Service History 58 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78726

Miguel

Job Details: 08/19/2025

Arrrives on site for icmeaker stopping and not making ice. Customer has to keep reseting. Verified water is coming in well. Temperature is good at 2f. Replaced icemaker. Verified operarion. Call complete. W11700250

We serviced a

WHIRLPOOL COOKTOP

Model SC8720EDB4

Near Austin, Texas 78717

Miguel

Job Details: 08/19/2025

Arrived on site with parts ordered. Removed and replaced all knobs. Verified operation. Call complete. WP7733P184-60

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Buda, Texas 78610

Leonardo

Job Details: 08/19/2025

"Arrived on site to diagnose unit for extended dry times. Verified supply voltage to the unit voltage within specification. Removed rear panel to inspect components. All sensors and thermostats tested within range. Heating element tested good for continuity and proper resistance. Blower wheel and housing inspected no obstructions or damage found. Ran unit and confirmed heating element is cycling on and reaching proper operating temperature. Noted restricted airflow when exhaust duct is connected. With duct removed, airflow increased to normal levels. Advised issue is related to external venting. Unit operating as designed. Job complete."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near New Braunfels, Texas 78130

Brandon

Job Details: 08/19/2025

"Arrived on site for customer complaint of unit not starting a cycle. Found water supply lines shut off, I turned on water and tested, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Marion, Texas 78124

Brandon

Job Details: 08/19/2025

"Arrived on site for customer complaint of ice door not closing fast enough and ice cubes getting stuck in between ice door and ice chute and dripping. I inspected ice door operation, unit is working as designed."

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Austin, Texas 78734

James K

Job Details: 08/19/2025

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11413567 console. Tested unit and now unit is functioning as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN502ESS02

Near Austin, Texas 78735

James K

Job Details: 08/19/2025

"Arrived on site for for top door hinge making noise. Upon arrival, found top left hinge extension coiling from the bushing when opening door to certain extent. Unit needs new hinge kit. Ordering W11171640 hinge shim kit (2), W11416733 extension left and W11418227 extension right. Follow service pointer W11170909. No water leaks detected at this time. No parts replaced. Office to reschedule ; ordrng 2 W11171640 (Shim hinge kit)s and 1 W11416733 (Extension left) and 1 W11418227 (Extension right)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Austin, Texas 78745

James K

Job Details: 08/19/2025

"Arrived on site for unit lid locked. Upon arrival, managed to get the door open. Proceeded to inspect load sizing and found 1 big bath towel with assorted clothing items and the towel was clumped and leaning on one side. Removed all items and found suspension was good. Ran diagnostics and passed with no issues. Customer understood not to load 1 big bath towel. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Austin, Texas 78617

James K

Job Details: 08/19/2025

"Arrived on site for unit not heating. Upon arrival, checked for airflow and found test to pass. Proceeded to check incoming voltage and found it was good. Proceeded to check hi limit thermostat and found OL. Proceeded to replace 279816 hi limit tstat and 279838 heating element. Tested unit and now unit is functioning as designed"

We serviced a

JENN-AIR COOKTOP

Model JGCP548HL00

Near Leander, Texas 78641

Brandon B

Job Details: 08/19/2025

"Arrived on-site to install ordered parts. I installed 3 cooktops, all burners caps, 2 grates, 3 burners and the trim. All parts with rust have been replaced. Customer was in a meeting so she couldn't sign."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78744

Justin

Job Details: 08/19/2025

Arrived on site drain pump constantly running. Ran diagnostics and found error code f3 e1 pressure system failure. Replaced control under s codeS153EB. Tested and unit is now functioning properly. Job completed

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL07

Near Dripping Springs, Texas 78620

Luis

Job Details: 08/19/2025

"Arrived on site for water leaking. Found water leaking into ice container,removed drawer,removed icemaker found obstruction in full cup also found corner of liner damaged uploaded pic. Called tech support sent pictures to tech support per tech support customer to contact jenn air customer support. Removed obstruction in icemaker reinstalled icemaker.ran harvest test passed icemaker filled with water no leaks. SR 7742227116 800-536-6247 (800-JENNAIR)."

We serviced a

WHIRLPOOL OVEN

Model WGE745C0FS05

Near Austin, Texas 78617

James K

Job Details: 08/19/2025

"Arrived on site for unit not heating properly and upper oven handle trim faulty. Upon arrival, customer stated glass cookware shattered inside oven near end of the night. Customer does not remember if the oven was hot when issue occurred. Also, upon inspected the shatter glass, the door handle trim became faulty. Proceeded to replace W10877562 upper door and tested upper oven. Made sure heating element was secured. Ran test cycle and found upper oven heating properly with the proper temperature swings. Did not inspect any abnormal behavior with the oven. Informed customer and understood and will monitor unit. Unit is functioning as designed."

