Near Pflugerville, TX 78660
Wesley
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onnsite and replaced valve and housing without changing poor flow to dispenser. No kinks. Good flow at wall and full ice. Ordering resevoir. All else checks good. ; ordrng 1 W11269264 (WATER RESEVOIR)
Near Austin, TX 78748
Robert
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL ET1CHMXKQ02 Arrived on job for complaints of leaks in refrigerator. Found the defrost drain blocked. Removed ice and test drain. No additional leaks detected.
Near Lockhart, TX 78644
Jacob
Job Details: 01/20/2020
WASHER WHIRLPOOL CAE2745FQ0 Arrived onsite to replace drain motor. Replaced drain motor and lid lock. Tested unit. Unit test good. No leaks present. Job complete. S
Near Austin, TX 78757
Wesley
Job Details: 01/20/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and repaired leak. No parts needed. All checks good. Unit is now operating as designed. Advised customer on status.
Near San Marcos, TX 78666
Leonardo
Job Details: 01/20/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to test unit for flames to high on burners. Turned flames down by adjusting flames test unit and unit test good job complete.
Near Round Rock, TX 78664
Andy
Job Details: 01/20/2020
WASHER WHIRLPOOL WTW8500DW4 Arrived on site to install previously diagnosed part. Upon lifting unit found stator was rubbing on plastic try under washer creating noise. Removed tray and lifted unit feet. Tested unit after doing so and all operations are normal. Plastic tray had holes from unit rubbing and would not stop any water. Advised customer to replace tray with one that sits more flat so that it would not rub in the future. No water leaks present at time of service.
Near Austin, TX 78717
Tyler B.
Job Details: 01/20/2020
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived to inspect unit not igniting. Found no ignition, removed and replaced the spark module and tested good"
Near Killeen, TX 76549
Arthur B.
Job Details: 01/20/2020
RANGE KITCHENAID KFED500ESS02 Arrived onsite for customer complaint of double slide in oven upper light not working. Removed back panel and tabs on socket broke. Removed and replaced socket. Reassembled. Light now comes on as designed. No other issues found.
Near Round Rock, TX 78664
David
Job Details: 01/20/2020
DRYER WHIRLPOOL WED4616FW0 "Arrived on site to diagnose dryer now drying / heating. On arrival unit was moved to maintenance building and a new cord was installed. Ran unit and performed diagnostics. Found unit was both spinning and heating. Tested temps found temps reaching 180 degrees, unit heating properly. Unit likely had a loose connection or bad power in Apartment. All is now working as designed. Call complete."
Near Austin, TX 78738
Robert
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL JS42PPDUDB01 Arrived on job for complaints of not cooling. Found the control not working will not power up. After replacement test operation. Refrigerator display works and compressor running.
Near Burnet, TX 78611
James
Job Details: 01/20/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. Found no response from control and control light just flashing. Installed new control and tested operation. Unit tests good. Job complete
Near Temple, TX 76502
Jonathan
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site for a refrigerator that was not dispense ice. Inspected unit and work area. Customer advised that they had a repair done recently from another repair company through Lowe’s and it hadn’t dispensed ice since. Ran an ice dispenser test and could not hear motor running. Removed icemaker assembly and motor and found a wire connector for the motor off the motor connector. Placed wire connection onto the motor and unit ran as designed. Call complete.
Near Buda, TX 78610
Leonardo
Job Details: 01/20/2020
OVEN WHIRLPOOL GW397LXUS06 "Arrived on site to test unit for no operation, upon. Inspection we found the glow ignitor has not been glowing or getting the required amps to start gas,replaced ignitor and retested, oven heated, flames checked out
Near Cottonwood Shores, TX 78657
James
Job Details: 01/20/2020
WASHER WHIRLPOOL WTW7300DW0 "Arrived on site and installed new gear case, wash plate and valve. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78730
Paul
Job Details: 01/20/2020
WASHER AMANA NTW4516FW3 Arrived onsite for the washer that is shaking and vibrating badly. I found the washer out of level and the leveling feet screwed all the way in with the weight not distributed correctly. I adjusted the feet out and leveled the washer. I ran a calibration and tested the unit in high speed spin. The unit vibrates but does not walk across the floor. I checked for stored error codes and there were none. I tested the unit in a rinse and spin cycle with towels and the unit worked as designed and didn’t walk across the floor. Call complete.
