Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8722 customer reviews

Scott  M.

Scott M.

DRYER WHIRLPOOL WGD5100VQ0 Arrived on site for no heat dryer . Found coils and igniter working . Found gas valve just making a thunking noise when trying to open . No gas leaks detected at time of service.job complete .

Near Cedar Ridge Dr, Pflugerville, TX 78660
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for customer complaint of unit not completing cycle and leaking, found leak coming from door bellow, and unit timed out in c1 of diagnostic cycle, found failed control and switch. I replaced bellow, control, and switch, unit tested good"

Near Sea Eagle View, Austin, TX 78738
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on job for complaints of not turning on. Adjusted door for proper closing.

Near Bayberry Cir, Mustang Ridge, TX 78610
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site , replaced harness and used inter lockd screws . Unit is now heating and checked normal. Job complete."

Near Virginia Dare Ln, Austin, TX 78754
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of lights not working, water not working and cooling issues. Found water underneath UI control for deli drawer that shorted out main control and UI control. Ordering deli UI, deli drawer, harness, UI control, and main control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10815669 (dor-fip ss) and 1 W11170612 (HARNESS ) and 1 W11330971 (UI CONTROL ) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"

Near SANTALUZ Path, Austin, TX 78732
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for washer not advancing through cycles. Upon inspection I found the rinse indicator lit and not letting me do anything else. I replaced the control and the unit is now working as designed. No leaks detected during time of service. Job complete.

Near Quail Creek Dr, Round Rock, TX 78664
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site and inspected washer and found standing water in tub, found drain pump harness is not connected. After resetting it washer is now operating properly, job complete"

Near Canterbury Dr, Austin, TX 78737
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found error codes F9E4 F3E3 lower spray arm malfunction and owi sensor malfunction. Called tech line and they stated that the vent fan could be causing the error codes and for me to disconnect the vent fan and have the customer run the dishwasher and if the issue goes away with the vent fan disconnected than replace vent fan and if it does not replace owi sensor and vent fan as well. Ordering parts and office to schedule Sr# 7728471916. ; ordrng 1 W11228135 (vent) and 1 WPW10705575 (sensor)

Near The Hills Dr, The Hills, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for refrigerator ice maker not producing ice. Measured temperature in ice container 22° and maker housing at 15.7°. Measured temperature in FC at 0°. Performed diagnostics mode, checked ice level sensor, ice box fan, found air flowing to ice maker. Found ice maker empty. Ran fill cycle and found ice maker filled. Checked ice maker error codes and found error E5. Ran ice maker harvest cycle and found cycling. Found ice maker thermistor and ice fan at fault. Removed ice maker assembly and ice fan, installed new. Tested ice maker operation. All tested good, no water leaks detected durning service."

Near Sanibel Ct, Round Rock, TX 78681
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF540PADM3 "arrived on site and inspected dishwasher and found no rinse aid in dispenser, ran a diagnostic cycle and confirmed heating element is operating properly. Recommended that customer use rinse aid to improve drying results. No further repair is needed at this time. job complete"

Near Stoney Point Rd, Austin, TX 78737
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for customer complaint of unit not washing, found failed sump, I replaced sump, unit tested good."

Near Bella Toscana Ave, Lakeway, TX 78734
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to replace previously ordered parts for refrigerator. Replaced RC door, hinge, and name badge. All checks good at this time and no further repairs are needed. No leaks were found at time of service."

Near Crested Caracara Ln, Pflugerville, TX 78660
Al R.

Al R.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived to replace the dispenser after PR diagnosed the dispenser as defective.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete

Near Yosemite Rd, Georgetown, TX 78633
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRSC703HBS00 Arrived onsite to replace part. Replaced housing. Tested unit. Unit test good. No leaks at this time. Job complete

Near Brook Valley Cir, Austin, TX 78724
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8620HC1 "Arrived on site and replaced user interface diagnosed on previous visit, after replacement dryer is now operating properly. Job complete"

Near York Bridge Cir, Austin, TX 78749
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site to inspect fridge for not producing ice, upon inspection found the fill and harvest worked, E5 error code for thermistor, changed out icemaker with thermistor attached. Complete"

Near Dancing Oak Ln, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling issue. Ran diagnostics,freezer fan not running,removed deli drawer found fresh food evaporator incased in ice. Diagnosed unit will need freezer fan motor and fresh food fan harness,customer will defrost unit; ordrng 1 W11087438 (HARNESS)"

Near Cherisse Dr, Austin, TX 78739
David  Z.

David Z.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to install previously diagnosed parts to resolve leaking washer. Installed new drain hoses, both front and rear to wall. Installed deflector in vent hose. Also replaced stator. All replaced components are the areas water residue was found. Advised customer to also reduce soap usage to prevent suds. Ran the unit on a full quick cycle and did not see any leaks. All is working as designed. Call complete."

Near Woodlake Cir, Austin, TX 78733
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to test unit for not getting any water. Tested unit found bad fill valve preventing water to unit. Replaced fill valve. Tested unit, unit works good. No leaks detected. Job complete."

Near Granada Hills Dr, Austin, TX 78737
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCE77US0HS01 "Arrived on site to test unit for cracked cooktop. Tested unit found cooktop cracked. No point of impact was present or any proof of user error. Determined damage was caused by heat. Replaced cooktop. Tested unit, unit works good. Job complete."

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMHS120ESS3 "Arrived on site to replace mag and diode, after replacing mag and diode, unit tested good.

Near Belforte Ave, Lakeway, TX 78738
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite to install previously diagnosed parts. I installed the sump and motor. The unit is working as designed and no leaks detected during time of service. Job complete.

Near Mogano Cove, Austin, TX 78717
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site refrigerator they had a freezer light and fresh for lights out. After running diagnostics I could not find any error codes or software related issues with the unit and it was after doing electrical test that the lights are all receiving the proper voltage that they should be what I found was at the bulb inside the freezer LED light had burnt out and was not allowing the power to flow from that light up into the fresh food section so I replaced the LED bulb in the freezer section and everything is now working as designed. Call complete

Near Twilight Dr, Killeen, TX 76543
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for unit having been melted spray arm and basket. Looked at unit. Found that basket had fallen underneath the bottom drawer and had some what melted to the plate warmer. Removed basket and replaced with new one. Nothing wrong with the spray this time. Tested unit. No leaks at this time. Job complete

Near Clara Martin, Manor, TX 78653
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found ice container binding with ice. Removed ice container and removed some ice from ice container. Reinstalled and tested and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Koele Ct, , TX 78602
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to inspect refrigerator freezer door difficult to get open. Upon further inspection, I found the FC door difficult to open. I found that the toeplate was installed incorrectly causing it to jam the FC door and not allowing it to close properly. I removed the toeplate and then disassembled the FC drawers to clear the ice build up. Reassembled the FC drawers and tested. Unit is operating as designed. Leveled the unit and tightened the door handles and reinstalled the toeplate correctly. No water leaks observed during service, job completed."

Near Goodnight Trail, Leander, TX 78641
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMCS1016GSS1

Near Jack Nicklaus Dr, Lakeway, TX 78738
Brandon C.

Brandon C.

DRYER WHIRLPOOL WHD560CHW1 "Arrived on site for customer complaint of noise issue, found blower wheel hitting housing, used spacer kit to create more space for blower wheel."

Near Long Branch Dr, Austin, TX 78736
David  Z.

David Z.

WASHER MAYTAG MVWC465HW2 Arrived on site to diagnose washer that had been making a grinding noise. Checked gearcase and found bolt from cam had come off and stuck in cage and cam was grinding. Reassembled cam and used loctite on cam nut. Retested and all is working as designed now. Call complete.

Near Cricket Hollow Dr, Austin, TX 78758
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRT511SZDB00 Arrived on site for refrigerator not cooling properly. After looking in the fridge compartment in the freezer compartment I found that both sides were not at Temp and were well over 20° in the freezer and over 50 fridge. After inspecting the coils underneath the fridge near the compressor I found that they were clean the condenser fan in the evaporator fan motors were both running and the compressor although it was receiving 120 V was barely making any sort of movement indicating it was on and was overheated to the point that you could cook an egg on it. I also checked the evaporator coil in the freezer and it was completely dry with no Freon in it. Office to reschedule once the parts come available and we will need to schedule for a sealed system tech for two hours; ordrng 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near Camp Dr, Georgetown, TX 78633
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect fridge for not cooling fridge, upon inspection found the fridge frosted over, will need to defrost fridge before, ordering UI and return parts . Office to reschedule ; ordrng 1 W11124259 (UI )"

Near Montanio Dr, New Braunfels, TX 78132
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=68 degrees (-1 setting) & RC=49 degrees (33 setting). Removed both evap covers to find no frost pattern on either evaporator. Tested the unit in diagnostics test #3 and all fans are operating. Checked the compressor and it showed .4amps. Also found a void in the insulation at the back of the unit where there is a rusted spot just behind the RC evaporator. I explained the possibilities if failure once the sealed system is completed and also advised that the sealed system could go well, but won’t know until the system is pressurized . Unit was reassembled and left running. No water leaks observed during service, job completed."

