We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Pflugerville, TX 78660
David S
Job Details: 11/03/2022
Arrived on site to install a new right side door. I replaced the dented door with a new one. I left the plastic wrap on the door as the tenant was sleeping. Either maintenance or the tenant can removed the clear plastic. The is closing as sealing as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Harker Heights, TX 76548
Tyler
Job Details: 11/03/2022
Arrived on site for for previously diagnosed defrost is she related parts. Upon arrival installed required uI harness control etc. Resembled and tested unit and found it fully functioning as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78723
Wesley
Job Details: 11/03/2022
Sr#7734973129 Scott. Found proper voltage but no motor function. Replaced the control and the motor and fuse to repair issue. Unit is now operating as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near New Braunfels, TX 78132
Andrew
Job Details: 11/03/2022
"Arrived on site and replaced previously diagnosed motor and run capacitor. No change in performance. Found when starting agitate voltage to motor drops and control resets itself. Replaced control, unit now working as designed. No leaks detected. Job complete."
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS01
Near Austin, TX 78734
Vincent
Job Details: 11/03/2022
"Arrived on site for cooktop, inspected unit and work area. CX complaint burner flames where not all the same. Tested unit and found burner caps not seated properly and adjusted the flame as well from the valve. Unit so now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78750
Kimo
Job Details: 11/03/2022
Arrived onsite to leave refrigerator. Upon arrival I installed shims and leveled refrigerator. Cx happy with results. Job complete
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Hutto, TX 78634
Maurice R
Job Details: 11/03/2022
"Arrived onsite for washer not draining. On inspection the tub had about 15 gallons of water in the basket. Drain all the water and flip the unit up, pulled the connector off the pump tested the pump and it read 19 ohms. Then I saw the pinched wire of the pump connector, when I touched the wire it split in two. Took closer look at the other wire in it was damaged to. The damage came from the lid of the connector crimped the wires when it was closed from the factory. Repaired the wires and tested the unit in diagnostics mode and it operated as designed. No water leaks detected during service."
We serviced a
WHIRLPOOL DRYER
Model WED500DW2
Near Hutto, TX 78634
Maurice R
Job Details: 11/03/2022
Arrived onsite for dryer not spinning.on inspection found belt was broken and the wheels did not spin freely. Replaced belt and wheels and tested unit and it is working as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Austin, TX 78723
Matthew
Job Details: 11/03/2022
"Arrived onsite for refrigerator not cooling in either section. Upon arrival inspected unit. Found light on and fans running. Checked compressor and found cold to the touch. Suction and discharge line room temperature. Verified compressor receiving power. Ohmed winding but no signs of burnout. Compressor is locked. Attempting to start but not cranking. ///ed customer for for compressor replacement. ///ed 834.75 plus ///. Ordering compressor, non UV dryer and access valve and condenser. Need 3hr sealed system. Parts are covered. ; ordrng 1 W11592009 (Compressor) and 1 W11548259 (Condenser) and 1 W11506635 (Access valve) and 1 W10843121 (Non UV dryer) and 1 OillessGauges (Oil less gauges) and 1 Nitrogen (Nitrogen) and 1 3hrs (3 hrs)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cedar Park, TX 78613
Kimo
Job Details: 11/03/2022
Arrived onsite for a washer that is not going into wash. Upon inspection I found that unit was not sending signals to the motor to start wash. I replace the control and tested the unit and found unit operating as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWW1
Near Georgetown, TX 78628
Kimo
Job Details: 11/03/2022
"Arrived onsite for dishwasher that has power but will not run. Upon inspection I found that the door lock was not plugged in, I plugged the door lock back in and attempted to run a cycle and found that the unit still would not run. I then bypassed the door lock and ran a light wash cycle and found that the unit ran as designed. I ran the drain pump a total of 3x through out all my tests. ordrng 1 WPW10404412 (LATCH-DOOR)"
We serviced a
SAMSUNG WASHER
Model WA45H7200AW/A2-01
Near Austin, TX 78757
David S
Job Details: 11/03/2022
Arrived on site for Samsung washing machine going out of balance. I inspected the unit and work area. I put the unit into service mode and verified all Components are working. I pushed down on the inner basket and found the shocks returning to normal position unevenly.