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Round Rock, Texas 78681

Miguel

Job Details: 08/19/2025

"Arrived on site for washer not draining well. Also the tub cover was breaking. Found f3e1, f5e1. Cleared and ran test. All components pass. Checked pressure tube. Will need new control. Also ordering lock in case. Office will call to schedule; ordrng 1 W11657965 (Control) and 1 W11744742 (Harness) and 1 WPW10556325 (Tub ring)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Elgin, Texas 78621

Matthew

Job Details: 08/19/2025

Arrived on-site for f1e1 Error. Confirmed control error. Replaced and tested at 350 degrees. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WOEC5030LZ00

Near Manor, Texas 78653

James K

Job Details: 08/19/2025

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11033422 interlock harness. Tested unit and now unit is functioning as designed"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Round Rock, Texas 78665

Andrew P

Job Details: 08/19/2025

"Customers stated that no matter the load size, the unit would bounce and shake checked tub, and there seemed to be quite a bit of movement in the tub Removed and replaced all 4 shock absorbers. Tested unit it with load in spin and it was spinning fine, with normal vibration."

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Kyle, Texas 78640

Leonardo

Job Details: 08/19/2025

Arrived on site to replace sensor and sensor harness and orifice holder. Replaced all parts test unit by pre heating to 350? and unit pre heated correctly with in range. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near San Marcos, Texas 78666

Leonardo

Job Details: 08/19/2025

"Arrived on site to inspect unit for light not turning off. Pulled unit out and removed oven to access the wire harness. Traced wiring for the door latch and found the harness not connected properly. Secured the connection. Tested unit, and the light is now functioning as designed. Unit operating correctly. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Austin, Texas 78738

Joe Z

Job Details: 08/19/2025

"Arrived on site for pool of water under unit when steam feature is used. Upon arrival, inspected unit. I do not see any obvious leaks. Replaced valve assembly W11611436. Did vent test and is poor for electric dryers. Advised customer to have ventilation reinstalled cleaned. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Marion, Texas 78124

Brandon

Job Details: 08/19/2025

"Arrived on site for customer complaint of door not closing properly. Found unit needed to be leveled and mounted correctly. After leveling and mounting properly, door is now closing as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Georgetown, Texas 78633

Jonathan M

Job Details: 08/19/2025

"Arrived on site for refrigerator that is not making much ice. Inspected unit and work area. The customer advised that the unit will make one or two batches of ice every few days. He stated that it does not produce ice consistently. I checked temperature in the freezer section and found it at 8?F. I checked the icebox temperature and found it at 12?F. I ran the unit through diagnostics and found all tests pass. I found no visible signs of a defrost issue in either compartment. I did find the ice maker error codes read and E5 (timed ice making) indicating a cooling issue. I gained access to the compressor and found the compressor overly hot. I spoke to PR and was advised to check the condenser coils. We found lint buildup on the condenser coils. He advised to remove that and to have the customer monitor the unit over the next few days. He advised to make no further repair at this time and if the customer calls back, we will order sealed system components. The unit is working and operating as designed. Call complete. No parts were installed."

We serviced a

WHIRLPOOL DRYER

Model WED8900BC0

Near Georgetown, Texas 78628

Andrew P

Job Details: 08/19/2025

Removed and replaced operating thermostat. Advised cx that she needs to get vent cleared if she has not done so already. Tested unit it and it heats fine.

We serviced a

WHIRLPOOL OVEN

Model WOED3030LS00

Near Georgetown, Texas 78628

Andrew P

Job Details: 08/19/2025

"Cx stated that she would use both ovensthat the breaker would trip. Ran broil in both ovens for about 10 minutes. No issues. Ran upper oveb to 400 and no issue, turned on lower oven and set to 400. Both ovens reached temp. Reset both ovens to 450 and both ovens got to temp with no issues. This a double wall oven. If cx calls back in for same issue Will need to order the bake and broil element for the lower oven as well"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near New Braunfels, Texas 78130

Leonardo

Job Details: 08/19/2025

"Arrived on site to inspect unit for left front burner not igniting properly. Tested unit and found the igniter sparking but not making proper contact for ignition. Further inspection found the burner head leaning due to the orifice holder not being seated correctly. Secured the orifice holder and reassembled components. Tested unit, and the burner is now igniting immediately. Job complete."

