Service History 578 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Seguin, Texas 78155

Andrey

Job Details: 04/12/2023

"Arrived on site to preform previously diagnosed sealed system, verified that it was needed, replaced compressor, dye drier and stub, vacuumed system down for 30 minutes, held good vacuum, charged system with R600 56g, unit developed a good frost pattern, advised customer to give unit 24 hours before loading, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Bastrop, Texas 78602

Joe Z

Job Details: 04/12/2023

Arrived on site for not spinning. Upon arrival ran diagnostics and got F7-E6 motor circuit open. Inspected motor and is good. Found actuator and cam have failed. Need to replace actuator and cam. Replaced actuator and cam. Test unit and unit is operating as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Bastrop, Texas 78602

Joe Z

Job Details: 04/12/2023

Arrived on site for oven too cold. Upon arrival customer stated that an inspector checked unit and that they were getting readings too cold. I preheated oven to 350 and used thermocouple to test readings. Oven reached 460. Began to let unit cycle several times and got 328 on the low and 380 on the high averaging 354. Unit is operating correctly as designed. No gas leaks present at this time.

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Austin, Texas 78750

Wesley

Job Details: 04/12/2023

Arrived onsite and tested unit for not closing properly. Determined unit installed well and when door is closed properly the the switches stay engaged properly. Customer experiencing reverberation from slamming the door disengaging one or both switches. Advised customer on design and the advantages of gentle closure to engage the switches both for consistent responsiveness and wear reduction. All checks good. Unit is operating as designed.

We serviced a

WHIRLPOOL ICE MACHINE

Model Kuid508hps01

Near Kingsland, Texas 78639

Kimo

Job Details: 04/12/2023

"Arrived onsite for a ice machine that is no longer making ice and was making a crunching noise. Upon inspection I found that the water inlet valve was not operating correctly and the noise was coming form the circulation pump cavitated because there was not enough water reservoir. After installing the new water inlet valve, I found that the noise was gone and that the unit created a nice slab of ice after monitoring it for several minutes job complete."

We serviced a

JENN-AIR RANGE

Model JDRP548HL01

Near Kingsland, Texas 78639

Kimo

Job Details: 04/12/2023

Arrived onsite for a ran that has a left door on the oven the wiggles when it closes. Upon inspection I found that this was caused by the left hing on the left door beeping weak. I replaced bothering hinges and tested the unit and found the door opening as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Marble Falls, Texas 78654

Kimo

Job Details: 04/12/2023

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new damper and tested unit and found unit operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW09

Near Marble Falls, Texas 78654

Kimo

Job Details: 04/12/2023

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new water feed line and tested unit and found unit operating as designed. Job completed

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lago Vista, Texas 78645

Maurice R

Job Details: 04/12/2023

"Arrived onsite for dishwasher not draining. On inspection the new pump and motor had a bad drain pump on the unit. Replaced the drain pump,and the unit started to drain. The unit is well as designed and no water was detected during inspection."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Georgetown, Texas 78628

Gerry C

Job Details: 04/12/2023

"Arrived to perform Heater Bushing W11537778?- SP W11540964 - Special Project S17304. I removed and replaced the copper colored bushing equipped heating element and then entered service test mode. Errors F8E2, F10E1 and F10E2 were stored and I cleared for testing. The unit passed all testing and I suspect the codes were from installation and they did not return. All testing was done in accordance with the SP W11540964. No leaks observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Copperas Cove, Texas 76522

Tyler

Job Details: 04/12/2023

"Arrived on site for refrigerator with high side leak. Upon arrival reconfirmed leak. Replaced compressor, uv drier, and access valve. Pulled pulled vac and used nitrogen to verify there were no leaks. Found not could hold 130psi. Recharged system with 5.5oz of r134a and found psi stable at 0/150(L/H) after 25 minutes. Informed customer to give unit 24 hrs to stabilize temps. Call complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, Texas 78723

Scott

Job Details: 04/12/2023

Arrived on site for washer powering up and filling but not starting . Ran diagnostics got 7-1 error . Found nut had come off cam pulley and cased belt to slip off pulleys. Replaced cam with truck stock ( w10721967 ) . Ran calibration and diagnostics wash . All checked normal. No water leaks detected at this time. Job complete .