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ01
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/03/2022
"Arrived on site and inspected refrigerator and found it is 60? in both sections. Found frost pattern is good but evaporator fan is barely spinning. Voltage to fan loader is good, also found water dispenser will not run. Found Reservoir is frozen, reservoir will likely thaw in between visits but will bring one back anyway in case it cracked.; ordrng 1 WP2315549 (Evaporator fan motor) and 1 WPW10366790 (Reservoir)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Leander, TX 78641
Kimo
Job Details: 11/03/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new fc door and rc right door gasket and made sure that they were sealing up properly. The new door however did not come with a nameplate. I am ordering 1x nameplate. ; ordrng 1 W10876598 (NAMEPLATE)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Copperas Cove, TX 76522
David Z
Job Details: 11/03/2022
"Arrived on site to follow up on refrigerator that is not cooling properly. Examined unit and found that the freezer evap is completely frozen over again. Thermistor was secured on last visit. Ordering updated control and evap harness to resolve. Harness has connectors that likely separate when iced up, new control resolves defrost issues as well. Office to schedule when all parts arrive. ; ordrng 1 W11546681 (Freezer Harness) and 1 W11546690 (Control) and 1 W11546610 (Heater) and 1 W11437914 (Thermistor Clip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78723
Matthew
Job Details: 11/03/2022
Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Charged unit with nitrogen to check for leaks and found leaking at discharge line. Cleared unit. Replaced dryer and corrected leak. Pulled vacuum and held. Charged per spec and ran unit. Allowed to run 15 minutes. Unit cooling and holding. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Killeen, TX 76549
David Z
Job Details: 11/03/2022
"Arrived on site to install new broil element and infinite switch. Replaced parts and retested unit. Found switch is not good. Broil element is now fully running even when not set to broil, and being energized by the control. Control appears to have a shorted relay causing the circuit to remain closed and constantly power the broil, it's much hotter than before. Ordering control to resolve. ; ordrng 1 W11567368 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near New Braunfels, TX 78132
Andrew
Job Details: 11/03/2022
Arrived on site to test unit for light staying on. Found cooktop light was staying illuminated. Recommend replacing control. . ; ordrng 1 W11545876 (Control)
We serviced a
GE REFRIGERATOR
Model PYE22KSKBSS
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer described the noise as being that of placing an old baseball card in the bicycle wheel and listening to it flap against the spokes. They advised that since they cycled the power to the unit and left it off for a while, once they plugged it back in, it hasnt made the noise anymore. I placed the unit in diagnostics and tested all fans and the dampers and the unit is operating as designed. I checked for error codes and found none. I pulled the unit out and inspected the condenser fan and found it operating as designed and no obstructions. I recommended that the customer get a video of the noise, if it happens again, and call it in for service. I could not duplicate the noise at this time. No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26R4AB5
Near Cedar Park, TX 78613
Paul
Job Details: 11/02/2022
Arrived onsite for a refrigerator not cooling correctly in either compartment. I found the evaporator only frosted on the first loop. The unit will required a SS repair.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Paige, TX 78659
Joe Z
Job Details: 11/02/2022
"Arrived onsite for F1e3, then f5e3 Control panel, first f1e3 . Upon arrival ran diagnostics and got. F2-E1 stuck or shorted key, F5-E1 door latch motor not operating. During test mode found many components not operating. Removed top panel and found rodent nest found control board shorted and wires chewed. Uploaded pics to SD. Unit needs main control, console and main wiring harness. Stopped diagnostics there.
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTSS0
Near West Lake Hills, TX 78746
Wesley
Job Details: 11/02/2022
Arrived onsite and determined that the feature causing the unit to compact was the optional long compact switch. Advised customer on findings. No part needed.