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Georgetown, Texas 78633

Jonathan M

Job Details: 08/19/2025

"Arrive on site for a dryer that is not starting. Inspected unit and work area. The customer advised that they had their electrical fixed, but the dryer still will not start. I tested the dryer and confirmed the customer's complaint. I gained access to the terminal block and found proper voltage and polarity going to the unit. I unplugged the machine and gained access inside. I found the thermal fuse showing continuity indicating a good circuit. I gained access to the control and checked resistance through the motor windings. I found it showing open indicating an issue with the motor or the thermal fuse (which had been verified as working). Ordering the motor and will return with the control as well. The office will need to contact the customer about a return date due to limited parts availability. No parts were installed. ; ordrng 1 W11782457 (Control) and 1 W11549461 (Motor) and 1 WP697772 (Blower wheel)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Jarrell, Texas 76537

Jonathan M

Job Details: 08/19/2025

"Arrived on-site for a washing machine that continually drains and won't advance. Inspect a unit and the work area. The customer stated that the machine just continually drains and will not advance through any portion of the cycle. I ran the unit through diagnostics and found F1 E1 (main control failure), F9 E1 (long drain), and F3 E1 (pressure system fault) error codes. I checked the pressure hose and did not find any kinks or debris inside of it, causing an issue. I did find that the customers unit qualifies under a service project to replace the control (W11766193). I replaced the control and calibrated the unit. I ran the unit through diagnostics and found the unit working and operating as designed. Call complete. W11608056."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Jarrell, Texas 76537

Jonathan M

Job Details: 08/19/2025

"Arrived on site for a range that is not reaching target temperature. Inspected unit and work area. The customer advised that the oven seems to be about 20? off on the low side. I ran the unit up to 350?F, and did confirm that the average temperature was fluctuating about 15? lower than expected. I calibrated the unit up twenty degrees and tested the unit again. I found temperatures fluctuating between 310?F and 389?F, averaging the temperature of 349?F. The unit is now working and operating as designed. Call complete. No parts were installed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS00

Near Austin, Texas 78747

Luis

Job Details: 08/19/2025

"Arrived on site. Per customer water would fill icemaker tray continuously and water would leak from housing, customer turned off water source.Removed deli drawer found ice build up in pan,turned on water source ran icemaker test E 5 error,tested water dispenser passed no issues,due to unit randomly filling icemaker housing with water ordering ui will replace ui,main control,icemaker and will clear ice from drain. ; ordrng 1 W11728331 (Ui) and 1 W11087201 (Heater)"

We serviced a

WHIRLPOOL DRYER

Model WED8900BC0

Near Bartlett, Texas 76511

Jonathan M

Job Details: 08/19/2025

I arrived on site and friends for a dryer that is not drying clothes and has a broken vent cover. Inspected unit and work area. I checked voltage going to the dryer and found proper voltage and polarity. I gained access underneath and found the heating element. Red wire completely burned off the element. I went to order the harness and found a repair kit for the element wiring. Ordering the repair kit and rescheduled the customer to 8/26. No parts were installed.; ordrng 1 279457 (Heating element wire repair kit)

We serviced a

WHIRLPOOL COOKTOP

Model WEE750H0HZ5

Near Austin, Texas 78748

Joe Z

Job Details: 08/19/2025

"Arrived on site for hot surface light remains on. Upon arrival, this is a new unoccupied home. inspected unit and verified issue. Inspected unit and found harness connection to warming zone burner was not connected. Secured connection and test unit. Unit is operating as designed. Job complete there is no one on site to sign off completion of repair"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Austin, Texas 78744

Joe Z

Job Details: 08/19/2025

"Arrived on site to apartment 3203 for not making ice. Upon arrival, test unit and on off switch is not responding. Am getting 120 from ice maker harness. Replaced icemaker W11700250. Test unit and operating and filling correctly. No leaks present. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, Texas 78754

Joe Z

Job Details: 08/19/2025

"Arrived on site for continued issues with loss of cooling . Upon arrival , inspected unit. Evaporator is totally incased in ice. Contacted Techline and spoke with Dylon. Explained all that has been tested and done. Customer has been given instructions for thawing unit. Need to test Dc voltage to thermistor at evaporator . Check 2 pink wires for 5dc with thermistor disconnected and test dc voltage with thermistor connected to see if there is a drop in voltage . If there is drop then there is break in cabinet. SR#7742230196. Rescheduling and returning with additional supply from GC. Send JZ only; schdld next appmnt for 8/26 TUE !"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Pflugerville, Texas 78660

Andrew R

Job Details: 08/19/2025

Arrived onsite for unit stuck in drain again. I confirmed a F3E1 is present and unit won't stop draining. Indication that a fault control was installed is present. I replaced the control and plugged unit in. I was unable to run a full test however unit will not jump to drain and continue to run. Call complete. No leaks. Installed W11607637 CONTROL.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near San Marcos, Texas 78666

Brandon

Job Details: 08/19/2025

"Arrived on site to replace previously diagnosed parts. I replaced washer basket, unit tested good. Part used w10554251"

