"Arrived to inspect leaking. The customer described an issue where a small amount of water was found in the area of the front left corner and it was at irregular intervals. The unit would also make screeching noises periodically. Per MFG Technical Service Pointer #: W11651001 Rev A, the unit will require the updated tub ring. Further inspection revealed the gear case was leaking oil and will require replacement as well. The rotor had worn areas on the lower part of the engagement teeth. Office to contact the customer and arrange return service. No leaks observed during service.; ordrng 1 W11590590 (Tub Ring) and 1 W11449841 (Gear Case) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"

Arrived onsite and found unit operating with leaking fresh water valve. Will need new valve to repair. Customer will make stacked laundry center accessible for one man repair.

Arrived one site for a refrigerator that is making a loud humming noise and is ringing all the time (not going through defrost). Upon arrival I replaced the evap fan motor due to it being noisy and the thermistor and control to help the unit go though defrost. I also found that the ice dispenser door was not closed properly Allowing condensation buildup in the ice bin. Upon further inspection I found a gap/bend in the chassis. I contacted tech line and submitted it for review.with Robert sr#7735491947. Job complete ; ordrng 1 W11423782 (DOOR-ICE)

Arrived on site for a washing machine that has a broken knob. Inspected unit and work area. Found the infinite rotary switch and the knob were both broken. Spoke with claims and advise the customer that their extended warranty would not cover the knob. Ordering both parts and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 WPW10414398 (Water level switch) and 1 WPW10453947 (Knob)

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Plug the unit in and found the compressor immediately overload within three seconds. Gained access to the compressor and replaced the start device with the truck stock start device. Plug the unit back in and immediately experienced the same issue. The unit will need a new compressor, dryer, and access valve for repair. Ordering all parts including a lokring kit for the repair and the office will need to contact the customer about a return date due to limited parts availability. Please schedule service for at least two hours on the return trip please.; ordrng 1 W11480426 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve) and 1 LOKRINGKIT (LOKRING KIT) and 1 NITROGEN (NITROGEN) and 1 W12504434 (Drier coupler) and 1 W11504436 (Drier coupler)"

Arrived onsite for fridge tripping the breaker. Customer has change the plug and the breaker. Customer say that seems to trip the breaker after the use the ice dispenser. I open up fridge to remove the IM and it was frozen in place I could see ice frozen on the bottom candy that the IM sits in. I tried to remove the IM and could not due to it being frozen in place. Told customer that I was ordering a new icemaker and that this one needs to be defrosted when we come back so it can be removed. Office to reschedule when all parts are in. No water leaks detected during service.; ordrng 1 W10884720 (Harness IM) and 1 WPW10300024 (IM) and 1 WPW10312691 (IM caddy)

"Arrived on site to test unit for pooping sound and tripping breaker. Found ground wire in power cord connection was pinched through wire shielding/insulation and making contact on L2. Cut bad piece of wire out and reconnected. Also moved wire to prevent from being pinched. Tested unit, unit now working as designed. Advised to download whirlpool app and connect unit to WiFi to ensure latest software updates. Job complete. Use autho W15LJS1WPL1SR#7735422765"

"Arrived on site to test unit for ice maker broken. Found ice tray fell out of place and was hanging in ice bin. Replaced icemaker, unit working as designed. No leaks detected. Job complete."

Arrived on site to test unit for unit not draining. Test unit and found bad drain pump. Replaced drain pump test unit and unit test good job complete no leaks present at this time.

Arrived onsite for sudsing leak that had triggered a overflow emergency drain. Reset. Unit is no longer operating with a failure. No leaks at time of service. All checks good. Advised customer on findings.

"Arrived on site , found igniter wasnt connected to harness . Installed connection back on igniter . Ran preheat. No gas leaks detected at time of service. Job complete"

"Arrived on site for dryer over heating, burning and leaving water in vent hose. Upon arrival confirmed issue. Found dryer could heat as designed while not being connected to venting. Using tests kit I found major clog in vent of home and could see clog externally outside of home. Instructed customer toHey would need a dryer vent cleaning in order to resolve issue. Dryer working as designed call complete"

Arrived onsite and installed LED kits to restore lighting in refrigerator. All checks good. Unit is now operating as designed all checks good.