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS01
Near Round Rock, TX 78664
Vincent
Job Details: 11/02/2022
"Arrived on site for range, inspected unit and work area. CX complaint was Console has stoped responding properly. Tested unit and console when pressing a button it entered all different settings. Will need to replace console to fix the problem.
We serviced a
KENMORE DISHWASHER
Model 665.12783K311
Near Austin, TX 78702
Matthew
Job Details: 11/02/2022
Arrived onsite for dishwasher not starting a cycle. Upon arrival inspected unit. Found standing water in tub and unit not draining properly. Removed water manually and inspected drain pump. Found pump energizing but not pumping water. Found debris blocking motor from spinning. Removed debris. Tested unit and unit is now functioning properly. Job complete. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78733
Wesley
Job Details: 11/02/2022
"Arrived onsite for adjuster. Failure, found missing positioner and retainer. Installed new adjuster and new positioner. Used industrial ties to secure in place of retainer clip.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78665
Cliff
Job Details: 11/02/2022
Arrived on site to diagnose a dishwasher with an upper rack not staying in position. Found adjusters broken and replaced them with updated parts. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
ADMIRAL DRYER
Model ADE7005AYW
Near San Marcos, TX 78666
Andrey
Job Details: 11/02/2022
"Arrived on site to test unit for no power, tested unit found motor ceased up due to excessive amount of lint buildup inside unit, removed all lint buildup replaced motor, tested unit, unit is now running as designed heater is engaging properly, advised customer to clean vent but customer stated that it has been recently serviced, unit is running as designed, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSSA
Near Leander, TX 78641
Paul
Job Details: 11/02/2022
Arrived onsite for a dishwasher that will not turn on. I found no power to the unit. I found the wall receptacle loose. The receptacle feels like it has separated in the wall. I was able to wiggle the plug and get the dishwasher to turn on. I showed the CX this and they are going to get the receptacle changed.
We serviced a
KENMORE REFRIGERATOR
Model 106.570346
Near Lakeway, TX 78734
Luis
Job Details: 11/02/2022
Arrived on site for no ice. Ran diagnostics on optics failed found paint chipping in icemaker mold estimate for repair.
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SSS4
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2022
"Arrived on site to inspect microwave fan being too loud. Upon further inspection, the customer turned the venthood fan on and immediately it began to make a loud rattling noise. I lowered the venthood cover and found the left fan blades were broken (photo). I also found the connector shaft between the right and left fans was broken (photo). I researched the fan and found it to be from two different vendors. I removed the broken piece of the shaft and tested and the right blower fan is operating as designed. Customer advised they were good with it until they can get a new unit. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Georgetown, TX 78628
Maurice R
Job Details: 11/02/2022
Arrived onsite for dishwasher with no power. On inspection found the outlet had no power. Plugged the unit into the disposal outlet and the unit powered on. Ran unit in diagnostics mode and it worked as designed..No water leaks detected during service.
We serviced a
GE RANGE
Model JS760BL3TS
Near Briarcliff, TX 78669
Kevin
Job Details: 11/02/2022
"Arrived on site and inspected range and could not find how to access make element. Spoke with SW and on this model entire oven cavity needs to be uninstalled. Call would need to be waived for at least two hours if not three. Bake element
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIP15PRXX0
Near Austin, TX 78746
Wesley
Job Details: 11/02/2022
Arrived onsite and replaced the external drain pump and tested for leaks. Tested for function. Unit is now operating as designed. Advised customer on repair. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78727
David S
Job Details: 11/02/2022
"Arrived on site to into previous diagnosed part. I gained access to the sump and motor, and replaced it with new. I reassembled the unit and tested it. It is now working as designed.
We serviced a
SAMSUNG DRYER
Model DV331AEW/XAA
Near Leander, TX 78641
Paul
Job Details: 11/02/2022
Arrived onsite for a dryer that will not heat but everything else works. I confirmed the CX complaint and found the dryer fully functional but not heating. I found the heater open. I vacuumed all the lint out of the dryer and replaced the duct heater assy. I tested the unit and found it working as designed. I checked the vent air flow and advised the customer to get them cleaned. Call complete.