Near Nimitz Ave, Lago Vista, TX 78645
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW3 Arrived on site To replace previously ordered parts for washer. Upon inspecting unit prior to replacing parts noted neutral wire for clutch assembly broken. Repaired wiring and tested unit. Found all is fully functional at this time and no other parts or repairs were heated. No leaks were found at time of service.

Near Old Coupland Rd, Taylor, TX 76574
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to replace sump and motor from previous diagnosis. Replaced sump and motor. Tested unit, unit works good. No leaks detected. Job complete."

Near Magee Bend, Austin, TX 78749
Andy  B.

Andy B.

DRYER MAYTAG MEDC215EW0 Arrived on site for dryer not operating. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Also found house venting needs to be cleaned. Instructed customer on this. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Kula Ct, Bastrop, TX 78602
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite to replaced all parts. Replaced parts. Tested unit. Unit test good. But the light bulb inside unit is not working ordered part. Rescheduled with customer. Request 2HR ; ordrng 1 REQUEST (2HR) and 1 W10886919 (lmp-basles)

Near Big Wind Way, Austin, TX 78724
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 arrived on site for no ice,ran diagnostics no air flow from ice box fan,passed optics,no errors,passed harvest and fill. Switched to fast ice fan motor powered on diagnosed a defective main control; ordrng 1 W10843055 (CONTROL)"

Near Oak Branch Dr, Austin, TX 78737
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer not draining and no lights coming on. Upon further inspection, I found water in the tub and attempted to place the unit in diagnostics, but the unit failed. Following the tech sheet, I tested the control and it failed. I removed and replaced the main control and attempted to manually drain the water from the unit but the drain pump failed. I tilted the unit back and found the drain pump harness not connected and the connector cover was knocked off. I plugged the harness into the drain pump and adjusted the cover and placed the unit in diagnostics and manually drained the water from the unit. Placed the unit in diagnostics and calibrated then tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Boat Dock Rd, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived on site to install previously diagnosed and ordered part. Due to the ice bin door not being molded correctly, I removed and replaced the ic Erin door and tested. Found the unit lights were delayed coming on when opening any of the unit doors and when closing the doors, the open door light on the UI was delayed in turning off. I cycle ether power to the unit and tested and it is operating as designed. No water leaks observed during service. Waiting on the pantry drawer to arrive. Office to schedule return service when it arrives.; O-emld tckt"

Near Brady Creek Wy, Andice, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Arrived on site for refrigerator lights flashing. Performed diagnostics mode and traced DC voltage. Found RC LED control bad. Removed failed LED light and installed new.

Near Algerita Dr, Georgetown, TX 78628
David  Z.

David Z.

COOKTOP KITCHENAID KCGS956ESS02 Arrived on site to assist with cooktop that at time has trouble lighting. Checked ignitors and advised that we need to clean the contact surfaces. Used wire brush to clean all contact surfaces. Retested with customer present and verified it lights instantly. Call complete.

Near Sierra Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site to test unit for low flame. Tested unit found bad orifice labeled 35 was installed on center rear burner, per manual 55 is required. Replaced orifice, tested unit, unit works good. Job complete."

Near Canyon Rim Dr, Dripping Springs, TX 78620
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for unit giving F3E3 error code. Tested unit. Got good continuity on all thermistor’s and fuses. Good good voltage get to unit. Replaced control board. Tested unit. Unit test good. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL ADB1400AGS1 "Arrived on site ,replaced main harness . Ran diagnostics . All checked normal . No water leaks detected at time of service . Job complete ."

Near Pearl Retreat Dr, Austin, TX 78753
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FFBD2412SS0A Arrived on site to test unit for leak. Tested unit found bottom door gasket worn out. Ordering part #5304500204(door gasket). Office to reschedule ; ordrng 1 5304500204 (DOOR GASKET)

Near N Bluff Dr, Austin, TX 78745
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site for customer complaint of unit leaking, not finishing cycle, and UI panel not operating properly. Found shorted out vent and wire harness, as well as shorted out UI panel. I replaced vent, harness and UI panel, ran diagnostic test cycle, unit tested good.

Near Azure Shores Ct, Austin, TX 78732
David  Z.

David Z.

RANGE WHIRLPOOL WFE510S0HS1 Arrived on site to diagnose range that would not complete preheat cycles intermittently. Checked wiring and element. Both tested good. Terminal block tight. Checked sensor and found it to be within range. Replaced control as all other items check good. If relay is sticking on control it can cause this issue. Retested and unit is now preheating properly. Call complete.

Near Leatherback Ln, Austin, TX 78729
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for refrigerator not making ice. I four the unit into diagnostics and tested the ice maker. The ice maker would not harvest when called for. I replaced the ice maker and it now harvests when called for through diagnostics water was also successfully dispensed into the new ice maker when called for. I tested the dispenser and I found the dispenser motor is humming but not spinning indicating a faulty motor I am ordering (W11202789) dispensing motor and returning with a UI control just Incase there are still issues with the ice maker between RS time. ; ordrng 1 W11202789 (motor)

Near Leesburg Cir, Austin, TX 78758
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE204ESS1

Near Cedar Ridge Dr, Lago Vista, TX 78645
Al R.

Al R.

RANGE GE JB645DK2BB Arrived to inspect left front burner not heating.Confirmed the complaint and found both the infinite switch and element were both defective.Removed and replaced both.Reassembled and unit tested as designed to customers satisfaction.Job complete

Near Shimek St, Jarrell, TX 76537
Al R.

Al R.

DISHWASHER GE GSD3300K00BB Arrived to inspect dishwasher not starting.Confirmed the complaint and found the unit sharing the same switch as the garbage disposal.Cycled unit with knob and unit tested as designed to customers satisfaction.All water lines were dry at the time of service job complete

Near Shimek St, Jarrell, TX 76537
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for refrigerator that had a ice dispenser not working properly. After testing unit I found that I said it dropped down into the dispenser area from the prior repair it. After clearing the Isaiah tested make sure that I store itself didn’t have an air leak in it and there wasn’t one present. I inform customer that at this point the dispenser is working fine and they continue using it.

Near Newbury St, Georgetown, TX 78626
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site to diagnose door that wouldn’t stay closed. Found that the RC door gasket is deformed and not sealing. Tried to pry it a bit to see if door foam would come out, and gasket is stuck on good. Ordering new door and gasket to get the best seal. Advised maintenance of situation. Office to reschedule when door comes in.; ordrng 1 LW10642551 (dor-fip)"

Near Scofield Ridge Pkwy, Austin, TX 78727
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF550SAHS0 "Arrived on site to replace door handle stud and bolts, and door panel from previous diagnosis. Replaced handle bolts and studs, and panel. Tested unit, unit works good. No leaks detected. Job complete."

Near San Antonio St, Austin, TX 78705
Noah D.

Noah D.

WASHER MAYTAG MVWB835DW3 "Arrived on site to inspect washer leaking while not operating, upon inspection found the valve solidnoid not closing after a cycle, replaced valve and tested. No problems found. Complete"

Near Lonesome, Canyon Lake, TX 78133
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW0 "Arrived on site and inspected dryer and found Power harness to control board is not attached properly, after resetting it all function has returned and it is heating properly. Spoke with apartment maintenance vent hose is too long and will need to be corrected, job complete"

Near Rocky Ridge Trail, Austin, TX 78737
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW4 Arrived on site for washer that’s making a stripping sound as it agitates. Inspected unit and work area. Removed agitator and found agitator spline stripped. Replaced agitator and tested unit. Unit is working as designed. Call complete.

Near Michigan St, Bellmead, TX 76705
Al R.

Al R.