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Killeen, Texas 76542

Tyler

Job Details: 04/12/2023

Arrived on site for dryer needing previously diagnosed blower wheel. Upon arrival reconfirmed issue and found blower would not safely come free from motor. Replaced motor and blower wheel and found unit working as designed. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Killeen, Texas 76542

Tyler

Job Details: 04/12/2023

Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found cause of failure was cap tube breaking from drier. Replaced uv drier WPW10143759 and 6-2 coupler from lokring kit. Pulled vac then recharged system with 41g of r600. Found unit cooling as designed. Call complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Austin, Texas 78724

Scott

Job Details: 04/12/2023

Arrived on site for blower not blowing . Found piece of sheet rock stuck in fan blades . Removed debris. Fan is operating properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Austin, Texas 78724

Joe Z

Job Details: 04/12/2023

Arrived on site for unit not cooling. Upon arrival found lots of frozen condensation in FC. Found about 8 of gasket on bottom of RC door is not sealing. Found door is not securely mounted. Adjusted and secured the door. Gasket now seals correctly. Cleared all frost. Unit is operating as designed. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Seguin, Texas 78155

Andrew

Job Details: 04/12/2023

"Arrived on site to test unit for leak. Found drai hose leaking. Replaced hoses, unit working as designed. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ0

Near Round Rock, Texas 78681

Vincent

Job Details: 04/12/2023

"A arrived on site for range, inspected unit and work area. Customers complaint was unit not able to cancel the oven. Confirmed and fount the control not responding to the cancel button. Contacted the safety team from whirlpool and spoke to Eric SR#7736123395 and explained my findings. Replaced the control and tested. Unit is now operating as designed. No leaks where observed during service."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Austin, Texas 78735

Luis

Job Details: 04/12/2023

"Arrived on site for water leaking and bowed drain pan. Per service pointer replaced drain pan,secured thermistor to correct location on suction line,secured evaporator to liner using clamps and zip ties secured cover. Autho S16360; used 1 W11457241 (Drain pan) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW0

Near Round Rock, Texas 78681

Vincent

Job Details: 04/12/2023

Arrived on site for dryer making loud noises. Inspected unit and work area. I confirmed the noises and found it was the motor bearings going out along with the wheels getting stuck. Replaced all parts needed and re-tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

We serviced a

UNKNOWN VENTHOOD

Model WVU17UC0JS0

Near Hutto, Texas 78634

Vincent

Job Details: 04/12/2023

"Arrived on site for vent hood, inspected unit and work area. Customers complaint was the light was not working. Tested and found the light bulb lose. Unit is now operating as designed. Job completed."

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS05

Near Hutto, Texas 78634

Vincent

Job Details: 04/12/2023

"Arrived on site for cooktop, inspected unit and work area. Customers complaint was unit not igniting. Tested unit and found the cooktop unplugged. Unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW1

Near Austin, Texas 78727

Scott

Job Details: 04/12/2023

Arrived on site for dryer taking long time in between loads to be used . Conrtol will die and flash 6-1 error . Ran diagnostics only ui error present . Replaced UI and unit is functioning properly. No gas leaks detected at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JB3

Near Austin, Texas 78724

Joe Z

Job Details: 04/12/2023

Arrived on site for stove indicator light remains on. Upon arrival inspected unit and found that the right front infinity switch has failed. Need to replace front right infinity switch. Replaced 1 switch WP3149400. Test unit and unit is operating as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Killeen, Texas 76542

Tyler

Job Details: 04/12/2023

Arrived on site for refrigerator. Upon arrival found unit out of warranty. Customer wants to contact whirlpool for further assistance. No service preformed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Meadowlakes, Texas 78654

Kimo

Job Details: 04/12/2023

"Arrived onsite for a refrigerator that is making growling/vibrating noise whe the compressor kicks on. Upon inspection I found that the noise was coming from the condenser making count with the chassis causing resonating vibration to solve this issue. I adjusted the chassis till the noise when I moved on to the ice clumping in the husband and found that the ice was clumping at the top, which is a sign that ice bin gasket at the top may not be sealing properly. I checked this and found that it was not I meant, and I made adjustments to the gasket as well. Make sure that it was not folding when the door closed now it is sealing much better. Unit is now operating as designed job complete"

We serviced a

WHIRLPOOL FREEZER

Model WRF535SWHZ07

Near Spicewood, Texas 78669

Luis

Job Details: 04/12/2023

"3276Arrived on site for ice build up in freezer section,opened fresh food doors found middle of door gasket not sealing to cabinet,removed sealer that was placed under gasket,found gears not aligned. Realigned gears raised freezer door checked seal good,heated gasket,door gasket sealing correctly to cabinet. Hold on to freezer door incase customer calls back"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 04/12/2023

Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor test unit and unit test good job complete.

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US0HS00

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 04/12/2023

Arrived on site to test unit for unit moving not secured to counter. Customer had the brackets but we dont have long enough screws. Advised customer to get installers back out to install the unit correctly. Job complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUIS15NRXB1

Near Spicewood, Texas 78669

Luis

Job Details: 04/12/2023

"arrived on site for no ice. Ran diagnostics shorted evap sensor,unit passed all diagnostic test,good water flow filled pan,recirculating pump working good frost formation on evaporator plate. Replaced evaporator sensor."