We serviced a

WHIRLPOOL RANGE

Model WFG520S0AS1

Near Cedar Park, Texas 78613

Brandon B

Job Details: 08/19/2025

"Arrived on-site for a gas leak. Customer said it smells when preheating. The bake burner is igniting and burning perfect. The boil element is getting way to much air and not burning correctly. I adjusted the intake and it's burning much cleaner. Found no leaks at the valve. I explained that during preheat, a faint smell is normal. Also since it goes away, there's no leak. Called safety sr#7742207075"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDM04

Near Austin, Texas 78753

Andrew R

Job Details: 08/19/2025

Arrived onsite for unit creating condensation. I found the gaskets to be sealed correctly. Fan is running. I found customer blocking the top freezer vents and the top refrigerator vents. I explained to the customer that this causes a airflow issue and is causing the condensation to occur. I noticed the icemaker fill tube too short and possibly causing a leak. I replaced the fill tube and adjusted it accordingly to be near the icemaker and close total touching. The unit fills as designed and now operates as designed. Call complete. No leaks. Installed WPW10496649 FILL EXTENSION.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Kyle, Texas 78640

Brandon

Job Details: 08/19/2025

"Arrived on site for customer complaint of loud noise and sometimes not cooling. Found fill tube extension was out of place causing water to leak onto fan motor, freeze fan blade and lose cooling ability. I put extension back in proper position, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ00

Near Cedar Park, Texas 78613

Brandon B

Job Details: 08/19/2025

Arrived on-site for water leaking. Found the ice tray was out of place so water was dumping out. I put the ice tray in place and unit is working as designed. No parts used.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Austin, Texas 78757

Andrew R

Job Details: 08/19/2025

Arrived onsite for dishwasher leaking. I ran the unit and found no leaks occurring. Customer stated the leak was at the top left and running down. I found the vent to be good and the tub gasket good. Could not replicate leak as the unit is operating as designed and no leaking occurred. Call complete. No leaks. No parts installed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Marion, Texas 78124

Leonardo

Job Details: 08/19/2025

"Arrived on site to diagnose unit for no wash operation. Verified unit fills with water but circulation does not initiate. Checked voltage supply to the wash motor and confirmed proper voltage present. Motor failed to engage despite correct supply. Determined wash motor failure. Replaced sump and motor assembly. Performed operational test cycle; unit filled, motor engaged, and proper wash circulation established. Verified proper drain and checked for leaks. All functions tested within manufacturer specifications. Job complete"

We serviced a

KITCHENAID OVEN

Model KOEC530PSS01

Near Leander, Texas 78641

Brandon B

Job Details: 08/19/2025

Arrived on-site for oven not reaching the set temperature. I heated to 350 and recorded the average. I increased the calibration by 10 and now the average temp is correct. Unit is operating as designed. Nobody is available to sign.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78758

Andrew R

Job Details: 08/19/2025

Arrived onsite for dryer making noise. I confirmed noise is occurring. I found the blower wheel cracked causing the noise occurring. I re0laced the wheel and tested. Unit is now quiet and no unusual noise is heard. Call complete. Installed WP697772 WHEEL.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Austin, Texas 78729

Andrew R

Job Details: 08/19/2025

Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Temple, Texas 76502

Jonathan M

Job Details: 08/18/2025

"Arrived on site for a washing machine that is making abnormal sounds during agitation. Inspected unit and work area. The customer advised that they're not exactly sure what's going on, because the unit it made a weird sound during one of the washes but hasn't made the noise since. They also advised that the unit has been going off balance more often than normal. I checked the suspension and found the suspension was good. I found the basket wobbling on the drive shaft indicating a hub issue. I found that wash plate seized onto the drive shaft and I had to break the agitator in order to fix the hub assembly. I replaced both parts and gained access underneath. I found the belt and cam worn, potentially, causing abnormal sounds. I replaced both those parts and tested the unit. The unit began to work and operate as designed with no abnormal sounds during operation. Call complete. W11239857, W10902814, W10528947, and W10721967."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Georgetown, Texas 78628

Justin

Job Details: 08/18/2025

Arrived on site to repair previously diagnosed issue unit needs new freezer door ice maker tube frozen. Replaced door and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78732

Wesley

Job Details: 08/18/2025

Arrived onsite to shop and found refrigerator operating with report of poor freezer cooling. Unit was plugged in and working at time of service. Entered diagnostics and attempted to force a defrost heater function. Defrost heater would not energize. Found dislodged wire in to the heater. Repaired by securing connection. Unit is now operating as designed. No parts.