RANGE WHIRLPOOL WFE505W0HB1 "Arrived to inspect front right burner issues.Confirmed the complaint and found the infinite switch was defective, causing the burner to stay on high even on medium setting.Removed and replaced it.Reassembled and unit tested as designed.Customer satisfied.Job complete"

Near Yearwood Ln, Jarrell, TX 76537
Jonathan M.

Jonathan M.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for dishwasher that had a spray arm fall and melt on the bottom. Inspected unit and work area. Found washer arm in the dishwasher with the top melted. I called Techline and spoke to Ed SR# 7728474867. He advised it was no longer a safety issue and to go ahead and replace the middle spray arm. Replaced spray arm and tested unit. Unit is working as designed. Call complete.

Near Sierra Vista Dr, Gatesville, TX 76528
Kayman B.

Kayman B.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for washer not advancing with touch. When I arrived the display showed a lock error code. I replaced the console and door latch. The error code went away briefly then came back. I replaced the control board and I got a error code of F3E1 indicating a issue with the pressure sensor. I checked all connections and harness and did not find any visual breaks or damage. control. (W11322879) control for repair. Office to RS. ; ordrng 1 W11322879 (cntrl-elec)

Near Burnet Rd, Austin, TX 78758
Noah D.

Noah D.

WASHER MAYTAG MVWB765FW3 "Arrived on site to install drive motor per last visit. Installed motor and moved over all hardware, no problems or sounds found. Complete"

Near Oak Glen, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL UXT4236ADS2 Arrived on site for vent hood fan motor not working. Performed diagnostics mode and tested operation. Found voltage going to switch and no voltage going to fan. Removed failed switch and installed new. Found fan motor still not operating. Tested voltage to fan and found 120 volts to fan. Found fan motor will need to be replaced. ; ordrng 1 WPW10395033 (FAN MOTOR )

Near Winding Hollow Ln, Georgetown, TX 78628
James C.

James C.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site and tested operation. Ran all function tests and found only operational failure to be ice maker. Tested defrost circuit and fans for shorts. Tested compressor and 3 way valve for shorts. All functions other than ice maker operating properly. It is possible with the shorted heater on ice maker is causing power failure to unit. Called tech line and spoke to Butch #7728470499. Recommended replacing both the ui and the ice maker to repair.; ordrng 1 W11294907 (icemaker)

Near Ave Serena, Marble Falls, TX 78654
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is leaking. Tested all parts and components and found no mechanical failures with dishwasher at this time. Advised homeowner on excess suds caused by water softener. No further repairs are needed at this time and no leaks were observed at time of service.

Near Mossy Rock Dr, Hutto, TX 78634
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDB765FC0 Arrived n site for dryer door not staying closed. Performed diagnostics and tested door operation. Found door latch at fault. Removed failed latch and installed new. Tested operation. All tested good.

Near Pine Needle Cir, Round Rock, TX 78681
Richard P.

Richard P.

MICROWAVE WHIRLPOOL KOCE500ESS09 Arrived onsite for the microwave door not closing properly. During installation of new door found that the gasket was damaged. Will need to order another door. Office to schedule ; ordrng 1 W10687342 (door/mw)

Near Baldovino Skyway, Spicewood, TX 78669
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG525S0HS1 Arrived on site and replaced muffler burner . Burner is operating as normal . No gas leaks detected at time of service. Job complete .

Near Antioch Ave, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site for customer complaint of water build up in fresh food section, found drip pan was bowed, ordering drip pan. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11457241 (DRIP PAN)"

Near Cross Creek Dr, Dripping Springs, TX 78620
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ED5FHAXVA01 "Arrived to inspect ice maker not working.Confirmed the complaint and found the teeth on the ice maker were stuck in the up position meaning the ice maker motor failed.Removed and replaced it, reassembled and ice maker motor cycled and filled with water.Customer satisfied.All water lines were dry at the time of service.Job complete"

Near S Towns Mill Rd, Georgetown, TX 78626
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS315SDHM04 Arrived on site to diagnose that refrigerator with a freezer door that is not closing properly. Tested unit and found items trapped under lower freezer been preventing the door from closing. Removed items and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Bargello Pl, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on job for complaints of not dispensing ice. Found the icemaker is leaking causing bucket to freeze up and not dispensing. Replaced icemaker and test.

Near Violet Ln, Kyle, TX 78640
Robert J.

Robert J.

DRYER WHIRLPOOL WED6200SW1 Arrived on job for complaints of not starting. Found motor shorted.

Near Witte, Kyle, TX 78640
Clif L.

Clif L.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site to diagnose A freezer that is not cooling. Found unit not cycling defrost properly due to control failure. Replaced control and tested unit. Found all is functioning properly at this time.

Near Leonardo Dr, Hutto, TX 78634
Al R.

Al R.

OVEN WHIRLPOOL WFE975H0HZ1 Arrived to inspect newly purchased oven smoking from the control panel area.Confirmed the complaint and found the smoke was coming from the oven on the first time use.I pointed out the exhaust underneath the control panel.Customer advised the unit hasn’t done it since.The issues were the oil burning off of both bake and broil elements.Customer satisfied.Job complete

Near Jarrell, TX
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE525S0JB0 "Arrived on site to test unit for damaged panel. Tested unit found damaged panel. Replaced panel. Tested unit, unit tested good. Job complete."

Near Wilhem Way, , TX 78640
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF130PAHS1 Arrived onsite for a dishwasher that doesn’t seem to be pumping the water thru the spray arms. As I walked thru the front door the customers power shut off to the home. We waited a few minutes and it never came back on. I ran the next call and returned. I found voltage to the pump motor and it was not running. I replaced the pump and motor. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.

Near Chickasaw Run, Leander, TX 78741
Paul R.

Paul R.

MICROWAVE WHIRLPOOL MH1150XMB0 Arrived onsite for a microwave to possibly replace previous diagnosed high voltage components. I found the diode shorting out causing the issue the customer was having. I replaced the diode and tested the unit. The unit is working as designed. Call complete.

Near Staghorn Dr, Lago Vista, TX 78645
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to install previously diagnosed and ordered parts. Due to the door gasket being torn, I was to remove and replace the inner door panel and seal. However, while attempting to get the seal glued onto the inner door panel, the seal, with glue applied, slipped off and spread the glue on the door panel and I was unable to get it off before it dried. I am ordering another inner door (2), seal (2) and adhesive and will return with the strike and catch. Office to schedule return service.; ordrng 2 W10861521 (seal-door)s and 1 WP279368 (adhesive) and 2 WPW10463967 (door)s"

Near Michaelis Dr, Leander, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived onsite for unit not making ice very well. Looked at unit. Found that freezer has a build up of ice. On the back wall and the base of the freezer. Looked at drain hose. Found that the rain nipple was clogged. Cleaned drain nipple. Let tenet know that unit needs to thaw out for 24hrs for best results. No issues at this time. Job complete

Near Berkman Dr, Austin, TX 78723
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to install previous diagnosed parts. Removed failed UI, control light bulb and added screw. Installed new parts and tested operation. Found opened fuse, removed fuse and installed new. Tested operation. All tested good.

Near McCormick Cv, Hutto, TX 78634
Paul R.

Paul R.

OVEN KITCHENAID KEBS208DSS10 "Arrived onsite for a wall oven that neither oven compartment is heating up properly and the lower oven door is not closing correctly. I found both ovens out of calibration. I calibrated both ovens. The lower oven door hinges have bent and will need to be replaced with possibly the receivers. Ordering parts authorization, WP4455722 hinge-recv, WP4455723 hinge-recv, & 2EA WP4455526 hinge-door.; ordrng 1 PARTSAUTHORIZATION (PARTS AUTHORIZATION ) and 2 WP4455526 (hinge-door)s and 1 WP4455722 (hinge-recv) and 1 WP4455723 (hinge-recv)"

Near Thurman Rd, Lago Vista, TX 78645
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for a microwave with the turn table and cavity light not working. I found the cavity light relay on the main control not closing causing voltage to not get sent to the cavity light or the turn table. The main control will need to be replaced to complete repairs. I replaced the main control and tested the unit. All is working as designed. Call complete.

Near Laurel Arbor Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

OVEN THERMADOR POD301LW/01 Arrived on site for oven getting error code C0532/UI fault. Performed diagnostics mode and tested key pad. Found all keys responding. Performed bake mode at 350°. Found unit reach preheat temperature . Called tech support and spoke with Zack. He stated to reset unit and preheat. If failure reappears to replace UI. Found error reoccurring. Will need to replace UI. .; ordrng 1 11030737 (UI)

Near Citrine Pl, Round Rock, TX 78681
Al R.

