Near Pflugerville, TX 78660
Al
Job Details: 11/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to install previously ordered parts.Ran test 36 and confirmed the ice fan was weak.Removed and replaced the adapter and fan. Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Georgetown, TX 78633
Cliff
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to diagnose a refrigerator with uneven doors. Tested unit and found not leveled properly at time of installation. Re-leveled unit and aligned doors. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78737
Richard
Job Details: 11/07/2019
DRYER WHIRLPOOL WED4800XQ0 Arrived onsite for the dryer making a noise. During testing found that the idler assembly was no good causing the belt to slip off and make a screeching noise. Used normal repair parts. Replaced belt and rollers and idler assembly. Dryer tested good and noise is gone. Complete
Near Georgetown, TX 78633
Cliff
Job Details: 11/07/2019
REFRIGERATOR GE PFSS6PKXESS Arrived on site to diagnose a refrigerator that is making unusual noise when water is dispensed. Found water valve hammering causing noise. Homeowner refused to pay service fee for diagnostic and refused to have unit repaired. I explained this is a different problem than the previous repair and would not be covered under warranty for repair done in June. Homeowner requested a call from office manager and hopes to sort out resolution to the issue. No fees were collected and no repairs were done at this time.
Near Austin, TX 78702
Wesley
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and found leaking due to over sudsing condition. All checks good. Unit operating as designed. Advised customer on soap usage.
Near Georgetown, TX 78628
Paul
Job Details: 11/07/2019
WASHER MAYTAG MHW3505FW1 "Arrived onsite for the washer displaying an F9E1 error. I checked stored error codes and found an F9E1, F5E2, & F8E3. I erased the codes and ran the auto diagnostics test. I found the unit taking a long time to drain and the drain pump very loud. I removed the drain pump screen and found it plugged with debris. I removed the debris and tested the unit. The unit is working as designed.
Near Pflugerville, TX 78660
Al
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to install previously ordered part.Removed and replaced the pan crisper.Customer satisfied.Job complete
Near Austin, TX 78752
Scott
Job Details: 11/07/2019
OVEN WHIRLPOOL WFG320M0BB0 "Arrived on site for glass falling down . Found Adhesive on glass bracket had come unstuck . Quoted customer for glass replacement ,badge and light bulb . . Customer declined service . Told customer that we could try some high temp adhesive for glass . No warranty if it fails.
Near Round Rock, TX 78664
Al
Job Details: 11/07/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PE3 Arrived to inspect side by side refrigerator with refrigerator temperature that drops to 29 degrees on the display and customers temperature gauge.Confirmed the complaint and Called Frigidaire Techline and spoke to Russell.Went through a series of diagnostic testing and determined the damper was defective.Quoted customer from CS calculator information and got .R&R the damper and unit began operating properly. All water lines were dry at the time of service.Job complete
Near Austin, TX 78757
Cliff
Job Details: 11/07/2019
WASHER GE WCVH4800K2WW Arrived on site to diagnose a washer that will not cycle. Found shorted out lock switch. Replaced lock assembly and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78738
Leonardo
Job Details: 11/07/2019
COOKTOP WHIRLPOOL GLS3665RS01 Arrived on site to test unit for right rear burner igniting after flames. Found bad ignitor will need ignitor replaced customer declined estimate job complete.
Near Leander, TX 78641
Lou
Job Details: 11/07/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "arrived on site to install previously diagnosed and order d part. I removed and replaced the ice maker and tested. IM operated as designed. Customer paid in full at previous service call. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Robert
Job Details: 11/07/2019
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on job for complaints of oven not heating. Tested unit. Found that the relay was not operating on the board. Replaced control. Tested unit, unit test good. Job complete"
Near Pflugerville, TX 78660
David
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW7000DW0 "Arrived on site to diagnose a washer that was running on its own and would not turn off. Description in dispatch was incorrect. Performed diagnostics and found codes F0E3 overload, F0E5 off balance load, F2E1 stuck key. Ran UI test and buttons did feel a little sluggish to respond. Ordering 1 console W10860738. Scheduled return visit for Tuesday 11/12. Customer requests last appointment of day or after 3pm. Returning with console and control. ; ordrng 1 W10860738 (console)"
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/07/2019
RANGE GE JGP3530SL1SS "Arrived on site and found cooktop will not ignite, found switch harness has failed and breaker has tripped. After replacing harness cooktop is now working properly. Job complete"
Near Austin, TX 78703
Wesley
Job Details: 11/07/2019
REFRIGERATOR GE TFX24RHB Arrived on site and repaired by replacing defrost control. Unit is now operating as designed.