We serviced a

MAYTAG COOKTOP

Model MEC8836HS00

Near Marble Falls, Texas 78654

Kimo

Job Details: 04/12/2023

Arriving onsite for a cooktop with the rear deft burner not working. Upon inspection I found that the burner was shorted out. I replace it and tested the unit several times and found unit operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS5

Near Leander, Texas 78641

Lou

Job Details: 04/12/2023

"Arrived on site to inspect range oven door not closing. Upon further inspection, I tested the unit and found the door hinge drops when closing the oven door. I removed and replaced both hinges and retested and unit is operating as designed. No gas leaks detected during service, job completed. No one available to sign for receipt. New build/vacant home"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Leander, Texas 78641

Maurice R

Job Details: 04/12/2023

"Arrived onsite on refrigerator making a noise. On inspection the compressor was vibrating and make a noise, I secured the compressor to keep from vibrating and the noise quiet down, you can hardly hear the noise any minute. No water leaks detected during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Leander, Texas 78641

Maurice R

Job Details: 04/12/2023

"Arrived onsite for dishwasher not working. On inspection found that there was a error of F4E3. I found that the strainer in the dishwasher was clogged. Explained to them that the strainer needs to be clean at least once a month. Ran diagnostics cycle 3 times trying to Get the unit to fail, the motor never got hot. The spray from the arms was very significant. Information the customer that if it happens again lets know"

We serviced a

KITCHENAID DISHWASHER

Model KDTM804KPS0

Near Austin, Texas 78730

Wesley

Job Details: 04/12/2023

Arrived onsite and replaced heater under service pointer #w11540694 guidance. Unit is now operating as designed. Unit had not developed leak failure prior to repair.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Hutto, Texas 78634

Vincent

Job Details: 04/12/2023

"Arrived on site for microwave, inspected unit and work area. Customers complaint is that the food is catching on fire and styrofoam plates melting. I tested unit and found it operating as designed. Advised the customer to no use styrofoam in microwave. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hutto, Texas 78634

Vincent

Job Details: 04/12/2023

"Arrived on site for washer, inspected unit and work area. Customers complaint was stoped while washing bath rugs. Inspected and found water in tub. Used my jumper harness to activate water pump and drain water. Found that the harness on the water pump broke. I did a successful repair on the harness and tested. Unit is now operating as designed. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Georgetown, Texas 78628

Gerry C

Job Details: 04/12/2023

"KRMF706ESS05 Arrived to inspect noise. I was able to somewhat recreate the noise the customer heard, but at a lower intensity. The sound heard was vibration within the lower unit area and started at the condenser entry loop. I secured the loop and added sound deadening material to the general area. I found the drain tube assembly gapped and I corrected. I squared and leveled the chassis and found the left door hinge, badly bent downward, preventing proper fitment with the ice bin to fascia contact area. I removed the door and corrected the hinge issue and tested. The unit operated as designed, no leaks observed during service."

We serviced a

WHIRLPOOL DRYER

Model WED4985EW0

Near Georgetown, Texas 78628

Gerry C

Job Details: 04/12/2023

"WED4985EW0 Arrived to inspect drying issue and excessive lint. The tenant expressed concerns about the amount of lint ejected from the external vent to the apartment unit. Initial testing was the timed heating/cooling to prove airflow and I found the unit would not heat above 165?F. I checked the electrical supply and it was L1 122.3VAC L2 121.4 and L1-L2 211.8, the combined expected as the complex is on a 3-phase supply. Under load, the 211.8 declined to 208.9 and is sufficient. I found no heater circuit shorts to chassis and reran the test, viewing the element. There was very little element that heated to glow, only at the very top of the element. 19.9 amps were measured at L2 and no heat, L1 was 6.2 amps. With heat, L1 registered 25.6 amps. The motor made a very loud vibration and I elected to replace it and the blower. The door switch was intermittently failing and I removed and replaced. Testing after service showed the unit still heating slowly, but I attribute that to very good airflow. I advised the tenant of my findings."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Georgetown, Texas 78626

Gerry C

Job Details: 04/12/2023

"WTW4855HW3 Arrived to inspect noise complaint. I found the bolt for the cam assy had came off and I removed and replaced the cam assembly due to excessive wear from the bolt issue. I recalibrated and then tested within service test mode. Operational test good, no leaks observed during service."

We serviced a

JENN-AIR RANGE

Model JGRP436HL01

Near Austin, Texas 78738

Leonardo

Job Details: 04/12/2023

Arrived on site to test unit for door not closing. Test unit and found and hinges. Replaced hinges test unit and unit test good job complete.

