear pump, but it was very quiet and not draining. Checked drain line and found no obstructions. Removed drain pump and checked inside housing and found a piece of glass that had wedged against the drain pump. Removed glass and retested. Unit is now draining as designed. Call complete."
Near Andice, TX 78628
James
Job Details: 05/28/2020
COOKTOP KITCHENAID KCGC506JSS00 Arrived on site and found console scratched. Console has cabinet trim around it but I was able to remove lower piece to replace console. Cleaned new console and verified no scratches. Job complete
Near Austin, TX 78732
David Z
Job Details: 05/28/2020
DISHWASHER BOSCH SHX55R55UC/64 "Arrived on site to diagnose dishwasher with no power. Performed diagnostics and voltage checks. Found no voltage at junction box. Tested all switches on the wall and found o e for dishwasher that was flipped off. Flipped on and unit powered on. Reassembled and retested with switch flipped and all is working as designed, wall switch was flipped off. Call complete."
Near Austin, TX 78737
Robert
Job Details: 05/28/2020
WASHER WHIRLPOOL WFW75HEFW Arrived on job to replace bellow. After replacement test operation and no leaks detected at time of service.
Near Austin, TX 78757
Eman J.
Job Details: 05/28/2020
DRYER MAYTAG MEDB835DW4 "Arrived onsite for dryer not completing cycle. Tested system, found that the control was bad. Replaced control. Tested system, dryer finishes cycle. Job complete."
Near New Braunfels, TX 78132
Noah D
Job Details: 05/28/2020
OVEN WHIRLPOOL WFG525S0JS0 "Arrived on site to inspect oven for not keeping temps, replaced sensor and both control boards, checked oven at 300 and it kept temp, no problems found. Complete"
Near Leander, TX 78641
Wesley
Job Details: 05/28/2020
REFRIGERATOR AMANA ASI2575GRS01 Arrived onsite and replaced the ff door. Unit is now sealing properly. Advised customer on repair.
Near New Braunfels, TX 78132
Noah D
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect fridge for not coolin, upon inspection found the compressor running but no heat on lines or compressor, boards tested fine. Ordering SS repair . Office to reschedule. ; ordrng 1 SSTECH (SSTECH ) and 1 W10525237 (PAN ) and 1 W10525237 (EVAP) and 1 W10756020 (COMPRESSOR ) and 1 W10913906 (ACCESS) and 1 W11035765 (EVAP) and 1 WPW10143759 (DRIER )"
Near Blanco, TX 78606
Brandon
Job Details: 05/28/2020
DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for customer complaint of unit not washing and top spray arm falling off. I found failed wash motor, and top spray arm needed to be reattached. I reattached spray arm and replaced motor. Unit tested good."
Near Lago Vista, TX 78645
Lou
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=71 degrees & RC=72. I cycled power at the control and could hear the start device pop but the compressor didn’t come on. I removed the back cover and unplugged the unit and waited approximately 30 secs. Plugged the unit back in, and heard the start device pop again and the compressor came on. Checked amp draw from the compressor and it read .51amps. Checked temps in the FC and there was no change. Advised customer of my findings. I am ordering a sealed system repair. Ordering the compressor, dye drier, access valve, evaporator, lock ring kit, CNOTE-2 HOUR JOB, CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. No water leaks observed during service.; ordrng 1 CNOTE (2 HR JOB) and 1 LOCKRINGKIT and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR ) and 1 WPW10143759 (dryer)"
Near New Braunfels, TX 78132
Noah D
Job Details: 05/28/2020
COMPACTOR KITCHENAID KTTS505ESS0 "Arrived on site to inspect compacted for not compacting, upon inspection found after 6 tries it gets stuck in the basket, after speaking with CS ordering switches and office to reschedule; ordrng 1 777811 (DIRECTIONAL SWITCH ) and 1 9871829 (SWITCH ) and 1 9871971 (SWITCH ) and 1 9871973 (SWITCH )"
Near Austin, TX 78730
Scott
Job Details: 05/28/2020
DRYER MAYTAG MEDE500VW1 "Arrived on site for noise dryer . Found pulley wearing down . Replaced pulley ,rollers and belt . Unit is sounding normal . Cleaned out lint of unit . Job complete ."