We serviced a
GE OVEN
Model JT5000DF3BB
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2022
"Arrived on site to inspect oven error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found f20 & f76. Attempted to clear the codes and the control panel would not respond. I cycled power to the unit and tested temps and the unit is heating properly. Following the tech sheet for the error codes, I advised the customer that the main control and control panel would need to be replaced. Unit was left powered on. Job completed."
We serviced a
JENN-AIR OVEN
Model JJW3430WS02
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/02/2022
Arrived on site to replace tod. Found red wire at junction completely melted.
We serviced a
FRIGIDAIRE WINE COOLER
Model FGWC5233TS
Near Austin, TX 78759
David S
Job Details: 11/02/2022
"Arrived on site for FRIGIDAIRE wine cooler not cooling. I inspected the unit and work area. The customer also stated that door has never closed correctly. I found both fans working and the unit at room temperature. I pulled the unit out and found the top right hinge bent and the chassis dented inwards, causing the door to spring open from the gasket being over compressed. I spoke to the customer about the door and how there is no repair available for that. She is going to replace the unit.
We serviced a
WHIRLPOOL OVEN
Model GMC305PRS01
Near Lakeway, TX 78734
Kevin
Job Details: 11/02/2022
"Arrived on site and found oven bake or broil not heating. Uninstalled oven and found thermostat has failed. After replacing it Oven is heating properl
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Georgetown, TX 78628
Maurice R
Job Details: 11/02/2022
"Arrived onsite for previously diagnosed parts. Installed the gear case, tested unit in diagnostics mode and the unit operating as designed
We serviced a
WHIRLPOOL WASHER
Model WTW6800WW1
Near Lakeway, TX 78734
Kevin
Job Details: 11/02/2022
"Arrived on site and inspected washer and ran all functions in manual diagnostic cycle and everything checks good. Inspected gear case assembly and there is no issues everything checks good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Marble Falls, TX 78654
Kimo
Job Details: 11/02/2022
"Arrived onsite for a rang oven that is not igniting, i spoke tithe office manager before going to the appointment,upon inspection I found that the control was not sending voltage to the ignitor, I then tested the ignitor and found it good I replaced the control and tested unit and found unit operating as designed.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Austin, TX 78729
Vincent
Job Details: 11/02/2022
"Arrived on site for washer, inspected unit in work area. Customers complaint was making loud noise while spinning. Enter diagnostics and found error code F2E1. Im then ran a test cycle and heard noises coming from gearcase. advise customer that your case slider and the rotor will have to be replaced. I also advise customer that we will not be able to honor our one year warranty in parts because the unit is being used as a commercial. I replaced the parts and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near New Braunfels, TX 78132
Andrew
Job Details: 11/02/2022
Arrived on site to test unit for ice chunking and leaking around dispenser area. Found main inlet was weeping causing issue. WAter pressure correct at 55psi. Noticed condensation and corrosion spot on rear of unit. Took temp reading with laser reader and found corrosion spot was about 20 degrees cooler than rest of our cabinet areas. Called Techline for concern with possible insulation. Techline confirmed concern stating unit would not be repairable . Was advised to have customer contact whirlpool for warranty verification.
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Spicewood, TX 78669
Kevin
Job Details: 11/02/2022
"Arrived on site and inspected range and found right oven door latch is melted.