"Arrived to instal previously diagnosed and ordered part. I found the gear case was in failure as well and would require the gear case and slider. Prior to further repair, attempted removal of the wash plate retaining nut was not possible without damage. Due to the additional cost of the gear case, slider, wash plate and nut, the customer elected to forgo further repair. No leaks observed during service."

"Arrived on site and inspected washer and found strike is broken after replacing it washer is working properly, job complete"

"Arrived on site for dishwasher still leaking . Compared recently installed door gasket , both identical. Reinstalled gasket . Ran diagnostics and stared leaking . Found sprayer arm is cracking . Ran dishwasher with out spray arm . No leaking from under door . Going to have service manager call customer ."

Arrived on site for washer not filling correctly or completing cycles. Upon arrival confirmed issue. Found f8e1 in diagnostics. Found cold side of inlet valve not opening fully during any tests. Replaced valve then reassembled and tested unit. Found no leaks and washer now working as designed call complete

"Arrived onsite for refrigerator making buzzing noise. Upon arrival inspected unit. Found that customer was experiencing a combination of normal operating noises. Identified for customer the difference of the compressor, evaporator fan, Ive harvest , fill, and dampener. All of these components have motorized noise. Sometimes a combination of mechanisms may seem to be slightly louder at times. Also unit is placed in a large open area which makes noise more audible in the area. Instructed customer on reviewing owners manual for normal operating noises. Job complete"

Arrived onsite for dryer not spinning. Upon arrival inspected unit. Found motor failure at shaft and also damaged belt. Replaced motor and replace kit. Tested unit and unit is functioning properly. Job complete

Arrived onsite for washer stopping mid cycle and not spinning clothes out properly. Upon arrival inspected unit. Ran test and found failed capacitor. Also found small leak from cold water supply hose. Replaced Capacitor and tested. Also tightened supply line at valve. Unit no longer leaking and all test passed. Recommended customer keep an eye out the supply line. If water is noticed need to replace hoses. No leaks present at this time. Job complete

"Arrived on site for fridge making a humming noise. No one answered the door. I called techline and spoke to Andrew, I spoke to him about the previous repair and the noise from the Evaporator fan is normal and there was no change once the motor was replaced. He advised there is no repair needed.I received sr# 7735487735."

Arrived on site to replaced the inlet water valve. I replaced the valve but found the hoses are leaking. I advised the customer will need new hoses. Job complete.

Arrived on site to replace previously ordered parts for range. Replaced control and tested unit. Found all is functioning properly at this time.

Arrived on site to diagnose an oven with a loose handle. Found handle mounting screws loose and replaced installed handle properly. All is working properly at this time.

Arrived on site to replace compressor for refrigerator. Replaced compressor and filter drier and followed r600 procedures for vacuum and charging. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to install upper rack stops. Replaced both top rack stops and verified proper operation. Call complete.

Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. Did confirm the customers complaint and found evidence of a defrost issue in the freezer section. Removed the evaporator cover and went to check the heater. Found that the black connector on the freezer harness leading to the heater had backed out of the connector onto the heater. Checked the heater and found proper resistance. Reattached the connector piece to the heater and forced to defrost. Found the defrost heater coming on and operating as designed. Helped the customer manually defrost the evaporator and advised her to call back if any other issues persist. Call complete.

Arrived on site for a washing machine that is leaking out of the back. Inspected unit and work area. Found the cold water valve leaking from the backside of the valve due to a crack. Replace the inlet water valve and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. The customer advised that the unit will fill and drain but dishes are not getting wet and the soap is not dissolving. Ran the unit through diagnostics and found the same issue. Replaced the pump and motor assembly and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site to diagnose a dishwasher that is giving f8 e4 error code. Found dawn was used as detergent causing excess suds in unit. Advised customer on proper soaps for dishwashers and no further repairs needed. No leaks were found at time of service.

