Near Austin, TX 78726
Andy
Job Details: 08/15/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Buda, TX 78610
Kevin
Job Details: 08/15/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found it is heating normally, and tumbling correctly. Found no airflow through lint screen, removed vent hose from the rear of the dryer and airflow returns. Recommended to customer that vent to be cleaned from the wall connection to the exterior of the home, this is to prevent damage to the dryer and any possibility of a fire hazard, no lint found in dryer at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "arrived on site to inspect refrigerator noises. Upon further inspection, I tested temps in the FC=12 degrees & RC=40 degrees. When I opened the FC section, I found ice droplets on the top of the cabinet and on the rails. I removed the Evap cover to find a small block of ice on the right upper corner of the evaporator. Also, found the ice maker was making an abnormal noise. When I tested the IM, it did not harvest. I found that the times were frozen in the tray of ice cubes. Due to possible motor issues in the future, I removed and replaced the ice maker and retested and it operated as designed. Using my steamer, I removed the ice block from the evaporator. I tested the unit in diagnostics and all tests passed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noise. Upon further inspection, the builder pulled the unit from its space and found that someone had damaged the back panel (photo). The unit wasn’t making any noises at this time. I inspected the compressor and other he back of the unit and all appeared to be good. I put the unit back in its space and leveled/squared the unit. Tested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/15/2019
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site to install previous diagnosed parts. Spoke with customer on washer performance and unit has been working but wants to continue to replace parts. Gained access to to analog pressure switch, hose and air trap. Removed failed pressure system and installed new. Assembled unit and inspected. Performed diagnostics mode and deleted previous error code. Ran automatic test cycle and monitored for water leaks. All tested good, no water leaks present.
Near Austin, TX 78759
Tyler B.
Job Details: 08/15/2019
MICROWAVE WHIRLPOOL WML75011HW0 "Arrived onsite for unit with door issue, and noise complaints. Found noise operation normal, found door not assembled correctly causing air leak in between panels,replaced door for safety."
Near Hutto, TX 78634
Steve C.
Job Details: 08/15/2019
DRYER MAYTAG MEDB765FC0 "Arrived on site for the unit door will not close. Tested the unit and found the strike is broken. Replaced the sprite in the catch on the door. The unit will not close still. Found the unit will need new springs two, and a door cover.Will need to get authorization and reschedule the customer.; ordrng 2 3387565 (spring,door)s and 1 CNOTE (AUTHO) and 1 W11087235 (door)"
Near Austin, TX 78728
Tyler B.
Job Details: 08/15/2019
WASHER WHIRLPOOL MHW5630HW0 "Arrived arrived on site for u it leaking, found hoses off drain pump hosing were split, replaced both hoses and tested good. No leaks on site"
Near Austin, TX 78754
Scott
Job Details: 08/15/2019
COOKTOP WHIRLPOOL WFE525S0HZ1 Arrived on site for range top not heating properly . Found no issues with burners . Boiled water with in whirlpool specs . Did heat oven and found lower then normal temps. Ordering sensor and control. call to set return visit .; ordrng 1 W11256088 (CONTROL) and 1 WPW10181986 (sensor)
Near Georgetown, TX 78628
Jonathan
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site for refrigerator making abnormal noises. Performed diagnostics mode and ran each component. Noise did not occur. Listen to customer video and he stated noise will stop when door opens. Will replace fan and fan motor. ; ordrng 1 WP2169142 (FAN BLADE) and 1 WP2315549 (EVAPORATOR FAN)
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
WASHER GE GUD27ESSJ0WW
Near New Braunfels, TX 78130
Brandon
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for customer complaint of unit freezing ice together, found gasket of ice bin was detached at the top not creating a seal, I reattached gasket, unit tested good."
Near Pflugerville, TX 78660
Joseph C.