Near Round Rock, TX 78681
Al
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived to inspect damaged lid.Confirmed, removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the end of service.Customer satisfied Job complete"
Near Temple, TX 76502
Dylan T.
Job Details: 11/07/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PF9A Arrived on site customer complaint was not making any ice check the ice maker and a whole assembly out to see the fan with a 9 V fan ran perfectly fine test of the icemaker not a Advancing put a new icemaker and tested it everything worked great
Near Leander, TX 78641
Jonathan
Job Details: 11/07/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for microwave fan direct air flow to front and not out of the exhaust. Removed unit and corrected exhaust fan. Installed unit and tested fan operation. Tested all other operations, all tested good."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 11/07/2019
WASHER MAYTAG MVWB855DC2 "Arrived on site for washer intermittently spinning water out of clothes. Performed diagnostics mode and checked fault code history. Found error code F8-E1 long fill and F0-E3 overload. Tested inlet valve and found cold water solenoid activating but not allowing water to unit. Tested voltage at valve and found 120 volts to valve. Inspected gear gear case and found minor oil leak. Will need to replace inlet valve and gear case. Schedule return for Tuesday the 12th, due to part availability. Spoke with customer on failure and repair needed. Customer requested after 8:30 for return. ; ordrng 1 NEEDSAUTH (PART TOTAL $200) and 1 SEENOTE (REQ AFTER 8:30) and 1 W11165546 (VALVE)"
Near , TX 78606
Brandon
Job Details: 11/07/2019
DISHWASHER GE CDT836P2M5S1 "Arrived on site for customer complaint of unit not washing properly and not heating, found no power getting to element from control board. Ordering control. ; ordrng 1 CNOTE (PARTS RESEARCH FOR MAIN CONTROL) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Lakeway, TX 78734
Andy
Job Details: 11/07/2019
WASHER WHIRLPOOL WFW97HEDW0 "Arrived on site to install previously diagnosed parts. Removed failed tub basket assembly, when going to put rotor and stator on found new stator damaged. Tested unit with old rotor and stator and also found failed control. Ordering new stator and control. Authorization needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (AUTHORIZATION IS NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11031839 (CONTROL ) and 1 WPW10657810 (STATOR ), states that autho needed"
Near Austin, TX 78748
Richard
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived onsite for the scratches on freezer door. Replaced freezer door with new and put on new name plate. Freezer door tested good and sealed good. Complete.
Near Austin, TX 78703
Wesley
Job Details: 11/07/2019
OVEN JENN-AIR JJW2730WS02 Arrived on site and installed fans for slow speed error. Repaired and reinstalled oven. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78681
Al
Job Details: 11/07/2019
REFRIGERATOR AMANA ART308FFDM06 Arrived to install previously ordered part.Removed and replaced the door.All water lines were dry at the time of service.Customer satisfied Job complete
Near Austin, TX 78749
Leonardo
Job Details: 11/07/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for damaged handle. Replaced handle test unit and unit test good job complete.
Near Austin, TX 78758
David
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to install previously diagnosed parts. Installed new LH and RH fridge doors. Installed new emblem. Verified operation and all is working as designed. Call complete.
Near Cedar Park, TX 78613
Paul
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived onsite for the refrigerator that is still not cooling correctly. I found both settings on the control set at 7, the highest setting for both compartments. I did a temperature check on the FC and found it at 8 degrees when the system cycled off. I found the coil completely frosted over and freezing back towards the compressor. I ran the forced defrost and found the heater working as designed. I steamed the coil and removed all of the ice and frost. I tested the unit. I found the low side pressure at 0 psi and the high side at 135 psi. The unit is working as designed. I explained to ms that I suspect the FC door had been left cracked open overnight because there are no warm air leaks around the door. Call complete."