We serviced a

WHIRLPOOL COOKTOP

Model KCGS956ESS02

Near Lakeway, Texas 78738

Leonardo

Job Details: 04/12/2023

Arrived on site to replace regulator. Replaced regulator test unit no leaks present job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM00

Near Austin, Texas 78722

Paul

Job Details: 04/12/2023

Arrived on site. Replaced both damaged doors and nameplate. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Seguin, Texas 78155

Andrey

Job Details: 04/12/2023

"Arrived on site to test unit for no ice production, tested unit found bin full of ice, ran diagnostics cycle and it passed, customer stated that she had issues with her water lines and once that was fixed ice production started, unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC2

Near New Braunfels, Texas 78130

Andrew

Job Details: 04/12/2023

"Arrived on site and replaced previously diagnosed gearcase, slider and suspension. Was able to remove wash plate this time out. Ran calibration and completed diagnostics with no issues. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near New Braunfels, Texas 78130

Andrew

Job Details: 04/12/2023

Arrived on site to test unit for not starting. Found tub was full of water. Found drain pump had connection broken off preventing from draining. Verified receiving proper voltage. Installed spade connection and drained out water. Ran diagnostics with no issues. Advised customer on load sizes to prevent unit from bottoming out and causing damage to pump. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near New Braunfels, Texas 78130

Andrey

Job Details: 04/12/2023

"Arrived on site to test unit for not washing properly, tested unit found drain pump not receiving voltage, around, continuity through harness, and found a broken wire, fixed wire with butt splice, tested unit is now running as designed, if issue persist a new lower harness will be needed job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near New Braunfels, Texas 78130

Andrey

Job Details: 04/12/2023

"Arrived on site to test unit for loose console, tested unit did not find anything unusual about the movement, removed cook top, inspected console towers, all screws are in place and movement is within manufacture specifications, unit is functioning as designed, job completed"

We serviced a

WHIRLPOOL VENTHOOD

Model WVW53UC6LS0

Near New Braunfels, Texas 78130

Andrey

Job Details: 04/12/2023

"Arrived on site to test unit for chimney replacement, customer stated that chimney is not centered properly, and damage on the vent hood body, inspected chimney found it is not installed properly by installers, dent in the hood is no longer covered by cosmetic warranty, vent hood has multiple scratches as well, unit has no failed components, and is running as designed, customer stated that he will call contractor to resolve this issue, job complete"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Canyon Lake, Texas 78133

Andrey

Job Details: 04/12/2023

"Arrived onsite to test unit for not drying clothes properly, customer stated that it take twice as long then before, tested unit with vent tester and found it completely restricted, inspected vent hose and found it blowing up under pressure, advised customer to hire vent cleaners to address this issue, stated to customer not to use unit until restrictions has been removed to prevent potential damage to unit, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Leander, Texas 78641

Maurice R

Job Details: 04/12/2023

Arrived onsite to install previously diagnosed parts. Installed ui and spoke with customer about the oven not cooling down. I explained the unit is designed to hold the heat. If it cools down really fast there is a issue. I said if the door it is not open it will hold the heat for hours. The unit is operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Georgetown, Texas 78633

Gerry C

Job Details: 04/12/2023

"KRFF507HPS04 Arrived to instal previously diagnosed and ordered parts. I applied sound deadening material strategically throughout the lower unit area and after complete, could not recreate the noise during any refrigerator state, compressor running or not. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDB01

Near San Marcos, Texas 78666

Andrew

Job Details: 04/12/2023

Arrived on site and charged to specs. Unit took charge properly and no loss in vacuum since last visit. Evap developing frost as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW0

Near Kyle, Texas 78640

Andrew

Job Details: 04/12/2023

"Arrived on site to test unit for thumping noise. Customer stated noise has not been present recently and denied service. No service provided, no fee collected. Job complete."

We serviced a

WHIRLPOOL COOKTOP

Model WCG77US0HS00

Near Georgetown, Texas 78628

Lou

Job Details: 04/12/2023

"Arrived on site to inspect cooktop burners taking too long to ignite. Upon further inspection, the customer explained that when they would go to turn the front right burner on, it would take a long time to ignite and when it ignited there would be a large flame. I tested all burners and all are operating as designed. With the front right burner, I moved the burner cap to the side of the burner head and demonstrated what happens when trying to light the burner and the customer advised thats what she was seeing. I advised that the burner cap is not seated correctly which causes the ignitor to not arc against the cap like the designed too which in turn allows more gas to escape and once it does ignite, it shoots out a large flame. I made recommendations for use and care. No gas leaks detected during service and no repairs needed at this time, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Austin, Texas 78735

