Near Round Rock, TX 78681
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Arrived on site for unit not making ice. Upon arrival found ice stuck half way in mold. Ice stripper shorted out, replaced ice maker and tested good, no leaks on site"
Near Briarcliff, TX 78669
Robert
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on job for complaints of temperature too cold. The area of question is in front of damper door.
Near McGregor, TX 76657
Al
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived to inspect dishwasher not washing.Ran diagnostics test mode and discovered the units pump and motor was not working.Removed and replaced the pump and motor.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78758
Wesley
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and found unit operating with overcooling in fridge occasionally. Found temps at 36 in deli drawer and 40 on shelves 8 degrees in the freezer. Adjusted defrost status and mullion status to be suitable for environment. Verified basic components are operating as designed. No parts replaced. All checks good after tune up. Advised customer on repair.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/20/2019
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site for unit that would not ignite. Tested unit. Unit had no spark ignition. Customer has no power to unit. Reset breaker. Ignition now works.
Near Austin, TX 78703
Wesley
Job Details: 09/20/2019
ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site and found recirculation pump hose disconnected. Repaired without parts. Unit is now operating as designed.
Near Round Rock, TX 78681
Al
Job Details: 09/20/2019
VENTHOOD KITCHENAID KVUB606DSS3 Arrived to inspect unit shutting off after 45 seconds of operation.Confirmed the complaint and removed and replaced the controls.Unit tested as designed.
Near Austin, TX 78738
Dona
Job Details: 09/20/2019
WASHER MAYTAG MHW7100DC0
Near Austin, TX 78727
Jonathan
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 (JM) Arrived on site for microwave with chipped paint. Inspected unit and work area. Found dent on top left hand side of door. The paint chips inside were from microwave rack. I applied touch up paint and spoke with customer on user care guide.
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for poor washing performance with dish washer . Found water valve not letting in enough water , which also caused wash motor to fail. Replaced valve and sump and motor . All checke normal , Nonwater leaks detected at time of service .job complete"
Near Austin, TX 78724
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS325FNAE03 "Arrived on site for “light out, in freezer compartment” complaint. Inspected unit and found freezer light faulty. Removed and replaced freezer light. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78748
Leonardo
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to test door fall. Test unit found broken pads, pulled unit out to replace/install rubber pad on unit, door not falling. Job complete"
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/20/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for unit that would not start. Tested unit to find operations were all normal. Venting in dryer is clean. Airflow to the outside is great.
Near Austin, TX 78725
Joseph C.
Job Details: 09/20/2019
RANGE AMANA AGR5330BAB3 "Arrived on site for “pots and pans sliding off cooktop grates” complaint. Inspected unit and spoke with Ed, at Tech Line(Ref# 7725917109). Grates are as designed,. No leaks detected, at time of service."
Near Austin, TX 78728
Andy
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for refrigerator stuck filter. Tested and inspected unit and found I was able to remove and replace water filter. Spoke with customer on on use and care and practice for best performance. No repairs are needed. No water leaks present at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived onsite for customer complaint of top load washer making loud noises when spinning. Tested unit and found inner basket wobbling. Unit will need new inner basket and return with cam, gearcase and suspension. OF to R/S once parts is available. All water connections were dry at time of service.; ordrng 1 W11172199 (basket)"
Near Austin, TX 78753
Wesley
Job Details: 09/20/2019
RANGE WHIRLPOOL WFG320M0BW2 Arrived for no spark. Replaced spark module. All checks good.
Near Canyon Lake, TX 78133
Kevin
Job Details: 09/20/2019
DRYER WHIRLPOOL MED6000XW0 "Arrived on site and found saved error code F4E4, F3E6, F4E3. found element has failed, after replacement dryer is now operating normally, job complete"
Near Austin, TX 78732
Andy
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator with door open alarm with doors closed at times, and lights not coming on when door is open at times. Tested and inspected unit and found pantry control has spillage in it and has failed as well as failed UI. No repairs are to be done at this time. No water leaks present at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite to install new ice bin along with LH/RH tracks from prior visit’s diagnosis. Removed and replaced all parts. Reassembled. Ice bin now sits well to new tracks. No other issues found. All water connections were dry at time of service.