Near Austin, TX 78744
Richard
Job Details: 11/07/2019
WASHER AMANA NTW4605EW0 Arrived onsite for the washer not spinning properly. While installing new basket and agitator found that the drive block is rusted and corroded and and spanned nut is the same could not reuse drive block or spanner nut. Ordering spanner nut and drive block. New basket and agitator are in the washer and the screws are in the the agitator lid in the washer. ; ordrng 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)
Near Austin, TX 78741
Kevin
Job Details: 11/07/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found no cold water entering machine, found cold water is reversed and after replacing it is working properly. No water leaks detected at time of service, job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 11/07/2019
MICROWAVE WHIRLPOOL WMH32519CW2 "Arrived on job for for light under unit not working properly. Tested unit, found that the UI control needed to be replaced. Had improper model number to replace the part. Ordered correct part; ordrng 1 W10881541 (cntrl-elec)"
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/07/2019
OVEN WHIRLPOOL WOD77EC0HS00 Arrived on site and found customer is experiencing clock on control panel not keeping time. Explained that this is due to it not being connected to Wi-Fi. Customer connected it to Wi-Fi while still in the home situation has improved a software update is expected from whirlpool in order to further correct control panel issues. Software update is not yet available.
Near Georgetown, TX 78628
Tyler B.
Job Details: 11/07/2019
REFRIGERATOR KITCHENAID KSRS25RSBL03 Arrived on site for unit not dispensing ice found motor failed. Replaced motor and tested good
Near Austin, TX 78754
David
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDF520PADB3 Arrived on site to diagnose a dishwasher that was not spraying. Performed diagnostics and could hear the motor groaning but not engaging. Recommended replacing the sump / motor assembly. Replaced sump assembly and retested unit. Can now hear pump running and verified arms are spraying. All is working as designed. Call complete.
Near Austin, TX 78738
Leonardo
Job Details: 11/07/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to replaced upper adjusters. Replaced all parts test unit and unit test good job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW01 Arrived on site for customer having problems with user interface lights and she cannot remove the ice bin. Found the ice bin latch binding and making the ice bin very difficult to remove. Replaced with a new ice bin and this latch works much smoother. The bin can now be removed as intended. All operations are now normal.All water connections are dry.
Near Austin, TX 78751
Joseph C.
Job Details: 11/07/2019
WASHER WHIRLPOOL WET4027HW0 "Arrived at “Flora” apartments for “washer not starting” complaint. Inspected unit and found door latch code F5E2. Removed and replaced door latch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Del Valle, TX 78617
Joseph C.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for “unit not making ice” complaint. Inspected unit and found fill valve unresponsive. Removed and replaced fill valve. Unit checks good. No leaks detected, at time of service."
Near Kyle, TX 78640
Richard
Job Details: 11/07/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for the dryer not drying. During testing found that the dryer is not heating at all. Removed dryer saw that he vent hose was ripped and broken took pictures. Took back panel off and tested thermal fuse,cut off,element, all tested good except for the hi limit T-stat. Replaced hi limit and dryer tested good and heating good. Advised customer to replace vent hose with new. Complete."
Near Hutto, TX 78634
Arthur B.
Job Details: 11/07/2019
DISHWASHER GE GDT580SMFES "Arrived onsite for customer complaint of dishwasher not draining. Found drain plug not removed from disposal. Removed plug, reassembled and tested. Dishwasher not works as designed. No other issues found. All water connection were dry at time of service."
Near Austin, TX 78748
Richard
Job Details: 11/07/2019
DRYER MAYTAG MEDC215EW0 Arrived onsite for the dryer not drying. During testing found that the hi limit t-stat was no good causing the no heat condition. Replaced hi limit t stat and dryer tested good and heating good. Complete
Near Leander, TX 78641
Jonathan
Job Details: 11/07/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to install previous diagnosed parts. Removed both adjuster and installed new. Tested top rack operation. Spoke with customer performance. All tested good, no water leaks detected."
Near Leander, TX 78641
Paul
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not cleaning properly. I found the dishwasher with no error codes and working as designed. I spoke with the customer and they stated the unit has been working ok but it looks like it’s not even in the cabinet. I adjusted the legs to get the washer even in the cabinet. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78626
Lou
Job Details: 11/07/2019
DRYER MAYTAG MEDX600XW0 "arrived on site to install previously diagnosed and ordered parts. At the previous service call, I found that the main control failed and the unit needed a dryer repair kit & belt to complete repairs. I removed and replaced the main control, (4) rollers, tension pulley roller and belt and tested the unit. Unit operated as designed. No lint observed during service, job completed."