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Leander, Texas 78641

Daniel A

Job Details: 08/18/2025

"Arrived on site to inspect oven powering on but has dead display. Upon further inspection I gained access to to the control and ui and found that control was supplying proper voltage to ui. The UI display had failed internally. I replaced the console and the unit is now operating as designed. W11659257. Vacant home, no one on site to sign"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Leander, Texas 78641

Daniel A

Job Details: 08/18/2025

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control per s153eb and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11608056"

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Leander, Texas 78641

Daniel A

Job Details: 08/18/2025

Arrived on site to install previously diagnosed and ordered part per previous technician. I gained access to the rear of the unit and found both TOD to be without issue. I verified proper incoming voltage. I tested the oven and checked voltages to the elements and voltages check good and elements are operating as designed. I tested the oven at 350 and monitored preheat and cycling. The oven is heating and operating as designed.

We serviced a

KITCHENAID OVEN

Model KOEC530PSS01

Near Leander, Texas 78641

Daniel A

Job Details: 08/18/2025

"Arrived on site for oven door not closing properly. Upon further inspection the customer pointed out that the door was raising and then falling on the left side when you close it. I found the action of the door to be operating as designed, however upon close inspection the door was sitting a bit uneven due to the hinges. I replaced the left and right hinge and the door is now even. I explained to the customer that the way he is observing the door close is how it is designed as it has a special hinge that is designed for soft close. If there is an attempt to force close, the raising will be more noticeable. This is just how the hinges are designed and nothing can be done to change this rising and falling on the left side. The oven is operating as designed. W11665203 W11665204. No one on site to sign"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Cedar Park, Texas 78613

Daniel A

Job Details: 08/18/2025

Arrived on site to install previously diagnosed and ordered part. I installed the valve and reassembled and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11688995

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW3

Near Leander, Texas 78641

Daniel A

Job Details: 08/18/2025

"Arrived on site to inspect washer no starting a cycle and just filling with water. Upon further inspection, I placed the unit into diagnostics and observed error code F7E6 (motor fault) I gained access to to the underside of the machine and found that the connector to the motor was disconnected. I reconnected the motor and tested the machine. The machine is now operating as designed. No water leaks observed during service. No parts installed"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Leander, Texas 78641

Daniel A

Job Details: 08/18/2025

"Arrived on site install previously diagnosed and ordered parts per previous technician. I installed removed and installed the gearcase, splutch, belt, and basket. I reassembled the machine and recalibrated and tested. The machine is now operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Gatesville, Texas 76528

Jonathan M

Job Details: 08/18/2025

Arrived on site for a refrigerator that is still not making ice. Inspect the unit and work area. I checked temperature in the freezer and ice box and found the freezer at 10?F and the ice box at 60?F. I ran the unit through diagnostics and found the freezer.Evaporator fan not running. I checked voltage to the fan and found proper.voltage. ordering the freezer evaporator fan assembly and rescheduled the customer to 8/25.; ordrng 1 W11452196 (Fc evaporator fan)

We serviced a

MAYTAG WASHER

Model MVWC555DW1

Near San Marcos, Texas 78666

Brandon

Job Details: 08/18/2025

"Arrived on site for customer complaint of unit not draining. Found issue with the drain pump. I replaced the drain pump, unit tested good. Part used w10876600"

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Driftwood, Texas 78619

Leonardo

Job Details: 08/18/2025

"Arrived on site to test unit for a long beeping sound during operation. Ran diagnostics and found no error codes in the system. Customer stated they had previously reset the unit by unplugging it for a few minutes and plugging it back in, after which the unit has been working as designed. Ran a full test cycleno error codes and all functions operating properly. Communication between components is normal. Performed a hard reset as a precaution. Job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Wimberley, Texas 78676

Luis

Job Details: 08/18/2025

"Arrived on site . Replaced the compressor,drier,evaporator, recirculating pump,thermistor and main control,vacuumed system down unit kept vacuum recharged system to manufacturer spec ran compressor test good frost formation on evaporator plate. Reassembled unit installed back cover ran diagnostic all test passed no leaks at tubing or connections. W11542867,w11034363,wpw10511923,w11367893,w10843121,w11506635,wpw10218037,w11735041"

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Hutto, Texas 78634

Justin

Job Details: 08/18/2025

Arrived on site for range door loose. Inspected unit and found door handle broken. Ordering handle and screw return visit 8/21; ordrng 1 W11730234 (Handle) and 2 W10896982 (Screw)s

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near New Braunfels, Texas 78130

Brandon

Job Details: 08/18/2025

"Arrived on site for customer complaint of unit tripping the breaker. I replaced control, bake element, and broil element under S941EF. I removed ground screw and set temperature at 400. Unit tested good at time of service. Parts used w11182108, w10856603, w11707168"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near New Braunfels, Texas 78132

Brandon

Job Details: 08/18/2025

"Arrived on site for customer complaint of door sealing issues. Found out that the unit was not installed properly according to customer the door was crooked. The builder came and adjusted the leveling and that seemed to correct the issue. The cabinet drawer to the left of the the oven did have some heat damage, but the door is now sealing properly and ambient temperature is within tolerance."