Near Austin, TX 78747
Kevin
Job Details: 01/20/2020
DRYER MAYTAG MEDC465HW0 "Arrived on site and found timer is not moving properly, after replacing also found no airflow through lint screen, removed vent connection from rear of dryer and airflow has returned, recommended to customer that Vent to exterior be cleaned before dryer is used again. Job complete"
Near Austin, TX 78731
Paul
Job Details: 01/20/2020
VENTHOOD WHIRLPOOL UXT5430ADB Arrived onsite for the vent hood that doesn’t seem to pull enough air. I tested the unit and found it working as designed. I went over questions the customer had and answered them. I advised having a plumber shorten the stub out behind the range to allow the unit to get moved closer to the wall.
Near Belton, TX 76513
Al
Job Details: 01/20/2020
DRYER WHIRLPOOL WED5620HW0 Arrived to inspect frotload dryer not heating.Confirmed the complaint and disassembled and and found the element was defective.Removed and replaced it.
Near Temple, TX 76501
Jonathan
Job Details: 01/20/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for washer that would not start a cycle. Inspected unit and work area. Placed unit in diagnostics mode and found an F8 E1 (no fill/long fill) error code. Unit was on hot water and found hot water valve turned off. Turned hot water valve back on and tested unit in a regular cycle. Tested unit in warm and hot water settings and unit worked as designed. Call complete.
Near Florence, TX 76527
Al
Job Details: 01/20/2020
DRYER AMANA NED4655EW1 Arrived to inspect dryer not working. Confirmed the complaint and found the door switch was broken. Removed and replaced it. Reassembled and unit tested as designed.Customer satisfied Job complete
Near Dripping Springs, TX 78620
Leonardo
Job Details: 01/20/2020
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to replace valves, replaced valves and retested, no leaks detected. Complete"
Near Austin, TX 78736
Luis
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived on site for no ice. Forced a harvest icemaker root running through a forced harvest diagnosed faulty icemaker. Installed an updated icemaker,powered unit on icemaker ran through a cycle and filled with water.
Near Austin, TX 78731
Paul
Job Details: 01/17/2020
MICROWAVE KITCHENAID KEMS308SSS02 Arrived onsite for the microwave/oven to replace the previous diagnosed parts. I replaced the turntable motor and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78731
Scott
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL GT2SHMXMS01 Arrived on site for water dripping in fresh food compartment . Found drain in freezer clogged . Steamed out drain . Unit is now draining properly now . Nonwater leaks detected at time of service .
Near Round Rock, TX 78664
Wesley
Job Details: 01/17/2020
WASHER MAYTAG MVWB765FC3 Arrived on site and found unit UI panel going out. Replaced. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78681
Al
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW7000DW4 Arrived to inspect washer with clacking noise.Ran diagnostics test mode and noticed the wash plate was defective.Removed and replaced it.Reassembled and unit tested as designed with no error codes.All water lines were dry at the time of service.Job complete
Near Hutto, TX 78634
Wesley
Job Details: 01/17/2020
WASHER MAYTAG MHW5630HC0 Arrived onnsite and replaced acu to repair break problem. Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78717
Tyler B.
Job Details: 01/17/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived to inspect unit not heating. Found correct voltage. Removed panel found hi limit open, and vent damaged, advised a new vent hose and a vent cleaning to complete issues from repeating"
Near Smithville, TX 78957
Cliff
Job Details: 01/17/2020
WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found center pulley mounting nut has come off. Re-installed nut and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78701
Jacob
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for unit saying cooling off. Tested unit. Found cooling issue was that the lock and filter reset button had been switched to off. Turned cooling back on. No issues at this time. Job complete
Near Temple, TX 76502
Arthur B.