Near Austin, TX 78758
David
Job Details: 11/07/2019
RANGE WHIRLPOOL WEE510S0FS2 arrived on site to install previously diagnosed parts. Installed new control panel cover. Found first cover damaged in box. Utilized 2nd cover. All is working as designed. Call complete.
Near Austin, TX 78703
Wesley
Job Details: 11/07/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site and provided customer and maintenance with customer instruct. Found unit operating as designed.
Near Georgetown, TX 78628
Jonathan
Job Details: 11/07/2019
RANGE KENMORE n/a Arrived on site to install previous diagnosed part. Gained access to switch and found screws missing from panel and switch was wired wrong. Disassembled unit to locate wire diagram. Removed failed switch and installed new. Assembled unit and tested switch. All tested good. Paid remaining balance on check# 4264
Near Leander, TX 78641
Lou
Job Details: 11/07/2019
OVEN WHIRLPOOL WOD77EC0HS00 "arrived on site to inspect wall oven touchscreen not scrolling. I placed the unit in diagnostics and checked error codes and found F6E0. Following the tech sheet, I tested the interior light by opening the unit door and it came on; therefore, the UI console needs to be replaced. I removed and replaced the UI console and retested and the unit operated as designed. I advised the customer of my findings and repairs. Customer provided a copy of their closing documents for proof of warranty (photo). Job completed."
Near Hutto, TX 78634
Arthur B.
Job Details: 11/07/2019
WASHER MAYTAG MVWB855DC3 "Arrived onsite for customer complaint of top load washer getting LF error. Ran diagnostics and found F8E1 error. Found cold water solenoid not opening. Re iced and replaced water valve housing assembly. Reassembled,cleared error codes and tested. Unit now works as designed. All water connections were dry at time of service."
Near Austin, TX 78731
David
Job Details: 11/07/2019
VENTHOOD KITCHENAID KVWB606DSS1 Arrived on site to install previously diagnosed parts. Vent hood came on several times when I was disassembling chassis parts. Cut power and replaced both controls and thermostat switch. Reassembled unit and retested. Vent hood did not come on while I was here after that. All is working as designed. Call complete.
Near Austin, TX 78723
Joseph C.
Job Details: 11/07/2019
RANGE WHIRLPOOL WFG525S0HZ1 "Arrived on site for “valve, for right rear burner, will not turn” complaint. Inspected unit and found right rear burner valve to be defective. Removed and replaced right rear burner valve. Performed leak check. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78703
Wesley
Job Details: 11/07/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site and found unit operating with bad valve and recirculation pump. Replaced valve and repaired recirculation pump. All checks good.
Near Austin, TX 78758
Scott
Job Details: 11/06/2019
COOKTOP KITCHENAID KICU509XBL00 Arrived on site for large burner not heating . Same cook wear will heat on other 3 burners . Ordering module . Please call to set return .; ordrng 1 W10857232 (module)
Near Round Rock, TX 78664
Al
Job Details: 11/06/2019
WASHER WHIRLPOOL CAE2795FQ0 "Arrived to inspect washer issues.Found out the unit was actually inside the Walmart, located inside the McDonald’s.Made contact with the shift lead, whom I advised the parts for the washer would be covered, but the LABOR was not covered.Teenaged managed advised he’d pass the message to the general manager.I provided the job number and company information for payment approval.I left without any repairs preformed.Office to reschedule when payment method is approved by management of business.; saved tckt"
Near Austin, TX 78758
Scott
Job Details: 11/06/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for unit not draining . Found plug still in disposal . Knocked out plug . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete . Took pic of lease papers , not in camera roll . Please call to get copy of paper work ."
Near Georgetown, TX 78628
Jonathan
Job Details: 11/06/2019
WASHER LG WT7500CW.ABWEEUS Arrived on site and found no answer at door or phone. Tagged door at 10:29.
Near Killeen, TX 76542
Dylan T.
Job Details: 11/06/2019
DISHWASHER KITCHENAID KDTE304GPS0 7726304026Arrived on site call tech-support to see what was going on with the dishwasher they ran me through diagnostics check the heating element cannot find anything wrong except the water temperature at the Fossett was not hot enough also customers using too much soap making white film on the dishes cannot find anything else wrong with the unit at that time
Near Austin, TX 78725
Joseph C.