Arrived onsite for both sections not cooling. Upon arrival inspected unit and found frost build up on evaporator. Ran diagnostics and all test passed. Energized heater and am getting 120 to heater. Found brown wire not secure to harness. Securely connected wire. Heater now energizes on force defrost. Cleared all ice from evaporator with steamer. Unit is operating as designed. Job complete

"Arrived on site for not dispensing ice. Tested ice dispenser no ice motor running,removed bin found spring stuck in shaft adjusted shaft and spring reassembled tested ice dispenser unit working as designed"

"Arrived on site to inspect wall oven not heating properly. Upon further inspection, I placed the unit in diagnostics and found no error codes. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At preheat, my temp reading was 284 degrees. I pulled the unit out and tested the bake and broil elements and both were within ohms range. I tested voltage to the bake element and got 0V. Tested the broil element after it cycled and got 248V. I removed and replaced the main control and retested and unit is operating as designed. I made recommendations for use and care, job completed."

"Arrived on site to inspect ice maker freezing up. Upon further inspection, the customer advised the ice maker is leaking water and the ice bin door sometimes will freeze shut and ice builds up under the ice bin. I placed the unit in diagnostics and tested the ice maker in test 120 and it operated as designed. I tested the water dispenser in test 96 before testing the ice maker fill tube and found the water dispensing slowly. I removed the ice maker and tested the fill tube and found water coming out slowly causing it to run down the back of the ice maker. I removed the water filter and retested the water dispenser and mice maker fill tube and had good pressure at both. I found the replace filter indicator on at the side UI on the left RC door. I recommended the customer replace the filter. No water leaks observed at the end of service, job completed. I cycled power to the unit to reset the controls."

"Arrived onsite and found very noisy dryer. Determined lint on blower fins causing noisy vibration. Tested while disassembled after cleaning the fins and found unit restored to normal factory operation. Tested after reassembling lint trap housing to verify continued proper function. Completed reassembly, secured vent and tested. All checks good. Unit is now operating as designed."

"Arrived on site and inspected dishwasher and found Friction pads are missing. Door is not staying in down position. After replacing friction pads door is now working properly, job complete"

Arrived on site for dishwasher not working properly. Upon arrival found failure in doors Strike and switch. replaced both the switch assembly and strike and found unit working as designed. Call complete

"Arrived on site and inspected dishwasher and did not find any issues. Started dishwasher on a normal cycle and observed it for 45 minutes and did not find any leaking. Sent a short video to KB/service management, job complete"

"Arrived on site and inspected microwave and found at this time it is working properly. Customer has recently experienced microwave showing open/close door. At this time air is not happening ran microwave 15 times in a row without incident. If customer calls back pre-order both interlock assemblies, job complete"

Arrived onsite for no operation. Upon arrival ran diagnostics and getting error code for F7-E6 motor fault. Found capacitor out of capacitance. Replace capacitor. Test unit and unit is operating as designed. No leaks present at this time.job complete

"Arrived on site and replaced parts diagnosed by previous technician, ice will now dispense properly, job complete"

"Arrived on site and replaced previously diagnosed suspension, cam and belt. Unit working as designed. No leaks detected. Job complete."

Arrived on site to test unit for stopping mid cycle(microwave). Placed potato in microwave and cooked in preset cycle. Unit cooked properly as designed. Advised customer to download app and connect unit to WiFi to ensure current software update. Job complete.

Arrived on site for fridge not producing ice or water. I inspected the unit and found the ice maker cycling. I found the reservoir frozen over. I found the seals on the fan scroll not seated properly. I adjusted the seals. Please give the unit 48 hours to thaw out and water to start flowing. Job complete.

Arrived onsite for freezer with frost issue. On inspection there was little frost in the freezer there was a small gap on the left side of the freezer door gasket. Replaced gasket. Unit operating as designed.

Arrived on site to diagnose a refrigerator that is making unusual noise. Found evap fan blade has slipped causing it to rub on housing. Reinstalled fan properly and all is working properly at this time. No leaks were found at time of service.

"Arrived on site to diagnose dryer with no heat. Tested safety devices in unit and found all working properly and closed. Found 1 loose wire on cycling thermostat that I tightened. I found the unit full of lint, and the duct almost completely blocked, likely causing the failure. Advised to reinstall unit and have customer clean the vents to resolve poor drying. Call complete."