Al R.

OVEN WHIRLPOOL WFG320M0BB0 Arrived to inspect door not installed correctly on previous service call.I confirmed and corrected the door issues to customers satisfaction.Job complete

Near Bowline Dr, Georgetown, TX 78633
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for refrigerator that was not cooling on the fresh food side.After running diagnostics I could not find any shorts or issues with the fresh fruit side having a defrost problem but when looking at the rapper to coil that was obvious signs of a defrost issue at play. Do you frost at all the ice and found that inside the compartment the defrost thermistor had somehow been wrapped around a whole bunch of Maine harnesses and was never properly connected to the evaporator coolers a shirt to be able to gauge whether or not it needed to go to defrost because of this it ruined The fan scroll air stack assembly. I replace the fans girl and everything is working as designed. Call complete

Near Hanging Star Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

COMPACTOR WHIRLPOOL KTTS505EPA0 Arrived on site to install previous diagnosed part. Removed container and installed new. Tested operation and found failure continues to happen. Once one punch container in it will not slide out as designed. Found both left rail and right need replace. Office to schedule appointment when ETA is available. ; ordrng 1 9870976/RIGHT (TRACK) and 1 SEENOTE (SCH APT) and 1 WP9870975/LEFT (TRACK)

Near W Cimarron Hills Trail, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site to diagnose a refrigerator with a stuck water filter. Found no mechanical failures with unit at this time. Removed and replaced homeowner provided water filter. All checks good at this time and no leaks were found at time of service.

Near Quarryman Dr, Hutto, TX 78634
Jonathan M.

Jonathan M.

OVEN KITCHENAID KODC304ESS01 oven that is not turning on. Inspected unit and work area. Customer advised that they put the unit to a self clean cycle and the unit hasn’t worked ever cents. Removed him from wall and tested fuse. Down fuse blown. Replaced fuse and tested unit. Unit upper oven would still not heat but lower oven would. Removed oven from wall again and tested upper thermostat. Found upper thermostat open.Replaced upper thermostat and tested unit. Unit is working as designed. Call complete."

Near Canyon Heights Rd, Belton, TX 76513
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of icemaker not making ice. Found icemaker called for water valve not sending. Check water line and it’s clear will need valve to complete ; ordrng 1 WPW10349187 (valve)

Near Donatello, Kyle, TX 78640
Noah D.

Noah D.

OVEN JENN-AIR JJW2430DS02 "Arrived on site to install console provided by customer, upon installation found no issues. Console worked and responded. Complete"

Near Gruene Place Dr, New Braunfels, TX 78130
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5 "Arrived onsite for washer that is not working properly. Inspected unit and work area. Placed unit in service diagnostics and found an F8 E1 (low/no fill) and F0 E3 (overload) error codes. Placed unit in an auto test and found cold water hose on a Y splitter that was turned off. I asked the customer if they had turned off the water and they advised they had she turn the water on and water shot out of the other hose off the Y splitter. She advised she had disconnected the steam option for her her dryer and that’s why they turned off the water.

Near W 14th Ave, Belton, TX 76513
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for left front burner having a hard time lighting . Found cap and burner head not sitting flush with each other . Replaced burner head and burner cap . Tested and unit burners are lighting properly multiple times . No gas leaks detected at time of service.job complete .

Near Jennie Marie Dr, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD612ESS01 "Arrived on site for noise compliant. Found extension reining against hinge bracket causing loud noise,adjusted hinge and bracket,reinstalled extension tested unit unit working as designed."

Near Copper Ridge Ct, Austin, TX 78734
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site to test unit for damage. Tested unit found damaged control panel. Replaced control panel. Tested unit, unit works good. Job complete."

Near San Gabriel St, Austin, TX 78705
Robert J.

Robert J.

RANGE WHIRLPOOL WFG525S0HV1 Arrived on job to replace burner head. After replacement test operation all functions working properly.

Near Esser Crossing, Canyon Lake, TX 78132
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDF590SAJM0 Arrived on site for dishwasher that’s not washing dishes. Inspected unit and work area. Placed unit and service diagnostics and found an F6 E4 (low/no water) error code. Placed unit in an auto cycle and unit ran as designed. Cleared error code and tested unit again. Unit filled and re-circulated the water. Unit is working as designed. Call complete.

Near Woodall St, Belton, TX 76513
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived onsite for a refrigerator not producing ice. I ran the harvest test and the unit worked as designed. I ran the fill test and found the unit only filling for 5 seconds and the mold not filling properly. The Triton UI will need to be replaced to solve this issue. I checked the ice maker tray thermistor and found it out of range. The ice maker will need to be replaced also. Ordering W11330648 panel-ui & W11099789 icemaker. .; ordrng 1 W11099789 (icemaker) and 1 W11330648 (panel-ui)

Near Belen Dr, Leander, TX 78641
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to inspect dishwasher not washing properly.Found the customer recently had work done underneath her kitchen sink and water valve was turned off causing the unit not to fill with water.Corrected the issue and unit now operates as designed to customers satisfaction.All water lines were dry at the time of service.Job complete

Near Frederick Dr, Georgetown, TX 78626
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW9640XW00 "Arrived on site for washing machine that won’t complete a cycle still and is showing an F 28 code. Ran unit through auto testing unit ran as designed. Please do not in service diagnostics and found an F 30 (dispenser system error), F22 (door lock error), and F28 (serial communication error) error codes. Took off the top and found two connectors not engaged fully. Reconnected connectors and tested resistance through he door lock. Found unit pulling 9.32 k ohms. I called Techline and spoke to Leon SR# 7728473144. He had me run several test and we found the main control not sending 5V DC to the motor control. He advised to replace the CCU and unit should work as designed. Replaced CCU and tested unit in an auto test. Unit ran as designed. Call complete."

Near Cattail Cir, Harker Heights, TX 76548
Jonathan M.

Jonathan M.

COOKTOP KITCHENAID KCES550HBL00 Arrived on site for cooktop that is not heating properly. Inspected unit and work area. Customer had unit on attached to a power source. Attached hardwire do unit and tested all burners. Unit is working as designed. Went over user care guide and unit is working as designed. Call complete.

Near Forest View Dr, Waco, TX 76712
James C.

James C.

RANGE GE JGBS66REK4SS Arrived on site and tested operation. Found temp sensor out of range causing incorrect baking temperatures. Unit will need new sensor to repair. ; ordrng 1 WB20K10015 (temp sensor)

Near Golden Harvest, Buchanan Dam, TX 78609
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site , installed freezer door . No water leaks detected at time of service. Job complete ."

Near N Lamar Blvd, Austin, TX 78752
Leonardo C.

Leonardo C.

OVEN JENN-AIR JMW3430DP02 Arrived on site to test unit for F2E1 shorted keypad. Opened new box and found damage on new console. Ordering 2 console W11236885 office to reschedule ; ordrng 2 W11236885 (CONSOLE)s

Near Trophy Point, New Braunfels, TX 78132
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for unit making noise during cycle. Tested unit. Found that during cycle unit is making noise because of vent duct not secured to the unit properly. House maintenance needs to secure the vent better to unit. Unit is working as designed. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Jonathan M.

Jonathan M.

MICROWAVE GE JNM1541DM4BB Arrived on site for microwave that’s not powering on. Inspected unit and work area. Customer advised that the issue was not with the unit towering on but with the door not shutting properly. Inspected door switches and found top door switch completely missing. It appears that the whole inner door lock latch board is broken. Ordering parts and office will need to reschedule customer due to out of stock parts. ; ordrng 1 WB02X21661 (microwave latch boar) and 1 WB06X10684 (lever) and 2 WB24X10180 (microwave primary sw)s and 1 WB24X10181 (switch monitor inter)

Near Sendero Ln, Woodway, TX 76712
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Arrived on site for customer complaint of condensation on outside of freezer door, found the condensation running on the outside of freezer door on the right side, ordering new door, gasket is sealing, cabinet is sealed with adhesive. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 LW11026425 (FREEZER DOOR)"

Near Riva Ridge Pl, Dripping Springs, TX 78620
Tyler  G.

Tyler G.