Job Details: 11/06/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for “middle burner, on range, will not light” complaint. Inspected unit and found ignitor harness to be pinched beneath rear cover. Freed wire and retested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
David
Job Details: 11/06/2019
WASHER MAYTAG MHW8630HW0 "F0E2, F0E5. Arrived on site to diagnose a Washer that was leaving clothes wet. Performed diagnostics and found errors F0E2 suds, F0E5 off balance load. Performed, diagnostic mode and unit timed out on step 1. Replaced WL sensor and retried. Unit timed out again after just filling. Replaced main control. Retried diagnostics cycle and was able to get it to fully complete. All is working as designed at this time. Call complete, no water leaks found."
Near Leander, TX 78641
Lou
Job Details: 11/06/2019
DISHWASHER KITCHENAID KDTE204ESS2 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. I cleared the code and continued with testing. I also found that there was no rinse aid in the dispenser. The unit operated as designed with no error codes at the end of testing. Using my multimeter, I checked amp draw on the element and is is good (7-9amps). I made recommendations for detergent & rinse aid use and use and care recommendations. No water leaks observed during service, job completed."
Near Elgin, TX 78621
Cliff
Job Details: 11/06/2019
RANGE WHIRLPOOL WFC150M0EB2 Arrived on site to diagnose a range with a burner heating up when oven is on. Tested unit and found no mechanical failures at this time. Advised homeowner vent for oven is underneath left rear burner and burner will get hot when oven is used. No further repairs are needed at this time and all is working properly.
Near Georgetown, TX 78628
Jonathan
Job Details: 11/06/2019
WASHER LG WT7500CW.ABWEEUS Arrived on site and found no answer at door or phone. Tagged door at 10:29.
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/06/2019
WASHER WHIRLPOOL NTW4516FW3 Arrived onsite for control replacement. Removed and replaced and tested unit and tested good
Near Austin, TX 78758
Scott
Job Details: 11/06/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site for unusual noise . Found blower housing was pushed in making contact slightly with blower wheel . Reshaped housing . Unit is much quieter now . No lint build up or water leaks detected at time of service . Job complete .
Near McGregor, TX 76657
Arthur B.
Job Details: 11/06/2019
COOKTOP JENN-AIR JGCP436WP02 "Arrived onsite to install new spark module to RF burner head of gas cooktop. Removed and replaced blue spark modules (LF,RF). Reassembled and tested unit. Found clicking still remains. Ordering RF spark igniter harness and flame spreader. OF needs to R/S. No gas leaks detected.; ordrng 1 W11106799 (burnr-head RF) and 1 W11379158 (RF IGNITER )"
Near Manor, TX 78653
Cliff
Job Details: 11/06/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to diagnose a microwave that is making abnormal noise when fan turns on and off. Found baffle closing loudly causing abnormal noise. Adjusted baffle to help prevent noises and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Al
Job Details: 11/06/2019
VENTHOOD UNKNOWN UXT5236BDS1 "Arrived to inspect grease filter stuck in the vent-hood.Freed the filter, customer cleaned the filter.I provided the part number for customer to order another due to personal preference.Job complete."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site for unit freezing evap. Found therm failed, caused motor to fail with ice build up. Cleared ice replaced therm and motor and tested good. No leaks on site"
Near Austin, TX 78744
Leonardo
Job Details: 11/06/2019
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived on site to test unit for damaged cooktop. Replaced cooktop test unit and unit test good job complete.
Near Austin, TX 78724
Joseph C.
Job Details: 11/06/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for “dented door panel” complaint. Inspected unit and found door panel to be dented at bottom. Removed and replaced door panel. Unit checks good. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Al
Job Details: 11/06/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived to inspect LF error.Confirmed the complaint and R&R the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78753
Joseph C.
Job Details: 11/06/2019
COOKTOP WHIRLPOOL WFE320M0ES2 Arrived on site for “left front and both rear elements not working” complaint. Inspected unit and found front left and both rear elements shorted. Removed and replaced front left and both rear elements. Tested unit. Unit is performing as designed.