"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R600 41g . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."

Arrived on site for microwave not heating. Inspected unit and work area. Tested unit and found bad magnetron. Replaced magnetron and tested. Unit is now operating as designed. Job completed.

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit not washing. I entered diagnostics and found stored error codes 43 6-4 7-1 5-1. I then found bad wash motor. Replaced wash motor and tested and unit started to leak from the door. Unit has to much water pressure and was overfilling the dishwasher and when the wash motor would come on push water from under the door. I explained to customer that I needed to turn down the pressure from the nob. Unit is now operating as designed and no leaks where present . job completed."

"Arrived on site to diagnose washer not spinning. Tested unit and found error codes for off balance/overload present. I ran unit in high speed spin and found all items working as designed. Advised RAC that unit likely needs to be leveled and tested in customers home / educated on loading. Call complete, no failures found with unit."

Arrived on site for a dryer that is not heating. Inspected unit and work area. The customer advised the unit does heat but that the unit does not tumble. Turn the unit on and found the motor running but the basket not running. Disassembled the unit and found the belt broken. Replaced the belt and tested the unit. The unit began to work and operate as designed. Call complete.; used 1 661570V (Belt) from stock

Arrived on for a dryer that is turning itself on and off. Upon arrival the customer demonstrated the issue to me and I replace the console and the control and tested the unit and found that the unit is now operating as doing. Job complete 7735241663

Arrived onsite for a washer that has no power. Upon inspection I found that the was power at the wall and polarity was good. I tested the Drain pump and found that it was within spec. I then replace the control and tested the unit and doin the unit operating as designed. And advised customer in proper Detergent use. Job complete.

Arrived onsite for a washer that is not spinning the clothes out and the customer also stated the clothing is coming out with grit and dirt still on the clothing like its not rinsing. I checked stored error codes and found F0E5 & F8E1. I tested the hot and cold water valves and both have good pressure and flow. I ran the auto cycle and it completed the cycle and worked as designed. I found the suspension good. I ran high speed spin and found the unit rocking back and forth badly because the left front leg was not making good contact with the floor. I adjusted the leg and I loaded the washer with a load of towels showing the customer how to pile the towels and tested the washer in the bulky/sheets cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

"WEG745H0LZ1 Arrived to inspect circuit breaker tripping. Per MFG Technical Service Pointer #: W11634332 Rev A, I did find the wiring for the convection system misrouted and corrected per the TSP. The wiring harness had no visible damage and did not require replacement and the unit tested and operated as designed. No gas leaks detected during service."

Arrived on site to replace control board. Replaced board test unit and unit test good. Unit pre heated correctly to 350? job complete.

Arrived on site to test unit for F3 error code. Test unit and found bad sensor and control board. Replaced both parts test unit and unit test good job complete.

Arrived on site to test unit for flames to orange. Replaced regular test unit and unit test good job complete no leaks present at this time.

Arrived on site to test unit for not washing. Found cold water was turned off. Also found error code for long drain f9e1. Cycled power to unit and would instantly go into drain. Did find water was still present in tub. Checked drain hose and found it was about 12ft long and bundled up behind unit. Cut hose down to recommended length and unit is now able to drain properly. Completed diagnostics with no issues. No leaks detected. Job complete.

Arrived on site. Diagnosed a defective freezer led per service pointer removed led installed updated led module all leds working as designed. Autho S191AQ; used 1 W11601311 (Led module) from stock

Arrived on site to test unit for timer not advancing. Verified issue and replaced timer. Allowed timer to run and verified it is now working as designed.

Arrived onsite for a dryer not starting and displaying an F01 error message. I found the main control had failed. I replaced the main control and tested the dryer. All is working as designed. Call complete.

Arrived onsite for built-in GE refrigerator leaking overnight intermittently. Found unit evap drain had frozen and was causing runoff out the door during defrost. Cleared all ice and ensured unit was draining through the evap drain hose properly. Advised customer on repair and findings. . Unit is now operating as designed.