We serviced a

WHIRLPOOL OVEN

Model WOED5030LZ00

Near Round Rock, Texas 78665

Andrew R

Job Details: 08/18/2025

Arrived onsite for unit not showing correct functions on display. I found the display showing the wrong model number. When entering diagnostics to reprogram the console to the correct model I found the console to no reprogram. I replaced the console and was able to reprogram under the correct model. Unit now shows all functions and operates as designed. Call complete. Installed W11659265 CONSOLE. (Under 90 day warranty.)Called techline to document. SR 7742211403.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC3SHEXNS03

Near Georgetown, Texas 78633

Andrew P

Job Details: 08/18/2025

Found ice guide from ice maker had popped loose. Snapped guide back into place and ice is dispensing fine.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Georgetown, Texas 78626

Brandon B

Job Details: 08/18/2025

Arrived on-site for dishwasher not working. Found the pump wouldn't start in diagnostics. I replaced the pump/motor and tested the unit. Everything is working as designed. No leaks while on-site. Used w11613479

We serviced a

WHIRLPOOL OVEN

Model WOED5030LZ01

Near Temple, Texas 76502

Robert

Job Details: 08/18/2025

"WOED5030LZ01 Arrived on site from previous visit with two man to diagnosis the issue of no heat. On arrival we removed the oven from the the wall, and I inspected the wiring sure enough L2 wiring was not connected. I rewired and made sure all other wiring was good. After fixing the issue we installed oven back into the wall and set temperature to 500 temperature reached product is working as its designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78747

Matthew

Job Details: 08/18/2025

Arrived onsite for unit having cycle interruption and making noise. Found error code for off balance load. Also unit may have been loaded unbalanced. Some noises coming from drain hose knocking on cabinet. Made cycle selections and recommendations on loading. Ran a cycle with a medium weighted blanket and found unit is operating properly. Customer will monitor.

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Johnson City, Texas 78636

Andrey

Job Details: 08/18/2025

"Service Report Washer MVW7230HW1Upon arrival, I tested the unit for the reported issues of knocking noise, excessive vibration, and error code F0E7. Verified the noise was originating from within the gearcase assembly.Disassembly revealed that the sliders rivets securing the metal ring were stripped, allowing the slider to free-spin in one position. This failure caused damage to both the clutch assembly and the gearcase, leading to excessive vibration and operational failure.Replaced the clutch, slider, and gearcase assembly following manufacturer repair procedures.Reassembled the unit and noticed a persistent clicking noise from the clutch. Upon further inspection, determined the rotor locking teeth and slider interface were stripped, preventing proper engagement.Additionally, installed a replacement rotor (from truck stock/alternate job #457849).Retested the unit in diagnostic cycle. All functions are operating as designed, no abnormal noises present, and no leaks detected.Job complete.Installed W10734521, W10754448, W11449841"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, Texas 78747

Matthew

Job Details: 08/18/2025

Arriv3d onsite for unit making a buzzing cycle after the load is done. Noises are intermittent. Customer at times has to turn the timer manually to get it to stop making noise. Replaced timer and buzzer. Unit is functioning properly. Customer will monitor. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8800YW0

Near Georgetown, Texas 78633

Andrew P

Job Details: 08/18/2025

Verified left front was leaking. Removed and replaced left front dispenser. Tested and no leaks.

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Austin, Texas 78750

Wesley

Job Details: 08/18/2025

Arrived onsite for offbalance loads on towels and bulky mostly. Found unit was being carefully used according to the design. Advised customer on the off balancing programing that will prevent hi speed spin if the load cannot be balanced during the rinse which will result in extended wash times and eventually in failure to spin 9ut the clothes sufficiently. Explained how a manual balance adjustment and drain/spin cycle may be necessary from time to time when the load cannot be auto balanced due to type of load or load size. Inspected unit installation and features. Unit is set up properly and operating as designed.

We serviced a

MAYTAG OVEN

Model MER4800PZ1

Near Killeen, Texas 76549

Tyler

Job Details: 08/18/2025

"Arrived on site for range resetting display anytime oven was turned on. On arrival, found power was never cut to board, but relays to oven won't kick on and off causing board to time out and reset back to time display. Didn't have control at time of diagnosis. Ordering w11564652 and rescheduled customer for 08-22-25; schdld next appmnt for 8/22 FRI !"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Temple, Texas 76502

Robert

Job Details: 08/18/2025

"F2E1 MED7230HW3 Arrived on site for a dryer having power failure. On arrival, the client stated dryer would have random power failure, and she had to unplug then plug again for dryer to work. I ran diagnostic and F2E1 (stuck button) I replaced the control board due to the issue coming from board. I calibrated then tested product is working as its designed. No water leaks visible from main water supply."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Johnson City, Texas 78636