COOKTOP JENN-AIR JGC3536GS00 "Arrived on site for cooktop not working properly. Upon diagnosing the unit I found that the spark module and And main harness switches to the front right burner we’re not communicating with one another and I like the sparker tonight. I also found that the heat given off from the two front burners on the far left and far right side were causing the paint decal of the burner settings to wear off of the main cooktop panel. The middle burner of the cooktop started having issues at random every 10 to 15 times you would turn it on there would be a loud pop as if they were something trapped inside the gas line and not allowing gas come out. I spoke with Austin on whirlpool tech line sr# 7728461512, Who stated to me that the culprit behind why that middle burner is popping every now and then is more than likely due to the office housing I need the burner if it’s only happening every 10 to 15 times you turn it on as he stated that the valve itself would be OK but t

Near Goliath Dr, Belton, TX 76513
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Arrived on site and inspected refrigerator and found refrigerator doors are operating properly. Homeowner is closing fresh food door to hard and freezer door pops open Reported issue to techline 7728461818

Near Post Rd Dr, Austin, TX 78704
Jacob S.

Jacob S.

DRYER WHIRLPOOL WHD3090GW0 Arrived onsite for unit not heating or draining water to drawer. Tested unit. Unit was working but called Techline. Saying that unit should be working as designed. Unit should only get to just above room temp. 80 or possibly 90 degrees and unit could take up to 3 hrs drying time. Also to check coils and fan if unit is not getting any heat. Got Sr#7728464661. Request 2MAN. Rescheduled with customer ; ordrng 1 REQUEST (2MAN) and 1 W11088562 (motor-drve)

Near W 9th 1/2 St, Austin, TX 78703
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to inspect dishwasher with no water coming in. Upon further inspection, I opened the door and inspected the inner tub and found plastic debris under the float causing the float switch to engage. Also found glass debris in the drain filter. Removed all debris and tested the unit. Unit is operating as designed. No water leaks observed during service. Job completed."

Near Davis Mountain Cir, Georgetown, TX 78633
James C.

James C.

DRYER GE GTD42EASJ2WW Arrived on site and tested operation. Found play in drum assembly. Found all 4 slides have failed and rear bearing is failing as well. Unit will need new slides and bearing to repair. ; ordrng 2 WE3M51 (dryer bearing slide)s and 2 WE3M52 (dryer green bearing)s

Near Willow Dr, Cottonwood Shores, TX 78657
James C.

James C.

REFRIGERATOR GE GTS22KGNBRWW "Arrived on site and tested temperatures. Found freezer at 0 and fresh food at 35. Unit cooling properly. Is to,Ed was concerned about the time it took for unit to reach temperature. Instructed customer on unit operation and that there is a new type refrigerant used in this model and it takes 12-24 hours for unit to reach operating temperatures. Unit working as designed. Job complete"

Near Sunny Point Dr, Horseshoe Bay, TX 78657
David S.

David S.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for oven making a popping noise when heating. I inspected the unit and work area. I found the front left and right burner heads not igniting properly. I adjusted the valve stems and the burners are now igniting properly. I put the unit through a bake cycle. The only noises I heard from the unit are the normal pops and tinges from thermal water expansion. I spoke with the customer on how the unit operates and what noises to expect while in use. Job complete.

Near Beryl Woods Ln, Austin, TX 78728
David S.

David S.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave making a popping noise. I inspected the unit and found the blower door opening and closing audible. I tested the unit with a microwave safe dish in it . The unit heated and operated as designed. I spoke to the customer about the units operations and what noises they can expect to hear. Job complete.

Near Beryl Woods Ln, Austin, TX 78728
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL WFE515S0ES0 "Arrived on site and inspected range and found right front switch is failing and causing voltage to be sent to cooktop hot light. Replaced switch , job complete"

Near Thornton Rd, Austin, TX 78704
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDFE104DSS0 "Arrived on site and inspected dishwasher and found water is leaking from diverter, a new motor assembly will be needed to correct the leaking.; ordrng 1 WPW10605057 (pump and motor assy)"

Near Creeks Edge Pkwy, Austin, TX 78733
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL KEMC307KSS05 Arrived onsite and found unit in need of calibration. Calibrated unit for proper temp cycles. Advised customer on repair.

Near Taulbee Ln, Austin, TX 78757
Lou S.

Lou S.

MICROWAVE KITCHENAID KEMS308SSS05 "Arrived on site to inspect microwave/oven combo turntable not turning. Upon further inspection, I tested the microwave and found the turntable does not spin. Customer said the unit was very loud before it stopped working. I tested the turntable at the MW control P2-1 to 2 and it was bad. I removed the MW from the unit assembly and removed and replaced the turntable motor and placed the MW back onto the unit. Tested the microwave and it is operating as designed. Placed unit back in wall. Job completed."

Near Pipe Creek Ln, Georgetown, TX 78633
Lou S.

Lou S.

OVEN WHIRLPOOL WFG525S0HV1 "Arrived on site to inspect range possibly leaking gas. Upon further inspection, customer advised that unit is very hot while using the oven and they smell gas while the oven is being used. Upon further inspection, I tested the oven on Bake at 350 degrees. I could hear the ignitor arcing and then the burner came on. I removed the bottom drawer and could detect a small amount of gas odor, but it went away quickly. I found the burner air shutter wide open. I adjusted it and when the burner came back on, I did not smell anymore gas odors. I explained to the customer that the heat levels is determined by what temp the unit is being used due to the unit vents at the top of the cooktop just under the control panel. There’s nothing that can be done to change it. Tested the cooktop and all burners are operating as designed. No gas leaks detected during service, job completed."

Near Vaughn St, Georgetown, TX 78628
Paul R.

Paul R.

FREEZER WHIRLPOOL WRF989SDAM00 Arrived onsite on a no cool refrigerator to possibly replace sealed system components. I checked the system and found it low on charge. I found the RC evaporator housing discolored from a refrigerant leak. I replaced the RC evaporator & compressor. I installed a low side service tap on the compressor and installed a dye dryer. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.50 oz’s of R134A. I had a good frost pattern on the evaporator and good pressures. The unit is working as designed. Call complete.

Near Catwalk Ct, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB835DW5 "Arrived on site for washing machine that’s not functioning properly. Inspected unit and work area. Customer advised that the issue is with the unit not filling with water the way it should and half for clothes not coming out completely washed. Placed unit in service diagnostics and found an F2 E1 (UI stuck key) error code. Ran unit through an auto testing unit ran as designed. I did notice during the drain cycle that the unit was not making any kind of sounds when it drain. Found drain hose 2 1/2 feet into the drain pipe. Removed part of the drain hose to form a better fitting and unit was able to drain properly. I asked the customer if she was running next to loads and she advised that she was. Advised her with these newer units that they need to be washing similar clothes together (i.e. shirts with shorts and socks or towels with jeans, etc.) Went over user care guide and unit is working as designed. Call complete."

Near Heritage Pkwy, Axtell, TX 76624
Clif L.

Clif L.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range with a burner that will not ignite. Found left front burner igniter sitting too close to burner head causing ignition failure. Repositioned igniter and tested unit. Found all is functioning properly at this time.

Near Rockport St, Georgetown, TX 78633
David S.

David S.

DISHWASHER WHIRLPOOL WDF320PADS0 "Arrived on site for dishwasher top rack falling down. I inspected the unit and work area. I found the top rack missing the stops. I replaced the stops, and tested the rack. It is operating as designed. I spoke with the customer about the units operation and how to clean the filter. Job complete. No water leaks detected."

Near Arran St, Austin, TX 78754
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH78019HZ1 "Arrived to inspect microwave door issues.Found door was cracked, not allowing the door to close properly.Removed and replaced the door.Reassembled and unit tested as designed.Customer satisfied.Job complete"

Near County Rd 1045, Lampasas, TX 76550
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site to test unit for unit not starting. Test unit and found latch broken not locking door. Replaced latch test unit And unit test good job complete. No leaks present at this time

Near Entre Rios Blvd, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

RANGE AMANA ACR4303MFS2

Near N Valley Mills Dr, Waco, TX 76710
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived onsite and found switches causing open door error and f1e4 corrected issue. Corrected switch alignment and restored function. All checks good. Advised customer on repair.

Near W Rundberg Ln, Austin, TX 78758
David  Z.

David Z.

REFRIGERATOR JENN-AIR JS48SEDUDW15 Arrived on site to follow up on report that unit was not cooling after previous repair was done. Performed diagnostic and temp checks and found the freezer at -2 and RC at 36. Temps are normal. Advised customer on proper loading and to make sure vents aren’t obstructed and unit should be fine. This is a vacation rental and I let them know to relay this info to the customers. Call complete since no problem found.