"Arrived on site for lid issues . Found strike had broken . No parts stuck in latch . Replaced strike tested unit , all checked normal. Unit is starting . No water leaks detected at time of service. Job complete"

Arrived on site for washer stopping during cycle and will not start and flash f28. Ran diagnostics and got mcu error code . Unit will time out in wash test and flash f28 . Job complete

"Arrived onsite for washer not draining. On inspection found the pump ohmed out at 12ohms. It ohmed good, did a drain test and the pump would not pump. Gain access to the pump and found a piece of metal stuck in the pump. Replaced pump and retested unit. The washer is operating as designed. No water leaks detected during service.

"Arrived onsite for to install previously diagnosed parts. Installed the hose and tested unit, no leaks from the hose. No water leaks detected during service.

"Arrived onsite for oven not calibrated. On inspection found at 350? the oven only got to 300?. I found that the was set for -20, I set it for 30 offset . The oven heated to 400? and it only came down to 379?. I finally set it for 10? offset and it would heat to 365? and go down to 346?. I left it at a 10? offset.

Arrived on site for ice machine leaking. Upon arrival confirmed issue and found cause of failure was broken locking seal within valve not grabbing onto hose properly. Replaced and tested valve and found no signs of leaks. Unit working as designed. Call complete

"Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found evaporator covered in ice. Unit is cooling however not going through defrost cycle. Thawed and accessed evaporator compartment. Jumpered bimetal due to showing open, even though incased in ice. Heater did energize

Arrived onsite for washer not draining and long drain error code. Upon arrival inspected unit. Confirmed error code and pump not energizing. Inspected underneath unit and found failed wiring. Repaired harness and tested unit now draining properly. Customer asked about inspecting underneath agitator for coins etc. removed agitator and found no debris. Confirmed with customer. Unit is functioning properly. Job complete .

Arrived onsite for refrigerator not producing ice after previous repair. Upon arrival inspected unit. Ran test and could hear valve energize but no water. Pulled unit and found kinked water supply line. Adjust line. Ran unit again and unit filled properly. Notified customer to allow 12-24 hrs for ice production. Job complete

Arrived onsite for dryer not heating. Found unit powered on and tumbling. Unit was not heating. Pulled unit to verify supply voltage. While checking voltage found unit failed at block. Replaced block kit however the power cord is also failed. Notified customer that the power cord is under warranty. Customer will supply new cord and monitor unit. Job complete

"Arrived on site for ice maker not producing ice. I inspected the unit and work area. I gained access to diagnostics and ran a harvest cycle, I found the icemaker receiving voltage not not rotating. I tested the fill valve and found it working properly. The ice maker WR30X32701 has failed and needs to be replaced.

Arrived on site for washing machine not powering on. I inspected the unit and work area. I found the control shorted and not responding. I installed a new control. I calibrated the control and ran a diagnostics cycle. I found the unit working as designed.

"Arrived on site to install previous diagnose parts. I gained access to the recirculating pump, harness and bin thermistor. I replaced all with new. I reassembled the unit and tested it. It is now working as designed.

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker fill tube frozen over and thawed line. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and replaced pump. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site for a microwave that with a door that is not locking in when closed. Upon interest I found that the door lock was broken. . I contacted sr for a parts research and it was Determined that there were no suitable replacement for this patient.

Arrived onsite for a oven that is not heating. Upon inspection I found that there was power being sent to the igniter but it would not turn on. I tested the igniter and found that it was showing open. I installed the new igniter and tested the unit and found unit operating as discussed. job complete

"Arrived on site for freezer needing previously diagnosed door, nameplate, and silicone. Upon arrimstalled required parts. Found results the same as prior trips with door not fully sealing in top left area with all possible adjustments failing to resolve issue.called techline and spoke with Adrian sr#7735366134. Sent photos of liners and door alignment and determined with aid of techline that unit is warping liner. Whirlpool will reach out to customer on further steps. Call complete"

"Arrived onsite for unit not getting water. Upon arrival test unit and UI responding but unit is not operating. Ran diagnostics and unit not going into diagnostics. Getting correct voltage to control just not getting voltage to any components. Need to replace control to be able to test rest of unit.