Near Austin, TX 78732
David Z
Job Details: 05/28/2020
MICROWAVE JENN-AIR JMC2430DS01
Near Austin, TX 78704
Jacob
Job Details: 05/28/2020
DRYER WHIRLPOOL WED4815EW1
Near Canyon Lake, TX 78133
Noah D
Job Details: 05/28/2020
REFRIGERATOR MAYTAG MFX2571XEM2 Arrived on site to inspect fridge for not draining into evap pan. Cleared blockage from extension and steamed out all ice and checked for blockage. No problems found.
Near Austin, TX 78734
Kevin
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site and inspected refrigerator and found when evaporator fan motor is running homeowner is unhappy with the volume. Will need to bring back evaporator fan assembly in an attempt to reduce the volume while the fan is running. No water leaks from connections at time of service, job complete; ordrng 1 67006338 (clip- fan) and 1 67006424 (shroud evaporator) and 1 W10856123 (gasket) and 1 W10856123 (gasket) and 1 W11249950 (GROMMET) and 1 W11334745 (FAN MOTOR) and 1 WP67006337 (blade- fan)"
Near Taylor, TX 76574
Andy
Job Details: 05/28/2020
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site for range clicking issues. Tested and inspected unit and found issues with igniter. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Marble Falls, TX 78654
Wesley
Job Details: 05/28/2020
RANGE WHIRLPOOL WEE510S0FS2 "Arrived onsite and found unit operating entirely as designed, advised customer on finding and how to operate user interface. All checks good."
Near Leander, TX 78641
Wesley
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived onsite and found unit operating as designed but leveled unit as doors were not aligned. All checks good. Unit doors have now been leveled.
Near Austin, TX 78738
Luis
Job Details: 05/28/2020
REFRIGERATOR JENN-AIR JS48SEDBDA "Arrived on site for unit not powering on. Replaced main control,power supply and inverter. Powered unit on,all fans powered on compressor powered on u it will need 24hrs to cool."
Near Austin, TX 78737
Robert
Job Details: 05/28/2020
REFRIGERATOR LG LMXS30776S/02 Arrived on job for complaints of no water dispensing or ice. Test al door switches and they work. Not getting voltage to auger motor. Will need control to complete. ; ordrng 1 ABQ7290010 (CONTROL ) and 1 EBR78643401 (CONTROL )
Near Austin, TX 78702
Eman J.
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for refrigerator freezer brackets broken. Tested system found that the brackets are working as designed. Job complete.
Near Austin, TX 78738
Kevin
Job Details: 05/28/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site and inspected refrigerator and found no water dispensing per service pointer W11394954A, a pex line and pressure regulator will need to be added to correct the issue. ; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve) and 1 W11394920 (EVAPORATOR COVER)"
Near San Marcos, TX 78666
Noah D
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW "Arrived on site to inspect fridge for a no cool, upon inspection found the evap fan not running but compressor running, replaced evap fan and checked all components, no problems found. Complete"
Near Kyle, TX 78640
Richard
Job Details: 05/28/2020
COOKTOP MAYTAG MET8720DH02 Arrived onsite for the RF burner not working. Installed new RF burner and cooktop tested good. Complete
Near Driftwood, TX 78619
Brandon
Job Details: 05/28/2020
WASHER MAYTAG MVW7230HC0 "Arrived on site to replace latch and bezel, after replacing parts, unit tested good."
Near The Hills, TX 78738
Kevin
Job Details: 05/28/2020
DISHWASHER KITCHENAID KUDE20IAXSS8 "Arrived on site and found wheels on top rack are broken. Used adjuster kit to replace wheels and it is now operating normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78731
Scott
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site ,replaced both freezer door rails and plate . All is sealing normal . No issues with opening or closing with door. No water leaks detected at time of service. Job complete ."