Luis

Job Details: 04/12/2023

"Arrived on site for loud noise. Diagnosed condenser lines vibrating in compressor compartment,adjusted tubing lines noise no longer present"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, Texas 78723

Joe Z

Job Details: 04/12/2023

"Arrived onsite for unit not operating. Upon arrival test polarity and is good. Test. Pts switch , fuse, door switch, and motor and are all checking good. Need to replace harness.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Bastrop, Texas 78602

Joe Z

Job Details: 04/12/2023

"Arrived on site to install previously ordered parts. Replaced motor, cam, and belt. Test unit and unit is operating as designed. No leaks present at this time. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Austin, Texas 78722

Scott

Job Details: 04/12/2023

"Arrived on site for tempmissues and dripping in fresh food . Found evap drip tray solid ice . Evap has normal frost . Removed ice ,drain tube clear and draining . Found heater ohm out at 105.8 . Recommended changing control due to inconsistent defrost times . Reran diagnostics all checked normal. No water leaks detected.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FSS00

Near Austin, Texas 78703

Scott

Job Details: 04/12/2023

"Arrived on site for fridge leaking and lights . Found drain clogged with a sheet of causing drain to over flow and occasionally causing door not to close properly and cause it fridge to shut off lights . No other issues found .

We serviced a

MAYTAG DISHWASHER

Model MDBH969AWS1

Near Austin, Texas 78739

Leonardo

Job Details: 04/12/2023

Arrived on site to test unit for unit not working no power. Test unit and found switch at wall turned off. Turned switch on test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Leander, Texas 78641

Lou

Job Details: 04/12/2023

"Arrived on site to install previously diagnosed and ordered parts. Due to,the motor failure and the element bushings being incorrect, I removed and replaced the sump/motor assembly and element and tested. Unit is operating as designed with no leaks. No water leaks observed during service, job completed."

We serviced a

KENMORE RANGE

Model 790.7323331

Near Marble Falls, Texas 78654

Kimo

Job Details: 04/12/2023

"Arrived onsite for a range that will turn itself off as though you unplugged it. Upon arrival I ran the unit in bake and found that it preheated properly and the cylinder off and the on like normal, I tested the voltage at the wall and found that it was a steady 120vac, the I tried running the unit again and it turned itself off like it was unplugged but it was still plugged in to the wall. I installed the new control/clock and tested unit ss time and found unit operating as designed. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Leander, Texas 78641

Lou

Job Details: 04/12/2023

"Arrived on site to install previously diagnosed and ordered parts. Due to the RC evap motor failure and the right RC door gasket being torn, I removed and replaced the RC evap,cover with fan motor and right RC door gasket and sealed the drain tube at the back of the unit and tested. Used my heat gun to shape the gasket. Unit is operating as designed.No water leaks observed during service, job completed."

We serviced a

GE REFRIGERATOR

Model GFE28GMKDES

Near Leander, Texas 78641

Lou

Job Details: 04/12/2023

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not defrosting in the RC section, I removed and replaced the failed defrost element and bimetal and tested. Unit is operating as designed.No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Leander, Texas 78641

Lou

Job Details: 04/12/2023

"Arrived on site to inspect wall oven not heating. Upon further inspection, I found the unit not connected to wifi and assisted the customer in connecting it to wifi. I pulled the unit out onto my dolly and found that the power cord was too short to fully pull the unit out (photo). I found the unit power cord is installed in the cabinets above the microwave (photo) with no slack in the cord. I advised the customer that the cord would need to be moved to at least behind the microwave in order for us to be able to service the unit completely. I tested the unit at the control and found no voltage between points PX1-1 to PX3-2 for the bake element and points PX4-2 to PX3-2 for the broil element. I could hear the relays clicking, but no voltage. I recommended that the customer have their builder check the wiring for the unit as they should be getting at least 240V and the unit is only getting 120V. I recommended the customer contact our office should they continue to have issues once the electrical has been corrected. No repairs needed at this time, job completed."

We serviced a

WHIRLPOOL RANGE

Model WFG530S0ES0

Near Leander, Texas 78641

Maurice R

Job Details: 04/12/2023

Arrived onsite for range oven not igniting. On inspection the bake would light for 2 seconds and shutdown. Tested the coils on the regulator and they were not getting constant voltage. Replaced the DSI board and the unit started working as designed and no gas leaks detected during service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Austin, Texas 78750

Wesley

Job Details: 04/12/2023

Arrived onsite for compressor not kicking over and found locked compressor installed a new compressor dye drier and access valve. Vacuumed system and charged with 56g of r600a refrigerant. Compressor is now running as designed. Advised customer to observe for proper cooling before loading with perishables.