Job Details: 08/15/2019
OVEN WHIRLPOOL WFE530C0ES0 "Arrived on site for “oven sparking in back” complaint. Per previous diagnosis, removed and replaced block terminal. Tested unit. Unit is performing as designed."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
WASHER GE GUD27ESSJ0WW "Arrived on site for no operation. Started unit and drain pump cycle on but would not cycle off. The pressure switch is reporting that the tub is for windy there is no water in it. After resetting the control the pump cycle off. Now the control says the door is locked, which is not. The controls is the unit is spinning, which it is not. Will return with pressure switch and control board..;
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW7500GC2 Arrived on site for unit that is giving a long Fill error code. Entered diagnostics to find the F3E2 failure code. Tested and found that the cold water solenoid has failed. Replaced housing and tested. All operations normal at all water connections are also dry.F3e2
Near Austin, TX 78732
Andy
Job Details: 08/15/2019
DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Spicewood, TX 78669
Luis
Job Details: 08/15/2019
REFRIGERATOR LG LMXS30776S/00 "Arrived on site for no cool. Pierced low side,pressure reading +40 psi diagnosed faulty compressor. Installed a new compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Pflugerville, TX 78660
Joseph C.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for “uneven doors” complaint. Inspected unit and found doors uneven. Adjusted feet and evened out unit. No leaks detected, at time of service."
Near Austin, TX 78731
Tyler B.
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KSC24C8EYY03 "Arrived back on site for same issue, found more residue clogged up drain.Cleared and tested good, no leaks on site"
Near Austin, TX 78753
Joseph C.
Job Details: 08/15/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site for “poor wash performance” complaint. Per my previous diagnosis, removed and replaced defective feet, on unit. Unit checks good. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 08/15/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and installed new control, console and gasket. Tested operation and found unit working properly. Job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 08/15/2019
WASHER MAYTAG MVWB855DC3 "arrived on site and found control panel is unresponsive, after replacing it found error code F9E2, confirmed all functions are operating properly and discussed correct detergent usage with customer. No water leaks from connections at time of service, job complete."
Near Austin, TX 78704
Wesley
Job Details: 08/15/2019
DISHWASHER MAYTAG MDB7749SBM2 Arrived on site and found optic sensor clouded and causing misreading of water temps and clarity. Cleaned and restored sensor. Reset control. Advised on use and care. All checks good.
Near Georgetown, TX 78633
Joel G.
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW4815EW1 Arrived on site to diagnose coin under wash plate. Removed coin and verified no other coins detected. Secured drain and ran a cycle. No leaks detected.
Near Austin, TX 78721
Luis
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for loud noise. Power cycled unit found noise from diffuser gears. Replaced diffuser assembly powered unit on not odd noise from diffuser.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that will not operate. Found shorted out control panel. Interface control board will need to be replaced complete repairs.; ordrng 1 W11368911 (UI CONTROL)
Near Round Rock, TX 78665
Al
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived to inspect washer leaking from bottom.Ran diagnostics test mode and got No error codes.Unit had no fresh water stains around or underneath.Customer instructed on soap usage.All water lines were dry at the time of service.Job complete
Near New Braunfels, TX 78130
Brandon
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for customer complaint of unit leaking, found leak coming from house plumbing during drain, drain pipe clogged, instructed customer to call plumber."
Near Temple, TX 76501
Arthur B.
Job Details: 08/15/2019
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer taking too long to dry clothes. Tested unit and found dryer venting in wall clogged with wet lint. Advised customer that there is a clog in house venting. Customer will need to have house venting cleaned. Used customer provide nylon stocking on end of dryer vent to allow customer to use until venting is addressed. No other issues found.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Arrived on site to repair unit that has ice in the freezer floor. The defrost drain has failed and the defrost water is laying in the freezer floor and turning into ice. Replaced failed drain and removed ice . All water connections are dry.
Near Buda, TX 78610
Robert
Job Details: 08/15/2019
OVEN MAYTAG MGT8720DS06 Arrived on job to install new control board ordered by previous technician. Installed new control during testing found that there is power to the igniter but igniter was not coming on. Replaced igniter with new one and tested good and no leaks. Complete.