Near Kingsland, TX 78639
James
Job Details: 09/20/2019
OVEN JENN-AIR JJW3830DP02 Arrived on site and installed new appliance managers. Tested operation and found unit working properly. Job complete
Near Austin, TX 78753
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to replace control for refrigerator. Replace part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78703
Wesley
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and found unit cooling at 45 in fridge and 22 in freezer. Advised that sealed system would be repaired after speaking with CS and also advised that due to no deli UI lights harness would be replaced. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 W11170612 (SIDE ADAPTER HARNESS) and 1 WPW10143759 (dryer)
Near Burnet, TX 78611
James
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW8000BW0 Arrived on site and tested operation. I found no faults in memory. I found valves humming at start of test and found the shut off valves at wall closed. Turned water on and u it filled properly. Placed unit into normal cycle to test operation and found unit functioning properly. Instructed customer of findings. Job complete
Near New Braunfels, TX 78130
Kevin
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site and inspected dishwasher and found no power on display. Inspected connections at terminal block and found connector has failed. Replaced both wire nuts and power has returned, ran a diagnostic cycle to confirm all functions are operating properly. No water leaks from connections at time of service, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM354DSS1 "arrived on site to install previously diagnosed and ordered parts. Due to the abundance of a mold substance all inside the unit and the bad dispenser door gasket, I removed and replaced the dispenser, the vent, door gasket, and lower ad middle rack spray arms. Placed the unit in diagnostics and tested and it operated as designed showing no error codes. Advised the customer of my repairs and made recommendations for cleaning the unit and to run some cleaner through the disposal as well. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Brandon
Job Details: 09/20/2019
DISHWASHER KITCHENAID KUDS03FTPA0 "Arrived on site for customer complaint of unit leaking and door falling down, found multiple leaks, one coming from motor, and one coming from water valve, and found link was needed I replaced all parts unit tested good.
Near Cottonwood Shores, TX 78657
James
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and tested operation. I found freezer at 45 and fresh food at 54. Compressor would not start in test 4. I found inverter has failed. Installed new inverter and tested for proper cooling. Unit tests good. Job complete
Near Austin, TX 78745
Robert
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Arrived on job to replace freezer door. After replacement test operation. No leaks detected at time of service
Near Bee Cave, TX 78738
Robert
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on job for complaints of leaking. Found the drain blocked. Removed blockage and test flow. No additional leaks detected.
Near Round Rock, TX 78664
Paul
Job Details: 09/20/2019
DRYER WHIRLPOOL WED8540FW2 "(DZ) Arrived on site for dryer not heating or engaging. Performed diagnostics and found error codes F4E4 L2 voltage, F4E3 Restricted airflow. Gained access to unit and found thermal fuse open. Replaced thermal fuse and retested. All is now working as designed. Advised customer on having dryer ducting cleaned out and regularly cleaning lint as well. Call complete."
Near Austin, TX 78750
Lou
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KFCS22EVMS8 "arrived on site to inspect refrigerator not making ice. Upon further inspection, I tested temps in the FC=4 degrees and RC=39 degrees. Tested the ice maker with my jumper wire from points T-H and the unit harvested, but never dispensed water. I tested the water valve through points V-L and the IM dispensed water. I removed and replaced the ice maker and as soon as I plugged it in, it began to harvest and dispensed water into the tray. No water leaks observed during service, job completed."
Near Granite Shoals, TX 78654
James
Job Details: 09/20/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and tested operation. I found lid lock fault and lid is not closing evenly. I found top not sitting square to cabinet and lid is separating. Unit will need new lot, latch, cabinet and sound pads to repair. Office to schedule return visit for 2 hours; ordrng 1 CNOTE (2 HOURS) and 1 W10676680 (cabinet) and 3 W10834527 (ABSORBER)s and 1 W11117421 (lid) and 1 W11307244 (LATCH) and 3 WP8564458 (absorber)s and 2 WPW10078270 (screw)s and 1 WPW10612925 (nameplate)"
Near Burnet, TX 78611
James
Job Details: 09/20/2019
DRYER MAYTAG MED5630HC0 Arrived on site and installed new blower wheel. Tested operation and found unit working properly. Job complete
Near Driftwood, TX 78619
Brandon
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace adjusters, control, and clip. After replacing all parts, unit tested good."
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for only dispensing crushed ice . Found ice bucket malfunction . Replaced bucket and all checked normal . Dispensing both crushed and cubes . No water leaks detected at time of service . Job complete .