Near Robbins Rd, Austin, TX 78730
Lou S.

Lou S.

RANGE WHIRLPOOL WFC150M0EB2 "Arrived on site to install previously diagnosed and ordered part. Due to the cooktop harness shorting out, I removed and replaced the harness and tested. When I tested the back left burner, the harness shorted out again. I found that the element was bad and will need to be replaced. I am ordering the element and another harness and left switch (just in case) and scheduled return Unit left unplugged for safety.; ordrng 1 W11371990 (ELEMENT) and 1 W11396691 (HARNESS) and 1 WP3149404 (switch-inf)"

Near Continental Ave, Liberty Hill, TX 78642
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for fridge having a burning smell. I gained access to the freezer evaporator and found the heating element covered in melting plastic. I removed the damaged heating element and replaced with new. I tested the element and unit operations. The unit is operating as designed. No water leaks detected.

Near Windroot St, Austin, TX 78728
David  Z.

David Z.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site to continue diagnosis on refrigerator that is no longer cooling in either compartment. Performed diagnostic and sealed system checks. Found compressor running and drawing 1.12 amps. Found no frost pattern on Evap, only an ice ball on the top right hand corner of the FC Evap. Unit will need a sealed system repair. . Ordering parts and customer to be rescheduled by office.; ordrng 1 W10276644 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near Jester Wild Dr, Austin, TX 78750
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site to replace cooling fan from previous diagnosis. Tested unit found thermostat sensor not working properly causing internal temp to fluctuate. Replaced cooling fan and thermostat sensor. Tested unit to 350, unit tests good. Job complete."

Near Honeybee Ln, Austin, TX 78737
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSSC42QVS02 "Arrived on site to diagnose one refrigerator that was freezing some items in the RC and also had an over temp alarm. Checked temps and found both temps good for RC and FC. RC at 37, FC at 0. Called tech line and spoke with Cathy SR7728466130. Cathy advised we replace the RC thermistor, if it goes out of range it will trigger the over temp alarm. Tested diffuser and it is opening and closing as it’s supposed to. All is working as designed now. Call complete."

Near Sierra Dr, Austin, TX 78731
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site and inspected refrigerator and found freezer temp is 12 degrees, fresh food temp is 40 degrees, used a thermocouple inside a bottle of water to check temperature, fresh food section temperature is set at 40° and freezer temperature is set at -2° customer is experiencing water and drinks freezing on the top and left of the fresh food section. Homeowner has a mercury thermometer on the middle shelf reading 33° on arrival. spoke with Techline and they recommended raising freezer temperature and recommended to customer that water and drinks not be set directly in front of damper vent. No further repair is required at this time, job complete 7728460246"

Near Twin Creek Dr, Manchaca, TX 78652
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT519SZDB05 "Arrived in site for fridge not cooling at all. I inspected the unit and work area. I gained access to the evaporator and found an ice ball on the cap tube. I inspected with my black light and found UV dye leaking from the lok ring. I am ordering a compressor, access valve, up dryer, evaporator, and LOKRING kit. The office will schedule for a sealed system repair.; ordrng 1 2HOUR (2 HOUR) and 1 LOKRING (LOKRING) and 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10913906 (coupler) and 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR ) and 1 WPW10143759 (dryer)"

Near Anderson Mill Rd, Austin, TX 78726
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived onsite for unit not washing. Tested unit. Found that motor was not starting cycle and just making noise. Replaced pump and motor. Tested unit. No leaks at this time. Job complete.

Near Norwood Rd, Austin, TX 78722
Tyler  G.

Tyler G.

WASHER WHIRLPOOL MVWB865GW0 Arrived on site for washer that had an LF air code and was shaking violently. Upon further inspection I found that the reason the low flow error code was appearing was because they had a water pressure issue with the cut off valve to the cold water behind the machine the customers that they would need to get a plumber out there to figure out why the water pressure to the washer is so low this in turn led to the reason why the machine was getting off balance the clothes would get wet during the fill and agitating cycles but when it came to the final rinse and spin cycles because it was taking so long for the washer to fill up and those clothes would not be leveled and would have an uneven distribution of water weight that would then caused the spin cycle to violently shake against the inside of the frame I informed the customer that once I get the water pressure issue taken care of and the machine can’t function with the proper amount of water that is shaki

Near Gulch Dr, , TX 76655
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for noisy dryer . Found motor was making dragging noise when turned bye hand . Replaced motor as well as pulley due to build up of something on roller. Cleaned lint out of unit . Unit is now operating normally. Job complete .

Near Duty St, Manor, TX 78653
David S.

David S.

WASHER WHIRLPOOL WFW8620HC1 Arrived on site for washer shaking while in use. I inspected the unit and work area. I pushed down on the wash basket and found the back of the basket warbling around. I gained access to the back of the washer and found the 2 shocks broken in the back. I replaced all four shocks and tested the unit. I found the unit operating as designed. No water leaks detected. Job complete.

Near Spring Hollow Path, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for cooling complaint. Removed compressor cover found dye in compressor compartment,checked low side pressure reading -20 traces source of dye to exchanger lines,uv dye around insulation going into liner called tech support

Near Mildred St, Austin, TX 78702
Clif L.

Clif L.

RANGE WHIRLPOOL WFE525S0JZ0 Arrived on site to replace panel for range. Replaced control panel. Found one panel defective that was sent today. I’ll text good at this time and no further repairs are needed.

Near Crazy Arm Rd, Round Rock, TX 78664
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL DU840SWLU0 "Arrived on site to test unit for not heating. Tested unit found heating element and connector burnt out. Replaced heating element and connector. Tested unit, unit works good. No leaks detected. Job complete."

Near Beard Ave, Austin, TX 78748
Tyler  G.

Tyler G.

DRYER WHIRLPOOL MED7230HW0 Arrived on site for dryer that was throwing a check let screen code. After checking the lint screen and pathways inside the dryer I could not find any clogs of any kind a check for air codes on the unit and there were also none. Unit had a full 240 V from the outlet. I went outside and immediately found that the exhaust vent on top of the roof for the dryer was completely clogged and recommended to the customer that they were going to need an immediate. Unit is working as designed call complete

Near Sandbar Cir, Belton, TX 76513
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF540PADM2 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Test unit and unit test good no leaks present at this time.

Near Clearwater Way, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QVS02 "Arrived on site to install ui control,installed ui control powered unit on unit powered on ui working correctly.

Near Chalk Knoll Dr, Austin, TX 78735
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KUDE70FXSS4 Arrived onsite and reoriented vent intake cover. as it seemed to be installed to let water flow freely into it. Advised customer on repair. Tested and did not replicate a leak. All checks good.

Near Oak View Dr, Austin, TX 78759
Wesley P.

Wesley P.

OVEN WHIRLPOOL KGRT607HBS4 Arrived onsite for broken door glass. Completed repair. All checks good.

Near Foxhound Trail, Austin, TX 78729
Lou S.

Lou S.

WASHER WHIRLPOOL LSQ9520LQ0 "Arrived on site to inspect washer not draining. Upon further inspection, I found the unit with no water in the basket. Customer advised that they were able to turn the timer to get the unit to drain. I tested the unit on a rinse and spin cycle and the unit dispensed water into the tub, but failed to advance to agitate, spin or drain. I could hear the timer making a loud noise while trying to advance. Also, I found the timer knob was broken when I attempted to remove it form the timer. I removed and replaced the timer and will have to order the knob. Tested the unit and it is operating as designed. No water leaks observed during service. Office to schedule return service when the knob arrives.; ordrng 1 W10807860 (knob)"

Near Mustang Island Dr, Georgetown, TX 78633
Noah D.

Noah D.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to inspect range for gas leak, upon inspection found the ,Amit old leaking, replaced manifold and tested for leaks, no problems found. Job complete"

Near Sowing Oak Dr, San Marcos, TX 78666
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KBFS25ETSS00 "Arrived on site to install gaskets per last technician, upon inspection found the gasket old and worn, replaced both and checked for issues. No problems found, complete"

Near Wild Cat Roost, New Braunfels, TX 78132
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found defrost failure due to shorted user interface. Replaced user interface and tested unit. Found all is working properly at this time. Homeowner will manually the refrigerator for 24 hours prior to resuming operation.