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for customer complaint of SxS dual evaporator refrigerator not cooling both sections. Removed FC evaporator cover and found faint frost pattern. Placed gauges on system and found high side @350psi and low side @ 5psi. Called WPL Techline Mark SR7726922713 and advised possible air or containment in system. Advised to evacuate refrigerant and put in deep vacuum and recharge. Vacuumed unit down for about 20 mins. Charged unit with 5.3oz of R134a refrigerant. Ran test 4 and found good frost pattern on both evaporators. Pressure were normal on both high and low side. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
James
Job Details: 01/17/2020
WASHER LG WM3360HVCA Arrived on site and tested operation. Found drain pump will run for approximately 30 seconds before draining any water and sometimes will work correctly on first try. U it has a failing drain pump.
Near Austin, TX 78701
Jacob
Job Details: 01/17/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for scratches on unit. Found scratches. Used touch up paint on unit. Job complete
Near Cedar Park, TX 78613
Andy
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for refrigerator water in RC and too cold. Upon arrival customer informed that they don’t want RC cool issue addressed, only water in RC. Tested and inspected unit and found failed drain tube. .; ordrng 1 W11252097 (extension)"
Near Austin, TX 78750
Paul
Job Details: 01/17/2020
REFRIGERATOR LG LFX28968ST/04 Arrived onsite for the refrigerator not making ice at all and the bin is empty. When I arrived I found the bin full and mr stated the unit started working again. Mr stated that he saw the unit try to harvest and the tray was making a popping sound and would go back to the home position. I suspect a cube had caused the issue and it cleared itself. The unit is working as designed at this time and the temps of the RC and FC are correct. Call complete.
Near Austin, TX 78717
Tyler B.
Job Details: 01/17/2020
WINE COOLER WHIRLPOOL WUB50X24HZ00 "Arrived to inspect unit with ice in back and door issue, found unit pushed too far back in counter. No issue with door, found back frozen over due to defrost failure. Unit win need thermistors and possibly control to repair. Powered off unit ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11263884 (thermistor) and 1 W11369453 (CONTROL) and 1 W11371615 (HEATER KIT)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW0 "Arrived on site for customer complaint of unit making loud noise and leaking, found gearcase leaking oil and water out of main seal.
Near Spicewood, TX 78669
Luis
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL GI6FDRXXY07 "Arrived on site for ice issues. Found icemaker running through a double fill,installed a new icemaker tested icemaker unit working as designed."
Near Austin, TX 78759
David
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KSRP25FSSS00 "Arrived on site to diagnose icemaker not producing ice. Found error light blinking on optical eye board. Attempted to jump icemaker and got no response. Icemaker appears to be dead mid cycle. Installed new icemaker. FC not cold enough to allow unit to run, but error light is now off. Advised to allow up to 24 hours for unit to produce.
Near Spicewood, TX 78669
Brandon
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTM404ESS1 "Arrived on site for customer complaint of unit leaking, found leak coming from motor/sump assembly, I replaced faulty part, unit tested good.
Near Round Rock, TX 78664
Al
Job Details: 01/17/2020
MICROWAVE WHIRLPOOL WMH32519CS2 Arrived to inspect microwave not working.Customer advised her sister had pans near the outlet which unplugged the unit.Tested the unit and unit tested as designed.
Near Florence, TX 76527
Al
Job Details: 01/17/2020
WASHER GE GUD27ESSM0WW
Near Austin, TX 78748
Leonardo
Job Details: 01/17/2020
MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site to replace hv transformer, replaced hv transformer and retested, tests all passed. Complete"
Near Austin, TX 78749
Jacob
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW4800BQ0 Arrived onsite for unit not spin cycle. Tested unit. Found that shift actuator was bad and control board was not communicating. Replaced control board and shift actuator. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Austin, TX 78717
Lou
Job Details: 01/17/2020
WASHER MAYTAG MVWC6ESWW1 "arrived on site to install previously diagnosed and ordered parts. Per the previous diagnosis, I removed and replaced the temp/sensor switch and motor and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Burnet, TX 78611
James
Job Details: 01/17/2020
FREEZER WHIRLPOOL KSC24C8EYY02 "Arrived on site and installed new compressor, evaporator, stub and drier. Charged with 5.3oz 134a and tested for proper operation. Unit cooling properly and instructed customer that the unit may take up to 24 hours to settle into set temps and 48 hours for ice production. Job complete"
Near Elm Mott, TX 76640
Jonathan
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to install previously diagnosed parts. It’s inspected unit in work area. Installed new ice control/bin. Unit worked as designed. Call complete.