Near Killeen, TX 76542
Al
Job Details: 05/28/2020
DRYER WHIRLPOOL WED8600YW0
Near Leander, TX 78641
Lou
Job Details: 05/28/2020
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to install previously diagnosed and ordered parts. Due to the left rear burner valve stem breaking and the knobs center metal piece breaking off, I removed and replaced the manifold and knobs and using my liquid gas detector, I verified there were no leaks at the gas line connections. Tested the cooktop burners ad all are operating as designed. I adjusted the flames on all burners. No gas leaks detected during service, job completed."
Near Killeen, TX 76542
Al
Job Details: 05/28/2020
DRYER WHIRLPOOL WED4815EW1 Arrived to inspect unusual dryer noises.Ran unit and couldn’t duplicate the issues.Customer also complained long drying times.I suggested she have the dryer ventilation system cleaned to prevent multiple drying cycles.Job complete
Near Niederwald, TX 78640
Richard
Job Details: 05/28/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite for the oven door not closing properly. During testing found that the door hinge is not working properly. Causing the issue. Ordering parts and office to schedule. ; ordrng 1 WPW10299225 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Austin, TX 78723
Eman J.
Job Details: 05/28/2020
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived onsite for microwave not heating. Tested the sensor, sensor was faulty. Replaced sensor, tested system everything works as designed. Job complete."
Near Austin, TX 78703
Leonardo
Job Details: 05/28/2020
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to replace control board and console. Replaced both parts test unit and unit test good job complete.
Near Austin, TX 78745
Robert
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of not cleaning. Ran diagnostics and found code f4e3 motor error. Also in diagnostics wash motor not running. Will need pump& motor to complete ; ordrng 1 W11085683 (pump&motor)
Near Austin, TX 78746
Luis
Job Details: 05/28/2020
ICE MACHINE KITCHENAID KUIC18NNXS0 "Arrived on site for unit shutting itself off. Per customer unit will make ice then randomly stop,if customer powers unit off for an hour then powers on it will make ice. Diagnosed possibly a faulty control not kicking itself back on,replaced main control,rna diagnostics all test passed.
Near Taylor, TX 76574
Andy
Job Details: 05/28/2020
MICROWAVE WHIRLPOOL MMV4205FW3 Arrived on site for microwave not operating/close door on display. Tested and inspected unit and found bottom inner lock flipped all the way back adjust inner lock to correct issue. Made adjustments to inner lock and tested unit. All operations are normal.
Near Austin, TX 78745
Jacob
Job Details: 05/28/2020
RANGE WHIRLPOOL WFE320M0JS0 Same issue as job#257795. Issue resolved
Near Lakeway, TX 78734
Kevin
Job Details: 05/28/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site and replaced ice maker diagnosed by previous technician icemaker cycle immediately and used test 97 to confirm it will fill with water. No water leaks from connections at time of service, job complete"
Near Austin, TX 78745
Jacob
Job Details: 05/28/2020
RANGE WHIRLPOOL WFE320M0JS0 Arrived onsite for unit having damage to control panel. looked at unit. Found damage to control panel. Replaced control panel. No issues at this time. Job complete
Near Austin, TX 78745
Jacob
Job Details: 05/28/2020
RANGE WHIRLPOOL WFE320M0JS0 Arrived onsite for unit having damaged control panel. Looked at panel. Saw damage on control panel. Replaced control panel. No issues at this time. Job complete
Near Waco, TX 76705
Cliff
Job Details: 05/28/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose a microwave that will not start every time. Tested unit and found failed interlock assemblies. Replaced both interlock assemblies and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78750
Scott
Job Details: 05/28/2020
OVEN WHIRLPOOL KSDG950ESS1 "Arrived onsite, replaced cord ,suppressor ,term block with nuts . Tested unit all checked normal . Job complete ."
Near Buda, TX 78610
Richard
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 Arrived onsite for the refrigerator door with a dent. Upon inspection found that there is a dent on the refrigerator door. Replaced door with new and tested fine. Name plate was not needed due to that the name plate is on the freezer door. Complete