Near Austin, TX 78756
Joseph C.
Job Details: 08/15/2019
DISHWASHER WHIRLPOOL KDTM354DSS5 "Arrived on site for “damaged front panel” complaint. Inspected unit and found door skin damaged. Removed and replaced door panel. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78702
Wesley
Job Details: 08/15/2019
RANGE KITCHENAID KSEG950ESS2 Arrived onnsite and found repeating stuck shorted key error. Returning with controls and ordering panel to repair. All else checks good. ; ordrng 1 W10915815 (panl-cntrl)
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/15/2019
ICE MACHINE KITCHENAID KUIX505ESS0 Arrived on site to replace waterfall hose assembly for ice machine. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78750
Scott
Job Details: 08/15/2019
REFRIGERATOR AMANA ART308FFDW03 "Arrived on site for not cooling properly . Fan is still working from last visit . Found unit has had sealed system worked on before . Uv dryier and service port are installed . Found some dye in floor of freezer compartment . Ordering evap ,compressor ,uv drier , port. Weigh 2hrs Call to set return .; ordrng 1 2HRS and 1 SERVICEPORT and 1 UVDRIER and 1 W10836706 (evaporator) and 1 W11092625 (COMPRESSOR )"
Near Manor, TX 78653
Joseph C.
Job Details: 08/15/2019
COOKTOP WHIRLPOOL WFE320M0ES2 Arrived on site for “front left burner will not operate” complaint. Inspected unit and found element shorted and damaged infinite switch. Removed and replaced front left burner and front left infinite switch. Tested unit. Unit is performing as designed.
Near Round Rock, TX 78681
Al
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived to inspect freezer still frostings up.Confirmed the complaint and called Whirlpool Tech line and spoke with Sterling at WP tech #7725615845Did checks at the main control and determined the bi metal was stuck open.Reassembled and told the customer to wait for unit to reach optimal temperatures again.All water lines were dry at the time of service JOB COMPLETE
Near Austin, TX 78733
Luis
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL PSD2750GRW "Arrived on site for no ice. Icemaker not running through a forced cycle diagnosed faulty icemaker, installed new icemaker ran through a cycle water filled icemaker unit working as designed"
Near Taylor, TX 76574
Steve C.
Job Details: 08/15/2019
WASHER MAYTAG MVWB865GW0 Arrived on site to replace the tub and gear case due to tub is cracked. Replaced all parts and tested the unit. Found the drain line has a slit. Will need to order the drain line. ; ordrng 1 CNOTE (SK) and 1 W11246418 (hose)
Near Temple, TX 76502
Arthur B.
Job Details: 08/15/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site for customer complaint of control panel not coming on range. Removed and replaced control panel. Unit now works as designed. No other issues found.
Near Austin, TX 78759
James
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site and found temps in fresh food at 37 and freezer at 5. I found no ice production from ice maker. Ran diagnostics and found ice maker was not plugged in. Plugged ice maker in and tested operation. Unit tests good. Job complete
Near Bee Cave, TX 78738
Luis
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for fresh food evaporator not defrosting. Customer defrosted unit. Per service pointer installed updated kit. Changed defrost setting to basic powered u it on checked air flow good,compressor powered don unit cooling down.
Near Austin, TX 78701
Wesley
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW4955HW1 Arrived onnsite and found unit to be operating as designed with proper drain function. Advised customer on mitigating stink from disuse. All else checks good.