Near Round Rock, TX 78664
Paul
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE320M0ES1 "(DZ) Arrived on site to install previously diagnosed parts. Installed front left and right burners, and rear left burner. Retested burners. All is working as designed.
Near Austin, TX 78727
Paul
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH78019HZ0 "(DZ) Arrived on site to diagnose a microwave that was not heating. Verified unit was getting power. Removed unit from cabinet and removed skin. Tested capacitor and found proper capacitance. When testing Mag found the wire terminals were loose and almost came off just by touching them, creating a bad mag connection. Unplugged terminals and retightened them. Reattached and found the connection much stronger. Reassembled and tested and found mag now turning on and heating. All is working as designed at this time."
Near , TX 78634
Paul
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for the refrigerator with the FC icing up badly again. I found the entire side of the FC from front to back and top to bottom covered in ice. The entire left side of the door was not sealing and was gapped. I removed all of the ice. I found the door closing properly and the door gasket contacting the chassis all the way around. I found the chassis to liner sealed. I suspect a warm air leak in the door due to the door liner being loose in a spot. The door needs to be replaced.
Near Round Rock, TX 78681
Al
Job Details: 09/20/2019
COOKTOP KITCHENAID KCGS950ESS02 Arrived to inspect front right burner not sparking.Confirmed the complaint and removed and replaced the cap kit.Tested the unit and unit tested as designed.Job complete
Near Austin, TX 78758
Andy
Job Details: 09/20/2019
WASHER MAYTAG MHW8000AG0 Arrived on site for washer water in gasket. Tested and inspected unit and found clogged drain holes. Cleaned out and tested. Found issues with pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 "Arrived on site for customer complaint of unit having frost on freezer tracks, I found unit not sealing on top. I adjusted tracks and raised the freezer door, unit tested good."
Near Round Rock, TX 78665
Al
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDPE334GPS0 Arrived to inspect dishwasher with moisture buildup on upper left side of unit by control.Make sure the door is sealing with the cabinet. This is usually caused by install issues.Uninstall and test unit then reinstall.Called Whirlpool Tech line and spoke with SCOTT.SR# 7725902048I uninstalled the unit from counter and adjusted the leveling feet.I noticed the customer has an eighth of an inch drop from the tile to the floor underneath contributing to the unbalanced unit.I left the dishwasher out and ran diagnostics test mode and unit did not leak.Customer will seek help for the floor repair, so unit fits in and works without leaking on the left side.Job complete."
Near , TX 78669
Andy
Job Details: 09/20/2019
DRYER MAYTAG MED8200FW2 Arrived on site for dryer still making noise. Found housing and exhaust pipe rattling. Made adjustments and added padding with no improvement. Ordering parts ordrng 1 WPW10211911 (HOUSING ) and 1 WPW10342188 (PIPE)
Near Georgetown, TX 78626
Cliff
Job Details: 09/20/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose a range with a dented panel. Found control panel dented on upper left-hand side. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78704
Wesley
Job Details: 09/20/2019
DRYER MAYTAG MED3500FW1 Arrived onnsite and found some noise during cycling. Found noises within normal range. Rotation thud of drum once per rotwtion and some metal frame friction noise. Unit appears to have been dropped on front left corner. All else checks good. Used pads to reduce noise.
Near Georgetown, TX 78626
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site for unit that has warm sides. Found excessive heat coming from compressor, removed panel and found condenser motor not running, found voltage. Replaced fan and tested good. Advised cust to leave unplugged for a few hours to cool off"
Near Austin, TX 78739
Leonardo
Job Details: 09/20/2019
COOKTOP WHIRLPOOL WCG97US6DS00 arrived on site to test unit for left front burner not igniting. Test unit and found broken ignitor. Will only need one ignitor ordering 2 to make sure we order the correct one. ; ordrng 1 W10852959 (IGNITOR ) and 1 W11220380 (IGNITOR )
Near Manchaca, TX 78652
Leonardo
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site to test unit for light not coming on. Test unit and found bad light bulb. Replaced lightbulb with customers light bulb they had and light bulb burned out right away. Test unit and found shorted socket and control board. Replaced light bulb socket and board test unit and unit test god job complete.