We serviced a

JENN-AIR COOKTOP

Model JEC4430BS00

Near Austin, Texas 78750

Wesley

Job Details: 04/12/2023

Arrived onsite for cooktop with f1e1 error code. Determined shorted relay on appliance manager. Completed repair. Tested. All checks good.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS2

Near Lakeway, Texas 78734

Luis

Job Details: 04/12/2023

"Arrived on site for no,ice. Removed cover found broken wire grid,ran diagnostics pump not sending power to valve,unit passed other diagnostic test,ran normal cycle pump,sent power to valve weak water flow. Replaced grid cutter,pump and valve,ran diagnostics all test passed correctly good water flow to,pan. used 1 W10897719 (Water valve) from stock"

We serviced a

JENN-AIR OVEN

Model JJW3830WS02

Near New Braunfels, Texas 78130

Andrey

Job Details: 04/12/2023

"Arrived on site to test unit for F8E0 error, tested unit found code present, stated to customer that a control and blower will be needed to fix issue, but since unit will be taken apart recommended to replace lower fan as well, replaced parts, preheat upper and lower to 350, error is no longer, job complete"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near New Braunfels, Texas 78130

Andrey

Job Details: 04/12/2023

"Arrived on site to test unit for microwave not heating, tested unit found magnetron not engaging, disassembled unit and checked all switches and sensors, all are good, inspected inverter board and found a burn mark, replaced parts and tested, unit is now heating properly customer has confirmed that the water is hot, job completed"

We serviced a

MAYTAG WASHER

Model MVWC200BW0

Near Georgetown, Texas 78626

Gerry C

Job Details: 04/12/2023

"MVWC200BW0 Arrived to inspect washer shaking badly. I found the suspension failed and allowing the basket assembly to bounce up and down, nearly freely. The horizontal motion is transferred into vertical hop when this condition exists and I advised suspension R/R. I tested all other functions within manual test mode and verified the gear case seals were intact and there was no signs of any oil leaks. I removed and replaced the suspension, re-calibrated and tested. All functions were present and the unit did not vibrate as prior, freer the repair. During service I found the recently replaced cold water supply line was not fully tightened at the washer inlet and after correcting, a leak was corrected and did not return throughout the rest of the service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY0

Near Kyle, Texas 78640

Andrew

Job Details: 04/12/2023

Arrived on site and verified previously diagnosed icemaker and harness was needed. Replaced parts from icemaker kit. Ran diagnostics with no issues but found not fully filling as designed. Emptied icemaker and removed filter. Ice maker now filled as designed. Advised customer to replace water filter for water flow restriction. No leaks detected job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB04

Near San Marcos, Texas 78666

Andrey

Job Details: 04/11/2023

"Arrived on site to test unit for not cooling, tested unit found RC and FC gaskets have massive gaps, excessive hot air penetration causing unit to not cool properly, need new RC gasket, gaps around liner need to be sealed with silicone, and perma gum under FC gasket in multiple spot to to ensure proper sealing, ordered RC gasket, perma gum and silicone, office to reschedule ; ordrng 1 W11240749 (RC gasket) and 1 212643 (Perma gum) and 2 W10841140 (Clear silcone)s"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near New Braunfels, Texas 78130

Andrew

Job Details: 04/11/2023

"Arrived on site to test unit for excessive shaking. Found gearcase leaking oil and left lid hinge is damaged. Recommend replacing gearcase, slider, left hinge and suspension. ; ordrng 1 W11551369 (Left hinge) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335FDDM01

Near Austin, Texas 78725

Joe Z

Job Details: 04/11/2023

"Arrived on site for unit making loud noise. Upon arrival inspected unit and found during call for cooling, the compressor makes the noise. Need to replace the compressor. This is a R134a sealed system. Ordering Autho, compressor, drier, and access valve. Office to reschedule ; ordrng 1 Autho (Autho) and 1 W10276644 (Compressor) and 1 WPW10143759 (UV drier) and 1 W10913906 (Access valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near San Marcos, Texas 78666

Andrey

Job Details: 04/11/2023

"Arrived on site to test unit for no cool, tested unit found no frost pattern present on evaporator, compressor is running and a water fall sound in evaporator, called tech line to document my findings was advised to proceed with repair, SR# 7736155295, ordering compressor, access valve and dye drier, R600 kit, Oilless gauges, nitrogen, 2 hours on return visit, off to reschedule ; ordrng 1 W11506635 (Access valve) and 1 Wpw10143759 (UV drier) and 1 W11580057 (Compressor) and 1 R600KIT (R600 KIT) and 1 Nitrogen (Nitrogen) and 1 Oillessgauges (Oilless gauges)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Liberty Hill, Texas 78642

Maurice R

Job Details: 04/11/2023

"Arrived onsite for icemaker not working properly. On inspection found ice melted together, on further inspection found the gasket from the icemaker to the bin was not sealing properly. I tried to flip it and the frame broke. Ordering new part.; ordrng 1 W11171728 (Ice maker bin door)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS00