Near N Stone St, Round Rock, TX 78664
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the thermistor failure and ice built up on the RC evaporator, I removed and replaced the RC thermistor, fan scroll, UI and hv control. Tested the unit and it began to cool immediately. Recommended that the customer give the unit at least twelve hours to completely cool and approximately 24 hours for the ice to make. No water leaks observed during service, job completed."

Near Vista Heights Dr, Leander, TX
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer customer complaint of unit starting by itself and sensor light would blink, found failed control boards, I replaced controls and ran diagnostic test cycle, unit passed all tests."

Near Highlander Cove, Lakeway, TX 78734
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4850HW1

Near S IH 35 Frontage Rd, Austin, TX 78747
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for no heat dryer . Found one of the wires on motor harnes wasn’t connected in molex . Reinserted wire in plug . Unit is now heating properly . No lint build up at time of service . Job complete .

Near Robert Taft St, Manor, TX 78653
Paul R.

Paul R.

MICROWAVE KITCHENAID KEMS308SSS04 Arrived onsite for a wall oven that is not heating properly. Ms stated that it will heat but it will never reach set point temp. I tested the oven and found the bake element not heating. I explained to the customer that it could be a burned out bake element or a defective control.Call complete.

Near Tortuga Trail, Austin, TX 78731
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite and found all operating as designed but fan is burnt out causing overheating problem. Ordering fan to repair. ; ordrng 1 W11252443 (FAN)

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Clif L.

Clif L.

DRYER LG DLEX8377NM Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found roller broken. Replaced roller and tested unit. Found all is functioning properly at this time. Also performed full clean out for dryer.

Near Covington Cove, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to inspect refrigerator UI not responding and the unit turning off/on. Upon further inspection, I found the unit operating as designed. I placed the unit in diagnostics and when I checked the thermistor in step 1, the unit failed to respond. I took the unit out of diagnostics and then the unit shut down. I cycled the power to the unit and it would not start up, but it was getting voltage. I could hear the 3 way valve attempting to get into,home position, but wouldn’t. I contacted the previous tech that was having similar issues previously and after performing several voltage checks and everything checking good the unit intermittently would power up and begins cool with no issues. But when I cycled the power one more time while testing voltage to the inverter board, the unit failed to come back on but still had voltage. Finally after a while, the unit came back on and began to cool. Previous tech advised that the 3 way valve solenoid

Near Magona Trail, Georgetown, TX 78628
Robert J.

Robert J.

WASHER MAYTAG MHW5630HC0 Arrived on job for complaints of no water. Found switch for water level not working properly. Replaced switch and test.

Near W Ridge Rd, Martindale, TX 78655
Robert J.

Robert J.

WASHER MAYTAG MVWB865GC0 Arrived on job for complaints of damaged lid. Confirmed damage and replaced lid. No leaks detected at time of service

Near Linden Loop, Driftwood, TX 78619
Paul R.

Paul R.

RANGE WHIRLPOOL WEG745H0FH0 Arrived onsite for a range with the LF burner not working. Ms stated the burner will light but if it’s turned off after it lights and turned back on it doesn’t light again. I tested all the burners and found the burner cap on the LF burner not fitting correctly causing a floating flame when it would light. I swapped the LF and RF burner caps and tested the burners. Both burners had good flames. I found a draft coming from the AC vent in the kitchen causing lighting issues when the air was blowing. I showed this to ms and advised turning the microwave fan on low to prevent the draft. I showed ms how this would allow the burner to light correctly every time. The unit is working as designed. Call complete.

Near Trailside Bend, Round Rock, TX 78665
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, I tested the dispenser and water barely came out. I removed the filter and placed my bypass in the filter head and retested and unit continued to dispense slowly. I removed and replaced the filter head/reservoir and placed a new filter in and tested and it failed. I placed the customers universal brand filter in and the unit is operating as designed. No water leaks observed during service, job completed."

Near Round Mountain Rd, Leander, TX 78641
Noah D.

Noah D.

WASHER WHIRLPOOL WTW8500DW5 "Arrived on site to inspect washer for error codes during operation, upon inspection found a miscommunication error code, control was swapped out recently, replaced console to have matching programs. Job complete"

Near Summit Ridge, San Marcos, TX 78666
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for ice build up behind the crisper drawer. I inspected the unit and work area. I found the fresh food evaporator covered in ice. I put the unit into diagnostics mode and verified that the freezer and fresh food fans are activating. I tested the defrost bi metal and showed a good reading. I put the unit through test 38 and forced a defrost. The heating element in the freezer came on as designed. There is a miss communication between the UI control W11092503 and the fresh food evaporator thermistor w11033168. .; ordrng 1 W11092503 (panel-ui)

Near Whispering Woods Ct, Round Rock, TX 78681
Leonardo C.

Leonardo C.

DISHWASHER BOSCH SHX7PT55UC/04 Arrived on site to found new control board damage. Will order control board again 00752741 office to reschedule ; ordrng 2 00752741 (CONTROL MODULE )s

Near FM713, Lockhart, TX 78644
Leonardo C.

Leonardo C.

RANGE KITCHENAID KFED500EBS03 Arrived on site replaced board. Replaced board test unit and unit test good job complete.

Near Wright Rd, Buda, TX 78610
Noah D.

Noah D.

WASHER WHIRLPOOL MHW5630HC "Arrived on site to inspect washer for leaking out of front, Upon inspection found the drawer leaking, ordering drawer and dispenser. Office to reschedule; ordrng 1 W11169072 (DRAWER ) and 1 W11437244 (DISPENSER)"

Near Lonesome Creek Trail, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WEG750H0HZ0 Arrived on site to test unit for unit not staying on. Test unit and Lund unit not connected to WiFi. Advised customer unit needs to be connected to WiFi to get software updates. Helped customer connect unit and unit did software update job complete

Near Bobolink Cove, Kyle, TX 78640
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven light not turning on. Tested unit found relay on control board not closing causing light not to turn on. Ordering part W11126814(control board).. ; ordrng 1 W11126814 (CONTROL BOARD)

Near Goldilocks Ln, Manchaca, TX 78652
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HZ1 "Arrived on site to test unit for not igniting. Tested unit found bad oven bake ignitor. Replaced ignitor. Tested unit, unit works good to 350 degrees. Job complete."

Near Hot Spring Valley, Buda, TX 78610
Scott  M.

Scott M.

DRYER WHIRLPOOL WED8000DW4 "Arrived on site for dryer making a lot of noise when tumbling. Found front bottom left hand side dented and pushed up ,causing housing to push against blower wheel . Reshaped cabinet , unit is now operating normally now . No lint build up at time of service . Job complete ."

Near Bennett Ave, Austin, TX 78752
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to test unit for unit not operating. Test unit and found display frozen. Turned breaker off to reset board and unit was able to reset. Advised customer to connect unit to WiFi for software updates. Job complete.

Near Silverthorne St, , TX
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived onsite for a refrigerator that is not holding temps and is very hot around the sides. I asked the customer if the unit had been making ice ok and ms stated yes. I temped the FC and the RC and found the FC at 1 degrees and the RC at 36 degrees. Ms stated some things would freeze on the second shelf in the rear. I found the product pushed against the rear wall and explained the the product shouldn’t be pushed back past the shelves because it will restrict air flow and cause products to freeze. I went over install instructions with the customer because the unit is in a cabinet and it is tight on both sides restricting air flow to the condenser and fan. I explained this was causing the excessive heat under the cabinet above the refrigerator. Ms stated they would get the cabinet repaired to resolve this. The unit is working as designed. Call complete.

Near Sumac Dr, Austin, TX 78731
Robert J.

Robert J.

OVEN WHIRLPOOL WFG320M0BS3 Arrived on job for complaints of oven not working. Found the regulator for oven in off position. Switch to on position now oven lighting.

Near Grand Summit Blvd, Dripping Springs, TX 78620
David S.

David S.

REFRIGERATOR KITCHENAID KRMF706ESS01

Near Hidden Glen Ct, Round Rock, TX 78681
Richard P.

Richard P.

WASHER WHIRLPOOL WFW9400SW03 Arrived onsite for the washer leaking water into the tub while turn off. During testing found that the water valve was not closing all the way alllowing water to leak into the tub . Replaced water valve assembly and washer tested good and no leaks .

Near Magnolia St, Lockhart, TX 78644
Al R.

Al R.