Near Austin, TX 78736
Wesley
Job Details: 09/20/2019
WASHER MAYTAG MVWB765FW0 Arrived on site and found unit operating as designed. Cleared errors of off balance load and recalibrated unit. All checks good. advised customer on use and care.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KSSO48QTX00 Customer informed me that she has water dripping out of the door. I went by to secure the ice dispenser door with foil tape. We will replace that door and the motor.; ordrng 1 WP2180353 (door-chute) and 1 WPW10546285 (motor)
Near Lakeway, TX 78734
Dona
Job Details: 09/20/2019
COOKTOP JENN-AIR JIC4430XS "Arrived on site for cracked cooktop, found customer had set a small bowl on the edge and it chipped a small piece off, then cracked all the way to back.
Near Austin, TX 78725
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “not cooling” complaint. Inspected unit and found faulty thermistor and control. Removed and replaced thermistor and control. Unit is performing as designed. No leaks detected, at time of service."
Near Seguin, TX 78155
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site for cooling issue and no water dispensing. Found with filter removed water would dispense,diagnosed faulty housing. Replaced filter housing tested water dispenser working. Defrosted evaporator and replaced thermistor per prev tech diagnosis,powered unit on checked air flow to fresh food good."
Near Austin, TX 78733
Tyler B.
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM404ESS2 Arrived on site for unit not closing door. Found upkeeps rack adjuster broken also found unit leaning forward. Corrected position and will need adjusters to complete repair Adjuster ordrng 2 WPW10546503 (adjuster)s
Near Temple, TX 76502
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC704FPS02 Arrived onsite for customer complaint of French door refrigerator not dispensing water. Found water valve not opening. Removed and replaced dual valve in RC section. Reassembled and tested water. Water now dispenses as designed. No other issues found. All water connections were dry at time of service.
Near Del Valle, TX 78617
Joseph C.
Job Details: 09/20/2019
WASHER GE GTW460ASJ0WW "Arrived on site for “loud noise during spin cycle” complaint. Per my previous diagnosis, removed and replaced auger and agitator plate. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78739
Robert
Job Details: 09/20/2019
WASHER WHIRLPOOL MVWB855DC3 Arrived on job for complaints of noise. Found suspension weak tub movement causing noise. Order basket too out of round. ; ordrng 1 W10811960 (spin basket) and 1 W11130356 (suspension)
Near Austin, TX 78736
Wesley
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and restored existing gasket to repair air gap. Unit is now operating as designed.
Near Austin, TX 78738
Luis
Job Details: 09/20/2019
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for slushy ice then no ice. Ran diagnostics found weak water flow to reservoir,valve extremely hot, tested compressor found compressor would power on then shut itself off. Installed new water valve good pressure diagnosed unit will need compressor assembly job will need 2HRS ; ordrng 1 2HRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10783194 (OVERLOAD) and 1 W10843121 (DRIER) and 1 WP2217224 (RELAY) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10605286 (COMPRESSOR )"
Near Kyle, TX 78640
Leonardo
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE515S0ES2 Arrived on site to test unit for not surface light on. Test unit and found bad elements. Will order new element W10823729 and W11171119 and W11047722. Customer will call to reschedule reschedule ; ordrng 1 W10823729 (LEFT FRONT ELEMENT ) and 1 W11047722 (RIGHT FRONT) and 1 W11171119 (LEFT REAR/RIGHT REAR )
Near Round Rock, TX 78665
Paul
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 (DZ) Arrived on site to install previously diagnosed parts. Found top RC lights and freezer light shut off with doors open. Replaced Freezer led light due to its location on the light chain and found all lights are now working . All items working as designed. Call complete.
Near Spicewood, TX 78669
Dona
Job Details: 09/20/2019
OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site for oven not reaching correct temp. Found when unit set to 350 or 450 would only go to 325 or 425 on interface. Found units WiFi on and remote enabled. Customer does not use these. Turned both off set time and date afterwards checked temps and found preheating correctly at both temps. All operations check good.
Near Andice, TX 78628
Lou
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher tripping breaker. Upon further inspection, i found that the unit is plugged into a GFCI outlet and has a GFCI breaker. Advised customer that whirlpool does not approve of the GFCI outlet/breaker. Found when plugging the unit into the outlet it trips the breaker ad even switching to a different outlet, it still tripped the breaker. I removed the junction box cover and found that whoever installed the unit, connected the ground and neutral to the power source neutral. I re-wired the unit and retested and it operated as designed. Advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Dona
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no ice production, found ice was producing but housing cracked causing water to go out of icemaker and into bin not allowing it to turn motor and not make full ice. Replaced icemaker, verified unit called for water. All connections dry. Water dispensing and dispenser motor working."