Near Smithville, TX 78957
Cliff
Job Details: 01/17/2020
RANGE WHIRLPOOL WFE505W0HW1 "Arrived on site to diagnose a range with several components not functioning.
Near Waco, TX 76705
Jonathan
Job Details: 01/17/2020
WASHER MAYTAG MVWB865GW0 "Draft on site to install previously diagnose parts. When inspecting the basket and underneath it I found No evidence of anything impeding the basket from driving. I did however find the basket warped. Replaced basket, gear case, and agitator. Tested unit in service diagnostics after a calibration cycle and unit worked as designed. Call complete."
Near Leander, TX 78641
Jonathan
Job Details: 01/17/2020
VENTHOOD UNKNOWN UXT5530AAS3 Arrived on site for venthood lights not working. Inspected unit and work area. Tested voltage to unit and found 120 volts. Gained access to lights and tested voltage and found no voltage to lights. Gained access to control and found loose wire at control. Corrected wiring and tested lights. Found lights working. All test good.
Near Manor, TX 78653
Cliff
Job Details: 01/17/2020
DRYER WHIRLPOOL WED92HEFW2 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found lint accumulation and blower wheel causing it to be out of balance. This is causing abnormal vibration and noise in unit. Removed lint accumulation and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78738
Brandon
Job Details: 01/17/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site for customer complaint of washer not starting a cycle, found error codes F0E2 f5e2 F8e1, found faulty control and pressure switch, I replaced both parts, unit tested good."
Near Buda, TX 78610
Kevin
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site and found left fresh food door is concave and not connecting with door switch. Added a temporary shim so dispenser will work for customer, will need to bring back correct shim to complete call. No water leaks from connections at time of service; ordrng 5 WP2177331 (plastic-sq)s and 5 WPW10221048 (spacer)s"
Near Leander, TX 78641
Andy
Job Details: 01/17/2020
COOKTOP JENN-AIR JGD3536WS01 Arrived on site for cooktop 2 burners not igniting. Tested and inspected unit and found burner heads will need to be replaced.
Near Leander, TX 78641
Andy
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 01/17/2020
REFRIGERATOR LG LMXS30776S/01 "arrived on site to install previously diagnosed and ordered parts. Due to the left RC door leaking from the water filter area, I removed and replaced the left RC door and installed a new water filter assembly. I removed the ice maker assembly and the dispenser assembly from the old door and installed them to the new door. Checked all water connections and were dry. Tested the door components and all were functioning. No water leaks observed during service, job completed."
Near Temple, TX 76502
Arthur B.
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite to install RC evaporator cover from prior tech’s diagnosis. Removed shelving and removed broken RC evaporator cover and installed new replacement. Also used longer 1/4 screws to secure cover to shroud. Reassembled and tested unit. No air gaps found. No other issues found. All water connection were dry at time of service.
Near Manchaca, TX 78652
Luis
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Arrived on site for water leaking. Found split on knuckle of icemaker water line,replaced water line tested icemaker no leaks."
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/17/2020
FREEZER KITCHENAID KRFC302ESS02 "Arrived on site to replace broken ice maker tray coupling, after replacing, unit tested good."
Near Austin, TX 78701
Jacob
Job Details: 01/17/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for screen to unit being damaged. Tested unit. Found that front display screen was not working correctly. Replaced display panel. Tested unit. Unit test good. No issues at this time. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 01/17/2020
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived onnsite and site and used filter and kit to repair. Unit is now operating as designed.