"Arrived on site for no cool. Removed fresh food evaporator cover no traces of uv dye,removed freezer evaporator cover no traces of dye,checked compressor compartment no traces of dye. Ran diagnostics test 4 checked pressures reading -20 and 60 during both sections of cooling. Replaced drier pressurized system sprayed solution on all weld joints land on evaporator weld joints where heat shrink tubing is attached no bubbles or leak showing called tech support per tech support leak in cabinet . SR#7735489322"

Arrived on site. Replaced main control powered unit on tested ice dispenser unit working as designed.

"Arrived on site for no ice. Ice in icemaker mold,ran diagnostics E5 error code defective thermistor,replaced icemaker power cycled u it ran harvest test ran error test no errors ran fill test passed.

"Arrived on site and inspected washer and found valve assembly is leaking. After replacement ran test 51 to confirm washer is no longer leaking, job complete

"Arrived on site to inspect cooktop burners not working. Upon further inspection, the customer advised that the two left and two right burners dont work, but the center burner is operating good. I attempted to place the unit in diagnostics to check for error codes and it failed several times. I was able to finally get it into diagnostics and it showed error code FA9-bad thermistor coil. I researched the unit and found a service bulletin regarding the issue of the burners not operating and it reports to replace both generator boards. I advised the customer of my findings and explained why the boards need to be replaced

"Arrived on site to inspect washer with lid locked. Upon further inspection, the customer advised they cycled power to the unit and the lid unlocked and they were able to wash another load. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. The customer advised that they only wash with cold water but theres always steam on the glass of the lid. I ran another diagnostics test and found the water inlet hoses were switched. I placed the hoses correctly and retested and unit continued to operate properly. i found when switching the hoses, that the hot water valve at the wall does not turn off fully and water continues to flow. I advised the customer that with the hoses switched, when washing with cold, the unit was actually getting hot water and possibly created too many soap suds and the unit sensor detected it and shut the unit down. I advised that the lid will remain locked as a safety precaution until all of the water is drained from the unit or until the sensor no longer detects the suds. No further repairs needed at this time. No water leaks observed during service, job completed."

"Arrived on site for no cool. Ran diagnostics test 4 no frost forming on either evaporator pressure reading -25,removed drier found oil leaking out steel line,removed 3 way valve to prevent oil blockage in valve. Installed a new drier,3 way valve and acces valve,found cap tube broken in liner wall found oil and corrosion on insulation took picture called tech support sent pictures to tech support per tech support Sr#7735493489; used 1 W11575003 (3 way valve) from stock"

"Arrived on site to inspect disposal not working. Upon further inspection, I tested the disposal and found it locked up. I removed and replaced the disposal and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the lower harness failure, I removed and replaced the harness and tested the unit. Unit is operating as designed. Unit did not need the main control or drain pump. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer timer/knob not functioning properly. Upon further inspection, I tested the timer and found the knob slipping on the shaft of the timer. I removed the knob and found its shaft receiver broken. I gave the part to the customer and they installed it themselves. No lint observed during service, job completed."

"Arrived onsite for oven not heating. Upon arrival inspected unit and found fracture on element. Need to replace element. Job complete"

Arrived onsite for Right front burner control does not function. Upon arrival test unit and found valve is frozen and knob cannot turn.

"Arrived on site for dishwasher needing previously diagnosed dispenser, vent and seal. Upon arrival installed required parts and tested unit. Found no leaks and unit opening dispenser as designed. Call complete

Arrived on site. Per tech support replaced ui control.

"Arrived on site to test unit for error f6e8. Found control not recognizing switch state. Upon further inspection also found bad fuse and primary switch had a price of plastic stuck internally preventing contacts from contacting. Replaced control, fuse and removed obstruction within switch. Unit is now working as designed.

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator tripped the outlet. Inspected outlet and they have refrigerator connected to a GFCI outlet advised customer to add a regular outlet. Unit is operating as designed. No leaks where observed during service."

Arrived onsite for filter being ejected out filter housing. On inspection found that there was a after market filter being used. I replaced the original filter back in with issues. I tried the new filter and was hard to put in the housing unit. Told customer that they need to use whirlpool filters. I insert the old filter in for now and they are reordering new filters.