Near Troy, TX 76579
Al
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW7500GW0 Arrived to inspect LF error.Ran diagnostics test mode and confirmed the complaint.Removed and replaced the housing.Calibrated the unit and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
DRYER MAYTAG MEDC465HW0 Arrived on site for long dry times . Found air restriction with vent test kit . Also found wet lint in exhaust tube . Removed lint . Recommended having vent to outside cleaned . Job complete.
Near Georgetown, TX 78628
Jonathan
Job Details: 09/20/2019
VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site for vent cover coming down. Inspected unit and found left clip broken. Replaced both clips and tested operation. All tested good.
Near Manor, TX 78653
Cliff
Job Details: 09/20/2019
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to diagnose a range with a burner that was not sitting properly. Found drip pan not adjusted correctly. Reset drip pan to correct position. Tested unit and found all is functioning properly at this time.
Near Leander, TX 78641
Lou
Job Details: 09/20/2019
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven error code. Upon further inspection, the customer advised that when they press t(e light button to turn the light on the unit display will shut off and show a picture of a plug with a red line through it and restart ad they have to reprogram the unit. Customer also advised that the builder is having an electrician scheduled to look at the breaker due to other breaker issues in the neighborhood. I placed the unit in diagnostics and checked error codes and found none. I tested the unit on Bake @350 degrees ad the unit heated as designed. Customer advised that they have been using the unit with no problems other than the unit rebooting itself and having to reprogram it. I advised the customer that due to the area issue with the breakers, once the electrician determines if their breaker is bad or not and if the unit continues to reboot itself to call and schedule a service call to inspect the unit further. No mechanical issu
Near Austin, TX 78749
Leonardo
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT970SAHB0 Arrived on site to test unit for not drying. Tested unit and found heating element working. Advised customer to use jet dry to help the unit to dry better. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for light not working in microwave. The information provided was for an over the range microwave. However this customer has a built-in oven microwave combination. This bulb is the bulb in the microwave and the microwave has to be removed from the wall to do the repair.; ordrng 1 2HOURJOB and 1 W10886919 (lmp-basles) and 1 W11110951 (cntrl-elec) and 1 W11261167 (CONTROL) and 1 WPW10490593 (housng-lmp)
Near Briarcliff, TX 78669
Dona
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dripping underneath, ran unit for 30 minutes and was not able to duplicate any water leakage. Reseated seal as it was not fully inserted and could have been cause of drips. All water connections dry unit is running to mfg spec."
Near Cedar Park, TX 78613
Chase
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site. Refrigerator was running and not cooling at all in either section. Compressor is running. Evacuated system and there was refrigerant in the system. Replaced compressor, uv drier and access valve. Charged with 5 oz of R134A. Unit began cooling. Ending pressures 140 psi high and -2 psi low. Job complete"
Near McGregor, TX 76657
Al
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC0AS05 Arrived to inspect wall oven with a blown broil element.Removed and replaced the broil element.Tested the unit and noticed the oven broil wasn’t turning on.Customer will need a new control.Ordering control .; ordrng 1 W10839510 (CONTROL )
Near Manor, TX 78653
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site to seal freezer door gasket. Used silicone and sealed door gasket properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Fischer, TX 78623
Brandon
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MFI2665XEB6 "Arrived on site for customer complaint of frost build up inside bottom of freezer section, found unit was sealing good, instructed customer to defrost unit for 48 hours and if problem continues recommend replacing door."
Near Austin, TX 78725
Joseph C.
Job Details: 09/20/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “noisy operation” complaint. Inspected unit and found debris in drain pump. Removed drain pump and cleared debris. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
Tyler B.
Job Details: 09/20/2019
FREEZER WHIRLPOOL WRS588FIHV00 Arrived onsite for unit with cooling fluctuations. Ran diagnostics and found no error. Found evap clear. Set the unit to 8hr defrost and tested good.