Near Spicewood, Texas 78669

Kevin

Job Details: 04/11/2023

"Arrived on site and inspected refrigerator and found it is room temperature in both sections. Removed rear cover and found compressor is running. Removed evaporator cover and found no frost pattern. Refrigerator will need a sealed system repair, this is covered under five-year sealed system warranty.; ordrng 1 W10779331 (Compressor) and 1 WP2188822 (Evaporator) and 1 Sf8404 (Stub) and 1 W10143759 (Dye drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Round Rock, Texas 78664

Paul

Job Details: 04/11/2023

"Arrived onsite for a refrigerator that is not cooling well in the RC and is not making ice. I found the RC evaporator frosted over. I found the thermistors in range at the control and the correct DC voltage out of the main control to the thermistors. I found some foam in the drain tube but not fully restricting the flow. I cleaned the tube out and used sealant to seal any air gap when reinstalling it. Going to replace the fan and harness, relocate the thermistor and zip tie it to the evaporator and replace the UI control. Ordering W11387386 UI control and shims. Customer is going to defrost the unit and have it cleaned out. Went over defrost instructions with the customer. RS for Mon 4/17.; ordrng 1 W11387386 (UI) and 2 Shims (Shims)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Austin, Texas 78724

Joe Z

Job Details: 04/11/2023

"Arrived on site for not cooling. Upon arrival both FC and RC are slightly cool. Removed evaporator cover to inspect frost pattern. There is only slight frost on top right corner of evaporator and slight frost at bottom of evaporator. Just about the entirety of evaporator is frost free. Compressor is operating. Ran diagnostics and all test passed. Need to order sealed system repair. Ordering compressor, dye drier, nitrogen, r600 kit , and access valve. Office to reschedule ; ordrng 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 W11580057 (Compressor)"

We serviced a

WHIRLPOOL WINE COOLER

Model KUBL214KSB00

Near New Braunfels, Texas 78132

Andrew

Job Details: 04/11/2023

Arrived on site to test unit for humming noise and door rust. Needing left hinges door. Found him in his part of normal operation when compressor running. Office to reschedule. ; ordrng 1 W11644056 (Left hinged door)

We serviced a

WHIRLPOOL WINE COOLER

Model WUW55X24HS01

Near Canyon Lake, Texas 78132

Andrew

Job Details: 04/11/2023

"Arrived on site to test unit for beeping. Unable to replicate beep. Verified door switch engaging. Evap motors all working as designed. Recommend replacing control, ui and thermistors. Unit is still within 1yr manufacture warranty. Office to reschedule. ; ordrng 1 W11406123 (Thermistor) and 1 W11296649 (Thermistor) and 1 W11530276 (UI)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Bertram, Texas 78605

Maurice R

Job Details: 04/11/2023

Arrived onsite for dishwasher leaking. On inspection found that the drain tube had popped off the pump(see pic) I replaced the drain tube back on the pump and double checked to make sure it was connected. Ran the unit in diagnostics mode and at the end the drain tube came off and displayed water under the unit and the cabinets. Customer complained that the door will not stay where she wants it to be. The springs are set to the furthest hole on the frame.when the door is half open it will fall all the way down. Customer is not happy with the unit. Ordering parts to fix issue. ; ordrng 1 W11665769 (Pump) and 1 8269144A (Drain tube) and 2 W11174981 (Spring)s and 2 WP8268961 (Sleeves)s

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Leander, Texas 78641

Kimo

Job Details: 04/11/2023

"Arrived onsite for a washer that is making a chirping noise when in use. Upon inspection I was not able to get the unit to chirp but I did find some wear on the gearcase splines and as small amount of oil coming fro the case. I am ordering the gearcase, cam and agitator and return ordrng 1 W11449840 (GEARCASE) and 1 W10721967 (CAM) and 1 W11550891 (AGITATOR) and 1 W10752187 (SCREW)"

We serviced a

MAYTAG DRYER

Model MED8630HC

Near Austin, Texas 78759

Wesley

Job Details: 04/11/2023

Arrived onsite and evaluated dryer that is tripping breaker upon being plugged in. E termite supply is good and isolated the L1 circuit as responsible for the tripping. Ordering the harness and L1 circuit parts to repair. Office to reschedule due to parts availability. ; ordrng 1 W11157867 (Main harness) and 1 W11216837 (Valve) and 1 W11322263 (Control)

We serviced a

WHIRLPOOL RANGE

Model AGR5330BAB3

Near San Marcos, Texas 78666

Leonardo

Job Details: 04/11/2023

Arrived on site to test flames not even. Found bad burner caps. Ordering new caps office to reschedule ; ordrng 3 WP98017461 (Burner caps)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Taylor, Texas 76574