Near Leander, TX 78641
Lou
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the FC=13 degrees & RC=39 degrees. I removed the Evap cover and found a large block of ice in the upper right corner of the evaporator. Placed unit in diagnostics and found the the defrost thermistor was open/shorted. I checked amp draw to the compressor and it showed 1.1amps. Tested the condenser fan and Evap fan and both are functioning. Due to the intermittent cooling and shutting down for long periods of time and the ice buildup in the upper corner, I am ordering a sealed system to be completed. I am ordering the compressor, dye dryer, access valve, evaporator, 2 hour job and will return with the main control and bimetal harness, birth to be replaced upon doing sealed system. I removed the ice buildup and leveled the unit. No water leaks observed during service. Office to schedule return service.; ordrng 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE
Near Liberty Hill, TX 78642
Lou
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps I the FC=12 degrees & RC=47 degrees on a setting of 33 degrees. I placed the unit in diagnostics and tested the thermistors and they all passed. I removed the RC Evap cover to find that the evaporator lines were black as was the Evap thermistor. Once I took the unit out of diagnostics, the rc evaporator coils began to frost up and the suction line began to frost up too much. Also, I found ice buildup on the ice bin door gasket. When I closed the left RC door, I found a gap between the gasket and ice maker facia allowing the ice maker cold air to escape. I advised the customer that the unit will need a sealed system. The unit will need a full sealed system repair consisting of the compressor, RC evaporator dye dryer, access valve and the ice bin door will need to be replaced along with the rc Evap fan motor. No water leaks observed during service, job completed."
Near Austin, TX 78748
Kevin
Job Details: 08/15/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site and inspected dryer and found timer is not advancing, replaced timer and it is operating properly. Also found when measuring from L1 to ground voltage is 120, from L2 to ground also shows 120. However from L1 to L2 voltage is zero. An electrician will be needed to correct this issue. Also found no airflow through lint screen, removing vent hose from the rear of the dryer causes airflow to return. Recommended that customer have vent to exterior of home cleaned by a service to prevent possible damage to dryer or fire hazard. No lint found in dryer at time of service, job complete"
Near Hutto, TX 78634
Steve C.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to replace the UI and shaft due to not working properly. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78703
Tyler B.
Job Details: 08/15/2019
WASHER MAYTAG MVWC565FW1
Near New Braunfels, TX 78130
Brandon
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site for customer complaint of unit leaking out of fresh food section, found elbow connector was cracked, I replaced connector, unit tested good."
Near Austin, TX 78744
Luis
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site or cooling issue. Checked temp in freezer, freezer reading 10° and slowly dropping,checked fresh food temp,temp in fresh food reading 40° and slowly dropping. Changed setting in diagnostics to adaptive defrost."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 This unit would not make ice. The freezer door from the factory had a kinked icemaker water line. Replace that door but the holes for the handles did not light up so I had to order a second door. This second door now is all correct and everything works properly with no water leaks.
Near Round Rock, TX 78665
Al
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived to inspect shelf issues Confirmed the complaint and removed and replaced frame.All water lines were dry at the time of service.Job complete
Near Killeen, TX 76549
Arthur B.
Job Details: 08/15/2019
WASHER WHIRLPOOL CHW9150GW0 Arrived onsite to install belt to front load washer from prior visit’s diagnosis. Installed new belt to drive system. Reassembled and tested. Unit now works as designed. All water connections were dry at time of service.
Near Austin, TX 78744
Luis
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived on site for cooling issue. Found ice build up in freezer compartment found freezer and fresh food door gasket not sealing to cabinet. Removed both gaskets checked door seal good.
Near Leander, TX 78641
James
Job Details: 08/15/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and installed new door and name badge. Tested proper operation and found unit working properly. Job complete
Near Austin, TX 78738
Andy
Job Details: 08/15/2019
OVEN KITCHENAID KEBK101SS04 Arrived on site for oven not heating properly. Tested and inspected unit and performed temperature test and found all operations are normal. No repairs are needed at this time.
Near Georgetown, TX 78626
Joel G.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for customer complaint of washer tripping breaker when high speed spin happens. Found unit was still connected to GFCI outlet. Advised customer that due to the capacitor used in washer, a standard outlet must be installed. Customer agreed. No other issues found. All water connections were dry at time of service."