We serviced a
GE WASHER
Model GTW490ACJ1WS
Near Leander, TX 78641
Paul
Job Details: 11/02/2022
"Arrived onsite for a washer that will start and show sensing and add water but will not advance. I checked stored codes and had an 8 pressure switch failure, 26 out of balance load, 7 max fill pressure detected, 14 lid lock failure, 19 UI time out, 17 dry load sense timeout, I tested the fill valves and I found the hot water wall valve turned off. I turned it on and found the hose leaking at the wall valve. I tightened the hose to stop the leak and finish testing. I tested all valves and they worked as designed. I tested the pressure sensor and found it working properly. I ran the unit in agitate and spin. Both worked as designed. I tested the suspension and found it good. All pumps were working as designed. The customer had a new set of hoses and asked if I would install them. I replaced the hoses and started the load of towels the washer had in it when I arraigned. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
LG REFRIGERATOR
Model LMXS27626S/00
Near Andice, TX 78628
Lou
Job Details: 11/02/2022
"Arrived on site to inspect refrigerator ice maker not working and temps. Upon further inspection, I found the ice maker had been removed from the unit. I tested temps in the Fc=67 degrees and RC=65 degrees. I disassembled the FC section and removed the evap,cover and found a ball of ice in the upper right corner of the evaporator. I advised the customer that the unit needs a sealed system repair which is still covered under warranty with the manufacturer. I advised the customer that the main control would need to be replaced along with the sealed system components and out company could do the repair, but they would need to get the manufacturer to send them the parts then we could schedule return service and get the repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Smithville, TX 78957
Joe Z
Job Details: 11/02/2022
Arrived onsite for TOP DOOR GASKET HAS A TEAR AND DOOR WILL NOT SEAL WELL.. upon arrival found Right side door gasket has failed. Need to replace right side door gasket. Replaced gasket. Formed gasket with heat gun. Leveled the unit. Door now. Closes correctly. Job complete .
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78748
Scott
Job Details: 11/02/2022
Arrived on site for dryer tumbling but not heating . Checked and found one leg missing at block . Could slightly twist plug in outlet and get full voltage at block . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Woodway, TX 76712
Tyler
Job Details: 11/02/2022
Arrived on site for refrigerator needing previously diagnosed filter housing. Upon arrival reconfirmed issue then install required part and tested unit and found no leaks from the filter housing and filter no longer popping out of place. Call complete
We serviced a
LG REFRIGERATOR
Model LFC25765ST/00
Near Georgetown, TX 78626
Cliff
Job Details: 11/02/2022
Arrived on site to diagnose a refrigerator that has ice clumping in bin. Found sediment deposits in icemaker causing cubes not to release. Replaced icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Round Rock, TX 78665
Cliff
Job Details: 11/02/2022
Arrived on site to diagnose a washer that is filling when not in use. Found water valve seeping and replaced valve. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austin, TX 78750
Vincent
Job Details: 11/02/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was led lights out. Found the freezer module out. Replaced it under Special project #: S191AQ. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG COOKTOP
Model MEC4536WC00
Near Austin, TX 78735
Scott
Job Details: 11/02/2022
Arrived on site for burners getting too hot . Ran test on burners . Burners are cycling properly . Couldnt find any issues with cooktop. Unit is operating normally .
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78721
Matthew
Job Details: 11/02/2022
Arrived onsite to replace mash motor assembly provided by customer. Explained that this is a one time fix not covered by out 1 yr warranty due to customer supplying parts. Customer understood. Replaced motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete .
We serviced a
GE REFRIGERATOR
Model GFE29HGDABB
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided several videos of the noise, which in one video, I could see they were placing their phone at the back of the unit. I placed the unit in diagnostics and tested all fans and compressor and could not duplicate the noise. I pulled the unit out and inspected the condenser fan and found the plenum not attached to the coil correctly and the condenser fan leaning forward at the top. I adjusted the plenum and fan and corrected the stance on the fan and retested. Fan is operating as designed and is balanced. No water leaks observed during service, job completed."