WASHER WHIRLPOOL WFW95HEDC0 Called Whirlpool Tech line and spoke with AUSTIN SR#7728360529Clean washer is once a month or 30 loads is recommended by whirlpool.Customer says she only cleans unit when she thinks about it.Ran a quick wash cycle and unit tested as designed.Cleared error code and even all the customer to wash a load of towels on quick wash and unit tested as designed without errors.AUSTIN recommended no parts needed .All water lines were dry at the time of service.Job complete

Near South St, Lampasas, TX 76550
David S.

David S.

OVEN WHIRLPOOL WFG715H0ES0 "Arrived on site for range not heating properly. I inspected the unit and work area. I found the light bulb housing stuck, I was able to remove the housing and found the bulb to be bad, I checked the light bulb socket and found the socket receiving 120v. I reinstalled the bulb housing and I ensured it is easily removable. I did a temp test on the unit and found preheat got to 370. I opened the door and let the temp drop. The unit cycled on and heated to temp 370 and cycled off the heat. The unit cycling with a 20 degree difference. The unit is operating as designed.

Near Wills Loop, Austin, TX 78717
David S.

David S.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for fridge door not sealing properly. I inspected the unit and work area. I found both doors sealing properly. I felt proper resistance when trying to open the door. When closing the door it is being pulled into fridge as designed. The unit is operating as designed, and the doors are sealing as designed. Job complete. No water leaks detected."

Near Wills Loop, Austin, TX 78717
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator ice maker not making ice. During testing found that the ice maker was not plug in. Plug ice maker harness in and ice maker tested fine it went through a full cycle and it filled with water. Complete called tech line Sr # 7728460155.

Near Violet Ln, Kyle, TX 78640
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL CEM2745FQ0 "Arrived on site for dryer that’s not heating. Inspected unit and work area. Removed bottom panel and tested thermal cut off, fuse, element, and high limit thermostat. All checked good. Tested voltage at terminal block and found 120 V from L1 to neutral and L2 to neutral and 204 V from L1 to L2. I called commercial tech line to try to figure out how to jump the machine without using coins and ask for any other information. I spoke to Jerry and he had me check wiring at the timer. All checks ran good. He advised me to have the customer give us coins to run the cycle because he advised everything seemed to check out. The customer old coins out of the coin box and started up the unit. Unit is heating and working as designed. I advised the customer that If they have problems with the unit completely drying their clothes, their vent hose is an extended vent hose and may cause issues with drying completely. Advised them to shorten the hose

Near I-35, Waco, TX 76706
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS576FIDM00 Arrived onsite for unit not dispensing water with a new water filter. Took out water filter. Tested unit. Water was coming out with good pressure. But customer says after a few days the water will trickle once again. Filter housing needs to be changed out.

Near E 12th St, Austin, TX 78702
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for washer tripping breaker. Upon arrival I immediately saw the washer was connected to a gfci outlet. I called whirlpool tech line and spoke with Steve (sr# 7728465555), who instructed I use an extension cord to be able to connect the washer to a dedicated non-gfci outlet and run an automatic test on the unit. He said that if all ran well and no error codes were present with the unit after test then unit would be fine and that the gfci would need to be replaced with either a high grade gfci or simply a regular outlet. After running test there were no error codes that popped up.unit is functioning as it was designed. Instructed customer to have an electrician to swap out gfci for better version or plain 120v outlet. Call complete"

Near Steamboat Dr, Hewitt, TX 76643
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site to install new filter head as well as filter plate assembly after installing new parts I retested the entire filter system and everything is working perfectly there were no leaks before during or after repair and customers are ready to use their water dispenser whenever they need to. Call complete

Near Farm-To-Market 2086, Temple, TX 76501
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to install previously ordered part.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete

Near Atkinson Ave, Copperas Cove, TX 76522
David S.

David S.

DRYER MAYTAG MGDB765FW0 "Arrived on site for dryer not drying properly. I tested the unit and found the igniter coming on and the flame lighting but only staying lite for about 30 seconds and lighting again 2 minuets later. I replaced the thermal cut off, flame sensor, coils and control. I tested the unit again and got the same result. I removed the vent from the unit and found they cycles for heating are working properly. I spoke with the customer about the air flow being restricted. I found out they had a company come out and clean the vents but never checked the vent exit in the roof, I let the customer know if they never cleared the vent exit it’s self there is likely a restriction or build up there cause I hen dryer to not heat properly. Job complete."

Near Poncho Springs Ln, Austin, TX 78717
James C.

James C.

WASHER MAYTAG MVWB835DC4 "Arrived on site and tested operation. Found left hinge has failed and caused door to break at corner. Also found fault for water temp sensor. Found sensor to have failed. Also found gear case has failed and is making a grinding noise while spinning and agitating. Unit will need new gear case, slider, lid, hinge and valve to repair. ; ordrng 1 W10734521 (slider) and 1 W10811956 (GEAR CASE) and 1 W11256781 (lid) and 1 W11401116 (HINGE)"

Near Amy Cir, Marble Falls, TX 78654
David S.

David S.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for washer angle having no power. I inspected the unit and work area. I found mai harness burnt at the junction. I inspected the power cable and it showed good continuity in the wiring. I replaced the main harness. I powered the unit on and tested all functions. The unit is operating as designed. Job complete.

Near Hubert R Humphrey Rd, Manor, TX 78653
David  Z.

David Z.

DISHWASHER KITCHENAID KUDE70FXSS4 Arrived on site to diagnose dishwasher with control locked console. Unlocked console using the unlock button. Showed customer which key to hold down to unlock console. Ran diagnostic cycle and confirmed all is good. Call complete.

Near Merrywing Cir, Austin, TX 78730
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for replacement of freezer door, icemaker, & jumper wire. After inspecting original diagnosis of freezer door I found that the freezer door itself is functioning fine also the icemaker does appear to be able to call for water and harvest just like it should and after running diagnostics on both the icemaker in the thermistors in the freezer in the fridge I found that everything was functioning as designed. The problem I found that was causing the freezer to allow too much cold air into the refrigerator and freezing everything on the fresh fruit side was due to the fact that the dampener motor located in the fresh meat section was bad and at certain points it would get stuck open and then another situations it would be stuck closed and not allowing the cold air to fluctuate through the unit as it should. At this point in time the dampen the motor will need to be replaced in order to allow proper air fluctuations between freezer and fr

Near Samson Dr, Lorena, TX 76655
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived on site and tested operation. Found when all doors closed the control loses power. Found control has failed. Installed new control and tested operation. Unit tests good. Job complete

Near Ranch Rd 2900, Llano, TX 78643
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived onsite for unit over freezing. Looked at unit. Found that freezer door was not shutting properly. Ordered parts. Rescheduled with customer. ; ordrng 2 W11265130 (slide)s and 1 WP12466115SP (light switch)

Near Tom Miller St, Austin, TX 78723
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00

Near Spicebrush Dr, Austin, TX 78759
Wesley P.

Wesley P.

FREEZER WHIRLPOOL KUDF204ESB00 Arrived onsite and found ice build up in Evap drain pan. Melted ice and advised customer to let unit thaw for 24 hrs. Advised customer on repair

Near Lost Horizon Dr, Austin, TX 78759
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4850HW "Arrived on site and inspected dryer and found it is heating properly but there is no airflow, removed vent hose from dryer and airflow has returned. Home was the model and washer and dryer sat unused. Vent to exterior is clogged or stuck. No further repair is needed at this time, job complete"

Near Bichon Bnd, Austin, TX 78748
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL ED5PVEXWS00 "Arrived on site for unit temps running erratically. Found thermostat failing ,also start relay would click a couple times before it would kick on compressor . Replaced both thermostat and relay . Unit is starting and cooling properly now . No water leaks detected at time of service.job complete ."

Near Donovan Cir, Austin, TX 78753
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for top rack adjusters broken. Saw broken adjusters and stoppers. Called landlord. Got authorization to replace parts. Replaced both parts. Tested unit. Unit test good. No leaks at this time. Job complete

Near Robert Browning St, Austin, TX 78723
Jonathan M.

Jonathan M.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for dishwasher that still not washing dishes. Inspected unit and work area. Opened up inner door and found motor connector removed from control. Attempted to reattach but connector would not clip. Removed connector and found the control side connector broken. Replaced control and reconnected wash motor harness. Unit is now working as designed. Call complete.

Near West, TX 76691
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KURR104ESB00 "Arrived on site for no cool. Found control on and off buttons unresponsive,removed ui control found harness and wires corroded that caused wire to break in harness,called tech support

Near Lynchburg Dr, Austin, TX 78738

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