Near Lakeway, TX 78734
Andy
Job Details: 08/15/2019
ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site to install previously diagnosed parts. Checked outlet again and this time has no voltage. Found outlet that has voltage and plugged in and unit is dead. Went to replace diagnosed parts and found issues with drain pump. Looked up in parts break down and found part to come with unit and is under warranty. Removed failed part and replaced with new. Plugged unit in and unit started up. Unit started draining and found water leak at connection that I did not touch and was from install. Tighten and leak stopped. Recommended electrician to look at outlet. And while unit is not leaking that plumber should come to look at due to the fact that it was leaking and there in water damage. Left unit unplugged due to outlet not working. And to be safe in case unit leaks again. I did check breakers and no breakers are tripped. No water leaks present at time of service.
Near Austin, TX 78750
Scott
Job Details: 08/15/2019
REFRIGERATOR GE GSS25QSTASS "Arrived on site ,sealed gap around IM fill spout . Replaced fresh food diffuser w/ fan and ice maker . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78665
Al
Job Details: 08/15/2019
DRYER MAYTAG MED97008SO
Near Austin, TX 78725
Joseph C.
Job Details: 08/15/2019
RANGE WHIRLPOOL WFG320M0BS0 "Arrived on site for “high carbon monoxide readings” complaint. Inspected unit and ran CO test. Found readings to be at 12ppm after five minutes past preheat, at 500 degrees Fahrenheit. No leaks detected, at time of service."
Near Killeen, TX 76542
Arthur B.
Job Details: 08/15/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived onsite for customer complaint of dishwasher not washing properly. Tested unit and found sump n motor faulty. Removed and replaced sump n motor assembly. Reassembled and tested. Unit now fills,washes drain and heats as intended. All water connections were dry at time of service."
Near Austin, TX 78753
Scott
Job Details: 08/15/2019
WASHER KENMORE 110.2513241 "Arrived on site for washer walking . Ran diagnostics got no error codes . Did not find any failure in suspension or gear case ( no oil , or lose bolt) . Readjusted leveling feet and ran calibration . Re ran test cycle all checked normal . No water leaks detected at time of service . Job complete .
Near New Braunfels, TX 78130
Brandon
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit no producing ice, found ice build up in water line going to ice maker, I removed the ice build up, unit tested good."
Near Austin, TX 78759
Wesley
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site and found unit icemaker not dropping ice. Found frost from door being left open once. Reset and cleared frost and set both heater status to %100 in test mode. Tested icemaker and found good function with code e5 displaying in codes. Advised customer on adjustments and repairs. All checks good.
Near Leander, TX 78641
James
Job Details: 08/15/2019
DISHWASHER JENN-AIR JDB9800CWP2 Arrived on site and tested operation. Unit now giving error for open float switch. I found float switch to be good. Installed new control and unit will fill for 2 seconds then shut off. Called tech line and spoke to Kathy #7725618256. Found vent fan has failed causing diagnostics to fail. Unit will also need new vent assembly to complete repair; ordrng 1 WPW10469574 (vent)
Near Granger, TX 76530
Steve C.
Job Details: 08/15/2019
WASHER WHIRLPOOL RTW4516FW1 Arrived on site to replace the spin basket due to being broken. Replaced the basket and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78132
Brandon
Job Details: 08/15/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of console going blank during cooking, I replaced console, unit tested good."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of freezer light out. Found LED module shorted. Removed and replaced LED module in freezer. Freezer light came on as designed, no other issues found. All water connections were dry time of service."
Near Austin, TX 78732
Andy
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Near Georgetown, TX 78626
Jonathan
Job Details: 08/15/2019
DRYER LG DLE2101W Arrived on site to install previous diagnosed parts. Gained access to motor. Removed blower wheel and failed motor. Installed new motor. Removed lint buildup with shop vac. Added high temp lubricant to guide wheels and belt pulley. Assembled unit and tested operation. All tested good.
Near Hutto, TX 78634
Steve C.
Job Details: 08/15/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for the unit panel and control is damaged. Found the control panel and control due to dent and scratch. Replace both parts and tested the unit. Unit works properly and no gas leaks present.