We serviced a
LG RANGE
Model LRE3083ST/00
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2022
"Arrived on site to inspect range oven controls not working. Upon further inspection, I tested the unit and found some of the numbers would function with different selections and the front left burner would not turn on when pressing the control button. I inspected the control and found it good. I removed and replaced the control panel and tested and unit is operating as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS03
Near West Lake Hills, TX 78746
Wesley
Job Details: 11/02/2022
Arrived onsite and repaired unit ice dispenser issue. Found shaft had slipped on retainer coupling and was not connecting with the bin auger key. Repaired existing shaft. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Pflugerville, TX 78660
Cliff
Job Details: 11/02/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in fc caused by miscommunication between sensor and control. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2022
"Arrived on site to inspect microwave error codes. Upon further inspection, the customer provided their proof and advised that they attempted to heat up an item and after three attempts an error code of F1E4 appeared in the display. They advised they cycled power to the unit and it continued to fail and they have not used it since. I placed a cup of water inside the unit and tested and it operated as designed. I cycled power to the unit and removed the control panel and inspected the main control. I found no burnouts on the control. Due to the error code, I replaced the main control and retested and unit continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78739
Leonardo
Job Details: 11/02/2022
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Will need to replace sump and motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXTL01
Near Lakeway, TX 78734
Luis
Job Details: 11/02/2022
"Arrived on site for no ice. Ran diagnostics on optics failed found paint chipping in icemaker mold,replaced optics and icemaker icemaker ran through a cycle and filled with water.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78701
Matthew
Job Details: 11/02/2022
Arrived onsite for dishwasher leaking. Upon arrival inspected unit. After a few minutes of running found unit leaking from diverter section of motor. Replaced motor assembly and tested. Unit is no longer leaking. Working as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and tested the fans and damper and found the damper is making a loud rattling noise. Unit is operating as designed other than the damper. No water leaks observed during service, job completed."
We serviced a
SAMSUNG DRYER
Model DV218AEW/XAA
Near New Braunfels, TX 78130
Andrew
Job Details: 11/02/2022
"Arrived on site to test unit for not spinning. Verified power to unit. Found belt torn and idler seized. Also found motor mounting bushing were worn causing blower wheel to catch on housing and seize. Recommend replacing motor, belt and idler. Customer stated she has another dryer she will put in place of this one.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/02/2022
Arrived on site to test unit for unit not washing and turning on and off. Test unit and found bad control board and bad sump and motor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near San Marcos, TX 78666
Andrey
Job Details: 11/02/2022
"Arrived on site to test unit not cooling, customer stated that the ice maker started to leak causing water to drip on to the evaporator cover forming a big chunk of ice, he has removed the chunk of ice but after the unit temp started to climb, removed evap cover and found that water from the ice maker froze the top of the evaporator, bottom half was good, heater is heating good in diagnostics fans are running, cycled ice maker and found a small drip coming on the side of the fill tube, adjusted and now its working good, defrosted evaporator and sealed all gaps around RC and FC doors, advised customer to monitor if issue continues to call us back, unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/02/2022
"Arrived on site to test unit for leaking from underneath. Found drain hose was not connected. Secured connection, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV03
Near Moody, TX 76557
Jonathan M
Job Details: 11/02/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the freezer door and tested the unit. The unit begin to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Beverly Hills, TX 76711
Tyler
Job Details: 11/02/2022
Arrived on site for washing machine. Upon arrival cannot reach customer or get any response by doorbell or knock on the door. Called customer and they had stated that they had sold the unit and no longer needed service. Call complete
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Salado, TX 76571
David Z
Job Details: 11/02/2022
"Arrived on site to diagnose oven with coating coming off on the bottom panel. Examined unit and submitted pictures to tech line. SR7734959809. Tech Line examined pictures and confirms that the unit appears to have been used incorrectly, but regardless of state is non repairable and can still be used. Customer advised to contact customer service for further assistance. No repair to be made to unit. Call complete."