Near Austin, TX 78704
Leonardo
Job Details: 11/06/2019
RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for damaged door. Found front panel glass broken. They will need to check who will need to pay for it job complete
Near Austin, TX 78757
Scott
Job Details: 11/06/2019
RANGE JENN-AIR JGS1450FP0 Arrived on site for burners always sparking . Found one of valve switches stuck open . Ordering switch harness . Please call to set return when eta is known . Customer is available for Saturday’s as well . Nongas leaks detected at time of service .; ordrng 1 W10468433 (harns-wire)
Near Buda, TX 78610
Kevin
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site and found wiring on door has broken at the bottom, replaced freezer door and I’ll function has returned. No water leaks from connections at time of service, job complete"
Near Waco, TX 76705
Arthur B.
Job Details: 11/06/2019
DRYER LG DLEC888W Arrived onsite for to check ventless dryer for operations. Tested unit and found all work as designed. No other issues found.
Near Austin, TX 78729
Tyler B.
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for door replacement due to defect. And sold filters to cust.
Near Austin, TX 78704
Wesley
Job Details: 11/06/2019
WASHER WHIRLPOOL MVWC425BW Arrived on site and found unit operating as designed. Advised customer on all functions being in order with no critical wear present. All checks good.
Near Waco, TX 76705
Arthur B.
Job Details: 11/06/2019
RANGE GE PHB920SJSS Arrived onsite for dealer complaint of burners not working. Plugged unit to power source and found unit is induction. Proper pans must be used to allow proper heating. Oven portion works as designed. No further issues found.
Near Dripping Springs, TX 78620
Luis
Job Details: 11/06/2019
BUILT IN COFFEE JENN-AIR JBC7624BS00 "Arrived on site to install parts tech support advised. Replaced pump,meter,regulator and valve. Powered unit on unit heated up,checked connections for leaks,no coffee beans around ran hot water test passed. Che led all water connections no leaks"
Near Austin, TX 78758
Scott
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Arrived on site , found power cord plug crushed and ice maker fill hose cut in two . Replaced power cord and IM water line . Unit is in warehouse no hook ups . Job complete ."
Near Georgetown, TX 78628
Jonathan
Job Details: 11/06/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer not starting. Inspected unit and work. Tested unit and found starting. Performed diagnostics mode and ran test cycle, all passed. Found customer holding down start key. Spoke with customer on operations and user care guide. All tested good, no water leaks detected."
Near Austin, TX 78758
David
Job Details: 11/06/2019
COOKTOP WHIRLPOOL WEE510S0FS2 arrived on site to install previously diagnosed parts. Installed new glass cooktop and new control panel cover. Tested unit and all is working as designed at this time. Call complete.
Near Austin, TX 78728
Tyler B.
Job Details: 11/06/2019
WASHER LG WT5680HWA Arrived on site for unit holding water in bleach disp. Found to be built of rust from rusted top. Took pic of rust for lg approval if needed ; ordrng 1 CNOTE (OFFICE RS. ) and 1 CNOTE (PART AUTHO?) and 1 MCK62185510 (LID)
Near New Braunfels, TX 78130
Robert
Job Details: 11/06/2019
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on job for complaints of right rear burner not staying on in lowest setting. Burner will need to be adjusted LC has proper tool to adjust burner. ; saved tckt
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site for a second appliance that needs a filter replaced. The customer pointed out that the flipper mullion is not working properly either. Adjusted and raised the mullion and the door now closes properly. All water connections are dry.