Near Austin, TX 78717
Lou
Job Details: 08/15/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "arrived on site to inspect microwave light not working. Upon further inspection, I removed the venthood light to find it burnt out. I advised the customer of my findings I replaced the burnt out light bulb ad tested ad the unit operated as designed. Job completed."
Near Lakeway, TX 78738
Andy
Job Details: 08/15/2019
DRYER LG DLEX3470V Arrived on site for dryer running non stop when door is closed. Tested voltage at outlet and terminal block and found voltage to be good. Tested and inspected unit and found failed control.
Near Austin, TX 78745
Kevin
Job Details: 08/15/2019
WASHER GE HLC1700AXW "Arrived on site and replaced control board diagnosed by previous technician, after replacement washer is still giving FC error, pcb board attached to motor is actual problem. No water leaks detected at time of service, job complete ; ordrng 1 WH18X27723 (PCB MOTOR)"
Near Leander, TX 78641
Lou
Job Details: 08/15/2019
DRYER MAYTAG MEDC465HW0 "arrived on site to inspect dryer not drying. Upon further inspection, customer advised that they had someone clean the vent hose but the unit is still not drying. Using the dryer vent test kit, I tested the airflow in the unit and the test failed two out of two times. I found that the unit door gasket is badly worn and needs to be replaced and I could hear debris within the blower wheel. I advised the customer that I had to order parts and the office would schedule return service.
Near Austin, TX 78728
Tyler B.
Job Details: 08/15/2019
DRYER MAYTAG MEDC215EW1 "Arrived onsite for unit not starting. Found cut off open, replaced and tested good,"
Near Leander, TX 78641
Lou
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the noise is a rattling noise. Upon arrival, the unit was not making any abnormal noises and I could not duplicate the noise. I found the unit was not level and the left door was sitting higher than the right. I leveled the unit and adjusted the right door to sit even with the left door ad tightened the nut. While leveling the unit, I found that the padding between the condenser coil and bracket was missing. I placed new padding in between the coil and bracket to prevent any future rattling noises. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/15/2019
MICROWAVE WHIRLPOOL GMC305PDS6 "arrived on site for unit that is not heating. When heat cycle is selected, magnetron makes a very loud thump and hum when it comes on.The high-voltage transformer is making a very distinct electrical burning smell. Will take unit from wall and use parts as needed.ordrng 1 2HOURREPAIR and 1 WP4375286 (transformr)"
Near Marble Falls, TX 78654
Cliff
Job Details: 08/15/2019
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site to diagnose an oven with a broken door. Found out a door glass broken and replaced glass. No other repairs are needed at this time.
Near Canyon Lake, TX 78132
Brandon
Job Details: 08/15/2019
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site to replace motor, found 5vdc getting to motor, called techline, we need 12vdc getting to motor, ordering controls. ; ordrng 1 2318054 (cntrl-elec) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10200659 (cntrl-elec) and 1 W10624574 (cntrl-elec) and 1 W10790783 (cntrl-elec)"
Near Leander, TX 78641
James
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site and installed new compressor, stub, drier, control, ui, evaporator and harness vacuumed system to clear and test for leaks. Charged with 5.5oz 134a and tested for proper operation. Unit tests good. Job complete"
Near New Braunfels, TX 78130
Brandon
Job Details: 08/15/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit powering on by itself, I replaced console, unit tested good."
Near Austin, TX 78746
Luis
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KSSS48QTX02 Arrived on site for no ice and dispenser not working tested dispenser paddle works no water and not sending power to valve and not measuring fill. Diagnosed unit will need the updated kit.; ordrng 1 CNOTE (LM ONLY) and 1 W10789107 (CONTROL)
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 08/15/2019
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site to diagnose a microwave with a broken door. Found outer door glass shattered on unit. Replaced outer door assembly and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78626
Steve C.