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near McGregor, TX 76657
Jonathan M
Job Details: 11/02/2022
Arrived on site for an oven that has a dented outer door. Inspected unit and work area. Did confirm the customers complaint and replaced the outer door. Ran the unit up to a 375?F bake cycle and the unit worked as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS05
Near Round Rock, TX 78665
Cliff
Job Details: 11/02/2022
Arrived on site to diagnose a pro-style range that is making high frequency noise. Found right side oven controller emitting noise. Contacted tech line and was advised they are going to do a product review and will follow up with customer. Job is complete.Tech line rep BruceFile# 7734957809
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Austin, TX 78704
Matthew
Job Details: 11/02/2022
"Arrived onsite to check possible sealed system repair. Upon arrival inspected unit. Last visit was 8days prior. Since plugging the unit back in, unit has been cooling properly. Fridge and freezer temps are ideal. Notified customer to monitor temps and check for possible ice buildup in fresh food evaporator compartment. Customer will monitor. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78739
Leonardo
Job Details: 11/02/2022
Arrived on site to test unit for water coming out of vent went door opens now and then. Also test unit for some water coming out of spray arms after the cycle is complete. Found all operation of unit working as designed job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM2
Near Bastrop, TX 78602
Joe Z
Job Details: 11/02/2022
"Arrived onsite for leaking water from the bottom of the door when water begins to fill the dishwasher during normal or 1 hour wash cycles. Upon arrival inspected unit. Unit is leveled correctly, door seal is good. All insulation at front of unit is perfect with no water marks. Test unit and there is no leak at fill valve , hoses, sump, or drain pump. Ran a normal cycle. Cannot duplicate issue at this time. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Bruceville-Eddy, TX 76630
Tyler
Job Details: 11/02/2022
Arrived on site for washer not functioning. Upon arrival confirmed issue but found no errors in diagnostics. I then found cause of failure was due to loose belt. Replaced belt then reassembled and tested unit. Found washer functioning as designed with no leaks. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Niederwald, TX 78640
Andrey
Job Details: 11/02/2022
"Arrived on site to test unit for no power, tested unit found unit receiving proper voltage, but control not sending voltage to console, replaced control and tested, unit is now functioning as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs335sdhm06
Near Austin, TX 78723
Matthew
Job Details: 11/02/2022
Arrived onsite for refrigerator not dispensing water or making ice. Upon arrival inspected unit. Ran dispenser and hesitated for just a second then started dispensing. Checked ice maker and ice maker was turned off. Turned ice maker on and cycled several times to clear air gap. Ice maker is now cycling. Both water dispenser and ice tray are now functioning. Low product supply in fridge may have led to reservoir freezing. Recommended customer raise temperature one selection until food product is loaded. Then set to recommended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Killeen, TX 76542
David Z
Job Details: 11/02/2022
Arrived on site to replace control and freezer harness to resolve defrost issues. Replaced control and freezer harness with bimetal. Unit should defrost properly at this time. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/02/2022
Arrived on site to test unit for unit leaking gas. Found tubing loose tightened tube no leaks present at this time job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Manor, TX 78653
Matthew
Job Details: 11/02/2022
Arrived onsite for refrigerator ice maker leaking. Upon arrival inspected unit. Found Fill tube not seated properly. Corrected tube and ran test. Ice tray now filling properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Kyle, TX 78640
Andrey
Job Details: 11/02/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker will not go into diagnostics, replaced ice maker and ran diagnostics cycle, ice maker completed cycle and filled with water, unit now functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW1
Near Austin, TX 78717
Vincent
Job Details: 11/02/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer not drying properly. Tested unit air flow and it was poor. Advised CX to get vents checked properly. Unit is currently heating and advised them not to use until vents have been cleaned. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near San Marcos, TX 78666
Andrey
Job Details: 11/02/2022
"Arrived on site to to test unit for not starting, ran diagnostics cycle and found all components functioning properly but cycles will not engage, gets stuck in sensing, replaced console control board, cycles are now activating properly ran unit in normal wash for 15 minutes, unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78759
David S
Job Details: 11/02/2022
Arrived on site to replace the freezer door. I removed the old door and replaced it with new. I tested the unit and found it working properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Killeen, TX 76549
David Z
Job Details: 11/02/2022
Arrived on site to diagnose refrigerator with a light out in the RC. Found switch failed causing light issue. Replaced door switch and tested. Verified unit working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS04