Andrey

Job Details: 08/18/2025

"Arrived on site to test unit for not working properly tested unit found drip tray full of water, emptied and tested, unit is now running as designed, noticed that customer is filling the entire detergent cup with liquid detergent and has a water softener causing excessive suds, explained to customer on how much detergent to use at this time unit is running as designed no leaks detected job complete no parts installed"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Temple, Texas 76502

Robert

Job Details: 08/18/2025

"MVW7230HW1 Arrived on site for a washer making nosies. On arrival,the client stated that at the end of the cycle, it would make nosies she played a video of the nosies. I tilted the washer and found the screw holding the rotor was coming off also the slider was damaged. I inspected the gearcase no leaks. I replaced the slider,rotor, and the stator. Then I calibrated, tested in test mode product is working as its designed no water leaks visible from main water supply."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78759

Wesley

Job Details: 08/18/2025

"Arrived onsite to unit 1023. Unit had been moved. There was no water or power to the unit preventing a thorough diagnostic, but based on preliminary inspection unit is set up for normal operating. No parts, advised that If further service is in fact needed. Unit must have water and power."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Johnson City, Texas 78636

Andrey

Job Details: 08/18/2025

"Arrived on site to replace previously diagnosed control panel, replaced customer approved, job complete installed W11029431"

We serviced a

AMANA DISHWASHER

Model ADFS2524RZ0

Near Austin, Texas 78759

Wesley

Job Details: 08/18/2025

Arrived onsite and found control unresponsive. Found unit control had dislodged from housing and the buttons would not actuation. Corrected housing alignment. Unit is now operating as designed. No parts. Advised maintenance on repair. No signer available.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near New Braunfels, Texas 78130

Brandon

Job Details: 08/18/2025

"Arrived on site for customer complaint of unit shaking and vibrating excessively. Found roller wheels needed replacing and exhaust duct was hitting against frame. I replaced repair kit and fastened duct with foil tape. Unit tested good. There was a slight click to the motor, if problem gets worse, order motor and blower wheel. Part uswd4392067"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Austin, Texas 78737

James K

Job Details: 08/18/2025

"Arrived on site for sitting water inside tub. Upon arrival, found dribbling water from inlet valve when when machine is not operating. Proceeded to replace W11513255 valve. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fort Cavazos, Texas 76544

Tyler

Job Details: 08/18/2025

"Arrived on site for washer not staying balanced. On arrival found no gearcase oil but I did find hub worn down and suspension causing tub to bounce like a basketball. I had to break agitator to access hub and I replaced w11550891 w10528947 and w10528947. Found unit working as designed with no leaks and a load of towels, call complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS02

Near New Braunfels, Texas 78130

Brandon

Job Details: 08/18/2025

"Arrived on site to replace previously diagnosed parts. I replaced unit cover, unit tested good. Part used w11367893"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS4

Near Canyon Lake, Texas 78132

Brandon

Job Details: 08/18/2025

"Arrived on site for customer complaint of RF burner staying on high only. Found failed infinite switch, ordering correct switch. No one on site to sign ; ordrng 1 WP3149400 (RF infinite switch)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Austin, Texas 78758

Wesley

Job Details: 08/18/2025

Arrived onsite to 1403 and found unit in contact drain f3e1 error. Replaced control to correct out of range air trap. W11603811.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LTAXVL01

Near Harker Heights, Texas 76548

Tyler

Job Details: 08/18/2025

Arrived on site for refrigerator needing upper and lower cams wpw10329686 and wp2182179. On arrival installed parts. Reshaped lower left corner of right hand rc door and found door working as designed. Call complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near New Braunfels, Texas 78130

Brandon

Job Details: 08/18/2025

"Arrived on site to replace previously diagnosed parts. I replaced diode, unit tested good. Part used w11256462"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near New Braunfels, Texas 78130

Brandon

Job Details: 08/18/2025

"Arrived on site for customer complaint of unit not cooling in RC. Found issue with evaporator fan motor. I replaced fan motor, unit tested good. Part used wp2315539"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Pflugerville, Texas 78660

Wesley

Job Details: 08/18/2025

Arrived onsite for low ice production and found bad lighting and fresh food door seals stiff and torn. Ordering door seals to restore temp retention and increase ice production. Ordering seals and LED modules. ; ordrng 2 W10407212 (Door gasket)s and 1 W11683243 (LED module kit)

We serviced a

WHIRLPOOL DRYER

Model WED5600XW0

Near Pflugerville, Texas 78660

Wesley

Job Details: 08/18/2025

Arrived onsite for noise and found detqched blower. replaced the blower wheel to repair. Unit is now operating as designed. WP697772