Near Hutto, TX 78665
Al
Job Details: 11/06/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived to inspect no power to dishwasher.Checked power at outlet underneath the sink and got 120.Checked connections at the junction box and noticed the white wires were burned and damaged.I spliced the wires, reconnected them and unit now works as designed.Ran diagnostics test mode and unit preformed as designed.All water lines were dry at the time of service.Job complete"
Near Seguin, TX 78155
Richard
Job Details: 11/06/2019
WASHER WHIRLPOOL WTW4850HW1 "Arrived onsite for the washer not going into a spin cycle. Ran diagnostics and found error code F7E1 basket speed fault, F7E6 motor fault. Looked under washer and found that the belt was off. Upon inspection of the belt saw that it had a tear so ordering belt and motor. Office to reschedule. ; ordrng 1 W10832724 (drive motor) and 1 W11239857 (belt)"
Near Round Rock, TX 78681
Paul
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator not dispensing ice. I found the ice melting in the ice bin from warm air. I found the center door mullion broken and not closing correctly. I tested the ice fan and found it surging. I found the deli UI not functioning. I found no voltage at the deli UI but had 12VDC coming out of the power supply to it. The deli UI harnessI, ice door, plate, and door mullion will need to be replaced. quoted the customer labor $374.99 + tax. Parts are covered by KMXF000AP1. Ordering W11176246 RAIL-MULLN, W11170612 HARNS-WIRE, WPW10769076 CNTRL-ELEC (JIC), & W11347435 PLATE. RS for Fri 11/8. ; ordrng 1 W11170612 (HARNS-WIRE) and 1 W11176246 (RAIL-MULLN) and 1 W11347435 (PLATE) and 1 WPW10769076 (CNTRL-ELEC)"
Near Briarcliff, TX 78669
Andy
Job Details: 11/06/2019
MICROWAVE KITCHENAID KOCE500ESS06 Arrived on site to install failed outer door. Removed failed part and replaced with new. Tested unit and had customer test and all operations are normal. No other repairs are needed at this time.
Near Cedar Creek, TX 78612
Cliff
Job Details: 11/06/2019
OVEN WHIRLPOOL WOD51EC0HB01 Arrived on site to diagnose an oven with a damaged door. Found lower oven door handle scratched. Handle will need to be replaced to complete repairs. Return date is set for 11/12/19.; ordrng 1 W11110491 (hndle-door)
Near Spicewood, TX 78669
Luis
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Customer canceled at door unit working
Near Austin, TX 78741
Leonardo
Job Details: 11/06/2019
DISHWASHER WHIRLPOOL WDF550SAHS0 Arrived on site to test unit for unit not draining. Test unit and found disposal still had plug on not allowing dishwasher to drain. Removed plug test unit and unit test good job complete.
Near Kyle, TX 78640
Richard
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite for the refrigerator ice maker only dispensing crushed ice. Upon inspection found that the ice container arm was stuck in the up position and bent. Replaced ice container and tested good. Complete.
Near Killeen, TX 76549
Dylan T.
Job Details: 11/06/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site customer complaint was not making any ice thought it had a bad water filter replace the filters everything else worked great all lines are dry
Near San Marcos, TX 78666
Richard
Job Details: 11/06/2019
FREEZER WHIRLPOOL WRT314TFDW00 Arrived onsite for the refrigerator icemaker not working properly. During testing found that the ice maker is not going through the full cycle.
Near Spicewood, TX 78669
Luis
Job Details: 11/06/2019
REFRIGERATOR LG LFXS29766S/00 "Arrived on site for no cool. Diagnosed faulty compressor,removed failed compressor,installed a new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec,updated control with jig. Powered unit on checked low side pressure good unit cooling down correctly"
Near Cedar Park, TX 78613
Lou
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=58 degrees, RC=64 degrees. I placed the unit in diagnostics and it responded; however, I could hear the rc Evap fan motor on and when I checked the unit in tests 1 & 2 it failed to respond. I removed the fc Evap cover and found the Evap dry and the fan would not come on. I pulled the unit from the wall and removed the back cover and found the compressor and condenser fan not functioning. Also, all of the units lights were out. I cycled the power to the unit and it began to operate as designed. All lights came on, compressor and all fans began to operate and the unit went into diagnostics and responded. I contacted Techline and spoke to David and advised of my findings. David recommended to replace the HV control board and provided file # 7726301394. I advised David that I was replacing the FC Evap fan motor harness as well. I removed and replaced the
Near Austin, TX 78734
Andy
Job Details: 11/06/2019
DISHWASHER JENN-AIR JDB9000CWS2 Arrived on site for dishwasher not filling. Tested and inspected unit and found failed control intermittently not sending voltage to pump assembly. Found that when control did send voltage pump motor assembly was not operating properly as well as dispenser is broken and not operating properly. No water leaks present at time of service.
Near Austin, TX 78738
Andy
Job Details: 11/06/2019
REFRIGERATOR GE PYE22KSKSS Arrived on site for refrigerator loud noise. Tested and inspected unit and found failed fan with cover assembly. Ordering part and will return Monday 11/11/19 No water leaks present at time of service.; ordrng 1 WR17X27084 (FAN WITH COVER ASSY)