Near Jonesboro, TX 76538
Jonathan M
Job Details: 11/02/2022
"Arrived on site for a refrigerator that has ice that is clumping. Inspect the unit and work area. The customer advised of the unit I had pumped all of its ice for five days ago and she jumped off the ice and since then, it has not been clumping and has been working properly. She also noticed that there is a little bit of moisture on the top of the freezer door gasket but has not been able to find any water residue anywhere. I did confirm that the ice bucket was full and no ice was clumped. Did not find any water inside or outside of the eye store area. I did find a little moisture on the top of the freezer gasket but did explain to the customer that during high humidity points, moisture can develop on the top of the freezer gasket due to the heat exchange inside of the mullion that goes across the top of the gasket. I ran through diagnostics and was unable to replicate any kind of water overflow from the icemaker or leaking within the refrigerator. The customer advised that she would keep her icemaker off and verify if any more moisture develops on the freezer gasket. The customer will call back if any other issues persist. Call complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Round Mountain, TX 78663
Kimo
Job Details: 11/02/2022
"Arrived onsite install previously diagnosed parts upon arrival I installed installed control WP2318054, and the IM Auger Shaft Holder W10785288 and tested ice dispenser several Times and found that the unit is now operating as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Briarcliff, TX 78669
Kevin
Job Details: 11/02/2022
"Arrived on site and replaced freezer door diagnosed by previous technician, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78739
Leonardo
Job Details: 11/02/2022
Arrived on site to replace heating element for special project. Replaced heating element test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/02/2022
Arrived on site to test unit for RC door not level and extending past FC door horizontally. Found mullion was bent and excessive gap present between linear and mullion. Also found condensation building up on interior walls. Spoke with Techline and was advised unit would be sent for review. SR#7734959583
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Austin, TX 78747
Scott
Job Details: 11/02/2022
"Arrived on site for dryer not drying . Checked voltage at block , good voltage . Ran dryer ,unit is heating . Found exterior vent flap stuck closed and possibly unit pushed back too far . Fixed both issues . Dry is performing normally. . Job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS00
Near Liberty Hill, TX 78642
Maurice R
Job Details: 11/02/2022
"Arrived onsite for Icemaker not working. On inspection found the water tube for ice maker was frozen. Steamed the ice maker tub open then I checked the evap, had frost no ice buildup. Found the coils under unit were completely clogged. Cleaned them up, called for a harvest and the ice maker called for water and it was successful. The fridge is working as designed. No water leaks detected during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78739
Luis
Job Details: 11/02/2022
"Arrived on site. Found fresh food evaporator incased in ice with no air flow,per service pointer defrosted evaporator,replaced cover,installed updated control,changed defrost setting to basic. Repair covered by autho S27311.CNOTE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near New Braunfels, TX 78130
Andrew
Job Details: 11/02/2022
"Arrived on site to test unit for loud vibrating/grinding sound. Put unit into diagnostics and ran compressor full speed and found loud vibration coming from compressor vibrating cabinet. Unit was extremely unleveled. Leveled unit and vibration stopped. No signs of lines, harness rubbing and/or touching. Advised customer to monitor and if issue persists take a video. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Kyle, TX 78640
Andrey
Job Details: 11/02/2022
"Arrived on site to test unit for loud noise during spin, tested unit found unit not leveled, leveled unit inspected all 4 shocks, all are functioning properly, ran test cycle with customer present , unit is running as designed with no unusual noise, advised customer to monitor and take video if necessary, at this time unit is running as designed no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Austin, TX 78732
Vincent
Job Details: 11/02/2022
"Arrived on site for washer inspected unit and work area, CX complaint was unit not filling enough with water. Tested unit in diagnostics and sound no error codes. I then ran a diagnostics cycle and everything checked out good. Called techline and spoke to Drew SR#7734959850 and he said to put the unit in bulky items and if after 15 min it filled to about half way units operating as designed. So I did exactly what I was told and it did fill about half way in about 15 min. I explained to CX what I was told by techline. Unit is operating as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near San Marcos, TX 78666
Andrey
Job Details: 11/02/2022
"Arrived on site to test unit for not draining, tested unit found ceased due to extreme Calcification combined with pet hair, replaced pump, ran diagnostics cycle, unit is now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID VENTHOOD
Model KXD4630YSS6
Near Austin, TX 78749
Leonardo
Job Details: 11/02/2022
Arrived on site to replace motor. Replaced motor test unit and unit going up and down and turning fan off. Job complete.