Near Austin, TX 78701
Jacob
Job Details: 01/17/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for u it having deep scratches. Found scratches. Replaced outer door trim. No issues at this time. Job complete
Near Austin, TX 78701
Leonardo
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to replace scratched handle, upon inspection we found the handle was scratched, replaced. No problems detected."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/17/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven not powering on. Customer stated that after running self clean cycle unit had lost power. Turned circuit breaker off and gained access to thermal fuse. Measured thermal fuse resistance and found opened. Removed failed fuse and installed new. Powered unit on and performed diagnostics mode, tested all operations. All tested good. Spoke with customer on user care guide."
Near Manor, TX 78653
Cliff
Job Details: 01/17/2020
COOKTOP WHIRLPOOL WCE55US0HS01 Part that was shipped was correct part number but box was incorrectly packed and incorrect part inside. Office will need to re-order part and set return appointment.; ordrng 1 W11111805 (HARNESS)
Near Austin, TX 78701
Jacob
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit handles on unit. Only needs left handle replacement. Replaced handle. No issues at this time. Job complete
Near Austin, TX 78704
Luis
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for ice in freezer. Found large gap between door and cabinet found freezer door not sealing. Removed door and cleared all ice,installed new brackets,reassembled freezer compartment and door checked door seal good."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/17/2020
WASHER MAYTAG MVWB765FW3 Arrived onnsite and found failed valve. Replaced valve. All checks good. Unit is now operating as designed.
Near Seguin, TX 78155
Richard
Job Details: 01/17/2020
MICROWAVE KITCHENAID KMHS120ESS2 Arrived onsite for the microwave with door open displayed. Upon inspection found that the upper inner lock was stuck. Adjusted spring and issue is resolved. Complete.
Near Leander, TX 78641
Jonathan
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for refrigerator making a rattle sound. Performed diagnostics mode and found air baffle motor at fault. Will need to order air baffle and schedule ordrng 1 WPW10479155 (AIR BAFFLE )"
Near Wimberley, TX 78676
Kevin
Job Details: 01/17/2020
REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site and found right hand fresh food door gasket is tearing, Replaced gasket and used heat gun to straighten it. No water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/17/2020
DRYER WHIRLPOOL WED6620HW1 Arrived onsite and installed console. All checks good. Unit is now operating as designed.
Near Wimberley, TX 78676
Kevin
Job Details: 01/17/2020
ICE MACHINE MAYTAG MSS26C6MFZ00 "Arrived on site and inspected refrigerator and found small amount of ice along backside of icemaker wall and small amount built up on top of icemaker edge, took one picture. Ran test 44 and 45 and found water is barely trickling in when filling. Checked water dispenser and it is trickling here as well spoke with tech line and they recommended checking water pressure at primary inlet valve and found water pressure is weak here. A new inlet valve will correct issue.ordrng 1 WPW10238100 (valve-inlt)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site to install previous diagnosed part. Gained access to failed defrost sensor and installed new. Performed diagnostics mode and tested sensor and found passed in diagnostics mode. All tested good, no water leaks detected durning service."
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/17/2020
RANGE UNKNOWN UXB1200DYS0 "Arrived on site for customer complaint of loud grinding noise, found faulty blower, I replaced blower, unit tested good."
Near Kingsbury, TX 78638
Richard
Job Details: 01/17/2020
REFRIGERATOR JENN-AIR JCD2292KTB Arrived onsite for the refrigerator freezing in the refrigerator compartment. Ran diagnostics and found that the damper control was stuck open. Replaced damper control and temp sensor. Refrigerator tested fine and no leaks detected. Complete
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/17/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived to inspect unit with not turning off complaints, found blowers working properly. Ran diagnostics and found communication errors, console is shorting out, removed and replaced and tested good"
Near Austin, TX 78732
Paul
Job Details: 01/17/2020
REFRIGERATOR JENN-AIR JFC2290RTB00 Arrived onsite for the refrigerator with door closing and wobbling issues. I found the shims not under the back right side correct because the floor from left to right in the rear is not level and I showed this to ms. Ms stated that Wilson Appliance had come out and replaced the back right roller. I corrected the shims and tried to level the unit but the front left leveling foot is stripped and the right one is in bad shape also. Need to replace both leveling feet to complete service. Ordering WPW10515763 ROLLER-CAB & WPW10515762 ROLLER-CAB ordrng 1 WPW10515762 (ROLLER-CAB)
Near Wimberley, TX 78676
Kevin
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site and set refrigerator into a diagnostic cycle and found the noise customer is hearing is the compressor running. The noise is normal and reported situation to tech line, no water leaks from connections at time of service, job complete 7726920646"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTE254ESS Arrived onnsite and installed detergent dispenser. Reports of intermittent failure to open. Found loose flap door gasket. All checks good after repair.