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Buda, Texas 78610

James K

Job Details: 08/18/2025

"Arrived on site for agitator loose. Upon arrival, found splines on bottom of agitator that connects to the wash plate was faulty. Proceeded to replace W10836692 agitator. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5YHAXNL04

Near Round Rock, Texas 78681

Wesley

Job Details: 08/18/2025

"Arrived onsite for incorrect start device having been used and sporadic cooling. Replaced compressor and added dye drier and access port. Pulled vacuum and recharged to spec. Repaired wiring harness and tested function. Good running pressure and positive heat exchange detectable on the discharge line. There are no indicators of leaking while onsite. Reinstalled the refrigerator and advised the customer on the repair. W10309994, WPW10143759, W11506635, WPW10309395."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Austin, Texas 78719

Robert

Job Details: 08/18/2025

WRF757SDHZ04 Arrived on site for a refrigerator making nosies. On arrival I verified the sounds were coming from the damper. I replaced and tested product is working as its designed no sounds of dripping anymore. No water leaks visible from main water supply.

We serviced a

KITCHENAID MICROWAVE

Model KMMF530PPS00

Near Harker Heights, Texas 76548

Tyler

Job Details: 08/18/2025

"Arrived on site for microwave night heating. On arrival found microwave heated as design but found unit was going through a power reset due to door control, losing connection from the acu. Ordering W11616392 acu(jic), W11646020 door stainless; ordrng 1 W11616392 (Acu) and 1 W11646020 (Door)"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Jarrell, Texas 76537

Robert

Job Details: 08/18/2025

"WED5620HW2 Arrived on site for a dryer, taking longer to dry. On arrival, the client stated they have to run dryer over and over just to dry anything. I tested ventilation to clients home with my vent tester, and it came back in poor condition . I made sure the vent from the wall to dryer wasn't kinked it wasn't. I'm recommending that client contact the home builder so they can send someone out and inspect the venting to clients home . There is an issue with the vent to clients home. No parts used product is working as its designed."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Killeen, Texas 76548

Tyler

Job Details: 08/18/2025

"Arrived on site for washer not completing cycles. On arrival found clog in filter from laundry not being filtered and sifted through before washer, found washer working as designed without leaks after clog was removed call complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Nolanville, Texas 76559

Robert

Job Details: 08/18/2025

KRFF707ESS01 Arrived on site for a refrigerator making nosies. On arrival I verified icebuild up causing fan to hit the ice . I defrosted ice no more sounds. Further inspection I found right top corner of the FC door gasket was stuck with some kind of sticky substance. Causing gasket not to make a complete seal alowwing warm air into freezer. I realigned and formed gasket to seal again no parts used no water leaks visible from main water supply product works as it's designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Mustang Ridge, Texas 78610

James K

Job Details: 08/18/2025

"Arrived on site for ice not dispensing. Upon arrival, found auger motor energized but not turning. Inspected ice bucket and was fine. Proceeded to release tension on the auger motor shaft with pliers however, motor is completely seized. Ordering WPW10169511 coupling and W11671282 auger motor. No parts replaced. No water leaks detected at this time. Customer agreed to reschedule Aug 25th. ; ordrng 1 WPW10169511 (Coupling) and 1 W11671282 (Auger motor)"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Belton, Texas 76513

Tyler

Job Details: 08/18/2025

Arrived on site stove shutting off when bake was used and lower storage drawer not shutting properly. On arrival confirmed both issues amd reset lower door. Im ordering W11696067 control and rescheduled customer for 08-22-25; ordrng 1 W11696067 (Control)

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Hutto, Texas 78634

Andrew R

Job Details: 08/18/2025

Arrived onsite for intermittent function. I found the pts button to be stuck pressed down. I checked the operati9n of the unit and it is running as designed but found a lint buildup present indicating that the air flow is being choked during cooldown. I replaced the pts button and advised the vent be cleaned as the unit is heating and running as designed. Tested multiple times and found no issues other than the vents. Call complete. Installed WPW10563095 RELAY PTS.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Blanco, Texas 78606

Andrey

Job Details: 08/18/2025

"Arrived on site to test unit for tripping breaker, m tested unit found all cord connected properly with no issues with the dryer but breaker will not reset without the dryer plugged in, explained to customer that the breaker is faulty and needs to be replaced called safety to document, SR#7742159137 per safety if this issue continues then the breaker needs to be replaced and documentation needs to be provided to safety, at this time complete"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HC0

Near Wimberley, Texas 78676

Andrey

Job Details: 08/18/2025

"Arrived on site to test unit for not working properly tested, tested unit found no errors stored in the system but latch is failing to engage and shift actuator not engaging properly, replaced latch, shift actuator and control as precautionary and tested, unit is now running as designed no leaks detected job complete installed W11543994, W10913953, W11700916"