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived on site for the unit freezer door will not close properly. Tested unit and found the freezer door on the left side will not close properly. Inspected the freezer door and found the bottom section is warped. It also affected the brackets. Will use the brackets on the next visit but will need to get authorization from the extended warranty. Office will need to reschedule a customer.; ordrng 1 CNOTE (AUTHO) and 1 LW10564038 (dor-fip ss )
Near Austin, TX 78745
Kevin
Job Details: 08/15/2019
RANGE WHIRLPOOL WML55011HS "Arrived on site and found microwave wrap is dented on the side, replaced wrap and microwave is now complete.
Near Austin, TX 78704
Wesley
Job Details: 08/15/2019
ICE MACHINE KITCHENAID KUIA15NRHS11 Arrived on site and foundnunit sealed system failure with all other functions operating properly.
Near Austin, TX 78731
Tyler B.
Job Details: 08/15/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for unit not starting. Found cut off opened, replaced and tested good Cutoff
Near Belton, TX 76513
Arthur B.
Job Details: 08/15/2019
ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived onsite for customer complaint of ice machine leaking water during ice production. Uninstalled unit from under cabinet and tested. Poured water into drain pump and found drain pump will not drain unit. Tapped on pump and found unit will drain. Found water leaking from top of external drain pump.W10825875 (External Drain Pump) Unit disconnected from water source at this time.; ordrng 1 W10825875 (pump)"
Near Manor, TX 78653
Joseph C.
Job Details: 08/15/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for “not heating” complaint. Inspected unit and found loose wire at motor connection. Reinserted wire into connector. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78726
Andy
Job Details: 08/15/2019
WASHER LG WT5170HV
Near Austin, TX 78704
Wesley
Job Details: 08/15/2019
RANGE KITCHENAID KSGG700ESS1 Arrived onnsite and found unit operating with caps incorrectly placed. Repaired. All checks good.
Near Marble Falls, TX 78654
Cliff
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW8500DW5 "And on site to diagnose a washing machine that is making unusual noise. Spoke with tech line and spoke with Dustin and he advised due to abnormal wear marks on stater assembly to replace rotor, stater, and clutch. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.File#7725619098"
Near Georgetown, TX 78628
Jonathan
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on sit for refrigerAtor pooling on fresh food side. Inspected unit and work area and found water not draining through evaporator drain. Gained access to EVAP and drain pan. Found drain pan rusted and drain line clogged with rust. Gained access to drain line to attempt to clear blockage. Was not able to clear rust blockage. Will need drain line and drain pan to complete repair. Returning with drain line drain pan and drain tray if needed. Informed customer of possibility of drain tray breaking on removal. 1 W10714793 (tray-evap) and 1 W10862105 (DRAIN TUBE) and 1 W11162078 (DRAIN PAN)"
Near Jarrell, TX 76537
Al
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived to inspect washer issues.Confirmed the issues of unit not completing cycles.Removed and replaced the latch, valve cam and actuator.Reassembled the unit and unit began operating as designed."
Near Round Rock, TX 78664
Al
Job Details: 08/15/2019
DISHWASHER WHIRLPOOL 6651664993 Arrived to inspect leaking dishwasher.Removed the kick plate and noticed the units front feet were not leveled.The left was half way up and the right leg was all the way down.I raised both feet to maximum limit.Tested unit and found no leaks.Tenant satisfied with call No parts installed.I called the owner with no answer.All water lines were dry at the end of service.Job complete.
Near Austin, TX 78705
Wesley
Job Details: 08/15/2019
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and found dryer exterior vent filled with water in basement. Preventing any airflow. Advised customer. Also found panel shorted again. Ordering panel and control and fuse and returning with other parts. Advised unit cannot be repaired prior to vent issue being corrected. ; ordrng 1 W11331275 (CONTROL) and 1 W11378949 (CONSOLE)
Near Austin, TX 78739
Kevin
Job Details: 08/15/2019
MICROWAVE KITCHENAID KMBS104ESS02 "arrived on site and found power is showing on control panel, left-hand side of control panel functions but neither cancel or start button are working. A new control panel will be needed before any further diagnosis can be done quoted customer, ; ordrng 3 W11188752 (FUSE)s and 1 W11197501 (CONTROL PANEL)"