Near San Marcos, TX 78666
Robert
Job Details: 09/20/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on job for complaints of not starting. Found terminal block damaged. ; ordrng 1 279320 (terminal block)
Near Andice, TX 78628
Lou
Job Details: 09/20/2019
DRYER WHIRLPOOL WED5620HW0 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and it began to vibrate badly. I removed the front panel and drum and found where the blower housing and collar assembly were vibrating against each other. I adjusted the collar and added some noise reducer/sealant in between the collar and housing. Also added sealant/noise reducer to the exhaust pipe at the blower housing and at the back of the exhaust pipe where it meets the back panel and duct collar. Reassembled the unit and retested and the unit is much quieter. I advised the customer of my findings and repairs. No lint observed during service, job completed."
Near Austin, TX 78748
Leonardo
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE745H0FS0 Arrived on site to test unit for bake not working unit not getting hot. Test unit and found loose connection at bake element. Secured connection test unit and unit test good
Near Georgetown, TX 78628
Lou
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 "arrived on site to inspect refrigerator noises. Upon further inspection, as soon as I walked into the home, I could hear the unit making the noise. I found the unit not leveled and the condenser coil was vibrating on the bracket under it. I adjusted the coil and placed a noise reducer in between the bracket and coil at the front of the unit and at the back near the compressor. Placed the unit in diagnostics and tested and the unit showed no error codes and operated as designed. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Robert
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of not finishing cycle. Found the cold water supply too low. Customer will call plumbing to correct. No leaks detected at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven controls not responding . Found UI would not respond to touch commands . Replaced UI ,ran diagnostics all checked normal . Preheated and shut off . Job complete ."
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KFIS27CXMS0 Install facia heater kit to remove condensation in fresh food section at icemaker compartment and ice bin. All water connections were dry.
Near Johnson City, TX 78636
Brandon
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site for customer complaint of unit not responding to touch, found faulty console, I replaced console, unit tested good."
Near Austin, TX 78738
Andy
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found I was unable to enter diagnostics. Also found water tube heater wires broken. Ordering needed part. Office to schedule. Authorization is needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W11039890 (CONTROL )
Near Georgetown, TX 78628
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived on site to diagnose a refrigerator that is over cooling in the fresh food section. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on airflow through unit and conditions which items may freeze. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78626
Cliff
Job Details: 09/20/2019
WASHER LG WM2016CW Arrived on site to replace main control for washer. Replaced control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78747
Scott
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site ,found panel dented . replaced draw panel. No other issues found . Job complete"
Near Austin, TX 78724
Cliff
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to diagnose an oven that has no display. Found touchscreen on console not operating properly. Replaced console and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78747
Scott
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF550SAHS Ordering correct panel,Nonwater leaks detected at time of service . .; ordrng 1 W11230548 (DOOR PANEL SS )
Near Waco, TX 76710
Al
Job Details: 09/20/2019
VENTHOOD KITCHENAID KXU2836YSS0 Arrived to inspect vent hood fan buttons struck.Confirmed the complaint and photographed the unit.Unit will need to be uninstalled for any work to be preformed.Customer will try to coordinate a time and date for unit to be uninstalled.Customer will be out of town for next 3 weeks and will call back to reschedule.; saved tckt
Near Pflugerville, TX 78660
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived on site to diagnose a refrigerator that has an icemaker that is leaking. Found icemaker slightly overfilling. Adjusted fill settings on icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Spicewood, TX 78669
Dona
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site to replace spin basket for off balance, found basket is seized to gearcase will need gearcase replaced as well to remove basket. All water connections dry. ; ordrng 1 W10811956 (GEARCASE)"
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for unit not cooling. Upon arrival unit was working as designed with no iced up evaps. Customer stated unit would randomly get warm. Ice would melt, spoil milk etc . Ran diagnostics and found no errors. Checked control version and found unit to have old version controls. Replaced controls and tested all functions and tested good."
Near Jonestown, TX 78645
James
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and removed agitator. Once removed I found the screws that retain the hub are stripped out and can not be removed. Unit will need new basket as well to repair. ; ordrng 1 W10752719 (basket) and 6 WP8533953 (screw)s
Near Austin, TX 78701
Wesley
Job Details: 09/20/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and installed the new top on washer. All checks good.
Near Buda, TX 78610
Brandon
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of no lights in both compartments, found freezer module to have failed, I replaced with correct part number module, unit tested good.