Near Austin, TX 78727
Tyler B.
Job Details: 01/17/2020
DRYER LG DLE7200WE "Arrived to inspect unit with no power. Found correct voltage, found voltage in control. Removed control and replaced and tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/17/2020
COOKTOP WHIRLPOOL G7CE3034XS00 Arrived on site and was advised of customer complaints and concerns. Ordering 2 elements and all switches as result. Correcting heating issues and cooktop on light. ; ordrng 1 WP74007840 (switch- in) and 1 WP8273992 (elmnt-surf) and 1 WPW10189281 (elmnt-surf) and 1 WPW10312185 (switch-inf) and 1 WPW10312185 (switch-inf) and 1 WPW10326246 (switch-inf)
Near Smithville, TX 78957
Cliff
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washer that is not completing cycles. Tested unit and found low cold water pressure from wall. Homeowner will need to have water pressure issue corrected to complete repair. No leaks were found at time of service.
Near Leander, TX 78641
Andy
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator making noise. Tested and inspected unit and found all operations to be normal. Called tech line and spoke with JK (SR# 7726919283) Made aware of stated issue and what was found. Was instructed that unit is operating as designed and to instruct customer on use and care and practice for best performance. Did as instructed. No repairs are needed at this time. No water leaks present at time of service.
Near Canyon Lake, TX 78133
Robert
Job Details: 01/17/2020
RANGE WHIRLPOOL KGCU467VSS01 Arrived onsite for the stovetop gas knobs hanging up when turning. Upon inspection we found that the covers around the knobs were touching them. Adjusted covers and tested everything working properly now. Complete
Near Burnet, TX 78611
James
Job Details: 01/17/2020
MICROWAVE GE PT7800SH8SS Arrived on site and tested operation. Found damper door motor running constantly when door closed. Accessed assembly and found damper door not making contact with switch. Adjusted plate and tested. Door now making contact with switch. Unit tests good. Job complete
Near Austin, TX 78747
Jacob
Job Details: 01/17/2020
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for unit not staying in the start position when pushed. Test unit. Found that start button was not holding start position to continue cycling. Replaced start button. Tested unit. Unit test good. No issues at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 01/17/2020
RANGE WHIRLPOOL KDRS467VSS04 "arrived on site to install previously diagnosed and ordered parts. Due to the keypad failure, I removed and replaced the keypad with ribbon harness and tested the unit. Unit operated as designed with no error codes. No gas leaks detected during service, job completed."
Near New Braunfels, TX 78130
Robert
Job Details: 01/17/2020
DISHWASHER JENN-AIR JDB9800CWS2 Arrived onsite for the dishwasher not having lights on the door. Ran diagnostics and that the touch panel was not working. Installed new touch panel and tested. Everything is working properly. No leaks detected. Complete.
Near Buda, TX 78610
Kevin
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced control panel diagnosed by previous technician, no water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Jonathan
Job Details: 01/17/2020
FREEZER KITCHENAID krmf706ess01 "Arrived on site for refrigerator freezing up on FC evaporator after evaporator fan assembly was replaced for power failure occurring. Gained access to FC evaporator and inspected terminal connectors. Performed diagnostics mode and tested FC evaporator fan. Ran test 6 defrost cycle. Found heater activating. Measured resistance on defrost thermostat and found at 3.1 K ohms and found within range, was at room temperature. Called Whirlpool tech support and spoke with Justin. Went over prior repair and testing. He stated it would need stealth UI replaced. Spoke with customer on failure. We are going to see if resetting will correct failure before replacing UI. Informed customer on where to look for ice developing and possible sounds that may occur if failure reappears. Customer will call at first signs of failure. (SR# 7726918680)."