Vincent

Job Details: 04/11/2023

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was the refrigerator section will stop cooling and then it will get cold in a couple of days. I retrieved temps RC 50? FC 14?. Inspected for ice build up and found ice in the evaporator cover not allowing good airflow for RC to cool well. Tested the heater and found voltage to the heater. Tested the heater and the resistance in the heater was not good indication of a bad heater. Im ordering the defrost heater and thermistor for the evaporator and returning with pre-screened parts. Office to schedule customer when parts are available. Advised customer to defrost the refrigerator 24hrs before service and they signed the waiver. No leaks where observed during service. ; ordrng 1 W11650660 (Heater) and 1 WPW10384183 (Thermistor FC)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS5

Near Hutto, Texas 78634

Vincent

Job Details: 04/11/2023

"Arrived on site for range, inspected unit and work area. Customers complaint was error F1E1. Gained access to the control and inspected, found nothing from normal. Im ordering a control board to to the faulty control. Office will contact builder to reschedule when parts are available. ; ordrng 1 W11620559 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Austin, Texas 78746

Scott

Job Details: 04/11/2023

Arrived on site for upper rack falling down . Found right side rail separated at weld . Ordering both rails . ; ordrng 1 W11259786 (Rail) and 1 W11259785 (Rail)

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HS1

Near Round Rock, Texas 78665

Paul

Job Details: 04/11/2023

Arrived onsite for a range with the front left burner only staying on hi and never cycling off. I found the infinite switch defective. ordrng 1 WPW10434452 (Infinite switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Granger, Texas 76530

Gerry C

Job Details: 04/11/2023

"WRV986FDEM01 Arrived to inspect temperature issues. I found the FC at 23 and RC 37. Balanced system pressure was 36/36 psi and the unit running, was 14 of vacuum and high side of 116 psi. I found no dye on any accessible areas, including all lower unit tubing, the condenser and both evaporators and I isolated the yoder loop for leak testing, via two separate service ports brazed at each end of the loop and leak solution tested and shown to be leak free joints. Pressurizing the heat loop to 118 psi, I monitored a 3 psi drop in 15 minutes, performed twice with the similar results. The tech line was closed and will need to be called for a non cabinet leak tomorrow, during business hours. No leaks observed during service. ; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QTS00

Near Austin, Texas 78738

Luis

Job Details: 04/11/2023

"Arrived on site for not dispensing ice. Tested ice dispenser motor not powering on,removed cover found corrosion on harness and broken leads on auger motor. Will need new motor and possibly will need to repair harness cutting harness and replacing leads.; ordrng 1 W10822635 (Auger motor) and 1 WP2318082 (Shaft)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDBH979SAB1

Near Austin, Texas 78750

Wesley

Job Details: 04/11/2023

Arrived onsite and logged error codes 10-1 6-1 and 2-1 also unit will not start a cycle and the start LeD flashes rapidly. Advised customer it was likely that the console and control would both be needed. ordrng 1 W10811164 (Console)

We serviced a

MAYTAG WASHER

Model MHW8100DW0

Near Austin, Texas 78729

Wesley

Job Details: 04/11/2023

Arrived onsite and diagnosed washer as having a split tub. Ordering the tub to repair. Tub covered under limited 10 year warranty. ordrng 1 WPW10450389 (Tub assembly)

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Briarcliff, Texas 78669

Kevin

Job Details: 04/11/2023

"Arrived on site and inspected cooktop and found left front orifice is broken off inside of orifice holder. Found right front orifice is stripped, took pictures. ordrng 1 W11337062 (Orifice holder)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Seguin, Texas 78155

Andrey

Job Details: 04/11/2023

"Arrived on site to test unit for low ice production, customer stated that he is finding a lot of plastic shavings in his ice, tested ice maker found feeler arm getting stuck on the twist tray, multiple rough spot on the arm looks like its scraping off plastic, replaced ice maker, temp in freezer set to -5 that could be contributing to low ice production, changed temperature to recommended setting, advised customer to also install inline filter, unit is running as designed, job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Seguin, Texas 78155

Andrey

Job Details: 04/11/2023

"Arrived on site to test unit for no heat Front right burner, tested unit found shorted element, replaced F/R element, tested unit, unit is now functioning as designed, job completed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Seguin, Texas 78155

Andrey

Job Details: 04/11/2023

"Arrived on site to test unit for noise, customer stated that it comes and goes, attempted to mimic noise with no success, exposed back panel added sound pad in potential areas, secured wires, advised customer tho monitor and if issues return to take videos and call us back, unit is running as designed, no leaks detected job complete"