Near Manchaca, TX 78652
Leonardo
Job Details: 01/17/2020
OVEN WHIRLPOOL WFG505M0BB2 "arrived on job to diagnose oven, upon inspection we found the oven was not igniting, igniter did not activate and oven light was off, ordered parts and rescheduled. Office to set time ; ordrng 1 W11126814 (CONTROL ) and 1 W11176454 (IGNITOR )"
Near Jarrell, TX 76537
Al
Job Details: 01/17/2020
WASHER WHIRLPOOL MVWB765FW3 Arrived to install previously ordered part.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/17/2020
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived to inspect cooktop with scratches. Confirmed the complaint and took pics, replaced top and tested good"
Near McGregor, TX 76657
Jonathan
Job Details: 01/17/2020
COOKTOP JENN-AIR JGCP436WP02 "Arrived on site to install previously diagnosed parts. Replaced igniter harness and tested unit. Unit continued to click on the front right burner. In addition to this burner, the middle back burner started clicking when in use as well and clicked 3 other burners when clicking. The back right burner also started clicking the middle back burner when in use. It would only cease when the middle back burner was turned on. Called Techline and spoke to TJ SR# 7726918822. He advised that he would file a report to his engineering team due to multiple issues going on and all the repairs already made to this unit.
Near Austin, TX 78750
Paul
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL KDPE234GPS0 "Arrived onsite for the dishwasher with a broken rack. I found the left side adjuster broken and the rail separating. I found the door not closing good because the hinges are bent. The left adjuster and rail will need to be replaced. When this happened it put a dent on the inner door panel and I will find out if the inner door would be covered. I took pics of the door. Ordering W11259785 TRACK, WP8534854 HINGE-DOOR, WP8534853 HINGE-DOOR, & PARTS AUTHORIZATION for W10908291 DOOR-INNER. The office will need to RS the call depending on the part authorization.; ordrng 1 PARTSAUTHORIZATION (W10908291 DOOR-INNER) and 1 W11259785 (TRACK) and 1 WP8534853 (HINGE-DOOR), rqstng P&A on 1 WP8534854 (HINGE-DOOR)"
Near Cedar Park, TX 78613
Lou
Job Details: 01/17/2020
WASHER LG WT5070CW "arrived on site to inspect washer check maintenance. Upon further inspection, I placed the unit in diagnostics and tested. Unit operated as designed. I removed the water hoses from the valve and checked the screens and they were good. Tilted the unit back to inspect underneath and all checked good. I recommended that the customer should change the water hoses to braided hoses every 5-6 yrs or as needed. No repairs needed at this time. No water leaks observed during service, job completed."
Near Volente, TX 78641
Lou
Job Details: 01/17/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "arrived on site to inspect refrigerator doors popping open when closing. Upon further inspection, I found that when closing the left rc door the right rc door pops open. I advised the customer that when closing the doors, the left door should always be closed before the right due to the left door million causing damage to the right door gasket. I contacted Techline and spoke to Dustin and advised of my findings and Dustin advised that the left door is the heaviest of the two doors and there is no place for air to go and right door pops open; open both at same time close at same time or left door first. Dustin advised no repairs needed to be made and provided file #7726915664. I did find that the unit was not level and was tilted forward. I attempted to level the door, but this caused both door hinges to wedge against the cabinet and the right door would not close at all. I re-leveled the unit the best the cabinets would allow and tested the doors and
Near New Braunfels, TX 78130
Robert
Job Details: 01/17/2020
DRYER AMANA NED4655EW1 Arrived onsite for the dryer making a metallic noise when spinning. Upon inspection we found that there was a coin stuck in the felt. Removed coin and tested. Sound is no longer present. No other issues were found. Complete.
Near Spicewood, TX 78669
Luis
Job Details: 01/17/2020
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on sit scores no ice. Ran diagnostic recirculated pump to pushing water through dispenser diagnosed faulty pump,installed a new pump powered unit on ran diagnostics unit working as designed. ; used 1 W11325175 (PUMP) from stock"